Pharmacy Show September 2012 Newspaper by CloserStill Media

Full Conference Programme

Exhibition floorplan and complete exhibitor list

SEE PAGS 6 -13

The Pharmacy Show (30th Sept & 1st Oct 2012) If you don’t have time to register online or through the call centre, why not bring this voucher and register on the day!

FREE ENTRY WITH THIS VOUCHER

SEE PAGES 10 & 11

www.thepharmacyshow.co.uk

@pharmacyshow

PRE-SHOW NEWSPAPER

MEDICINES COMMUNITY SHORTAGES NEARING PHARMACY AT CRITICAL POINT THE CROSSROADS Pressure mounts as 6000 pharmacists gather for most important event in both show and profession’s history. By Michael Westcott, Managing Director, CloserStill Media Healthcare

The current position on supply shortages is disrupting patient care and must be resolved as a matter of urgency, says John D’Arcy, Managing Director of Numark.

The results of last month’s report by the JOHN D’ARCY, All Party Pharmacy MANAGING DIRECTOR, Group (APPG) Inquiry NUMARK. may have come as a shock to the public, but it only confirmed what the pharmacy industry has known for some time; that patients in England are suffering because of a shortage in some NHS prescription medicines. The group of MPs concluded that the main cause of shortages was the export of medicines intended for the UK market to other countries in the EU, and called for a “renewed sense of urgency” among those responsible for the medicines supply chain.

SUE SHARPE

ON HELEN GORD

So you have booked your place at this year’s Pharmacy Show at a time when you – and thousands of your professional colleagues – are facing some of the biggest challenges and issues than at any other time since the inception of the NHS. The microscope is out on our community and our professional image and some increasingly loud voices in important places are saying our reputation is slipping. We are being questioned as to whether commercial pursuit is overriding our professional conduct and approach - profit over patient [outcomes]. Can Pharmacy make a meaningful and measurable contribution to public health as the focus of healthcare – and commissioning - looks to switch to primary care? Do we really want to – or arguably more pertinent, are we confident enough to say we want to, and then demonstrate it. We are being asked to focus on medicines optimisation at a time when the current DTP model and the perfectly legal PI activity means that pharmacists spend more time managing supply than seeing patients under the NMS or undertaking targeted MURs. Throw in the new contract changes, the continuous erosion of the commissioning pot for services and the uncertainty of the general commissioning landscape – and most pharmacists, contractors and pharmacy staff are rightly concerned about what the future holds. Supported by

KIRIT PATEL

Concern and uncertainty often leads to paralysis. As a community we’ve struggled to get ourselves heard externally and reach consensus internally of the direction of travel we want to take as a profession and our role in healthcare delivery against a backdrop of wholesale changes in our landscape, policy and funding.

BRIDG PETER BAIN

“The microscope is out on our community and our professional image and some increasingly loud voices in important places are saying our reputation is slipping.” Michael Westcott

When 6,000 pharmacists gather at the NEC for the Pharmacy Show on September 30th, it is your chance to discuss and debate many of these key issues with peers and colleagues and with leaders of our key representative bodies, who will help you realise the opportunities and to navigate through these uncertain times. Respected pharmacy entrepreneur Kirit Patel (see page 3) will give his honest and frank assessment to fellow pharmacy owners on how he thinks we can build better businesses through empowering our staff in his keynote address. While Boots’ boss Peter Bainbridge will outline Boots’ view of the current state of community pharmacy and share his

The problem isn’t new, says John D’Arcy, Managing Director of Numark. “Since 2007, manufacturers have been controlling supply and protecting their margins via the Reduced Wholesalers or Direct to Pharmacy (DTP) models.” The situation has been exacerbated by the quota system, he says. “These quotas have been imposed by manufacturers without discussion or agreement, and are the greatest cause of frustration and inconvenience to pharmacists attempting to fulfil their supply obligations. Quotas combined with DTP and reduced wholesaling models not only reduces the availability of stock in the market, but also choice and competition.” It means that pharmacists are wasting valuable hours each week sourcing product, time that could more usefully be spent assisting patients, he says. “This situation has been dragging on for so long now, that people have started to accept it. Our only saving grace is that in most cases the shortage of supply amounts to an inconvenience, rather than a life or death situation. But this state of affairs is not good for anyone; not for the industry and certainly not for the patient.” Parallel export is a legal activity under EU trade laws, and indeed, no one objects to importing medicines to the UK, as D’Arcy point out: “We live in a competitive world and parallel export is entirely consistent with European free trade law. We’ve always been happy to have other Continued on page 4

Continued on page 2 Media partners

www.thepharmacyshow.co.uk

Q&A WITH MATTHEW BUTLER SHOW DIRECTOR, THE PHARMACY SHOW What can you expect from the show this year? The Pharmacy Show is organised by CloserStill Media Healthcare Limited George House, Coventry Business Park, Herald Avenue, Coventry CV5 6UB Tel: 02476 717151

We’ve done lots of research in preparation for this year’s show. We went to the market and asked delegates what they wanted so that the show really is steered by the industry. As a result, we’ve made a few changes and created a bigger and even more relevant event for you. Following feedback from delegates, we have reconstituted our education programmes to reflect the realities of the current pharmacy landscape. We are sensitive to the very many challenges confronting pharmacy owners, management and staff and have collaborated closely with the pharmacy community to deliver a programme and an exhibition floor that allows you to get the most from your visit. We hope you leave with ideas, inspiration and some practical advice you can implement in the short-term.

www.ThePharmacyShow.co.uk

This year you have more than 55 hours of education to choose from across five conference streams to give you access to the best possible educational content, but also allows you to spend quality time with the huge range of exhibitors.

Matthew Butler, Show Director m.butler@closerstillmedia.com

We are running four keynote sessions this year; two on each day of the show. These include Kirit Patel, chairman and founder of Day Lewis, and Boots’ Director of Pharmacy Peter Bainbridge. Back by popular demand, Patel will share his experience and advice and will share his ideas on how pharmacists can become more entrepreneurial. Bainbridge will set out Boots’ vision of the future of community pharmacy. We have also gathered some of the professions leaders to debate some of the biggest issues facing our profession and our businesses – these will be interactive debates and your chance to put your questions.

Esther Beal, Sales Manager e.beal@closerstillmedia.com Garry Tyson, Sales Executive g.tyson@closerstillmedia.com Lucy Pitt, Group Marketing Manager l.pitt@closerstillmedia.com Mike Hulse, Marketing Executive m.hulse@closerstillmedia.com Julia Danmeri, Head of Operations j.danmeri@closerstillmedia.com

What’s new for 2012? Following the successful launch of the Clinical Conference last year, we’ve merged the Clinical Conference and the Patient Services Forum to create the Clinical & Services Forum which will run across two streams delivering you more choice of clinical education to equip you with the relevant knowledge to help you with the NMS and targeted MURs. Experts in the field will deliver a range of practical ‘How To’ sessions to provide community pharmacists with all the knowledge they need to introduce services such as smoking cessation, weight management. The forum also covers key therapeutic areas including anti-coagulation, cardiology, respiratory disease, diabetes and mental health. With a focus on delivering best practice, other new sessions for this year include the Healthy Living Pharmacies project, where delegates will learn how this successful model works to help patients improve their health. Another session will focus on a respiratory programme in the Isle of Wight that has reduced hospital admissions. We have a number of sessions devoted to medicines optimisation. The Association of Pharmacy Technicians is hosting its conference at the Pharmacy Show for the very first time, and we’ve introduced a Counter Assistants Forum to help them learn about products in the market and how to become more effective in pharmacy.

The exhibition floor has been expanded to our biggest ever, with more than 350 suppliers from the trade offering great deals – for those of you who came last year, there are more than 100 new exhibitors this year.

COMMUNITY PHARMACY AT THE CROSSROADS Continued from page 1

Vanda Vokes, Conference & Speaker Manager v.vokes@closerstillmedia.com Debbie Wilson, Credit Controller d.wilson@closerstillmedia.com Rebecca Royal, Event Administrator r.royal@closerstillmedia.com

CloserStill Media Healthcare Ltd Michael Westcott, Managing Director m.westcott@closerstillmedia.com Andy Center, Chief Executive a.center@closerstillmedia.com Phil Nelson, Commercial Director p.nelson@closerstillmedia.com Jonathan Wood, Director of Finance j.wood@closerstillmedia.com Phil Soar, Chairman

company’s view of how we can all work together to build better pharmacy businesses. We have two major debates in our Keynote Programme: the first on Sunday involving all the leaders of all major pharmacy organisations in an interactive ‘Question Time’ style debate of the key issues including the sustainable funding model, professionalism, pharmacy’s role in enhanced service commissioning, market entry and professional indemnity. The second debate on Monday will tackle medicines shortages (see Numark’s John D’Arcy article on page 1) and its impact on our profession. This is your chance to make your views known on this on-going issue and to quiz our panel drawn from all sides of the debate and which has been subject to a major parliamentary inquiry. The Show this year has TWO clinical streams allowing you to update your knowledge of key therapeutic areas to help you with the NMS and targeted MURs. The clinical seminars are CPD accredited by the RPS. And the Pharmacy Business Accelerator stream is brimming with practical ideas for you to

take back to your pharmacy to have an immediate impact on your P&L. There’s plenty of free educational content for you team members to enjoy, including our first ever Counter Assistants’ Forum. The show also plays host to the annual conference of Association of Pharmacy Technicians (APTUK). And the 2012 show sees the largest ever exhibition floor with more than 350 leading UK and international suppliers and trade exhibitors – including over 100 new exhibitors. There is plenty to see, plenty to learn and plenty to discuss. And there has never been a more important time for pharmacists to gather and take stock and plan for the future. See you on September 30th.

www.thepharmacyshow.co.uk

INVEST IN STAFF – EMPOWER & EDUCATE In an increasingly challenging and competitive market, it’s the quality of pharmacy staff that will give businesses the competitive edge and secure long term success, says Kirit Patel, founder and CEO of the Day Lewis group. have to focus on and invest in staff,” he says. As community pharmacy moves increasingly into service delivery, pharmacists will have to ensure that both they and their staff acquire a new set of skills, learning how to engage with patients, making them feel comfortable and at ease. And that’s true for all pharmacies, regardless of size, says Kirit. “If you want to build a chain you need to do a lot of training and empowerment, but even if you’re a single pharmacy employing five people, you still need to ensure that your staff develop the soft skills so they can deliver the very best service.” Pharmacists are operating in an environment besieged by cuts and lower margins, and Kirit believes this will only continue, so those wishing to succeed in this new landscape must concentrate their efforts on the new income stream of service delivery. Equipping staff with the skills to be able to interact with and advise clients is therefore crucial.

He should know. As the founder and CEO of Day Lewis, the largest independently owned pharmacy chain in Europe, Kirit has grown the group from a single site in 1975 to an estate of 195, employing some 1,500 staff. The secret of the group’s success, he says, is quite simply the quality of its people.

And this new level of thinking also extends to the way pharmacies are presented, says Kirit, who would like to see pharmacists come out from behind their counters to interact more freely with patients. “At the moment the patient is too removed from the pharmacist, who typically stands behind a high shelf behind the counter – that’s two barriers between them and the patient. Pharmacies need to be more open plan like the high street banks have become. Creating an accessible and welcoming environment where the pharmacist is more visible will encourage greater patient interaction,” he says.

“There’s more competition out there than ever before thanks to the internet and the supermarkets, so you can’t expect customers to stay loyal. You have to go that extra mile. You

“This is a great industry and despite the squeezed margins, I believe pharmacy has a very promising future. We have an aging population, and more people are taking responsibility

“Community pharmacy is changing. The old days were about dispensing prescriptions, but the future is all about service, and only those pharmacies with skilled and empowered staff will succeed,” says Kirit Patel.

for their health. Pharmacists are ideally placed to meet the needs and demands of these customers. We are also the government’s best hope of relieving the strain in the NHS and saving money in secondary care - we have a great future ahead. “Events like the Pharmacy Show are so beneficial for our industry – it’s a great one-stop shop where everyone in pharmacy from owners to suppliers can come together to network and learn about the changes taking place in our sector as well as the opportunities that are available. And most importantly, the show allows pharmacy staff to learn from the experts, gain CPD points and to be empowered. It’s all in one place and so easy to do.”

