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Support your local pharmacy campaign sets new records Written by Ian Strachan, Chairman of the NPA
What is the impact of Brexit on community pharmacy? This is the question on the minds of many of our members. The uncertainty and questions around how Brexit will play out mean it’s difficult to answer this question. In the coming weeks and months, as things hopefully become clearer, we’ll be shedding more light on what the result will mean for the sector. You can be certain that there will be a significant impact. No sector of UK industry or public service will be unaffected.
So, what now? It’s great that The Mirror, The Daily Telegraph and the Sunday Express have all come out openly in support of the campaign. It is important to build up from this high water mark of editorial support, including by reinforcing the national coverage with local media activity. The aim must be to raise awareness of the personal consequences the current DH proposals would inflict on patients. Public sympathy is beginning to translate into organised representations from patient groups and citizen groups, especially groups representing older people. This is a very helpful development, which officials and Ministers would be foolish to ignore. Crucially, there must be constructive talks with DH about alternatives to their strategy. It must surely be possible to make the pharmacy sector and the health system overall more efficient, whilst ensuring that no patient is left behind. So, the 24 May is a day to look back on with satisfaction and pride (more info at youtube.com/ watch?v=B8h4fmQxgkM). On that day it was made abundantly clear that the Department of Health has underestimated how people feel about local pharmacies and has not thought through the implications of its policies for those patients and communities in greatest need.
PSNC calls for full EPS to be fine-tuned Proposals to take the Electronic Prescription Service (EPS) into its next phase during 2016/17 cannot be completed until “a number of agreed prerequisites are addressed”, PSNC has told pharmacy contractors in England. This development phase aims to develop full EPS functionality, and will see mandatory nominations removed, PSNC has told contractors. However, pharmacists are advised to still give patients “the opportunity to benefit from using nomination”, PSNC EPS lead Daniel Ah-Thion has said. In a briefing to pharmacy contractors PSNC notes the intention for NHS England to move to a system where most prescriptions are sent via EPS by default, and the nomination requirement removed. In the GP contract for 2016-17 in England, GPs are urged to aim for at least 80 per cent of repeat prescriptions transmitted electronically using EPS by 31 March 2017.
In other news, we recently (24th May) presented the monumental Support Your Local Pharmacy campaign petition to Downing Street – 1.8 million signatures. The petition has broken all UK records for the level of support it has attracted. It could not have been achieved without the commitment and respect of patients and the public. Nor could it have happened without the determination pharmacists have displayed over the past few months. Coinciding with the closing date of the formal DH consultation, a parliamentary briefing attracting 50 MPs and a lively debate in the House of Commons, it was a defining moment. But it was not a finishing line. The momentum is with us in the campaign against the Department of Health proposals and we must press on.
July 2016
Once complete, the new phase will see GPs issue tokens where no nomination is set, and paper prescriptions used, for example, when requested by the patient or for drugs not coded for use in the EPS.
NPA Chairman Ian Strachan But it is far more important to look forward, and to keep the momentum going in the right direction. We are duty bound to continue making the case for a sustainable future for local pharmacies – on behalf of all those patients who have supported us and who rely on pharmacies to meet a wide range of care needs. It’s safe to say there are challenging times ahead. So, the NPA will be pressing ahead to launch business solutions to help members with their financial bottom line. Come and speak to us at the Pharmacy Show (stand PF50) to find out about the ways in which we can support you with resources that help you to examine your pharmacy business, protect you against financial loss and develop new sources of income. Let me leave you with some of the great stories that pharmacists have shared about the great work day in day out they have been doing. You can share yours at npa. co.uk/step-forward. “A patient complained of serious abdominal pain and wanted some advice on taking painkillers. Upon questioning, I ruled out minor problems. I suspected appendicitis but as the pain was moving, I could not be 100% so I advised her to go to A&E. She came into the pharmacy a few weeks later and told me I had saved her life. She had an ectopic pregnancy which could have burst and potentially, she could have died.” Divyakant Mazny, Nu-Ways Pharmacy, Middlesex.
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PSNC says it has reviewed the proposals for this latest phase and has identified a number of issues that must be dealt with prior to the completion: improved system resilience and business continuity for contractors; improved smartcard access and further action to tackle direction of prescriptions. “PSNC believes that the prerequisites and additional issues need to be successfully addressed in order to reduce the risk and adversely affect [on] the experiences of patients, pharmacy teams and other NHS stakeholders. “We are working with NHS England and the Health and Social Care Information Centre (HSCIC) to ensure that these issues are addressed as quickly as possible,” contractors have been told. In addition, the (HSCIC) which masterminds the EPS programme, has called for enhanced pharmacy system supplier EPS agreements, pharmacy training and provisions to allow electronic prescribing and dispensing of controlled drugs. As of June 6, 2016, 81 per cent of GP practices are live with the EPS, and 19 million patients have set an EPS nomination. It is estimated that 44 per cent of total prescriptions in England were claimed by EPS in April 2016. The EPS has been in operation since 2007. In its response to Prescription for Excellence, Community Pharmacy Scotland said: “The community pharmacy network cares for approximately 600,000 patients every week in Scotland. Often these pharmacies are situated in the heart of deprived areas. In the majority of cases a generalist community pharmacist will be able to manage most patients for the majority of time.”
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GP pharmacists can help community pharmacists “do their job better” The GP pharmacist enables community pharmacists “to do their job better, and sets them up to represent themselves well”, a GP pharmacist has told the Pharmacy Show.
