Continuing Education Calendar 2012-13 by College of New Caledonia

Continuing Education 2012–13 calendar Adjust. Adapt. Transform. .............................................................................................2

General information 250.561.5846 or 1.800.371.8111, ext. 5846 www.cnc.bc.ca/ce

New for 2012–13 ...........................................................................................................2 Arts ................................................................................................................................3 Business and management ..........................................................................................5

Bookkeeping Certificate ............................................................................................6 Management Skills for Supervisors............................................................................9

Course registration

Project Management ...............................................................................................12 Post-Diploma in Human Resources Management ...................................................14

250.561.5801 or 1.800.371.8111, ext. 5801

Conflict Resolution ..................................................................................................18 General interest ...........................................................................................................20

The Art of Wine Appreciation ..................................................................................22

About us… In its commitment to education as a lifelong process, the College offers a broad spectrum of professional development, career-oriented and general interest courses and programs. These are developed on an ongoing basis and are advertised in the local media throughout the year. The College is committed to community and individual development, and works closely with industry, community agencies, and advisory committees to develop training and employmentoriented programs to meet the needs of identified groups. The College welcomes ideas and suggestions for new programs and courses, and for improvements and enhancements to existing programs.

Sew Easy! ...............................................................................................................22 Sign Language ........................................................................................................23 Medical / health care ..................................................................................................24

Dental .....................................................................................................................26 Medical/health care certificate programs .................................................................27 Office technologies .....................................................................................................37 Online learning ............................................................................................................37

Ed2Go Online Training.............................................................................................38 LERN Certificates ....................................................................................................40 Special Event Planning Program .............................................................................42 Trades and technology ...............................................................................................42

Information sessions ...............................................................................................42 Air / Automotive / Commercial Transport / Heavy Duty Mechanics..........................43 Under construction..................................................................................................45 Electrical / Data-Voice Networking / Fibre Optic Technicians ...................................46 Mobile equipment ...................................................................................................48 Review and exam preparation .................................................................................49 Test centres.............................................................................................................51 Welding ...................................................................................................................51 Workforce training ...................................................................................................51 WorkSafeBC courses ..............................................................................................53 Registration information .............................................................................................54 Index ...........................................................................................................................55

Adjust. Adapt. Transform. Welcome to CNC.

New for 2012–13

We’ve chosen a chameleon theme this year to help you change yourself at any point of your life. We invite you to broaden your horizons and increase your skill set to achieve your goals and enhance your career. Our staff will adapt to your needs and develop courses for your organization. We can customize your training, bringing our expertise directly to your workplace or here at CNC’s campus. Once you’ve completed your course, you’re more than capable to adapt to any condition, just like a chameleon.

From learning to appreciate wine to managing compassion fatigue as a front-line worker, CNC Continuing Education continues to bring you innovative and appealing courses. Here’s a sample of what’s new for you this year: • The Art of Wine Appreciation • Beginner Sewing

The community has taken advantage of the vast number of resources available at the college – more than 2,000 people each year take Continuing Education courses.

• Boiler Safety Awareness • Bookkeeping Certificate

Give us a call – I look forward to welcoming you to CNC Continuing Education.

• Certified Life Skills Training • CWB Test Centre Barbara Old Dean, School of Community and International Education College of New Caledonia Prince George, British Columbia 250.561.5846

• Diesel Regen Explained • Fashion Design 101 • Going Pro – The Business of an Artist • Hybrid Safety • Mobile Marketing (online) • Photography – The Next Level • Project Management • Social Media for Business (online) • Special Event Planning Program • Staying In the Game And don’t forget to keep up to date on what’s new at CNC Continuing Education by visiting our website at www.cnc.bc.ca/ce

Fashions provided by CNC Bookstore.

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CNC Continuing Education 2012–13

Arts

Arts NEW

Going Pro – The Business of an Artist So you are an artist…and in fact a good artist. Well, how do you let the rest of the world know? Join international nature artist Wilf Schlitt in the exploration of current trends and avenues of success in getting your art out to the rest of the world. Whether your interest is profit or making a difference with your art, this course will show and give you the tools to take that next step. Instructor: Wilf Schlitt, MEd

Offered twice: Oct 18 – Dec 6/12 OR Mar 21 – May 9/13 | Th | 6:30 – 9:30 pm | 24 hours | $345 Course #: TBA | Registration recommended by Oct 11 | Mar 14

Studio Art — Portfolio Development You will have the opportunity to create original images to include in a portfolio needed to apply to a fine art program.

CNC Continuing Education 2012–13

Under the guidance of a professional artist and CNC instructor in the Fine Arts program, mature students and students in their final year of high school will experiment and create art using a variety of techniques and mediums. Each student can expect to achieve at least five pieces that demonstrate their new skills and knowledge along with a variety of subjects, techniques and concepts. In a safe and positive creative learning environment, students will have the opportunity to explore many aspects of fine art. You will combine conceptual, expressive and intellectual information with experimentation, sensory alertness, aesthetic sensitivity and the development of practical art skills and knowledge. This broad spectrum of creative exploration will result in at least five art pieces that will be appropriate for submission to any art program. Instructor: Betty Kovacic

Spring 2013 | Dates: TBA | evening classes | 15 hours | $167 Course #: CEWD 134

NEW

Photography – The Next Level This is an exciting, new photography course that will help you develop your already artistic nature and take your skills to the next level. We will cover all the major aspects of photography: film speed, metering, camera use, exposure triangle, depth of field, modes, manual use, gear, posing, flash, leading lines, and the power of the thirds. This course also covers impact, creativity style, composition, presentation, colour balance, centre of interest, lighting, subject matter, print quality, technique and storytelling. See as a photographer, know your camera, and take better images! Recommended: Good working knowledge of your DSLR camera Supplies: A DSLR camera is required for this course Instructor: Moira Neal, MPA, SPA, F/PPABC

Offered twice: Oct 16 – Dec 4/12 OR Mar 19 – May 7/13 | T | 6:30 – 9:30 pm | 24 hours | $345 Course #: TBA | Registration recommended by Oct 9 | Mar 12

Arts

Going Pro – The Business of a Photographer For all of you eager photographers, here is an exciting course for those who want to go pro and start earning some money! This course introduces you to the photography business and elevating your product. Topics covered include equipment, marketing, studio managing, sales pricing and, of course, how to create the stunning product. This course is filled with fun and will be gratifying for all involved. Topics discussed are a sound foundation on which you can build your business.

About our instructors

Moira Neal Moira Neal, MPA, SPA, F/PPABC, is an internationally acclaimed awardwinning photographer and national judge residing in Prince George, BC. She is known as much for her warm, charismatic and bubbly personality, as for her stunningly creative and cutting edge images. Besides being a member of PPOC (Professional Photographers of Canada), she is also registered with WPPI (Wedding and Portrait Photographers Institute), and the PPA (Professional Photographers of America). Moira is a national judge for PPOC and PPABC (Professional

Your time in this course will also be acknowledged by Professional Photographers of Canada (PPOC) for an educational service merit credit. Recommended: Photography – The Next Level or a strong understanding of the topics mentioned in the course description Supplies: A DSLR camera is required for this course Instructor: Moira Neal, MPA, SPA,F/PPABC

Jan 8 – Feb 26/13 OR May 28 – July 16/13 | T | 6:30 – 9:30 pm | 24 hours | $345 Course #: CEEX 110 | Registration recommended by Dec 24 | May 21

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Photographers of British Columbia). Some of Moira’s accolades and achievements include holding nine national accreditations and her “Masters of Photographic Arts” with PPOC. Attaining “Master of Photographic Arts” and “Outstanding Achievement” from the WPPI, and for 25 years in a row having her images score high enough to warrant international success.

CNC Continuing Education 2012–13

Business and management

Business and management Our business and management courses will keep you on the cutting edge. Designed to meet subject standards, our versatile course offerings feature comprehensive training in need-to-know business areas such as bookkeeping, conflict resolution, human resources, management, project management, and more. Along with a full public training calendar, CNC can customize training courses and programs to meet the needs of your organization.

the non-profit sector, an overview of financial management, HR management, strategic planning, and marketing functions within the non-profit sector. The course is likely to appeal to students in any of the following categories: • Have recently taken on a management role in a non-profit organization • Are planning to move into such a management role • Are current or potential board members for a non-profit organization • Wish to learn more about the nonprofit sector The students will leave with:

Introduction to Non-Profit Management In partnership with the Integris Credit Union, Continuing Education is pleased to deliver Introduction to Non-Profit Management. This survey course introduces students to the areas of responsibility in managing non-profit organizations. Topics include scope and function of

CNC Continuing Education 2012–13

• A “tool kit” of examples and approaches to identifying typical problems, issues and challenges of the sector and practices for achieving meaningful resolutions • An inventory of legal and ethical responsibilities and requirements and examples of the means by which they can be industry compliant

• Practice competencies for strategic thinking and the development of essential organizational business components (e.g., HR, evaluation, marketing, etc.) which are applicable to the participant’s agency or organization • An applied understanding and appreciation of the complexity and performance requirements for managing organizations in the sector • A group of colleagues to draw upon after the course is completed This course also carries three College credits and is eligible to be used as an elective in both the Certificate of Business Administration and the Management Diploma programs. We hope to be able to offer funded seats in this course and will post more information as it becomes available at www.cnc.bc.ca/ce Supplies: All course material is provided Instructor: Trevor Williams

Business and management

Leadership Training CNC Continuing Education is currently working towards offering leadership and leadership development training. If you would like more information, please call 250-561-5846 or 1-800-371-8111 ext. 5846 to be placed on our interest list and keep up-to-date with our progress.

Fundamentals of Insurance Take the course that is recognized in most Canadian provinces as the premier pre-licensing course for beginning general insurance brokers. Topics include: • Insurance contracts • The fire policy • Residential and commercial property insurance • An introduction to liability insurance • Accident and sickness insurance • ICBC’s Autoplan insurance Passing the Fundamentals of Insurance exam (additional fee, see below) qualifies you for a Level 1 General Insurance Salesperson’s License in BC. For more information on professional certification as an insurance broker,

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please visit the Insurance Brokers of BC website at www.ibabc.org Textbook: Will be provided Instructor: Paul Vezina, CAIB

Bookkeeping Certificate Our Bookkeeping Certificate will provide you with a well-rounded understanding of the complete bookkeeping cycle, from how to set up a company through the full year’s business cycle for both manual and computerized accounting systems. This program is designed to train our future bookkeepers: the ground level accounting professional who can expertly analyze day-to-day transactions, and report them accurately within the accounting cycle. Bookkeepers manage the day-to-day

processing of and tracking of all pertinent financial information to a business. They can provide timely information to owners and managers for sound and informed decision making. Since all businesses need to manage and organize their financial transactions, bookkeepers perform an essential role in every sector of the economy. There are eight courses in this program which are offered to students in a parttime, evening delivery format. Students will generally complete the program requirements in two years, but are given a maximum time frame of three years from the date of first entry. The 8 required courses are: • Fundamentals of Bookkeeping • Intermediate Bookkeeping • Advanced Bookkeeping • Excel For Bookkeepers • Simply Accounting – Level 1 • Simply Accounting – Level 2 • Payroll • Management Skills for Supervisors: Part 1 (see page 9)

CNC Continuing Education 2012–13

Business and management

Prerequisites

• Successful completion of the following with a minimum grade of C: - English 11, Communications 11, or ENGL-045 (or equivalent) - Essentials of Math 11, Apprenticeship and Workplace Math 11, Accounting 11, or MATH 030 (or equivalent) Students who do not meet the above requirements and think they may be admissible as a mature student should consult a CNC counsellor/advisor. • Applicants are recommended to have a strong working knowledge of personal computer applications and a keyboarding proficiency of at least 20 net words per minute.

be submitted (at the time of application is recommended). 3. Upon acceptance, students can register for desired course(s); availability is on a first come, first served basis. Previous coursework credit

Students who have taken similar courses through CNC Continuing Education may be eligible to receive advance course credit up to a maximum of 4 courses. Students looking to investigate these options should consult the Continuing Education Business Program Coordinator at 250.561.5846 to initiate a review by the appropriate Education Administrator. Course descriptions and schedules as follows.

2. Official transcripts (demonstrating required program prerequisites) must

CNC Continuing Education 2012–13

Textbook: TBA (check www.cnc.bc.ca/ce for the latest information) Instructors: Lily Bachand and Lynette Hendricks

Offered twice: Sept 11 – Oct 16/12 | T/TH | 6:30 – 9:30 pm | 33 hours | $355 Jan 2 – Feb 6/13 | M/W | 6:30 – 9:30 pm | 33 hours | $355 Course #: BOOK 101 | Registration recommended by Aug 28 | Dec 19

Bookkeeping Certificate

Intermediate Bookkeeping

Admissions process

1. Submit a completed college application form and pay the $15 application fee. This can be done in person, by fax, or by mail. A digital copy of the application form can be found at www.cnc.bc.ca/ce

introduced to the accounting cycle, beginning with basic concepts including the accounting equation and terminology. They will then advance to analysing transactions, journalizing and posting to special journals and general ledgers.

Bookkeeping Certificate

Fundamentals of Bookkeeping This course introduces students to the bookkeeping profession and will focus on theory and practical applications. Students will be provided with learning experiences for developing skills to understand how a company’s financial records are set up. Students are

This course continues the accounting cycle, taking the student through the cash section of the balance sheets, including petty cash transactions and bank reconciliations. We then explore the intricate workings of the payroll system, starting with basic gross wage calculations, statutory deductions and concluding with the journalizing and posting of the payroll transactions.

