Patient First Q2 Newspaper

Poster Zone

Theatre One

Mobile Operating Theatre

Theatre Two

NEW!

NEW!

!

!

2 I90

H90 I98

Sole Mates

MED

3

2

Halyard Health

2

2 IC Net

6

4

3

3

Whole team training

3

3 4

I75

I77

3

4

3

6

I62

6

I64

WAY

Reserved

L58

Quantum Pharma PLC

Sage Prod.

4

3

I45

Page 7

A-Team

3

6 I34

Reserved J42

Reserved

2

4 Skills Training

I30

4

B.D. Beckton Dickinson

K41 OBS Medical CME

6

3

3

3 3

3 3 M31

M30

Catering Area

4

Reserved M35

3 2 2 2 2

N37 N36 N34 AOPP N32

3

3 2

B. Braun Medical

N38 LSHTM

3

Nott Uni

N30 Hetikal

Speaker Lounge

M20

6

Ultramed

N25

N20

Reserved

6

Abloy 6

8

6

Page 8

N26

6

Quality Improvement Healthare

J22

6

CQC

Keele Uni

HQIP & NQICAN Theatre at Patient First

Best Practice Theatre

Patient Safety Technology

Reserved

3 8

M42 Reserved

K20

4

HQIP

3 4 M41

Endur ID

6 4

6 J20

3

M44

4

2

J21

3 3

6

2

RIV Systems

iMDsoft

3

Reserved

I20

4

Morse Watch

3

Datix

3

8

HEE

N40

Surrey Uni M53

M40

2

3

M52

NHS LIT. Auth M58

3

J30

3

Transform

PCAW

3

M50

3

K31

PA Track

3

4

N50

3 Team 24

K30

5

I24

3

N70 N60

M60

SBRI

6 K45

Focus Game K42

UV Light

Hill Rom 8

2

4

L51

JAC L52

3 3

3

I36

5

3

Ward-Hendry

L50

3 K40

3 J40

I40

3

3 3

K56

Ridouts LLP

J44

4

Reserved

2

3 3

M61 M62

K54

Reserved

Safe-T Ltd

3 3 2

L62

Nerve Centre

6

6

I42

2

K50

Stanley Healthcare

J57

N80

6 RVS

3 M72

Attrain Ability

4

3

6

J50

3

L55

4

Prom Atica

3 3

Presentation Theatre

3 2

CFG Law

3 M70

L60

3

6

L50

4 L72

4 4

J60

L48

4

Reserved

2

Teal Patents

6 6

Plenary Theatre

L80

L70

4

6

M82

Feature Area

3

K70

Reserved DDC Dolphin

Reserved

3

6

6 J72

M80

4 2

6

I60

3

Reserved

BES Healthcare

J70

ECO INTNL. Holdings

4

Anitmicrobial Cooper

3

I70

4

L85

Education and Training Hub

Product & supplier showcase

Page 3

6 3

K85

J75

3

All In One Medical

3 4

3

RL Solutions

H74

2

Page 2

6

J80

Pentland Medical

Duty of candor & disclosure

Reserved

N90

Reserved

3

6

H78

Reserved Airinspace

H70

K92

2 I80

H76

J91

Aventec Healthcare

H80

J90

2

Booked Available Reserved

www.patientfirstuk.com

ISSUE 2 • MAY 2016

NEW STAGE FOR PATIENT SAFTEY COLLABORATIVES AT PATIENT FIRST

Conference Highlights: 40 hours of CPD within five conference theatres Get strategy and policy updates in the Plenary Theatre with an expert faculty of speakers NEW: Learn from case study-driven content in Best Practice Theatre, in association with the AHSN Network NEW: Explore how to improve patient safety standards and quality in the Quality Improvement Theatre in association with HQIP & NQICAN

The AHSN Network Patient Safety Collaboratives are to host a new Best Practice theatre at Patient First.

Taking place at London’s ExCeL on 22nd and 23rd November, the Patient First conference is attended by more than 3,400 healthcare professionals over two days for the latest insight, education, resources and networking around patient safety.

A new Best Practice Theatre will be hosted by the country’s 15 Patient Safety Collaboratives,

Education Grants

to showcase best practice and learning in top priority areas of quality and safety.

The Patient Safety Collaboratives are part of the Academic Health Science Networks and use their knowledge, expertise and networks to bring together patients, healthcare staff and partners to determine priorities and develop and implement solutions.

Deborah Evans, the AHSN Network Lead for Patient Safety Collaboratives, said: “We share a commitment with Patient First to

Education grants will be distributed to allow delegates to attend without charge because it’s simply too important an issue to be available for just the privileged few. This removes the barriers to attendance giving both the senior decision makers and those on the frontline

support healthcare professionals with training and educational advice about patient safety.

Patient Safety Collaboratives exist to spread best practice, build skills and capability in patient safety and improvement science, and to focus on actions that can make the biggest difference to patients in every part of the country - and so Patient First is the perfect fit to showcase and share our continued work.”

Hosting the new main Best Practice Theatre

NEW: Hear the latest infection prevention and control standards and procedures in the new dedicated IPC conference NEW: Get the latest digital updates in the new Safety through Technology Theatre Access advice and hands-on training from over 100 product & service providers

Continued on page 5 u

of care the opportunity to attend and learn together.

Voucher codes will be distributed to Medical Directors, Nursing Directors and other Heads of Department in June. To find out more please visit www.patientfirstuk.com

SAVE THE

DATE! 22-23 NOVEMBER 2016

2

www.patientfirstuk.com

The duty of candour and disclosure of investigation reports following serious incidents The Government response to the independent Mazars report into failures by Southern Health NHS Foundation Trust to investigate and learn from the deaths of patients (particularly in its older people’s, learning disability and mental health services) has led to a recent announcement that the Care Quality Commission (CQC) will be carrying out a review of how NHS trusts identify, report, investigate and learn from deaths of people using their services.

A live issue for Providers is the question of whether the duty of candour requires Providers to disclose to relevant persons the investigation reports produced following serious incidents (which will include death of a service user).

The statutory duty of candour is set out in regulation 20 of the Health and Social Care (Regulated Activities) Regulations 2014 (as amended) “the 2014 Regulations”.

