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“I want a health plan that covers me...and my family.”
Fidelis Care Quality health coverage. It’s Our Mission. Fidelis Care offers quality, affordable New York State-sponsored health insurance for children and adults of all ages and at all stages of life. From NY State of Health: The Official Health Plan Marketplace, to Child Health Plus, Medicaid Managed Care, Medicare Advantage, Managed Long Term Care and more, we have a program that meets your needs. And, with our growing provider network, you can see a Fidelis Care doctor almost anywhere you go in New York State! We have a health insurance program that's right for you – and the ones you love. Products not available in all counties. To learn more about applying for health insurance including Child Health Plus and Medicaid through NY State of Health, the Official Health Plan Marketplace, visit www.nystateofhealth.ny.gov or call 1-855-355-5777.
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INSIDE Checking on your hospital______ 6 • Find more information about your hospital
Features_____________________
8-11
• Solo practice: dying breed • 10 foods you should eat
Leaders in Healthcare_______
12-28
Profiles of CEOs, Administrators, Professionals
Hospital Stats_______________
29-47
• A list of hospitals in the region: Where they are, what they do, how many physicians they have
Resources___________________
58-81
• List of support groups, nonprofits, health-related agencies and more
HOSPITAL LOCATOR Auburn Community Hospital..................................................29 Bassett Healthcare Network — Bassett Medical Center.......29 Community Memorial Hospital...............................................31 Crouse Hospital.....................................................................32 F.F. Thompson Hospital........................................................32 Little Falls Hospital................................................................35 Mohawk Valley Health System..............................................36 Oneida Healthcare.................................................................40 Oswego Health......................................................................40 Rome Memorial Hospital.......................................................42 St. Joseph’s Hospital Health Center......................................43 Syracuse VA Medical Center.................................................45 Upstate University Hospital...................................................46
ONLINE AT CNYHEALTH.COM 4 - 2015 CNY’s Healthcare Guide
Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.
2015 Healthcare Guide Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing: Debra Lupien Contributing Writer: Anne Palumbo Advertising: Jasmine Maldonado, Marsha K. Preston, Donna Kimnbrell Layout Design: Chris Crocker Cover Design: Jillian Meisenzahl
Single copies: $20 Free to Subscribers to In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine Mailing Address: P.O. Box 276, Oswego, NY 13126 Phone: 315-342-1182 Fax: 315-342-7776 Website: CNYhealth.com Email: editor@cnyhealth.com All contents copyrighted © 2014. All rights reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2014.
RESOURCES 4th Angel Mentoring Program.................................................... 54 A. Bruce Stewart DDS............................................................... 58 Abuse & Assault Hotline ........................................................... 65 ACCES-VR ............................................................................... 80 Access Care and Resources (ACR) Health .............................. 50 Acu-Care Acupuncture Center.................................................. 48 ADD/ADHD Parent and Staff Support Group............................ 77 Adelphi NYStatewide Breast Cancer Hotline ............................ 65 Adolescent Pregnancy Prevention and Services....................... 70 Adoption Support Group............................................................ 77 Advanced Hearing Aid Centers of CNY, Inc.............................. 64 Advocates Incorporated............................................................. 59 Affordable Hearing Aid Co......................................................... 64 Alcoholics Anonymous.............................................................. 74 ALS Association of Upstate New York...................................... 50 Alzheimer’s Association, CNY Chapter .................................... 73 American Cancer Society ......................................................... 54 American Diabetes Association of CNY.................................... 50 American Foundation for Suicide Prevention............................ 50 American Heart and Stroke Association ................................... 50 American Red Cross................................................................. 64 American Red Cross –various branches................................... 48 Arbor House-Chemical Dependence Program ......................... 67 Arc of Onondaga County .......................................................... 59 Arc of Oswego County Senior Day Habilitation Program.......... 73 ARC of Oswego County/ Oswego Industries ............................ 59 ARISE.................................................................................. 48, 59 Arise and Ski ............................................................................ 63 ARISE Oswego – Independent Living Center........................... 80 Arthritis Foundation, New York Chapter ................................... 50 Aurora of CNY .......................................................................... 60 Barnabas Apartments................................................................ 68 Barnabas House ....................................................................... 67 Behavioral Health Services....................................................... 60 Best Beginnings......................................................................... 77 Bicycle Helmet Program ........................................................... 55 Booth House.............................................................................. 68 Brain Injury Association of NYS ................................................ 60 C.H.A.D. ................................................................................... 75 Café Plus ................................................................................. 77 Cancer Care.............................................................................. 54 Cancer Information Service....................................................... 54 Cancer Legal Advocacy and Services Program (CLASP)......... 69 CancerConnects, Inc................................................................. 54 Car Seat Program ..................................................................... 55 Casey’s Place............................................................................ 56 Catholic Charities...................................................................... 73 Catholic Charities of the Finger Lakes....................................... 56 Catholic Charities Onondaga County ................................. 56, 68 Catholic Charities Oswego County............................................ 56 Cayuga County Maternal and Child Health Program................ 71 Cayuga County Long-Term Care Access Office ...................... 73 Center for Development, Behavior and Genetics ..................... 77 CNY Coalition for Young Children with Special Needs............. 56 Central New York Developmental Disabilities........................... 60 Central New York Developmental Disabilities .......................... 62 CENTRO Call-a-Bus.................................................................. 80 Chadwick Residence................................................................. 68 Charity for Children.............................................................. 56, 78 Chemical Dependency Treatment at Crouse ........................... 75 Child Care Solutions ................................................................. 56 Children and Family Services Program..................................... 56 Children’s Rights and Family Law Clinic................................... 69 Christopher Community ............................................................ 68 Clover Corner Senior Program ................................................. 73 CNY Autism Society of America ............................................... 60 CNY Brain Aneurysm Awareness Campaign............................ 77 CNY Celiacs Support Group...................................................... 77 CNY Community Foundation..................................................... 50 CNY Friends of Love the Children............................................. 77 CNY Great Moms of Physically Challenged Kids...................... 77 CNY Sensory Processing Disorder Connections Group .......... 77 CNY WomenHeart Support Group............................................ 77 CNY WORKS INC..................................................................... 81 Community Options, Inc. .......................................................... 60 Conifer Park Clinic .................................................................... 76 Contact Community Services – Suicide Prevention Hotline...... 65 Cornell Cooperative Extension of Oswego County................... 52 County of Oswego Council on Alcoholism and Addictions........ 76 Cuse Kids Club ......................................................................... 54 Cystic Fibrosis Foundation - Central New York Chapter .......... 50 DAV Van (Disabled American Veterans)................................... 80
David’s Refuge.......................................................................... 60 dB Audiology Associates, P.C................................................... 65 Department of Human Services, various............................. 48, 49 Depression Bipolar Support Alliance (DBSA) of CNY............... 78 Diabetes Support ...................................................................... 78 Disabled – Accessibility Modification......................................... 62 Domestic Violence Hotline......................................................... 65 Dorothy Day House .................................................................. 68 Down Syndrome Association of Central New York ............ 51, 78 Eat at Mom’s...Where Babies Know Breast............................... 78 Elder Law Clinic ........................................................................ 69 Eldercare Locator .................................................................... 73 Elmcrest Children’s Center........................................................ 56 Empire Interpreting Service....................................................... 69 Enable ...................................................................................... 60 EnMotion Support Group .......................................................... 78 Epilepsy Parent/Family Network Support ................................. 78 Epilepsy Pralid, Inc.................................................................... 60 Exceptional Family Resources ................................................. 60 Exceptional Family Services ..................................................... 73 Exodus House .......................................................................... 68 Family Services......................................................................... 64 Family Support / Home Services .............................................. 61 Family Support Services Huntington Family Centers................ 57 Family Tapestry, Inc.................................................................. 70 Farnham Family Services ......................................................... 76 FEAT of CNY ............................................................................ 78 Fidelis Care .............................................................................. 69 Friends of Oswego County Hospice ......................................... 64 GiGi’s Playhouse....................................................................... 61 Goldberg Couple and Family Therapy Center........................... 57 Golden Age and Golden Access Passports.............................. 73 GriefShare Support Group......................................................... 51 H.O.M.E., Inc............................................................................. 57 Head & Neck Cancer Support Group of CNY............................ 78 Head Start of Oswego County .................................................. 57 Health Education Program........................................................ 54 HealtheConnections.................................................................. 51 Heart of NY Area Narcotics Anonymous................................... 76 Hiscock Legal Aid...................................................................... 70 Holistic Moms Network of Syracuse.......................................... 78 Home HeadQuarters................................................................. 66 Homeless Hotline (Oswego County Opportunities) .................. 65 Hope for Bereaved ................................................................... 52 Hope for Heather Ovarian Cancer Foundation ......................... 54 HOPE Network.......................................................................... 78 Hospice Grief Center ................................................................ 52 Hospice of CNY ........................................................................ 64 Hospice of the Finger Lakes ..................................................... 64 ICAN of Syracuse...................................................................... 78 Internal Medicine Offices of Paul S. Cohen MD........................ 72 It’s About Childhood and Family, Inc......................................... 57 J. Waligora Audiology................................................................ 65 Jewish Family Services ........................................................... 57 La Leche League ...................................................................... 52 Laurie’s Hope Breast Cancer Support Program........................ 79 Lead Poisoning Control Program County of Onondaga............ 66 Lead Program............................................................................ 66 Learning Disabilities Association of CNY ................................. 61 Legal Aid Society of Mid-NY ..................................................... 70 Legal Services of Central New York, Inc................................... 69 Leukemia and Lymphoma Society – Western and CNY........... 61 Lifeline ...................................................................................... 74 Literacy Volunteers of Oswego County..................................... 70 Look Good…Feel Better Program............................................. 54 Lupus Alliance of Upstate New York ....................................... 61 Lupus Foundation of Mid and Northern New York ................... 51 Madison County Council Alcohol and Substance Abuse........... 76 Make-A-Wish® Central New York............................................. 61 March of Dimes Foundation ..................................................... 51 Margaret L. Williams Developmental Evaluation Center........... 61 McMahon/Ryan Child Advocacy Center.................................... 70 Medicaid Transportation............................................................ 80 Medical Equipment Loan Closet................................................ 63 Mid-State Early Childhood Direction Center ............................. 57 Move Along, Inc. ....................................................................... 63 Multiple Sclerosis Resources of CNY ....................................... 61 Muscular Dystrophy Association ............................................. 51 NAMI Syracuse, Inc................................................................... 79 Narcotics Anonymous................................................................ 76 National Kidney Foundation of CNY ......................................... 51 National Runaway Switchboard ................................................ 65 National Stroke Association....................................................... 51
Nazareth College School of Health and Human Services......... 72 New Justice Conflict Resolution Services Inc............................ 70 New Life Crisis Pregnancy Center ............................................ 71 New York State Commission for the Blind (NYSCB) ................ 62 New York State HIV Counseling Hotline .................................. 66 New York State Office for the Aging ......................................... 74 Next Step Program ................................................................... 62 Protection of People with Special Needs Hotline ..................... 66 NYS Office of Parks, Recreation and Historic Preservation...... 64 NYS Office of Parks, Recreation and Historic Preservation...... 74 OCM-BOCES Children’s Village................................................ 57 OCO RIDES.............................................................................. 80 Office for the Aging ................................................................... 74 Office of Temporary and Disability Assistance ......................... 62 Onondaga County Department of Social Services ................... 66 Onondaga County-Early Intervention/Special Children’s ......... 62 Onondaga Healthy Families ..................................................... 58 OPTIONS ................................................................................. 71 Ostomy Support Group.............................................................. 79 Oswego County Breastfeeding Coalition................................... 53 Oswego County Health Department ......................................... 72 Oswego County Opportunities .................................................. 49 Oswego County Opportunities Cancer Services Program........ 54 Oswego Industries, Inc. ............................................................ 81 Parent to Parent of New York State ......................................... 62 Parents of Special Children ...................................................... 62 Parkside Children’s Center........................................................ 58 Peace, Inc. Family Resource Centers....................................... 58 Perinatal Bereavement Services at Crouse Hospital ................ 52 Person to Person – Citizen Advocacy Office ............................ 62 Pink Therapy Breast Cancer Survivors Group.......................... 79 Planned Parenthood of the Rochester/Syracuse Region ......... 71 Pregnancy and Loss Support (PALS)........................................ 52 Pregnancy Care Center ............................................................ 72 Prevention Network 58, ................................................ 58, 64, 76 Project Adapt (at Enable).......................................................... 63 ProLiteracy, Inc.......................................................................... 70 Public Transportation................................................................. 80 Quality Family Dentistry............................................................. 58 REACH CNY, Inc. ..................................................................... 72 Recurrent and Metastatic Support Group.................................. 79 Road To Recovery..................................................................... 80 Ronald McDonald House Charities of CNY .............................. 68 Salvation Army.......................................................................... 49 Sam Pomeranz Jewish Community Center of Syracuse........... 51 Sarah House ............................................................................. 68 Sassy Survivors......................................................................... 55 Scleroderma Foundation / Tri-State, Inc. Chapter .................... 51 Senior Camping......................................................................... 74 Senior Citizen Hotline................................................................ 74 Seniors Helping Seniors ........................................................... 74 Services to Aid Families ........................................................... 69 Special Olympics – Central New York Region ......................... 64 State Child Abuse and Maltreatment Register ......................... 66 Sudden Infant and Child Death Resource Center .................... 52 Suicide Prevention .................................................................... 66 Syracuse Behavioral Health Care ............................................ 76 Syracuse Jewish Family Services ............................................ 73 Syracuse Model Neighborhood Facility, Inc. ............................ 58 Syracuse Orthopedic Specialists, PC........................................ 70 Syracuse Teen Challenge ........................................................ 69 The Breastfeeding Café............................................................. 52 The Oswego County Transportation Coalition .......................... 80 The Saint Agatha Foundation.................................................... 55 Total Care.................................................................................. 69 Tourette Syndrome CNY Support Group................................... 79 Transitional Apartment and Parenting Center (TAPC).............. 69 Tully Hill Chemical Dependency Treatment Center................... 76 Unique Peerspectives Women’s Support Group....................... 79 University OB/GYN Associates Inc............................................ 81 Upstate Prostrate Cancer Support and Information Group....... 79 Vera House................................................................................ 68 VNA Homecare ................................................................... 67, 74 Weatherization Assistance Program (WAP) ............................. 66 Whole Me Inc. ........................................................................... 62 Wig Program.............................................................................. 55 William A Graber, MD, PC ........................................................ 81 Witness Project of CNY Cancer Support Group ....................... 79 WIC Breastfeeding Counseling Program - Oswego ................. 53 WIC – Madison-Herkimer Counties .......................................... 53 WIC – Onondaga Healthy Families .......................................... 53 Young Parents Program............................................................ 58 Youth Advocacy Program (YAP) .............................................. 58
2015 CNY’s Healthcare Guide - 5
How to Check Up on Your Hospital By Jim Miller
W
hile you may not always have the opportunity to choose your hospital, especially in the case of an emergency, having a planned procedure can offer you a variety of choices. When shopping for a hospital, the most important criterion is to find one that has a strong department in your area of need. A facility that excels in coronary bypass surgery, for example, may not be the best choice for a knee replacement. Research shows that patients tend to have better results when they’re treated in hospitals that have extensive experience w i t h their spe-
cific condition. In order to choose a hospital that’s best for you, it is important to discuss your concerns and alternatives with the doctor who is treating you. Some doctors may be affiliated with several hospitals from which you can choose. Or, if you’ve yet to select a doctor, finding a top hospital that has expertise with your condition can help you determine which physician to actually choose. Another important reason to do some research is the all too frequent occurrence of hospital infections, which kill around 75,000 people in the U.S. each year. So checking your hospital’s infection rates and cleanliness procedures is also a wise move. Researching Tools Today, there are a number of online resources that provide hospital safety and performance data to help you research and compare facilities. Because hospitals are such complex places, it’s wise to get information from a variety of sources. Here is a summary of some top guides. nHospital Compare (medicare. gov/hospitalcompare): Operated by the Centers for Medicare and Medicaid Services, this free tool lets you compare
6 - 2015 CNY’s Healthcare Guide
general quality of care, as well as care for many medical conditions and surgical procedures in more than 4,000 U.S. hospitals. n Consumer Reports Hospital Rankings (consumerreports.org/hospitalratings): If you don’t mind spending a few dollars ($7 for one month or $30 per year), Consumer Reports ranks 4,500 hospitals in all 50 states. The reliable resource provides information on up to 34 performance and safety measures. n U.S. News & World Report (usnews.com/best-hospitals): This online publishing resource identifies the best hospitals for 16 specialties, and provides rankings by metro area and by specialty for free. n Healthgrades (healthgrades. com): A private, for-profit organization, they provide free hospital ratings on patient safety and medical procedures, and scores hospitals using a 5-star scale. n The Commonwealth Fund (whynotthebest.org): This is a private foundation that provides free performance data on all U.S. hospitals. n The Joint Commission (qualitycheck.org): This is a not-for-profit organization that accredits and certifies more than 20,500 healthcare organizations and programs in the U.S. Hospitals receive a checkmark for each set of measures they have met. n Hospital Inspections (hospitalinspections.org): Established by the Association of Health Care Journalist, this focuses on violations and inspection reports. n The Leapfrog Group (hospitalsafetyscore.org): This national, notfor-profit organization grades hospitals on their overall performance in keeping patients safe. Use your city, state or ZIP code to search more than 2,500 hospitals. n VA Hospital Compare (www. hospitalcompare.va.gov): If you’re a veteran, you can research and compare VA medical centers here.
If you don’t have health insurance Call Total Care
A Today’s Options® of New York Health Plan
1-800-223-7242 or visit us online
at www.totalcareny.com 2015 CNY’s Healthcare Guide - 7
Dying Breed Understanding why private practice of medicine is disappearing By George W. Chapman
O
ver the past 15 years or so, the number of physicians in private practice has been declining while the number of physicians seeking employment has been increasing. According to the American Medical Association, there are about 878,000 licensed physicians. Sixty percent of licensed physicians are still in private practice and 45 percent of them are in solo practice, but both these percentages have been decreasing every year. For a variety of reasons, this trend
will continue into the foreseeable future and most likely will not be reversed. Since it is way too soon to conclude whether or not the decline — if not demise — of private practice will be harmful or beneficial to the consumer, it is never too soon to at least understand and appreciate why it is happening. Merritt Hawkins is a nationally recognized physician-recruiting firm. The results of its 2011 survey of medical residents are a good indication of what the newest generation of physicians is
8 - 2015 CNY’s Healthcare Guide
thinking. The largest cohort of residents, 32 percent, said they would prefer and seek hospital employment. That number was just 3 percent 10 years earlier. The number is probably closer to 40 percent if not more today. Remarkably, only 1 percent said they were planning on a solo practice. So, while private practice is still hanging in there, the demise of the solo practitioner is imminent. Medicine is no longer a cottage industry. With large national players, healthcare is big business and accounts for 18 percent ($3.8 trillion) of our gross domestic product. Private physicians are competing against large, well-capitalized national and regional healthcare systems. Running a private practice has become risky, expensive, difficult and time consuming. According to several surveys, including the aforementioned Merritt Hawkins survey, younger physicians are opting for more free time, better lifestyle, adequate call coverage, a reasonable income and the freedom to practice medicine. They are concerned about competition from large health systems, rising operating and malpractice costs, increasing government regulations, medical school debt, industry uncertainty, increasingly complicated billing requirements, commercial insurance hassles, electronic medical records and the overall business headaches and responsibilities of running a business. Healthcare “reform” is having a significant impact on private practice. The Affordable Care Act (Obamacare) is the biggest change to healthcare
since Medicare and Medicaid were created by amendment to the Social Security Act in 1965. There is a lot more to the ACA than the heretofore much publicized and politicized development of insurance exchanges where individuals can finally purchase a healthcare policy. In an attempt to control costs, improve the experience of care and reward quality or outcomes, the ACA encourages physicians and hospitals to “team up” in the delivery of care as Accountable Care organizations. Many of the problems associated with our healthcare system have been the result of fragmentation, or lack of integration, among providers. In a sense, despite all the money being spent on healthcare, by acting independently, no provider can be held accountable for anyone’s health status or outcome. In addition, fee for service reimbursement caused providers to focus on volume, versus quality or outcome, just to survive. The encouragement of integrated delivery systems and the gradual transition from volume to outcome-based reimbursement has caused hospitals and physicians to join forces, to act in unison, when it comes to providing care. The ACA, coupled with the hassles of running a business, are driving physicians away from private practice and into employment opportunities offered by hospitals and ACOs. Finally, this trend toward employment is a generational phenomenon. Similar to other professionals of their generation — like dentists, lawyers and accountants — many physicians have little interest in becoming owners or equity partners in their practices, which further contributes to the decline in private practice. As an employee, they are free to move about from employer to employer, from market to market, without being anchored by ownership. Employed physicians are looking to spend more of their time with their families and patients and less of their time on the thankless and mundane tasks associated with the business of medicine in 2014.
GEORGE W. CHAPMAN is a health consultant who operates GW Chapman Consulting in Syracuse. To reach him, email gwc@gwchapmanconsulting.com.
comfort.love.respect For over 25 years, helping thousands of Central New York families.
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Prevention Network has been making Central New York a healthier community since 1949 by providing proven measurable programs which prevent addictions and address related concerns.
Teens
• Botvins Life Skills Training for middle and high school students • Teen Institute • Custom tailored assembly style alcohol and other drug presentations in schools and youth groups.
Parents • Parenting Wisely • Guiding Good Choices • Strengthening Families
In the Community
Community Lending Library • Victim Impact Panel • Drinking Driver Program Information and Referral Services, Professional Training and Developments Classes, CSAC 360 Clock Hours program Prevention Network seeks and values collaboration with different sectors of the community to better address substance abuse concerns. We are proud to collaborate with the CNY Drug Action Task Force, Syracuse Healthy Start Perinatal Substance Abuse Sub-Committee, Safe and Healthy Neighborhoods and Syracuse Youth Substance Abuse Prevention Coalition
www.preventionnetworkcny.org 2015 CNY’s Healthcare Guide - 9
10
Healthy Foods That
Do A Body Good By Anne Palumbo
Is there a superfood out there I should be consuming? A fruit that could boost memory? A bean that could keep cancer at bay?
E
very few months I tap my trusted trove of nutritional sources — from websites to journals to colleagues — to find out what people in the field are saying. The good news is, superfood list-makers never forget the superstars. Year after year, you can count on the usual nutrient-dense suspects to make a showing. The challenging news is, the list keeps growing as researchers discover yet another health benefit of yet another food. Believe me, I am as intrigued as the next person when it comes to foods that have been positively associated with preventing diseases and minimizing the toll of aging. I want to eat them all. Daily! But that’s not realistic. So I take stock of what I really like to eat and cook, check out what’s available at the supermarket, consider what other family members like to eat, and then whittle my list from there. For example, even though calcium-rich sardines could benefit both my heart and bones, I’m not a big fan. Same goes for okra, despite being loaded with vitamin C. Today’s list features superfood mainstays, along with some new additions that have rocked the nutrition world.
Apples This portable fruit is loaded with so many good-for-you nutrients, it’s
no wonder apples never fall from superfood grace. Long known for its bounty of antioxidants and cholesterol-clearing fiber, apples also teem with cancer-fighting compounds that researchers have linked to reduced lung cancer risk. Another no-surp r i s e benefit: An apple’s low calorie count combined with its high concentration of slow-digesting fiber appears to help healthy adults maintain — if not lose — weight. Tip: Buy organic and eat the super-nutritious skin.
Lentils All beans are good for you. Black beans, chickpeas, kidney beans, pintos: you name it and there is nothing not to like about this heart-healthy protein alternative. Lentils often get star billing, however, because they’re exceptionally high in protein and fiber (beating most legumes by a slim margin), boast a decent amount of iron, and are loaded with folate. This important B vitamin prevents birth defects during pregnancy and may also play a role in fighting depression. Tip: Red
10 - 2015 CNY’s Healthcare Guide
lentils are easier to digest than brown lentils and produce less gas.
Walnuts Nuts are big nutrition in a small package. They contain fiber, protein, healthy fats, antioxidants, and plenty of nutrients, such as vitamin E, which may slow the deposit of plaque in arteries and possibly reduce the risk of developing age-related diseases. Walnuts are the goto nut for many because they’re super high in omega-3 fatty acids, essential fatty acids that boost brain function and contribute to heart health by reducing inflammation. Tip: Nuts are calorie bombs; suggested walnut intake: 14 halves per day.
Whole Wheat Bread While there might be trendier whole grains out there, whole wheat in the form of bread is readily available and ready to consume. Studies show that eating whole grains instead of refined grains (which are stripped of critical nutrients) lowers the risk of many chronic diseases, such as heart disease, some cancers, diabetes and obesity. Whole grain wheat serves up lots of fiber, along with some protein, B vitamins, iron and manganese. Tip: When buying bread, make sure the first in-
gredient listed is “whole wheat.”
Blueberries All berries pack a mean nutritional punch, but blueberries deliver a knockout. Plump with nearly 4 grams of fiber per cup and a decent dose of vitamin C, these tasty little champs are the antioxidant leaders, thanks to their high concentration of polyphenols. Recent studies have linked blueberries to heart, memory, and urinary-tract health. Blueberries also brim with vitamin K, which may play a role in preventing osteoporosis and hardening of the arteries. Tip: Frozen do the trick nearly as well as fresh.
Wild Salmon Super rich in omega-3 fatty acids, salmon guards against heart disease, including the serious episodes of irregular heart rhythm that can cause sudden death. More recent studies suggest a salmon’s omega-3s can keep the mind agile and protect against Alzheimer’s disease. High in protein and several B vitamins, salmon is one of the rare foods that provides vitamin D, a nutrient that helps build strong bones and may help to thwart certain cancers and age-related diseases. Tip: Consume wild-caught salmon over farmed; it contains fewer
PCB contaminants.
Broccoli
Broccoli, like its cruciferous cousins, contains health-promoting phytochemicals that may help prevent chronic diseases, such as heart disease, diabetes, and some cancers. But unlike many of its cousins, broccoli rocks when it comes to immune-boosting vitamin C, a premier antioxidant that protects our bodies from free-radical damage and also helps to quell inflammation. More goodies: It’s a v e r y good source of fiber, folate, and vitamin A, and an excellent source of vitamin K, an essential vitamin that helps blood clot and promotes bone health. Tip: Lightly steaming broccoli improves its cholesterol-lowering potential.
Plain, Nonfat Greek Yogurt All yogurts are excellent sources of protein, calcium, several B vitamins, and probiotics, the friendly bacteria that promote good digestion and boost immunity. What makes nonfat Greek yogurt a standout is its protein content: twice that of regular yogurts. More protein is great for weight control because it keeps you satiated longer. Greek yogurts are also lower in carbs, milk sugar, and sodium than most yogurts. Tip: Control fat and calories by adding your own fruit or granola to plain Greek varieties.
Sweet Potatoes Low in calories (yes!) and full of fiber, this tasty tuber is an exceptional source of beta-carotene, the antioxidant your body converts to vitamin A. A workhorse
vitamin, vitamin A plays a vital role in vision, bone development, and immune function. Sweet potatoes are also packed with vitamin C, manganese, and potassium, a mineral that helps lower blood pressure and reduces stroke risk. Made up of complex carbs that take longer to digest, sweet potatoes keep the fires burning longer. Tip: Buy organic and eat the skin – it’s loaded with fiber.
Oatmeal
Besides all the health and energy benefits of starting your day with a nutritious whole grain, oatmeal contains a specific kind of fiber that significantly lowers cholesterol. What’s more, oatmeal has unique antioxidants that prevent free radicals from attacking good cholesterol, which also helps reduce the risk of cardiovascular disease. Oatmeal is no slouch in the protein department, either, with one cup providing 11 grams. Similar to other whole grains, oatmeal rewards you with iron, B vitamins, and a variety of minerals. Tip: Ditch the prepared oatmeal products, which may contain sugar, salt and additives, for the real deal.
Anne Palumbo writes the column Smart Bites, which is published monthly in In Good Health. She lives in Rochester.
2015 CNY’s Healthcare Guide - 11
Leaders in CNY Healthcare Albert D’Accurzio Senior Vice President and Chief Quality Officer for Mohawk Valley Health System and Chief Medical Officer for St. Elizabeth Medical Center. With the organization since: 1978 Since what year in current position: 2014 Education: Bachelor ’s degree from Hamilton College in 1971; medical degree from University of Rochester School of Medicine in 1975; residency in internal medicine, Strong Memorial Hospital, Rochester, NY 19751978; board certified in internal medicine in 1978. Career highlights:Past president, St. Elizabeth medical staff; past president, Oneida County Medical Society; employee of the year, St. Elizabeth Medical Center; Excelsior Award, St. Elizabeth Medical Center; Scroll Award, Central New York Academy of Medicine; and Genesis Group Award, Regional Healthcare Hall of Distinction, Class of 2013. Current affiliations:American College of Physician Executives; member of Excellus BlueCross BlueShield Utica Regional Advisory Board; member of the Mohawk Valley Heart Institute board of directors. n How do you describe your managerial philosophy or approach? Surround yourself with good people and give them the support they need to do their jobs. n What type of skill sets do you possess which make you an effective leader? Patience, good listener, consider all sides of an issue before making decisions. n How can the healthcare industry in the region be improved? Increase collaboration between hospitals, physicians, other providers, insurers and employers, which
has been successful in other areas. n What do you do for fun? Read, play golf, time with family, watch sporting events.
Allison A. N. Duggan Vice President and Chief Operating Officer, Oswego Hospital. With the organization since: 2001 Since what year in current position: 2014 Education: Bachelor ’s degree from New York University; medical degree from Upstate Medical University; surgery internship and residency, Howard University. Career highlights: My continued career advancement at Oswego Health, which began as the chief of surgery at Oswego Hospital. I have also served as president of the Oswego Hospital medical staff and vice president for medical affairs. Current position is Oswego Hospital’s vice president and chief operating officer. While I am in a leadership position at Oswego Hospital, I continue to provide general surgery services, including breast care, on a part-time basis. Current affiliations: American College of Surgeons, American Medical Association, American Society of Breast Surgeons, Association of Women Surgeons, American Association for Physician Leadership, and American College of Healthcare Executives. n How do you describe your managerial philosophy or approach? One of the things I pride myself on is the ability to listen. Good ideas can be found throughout any organization and at all levels as long as you take the time to listen to your employees. I think my
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approach throughout my career has been one of inclusion, where everyone’s voice can be heard and everyone’s ideas listened to and appreciated. n What type of skill sets do you possess which make you an effective leader? With a surgical practice, the ability to correctly assess a situation and act on it is essential. Those skills of evaluating a situation, understanding the underlying causes and finding solutions are among those skills I use in my position as VP/COO of Oswego Hospital. These effective leadership strategies transcend roles and industries and I hope they will prove effective as we move forward.