The NHS England GP clinical pharmacist pilot is managed by Health Education England, the Royal College of GPs and the BMA’s GP Committee and, over three years, aims to test the role of clinical pharmacists working in general practice. Recruitment for clinical pharmacist positions started from Autumn 2015, with pharmacists in post by spring 2016. The clinical pharmacist role can include helping the general practice team to resolve day-to-day medicine issues,
Continued from main article of page 1. “I’ve had Type 1 diabetes since a young age. One time, I was taking my insulin at work and I dropped the bottle and it smashed on the floor. I have an hour’s commute to work so was a bit stuck. I went to my regular pharmacy and he arranged for me to have a replacement bottle. Another time, he arranged a supply of insulin strips which I needed as I was going on holiday the next day. Whenever I’m passing, I always drop in a tin of biscuits as they always go above and beyond.” Dave Harvey, London “During a domiciliary visit for a patient taking warfarin (a blood thinner), a member of the pharmacy team found a gentleman who had fallen over in the garden. There was blood all down the garden path which alerted her to a problem. She knocked and walked straight in. He had his head over the sink, there was a great deal of blood. She rang an ambulance and he was in hospital for a couple of days.” Dawn Zandra Cruickshank, John Low Pharmacy in County Durham
Helen Kilminster, a GP pharmacist at the Whiteacres Medical Centre, in Malvern, Worcestershire, is one of over 400 pharmacists working in GP practices as part of the NHS England clinical pharmacist in GP pilot. She says community pharmacies should see this new role as a collaborative asset and a conduit for improved two-way conversation between community pharmacy and general practice. Helen describes her role in GP pharmacy as facilitating the position of community pharmacy; in her area two-way lines of referral have been established. For community pharmacists, this facilitates the identification of patients who are eligible for community pharmacy advanced services, and provides them with a professional point of contact for pharmaceutical care decisions that they will manage on an ongoing basis. She says: “The GP pharmacist is a point of communication between GPs and the community pharmacy, and without this, we are setting community pharmacists up to fail.”
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running patient clinics, providing extra help to manage long-term conditions and advice for those on multiple medications, as well as better access to health checks. The aim is to help GPs manage the demands on their time. Similar initiatives are mooted in Scotland’s pharmaceutical care plan, Prescription for Excellence, which defines pharmaceutical policy in Scotland to the year 2023. This policy aims to transition pharmaceutical care in Scotland away from a physical pharmacy premise – either a community or hospital pharmacy - to a mobile platform that is patient-centred, and dependent on a workforce with an enhanced clinical capability. However, community pharmacists in Scotland have voiced concerns about the impact of the clinical pharmacist role on footfall in community pharmacy, and take up of contractual services designed to support people with long term conditions. More information can be found in the NEW FOR 2016 Practice Pharmacy Hub at the Pharmacy Show 2016.
“Being the father of four children aged 6-13, bugs and illnesses are quite easily picked up which can make life very difficult. Our pharmacy is open until 10pm so it makes it really easy to speak to our pharmacist for advice. I had a near fatal bout of pneumonia a few years ago and knowing this, the pharmacist told me about a pneumonia jab which gave peace of mind to me and my family. The whole pharmacy team are so friendly and approachable. It is very reassuring to be recognised as a person rather than just a face.” Chris Valley, Reading “A patient came into the pharmacy very upset. He had been discharged from hospital with lots of new medicines to take. He was confused and his severe arthritis made it impossible to open the medicine bottles. I went through all his medicines with him and the counter staff put his medicines into bottles with easy open lids.” Jane Lumb, Mason & Son Chemists, Coalville
Want to find out more about the effect of Brexit on community pharmacy? Visit us at the Pharmacy Show and speak to Gareth Jones, NPA’s expert on Europe.
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JOIN US AT THE PHARMACY SHOW 2016! With the spotlight firmly on the pharmacy profession, this year’s Pharmacy Show is the perfect platform for you to keep up to date with all the latest developments and how they may affect you! You’ll hear directly from Health Minister Alistair Burt MP as well as receive practical training and advice to help you and your team implement change for pharmacy tomorrow. So join us on 25th & 26th September at Birmingham NEC for two days of product sourcing, learning and networking at the UK’s leading exhibition and conference dedicated to pharmacy in the community. More than 400 exhibitors showcasing the latest innovation in healthcare service provision, products, technology and business services for improved efficiency and profitability. You will have the opportunity to attend over 100 sessions across eight key conference streams: • • • • •
Keynote Theatre: Pharmacy 2016 and Beyond Pharmacy Business Academy: Quick Wins Pharmacy Technology: Embracing the Digital Revolution PSNC Pharmacy Services Innovation Theatre Clinically Focused Care: The therapeutic area, the drug, and the consultation • Public Health & Wellbeing Forum: From illness to wellness • Rb4Health • Practice Pharmacy Hub: Developing pharmacy in general practice (NEW FOR 2016)
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Now offering vaccination skills ‘sign off’ at The Pharmacy Show ECG Ltd, a market leader in providing vaccination training for community pharmacists will be exhibiting this year, and offering one to one ‘sign off’ sessions for pharmacists requiring face to face skills assessment.