There is also a contractual duty of candour inserted into the NHS Standard Contract (SC35) which incorporates compliance with the obligations contained within regulation 20 of the 2014 Regulations in respect of notifiable safety incidents.

Additionally, individual Registrants of the professional regulatory bodies such as the General Medical Council (GMC), the Nursing and Midwifery Council (NMC) and the General Dental Council (GDC) are subject to a professional duty of candour.

Since 1 April 2015 the statutory duty of candour contained within regulation 20 has required all registered Providers to ensure that they act in an open and transparent way with relevant persons’ in relation to care and treatment provided. To comply with regulation 20, in summary, all registered Providers are required to: Tell the relevant person that a notifiable safety incident has occurred and provide support in relation to that incident;

www.airinspace.com

•

•

• • •

•

Provide an account which is true to the best of the Provider’s knowledge, of all the facts known about the incident at the time of notification; Advise the relevant person what further enquiries the Provider believes are appropriate; Provide an apology; Provide this information and the apology in writing and give details of the enquiries to be undertaken and the results of any further enquiries into the incident; Keep a written record of communications with the relevant person.

What is not clear is whether the requirement to provide written notification to relevant persons of the account of the incident and the results of any further enquiries requires disclosure of the full investigation report following a serious incident. That is not explicitly covered by regulation 20 or the related guidance. A reading of the regulation would appear to suggest that correspondence providing a summary of the details of the enquiries and the results of them would suffice.

However, NHS Providers must exercise caution in this regard since, in addition to the duty of candour, they are contractually obliged to comply with the requirements for incident reporting set out in the NHS Standard Contract (SC33). This provision of the Standard Contract requires that NHS Providers must comply with the NHS Serious Incident Framework and the Never Events Policy Framework, and

Laura Paton, Solicitor, Ridouts LLP,

By Laura Paton, Solicitor, Ridouts LLP Continued on page 4 u

OBSERVE. ESCALATE. RESPOND. MetaVision SafeTrackTM by iMDsoft

Air quality Surface disinfection For healthcare environments

Digitise bedside observations Automate early warning score calculations and escalations

HEPA

Respond faster with smart alerts and nursing assessments for sepsis, AKI, VTE and more

particulate filtration

eCHEm

PlAsmAiR

chemical adsorption

®

microbiological destruction particulate filtration chemical adsorption

Expertise Audit Solutions

BioCAiR & immunAiR

Visit us at Booth #J30

RHEA

®

®

surface bio-decontamination

protected environments ( positive or negative pressure )

www.imd-soft.com | info@imd-soft.com © Copyright 2016 iMDsoft ®.iMDsoft ® and MetaVision ® are trademarks of iMDsoft. m-AD-027-Patient.First16-(Ver1.0)

Contamination Control, Healthcare Safety

www.patientfirstuk.com

@Patient_First

Patient First UK

3

www.patientfirstuk.com

AfPP whole team training – putting the patient at the heart of everything you do but there isn’t a robust safety culture in place, one which is embedded into the practices of the team. This can often allow for small incidents to continually occur without resolution resulting in more serious incidents happening.

Training has serious value if it includes the whole team as this develops a safe environment for colleagues to speak up confidently and sets boundaries to work within. Bespoke human factors education addressing organisation context and culture, designed to include the whole team, provides an opportunity to ensure a full understanding of where processes start and finish, why they may fail through poor communication, poor policies or standards. It also defines why team working is fundamental to ensuring patient safety.

AfPP’s mission is to ‘Lead Perioperative Excellence’ and we achieve this by working closely with Trusts to train their staff to reduce problems caused by inconsistent skills, system anomalies and cultural behaviour. We have found that both parties must commit to the project equally to ensure success and it can take a change in thinking for the Trust to allow the required down time in their theatres to ensure everyone is exposed to the training and that implementation of policies, processes and systems become part of everyday life.

We often find when invited into a Trust or hospital setting there is evidence to show that common guidelines are in place

Audit and review often show that current practice is not working effectively; therefore things need to be approached differently.

The AfPP Whole Team Training is generally bespoke to each hospital or Trust, however, non-technical skills, communication, understanding of roles, the WHO checklist, accountability and responsibility sessions are generally included as these elements are often the problem areas within organisations.

For a culture to become embedded and the adoption of the training to be enough to change current clinical customs, the whole team need to be developed in the same way. During the AfPP training sessions learning techniques will be developed to give the whole team strategies to introduce into their clinical environment to help eliminate never events and poor practice.

All our training programmes are accredited through our own robust accreditation system and details can be found on our website along with a case study to support the positive outcomes of our training methods.

Don’t wait for a major incident to happen in your environment, engage with AfPP to develop ways of working that will help eliminate poor practice and put the patient at the heart of everything you do.

Visit our website www.afpp.org.uk/events/AfPPacademy or come and see us on our stand at the Patient First Conference to find out more.

Dawn Scott Chief Executive, AfPP

Why are good conversations so powerful?

Track your mobile medical devices

Increase device utilisation Reduce capital expenditure Improve patient safety Active & passive RFID

Visit us at Booth M61

Talk to us about GS1 asset labelling

01908 276700

REGISTER NOW!

www.rfiddiscovery.com

Anyone who has a new idea and wants to change the world will do better by telling stories than by any amount of logical exhortation.

We make sense of the world around us through stories - they form a core part of our culture, belief systems, organisations and personal identities; stories gain attention and engage our hearts and minds. Storytelling is about making sense of the world around us, and connecting with people.

At Sign up to Safety we are exploring the different ways we can encourage people to learn about how to have an effective conversation that provides the building blocks for creating a safety culture.

What we are finding is that purposeful conversations can be transformational for both the storyteller and the listeners. The process of telling the story enables an individual to reflect on the past, the present and future. It allows them to refocus.

Importantly it enables people to have a voice. Our role in the campaign is to explore the methods, the ways in which we can help people have that voice and help others to listen.

The core principles are to start by asking a volunteer to tell their story; to remember a moment from their life when they stepped

0207 348 1867

Dr Suzette Woodward Department of Health Campaign Director, Sign up to Safety

Continued on page 4 u

d.earl@closerstillmedia.com

4

www.patientfirstuk.com

The duty of candour and disclosure of investigation reports following serious incidents t Continued from page 2 must report all Serious Incidents and Never Events in accordance with the requirements of those frameworks.