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The student then moves on to the statutory tax section detailing the rules and regulations involved with the collection and remittance of GST/HST. The inter-provincial rules for GST/HST as well as potential PST issues will also be addressed. Prerequisite: Fundamentals of Bookkeeping (BOOK 101) Textbook: TBA (check www.cnc.bc.ca/ce for the latest information) Instructors: Lily Bachand and Lynette Hendricks

Offered twice: Oct 30 – Dec 4/12 | T/TH | 6:30 – 9:30 pm | 33 hours | $355 Feb 25 – Apr 3/13 | M/W | 6:30 – 9:30 pm | 33 hours | $355 Course #: BOOK 103 | Registration recommended by Oct 16 | Feb 11

assets, inventory valuations and unearned rent. Students will then prepare an eight-column worksheet and post all of the year-end adjustments, thereby creating the adjusted balances which are used to prepare the year-end financial statements. Once completed, they will then review the procedures for closing the books at year-end. Prerequisite: Intermediate Bookkeeping (BOOK 103) Textbook: TBA (check www.cnc.bc.ca/ce for the latest information) Instructors: Lily Bachand and Lynette Hendricks

Offered twice: Jan 3 – Feb 7/13 | T/TH | 6:30 – 9:30 pm | 33 hours | $355 Apr 22 – May 29/13 | M/W | 6:30 – 9:30 pm | 33 hours | $355 Course #: BOOK 105 | Registration recommended by Dec 20 | Apr 8

Bookkeeping Certificate

transactions. In this course you will learn to use a synoptic journal that replaces the general journal and all the special journals. It is similar to an accounting worksheet and is ideal for an Excel environment. Through the use of a case study this course will take the student through the full accounting cycle from the inception of a business to the year-end financial statement. Prerequisite: Advanced Bookkeeping (BOOK 105) Textbook: TBA (check www.cnc.bc.ca/ce for the latest information) Instructors: Lily Bachand and Lynette Hendricks

Offered twice: Sept 10 – Dec 3/12 | M | 6:30 – 9:30 pm | 33 hours | $355 Feb 18 – May 6/13 | M | 6:30 – 9:30 pm | 33 hours | $355 Course #: BOOK 108 | Registration recommended by Aug 27 | Feb 4

Advanced Bookkeeping Bookkeeping Certificate

Advanced Bookkeeping continues with a focus on adjusting the balance sheet to accurately reflect balances at the fiscal year end. To accomplish this, students will learn how to: calculate the required adjustments for bad debts, prepaid expenses, depreciation on fixed

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Excel for Bookkeepers Excel is a powerful tool that is perfectly designed to facilitate the accounting function for small businesses. The synoptic journal is an effective option for small businesses without too many

Bookkeeping Certificate

Simply Accounting Level 1 This course features a full hands-on lab where students will learn how to use Simply Accounting by Sage. Modules discussed include General Ledger,

CNC Continuing Education 2012–13

Business and management

Accounts Receivable, Accounts Payable, Banking and Reporting. Prerequisite: Fundamentals of Bookkeeping (BOOK 101). Textbook: Simply Accounting Level 1: The Fundamentals, V2012 (Sage University), available through CNC’s Bookstore Instructor: Lily Bachand

Offered twice: Oct 2 – Nov 20/12 | T | 6:30 – 9:30 pm | 24 hours | $325 Feb 28 – Apr 18/13 | TH | 6:30 – 9:30 pm | 24 hours | $325 Course #: BOOK 110 | Registration recommended by Sept 25 | Feb 21

Bookkeeping Certificate

Simply Accounting Level 2 This course follows Level 1 and features a full hands-on lab where students will learn how to use Simply Accounting by Sage. Modules and features discussed include Payroll, Inventory, Time and Billing, Budgeting, Projects, and Departments, advanced reporting, multicurrency, year end, security and database maintenance. Prerequisite: Simply Accounting Level 1 (BOOK 110)

CNC Continuing Education 2012–13

Textbook: Simply Accounting Level 2: Expanding Your Knowledge V2012, (Sage University), available through CNC’s Bookstore. Instructor: Lily Bachand

Bookkeeping Certificate

Instructors: Lily Bachand and Lynette Hendricks

Management Skills for Supervisors

Payroll This course takes an in-depth look at payroll concepts and builds on the payroll knowledge gained in Intermediate Bookkeeping. The rules and regulations regarding payroll are very detailed and prescriptive. Students will learn how to account for various pay structures as well as how to deal with special deductions for RRSP, pension, family maintenance and employee benefits. The course also covers the detailed statutory regulations regarding taxable benefits and year-end compliance reporting. Prerequisite: Advanced Bookkeeping (BOOK 105) Textbook: TBA (check www.cnc.bc.ca/ce for the latest information)

Our Management Skills for Supervisors program provides students with solid, hands-on training in all aspects of management. Group discussions, roleplays and interactive exercises will give you the skills you need to succeed as a new manager or supervisor. The three parts of the Management Skills for Supervisor program are interrelated and can be taken in any order.

Management Skills for Supervisors

Part 1: Interpersonal Communication Skills and Conflict Resolution Effective communication is the heart of management. Learn how to:

Business and management

• Give and receive effective feedback even in the most difficult situations • Create a supportive communication climate for problem solving • Employ effective listening strategies • Be assertive, not aggressive • Resolve interpersonal conflict and turn conflict into cooperation Supplies: All course material and supplies are provided Instructors: Zelda Craig / Larry Badowski

Offered four times: Oct 9 – 12/12 | T–F | 8:30 am – 4 pm | 26 hours | $545 Oct 18 – Dec 13/12 | TH | 6 – 9 pm | 26 hours | $545 Feb 19 – 22/13 | T–F | 8:30 am – 4 pm | 26 hours | $545 Mar 27 – May 22/13 | W | 6 – 9 pm | 26 hours | $545 Course #: CESS 151 | Registration recommended by Oct 2 | Oct 11 | Feb 12 | Mar 20

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Management Skills for Supervisors

Part 2: Group Decision-Making and Problem-Solving Skills

Part 3: Self-Management Skills

Leading people and working within groups are situations many of us encounter. Learn how to:

Before you can manage others, you must be able to manage yourself. Learn how to:

• Understand group dynamics

• Identify your strengths and potential areas of development

• Motivate individuals and teams

• Apply effective interaction strategies

• Utilize appropriate decision making models

• Discover your negative responses to stress and how to overcome them

• Facilitate effective meetings

• Conduct a personal time management strategy

Supplies: All course material and supplies are provided

• And more

Instructors: Zelda Craig / Larry Badowski

Supplies: All course material and supplies are provided

Offered three times: Nov 20 – 23/12 | T–F | 8:30 am – 4 pm | 26 hours | $545 Jan 17 – Mar 14/13 | TH | 6 – 9 pm | 26 hours | $545 Apr 2 – 5/13 | T–F | 8:30 am – 4 pm | 26 hours | $545 Course #: CESS 152 | Registration recommended by Nov 13 | Jan 10 | Mar 26

Instructors: Zelda Craig / Larry Badowski

CNC Continuing Education 2012–13

Business and management

Management Skills for Supervisors As a manager in any profession, knowing how to communicate and resolve conflict are keys to success. The Management Skills for Supervisors offered through CNC’s Continuing Education department provides managers the tools they need for that success. The course, offered via either three four-day workshops or a series of weekly evening workshops, is divided into three parts: Communication Skills and Conflict Resolution; Group Decision-Making and Problem-Solving Skills, and Self-Management Skills. “Part 1 is the most popular level since it delves into interpersonal communication,” said instructor Zelda Craig. “You get to meet a lot of people from different organizations — from truck drivers and telecommunications to those in oil and gas and municipal sectors.” “People have a lot of biases that they’re not aware of. This gets them to understand conflicts between different demographics, older workers and those in the Twitter generation.” Students will also learn the six rules of developing a supportive work climate and how to give and receive effective feedback in difficult situations. Part 2 is a hands-on workshop that gives students knowledge on how to become more effective in meetings and practise shared responsibility and leadership. Students will also discover the five motivational drives of all people. They will also receive great ideas to take back to their organizations. Part three focuses on the individual supervisor, identifying strengths and potential areas of development. “People come from many different backgrounds and if we can understand ourselves better, we can deal with friction better,” said Craig. Craig has years of experience in the areas of facilitating, human resources and management skills. She holds a BA in Psychology, MBA and has her CHRP (Certified Human Resources Professional) designation. “These workshops are a lot of fun, interactive and very hands-on,” she said.

CNC Continuing Education 2012–13

Business and management

NEW

Project Management CNC Continuing Education is proud to partner with the National Project Management Inc. (NPM) to offer industry leading training in project management. People with demonstrated skills in project management provide significant value to the organization, are more likely candidates for job promotion, and substantially increase the marketability of their services. This series of professional development programs provide project management training designed for those who want to acquire industry standard project delivery skills. Each course provides participants with a tool kit of techniques for delivering projects on-time, on-budget, and achieving customer satisfaction. These workshops are intense, comprehensive, and are presented in one- to five-day sessions covering the content of longer duration courses in a condensed and cost-effective format. The workshops include programs ranging from basic to advanced topics and also include PMP/CAPM Certification Preparation programs. The courses are delivered by

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practicing project management leaders from industry. All programs align with the Project Management Institute (PMI) standards and guidelines and offer Professional Development Unit (PDU) credits.

May 2 – 3/13 | TH/F | 8:30 am – 4:30 pm | 15 hours | $899 Course #: TBA | Registration recommended by Sept 24 | Nov 26 | Feb 18 | Apr 25

Project Management Project Management

Project Management Tools and Techniques: Level 1 This course is specifically designed for new project managers or those without previous formal project management training. The course provides a comprehensive overview of project management techniques so you can effectively plan, manage, and control projects based on the standards of the Project Management Institute. Theory and practical examples of these methodologies are provided in an interactive format. You gain skills that you can apply immediately on the job. Supplies: All course material and supplies are provided

Offered four times: Oct 1 – 2/12 | M/T | 8:30 am – 4:30 pm | 15 hours | $899 Dec 3 – 4/12 | M/T | 8:30 am – 4:30 pm | 15 hours | $899 Feb 25 – 26/13 | M/T | 8:30 am – 4:30 pm | 15 hours | $899

Project Management Tools and Techniques: Level 2 This course is a continuation for those who have taken Project Management Tools and Techniques: Level 1. Participants receive more advanced project management skills development training, building on the theory and fundamentals of the Project Management Institute (PMI) framework. Executing project management in the real world requires practical skills to tackle many issues. Changing client requirements, multiple scope change requests, limited resources, lack of authority, difficult clients are all problems that the project manager often faces and must manage and control. This course provides a comprehensive overview of the issues which project managers face in their work and provides practical tools, based on PMI best practices, for managing them. Instruction and industry examples of these tools are provided in an interactive format.

CNC Continuing Education 2012–13

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Students completing Level 1 and 2 will receive a Project Management Certificate of Completion issued by National Project Management Inc.

subject, knowledge area, and hundreds of review questions with answers for each topic. Participants also receive an Exam Prep Study Guide Text, and Exam Simulation Software.

Recommended: Project Management Tools and Techniques: Level 1 or previous PMI-compliant training

Recommended: Previous Project Management training and/or experience

Supplies: All course material and supplies are provided

Project Management

PMP/CAPM Certification Preparation Workshop Certification from the Project Management Institute is the industry standard for demonstrating competence and a solid foundation of project management skills. This workshop prepares participants to write the PMI Project Management Professional (PMP) and the Certified Associate in Project Management (CAPM) certification exam and provides the required educational credits for new applications. Participants receive comprehensive reference binder covering all PMP/CAPM exam topics organized by

CNC Continuing Education 2012–13

are typically more likely to be promoted to senior positions and responsibilities. This course provides comprehensive skills development training in project communications for all skill levels. Students are provided with practical communication strategies, tools, and best practices along with a variety of real life examples of their application in an interactive format to enhance learning. Supplies: All course material and supplies are provided

Project Management

Project Communications and Stakeholder Management

Project Management

The ability to communicate efficiently is perhaps the most critical skill in managing today’s projects. Success in motivating project teams, delegating, organizing, problem solving, selling ideas, obtaining/providing information, reporting on performance, managing organizational transition, and implementing ideas depends heavily on your ability to communicate and influence. People with demonstrated skills in the area of communications provide value to the organization, and

Risk is an important reality in managing projects. This course provides a comprehensive overview of risk and strategies on how to manage risk. The course is structured around the risk management process defined in the Guide to the Project Management Body of Knowledge (PMBOK), published by the Project Management Institute. The course provides a systematic approach of identifying risks, analyzing the risks for potential impact to the organization or project, creating strategies to

Project Risk Management

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mitigate risks, applying risk response measures when risk events occur, and establishing procedures for monitoring, controlling, and reporting on risks. Both concepts and practical tools are provided for students to manage risk in their own organizations and projects. Supplies: All course material and supplies are provided

Project Management

significantly improves your organization’s efficiency. All course content is compliant with the project management theory, practices and standards of the Project Management Institute. Students are provided with best practices along with real life project management examples of their application in a hands-on interactive format to enhance learning. Supplies: All course material and supplies are provided

MS Project for Managing Projects MS Project is a powerful industry standard software tool that can help you manage projects, programs, and multiple tasks. This course provides comprehensive training covering the skills required to create a project plan, identify tasks, assign resources to tasks, create a project calendar, and create custom reports to monitor progress using different views to track budgets, schedule, and task status. You will also learn how to create project plan templates that you can reuse on your own projects and tasks, which

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Post-Diploma in Human Resources Management This diploma in Human Resources will provide both Canadian and international students with the opportunity to gain an in-depth understanding of human resources management topics. Students will gain the knowledge they require to become effective supervisors,

managers, or human resources professionals in Canada. Linkages between the course work and the Required Professional Capabilities (RPCs) necessary to earn a Certified Human Resources Professional (CHRP) designation will be made, helping to prepare students for the national examinations developed by the Canadian Council of Human Resources Associations.

CNC Continuing Education 2012–13

Business and management

This program is offered to students in a full-time, 10-course format delivered over three semesters. Students wishing to take the diploma part-time will need to complete the program within six years of starting. Prerequisite: Students admitted into this program must have a minimum of a two-year diploma from a recognized post-secondary institution, or equivalent. International students from a non-English speaking country are required to provide proof of a 6.0 IELTS or 80 IBT TOEFL result. Admissions process

1. Submit a completed college application form and pay the $15 application fee. This can be done in person, by fax, or by mail. A digital copy of the application form can be found at www.cnc.bc.ca/ce 2. Official transcripts (demonstrating required program prerequisites) must be submitted (at the time of application is recommended). 3. Upon acceptance, students can register for desired courses. Availability is on a first come, first serve basis. Course descriptions and schedules as follows.

CNC Continuing Education 2012–13

Post-Diploma in HR Management

Employment Law, Employment Standards and Human Rights This course gives students an overview of employment contracts and employment relationships as they are dealt with both by common law and statute, including human rights, occupational health and safety, and industrial standards. The primary focus of this course is the non-unionized workplace (a complement to MGT 264 Industrial Relations, which focuses on the unionized workplace). Textbook: Employment Law for Business and Human Resources Professionals (Filsinger), available through CNC’s Bookstore.

Post-Diploma in HR Management

Industrial Relations Industrial relations is generally used to refer to the relationship between a union (an organization run by and for the workers) and an employer (an organization or organizations that employ the workers in the union). The goal of the course is to gain an

understanding of the varied interactions between unions and employers. Theoretical discussion will be balanced with applied activities and examinations of past, current and possible future practices. Textbook: Industrial Relations in Canada (Hebdon and Brown), available through CNC’s Bookstore.