Esther Beal Senior Show Manager e.beal@closerstillmedia.com Garry Tyson Senior Sales Manager g.tyson@closerstillmedia.com Kamil Akhtar Sales Executive k.akhtar@closerstillmedia.com Alexia Maycock Marketing Director a.maycock@closerstillmedia.com
“NHS England has announced it will recommission the Community Pharmacy Seasonal Influenza Vaccination programme in 2016/17, after nearly a quarter of a million more people benefited from vaccinations in a community pharmacy setting during the previous year.”
ECG Ltd work alongside many independent pharmacists, as well as
Registered address: George House, Coventry Business Park, Herald Avenue, Coventry CV5 6UB. Tel: 0207 348 5764 or 0207 013 4980 Matthew Butler Group Show Director m.butler@closerstillmedia.com
This will include the opportunity for being assessed on your injection technique, basic life support for all ages and the management of adverse reactions, including anaphylaxis.
“A total of 10,407,913 seasonal flu vaccinations were delivered in 2015/16. This included 240,259 additional patients who chose to receive vaccinations in a community pharmacy compared to the previous year. The number of the most vulnerable patients receiving flu vaccination (those in an ‘at risk’ category and pregnant women) also increased, despite the mild winter.” (NHS England 9th May 2016)
The Pharmacy Show is organised by CloserStill Media Healthcare Limited
Lucy Pitt Marketing & Programme Director l.pitt@closerstillmedia.com Mihir Patel Marketing Manager m.patel@closerstillmedia.com George Ives Marketing Executive g.ives@closerstillmedia.com
larger chains and organisations, such as Boots and LloydsPharmacy in delivering online and face to face vaccination training to prepare them for NHS and private services. We have a large clinical team of trainers who will provide training at a time to suit our clients, whether that be during the day, evening or weekends. We are also able to offer open vaccination courses nationwide for individuals to attend or come to your site for a group delivery.
We also provide mandatory and clinical skills training (such as Phlebotomy) to all our healthcare clients.
Harriet Burnell Conference & Speaker Manager h.burnell@closerstillmedia.com Debbie Wilson Credit Controller d.wilson@closerstillmedia.com Louise O’Connell Senior Operations Manager l.oconnell@closerstillmedia.com Anne-Katrin Kallenbach Operations Manager a.kallenbach@closerstillmedia.com Ralph Collett, Managing Director of Healthcare
r.collett@closerstillmedia.com
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EVEN MORE REASONS TO ATTEND THE SHOW THIS YEAR… PLACE EXCLUSIVE ORDERS AT THE PHARMACY SHOW! Meet 100’s of Exhibitors such as M&N Traders who will be taking exclusive discounted orders only available at the show! You’ll have the chance to discover new brands to help grow your business immediately so register now to keep up to date with all the latest offers!
Plus, visit their stand at PE50 and enter a prize draw for a trip to India worth £3,500!
TOP UP YOUR CPD FILE
CPD En try
You may
With over 100 education sessions across EIGHT conference streams to We will load all the conference session aims and objectives on our choose from there is plenty of opportunity to top up your CPD record website so you can choose the sessions you wish to attend based file and also benefit from plenty of on stand education. on your learning requirements and core competencies. The Pharmacy Show will once again, distribute record aid templates for you to complete at the end of each session attended. This allows you to write your learning outcomes as they are fresh in your mind and in doing so, enhance your learning process. You can then access an electronic form after the show if you wish to upload this directly with the GPhC.
use thes e pages
Event title Event date
to mak e notes
Notes for you r CPD entr y for tran sferring to
your CPD record.
Reflecti on Event dura What you - What do you tion to change need to learn need to learn about this may be your prac new kno topic? tice for wled the bett er. You ge, skill(s), or new attr should make it ibutes – as spec ific as possanything whic h will help ible.
Planning Write a - What do you simple stateme hope to learn from nt of wha t you hop attending this e to lear event? n; i.e. you r learning objectiv e(s) for
All conference presentations (subject to presenter permissions) will be made available to attendees FREE OF CHARGE. We will email you details of where these can be accessed after the show. A fee will apply for non-attendees wishing to access the content.
Action - What have you Describ e learnt? learning what specific skills, . This may be differenknowledge, attr ibut t to wha t you orig es and/or beh avio inally set out to learurs you’ve gain ed as a n.
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COMMISSION NEW SERVICES!
Attending one of the 30 minute presentations within the PSNC Pharmacy Services Innovation Theatre is the ideal opportunity to learn how others have successfully commissioned services within community pharmacy. Find out what staff training was needed, how to structure your team, and learn about the outcomes for both the patients and the business.
Importation, repackaging and distribution of pharmaceutical products Why Mediwin? Quality PI products Exceptional customer service Established & reliable UK supplier Efficient European supply chain Growing portfolio of products We offer very competitive prices. Find out more from our team.
T: 02034 450572 www.mediwin.co.uk E: onlinesales@mediwin.co.uk
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STAND PG12 Pharmacy Show 25th - 26th September 2016 NEC Birmingham thepharmacyshow.co.uk
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OVER 300 COMPANIES ALREADY BOOKED FOR 2016!
LAST STANFEW MAINDS ING!
A & D Medical
NEW!