In relation to involving those affected in the investigation of serious incidents, the NHS Serious Incident Framework sets out that those involved must also have access to the necessary information and should: •

•

be given access to the findings of any investigation, including interim findings ; and have an opportunity to respond/ comment on the findings and recommendations outlined in the final report and be assured that this will be considered as part of the quality assurance and closure process undertaken by the commissioner;

This would suggest that investigation reports may require to be disclosed however, the Serious Incident Framework goes on to acknowledge that this

may “disclose confidential personal information for which consent has been obtained, or where patient confidentiality is overridden in the public interest. This should be considered by the organisation’s Caldicott Guardian and confirmed by legal advice, where required.” Issues of patient confidentiality will be particularly relevant here since the definition of ‘those affected’ for the purposes of the Serious Incident Framework appears wider than the definition of ‘relevant persons’ for the purposes of Regulation 20.

t Continued from page 3

We ask people to actively listen and try to embrace the silence. We ask people to allow the storyteller at least 15 minutes to tell their story without interruption. Then we ask people to use open questions (i.e. not

Risk Register compliments RL’s existing patient safety suite, which includes the Risk Surveillance module for proactive risk surveillance. Surveillance can be a labourintensive, manual process where it is necessary to reference multiple systems.

With Risk Surveillance, quality departments have the data from multiple systems at their fingertips to proactively monitor for situational risks. Both modules allow quality departments to utilise RL6’s alerts and streamlined workflow to deploy their resources and staff where it counts the most, making informed decisions that can reduce costs.

Peter Askew Regional Sales Vice President, UK and EMEA

Accordingly, pending national guidance from NHS England on this issue which is in development, legal advice on disclosure of investigation reports into serious incidents should be sought on a case by case basis.

Meantime providers should continue to ensure that they provide communication to relevant persons in line with their obligations under regulation 20 of the 2014 Regulations.

Why are good conversations so powerful? out of their comfort zone and tackled a problem to make a positive difference in the world. Whether it went well or didn’t we ask them to think about how it made them feel and what impact it had on them. Another story we suggest is to remember when they may have been involved in or witnessed an incident.

New software helps organisations proactively manage quality improvement programs

ones that can end in no, yes or maybe).

In our work we have tried this with a number of different groups; large groups of 30 or more, small groups of 10 and even groups of 3 and 4. We use roles such as an ‘observer’ who we ask to find a good example or scenario or metaphor to illustrate what they are hearing. We have also started exploring the use of a person to debrief and capture a record of the story and the insights gained. Patient First is helping us explore this further in November 2016.

3 EASY WAYS TO REGISTER 1

ONLINE: www.patientfirstuk.com/register-your-interest-for-2016

2

Phone: 02476 719 692

3

Email: d.earl@closerstillmedia.com

RL Solutions, creators of easy-to-use healthcare patient safety and quality software, recently released a new module for enterprise risk management in its RL6 suite.

Risk Register, as it is known, is a user-friendly software solution that has been designed to help quality healthcare professionals identify cross-organisational risks, streamline tracking based on international ISO 310002009:Risk Management standards, and support a culture of proactive behaviour.

Until now, risk management in healthcare organisations has typically been limited to one or a few departments. Now, quality professionals will not only be able to document, manage, monitor, and mitigate risks more easily, but this shift to enterprisewide risk management will provide them with the comprehensive data they need to affect change. What’s more, mirroring the company’s other products—this module is customisable, giving healthcare organisations the flexibility needed to suit their specific needs.

“Risk Register is comprehensive, easy-touse quality improvement software designed to help quality professionals flag potential risks and take the necessary steps to mitigate and proactively address adverse events,” said Mike Etzinger, VP, Marketing, RL Solutions. “Extending risk management across the organisation will help our clients become proactive in the prevention of harm to patients.”

SAVE THE

www.patientfirstuk.com

DATE! @Patient_First

With RL6:RiskSurveillance, healthcare organisations can easily monitor all of their clinical and patient data for never events, infections, emergency readmissions, Naloxone prescriptions and other predefined triggers. RL6 does this by connecting multiple feeds including lab, ADT, pharmacy, and operating theatres and displaying the data using a real-time dashboard. Now, quality managers can recognise and proactively respond to potentially harmful situations and minimise escalation, without waiting for an event or near miss to be reported.

About RL Solutions RL Solutions is a global company that designs comprehensive healthcare software for patient feedback, incident reporting & risk management, infection surveillance, claims management, peer review and root cause analysis.

With over 1,600 clients – including healthcare networks, hospitals and long-term care facilities – we pride ourselves on creating and maintaining long lasting relationships. RL Solutions is a global company with offices in Canada, the United States, Australia and the UK. For more information on Risk Register and Risk Surveillance visit RL Solutions at Patient First at booth I80. www.rlsolutions.co.uk

22-23 NOVEMBER 2016

Patient First UK

www.patientfirstuk.com

Vanguard Healthcare announces expansion of its fleet to support growing European and domestic demand The leading supplier of Portable Surgical Health Centres has announced that it will be significantly expanding its current fleet in the face of mounting demand. The popularity of temporary clinical facilities has skyrocketed as swelling European populations have begun to put a strain on hospitals across the continent.

Vanguard Healthcare operates the world’s largest fleet of portable elective care facilities, with another three state-of-the-art units currently in production. Two of the brand new units will be operational in the British market as early as April – introducing greater flexibility to the health service.

One of these is a laminar flow theatre, Vanguard’s flagship facility, while the other is a ward – which is typically used in combination with the theatre to create a self contained health centre.

It is expected that these facilities will be used largely in the UK and Ireland to support acute and community providers.

The third unit is also a laminar flow theatre. However whilst featuring the same upgrades to the fit, finish and systems of the other two facilities, this has been designed to be used predominantly in mainland Europe.

Construction of this latter unit is expected to finish around June or July.

This announcement has quickly followed the introduction of a firstof-its-kind 24 Hour ward unit in November 2015.

Oliver Law, Vanguard’s Director of Operations UK and Europe, made the announcement, stating:

NEW STAGE FOR PATIENT SAFETY COLLABORATIVES AT PATIENT FIRST t Continued from page 1 at Patient First, the AHSN Network Patient Safety Leads will deliver a two day programme to share experiences of providers and commissioners, with sessions from the front line covering everything from leadership and safety culture, to measurement for improvement and building capacity and capability.