Andrea LazarekLaQuay Chief Clinical Officer, VNA Homecare. With the organization since: 2013 Since what year in current position: 2013 Education: Master of Science in nursing education and Bachelor of Science in nursing from SUNYIT Utica-Rome. Associate of Applied Science in nursing from St. Elizabeth’s College of Nursing in Utica. Earned a Development Dimensions International Facilitator certification and a certification through PentaHealth as an integrated chronic care specialist trainer. Career highlights: Began nursing career more than 20 years ago, quickly rising through the ranks. Has spent the past 16 years in various leadership capabilities for a variety of organizations, including in the New York City region. With over 17 years experience in post-acute care
delivery and 10 in the direct oversight of managed long-term care plans, her leadership role as chief clinical officer has been instrumental in developing and implementing programs and interventions across multiple business lines, thereby enabling VNA Homecare’s $30 million home and community-based system to readily anticipate and respond to the changing needs of the region’s healthcare delivery system. Has served a leadership role in the system’s CHHA and MLTC expansion into additional Central New York and Capital District regions as well as the implementation of the new software being utilized across operational spectrum. Included among her accomplishments was serving as the lead clinical writer in the HEAL NY-20 grant application, receiving more than $31 million to implement transitional care across the continuum of care at Faxton-St. Luke’s Healthcare. Lazarek-LaQuay is also the recipient of several awards, scholarships and accolades including the Follow the Leader award from Leadership Mohawk Valley. Curent affiliations: Adjunct faculty member for public health nursing at SUNY-IT Utica-Rome. Board member appointments including president of Crouse College of Nursing and member of St. Elizabeth’s College of Nursing and Upstate Medical University College of Nursing. Also a member of New York Organization of Nurse Executives & Leaders (NYONEL) and has volunteered for multiple organizations such as Brazil Medical Missions Trip, Relay for Life and Making Strides Against Breast Cancer as well as a volunteer parenting instructor for CareNet Pregnancy Center. Also aligned with the Future of Nursing as Central New York Regional co-chairwoman and president of Sigma Theta Tau International Honor Society of Nursing, Iota Delta Chapter. n How do you describe your managerial philosophy or approach? My approach primarily centers around coaching and mentoring. I like to lead by example and provide those around me with opportunities to grow by encouraging them to not only cultivate their interests but have the courage to try new things. I firmly believe that this approach not only helps motivate people and help them be more effective in their current positions, but also encourages them to grow both professionally and personally. n What type of skill sets do you possess which make you an effective leader? I think my most important skill in being an effective leader is my commitment to providing individuals with the support they need to get the job done, and to help remove barriers. It’s always critical to hold people
accountable but give them the support and resources they need to be successful. It helps them reach their maximum potential and gives them the opportunity to propel themselves forward sometimes in ways they never imagined. n How can the healthcare industry in the region be improved? Our nation’s healthcare system is rapidly changing and it’s incumbent upon all organizations responsible for delivering that care, regardless of the capacity in which they are doing it, to seek ways to approach challenges collaboratively. We all have something to offer and by working together we will be better able to meet the community’s changing needs. n What do you do for fun? Every day is a new day that presents an opportunity to try something new, something different. Something that might take you a bit out of your comfort zone; it could be white water rafting, zip-lining or learning a new dance. While I love traveling and being involved in my children’s various sports, I’m always trying something new. It’s what keeps me energized and having fun.
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President and Chief Executive Officer, Oswego Health. With the organization since:2007 Since what year in current position: 2007 Education: Bachelor of Science degree in nursing, from D’Youville College; Master of Science degree in healthcare management from Marymount University. Career highlights: Oswego Health’s continued successful recruitment of new physicians and the retention of existing medical staff members. In the past year, Oswego Health welcomed physicians representing specialties needed in the community, including general surgery, orthopedic surgery, urology, psychiatry and internal medicine. Oswego Health also welcomed an audiologist. • Being presented with the Martin Rose Economic Developer Merit Award during Operation Oswego County’s annual meeting held in the 2014 summer. The award is presented to an individual whohas had a record of exhibiting outstanding leadership, support and/or cooperation in furthering economic development efforts in Oswego County. Honored for her outstanding record of exhibiting leadership, vision, passion and dedication to advancing the transformation of
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healthcare services in Oswego County. Current affiliations: Board member of Operation Oswego County Inc.; HealtheConnections; Iroquois Healthcare Alliance Association; United Iroquois Shared Services/ board member and treasurer; and Central New York Area Health Education Center. Also a member of Advisory Board for SUNY Oswego MBA Program in Health Services Administration; NYS Partnership for Patients Culture and Leadership Work Group; Oswego County Child Protective Advisory Council; American College of Healthcare Executives; and Oswego Zonta Club. n How do you describe your managerial philosophy or approach? I follow the approach of being open and honest with the employees. Communication is key in any approach and oftentimes it is the misunderstandings of the expectations that cause the most frustrations in the workplace. I believe that if you treat individuals with respect and lead by example this will lead to productive employees, who at the end of the day will have provided quality care to the population of individuals we are responsible for. I have an optimistic view on life which I also believe makes my approach one filled with flexibility. Our world is ever changing so we must be ready to change with it. One other thing that is very important to me was said by Winston Churchill; “Never, never, never give up.” n What type of skill sets do you possess which make you an effective leader? I believe in honest and continual communication with staff members, keeping them well-informed of both the positives and challenges within our health system. I also believe in leading by example, assisting our employees whenever I am able. Finally, leaders must be passionate about the field they have chosen as a career path. Anyone that knows me will say I am very passionate about providing exceptional healthcare to our patients. n What do you do for fun? I enjoy spending time with my family, which includes my husband, two sons, a daughter-in-law and my wonderful granddaughter.
Anthony J. Scalzo President, Hematology-Oncology Associates of CNY. With the organization since: 1982 Since what year in current position: 2014 Education: Medical school, SUNY Upstate Medical Center; specialty training, SUNY
Upstate Medical Center; bachelor’s degree, Cornell University. Career highlights: Board certified in internal medicine and medical oncology; clinical assistant professor of medicine, Upstate Medical University; chief of medicine, Crouse Hospital 2004-2012; co-chairman, acute care committee, Crouse Hospital 2004-2012; American Society of Clinical Oncology (ASCO) Clinical Trial Award for Improving Cancer Care through clinical research, 2008. Current affiliations: Crouse Hospital medical staff; clinical assistant professor of medicine, Upstate Medical University; American Society of Clinical Oncology. n How do you describe your managerial philosophy or approach? My leadership style is one of participatory management and teamwork. It is imperative for individuals to work as a team. When the team succeeds, everyone succeeds. n What type of skill sets do you possess which make you an effective leader? I respect and value the skills and talents of all those who make up our team. I understand the importance of each role and how the strength of the team and ultimate success is the responsibility and privilege of all members. I am strategically minded and enjoy creating a better tomorrow. I also love being an oncologist and I’m very proud of our practice. I am also grateful to all those who entrust Hematology-Oncology Associates with the management of their healthcare. n How can the healthcare industry in the region be improved? The healthcare industry will not improve until reform occurs on many levels, including pharmaceutical and insurance reform. For this reform to make a substantial difference, it needs to be realistic, relevant and must maintain the highest level of quality coupled with the patient/physician partnership at its core. Physicians are spending too much time on non-patient care related activities in an effort to comply with new reform mandates. In fact, in a survey of 1,000 medical groups, including 48,000 physicians nationwide, 84 percent felt that Medicare’s quality reporting programs, the intention of which was to increase quality, does not enhance the MD’s ability to provide high-quality care and has had a negative impact on productivity. It is a very complex system that needs change but we should be proud that care and access in our region is among the finest in the nation. n What do you do for fun? I enjoy spending time with my family, travelling with my
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wife to Boston, to be with our son and daughter. I like to ski and spend time with friends.
Anthony Weiss
Chief Medical Officer at Upstate University Hospital. With the organization since: 2013 Since what year in current position: 2103 Education: Earned a bachelor ’s degree in pharmacology and toxicology and a doctorate in medicine from the University of Wisconsin-Madison. Holds a master’s degree from Harvard Medical School in Boston and an MBA, summa cum laude, from Babson College in Wellesley, Mass. Board-certified psychiatrist with a clinical focus on neuropsychiatry. Career highlights: At Massachusetts General Hospital (MGH), served in a variety of roles since 1997, including director of quality management for MGH’s department of psychiatry. Led a number of initiatives to improve access and measure outcomes related to mental healthcare. Also helped to develop innovative methods of physician performance assessment, using computer-based simulated interviews. In addition to his work within MGH psychiatry, served as the chairman of clinical policy and records at MGH, playing a key role in regulatory readiness and engagement of physicians with electronic medical records. Has a wide-reaching research background, initially focused on the use of brain imaging to better understand the underlying changes associated with mental illness. Over the last six years his work shifted to health services research, including a large published study examining factors associated with emergency department length of stay for patients with psychiatric conditions. Current affiliations:Active member of the American Medical Association, the American Psychiatric Association, the American Neuropsychiatric Association, the American Association for Physician Leadership and the Association of Professionals in Patient Safety. n How many hours do you work on an average week? I am at the hospital about 50-60 hours per week, but healthcare is a 24/7 type of job. n What are the most rewarding parts of your job? I see my role as a uniter and a facilitator. I enjoy finding ways to make things better for others, to give the real experts at our hospital (the physicians and other
providers) the tools and space they need to practice what they were trained to do. I also enjoy teaching, and look forward to Wednesdays when I see patients in the hospital and train the students and residents on the assessment of patients with brain-based illness. n What are the things you’re most proud about your hospital? That we take all comers, regardless of their level of sickness or their social circumstances. We are at the 90th percentile nationally among academic medical centers, near the top, when it comes to the percentage of patients transferred in from other hospitals. We see twice the number of these transfers as the average teaching hospital. We also see a high percentage of impoverished patients, not just from the area right around our hospital, but also the rural poor. In many ways we are like the Statue of Liberty for Central New York healthcare. I am proud to work in an organization that sees this as part of our mission. n What do you do for fun? The greatest joy in my life comes from watching my kids play sports. My daughter is involved with gymnastics and soccer, and my son plays soccer, hockey and lacrosse. I’ve been really impressed with the level of coaching here, the kids have made a seamless transition from their activities in Boston. n Tell us one thing about you that people may not know. That I went to college on a full-ride academic scholarship for golf caddies, The Evans Scholarship. Kind of like Danny from Caddyshack. I am grateful to this organization, they gave me a great opportunity to attend a great state university.
Arthur Vercillo Regional president, Excellus BlueCross BlueShield. With the organization since: 2004 Since what year in current position: 2009 Education:Bachelor of Science degree in biology, Syracuse University, 1975; Doctor of Medicine, SUNY Health Science Center, 1982; surgical research fellow, Brigham & Women’s Hospital, Harvard University, Boston, Mass., 1984; surgical resident, St. Francis Hospital and Medical Center, University of Connecticut School of Medicine, Hartford, Conn., 1987. Career highlights: As a physician and surgeon, Vercillo has received various
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awards for teaching, research and leadership. Past president of the Onondaga County Medical Society. Current affiliations: Fellow of the American College of Surgeons; board member, HealtheConnections, Success By Six, and Arc of Onondaga; regional advisory board, SUNY Oswego MBA HSA program; Syracuse Ballet; academic appointments at SUNY Upstate Medical University in the departments of surgery and otolaryngology; editorial board, American Journal of Managed Care, member, American College of Physician Executives, American Medical Association, Medical Society of the State of New York, Onondaga County Medical Society, American Society of General Surgeons, Society of Laparoscopic Surgeons, American Society of Breast Surgeons and the American Hernia Society. n How do you describe your managerial philosophy or approach? I encourage the talented, diverse and well-prepared team we have at Excellus BlueCross BlueShield to always provide its own personal input. Our team comes up with great ideas. n What type of skill sets do you possess which make you an effective leader? I like to think that I am a good listener and hopefully the team agrees. n How can the healthcare industry in the region be improved? We have already come a long way over the last couple of years. High-quality, affordable and accessible healthcare can be achieved by expanding the close collaboration that already exists among insurers, providers, business leaders and the public. n What do you do for fun? I enjoy hiking, skiing, playing tennis, golfing and just about any other outdoor activity.
Basil J. Ariglio President and Chief Executive Officer, Rome Memorial Hospital. With the organization since: 1992 Since what year in current position: 2011 Education: Bachelor ’s degree in accounting from LeMoyne College; master’s degree in healthcare administration from New School University. Career highlights: Joined the hospital as its chief financial officer in 1992, when the facility was city-owned and was instrumental in facilitating its privatization in 1995. Over the years, assumed greater responsibility for the hospital’s operations and was promoted to senior vice
president/chief operating officer in 2005. Became president/CEO in January 2011. Current affiliations: Member of the American College of Healthcare Executives; chairman of the United Iroquois Shared Services; vice chairman of the Iroquois Healthcare Alliance; Central New York Area Health Education Center Regional Advisory Council; secretary of Rome Industrial Development Corp.; member of the Rome Lions Club. n How do you describe your managerial philosophy or approach? I recognize that I don’t have all the answers and I trust the team assembled at the hospital to make recommendations to me depending upon the issue at hand. If they can improve services to our patients, they have the freedom to execute the plan. I try to be available to consult with them whenever they need me. Even if I may have done things differently, I let them run with their plan and learn from it. I learned a long time ago that there are many ways to solve a problem and people become better leaders if you give them the ability to solve their own challenges and not micromanage them. n What type of skill sets do you possess which make you an effective leader? I feel that to be an effective communicator you have to be a good listener. I respect the abilities of those I work with and am transparent in how I communicate the challenges the hospital faces. I believe that if you’re open in your communication then people will support you even when they may not fully understand all of the details of a decision. n How can the healthcare industry in the region be improved? There needs to be an increased focus on population health management. With scarcer healthcare dollars at the federal and state level, it will become critical that services are provided in a high quality, lowest cost setting. For example, routine preventative care should occur in a doctor’s office not in a hospital emergency room. The focus needs to be on living healthier lifestyles, having early screening exams performed and things like that in order to avoid the acute episodes that cause people to come to a hospital for services. n What do you do for fun? I enjoy golfing, cooking, watching or attending almost any sporting event, reading and traveling.
Colene E. O’Neill Director for Patient / Nursing Services, Syracuse VA Medical Center. With the organization since: 2013 Education: Master of Science degree in nursing from Excelsior College, member
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of the University of the State of New York, and a Bachelor of Science degree in nursing from Utica-Rome Institute of Technology. Board certified as a nurse executive by the American Nurses Credentialing Center. Career highlights: Previously served as the associate chief nurse/ operations manager at the Syracuse VA Medical Center. Also worked in the private sector in various roles, including management and as a psychiatric nurse practitioner. n How do you describe your managerial philosophy or approach? My style is what I would describe as inclusive. I solicit feedback and ideas from staff, I encourage managers to make decisions about their areas, and I use my own knowledge and critical thinking to make the final decision. My office is always open to staff to discuss issues and resolution. I try to be visible in the medical center and available for questions. n What type of skill sets do you possess which make you an effective leader? I am empathetic and a very good listener. I use these skills to help staff to identify issues and resolution.
Cynthia Chandler Chief Executive Officer, Hospice of Central New York. With the organization since: 2001 Since what year in current position: 2009 Education: Nursing diploma, Crouse Hospital, Syracuse; bachelor’s degree in nursing, Utica-Rome; master’s degree in nursing, Syracuse University. Career highlights: More than 35 years of serving the community as a healthcare professional. Receiving the award for Nursing Excellence from Central Counties Professional Nurses Association; achieving certification in hospice and palliative care nursing; becoming CEO of Hospice of CNY. Current affiliations: Upstate New York Hospice Alliance member; Hospice and Palliative Care Nurses Association, Hospice and Palliative Care Association of CNY, Long Term Care Executive Council member; VNA Homecare Professional Advisory member, Onondaga County Long Term Care Council member. n How many hours do you work on an average
week? 40 – 60. n What are the most rewarding parts of your job? Hearing from patients and families how much they gained from the help received from Hospice of CNY staff. Many times they say that they could not have managed without the hospice team. n What are the things you’re most proud about your hospice? The accomplishments of a high quality, dedicated staff everyone pulling together to make the lives of patients and families better. There is a strong sense of team at hospice. n What do you do for fun? Gardening, reading, biking, walking, golfing, hanging with the dog, refinishing furniture.
Dan J. Vick Vice President for Medical Affairs, Chief Medical Officer, Oneida Healthcare. With the organization since: 2011 Since what year in current position: 2011 Education:BA, psychology, University of Virginia (1984); MD, Medical College of Virginia, Virginia Commonwealth
University (1994); MBA — Health Care Management, Regis University (2008); currently working toward a doctorate in health administration, Central Michigan University. Transitional internship, Walter Reed Army Medical Center, Washington, DC (1994-1995); National Capital Consortium Pathology Residency Program (combined military program), Washington, DC (1995-1999); board certified in anatomic and clinical pathology, medical management; certified physician executive (CPE). Career highlights: Assistant chief of pathology, DeWitt Army Community Hospital, Ft. Belvoir, Va. (1999-2002); chief, anatomic pathology and medical director, microbiology, Eisenhower Army Medical Center, Ft. Gordon, Ga. (20022003); partner, St. Joseph’s Pathology, PC and associate attending pathologist, St. Joseph’s Hospital Health Center, Syracuse (2003-2010); served on governing councils of the AMA’s Resident and Fellows Section (1998-1999) and Young Physicians Section (2001-2003); secretary-treasurer, New York State Society of Pathologists (2007-2011); chairman, New York state delegation to the College of American Pathologists House of Delegates (2005-2011); chairman, Medical
Society of the State of New York’s committee on emergency preparedness and disaster/terrorism response (2012-present); Onondaga County Medical Society treasurer (2012-2013) and vice president (2013-2014). Current affiliations: American Medical Association (AMA); Fellow, College of American Pathologists (CAP); Fellow, American Society for Clinical Pathology (ASCP); Fellow, Royal Society of Medicine, Association of Military Surgeons of the United States (AMSUS); American Association for Physician Leadership (AAPL); American College of Healthcare Executives (ACHE); Medical Society of the State of New York (MSSNY); and Onondaga County Medical Society (OCMS). n How do you describe your managerial philosophy or approach? I generally employ a facilitative-consultative approach. However, situations direct the appropriate management style to use. n What type of skill sets do you possess which make you an effective leader? Solid clinical experience, leadership experience from my years as an Army officer, and formal education, especially in healthcare management and health administration, and active listening and effective oral and written communications skills.
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n How can the healthcare industry in the region be improved? Greater collaboration and networking between rural and urban healthcare facilities, with special focus on engaging and aligning physicians. This is important for providing high quality care while keeping the costs from escalating out of control. n What do you do for fun? Photography, both film and digital; music — I studied piano and percussion and have been a percussionist (primarily tympani) with local ensembles. I also compose and publish music. Occasional golf and table tennis with my wife and daughters.
David E. Baum Chief Medical Officer and Senior VP of Medical Services, F.F. Thompson Hospital. With the organization since: 1987. Since what year in current position: 2014 Education: Albany Medical College, MD; University of Rochester Medical Center, internship and residency; Cornell Law School, JD. Career highlights: Becoming involved in the medical staff executive leadership at Thompson and working with the former and current administrators to engage medical staff in a meaningful quality improvement process. n How do you describe your managerial philosophy or approach?I try to identify a few issues at a time where change might have a meaningful impact. I reach out to all the people who have an interest in seeing positive change occur. I try to keep the number of people involved to a minimum so the process of change can happen efficiently. I make sure that we have consensus from all stakeholders who have been part of the process before any change is implemented. All disagreements are resolved through communication and compromise before moving forward. Once agreed upon, execution of the change is considered vital and processes for the implementation are put in place with audits to make sure the change is occurring in a smooth manner. n What type of skill sets do you possess which make you an effective leader? I am inclusive and believe in being open to other viewpoints. I recognize that a proposal that I may put forth is the starting point of a discussion, not the final product. Being an effective listener is probably the most important attribute of an effective leader. Being proactive and reaching out to others helps one to understand the day-to-day
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concerns of the organization. n How can the healthcare industry in the region be improved? Healthcare will improve over time as a result of affiliations that are occurring between small, community hospitals and the larger, tertiary care centers. The community hospitals will greatly benefit from resource allocation with greater availability of specialists. The development of accountable care networks will permit a streamlining of care for patients and allow for greater communication and coordination of care for those patients. n What do you do for fun? I love doing things outdoors — from hiking in the Adirondacks to skiing, golfing or sailing, especially with my family.
Eve Van de Wal Regional President, Excellus BlueCross BlueShield. With the organization since: 1998 Since what year in current position: 2008 Education: MBA, SUNY Institute of Technology; master’s in health service management, SUNY Institute of Technology; bachelor’s degree in nursing, SUNY Brockport. Career highlights: Prior to becoming regional president, served the company in a number of management roles. Prior to joining Excellus BCBS, she enjoyed a successful career in nursing, specializing in critical care and cardiac care. Current affiliations: Board of directors for the Northern Area Health Education Center; the United Way of Herkimer and Greater Utica, Mohawk Valley Economic Development Growth Enterprises Corporation (EDGE); the Community Foundation of Oneida and Herkimer counties; Adirondack Bank; advisory committee of Utica College Risk Management Insurance Curriculum; advisory committee of Utica College MBA program; steering committee of Oneida County Vision 20/20 Initiative; co-chairwoman of City of Utica and H.U.D. (Housing and Urban Development) Community Assessment Project; Utica Rotary Club. n How do you describe your managerial philosophy or approach? I strive to lead by example as truly believe that management is only as strong as their employees. I am a supporter of the mentor/mentee model and try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty; as they are the backbone of our company.
n What type of skill sets do you possess which make you an effective leader? I pride myself on being honest, transparent, and ethical in every aspect of my life; both professionally and personally. I am an active listener and believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals. n How can the healthcare industry in the region be improved? As a region, we are working in collaboration with select local healthcare systems to promote a new vision for healthcare. With its focus on enhanced patient experience, improved quality and reduced costs, we believe our accountable cost and quality agreements (ACQA) will change the dynamic toward providing better value in healthcare. n What do you do for fun? Spend time with family and friends; cook, shop, kayak, and snowshoe.
Frank Dubeck Chief Medical Officer for Medical Policy and Clinical Editing Excellus BlueCross BlueShield. With the organization since: 1999 Since what year in current position: 2006 Education: Bachelor of Science in chemical engineering, Cornell University; doctor of medicine, Georgetown University; internal medicine residency, University of Pittsburgh, Presbyterian Hospital. Career highlights: Prior to joining Excellus BCBS, practiced internal medicine and geriatrics at the Slocum-Dickson Medical Group, New Hartford. Came to Utica in 1985 after leaving the U.S. Air Force as a major and chief of medicine at Ehrling Bergquist Regional Hospital, Offutt Air Force Base, Omaha, Nebraska. Current affiliations: Fellow of the American college of Physician Executives. n How do you describe your managerial philosophy or approach? Treat people fairly with dignity, expect greatness. n What type of skill sets do you possess which make you an effective leader? Ability to see other’s point of view and work toward mutually beneficial solutions. n How can the healthcare industry in the region be improved? Focus on optimization of the system rather than maximizing profits of separate distinct business entities. Put the patient at the center. n What do you do for fun? I enjoy skyping with grandchildren, skiing on water, be it frozen or liquid, winter or summer as
well as boating and gardening.
Hazel Robertshaw Vice President of Patient Care Services / Chief Nursing Officer, F.F. Thompson Hospital. With the organization since: 2007 Since what year in current position: 2008 Education: PhD in nursing, Florence Nightingale School of Nursing and Midwifery, King’s College, University of London; Bachelor of Science in nursing studies, University of Manchester. Career highlights: Completing my PhD in nursing was a significant highlight and the culmination of many years of hard work. Another career highlight was becoming the CNO of a magnet organization and leading us through a successful redesignation. (The ANCC Magnet Recognition Program recognizes healthcare organizations for quality patient care, nursing excellence and innovations in professional nursing practice). Current affiliations:Membership in the American College of Nurse Executives and the American Nurses Association. Member of the advisory board for nursing programs at Finger Lakes Community College and Roberts Wesleyan College; board member of Finger Lakes Community College Foundation board. n How do you describe your managerial philosophy or approach? I would say my approach is facilitative — allowing individuals to grow, challenging them to achieve and be the best they can be. n What type of skill sets do you possess which make you an effective leader? Open, honest communication. Willingness to listen to others’ opinions. Willingness to face challenges. Tenacity and willingness to change. n How can the healthcare industry in the region be improved? Sharing best practices, learning from each other when things go wrong so we don’t all make the same mistakes. Improving the patient experience and developing the next generation of thought leaders in healthcare. n What do you do for fun? I enjoy spending time with my husband and my two Chesapeake Bay retrievers. I love to travel and experience different countries and cultures.
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James Cody Interim network director, Veterans Administration Health Care Upstate New York With the organization since: 1978 Since what year in current position: 2013 Education: Master of Public Administration with a concentration in health administration, New York University, January 1981; Bachelor of Science in health education, SUNY Cortland, May 1976 Career highlights: Entered the VA system in July 1978 after initially entering federal service with the Department of Agriculture in March 1977. He served as a safety specialist at VAMC Brooklyn. Progressed through positions of increasing complexity and responsibility at the VA Central Office and then at VA medical centers in Washington, D.C., Baltimore, Md., Lyons, N.J. and Providence, R.I. Was selected to receive the Presidential Rank Award for Meritorious Executives in 2009. Current affiliations: Member, University Hill Corporation Board, Syracuse; president and treasurer, Healthcare Executive Group of Rhode Island; member, Senior Health Care Executive Society of New Jersey; member, DC Hospital Association Planning Committee; advisory committee chairperman, Group Health Association HMO, Washington, D.C.; part-time professor, University of Maryland’s healthcare management program; fellow, American College of Health Care Executives. Personal: Resides in Jamesville with his wife Lois and their twin daughters.
Jeremy Klemanski President and Chief Executive Officer, Syracuse Behavioral Healthcare. With the organization since: 2004 Since what year in current position: 2005 Education: Undergrad, SUNY Institute of Technology-Utica; graduate, Syracuse University Whitman School of Management. Career highlights: Opening a state-of-theart integrated mental health and substance use disorders clinic in Syracuse; creating the K.E.E.S. program, which gives participants the opportunity in
continuing their education and pursuing employment; founding the SBH Training Institute. Current affiliations: Serving as a member of the NYS Justice Center advisory board; serving as a member of the Onondaga County Criminal Justice advisory board. n How do you describe your managerial philosophy or approach? Find quality people and invest heavily in their development. Compile data and ideas from as many sources as possible to develop short-term, highly executable strategic plans, and execute the plan. I ascribe to the philosophy that the difference between vision and delusion is execution. n What type of skill sets do you possess which make you an effective leader? I read constantly; I listen to as many people with differing views or ideas; I connect dots between current problems and future solutions. n How can the healthcare industry in the region be improved? Practicing healthcare that acknowledges the role the brain plays in the function of the rest of the body by treating substance use and mental health disorders as a priority health condition. n What do you do for fun? Spend time with family; watch and attend college sports and travel.
John McCabe Chief Executive Office, Upstate University Hospital. With the organization since: 1987 Since what year in current position: June 1, 2009 Education:Earned bachelor ’s degree at the University of Rochester; medical degree from Upstate Medical University. Career highlights: Has overseen the hospital’s Ebola preparation’s plan as Upstate is one of eight hospitals in the state selected by the governor to treat patients with Ebola. Under his leadership, Upstate opened its 90,000 square foot Upstate Cancer Center that transforms cancer care in the region as it provides patients access to some of the newest treatments available for cancer. In 2011, oversaw Upstate University Hospital’s acquisition of Community General Hospital, which has allowed Upstate to bring unique services to the region, such as the area’s only pediatric after-hours care center and geriatric emergency room, among other services. Other highlights include the development of an emergency medicine
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residency training program, overseeing the opening and transition of patients into the Upstate University Hospital’s East Tower and Upstate Golisano Children’s Hospital, the development and opening of a mass casualty unit and upgraded infirmary at the New York State Fairgrounds, the development of an emergency medicine simulation center for training medical residents and area EMS professionals. He is listed regularly on Becker’s Hospital Review’s list of top physician leaders of healthcare institutions. Current affiliations: Healthcare Association of New York State, member of the board of directors; American Board of Medical Specialties (ABMS). Editorial consultant for Resuscitation. n How many hours do you work on an average week? About 60 hours a week. n What are the most rewarding parts of your job? The most rewarding part of the job is hearing from patients and families about the outstanding care they receive at Upstate, and the outstanding support they receive from our nurses, physicians, therapists, social workers and all the professionals who they come in contact with at our facility. n What are the things you’re most proud about your hospital? I’m proud of many things at Upstate, from the outstanding staff who care for so many, to our outstanding physical plant that enables us to provide the best care in the best environment. I’m proud of how Upstate responds to the responsibility that is placed on us every day, such as our role in sending physicians to a crash site, or our selection by the governor as one of eight hospitals in the state designated to treat an Ebola patient. I am also proud of how we uphold our mission by providing services to the community that are not offered anywhere else in the region. n What do you do for fun? I enjoy golfing, skiing and swimming n Tell us one thing about you that people may not know. I was 3 pounds, four-ounce preemie.
Judi L. Brendle Chief Nursing Officer, Basset Healthcare Network and Chief Nursing Officer / Vice President Clinical Support Services, Bassett Medical Center. With the organization since: 2014 Since what year in current position: 2014 Education: Wharton Healthcare Management Executive Program, 2013, University of Pennsylvania, The Wharton School, Philadelphia; master’s degree in nursing, 2005, University of Phoenix,
Phoenix; bachelor ’s degree in nursing, 2003, Immaculata University, Immaculata, Pa.; diploma in nursing, 1988, Reading Hospital and Medical Center School of Nursing, Reading, Pa. Career highlights: Served as vice president of nursing at a hospital in Pennsylvania; ANCC magnet appraiser since 2006; opened the $50 million Ann B. Barshinger Cancer Institute in 2013 at Lancaster General Health, Lancaster, Pa.; obtained magnet designation two times, once as a magnet program director, once as a vice president of nursing in Pennsylvania; author of forward and editor of chapter one and six of “Best Practices: A Guide to Excellence in Nursing Care,” Lippincott, Williams, and Wilkins. Current affiliations: Sigma Theta Tau International, member since 2005; American Nurses Association, member since 2005; New York Organization of Nurse Executives and Leaders, member since 2014; Pennsylvania Organization of Nurse Leaders, members since 2007. n How do you describe your managerial philosophy or approach? Servant Leadership is my managerial philosophy and leadership style. n What type of skill sets do you possess which make you an effective leader? The characteristics that have assisted me as an effective leader include: team building, quality improvement processes, staff development and succession planning, strategic planning and change management. n How can the healthcare industry in the region be improved? The landscape in healthcare continues to evolve and organizations are struggling to keep pace and assure a viable financial future. Creating unique relationships that balance each organization’s strengths and gaps in meeting the healthcare needs of the community is one way to improve the healthcare landscape. The unique relationships must move beyond traditional mergers and create new partnerships, providing seamless transitions of care and handoffs. This new creativity in relationships may change the location of where, when, and how care is provided. n What do you do for fun? For fun, I love to travel with my family. We also love to explore local history. I also enjoy reading and playing board games or walking around town with my family.