KIRIT PATEL WILL BE SPEAKING IN THE KEYNOTE CONFERENCE ON 30TH SEPTEMBER AT 14:00

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How good is your knowledge of herbal remedies? CASE STUDY

THE ENLARGED PROSTATE George is in his early 50s. He comes to you and tells you that his doctor has diagnosed mild prostate enlargement. He has heard that the herb Saw palmetto can help and that there are licensed products available. He would like to know how to use the herb and what he should look out for.

Award Winning Pharmacy Herbal Handbooks

This series of structured training handbooks covers different common health conditions and the herbs that can be used to treat the symptoms. They have been specially developed to support the pharmacy team in helping customers to make an informed choice. Certificates are available following completion of each herbal handbook, which can also form part of your mandatory CPD entries.

TRAINING HELPLINE

0845 608 5858 training@bioforce.co.uk

? What advice can you give George? You can find the answer in the A.Vogel Pharmacy Herbal Handbook No. 2 (or take a peak below). Answer: Licensed Saw palmetto products are available at a daily dose of 320mg of Saw palmetto oil—the dose shown to be effective in clinical trials. It is suitable for men who have had the diagnosis of BPH confirmed by their doctors, who are not on any other medicines for their condition. If at any time, George notices blood in his urine or complains of fever, he should see his doctor.

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SPECIAL EVENTS WIN A AT THE PHARMACY SHOW 2012 LUXURY WEEKEND AWAY IN PARIS THE ASSOCIATION OF PHARMACY TECHNICIANS UK (APTUK) DIAMOND JUBILEE CONFERENCE 2012

The Association of Pharmacy Technicians UK is the only leadership body representing Pharmacy Technicians working in the UK.

All you have to do is collect a postcard on arrival, visit each of the named exhibitors during your time at the Pharmacy Show and find out how their products and services can help your pharmacy. Answer each exhibitor’s simple question correctly and ensure you get your card stamped before dropping it off near the exit as you leave the show to be in with a chance of winning this amazing weekend for two in Paris (terms and conditions apply).

The Association’s Annual Conference is an excellent opportunity for UK pharmacy technicians to update themselves on the latest in industry research, developments, issues, regulations, products and services. The programme will incorporate a mix of high profile keynote speakers and plenary sessions, skills-based parallel sessions, exhibition, poster presentations and a packed evening social programme, offering essential updates, networking opportunities and most importantly, lots of fun.

AIMP SUPERINTENDENT FORUM

AIMp is a membership organisation representing the interests of community pharmacy companies with between 5 and 300 branches. This year, following its success last year, the AIMp Superintendent Forum is being held at The Pharmacy Show again on Monday 1st October 2012. Attended by 30-40 AIMp Superintendents including external speakers, this is an excellent opportunity for them to exchange ideas and information and a chance to learn from each other. This year’s Forum is kindly sponsored by The Specials Laboratory, and CN Creative.

BPSA PRE-REG CONFERENCE – AIMING HIGH. SPONSORED BY THE PHARMACISTS’ DEFENCE ASSOCIATION

The conference will be held at The Pharmacy Show on Saturday 29th & 30th September. The AGM of the Institute of Pharmacy Management will take place on September 30th at 3.00pm in the Conference Suite located on the right hand side of the entrance to Hall 7, next to the organiser’s offices. All Pharmacists are invited to come as observers if they are not already members. To become a member then come and see us on Stand H65, speak to a Council member and get 15 months subscription for the price of 12 months.

BPSA has had a long association with the Pharmacists’ Defence Association (PDA), its sponsors, and, once again the two organisations have teamed up to produce a high quality event, which will be of immense value to preregistration graduates going through their training year. During the pre-registration year, graduates are often given the tools and resources to enable them to acquire knowledge, but often this is not combined with developing the skills on how to do it effectively. The first (of two) events, will take place on Sunday 30th September 2012 and promises to be an exciting interactive programme. The conference will take place on Sunday 30th September.

FOR MORE INFORMATION, PLEASE VISIT WWW.THEPHARMACYSHOW.CO.UK/SPECIAL-EVENTS

Katy Moses What does the pharmacy shopper want? Katy has been with him! for 4 years and is responsible for the introduction of new clients to all him! programmes, research and consultancy. Katy spends most of her time whizzing around the UK, spreading the him! word and telling new suppliers, retailers, wholesalers and pub co’s about Customer Tracking Programmes and advising businesses how to utilise research to increase sales.

most importantly ‘whys’ behind customers’ buying behaviour and motivations within the pharmacy channel. What can delegates expect to learn from attending this session? Attendees will learn about what shoppers actually want- and also how the Pharmacy industry can improve and be able to make changes within their business that are based on shopper FACT, not gut feeling.

Prior to joining him!, Katy ran a Recruitment Agency in Surrey for nearly 5 years, and previously to that worked for The Daily Express.

“Pharmacists are increasingly being required by government to optimise patient use of medicines whether through medicine use reviews and the New Medicine Service in England, the Chronic Medicine Service in Scotland or the Discharge Medicine Service in Wales. This is never going to happen where the little time pharmacists have to spare in delivering these services is taken up in trying to get hold of those medicines.”

In her spare time Katy reverts to her musical family background and attends live concerts and festivals as often as work allows!

WHAT IS YOUR SESSION ABOUT? What does the Pharmacy Shopper want?

The Pharmacy Tracking Programme allows retailers and suppliers to better understand some of the ‘who’, ‘what’ and

But, the fact remains that patients must be put first. Few would argue with the APPG’s recommendations, and the industry now needs to take time to take stock of these, particularly as pan industry guidance toward a solution does not appear to be working, he says: “Guidance makes clear that there is a shared responsibility on all in the supply chain to bear in mind their obligations in respect of the supply of medicines and to be aware of the consequences of exporting medicines. If things are getting worse, the conclusion one draws is that behaviour has not changed, or if it has, not to the extent that makes any difference.“ Supply shortages will always exist, but the current position is seriously undermining the resilience of the supply chain and leading to disruption of patient care, and therefore must be resolved as a matter of urgency, says D’Arcy. “There’s no magic solution to the problem. Yes, guidance on the supply of products needs to be better understood and enforced generally, but the area that creates the biggest headache for pharmacists is the use of quotas. We need to understand the rationale behind them and the system itself needs to more transparent so the supply chain as a whole can see and understand the basis of it.”

Katy works across all of him!’s successful market research programmes, which include OnTrack (Pubs and Bars), Tenant Track, Cash and Carry, Convenience, Small Supermarkets, Pharmacy, Discounter and CTN’s. Bespoke research projects also fall under her remit.

Katy will be sharing some results from the 2011/12 Pharmacy Shopper Tracking Programme which aims to help pharmacists and their suppliers to increase sales by better understanding shopper’s needs.

Continued from page 1 countries’ products in the UK, we’re just not so happy when it comes to exporting goods.”

KATY MOSES WILL BE SPEAKING IN THE PHARMACY BUSINESS ACCELERATOR THEATRE ON 1ST OCTOBER AT 12PM

JOHN D’ARCY WILL BE A PANELLIST ON THE MEDICINES SHORTAGES DISCUSSION IN THE KEYNOTE CONFERENCE ON 1ST OCTOBER AT 14:00

www.thepharmacyshow.co.uk

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With over 55 hours of conference education to choose from there is plenty of opportunity to top up your CPD record file. This year The Pharmacy Show will distribute Record Aid templates for you to complete at the end of each session attended. This allows you to write your learning outcomes as they are fresh in your mind and in doing so enhances your learning process. You can then access an electronic form after the show if you wish to upload this directly with the GPhC.

CPD

We will load all the conference session aims and objectives on the website so you can choose the sessions you wish to attend based on your learning requirements and core competencies. We are also working with the Royal Pharmaceutical Society (RPS) to accredit many of the sessions and a RPS specific record aid template will be available for these too.

All conference presentations (subject to presenter permissions) will be made available to attendees FREE OF OVER CHARGE. We will email all delegates details of where these HOUR can be accessed after S O F CPD the show.

Presentations will be made available for non attendees at a charge tbc.

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We will be hosting a FREE drinks reception for all visitors and would like to invite you to stay for this valuable networking opportunity to meet colleagues, friends and key industry thought-leaders? after the show closes on Sunday.

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• 48 Hour Delivery (Stocked Lines) • FREE! Delivery (orders over £100 net) to Pharmacy or Direct Home Delivery Option • FREE! A5 Consumer Catalogues & Point of Sale • High Awareness & Endorsement amongst Healthcare Professionals • Retail Packaging & Regular Promotional Offers • TCES National Catalogue Product Range • Award Winning Customer Service & Product Development

See us at The Pharmacy Show, Stand G40, NEC Birmingham 30th September - 1st October

• Helpful Product Advisory Information Service (managed by in-house Occupational Therapist)

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Tel: 0845 120 4522 Email: info@nrs-uk.co.uk NRS Healthcare, Clinitron House, Excelsior Road, Ashby de la Zouch, Leics. LE65 1JG.

Ambe Medical is pleased to announce its collaboration with Cederberg in launching Elastolabo® in the UK.

VISIT US ON STAND C42

www.thepharmacyshow.co.uk

THE KEYNOTE CONFERENCE Key industry associations, regulators as well as leading figures from both independent and multiple organisations will share their strategies for the future, while key policy makers will tell you what lies ahead for community pharmacy. This year, the Keynote Conference has been programmed in such a way that sessions across the other five conference streams do not take place at the same time. This enables you to get the most out of The Keynote Conference, ensuring that you are kept abreast with the latest industry news, without it interrupting your CPD.

Sunday 30th September 2012

Monday 1st October 2012

11.00 - 11.45 Leaders hardtalk: the biggest business, regulatory and professional issues facing pharmacy today debated Panellists: Helen Gordon, Chief Executive RPS; Mike Holden, Chief Executive, National Pharmacy Association; Mark Koziol, Chairman, Pharmacy Defence Association; Fin McCaul, Chairman, Independent Pharmacy Federation; Duncan Rudkin, Chief Executive and Registrar, GPhC; Sue Sharpe, Chief Executive, Pharmaceutical Services Negotiating Committee. Moderator: Michael Westcott, Managing Director, CloserStill Media Healthcare

11.00 - 11.45 A vision of the future for community pharmacy – a perspective from Boots Peter Bainbridge, Director of Pharmacy, Boots

14.00 - 14.45 Employee trust - the key to any successful business Kirit Patel, Founder & Chief Executive, Day Lewis Plc

15:00 – 15.45 Special session: Market entry and NHS (Pharmaceutical Services) Regulations 2012 Charlotte Goodson, Adviser, Primary Care Commissioning (PCC)

14.00 - 14.45 Panel discussion: Medicines Shortage – the way forward debated Panellists: John D’Arcy, Managing Director, Numark; Samantha Ogden, Membership Services Director, ABPI; Mike Holden, Chief Executive, National Pharmacy Association; Katy Peters, Department of Health; Peter Cattee, Chairman, Association of Independent Multiples. Other panellists invited – see website for updates.

Fin McCaul

Kirit Patel

Peter Bainbridge

Mike Holden

Sue Sharpe

Duncan Rudkin

16:00 – 16.45 Special session: Modernising the regulation of registered pharmacies: next steps Duncan Rudkin, Chief Executive and Registrar, General Pharmaceutical Council

Association of Pharmacy Technicians UK (APTUK) announce Diamond Deals for 2012 Jubilee Conference! APTUK’s annual conference for 2012 will take place at the NEC, Birmingham, on Saturday 29th and Sunday 30th September. To celebrate 60 years of supporting Pharmacy Technicians, APTUK would like to offer members a generous discount for this year’s event. The full conference fee includes: access to all APTUK conference presentations, refreshments, overnight accommodation at the Hilton Metropole on Saturday, an invite to the prestigious APTUK/AAH Awards ceremony and Gala Dinner, as well as access to the Pharmacy show.

APTUK Members - £295 Non Member - £360 For the annual membership fee of £35 you could have all the benefits of being a member of the only Professional Leadership body for Pharmacy Technicians in the UK, and would also be entitled to this discount. Why wouldn’t you join us and take advantage of this offer?

To become a member of APTUK or for further information about conference see our website: www.aptuk.org or email me: marketing@aptuk.org Julie Postle Marketing Officer, APTUK

www.thepharmacyshow.co.uk

CLINICAL & SERVICES FORUM 1 Sponsored by:

Given the recent introduction of the New Medicine Service (NMS), the combination of the Clinical & Services Forum should equip the community pharmacist with the relevant clinical knowledge to make the most of the opportunity that the NMS provides.