‘Vanguard Healthcare is making a substantial investment into new facilities as we continue to supply ondemand clinical capacity to a growing base of partner hospitals across the UK and Europe.

“Patient safety remains at the heart of healthcare,” says Event Director Dan Assor. “Structural, cultural and financial pressures play their part in adding to the challenges brought by a growing – and more elderly – population. But in a postMid Staffordshire era the momentum on improving the quality and safety of healthcare is greater than ever and Patient First brings all stakeholders together to embrace a learning culture.”

In combination with a escalation of our search for talented nursing staff to join our clinical teams; this is a sign of our commitment to helping to bolster the operational resilience of healthcare providers around Europe.’

Alongside the Best Practice Theatre, delegates can access keynote sessions in the Plenary Theatre, learn about technological developments to support patient safety in the Safety through Technology Theatre, and attend a full programme geared towards Infection Prevention and Control in two new dedicated conference theatres.

Join the Vanguard team on board one of their flagship Mobile Laminar Flow Theatres at Patient First, we will be more than happy to give you a personal tour around the facility.

The AHSN Network Patient Safety Collaboratives will be exhibiting on stand M60 alongside over 100 other product and service suppliers and recommend professionals make use of their advisors and supporting information over the two day.

Meet the team on stand M60.

PMD solutions takes centre stage at Patient First 2016 PMD Solutions, a company with innovative and patient friendly technologies to support health providers’ early prevention model of patient care, will take center stage at this year’s Patient First patient safety conference and exhibition as Gold sponsor.

PMD will be showcasing the award winning “RespiraSense”, which allows the continuous electronic monitoring of respiratory rates, enabling the detection of respiratory comprise.

Promising to be the biggest event to date, as Gold sponsor, PMD Solutions will host a best practice session in the new Safety through Technology Theatre as well as engage with delegates from a stand on the exhibition floor.

Myles Murray, Chief Executive Officer said: “The centric approach Patient First has to patient safety aligns very strongly with PMD’s vision of healthcare. This is the key reason for

us becoming a Gold sponsor. PMD is #makingeverybreathcount through its novel continuous respiratory rate monitor that can improve patient outcomes through the early detection of deterioration. PMD is looking forward to partnering with Patient First to support the awareness of our respiratory solutions that can improve the safety and Quality of Life for patients across the NHS.” Patient First returns to the Excel, London for two days on Tuesday, November 22nd and Wednesday, November 23rd providing the largest meeting and market place for patient safety professionals around the UK to share thoughts, ideas and innovations.

SAVE THE DATE! 22-23 NOVEMBER 2016

Register your interest at www.patientfirstuk.com/register-your-interest-for-2016

Visit PMD Solutions at Patient First at booth M30.

REGISTER NOW!

5

0207 348 1867

d.earl@closerstillmedia.com

6

www.patientfirstuk.com

The Conference

EXHIBITOR LIST

Six dedicated theatres full of the very latest clinical updates and research give a comprehensive insight into patient safety within the NHS and independent healthcare organisations, both as it currently stands and more importantly the better patient outcomes that we are aiming to deliver.

Infection Prevention & Control Theatres 1 & 2

Patient First Plenary Theatre The home for our strategic content, the Plenary Theatre will deliver sessions covering the big topics affecting patient safety, including: afe care = efficient care: Progress and strategic S learning from the VMI programme New care models: What they mean for safety ew and refocused architecture around regulation N and improvement Building patient safety capacity at a local level Learning and improving from mortality reviews andour, transparency and whistleblowing C creating the right culture for staff to speak up Learning from incidents

Our new Infection Prevention & Control stream is recognition of the critical role of infection prevention and control within patient safety, linking the clinical and managerial communities across the commissioner and provider landscape with industry expertise. Our sessions will focus on key areas from antimicrobial resistance, CPE and drug resistant gram negative bacteria to commissioning toolkits and CQUINS, from whole healthcare approaches to IPC and integration of IPC with other quality and safety initiatives to other acute healthcare environment, theatre ventilation and water safety. The conference programme will be led by an advisory board of experts.

Best Practice Theatre Programmed by AHSN network, this dedicated theatre offers a two day programme with examples of excellence in patient safety, practical advice and solutions and grass roots issues across the healthcare system.

Safety Through Technology Theatre

Quality Improvement Theatre

Working in association with HQIP and NQICAN this theatre will cover: pskilling people in U QI (methods)

lectronic Patient Records – and how to use for E audits Patient safety and clinical effectiveness QIP & CQC – how CQC can use national audit H data to judge performance Read more on page 8.

Air in Space

H78

Association of Perioperative Practice

N34

Atrainability Ltd

M70

Avantec Healthcare Ltd

N90

B. Braun Medical UK Ltd

M35

Becton Dickinson

L52

Care Quality Commission

N50

CFG Law

I50

CME Medical

K41

Compass Associates

K56

Copper Development Association

K88

Datix Ltd

K31

DCCL Company (all in one medical)

I77

Eco International Holdings Ltd

I70

Endur ID

M44

Focus Games Ltd

K40

Halyard Health

I90

Harland Simon

M61

Health Enterprise East

N60

Health Innovation Network

M60

Hetikal Ltd

N30

Hill-Rom & Welch Allyn

I36

HQIP

J20

IC Net International

J90

iMDsoft

J30

I Want Great Care

N36

J24 Resourcing

J21

JAC-Pharmacy

L50

Keele University

N40

London School of Hygiene & Tropical Medicine

N38

Med Hand AB

I98

Morse Watchmans UK Ltd

M58 K54

NHS Litigation Authority

M50

OBS Medical Ltd

K42

Patientrack Ltd

K45

Pentland Medical

J72

As well as sessions around safe staffing, electronic patient record and electronic pharmacy service, this theatre will cover:

PMD Solutions

M30

Promatica

L72

Public Concern at Work

N70

Quantum Pharma Plc

J60

NHS Five Year Forward View – progress of the Test Bed sites evaluating the real world impact of new technologies for better care and better value GS1 barcoding standards – how the test sites rolling out use of the standards are delivering improved safety and efficiencies

Radicalogic Technologies Inc

I80

Ridouts LLP

J52

Rivendale Systems

M40

Royal Voluntary Service

N80

Safe-T Ltd

M72

Sage Products

I55

SBRI Healthcare

M62

Sign up to Safety

L82

Sole Mates

TBC

The role of the CIO and CCIO in patient safety

STANLEY Healthcare

J50

Data reporting and measurement

Teal Patents Ltd

M82

SAVE THE DATE! 22-23 NOVEMBER 2016 Register your interest at

www.patientfirstuk.com/register-your-interest-for-2016 www.patientfirstuk.com

J22

Nervecentre Software Ltd

Success stories from the Nursing Technology Fund and the Integrated Digital Care Technology Fund

ow do you get QI embedded in the NHS H (culture) – why is there no QI on the board?