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Kate Rolf President and Chief Executive Officer, VNA Homecare. With the organization since: 2011 Since what year in current position: 2011 Education: Master of Business Administration in technology management and Master of Science degree in health services administration, both from SUNY Institute of Technology at Utica/Rome. Bachelor of Science in business management and economics, SUNY Empire State College. Certified home care executive, licensed New York state nursing home administrator and a fellow of the American College of Healthcare Executives (ACHE). Also holds an advanced graduate certificate in gerontology and a development dimensions international facilitator certification. Career highlights: More than 17 years of leadership experience in home care. President and chief executive officer of home care of Central New York (dba VNA Homecare), an eight-company long term/community-based care network that includes Visiting Nurse Association of Central New York, CCH Home Care & Palliative Services, Home Aides of Central New York, Independent Health Care Services, a managed long term care (MLTC) plan, VNA Homecare Options, Eldercare Social Day Program and two charitable organizations, the VNA Foundation of Central New York and Eldercare Foundation. System’s catchment area includes operational headquarters of Onondaga County as well as neighboring counties of Cayuga, Chenango, Cortland, Jefferson, Madison, Oneida, Oswego and Tompkins. MLTC includes the Capital District region. Previously served as executive director of Home Care Services of Faxton-St. Luke’s Healthcare in Utica. Is also the recipient of countless awards and accolades, including the Accent on Excellence Outstanding Leader Under 40 in Mohawk Valley, Leadership Mohawk Valley’s Follow the Leader Award as well as a program graduate and class representative of Leadership Mohawk Valley. Current affiliations: Currently serves on Visiting Nurse Associations of America (VNAA) public policy steering committee and is co-chairwoman of its education committee. Board of directors of the Home Care Association of New York State (HCANY) where she has been appointed to its executive and policy committees. She is also HCANY’s board treasurer
and finance committee chairwoman. Appointed to the Medicaid Redesign Team’s Managed Long Term Care Implementation and Waiver Redesign Work Group that examined New York state’s policies regarding mandatory enrollment of dually-eligible individuals in need of long term care services into care coorcabe dination models. Also serves as a board member for the New York Association of Homes and Services for the Aging (NYAHSA) where she is also a home care and community services cabinet member. PACE / Managed Long Term Care Plan Cabinet Member, Long Term Care Executive Council board secretary and Selective Services board member. Also affiliated with the National Association for Home Care & Hospice and the New York State Association of Long Term Care Administrators. n How do you describe your managerial philosophy or approach? My strengths are in strategic planning, streamlining operations and partnership development. I’m always striving to find creative and innovative ways to improve access to quality care that is delivered at a lower cost. Doing so is the only way to meet the constantly changing needs of the community. n What type of skill sets do you possess which make you an effective leader? I am very analytical, love a challenge and have a real passion to always stay ahead of the curve. I am constantly analyzing the marketplace. I love to be completely engaged and am always seeking opportunities for partnerships that will enable us to better serve patients. I believe it helps set the tone for our system and love having a team in place who shares the same passion and is willing to do what it takes to make our vision a reality. I always strive to empower members of my team to make decisions that are smart and strategically-sound. Trusting them is key to our success. n How can the healthcare industry in the region be improved? Home and community-based care is a dynamic and rapidly changing industry. And, because its importance is increasingly at an exponential rate, it’s critical for all stakeholders to work together to preserve the region’s health. Being creative, looking beyond tradition and evolving as needs changes is vital. n What do you do for fun? My entire family loves the Central New York winters. We are a snowmobiling family so unlike most, we always hope for an abundance of snow so we can get out and enjoy the outdoors.
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Kathryn Howe Ruscitto President and Chief Executive Officer, St. Joseph’s Hospital Health Center. With the organization since: 2001 Since what year in current position: 2011 Education: Bachelor of Arts degree in political science and economics, LeMoyne College; Master of Public Administration degree, Syracuse University’s Maxwell School; PhD, Doctor of Humane Letters, LeMoyne College. Career highlights: Administrator, human services, Onondaga County; executive vice president, Loretto; executive vice president, St. Joseph’s Hospital Health Center; president and CEO, St. Joseph’s Hospital Health Center. Current affiliations: Member, Healthcare Association of New York State; Catholic Health Association; Iroquois Healthcare, Healthcare Association of New York State; CenterState CEO, Knights & Dames of The Order of Malta Federal Association, Washington, D.C.; board member, HealtheConnections. n How do you describe your managerial philosophy or approach? As a manager, I listen, engage and collaborate. I seek to build in innovation to all we do. n What type of skill sets do you possess which make you an effective leader? I try every day to be a servant leader and stay focused on our mission. n How can the healthcare industry in the region be improved? We all need to understand the data, needs and gaps in care and act to bring about change. n What do you do for fun? I enjoy gardening, hiking in the Adirondacks with my husband and spending time with a great book club.
Marci Erlebacher Executive Director, JCC of Syracuse With the organization since: Joined the board of directors in 1986 and served two terms as board president until appointed executive director. With the organization since: 2001. Education: Bachelor’s degree from the University at Albany in performance/acting and directing.
Career highlights: Grew the JCC of Syracuse from a $1.3 million agency to a $3.3 million agency, received multiple charitable contributions for naming programs and facilities, added two outdoor heated swimming pools, and built the 10,600-sq.-ft. sports and fitness center complex addition. Current affiliations: Board member and vice president of the Syracuse International Film Festival. n How many hours do you work on an average week? 50-plus. n What are the most rewarding parts of your job? Seeing the families that we serve and how important our programs are to their lifestyles. It’s gratifying to know that by providing a safe place and quality programming for infants, preschoolers and schoolage children, we’re helping to ease the stress of parents so they can work and provide for their families knowing that their children are well cared for. n What are the things you’re most proud about youryour organization? Growth of the agency, name recognition throughout the community and solid financial position of the organization. n What do you do for fun? Read, knit and cook. n Tell us one thing about you that people may not know. I’m a farmer’s daughter. I grew up on a chicken farm in the foothills of the Catskills in Upstate New York.
Mark Winther Emergency Department Director and Medical Director, Little Falls Hospital. With the organization since: 2008 Education: Associate of Arts degree, SUNY Cobleskill 1999; Bachelor’s degree Sienna College 2001; medical degree, University of Buffalo; medical school 2005; emergency medicine residency, Albany Medical Center 2008. Career highlights: Emergency department director at Little Falls Hospital; guest lecturer at Albany Medical Center; fellow of American College of Emergency Physicians. Current affiliations: Columbia University; American College of Emergency Physicians. n How do you describe your managerial philosophy or approach? Every day there are challenges that many times take a unique skill or approach to overcome. My approach is to learn and promote
the unique talents and skills of our staff to overcome our challenges. n What type of skill sets do you possess which make you an effective leader? I keep a positive outlook: To always achieve success is the goal, but being able to interpret results and modify your approach needs a mindset of eventual success through perseverance. Constructive feedback: How else will we know how we are doing. Acknowledge both success and failures equally. n How can the healthcare industry in the region be improved? Adaptation. The delivery of healthcare is rapidly changing making it very challenging to predict the “best” way to deliver care. Strong leadership with insight into the future of healthcare and support of all hospital staff is the key to continued success in the region. n What do you do for fun? I have a wonderful wife and three beautiful children that make me the happiest man in the world. I run marathons and participate in competitive evens like the Tough Mudder and Boilermaker. I have also come to really enjoy brewing my own beer.
Maryann Roefaro Chief Executive Officer, HematologyOncology Associates of CNY. With the organization since: 2002 Since what year in current position: 2002 Education:Bachelor ’s degree, Albany College of Pharmacy; master’s degree, SUNY Upstate Medical University; Doctor of Divinity, American Institute of Holistic Theology. Career highlights: 2002 to present: CEO of Hematology-Oncology Associates of CNY; 2000-2002: senior vice president, primary care services, Crouse and Community General hospitals; 1996-2000: corporate vice president for ambulatory care services, Crouse Hospital; 1990-1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989-1990: laboratory manager at North Medical Laboratory Services; 1984-1988: microbiology section head, Community General Hospital. Current affiliations: President, Hospice of Central New York; president, Cancer Connects; board member, McHarrie Life and Multiple Sclerosis Resources of CNY; clinical associate professor, SUNY Upstate Medical University since 1990. n How do you describe your managerial philosophy or approach?A team is as strong as the sum of its parts. Every relationship we
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have begins with the one we have with ourselves. I believe the success and harmony of any organization or workgroup depends upon the level of mastery and resiliency of its people. Personal and corporate accountability are paramount. My philosophies are articulated in my book, “Building the Team from the Inside-Out.” n What type of skill sets do you possess which make you an effective leader? I think I have the kind of communication skills and understanding of human behaviors that allow me to be a successful leader. I am blessed with a blend of analytical skills and intuition. I love creating and naturally gravitate toward strategic initiatives geared toward short- and longterm development and success. n How can the healthcare industry in the region be improved? Improvement of the healthcare industry first begins with personal accountability for health and wellness. To me, that includes the physical, mental and emotional health and stability of our children and their parents. Our healthcare system is saturated with non-patient care-related tasks. I think the procurement of data and outcomes coupled with the interconnection of electronic health information among all providers would substantially improve our healthcare industry. n What do you do for fun? I love family time, reading and running. I completed my first marathon in October 2014.
Michael L. Ogden President and Chief Executive Officer, Little Falls Hospital. With the organization since: 2009 Since what year in current position: 2009 Education: Undergraduate, SUNY Institution of Technology; MBA, Empire State. Career highlights: Appointment as president and chief executive officer of Little Falls Hospital. Current affiliations: American College of Healthcare Executives. n How do you describe your managerial philosophy or approach? Though the term is becoming overused, I consider myself a transformational leader. Technically, I can identify needed change, create a vision and inspire others to implement the change through individual commitments and willingness to collaborate as a group. Practically, my approach is driven through a passion and belief in our overall mission and vision.
n What type of skill sets do you possess which make you an effective leader? I have been described as a good leader, approachable, good communicator, calm and very visible. n How can the healthcare industry in the region be improved? The Healthcare in the Little Falls Hospital region is being improved through our affiliation with the Bassett Healthcare Network and collaborative efforts to improve care delivery and coordination. n What do you do for fun? Ride motorcycle, hunt, play racquet ball, golf and work out.
Michael F. Stapleton, Jr. President and Chief Eexecutive Officer, F.F. Thompson Hospital. With the organization since: 2011 Since what year in current position: 2012 Education: Master of Science degree in healthcare system leadership, University of Rochester; Bachelor of Science degree in nursing, St. John Fisher College; Bachelor of Arts degree in psychology, SUNY Oswego. Career highlights: Prior to being named Thompson Health’s president and CEO, Stapleton was executive vice president of Thompson Health and chief operating officer of F.F. Thompson Hospital. Previous leadership roles included being CEO of Lakeside Health System and president of Lakeside Memorial Hospital in Brockport, as well as COO, chief nursing officer and vice president of patient care services at LHS. Prior to that, worked more than 13 years at the University of Rochester Medical Center in various capacities, including as nurse manager of the Kessler Family Burn/ Trauma ICU and the adult emergency department. Current affiliations: Healthcare affiliations include American College of Healthcare Executives; American Hospital Association; Healthcare Association of New York State; Rochester Regional Healthcare Association; Finger Lakes Health Systems Agency; community affiliations include member of boards of directors for Mercy Flight Central, Ontario ARC, United Way of Ontario County and School of the Holy Childhood. n How do you describe your managerial philosophy or approach? My approach is to motivate our associates and medical staff to do better in everything we do.
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Strive for perfection and you will find excellence in the journey. This works in every aspect of quality and customer service improvement. n What type of skill sets do you possess which make you an effective leader? I am very passionate about what I do and I believe it is a privilege for us to come to work every day and improve the lives of our community members. I believe my passion is contagious and inspires our associates to improve every day. n How can the healthcare industry in the region be improved? We all need to accelerate our quality improvement initiatives. We need to share best practices on a regular basis and improve the patient experience. n What do you do for fun? Spend time with my family and coach my kids’ Little League and youth basketball teams.
Nancy Page Chief Nursing Officer of Upstate University Hospital, Downtown and Community Campus. With the organization since: 1982 Since what year in current position: 2014. Education: Master of Science degree in nursing from the University of Rochester and bachelor’s degree in nursing from SUNY Downstate (SUNY Health Science Center). Earned patient safety leadership fellow status with the American Hospital Association’s Health Research and Educational Trust. Career highlights: Served as director of quality and patient safety, emergency medicine at Upstate University Hospital. In this role, provided leadership within the academic department of emergency medicine, particularly focusing on creating a culture of safety and developing a proactive response to quality and patient safety risks. Has held progressive leadership positions during her 32-year career at SUNY Upstate University Hospital. Previous roles include patient safety officer, coordinator of nursing practice and pediatric clinical nurse specialist. Current affiliations: Has served on various state and national nursing boards and committees and was a co-founder of the CNY chapter of the Society of Pediatric Nurses. Has chaired the Expanded Council of Nursing Practice for the New York State Nurses Association and serves as a manuscript reviewer for the Journal for Specialists in Pediatric Nursing. Serves on VNA Homecare’s medical advisory board in Syracuse.
Senior Vice President / Chief Nursing Officer, Mohawk Valley Health System. Education: Bachelor of Science in nursing and a Master of Science in nursing administration from the State University of New York Institute of Technology where she was honored as alumni of distinction. In 2014, completed a post master’s certificate in family psychiatric mental health nurse practitioner from Upstate Medical University in Syracuse. Holds the credential of certified professional coach (CPC) through the Institute of Professional Excellence in Coaching. Career highlights: Working with the nursing team to design and implement a new patient care delivery model known as relationship-based care; recognized as a community leader through the Accent on Excellence and Women in Business Awards and 2013 Volunteer of the Year from the American Heart Association. Current affiliations: American Organization of Nurse Executives, New York Organization of Nurse Executives, American College of Healthcare Executives and Sigma Theta Tau International Honor Society. Holds an advanced certification in nursing administration and psychiatric mental health nurse practitioner from the American Nurse Credentialing Center. Graduate of the Leadership Mohawk Valley Program. Served on the board of
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n How many hours do you work on an average week? Sixty to 80 hours a week. n What are the most rewarding parts of your job? Hearing the good things patients have to say about the care nurses at Upstate offer our patients. n What are the things you’re most proud about your hospital? I’m most proud of the variety of specialties we offer that no other hospital in region offers. A variety of care and services for our sickest children, burn care, and trauma care for both pediatric and adult patients and offering the most advanced stroke care in the region. n What do you do for fun? I enjoy scuba diving, horses, and watching my grandson grow. n Tell us one thing about you that people may not know. I have numerous publications in nursing and medical journals. Mary MacBlane MS, PNP, and I mentored many Upstate nurses in writing multiple chapters of a major pediatric nursing procedural text; I am most proud of that accomplishment.
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the American Heart Association from 2006-2013. Also serves on the board of directors and fund development committee of the Women’s Fund of Herkimer and Oneida County. Trustee of the Becker Endowment Fund at the Little Falls First Presbyterian Church. n How do you describe your managerial philosophy or approach? Believes every voice in the organization matters as the team strives to give excellent nursing care. Staff needs to be able to provide input into decision making at the unit level, since they are the clinical experts in various specialties who are at the bedside working with patients. Additionally, nurses are involved in decision making for nursing services level through nursing practice, nursing quality and performance improvement and education councils. n What do you do for fun? Enjoys spending time with her family, getting away to the family cabin in the Adirondack Mountains, running, biking, yoga and reading.
Renato Mandanas Chief Medical Officer, Oswego Health. With the organization since: 1989 Since what year in current position: 2014 Education: Medical degree from The University of the Philippines, College of Medicine; internship at the Philippine General Hospital in Manila, Philippines; residency in internal medicine, Mercy Hospital of Buffalo; pulmonary fellowship at Detroit Medical Center. Career highlights: Overseeing the implementation of several innovative quality programs which improved patient care. These initiatives lowered Oswego Hospital’s rate of hospital-acquired conditions and hospital readmissions; the increased
collaboration with other healthcare agencies to enhance Oswego County population health; initiating and expanding Oswego Health’s Lean Six Sigma programs that result in reducing patient falls and quieter patient floor areas; the continued development of Oswego Health’s new affiliate, a multi-specialty professional corporation, named Physician Care, PC. Current physician members include orthopedics, ENT, primary care, cardiology and general surgery. Current affiliations: American College of Physicians, American College of Chest Physicians, Medical Society of the State of New York. n How do you describe your managerial philosophy or approach? I strive to empower the front-line staff members, as they are the experts in their fields. n How can the healthcare industry in the region be improved? Good communication is essential. I believe that listening to employees and acting on the concerns they raise lead to greater employee productivity with improved patient service and satisfaction. n What do you do for fun? I enjoy traveling and gardening.
Rob Hack Executive Director, HealtheConnections. With the organization since: 2010 Since what year in current position: 2010 Education: Bachelor of Arts, mathematics and computer science, SUNY Potsdam; Master of Science in management, Purdue University Career highlights: Senior vice president and chief information officer, Oneida Ltd.; vice president and chief information officer, Marietta Corporation; director,
2015 CNY’s Healthcare Guide - 25
Applications, North America, Carrier Corporation; director, Global Technology & Infrastructure, Carrier Corporation; director and Divisional Chief Information Officer, Commercial Products Division, Carrier Corporation; manager, supply chain operations and information technology, Eastman Kodak Company. Current affiliations: Founding member, Strategic Health Information Exchange Collaborative, a national collaborative of leaders of health information exchange organizations; founding member, Mirth Users Group, a national users group of leaders of health information exchange organizations that use Mirth Corporation’s health information exchange products and services; member, business operating committee, State Health Information Network of New York, a governance and operating committee of regional health information exchange executive directors, NY eHealth Collaborative and NYS DoH leaders. n How do you describe your managerial philosophy or approach? Balance. It’s all about balance. I work closely with my organization to ensure they are clear on our direction, have the resources they need to meet their objectives and that the work environment is open, collaborative, rewarding and enjoyable. I believe that if you treat every employee and customer
with respect, and are passionate about the work you do, this will result in happy and productive employees and satisfied customers. n What do you do for fun? I enjoy spending time with our active family, as well as recreation and working around our camp on Chaumont Bay. I am an avid watch collector and am a novice watchsmith.
Sandra Sulik Vice President for Medical Affairs, St. Joseph’s Hospital Health Center. With the organization since: 1989 Since what year in current position: 2010 Education: Doctorate of Medicine, University of Virginia; Master of Science in physiology and a Bachelor of Science in nursing from Georgetown University; family practice residency, St. Joseph’s Hospital Health Center. Career highlights: Professor of family medicine, SUNY Upstate Medical University; editor, “Primary Care Procedures in Women’s Health”, faculty with St. Joseph’s Family Medicine Residency
Program since 1992; taught the past 20 years in the family medicine residency program with an emphasis on women’s health and obstetrics. Current affiliations: Board certified by the American Board of Family Medicine; professor in the department of family medicine at SUNY Upstate Medical University; associate member, American Congress of Obstetricians and Gynecologists; member, American Academy of Family Physicians; member, American Society for Colposcopy and Cervical Pathology. n How do you describe your managerial philosophy or approach? Teamwork. n What type of skill sets do you possess which make you an effective leader? Good communication and listening skills, ability to problem solve effectively. n How can the healthcare industry in the region be improved? Better collaboration between specialists and primary care; reducing unnecessary testing or repetitive testing; sharing common patient chart. n What do you do for fun? Tennis, beach and read.
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Kelly
Dispenser Trainee
Linda
Owner
Patty
Front Office
Stop In Or Call Today! 363-7869 www.betterhearingoneida.com
With the organization since: 2007 Since what year in current position: 2007 Education: Bachelor of Science in finance and economics, Stonehill College, North Easton, Mass.; Master of Arts in health service administration, George Washington University, Washington, D.C. Career highlights: Served as president and CEO of two regional health systems in Pennsylvania prior to Auburn Community Hospital. Engineered and led a comprehensive operational and financial turnaround at Auburn Community Hospital and the Elk Regional Heath System. Served as the director of planning and licensure for the Hospital and Health Systems Association of Pennsylvania. More than 20 years of experience in healthcare systems management. Current affiliations: Fellow, American College of Healthcare Executives; licensed nursing home administrator, New York, Pennsylvania, and Massachusetts; regional planning board member, American Hospital Association. n How do you describe your managerial
philosophy or approach? Management is an exercise in team building. Senior leaders best lead when they coach all leaders in the organization to “excellence.” n What type of skill sets do you possess which make you an effective leader? Interpersonal and communication skills that promote team building; successful experience and leadership in the management of rural health systems. n How can the healthcare industry in the region be improved? By engaging all players in “win-win” partnerships. n What do you do for fun? Golf, fishing, and spending time with the family.
Scott H. Perra Chief Executive Officer and President, Mohawk Valley Health System. With the organization since: 1989 Since what year in current position: 2014 Education: Master of Science in management science from the State University of New York at Binghamton and a bachelor ’s degree in health services management from the
State University of New York College of Technology, Utica. Designated a fellow in the American College of Healthcare Executives. Current affiliations: Member of the board of directors of the Healthcare Association of NYS (HANYS) and VHA Empire Metro; from May 2012 through May 2014 served as chairman of the Iroquois Healthcare Association (IHA), which covers 32 counties and 53 hospitals in Upstate New York; board member of the Medical Liability Mutual Insurance Company and member of the executive committee of the Mohawk Valley EDGE Board of Directors, Excellus Utica Regional advisory board, the audit and compliance committee for the Community Foundation of Herkimer & Oneida Counties, Inc., and NBT Bank’s Mohawk Valley advisory board. Previously served on the ACHE Regents advisory council and professional advisory committee for the Health Services Management Program at SUNY IT.
Valerie Favata Chief Nursing Officer, Oswego Health. With the organization since: 2007 Since what year in current position: 2008 Education: Bachelor of Science in nursing, Florida International University; Master
2015 CNY’s Healthcare Guide - 27
of Science in health services administration, New School University. Career highlights: Working with a highly trained nursing staff that strives to provide exceptional and compassionate care each and every day. My advancement up the career ladder, which has led to my current position of chief nursing officer. Current affiliations: Oswego Health Homecare Professional Advisory Committee; Oswego Health Homecare Board of Managers; New York Organization of Nurse Executives Education and Practice Committee; and Rural Health Network Workforce Committee. n How do you describe your managerial philosophy or approach? Provide clear expectations, support, guidance and tools to ensure my employees have the skills to be successful; and holding employees accountable. n What type of skill sets do you possess which make you an effective leader? Leadership strengths: character, honest, trustworthy, fair, consistent. Communication and coaching; listen with objectivity, provide feedback; flexibility and availability. n How can the healthcare industry in the region be improved? Continue to develop collaborations with all sectors of healthcare in an effort to most effectively and efficiently manage the healthcare needs of the community. n What do you do for fun? I enjoy snowshoeing, walking and spending time with family.
Vance M. Brown President and Chief Executive Officer, Bassett Healthcare Network – Bassett Medical Center. With the organization since: 2014 Since what year in current position: 2014 Education: Medical degree from Yale University School of Medicine, New Haven, Connecticut, 1981-1985; bachelor ’s degree in biological sciences, minor in psychology, Stanford University, Palo Alto, California 1976-1980; Hudson High School, Hudson, Ohio, graduated 1976. Career highlights: Most frequently named on the “Top Doctors” ranking in NE Ohio
by Northern Ohio Live Magazine 2003, 2005, 2006; “Best Doctors in America,” 2001-2011; Inpatient Teacher of the Year Award, 2011. n How can the healthcare industry in the region be improved? We need to continue to focus on quality and safety — not because we don’t already do an excellent job, but because this is the most important thing we do. When patients and their families and friends turn to us for care, I think we owe them the absolute reassurance that we are doing everything we can to make sure that they have the best outcome possible. I believe that we also have to be very mindful of how to use all of our resources as efficiently as possible. We likewise have to do what is in our control to try to use our resources wisely to be maximally cost effective. I am quite confident that we would all agree healthcare is expensive enough, and it is also our responsibility to control those costs. This puts strains on everyone, but particularly rural delivery systems which face challenges in terms of competition for clinical providers, financial challenges from the relatively poor reimbursement available in caring for more rural populations, and the need to scale the delivery system across a geographically distributed population in smaller settings. At some level it causes everyone to ask, “Where is this all going?” I think it is particularly difficult to bring some of these changes about while engaging in front-end care. The situation is not terribly different from trying to both build and fly the airplane at the same time. It is particularly challenging to engage the providers of that care in meaningful discussions while they are so busy solving the day-to-day crises that are inherent in clinical medicine. n What do you do for fun? My wife Lauren and I like to travel to the Adirondacks where we have a camp that we share with other family members. I like almost all outdoor activities including hiking, biking, fishing and golfing. I like to read, and enjoy music and art.
William LeCates Medical Director, Bassett Healthcare Network — Bassett Medical Center. With the organization since: 2003. Since what year in current position: 2011 Education: Bachelor’s degree in economics, Amherst College; medical degree from Johns Hopkins University; internal medicine internship and residency
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at the Johns Hopkins Hospital; nephrology fellowship at the Johns Hopkins Hospital. Career highlights: Program director, Internal medicine residency at Bassett Medical Center, 2005-2011; medical officer, Medical Command, New York Army National Guard. Current affiliations: Fellow, American College of Physicians. n How do you describe your managerial philosophy or approach? We have fantastic staff throughout the organization. I try to make it easier for these talented people to do great work. n What type of skill sets do you possess which make you an effective leader? I try to learn from the experienced people around me.
William Marx Chief of staff, Veterans Administration Health Care Upstate New York Since what year in current position: 2006 Education: Undergraduate training, University of Missouri-Columbia, 1974; medical degree, Kansas City College of Osteopathic Medicine, 1978; general surgery residency, Letterman Army Medical Center, 19781983. Career highlights: Assigned to Fort Riley, Kansas., from 1983-1986, where served as chief of general surgery. Completed a fellowship in surgical critical care at Letterman Army Medical Center from 1986-1987. Remained on active duty until 1989 when he entered private practice in Utica, doing general surgery, trauma, and critical care. Was recalled to active duty for Operation Desert Storm for one year. Remained in the U.S. Army Reserves until retired in 2001. Joined the faculty at SUNY Upstate Medical University in 1993. Was the associate director of the trauma service, director of surgical critical care, and surgical clerkship director. Current affiliations: Professor, surgery and critical care; young surgeon, trauma representative and president, New York Chapter of the American College of Surgeons; chair, New York State Trauma Advisory Committee.
Hospitals of CNY Auburn Community Hospital Address
17 Lansing St. Auburn, NY 13021
General Information 315-255-7011
Website
www.auburnhospital.org
sleep medicine services.
Specialties
Anesthesiology; bariatric surgery; cardiology; emergency medicine; ENT; endocrinology; gastroenterology; long term care and rehabilitation services; neurology; psychiatry; pulmonary; OB/GYN; pathology; psychiatry; radiology; sleep medicine, surgery; orthopedics; ophthalmology; urology.
Outside Divisions Veterans Clinic
Medical Director
Finger Lakes Medical Care Center
Number of Employees
Finger Lakes Center for Living
Licensed Physicians
Urgent Medical Care of Skaneateles
John Riccio, MD 869 157
Number of Beds
Address
1 Atwell Road Cooperstown, NY 13326
General Information 1-800-227-7388
Website
President and CEO Berlucchi Scott
Bassett Healthcare Network — Bassett Medical Center
www.bassett.org
17 Lansing St.
President & CEO
303 Grant Ave., Auburn
Medical Director
20 Park Ave., Auburn
Number of Employees
803 W. Genesee St., Skaneateles, 315-685-WELL
Licensed Physicians
Vance M. Brown, MD William LeCates, MD 4,903 294
99
Essential Diagnostics
Number of Beds
4,416
History
Inpatient Visits in 2013
Inpatient Visits in 2013 Outpatient Visits in 2013 118,632
Number of Surgeries in 2013 7,060
Visits to Emergency Department in 2013 24,366
Main Service
Emergency care; intensive care; bariatrics, coronary care; cardiac rehabilitation services, six sites for laboratory services; maternity unit; MRI, neurology and EEG services, pediatrics; inpatient behavioral health unit ; orthopedics; pathology; respiratory and physical therapies; occupational therapy, speech language pathology, radiology; inpatient and outpatient general surgery; wound clinic, cardio-vascular services, pulmonary and
615 N. Seward Ave., Auburn
180
In 1875, James S. Seymour, then president of the Bank of Auburn, left $30,000 to be held in trust for a hospital to be constructed in the city of Auburn. The first meeting of the board of trustees was held Sept. 16, 1878, and a committee was formed to find a site for the facility. Then called Auburn City Hospital, the 13-bed hospital’s first patient was admitted April 14, 1880. Today, the hospital — which changed its name in February 2012 from Auburn Memorial Hospital to Auburn Community Hospital — partners with the community to provide patients, community members and employees with programs and services that increase control over factors that improve personal wellness. Using customer feedback, the hospital designs, adjusts and strives to improve its service. Energy and resources are focused on improvements.
12,591
Outpatient Visits in 2013 698,178
Number of Surgeries in 2013 10,888
Visits to Emergency Department in 2013 45,982
What’s New:
n Physician Vance Brown took over as president and chief executive officer of the Bassett Healthcare Network and Bassett Medical Center July 1, 2014. Brown came to Bassett from MaineHealth in Portland, Maine, where he was chief medical officer since 2008. n Bassett & Excellus Partner — Bassett Healthcare Network and Excellus BlueCross BlueShield have
2015 CNY’s Healthcare Guide - 29
signed an Accountable Cost and Quality Arrangement (ACQA) intended to enhance care and provide higher value to patients. Excellus and Bassett are also expanding access to quality, affordable health insurance options on the New York Health Exchange by adding a Bassett Select Silver product and expanding the Bassett Gold Select product to Oneida County. As of Jan. 1, 2015, both products will be available through the Exchange to individuals living in Delaware, Herkimer, Oneida and Otsego counties.
Accolades
n American College of Surgeons, commission on cancer three-year accreditation with “Commendation — Gold Award n Top 100 Heart Hospital by Healthgrades n Bassett Healthcare Network as one of the “100 Integrated Health Systems to Know” by Becker’s Hospital Review n U.S. News and World Report — “Top Rated Medical Center in Central New York” n Bassett school-based health (SBH) program recognized as one of only three programs out of 38 in the state to be recognized with a Community Health Improvement Award from HANYS n Excellus Blue Cross / Blue Shield - Blue Distinction Award for Top Quality Care for cancer, bariatric, orthopedic surgery and cardiac services n American Hospital Association Awards: Stroke Program: Gold level for Get with the Guidelines n Bassett Medical Center recognized with a 2014 IPRO Quality Award for its demonstrated commitment to improving the quality of care provided to New York’s Medicare beneficiaries n National Committee for Quality Assurance (NCQA) Level 3 Patient Centered Medical Home certification of regional primary care centers n Medical Oncology at Bassett Medical Center’s Cancer Institute recognized as a Level 3 Patient-Centered Specialty by the NCQA. n Bassett Healthcare Network’s At Home Care, Inc. listed among Top 100 Home Care Agencies in U.S. n Bassett Dialysis Units (Cooperstown, Little Falls and Oneonta) achieved IPRO 5 Diamond status for patient safety
Main Service:
Stroke center; cancer institute; weight loss surgery center of excellence; heart care institute,; sports medi-
cine program; joint replacement center; spine center, trauma program and women and children services, which offers a wide range of obstetrical, gynecological and pediatric services. Also behavioral health, diabetes self-management program, dialysis services, eye care center and radiology services.
Specialties
n The Bassett Heart Care Institute offers consultative, diagnostic and treatment services including cardiac catheterization, angioplasty, cardiac surgery, cardiac rehabilitation and education and wellness programs. n The Bassett Cancer Institute provides comprehensive cancer care, including early detection, cancer prevention, diagnosis and treatment. n Additionally, Bassett has a birthing center, special care units, dialysis and intensive care units, a sleep disorders center and psychiatric crisis center. n Bassett is also a Bariatric Surgery Center of Excellence and a state-designated area Trauma Center and Stroke Center. n Da Vinci surgery n Sports medicine program n Joint replacement center n Center for advanced vascular care n Plastic surgery & advanced skin care center n Spine Care Institute
Outside Divisions
Cobleskill Regional Hospital 178 Grandview Drive Cobleskill, NY 12043 518-254-3456
Little Falls Hospital
140 Burwell St. Little Falls, NY 13365 315-823-1000
O’Connor Hospital
460 Andes Road Delhi, NY 13753 607-746-0300
Bassett Medical Center
1 Atwell Road Cooperstown, NY 13326 1-800-Bassett
Tri-Town Regional Hospital 43 Pearl St. W. Sidney, NY 13838 607-563-7080
A.O. Fox Hospital
1 Norton Ave. Oneonta, NY 13820 607-432-2000
Valley Health Services
690 W. German Str. Herkimer, NY 13350
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315-866-3330
Valley Resident Services - Living + Learning Community 161 Valley Drive Herkimer, NY 13350 315-866-3330
At Home Care, Inc. 25 Elm St. Oneonta, NY 1-800-783-0613
First Community Care of Bassett 12 Commons Drive, suite 18 Cooperstown, NY 13326 1-800-390-4395
History
The Bassett Healthcare Network is a vertically integrated healthcare system that provides care and services to people living in an eight-county region covering 5,600 square miles in Upstate New York. The organization includes six corporately affiliated hospitals as well as skilled nursing facilities, health centers and health partners in related fields. Bassett Medical Center, the foundation of the network, is an acute care inpatient teaching hospital in Cooperstown, NY, with missions of patient care, teaching and research. Providing a wide range of specialty care, the medical center offers postgraduate residency training programs in medicine and surgery and maintains a strong academic program through its affiliation with Columbia University College of Physicians and Surgeons, an affiliation highlighted by the establishment of a Columbia medical school campus at Bassett in 2009. The Bassett Medical Group is comprised of a full-time closed staff multi-specialty group numbering more than 270 physicians and 190 advanced practice clinicians in a multi-specialty group practice. The Bassett Medical Group provides primary and specialty care at the Bassett Clinic and staffs Bassett Medical Center in Cooperstown. Through the Bassett Regional Network, Bassett physicians and other health professionals provide primary, preventive, and outpatient care at 28 rural health clinics and 19 school-based health centers throughout an eight-county region. The system handles more than 700,000 ambulatory patient visits a year. The Bassett Research Institute located in Cooperstown and the New York Center for Agricultural Medicine and Health conduct research in clinical science, population and public health studies.