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n association with
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PB62 PB63
mpany
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4 PC65
2
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MPUA
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BUTTER BRAND STUART
HEALTHCARE
LETSGETCHECKED PREP FOR PRE REG INTRAPHARM MY TRUSTY LITTLE SUNFLOWER CREAM PD76A PD76 PD77 PD78 READSPEX
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Diagnostics
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Y
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E M PHARMA
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Birmingham Metropolitan
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Frezyderm UK LTD
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Saint Come Laboratoire
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Salcura Natural Skin Therapy
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Salus (UK) Ltd Sandwell College
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Savantini Ltd
National Eczema Society
Scanlite
National Pharmacy Association Nature’s Dream Ltd
Science of Skin
Nature’s Plus UK
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Scope Group
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GSK
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GSK
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Harper Adams University
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silverhairfoil.com
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Ossur UK
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Oxford Pharmacy Store NHS
Splat Global UK Ltd
Palmers Cocoa Butter Brand
Steroplast Healthcare Ltd
Pancreatic Cancer Action
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Parkinson’s UK
Intermedical Cardo Respiratory
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Penningtons Manches LLP
Stuart
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Per-Scent
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Pfizer UK Ltd
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Isagi Ltd
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PG Mutual
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J S Trade Ltd
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Pharma Medico Ltd
CareFusion
Jei Daniel Biotech Corp
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Pharma Nord Ltd
CDRX
Kays Medical
Cegedim Rx
Kegelcore by Attivia
Pharmacy Complete
Charles Russell Speechlys LLP
Kent Pharmaceuticals Limited
Pharmacy Medical
Chemist4Sale/ATS Accountants
Khaos Control
Chiesi
knowITall Loyalty Systems NEW!
Clement Clarke Clinigen Group Clinova Clover 51 ColdZyme
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Comvita UK
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Cosmebel
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Costco Wholesale Ltd
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The Tens+ Company Ltd The Vintage Cosmetic Company NEW!
Precision Marketing Group
Thea Pharma
Premier Health Products Ltd
theGPService (UK) Limited
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Tiana Fair Trade Organic
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Lease UK
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LEC Medical Lenizer LetsGetChecked
NEW! NEW!
Lexon
Prep For Pre-Reg PriceGrid Ltd
ToLife Technologies
Prime Fifty Ltd
Travel John
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Propharma Medical Supplies
Udderly Smooth Skincare
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Puressentiel UK
UHY Hacker Young
NEW!
Profoot NEW!
NEW!
University of Bradford
QCIG QED Scientific NEW!
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Valley Sundries
Logixx Pharma Ltd
RA Accountants
Velresco
M Cubed Chartered Accountants
Rapeed Design Shopfitters
Veterinary Medicines Directorate
RapidPharm
Vype E-Cigarettes
Readyspex
Waterjel
Real World Retail
Medicare Europe Ltd
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E M Pharma
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Regent Pharmaceuticals
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Eaststone Specials
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Eco Bath Company eco vape UK
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Mediwin
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Merial Animal Health
EcoGen Europe Ltd EMT Healthcare Ltd Enoch Evans LLP Enteromed Ltd Epos Logic Solutions Limited
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Well Pharmacy WeLocum
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Westlab Pure Mineral Bathing What Skin Needs
Robert Gordon University
Medisca
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Vocalzone Throat Pastilles
RB UK Commercial Limited
Martindale Pharma
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VMI Holland BV
RB UK Commercial Limited
Mane ‘n Tail
MedicAlert
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V-Veil-Shop
Queen’s University Belfast
Red Cross Training - British Red Cross
Ecg Training Ltd
The Royal College of Paediatrics and Child Health
Pont Packaging
Laboratoire Lisandra
MedEpos Ltd
DX
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The Pharmacy Consultancy
The Specials Laboratory Ltd
M+N Traders
Durbin
The AHSN Network
PivoTell
Dermasel
Dudley Hunt
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Pinders
Denward
Dr Bee
NEW!
Tetenal Ltd
Labcold Ltd
Locate a Locum
NEW!
Photo-Me International Plc
Team Pre Reg Ltd
Kuehne + Nagel
Day Lewis Plc
Dometic UK Ltd
NEW!
Syringa UK
Phynova
Lloyds Bank
CWP Design
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Pharmapod Ltd Philips Electronics UK Limited
Lipotrim
CSY Retail
Doorstep Pharmacy
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LifeVac Europe Limited
Creative Conceptions Ltd
Synergy Medical
KPB Consulting
Lifeplan Product Limited
CPPE
SwedSafe
Pharmacist Support
Knights Fragrances
Christie + Co
DivaCup
Subject to change. Not to scale. Correct at the time of print.