I40

Abloy UK Ltd

New for 2016, and dedicated to technology content, this theatre will provide our existing clinical and management delegates and our new technology audience with sessions designed to support the uptake of technology to improve safety.

Digital Future of the NHS – What the Wachter review means for patient safety

trategy, leadership, culture – S how do you deliver QI in the NHS?

A Team Health Recruitment Ltd

@Patient_First

Team 24

L51

The University of Nottingham

N32

The Whittingham Hospital NHS Trust

L80

TLE-Miad

N37

Transform (trading division of Engine Partners UK LLP)

I30

Turun UK

I54

Ultramed

N26

University of Liverpool

M41

University of Surrey

M52

UV Light Technology

J40

Viva Healthcare Publishing

N60

Ward-Hendry Ltd

L62

Who Are You Ltd

I62

Patient First UK

7

www.patientfirstuk.com

The Exhibition Poster Zone

Theatre One

Mobile Operating Theatre

Theatre Two

NEW!!

NEW!!

2 I90

H90 I98

Sole Mates

MED

3

2

2

J90

2 IC Net

6

4

H76 Reserved

H70 Reserved

K92

3

3

6

6

6

3

3 4

J80

I75

I77

3 3

3

J72 Pentland Medical

6

3

I62

I64

WAY

3 2

Reserved

L50

L58

3

L55

Sage Prod.

4

4

Stanley Healthcare

K50

6

I42

I45

Ridouts LLP

4

Reserved

I40

3

I30

Nerve Centre

3 3

Reserved

6 J21

J20

K56 Compass Associates

3 3

K41 OBS Medical CME

L52

B.D. Beckton Dickinson

3

4

HQIP

4

HEE

2

3

3 4 M41

RIV Systems

Liverpool University M42

Endur ID

6

Reserved

3 3 4

Catering Area

3

M53

M44

3

N40

Surrey Uni

Morse Watch

M40

4

2 2

Keele Uni N38 LSHTM N37

TLEMiad

2

N36 IWGC

2

N34 AOPP N32

3

Nott Uni

3 3 M31

4

PMD Solutions M35

CQC

3 2

B. Braun Medical

3

N30 Hetikal

N26 Ultramed

N25

6

K20

Quality Improvement 3 8 Healthare

Speaker Lounge

M20

6

6

8

Best Practice Theatre

3 M52

NHS LIT. Auth

2

Datix

6

3

N20

Reserved

Abloy 6

4

SBRI

M30

J22

3

PCAW

N50

M58

3

3

3

8

N70 N60

M60

M50

K31

PA Track

3

2

6

6

Patient Safety Technology

Reserved

J24 3 Resourcing

I20

M61

3 Team 24

JAC

iMDsoft 2

6

4

L51

J30

3

4

L50

K45

Focus Game

4 Skills Training

5

3

Transform

I24

Ward-Hendry

K30

Hill-Rom & Welch 8 Allyn

3 2

2

3

I36

5

3

K42

Reserved

Light

6

3

J42

3 UV

A-Team

I34

L62

6

K40

Reserved J40

2

2

3

J44

3

3 3

M62

K54

Reserved

6

4

3 3

6

J57

3

Safe-T Ltd

3

3

M72

Attrain Ability

Education and Training Hub

L48

J50

4

6 RVS

3

M70

Prom Atica

3 2

CFG Law

L72

3

Presentation Theatre

Quantum Pharma PLC

3

6

3

L60

Reserved

6

4

L70

2

N80

The Whitt Hos

4 4

J60

I60

3

K70

4

6

Teal Patents

Plenary Theatre

L80

3

Reserved

M82

6 6 2

Reserved DDC Dolphin

M80

Feature Area

4

6

J70

4

6

BES Healthcare

6

ECO INTNL. Holdings

4

L85

Reserved

3

I70

4

3

K85

Anitmicrobial Cooper J75

All In One Medical

H74

4

3

RL Solutions

H78 Airinspace

N90

Reserved

2 I80

3

J91

Aventec Healthcare

H80

Halyard Health

2

Booked Available

MEET OVER 3,500+ HEALTHCARE PROFESSIONALS AT PATIENT FIRST 2016

Reserved

For stand and sponsorship opportunities contact Dan Assor on 0207 348 5757 or email d.assor@closerstillmedia.com

REGISTER NOW!

0207 348 1867

d.earl@closerstillmedia.com

8

www.patientfirstuk.com

What is Infection Prevention & Control?

Our new Infection Prevention & Control (IPC) conference is recognition of the critical role of infection prevention and control within patient safety, linking the clinical and managerial communities across the commissioner and provider landscape with industry expertise. The conference programme will be led by an advisory board of leading IPC experts to help deliver a dedicated programme of the very best infection control content.

Antimicrobial resistance: it’s as bad as they say it is

Flu vaccination

AMR: frontline challenges of antimicrobial treatments for infection control

Hand hygiene – compliance and monitoring Sepsis – cutting UTIs and pneumonia in community settings

Surgical site infection - use of interactive dressings, antibiotic prophylaxis and normothermia

UV technology for decontamination

Blood stream infections in cancer and palliative care patients

Bed management and patient flow Medical devices

Gram negative bacteria blood stream infections

MRSA screening

CPE

Faster testing and diagnostics

What makes a good CQUIN?

Debate: Should IPC be integrated into quality improvement?