Sunday 30th September 2012

Monday 1st October 2012 10.00 - 10.45 New oral Anti-Coagulants, where are we now? Katherine Stirling, Consultant Pharmacist, Anti Coagulation & Thrombosis, Leeds Teaching Hospital, NHS Trust CC

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“The new clinical forum is a great addition to the show. It’s the main reason I’m here”.

David Preece, Clinical Pharmacist, United Lincolnshire NHS Trust

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Private Patient Group Directions Supply selected POMs without a doctor’s prescription

PharmacyPGD Patient Group Directions for Pharmacists Pharmacy PGD allows Pharmacists to supply prescription medications without prescriptions using private Patient Group Directions. Register for free at www.pharmacypgd.co.uk to access the online training materials.

Visit us at stand C30 AVAILABLE PGDS • Erectile Dysfunction (Viagra, Cialis & Levitra) • Anti-Malarial PGD (Malarone & Doxycycline) • Cystitis Treatment (Trimethoprim) use PGDs from

• Hair Loss (Propecia)

£45

• Weight Loss (Orlistat) • Stop Smoking (Champix)

PER YEAR!

✔ No prescriptions are required

• Travellers' Diarrhoea (Xifaxanta)

✔ Pharmacies set service fees to customers

• Oral Contraceptive Pills (all brands)

✔ Private PGDs, no PCT/Trust approval needed

• Female Facial Hair Reduction (Vaniqa)

✔ Easy-to-use online training & certification

• Salbutamol Inhalers (all brands of inhaler)

✔ Low cost: £45 – £65/year

• Emergency Contraception (Levonelle 1500)

✔ Counts towards CPD

• Meningitis ACWY Vaccine (requires practical training)

✔ Train free at www.pharmacypgd.co.uk

• Flu and Hep B Vaccines (all brands, requires practical)

Find out how PGDs can grow your business Visit www.pharmacypgd.co.uk and start training free

GET 1 FREE PGD worth £65

Visit us at Stand C30 to get your code

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16.00 - 16.45 Getting the most out of MUR & NMS for your diabetes patients Natasha Jacques, Principal Pharmacist, Diabetes, Heart of England NHS Foundation Trust ROYAL P H

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Katherine Stirling

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15.00 - 15.45 May we whisper in your ear - how close is too close? Patient confidentiality and the rights and responsibilities of pharmacists and patients in consultation areas Glyn Walduck, Head of Claims, NPA Insurance and Leyla Hannbeck, Head of Pharmacy, NPA

15.00 - 15.45 Support tools to manage an imminent product transfer Andy Cooke, Head of Medicines management and prescribing, NHS Bedfordshire Sponsored by Tillotts Pharma UK Ltd. CC

David Tait

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13.00 - 13.45 Monitoring the art of mental health prescribing - we’re different, so is it possible? David Tait, Chief Pharmacist, Coventry and Warwickshire Partnership Trust

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13.00 - 13.45 Optimising the use of medicines in older people: reducing antipsychotics in dementia – Part 2: Focusing on skills Nina L Barnett & Jonathan Mason CC

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12.00 - 12.45 Community pharmacy interventions to improve outcomes for patients with respiratory disease Kevin Noble, Health Pharmacist, Isle of White Sponsored by Sandoz

12.00 - 12.45 Optimising the use of medicines in older people: reducing antipsychotics in dementia – Part 1: Focusing on knowledge and information Nina L Barnett, Consultant Pharmacist, Care of Older People, Northwick Park Hospital, East and South East England Specialist Pharmacy Services; and Jonathan Mason, Clinical Adviser (Medicines) and Pharmacy Lead for the Dementia Calls to Action, NHS North East London and The City and NHS Institute for Innovation and Improvement CC

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10.00 - 10.45 Training session: Respiratory MURs & NMS Anjella Coote, Hampshire & IOW Local Pharmaceutical Committee, Deputy Chair & Lead Portsmouth Local Pharmacy Group and Boots’ pharmacist.

= RPS CPD Accredited

www.thepharmacyshow.co.uk

CLINICAL & SERVICES FORUM 2 Sponsored by:

Due to popular demand, the Clinical 2 & Services Forum has been created to cover the same ground as Clinical 1 & Services Forum, but will allow us to cover more of it!

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Duncan McRobbie

Deborah Evans

Charles Alessi

Heidi Wright

Jonathan Mason

Mark Stone

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13.00 - 13.45 Medicines Optimisation – helping your patients get the best from their medicines Heidi Wright, Practice Policy Lead England, Royal Pharmaceutical Society

RE DITE D 20

EU MAC TICA L AR

CIETY SO

Carl Rose, Director, T+R Healthcare

EU MAC TICA L AR

CIETY SO

“I visit the Pharmacy Show every year. It’s a good opportunity to catch up with people and to make new contacts. I get lots of information here that I can put to use when I get back to the pharmacy. There’s nothing else quite like it”.

15.00 - 15.45 Local Professional Networks – making the most of them Jonathan Mason, Clinical Adviser (Medicines) and Pharmacy Lead for the Dementia Calls to Action, NHS North East London and The City and NHS Institute for Innovation and Improvement

ROYAL P H

RE DITE D 20

CIETY SO

ROYAL P H

15.00 - 15.45 Medicines optimisation: Fad or future – an honest assessment Jonathan Mason, Clinical Adviser (Medicines) and Pharmacy Lead for the Dementia Calls to Action, NHS North East London and The City and NHS Institute for Innovation and Improvement

RE DITE D 20

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13.00 - 13.45 Training session: A blueprint for successful diabetes targeted MURs Mark Stone, LPC Project Pharmacist, Devon LPC

EU MAC TICA L AR

ROYAL P H

RE DITE D 20

12.00 - 12.45 Anti-coagulants - What you and your patients should know about the new anti-coagulants? Sotiris Antoniou, Consultant Pharmacist Cardiovascular Medicine, Barts and the London NHS Trust, North East London Cardiovascular & Stroke Network A

CIETY SO

EU MAC TICA L AR

12.00 - 12.45 Cardiology – so what’s new? Duncan McRobbie, Associate Chief Pharmacist and Lead Cardiovascular Pharmacist, Guy's and St Thomas' NHS Foundation Trust

10.00 - 10.45 Adherence – it’s about a lot more than just medicines Dr. Charles Alessi, Chairman, National Association of Primary Care (NAPC) CIETY SO

10.00 - 10.45 Healthy Living Pharmacy: a good news story for community pharmacy? Deborah Evans, Director of Pharmacy National Pharmacy Association and National Healthy Living Pharmacy Pathfinder Lead

Monday 1st October 2012

ROYAL P H

Sunday 30th September 2012

RE DITE D 20

= RPS CPD Accredited

NEW W

IMPROV IMPROVED

Our new models now come complete with: • Advanced precision controllerr • Fitted lock • Antimicrobial handle • Energy efficient R600a refrigerant rant *

NEW

Large Pharmacy Refrigeration Range *

• Conforms to MHRA Guidelines s • New precision controller roller eezer range • Refrigeration and freezer • Available in 600 and 1200 litre sizes • Glass and solid doors available • FREE temperature monitoring software * UK Only

Visit us at the

Pharmacy Show For information, please visit our website:

WWW.LEC-MEDICAL.CO.UK Or call: 0844 815 3742

Stand no A58

www.thepharmacyshow.co.uk

THE OTC ACADEMY / HOW TO SESSIONS / COUNTER ASSISTANT FORUM Sponsored by: patientgroupdirection.com

Training modules for Counter Assistants and Pharmacists looking to improve their knowledge in different therapy areas and to help them offer patients better advice on OTC medicines and retail products.

RA UNTE SSISTA N CO

EU MAC TICA L AR

CIETY SO

ROYAL P H

RE DITE D 20

50 Shades of Training: Counter Assistant Forum This unique forum will equip pharmacy assistants with the skills they need to engage with customers in challenging situations: • Improve knowledge on OTC medicines • Explore different customer scenarios and discuss different actions • Understand the elements of excellent customer care • Rehearse different customer interactions Trevor Gore, Global Healthcare Training Manager, Reckitt Benckiser (UK) Ltd and Lesley Johnson, CIG Director of Education, Communications International Group 1

RA UNTE SSISTA N CO CIETY SO

COUNTER ASSISTANT FORUM

RE DITE D 20

= RPS CPD Accredited

ERVICES, HEA ES LT UC

10.00 - 10.45 Championing health for your community pharmacy; becoming a health leader Deborah Evans, Director of Pharmacy National Pharmacy Association and National Healthy Living Pharmacy Pathfinder Lead 11.00 - 11.45 Patient Group Directions and Travel Clinic Opportunities in the Community Pharmacy Sector Mike Bereza, Managing Director, PatientGroupDirection.com / Pharmacy CPA Ltd 12.00 - 12.45 Licensed herbal medicines: What are they doing on your shelves? Dr Jen Tan, Medical Director and Jim Primrose, A. Vogel Herbal Remedies/Bioforce (UK) Ltd 13.00 - 13.45 Pharmacy, wholesaling and good distribution practice (GDP) Philip Neale, Medicines Healthcare Products Regulatory Agency (MHRA) EU MAC TICA L AR

CIETY SO

EU MAC TICA L AR

RECKITT BENCKISER

INTRODUCE SERVICES, HEALTH LIVING PHARMACY, NATURAL PRODUCTS & MORE

Monday 1st October 2012

14.00-15.15 15.30-16.45

UM • HOSTIN OR G TF

13.00 - 13.45 Scholl – Foot health Lynette Roberts, Sales Development Executive Manager, Reckitt Benckiser (UK) Ltd

SESSIONS

HOW-TO SESSIONS

12.00 - 12.45 Groundbreaking research on Echinacea: Get behind the science on colds and flu this winter Dr Jen Tan, Medical Director, A. Vogel Herbal Remedies / Bioforce (UK) Ltd

HOW-TO

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11.00 - 11.45 Delivering complete emollient therapy for Eczema sufferers Sarah Nesbitt, Pharmacy Training Consultant, on behalf of GSK Consumer Healthcare

ING PHARMAC LIV Y,

ORE • INTRO D &M

10.00 - 10.45 Intraoral halitosis – A social handicap that can be solved Prof Stefan Renvert on behalf of Meda Pharmaceuticals

AL PRODU TUR CT S NA

Sunday 30th September 2012 - OTC Academy

RE DITE D 20

14.00 - 14.45 Meeting the increasing demand for natural products and how to integrate them into your business Ewa Macur, Senior Pharmacist, on behalf of Natural Pharmacy Business magazine 15.00 - 15.45 Community pharmacy in the spotlight: Promoting and marketing your pharmacy services Carol Kennedy Filer, Director of Membership, Stephen Fishwick, Head of External Relations, and Anne Smith, Head of Sales, NPA