Community Memorial Hospital Address
150 Broad St. Hamilton, NY 13346
General Information 315-824-1100
Website
www.communitymemorial.org
President and Chief Executive Officer Sean Fadale
Medical Director
Michael S. Jastremski, MD
LIVE INDEPENDENTLY AT HOME Embracing Age Offers Personal Support for Better Living • Transportation • Companions • Housekeeping • Shopping Services • Meal Preparation • Home Health Aides • Lifeline Medical Alert System
Contact Embracing Age Today- 315-877-3779 or www.embracingage.org Personal Support for Better Living 333 Butternut Drive, Suite 100, DeWitt, New York 13214
Embracing Age is affiliated with St. Joseph’s Hospital Health Center and the Franciscan Companies network
Number of Employees 371
Licensed Physicians 63
Number of Beds 40
Inpatient Visits in 2013 1,540
Feel better. Be in control. Do the things you want to do.
Outpatient Visits in 2013 Not provided
Number of Surgeries in 2013 816
Visits to Emergency Department in 2013 9956
Main Service
Community Memorial Hospital offers a wide variety of healthcare services and facilities, ranging from state-of-the-art emergency to surgery services. The hospital is on the forefront of modern medicine, while remaining ever mindful of responding to patients’ needs.
Specialties:
Community Memorial Hospital is widely known for its relationship with Hamilton Orthopedics Surgery and Sports Medicine. Founded by Ivan Gowan in 1984, Hamilton Orthopedic Surgery has become widely recognized for its scope and quality of services. Programs include surgical procedures, orthopedic sports medicine, joint replacement, arthroscopy and physical therapy.
Outside Division:
The hospital maintains four health centers: n 10 Eaton St., Hamilton 315-824-4600 or 315-824-4604 n 3460 South St., Morrisville 315-684-3117 or 684-7230 n 5180 S. Main St., Munnsville
The Chronic Disease Self Management Program (CDSMP) helps you gain control over your health and improve your quality of life. The program is evidence based and the curriculum was developed at Stanford University’s patient Education Research Center. The program is FREE and available to anyone over the age of 18 living in Onondaga County. The CDSMP workshop is a 6-session, peer led health education program which complements the health care a person may already be receiving. You’ll get the support you need, find practical ways to deal with pain and fatigue, discover better nutrition and exercise choices, understand new treatments choices, and learn better ways to talk with your doctor and family about your health. If you or someone you care for has a chronic condition such as diabetes, arthritis, high blood pressure, heart disease, chronic pain, anxiety, or another health condition, don’t wait, register today. To Register Contact: Sally Terek, M. Ed, OASIS CDSMP Program Coordinator 315-464-1746, tereks@upstate.edu
Administration for Community Living NYS Office for the Aging Onondaga County Department of Adult and Long Term Care Services
2015 CNY’s Healthcare Guide - 31
315-495-2690 or 315-495-2949 n 117 W. Main St., Waterville 315-841-4184 or 315-841-4185
History
Community Memorial Hospital in Hamilton has been affiliated with Crouse Hospital in Syracuse since 2011. Community’s mission for more than 60 years has been to provide quality and caring healthcare to thousands of patients throughout nearly 30 Central New York communities located in Madison County and beyond. It provides primary care services with a network of four family health centers (Hamilton, Morrisville, Munnsville and Waterville). Additional practices include orthopedics, general surgery, cardiology, neurology, internal medicine, ophthalmology, emergency medicine services (24/7) anesthesiology, radiology and pathology that respond to the needs of all patients — insured, underinsured or non-insured. There are 40 licensed inpatient bed and an attached skilled nursing facility, a 40-bed unit that serves as homes to several residents and post-surgical rehabilitee patients.
Crouse Hospital Address
736 Irving Ave. Syracuse, NY 13210
General Information 315-470-7111
Website
www.crouse.org
Chief Executive Officer Kimberly Boynton
Medical Director
Ronald. W. Stahl, MD
Number of Employees 2,800
Licensed Physicians 800
Number of Beds 506
Inpatient Visits in 2013 24,000
Outpatient Visits in 2013 300,000
Number of Surgeries in 2013 18,000
Visits to Emergency Department in 2013 72,000
What’s New
n Lung Partners Program — Crouse Hospital launched in 2014 its lung partners primary respiratory care program, a chronic obstructive pulmonary disease (COPD) management initiative created and led by physician Russ Acevedo. The program combines the education and clinical care expertise of the hospital’s respiratory therapists to manage the unique needs of patients with COPD. According to the hospital, the goal of the program is to improve the quality of life for COPD patients by ensuring that they and their caretakers have a thorough understanding of the disease process and homecare plans, as well as the ability to carry out prescribed therapy, obtain resources and reach out for help once they leave the hospital. Under the program, the patient will receive an in-depth initial assessment and daily assessment by teams of licensed respiratory therapists who will screen for health literacy, physical functionality, depression, sleep disorders, medication and nutrition management. n Crouse Hospital in 2014 received the “Get With The Guidelines-Stroke Gold-Plus Quality Achievement Award” for implementing specific quality improvement measures outlined by the American Heart Association/American Stroke Association for the treatment of stroke patients. Crouse Hospital also received the association’s “2014 Target: Stroke Honor Roll” for meeting stroke quality measures that reduce the time between hospital arrival and treatment with the clot-buster tPA, the only drug approved by the U.S. Food and Drug Administration to treat ischemic stroke. People who suffer a stroke who receive the drug within three hours of the onset of symptoms may recover quicker and are less likely to suffer severe disability.
History
Crouse Irving Hospital, destined to merge with Syracuse Memorial, was founded by a group of physicians and investors under the leadership of Drive William Wallace in 1912. The building was designed so that if the hospital venture was not successful, the building could be used as a hotel. However, the hospital was needed to care for the growing city population and was efficiently and successfully managed. In 1913, the Crouse Irving
32 - 2015 CNY’s Healthcare Guide
Hospital School of Nursing was founded. For many years Syracuse Memorial Hospital and Crouse Irving Hospital operated separately while being located across the St. from each other. The hospitals ultimately merged in 1968 into Crouse Irving Memorial Hospital. At first, the two separate buildings were maintained but services were shared. Immediately following the merger, plans were begun to expand and modernize the existing facility. As part of the S.H.A.R.E. campaign to modernize healthcare facilities in Onondaga County, funds were raised to replace the deteriorating Crouse Irving Hospital Building. In 1976, the Irving Unit (attached to the “Memorial Unit,” the former Syracuse Memorial Hospital) was opened and all medical services were located under one roof. The former Crouse Irving Hospital was converted to an educational building for the hospital and the school of nursing, then demolished in 1991 when the present Harry and Lillian Marley Education Center opened. In June 1996, a new name and updated graphic identity were announced, changing Crouse Irving Memorial Hospital to Crouse Hospital.
F.F. Thompson Hospital Address
350 Parrish St. Canandaigua, NY 14424
General Information 585-396-6000
Website
www.thompsonhealth.org
President & CEO
Michael F. Stapleton, Jr.
Medical Director
David E. Baum, MD
Number of Employees 1,400
Licensed Physicians 351
Number of Beds 113
Inpatient Visits in 2013 5,352
Outpatient Visits in 2013 200,015
Number of Surgeries in 2013 12,308
Visits to Emergency Department in 2013 23,960
What’s New
n Between December 2013 and June 2014, Thompson added three primary care sites to its existing network of primary care locations: The Macedon (Kachoria) Family Practice on Route 31 in Macedon, Farmington Family Medicine on Route 96 in Farmington and Midlakes Medical Care in Clifton Springs. n Thompson’s Victor Family Practice underwent an expansion and renovation, also adding to its team a new board-certified family physician with a special interest in women’s health. n Thompson opened a new lab draw station opened in Macedon (in the same building as Thompson’s new family practice location), bringing the total number of Thompson’s lab draw stations to six. n The Sands Cancer Center, which opened on the Thompson Health campus in 2000, became part of the Wilmot Cancer Institute, which gives patients the opportunity to participate in clinical trials as well access a wider range of specialists and more survivor outreach programs. n As a result of the 2012 affiliation with UR Medicine, savings on everything from purchasing to liability insurance continued contributing to greater financial stability within Thompson. At the same time, Thompson continued working with UR Medicine to improve the flow of electronic documentation between the two systems, so patients can move more easily between locations. n In support of Ontario County’s Community Health Improvement Plan, Thompson Health began offering free online tools for planning healthy meals. Community members can sign up for “My Health eRecipes” via ThompsonHealth.com, accessing a database of more than 1,000 recipes created by professional chefs and nutritionists. The recipes feature nutritious, whole foods and can be searched by category, by health condition or by ingredient. n Thompson Health’s cardiac rehabilitation department and The New York Wine & Culinary Center (NYWCC) teamed up to offer a 2014 series of cooking classes focusing on the dietary approaches to stop hypertension (DASH) diet. Plans call for further DASH offerings in 2015. n Thompson Health began offering a new support group for people who are either considering or preparing for bariatric surgery, as well as for
There’s No Place Like Home
Your Choice. Your Home. Your Terms.
247-6741
Sheila Ohstrom
www.syracusesenior.com
Associated Medical Professionals of NY, PLLC
www.ampofny.com
A.M.P. UROLOGY
The leading provider of Urologic Services in CNY SYRACUSE 1226 E. Water St. - 315.478.4185
CORTLAND 6 Euclid Ave. – 607.753.9076
LIVERPOOL 5100 W. Taft Rd. - 315.458.6669 8100 Oswego Rd. - 315.471.0190
NEW HARTFORD 2 Ellinwood Dr. - 315.724.1012
FAYETTEVILLE 4211 Medical Center Dr. - 315.329.0210 FULTON 806 W. Broadway - 315.297.4700 AUBURN 192 Genesee St. - 315.258.5253
ONEIDA 357 Genesee St. - 315.363.8862 ROME 1617 N. James St. - 315.337.2204 CAMILLUS 5700 W. Genesee St. - 315.478.4185
A.M.P. RADIATION ONCOLOGY
The leading provider of Radiation Oncology Services in CNY SYRACUSE NEW HARTFORD 1226 E. Water St. - 315.478.3468 2 Ellinwood Dr. - 315.316.0670
SOME OF OUR SERVICES
All Urologic Needs Female & Male Incontinence Bladder Control Impotence/Sexual Dysfunction Vasectomy & Reversals Treatment of BPH or Enlarged Prostate All Prostate Cancer Treatments
Kidney Stone Treatments Prostate & Kidney Surgeries Robotic, Laparoscopic & Endourlogic Surgery Male & Female Reconstructive Surgery In House Lab & Pathology CT Imaging Services Ongoing Clinical Trials
A.M.P. has 25 Urologists, 3 Radiation Oncologists, 1 Pathologist , 1 Research Director and 12 Physician Extenders
2015 CNY’s Healthcare Guide - 33
those who have had bariatric surgery. The group meets monthly and is facilitated by a Thompson associate who is a registered dietitian as well as a certified dietitian-nutritionist in New York state.
Accolades
n F.F. Thompson Hospital was named one of only two hospitals in the state to receive the 2014 Pinnacle Award for Quality and Patient Safety, presented by the Healthcare Association of New York State (HANYS). The Pinnacle Award celebrates significant achievement in improving patient care and reducing unnecessary hospital readmissions. Thompson was honored for its visual management initiative to eliminate hospital-acquired conditions. n F.F. Thompson Hospital learned in October 2014 that it was being recognized by The Joint Commission as a “Top Performer on Key Quality Measures” for 2013. The program recognizes hospitals for improving performance on evidence-based interventions that increase the chances of healthy outcomes for patients with certain conditions, including heart attack, heart failure, pneumonia and surgical care. This is the second year Thompson has been recognized as a Top Performer.
n In the spring of 2014, F.F. Thompson Hospital received the “Get With The Guidelines-Stroke GoldPlus Quality Achievement Award” for implementing specific quality improvement measures outlined by the American Heart Association/American Stroke Association for the treatment of stroke patients. n Thompson Health was honored in June during the 2014 Wealth of Health Awards. Presented by the Rochester Business Journal and Excellus BlueCross Blue Shield, these awards are in recognition of exceptional efforts on the part of employers with regard to workplace wellness. Having previously won this award in both 2009 and 2011, Thompson was among four organizations recognized in the new Laureate category for previous honorees continuing to broaden employee wellness efforts in significant ways.
Main Service
Birthing center, cardiopulmonary services, diabetes and nutrition therapy center, diagnostic imaging, dialysis and nephrology services, emergency medicine, laboratory medicine, occupational medicine, primary care, rehabilitation
services, Sands Cancer Center, sleep disorders center, surgical services, urgent care, women’s health.
Outside Division
M.M. Ewing Continuing Care Center (skilled-nursing facility) 350 Parrish St. Canandaigua, NY 14424 585-396-6045
Ferris Hills at West Lake (independent living)
1 Ferris Hills Canandaigua, NY 14424 585-393-0410
Clark Meadows at Ferris Hills (enriched living) 1 Clark Meadows Canandaigua, NY 14424 585-393-4330
The Brighter Day (medical adult day program) 30 Fort Hill Ave. Canandaigua, NY 14424 585-396-6646
Thompson Medical Center 1160 Corporate Drive Farmington, NY 14425 585-924-1510
Canandaigua Family Practice
If you or your loved one has been diagnosed with cancer, we invite you to visit HOA.
All Ages. All Disabilities. Always By Your Side.
You’ll soon see that our staff, experience, technology, clinical trials, and our holistic approach to healing make HOA an amazing place for cancer treatment–right here in Central New York.
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Working to create a world where every person has the power to make life choices and achieve their dreams. Advocacy & Accessibility Basic Needs & Assistance Education, Employment, & Skill-Building Health & Wellness Recreation & Art Voice: (315) 472-3171 | TTY: (315) 479-6363
PROGRAM SPOTLIGHT: EARLY RECOGNITION SCREENING PROGRAM Almost every family in America is affected by mental illness. Early detection is the first step to mental health wellness. Are you concerned about your child’s behavior or emotional wellness? ARISE provides free mental health screenings for children under age 20. The screenings are conducted by a mental health professional and all results are confidential. To learn more, call (315) 671-2955. Quality Cancer Care: Recognizing Excellence
34 - 2015 CNY’s Healthcare Guide
The only CNY Cancer Practice that is certified for quality by the American Society of Clinical Oncology
Farmington Family Medicine
History
5505 State Route 96 Farmington, NY 14425 585289-3211
Victor Family Practice 53 West Main St. Victor, NY 14564 585-924-0690
Lima Family Practice
7325 Community Drive Lima, NY 14485 585-624-1960
Macedon (Kachoria) Family Practice 1033 Pittsford-Palmyra Road (Route 31) Macedon, NY 14502 315-986-2100
Midlakes Medical Care
16 East Main St. Clifton Springs, NY 14432 315-462-0586
Shortsville Family Practice 15 Canandaigua St. Shortsville, NY 14548 585-289-3560
Honeoye Family Practice
3 Honeoye Commons
Little Falls Hospital
Honeoye, NY 14471 585-229-2215
3170 West St., suite 222 Canandaigua, NY 14424 585-396-6990
Address
Affiliated with UR Medicine, F.F. Thompson Hospital is part of Thompson Health, an integrated healthcare delivery system which had its beginnings more than 100 years ago. Thompson Health is the parent corporation overseeing the operation of five affiliate healthcare organizations on a variety of campuses in in Ontario, Livingston, Monroe and Wayne counties. The corporations include F.F. Thompson Hospital, M.M. Ewing Continuing Care Center (188 beds), FFTH Properties and Services, F.F. Thompson Foundation and F.F.T. Senior Communities. With a respected medical staff numbering more than 400, a community volunteer group with more than 200 members and approximately 1,400 associates, Thompson provides quality healthcare to approximately 165,000 residents of the greater Finger Lakes region.
140 Burwell St. Little Falls, NY 13365
General Information 315-823-1000
Website
www.lfhny.org
President & CEO
Michael L. Ogden
Number of Employees 300
Licensed Physicians 40
Number of Beds 25
Inpatient Visits in 2013 1,163
Outpatient Visits in 2013 48,182
Number of Surgeries in 2013 1,035
Visits to Emergency Department in 2013 14, 593
CNYHealth.com
Caring about Culture. Caring about results.
Excellence in Healthcare Management
Como se dice, “where does it hurt?” nazareth college nursing students frequently volunteer at Rochester’s centro de oro, an hispanic senior center, providing health and wellness care to participants. to prepare our students for these diverse practice experiences, nazareth’s nursing curriculum examines how cultural assumptions can impact — and impede— patient care. nazareth’s transcultural nursing practice transforms patient outcomes. we’re moving Rochester forward.
• Billing & Accounts • Receivable Management • • Risk Management • Practice Management • • Information Technology •
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What’s New
n Little Falls Hospital’s nearly $13 million outpatient and ambulatory renovations and expansion projects were completed at the end of 2013. One of the many projects included was a centralized access point for outpatient radiology services. Located on the first floor of the hospital, the medical imaging department consists of general and diagnostic X-rays and Fluoroscopy, 64-CT Scanner, nuclear medicine, MRI, ultrasound, digital mammography, and bone densitometry. The advanced technology of medical imaging at Little Falls Hospital allows physicians and staff to deliver excellent care with quick and accurate results. Each member of Little Falls Hospital’s technical staff is licensed with NYSDOH. n In addition to meeting the demand and patient expectations of medical imaging, Little Falls Hospital has renovated space, upgraded technology and aligned the facility with the quality of our service and commitment to our community with the additional expansion of cardiology services through the Bassett Heart Care Institute; renovated, reconfigured, and modernized the surgical services and capacities to enhance the delivery of outpatient and ambulatory surgery; relocated and modernized rehabilitation services; and created a new entranceway for transported emergency room patients. These projects enable the hospital to continue its transformation to better meet current and future community needs. In turn, the projects will lead to an overall improvement in the financial viability and long-term stability of the hospital through the development of expanded access to primary care and realignment of inpatient and emergency department patient care processes. n Gov. Cuomo announced that Little Falls Hospital was selected as one of 37 healthcare providers across the state to be awarded a Vital Access Provider grant (VAP). This was a competitive application with over 150 applications submitted. Little Falls Hospital was awarded $2.3 million over three years with overall project’s objectives including: A) expanding primary care, B) reducing hospital readmissions, C) reducing over reliance on emergency services of Little Falls Hospital, and D) providing observation services in a distinct unit. n This grant will enable Little Falls Hospital to continue its efforts to transition and refocus its mission by enhancing inpatient and outpatient/ primary care services, which in turn,
will lead to an overall improvement in the financial viability and long-term stability of the hospital. The project reflects our continued commitment to better meet the healthcare needs of our community through a realignment of services, which includes the integration with a regional healthcare delivery system through our affiliation with the Bassett Healthcare Network.
Main Service
Little Falls Hospital provides 25 acute, swing and special care beds. It offers 24/7 emergency services with board certified physicians from Bassett providing medical coverage. An array of primary, medical / surgical, acute and extended care medical services are provided through the hospital including an afterhour’s clinic with evening hours in the Dolgeville and Newport Primary Care Clinics. Hospital departments and patient care services include the following: emergency services, cardiology, ENT, internal medicine, general surgery, gynecology, neurology, occupational and physical therapies, Functional Capacity Evaluations, ophthalmology, plastic and reconstructive surgery, podiatry, pulmonary rehabilitation, primary care services, urology, vascular surgery, and respiratory therapy. Medical imaging includes 64-slice CT scanner, bone densitometry, digital mammography, MRI, nuclear medicine, and ultrasound. A medical laboratory diagnostic service, 12-station dialysis unit and an adult day heal services is also on site.
Specialties
Anesthesiology; cardiology; echocardiography (EKG) stress testing; Holter monitor; nuclear stress imaging; electroencephalography (EEG); ear, nose, throat surgery (ENT); general surgery; gall bladder; hernia repair; gynecologic surgery (GYN); ophthalmology surgery; orthopedic surgery; podiatry surgery; plastic surgery; vascular surgery; urologic surgery.
Outside Divisions
Bassett’s Little Falls Primary Care Center 170 Burwell St. Little Falls, NY 13365 315-823-4546
Dolgeville Primary Care Center 9 Gibson St. Dolgeville, NY 13329 315-429-8714
Newport Primary Care Center Bridge St. Newport, NY 13416 315-845-6100
36 - 2015 CNY’s Healthcare Guide
History
Little Falls Hospital was founded in 1893 and is a voluntary, nonprofit healthcare institution and is governed by a voluntary board of trustees. In the summer of 2004, the hospital partnered with Bassett Healthcare and in the fall of 2004, attended status as a critical access hospital.
Mohawk Valley Health System Address
1656 Champlin Ave. New Hartford, NY 13413
General Information 315-624-6000
Website
www.faxtonstlukes.com www.stemc.org
CEO/President
Scott H. Perra
Medical Director
Albert D’Accurzio, MD (Senior vice president and chief quality officer for Mohawk Valley Health System and chief medical officer for St. Elizabeth Medical Center)
Number of Employees 4,029
Licensed Physicians
680 (includes FNPs, Pas, NPs)
Number of Beds 573
Inpatient Visits in 2013 25,158
Outpatient Visits in 2013 575,000
Number of Surgeries in 2013 6,418
Visits to Emergency Department in 2013 76,155
What’s New
n Faxton St. Luke’s Healthcare (FSLH) and St. Elizabeth Medical Center (SEMC) affiliated as the Mohawk Valley Health System (MVHS) effective March 2014. MVHS is governed by a single, 18-member board of directors. The system is operated by a single management team. n MVHS joined with Hospice & Palliative Care in New Hartford to support a new effort by the Institute for Healthcare Improvement (IHI) to better prepare healthcare providers to receive and respect patients’ wishes about end-
of-life care through “The Conversation Project.” n Excellus BlueCross BlueShield pledged a $120,000 grant to MVHI to purchase and distribute lifesaving cardiac care equipment for municipal and volunteer ambulance companies. The equipment will help speed the diagnosis and treatment of individuals experiencing heart attack symptoms in the field. n Candace Correa, a radiation oncologist with 21st Century Oncology, joined The Regional Cancer Center in 2014. Correa previously worked at Moffitt Cancer Center, a top cancer hospital located in Tampa, and specializes in breast and gynecologic cancers. n In June 2014, SEMC welcomed 10 doctors to the area to begin training in its family medicine residency program. It has 30 residents in training — 10 in each year of the three-year program. In the same month, 10 physicians graduated from the program, bringing the total number of family physicians completing the nationally accredited, three-year, postdoctoral training program to 247. n In August 2014, FSLH and SEMC rolled out secure inpatient portals allowing patients and their designated family members to view their medical information. Much like the patient portals available at the primary care offices, patients can access their medical information in real time while in the hospital or at home. n The FSLH Foundation dedicated the F. E. Romano Family Radiation Oncology Department and the CT scanner and Treatment Planning Suite in The Regional Cancer Center. The new CT scanner provides much higher resolution imaging capabilities and allows radiation therapists to maintain a 1 millimeter accuracy threshold needed for very precise treatments. n Excellus BCBS awarded a grant to CNY Diabetes for nearly $70,000. The focus of these funds is on the prevention of diabetes and community education.
Accolades
n FSLH’s Acute Inpatient Rehabilitation Program is re-accredited for three years by Commission on Accreditation of Rehabilitation Facilities (CARF) International following an on-site survey in May 2014. n The Visiting Nurse Association of Utica and Oneida County is awarded Community Health Accreditation Program, Inc. (CHAP) re-accreditation under the CHAP Standards of Excel-
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Center for Rehabilitation and Continuing Care Services
n Acute Inpatient Rehabilitation Unit n Adult Day Health Care Service n Mohawk Valley Home Care n Outpatient Dialysis Center n St. Luke’s Home n Senior Network Health n Visiting Nurse Association of Utica and Oneida County
Faxton Campus
n Ambulatory Surgical Center n Cancer Center n Dialysis Center n Rehabilitation Center
Upstate University Has CNY’s First MAKOplasty for knee replacement Physicians Timothy Damron (left) and Robert Sherman stand with the new robotic arm technology for hip and knee procedures at Upstate University Hospital's Community Campus. With the new technology, the campus is the only facility in the area to offer MAKOplasty Partial Knee Resurfacing and MAKOplasty Total Hip Replacement procedures. lence. n The Regional Dialysis Center was recognized as a Five-Diamond Patient Safety Facility by IPRO EndStage Renal Disease Network of New York State. n The MVHS hospitals, FSLH and SEMC, were named joint winners of a 2014/2015 Consumer Choice Award by National Research Corporation. n SEMC was among a select group of hospitals nationwide recognized by the U.S. Department of Health and Human Services (HHS) for reaching gold, silver and bronze level of recognition for public education about organ donation and state donor registries. n Excellus BlueCross BlueShield (BCBS) recognized SEMC, a partner in the Mohawk Valley Heart Institute (MVHI), as one of the first hospitals in the nation to receive a Blue Distinction Center+SM designation in the area of cardiac care, as part of the Blue Distinction Centers for Specialty Care® program. n Midstate Emergency Medical Services (EMS) earned continuing accreditation through 2019 from the Commission on Accreditation of Allied Health Education Programs. The accreditation allows students of the FSLH Paramedic Program to obtain national certification, exceeding those set by the New York State Department of Health. n SEMC successfully completed its reaccreditation process from DNV GL
- Healthcare. DNV GL’s accreditation program is the only one to integrate the ISO 9001 Quality Management System with the Medicare Conditions of Participation. n FSLH was recognized by Excellus BCBS as a Blue Distinction Center for Specialty Care for Knee and Hip Replacement. n The American College of Surgeons National Surgical Quality Improvement Program (ACS NSQIP®) recognized FSLH as one of 44 ACS NSQIP participating hospitals that have achieved meritorious outcomes for surgical patient care.
Main Service
St. Elizabeth Medical Center 2209 Genesee St., Utica
St. Luke’s Campus
1656 Champlin Avenue, New Hartford
Faxton Campus
1676 Sunset Avenue, Utica n A nonprofit healthcare organization, FSLH includes St. Luke’s Home, Senior Network Health, Mohawk Valley Home Care and Visiting Nurse Association of Utica and Oneida County. The Adirondack Community Physicians medical group offers eight primary care offices located throughout Oneida and Herkimer counties and multi-specialty providers including general surgery, orthopedic surgery and neurosurgery.
38 - 2015 CNY’s Healthcare Guide
St. Luke’s Campus
n Bariatric Surgery Program n Mohawk Valley Heart Institute n Mohawk Valley Vascular Center n Stroke Center n Surgical and Ambulatory Services n Total Joint Orthopedic Program n Women’s and Children’s Services n Also a nonprofit healthcare organization, SEMC offers inpatient services in general medicine and surgery, intensive care, intermediate care, cardiology, orthopedics, psychiatry, pediatrics, oncology, urology, ENT and gynecology. In addition, SEMC operates a network of 15 primary and rehabilitation care sites in Oneida and Herkimer counties that comprise the St. Elizabeth Medical Group. The Sister Rose Vincent Elizabeth Family Medicine Center provides patient care services for the whole family and is also a teaching facility for new physicians. St. Elizabeth Home Care serves patients in their homes and St. Elizabeth Health Support Services offers respiratory services and durable medical equipment to patients in their homes.
SEMC Main Campus
n Ambulatory Surgical Center n Area Trauma Center n Mohawk Valley Heart Institute n Mohawk Valley Sleep Disorders Center n Marian Medical Professional Building n St. Elizabeth College of Nursing n St. Elizabeth Family Medicine Residency Program n Fellowship in Hospital Medicine n Fellowship in Gynecologic Endoscopy
Medical Arts Campus
n Adirondack Sports Medicine and Physical Therapy Center
n Advanced Wound Care Center n Imaging at St. Elizabeth Medical Arts n St. Elizabeth Medical Group New Hartford Office n Outpatient Laboratory Draw Site n Both hospitals accept all major insurances and have designated charity care programs to help provide for individuals without insurance. n The affiliation enhances services for the residents of the Mohawk Valley through greater collaboration and improved clinical quality for patient and resident care. As a large system, MVHS has much to offer when recruiting new physicians. SEMC is a Catholic hospital and is sponsored by the Sisters of St. Francis of the Neumann Communities.
Specialties
n Adirondack Community Physicians (ACP) consists of eight primary care offices located throughout Oneida and Herkimer counties, general and orthopedic surgeons, a neurosurgeon and a team of hospitalists. The National Committee for Quality Assurance (NCQA) has designated the Adirondack Community Physicians a patient-centered medical home. ACP
employs more than 70 providers with expertise in a number of specialties. n FSLH’s Bariatric Surgery Program has earned renewal as an American Society for Metabolic & Bariatric Surgery (ASMBS) Bariatric Surgery Center of Excellence® (BSCOE). As an accredited program, FSLH has demonstrated that the center meets the needs of bariatric surgery patients by providing multidisciplinary, high-quality, patient-centered care. n The Regional Cancer Center provides care to patients from the time of diagnosis through treatment and recovery. Services include outpatient infusion, radiation oncology, clinical trials, inpatient oncology, integrative medicine, a Breast Care Center, a nurse navigator program, cancer education and support services. n The Central York Diabetes Education Program (CNY Diabetes is recognized by the American Diabetes Association. n The Regional Dialysis Center is the sole provider of dialysis treatment within a 25-mile service area. Each year, nearly 450 patients receive more than 71,000 dialysis treatments at one of seven facilities located throughout the Mohawk Valley. Dialysis centers
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are located in Utica, Rome, Hamilton and Herkimer. n FSLH is the only designated primary stroke center in the Mohawk Valley and one of 115 designated stroke centers in New York State. The organization is a recipient of the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Achievement Award. The award recognizes FSLH’s commitment and success in implementing excellent care for stroke patients, according to evidence-based guidelines. n FSLH and SEMC operate the Mohawk Valley Heart Institute. Heart surgeries, angioplasty and diagnostic catheterizations are performed at SEMC. Diagnostic catheterizations, elective angioplasties and outpatient cardiac rehabilitation are performed at FSLH. n FSLH’s Regional Rehabilitation Center is accredited by the Commission on Accreditation of Rehabilitation Facilities. The Rehabilitation Center provides both inpatient and outpatient services with locations at the Faxton Campus, St. Luke’s Campus and St. Luke’s Home. n St. Luke’s Home is a 202-bed
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long term care facility with a 40-bed subacute rehabilitation unit. St. Luke’s Home opened in 1996 on the St. Luke’s Campus and recently underwent a $31.3 million renovation and expansion.