Post-Diploma in HR Management

Training and Development In today’s economy, employee skills and talents are often the source of “competitive advantage” for organizations. Human resource managers are often tasked with developing in-service training for frontline employees and professional development programs for future leaders and managers. This course teaches students to balance the need for training and development opportunities with the organization’s demand for accountability and return on investment. Students will learn about the increasing use of

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technology, blended approaches to training delivery, explicit and hidden costs of training as well as how to evaluate the effectiveness of the training. Textbook: Managing Performance Through Training and Development (Saks and Haccoun), available through CNC’s Bookstore.

Textbook: Strategic Human Resource Planning (Belcourt and McBey), available through CNC’s Bookstore.

Post-Diploma in HR Management

Post-Diploma in HR Management

Strategic Human Resource Planning This course introduces students to strategy formulation and implementation within a human resource (HR) context. Students will learn to identify trends and issues, as well as develop an understanding of the concepts of HR strategy, program development and implementation. HR managers have a critical strategic role in organizations, and HR strategies must be aligned with business objectives and performance indicators in order to maximize the effectiveness of the organization.

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Occupational Health and Safety Occupational Health and Safety programs used to be delegated to technical experts, but in British Columbia there is a growing awareness that responsibility (and liability) for an effective OHS program starts at the front line and extends through all the layers of supervision and management in an organization. This course is intended to give the student a basic understanding of the elements that combine to create an effective Occupational Health and Safety program (OHS). Textbook: Management of Occupational Health and Safety (Kelloway and Francis), available through CNC’s Bookstore.

Jan 9 – Apr 24/13 | W | 6 – 9 pm | 3 credits | $504 (plus student fees)

Course #: HRPR 302 | Registration recommended by Dec 21

Post-Diploma in HR Management

Performance Management This course investigates the circumstances of the “underperforming employee” and moves students from the common misconception of the “lazy,” “unmotivated,” or “incompetent” employee to an accurate diagnosis and mitigation of the real performance issue. We will examine performance management on an organizational basis, identifying organizational strategies such as regular performance evaluations, job design and rewards as tools that can prevent potential problems from arising. We will also identify processes and strategies to use once a performance problem has been identified, including positive discipline and progressive discipline. Textbook: Managing Performance Management (Aguinis), available through CNC’s Bookstore.

CNC Continuing Education 2012–13

Business and management

Post-Diploma in HR Management

Management Skills for Supervisors Managers must have strong interpersonal skills, problem-solving skills, and self-management in order to interview job applicants, coach employees, investigate accidents or complaints, conduct performance evaluations, and demonstrate effective leadership. This course is designed specifically to help students: • Improve interpersonal communication by understanding the role of non-verbal communication and culture in how messages are sent and received, as well as providing students with skills and strategies to communicate assertively and turn conflict into collaboration. • Understand their own problemsolving and decision-making styles, and the impact these styles may have on others. • Learn group problem-solving and decision-making strategies.

CNC Continuing Education 2012–13

• Learn how to motivate others by managing their own behaviour and communication style. • Understand the cumulative impact of stress, and learn how to manage their reactions under tension, pressure, and stress. Supplies: All student materials are provided

Post-Diploma in HR Management

Compensation and Benefits This course introduces students to the complex field of compensation and benefits. There are as many different compensation schemes as there are types of occupations, and there is no “one size fits all” approach to compensation. Compensation packages must be linked to the organization’s goals and strategies in order to maximize the effectiveness of the organization. In this course, students will learn how to design an appropriate compensation system by identifying the different ingredients

available to HR managers, their benefits and constraining factors. We will examine performance pay plans, compensation values, and the technical processes required to implement the compensation package. Textbook: Strategic Compensation in Canada (Long), available through CNC’s Bookstore.

Post-Diploma in HR Management

Recruitment and Selection Successful organizations know that the first rule of success is to hire the right people. As Canada moves into a skilled labour shortage, understanding effective recruitment practices is critical to identifying a qualified pool of candidates. Once the candidates are identified, they must be assessed on a number of different levels, including the skills and talents they bring to the organization and their fit with the team. This course will provide students with a comprehensive study of current recruitment and selection practices in Canada. It is recommended for small

Business and management

business owners, frontline managers and human resource professionals. Textbook: Recruitment and Selection in Canada (Catano, Wiesner, Hackett, and Methot), available through CNC’s Bookstore.

Post-Diploma in HR Management

Professional Practice in Human Resource Management HR managers must develop strategies that complement the overall business strategy: they manage budgets, develop, implement and measure programs and projects, procure contracted service providers, and are a collaborative member of the management team. This course prepares students to step into an HR management role in Canada by giving an overview of the business environment, protocols, and tools used by managers in Canadian organizations. Textbook: Fundamentals of Project Management (Heagney), available through CNC’s Bookstore.

www.cnc.bc.ca/ce

Conflict Resolution

CNC Continuing Education is proud to partner with the Justice Institute of British Columbia to offer courses toward their Conflict Resolution Certificate and their Associate Certificate in Workplace Conflict. Either certificate can help you achieve excellence in your personal and working relationships. For more information on these certificates, please see the Justice Institute’s website at www.jibc.ca The following Justice Institute courses are scheduled at CNC in Prince George during 20122013:

Conflict Resolution

Foundations of Collaborative Conflict Resolution: Workplace Focus Dealing effectively with workplace conflicts is a key competency for success in any job. This foundation course offers you effective and practical tools for resolving conflicts collaboratively in the workplace. Through examination of the sources of conflict attitudes and beliefs, conflict styles, and the role of assumptions and emotions, you will gain an overview of conflict dynamics and collaboration strategies. This highly participatory course emphasizes self-awareness and understanding through structured exercises and simulations. A DVD will be provided for you to record your roleplay on the final day of the course. This course is equivalent to Foundations of Collaborative Conflict Resolution. Students must take either this course or Foundations of Collaborative Conflict Resolution as a prerequisite for other required courses in the certificate.

CNC Continuing Education 2012–13

Business and management

Prerequisite: None

Prerequisite: Either Foundations of Collaborative Conflict Resolution or Foundations of Collaborative Conflict Resolution: Workplace Focus.

dispute resolution process. A DVD will be provided for you to record your roleplaying exercise on the final day of the course.

Prerequisites: Either Foundations of Collaborative Conflict Resolution or Foundations of Collaborative Conflict Resolution: Workplace Focus AND Negotiation Skills Level 1 or Mediation Skills Level 1.

Conflict Resolution

Mediation Skills Level 1

Dynamics of Power

This course introduces you to the concepts, skills and techniques needed to mediate disputes: determining whether mediation is appropriate, the role of the mediator, guiding the process, managing emotions and using communication skills as a mediator. Mediation is a practical method for helping people resolve their conflicts and attain mutually satisfactory outcomes. You will have opportunities to mediate simulated disputes involving co-workers, customers, committee members, neighbours, parents/teens and co-parents. Emphasis is on skill development through simulated mediations assisted by trained coaches. A DVD will be provided for you to record your role-playing exercise on the final day of the course.

This course will provide you with an opportunity to examine critical questions regarding your personal relationship with power. What is power? How do we relate to it on a daily basis? How do we use personal power and influence in conflict or negotiation situations? What is the basis of our power as we work to resolve disputes and implement restorative practices, and what are the implications of using that power? Learn how to recognize the power base of others, and the implications that power dynamics have in dispute resolution and restorative practice. Through video simulations, self-reflective exercises and small-group discussions, you will become more comfortable with power dynamics and identify how power can be used positively to enhance the

CNC Continuing Education 2012–13

Conflict Resolution

Conflict Coaching Level 1 In this introductory course, you will learn coaching techniques to help others gain clarity, develop fresh perspectives, and address their conflict with new strategies acquired through their coaching interaction with you. You will develop tools to champion and support, enlighten and confirm, understand and action solutions with those whom you coach that will allow for conversations that lead to real change. Prerequisite: None

General interest

Prerequisite: Either Foundations of Collaborative Conflict Resolution or Foundations of Collaborative Conflict Resolution: Workplace Focus

Conflict Resolution

Dealing With Anger This course builds on the material in Foundations of Collaborative Conflict Resolution and Foundations of Collaborative Conflict Resolution: Workplace Focus, and presents theory, skills and approaches for managing one’s own angry feelings and behaviours, and responding to anger in others. Angry, hostile or resistant feelings and behaviours are commonly generated in conflict situations. Efforts to resolve the conflict may be ineffective if these feelings are ignored or denied. Topics such as anger triggers, selfmanagement, defusing skills, the origins of personal expressions of anger and disengaging from angry encounters are explored. Emphasis is on selfawareness and skill development through small-group exercises. A DVD will be provided for you to record your role-playing exercise on the final day of the course.

www.cnc.bc.ca/ce

Conflict Resolution

Prerequisite: None

For more on business, see: • Going Pro: The Business of an Artist, page 3

Handling Conflict in Virtual Environments

• Going Pro: The Business of a Photographer, page 4

Dealing with angry people and trying to resolve conflict over the telephone, via e-mail or text, or even by Skype can be distinctly challenging. In this two-day course, you will focus on learning and practicing effective verbal, para-verbal and text-based communication skills for defusing anger and resolving conflict, with an emphasis on the use of the voice and text-based communication.

General interest

The course will be of interest to people who want to learn the contextual differences between the multiple communication mediums afforded by today’s technology. You will explore how these differences can influence interpersonal conflict and attempts at its resolution, while developing skills and approaches to respond effectively to anger and manage conflict.

Introduction to Digital Cameras To produce the best photos, it is crucial to understand how your digital camera records images. This course covers terminology and operations of the digital camera and is designed for the novice digital camera user who wants to understand how the camera works. Hands-on assignments will familiarize you with camera controls. It is strongly

CNC Continuing Education 2012–13

General interest

recommended that you bring a USB cable and/or card reader, and your camera’s manual.

finished, burn your masterpiece to DVD and play it on your TV/computer or share with family.

Instructors: Book Buksa and Andrea Johnson

Recommended: Keyboarding skills and computer experience.

Supplies: Your digital photos — a USB memory drive is provided. Instructor: George Krahn

Nov 8 – Dec 13/12 OR Apr 25 – May 30/13 | TH | 6:30 – 9:30 pm | 18 hours | $155 plus tax Course #: CEEX 123 | Registration recommended by Nov 1 | Apr 18

Introduction to Russian Language Did you know that the Russian alphabet has 33 letters: 21 consonants, 10 vowels, and two letters without sound? Join us for this introductory course to the Russian language and learn the basic tools and information you need to begin communicating easily and effectively in Russian. Lessons will include pronunciation, phrases, and basic grammar which will allow you to begin to speak, read, and write Russian. Textbook: Essential Russian (Berlitz), available through CNC’s Bookstore.

Introduction to Guitar Instructor: Larysa Koops

For more on photography, see: • Photography – The Next Level, page 3 • Going Pro — The Business of a Photographer, page 4

Introduction to Photo Slideshows Turn your digital photos into a fun movie slideshow! Not only will you learn easy ways to create movies with your photos by adding transitions, motion effects, and music, but you will learn how to tell an incredible story — your story! Once

CNC Continuing Education 2012–13

Learn how to tune your guitar, play basic open chords (barre chords for intermediate players), read tablature, strum with a pick, name the notes on the fretboard, and play simple songs. Handouts and CD provided.

Offered twice: Oct 17 – Dec 5/12 OR Mar 6 – Apr 24/13 | W | 7 – 8:30 pm | 12 hours | $125 plus tax Course #: CEWD 121 | Registration recommended by Oct 10 | Feb 27

General interest

NEW

The Art of Wine Appreciation Ever wonder what all the fuss is about wine? What motivates people when buying wine? Is it really possible to make quality assessments if you’re not an expert? How? These workshops are designed to give you the basic tools to taste and assess wine like a professional. BC wines will be in the spotlight as this region is becoming renowned for its quality wine at various pricing levels. Your instructor is Doug Jamieson, a certified sommelier and experienced wine educator who approaches this complex subject with a fun, relaxed and casual style. Students will sample six wines per seminar, intending to increase your wine knowledge in a quantum leap. Required: Students must be at least 19 years of age.

The First Sip – Introduction to Wine Appreciation Many people enjoy wine but have limited knowledge to make good wallet

www.cnc.bc.ca/ce

Syrah or Shiraz? You will taste Syrah from different wine regions around the world and discover the complexity this grape type offers depending on where it is grown. Nov 15/12 | TH | 6:30 – 9:30 pm | 3 hours | $45 plus tax Course #: TBA | Registration recommended by Nov 8

The Beauty of Bordeaux Using your taste buds, discover how the Bordeaux region is important to the world of wine. This seminar will focus on why Bordeaux blends are a dominant wine sales category while we will explore a few local twists. Feb 7/13 | TH | 6:30 – 9:30 pm | 3 hours | $45 plus tax

Course #: TBA | Registration recommended by Jan 31

Chardonnay: The Galvanizing Grape of the Wine World Love or hate it, Chardonnay is one of the most important grape types in the wine world and we will discover why. Examples from around the world will be tasted and discussed. A necessary seminar, even for those who think they don’t like Chardonnay — they will be pleasantly surprised! Apr 11/13 | TH | 6:30 – 9:30 pm | 3 hours | $45 plus tax Course #: TBA | Registration recommended by Apr 4

NEW

Sew Easy! Teresa Bell has provided home and life skill classes to learners in various locations. She holds a degree in Applied Science, a degree in Education (B.Ed.) and is a Professional Home Economist (PHEc). Teresa provides

CNC Continuing Education 2012–13

General interest

six computerized sewing machines and the tools and equipment required: all you have to do is sign up. Students supply fabric and notions (Fabricland has agreed to give a discount for students taking these courses).

Beginner Sewing — Learn to Sew on a Machine

history of fashion design as it evolved over the course of history to what it is today. Learn about the grandiose midcentury creators as well as the latest and most recent up-and-coming generation of new designers. Explore the fashion design process: practice how the big designers generate their ideas in this fun and interesting class with sketching, draping and storyboarding.

No experience in operation of a sewing machine? Need a refresher? Learn the parts and how to operate a generalpurpose sewing machine. Each student learns using a computerized sewing machine (machines and sewing tools supplied for class) and over the duration of the course learn how to make a simple garment.