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BECOME A

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THE EXHIBITORS

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INNOVATIONS

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PG 3

ENTRANCE

CALL GARRY OR ESTHER TO DISCUSS STAND OPTIONS 0207 348 4903 / 02476 719 684

4little1 Baby nose-clear H43 A & D Medical H12 A.Vogel F40 A1 Pharmaceuticals F64 ABC Nutritionals F31 About Eyes i11a Activa Healthcare G58 Acumag i1 Advansys Technologies D40 AHA Medical Services G67 AKB Pharmacy Sales B89 Allersafe C38 Alliance Healthcare D30 Ambe Medical Group C42 Amirose London Ltd C73 Anar Naturals i74b Ansons LLP Solicitors F56 Aphelion Supplies Limited H61 APTUK H52 Army Medical Services TA H40 ARX H70 ASDA H23 Asphalia H37 Asteres E56 Atlanticus H73 Au’some UK Ltd G37 Avicenna C50 Babystart Ltd C58 BAPTT Shopfitters Ltd D59 Barnes Design Shopfitters G24 BCM Specials Ltd D10 Beamfeature Ltd G86 Beauty Impex G11 BergaMet UK i77d BetterYou Ltd G85 Boots UK D41 Bradford College C42b Braemar Finance G34 Breastlight H84 Brentech Data Systems Ltd G84 Brushbaby i12a Buttercups Training F90 C R M Trading H62 C&P Medical Trading H33 Caflon Ltd G60 Calm Natural Ltd i11 Cambrian Alliance G81 CamRX B10 CDL Logistics i55 CDN Joinery G76b Charles Russell LLP E50 Chiesi G16 Christie + Co E36 Church & Dwight i73b City & Nationwide Locums Ltd i37 City Sprint Healthcare C77 Clement Clarke International D52 Clinova B9 Confidante B43 CPPE i61 Craig + Hayward G54 CRE Ltd E46 Cress Ltd i73c Cross Healthcare G6 CSY Retail Systems C80 Cyan Trading F32 Danone UK Ltd F66 Day Lewis i80 Ddrops @ Nutricentre G83 DE Group F79 Debenhams Ottaway Solicitors G63 Dee Set Logistics Ltd C75 Dentanurse Uk Ltd i13a Denward C69 Dometic UK Ltd H60 Doshi & Co G72a Dr Bee Ltd G87 Dr Schär Institute i30 Drive Medical H20 DRX Systems i40 Dudley Hunt G39a Durbin PLC D84 DX H56 Eahucon C51 East Midland Pharma i7 Eaststone Specials F74 Easylight i16 Ecig380 i28 Enoch Evans LLP D43 Erskine Dental i79 Ethigen A68 E-Till Epos G12 Farmaempleo i5 Fertility Focus Ltd i31b Financial Visibility Limited i76 Firstan Healthcare G74 Flame Health E11 Fleming Medical C34 Flexyfoot Ltd i17 Forest Laboratories C76 Fortuna Healthcare C88 Foxhair Ltd H47 Freshcig i45 Frio Uk Ltd G39 Galderma H31 Gap Research G76 Germstar UK D12 Global Factories E28 Gollmann Kommissioniersysteme GmbH C71 Goodnight Anti Snoring Ring i18 GP Supplies G75 GPHC E10 Grosvenor Consumer Products G91 GSK Cafe Gumsaver i77c Hansen Shopfitters C43 Hazlewoods LLP G30 HD Medi Limited B80 Health & Social eCare Solutions i12 Healthaid Ltd G10 Healthcare at Home C61 Healthpoint Tech Ltd H46

Healthy Europe SRL D56 Helix Health A28 Hevea i44 Hicom Ltd H63 Highlight Imports Limited G18 Honeyrose Products B61 Hope’s Relief I23 Hutchings Consultants Ltd B36 IceSpy & Hanwell Wireless Monitoring H10 IDIS Ltd E60 IGENNUS Healthcare Nutrition B53 Ikon Sales Ltd i14 Institute of Pharmacy Management H65 Insulin Dependent Diabetes Trust H30 Intellicig D66 Intrapharm Laboratories G64 IPS Specials E80 Island Abbey Foods Ltd. F73 Ista Technologies Ltd E34 J.A.K Marketing C70 J.S Medical G59 J+K Henderson H27 Jaytec Glass Ltd G90 K - Med i13 Keito B63 Ken Lamacraft Marketing Limited G74a Kent Pharmaceuticals E26 Kinetic Enterprises Ltd D24 KLS Netherlands B79 Koolpak Ltd G62 KoRa Healthcare (Baby D and Relactagel) H58 Kosei Pharma (UK) Ltd A38 Labcold Ltd F42 Lamberts Healthcare Ltd G44 LEC Medical A58 Lexon B82 Lipotrim i29 Living Investments UK D28 Lloyds TSB Commericial C63 Lloydspharmacy F60 LogixX Pharma H42 M & A Pharmachem Ltd F76 M Cubed Chartered Accountants F62 Mack’s Ear Plugs E84 Mandeville Medicines H24 Mane ‘n Tail G15 Manicare A80 Martindale Pharma E44 MASTA LTD G74b Mawdsleys G71 Mawdsleys Pre-Wholesale G71 MCS Wholesale D6 Mead Johnson Nutrition B64 Meda Pharmaceuticals i70c Medequip G88 MEDI UK LTD i60 Mediband G9 Medica Packaging Limited i64 MediEstates C85 Medilogic E22 Medishelve D80 Medpac i70 Mesmereyez F59 MethaMeasure E52 Mewscraft Ltd G79 MHRA H29 Millmount Healthcare F33 Miradent/ Hager & Werken D86 Mirage Cigarettes Ltd i34 Mistura Informatics i73 Mobility2You i73d Modi Plus C40 MOMBY BABY SUPPORT H64 Morrisons G50 Mosaic Pharma G35 MTS Medication Technologies B67 Mulkeen Healthcare Int Ltd i50 Mundays LLP E40 My Shape i25 MYO Products UK B65 Mypro H41 Myrios F52 Napp Pharmaceuticals Limited i10 Natural Pharmacy Business i24 Natural Pharmacy Magazine i62 Naturally Cool Kids i77a Natures Aid i48 Natures Dream F46 Nature’s Plus i42 Neilmed F84 Nekem F75 Nelsons H34 NHS Connecting for Health A70 Nicocigs Ltd i4 Nightline Delivers G61a Nobu Trading Ltd G43 Norseman Trolleys C49 Nottingham Rehab Supplies G40 NOVA F80 NPA B20 N-SIGN LTD i46 nSpire G94 NUCIG Ltd G46 Numark D20 NutriVital Health I21 OCS Group UK Ltd C36 OK Smokey i15 O’Keeffe’s Company i54 Omron Healthcare UK Ltd B54 Optislim UK Ltd G67 Opus Pharmacy Services i75b Ortho Europe Ltd H22 Our Internet Pharmacy/ Pharmacy PGD C30 Parkinsons UK G72 Pasante G45 PatientGroupDirection.com i20 Patterson Medical Ltd F38 Payback Loyalty Systems D26 pdtsolicitors G32

Personal Diagnostics C28 Perspi-Guard Antiperspirants H36 Peter Fleming Hi-tech Solutions Ltd G14 Pfizer D70 PG Mutual A10 PHA UK Ltd H45 Pharma Nord (UK) Ltd E30 Pharma777 EMEA bvba B68 Pharmacist Support F48 Pharmacy Equipment Direct G67a Pharmacy Medical i26 Pharmacy Partners H6 Pharma-Mobility G75a Pharmarama i49 Pharmashelve Ltd G77 Pharmaslave - Automatic temperature Logging H44 Pharmasys C20 PharMed Ltd i58 Pharmfinders Ltd G13 PHS Group B60 Physicool Ltd i27 PitROK C72 Pivotell H59 Planet Health D61 Positive Solutions G71 POWERbreathe G8 Powermed H26 Premier Health G57 Profoot (UK) Ltd C32 Prospect Health B84 Protomed Ltd F70 Quantum Pharmaceuticals Ltd B30 RA Accountants LLP B88 Rapeed Design Shopfitters H76 RBS UK F54 Readyspex H35 Real Trading/ E-Lites B62 Reckitt Benckiser (UK) Ltd F20 Red Kiwi H71 redmed gmbh H54 Regal Healthcare B52 RIS Products C65 RoboPharma B50 Robotik Technology B40 Rophi Cushions Ltd F35 Royal Pharmaceutical Society G82 Safestore A48 Sainsburys D82 Salus UK Ltd I36 Santander D54 Scanlite H80 Schur Star Systems B42 Scientia Skills C33 Shoreline F6 Silver Fern Productions LTD C62 Sinclair IS Pharma Ltd G28 Skintoskin G23 SleepRight (Europe) Limited B46 Smartlight Europe G22 Sonar Informatics Limited i71 Special Products Ltd G73 Spilly Spoon Ltd H83 Spirit Healthcare H25 Studio 19 Wholesale i78b Sucup B66 Suma Wholefoods H66 Sunflower Medical Ltd B60a Sunproof Ltd i74 Surelines Ltd C24 Surgichem Ltd E66 Symprove i83 Syrinx Za International Ltd i32 Tanita Europe B.V. F72 Target Balms i75 Teal Patents Ltd G33 Tesco Stores Limited i72b TestoLimited H57 Tetenal Ltd G52 The Alphamusic of John Levine C41 The Collagen Company Ireland B88b The Co-operative Pharmacy B34 The Health Store - Wholesale UK i73a The Independent Pharmacy Federation E88 The Pharmacy Consultancy G56 The Pressure i84 The Specials Laboratory Ltd C54 The Urology Company B69 Thermoskin H21 Think Beauty Ltd i77b Tillotts Pharma G61 TNT Express Services D42 Trinity Sales and Marketing i31 TT Solutions and Interiors Ltd G38 Tulipa Hair & Beauty Supplies i74a UK Health Radio G92 Vapelux Ltd F34 Verovian i31a Vertica i72 Viridian Pharma Limited G66 Vital Innovations D88 Vital Life International G72b Vitry B44 Vocalzone Throat Pastilles i56 Water Baby G42 Water-jel Europe LLP i52 Wealth4Life F10 Weight Medics C74b White Horse Scientific Ltd D60 Willach Pharmacy B71 Winland Electronics, inc B83 WLN Trading i70b XLN Business Services H67 Yakira Eyewear G41 Yorkline G36

www.thepharmacyshow.co.uk

THE SKILLS & DEVELOPMENT FORUM Sponsored by:

Located in the Keynote Theatre, this series of seminars gives access to pharmacy owners, managers and other members of the team to some of the best skills training available in the market.

Sunday 30th September 2012

Monday 1st October 2012 10.00 - 10.45 Communication skills through category management Steve Voyse, Pharmacy Development Manager, Numark Ltd

12.00 - 12.45 The right questions the right way Effective soft skills for MURs and NMS C+D Training

12.00 - 12.45 HR case studies – How to get it right before it goes wrong Deborah Evans, Director of Pharmacy, NPA and Jane Hallas, Employment Law Principal, Ellis Whittam

13.00 - 13.45 Building and motivating winning teams Richard Hunter, Business Psychologist, Criterion Partnership Ltd

EU MAC TICA L AR CIETY SO

RE DITE D 20

ROYAL P H

CIETY SO

ROYAL P H

EU MAC TICA L AR

RE DITE D 20

= RPS CPD Accredited

Neil Scobie

Yvonne Tuckley

Sabina Khanom

Jane Hallas

EU MAC TICA L AR

CIETY SO

16.00 - 16.45 Objective/appraisal setting and providing constructive staff feedback Yvonne Tuckley, Learning & Development Manager, Numark Ltd

Deborah Evans

13.00 - 13.45 The right questions the right way Effective soft skills for MURs and NMS C+D Training A

15.00 - 15.45 Developing your pharmacy team: How training improves productivity Deborah Evans, Director of Pharmacy and Sabina Khanom, Professional Development Manager, NPA

Richard Hunter

1 RE DITE D 20

ROYAL P H

EU MAC TICA L AR

CIETY SO

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10.00 - 10.45 The Alphega Pharmacy Diabetes Risk Awareness Service Neil Scobie, Pharmacist Consultant, Alphega Pharmacy UK

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15:00 – 15.45 Special session: Market entry and NHS (Pharmaceutical Services) Regulations 2012 Charlotte Goodson, Adviser, Primary Care Commissioning (PCC) 16:00 – 16.45 Special session: Modernising the regulation of registered pharmacies: next steps Duncan Rudkin, Chief Executive and Registrar, General Pharmaceutical Council

‘The numbers of attendees at the plenary sessions are really impressive. The industry wants to learn and there’s real interest from delegates.’ Ron Pate, Secondary Care Pharmaceutical Advisor, Department of Medicines Management, Keele University

Funded and organised by

Support tools to manage an imminent product transfer Venue: Clinical & Services Forum 1 Time:

15.00 – 15.45

Date:

Sunday 30th September Session duration:

45 minutes including 5 minutes for questions

Speaker:

Andy Cooke Head of Medicines Management and Prescribing NHS Bedfordshire

Date of preparation: August 2012 Job number: UK /OC/0009/0812

64372 Symposium ad proof_v8.indd 1

30/08/2012 11:17

www.thepharmacyshow.co.uk

PHARMACY BUSINESS ACCELERATOR Sponsored by:

Compelling sessions cover the key challenges faced by pharmacies seeking to improve their business performance and increase profitability in these challenging times. The hand-picked speakers are all proven experts and plan to offer the kind of practical advice and tips that can be taken and used right away.