Oneida Healthcare Address
321 Genesee St. Oneida, NY 13421
General Information 315-363-6000
Website
www.oneidahealthcare.org
President & Chief Executive Officer Gene F. Morreale
Medical Director
Dan J. Vick, MD
Number of Employees 790
Licensed Physicians 135
Number of Beds 101
Inpatient Visits in 2013 3,271
Outpatient Visits in 2013 163, 205
Number of Surgeries in 2013 3,551
Visits to Emergency Department in 2013 24, 555
Accolades
Oneida Healthcare received the Joint Commission “Gold Seal of Approval” Accreditation
Main Service
24/7 emergency room; intensive care/cardiac care unit; surgery: inpatient and outpatient/ambulatory, da Vinci robotic surgery; orthopedics, colo-rectal, thoracic, urology, general surgery, podietry, ENT, GYN; obstetrics; pediatrics; cardiac testing; maternity, general labor and delivery, OB clinic services, lactation consultations, nutritional counseling, baby weighing station, sonography; physical therapy, occupational therapy, speech therapy; Diagnostic Imaging: routine radiology examinations, digital flouroscopy, 64-slice CT scans, MRI, PET/CT, nuclear medicine, ultrasound, mammography with R2 ImageChecker® digital technology, DEXA bone density measurement, digital stereotactic breast biopsy, neuroradiology; cardio-
pulmnoary testing; sleep lab; complete clinical laboratory services; nutrition services. The skilled nursing facility provides long-term nursing home care and short-term inpatient rehabilitation services; 11 sub-acute ventilator dependent beds; varied activities programming with resident internet and e-mail service.
Specialties
Anatomic and clinical pathology; anesthesiology; angiography/interventional; radiology; cardiology; colorectal surgery; cytopathology; ear, nose, and throat surgery; emergency medicine; endocrinology; family practice; forensic pathology; gastroenterology; general surgery; hematology; hematopathology; internal medicine; neurology; nerve conduction studies; OB/GYN; surgical oncology; ophthalmology; orthopedics; pediatrics; podiatry; psychiatry; pulmonology; radiology; rheumatology; sleep center; thoracic surgery, urology; vascular neuroradiology; virtual colonoscopy.
Outside Division
Physical Therapy Center
221 Broad St., Oneida n Oneida Healthcare outpatient physical/occupational/speech therapy, 363-8711; Faxton-St. Lukes Renal Dialysis Satellite, 366-0360; Sitrin Dental Clinic, 1-866-274-8746;
Primary Care
Canastota-Lenox Health Center
Minimally-Invasive Spine Surgery
Neuology Specialists of Oneida Orchard Hill Building, 301 Genesee St., Oneida, 3 61-2377
Lab Draw Stations:
601 Seneca St., Oneida, 361-5407 447 N. Main St., Oneida, 363-1437 102 S. Peterboro St., Canastota, 697-2010 201 Genesee St. Chittenango, 687-6887 Harden Blvd. Health Center Route 13, Camden, 245-1388
History
The present hospital, which is licensed for 101 beds, opened in 1972. A new skilled nursing facility opened in 1993 with 162 beds and on Jan. 1, 1996, Oneida City Hospital became Oneida Healthcare Center. The former hospital/nursing home building was demolished in 1999 and the Oneida Healthcare Rehabilitation and Wellness Center opened on that site at the end of the year. A new laundry facility was built on the hospital campus in 2003 and the old facility on Broad Street was demolished to expand parking for the Rehabilitation and Wellness Center. A major construction and rennovation project from 2008 to 2010 resulted in a new state-of-the-art operating room suite, new ICU, expanded emergency department and new main lobby area.
Oswego Health
115 Center St., Canastota, 697-5272
Address
153 Genesee St., Chittenango, 687-5100
General Information
Chittenango Family Care
Chittenango Internal Medicine
153 Genesee St., 5 Chittenango, 510-3677
110 West Sixth St. Oswego, NY 13126 315-349-5500
Website
www.oswegohealth.org
Verona Health Center
President and Chief Executive Officer
Maternal Health Clinic
Medical Directors
5547 W. Main St., Verona, 363-3482 447 N. Main St., Oneida, 363-5297
Women’s Health Associates
139 Fields Dr., Oneida, 363-9380
Sleep Center & Pulmonary Function Test Lab 601 Seneca St., Oneida, 363-4419
ENT Specialists of Oneida
221 Broad St., Suite 201, Otolaryngology, Allergy, Audiology, 363-5421
Ann C. Gilpin
Renato Mandanas, MD Allison Duggan, MD
Number of Employees 1,177
Licensed Physicians 120
Number of Beds 164
Inpatient Visits in 2013 5,745
Oneida Orthopedic Specialists
Outpatient Visits in 2013
Trauma, and Sports Medicine
Number of Surgeries in 2013
Hand, Wrist, Elbow, Shoulder,
357 Genesee St., Oneida, 363-4651
40 - 2015 CNY’s Healthcare Guide
339,676 7,095
Visits to Emergency Department in 2013 24,438
What’s New
n Oswego Health’s continued successful recruitment of new physicians in the past year that represent specialties needed in the community, including general surgery, orthopedic surgery, urology, psychiatry and internal medicine. Oswego Health also welcomed an audiologist. In the past year, the health system further expanded its captive professional corporation, Physician Care, PC, a multi-specialty physician practice, affiliated with Oswego Health. n The health system announced new leadership in January 2014. Physician Allison Duggan was named Oswego Hospital vice president and chief operating officer, while physician Renato Mandanas was appointed chief medical officer. n In 2015, the health system will install a fixed magnetic resonance imaging (MRI) at Oswego Hospital and has plans to develop a dedicated, state-of-the art C-section room in its Maternity Center.
Accolades
n Oswego Health was recognized by Upstate Medical University for participating in the Rural Medical Education Program for the past 25 years. Through the RMED program, Upstate’s medical students have the opportunity to learn first-hand from local physicians. n Supporting the collaboration between Oswego County Opportunities, Northern Oswego County Health Services Inc, and Oswego Health to preserve the primary care network in Oswego County. This collaboration has resulted in an increase in total primary care visits at a reduced cost for each visit, based on 2014 annualized data.
Main Service
Oswego Hospital is a 164-bed, full service facility. Our not-for-profit community hospital offers acute medical, emergency, surgical, maternity and behavioral health services for adults and children.
Specialties
Allergy; diabetes education and support; emergency care; ear, nose and throat; endocrinology; gastroenterology; family medicine; internal medicine; cardiology; neurology; obstetrics and gynecology; opthalmology; oral maxillofacial surgery; orthopedic surgery;
2015 CNY’s Healthcare Guide - 41
Medical Director
Ankur Desai, M.D
Number of Employees 994
Licensed Physicians 233
Number of Beds 130
Inpatient Visits in 2013 4,365
Outpatient Visits in 2013 129,643
Number of Surgeries in 2013 2,619
Crouse: First in Region to Use New da Vinci Xi Surgical System Part of the Crouse Hospital robotic team are surgical physician assistant Dave Darmody; colorectal surgeon John Nicholson; and robotics team leader, nurse Lisa Miller. Sources at the hospital say in the six years Crouse has been offering robotic surgery, it has performed more multi-specialty surgeries than any other institution in Central New York. pathology; podiatry; primary care; behavioral health; pulmonology; radiology; rheumatology and urology.
Outside Division:
n Oswego Hospital, 110 West Sixth St., Oswego, 349-5511 n The Manor at Seneca Hill, 20 Manor Drive 349-5300 n Springside at Seneca Hill, 10 County Route 45A, 343-5658 n Fulton Medical Center/Urgent Care Center, 510 S. Fourth St., Fulton, 592-3500 n Central Square Medical Center/ Urgent Care, 3045 East Ave (Route 49), Central Square, 668-5212 n Lakeside Heart Center Cardiopulmonary Rehabilitation, Kingsford Professional Building, 177 W. Fourth St., Oswego, 343-1378 n Oswego Health Home Care, 113 Schuyler St., Fulton, 598-1544 n Behavioral Health Services, Bunner St., Oswego 326-4100 Family and Child Services, 98 North Second St., Fulton, 326-3555.
History
Oswego Health is a nonprofit healthcare system that includes Oswego Hospital, a 164-bed community hospital; The Manor at Seneca Hill, a skilled nursing facility that also provides complete rehabilitation services
and an Adult Day Health Services Program; Springside at Seneca Hill, an independent retirement community; the Oswego Health Captive Professional Corporation, Physician Care P.C.; the Central Square and Fulton Medical Centers offering urgent care, medical imaging, lab and physical therapy services; Oswego Health also operates the Lakeside Heart Center and Oswego Health Home Care, the only hospital-based certified home healthcare agency in Oswego County. The health system provides occupational health services to area employers, as well as behavioral health services to children, adolescents and adults. In addition, Oswego Health has laboratory and imaging services throughout Oswego County close to where residents live and work.
Rome Memorial Hospital Address
1500 N. James St. Rome, NY 13440
General Information 315-338-7000
Website
www.romehospital.org
President and CEO Basil J. Ariglio
42 - 2015 CNY’s Healthcare Guide
Visits to Emergency Department in 2013 27,399
Main Service
Rome Memorial Hospital is a nonprofit community facility that provides general medical/surgical, pediatric, intensive care, obstetric, long-term care, sub-acute rehabilitation and senior behavioral healthcare, as well as a full array of outpatient services including: n 24-hour emergency services n Alcohol and drug counseling (Community Recovery Center) n Ambulatory surgery n Cardiopulmonary services including pulmonary function tests, cardiac stress tests, electrocardiograms, echocardiographs, Holter monitoring, and electroencephalograms. n Endoscopy including colonoscopy, upper endoscopy, endoscopic retrograde cholangiopancreatogram, and flexible sigmoidoscopy. n Laboratory Services (five collection sites) n Lymphedema Therapy n Medical Imaging including ultrasound, CT scans, bone densitometry, mammography, nuclear medicine, MRI, fluoroscopic studies, image-guide breast biopsies and general X-rays (general X-rays at 3 locations) n Nutrition Counseling n Radiation therapy for cancer (Mohawk Valley Radiation Medicine) n Retail Pharmacy n Prenatal Care n Primary Care (Boonville Family Care) n Physical, Occupational and Speech Therapy (two locations) n Pulmonary Rehabilitation n Sleep Disorders Center n Wound Care
Specialties
Rome Memorial Hospital is known for its commitment to senior services. As one of the few geropsych programs in the area, the hospital’s senior behavioral health unit serves an 11-county region. As a community hospital, Rome has also positioned itself to deliver excellence in orthopedics, general surgery, medical imaging and women’s health services.
Outside Division
n 264 W. Dominick St., Rome (Substance Abuse Counseling) n Beeches Office Complex, Turin Rd., Rome (lab) n 1801 Black River Blvd., Rome (lab and general X-ray) n 1617 N. James St., Rome (lab) n 13407 State Route 12, Boonville (primary care and lab) n Chestnut Commons, 107 E. Chestnut St., Rome (general X-ray, physical therapy, radiation oncology) n 155 W. Dominick St., Rome (prenatal care clinic) n 267 Hill Road, Rome (wound care)
History
Rome Memorial Hospital traces its roots back to 1883, when the Bureau of Employment and Relief petitioned the City of Rome to establish a Cottage Hospital to care for the sick and injured. On April 3, 1884, the Cottage Hospital on Ridge Street admitted its first patient. Dr. Thomas Flandrau laid the cornerstone for the new Rome Hospital on September 27, 1887, on East Garden Street. The city built a combined Rome Hospital and Murphy Memorial Hospital on the current North James Street site in 1940. The municipal hospital became Rome Memorial Hospital, a private not-for-profit facility, in 1995.
St. Joseph’s Hospital Health Center Address
301 Prospect Ave. Syracuse, NY 13203
General Information 1-888-ST.JOES-1
Website
www.sjhsyr.org
President
Kathryn Howe Ruscitto
Medical Director
Sandra Sulik, M.D.
Number of Employees 4,678
Licensed Physicians 895
Number of Beds 431
Inpatient Visits in 2013 27,956
Outpatient Visits in 2013 616,538
Number of Surgeries in 2013 19,132
Visits to Emergency Department in 2013 669,444
Accolades
n CEO Cancer Gold Standard accreditation, recognizing the organization’s commitment to the health of its employees and their families. n St. Joseph’s Nursing Excellence Recognized with Prestigious Magnet Recognition by the American Nurses Credentialing Center’s (ANCC). n American Association of Critical-Care Nurses: Beacon Award “Gold
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level” for excellence in critical care nursing for the Surgical Intensive Care Unit (2014) n Consumer Reports has ranked St. Joseph’s Hospital Health Center among the highest in the United States when it comes to heart surgery. n National Research Corp: 2013/2014 Consumer Choice #1 Award for highest overall quality and image in the Syracuse area. (St. Joseph’s has earned this award 15 times.) n Hospitals & Health Networks (journal of the American Hospital Association): St. Joseph’s Hospital Health Center named one of the nation’s “100 Most Wired” hospitals. n Excellus BlueCross BlueShield: Blue Distinction Center+ for Cardiac Care n Excellus BlueCross BlueShield: Blue Distinction Center+ for Spine Surgery n Excellus BlueCross BlueShield: Blue Distinction Center+ for Knee and Hip Replacement n Outcome Concept Systems: St. Joseph’s Home Care and Hospitals Home Health Care cited as one of the top 500 performing home care providers in the United States n American Association of Critical-Care Nurses: Beacon Award “Silver level” for excellence in critical care nursing for both the Medical and Surgical Intensive Care Units (2011) n ACE Accreditation for Cardiac Catheterization (Accreditation for Cardiovascular Excellence) n Accredited Chest Pain Center (Society of Cardiovascular Patient Care) n Heart Failure Accredited (Society of Cardiovascular Patient Care) n HealthGrades 2014: One of America’s 100 Best Hospitals for Cardiac Surgery™ n National League for Nursing Accrediting Commission: St. Joseph’s College of Nursing (Five-year national accreditation) n American Association of Respiratory Care: Quality Respiratory Care Recognition for 2013 n Joint Commission accreditation for Franciscan Health Support. n DNV Healthcare accreditation for St. Joseph’s Hospital. n First in U.S. to successfully complete MORE OB Program. n Press Ganey: Summit Award for Patient Satisfaction (Outpatient Surgery Centers) (2010-2013) n American Red Cross:Real Heroes Award (Blood Donor Category) Orthopedic Surgery Team
n American Society for Metabolic and Bariatric Surgery: St. Joseph’s is designated a Bariatric Surgery Center of Excellence. n American Culinary Federation: 2012 Achievement of Excellence Award.
Main Service:
Inpatient Specialties
n Cardiac care, including cardiac catheterization, angioplasty, minimally invasive and robotic surgery, electrophysiology and rehabilitation n Orthopedic diagnostics, surgery and rehabilitation n Vascular diagnostics, surgery and intervention n Maternal healthcare, including the Birth Place, a family childbirth center n Level III intensive care nursery n Women’s services, including comprehensive breast care and surgery programs n Adult mental health n Prostate, cardiac and thoracic surgery utilizing da Vinci( robotic technology n Neurosurgery, including stereotactic-guided procedures n Bariatric surgery n Telemedicine capabilities to enhance services for non-tertiary care providers
Outpatient Specialties
n Cardiac and pulmonary rehabilitation n Diabetes self-management n Orthopedic care and rehabilitation n Hemodialysis and peritoneal dialysis at our Regional Dialysis Center and satellite facilities in Fayetteville, Camillus, Liverpool and Cortland n Obstetrics, gynecology and pediatric services at the Maternal Child Health Center n Emergency care, including Fast Track and urgent care n Primary care, including family practice, obstetrics, gynecology and pediatrics at the Family Medicine Center, Westside Family Health Center and Maternal Child Health Center, as well as through its vast network of primary care physicians n Dentistry services at the Dental Office n Ambulatory surgery, including Central New York’s only overnight stay program at the Northeast Surgery Center n Chronic pain management n Adult and children’s mental
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health services, including the Comprehensive Psychiatric Emergency Program n Sleep laboratories n Wound care at our Center for Wound Care and Hyperbaric Medicine n Spine surgery n Physical, speech and occupational therapies n Nutritional counseling
Specialties
Cardiovascular; maternal/child; orthopedic; spine; pulmonary; urology; family medicine; internal medicine; wound care; dialysis; home care; surgical services; nursing; bariatrics
Outside Division:
Readers should visit www.sjhsyr. org/system-of-care for a complete list of outside divisions.
History
St. Joseph’s Hospital Health Center is a 431-bed hospital and healthcare system dedicated to providing quality healthcare to the residents of 16 counties in Central New York. St. Joseph’s is accredited by DNV Healthcare Inc. St. Joseph’s has stood as a community landmark atop Prospect Hill in Syracuse since 1869 when five Sisters of St. Francis transformed a dance hall and bar into a 15-bed hospital. Still sponsored by the Sisters of St. Francis, the growth of Syracuse’s first hospital has paralleled that of the city. The institution has evolved into a medical system that, in addition to the hospital, includes a College of Nursing, psychiatric emergency program and physician’s office building. In addition to providing general medical and surgical care, St. Joseph’s offers several specialty services, including hemodialysis, maternity services, a separate birth center, emergency care, intensive care, wound care, dental services, suicide prevention and certified home healthcare. St. Joseph’s operates several satellite facilities, including two ambulatory surgery centers, family and maternal child/clinics, a dental clinic, psychiatric services center, The Wellness Place, Regional Dialysis Center, neighborhood dialysis centers and a cardiopulmonary rehabilitation center. The healthcare institution has been designated a Chest Pain and Heart Failure Center by the Society of Chest Pain Centers, and New York state recognizes it as a: n Special Care Neonatal Unit n Apnea Center n Cardiac Diagnostic Center
n Cardiac Surgical Center n Community Mental Health Center n Tobacco Cessation Center As an integral part of Syracuse and the Central New York Community for nearly 145 years, St. Joseph’s provides quality care compassionately to the sick and injured.
Syracuse VA Medical Center Address
800 Irving Ave. Syracuse, NY 13210
General Information 315-425-4400
Website
www.syracuse.va.gov
Medical Center Director James Cody
Medical Director
William H. Marx, D.O.
Number of Employees 1,475
Licensed Physicians 423
Jane Waligora, AuD. Doctor of Audiology NYS Licensed
Number of Beds
patients n Opened the new SCI/D rehabilitation 30-bed unit for acute & sustained therapy.
106
Inpatient Visits in 2013 4,797
Outpatient Visits in 2013
Accolades
635,089
Number of Surgeries in 2013 1,080
Visits to Emergency Department in 2013 13,260
What’s New
New Initiatives at Syracuse VAMC include: n Outpatient specialty care and the operating room opening in the new S-wing addition n Initiated sharing agreement with Ft. Drum to provide physical therapy in North Country n CT optimization system redesign project has reduced dose of CT protocols by 20% n Energy reduction initiatives and green technologies projected to save $100,000 n Opened the new therapy pool, providing aqua therapy for veterans n Partnered with SUNY ESF, to provide horticulture therapy for SCI/D
463-1724
Honored with the following national accolades: n Presidential Rank Award for Meritorious Executive n National Patient Safety Award (Gold Level) n National Social Worker of the Year n Hands and Heart Award n Resident Teacher of the Year Award n Integrated Ethics Top Marketer n Designated Best Prosthetics Department in VA n Received the New York State Regional Employer Recognition Award as a result of the Syracuse VAMC’s ongoing commitment to provide individuals with disabilities opportunities for employment. n EPA 2013 Federal “Green Challenge Award.”
Main Service
Syracuse VAMC is a 106-bed general medical and surgical referral center. It is a teaching facility affiliat-
Megan Jordan, AuD. Doctor of Audiology NYS Licensed
Helping People Hear Better for over 40 Years Dr. Waligora & Dr. Jordan give meticulous attention to meeting the needs of each patient based on their individual hearing loss, life style, and economic concerns. Our hearing aids have Complete Hearing Health Care. Join our Battery Club, today! We are authorized dispensers of Starkey, Oticon, ReSound, Widex, Phonak, and more. We are providers for most major insurances, including The Empire Plan Visit our website @ jwaligora-audiology.com
6700 Kirkville Rd. Ste. 107 East Syracuse, NY 13057 2015 CNY’s Healthcare Guide - 45
ed with State University of New York (SUNY) Upstate Medical University and operates Community Based Outpatient Clinics (CBOCs) in Massena, Watertown, Auburn, Rome, Oswego, Binghamton, and Tompkins/Cortland in Freeville - serving 13 counties in Central New York. Syracuse VA partners with Vet Centers located in Syracuse, Binghamton, and Watertown. Watertown is located adjacent to Fort Drum, the home of the 10th Mountain Division. Syracuse VAMC leases space for two facilities located in Syracuse – the Community Care Center and the new Behavioral Health Outpatient Center (BHOC). A third lease supports the newly-opened (March 5, 2012) and expanded VA Dental Clinic now located just one mile from the Syracuse VAMC on Erie Blvd East. In addition to convenient, free parking directly outside the Clinic, VA provides round-trip shuttle service to and from the Syracuse VAMC throughout the day. The most significant construction project is the new $90-plus million, six-floor addition which houses VA’s Spinal Cord Injury (SCI) Center. Some clinic areas on the first and second floors opened March 25, The SCI/SCD 30-bed Center formally opened on June 14th 2013.
Upstate University Hospital Address
750 East Adams St. Syracuse, NY 13210
General Information 877-464-5540
Website
www.upstate.edu/hospital/
Chief Executive Officer John McCabe
Medical Director
David B. Duggan M.D.
Number of Employees 5,095
Licensed Physicians 1,088
Number of Beds 715
Inpatient Visits in 2013 28,843
Outpatient Visits in 2013 Not provided
Number of Surgeries in 2013 Not provided
Visits to Emergency Department in
2013
67,260 (Downtown) 23,178 (Community)
What’s New
n Upstate opened the 90,000 square foot, $74 million Upstate Cancer Center. The Cancer Center will feature 27 infusion chairs, four linear accelerator vaults for radiation therapy, a high-tech intraoperative suite, which includes a 3T MRI, a four-season rooftop healing garden, meditation room, family resource center, multidisciplinary practice locations and private space for genetic, financial and nutrition counseling services. The facility includes two additional floors to accommodate future expansion. A highlight of the Upstate Cancer Center is new technology that is now available to treat cancer. The Vero SBRT (Stereotactic Body Radiotherapy System) is for advanced treatment of lung, liver and prostate cancer. Upstate is one of only three institutions in the United States to offer this unique combination of advanced treatment and imaging technologies. It facilitates the delivery of extremely high doses of radiation to complex tumors located in critical areas while protecting neighboring organs, improving both safety and accuracy. TrueBeam, an advanced radiotherapy option lessens treatment time, improving patient convenience. Add these new technologies to Upstate’s existing arsenal of cancer-fighting technology— Tomotherapy, Calypso, Gamma Knife Perfextion and RapidArc—and the Cancer Center provides an unmatched breadth of radiotherapy options in the region. n The Upstate Sleep Center opened its new location at Medical Center West in Camillus. The center, previously located at the hospital’s Community Campus, provides diagnosis and recommending treatment of sleep-related problems. The capacity of the center has doubled to now offer 12 sleep study rooms, which operate seven days and nights a week to help diagnose sleep disorders. The new Upstate Sleep Center location features testing rooms complete with en suite facilities, full-size beds, nightstands, flat-screen televisions with cable, free wireless access, free parking and complimentary morning coffee service. n Construction to expand the Joslin Diabetes Center, an affiliate of Upstate Medical University, began in summer of 2014. The Joslin facility at
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3229 East Genessee St., Syracuse, will spread into recently vacated space in the same building, allowing for several new patient and staff areas, increased patient capacity and improved wait times. The Joslin Diabetes Center will grow by 4,500 square feet, adding 25 percent more patient care area. This will include an increase from 26 to 36 exam rooms during the expansion. Ten of the new rooms will be for pediatric patients, opening six more rooms to see adults. The center will also be adding a three bay infusion Center for Osteoporosis care, and 18-22 parking spaces for patients. The center currently sees approximately 30,000 patient visits each year, and will be able to add 6,400 annually with the new space. n The Upstate Cancer Center has received a $50,000 grant from the Susan G. Komen CNY Affiliate to help increase the rates of mammography screening in low-income, underserved women, with a specific focus on African-American women. The grant will help create a program called “She Matters” that will use trained resident health advocates to educate, support, encourage and facilitate mammography screening among women who are older than 40 and living in the Syracuse Housing Authority’s Pioneer Homes development. The educational outreach with neighbors will begin in August. n Upstate Golisano Children’s Hospital turned 5 this fall having opened its opened its doors in 2009 when it and ushered in new era of pediatric care for Central New York. Since opening in 2009, Upstate Golisano Children’s Hospital has cared for about 4,500 children annually. That’s up from about 3,000 children cared for each year at Upstate before the children’s hospital opened. n Upstate University Hospital’s Community Campus introduced the area’s first RIO® Robotic Arm Interactive Orthopedic System, marketed by MAKO Surgical Corp., in November. With the new technology, the campus is the only facility in the area to offer MAKOplasty® Partial Knee Resurfacing and MAKOplasty® Total Hip Replacement procedures. RIO is a surgeon-controlled robotic arm system that enables accurate alignment and placement of implants. The RIO System features a patient-specific visualization system and proprietary tactile robotic arm technology that is integrated with intelligent surgical instruments. It assists surgeons in pre-planning and in treating each patient uniquely and with
consistently reproducible procedure. MAKOplasty Partial Knee Resurfacing is a treatment option for adults living with early to mid-stage osteoarthritis that has not yet progressed to all three compartments of the knee. It is less invasive than traditional total knee surgery. A pre-surgical plan is created based on a CT scan of the patient’s own knee, and the surgeon uses the robotic arm during surgery to resurface the diseased portion of the knee, sparing healthy bone and surrounding tissue for a more natural feeling knee. n Upstate University Hospital’s Community Campus became home to region’s only Transitional Care Unit, when it opens later this month. Located on the fifth floor, the new 20-bed unit will offer specialized care to medically complex, senior patients who, while clinically stable, require on-going physician oversight and the specialized services of hospital staff. n Upstate University Hospital’s Downtown Campus became the first hospital in Central New York to fully implement a secured, electronic medical records (EMR) system integrated across all phases of care. This new way of doing business is making it easier for patients to readily access their medical information. It also benefits their healthcare providers by providing immediate access to patient records from any location. The EMR rollout at the Community Campus happened later in 2014. Upstate partnered with Epic, based out of Verona, Wis., as its EMR and practice management application vendor. Fifty percent of the U.S. population has a record in an Epic system. Epic uses a “one patient, one record” approach to gathering and housing a patient’s medical information.
Accolades
n New York Gov. Andrew Cuomo selected Upstate University Hospital and seven other hospitals to treat potential patients with Ebola as part of the state’s Ebola Preparedness plan. Additionally, the State Department of Health has issued a Commissioner’s Order to all hospitals, diagnostic and treatment centers, and ambulance services in New York State, requiring that they follow protocols for identification, isolation and medical evaluation of patients requiring care. n Upstate University Hospital and Upstate Golisano Children’s Hospital are the first in the state to receive national verification as a Level 1 trauma center by a special committee of the American College of Surgeons (ACS)
in recognition of the optimal trauma care the center provides patients. Verification as Level 1 trauma centers for adults and children followed an intensive two-day onsite review, held in December, by medical experts in the trauma field. They reviewed information related to patient outcomes, physician and nurse training and credentialing, facilities, trauma education and outreach, staffing and administrative functions. n Upstate Golisano Children’s Hospital Pediatric and Adolescent Center (UPAC) has been designated as a Level 3 Patient-Centered Medical Home by the National Committee for Quality Assurance. The national designation reflects UPAC’s use of evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships. UPAC, located at Presidential Plaza in downtown Syracuse, sees about 20,000 patient visits annually, and provides care for children in the local community, including foster care and refugees. n Upstate and its president, Gregory L. Eastwood, MD, received the Gemson Award from the American Cancer Society Cancer Action Network in recognition of their role as public health champions in creating a smoke-free campus. Also recognized are the continuing leadership efforts of Upstate Medical University in promoting practices and policies to reduce the incidence and burden of cancer. n Upstate University Hospital’s Community and Downtown campuses, and its outpatient centers, have received ISO 9001:2008 certification from DNV Healthcare Inc., the leading accreditation organization of U.S. hospitals. ISO 9001:2008 is the most widely-accepted quality management system in use around the world and is quickly gaining acceptance among U.S. healthcare providers as a foundation for their quality and patient safety programs. n Upstate University Hospital and its Upstate Stroke Center have received a top quality achievement award and honor roll recognition from the American Heart/American Stroke associations for stroke care. n 2015 marks the fourth consecutive year that Upstate has earned the associations’ Get With The Guidelines®-Stroke Gold-Plus Quality Achievement Award. The award is the highest recognition given to hospitals for successfully implementing the associations’ specific quality improvement
measures for the treatment of stroke patients. The measures help Upstate, as well as other hospital teams, provide the most up-to-date, research-based principles with the goal of speeding recovery and reducing death and disability for stroke patients. n For the third consecutive year, Upstate University Hospital has received the Get With The Guidelines®– Heart Failure Gold-Plus Quality Achievement Award for implementing specific quality improvement measures outlined by the American Heart Association/American College of Cardiology Foundation secondary prevention guidelines for heart failure patients.
Main Service
The largest hospital in the Syracuse area, Upstate University Hospital is a 715-bed facility located on two campuses (Downtown and Community) that provides an array of specialty services for patients throughout Central New York, stretching from Canada to Pennsylvania. The hospital offers many one-of-a-kind services, including trauma and burn care, specialized care for pediatric cancer patients and specialized stroke treatment. It includes the region’s only children’s hospital, the 71-bed Upstate Golisano Children’s Hospital, which opened in September 2009 and the region’s only specialized pediatric after-hours care center, Golisano After Hours Care. Other notable pediatric services include a special children’s surgery center, as well as clinics for ADHD, spina bifida and other neurodevelopmental disorders. Upstate is a leader in the field of cancer care employing some of the latest technologies for the treatment of all kinds of cancer. Upstate is currently building a new $74 million comprehensive outpatient cancer center to open in late 2013. Other notable services include the award-winning Jim and De De Walsh Family Birth Center, Wound Care Center, and the Upstate Stroke Center, which is a New York state Designated Stroke Center, and the Joslin Diabetes Center. Upstate’s list of adult specialty services is robust and includes the ALS Research and Treatment Center, Breast Care and Endocrine Surgery Center, the Thoracic Oncology Program, Heart and Vascular Center. Upstate’s Bariatric Surgery Center is the volume leader in bariatric surgery procedures and it is based on Upstate’s Community Campus.
2015 CNY’s Healthcare Guide - 47
Resources All telephone numbers are in the 315 area code unless otherwise stated.
Acupuncture Acu-Care Acupuncture Center
Northeast Medical Center 4000 Medical Center Drive Fayetteville, NY 13066 315-329-7666, 315-378-5556 www.AcuCareAcupunctureCenter.com
n This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Dr. Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and to integrate traditional Chinese medicine with Western medicine.
Agencies Health & Human Services American Red Cross of Cayuga County 11 State St. Auburn, NY 13021 315-252-9596
American Red Cross of Central New York 334 W. Genesee St. Syracuse, NY 13202
315-234-2200 (main); 800-733-2767 (health & safety education)
American Red Cross— Madison-Oneida Branch 134 Vanderbilt Ave. Oneida, NY 13421 315-363-2900
American Red Cross – Oswego Branch 333 W. First St. Oswego, NY 13126 315-343-0967 www.redcross.org
n The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military, support for blood collection at county blood drives, international services and referral services.