Oct 16 – 23/12 OR Feb 5 – 12/13 | T | 6 – 9 pm | 6 hours | $60 plus tax Course #: CEXX TBA | Registration recommended by Oct 20 | Jan 25

Instructor: Teresa Bell

Sign language

Offered twice: Oct 2 – Nov 6/12 OR Mar 5 – Apr 9/13 | T | 7 – 9 pm | 12 hours | $125 plus tax Course #: CEXX 999 | Registration recommended by Sept 21 | Feb 22

Fashion Design 101 Listen in and participate with Barbara’s talk on fashion design in these two three-hour sessions. Learn about the

CNC Continuing Education 2012–13

Instructor: Barb Scholz

Signing Naturally Level 1, Prep 1 (Units 1–3) Have you always wanted to learn sign language? This course is an introduction to American Sign Language (ASL). You’ll learn to recognize various grammatical features of the language and develop beginning vocabulary. After finishing the course, you can:

• Introduce yourself • Exchange personal information • Talk about your surroundings • Ask questions • Give basic directions Textbook: Signing Naturally Level 1 (text/video or text/DVD) is strongly recommended. (Order from www.dawnsign.com or call 1.800.549.5350) Instructor: Nancy Zavaglia

Signing Naturally Level 1, Prep 2 (Units 4–6) Building on Prep 1, this course continues your introduction to American Sign Language (ASL). Topics include spatial referencing, contrastive structure, the expression of time, rules for social interaction, the formulation of negative statements, and the concept of finger spelling. After finishing the course, you’ll be able to discuss personal information, family

Medical / health care

information, and various physical activities. Prerequisite: Signing Naturally Level 1, Prep 1 Textbook: Signing Naturally Level 1 (text/video or text/DVD) is strongly recommended. (Order from www.dawnsign.com or call 1.800.549.5350) Instructor: Nancy Zavaglia

Signing Naturally Levels 3 and 4 Levels 3 and 4 will be offered if there is sufficient interest. Call 250.561.5846 to place your name on an interest list. Level 3: January – February 2013 | M/W | evenings | $197 Level 4: Feb – March 2013 | M/W | evenings | $197

Medical / health care Medical Office Assistant The role of the Medical Office Assistant within the medical office is greatly expanding, with additional roles and responsibilities. Our Medical Office Assistant course is designed to give you a comprehensive overview of the skills and competencies you will require to be successful as a MOA. This course includes classroom and computer lab time, as well as hands-on clinical training in areas such as routine tests and exams. Topics include: • Office organization and procedures • Appointments • Bookkeeping • Deportment and patient care • Basic anatomy and terminology • Medical Office Information System • Billing for MSP, WorksafeBC, ICBC, RCMP, and private (GPs, specialists, and hospitals)

www.cnc.bc.ca/ce

• Fee codes and diagnostic codes • Submissions to Teleplan Prerequisites: Prior to the start of the course, students must have successfully completed Continuing Education’s Medical Terminology (CEOA 154) or an equivalent Medical Terminology course that is recognized by CNC. Students will be allowed to register for the MOA course if they are also currently registered in Medical Terminology, however, if they do not successfully complete Medical Terminology before the start of the MOA course, their fees for the MOA course will be refunded and their seat made available to the next qualified student. In addition, it is strongly recommended that students have a good working knowledge of both Microsoft Word and Excel. While not prerequisites for the MOA course, knowledge of both of these computer programs will be very useful during the computer training component of the course. (Microsoft Word and Excel courses can be found in the Information and Office Technologies section of this calendar.) Supplies: All handouts and other materials are provided in class. Instructor: Charlotte Wenninger

CNC Continuing Education 2012–13

Medical / health care

M/W evenings and 4 Saturdays (Detailed schedule posted at www.cnc.bc.ca/ce) | Sept 10 – Dec 12 | 99 hours | $1195 Course #: CEOA 150 | Registration recommended by Aug 27

Medical Terminology After completing this course, you will have all the medical terms at your fingertips (or your distal phalanges). You will learn the fundamentals of written and spoken medical terminology, giving you a solid foundation for our Medical Office Assistant, Nursing Unit Clerk and Sterile Supply Technician programs. Note: To succeed in this course, you will need strong English skills and the ability to handle a challenging workload. Textbook: Medical Terminology: A Living Language (Fremden and Frucht), available through CNC’s Bookstore. Instructor: Chris Barnett

CNC Continuing Education 2012–13

Registration recommended by Sept 17 | Jan 14 | Apr 22

NEW

Certified Life Skills Training The Life Skills approach to experiential training has proven to be a well received and effective training method that empowers individuals to take control of their lives both personally and professionally. This training offers a Coaching Certificate based on the Saskatchewan NewStart Model, which is provided through Personal Quest Training. It also offers the opportunity, upon obtaining the Life Skills Coach certificate, to enroll in a nationally recognized accreditation process. This 240-hour intensive training program is presented in three phases and gives the Coach trainees the personal awareness, theory and skill practice to effectively coach in organizations in a wide variety of areas. The course consists of 148 hours of classroom times followed by a practicum (organized by the instructor). This training program has been designed and developed using a holistic

approach and addresses the changing dynamics and challenges of both urban and rural communities of Northern British Columbia. Required:

• Grade 12 or equivalent reading ability • Personal maturity and stability • Completed questionnaire (in Student package – must be returned to CNC Continuing Education Department prior to course start) • Copy of current resumé (bring to first day of class) • Personal autobiography (bring to first day of class) • Three character references (bring to first day of class) • Personal/telephone interview to fully determine their understanding of the course requirements Instructor: Diana Mould

Eight weekends, between September 21/12 and January 20/13 | F–SU | Friday 6 – 9:30 pm; Saturday–Sunday 8:30 am – 5 pm | $2,660 Course #: CESS 189

Medical / health care

Dental Independent Dental Hygiene Study for Dental Hygienists Are you an internationally educated outof-province dental hygienist? Or a dental hygienist who has passed the National Dental Hygiene Certification Board Exam? Or perhaps a nonpracticing dental hygienist who wants to refresh skills before re-entering practice? CNC offers an independent dental hygiene study program, designed for dental hygienists who want to sit the BC Clinical Exam and for those who are required to upgrade their clinical skills, or renew or enhance dental hygiene knowledge/skills for re-licensure.

two components: theory and clinical. The theory component, which consists of self-study, must be completed before the clinical. Theory self-study is recommended at 96 hours and the clinical component is 28 hours. After successful completion of both components, and approval by the College of Dental Surgeons, dental assistants and dental hygienists qualify to perform the following five clinical procedures under the supervision of a dentist: • Fabricating provisional restorations • Trying-in provisional restorations and adjusting occlusion outside the mouth

Time, date, and fee: Based on individual needs and applications

Provisional Prosthodontics This course increases the professional capacity of licensed dental assistants and registered dental hygienists. It has

www.cnc.bc.ca/ce

Instructor: Gigi Angielski, CDA Theory Begins September 2012 ] Self-directed study – no set hours (96 recommended) Course #: CEDR 191 Clinical Oct 12 – 13/12 and 20 - 21/12 | 28 hours of lab completed in CNC dental lab over two weekends Course #: CEDR 192 Total cost Theory and clinical: $1,555

• Cementing provisional restorations • Removing provisional cement

For more information, or to add your name to the interest list, call us today at 250.561.5846 or 1.800.371.8111, ext. 5846.

hygienists with a minimum of one year’s experience. Those with less experience may participate with the instructor’s approval.

• Removing provisional restorations Note: Students must obtain a sponsor dentist to facilitate practice opportunities, access to equipment and supplies, and evaluation of exercises.

Dental Office Receptionist The receptionist is a vital part of the dental team. This course thoroughly prepares you for work or improves your existing skills.

The College of Dental Surgeons recognizes this course for 22 continuing education credits.

Upon completion of this course you will be fully knowledgeable in dental terms and anatomy, telephone and customer etiquette, billing, dental plans, and manual and computerized bookkeeping.

Prerequisite: Students must be certified dental assistants or registered dental

It is recommended that students have good basic computer skills.

CNC Continuing Education 2012–13

Medical / health care

Successful completion of this course gives students one credit in the selection process for CNC Dental Hygienist and two credits into the CNC Dental Assistant selection process.

partnerships with other colleges and institutions to increase the opportunities for our local residents to obtain certificates or continuing education right here at home.

Course components:

Our staff meets regularly with Northern Health managers and staff to discuss the needs of the health care field and the ways in which we may be able to fill those needs.

• 60 classroom hours • Use of Power Practice software Prerequisite: Grade 10 or equivalent. Instructor: Leanna Foy

Fall 2012 | T/TH | 6 – 9 pm | $710 Course #: CEDR 150

Medical / health care certificate programs The health care field continues to be a popular employment and career choice both for young people entering the workforce as well as for mature students looking for a career change. Over the past year, Continuing Education has maintained our goal of developing and strengthening

CNC Continuing Education 2012–13

By providing certificate courses here in Prince George, we are making education and retraining affordable and accessible. No longer is it necessary to undergo inconvenience and expense to travel to other parts of the province to become a recognized qualified professional. CNC’s Continuing Education now offers certificates in the following programs: • Advanced Foot Care certificate • Autism Spectrum Disorder (POPARD certification)

Advanced Foot Care Certificate This certificate course is brokered through one of our partners, Vancouver Community College. It is only open to licensed and practicing LPNs, RNs and RPNs. This revised five-day advanced course includes theory and clinical components and will provide students with a certificate in foot care. It specializes in dealing with advanced foot care techniques for older adults, including the use of the Dremel drill. It is required that students purchase several pieces of specialized foot care equipment, which are all available in the CNC College Bookstore. Spaces in this course are limited. Call us to register your interest. We anticipate offering this course in Fall 2012.

• Community Mental Health Certificate • Nursing Unit Clerk Certificate • Primary Care Paramedic • Sterile Supply Technician Certificate

Medical / health care

Introduction to Autism Spectrum Disorders (ASD) — Practical Applications Offered in partnership with POPARD (Provincial Outreach Program for Autism and Related Disorders) Explore techniques and strategies to support the on-going development of those with autism spectrum disorders (ASD). This course is aimed at education assistants, youth care workers, teachers, and parents. It focuses on the school-aged child, but the information and strategies are applicable across all ages and settings. On passing the final exam in this course, you will be issued a provincially recognized certificate endorsed by POPARD. Topics include: • Abnormal responses to sensation • Social and cognitive issues • Problem behaviours Recommended: English reading and comprehension equivalent to Grade 10.

www.cnc.bc.ca/ce

Instructor: Lynda Struthers, BSc, MEd, S-LP(C) Education and Behaviour Consultant - POPARD

Students wishing to register for this course are required to attend an information workshop.

Date/time: TBA (based on interest) | 30 hours | $855 (textbook required, $40 approx.) Course #: CECX 126

Prerequisites:

Nursing Unit Clerk Certificate This course runs as a part-time course, with the next offering being January / February 2013. This certificate is recognized by Northern Health as a requirement for individuals interested in working as nursing unit clerks in most health care facilities in Prince George. The Nursing Unit Clerk is the first point of contact on the ward and deals with all enquiries and medical requisitions from family and other medical professionals and departments. In this course, you will learn the hospital procedures and processes and will work with many of the forms used in the hospital setting. In the practicum portion, you will have the opportunity to work alongside a Nursing Unit Clerk, learning to put your new skills into practice.

• Medical Terminology • Familiarity with a Windows operating system environment and a keyboarding speed of 35 wpm or higher • Successful completion of English 11 or English 045 or equivalent • Northern Health Immunization requirements • Proof of application for a Criminal Records Search Instructor: Jalwinder Bhullar

January / February 2013 (completion tentatively scheduled for December 2013) | 255 hours theory followed by 150 hours practicum (405 hrs total) | $4,200 Course #: TBA

CNC Continuing Education 2012–13

Medical / health care

Certificate in Community Mental Health Gain a college credential in mental health! This program, offered in partnership with Douglas College, uses Psychosocial Rehabilitation (PSR), which the Northern Health Authority has identified as a foundation of mental health care. PSR is a holistic approach that places the person — not the illness — at the centre of all interventions. The full certificate consists of two courses: • Introduction to Mental Health • Psychosocial Rehabilitation You can take the courses individually as long as you meet the prerequisites. Those with limited or no experience in mental health should take Introduction to Mental Health first. Health care workers with current experience and knowledge of the following topics can take Psychosocial Rehabilitation first. Please note that a challenge exam may be required in some circumstances. The topics you are required to have experience in, in order to challenge the Introduction to Mental Health component are:

CNC Continuing Education 2012–13

• Mental health disorders

Instructor: Penny Jones, RPN, CPRP

• The mental health system

Prerequisite: None, although it’s recommended that students have English reading and comprehension equivalent to Grade 12

• Best practices in mental health reform • Person-centred practice

Certificate in Community Mental Health

Introduction to Mental Health For those with no previous experience, this course is an excellent introduction to mental health care, and is a prerequisite for employment with many agencies and organizations. It also benefits those working in mental health wanting to strengthen their knowledge and skill base and acquire a credential. This course is a prerequisite for Psychosocial Rehabilitation. You’ll discover the philosophy and values that direct care, disorders that constitute serious and persistent mental illness, person-centred practice, facilitative communication, behaviour management, non-violent crisis intervention, the mental health system and evidence-based practice. This course includes the Non-Violent Crisis Intervention Certificate.

Textbook: Communications in Nursing (7th ed.)

Certificate in Community Mental Health

Psychosocial Rehabilitation (PSR) PSR Principles and PSR Practice are combined to form this course. This course focuses on the concept of recovery, and uses the PSR approach to keep the person with mental illness at the centre of all interventions. It includes a practice component. PSR is grounded in the notion of recovery and self-determination (empowerment) for people with severe and persistent mental illness. PSR explores how psychosocial/psychiatric rehabilitation can help achieve recovery. This course focuses on:

Medical / health care

• Core concepts of psychiatric rehabilitation

About our instructors

Penny Jones • Psychiatric rehabilitation models and methods • Key competencies for working in a psychiatric rehabilitation environment Prerequisites: Introduction to Mental Health course or health professional with current documented experience in the mental health field; English 12 with a grade of C preferred; current criminal record search within six months of registration date; current CPR C while in practice component of program. Note: Costs associated with prerequisites are your responsibility. Textbook: Communications in Nursing (7th ed.) and Psychiatric Rehabilitation (2nd ed.)

As a CNC instructor for Introduction to Mental Health and Psychosocial Rehabilitation, Penny Jones prepares students to work in the field with individuals who live with serious and persistent psychiatric disabilities. Introduction to Mental Health provides 90 hours of theoretical education, covering such topics as the mental health system, psychiatric disabilities, communication skills, leadership, motivational interviewing, and empowerment. This theory is then expanded with psychosocial rehabilitation as well as a practicum component for students to meet the field in a safe supported way.