Sunday 30th September 2012

Monday 1st October 2012

09.40 - 09.50 Make the most of your time at the Pharmacy Show 2012 with expert advice on how to plan your time Raj Nutan, Director of Commercial Operations, Numark Ltd

10.00 - 10.45 Identifying and maximising local opportunities to protect and develop your pharmacy business Lynne Armstrong, Director of Marketing, Numark Ltd

10.00 - 10.45 Increasing pharmacy profitability, patient loyalty and prescription volume through patient adherence to medicines John D'Arcy, Managing Director, Numark Ltd

12.00 - 12.45 What does the pharmacy shopper want? Katy Moses, Business Development Manager, him! research and consulting

12.00 - 12.45 Pharmacy and engagement Trevor Gore, Global Healthcare Training Manager, Reckitt Benckiser and Fin McCaul, Chairman, IPF

Raj Nutan

Mark Ireland

Katy Moses

John D’arcy

Krishan Joshi

Trevor Gore

13.00 - 13.45 Making your dispensary work for you Stephen Taylor, Managing Director, Stephen Taylor Consultancy 15.00 - 15.45 Websites & internet marketing strategies for retail pharmacists in 2013 Krishan Joshi, Internet Marketing Director, Dental Focus® Web Design

13.00 - 13.45 What can you do to improve your pharmacy finances? Sanjay Magecha, Director, Financial Visibility, Chartered Accountants & Tax Advisors

16.00 - 16.45 Now you have installed the technology how do you make the most use of your investment? Mohammed Hussain, EPS Clinical Safety Assurance Manager, NHS Connecting for Health, DoH

15.00 - 15.45 Driving your NHS profits Mark Ireland, Director of Pharmacy Contract and Project Development and Rod Macrae, Senior Finance Manager, Healthcare Development, Alliance Boots 16.00 - 16.45 Financing your pharmacy David Grant, Head of UK Business Mortgages, Christie Finance

“We’ve just opened our own pharmacy and are looking for new products and services. The show has given us lots of ideas and things to aim for in the future”. Tasmeem Esmailljee, Penny Meadow Pharmacy

Manufacturer of high quality analgesics and generic medicines

Dedicated to providing Specialists in medical Pharmacists with the automated storage tools they need and retrival solutions

We have been manufacturing high quality Analgesics and Generic Medicines for over 35 years. We are based in the North West of England.

Pharma-mobility is a brand new concept, to be launched at the Pharmacy Show, dedicated to providing Pharmacists with the tools they need to capitalise on the lucrative and rapidly expanding mobility aids market - at no cost to the pharmacy.

For the past 15 years, ARX have been dedicated to providing the best possible automation solutions for our customers.

Pharma-mobility provides pharmacists with catalogues, point of sale materials and a dedicated website ensuring customers have easy access to a range of over 600 mobility aids.

We are now proud to be the UK’s leading provider of medical automation solutions, through offering market leading products with the highest possible levels of service.

We are the exclusive U.K. distributors of : Alpecin Caffeine Shampoo range for men and Plantur Caffeine Shampoo range for women. Irripod sterile saline pods and Stericlens saline aerosol – both products are highly profitable for the pharmacist. Emollin 50/50 spray on emollient – a unique product for the treatment of tender ,fragile or damaged skin. Dextrogel- A highly profitable fast acting dextrose gel. New for 2012 - Pharmony Throat Syrup – suitable for babies & children from 4 months. • Certified Lactose & Gluten Free- Coeliac Friendly • No colours & No Parabens • Sugar Free For information – contact M & A Pharmachem Ltd – e mail: info@mapharmachem.co.uk

VISIT US AT STAND F76

Customers can browse the catalogue whilst in the pharmacy, place their order and have the products delivered to their home or, if they prefer, collect direct from the pharmacy. Alternatively, customers can browse the catalogue or the website, and place their order online. When customers choose the online option, the pharmacy still earns valuable additional margin on every purchase. Within the web environment, customers are asked to select their Pharma-mobility stockist ensuring loyal customers credit the pharmacy with the sale. Visit us at www.pharma-mobility.co.uk

VISIT US AT STAND G75a

The largest private label supplier of Eyecare products in the UK to the retail sector EMP Ltd are one of the fastest growing companies in the UK Pharmaceutical supply industries with year on year growth of nearly 100%. EMP are the largest private label supplier of Eyecare products in the UK to the retail sector. With our Vizulize brand we are also one of the main branded eyecare suppliers in the UK. EMP supply a large range of licenced Pharmacy and GSL products both in private label and in branded form. Pollenase is our biggest licenced brand encompassing a unique single branded Pharmacy Hayfever solution. EMP specialise in providing a complete service to our customers, covering Identification of new and innovative product areas. First follower private label solutions, In-house design and regulatory solutions, Packaging solution development, Flexible delivery solutions. www.empharma.co.uk

VISIT US AT STAND i7

We specialise in providing automated storage and retrieval solutions for all your medical needs, and for part or all of your supply chain. These systems are widely proven to provide benefits such as increased patient service levels, increased patient safety, increased operational efficiency, and increased turnover. ARX will be exhibiting a variety of automation systems at the Pharmacy Show this year, including the Pharmaself 24 hour prescription collection system, the ‘plug and play’ Smart which is ideal for dispensing from approximately 4,000 items per month and the bespoke Vmax system with automatic loading, ideal if you dispense over approximately 7,000 items per month. Find us at stand H70 for demonstrations and more information. We look forward to seeing you there.

VISIT US AT STAND H70 The Pharmacy Show (30th Sept & 1st Oct 2012) If you don’t have time to register online or through the call centre, why not bring this voucher and register on the day!

FREE ENTRY WITH THIS VOUCHER

www.thepharmacyshow.co.uk

Customised fulfilment solutions within the pharmaceutical sector CDL Logistics are your end-to-end service provider for customised fulfilment solutions within the pharmaceutical sector. We operate to the highest ethical and ISO protocols. Accredited with three MHRA wholesale dealer licenses, CDL can store, pick, pack and distribute pharmaceutical products to businesses around the world. Our warehouses each comply with current MHRA specifications, including the control of ambient temperature levels. We offer cold chain storage services with sensored refrigeration and specialised packing material to ensure ambient temperature during transit. Through our warehouse management system IFS, we are able to track batch numbers and date sensitive products. This information is stored against the customer order details giving complete traceability.

Pharmacy dispensing incident management

Pharmacy medical – keep it nice and simple

Hicom have recently developed a Pharmacy Dispensing Incident System for a major UK retailer. The system was designed to support the recording of pharmacy dispensing errors by UK pharmacies so that each incident, however minor, can be recorded, managed, tracked and reported on.

We promise you quality CD cabinets at low prices that are always in stock. It’s that simple. No gimmicks, no confusing limited period promotions, no clearance sales just good old fashioned low prices, everyday.

The system includes functionality to ensure a more efficient and accurate collection of dispensing incidents helping you to both better manage risk and improve the flow of information to all stakeholders. Ease of use…………Efficiency………..Accuracy…………and Improved patient care. About Hicom business solutions

We also offer e-commerce consultancy and have developed a number of bespoke online systems for clients that link Doctors and Pharmacies together. This relationship is then supported by our MHRA warehouses, allowing for swift fulfilment of orders and satisfied customers.

Hicom Business Solutions was founded in 1986 with the specific purpose of providing Risk Management to the Retail sector. Hicom are both ISO 9001 TickIT and ISO 27001 (the Information Security Standard) accredited and, as a UK based supplier working in this field, have experience of providing solutions that comply with the relevant UK legislation including the Data Protection Act 1998 (DPA).

VISIT US AT STAND i55

VISIT US AT STAND H63

Expertise in pharmacy and custom glassware Jaytec Glass can help your business with standard Pharmacy and custom glassware. Our customers particularly value our expertise in scientific glass blowing and volumetric glassware calibration. Why use Jaytec Glass? You can benefit from our unbeatable combination of products, services and skills. • No Minimum orders • Short lead times and competitive prices • Friendly, knowledgeable team that understands your requirements • Calibration of glassware - new and existing items to any international standard with certificates of accuracy

We stock a wide range of controlled drugs cabinets to cater for your requirements, but in the event you need a special size, we can do that too. Just let us have your specific sizes and we’ll make it, just as you want it. It’s that simple. We completely manufacture all the cabinets ourselves and they are all fully approved to meet the relevant British requirements. We will again be displaying a range of our products at the Pharmacy show, stand i26 and we hope you will come along and take a look. It will be great to see you all again.

VISIT US AT STAND i26

Dentanurse first aid kit for teeth As result of losing a filling whilst on a winter sports holiday and no Dentist being available, Dental Surgeon Tony Lees decided that there was a real need for a dental first aid kit. On returning home Tony designed and formulated the first ever dental first aid kit for the layperson to use. The contents of the Dentanurse First Aid Kit for Teeth will make a temporary filling and also re-cement a Crown or Bridge until professional help can be obtained.

Plus, Jaytec offers a free Lab Glassware Savings Review - we visit your laboratory to identify any potential cost savings that could be made with standard and custom lab glass. www.jaytecglass.co.uk

The Dentanurse Kit has an excellent track record and is sold via Dental Surgeries, Boots Chemist, Lloyds, AAH, ASDA and Morrisons.

VISIT US AT STAND G90

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Safe Breath for 12 hours! Introducing CB12: A revolution in breath protection Developed by dentists, CB12 is a unique new mouthwash that offers a lasting solution to bad breath. Unlike other products, its clinically proven formulation doesn’t just mask bad breath – it neutralises and prevents the cause of the problem for 12 hours with just one use. 1-3 • Clinically proven – more effective against bad breath than 18 leading mouthwashes 2, 4-5 • Unique patented formulation with Chlorhexidine diacetate & Zinc acetate – works synergistically to neutralise the volatile sulphur compounds (VSCs) that cause bad breath 1-5 • 12 hour effect from the first use – adheres to mouth surfaces for lasting results 1-2, 5

www.cb12.com References 1. Thrane PS et al, Dental Health, 2009: 48(3): 8-12. 2. Thrane PS et al, Dental Health, 2010; 49(1): 6-10. 3. Young A et al, International Dental Journal, 2003; 53: 237-242. 4. Thrane PS et al, The Journal of Clinical Dentistry, 2007; 18(3): 82-86. 5. Saad S et al, Oral Diseases, 2011; 17: 180-186.

FIND OUT MORE AT STAND i70c

www.thepharmacyshow.co.uk

Creating superior pharmacies for over twenty years Yorkline has been creating superior pharmacies for over twenty years. Always at the forefront of innovative design combined with a thorough understanding of the changing professional requirements of a pharmacy, Yorkline offers clients of all sizes a truly bespoke and professional service. With regulations relating to construction and shopfitting work changing and now placing a significant risk on pharmacy owners, Yorkline have the in-house skills and expertise to ensure all projects run smoothly and safely whilst fully complying with the changing legislation. In uncertain economic times Yorkline do not cut corners! We provide a finished product that will stand the test of time, just like our business having traded for over twenty years. Always being at the forefront of innovation, we keep our costs low and quality high by efficiently utilising our own state of the art manufacturing facility and directly employed skilled workforce. Visit www.yorkline.co.uk or see us at the show.

VISIT US AT STAND G36

Myo-Gel Ice Pack© – eases pain Myo-Gel Ice Pack contains natural camphor, m e n t h o l , carbomer & spearmint oil. It has a pleasant spearmint aroma which naturally evaporates cooling tissue that is swollen and inflamed. By this process the pain eases allowing tissues to move more easily. How Myo-Gel works: With any sprain, strain or bruise there is some bleeding into the underlying tissues. This may cause swelling, pain and delay healing. Myo-Gel Ice Pack treatment may be used in both the immediate treatment of soft tissue injuries and in later rehabilitation. The aim is to limit the body’s response to tissue injury. Hence Myo-Gel Ice Pack will: • Reduce bleeding into tissues. • Prevent or reduce swelling. • Reduce muscle spasm & pain. • Reduces pain by numbing the area. • Limits the effects of swelling. • These effects all help to prevent the area from becoming stiff by reducing excess tissue fluid that gathers as a result of injury and inflammation. • Can be used as a coupling gel with all leading ultra sound machines. It retains its consistency and does not have to be wiped off following treatment thus enhancing the healing mechanism of the gel. Myo-Gel Ice Pack when dispensed from a tub/ tube affords the practitioner the opportunity to create a more thorough experience by massaging the affected area following treatment. This hands-on application also reinforces touch which has been shown to be very important in the healing cycle.

VISIT US AT STAND B65

Special 25% discount promotion Igennus Healthcare Nutrition products enhance the dual-action anti-inflammatory benefits of pure ethyl-EPA, supported by increasing clinical evidence for cardiovascular health, brain function, and skin and joint health. Leading brand Vegepa E-EPA 70 has received considerable media coverage including press, radio and TV – most recently for a double-blind pilot study in ADHD. These prescription-strength products have been independently batch-tested to guarantee optimum purity and safety.