ARISE, Inc.
www.ariseinc.org Onondaga County 635 James St. Syracuse, NY 13203 315-472-3171 Oswego County • 9 Fourth Ave. Oswego, NY 13126 315-342-4088 • 2 Broad St. Pulaski, NY 13126 315-298-5726 • 113 Schuyler St., Suite 2 Fulton, NY 13069 315-887-5156 Madison County 131 Main St., Suite 107 Oneida, NY 13421 315-363-4672
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Cayuga/Seneca Counties 75 Genesee St. Auburn, NY 13021 315-255-3447 ARISE at the Farm 1972 New Boston Road Chittenango, NY 13037 315-687-6727 n ARISE works to ensure that every person, regardless of disability, has the power to make life choices and achieve their dreams. As the local non-profit Independent Living Center for Onondaga, Oswego, Madison, Cayuga, and Seneca counties, many of the agency’s services are available to people of all ages who have any type of disability. The agency’s 50-plus programs are focused on removing barriers, sustaining needs, strengthening skills, and enriching the lives of people with disabilities across Central New York. Programs include: Medicaid service coordination, habilitation programs, self-direction/ consolidated support services, mental health therapy, employment programs, consumer-directed personal assistance, advocacy (healthcare, housing, benefits, and education), information and referral, and inclusive recreation.
Department of Human Services, Cayuga County
160 Genesee St. Auburn, NY 13021 315-253-1011 www.cayugacounty.us
Department of Social Services, Madison County 133 N. Court St. P.O. Box 637 Wampsville, NY 13163 315-366-2211
www.madisoncounty.org
Department of Social Services, Onondaga County John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 315-435-2985 www.ongov.net/dss
Department of Social Services, Oswego County 100 Spring St. P.O. Box 1320 Mexico, NY 13114 315-963-5435 www.co.oswego.ny.us
UPSTATE UNIVERSITY RADIATION ONCOLOGY
Advanced Technology, World Class ExpertiseTM Commitment to excellence in treating cancer: • Physician and staff expertise offering the broadest array of state-of-the-art technology • Comprehensive patient-oriented care for all types of cancer including prostate, breast, lung, colorectal, brain and other tumors • Nationally recognized leadership in clinical cancer research
Oswego County Opportunities
University Hospital 750 East Adams Street Syracuse, NY 13210 (315) 464-5276
n OCO operates a number of programs at various locations throughout the county. Services provided include outreach and advocacy, counseling, residential, children’s services, Services to Aid Families, senior services, transportation, and youth and health services. Seniors services include a nutrition program that brings rural citizens hot meals for a small fee. It also offers services to the disabled in New York State. Residential, respite, day habilitation, Medicaid service coordination and other services are offered to the disabled.
upstate.edu/radonc
239 Oneida St. Fulton, NY 13069 315-598-4717 www.oco.org
Hill Radiation Oncology 1000 East Genesee Street Syracuse, NY 13210 (315) 476-3535
Oswego County Radiation Oncology 105 County Route 45A Oswego, NY 13126 (315) 207-9066
Salvation Army
Cayuga County 18 E. Genesee St. Auburn, NY 13021 315-253-0319 Oswego County 73 W. Second St. Oswego, NY 13126 315-343-6491 Onondaga County 677 S. Salina St. Syracuse, NY 13202 315-475-1688 www.sasyr.org
n The Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counseling; visitation
2015 CNY’s Healthcare Guide - 49
services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.
AIDS/HIV Services Access Care and Resources (ACR) Health Main Office – Syracuse 627 W. Genesee St. Syracuse, NY 13204 315-475-2430 Auburn Office 34 Wright Ave. Auburn, NY 13021 315-282-0005, ext. 12 Oswego Office 10 George St. Oswego, NY 13126 315-475-2430, ext. 16 www.acrhealth.org
n ACR Health has two primary functions: to prevent the spread of HIV, the virus that causes AIDS, and to care for those infected and affected by HIV/ AIDS. ACR Health also provides care management for other chronic illness, including chronic heart disease, asthma, obesity, diabetes, substance abuse and mental health. They also provide patient navigators to help individuals navigate the Affordable Care Act to get affordable healthcare; prevention and education services to prevent the spread of HIV and STDs (sexually transmitted diseases); provides a syringe exchange / harm reduction program for injection users; and offers youth and LGBTQ support services.
Associations / Foundations ALS Association of Upstate New York
890 Seventh North St., Suite. 108 Liverpool, NY 13088 1-866-499-7257 (PALS); 315-413-0121 info@alsaupstateny.org www.alsa.org
n The Upstate New York Chapter was founded to serve the needs of those liv-
ing with Amyotrophic Lateral Sclerosis and their caregivers. The ALS Association is the only national not-for-profit health organization dedicated solely to the fight against ALS. ALSA covers all the bases — research, patient and community services, public education, and advocacy — in providing help and hope to those facing the disease.
American Diabetes Association of CNY
6390 Fly Road, Second Floor Syracuse, NY 13057 315-438-8687; 1-888-DIABETES www.diabetes.org
n The American Diabetes Association is the nation’s leading nonprofit health organization providing diabetes research, information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.
American Foundation for Suicide Prevention
Central NY Chapter The Survivor Outreach Program P.O. Box 283 Phoenix, NY 13135 315-664-0346; 1-888-333-AFSP (2377) www.afsp.org
n The survivor Outreach Program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss.
American Heart and Stroke Association 2 Clinton Square, Suite 305 Syracuse, NY 13202 P.O. Box 3049 Syracuse, NY 13220-3049 Phone: 315-728-7540 www.americanheart.org
n This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and My Heart My
50 - 2015 CNY’s Healthcare Guide
Life. It also offers CPR, first aid and AED (defibrillator) training, advocacy and legislative information.
Arthritis Foundation, New York Chapter 122 E. 42nd St. 18th Floor New York, New-York 10168 212-984-8700 www.arthritis.org
n The organization offers literature, referrals, support groups, self-help courses, Arthritis Foundation Exercise Program, Arthritis Foundation Aquatics program, Arthritis Foundation Tai Chi program and public forums to educate and increase public awareness about this disease. This foundation also offers some help for children with juvenile arthritis, such as a parent-to-parent mentoring program and camp programs.
CNY Community Foundation 431 E. Fayette St., #100 Syracuse, NY 13202 315-422-9538 www.cnycf.org
n Established in 1927, the Central New York Community Foundation encourages local philanthropy by supporting the growth of permanent charitable endowments for the betterment of the region. The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.
Cystic Fibrosis Foundation Central New York Chapter 2507 James St., Suite 106 Syracuse, NY 13206 315-463-7965 central-ny@cff.org www.cff.org/Chapters/ centralny/
n The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic fibrosis (CF) and to improve the quality of life for those with the disease.
Down Syndrome Association of Central New York, Inc. P.O. Box 5 Manlius, 13104 315-682-4289 dsaofcny@aol.com www.dsaofcny.org
n The association’s purpose is to support one another in the challenges faced; to educate the community both in its knowledge and perception of Down syndrome; to advocate for our children and to be available to other parents.
HealtheConnections
109 S. Warren St., suite 500 Syracuse, NY 13202 315-671-2241 www.healtheconnections.org
HealtheConnections, the Regional Health Information Organization (RHIO) of Central New York is a nonprofit organization that is bringing patient medical records together electronically, safely and securely, to assist with better patient care. HealtheConnections provides for the secure exchange of electronic health information making patient information available to authorized caregivers — where it’s needed, when it’s needed — so providers of care have a more complete picture of a patient’s health and can provide the best possible care.
Lupus Foundation of Mid and Northern New York P.O. Box 139 Utica, NY 13503 315-829-4272 LupusInnovators@aol.com www.nolupus.org
n The Lupus Foundation of Mid and Northern NY is an all-volunteer 501c3 organization dedicated to improving the quality of life for lupus patients and their loved ones by promoting education and advocacy programs, which are designed to empower those affected by lupus to actively participate in their own healthcare to hopefully improve disease outcome. The foundation is also committed to increasing community awareness by focusing public attention on lupus and supporting research into the cause, better treatments and a cure.
March of Dimes Foundation
Syracuse
n The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies by preventing birth defects, premature birth and infant mortality.
n The Sam Pomeranz Jewish Community Center (JCC) of Syracuse is a nonprofit organization established in 1861 and the second oldest JCC in North America. The JCC of Syracuse is a family-oriented facility, offering quality services and programs for all ages and to everyone in Central New York. It offers early childhood care for infants through preschoolers, after school programs and classes for schoolage children, teen programs, summer camps and a kosher meal program for seniors, to a state-of-the-art sports and a fitness center. People don’t have to be Jewish to become a JCC member, and membership is not required to participate in nearly all programs and services.
329 North Salina St., Suite 304 Syracuse, NY 13203 315-463-0700 www.marchofdimes.com/ny
Muscular Dystrophy Association 6315 Fly Road, #102 E. Syracuse, NY 13057 315-451-8269 www.mdausa.org
n This organization provides initial diagnosis, follow-up care, genetic counseling and consultations for physical, occupational and respiratory therapy programs. Services include assistance with repairs to durable medical equipment, influenza vaccines, summer camp for kids and support group sessions. It funds research into 43 types of neuromuscular diseases.
National Kidney Foundation of CNY 731 James St., Suite 408 Syracuse, NY 13203 315-476-0311; 877-8KIDNEY (854-3639) www.cnykidney.org
n This outreach organization focuses on raising public awareness and offers free screenings in hopes of early detection. Also offered is support to families and individuals coping with kidney disease.
National Stroke Association 9707 E. Easter Lane, Suite B Centennial, CO 80112 1-800-STROKES (787-6537) info@stroke.org www.stroke.org
n National Stroke Association’s mission is to reduce the incidence and impact of stroke by developing compelling education and programs focused on prevention, treatment, rehabilitation and support for all impacted by stroke.
Sam Pomeranz Jewish Community Center of
5655 Thompson Road DeWitt, NY 13214 315-445-2360 www.jccsyr.org
Scleroderma Foundation / Tri-State, Inc. Chapter 59 Front St. Binghamton, NY 13905 607-723-2239; 1-800-867-0885 www.sclerodermatristate.org
n This organization provides information and referrals and funding for research. The foundation has 20 support groups in the New York State area.
Bereavement Support Groups GriefShare Support Group
Northside Baptist Church 7965 Oswego Road Liverpool, NY 13088 315-652-3160 www.northsideonline.org North Syracuse Baptist Church 420 S. Main St. North Syracuse, NY 13212 315-458-0271 info@nsbconline.org www.nsbconline.org
n Seminar and support group for people grieving the death of someone close to them. Mondays, 7 p.m. Free.
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Hope for Bereaved Onondaga
4500 Onondaga Blvd. Syracuse, NY 13219 Office, 315-475-9675; or helpline at 315-475-4673 Hopeforbereaved@cnymail.com www.hopeforbereaved.com
n Hope for Bereaved offers counseling (by appointment), in person and telephone support groups, and a newsletter. Hope for Bereaved support groups meets from 6:30-8:30 p.m., unless otherwise indicated. Support groups include: n Hope for Youth n Hope for Bereaved Parent(s) n Hope for Survivors n Hope for Bereaved n Hope for ‘Young at Heart’ Widow and Widowers n Hope for Young Widows, Widowers, Engaged and Significant Others n Hope for Senior Widows and Widowers n Hope for Bereaved Due to Drug Overdose n Caregivers Support Group LGBTQ Bereavement Group Call for meeting locations and times.
Hope for Bereaved - Oswego Oswego Hospital 110 W. Sixth St Oswego, NY 13126 315-342-6326
n This support group is sponsored by Family Life Education and meets the second Tuesday each month from 7-9 p.m. at the Oswego Hospital cafeteria conference room. This confidential group helps grieving people find support.
Hospice Grief Center 990 Seventh North St. Liverpool, NY 13088 315-634-1100 www.hospicecny.org/ bereavement-care
n Hospice Grief Center provides free support to hospice families whose loved has died while in Hospice of Central New York service during the past 13 months. Services are also provided to the community, however, there is a charge.
Perinatal Bereavement Services at Crouse Hospital 736 Irving Ave. Syracuse, NY 13210 315-470-7372 www.cnypibn.org
n Networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested and events for bereaved families. There is no cost.
Pregnancy and Loss Support (PALS) Oswego Hospital 110 W. Sixth St. Oswego, NY 13126 315-342-4895
n PALS exists to encourage communication and provide support for complications during and after pregnancy, or through a loss such as miscarriage, ectopic pregnancy, stillbirth or newborn death. Call for more information. Meetings are held at 6:30 p.m. on the third Tuesday of the month in the Oswego Hospital cafeteria conference room.
Sudden Infant and Child Death Resource Center 1010 James St. Syracuse, NY 13203 315-424-0009, ext. 108 www.reachcny.org
n The Sudden Infant and Child Death Resource Center provides comprehensive professional support to families whose infants die suddenly and unexpectedly of any cause. Family service programs include: literature and referrals, parent-to-parent contacts and bereavement counseling offered by telephone, as well as home visits to newly bereaved parents.
Breast-Feeding Support Cornell Cooperative Extension of Oswego County 3288 Main St. Mexico, NY 13114
52 - 2015 CNY’s Healthcare Guide
963-7286, ext. 300 or 304 www.thatscooperative extension.org n Offers an in-home breastfeeding support program by certified breastfeeding / lactation / nutrition specialists. It is a one-hour-a-week for six weeks program and includes nutrition education.
The Breastfeeding Café
Offices of Reach CNY 1010 James St., Second Floor Syracuse, NY 315-424-0009, ext. 109 or 107 www.reachcny.org
n The Breastfeeding Café is mother-to-mother support group for pregnant and parenting families in and around Syracuse with an interest in breast-feeding, facilitated by breast-feeding counselors and IBC Lactation Consultants. Healthy snacks and babies and children welcome. No cost to attend and it is open to any pregnant and parenting woman in Onondaga County. The group meets the second and fourth Thursday of each month from 11:30 a.m. to 1 p.m. at the address above. To join, simply attend a meeting.
La Leche League of Onondaga County
Syracuse East Good Shepard Lutheran Church Highbridge Road Fayetteville, NY 13066 315-313-4555 Liverpool Café 407 407 Tulip St. Liverpool, NY 13088 315-623-0555 www.lllny.org
n La Leche League groups offer free in-person parent-to-parent support through regular meetings. All parents interested in breastfeeding, along with their babies and children, are welcome. La Leche League leaders are volunteers who are available for free telephone or email support every day. Call for meeting locations and times.
La Leche League of Oswego 315-343-4046; 315-402-0172 www.llliny.org
n Provides phone support to nursing mothers in Oswego County. Offers in-home service and support upon request.
Oswego County Breastfeeding Coalition Mother Earth Baby 70 W. Bridge St. Oswego, NY 13126 315-216-4622 www.breastfeedingoswego. org
n The Oswego County Breastfeeding Coalition exists to promote, protect, educate and empower breastfeeding families in our community. Its goal is to increase the awareness of support services available to mothers in Oswego County and would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.
Women Infants and Children (WIC) – Madison-Herkimer Counties Madison
603 Seneca St. Oneida, NY 13421 315-363-3210 Herkimer 401 E. German St. Herkimer, NY 13350 315-866-5029 www.healthymadisoncounty.org n WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.
Women Infants and Children (WIC) – Onondaga Healthy Families 375 W. Onondaga St. Syracuse, NY 13202 315-435-3304 www.onhealthyfamilies. com
n The Onondaga County Health Department WIC program has trained breastfeeding counselors on staff
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to support nursing families. WIC provides checks each month to buy healthy WIC foods and ideas on preparing healthy meals for families. WIC is open to Onondaga county residents who are pregnant and/or parenting a child younger than 5. Participating families must meet income guidelines and many working families do qualify. To find a WIC clinic near you, call the main office number above.
Woman, Infants and Children (WIC) Breastfeeding Counseling Program Oswego 10 George St. Oswego, NY 13126 315-343-1311 www.oco.org
n A major goal of the WIC Program is to improve the nutritional status of infants and WIC mothers, who are encouraged to breastfeed their infants. WIC mothers choosing to breastfeed are provided information through counseling and breastfeeding educational materials; receive follow-up support through peer counselors;
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2015 CNY’s Healthcare Guide - 53
receive an enhanced food package; and are eligible to participate in WIC longer than non-breastfeeding mothers.
Cancer Services American Cancer Society
Onondaga County Unit 6725 Lyons St. P.O. Box 7 East Syracuse, NY 13057 437-7025; 1-800-ACS-2345 (24-hour hotline) www.cancer.org
n Services provided include information and referral, transportation to and from medical appointments, support groups, peer support and group programs. The organization offers wigs for cancer patients who need them. The American Cancer Society is always looking for volunteer drivers.
Cancer Care
275 Seventh Avenue New York, NY 10001 800813HOPE (4673) info@cancercare.org www.cancercare.org
n Cancer Care provides telephone, online and face-to-face counseling, support groups, education, publications and financial and co-payment assistance. Professional oncology social workers offer personalized care, and all of our services are free of charge.
Cancer Information Service 1-800-422-6237 cancergovstaff@mail.nih.gov www.cancer.gov
n The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certified mammography facilities or talk to a cancer information specialist.
CancerConnects, Inc.
5008 Brittonfield Pkwy, Suite 800 East Syracuse, New York 13057 315-634-5004 www.cancerconnects.org
n CancerConnects Volunteer Mentor Program pairs newly-diagnosed cancer patients with mentors who have been through a similar diagnosis, as well
as through the process of treatment and recovery. Their trained volunteers provide a broad range of insight and support (from a single phone call to lasting friendships) and help patients take advantage of resources available to them right here in our Central New York community. Free. CancerConnects also provides a Complementary Therapy Program is a voucher award program that provides funding to cancer patients for several specific complementary therapy treatments.
Cuse Kids Club
356 N. Midler Ave. Syracuse, New York 13206 315-434-9477; 800-785-2135 cglatz@campgooddays.org www.campgooddays.org
n The Cuse Kids Club is for children ages 4-17 who have been affected by a cancer or sickle-cell anemia diagnosis within their immediate family. Local monthly activities like sporting events, hiking, swimming, skiing, museums, movies, shows and much more. Free. A program of the CNY regional office of Camp Good Days and Special Times.
4th Angel Mentoring Program 866-520-3197 www.4thangel.org
n The 4th Angel Mentoring Program offers free, one-on-one, confidential outreach and support from someone who has successfully made the same journey you are about to begin — the journey towards recovery. This specially trained volunteer and cancer survivor — your 4th Angel — is someone who will talk and listen in a supportive setting. The 4th Angel Mentoring Program is part of The Scott Hamilton CARES Initiative, a national non-profit organization.
Health Education Program American Cancer Society East Syracuse 6725 Lyons St P.O. Box 7 East Syracuse, New York 13057 315-437-7025 www.cancer.org
n This program provides informational materials on cancer prevention and control. Promotes awareness of the
54 - 2015 CNY’s Healthcare Guide
importance of early cancer detection practices and smoking cessation.
Hope for Heather Ovarian Cancer Foundation P.O. Box 2208 Liverpool, NY 13089 315-657-7879 www.hopeforheather.org
n This non-profit, 501c3 organization raises money for ovarian cancer research and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian cancer, has a booth at the New York State Fair, an annual 5K run / walk, Breakfast at Tiffany’s Breakfast Show and supports the Upstate Cancer Hospital with its Angel Fund for patients.
Look Good…Feel Better Program
Auburn Auburn Community Hospital 17 Lansing St. Auburn, New York 13021 315-437-7025 East Syracuse American Cancer Society 6725 Lyons St. P.O. Box 7 East Syracuse, New York 13057 315-437-7025 Oneida Oneida Oncology Clinic 603 Seneca St. Oneida, New York 13421 315-227-2345 www.cancer.org
n Provided by the American Cancer Society, the Look Good…Feel Better program is free and entitles a cancer patient to one free make-up kit during the diagnosis and treatment period. Someone who wishes to attend a second session has to return with the kit or with the makeup items detailed in the 12 Step Guide found in the Instruction Book in the kit. Self-help materials can be obtained free of charge. Materials are also offered in Spanish, and bilingual programs are available in some areas.
Oswego County Opportunities Cancer Services Program 239 Oneida St.
Fulton, NY 13069 315-592-0830 www.oco.org Facebook at www.facebook.com\ free.cancer.screenings
patients. This organization helps individuals—particularly the under-insured and uninsured—in the Central New York area by providing financial assistance to cover a range of costs for treatment and recovery.
n The Cancer Services Program provides free cancer screenings including clinical breast exams, mammograms, pap/pelvic exams and colon cancer screenings to uninsured women ages 40- 64; uninsured men ages 50-64; and uninsured or under-insured women younger than 40 years of age who are at risk of or has had a clinically significant finding for breast cancer. The program also offer diagnostic services and treatment.
The Saint Agatha Foundation c/o National Philanthropic Trust 165 Township Line Road, Suite 150 Jenkintown, PA 19046 Phone: 888-878-7900 http://www.saintagathafoundation.org/
n The Saint Agatha Foundation was founded in 2004 to provide support, comfort and care to breast cancer
Sassy Survivors
356 N. Midler Ave. Syracuse, New York 13206 315-434-9477; 800-785-2135 cglatz@campgooddays.org www.campgooddays.org
East Syracuse American Cancer Society 6725 Lyons St East Syracuse, New York 13057 800-227-2345 www.cancer.org
Children / Family Services Bicycle Helmet Program 315-435-3007
n Sassy Survivors is a women’s oncology group enjoying activities like dancing, fashion shows, makeovers, resources-sharing, discussion groups and lots of laughs. Free. A program of the CNY regional office of Camp Good Days and Special Times.
Wig Program
n The Wig Program is a sponsored through the American Cancer Society and provides free wigs to patients suffering hair loss due to cancer treatment. Free or reduced cost.
n The Onondaga County Traffic Safety Program coordinates this program for the Onondaga County Bicycle Safety Coalition, which sponsors low-cost helmets available in toddler to adult sizes for Onondaga County residents. For helmet information and sale locations, call the number above.
Car Seat Program
501 E. Fayette St. Syracuse, NY 13201 315-435-8485 www.onhealthyfamilies. com
n Through this program, low-cost
After school time that’s
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• K – 6th grade • Open snow days, half days, holidays and superintendent days • Enrichment classes available • Homework room available Monday – Thursday
5655 Thompson Rd., DeWitt 315-445-2360 • www.jccsyr.org
2015 CNY’s Healthcare Guide - 55
infant and toddler seats are available for Onondaga County residents. A program of Onondaga Healthy Families.
Casey’s Place
228 Lafayette Road Syracuse, NY 13205 315-492-9990 www.elmcrest.org
n Casey’s Place provides planned, short term, out-of-home respite for Central New York children and youth up to age 21 who have developmental disabilities and/or severe medical conditions. Programs include weekend and summer certified overnight respite, day programs (afterschool, school breaks, summer program), and a Friday evening teen respite/recreation program.
Catholic Charities of the Finger Lakes Auburn Office 134 E. Genesee St. Auburn, NY 13021 315-253-2222 ccfl@dor.org www.catholiccharitiesfl.org
n Works with faith communities, government, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people. Serves Cayuga, Ontario, Seneca, Yates and Cayuga counties.
Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.ccoc.us
n At the agency, neighborhood and home-based levels, Catholic Charities offers more than 25 programs and services including shelters and housing services for homeless women, children and men, preschool programs, after-school programs, infant care and parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at home, emergency assistance for people in crisis, nutrition services for children and refugee resettlement.
Catholic Charities Oswego County 365 W. First St. Fulton, NY 13069 315-598-3980 www.ccoswego.com
n Catholic Charities is a mid-sized human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs work with faith communities, governments, elected officials and business leaders to meet human needs and effect public policy that addresses the needs of all people.
Central New York Coalition for Young Children with Special Needs cnypreschoolcoalition.org
n The CNY Coalition for Young Children with Special Needs is a collaboration of public and private agencies who provide special education and other related services to children with special needs (ages birth to 5 years) and their families. Meetings are held from 1-3 p.m. Fridays at Jowonio School, 3049 E. Genesee St., Syracuse.
Charity for Children
P.O. Box 204 Syracuse, NY 13206 315-234-1443 nina@charityforchildren.net www.charityforchildren.net
n Charity for Children provides many valuable services for the families of local children with serious illnesses. This includes financial assistance with treatment-related travel expenses, free educational seminars, advocacy, referral and more. Charity for Children provides a wide array of services that include: Treatment-related travel expenses (transportation, meals, lodging), financial assistance, free educational seminars, advocacy and referral.
Child Care Solutions Syracuse Office 6724 Thompson Road Syracuse, NY 13211 315-446-1220; 888-729-7290, ext. 0 Auburn office 34 Wright Ave.
56 - 2015 CNY’s Healthcare Guide
Auburn, NY 13021 315-446-1220, ext. 0; 888-729-7290, ext. 0 www.childcaresolutionscny.org n Child Care Solutions promotes early learning, healthy development and high quality care for all children through education, advocacy and support for families and early childhood professionals along with referrals and consumer information on early-childhood and after-school programs.
Children and Family Services Program 98 N. Second St. Fulton, NY 13069 315-326-3555 www.oswegohealth.org/ behavioral-services
n This facility offers children and their families a more private setting to receive their care. The multidisciplinary team consists of child/adolescent psychiatrists, psychologists, social workers, and a nurse who work closely with families, empowering them to successfully support their children, both during and after treatment. The department provides services to children, aged 5 to 18, who have problems that range from mild behavior disorders to psychiatric illnesses.
Elmcrest Children’s Center Main Campus 960 Salt Springs Road Syracuse, NY 13224 315-446-6250 James Street Office 3532 James St. Syracuse, NY 13206 315-463-9415 Binghamton 225 Front St. Binghamton, NY 13905 607-296-4515 Cortland 4 Lincoln Ave., Suite 203-208 Cortland, NY 13045 607-218-6257 Mexico 3358 Main St. Mexico, NY 13114 315-963-2033
n Elmcrest Children’s Center is a
multi-service treatment and education center for children with emotional, behavioral, and psychiatric disturbances along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 16 different programs ranging from early education and family support to longterm residential treatment, critical care and pediatric respite programs.
priate opportunities that assist children in developing academically, socially and emotionally. Family involvement is strongly encouraged. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Cleveland, Fulton, Oswego, Phoenix, Pulaski and Williamstown.
Family Support Services Huntington Family Centers
H.O.M.E., Inc.
405 Gifford St., Syracuse 315-476-3157 www.huntingtonfamilycenters.org
n This program is for pregnant mothers and parents of all ages and is voluntary and free. The Family Support Network program provides support and home visitation on an as-needed basis to pregnant/parenting adults. Group sessions take place three mornings a week and provide parenting education, basic life skills, information and linkages to other community programs. The group experience promotes peer support, fosters friendships and lessens feelings of isolation.
Goldberg Couple and Family Therapy Center Syracuse University 1045 James St. Syracuse, NY 13210 315-443-3023 wellness@syr.edu falk.syr.edu/Marriage FamilyTherapy/Goldberg
n Provides counseling and therapy services to youth aged 16 and older. Counselors will see youth individually, but works to get total family involvement in process. Fee: Sliding scale.
Head Start of Oswego County
239 Oneida St. Fulton NY 13069 598-4711 or 800-359-1171 www.oco.org
n Provided at no cost to families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appro-
831 James St. Syracuse, NY 13203 315-472-5110 agency@homeincny.org www.homeincny.org
n H.O.M.E. Inc. helps people with developmental disabilities and their families find the services and entitlements they need to lead full lives and function as active participants in their communities. Children at Risk program provides intensive case management services to children who do NOT have a disability, but whose parent(s) are developmentally disabled. Includes counseling and monthly sessions with family members. Also, Residential Habitation program provides housing and living skills to disabled parents of minor children. After-school program operates during school year for individuals 10-22 years of age who are developmentally delayed or have behavioral issues. Serves Syracuse, Onondaga, Oswego, Cortland and Cayuga counties.
It’s About Childhood and Family, Inc. 2610 S. Salina St., Suite Syracuse NY 13205 315-3 443-8628 info@iacaf.org or mgilbert@ iacaf.org www.iacaf.org
n It’s About Childhood & Family is a not-for-profit clinical and educational resource center whose purpose is to enhance the quality of childhood and family life in our communities. Its goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma informed framework which is not reliant upon a label or diagnosis. Services include play and individual therapy; family therapy; parent education and
support groups; psycho-educational assessments; consultations, workshops and training for schools and other community agencies. Services can be paid by volunteer service at a community agency or on sliding scale.
Jewish Family Services Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 446-9111, ext. 225 info@sjfs.org www.sjfs.org
n Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.
Mid-State Early Childhood Direction Center 805 S. Crouse Ave. Syracuse, NY 13244 1-800-962-5488; 315-443-4444 ecdc.syr.edu
n This regional information and referral agency serves several regions in Central New York. Free and confidential information for families and service providers who have children birth to 5 years old is offered. It has resources on development, behavior, disability, inclusion, and county and regional services. Technical assistance and training workshops are also offered for parents and providers at no cost.
OCM-BOCES Children’s Village Park Hill School 303 Roby Ave. East Syracuse, NY 13057 315-434-3830 www.ocmboces.org
n In collaboration with the East Syracuse-Minoa Park Hill Pre-K program,
2015 CNY’s Healthcare Guide - 57
this inclusive school provides intervention services for children ages 3 and 4 years old with a wide variety of disabilities. All children must be referred by their school district Committee on Preschool Special Education (CPSE) with a designation of “Preschool Child with a Disability” and a recommendation for Special Class In An Integrated Setting (SCIS) program.
Onondaga Healthy Families 501 E. Fayette St. Syracuse, NY 13201 315-435-2000 www.onhealthyfamilies. com
n Onondaga Healthy Families, a program of the Onondaga County Health Department, offers a range of services for infants, children, new moms, and parents. Serving Onondaga County; services provided in family homes or location of choice, or in handicapped accessible facilities on public transportation routes.
Parkside Children’s Center 301 Valley Drive Syracuse, NY 13207 315-468-1632 www.arcon.org
n Parkside Children’s Center serves children ages 2-5 and provides daycare, preschool program, early intervention, home-based services, family/ parent support, school-age transition, summer program for people with developmental disabilities and their families. All programs at Parkside are certified and regulated by the NY State Education Department and NY State Early Intervention Program.
Peace, Inc. Family Resource Centers 217 S. Salina St., Second Floor Syracuse, NY 13202 315-470-3300 info@peace-caa.org www.peace-caa.org
n PEACE, Inc. is a non-profit community-based organization with the mission of helping people in the community realize their potential for becoming self-sufficient by to providing families programming and training to move from poverty to self-sufficiency. PEACE, Inc. provides a continuum
of services for the entire family from infants to the elderly. The majority of individuals PEACE, Inc. serves have incomes placing them at or below the Federal Poverty Guidelines. Check website or call for a resource center near you.
Prevention Network – Parenting Programs 906 Spencer St. Syracuse, NY 13204 315-471-1359 www.preventionnetworkcny.org
n Prevention Network offers a variety of parenting programs (i.e. Parenting Wisely, Guiding Good Choices, Strengthening Families) that support parents in helping their children navigate today’s toxic culture. Free.
Syracuse Model Neighborhood Facility, Inc. 401 South Ave. Syracuse, NY 13204 315-474-6823 info@swccsyr.org http://smnfswcc.org/
n The Mainstream Program is a non-profit 501(c) (3) organization and the managing entity of the Southwest Community Center. They provide social/learning, recreational program for youth ages 5-21 with developmental disabilities. Youth receive after school programming Monday through Friday. Free.
Young Parents Program Huntington Family Center 405 Gifford St. Syracuse, NY 13204 315-476-3167 www.huntingtonfamilycenters.org
n This program is for adolescents 13-21 years of age who are pregnant or parenting. It is voluntary and free and the primary long-term goal is to provide parents with the necessary and appropriate skills to foster a sustained healthy relationship with their children. The Young Parents Program provides support and home visits (on an as-needed basis) to pregnant or parenting mothers and fathers. The group meets weekly, provides education,
58 - 2015 CNY’s Healthcare Guide
peer support, fosters friendships, and lessens the feelings of isolation.