Forum Health Products
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Brother Max
PG74
QCIG
Mylan EPD
Rushport Advisory LLP
International Glaucoma Association
PG81
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Breastlight
ClariPharm Laboratoire
SEA BAND
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Bray Healthcare
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Boodywear Ltd Bott Ltd
Fortuna Healthcare
Hibergene Diagnostics
Berlinger & Co AG
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Flemind Medical
My Trusty Little Sunflower Cream
Helix Health
BBI Healthcare
PG76
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MEDISCA
PH72
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CitySprint Healthcare
SCIENCE OF SKIN
PG72
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PG80
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Aviela
Bayer PLC
Eve Taylor Professional
HD Medi
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PD84
My Locum Choice
HBT Media Management
Attends
Bausch & Lomb UK Ltd
PROFOOT
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ATL Systems
PD81
NATURES DREAM
PF73 ETHIGEN
PF61
SCANLITE
O’KEEFFE’S COMPANY
NUMARK
PF70
PB82
INDIVOIR
PD73 PD75 MEDICALERT
PE70
ARRA Group
PD80
PD78A CHARLES RUSSELL PD79 NATURES PLUS SPEECHLYS LLP
PE62
ACTIVE MINDS
Ethigen Ltd
Grosvenor Consumer Products Ltd
Approved Shopfitting & Interiors Ltd APTEKAdesign
Multimeds + Caremeds
Glove Your Body
AMG Wealth Management Ltd
PB81
DX
PD71 ALTACOR
D66
IC
INTELLIGENT CANDY
PD67 PD68
SK dical
P
SCIENTIA SKILLS
PD70 PALMER'S COCOA PD74 PD72 AVANOR
DOOR STEP PHARMACY SCRATCH SLEEVES
cura
PC70 ISAGI LTD PC72 PC75 VALLEY SUNDRIES SAVANTINI PC72 PC77 PC78
PD65 PD63
SKINS SEXUAL HEALTH
ase UK
KESTREL
PB78 PB79
PB72 AMG WEALTH PB74
LOGIXX PHARMA LTD
PB80
SJH RETAIL DESIGN LTD
MPUA
ESL Services
General Pharmaceutical Council
Altacor
HER MAX AVIELA PHARMA MEDICO LTD
Epsom Salts
RoboPharma B.V
NEW!
Willach Pharmacy Solutions
Robosol Software
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Wisdom Toothbrushes
Robotik Technology
Wogen Pharm
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Methameasure
RockTape UK
Womake
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Metro Health & Beauty Ltd
Roskerr Ltd
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MIAB
Royal & Langnickel
Zhejian Medicins & Health Products I/E Co. Ltd
Royal Bank of Scotland
Microlife WatchBP Miss Fit Skinny Tea
NEW!
Zippo UK
Royal Pharmaceutical Society
SHIP OPPORTUNITIES ON 0207 348 4903 OR 02476 719 684
7
8
www.thepharmacyshow.co.uk
Pfizer Healthy Partnerships and Community Pharmacy Pfizer’s commitment to investing in the future of pharmacy is represented by Pfizer Healthy Partnerships, a selection of tools and resources connecting pharmacists with professional and commercial support. Pfizer Healthy Partnerships can benefit pharmacists by helping build confidence when engaging with patients and supporting business development. • Supporting professional development – providing learning resources and skills development training •E nhancing the patient experience – helping pharmacy to provide a quality patient experience with training for pharmacists and support materials for patients The Pfizer Healthy Partnerships tools and resources available via the Access Pfizer website have been developed with the needs of pharmacy professionals in mind. These resources aim to support pharmacy when delivering patient-focused services, which in turn could improve patient outcomes. Resource toolkits developed to date include: Medicines Optimisation, the Smoking Cessation Scratch Card Campaign, Right Route:Right Care, the Oral Anticoagulation Toolkit, the New Medicine Service Toolkit, communication skills training and therapy training modules. These toolkits can be viewed and ordered on the recently refreshed Access Pfizer website. The streamlined design and improved navigation, means that once healthcare professionals are logged in they are now no more than three clicks away from the resources available. Many of the resources have been endorsed by pharmacy organisations including the Pharmaceutical Services Negotiating Committee, Royal Pharmaceutical Society and Pharmacy Voice. To view and order the Pfizer Healthy Partnerships tools and resources visit accesspfizer.co.uk or come along and meet the Pfizer Healthy Partnerships team at the Pharmacy Show.
Puressentiel’s ambition is to invent tomorrow’s OTC healthcare through the efficacy of nature PURE NATURAL EFFECTIVE
PURIFYING
RESPIRATORY
ANTI-LICE
REST & RELAX
MUSCLES & JOINTS
DISCOVER THE FULL PURESSENTIEL RANGE www.puressentiel.com LABORATOIRE PURESSENTIEL® 2nd Floor, 75 Newman Street • W1T 3EN LONDON Tel.: +44 (0) 203 488 8110
2016_05 PUB_PHARMACY SHOW NEWSPAPER_UK DEF.indd 1
18/05/2016 09:42
www.thepharmacyshow.co.uk
Ⓡ
Evolving Pharmacy Design Talk to the Experts
t 020 8655 2020
w
25-26 September 2016 • NEC Birmingham
Visit us on
9
stand PG71
For all that pharmacy demands
rapeed.co.uk
e i n f o@ r ap e ed .c o . u k
Think Smart Fit Smart Does a pharmacy redesign and fit out have to cost a fortune? With so many changes in the world of pharmacy, leading design consultant Ro Raval offers valuable advice to independents on how to ‘fit smart’ for little spend. ‘Fit smart’ means to spend well on items that have a good return on investment. This increases retail sales and can also lead to the introduction of new services. Some smaller pharmacies do not require a full refit. Many clients opt for this package because it makes business sense, but we also advise clients on quick fix solutions that are cost effective. The average cost per square metre of a full pharmacy refit is around the £1,000 mark and a tailored part refit package can start from around £10,000 - £12,000 upwards depending on size. An addition of a consultation room, new lighting and shelving enhances a space by adding retail lines and services.
Many pharmacies are based in old buildings so access can be an issue, but this can be addressed by creating a defined dispensary area or clearer retail space. Have you thought about the introduction of key schemes include branding, colour matching or ceiling and flooring fixes combined with functional retail furniture and counter design? The material specification used in a part refits is just as important as a full refit. Don’t forget to ask for guarantees that apply. When purchasing white goods we all want to make sure we have a good warranty in place so why not apply the same to a pharmacy full or part refit? Reputable companies offer a minimum 12 months and some offer up to 2 years depending on the project.