Machinery and packaging solutions for the Pharmaceutical Industry

Specials from Alliance Healthcare – Specials buying – made easy

Schur is a Global Company which is privately owned and has been in existence for over 160 years. We provide the machinery and the packaging as a Combined Packaging Solution to Pack, Protect and Preserve products in the Pharmaceutical Industry. The red thread that runs through our veins is innovation and we combine these with industry specifics. With production sites throughout Europe, as well as the USA and a staff of more than 600 dedicated people, we are able to serve our customers with tailor-made flexible packaging solutions. Our “Centre of Excellence” concept makes us an attractive partner to the Pharmaceutical Industry. From the very first step we work with our customers by assisting them either in creating their design, developing a new bag construction or setting up a total packaging system solution. Further Information Please Contact: Schur Star Systems – Vince Larson vla@schur.com or Bryd Wynn bwy@schur.com

VISIT US AT STAND B42

Relief for little colds – Baby nose-clear On prescription from birth the Baby nose-clear Aspirator provides immediate relief to help baby breathe, feed and sleep more easily with a cold and blocked nose. With a reusable protective filter. The NEW Baby nose-clear Vapour-Ring helps an older baby bottle feed. It simply fits a wide neck feeding bottle to safely hold natural vapour near baby’s nose. This innovative new product helps baby enjoy a full feed when they have a cold. Doctors favourite; the 4little1 Eezimed Dummy takes the hassle out of giving medicine to little ones. Baby will simply suck out the medicine or parents can use the unique syringe to ensure that baby takes the correct dose. The clever Inhaler Dummy is also very helpful. Recuperative sleep can be assisted with the Baby nose-clear Room Vapour and Organic Massage Oil. 4little1 Baby nose-clear is a natural range of cold remedies to help little ones from birth.

VISIT US AT STAND H43

WaterBaby is an award winning and innovative approach to pregnancy care, combining the convenience of a refreshing everyday drink with the essential daily nutrition required throughout pregnancy. Each bottle of WaterBaby is fortified with the recommended daily allowance of folic acid and a blend of nutrients including B vitamins, zinc and calcium to help promote healthy fetal development. WaterBaby offers a more palatable and gentle way to acquire daily hydration and nutrition - ideal for those struggling to take traditional tablet form supplements whilst experiencing morning sickness and fluctuating eating habits.

Igennus are launching their supplements to the pharmacy sector with a special 25% discount promotion across their range, and extra free stock on multiple listings. Visit stand B53 to meet the team and discuss how Igennus pure ethylEPA supplements could drive new types of customer and profitable sales through your store.

Please join us on stand G42 at the Pharmacy Show to view our range of Pregnancy Care Drinks and find out more about WaterBaby.

VISIT US AT STAND B53

VISIT US AT STAND G42

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visit

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website

Although Specials account for only 1% of all prescriptions written, they are often the most timeconsuming products for busy pharmacists to source. The introduction of the first Specials Tariff in November 2011 has increased this workload even further with the onus now on pharmacists to shop around for the best prices. Alliance Healthcare has responded to these recent changes with the introduction of a new time-saving and cost-effective Specials service for pharmacy customers. By leveraging existing partnerships with unlicensed manufacturers and creating a team of Specials clerks with a single point of invoicing, Specials from Alliance Healthcare now offers a service-driven facility to make life easier for time-pressed pharmacists. What’s more, Specials from Alliance Healthcare enables pharmacists to order Specials via their PMR machine. Richard Edwards, Alliance Healthcare’s commercial manager for Specials, explains: “The Pharmacy Show is a fantastic opportunity for us to demonstrate our commitment to helping our customers adapt to the changes that have recently occurred in the market. Our new streamlined ordering process enables pharmacists to purchase the widest range of unlicensed imports, batch manufactured, bespoke and special obtained licensed products as quickly and efficiently as possible. Our established distribution model also means that we can offer next day delivery on most products, later order cut off times and support for pharmacy teams – all of which contribute to better patient care.” Alliance Healthcare offers over 70,000 bespoke formulations; over 200 unlicensed imports and batch manufactured in stock for next day delivery and a 3-5 day delivery for special obtains. For more information on Specials from Alliance Healthcare please email: specials.commercial@alliancehealthcare.co.uk. Order via your PMR system using the PIP codes listed, telephone 01773 515599 or email: specials. orders@alliance-healthcare.co.uk

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The solution for carrying and storing medicines Medpacs are practical bags which have been specially designed for storing and carrying medicines safely and securely and come complete with a Photo ID Card for easy identification in any situation, and a Treatment Card to write all the essential information required to administer the medicine. The bags which come in two sizes are ideal for asthma inhalers, adrenaline auto-injectors, epilepsy and diabetic medication, allergy medicine and more. We also offer the Medpac Wristband, a waterproof and latex free wristband that highlights that the wearer is carrying medication, which is an ideal reminder in an emergency.

Award winning – WaterBaby Pregnancy Care Drink

For further information www.mywaterbaby.com

Medpac is the brainchild of Jayne Tarrant, a Suffolk mum who saw a need for such a product when her own daughter was diagnosed with Epilepsy, not able to find a product to fulfil the need, Jayne esigned Medpac. Jayne explains “I wanted to find a solution that was durable, hardwearing, easy to find in an emergency and affordable and I believe that Medpac has achieved these objectives”. To discover more about this innovative range of products visit www.medpac.co.uk and see how Medpac could change the way we store our medicine.

VISIT US AT STAND i70 The Pharmacy Show (30th Sept & 1st Oct 2012) If you don’t have time to register online or through the call centre, why not bring this voucher and register on the day!

FREE ENTRY WITH THIS VOUCHER

www.thepharmacyshow.co.uk

We focus on Gastroenterology

Pharmacy stock taking services

Come and meet representatives from Tillotts Pharma UK LTD at stand G61 and join the Tillotts sponsored symposium where you will hear a product update and receive peer led support package, materials and beneficial solutions to the transfer of a well-known brand.

Pharmacy by its very nature requires a specialist company whom you can trust and rely on. At OCS Retail Support, we have over 40 years of Pharmacy Stocktaking experience. Whether you are a High street chain or a Community Pharmacy, we offer the same professional service and advice.

Details of the symposium are below: “Support tools to manage and imminent product transfer” The symposium will take place in the Clinical & Services Forum 1 on Sunday 30th September from 15.00 - 15.45. For more information on Tillotts Pharma UK Ltd please visit: www.tillotts.com Tillotts Pharma UK Ltd, 960 Capability Green, Luton, Bedfordshire LU1 3PE, United Kingdom Switchboard: 01582 635010

VISIT US AT STAND G61

Join the expanding Tesco Pharmacy team

Tesco Pharmacy is expanding across the UK, providing our customers with a large range of services. However, we know that our success depends on the people who work with us. If you join us you’ll be treated like the professional you are, work in the environment you deserve and be given the opportunity to deliver new services. Talented people within Tesco can end up in almost any part of the business, if that’s what they choose. As well as Store and Head Office jobs, our team members could find themselves placed in Ireland, Central Europe, the Far East or even the USA. Whatever their choice, we support our team with their personal development to help them get there. As well as competitive salaries we also offer a wide range of benefits that help in safeguarding our team members future and look after their health and well being.

Our highly trained staff will guarantee the accuracy of any audit within the Pharmacy sector and offer decades of experience. We pride ourselves in our training, which gives all our customers the best possible results. Equipped with the very latest technology enables us to provide a quick and efficient service, carried out with minimal disruption, resulting in the delivery of highly accurate stock takes. Our knowledge and understanding of the unique challenges that face businesses in this sector makes us the UK market leader. Chat with us at The Pharmacy Show or contact 0800 282 362. www.OCSRetailSupport.co.uk

VISIT US AT STAND C36

Personal hygiene products for OTC sales and the workplace Showcasing our New Personal Hygiene Product Lines for OTC Sales and the Workplace. Available in Eye-Catching Pocket-Size Retail Packs, the ‘Disposable Paper Toilet Seat Covers’ appeal to a wide range of customers and are fast becoming a popular Impulse Purchase. Great solution when using Public Toilets whilst Out and About, the custom designed paper seat covers provide a hygienic protective-barrier for unsanitary toilet seats. Simply flushed away after use without having to touch them. Selling well in Retail Pharmacies already, offering repeat business and excellent Mark-up. 10 seat covers in each Pack, RRP 99p/Pack. Can be individually custom labelled as Travel, Maternity, Potty Training and Hygiene Packs.

VISIT US AT STAND i72b

Retail Starter Packs only £16.50 (inc.VAT) for a 25pc Outer, introduce a great new line this autumn in your Outlet!

Bringing fashion and design to reading glasses

A FREE Wall-Mounted Dispenser version for WC’s in the Workplace with every Starter Pack purchased at the Show for the first 100 customers!

About Eyes is a well established family business in the eyewear market; the first in the sector to recognise the importance of bringing fashion and design to reading glasses so transforming a necessity to an accessory. About Eyes has re-vitalised the rather dull, generic eyewear sector with products that combine high quality ,real design edge and highly competitive pricing. The collection of more than 150 different styles proves great design does not have to come at premium prices. The collection starts at £2.00 wholesale, offering amazing value.

VISIT US AT STAND H61

Amazing savings on regulatory training A visit to the Scientia Skills stand (C33) is a must at this year’s show. Buy Medicines Counter Assistant, Dispensing Assistant and dispensary stock management regulatory training courses, accredited by the GPhC at special show prices. Medicines Counter Assistant Programme – £60.00+VAT – Tutor & Trainee Guides, 11 x workbooks, paper tests £40.00+VAT– Tutor & Trainee Guides, 11 x workbooks, online tests

In addition to the wide choice of well priced, attractive product we also provide a wide choice of free display options and excellent customer service.

Dispensing Assistant Programme – £125.00+VAT – Tutor & Trainee Guides, 3 x workbooks, paper tests £99.00+VAT – Tutor & Trainee Guides, 3 x workbooks, online tests

At a time when trading conditions are particularly tough, About Eyes ensures that there is plenty of exciting new product at hard to believe prices to tempt customers back for more than their prescriptions.

Looking after your dispensary stock training programme – £32.50+VAT – Tutor & Trainee Guides, 1 x workbook, online test

For more information come to our stand i11a or visit our website www.abouteyes.co.uk

VISIT US AT STAND i11a

READ THE LATEST SHOW NEWS AT WWW.THEPHARMACYSHOW.CO.UK

In addition a number of promotional packages will be available. But price isn’t the only thing that sets Scientia Skills apart. Their unique and highly recommended online testing gives instant results to students whilst allowing tutors to monitor progress.

Over 120 own label Generic manufactured products Kent Pharmaceuticals is one of the UK’s leading Generic Manufactures and Wholesaler providers to the Pharmaceutical Market.

and good supply.

For over 25 years it has been at the forefront of the Pharmaceutical Industry offering customers a competitive range of product, continuity of pack

Its range selection of Generic, Brand, PI and OTC products includes over 120 own label Generic manufactured products are competitively priced. This offer is closely supported by a team of informed and pro active Primary, Secondary and Wholesale managers who work closely with their customers advising them on our product, pricing and market information. Orders are delivered next morning across the UK. This year we will be showcasing our redesigned “on-line” ordering service ‘Kent Connect’ along with our new pack designs that have been designed in conjunction with the MHRA and Pharmacists to reduce dispensing errors. Visit us on the E26 stand to find out more about our quality products, services and opportunities.

VISIT US AT STAND E26

Symprove to showcase breakthrough probiotic for IBS to pharmacy industry for first time Groundbreaking IBS trial results released by NHS Trust, King’s College Hospital at Digestive Diseases Week in May, showed treatment with Symprove was associated with significant improvements in symptom severity (IBS-SSS) as compared with placebo, addressing all of the IBS symptoms in a patient. Keen to engage independent pharmacies, Symprove is offering attractive terms during the Show. Visit the Symprove team, Stand i83, to learn more about the trial results and Symprove’s Unique Delivery System (UDS™). A completely new approach to probiotics, it delivers multistrains of live, activated bacteria, allowing them to live up to their true potential. Questions from pharmacists include: • Is the probiotic alive with naturally occurring bacteria that have their own prebiotic food source? • Are the bacteria ready-to-work immediately, requiring no rehydration before becoming activated (like capsules)? • Does the probiotic avoid triggering digestion (like food/ dairy products) which can destroy bacteria in the stomach? Visit www.symprovebioscience.com or www.symprove.com

VISIT US AT STAND i83

Breastlight - The self breast screening aid PWB Health UK Ltd was founded in 2007 to develop and market a range of innovative personal well-being products that have been designed for home use. Breastlight is a new health and wellbeing product for women. It helps women notice any changes in their breasts over time. With Breastlight you get a new view of your breasts. The self breast screening aid, Breastlight shines a harmless red light through the breast tissue so that you can see some of the details inside.