Youth Advocacy Program (YAP) 616C Oneida St. Fulton, NY 13069 315-598-1919 www.yapinc.org
n YAP provides child welfare, mental health and juvenile justice systems with cost-effective alternatives to residential, correctional and other out-of-home placements. A significant percentage of clients served are those who have been rejected by other service providers. See also Agencies – American Red Cross, Salvation Army, Oswego County Opportunities, Department of Social Services
Dental Services A. Bruce Stewart DDS
21 Main St. Oneida, NY 13421 315-363-4940 Website: www.oneidanydentist.com
n A. Bruce Stewart DDS is a full-service dental practice based in Oneida. Dentist A. Bruce Stewart started the practice and has more than 28 years experience practicing dentistry. It offers advanced laser periodontal therapy, one-visit in-house CEREC crowns, implants placed and restored, root canal therapy, complete smile makeovers, including recare services and oral cancer screenings. The A Bruce Stewart DDS team is dedicated to high quality care, setting new standards for patient education, and integrity driven community service through oral health.
Quality Family Dentistry
4209 E. Genesee St. Dewitt, NY 13214 315-218-7366, 315-469-7322 Website: www.qualityfamilydental. net
n The practice provides a friendly staff, beautiful smiles and a welcoming environment. Dentist Gideon Ochiabuto is committed to serving the community with state-of-the-art care for the full range of dental needs from patients as young as 2 years old through those needing dentures. Services provided include exams and X-rays, cleaning,
fillings, teethwhitening, root canals, dentures, crown and bridge work and mini-implants to support lower dentures. With an emphasis on family care, the office is open on Fridays, conveniently located on the bus line, includes the use of “laughing gas” and accepts most insurances including Medicaid. The office is proud to work with special needs clients.
Disability-Related Services Advocates Incorporated
Advocacy Center West 609 Vine St. Liverpool, NY 13088 Advocacy Center East 300 South Manlius St. Fayetteville, NY 13066 info@advocatesincorporated. org 315-469-9931 www.advocatesincorporated.org.
n Advocates is a parent-directed orga-
nization offers support services to individuals with developmental disabilities and their families as they navigate the complexities of the legal, social, medical and educational systems. Advocates works with individuals with a variety of intellectual and developmental disabilities including autism, cerebral palsy, Down syndrome, muscular dystrophy and epilepsy.
600 S. Wilbur Ave. Syracuse, NY 13204 315-476-7441 www.arcon.org
n Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic,
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n ARC of Oswego County is a private, not-for-profit organization for individuals with intellectual and other developmental disabilities. Children’s services include: Family-centered early intervention services, specialized training and therapy, parent advocacy and training service, training and consultation to community based childcare and preschool programs, Medicaid services coordination. Adult services include: Senior retirement program, guardianship, community recreation and leisure services, and recreational respite services.
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n Most advanced Laser Periodontal therapy available n Implants placed and restored n CEREC Crowns - beautiful, strong, done in one visit n Dental low radiation x-rays n Root Canal therapy n Natural tooth colored fillings n Complete Smile makeovers n Complete recare services including periodontal and oral cancer screenings
Always Convenient, Always Affordable Flexible Appointments • Friendly Staff Little or No Waiting • All Insurance Filed All Major Credit Cards Honored Extended Payment Plans through Care Credit
321 Main St., Oneida, NY 13421 (315) 363-4940
www.oneidanydentist.com
2015 CNY’s Healthcare Guide - 59
Aurora of CNY
518 James St., Suite 100 Syracuse, NY 13203 422-7263; 422-9746 (TTY/TDD) www.auroraofcny.org
n This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages and covers Cayuga, Onondaga and Oswego County.
Behavioral Health Services 74 Bunner St. Oswego, NY 13126 315-326-4100 www.oswegohealth.org/ behavioral-services
n Oswego Health’s Behavioral Services offers a wide range of psychiatric services to area residents from children age 5 through older adults. The Behavioral Services Department has several programs to meet the care needs of the community. They include Child and Family Services In-treatment, Out-Treatment, and children and youth, as well as referrals, admissions, and insurance coverage.
Brain Injury Association of NYS 10 Colvin Ave. Albany, NY 12206-1242 518-459-7911 Family Helpline: 1-800-446-6443 www.bianys.org
n This is a satellite of the Albany office which offers FACT centers throughout NYS. CNY program is for people who sustain a brain injury before age 22 and their families. Services include educational plans, troubleshooting and other support.
Central New York Developmental Disabilities Regional Office (CNYDDRO) Administrative Office 187 Northern Concourse North Syracuse, NY 13212 315-473-5050 Oswego County Office 5 Tower Drive Fulton, NY 13069 315-598-6120
n Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office For People with Developmental Disabilities. It provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.
CNY Autism Society of America 4465 E. Genesee St. Dewitt, NY 13214 315-447-4466 cnyasa@yahoo.com www.cnyasa.org
n The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming. The CNY ASA seeks to combine efforts with complementary organizations to positively impact the lives of individuals living with an autism spectrum disorder. CNY ASA support group meets at 7 p.m. on the first Thursday of the month, October through May (except January), at Jowonio School, 3049 E. Genesee St., Syracuse. Free.
Community Options, Inc. 216 W. Manlius St. East Syracuse, NY 13057 315-431-9859 www.comop.org
n Community Options, Inc., a nationally-based nonprofit 501(c) 3 organization, offering those who have suffered brain injury residential and day rehabilitation, group homes, healthcare, employment services and independent living options. Clients must be referred through the Traumatic Brain Injury (TBI) transitional program. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.
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David’s Refuge
4440 Brickyard Falls Road Manlius, New York 13104 315-682-4204 www.davidsrefuge.org
n David’s Refuge is a non-profit, oneto-two-night bed and breakfast retreat for parents and guardians who care for children with special needs or life threatening medical conditions. Free.
Enable
1603 Court St. Syracuse, NY 13208 315-455-7591 www.enablecny.org
n This agency provides children and adults with disabilities services through community-based programs. Counseling services, occupational therapy, speech therapy, language therapy and wheelchair clinic services are offered.
Epilepsy Pralid, Inc.
1045 James St., Suite 270 Syracuse, 13203 315-477-9777 www.epiny.org
n Epilepsy-Pralid, Inc. (EPI) recently formed when the Epilepsy Foundation of Rochester-Syracuse-Binghamton and People Rebuilding And Living In Dignity (PRALID) joined together to form one organization. As one, EPI is committed to fulfilling the original purpose and intent of both legacy organizations by providing high-quality, tailored services to individuals and caregivers affected by brain injury, epilepsy, developmental disabilities and other neurological conditions.
Exceptional Family Resources 1820 Lemoyne Ave. Syracuse, NY 13208 315-478-1462 www.contactefr.org
n This agency supports people with developmental disabilities and their families. Services include recreation programs and manuals, individualized services, community habilitation, service coordination, advocacy, resource manual, family education and training, senior caregivers’ program, Parent to Parent of New York and supported employment.
Family Support / Home Services (a program of Enable) 1603 Court St. Syracuse, NY 13208 315-455-3335
n Enable’s Family Support Project provides a variety of supportive and technical services to people who have been diagnosed with a developmental disability. The goals of the Family Support Project are to help families remain intact and to ensure the family member with disabilities is receiving all necessary services. Referrals are accepted from service coordinators, physicians, agencies, work programs, schools, families and others. Eligible individuals must have a developmental disability, live at home with a parent or guardian, and live in Onondaga, Madison or Oswego Counties.
GiGi’s Playhouse
5885 East Circle Drive, Suite 250 Cicero, New York 13039 Inside Drivers Village, Green Entrance, Second Floor 315-288-PLAY (7529) syracuse@gigisplayhouse. org
n GiGi’s Playhouse is a one-of-a-kind achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more; all of which are free of charge. Programs are created by professional therapists and teachers who generously donate their time and expertise. All programs are based on best practices for Down syndrome learning styles and customized to ensure individual success. GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 15 locations throughout the United States and Mexico.
Learning Disabilities Association of CNY
722 W. Manlius St. East Syracuse, NY 13057 315-432-0665 ldacny@ldacny.org www.ldacny.org
n This organization aims to enhance the quality of life for children and adults with learning disabilities by providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga Counties. LDACNY is an affiliate of the Learning Disabilities Association of New York State is the only statewide association in New York that specifically represents the needs and interests of children and adults with learning disabilities, their families and professionals who support them.
Leukemia and Lymphoma Society – Western and CNY Chapter 4043 Maple Road, Ste. 105 Amherst, NY 14226 716-834-2578 1-800-784-2368 www.lls.org/wcny
n This organization’s mission is to cure blood related cancers such as leukemia, lymphoma, Hodgkin and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information and some financial aid.
Lupus Alliance of Upstate New York 3871 Harlem Road Cheektowaga, NY 14215 716-835-7161 www.lupusupstateny.org
n This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of finding a cure.
Make-A-Wish® Central New York 5005 Campuswood Drive East Syracuse, NY 13057 315-475-9474 www.cny.wish.org
n This organization grants wishes to children who are between 2 1/2 to 18 years old with life-threatening medical conditions. Eligibility is determined by condition.
Margaret L. Williams Developmental Evaluation Center
215 Bassett St. Syracuse, NY 13210 315-479-9073 Website: www.developmentalevalu ationcenter.com
n The DEC primarily provides assessments and referral services for children birth through 6 years of age who are at risk for or have a developmental disability. The DEC has a special focus on children with autism spectrum disorders through diagnosis, consulting and therapy services. Referrals are accepted through parents, professionals and agencies. The DEC staff consists of physicians, psychologists, early childhood and special education specialists, speech/language pathologists, occupational and physical therapists and a nurse practitioner. An interdisciplinary approach is used with a team of appropriate professionals to meet individual children’s needs.
Multiple Sclerosis Resources of CNY P.O. Box 237 6743 Kinne St. E. Syracuse, NY 13057 315-438-4790; 1-800-975-2404 www.msrofcny.org
n Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS Chronicles,” published six times a year.
Multiple Sclerosis Resources of CNY for the Protection of People with Special Needs 161 Delaware Avenue Delmar, N Y 12054-1310 518-549-0200; 1-800-624-4143 www.justicecenter.ny.gov/
n Aims to protect the rights of people with disabilities in New York State. People with special needs shall be
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protected from abuse, neglect and mistreatment.
New York State Commission for the Blind (NYSCB) New York State Office of Children and Family Services 100 S. Salina St., Suite 105 Syracuse, NY 13202 315-423-5417 www.visionloss.ny.gov
n The mission of the New York State Commission for the Blind is to enhance employ-ability, to maximize independence and to assist in the development of the capacities and strengths of people who are legally blind. It provides community awareness in regards to issues surrounding persons who are legally blind and their families.
Next Step Program
215 Bassett St. Syracuse, NY 13210 315-472-4404 www.developmentalevaluationcenter.com/nextstep.htm
n Next Step is a program designed to help families begin navigating the journey of caring for their child with a developmental disability by providing important support and direction. The Next Step Program supports families in Onondaga County and the surrounding area by offering up to three home visits and/or telephone consultations to help parents as well as providing information packets to parents with resources, treatment approaches and local community services for Central New York.
Office of Temporary and Disability Assistance 40 North Pearl St. Albany, NY 12243 1-800-342-3009 www.otda.state.ny.us
n The Office of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families and individuals. OTDA’s functions include: Providing temporary cash assistance; providing assistance in paying for food; providing heating assistance; overseeing New York State’s child support enforcement
program; determining certain aspects of eligibility for Social Security Disability benefits; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.
Onondaga County Health Department-Early Intervention/Special Children’s Services 501 E. Fayette St. Syracuse, NY 13202 315-435-3230 www.ongov.net/health
n This department assists young children with developmental and physical disabilities, including speech and walking difficulties.
Parent to Parent of New York State 1820 Lemoyne Ave. Syracuse, NY 13208 315-478-1462, ext. 322; 1-800-305-8815 www.parenttoparentnys. org
n This organization offers services for children with developmental disabilities or special healthcare needs programs such as a support network, information, referrals and educational presentations. This agency is coordinated by Exceptional Family Resources and serves the counties of Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga and Oswego.
Parents of Special Children 2 Tower Dr., Suite D Fulton, NY 13069 315-598-7672 www.pscoswego.org
n This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.
Person to Person – Citizen Advocacy Office 401 North Salina St., Ste. 300 Syracuse, NY 13203
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315-472-9190 www.ppcadvocacy.org n Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person finds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy office to see the individuals’ needs are met.
Whole Me Inc.
1015 State Fair Blvd. Syracuse, NY 13209 315-468-3275 www.wholemeinc.com
n Whole Me, Inc. (Work Health Organizational skills Life experiences Entertainment choices Math & English) works with children who are deaf or hard of hearing. After-school programs include sign language, advocacy, education and workshops for parents and children.
Disabled – Accessibility Modification
Advocacy and Accessibility Programs (through Arise) 1065 James St. Syracuse, NY 13202 315-671-2968 Oswego County 315-342-4088, ext. 210 www.ariseinc.org/advocacy-accessibility/
n On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities. Programs includes: Accessibility Resource Center, ADA Accessibility Evaluations, Advocacy Groups, Home Modifications Program, Medical Equipment Loan Closet, Ramp Construction Assistance. Funded in part by a grant from the Central New York Community Foundation.
Central New York Developmental Disabilities Regional Office (CNYDDRO) 187 Northern Concourse N. Syracuse, 13212 315-473-5050 www.opwdd.ny.gov
n Provides technology evaluations
and information on adaptive equipment and possible funding sources.
Medical Equipment Loan Closet Arise - Syracuse 635 James St Syracuse, New York 13203 315-671-2908; TTY 315-479-6363 mmiller@ariseinc.org www.ariseinc.org
n The Medical Equipment Loan Closet is a free resource through Arise for the Central NY community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutches, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item you need, please call.
to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE & Ski gives lessons to individuals with various disabilities including: spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome.
Move Along, Inc.
P.O Box 5220 Oswego, NY 13126 315-555-1234 www.movealonginc.org
n The mission of Move Along Inc. provides adapted recreational opportunities for people who live with disabilities in Central New York. By offering an array of athletic and artistic programming and opportunities for peerto-peer support, Move Along Inc. will
Syracuse Behavioral Healthcare Treating Substance Use and Mental Health Disorders
Project Adapt (at Enable) 1603 Court St. Syracuse, 13208 315-410-3336 www.enablecny.org
n Assistive Technology (AT) program offers assistance with many types of technology including augmentative communication devices, seating and positioning equipment, and environmental modifications. Training and support services are available to ensure the best use of technology for greatest independence at home, in school, at work and in the community. Project Adapt, the AT lending library, provides people with an opportunity to try out equipment before reaching a final decision on the best match.
Disabled – Recreation Arise and Ski
635 James St. Syracuse, NY 13203 315-671-3094 ski@ariseinc.org www.ariseinc.org/recreation-art/arise-ski
n ARISE & Ski uses individualized instruction and adaptive ski equipment
Inpatient Detoxification • Inpatient Rehabilitation Outpatient Substance Use Disorder Clinic Outpatient Mental Health Clinic • Outpatient Compulsive Gambling Clinic • Community Residences • Suppor tive Living Permanent Housing • Behavioral Healthcare Training Institute
24-Hour Helpline Syracuse: 315. 471. 0568 • Rochester: 585. 287. 5622 www.sbh.org
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help build and develop participants self-confidence and enhance their sense of self-worth, thereby enabling them to better integrate themselves fully into society and act as their own advocates.
lies, Special Olympics athletes and the community. The Central office serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga and Oswego counties.
Education and Prevention
NYS Office of Parks, Recreation and Historic Preservation 625 Broadway Albany NY 12207 518-474-0456 nysparks.com
n Veterans with a Military Disability Resident veterans with a service-related disability of 40 percent or more can get a Sportsman license (fishing, big game and small game) for $5, a free bow hunting license and a free muzzleloading license. See the Hunting Licenses for eligibility requirements. Veterans with a permanent disability are eligible for a Lifetime Liberty Pass granting free access to parks, historic sites and recreational facilities operated by DEC or OPRHP. Visit the OPRHP website for more information. People with Permanent Disabilities n Residents with permanent disabilities are eligible for an Access Pass granting free access to parks, historic sites and recreational facilities operated by DEC or OPRHP. Residents who are blind are eligible for a free fishing license and may obtain one at any license issuing outlet. There are discounts on campsites and cabin rental areas well. Hunters with disabilities may qualify for special permits. DEC’s Accessible Recreation page (www.dec. ny.gov/outdoor/34035.html) will help you find information on all of DEC’s accessible recreation areas.
Special Olympics – Central New York Region 6315 Fly Road East Syracuse, NY 13057 315-314-6839 www.nyso.org
n This organization provides yearround sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their fami-
Prevention Network
906 Spencer St. Syracuse, New York 13204 315-471-1359 www.preventionnetworkcny.org
n Prevention Network is a not-forprofit agency that educates, trains, and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. The agency assists individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.
American Red Cross
See AGENCIES, page 48
Family Services
See Children / Family Services, page
56
Hospices Friends of Oswego County Hospice 34 E. Bridge St., Suite 202 Oswego, NY 13126 315-343-5223 www.friendsofhospice.org
n The Friends of Oswego County Hospice is a not for profit agency that supports Oswego County Hospice through public awareness activities and financial assistance. Community contributions, memorial donations and foundation gifts make it possible for Hospice to provide services regardless of a patient’s ability to pay. These donations make it possible for the Friends of Hospice to help patients and their families who are experiencing financial difficulties and to provide the extra resources necessary so patients and their families can make the most of their final moments together.
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Hospice of CNY
990 Seventh North St. Liverpool, NY 13088 315-634-1100 info@hospicecny.org www.hospicecny.org
n Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, southern Oswego and western Madison counties.
Hospice of the Finger Lakes 1130 Corporate Drive Auburn, NY 13021 315-255-2733 www.hospiceofthefingerlakes.org
n Hospice of the Finger Lakes exists to offer compassionate guidance and supportive services, providing quality of life with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.
Hearing Advanced Hearing Aid Centers of CNY, Inc. 662 Main St., suite 1 Central Square, NY 13036 315-676-1041 Contact: Tina Moseuk tina.moseuk@ahcny.com Website: www.ahcny.com
n Robert DeMartino, board-certified in hearing instrument sciences since 1991, is the practice’s owner and operator. He provides straightforward solutions for hearing loss. He works closely with his clients to achieve the highest level of customer satisfaction. He believes it’s not the hearing aids that make the difference but the amount of time the specialists spend with patients, listening to their needs.
Affordable Hearing Aid Co.
7323 Oswego Road (Route 57) Liverpool, NY. 13090 315-565-4973 affordablehearing7323@gmail.com www.affordablehearing7323.com
n The practice has been serving the hearing impaired for more than 21 years. It is a preferred provider for BC/BS, UHC, EMPIRE, POMCO and many other health insurance. It provides financing if needed and works with patients with any budget. Unlike other haring practices, Affordable Hearing makes house calls and has a vehicle that is customized to meet the challenges of “hearing care” on the road. It also has its own on-site lab which means the office usually can do repairs in house, if needed.
dB Audiology Associates, P.C. 5992 E. Molloy Road Syracuse, NY 13211 315-410-1295 Website: dbaudiologycny.com
n Owner Douglas G. Brown is a New York state licensed audiologist who has been providing services to Central New York for more than 35 years. Originally located in a hospital, then a medical center, the practice has its own facility conveniently located from any direction. Services include audiologic evaluation of hearing loss for diagnostic and occupational purposes. Hearing conservation, DOT hearing testing, custom fitted devices for hearing protection and recreational activities, as well as hearing aids and assistive listening devices, are available. The practice’s goal is to measure hearing accurately, provide a through explanation of the results and provide all the options available to assist the person in obtaining the best results.
J. Waligora Audiology
6700 Kirkville Road, suite 107 E. Syracuse NY 13057 315-463-1724 jwaligora@cnymail.com www.jwaligora-audiology.com
n The practice provides a wide range of services, performed by licensed audiologists, to help people hear better and improve their quality of life. Audiologists Waligora and Jordan evaluate a patient’s hearing and give an honest and unbiased feedback about his or her hearing health. And, if hearing aid technology is needed, they will help the patient choose the device that best fits the hearing loss and lifestyle and provide complete service afterwards.
ZOUNDS Hearing of CNY
Abuse & Assault Hotline
3212 Erie Blvd East DeWitt, NY 13214 315-449-0545 info@ZoundsCNY.com www.ZoundsCNY.com
Service to Aid Families (SAF) 315-342-1600
n Zounds was founded by Sam Thomasson, an engineer and entrepreneur who has spent his career developing new technologies in the medical device and consumer electronics industries. Thomasson is also the father of a hearing-impaired daughter and has witnessed the problems associated with today’s hearing aids. He promised his daughter that he would develop a hearing aid to address the key problems common with other high-end hearing aids. Zounds’ breakthrough technology is the fulfillment of a father’s promise to his daughter and the solution for dissatisfied hearing aid users around the world. This technology is now available to Central New York residents through Zounds Hearing CNY. Call for a free hearing exam and learn how Zounds Hearing Aids can benefit you.
Hotlines Adelphi New York Statewide Breast Cancer Hotline and Support Program Adelphi University School of Social Work One South Ave. Garden City, NY 11530 1-800-877-8077; 516-877-4320 www.adelphi.edu/nysbreastcancer
n The hotline is staffed by trained counselors and is available 24 hours. SAF is the domestic violence and rape crisis program for Oswego County and has provided crisis, supportive, advocacy and educational services throughout Oswego County for more than30 years.
Contact Community Services – Suicide Prevention Hotline Onondaga County 315-251-0600 Cayuga County 1-877-400-8740
n Trained volunteers offer 24-hour telephone counseling to callers in crisis or in need of help confidential and free.
Domestic Violence Hotline 1-800-942-6906 (English) 1-800-942-6908 (Spanish) 1-800-818-0656 (TTY Line) nyscadv.org
n Callers receive information and referrals to shelters, safe homes, counseling, support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services departments.
Homeless Hotline (Oswego County Opportunities) 315-342-7618 or 1-877-342-7618 (Toll Free)
n This hotline provides information, referrals and support to women who have breast cancer or anyone with concerns about breast cancer. The hotline is staffed by volunteers who are professionally trained and supervised, and are breast cancer survivors. The hotline operates 24 hours a day, seven days a week. The line is staffed from 9 a.m. to 9 p.m. daily and volunteers will answer calls personally during this time. At other times, calls are taken by an answering machine and volunteers will return those calls as soon as possible — usually the same day.
National Runaway Switchboard
3080 N. Lincoln Ave. Chicago, IL 60657 1-800-RUNAWAY (1-800-786-2929) www.1800runaway.org
n This hotline services runaway and homeless youth in crisis by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth who would like to return home.
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NYS Justice Center for the Protection of People with Special Needs Hotline 1-855-373-2122; 1-855-373-2123 (TTY)
n The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, 7-days a week. Reports are made by service providers and others who are “mandated reporters” as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.
New York State HIV Counseling Hotline
1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish)
n This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.
for the purpose of reporting cases of suspected child abuse anywhere in the state. The calls are taken in Albany and services can be dispatched by county by contacting case workers.
Suicide Prevention
1-800-273-TALK (8255) suicidepreventionlifeline. org Upstate New York Poison Center SUNY Upstate Medical University 750 East Adams St. Syracuse, NY 13210 1-800-222-1222; 315-464-5424 (TTY) Public Information: 315-464-5375 Office: 315-464-7078 www.upstate.edu/poison
n This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and healthcare professionals through outreach and also acts as a resource and referral service.
Housing / Homeowner Assistance
Onondaga County Department of Social Services
421 Montgomery St. Syracuse, NY 13202 www.ongove.net/dss/ Child Protective Services (CPS): 315-435-2884 Adult and Family Services: 315-435-2815 Child Abuse Report Hotline for general public: 315-422-9701; 1-800-342-3720 Child Abuse Report Hotline for mandated reporters: 315-422-9840
State Child Abuse and Maltreatment Register
Capital View Office Park 52 Washington St. Rensselaer, New York 12144-2796 1-800-342-3720; 1-800-638-5163 (TDD/TTY) Office: 518-473-7793 (nonemergency number) www.ocfs.state.ny.us/main/ cps/
Home HeadQuarters 990 James St., Suite 100 Syracuse, NY 13203 Phone 315-474-1939 info@homehq.org www.homehq.org
n Home HeadQuarters is a not-forprofit organization committed to creating housing and related opportunities that improve the lives of underserved Central and Upstate New York people and revitalize the communities in which they live. Established in 1996, Home HeadQuarters offers nationally-certified homebuyer education for first-time homebuyers, financial and homeownership counseling, foreclosure prevention and real estate planning and development. Home HeadQuarters is also one of the largest regional providers of affordable home and energy improvement loans and grants to area homeowners.
n Provides 24-hour a day services
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Lead Poisoning Control Program County of Onondaga
John H. Mulroy Civic Ctr, 9th Floor 421 Montgomery St. Syracuse, NY 13202 315-435-3271
n The Onondaga County Lead Poisoning Control program works to protect children from lead poisoning by: Inspecting rental properties and homes built before 1978; providing blood lead screening tests; following up with families whose children need testing; and providing case management for children with lead poisoning. Financial assistance may be available to homeowners for lead risk reduction work.
Lead Program
315-448-8710
n The city of Syracuse offers information for those with children younger than 6; also of interest to first-time homeowners, handymen and anyone working or living with a house built prior to 1978. Financial assistance for reducing lead hazards as well as risk assessments, inspections and training.
Weatherization Assistance Program (WAP)
Onondaga County People’s Equal Action and Community Effort, Inc. 17 S. Salina St. Syracuse NY 13202 315-470-3315 renewonondagacounty.org Oswego County Fulton Community Development Agency 125 W. Broadway St. Fulton, NY 13069 315-297-4205 fultoncda.com/
n Fulton Community Development Agency can assist eligible homeowners and owners of rental properties with measures to improve energy efficiency. Weatherization Services may also include other energy-related improvements such as: water heater repair/ replacement, roof repair/replacement, chimney repairs, lighting fixture replacement, venting systems, heating distribution system replacement, refrigerator replacement, installation
of GFIC outlets, and electrical service upgrade.
Home Care VNA Homecare
1050 West Genesee St. Syracuse, N Y 13204 1-888-477-HOME info@477HOME.org 477HOME.org
n VNA Homecare is one of the area’s most trusted, respected and widely-known community-based home care systems. It is comprised of two certified home health agencies (CHHA): CCH Home Care & Palliative Services, Inc. and the Visiting Nurse Association of Central New York, Inc., VNA Homecare Options, LLC, a Managed Long Term Care (MLTC) Medicaid Plan for those eligible for a nursing home level of care, and two licensed home care agencies, Home Aides of Central New York, Inc. (HACNY) and Independent Health Care Services, Inc. (IHCS) and the Eldercare Social Day Program. The system also includes two charitable entities, the Eldercare Foundation and the VNA Foundation of Central New
York. Operating 24 hours a day, seven days a week, VNA Homecare is one convenient resource for all medical and non-medical home care needs. Staff includes home health aides, nursing, physical and occupational therapy, social work, speech language pathology and support services. Medical specialties include: care management, cardiac, chronic disease self-management, diabetes, long term home healthcare, maternal and child health, medication management, optimal aging, palliative care (a means of providing care, support and advocacy to those with progressive or life threatening illnesses regardless of their treatment choice or prognosis), pediatric, telehome care monitoring and wound care. Non-medical services include but are not limited to companions, durable medical equipment, home safety assessment, and a personal emergency response system. Catchment areas includes operational headquarters of Onondaga County and neighboring counties of Cayuga, Chenango, Cortland, Jefferson, Madison, Oneida, Oswego, and Tompkins. MLTC operations include Central New York region and six-county region of
Multiple Sclerosis Resources of Central New York, Inc.®
Capital District. Payment is accepted from Medicare, Medicaid, third party insurance and/ or private pay.
Housing / Shelters Arbor House-Chemical Dependence Program 53 Hall Road Hannibal, NY 13074 315-564-5506 www.oco.org
n This facility is designed for adults recovering from any form of substance abuse. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.
Barnabas House
1912 S. Salina St. Syracuse, NY 13205 315-475-9720 www.use.salvationarmy.org
“ The Difference is clearly that you care very deeply about your work and the people you are caring for”
“Dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families”
Some Services We Provide: n Transportation to Medical Appointments n Educational Programs n Current Information n Loan of Equipment n Support Groups n Newsletters n Referrals
A Local Agency with your interest in mind! Call today to register, ask questions or become a Volunteer!! P.O. Box 237 – East Syracuse, New York (315) 438-4790 www.msrofcny.org E-mail: msrofcny@msrofcny.org
In-home service for SENIORS by Seniors Seniors Helping Seniors® in-home services is an exceptional program of caring and care where seniors who want to help are matched with seniors who are looking for help. • Cooking • Light housekeeping • Companionship
• Shopping • Transportation • Yard work
• House maintenance and small repairs • Mobility assistance
• Overnight stays (24-hour care) • Doctor appointments
In the Seniors Helping Seniors® family, everyone wins. Those who give and those who receive learn from each other everyday and all we hear is about how rewarding it is for both of them. For the help you want at a price you can afford. Seniors Helping Seniors® in- home services is the place to call.
Onondaga, Madison, and Cortland Counties Call Brenda 315-280-0739 Oswego, Cayuga, and Seneca Counties Call Deb 315-720-4441
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n A program of the Salvation Army, Barnabas House is a short-term transitional living program for runaway and homeless youth, ages 16-21. The Program provides services in a comfortable, residential setting, offering a group living experience for youth that may not have the option of returning to their own families. Youth may choose to live at Barnabas House for up to one year while working to resolve their own crises or preparing for their eventual independence. Is not handicapped accessible.
Barnabas Apartments
1941 S. Salina St. Syracuse, NY 13205 315-475-9744 www.use.salvationarmy.org
n A program of the Salvation Army, Barnabas Apartments provide opportunities for seven homeless males to experience the full reality of living in their own apartments. Due to the severity and longevity of their homelessness, the youth that live in Barnabas Apartments typically do not have the option of reuniting with family members. These particular youth often remain involved in the program for up to 18 months, moving into the community upon discharge.
Booth House
3624 Midland Ave. Syracuse, NY 13205 1-800-660-6999; 315-417-7628 www.use.salvationarmy.org
n A program of the Salvation Army, Booth House is a shelter and counseling service for runaway and homeless youth, ages 13-17 (those younger than 13 will be determined on a case by case basis). During times of crisis, youth are able to access shelter services for up to 60 days. Services may be initiated by contacting our 24-hour hotline. Age: 13-17 years. Youth may be served without an adult. No cost.
Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.ccoc.us
n Catholic Charities offers emergency
assistance and shelter programs for men, women and children including Supportive Housing; Relocation Assistance for Homeless or Housing Vulnerable Individuals and Families; Emergency Services; Emergency Shelter for Men; Emergency Shelter for Women.
Chadwick Residence
335 Valley Drive Syracuse, NY 13207 315-476-6554 chadwickresidence@yahoo. com www.chadwickresidence. org
n Chadwick Residence is a non-profit organization that provides transitional housing, permanent housing, case management and independent living skills education to women and children, aged 16 years and older. No referral necessary and the housing fee based on size of family.