For pharmacies where it is difficult to make too many changes make features of bestselling lines and adding visual aids along with clear merchandising signage. Keep the window clutter free after all, it’s your only window to the world.
Visit the Rapeed Design team on stand PG71 Email info@rapeed.co.uk to book a consultation
10
www.thepharmacyshow.co.uk
360˚ Accuracy
Pharma Nord
S p ec ia ls
Pharma Nord Specials are proud to offer a cost effective and efficient unlicensed medicines service. Pharma Nord Branded Specials Pharma Nord Imports Bespoke Manufacturing Service Wholesale Special Obtains
Our expert SPECIALS team is ready to take your order:
I
T: 01670 534901 F: 01670 534903 E: specials@pharmanord.com www.pharmanordspecials.com
Accurate results in any position around the upper arm* • Easy High Blood Pressure Colour Indicator • Irregular Heartbeat Detection • 2 User Memory (60 readings each) • Body Movement Detection
Omron M3 Comfort Blood Pressure Monitor
NO AUTOMATED PHONE LINES!
We can guarantee NEXT DAY DELIVERY!
*
SUPPORT WE’RE PROUD TO
THE PHARMACY SHOW
Now how can we help you? Ian Crompton UK Head of Healthcare 07802 750707 Ian.crompton@lloydsbanking.com Calls may be monitored or recorded. Please note that any data sent via e-mail is not secure and could be read by others. FDs’ Excellence Awards in association with ICAEW and supported by the CBI & Real Business. For more information visit lloydsbank.com/bankoftheyear
E02176271_PTSA5_457_240531AP_2_0516.indd 1
13/05/2016 09:06
www.thepharmacyshow.co.uk
11
Exhibitor Profiles Zippo
Stand
PH62
Since 1932 Zippo has manufactured and marketed premium products that characterize cool confidence. We’ve taken the same approach to our newest line of eyewear. With lasting style for sensible budgets, Zippo Eyewear meets the needs of customers seeking fashion, function, and value. Zippo Eyewear meets our tough quality standards. Quality polycarbonates and metals are fit and finished perfectly to deliver exceptional frames. Flawless lenses are purpose built to deliver the best experience. Zippo Eyewear exhibits simple, timeless design. Our version of classic sunglass patterns and brand new on trend designs. The Zippo reading glasses collection is undeniably bold and vibrant, breathing new life into a tired category. Zippo Eyewear is priced to please. Reading glasses for £7.90 and sunglasses for £14.90 means you get the look for less. Come and see the eye catching displays on stand PH62
Imutest
Stand
PF9
Aviela
Stand
PB62 Newsteo
Aviela is a natural skin care brand created for people with dry sensitive skin. Our collection harnesses the nourishing and protecting properties of Unrefined Shea butter, which is widely renowned for its softening, anti-drying, antiinflammatory, anti-irritant, anti-aging properties and is extremely rich in natural tocopherols (vitamin E) for antioxidant benefits. Our product range include: Body Butter, Body Oil, Body Scrub, Black Soap, Body Lotion, Body Cream, Foot Butter, Lip Butter and Hand Butter Our Products are: • Gentle to the skin, moisturising and nourishing • SLS and Paraben free • Lanolin and Mineral oil free • Hand made with care • Natural and free from artificial colouring • Cruelty-free and mostly suitable for Vegans Aviela products are currently retailed in Wholefoods Market stores across the UK and Superdrug online. For more information, visit www.aviela.co.uk. Find us at the Pharmacy Show at Stand PB62 Patricia Monney
Imutest kits do not cover the complete range of allergens but focus on the most common environmental and food allergens, and offer simple-to-do tests using a small finger prick sample of blood with results in 30 mins … results with Imutest correlate very well with the ‘goldstandard’ laboratory IgE method (Phadia’s ImmunoCAP). Attractive discounts are available to retail pharmacies who want to either sell the kits (long shelf life) or offer a within-pharmacy allergy testing service.
Epos Logic Solutions
Stand
PF8
Epos Logic Solutions Ltd presents Victoria-OS, an online system for the real-time management of orders. Use Victoria-OS to set up your wholesalers and buying rules and then use any PMR system to order from Victoria-OS like it is any other supplier. Each line ordered from Victoria-OS will be routed to your preferred wholesaler, but if they are out of stock it will then automatically be cascaded to your second choice, then the third and so on. You can also perform substitutions, orders based on quantity, manage your own codes, send to your own custom suppliers or warehouse, manage unobtainable items and create repeat orders – VictoriaOS has the tools to fully manage your ordering process and provide detailed analysis of supplier performance with drill down to order line level. Comprehensive reports can be exported and used to negotiate pricing based on orders placed over the previous month. Visit us on stand PF8 for a demonstration and more information.
Created 10 years ago, Newsteo is an innovative SME specializing in the design and sale of smart sensors and related services for remote monitoring and traceability. The company already deployed more than 100 000 products all around Europe. Newsteo stand-alone solutions, designed and made in France, are able to collect and transmit any type of measure such as temperature, humidity, air quality... Blood products, medicine, vaccines… The Newsteo system is perfectly adapted for monitoring all products which need specific temperature storage and transportation. Newsteo smart sensors enable to constantly control the temperature and be alerted in real-time if there is any problem. These solutions meet the needs of different companies in pharmaceutical industry: pharmacies, laboratories, hospitals, medication manufacturers, cold chain logistics… Newsteo team will be pleased to present its products and services range during the Pharmacy Show on the 25th and 26th of September 2016 on PD1 Stand. Hakim SOUIDI – hso@newsteo.com +33 (0) 484 830 414 Claire COMMAILLE – cco@newsteo.com +44 (0)73 9877 9929 For further information : http://www.newsteo.com/ en/index.php
Looking at setting up a new healthcare screening service at your pharmacy?