Instructor: Penny Jones, RPN, CPRP

Once both courses are completed, students will have earned their Certificate in Community Mental Health.

January 2013 start – final dates still to be confirmed | 120 hours (75 hours theory/45 hours practical (practical will be arranged as part of the course) | $1,600 Course #: CECX 121

The opportunities for employment are varied and accessible. There are many successful students Jones now counts as colleagues in the field. Some of the areas where students can utilize their skills supporting individuals in their journey of recovery are residential services, outreach programs, vocational rehabilitation, clubhouse, assertive community teams, among others. This work is challenging but rewarding. While utilizing a multitude of skills it allows you to work with many very courageous individuals who will assist you to learn and grow as a person.

www.cnc.bc.ca/ce

CNC Continuing Education 2012–13

Medical / health care

NEW

Staying in the Game “Staying in the Game” is for front-line service providers who wish to maintain a long and healthy career. Compassion Fatigue (CF) and burnout pose serious physical and mental health risks to the care-provider and can create decreased morale, decreased productivity, and increased sick leave for the employer. This course provides students with the skills and attitudes to manage their risks for compassion fatigue and burnout. At the end of this course, students will have evaluated their personal risk factors and developed a clear strategy for managing them. Note: This course is intended for individuals who have worked as a frontline care giver (social worker, counselor, paramedic, crisis worker, outreach worker, health care worker). Other participants may be accepted with permission from the Instructor. Supplies: Each student is required to bring a bound journal for writing and reflection. Three-holed loose leaf paper is not acceptable. No textbook is required. A suggested reading list will be provided.

Dates, times and cost: TBA

CNC Continuing Education 2012–13

Primary Care Paramedic (PCP) This is a Justice Institute of BC program offered at CNC. This is a 13-week fulltime certificate course. The PCP Program is an entry-level paramedic training program providing the skills and knowledge required to practice as a Primary Care Paramedic. The program focuses on the skills required to assess and manage patients in a pre-hospital care environment. It delivers a strong foundation in anatomy, physiology, pathophysiology and pharmacology to strengthen the decisionmaking and treatment actions required to care for critically ill or injured individuals in a prehospital setting. Upon successful completion of the PCP Program you’ll be able to: • Demonstrate mastery of the PCP patient assessment model • Demonstrate mastery of core paramedic skills

• Demonstrate mastery of PCP interventions and treatments • Demonstrate mastery of PCP procedures • Demonstrate mastery of PCP training protocols • Apply principles of anatomy, physiology and pathophysiology to the assessment and management of medical and trauma calls • Demonstrate the clinical decisionmaking and leadership skills necessary to manage medical and trauma calls. Successful graduates will receive Primary Care Paramedic Certification from the Justice Institute of BC. Certified graduates are eligible to apply for licensure within British Columbia through the Emergency Medical Assistant Licensing Branch. Classes take place at CNC beginning in February 2013, but registration is handled through the Justice Institute of BC. Please contact JIBC directly for costs and details. www.jibc.ca

Medical / health care

Medical Device Re-Processing Technician Certificate Program (formerly Sterile Supply) In partnership with Vancouver Community College, we are offering this certificate course to students in the North. This is a three-month, full-time course consisting of 98 hours of theory and 292 hours in clinical. The entire course will be held at the University Hospital of Northern BC (Prince George) and carries a provincially recognized certificate upon successful completion. This program will prepare you to work as a beginning level technician in a sterile supply processing department. Students successfully completing this program can: • Understand appropriate theory and principles as they relate to decontamination, assembly, sterilization, and storage and distribution in a sterile supply processing (or similar) area • Apply appropriate theory and principles in decontamination, assembly, sterilization, and storage and distribution areas in a sterile supply processing area

www.cnc.bc.ca/ce

• Demonstrate required skills related to sterile supply, communications, and professional deportment

• Absence of allergies to substances on the skin

• Examine own practice and behaviours, identify areas of strengths and weaknesses and seek opportunities for learning and growth

Recommended characteristics of students

• Work effectively as a team member in an organized, safe and ethical manner to meet the needs of the facility

• Ability to attend to detail, to work accurately and neatly, and to manage time effectively • Ability to work under close direction as well as ability to act with initiative as a member of a health care team

• Communicate effectively in English in writing and speaking within the Sterile Processing department

• Ability to work in a busy atmosphere and to respond quickly to requests

• Work in a cost-effective, ethical and legal manner

• Ability to adjust to work in a hospital setting (previous hospital experience may be an advantage)

• Communicate effectively with coworkers Entrance requirements

• Grade 12 with a minimum English B grade • Medical Terminology Course taken within five years of application date • Interpersonal Communication Skills course (or equivalent) • Absences of health problems which may affect ability to lift, stand for long periods, or perform repetitive movements

• Ability and willingness to adjust to shift work including nights and weekends • Reliable and dependable with good work habits Note: This is a physically demanding job. You must be able to lift at least 25 lbs, stand for a long period of time, and work in a specially designed environment.

This course is not recommended for women who are pregnant, individuals with recent or chronic back injuries, and students with chronic skin conditions.

CNC Continuing Education 2012–13

Office technologies

Please contact program coordinator if you have any questions. Location: University Hospital of Northern British Columbia Instructor: Penny Brawn, RN

September – December 2012 | 390 hours | $4,420 Course #: CESP100

Under consideration • Perioperative Nursing for LPNs: Perioperative nursing is a nursing specialty that works with patients who are having operative or other invasive procedures. Perioperative nurses work closely with surgeons, nurse anesthetists, surgical technologists, and nurse practitioners. They perform preoperative, intraoperative, and postoperative care primarily in operating theatres, stress test evaluations, cardiac monitoring, vascular monitoring, and health assessments. Perioperative nurses typically have Basic Life Support and Advanced Cardiac Life Support certification Perioperative nurses may perform several roles, including circulator, scrub nurse, pre-op nurse, PACU

CNC Continuing Education 2012–13

nurse, OR Director, Registered Nurse First Assistant (RNFA), and Patient Educator. If you are a Licensed Practical Nurse and think you would be interested in pursuing this type of continuing education, please contact our office ot register on our interest list. • Rehabilitation Assistant Diploma: This is a two-year diploma course that CNC Continuing Education is exploring in partnership with other institutions. The Rehabilitation Assistant Diploma is designed to provide opportunities to develop the scientific and rehabilitation knowledge, theory, practical and communication skills as well as professional values and attitudes necessary to provide a vital supporting role in delivering efficient and effective rehabilitation services. A few specific examples of practical components upon successful program completion may include: - leading group exercise classes (in pool, on land) - teaching transfers to clients and family members - developing communication boards

- applying electro-muscle stimulators - assisting therapists with swallowing assessments CNC can provide other courses and programs as needed in either the health care field, social services field or just for those with an interest in personal health in general. If you have an idea or would like to take a course you do not see in our calendar, please do not hesitate to call us at 250.561.5846 and we will be happy to assist you.

Office technologies Introductory AutoCAD If you are a professional in the field or a student interested in interior design, architecture, drafting, and/or engineering, this course is for you. Learn how to create and edit basic drawings in our 100% hands-on introductory AutoCAD course. Topics include understanding the user

Office technologies

interface, setting up, drawing objects, editing objects, using layers, and much more. Recommended: Keyboarding skills and strong computer experience

Share your expertise…instruct at CNC Continuing Education Would you like to teach a Continuing Education course for us? We welcome new Continuing Education instructors who are competent professionals with strong communication skills and who are interested in sharing their experience!

Instructor: Richard Fairservice

CNC Continuing Ed instructors come to us direct from the offices, labs, plants, job sites and medical facilities of the very industries we serve. If you have the knowledge but have never instructed before, we can help. We have the resources to support you in developing the instructional skills necessary to confidently instruct in our classrooms.

If you’ve ever dream of teaching, whether it’s part-time, full-time or short term, and are ready for an exciting challenge, submit your resumé to Continuing Education department at CNC in person to Room 1-735 or by fax 250.561.5862 or by e-mail at continuinged@cnc.bc.ca

Textbook: AutoCAD 2013 and AutoCAD LT 2013: No Experience Required (Gladfelter), available through CNC’s Bookstore.

Microsoft Excel: Level 1 Get a solid hands-on introduction to the world’s most popular spreadsheet software. This course is designed for those who desire the skills necessary to create, edit, format, and print as well as manage and audit numerical worksheets in Microsoft Excel. You will learn to:

Microsoft Excel 2010 will be used in this course; skills learned are transferable to other versions.

• Build financial reports

Instructor: Lori Tataryn

• Track personal finances

Offered three times: Oct 16 – Nov 1/12 | T/TH | 6 – 9 pm | 18 hours | $295 Feb 4 – 25/13 | M/W | 6 – 9 pm | 18 hours | $295

• Create charts • And more

www.cnc.bc.ca/ce

Recommended: Keyboarding skills and computer experience Supplies: Textbook and USB memory drive are provided

May 7 – 23/13 | T/TH | 6 – 9 pm | 18 hours | $295 Course #: CEME 151 | Registration recommended by Oct 9 | Jan 28 | Apr 30

Microsoft Excel: Level 2 If you have a good working knowledge of Excel and are ready to stretch your wings, this course is for you. Learn how to apply basic skill sets along with some intermediate to advanced functions to manage and audit numerical reports in

CNC Continuing Education 2012–13

Office technologies

Microsoft Excel. By the end of the course you will be able to: • Perform specific types of calculations • Customize charts • Work with pictures or shapes in a worksheet • Customize formatting for specific types of data • Manage different types of lists using a table or database format Microsoft Excel 2010 will be used in this course; skills learned are transferable to other versions. Prerequisites: Microsoft Excel: Level 1 Supplies: Textbook and USB memory drive are provided Instructor: Lori Tataryn

Microsoft Word: Level 1 Looking for some assistance with your word processing skills? This Microsoft Word course will show you how to

CNC Continuing Education 2012–13

create professional-looking documents with ease, and includes the following topics: • Creating, saving and closing documents • Basic editing and formatting, including numbering, margins, headers, and footers • Using Help • Printing

Microsoft Word: Level 2 Build on the skills gained from the Microsoft Word: Level 1 class. This course will extend your skills by showing you how to: • Add and modify columns of text in a document • Apply different types of backgrounds to a document • Insert, modify and format clip art images, pictures, and shapes

• And more Microsoft Word 2010 will be used in this course; skills learned are transferable to other versions. Recommended: Keyboarding skills and computer experience

• Insert, modify and format SmartArt diagrams and text boxes • Create, edit, and format tables • And more

Supplies: All student materials and a USB memory drive are provided.

Microsoft Word 2010 will be used in this course; skills learned are transferable to other versions.

Instructor: Lori Tataryn

Prerequisites: Microsoft Word: Level 1

Offered twice: Nov 14 – Dec 5/12 | W | 6 – 9 pm | 12 hours | $215 Mar 6 – 27/13 | W | 6 – 9 pm | 12 hours | $215 Course #: CEMA 125 | Registration recommended by Nov 7 | Feb 27

Supplies: All student materials and a USB memory drive are provided Instructor: Lori Tataryn

Office technologies

Microsoft PowerPoint: Level 1

Microsoft Access: Level 1

Microsoft Publisher: Level 1

If you want to learn how a dynamic presentation can seal the deal, come and learn Microsoft PowerPoint. This introductory course will help you learn to:

Learn how to use one of the most powerful tools for small to medium offices. This introductory course will teach the fundamentals of Microsoft Access databases, covering how to:

• Create and edit presentations

• Design, create, sort, and filter tables

• Add and modify slides

• Create queries to view, insert, and delete records

Microsoft Publisher allows anyone to construct newsletters, birthday cards, flyers and other documentation quickly and easily. Join us for this fun and creative course and learn how to create publications from scratch or from the hundreds of business and personal template designs available.

• Experiment with Wizards and templates

• Design and create basic reports

• Insert text and graphics

• Design and create basic forms

• Use animation and transitions to make your topic come alive

Microsoft Access 2010 will be used in this course; skills learned are transferable to other versions.

• Print your work in handout form • And more

Recommended: Keyboarding skills and strong computer experience

Microsoft PowerPoint 2010 will be used in this course; skills learned are transferable to other versions.

Supplies: All student materials and a USB memory drive are provided

Recommended: Keyboarding skills and computer experience Supplies: All student materials and a USB memory drive are provided Instructor: Lori Tataryn

Jan 8 – 29/13 | T | 6 – 9 pm | 12 hours | $215 Course #: CEMA 130 | Registration recommended by Dec 24

www.cnc.bc.ca/ce

Microsoft Publisher 2010 will be used in this course; skills learned are transferable to other versions. Recommended: Keyboarding skills, strong computer experience, and familiarity with Microsoft Word Supplies: All student materials and a USB memory drive are provided Instructor: Lori Tataryn

Instructor: TBA

Jan 14 – 30/13 | M/W | 6 – 9 pm | 18 hours | $295 Course #: CEMA 151 | Registration recommended by Jan 7

Jan 10 – 31/13 | TH | 6 – 9 pm | 12 hours | $215 Course #: CEMA 140 | Registration recommended by Jan 3

For Simply Accounting courses, see: • Bookkeeping Certificate, pages 6–9

CNC Continuing Education 2012–13

Online learning

Online learning CNC Lakes District Campus Culturally Appropriate Practices for Working with Aboriginal Families Explore what constitutes effective prevention and intervention strategies from an Aboriginal community perspective. The impact of historical and sociopolitical issues on practice in Aboriginal communities will be examined, as will local Aboriginal history and cultural practices. This online course is an excellent opportunity for professionals anywhere. Course #: OASW 102 Call 1.866.692.1943 to register for this very popular course.

CNC Continuing Education 2012–13

Registered Professional Forester Exam Preparation Are you planning to write the British Columbia Registered Professional Forester Exam? We can help! The College of New Caledonia offers fully online exam preparation courses to get you ready for your exam. You can complete these courses on your own schedule. You’ll work in a supervised online environment, covering the exam material, completing online practice activities and discussing forestry issues online with the instructors and other course participants. The courses proceed at a prearranged pace. All weeks cover forestry topics that have a high probability of being included on the Registration Exams. These courses focus both on content and on how to write a good exam answer.