Workforce development of infection prevention and control

Nursing excellence: How Nottingham's Magnet journey supports IPC improvement

Theatre ventilation Water safety - legionella and pseudomonas Antimicrobial copper

JUDITH TANNER

MARK TUR

DEBRA ADAMS

BILL KEEVIL

ROSE GALLAGHER

DR RON DANIELS

CLARE NASH

JOHN OTTER

Professor in Adult Nursing, Faculty of Medicine & Health Sciences

Copper Development Association

Head of Infection Prevention and Control (Midlands and East)

Chair in Environmental Healthcare, Principal Investigator

Interim Head of Standards, Knowledge and Innovation

UK Sepsis Trust and Global Sepsis Alliance and Clinical Adviser, NHS England

SafeHands Programme Manager, Royal Wolverhampton NHS Foundation Trust

General Manager, Imperial College Healthcare London NHS Trust

HQIP and NQICAN to host dedicated Quality Improvement seminars at Patient First 2016

The Healthcare Quality Improvement Partnership (HQIP) commissions and manages national quality improvement programmes, including the National Clinical Audit Programme, the Clinical Outcome Review Programmes and the National Joint Registry on behalf of NHS England and other healthcare departments and organisations. HQIP’s vision is to ensure patients and patient representatives are fully involved at all stages of these programmes to help produce robust results and actionable recommendations for better care.

NQICAN – the National Quality Improvement and Clinical Audit Network – brings together 13 regional clinical audit/ effectiveness networks and its objectives include providing

www.patientfirstuk.com

a voice for staff working in clinical audit and other quality improvement projects, & influencing key organisations such as HQIP and supporting the development of national clinical audit.

Mid Staffordshire era the momentum on improving the quality and safety of healthcare is greater than ever and Patient First brings all stakeholders together to embrace a learning culture”.

James Thornton, HQIP Communications Lead, says: “Patient First and HQIP share a clear commitment to support clinicians, commissioners, audit staff and patients in measuring and improving healthcare quality. Patient First is the perfect place to showcase our work and that of our delivery partners alongside NQICAN and gain feedback from delegates so we can continue to improve.”

Alongside the Quality Improvement Theatre, delegates can access keynote sessions in the Plenary Theatre, listen to case studies from the AHSN Network’s Best Practice Theatre, learn about technological developments to support patient safety in the Safety through Technology Theatre, and attend a full programme geared towards Infection Prevention & Control in two new dedicated conference theatres.

Co-hosting the new Quality Improvement Theatre at Patient First, HQIP and NQICAN will program a two-day conference to share national and local experiences and explore how our work can further support our stakeholders.

“Patient safety remains at the heart of healthcare”, says Event Director Dan Assor. “Structural, cultural and financial pressures play their part in adding to the challenges brought by a growing – and more elderly – population. But in a post-

@Patient_First

HQIP and NQICAN will be exhibiting on stand J20 alongside over 100 other product and service suppliers and recommend professionals make use of their advisors and supporting information over the two days.

For speaking, sponsorship and stand packages please contact Dan Assor on 0207 348 5757 or email d.assor@closerstillmedia.com

Patient First UK

www.patientfirstuk.com

Improving discharge from secondary to primary and social care Patient Safety Collaboratives (PSCs) are a national programme to improve the safety of patients and ensure constant learning sits at the heart of healthcare in England. There are 15 local collaboratives covering the same geographical area as each of the 15 Academic Health Science Networks (AHSNs) PSCs exist to spread best practice, build skills and capability in patient safety and improvement science, and to focus on actions that can make the biggest difference to patients in every part of the country.

9

Emergency Mental Health?

The solution is CLEAR

System, approximately 33 percent of these incidents were associated with issues around communication.

These incidents included: • Information about required follow up diagnostic tests not being passed to GPs resulting in them being missed; • Quality of discharge information or failure to receive a discharge letter; and • Failure to refer to primary care or community services, for example district nursing.

As this issue cuts right across the health and social care landscape regardless of geography, eight PSCs have collaborated to support their local organisations in improving discharge practice. The PSCs have formed a “Discharge Cluster,” led by East Midlands PSC and with NHS England, NICE and other agencies to pool ideas and resources and to share best practice. In August 2014 NHS England issued a Patient Safety Alert asking health and social care organisations to complete a questionnaire to help form a national picture about barriers to safe discharge. They were also asked to share examples of initiatives and practices that have helped to improve communication on discharge resulting in the development of a suite of case studies.

The case studies can be accessed through NHS England’s website and are themed in seven topic areas crucial to improving discharge performance: Patient journeys are full of transitions. Arguably, the most obvious transition is what is often called ‘discharge’ where the patient leaves hospital and returns to a community setting. Transitions are actually much more common than just this. During a hospital admission patients will transition between different clinical teams, wards and departments each requiring a form of handover. As patients age they also transition between care providers, which can raise problems for the continuity of care.

It is widely acknowledged that poor discharge practices can result in patient harm and significantly increase the risk of a patient being readmitted to hospital. Problems surrounding the adequate and timely communication of essential information to primary and social care at the time a patient is discharged from hospital has been identified as a particular risk to patient safety. Between October 2012 and September 2013, out of the 10,000 incidents relating to discharge reported to the National Reporting and Learning

• • • • • • •

Discharge liaison service Electronic systems and records Medicines reconciliation Policies and systems that link health and social care Systems that involve patients in their care Systems that ensure provision of high quality information Systems to ensure information is acted on after discharge

A resource library is available alongside the case studies to further support organisations to improve communication between health and social care providers when a patient is discharged from hospital. The resource library contains a range of webinars, guidance, academic papers and reports.

The case studies and resource library can be accessed here: www.england.nhs.uk/patientsafety/discharge/ For more information contact the patient safety team at emahsn@nottingham.ac.uk

We are delighted to be hosting two Hospice UK workshops on Tuesday 22nd November alongside Patient First and Infection Prevention & Control as follows: 1.

Patient Safety Quality metrics for hospice inpatient Unit Project Group

In January 2014 Hospice UK (HUK) launched the Inpatient Unit Quality Metrics benchmarking project focusing on three core patient safety metrics; level of harm from falls, pressure ulcers and medication errors. Two years on we have 110 hospices now participating. The true value of this project is the opportunity it affords hospices to share with each other areas local challenges and successes. We are identifying a range of exemplars of great practice for wider learning across the sector. If you are a member we do hope you will come and join us for afternoon of Tuesday 22 November.

2.