Come and take a look.

That way you can get to know what’s normal for you, spot any changes and hopefully feel more confident that you’re looking after your body the way you’d like to.

VISIT US AT STAND C33

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www.thepharmacyshow.co.uk

Do the OK Smokey… OK Smokey is a world leader in electronic smoking devices. Those who smoke e-cigarettes often claim they are better than the real thing and that they can help smokers kick the habit.

Over 2,500 products designed to support independent living NRS Healthcare is a market leading manufacturer and distributor of daily living aids and assistive technology equipment – over 2,500 products designed to support independent living.

OK Smokey has scoured the world to find the best, most affordable products for its range of smoking devices. There are loads of flavours containing varying amounts of nicotine – as well as nicotine-free versions. E-cigarettes contain an inhaling tube and a liquid that is vaporised to produce a smoking experience - without smoke. OK Smokey sells all the liquids in varying sized containers, all the batteries and chargers required and there are new products coming out all the time. There are starter kits and travel kits, pipes, cigars – but of course no ashtrays! And using e-cigarettes means a smoker’s fingers can keep tapping and turning, just as they always have done. E-cigarettes have been common in parts of Asia since 2003, but only now is the rest of the world catching on.

VISIT US AT STAND i15

The UK’s first Pharmacy Career Coaching and CV Writing Consultancy In an increasingly competitive job market, our mission is to provide pharmacists, students and preregistration trainees with employability advice and the skills required for success in today’s evidencebased recruitment and selection processes. We are certified career coaches and CV writers with extensive experience in the pharmacy recruitment industry. We have appraised and coached lots of pharmacists and we know first-hand exactly what it takes to succeed. Just like you are experts in pharmacy, we are experts in pharmacy recruitment and we can offer you the benefit of our experience to ensure you stand out from the crowd. Our services: • CV Writing Service • 1-2-1 Interview Coaching • Employability, CV Writing & Interview Workshops • Online modules & eBooks on succeeding in the recruitment process Meet us at stand i72 for a goody bag including free CV & Interview Tips! T: 0333 210 0050 W: www.vertica-careers.com

VISIT US AT STAND i72

Daily Living Aids represent a major new sales and profit opportunity, increasing foot flow to your Pharmacy and helping older people in community live more independently, comfortably and safely. • 2,500 Daily Living Aids • 48 Hour Delivery (Stocked Lines) • FREE! Delivery (orders over £100 net) to Pharmacy or Direct Home Delivery Option • FREE! A5 Consumer Catalogues • FREE! Point of Sale Display Materials • High Awareness & Endorsement amongst Healthcare Professionals • Retail Packaging & Regular Promotional Offers • TCES National Catalogue Products (TCES areas)= • Award Winning Customer Service & Product Development • Helpful Product Advisory Information Service (managed by in house Occupational Therapist) www.nrs-uk.co.uk Tel: 0845 120 4522 Contact: Sandra King, Brand Director Email: sking@nrs-uk.co.uk

KoRa Healthcare specialises in nutritional, sexual health and renal care products. Baby D, our liquid vitamin D3 supplement, is available both by prescription and over the counter. Baby D is the UK’s only sole liquid vitamin D product and is promoted for normal growth and development of bone in children. Baby D comes with its own syringe. For more information please refer to the Baby D brochure inside your delegate bag. Relactagel, one of our sexual health products, is also available both by prescription and over the counter. Relactagel is the most cost effective lactic acid gel treatment for the prevention of Bacterial Vaginosis (BV). Relactagel is a non antibiotic approach to treating recurrent BV. All KoRa products are listed with Alliance Healthcare.

Dedicated to providing VISIT US AT STAND H58 the best possible automation solutions Start your own For the past 15 years, ARX pharmacist led travel have been dedicated to providing the best possible clinics automation solutions for our customers. We are now proud to be the UK’s leading provider of medical automation solutions, through offering market leading products with the highest possible levels of service.

ARX will be exhibiting a variety of automation systems at the Pharmacy Show this year, including the Pharmaself 24 hour prescription collection system, the ‘plug and play’ Smart which is ideal for dispensing from approximately 4,000 items per month and the bespoke Vmax system with automatic loading, ideal if you dispense over approximately 7,000 items per month. Find us at stand H70 for demonstrations and more information. We look forward to seeing you there.

VISIT US AT STAND H70

New range of treatment alternatives for the unwanted side effects of chemo and radiotherapy Dry, inflamed, red, itchy skin, brittle nails and a sore mouth are some of the painful problems patients can be faced with after chemo and radiotherapy. Indeed dry skin and skin irritation have been voted the two most annoying and demoralising side effects of chemo and radiotherapy, ranking above insomnia, fatigue and even nausea. Also, left untreated a minor skin irritation can all too easily turn into a major skin infection and in the worst cases this can even lead to delays in cancer treatment Key to the effectiveness of the range is Adelmidrol a chemical (fatty acid amide analogue) clinically proven to regulate mast cell activity, modulating the mast cell reaction and restoring the capability of the tissue to respond to and repair damage With new RaLife, DerLife, OraLife, TraLife and OnicoLife patients now have a many options available to them that are competitively priced and effective.

VISIT US AT STAND G35

High quality, durable VISIT US AT STAND G40 and cost effective LED Specialist in nutritional, pharmacy signs sexual health and renal care products For the last decade, Smartlight Europe have designed,

Please drop by Stand H58 to learn more about our products or alternatively visit our website. www.korahealthcare.com

PatientGroupDirection.com offers pharmacists the ability to start their own pharmacist led travel clinics within their pharmacy. patientgroupdirection.com

These “Travel Core” services are authorised by PGDs which create an in-store travel health service which is identical to travel clinics you would find at your local GP surgery. In addition to this we offer other PGDs such as Erectile Dysfunction, EHC, Oral Contraceptives and Salbutamol inhalers. We are proud to be represented at this years Pharmacy Show where we are showcasing what we believe to be the future of PGDs in the UK, this will be seen at our stand and out lecture in the OTC Academy. Come and visit our stand where we will be giving away a free PGD to every pharmacist.

developed and manufactured high quality, durable and cost effective LED signs. Specialised in pharmacies, Smartlight offers a wide selection of iconic crossshaped signs for both outdoor and indoor use. Smartlight prides itself on their innovations such as 3D graphics technology (with 256 shades of green). With a major emphasis on user friendly software, all of its techniques have been engineered in house by their Research & Development team. This leading technology uses wireless synchronisation, therefore enabling all Smartlight products, to be either jointly synchronised-showing identical graphics, or to be autonomous, depicting the vast spectrum of graphics available. All of Smartlight’s programmable signs can display text (typeyour-own), time, temperature and a wide range of specialised graphics. With offices in France, Belgium, Luxembourg, Italy and Morocco, Smartlight is a brand leader within the European market in LED pharmacy signs.

VISIT US AT STAND G22

Tulipa Hair & Beauty Supplies Tulipa Hair & Beauty Supplies has been established for over 5 years. We have experience in the Hair & Beauty Trade for over 20 years. Over the years, we have managed to represent Companies from Italy, Germany, Spain and India. Our main brands are: Sanotint Hair Products, Locherber Beauty Cosmetics, Raywell Hair products, Non-Woven Couch Rolls, Witte Solingen Professional hair Scissors. We also represent German brand of Manicure and Pedicure instruments of high value. Presently, we supply Sanotint Products all over UK, Ireland as well as USA, Australia, India, and some Middleast countries such as Yemen, Dubai and Saudi via our Website: www. tulipabeauty.co.uk. We would like to expand our network of stockist through Chemist and or health Shops willing to commit to Sanotint Products.

PatientGroupDirection.com

Sanotint is a high Quality brand. The Hair Dyes do not contain PPD’s, Ammonia, Formaldehyde and metals. For this reason it is a safer product then other competitors. We have had 99% positive feedback.

VISIT US AT STAND i20

VISIT US AT STAND i74a

www.thepharmacyshow.co.uk

Delivering pharmacy qualifications for over 50 years’

delivered on-line.

Business Advisers and Germstar touchless Chartered Accountants technology helps fight Hazlewoods is infection a top 40 firm of

Bradford College are an Edexcel approved centre with over 50 years’ experience in delivering pharmacy qualifications.

Business Advisers and Chartered Accountants, with over 20 years experience in advising independent Pharmacy owners.

We offer pharmacy Level 2 qualifications, including the Level 2 NVQ and the BTEC Certificate in Pharmaceutical Science, which is

We genuinely understand the world of independent community Pharmacy. With our support you will be able to respond quickly and effectively to NHS changes and increased competition. We always think creatively and beyond conventional compliance ensuring that your future is better, brighter and more profitable.

These courses are also available as an Intermediate Apprenticeship, to eligible applicants. We offer pharmacy Level 3 qualifications consisting of the Level 3 NVQ and the BTEC Diploma in Pharmaceutical Science, delivered as either blended learning including online learning or as College based classes. These courses are also available as an Advanced Apprenticeship, to eligible applicants. We run development courses for qualified Pharmacists and Technicians including Assessor and Internal Quality Assurers (verifiers) qualifications. We also now offer a BTEC Professional Diploma (Level 4) for those pharmacy workers specialising in Aseptic Services. For Pharmacy Technicians, who provide a pharmacy clinical service we offer a specialist Professional Diploma (Level 4) in Pharmacy Clinical Services.

VISIT US AT STAND C42b

A natural solution to protect and support delicate skin Hope’s Relief Cream helps relieve itchy, dry skin and is suitable for skin prone to eczema and psoriasis. The intensive formula is rapidly absorbed to soothe skin and leave it feeling soft and supple. For babies and children with itchy, dry skin who are prone to eczema, Hope’s Relief offers a natural solution to protect and support delicate skin. The active natural ingredients include, Active UMF 10+ Manuka Honey, Caelndula, Aloe Vera, Licorice and Gotu Kola. The Hope’s Relief range is 100% safe and free from SLS, parabens, petrochemicals artificial colours and fragrances Hope’s Relief has been developed from over 35 years of research by naturopaths and is recommended by GP’s and midwives. It is an effective, natural alternative to cortisone and other medicated treatments and suitable for long term use on skin prone to eczema. The range includes a Cream, Shampoo, Conditioner and Cleansing Bar and is now No.1 in Australia and available round the World. www.hopes-relief.com

VISIT US AT STAND i23

Innovative Reading Glasses with built-in LED lights

We offer comprehensive services tailored to you and your Pharmacy business. We can: • help you increase profitability; • advise on strategic issues affecting your Pharmacy business; • advise on the most appropriate business structure; • provide business and personal tax mitigation; and • help you plan for the future retirement. If you decide to sell or acquire a Pharmacy business we can help in negotiations and place a fair value on the business and goodwill, whilst ensuring tax is kept to a minimum. www.hazlewoods.co.uk

VISIT US AT STAND G30

The only magnesium supplement that is a liquid magnesium citrate Magnesium Supreme is the only magnesium supplement that is a liquid magnesium citrate as magnesium citrate liquid was disallowed on the positive list. Our product is a powder made up of two ingredients; magnesium carbonate and citric acid. When you add hot water, the two combine and create liquid magnesium citrate. So officially, it is magnesium carbonate and passed EU regulations. When combined with water, it becomes magnesium citrate. There is a magnesium citrate salt available but it is not nearly as effective. In a recent study at the University of Reading, it was found that magnesium citrate was found to be more bioavailable than other forms of magnesium preparations. The study was a randomised, double blind, placebo-controlled, parallel intervention, of 60 days duration. Magnesium Supreme supplements has a high repeat business; because it works.

VISIT US AT STAND i11

Meet Mead Johnson at this year’s show Nutramigen® Lipil® 1 & 2 – First Line for Management of Cow’s Milk Allergy in Infants

Our mission is to invent design and discover products that can ergonomically improve the quality of your work and everyday tasks. GETItaly offers high quality products which make daily life more comfortable. At Pharmacy Show GETitaly will exhibit “EasyLight Glasses” the amazing range of innovative Reading Glasses with built-in LED lights.