Fetal Alcohol Spectrum Disorder (FASD) Advanced Diploma – Online Take advantage of this unique opportunity to enroll in an Advanced Diploma in FASD. This diploma is designed specifically for professionals working in health, justice, social and education fields. This program will provide you with the knowledge and skills to work effectively and support those impacted by FASD. This program is delivered fully online. Courses include: • FASD 300: Support Strategies • FASD 301: Fundamentals and Professional Implications • FASD 305: Brain and Behaviour • FASD 310: Cultural Perspectives • FASD 315: Special Topics in FASD • FASD 320: Human Development • FASD 325: Developmental Disabilities • FASD 330: Addictions

For more information or to register, call 1.866.692.1943.

• FASD 335: Prevention • FASD 399: Practicum This program runs September 2012 to April 2014, however, many of these courses can be taken individually as

Online learning

electives. For more information and for registration information, contact us at 1.866.692.1943 or e-mail lksdist@cnc.bc.ca

Ready to explore our course catalogue? Check out our Online Instruction Centre at www.ed2go.com/cncpg for the most up to date information. How to get started

Ed2Go Online Training Finding it difficult to take time away from work and family to attend school? We offer a wide range of highly interactive, non-credit courses that you can take entirely over the Internet. Online workshops allow you to attend class in the comfort and convenience of your own home or office: study before breakfast, during lunch, late at night, or at any other time you find convenient. Once you are registered, all you have to do is log into your online classroom, read your lessons, complete your quizzes and assignments, or communicate with your instructor and fellow students. All of our courses include expert instructors, many of whom are nationally known authors. Our online courses are affordable, fun, fast, convenient, and geared just for you.

www.cnc.bc.ca/ce

1. Visit our Online Instruction Centre: www.ed2go.com/cncpg 2. Click the Courses link and choose the department and course title you are interested in. Review the course syllabus to discover what is covered. Also check to ensure you have the necessary computer equipment. Select the Enroll Now button. Follow the instructions to enrol and pay for your course. 3. When your course starts, return to our Online Instruction Centre and click the Classroom link. To begin your studies, simply log in with your e-mail ID and the password you selected during enrolment. Note: Ed2Go courses are not considered CNC-accredited courses and are provided for general interest only. Should you require fully academic accredited courses, please consult your local CNC campus for further information.

Instant Italian This dynamic course will teach you how to express yourself comfortably in Italian. You’ll learn practical, everyday words and phrases that will make your stay in Italy more enjoyable. You’ll read, hear, and practice dialogues based on typical situations that you’re likely to encounter while staying in Italy. Starts Sept 19 I $127

Conversational Japanese Whether you want to learn conversational Japanese for travel or just for fun, you’ll find this course makes it easy and enjoyable for beginners to master the essentials of the Japanese language. Guided by a native Japanese instructor, you’ll also gain cultural knowledge only an insider has. Starts Sept 19 I $127

Learn to Buy and Sell on eBay If you’ve ever dreamed of working from home or just earning extra income by buying and selling goods online, our experienced instructors will guide you every step of the way. You’ll learn how to create titles that get noticed, how to craft advertising copy that sells items quickly and for top dollar, and how to

CNC Continuing Education 2012–13

Online learning

create and upload photos of the items you are selling. Starts Sept 19 I $127

Introduction to Natural Heath and Healing Would you like to learn more about natural health but don’t know where to start? If so, then this is the course for you! We’ll discuss the various stages of health and illness, and you’ll discover that true health means wholeness of the mind, body, and spirit. You’ll start a personal health journal to evaluate your current lifestyle and observe how your behaviors can affect your health. Starts Sept 19 I $127

Secrets of the Caterer Catering is a business that has become very popular, especially for those who love to cook and plan parties. From weddings, to showers, to business parties, catering is a home-based business that gives the caterer an exciting and creative career. In this introductory course, you will learn how to put your cooking and party planning skills to work.

Designing Effective Websites These days, creating a website is so easy almost anyone can do it. But with all the competition on the Web, creating a site that’s effective is more challenging than ever. To do that, you need to employ good design principles. Regardless of your current skills or level of knowledge, in this course you’ll master the basics of web design and learn how to build sites that are better and more effective. Get ready to take your web design skills to the next level!

Drawing for the Absolute Beginner Have you always been interested in drawing, but never really knew how to get started? If so, then this is definitely the course for you! Gain a solid foundation and understanding of the basics to drawing and become the artist you’ve always dreamed you could be! Starts Sept 19 I $127

Starts Sept 19 I $127

Writeriffic: Creativity Training for Writers

Effective Business Writing

In this high-energy class you’ll learn lots of tricks from the published writer’s toolbox. Whether you’re at work now or hoping to write a novel, a nonfiction book, a memoir, short stories or articles, Writeriffic liberates the imaginative, inventive bolts of genius that are inside everyone. If you’ve ever dreamed of hearing your writer’s voice and writing what’s in your heart and head, this class will make it happen.

Do you have a nagging suspicion that a small improvement in your writing skills might also improve your career prospects? Don’t let small gaps in your business writing skills prevent you from reaching your full potential! It doesn’t matter whether you’re a clerical worker, an engineer, or an executive. If you communicate with others in writing, you need this course to help you identify and eliminate problem areas.

Starts Sept 19 I $127

CNC Continuing Education 2012–13

Online learning

NEW

LERN Certificates CNC Continuing Education is proud to partner with the Learning Resources Network (LERN) to offer two of their online certificate programs in eBusiness. It’s easy. It’s fun. And on your time. To register and/or see additional offerings, please go to: • www.yougotclass.org/catalog. cfm/cnc

Social Media for Business Get in on this exciting and growing way to communicate, market and serve your customers and clients. This is ideal for businesses, non-profits, government, and other organizations. From Facebook to Twitter, blogging, YouTube, LinkedIn, and more, discover the new principles of communication that apply across all networks and how these specific social networks work and the possible uses for your organization. Learn how social networks are used to develop a two-way communication and marketing strategy for your organization.

www.cnc.bc.ca/ce

Then find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing. Whether you are new to social networks or already involved, you will come away with both an understanding of social networks and practical, how-to techniques to integrate social networks into your organization or business. Your instructors are outstanding practitioners who also speak, write, and train others on social networks. Students who complete all three Social Media courses will receive a Social Media for Business Certificate from LERN.

Introduction to Social Media Get involved in the move from in-person to online communication. Learn what social networks are and their role in your business and personal life. Find out the top sites and how businesses are using the sites for communication, customer retention, branding, marketing, market research, needs assessment and serving customers and clients. Explore the options for your organization. Look at case studies of what other organizations are doing. Let your instructor guide your exploration of

Facebook and YouTube. This course is for anyone interested in social networks. Your instructor is a nationally known speaker, consultant and trainer on social networks and social media. Supplies: All course material is provided.

Sept 4 – 28 | $195 (USD) Registration recommended by Aug 28

Marketing Using Social Media Develop a two-way communication and marketing strategy for your organization using social networks. Let your instructor guide you in exploring major social networks, including Twitter, LinkedIn, and blogging. Learn quick, easy ways to use Twitter, blogs and LinkedIn to engage your customers or clients and keep them interested in your organization or business. You’ll find out the advantages and disadvantages of each, and learn what’s right for your work and kind of organization. Your instructor is a director of marketing for a national association, and writes and speaks on the topic. Supplies: All course material is provided.

Oct 1 – 26 | $195 (USD) Registration recommended by Sept 24

CNC Continuing Education 2012–13

Online learning

Integrating Social Media in Your Organization Take away a practical strategy and techniques for implementing social networks for your organization or business. Learn how to create your own private social network using Ning, work socially using Google Docs and calendars, and move your website to an interactive Web 2.0 site. Then your instructor will help you choose which social network tools are right for your situation, and then integrate them into your website to develop a social networking strategy for your organization. Find out what you can be doing, what you should be doing, and take back a plan to integrate social networks into your communication and marketing.

payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones. Then get step-bystep instructions on how non-technical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms. Finally, get the knowledge needed to implement a mobile marketing plan for your organization. Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign. Students who complete all three Mobile Marketing courses will receive a Mobile Marketing Certificate from LERN.

Supplies: All course material is provided.

Introduction to Mobile Marketing

Nov 5 – 30 | $195 (USD) Registration recommended by Oct 29

More than half of U.S. consumers who’ve made purchases on their smartphone have done so in response to a mobile marketing message. Smartphone sales will exceed 420 million in 2011, and analysts forecast these sales will surpass 1 billion by the end of 2016. The way consumers are interacting with brands and connecting to the world is changing because of

Mobile Marketing The way consumers are interacting with brands and connecting to the world is changing because of mobiles. Find out about location-based marketing, mobile

CNC Continuing Education 2012–13

mobiles. Find out about location-based marketing, mobile payments, QR codes, applications, and mobile coupons. You will learn how mobile marketing can increase your capabilities to retain current customers and gain new ones. Supplies: All course material is provided.

Sept 4 – 28 | $145 (USD) Registration recommended by Aug 28

Creating Cell Phone Apps for Your Business (Non-technical course)

Cell phone apps are the latest way smart businesses are reaching their customers. It seems that nearly everyone is carrying and using a smartphone these days. Smart organizations across the globe are investing in building cell phone apps for their businesses. In this four-week course, we will provide you with stepby-step instructions on how nontechnical users can build, deploy and market smartphone applications across Android, iPhone and Blackberry platforms. The course is ideal for business owners and executives who want to understand how smartphone

Trades and technology

applications can be inexpensively built, and also for technical users who want to understand how to quickly deploy smartphone applications.

Supplies: All course material is provided.

Nov 5 – 30 | $245 (USD) Registration recommended by Oct 29

Trades and technology

Supplies: All course material is provided.

Oct 1 – 26 | $245 (USD) Registration recommended by Aug 28

Advanced Mobile Marketing Come get the knowledge needed to implement a mobile marketing plan for your organization. • Find out about proximity marketing, mobile marketing metrics, and developing a mobile marketing campaign • Learn how to promote your app on the web • Build a landing page for your app, and advanced tracking of your application usage • Take home a blueprint for creating guidelines and standards for your mobile marketing effort, and how to measure its success You will leave this course with the knowledge to implement a mobile marketing plan for your organization.

www.cnc.bc.ca/ce

NEW

Special Event Planning Program Begin an exciting career in special event planning! CNC Continuing Education is currently working towards partnering with the College of the Rockies to offer their Special Event Planning Program. Whether you are currently working in special events or are interested in entering the field, this program is a fantastic option for expanding your career possibilities. Become familiar with the theory behind the many aspects of event planning and find out how to apply the theory in a practical setting through event simulations! For more information on this program, please go to www.cnc.bc.ca/ce or call us at 250.561.5846 to be put on an interest list.

Information sessions Electronics for Makers: Inventors, Musicians and Artists • Learn basic electronics and electricity in a fun and interesting environment • Build products rather than just completing labs • Learn how to contact and budget offshore factories to build your product — even in large quantities • Master the basics of computer and micro controller programming by building an autonomous battling robot and compete with it in the arena • Work on your own invention or product during the project phase,

CNC Continuing Education 2012–13

Trades and technology

and learn about intellectual property rights Other projects may include: • Build a DJ style light show and learn how to sequence it • Learn the science behind audio pedals and build your own • Write your own simple video game Take your training further: certify as a technician. Contact our office today for more information or to register your interest. T | Sept 4/12 | 7 – 8 pm

Air / Automotive / Heavy Duty Mechanics In addition to the courses listed below, we can also address any specific concerns you may have, e.g., endorsements, certifications, etc. Of special interest to autobody shops that require eight hours of ICBC accredited training, we offer a variety of courses. Please call 250.561.5846 or toll free 1.800.371.8111, ext. 5846 for more information.

Air Conditioning Basics

Shop and expertise access If we have enough interested students, we can provide access to our CNC shops and expertise available across our departments on an as-needed basis. This includes metal machining, welding, and woodworking. We use the resources available in the college to actually help you build the course you need.

CNC Continuing Education 2012–13

New to A/C service? Learn how to properly use today’s dedicated equipment to keep the system operating efficiently. Topics include components found in air conditioning systems, principles of heat, refrigerants and oils, system service how-to and more. Required: CFC Certification

Offered twice: Apr 15 – 17/13 OR May 13 – 15/13 | M–W | 6 – 10 pm | 12 hours | $250 (includes handouts)

Course #: CEAC 150 | Registration recommended before Apr 5 | May 3

Auto Diagnostics Get the skills to repair the latest in automotive technology. Discover practical uses of lab scopes, decode scope diagnostics, determine circuit integrity, plot graphs, and effectively troubleshoot systems. You’re encouraged to bring your own lab scope (and manual), but it’s not mandatory. Offered twice: Nov 5 – 7 and 13 – 15/12 OR Jan 28 – Feb 6/13 | M–W & T–TH | 6 – 9 pm | 18 hrs | $350 (includes handouts) Course #: CEAA 156 | Registration recommended before Oct 26 | Jan 18

CFC / HCFC / HFC Control and Recovery Certificate Discover how to properly handle CFC / HCFC / HFC equipment and materials in order to comply with provincial regulations covering refrigeration and air conditioning systems. Based on Environment Canada’s “Code of Practice for Reducing CFC Emissions in Refrigeration and Air Conditioning

Trades and technology

Systems,” it’s required for those involved in all automotive, RV, residential, commercial and industrial applications (including auto wreckers) where CFCs are involved. Participants who successfully complete the course and achieve 75% on the exam will receive a certificate from the Heating, Refrigeration and Air Conditioning Institute of Canada (HRAI). The certificate is valid in all provinces and does not expire. Textbook: CFC Manual (available in class)

Offered twice; Oct 1 – 2 M/T 6-10 pm OR Apr 8/13 M 8 am-4:30 pm | 8 hours | $215 (includes manual and exam fee) Course #: CEAA 121 | Registration recommended before Sep 21 | Mar 29

NEW

Diesel Regen Explained Regeneration simplified! Learn how the industry is adapting new methods to reduce vehicle emissions. By increasing exhaust temperatures and combining with various systems utilizing oxidation catalysts, particulate filters, etc. turn

www.cnc.bc.ca/ce

potential emissions into nitrogen and water.

automotive applications including an online learning assessment.