Infection prevention & Control Community of Practice

“Infection prevention and control is more than dealing with C.diff and MRSA - it is a core element of practice, intrinsic to high quality patient care.”

Rick Catlin, Expert lead for the IPC Community of Practice (CoP). Delivering infection prevention and control (IPC) can be challenging – keeping up to speed with latest research, policies and EU directives and how they impact on the hospice environment. To this end HUK support as vibrant community of practice.

The CoPs four key priorities are: •

providing training and updates on topical and relevant IPC issues

•

providing support and advice to IPC leads

•

developing e-learning resources

•

building a hospice IPC community by offering peer learning and advice

We are inviting all hospice staff with an interest in IPC to come and meet colleagues on the morning of Tuesday 22 November. Please register your place at http://www.patientfirstuk.com/hospice

REGISTER NOW!

0207 348 1867

d.earl@closerstillmedia.com

10

www.patientfirstuk.com

The patient safety market place SIGN UP TO SAFETY

ALL IN ONE MEDICAL

UV LIGHT TECHNOLOGY

Sign up to Safety is harnessing the commitment of staff to make care safer. A patient safety campaign, it is one of a set of national initiatives to help the NHS improve the safety of patient care. Collectively and cumulatively these initiatives aim to reduce avoidable harm by 50% and support the ambition to save 6,000 lives. Sign up to Safety is for everybody, in every part of the NHS whether you work in primary, secondary or tertiary care; whether you work in acute, mental health, learning disabilities, ambulance or community care settings; whether you work in a national body or a general practice. We are united by our common goal; to continually striven to make the care we give our patients as safe as possible.

All in One Medical is a UK manufacturer of high quality antimicrobial disposable cubicle curtains and roller blinds. Treated with Fantex antimicrobial biomimetic polymer, these products not only provide privacy and dignity, but also eff ective protection from microbes, scientifi cally proven to kill to Log 5, 99.999% in three minutes. All in One Medical now off er an extensive range of Fantex treated cleaning products, including but not limited to multi-purpose cleaner, hand sanitiser and absorbent spill powder. Our range of products is designed to deploy our advanced antimicrobial defences at as many touch-points as possible. Our aim is to surround patients, staff and visitors with additional protection through the use ofour soft furnishings, wall coverings and cleaning products.

We are a UK manufacturer providing UV light solutions which combine performance and safety, delivered by our team of specialists who work with our customers to optimize their process and minimize the risk. Your UV light solution should provide the necessary UV wavelength range, intensity and beam spread for your process. Our specialist team are happy to recommend the best solution to optimize the effectiveness, efficiency and safety of your process.

Visit us on stand I77

Health Enterprise East delivers technology advisory services and innovation management to industry and the NHS, helping to address the challenges faced along the product development pathway. Our experienced team works with NHS organisations nationally and medtech globally, we are a trusted partner in realising innovation.

Visit us on stand L82

ASSOCIATION OF PERIOPERATIVE PRACTICE The Association for Perioperative Practice (AfPP) are the UK’s leading membership Association for operating theatre practitioners, providing essential support, knowledge, training, advice and guidance to those working within the perioperative arena. 01423 881300 www.afpp.org.uk Visit us on stand N34

THE AHSN NETWORK

THE UNIVERSITY OF NOTTINGHAM “World-class research doesn’t happen by accident. It happens at The University of Nottingham because we put research excellence at the heart of what we do.

The size and scope of global challenges pose critical questions which academics research to directly impact the lives of all.

By grouping our Research Priority Areas around five Global Research Themes we can use creative interdisciplinary approaches to deliver world-class research on a global scale.”

Visit us on stand N32

SBRI HEALTHCARE

Visit us on stand J40

HEALTH ENTERPRISE EAST

Visit us on stand N60

ULTRAMED Ultramed provides pioneering health technology for people.

Combining clinical NHS executive experience alongside international design expertise, it provides elegant patient focused solutions to common problems.

Visit us on stand N26

• At the helm of England’s 15 Patient Safety Collaboratives.

• Enabling system wide improvements and encouraging a culture of safety.

• Working with local teams across local health economies to bring safety solutions up from grass roots.

• Using our networks and connections to enable rapid spread and adoption.

• Working across higher and further education, NHS commissioners and providers, local authorities, industry, patients, service users, carers.

The Small Business Research Initiative (SBRI) Healthcare is an Academic Health Science Network’s (AHSNs) led programme for NHS England, delivering the Innovation Health and Wealth agenda. The SBRI Healthcare initiative supports a programme of competitions inviting companies to come forward with their ideas and new technologies for known NHS challenges.

Visit us on stand M62

Visit us on stand M60

HILL-ROM & WELCH ALLYN Hill-Rom provide solutions that enhance outcomes for patients and their caregivers.

The evolution of the brand continues with the Progressa bed system, an innovative intensive care technology designed to actively promote early patient mobility.

Visit us on stand I36

HQIP The Healthcare Quality Improvement Partnership (HQIP) is an independent organisation led by the Academy of Medical Royal Colleges, The Royal College of Nursing and National Voices. We were established in April 2008 to promote quality in healthcare, and in particular to increase the impact that clinical audit has on healthcare quality improvement.

Visit us on stand J20

www.patientfirstuk.com

LONDON SCHOOL OF HYGIENE & TROPICAL MEDICINE The London School of Hygiene & Tropical Medicine is a worldleading centre for research and postgraduate education in public and global health. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.

Visit us on stand N38

HARLAND SIMON Used by a growing number of hospitals across the UK, RFID Discovery is the number one choice for active and passive RFID systems in the healthcare sector. As a systems provider we specialise in fully integrated automation and tracking solutions combining relevant technologies to meet the specific demands of our customers.

Visit us on stand M61

@Patient_First

Patient First UK

www.patientfirstuk.com

11

ABLOY UK LTD

DATIX LTD

NERVECENTRE SOFTWARE LTD

Abloy will be promoting its security solution Protec2 CLIQ which provides audit trails on medicine cabinet cylinders and padlocks, and gives the ability to remove lost or stolen keys from the system. Abloy will also be exhibiting Traka 21 key cabinets and its OPTIMA system for stockrooms and storerooms.

Datix patient safety and risk management software enables healthcare organisations to spot trends as events occur, prioritise risks, and put in place corrective actions to reduce adverse events.