Tel: 01442506266 Mobile: 07723384542 Email: pmonney@aviela.co.uk
Net1on1 Wholesale
PD1
Intermedical
Contact:
Imutest offers a range of 7 x healthcare professional POC/self-test allergy kits that are 100% UK developed and manufactured. The kits have CE Mark approval for self-testing, so they can either be purchased by the patient for testing themselves in the privacy of their own home, or can be used by a healthcare professional (e.g. private doctor, retail pharmacist, nutritionist, homeopath, etc) as part of a service to the patient in a non-laboratory setting.
Stand
Stand
PC64
Net1on1 is the UK’s leading wholesaler of adult products with one of the widest ranges of gels, sex toys and aids for sexual health. Net1on1 offers leading brands at competitive prices such as Femintimate, an extraordinary new collection of comfortable, natural and feminine aids designed to help improve the sexual health of women. This includes the ImtimRelax, inserted to help naturally alleviate the effects of Vaginitas and inflammation, and the Pelvix Muscle Trainer, which aims to strengthen the pelvic floor and prevent incontinence and vagina shrinkage. Net1on1 will also exhibit safe and sensual edible candles and oils by Earthly Body, and gel products designed to help safeguard sexual health such as the Sliquid Oceanics Carrageenan Natural Lubricant. This contains Carrageenan, which has been shown in some laboratory tests to help further prevent the spread of HPV (Genital Warts). For more information or samples call 01273 830 280 or visit www.1on1wholesale.co.uk
CALL ESTHER OR GARRY TO DISCUSS STAND AND SPONSORSHIP OPPORTUNITIES ON 0207 348 4903 OR 02476 719 684
We help pharmacies across the country set up new healthcare screening services and provide equipment for diabetes screening, COPD screening and Asthma Management. We also provide smart, self-monitoring end-user products for re-sale to your customers. With NHS services continually being stretched, it’s never been a better time for Pharmacies to offer enhanced services, turning prescription collectors into customers, driving footfall, maximising sales and increasing profits. Keep customers coming back for regular screening sessions, increasing the opportunity for repeat business. Off the back of screening sessions, pharmacists have the oneon-one opportunity with the customer to recommend certain products. Call us today on 01732 522444 to see what we can do for your pharmacy. Visit us online at www.intermedical.co.uk
Udderly Smooth Creams & Lotions Stand PB36 Developed by a pharmacist in America’s heartland, Udderly Smooth has been making even the driest and chapped skin feel udderly smooth for over 30 years. Udderly Smooth helps heal and protect skin during challenging conditions and activities with 5 products for different markets including oncology, cosmetic and sports. Oncology - Pharmacy Show attendees may be particularly interested in the Udderly Smooth Extra Care Cream with 10% Urea – developed specifically for those suffering from Hand & Foot Syndrome or similar skin conditions caused by chemotherapy and radiotherapy treatment. ‘I have just finished treatment no.11 and was told what fab condition my skin was in, so shall continue to use indefinitely…thanks Udderly Smooth :)’ Nix Hudson, February 2016 Imported in the UK by fellow Pharmacist Andrew Magrath we invite you to come along and meet the team and learn more about the range. 0345 201 1245 orders@udderlysmooth.co.uk www.udderlysmooth.co.uk
Smoking Cessation Campaign because
Medicines Optimisation Campaign Working toward yearly savings for the NHS of
66%
£150 Million
2
of smokers want to quit1
Oral Anticoagulation Toolkit
11% of medication
incidents causing severe harm or death are attributable to anticoagulants3
ACCIDENT & EMERGENCY IN WINTER 2014 MORE THAN 414,000 PEOPLE SPENT LONGER THAN 4 HOURS IN A&E1; THE WORST FIGURE IN A DECADE.2
YOUR DOCTOR YOU CAN VISIT YOUR LOCAL PHARMACIST ANY TIME – JUST WALK IN.3 THEY CAN ALSO HELP YOU DECIDE 4 WHETHER YOU NEED TO SEE A DOCTOR.
YOUR LOCAL PHARMACY THERE ARE 13,000 COMMUNITY PHARMACIES IN GREAT BRITAIN,5 WITH MANY PHARMACIES 3 OPEN IN THE EVENINGS AND ON THE WEEKENDS.
ACCIDEN EMERGENT & CY? IN WINT
ER 2014 MORE THAN 414,000 PEOPLE SPENT LONG THAN 4 HOURS ER IN A&E 1 WORST ; THE FIGURE IN A DECAD E. 2
YOUR DO CTOR? YOU CAN VISIT
YOUR LOCAL PHARM ACIST ANY TIME – JUST WALK IN. 3 THEY HELP YOU CAN ALSO DECIDE WHET NEED TO SEE A DOCTO 4HER YOU R.