Prerequisite: Hybrid Safety course

NEW

Hybrid Safety This four-hour introduction explains the safety procedures necessary for anyone working on or around hybrid vehicles — some of which can generate harmful voltages. Both mechanics and first responders at an accident scene are the intended audience. Offered twice: Sept 24 OR Mar 18/13 | M | 4 pm – 8:30 pm | 4 hours | $95 Course #: CEAA TBA | Registration recommended before Sep 14 | Mar 8/13

Hybrid Systems When a hybrid rolls into your shop, be prepared. Upgrade your skills to service today’s new green machines. You’ll get the latest training on evolving

Offered twice: Sep 25 – 27/12 OR Mar 19 – 21/13 | T–TH | 4 – 8:30 pm | 12 hours | $225 (includes student guide; online exam taken after completing course) Course #: CEAA 170 | Registration recommended before Sep 14 | Mar 8

Liquefied Petroleum Gas (LPG) or Compressed Natural Gas (CNG) If you work or plan to work with LPG/CNG systems, BCSA requires that you successfully write and pass a qualifying examination. Prerequisite: You must hold either a 4th year apprentice or TQ in the heavy duty, automotive or commercial transport industries to receive provincial certification.

CNC Continuing Education 2012–13

Under construction For information on any of these courses or to have your name added to an interest list, call the Continuing Education Trades Co-ordinator at 250.561.5846 / toll free at 1.800.371.8111 ext. 5846. • Air Brake Maintenance and Repair: Train to inspect and certify air systems on commercial transport and heavy equipment to BC government safety standards. Participants who successfully pass the exam will receive BC government certification that is attached to your current trade ticket (e.g., Automotive Repair Technician). • Beginner’s Introduction to Home Repair: Always wanted to tackle those household fix-ups that never seem to get done? Learn the proper use of hand tools used around the home to accomplish basic repairs: change a plug, replace a light switch, fix a leaky faucet or running toilet and more. • Building Service Worker: This intensive full-time, 70-hour, non-credit certificate program provides training in practical skills and cleaning procedures required in a variety of settings. The training reflects performance and knowledge standards required in the industry, and emphasizes practical application of skills. Graduates of this program will be prepared for entry-level employment in the custodial field in institutions, hotels, offices and industry. It is also valuable for existing employees to upgrade and update skills. • Drillers’ Helper Certificate: This program provides graduates with increased employment opportunities to obtain entry-level positions in mining operations. The program includes classroom instruction, WorkSafeBC certification, Ministry of Energy, Mines and Petroleum Resources education based on the Health Safety and

CNC Continuing Education 2012–13

Reclamation Code for Mines in BC, skill certification, safety training, applied human relation skills, employment skills, simulator training, and field orientation and experience. Students are required to provide their own personal safety gear. • Fashion Design Principles: Did you ever have the urge to design your own clothing? Have any idea of what it takes to sketch out a plan then be able to sew it? CNC is looking for people who are looking for something different, be it haute couture or steam punk. Give us a call or drop in to our office…coming this Fall. • Introduction to Placer Mining: Ever panned for gold? CNC is pulling together a general interest course on the finer points of this exciting hobby or small business venture. Learn the basics of locating mineral deposits, how to set up a claim, the rules and regulations that apply and what equipment you’ll need. • Introduction to Trades: Ever wondered what it would be like to work as a skilled tradesperson? Not sure what’s involved or how to get started? CNC is looking to speak with those who are interested in exploring a career in a trade, e.g., welding, electrical, carpentry, automotive repair, etc. We want you to have the opportunity to find out firsthand if this is for you.

Trades and technology

Small Engine Repair More than ever, small engines are playing a bigger role in our day-to-day lives. Whether it’s a 2- or 4-stroke engine, having a basic understanding of operation and troubleshooting characteristics can save everyone both dollars and frustration. Owners who want to do their own maintenance and have some understanding of how their equipment operates will benefit from this course. You’re invited to bring a project of your own for troubleshooting or repairs (keeping in mind that this is a short course). Offered twice: Oct 22 – 26 OR Mar 25–29/13 | M–F | 4 – 10 pm | 30 hours | $595 Course #: CESE 140 | Registration recommended by Oct 12 OR Mar 15

Vehicle Inspection Endorsement Train to inspect and certify autos, motorcycles, commercial transport and heavy equipment to BC government safety standards. Participants who successfully pass the exam will receive a Commercial Vehicle Safety and Enforcement endorsement which is attached to your current ticket.

www.cnc.bc.ca/ce

Prerequisite: You must hold either a 4th year apprentice or TQ in the heavy duty, automotive or commercial transport industries to receive provincial certification. Those seeking motorcycle endorsement must demonstrate graduation from an acceptable training program. Others may sit the course for experience only. Textbook: VIP Manual and Motor Vehicle Act Regulations (manuals available at CNC Bookstore; approx. $100)

Electrical / DataVoice Networking / Fibre Optic Technicians In addition to the courses listed below, we can also address any specific concerns you may have, e.g., endorsements, certifications, etc. Call 250.561.5846 or toll free

1.800.371.8111, ext. 5846 for information.

Fibre Optic Cabling Bootcamp CNC (School 317) is certified by the Fiber Optic Association to provide Certified Premises Cabling Technician and Certified Fibre Optic Technician courses. Course covers fibre basics (cabling practice) and splicing techniques. Offered four times: Oct 9 – 11/12 OR Nov 20 – 22/12 OR Feb 19 – 21/13 OR Apr 23 – 25/13 | T–TH | 6 – 9 pm | 18 hours | $525 (includes handouts) Course #: CEEL 140 | Registration recommended by Sep 28 | Nov 9 | Feb 8 | Apr 12

Field Service Representative “B” Preparation This provincially-recognized course is intended for electricians, contractors, maintenance supervisors and others who need to update their knowledge of the Canadian Electrical Code or those preparing for the Field Service Representative “B” exam. The course covers all sections of the Code and is based on information supplied by the Electrical Safety Branch.

CNC Continuing Education 2012–13

Trades and technology

Prerequisite: Electrical TQ or equivalent Textbook: CEC current version (student supplied); additional material to be supplied in class.

Cisco Certified Network Associate (CCNA®) Exam Preparation CNC is proud to be a recognized Learning Academy for Cisco’s Certified Network Associate (CCNA® program. CCNA® certification prepares learners for successful careers in network design and administration, technical support, programming, and software engineering. Your new skills will range from being able to confidently configure basic communication networks to VLAN troubleshooting. Cisco’s CCNA® program includes four separate modules: Networking Basics, Routing Protocols and Concepts, Switching Basics and Intermediate

CNC Continuing Education 2012–13

Routing and WAN Technologies. Each module builds on the previous one, emphasizing the use of decision-making and problem-solving techniques to resolve networking issues. Training in the proper care, maintenance, and use of networking software tools and equipment is included. Students may enrol in individual modules with instructor’s permission. Call 250.561.5846 or toll free 1.800.371.8111, ext. 5846 for information. Note: Cisco is currently reviewing this program. Some components may change. Required: You must have a good working knowledge of computers and basic networking. Keyboarding skills are recommended. Course is intended for those seeking employment in the data and voice communication industries.

CompTIA A+ Certificate Exam Preparation Earn the certificate that is the industry standard for computer support technicians. This international, vendorneutral certification proves competence in areas such as installation, preventative maintenance, networking, security and troubleshooting. CompTIA A+ certified technicians also learn important customer service and communication skills necessary to work with today’s demanding clients. Students may enrol in individual modules with instructor’s permission. Call 250.561.5846 or toll free 1.800.371.8111, ext. 5846 for information. Required: You must have a good working knowledge of computers. Basic keyboarding skills are recommended.

Supplies: Course manuals are available online. (Students may purchase their own printed copies through the CNC Bookstore at additional cost.)

Supplies: Textbooks are available through the CNC bookstore at additional cost

Trades and technology

NEW

Boiler Safety Awareness Do your duties include monitoring a large heating plant? If you are not a qualified person under the BC Power Engineers and Boiler Pressure Vessel Safety Act, you may require a Basic Safety Awareness Certificate (e.g. Security personnel, etc.). This one-day program prepares you to challenge the BC examination required and ensures you are better prepared to respond in case of an emergency. Offered twice: Fall 2012 OR Spring 2013 | (BCSA requires that you successfully pass an exam (not included) before a certificate will be issued) | 8 hours | $225

standards (e.g., CSA B335). Employers are required to ensure forklift operators are recertified at least every two years or earlier as directed. The equipment we utilize for our regular forklift classes is a Class 5 propane powered unit rated at 6,450 pounds (practical exam typically delivered in a shop setting). Should your requirements be substantively different, please contact our office for assistance. CNC also offers training on several mobile platforms including specialty forklifts (narrow aisle, Telehandler or rough terrain) and scissor lift, zoom boom, front-end loader, loader / backhoe and skid steer. If you have a crew to train, ask us about our no-hassle group rates.

Mobile equipment Registration for all courses in this section recommended at least two weeks before the start date to ensure your seat. Provincial regulations require that any person operating mobile equipment receive adequate training to CSA

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Introduction to Forklift Operations Learn how to operate this versatile piece of equipment. This twoday course introduces the forklift and controls, how to conduct pre-shift inspections and practical hands-on

operation. We also review applicable operation regulations. Our focus is safety first, not speed. Once you’ve mastered the basics and practice your skills, take our Forklift Certificate program to get certified. Offered four times: Sep 8–9/12 OR Oct 13-14/12 OR Jan 12–13/13 OR Mar 2–3/13 | Sat/Sun | 8 am – 4:30 pm | 16 hours | $499 (includes manual) Course #: CEFK 180 | Registration recommended by Sep 1 | Sep 29 | Jan 5 | Feb 23

Forklift Operator Certification / Recertification Our Ives-certified instructors start with four hours of classroom instruction including a review of safety and current forklift operating regulations. This is followed by a practical hands-on session to reinforce classroom lessons including pre-trip inspection, and an evaluation of hands-on operation (operator certification exam). Successful participants will receive a certificate valid for two years.

CNC Continuing Education 2012–13

Trades and technology

Recommended: Current forklift experience is strongly recommended. Early registration is recommended.

Offered monthly: Sep 22/12; Oct 20/12; Nov 17/12; Dec 8/12; Jan 26/13; Feb 16/13; Mar 9/13; Apr 20/13; May 11/13; June 8/13; July 13/13, Aug 10/13 | Sat | 8 am – 4:30 pm | 8 hours | $299 (includes manual and certificate) Course #: CEFK 191 | Registration recommended 2 weeks before course start date

Scissor Lift Operator Certification / Recertification Our Ives-certified instructors start in the classroom with a review of safety and current equipment operating regulations and a written exam. This is followed by a practical hands-on session to reinforce classroom lessons, including pre-use inspection, and an evaluation of hands-on operation (operator certification exam). Successful participants will receive a certificate valid for three years. Recommended: Current forklift experience is strongly recommended.

CNC Continuing Education 2012–13

Mobile Crane / Boom Truck Certification Preparation Looking to get certified in operating either boom trucks or mobile cranes? CNC is actively working to offer current operators the training necessary to be able to successfully write the certification exam now required by law for the particular equipment they operate. (Regulations require that operators of equipment capable of lifting over 5 tons or 20 foot boom must be certified according to WorkSafeBC.) Recommended: Rigging experience strongly recommended. Early registration recommended.

Review and exam preparation Planning to write an inter-provincial exam? Been out of the classroom for a while and feeling a bit nervous? We can help. Join us for our two-week refresher course and be thoroughly prepared — approach your exam with confidence!

Review for Other Trades Review courses for Carpentry InterProvincial Certification and other trades are currently under consideration. Please call for details!

Trades and technology

Your place or ours? CNC’s Continuing Education department offers opportunities for people to increase their skills to advance in the workplace or simply learn more about something that they’ve always enjoyed. More than 2,000 people per year take Continuing Education courses in Business & Office Solutions, Trades & Technology and Healthcare & Social Services. “To keep up with the competition, today’s businesses need to stay updated and innovative,” said Barbara Old, Dean of CNC’s Continuing Education department. “Our business and office technology courses will keep you on the cutting edge. Along with a full public training calendar, we can customize training in MS Office programs, management skills, conflict resolution, leadership development, customer service and many other business-related courses. CNC instructors can also bring their in-depth business knowledge and subject matter expertise directly to your workplace, or you can choose to spend some time away from the office learning new skills and ideas. “Your place or ours, we will deliver the training that will keep your business on course for success,” said Old. Contract training comes in very handy when it comes to trades and technology because it allows companies to increase the skills and thus productivity of its workforce without disrupting business. CNC can also provide highly specialized training to businesses which choose to share the cost with others in a similar situation. “With training needs such as Occupational Health and Safety, it is far more sensible to offer that training on the machinery in question and in the environment it is being used, such as your own work site,” says Old. “In these situations, our co-ordinators can deliver training directly to your site, or you can choose to access our CNC campus equipped with the latest in trades equipment and technology, or, if it fits your needs better, mining and bush camp sites. We can offer the flexibility to accommodate your work day schedule or even handle shift workers schedules,” said Old. Perhaps your staff only requires a quick brush up, or needs to focus on a particular element of the overall job (new technology, new techniques); maybe it’s a review of new standards or rules and regulations; it may be as simple as recertifying skills to remain compliant with today’s environment. Some examples of contract courses delivered by our trades and technology division include: WorkSafe BC training, CFC Recovery & Air Conditioning, Chainsaw Safety (ENFORM), mobile equipment training, Hybrid Vehicles systems and pesticide dispenser/applicator. The Health Care field continues to grow as new technologies and treatments are added. The scope of work for many front line health care workers has evolved and changed over the years requiring upgrading and specializing in a number of areas. CNC can provide flexibility to training that allows for entire departments and different shifts to attend on a timetable that works for them. We use instructors directly from the health care system that understand and know the training needs first hand. Whether it is a one-off upgrade to new technology or ongoing training / certification, we can work with you to provide the best options, using the CNC labs or delivering directly on your site. Whatever your needs, CNC’s Continuing Education department is confident it can help you achieve your objectives. Contact CNC’s Continuing Education today at 250-561-5846 or continuinged@cnc.bc.ca to discuss your training requirements.

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CNC Continuing Education 2012–13

Trades and technology

Test Centres NEW

CWB Test Centre CNC is an accredited Canadian Welding Bureau (CWB) Test Centre. Our current plan is to arrange for testing in conjunction with both the existing Trade level B and C completion dates and availability of a Welding Inspector. Welders wishing to be tested should contact 250.561.5846 or toll free at 1.800.371.8111, ext. 5846 to add your name to the list and find out the latest scheduling information. Current dates: Nov 13/12, Feb 18/13, Mar 29/13, May 13/13, June 24/13,

Pearson VUE Test Centre CNC Continuing Education offers a wide range of testing services for both our students and the public on a demand basis. Tests available include those from major industry players such as Cisco Systems, CompTIA, Autodesk, Avaya, Adobe, Oracle and others (see http://pearsonvue.org/programs/ for a complete listing).