Nervecentre Software uniquely provides a whole hospital platform that can deliver electronic observations, handover, task management and clinical assessments; and allows governance and escalation management to be added to any hospital process.

Visit us on stand J22

Datix has 29 years proven experience supporting healthcare providers worldwide in building a culture that drives excellence in patient safety.

Visit us on stand K54

Visit us on stand K31

PATIENTRACK LTD

ATRAINABILITY LTD Atrainability is recognised as one of the leading providers of Human Factors Training for critical teams including Health and Social Care, Ambulance Service, Fire Service, and Aviation.

To date we have trained over 25,000 professionals. What is Human Factors and what impact does our Atrainability courses have?

Visit us on stand M70

ECO INTERNATIONAL HOLDINGS LTD Eco International Holdings Ltd bring you a new level of surface treatment covering all your touch points. We are setting the standard in the application method using the latest unrivalled technology and next generation solutions; enabling you to maintain germ-free environments effortlessly.

Patientrack is an award winning, always-on, active safety and communication system proven to deliver safe care. It provides healthcare professionals with fast, real-time access to: • Accurate vital signs capture and electronic charts • Information for early identification of deteriorating patients • Alerting to enable appropriate care planning • Visibility of EWS

Visit us on stand I70

Visit us on stand K45

AVANTEC HEALTHCARE LTD Every year a hospital will spend tens of millions of pounds on medicines.

Omnicell offer a range of advanced but simple-to-use automated dispensing systems that control what is used, automate re-ordering, reduce stock levels and save staff time whilst enabling the hospital to improve patient safety, clinical governance and patient care.

Visit us on stand M90

ENDUR ID Positive Patient ID – Greater Choice for Harm Free Care Endur ID supplies a broad range of NPSA compliant patient identification wristband products as well as GS1 UK certified barcode solutions helping hospitals to comply with current and forthcoming legislation and requirements such as the NHS eProcurement Strategy and ISB 1077.

Event Partners & Sponsors Gold Sponsors:

Silver Sponsors:

Visit us on stand M44

B. BRAUN MEDICAL UK LTD In recent years, B.Braun’s focus has been aimed at working in partnership with customers to Support Safer Medication.

Come and visit our stand for information on our ready to use drugs and our Aseptic Pharmacy manufacturing facility. This fully GMP compliant unit ensures we offer products in the area of pre-filled syringes and elastomerics.

Visit us on stand M35

CME MEDICAL We believe in making clinical practice safer and more efficient. Our heritage is in developing specialist medical infusion devices and support that improve patient care in hospital, in the community and at home.

JAC-PHARMACY JAC provides a software platform that supports medicines management including pharmacy stock control, e-prescribing and medicines administration as a single integrated solution covering most specialities including chemotherapy. JAC’s users account for around half of all NHS hospitals in the UK as well as regional systems in Northern Ireland, South Africa and Norway.

Visit us on stand L50

MORSE WATCHMANS UK LTD

T: 01253 206700 | F: 01253 896648 customersupport@cmemedical.co.uk | cmemedical.co.uk

Morse Watchmans is a leading US manufacturer of security management systems. Our KeyWatcher is the ultimate tool for key control. Keys & other assets are housed in a secure, alarmed environment. Provides total accountability from anywhere on your network. The modular design allows for extensive customisation & expandability.

Visit us on stand K41

Visit us on stand M58

We consistently explore new ways to support healthcare professionals with our pioneering approach to developing medical technology products, services and training.

Kincraig Business Park, Kincraig Road, Blackpool, FY2 0PJ

REGISTER NOW!

Supported by:

0207 348 1867

d.earl@closerstillmedia.com

12

www.patientfirstuk.com

Unmissable to anyone involved in patient care nationwide!

Patient safety. Together, we’ll make it better “The longer I work in this industry, the more I realise that we tend to work in silos. Coming to a show like this is a fantastic way to talk to people across healthcare about safety issues that are common to us all, and to learn from them. It brings together all those with an interest in patient safety.”

Will Harrop-Griffiths, Consultant Anaesthetist, Imperial College Healthcare NHS Trust

“This show offers very good variety. It’s important to keep up to date with patient safety and I’ve got that from the talks, but I’ve found the stands to be particularly informative and much more interesting than at other events I’ve been too.”

Penelope Smith, Consultant Physician, Royal Free London NHS Foundation Trust

“Everyone has come here for the same thing, so this conference is great for getting information, talking to people, asking questions and getting feedback. A very good event.”

Kieran Attreed-James, Quality Innovation Manager, Home Support Services, Essex County Council “The power of the personal stories you get at this show is more valuable than facts and figures you can read on the internet. Nothing beats the dialogue and conversations you can have at conferences like this.”

Andrea McGuinness, Safety and Mortality Programme Lead, Advancing Quality Alliance

“This conference is very good for reaffirming what people are doing. It gives them more confidence in their work.

Everyone is in the same boat, so it’s a good way of engaging and sharing best practice.”

“This has been a really good event. All of the talks have been useful and I’m learning things that I can embed into our own training back at work.”

Tina Jackson, Head of Education, Dorset County Hospital NHS Foundation Trust

Roopen Arya, Professor of Thrombosis and Haemostatis, Director, King’s Thrombosis Centre and Clinical Lead, National VTE Board “There’s a great variety of exhibitors here and I’ve got lots of good information to take back. I’ve been able to pick up some good ideas which we’ll be able to implement, so it’s been a very good show for me.”

“This conference is great for learning, but for me the real value is the opportunity to make connections with industry colleagues. You just can’t do that unless you’re here.”

Dr Victoria Brown, Patient Safety Leadership Fellow, Yorkshire and Humber Improvement Academy

Lynne Fuller, Infection Control Prevention & Control Commissioning Lead, Ipswich & East Suffolk CCG and West Suffolk CCG “A good show for getting updates and for learning from people who have first-hand experience. You can get theory from anywhere, but you only really learn from people who are doing real life jobs. The ultra sound training was really useful too.”

Ajibola Ihuoma, SpR, Colchester Hospital

3 EASY WAYS TO REGISTER 1 2 3 www.patientfirstuk.com

ONLINE: www.patientfirstuk.com/register-your-interest-for-2016 Phone: 02476 719 692 Email: d.earl@closerstillmedia.com @Patient_First

Patient First UK