YOUR LOC PHARMA AL CY? THERE
ARE 13,000 Community pharmacists are located where people live, COMMUNITY PHARM ACIES shop and work.6 It is possible to walk into any community WITH MANY IN GREAT BRITA IN, PHARMACIES OPEN IN pharmacy and ask to speak with the pharmacist.4 THE EVENI ON THE NGS AND WEEKENDS. Pharmacists can give you advice about medicines and common health problems.4 A pharmacist can also help Which one you decide whether you need to see a doctor.4 is 3
right for
This material has been developed by Pfizer, all data used is for Great Britain References: 1. What’s going on in A&E? The key questions answered. Available at http://www.kingsfund.org.uk/ projects/urgent-emergency-care/urgent-and-emergency-care-mythbusters Last accessed February 2015 2. Quarterly Monitoring Report 14. NHS Performance Data. Available at http://qmr.kingsfund.org.uk/2015/14/data Last accessed March 2015 3. Common problems your pharmacist can help with. Available at http://www.nhs.uk/Livewell/Pharmacy/ Pages/Commonconditions.aspx Last accessed February 2015 4. Pharmacy services. Available at http://www.nhs.uk/NHSEngland/AboutNHSservices/pharmacists/ Pages/pharmacistsandchemists.aspx Last accessed February 2015 5. Planning a Research Study? Think Community Pharmacy. http://www.rpharms.com/news-story-downloads/think-pharmacy---promotional-leaflet.pdf Last accessed February 2015 6. About Community Pharmacy. Available at http://psnc.org.uk/psncs-work/about-community-pharmacy/ Last accessed February 2015
Are you starting a new medicine?
Community people live, pharmacists are walk into shop and work. 6 located where to speak any community It is possible to with the pharm can give pharmacist. 4 acy and ask you advice Pharmacists common about can also health problems. 4 medicines and help you A pharm to see a doctor. 4 decide whether acist you need
This material has been develope Referenc d by Pfizer, es: all data 1. What’s used is for going Great Britain at http://ww on in A&E? The urgent-and w.kingsfund.org.ukkey questions answered 2. Quarterly -emergency-care-m /projects/urgent-em . Available ythbusters Monitoring ergency-c Last accessed http://qmr Report 14. are/ February 3. Common .kingsfund.org.uk/20 NHS Performan ce Data. Available2015 15/14/da problems ta http://www your .nhs.uk/Liv pharmacist can Last accessed March at Last accessed ewell/Phar help with. 2015 Available February 2015 macy/Pages/Commo 4. Pharmacy at ncondition AboutNHS services. Available at s.aspx services/p http://www Date of preparation: March 2015 Last accessed harmacists UK/PHP/15/0014 .nhs.uk/NH February 2015 /Pages/pharmacistsa SEngland/ 5. Planning a ndchemist http://www Research Study? Think s.aspx pharmacy .rpharms.com/news- Community Pharmacy ---promot 6. About Communit ional-leafl story-downloads/thin . y Pharmacy et.pdf Last accessed kpsncs-wor . Available February 2015 k/about-co at http://psnc mmunity-p harmacy/ .org.uk/ Last accessed February 2015 UK/PHP/15 /0014b Date
you?
of preparatio n: March 2015
Talk to your pharmacist today about how to manage your medicine and get the best out of it. The New Medicine Service Practical support and advice
What ca New Medn the Service acicine achieve? tually
5
RIGHT ROUTE: RIGHT CARE Campaign Nearly
40%
of patients who attend A&E are discharged without requiring treatment4
32%
of non-ad patients herent their adh improved erence1
Endorsements
This material has been developed by Pfizer Ltd.
UK/PHP/16/0028a Date of preparation: March 2016 This material
has been
developed
by Pfizer
Endorsemen
ts
Ltd.
Pharmacy training resources accredited by the
RPS
europ A better picture of Nchronic pain ath Below and overleaf are two sets of picture images
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Pfizer Healthy Partnerships
of community pharmacies in England have provided it to their patients5
are sev
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New Medicine Service (NMS) Toolkit Since the introduction of the NMS in October 2011, more than
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PP-PHP-GBR-
0036 Date of preparation:
ic Pain : Phar macis ts Cou Ov nselli ng Gu ide
This card has been designed to aid you in identifying chronic pain conditions, particularly where patients struggle to communicate their symptoms.
A selection of tools and resources connecting pharmacists with professional and commercial support
Tools and resources for pharmacists available on AccessPfizer.co.uk References: 1. Poster abstract: The development of a smoking cessation app for smartphones in the form of a game: A novel addition to smoking cessation services. UK Nicotine & Smoking Cessation Conference website. Available at www.uknscc.org/uknscc2014_poster_272.php Last accessed March 2015 2. Medicines Optimisation: The evidence in practice. Available at www.rpharms.com/promoting-pharmacy-pdfs/mo---evidence-in-practice-presentation.pdf Last accessed March 2015 3. National Patient Safety Agency. NHS website. Available at www.nrls.npsa.nhs.uk/EasySiteWeb/getresource.axd?AssetID=61626& Last accessed August 2015 4. Health and Social Care Information Centre (HSCIC). Focus on Accident and Emergency. December 2013. Available at www.hscic.gov.uk/catalogue/PUB13040 Last accessed July 2014 5. PSNC. New Medicine Service. PSNC website. Available at www.psnc.org.uk/services-commissioning/advanced-services/nms/ Last accessed February 2016
Endorsed by PP-PHP-GBR-0081 Date of preparation: June 2016 Saves Lives