CNC Continuing Education 2012–13

Testing takes place in Student Central Centre for Student Success Room 1725 conveniently located on the ground level near the main entrance (22nd Avenue). Anyone wishing to take advantage of this service should contact Pearson VUE direct at 1.800.869.4101 for more information.

Welding

and outfits. After completing the course, you’ll have an introductory knowledge of oxy-fuel and arc welding sufficient to do minor repairs. Offered twice: Sep 20 – Oct 6/12 OR Jan 24–Feb 9/13 | T/TH | 5:30 – 8:30 pm | 18 hours | $495 Course #: CEWL 151 | Registration recommended by Sep 9 | Jan 13

Workforce Training

Electric Blue – My First Welder! Learn how to safely handle and operate electric arc welding equipment. When complete, you’ll have an introductory knowledge to safely do minor repairs. Offered twice: Sep 19 – Oct 5/12 OR Jan 23–Feb 8/13 | M/W | 5:30 – 8:30 pm | 18 hours | $345 Course #: CEWL 151 | Registration recommended by Sept 9 | Jan 13

Learn to Burn! Learn how to safely handle and operate oxy-fuel cutting / arc welding equipment

CNC is proud to offer a wide selection of safety courses. We can customize any safety course for your work environment and deliver it on site in most industrial settings. Call 250.561.5846 or toll free 1.800.371.8111, ext. 5846 to ask about our group rates.

Confined Space Awareness This introductory level 1 course teaches you to identify confined spaces and their associated hazard level, discusses how to control hazards, and covers how to implement a confined space program (and required records).

Trades and technology

Confined Space Entry / Rescue This Level 2 course builds on material covered in our Level 1 course (see above) and is designed for both entrants and attendants. It includes the use of protective equipment (Supplied Air/Cartridge Respirators), perform basic atmospheric testing (instrument operation, maintenance and proper interpretation of readings and documentation), air monitoring regulations and oxygen levels, lower explosive limits (LEL) and other permissible exposure limits of toxic fumes, vapours or gases and ventilation standards. We also discuss problems that could arise while wearing respiratory protection and the actions necessary for safe usage. It includes learning non-entry rescue tactics e.g., learn methods to rig overhead anchors, use tripods and safety lines, retractable lifelines and winch systems, operating rope-based

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mechanical hauling systems and demonstrate remote casualty connection techniques. Offered three times: Sep 27 – 28/12 OR Feb 21 – 22/13 OR Mar 28 – 29/13 | TH/F | Time: TBA | 12 hours | $225 (includes manual and certificate) Course #: CEFA 171 | Registration recommended 2 weeks before start date

the fundamentals of safe crane operation and sound rigging practices. Course can also be adapted for mining environments. Offered three times: Oct 2/12 OR Feb 19/13 OR Mar 9/13 | T | 8 am – 4:30 pm | 8 hours | $225 (includes manual, crane signal checklist, certificate and wallet card) Course #: CEHE 151| Registration recommended two weeks before start date

Fall Protection WorkSafeBC regulations state that if you are working more than 10 feet above the ground, you should be aware of the dangers involved and be wearing approved equipment suited to the task at hand. Our four-hour course highlights what you should know and provides practical tips to keep you safe. We also offer an eight-hour class with additional practical training. Call for next available course: typically offered in March/April timeframe.

Rigging and Lifting Heavy loads need care and attention. Comply with WorkSafeBC regulations and avoid accidents. You’ll also learn

Pesticide Dispenser / Applicator Exam Preparation If you are involved in the use or selling of pesticides, you need this training. Improve your employment opportunities in forestry, landscaping, or industrial pest control. A pesticide application certification means you can safely handle pesticide mixing, application, storage, transport, and disposal in accordance with legislation. Certification is required for people selling product at retail establishments. Check Ministry website (Integrated Pest Management) for current requirements. Call for next available course: typically offered in March/April timeframe.

CNC Continuing Education 2012–13

Trades and technology

Looking for a course?

We often have calls from potential students or hear of other relevant possible courses through meetings, conferences, etc., that we will research and explore for the feasibility of offering them in our community. One of the criteria we use for making these decisions is whether or not there are sufficient people interested to make the course run. This is just one criterion we use, but it is an important one. If you should see a course that you think you would be interested in, please do not hesitate to call us and we can place you on our interest list and keep you updated of any progress that happens. Our Continuing Education staff is always happy to help in any way we can.

Course # CEPE 150 | Registration recommended two weeks before start date

Traffic Control Person Certificate This certification program is for new traffic control persons, and is delivered by one or more certified instructors. This program meets all requirements set out in Part 18 of the WorkSafeBC regulation and includes both classroom and field training. Theory and practical aspects of traffic flow, public and traffic controller safety are highlighted throughout. Participants will take both a written and practical exam; written exam requires an 80% mark to pass and the practical exam is on a pass/fail basis. The certificate is valid for three years. (A one-day refresher course is also available.)

CNC Continuing Education 2012–13

WorkSafeBC Courses CNC is a recognized WorkSafeBC Education partner and is pleased to offer WorkSafeBC courses developed by the Worker’s Compensation Branch. These courses are suitable for health and safety committee members, supervisors, and all workers who are committed to preventing occupational injury and disease and acquiring a

better understanding of risks associated with their work environment. Successful participants will be awarded a WorkSafeBC Certificate. Courses are offered to the public on a contract basis for employer groups and organizations. Our experienced instructors are qualified to deliver these one-day courses at your site or ours. Call for availability and pricing. • Joint Health and Safety Committee Training (Level 1: WorkSafeBC) • Hazard Recognition and Control • Preventing and Investigating Musculoskeletal Injury (MSI) • Preventing Workplace Violence • Supervisor Safety Management

Registration information

Registration information How to register In person Visit the Admissions Office at 3330 – 22nd Avenue in Prince George. Office hours are 9 am to 4 pm, Monday to Thursday and 9:30 am to 4 pm on Friday.

By phone Avoid waiting in line! Telephone 250.561.5801 or 1.800.371.8111, ext. 5801. Please have your Visa / MasterCard number, expiry date, and 3-digit security code ready.

Registration information To register, you must pay fees by cash, cheque, money order, Visa, or MasterCard. Registrations are accepted on a first-come, first-served basis for most courses. Your registration is confirmed when your fees are paid. For a course to run, we must have a minimum number of paid registrants. We reserve the right to cancel any course due to insufficient enrolment. The registration deadline for all CNC Continuing Education courses /

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programs is two weeks before the course start date, unless otherwise noted. Registrations are welcome after the advertised course deadline, if there are still seats available. Non-attendance does not constitute a formal withdrawal.

Refunds take approximately three to six weeks to process. No refund will be granted on textbooks. No refund of fees will be given if a student cancels on or after the advertised course registration deadline. For withdrawal / refund policy, the “registration deadline date” is the same as “registration recommended by” date.

Fee structure The course prices listed in this calendar are inclusive of all applicable taxes, unless otherwise indicated. While most CNC Continuing Education courses are tax-exempt, courses that are intended for personal use only and that have no vocational or academic objectives are subject to taxation. Receipts issued will reflect the breakdown of the fees, including any taxes.

Technology fee The CNC technology fee of $5.30 per course (45 hours or less) ensures CNC technology capabilities are maintained, allowing us to offer you up-to-date classroom hardware and software. Courses over 45 hours are pro-rated.

Parking All College of New Caledonia campuses have paid parking. Make sure you have change for the meter boxes located in the parking lots. The ticket machines accept 25¢, $1 and $2 coins. Some machines also accept credit cards.

Disability Support Services The purpose of Disability Support Services is to ensure that all students who meet regular entrance requirements have equal access to programs and services at the College of New Caledonia. Call 250.562.2131, ext. 5248 / 5250 or 1.800.371.8111, ext. 5248 / 5250 for more information.

Refunds A full refund of fees will be given if a course is cancelled by the College or if a student withdraws from a course / program one or more days before the advertised course registration deadline date (original course receipt required).

CNC Continuing Education 2012–13

Index

Index Aboriginal Families, 37 Access, 36 Advanced Bookkeeping, 8 Advanced Foot Care Certificate, 27 Advanced Mobile Marketing, 42 Air / Automotive / Heavy Duty Mechanics, 43 Air Conditioning Basics, 43 Art of Wine Appreciation, 22 Arts, 3 Autism Spectrum Disorders, 28 Auto Diagnostics, 43 AutoCAD, 33 Beauty of Bordeaux, 22 Beginner Sewing — Learn to Sew on a Machine, 23 Boiler Safety Awareness, 48 Bookkeeping Certificate, 6 Business and management, 5 Caterer, 39 Certificate in Community Mental Health, 29 Certified Life Skills Training, 25 CFC / HCFC / HFC Control and Recovery Certificate, 43 Chardonnay: The Galvanizing Grape of the Wine World, 22 Cisco Certified Network Associate (CCNA®) Exam Preparation, 47 Community Mental Health, 29 Compensation and Benefits, 17 CompTIA A+ Certificate Exam Preparation, 47 Confined Space Awareness, 51 Confined Space Entry / Rescue, 52 Conflict Coaching Level 1, 19 Conflict Resolution, 18 Conversational Japanese, 38 Creating Cell Phone Apps for Your Business, 41 Culturally Appropriate Practices for Working with Aboriginal Families, 37 CWB Test Centre, 51 Dealing With Anger, 20 Dental, 26 CNC Continuing Education 2012–13

Dental Hygiene Study for Dental Hygienists, 26 Dental Office Receptionist, 26 Designing Effective Websites, 39 Diesel Regen Explained, 44 Digital Cameras, 20 Disability Support Services, 54 Dynamics of Power, 19 Ed2Go Online Training, 38 Effective Business Writing, 39 Electric Blue – My First Welder, 51 Electrical / Data-Voice Networking / Fibre Optic Technicians, 46 Electronics for Makers: Inventors, Musicians and Artists, 42 Employment Law, Employment Standards and Human Rights, 15 Excel, 34 Excel for Bookkeepers, 8 Fall Protection, 52 Fashion Design 101, 23 Fee structure, 54 Fetal Alcohol Spectrum Disorder (FASD) Advanced Diploma – Online, 37 Fibre Optic Cabling Bootcamp, 46 Field Service Representative “B” Preparation, 46 First Sip – Introduction to Wine Appreciation, 22 Foot Care Certificate, 27 Forklift Operator Certification / Recertification, 48 Foundations of Collaborative Conflict Resolution: Workplace Focus, 18 Fundamentals of Bookkeeping, 7 Fundamentals of Insurance, 6 Going Pro – The Business of a Photographer, 4 Group Decision-Making and ProblemSolving Skills, 10 Guitar, 21 Handling Conflict in Virtual Environments, 20 How to register, 54 Hybrid Safety, 44 Hybrid Systems, 44

Independent Dental Hygiene Study for Dental Hygienists, 26 Industrial Relations, 15 Instant Italian, 38 Integrating Social Media in Your Organization, 41 Interactive History of Fashion Design, 23 Intermediate Bookkeeping, 7 Interpersonal Communication Skills and Conflict Resolution, 9 Introduction to Digital Cameras, 20 Introduction to Non-Profit Management, 5 Introduction to Photo Slideshows, 21 Introduction to Autism Spectrum Disorders (ASD) — Practical Applications, 28 Introduction to Forklift Operations, 48 Introduction to Guitar, 21 Introduction to Mental Health, 29 Introduction to Mobile Marketing, 41 Introduction to Natural Heath and Healing, 39 Introduction to Russian Language, 21 Introduction to Social Media, 40 Introductory AutoCAD, 33 Japanese, 38 Leadership Training, 6 Learn to Burn, 51 Learn to Buy and Sell on eBay, 38 LERN Certificates, 40 Life Skills Training, 25 Liquefied Petroleum Gas (LPG) or Compressed Natural Gas (CNG), 44 Management Skills for Supervisors, 9, 17 Marketing Using Social Media, 40 Mediation Skills Level 1, 19 Medical / health care, 24 Medical / health care certificate programs, 27 Medical Office Assistant, 24 Medical Terminology, 25 Mental Health, 29 Microsoft Access, 36 Microsoft Excel, 34 Microsoft PowerPoint, 36 Microsoft Publisher, 36

Index

Microsoft Word, 35 Mobile Crane / Boom Truck Certification Preparation, 49 Mobile equipment, 48 Mobile Marketing, 41 MS Project for Managing Projects, 14

Review for Industrial Mechanic (Millwright) Inter-Provincial Certification, 49 Review for Other Trades, 49 Rigging and Lifting, 52 Russian Language, 21

Natural Heath and Healing, 39 Non-Profit Management, 5 Nursing Unit Clerk Certificate, 28

Scissor Lift Operator Certification / Recertification, 49 Secrets of the Caterer, 39 Self-Management Skills, 10 Sew Easy, 22 Sign language, 23 Simply Accounting Level 1, 8 Simply Accounting Level 2, 9 Small Engine Repair, 46 Social Media for Business, 40 Special Event Planning Program, 42 Staying In the Game, 31 Sterile Supply Technician Certificate Program, 32 Strategic Human Resource Planning, 16 Syrah or Shiraz, 22

Occupational Health and Safety, 16 Office technologies, 33 Online courses, 37 Parking, 54 Payroll, 9 Pearson VUE Test Centre, 51 Performance Management, 16 Perioperative Nursing for LPNs, 33 Pesticide Dispenser / Applicator Exam Preparation, 52 Photo Slideshows, 21 Photography â&#x20AC;&#x201C; The Next Level, 3 PMP/CAPM Certification Preparation Workshop, 13 Post-Diploma in Human Resources Management, 14 PowerPoint, 36 Primary Care Paramedic, 31 Professional Practice in Human Resource Management, 18 Project Communications and Stakeholder Management, 13 Project Management, 12 Project Management Tools and Techniques: Level 1, 12 Project Management Tools and Techniques: Level 2, 12 Project Risk Management, 13 Provisional Prosthodontics, 26 Psychosocial Rehabilitation, 29 Publisher, 36

Test Centres, 51 Trades and technology, 42 Traffic Control Person Certificate, 53 Training and Development, 15 Vehicle Inspection Endorsement, 46 Welding, 43, 51 Word, 35 Workforce Training, 51 WorkSafeBC Courses, 53 Writeriffic: Creativity Training for Writers, 39

Recruitment and Selection, 17 Refunds, 54 Registered Professional Forester Exam Preparation, 37 Registration information, 54 Rehabilitation Assistant Diploma, 33 Review and exam preparation, 49

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CNC Continuing Education 2012â&#x20AC;&#x201C;13