• Most extensively hydrolysed formula with the lowest allergenic potential • First class nutrition staged to meet specific needs, including during weaning • Nutramigen® LIPIL®, the FIRST LCP blend with a DHA level scientifically recognised by the European Food Safety Authority to support visual development • First-choice for cost-effectiveness – proven to offer savings over current management

Easylight are available in 6 strengths (+1.00, +1.50, +2.00, +2.50, +3.00 +3.50)

Nutramigen® AA – First Choice for Severe / Multiple Food Allergy

Easylight Glasses aren’t just reading glasses. Easylight Glasses are the greatest eye wear innovation of the last decade. Thanks to two LED bulbs inserted in the glasses frame that can be turned on and off independently they can be used in any situation of poor illumination such as reading at night or do all your little DlY jobs where lighting is poor.

• Protein source 100% non-allergenic amino acid formula • Excellent tolerance • Enriched with LIPIL

GETitaly srl is an Italian company located in Tuscany.

Germstar Hygiene is pioneering the use of ‘smart’ touchless hand sanitiser and soap dispensers as a key weapon in infection control programmes across all medical and care environments. A recent study showed superbug infections in hospitals fell dramatically during the Government’s Clean Your Hands campaign when the amount of alcohol hand rubs and soap being used tripled. To help combat flu or other infections the need to follow simple but essential hygiene regimes is essential for personnel in any location where the importance of hand hygiene to prevent cross infection is widely accepted. In many instances it is probably the single most important factor for reducing the spread of infection. Users of Germstar sanitisers just have to place a hand under the infrared, motion-activated dispenser to receive a measured dose of sanitising liquid rinse capable of killing 99.9 per cent of bacteria, viruses and fungus. The device, together with a full range of other hand sanitising products, can be tried at Salisbury-based Germstar’s stand at the Pharmacy Show, Stand D12. Sanitisers will also be positioned in the Clinical & Services Forum. Further information from: Germstar Hygiene. Tel: 01980 616800, Email: sales@germstaruk.com Web: www.germstaruk.com

VISIT US AT STAND D12

Winter and summer skincare company for children Naturally Cool Kids is a winter and summer skincare company for children. After launching in March 2010 our products have been literally flying off the shelves. We see skincare through a child’s eyes, they don’t want to be rubbed down with lots of different lotions and potions made for grown ups, so we made them their own. As winter is almost upon us our Breathe Easy Vapour Sticks will be in prime position on lots of retailer’s shelves. A new twist on an old favourite but this time without the petroleum, greasy horrible mess and eye watering smell. Our easy to use 100% natural wind up stick is easy to apply even kid’s can do it. Visit us as stand i77a to try out our fantastic product range that makes life easier for children and their parents. All of our products are dairy, soya and nut free and loved by parents with children who have eczema and sensitive skin.

VISIT US AT STAND i77a

Exciting new skin care, hair care and colour cosmetic brands CRM Trading Ltd, one of Europe’s largest fragrance wholesalers, are delighted to announce their presence at this year’s Pharmacy Show. CRM have secured the exclusive distribution rights in the UK for some of the most exciting new skin care, hair care and colour cosmetic brands.

And when daylight comes, they are still nice and discrete. They simply are your inseparable reading glasses!

For HCP support materials on managing Cow’s Milk Allergy, including weaning booklets and milk-free recipes for parents, please contact Mead Johnson Careline: 01895 230575 or visit www.nutramigen.co.uk.

Exploit the opportunity of Royal Moroccan Argan Oil hair treatment products. Coryse Salome anti-ageing skin care range offers a comprehensive regime approach to tackling the signs of ageing and products for dry and very dry skin. butter LONDON nail lacquers are the UK’s most talked about range of premium nail lacquers bringing the world of fashion and nail colour to the UK market. HighTech Cosmetics bring innovative skin care and colour cosmetics with volumising lip glosses and skin plumping products. For something unique to the skin care market see the range of Six skin care. Visit CRM at stand H62 for more details.

VISIT US AT STAND i16

VISIT US AT STAND B64

VISIT US AT STAND H62

www.thepharmacyshow.co.uk

Expertise on nasal conditions and oral pain relief Look out for the Stérimar™ and Orajel™ stand at this year’s Pharmacy Show where we’ll be offering expertise on nasal conditions and oral pain relief. Stérimar and Orajel are some of the top selling pharmacy brands in their categories: Stérimar is a 100% natural seawater nasal spray that is clinically proven to provide relief from nasal disorders, and has long been recommended by ENT specialists and GPs. Orajel contains benzocaine, a powerful anaesthetic, to provide effective and targeted pain relief for toothache and mouth ulcers. Come see us to find out more about our great range of products that can benefit your customers, enter our exclusive competition and learn about The Academy: our new online resource for healthcare professionals that offers specialist CPD modules on nasal and oral conditions, as well as advice on how to improve business performance.

New and exciting scarf and fashion jewellery collections Something new for the Pharmacy Show... Studio 19 are delighted to announce that we will be showcasing our new and exciting Autumn / Winter scarf and fashion jewellery collections. We have a stunning range of SCARVES, with prices starting at just £1.75 with a variety of prints, fabrics and styles. We will also be exhibiting our fantastic new range of FASHION JEWELLERY, with prices starting from under £1. We look forward to meeting you all, and helping you to introduce some new and different into your store.

Snoring an issue with your customers? 60% of the UK adult population is effected by snoring. Snoring has a significant impact on health, work and relationships. Try the Good Night Anti-Snoring Ring risk free. No quibbles 100% Money Back Guarantee. Comes in 3 sizes. Elegant. Noninvasive. Drug free. How does it work? It uses proven Chinese acupressure to free up the breathing passages. Just place at the base of the snorer’s little finger at night before going to bed. The rings acu-pressure activator points open up the breathing passages to stop / significantly reduce snoring. High Cash Margin – Low Space Requirement RSP - £29.99

For more information: visit our website - www.studio19wholesale.com email us - sales@studio19wholesale.com call us - 01443 740065

You can also find out more about The Academy at www. hcpacademy.com.

VISIT US AT STAND i78b

VISIT US AT STAND i73b

Asyra Pro – advanced, bio-energetic health screening and treatment device

Meet Kosei Pharma at The Pharmacy Show

Epicare! – removing unwanted facial hair

NutriVital Health is the UK supplier of the Asyra Pro, an advanced, bio-energetic health screening and treatment device. Think Beauty Ltd is the UK distributor for Epicare. With a successful worldwide track record, Epicare! has favourably compared with other methods as one of the safest and most natural ways of removing unwanted facial hair. The threading device is milder on the skin than other hair removal methods such as waxing, which over time can cause the skin to sag and wrinkle. Waxing will also take off a layer of skin with each treatment leaving the skin feeling sensitive and looking raw. Because the device is non-invasive, there is no risk of unsightly pigmentation as a depilatory cream could cause, or even worse, an allergic reaction and unlike bleaching, Epicare! Will not cause chemical burns. The technical bit! Although Epicare is known as a threading device, there is actually no thread involved, so there are no nicks and cuts. It is designed with precise measurement for best results. The gap of the spring is calculated to be able to catch the hair accurately. It uses an exclusive but simple technology that gives you the convenience and expediency of beauty care and maintenance. The product comes with clear instructions, with diagrams to illustrate how to use it. For more information on Epicare, contact james @thinkbeauty.co.uk

VISIT US AT STAND i77b

Straight talking, approachable law firm We are a straight talking, approachable law firm that provides expert legal advice at a fair cost. We understand healthcare and have a comprehensive knowledge of its many commercial facets. We offer practical advice and commercial solutions to clients including pharmacists, doctors, vets, care homes, medical devices companies, pharmaceutical companies and opticians. We offer a “legal healthcheck” service and fixed fees. Mundays LLP will be on Stand E40 at the Pharmacy Show Mundays LLP, Cedar House, 78 Portsmouth Road, Cobham, Surrey KT11 1AN. www.mundays.co.uk/healthcare Tel 01932 590500 Email healthcare@mundays.co.uk

VISIT US AT STAND E40

The Asyra can quickly identify the energetic state of internal organs, food and environmental sensitivities, nutritional needs, hormonal balance, toxicity, viruses, parasites and much more. The Asyra provides a rapid energetic analysis of a patient’ health status through a variety of detailed reports, Using Asyra, therapists can create tailored remedies, or suggest treatment programmes based the systems recommendations. The Asyra comes with more than 20 preconfigured screening protocols and the ability to create new protocols to suit your clinical needs and approach. The Asyra has proved popular with a wide range of therapists including naturopaths, nutritionists, homeopaths, kinesiologists, acupuncturists. Some UK pharmacists have already recognised the Asyra’s potential to provide an additional revenue stream in their pharmacies. So, if you’re looking to improve your business, ask us for a demo on stand i21 or visit our website www.asyra.co.uk

VISIT US AT STAND i21

Royal Pharmaceutical Society The Royal Pharmaceutical Society’s publishing division, Pharmaceutical Press, is a leading provider of authoritative pharmaceutical information used throughout the world and will be joining us at Pharmacy Show. Pharmaceutical Press publish a wide range of titles in print and digital formats, including Martindale, the British National Formulary (BNF), Stockley’s Drug Interactions, Clarke’s Analysis of Drugs and Poisons and Remington: The Science and Practice of Pharmacy. The two digital platforms: MedicinesComplete and BNF on FormularyComplete, offer comprehensive, flexible and cost-effective online solutions. The former providing online access to the world’s most authoritative drug information references, whilst BNF on FormularyComplete is a complete formulary management tool based upon trusted BNF guidance.

VISIT US AT STAND i18

Kosei Pharma is a well- established Pharmaceutical Wholesaler, Trading since 1952 in Japan, supplying prescriptions medication to 6000 Pharmacies, 5000 Doctors, 2000 Dentists and 200 Hospitals across Japan. Kosei Pharma has come to Trade in the UK supplying PI’s to Independent Pharmacies and wholesalers furthermore; Kosei Pharma can source a variety of Japanese Products to assist exporters. We look forward to seeing you at the Pharmacy show, Come visit our stand on A38 and come talk to us furthermore, grab our Kosei Pharma Gifts and account form.

VISIT US AT STAND A38

Private label nutrition products ABC Nutritionals is an Irish owned and operated private label manufacturer of sports nutrition, weight management and lifestyle nutrition products. Our full service from research and development to manufacturing allows you to create your own brand of nutritional products tailored to suit your own market place and conform to all necessary legislation. ABC Nutritionals specialise in development and manufacture of custom powder blends and capsules suitable for private label sports nutrition and health nutrition industries. ABC Nutritionals manufacture many private label brands for customers in 16 European countries and also in Asia and the middle East and have a combined experience of nutrition and sports nutrition of 35 years with many of our staff qualified to PhD level. ABC Nutritionals have developed many exciting new formulations especially in the areas of weight management and lifestyle nutrition using the latest scientific research. These products aimed at areas such as cardiovascular health, joint support, digestion and meal replacement. ABC Nutritionals also develop and manufacture requested customised products. The team at ABC Nutritionals have received many credits and awards over the last few years. The highlight of this was when ABC Nutritionals was named as the Irish Exporter of the Year in 2011 by the Irish Exporters Association. This was achieved against all the major multinationals and other leading Irish food companies.

To find out more about Pharmaceutical Press, visit www. pharmpress.com

ABC Nutritionals, Knockbeg Point, Shannon Airport, Co. Clare, Ireland. Tel: +353 (0)61 433 010 Fax: +353 (0)61 433 012 Mob: +353 (0)86 177 5766 Phone: +353 (0)61 433 013 Email: info@abcnutritionals.com www.abcnutritionals.com

VISIT US AT STAND G82

VISIT US AT STAND F31

Visitors to RPS’s stand during the Pharmacy Show will receive a special discount voucher for use at Pharmaceutical Press. Make sure you come and see us at stand G82.

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PROVIDING YOU WITH THE TOOLS YOU NEED IN PHARMACY. NOW. Something for everyone in pharmacy: • Update clinical knowledge with huge free to attend conference • Access invaluable business advice (finance / tax planning / marketing) • Hundreds of £££ worth of CPD education for you and your staff across six conference streams • Source and research products and industry services from over 350 UK and international suppliers of medicines, pharmacy products, technology and solutions at biggest UK exhibition • Network with colleagues, peers and friends… and have fun!

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