Dorothy Day House
Confidential location in Syracuse 315-476-0617 www.ccoc.us
n A program of Catholic Charities, Dorothy Day House provides 24-hour short-term shelter for unaccompanied women of any age, and women with children (girls any age, boys up to 10 years old)
Christopher Community 990 James St. Syracuse, NY 13203 424-1821; 1-800-662-1220 (TDD/TYY) www.christopher-community.org
n Christopher Community is a notfor-profit development and management company which specializes in promoting low-income housing and health facilities for the elderly. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations and the provision of social services to residents.
Exodus House
305 Geddes St. Syracuse, NY 13201
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315-299-7153 www.exodus3ministries. org n Under the auspice of Exodus 3 Ministries, Exodus House is a strengthbased, solution focused program for women. Through its residency program, women are assisted with the skills and resources necessary to rebuild their lives and develop healthy, sustainable relationships with their families, service providers, faith communities and the community at large. To enroll, women must be at least 18, homeless or in imminent danger of becoming homeless, free from drugs or alcohol for at least 24 hours prior to admission.Women may stay at the residence for one year free of charge.
Ronald McDonald House Charities of CNY 1100 E. Genesee St. Syracuse, NY 13210 315-476-1027 house@cnyronaldmcdonaldhouse.org www.cnyronaldmcdonaldhouse.org
n Provides a home-away-from-home for families with children who are hospitalized with serious illness or injury. Guests need a referral from a doctor’s office or hospital social worker and families must live outside 15 miles of Syracuse to receive services.
Sarah House
100 Roberts Ave. Syracuse, NY 13207 315-475-1747 www.sarahhouse.org
n Sarah House is a “home away from home” for out-of-town patients and families of patients seeking medical care in the CNY area. It offers lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from home may cause a financial hardship. Donation of $20 is requested, but no one is turned away for inability to pay.
Vera House
6181 Thompson Road Suite 100 Syracuse, NY 13206 315-425-0818
www.verahouse.org
n Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy, and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming. Vera House also offers a 24-hour support line at 315-468-3260; 315-484-7263 (TTY).
Services to Aid Families
Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 315-342-1544 www.oco.org
n Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter and advocacy to any individual.
Syracuse Teen Challenge 124 Furman Ave., Box 72 Syracuse, NY 13205 315- 478-4139 www.syracusetc.com
n Syracuse Teen Challenge operates a 20-bed facility which serves the Western and Central New York area. Their program provides residential recovery to men ages 18 and older from all ethnic, socioeconomic and religious backgrounds.
Legal Aid/ Advocacy
Insurance Fidelis Care
Cancer Legal Advocacy and Services Program (CLASP)
5010 Campuswood Drive East Syracuse, NY 13057 1-888-FIDELIS (1-888-343-3547) Website: fideliscare.org
Legal Services of Central New York, Inc.
n As the New York State Catholic Health Plan, Fidelis Care offers quality, affordable coverage for children and adults of all ages and at all stages of life, including products available through New York State of Health: The Official Health Plan Marketplace. With more than 910,000 members in 59 counties statewide, Fidelis Care was founded on the belief that all New Yorkers should have access to affordable, quality health insurance.
Total Care
n CLASP serves the low-income population in the 16-county CNY region by offering free legal assistance for those suffering from cancer. CLASP is a project of Legal Services of Central New York, Inc. and the Frank H. Hiscock Legal Aid Society.
Children’s Rights and Family Law Clinic
819 S Salina St. - PO Box 11507 Syracuse NY 13218 800-223-7242 www.totalcareny.com
n At Total Care, A Today’s Options® of New York Health Plan, the goal is to provide quality healthcare coverage in the areas served by the organization. Creating “A Healthy Collaboration,” Totals Care works together with doctors and other healthcare professionals to improve the health and well-being of its members.
Interpreting & Translation Services
Transitional Apartment and Parenting Center (TAPC)
Empire Interpreting Service
n The Transitional Apartments and Parenting Center (TAPC) is a 24unit apartment complex providing long-term transitional housing, case management and parenting classes for homeless, pregnant and parenting adolescent girls, ages 16-21 (and their children).
n Empire Interpreting Service (EIS) provides onsite professional sign language and spoken language interpreting services. Telephonic interpreting services and document translations are readily available in nearly all languages. Its interpreters are state or nationally certified, possessing the years of experience, knowledge and credentials required to fulfill your medical interpreting needs. EIS is WBENC certified.
667 S. Salina St. Syracuse, NY 13202 315-479-1330 www.use.salvationarmy.org
472 S. Salina St. Syracuse, NY 13202 315-703-6500; 866 475-9967 CLASP@lscny.org www.lscny.org/clasp.aspx
220 South Warren St., suite 1001 Syracuse, NY 13202 315-472-1383 www.empireinterpreting.com
Office of Clinical Legal Education Syracuse University College of Law Box 6543 Syracuse, 13217-6543 315-443-4582 Law.syr.edu/academics/clinical-legal-education
n Law students, supervised by a practicing attorney, represent children and families in cases dealing with education rights; school disciplinary and suspension hearings; special education; custody/guardianship; and other issues. Free if eligible.
Elder Law Clinic
Syracuse University College of Law Suite 440 Syracuse, NY 13244 315-443-4582, 1-888-797-5291
n The Elder Law Clinic offers free legal services to persons 65 and older. Law students, supervised by a practicing attorney, represent elderly clients in cases involving health insurance (Medicare, Medicaid, and private insurance), access to medical care, advance directives, social security issues, consumer law, housing law and more. New cases accepted between September and March and is dependent upon case load.
2015 CNY’s Healthcare Guide - 69
Family Tapestry, Inc.
OnCare John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 472-7363, ext. 276 cplbear@yahoo.com www.oncaresoc.org/ resources/family-tapestry
n Family Tapestry is dedicated to helping families of children with Severe Emotional Disturbances navigate and be part of the systems that serve their children and families. These systems include, Mental Health, Juvenile Justice, Child Welfare and the Office for People with Developmental Disabilities. Family Tapestry has partnered with OnCare to ensure that our families’ voices and concerns are being heard and acted upon.
McMahon/Ryan Child Advocacy Center 601 E. Genesee St. Syracuse, NY 13202 315-701-2985 www.mcmahonryan.org
n Founded in 1998, the McMahon/ Ryan Child Advocacy Center is a 501(c) (3) non-profit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.
New Justice Conflict Resolution Services Inc.
Cortland County 1153 W. Fayette St, Suite 301 Syracuse, NY 13204 315-886-2805 Onondaga County 1153 W. Fayette St. Syracuse, NY 13204 315-471-4676 Oswego County 120B W. Second St. Oswego, NY 13126 315-343-8370 www.newjusticeservices. org
Hiscock Legal Aid
351 S. Warren St. Syracuse, NY 13202 315-422-8191 www.hiscocklegalaid.org mail@hiscocklegalaid.org
n Hiscock Legal Aid Society is a notfor-profit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction.
Legal Aid Society of Mid-NY www.lasmny.org Oswego: 108 W. Bridge St. Oswego, NY 13126 Tel: 315-532-6900 Syracuse: 472 S. Salina St. Suite 400 Syracuse, New York 13202 315-703-6600
n Violence Legal Services Program helps low income domestic violence victims and their children terminate abusive marriages and relationships, stabilize their finances, protect themselves from domestic violence, maintain/obtain access to healthcare, and avoid homelessness.
n New Justice Conflict Resolution Services is an organization dedicated to the constructive resolution of interpersonal and small group conflicts. Through its alternative dispute resolution intervention services, New Justice offers mediation, arbitration, Youth Court, and process facilitation as avenues of dispute settlement through its programming in three Central New York counties — Onondaga, Oswego and Cortland. Mediation services are available to youth involved in school, family or peer conflicts.
Literacy Resources Literacy Volunteers of Oswego County
45 E. Schuyler St., Bldg. 31, Fort Ontario Oswego, NY 13126 315-342-8839
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lvoswego@oco.org www.oco.org/education n This free literacy services provides one-on-one tutoring of adults in basic English communication, literacy and math skills.
ProLiteracy, Inc.
104 Marcellus St. Syracuse, NY 13204 315-422-9121; 1-888-528-2224 info@proliteracy.org
www.proliteracy.org
n ProLiteracy, Inc. develops and promotes adult literacy learning, content, and programs to help adult learners, advocating on their behalf. Visit their website to find literacy program locations in Onondaga County.
Orthopedic Services Syracuse Orthopedic Specialists, PC
5719 Widewaters Parkway Syracuse, NY 13214 315.251.3100 www.sosbones.com
n Syracuse Orthopedic Specialists is Central New York’s regional leader in providing quality, orthopedic care to patients. Our team of experienced orthopedic physicians and support staff offers state-of-the-art medical care, from diagnosis and treatment to rehabilitation and recovery. SOS excels in relieving pain, restoring function and returning patients to their regular activities as quickly as possible. For more than 35 years, SOS has provided customized, comprehensive care to thousands of satisfied patients and families, from athletes on the field to employees in the workplace.
Pregnancy Support/ Prevention Adolescent Pregnancy Prevention and Services, Oswego County BOCES 179 county Route 64 Mexico, NY 13114 315-963-4251
www.oswegoboces.org n The mission of Oswego County BOCES’ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. Oswego County BOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are confidential.
Cayuga County Health Department Maternal and Child Health Program 8 Dill St. Auburn, NY 13021 315-253-1560 co.cayuga.ny.us
n Open to Cayuga County residents; registered nursing visits throughout pregnancy to help promote a
healthy pregnancy though education and teaching. Open to Medicaid- or WIC-eligible pregnant women in Cayuga County. Private insurance billed: no cost for services to the individual.
New Life Crisis Pregnancy Center 3349 Main St. P.O. Box 445 Mexico, NY 13114 963-CARE (2273) www.newlifecpc.org
n This program offers free pregnancy tests, education on pregnancy and alternatives to abortion, adoption assistance, housing, clothing, furnishings, and referral to community agencies and support groups for birth mothers. Also offered Earn While You Learn Program where mothers can earn free diapers, clothing, formula, etc. All services are free and confidential and available to people of all faiths and ages.
OPTIONS
Fulton 1001 S. First St. Fulton, NY 13069
55 PLUS A local magazine
315-598-6664 Oswego 75 E. First St., Midtown Plaza Oswego, NY 13126 Primary phone to sign up: 315-342-7532 options@oco.org www.oco.org n OPTIONS program is a program of Oswego County Opportunities and there is not cost. This program offers support services for all pregnant and parenting youth up to 21 years of age are eligible. Designed to prepare pregnant and parenting teens to be successful in life, OPTIONS provides counseling and education in the areas of pregnancy, pre- and post-natal care, labor and delivery, parenting, nutrition, mental health, family planning, job preparation, continuing education support, tutoring, mental health counseling, nutrition, decision making and life skills, and a DADS program.
Planned Parenthood of the Rochester/Syracuse Region 1120 E. Genesee St. Syracuse, NY 13210 315-475-5540
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Community Information Seminar
Bariatric Surgery
Given by Dr. William A. Graber on the second Tuesday of every month at 6:00 pm Medical Office Centre St. Joseph’s Hospital Campus 104 Union Ave., Suite 809 Syracuse, NY Call to register 315-477-4740 or toll free 877-269-0355 Parking will be validated
DrGraberMD.com 2015 CNY’s Healthcare Guide - 71
www.pprsr.org n Planned Parenthood provides reproductive healthcare, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.
Pregnancy Care Center Oswego 140 W. Utica St. Oswego, NY 13126 315-343-4866 Central Square 255 Hungary Lane Road Central Square, NY 13036 Call Oswego office www.oswegopregnancy.org
n The Pregnancy Care Center provides free pregnancy testing, confidential peer counseling as well as referrals for no cost prenatal care, financial aid, adoption and other community services. Trained advocates provide information about pregnancy, abortion, STDs and related issues and discuss options in a caring and non-judgmental manner. The Earn While You Learn program on parenting and pregnancy and other topics enable parents-tobe to earn items they will need. Also offers post-abortion counseling and ongoing support and friendships. All services are free and confidential.
Pregnancy Care Center of Cayuga County 75 Genesee St. Auburn, NY 13021 315-255-2778 infor@auburnpcc.com www.auburnpregnancycarecenter.com
n Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them find the necessary resources to meet their needs. The center provides free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring
information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. Material aid assistance is provided while attending lessons. All services are free and confidential.
REACH CNY, Inc.
1010 James St. Syracuse, NY 13203 315-424-0009; 1-888-295-8662 execdir@reachcny.rg www.reachcny.org
n REACH CNY, Inc. provides resources, education, advocacy and collaborative projects to improve health and reduce health disparities in Central New York, focusing on prenatal and perinatal health, adolescent health, and HIV/AIDS. REACH CNY is the Regional Training Center for the New York State Health Department’s AIDS Institute, serving Central New York and the Southern Tier. REACH CNY’s O!SNAPP program empowers youth to prepare them for a healthy and successful adulthood. REACH CNY hosts the Central New York Office of the NYS Sudden Infant and Child Death Resource Center.
Oswego County Health Department 70 Bunner St. Oswego, NY 13126 315-349-3547; 1-800-596-3200, ext. 3547 oswegocounty.com/health
n Free pregnancy testing is available. Call 349-3391 to schedule an appointment.
Primary Care Internal Medicine Offices of Paul S. Cohen MD 1000 East Genesee St., suite 500 Syracuse, NY 13210 315 471 8388 www.paulscohenmd.com
n This is a Syracuse-based primary care internal medicine practice that includes a laboratory on site and osteoporosis testing. It’s closely affiliated with three major teaching hospitals: St Joseph’s Hospital Health Center, Crouse Hospital and Upstate Medical
72 - 2015 CNY’s Healthcare Guide
University—University Hospital. The staff is comprised of physicians Paul S. Cohen — who in 2007 was recognized as one of the best internists in Central New York by the CNY magazine — Bonnie Koreff-Wolf and Biby Rajan-George. Other professionals include Sandra Driscoll, nurse practitioner, and Lynn Neuburger, Jessica Lockwood and Jeff Jones, all physician assistants.
School Nazareth College School of Health and Human Services 4245 East Ave. Rochester, NY 14618 585-389-2709 www.naz.edu/healthand-human-services/nursing
n Nazareth College’s academic strengths cross an unusually broad spectrum of 60 majors in the fields of education, health and human services, liberal arts, management, math and science, and the visual and performing arts. The coeducational, religiously independent, classic campus in a charming suburb of Rochester, challenges and supports 2,000 undergrads and 800 graduate students. Nazareth is recognized nationally for its Fulbright global student scholars and commitment to civic engagement. Rigorous programs, an uncommon arts and sciences core, experiential learning, career skills, and a global focus prepare graduates for not just one job, but for their life’s work. The Nazareth College School of Health and Human Services has evolved into a top learning institution for health care professionals. From nursing to speech-language pathology, from physical therapy to art and music therapy, the school offers challenging programs that prepare students to become compassionate, innovative and patient-focused leaders in the health care community. The school’s unique inter-professional approach to learning, which emphasizes both the art and science of healing, is what sets Nazareth apart from many other institutions. On-campus art therapy, physical therapy and speech and hearing clinics are thriving and the school integrates services from nursing, social work, and music therapy giving students unique opportunities for interdisciplinary clinical experience.
Senior Services Alzheimer’s Association, CNY Chapter
441 W. Kirkpatrick St. Syracuse, 13204 315-472-4201; 1-800-272-3900 (24-hour helpline) www.alzcny.org
n Services for people with Alzheimer’s disease/dementia include information and referral services, care consultations, education and training for families and professionals, support groups, the Kirkpatrick Day Program and the MedicAlert and Safe Return program.
Arc of Oswego County Senior Day Habilitation Program 7 Morrill Place Fulton, NY 13069 315-598-3108
n The Senior Day Habilitation Program is designed to provide adults over age 55, who are living with a disability, a rewarding and age appropriate alternative to program services. Services include activities to help preserve mobility and cognitive skills to promote independence. Other activities include recreation based activities such as music and art activities, crafts, games, volunteer opportunities and community outings to a variety of activities.
Catholic Charities
Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 315-424-1800 www.ccoc.us
n Programs for seniors include EISEP (Expanded In-Home Services for the Elderly), Project Fix, and Neighborhood Advisers (outreach and information and referral services in specific geographic areas of the city and county, assisting the elderly with issues relating to Social Security, Medicare and other benefits. The Adult Aide program provides regularly scheduled intensive home visitors who provide advocacy, socialization and referral services for adult victims of elder abuse/ neglect and domestic violence.
Cayuga County Long-Term Care Access Office Boyle Center 149 Genesee St. Auburn, NY 13021 315-253-1100 www.cayugacounty.us
community-based organizations that serve older adults and their caregivers.
Exceptional Family Services 1820 LeMoyne Avenue Syracuse, NY 13208 315-478-1462, ext. 332 www.contactefr.org
n Includes information and referrals, intake and screening, home assessment/evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and Office for the Aging programs such as care giving support, respite and EISEP (home care).
Clover Corner Senior Program
Huntington Family Center 310 Seymour St. Syracuse, NY 13204 315-476-3157 www.huntingtonfamilycenters.org
n This program, through Huntington Family Center, offers seniors more than 60 hot lunches on weekdays, field trips, arts and crafts, computer classes, exercise, and bingo. This is a free service to income-qualified and transportation provided according to availability. Through their Neighborhood Adviser Program, advisers visit seniors in their homes, help fill out forms (HEAP, Medicare Savings Plan, Food Stamps, SSI, SNAP, etc.), locate services and provide individual and group presentations on benefits, entitlements and other topics of interest (Spanish speakers available).
n Senior Caregivers Program serves families with a caregiver 55 and older caring for and sharing a home with an individual with a developmental disability. Provides assistance to help people: Establish eligibility for developmental disability services; apply for Medicaid; apply for SSI or Social Security Disability; acquire information on guardianship, special needs trusts, residential options and other future planning topics; begin future planning for their family member with a disability; begin to secure support services for the disabled family member; navigate the changing service system; secure support services for the caregiver, including senior services and financial supports when eligible.
Golden Age and Golden Access Passports
National Park Service US Department of the Interior 18th and C St., Northwest Washington, D.C. 20240 Website: http://www.nps.gov/findapark/passes.htm
n This is a lifetime pass for US citizens or permanent residents age 62 and older. The pass provides access to, and use of, Federal recreation sites that charge an Entrance or Standard Amenity.
Eldercare Locator
Syracuse Jewish Family Services
n This is a public service of the U.S. Administration on Aging connecting you to services for older adults and their families. The goal is to provide users with the information and resources that will help older persons live independently and safely in their homes and communities for as long as possible. Through the telephone and website, the Eldercare Locator links those who need assistance with state and local area agencies on aging and
n This agency provides Solutions, a comprehensive geriatric care management service including financial case management; Expanded In-Home Service to the Elderly Program; Kosher Meals on Wheels, senior companions, Project Chaver (matches caring, personable volunteers with homebound seniors who benefit from home visits, reassuring phone calls and help with errands), family life education,
4101 E. Genesee St. Syracuse, NY 13214 446-9111, ext. 231 www.sjfs.org
1-800-677-1116 eldercare.gov/Eldercare. NET/Public/Index.aspx
2015 CNY’s Healthcare Guide - 73
counseling and support services. SJFS’ CNY PEARLS ( Program for Encouraging Active Rewarding LiveS) will screen and assist depressed, older adults thus empowering elderly consumers to take action steps and make lasting life changes. Sliding-fee scale, Medicare and some private insurance accepted for therapy services; other services offered on a sliding fee scale.
Lifeline
140 W. Sixth St., Suite LL30 Oswego, NY 13126 315-343-1887 www.oswegohealth.org
n This program offers 24-hour a day emergency communication services, administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched. Sliding scale for fee based on income; third-party payers can also be an option by referral.
NYS Office of Parks, Recreation and Historic Preservation 625 Broadway Albany NY 12207 518-474-0456 nysparks.com
n Hunting and fishing license discounts for seniors (age 70 or older) includes Senior Hunting License for $5; lifetime sporting license or lifetime freshwater fishing license, $65.00; Bow hunting and muzzle-loading licenses, free. Through the New York State Golden Park Program, residents 62 and older have free access to parks, boat launches and arboretums and reduced fees to golf courses and historic sites on weekdays, except holidays.
New York State Office for the Aging 2 Empire State Plaza Albany, New York 12223 1-800-342-9871 www.aging.ny.gov
n The New York State Office for the Aging’s (NYSOFA’s) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal
care. This helpline offers state and local information and referral about services for the aging. Information on local offices, legal problems, taxes, transportation, employment, nutrition, in-home services, healthcare and public benefit programs. Information on state publications and forms is also available. Spanish-speaking personnel available.
tation, employment, nutrition, in-home services, healthcare and public benefit programs. Callers also receive information on state publications and forms. Hours – 8 a.m. to 4 p.m., Monday – Friday. After hours and holidays, callers can leave a message with name, area code and county. Calls will be returned as soon as possible.
Office for the Aging
Seniors Helping Seniors
Cayuga County 160 Genesee St. Auburn, NY 13021 315-253-1226 www.cayugacounty.us/ aging/ Madison County 138 Dominick Bruno Blvd. Canastota, NY 13032 315-697-5700 www.ofamadco.org/ Onondaga County 421 Montgomery St. Syracuse, NY 13202 315-435-2362 www.ongov.net/ay Oswego County 70 Bunner St. Oswego, NY 13126 315-349-3484 www.oswegocounty.com/ ofa/index.html
Senior Camping
Oswego City-County Youth Bureau 70 Bunner St. Oswego, NY 13126 349-3451 bmorey@oswegocounty.com Website: http://www.oswegocounty. com/youth/hollis
n Recreation, leisure and camping for people aged 50 years and older. The two-day program takes place each spring and fall at Camp Hollis in the Town of Oswego. Activities include nature walks, canoeing, arts and crafts, sing-alongs, etc. Programs for day and overnight are available.
Senior Citizen Hotline 1-800-342-9871
n This hotline gives state and local information and referral about services for the aging. Information is provided on local Offices for the Aging, energy, housing, legal problems, tax, transpor-
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Onondaga, Madison, and Cortland counties 315-280-0739 Oswego, Cayuga, and Seneca counties 315-720-4441 Oneida, and Madison counties 315-202-4058 Website: www.SeniorsHelping Seniors.com
n Seniors Helping Seniors is a service organization founded in 1998 with a mission to improve the dignity and quality of life of senior citizens by helping them remain independent in their home and in the community. Among the services Seniors Helping Seniors provides are companion care, homemaker services, transportation, shopping, yard work, handyman services, mobility assistance, 24-hour care and driving to and from doctor visits. Seniors Helping Seniors also hires and provides meaningful employment for the seniors who help deliver services the organization provides. The organization is active in Cayuga, Cortland, Madison, Oneida, Onondaga, Oswego, and Seneca counties.
VNA Homecare
1050 West Genesee St. Syracuse, New York 13204 1-888-477-HOME info@477HOME.org 477HOME.org
For more information about VNA Homecare, see page 68
Substance Addiction Alcoholics Anonymous Syracuse Service Center 2513 James St. Syracuse, NY 13206 315-463-5011 (24 hrs/day)
www.aasyracuse.org n Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The Syracuse Services website offers links to meeting places and times seven days a week throughout CNY.
sliding scale for those without insurance or Medicaid.
Chemical Dependency Treatment at Crouse
410 S. Crouse Ave. – Outpatient programs Crouse Hospital, 736 Irving Ave. Syracuse, NY 13210 470-8304; 1-800-727-6873 www.crouse.org
n This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.
C.H.A.D.
75 Genesee St. Auburn, NY 13201 253-9786 www.chadcounseling.org
n C.H.A.D. (Confidential Help for Alcohol and Drug) provides professional outpatient counseling services for people and their families in Cayuga and surrounding areas who are abusing or dependent on alcohol or drugs. There is also a special focus for adolescents. It offers school-based prevention programming, including intervention, counseling and education. Works on
We Recognize the Symptoms You Live With…
Evaluations Interventions Detoxification
Inpatient Rehabilitation Family Education Outpatient
P.O. Box 1116 5821 Route 80 Tully, NY 13159 (315) 696-6114 or (800) 456-6114 www.tullyhill.com
For comprehensive, quality care from physicians you can trust, turn to University OB/GYN Associates All general and specialty women’s services are provided by our group • Infertility Diagnosis and Treatment
including Advanced Reproductive Technologies In – Vitro Fertilization
• Family Planning • General Maternity Care • General Gynecology and Well Woman Services
including menopause and PMS
• Urogynecology • High Risk Maternity Care • Gyn Oncology
Accepting new patients to our practice 725 Irving Ave., Suite 600 Syracuse, NY 13210 315-464-5162 www.upstate.edu/obgyn Our physicians are faculty of the Upstate Medical University We are the only group with the Academic Difference. Most insurances accepted
Providing Professional Sign Language & Spoken Languages EIS Services are available 24/7/365 for emergency requests EIS will keep you in complete compliance with the ADA & Title VI EIS Interpreters are experienced/certified & adhere to PHI & HIPAA EIS can provide Interpreters in approximately 45 languages on-site EIS Interpreters hold professional liability insurance EIS provides free in-service training for our contracted customers including ADA/Title VI Compliance, Working with an interpreter and Cross Cultural Training EIS on-site Interpreting and Telephonic Interpreting Services are available
www.empireinterpreting.com Tel: 315-472-1383 • Emer.: 607-423-7405
2015 CNY’s Healthcare Guide - 75
Conifer Park Clinic
Outpatient Clinic 526 Old Liverpool Road Liverpool, NY 13088 453-3911 Inpatient Clinic 79 Glenridge Road Glenville, NY 12302 1-800-989-6446 www.coniferpark.com
operates a not-for profit, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult services include comprehensive evaluations for drugs and alcohol including medical assessment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling and more.
n This clinic provides a variety of therapy options including intensive outpatient groups, women’s groups, dual focus programs, adolescent treatment and 12-step groups. Unlawful possession of marijuana (UPM) classes are also available once a month. Treatment is covered by most third-party payers, health plans and Medicaid.
Heart of NY Area Narcotics Anonymous
County of Oswego Council on Alcoholism and Addictions (COCOAA)
n N.A. is a non-profit fellowship or society of men and women for whom drugs had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using. Free. Hours: 24 hour phone information line.
Oswego 53 E. Third St. Oswego, NY 13126 315-342-2370 Fulton 4 Tower Drive Fulton, NY 13069 315-598-6707 www.cocoaa.org
n COCOAA offers a full range of family-oriented services to those affected by chemical dependency, as well as assistance to community professionals working with individuals who are addicted. Includes outpatient clinic treatments and prevention services. The outpatient treatment program is certified by the New York State Office of Alcoholism and Substance Abuse Services, and accepts health insurance, Medicaid and offer sliding-fee scales.
Farnham Family Services Oswego 283 W. Second St., Suite 200 Oswego, NY 13126 315-342-4489 Fulton 113 Schuyler St., Suite 1 Fulton, NY 13069 315-593-0796 www.farnhaminc.org
n Farnham, Inc., a United Way agency,
P.O. Box 772 Syracuse, NY 13201 315-472-5555 publicinformation@honyana. org www.honyana.org
Narcotics Anonymous
St. Paul’s Episcopal Cathedral 310 Montgomery St. Syracuse, NY 315-366-6034 www.stpaulscathedralsyracuse.org
n Meetings are held on Tuesday and Friday mornings at 7:45 am.
Madison County Council on Alcohol and Substance Abuse – Bridges 3059 Seneca Turnpike, Suite E Canastota, NY 13032 315-697-3947 www.bridges-mccasa.org
n The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a
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comprehensive assistance program to businesses in the CNY region.
Prevention Network
906 Spencer St. Syracuse, New York 13204 315-471-1359 www.preventionnetworkcny.org
n Prevention Network is a not-forprofit agency that educates, trains and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For more than 60 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.
Syracuse Behavioral Health Care Inpatient 847 James St. Syracuse, NY 13203 315-492-1184 Outpatient 329 N. Salina St., Suite 101 Syracuse, NY 13203 315-474-5506 www.sbh.org
n Syracuse Behavioral Healthcare is Upstate New York’s most comprehensive and clinically progressive substance use disorders and mental health disorders services provider. SBH operates in Onondaga and Monroe Counties with programs located in Syracuse and Rochester, New York. Services include: inpatient detoxification; inpatient rehabilitation, outpatient substance use disorder clinic, outpatient mental health clinic, outpatient compulsive gambling clinic, community residences, supportive living, permanent housing, alumni services.
Tully Hill Chemical Dependency Treatment Center 5821 Route 80 P.O. Box 1116 Tully, NY 13159 315-696-6114; Toll Free 800-456-6114 tullyhill@tullyhill.com www.tullyhill.com
n Tully Hill Chemical Dependency Treatment Center is a non-profit corporation providing appropriate, cost effective care of the highest quality to alcoholics and other chemically dependent persons and their families in order to achieve and maintain sobriety. The young adult program provides treatment for young men and women aged 16 to 20 years. Counselors are available 24 hours a day.
Support Groups ADD/ADHD Parent and Staff Support Group North Syracuse Central School District Cicero Elementary School 5979 Route 31 Cicero, 13039 315-218-2500 www.nscsd.org
n Meetings held from 5:30-7:30 p.m. on the third Wednesday of the month at Cicero Elementary School but recommended to call to confirm. Provides an informal setting for net-working and facilitated conversation about raising and educating children and teens with ADD or ADHD. This group is open to all school districts in the community, there is no fee or prior sign-up required.
Adoption Support Group Salvation Army 749 S. Warren St., Syracuse 315-479-3616.
on the fourth Thursday of each month. Nursing mothers and their babies come together to share support, information and guidance.
diet and hosts an annual walk-a-thon fundraiser and a bimonthly meeting. Check the website for meeting dates and times. No cost for services.
Café Plus
CNY Friends of Love the Children
216 W. Manlius St. E. Syracuse, 13057 315-446-3124 www.dreamscape.com/ cafeplus
315-697-7017
n A coffee shop sponsored by the Brain Injury Coalition for people who have survived a head-injury or some type of head trauma or stroke. Coffee Shop is open from noon to 4 p.m. on the first Saturday of the month.
Center for Development, Behavior and Genetics
SUNY Upstate Medical University 725 Irving Ave., Suite 112 Syracuse, NY 13210 315-464-6395; New patient 866-543-5437
The Center provides developmental diagnostic assessments, consultation and intervention services for children, birth through 7 years of age, who are “at risk” for or have a developmental disability, including autism spectrum and related disorders.
CNY Brain Aneurysm Awareness Campaign
Health Link / Oasis HealthLink Suite, First Floor 6333 Route 298, East Syracuse braincny@gmail.com
n The CNY Brain Aneurysm Awareness Campaign offers education and support to patients, caregivers, family and friends affected by a brain aneurysm. This group meets from 6:30-8 p.m. on the third Monday of each month unless it falls on a holiday.
Bereavement
CNY Celiacs Support Group
Best Beginnings
First Presbyterian Church 97 Genesee St. Skaneateles, NY 13152 315-637-9900
n Group meets from 10 a.m. to noon
CNY Great Moms of Physically Challenged Special Needs Kids 315-663-5020
n Group meets from 6:30-8 p.m. on the first Thursday of the month. Pre-adoptive and adoptive parents and adopted children welcome at monthly meeting. Adoption Resource Center offers free counseling, information, referrals and a resource library.
See Bereavement Support Groups, page 52
n Adoptive-family support group offers educational and cultural programs, social activities and newsletter; open to all families who have adopted internationally or domestically, although many members have adopted from Korea.
263 Roxbury Road Syracuse, NY 13206 315-463-4616 www.cnyceliacs.org
n This organization supports those with celiac disease. CNY Celiacs Support Group hold meetings, offers literature for those newly diagnosed, provides counseling on the gluten-free
n Online support group for mothers of young children with physical challenges and developmental delays. Get together on message board or in person for support and friendships. Member-organized play dates with special needs kids and siblings. Free.
CNY Sensory Processing Disorder Parents Connections Group Beacon Baptist Church Route 31 Clay, NY 13041 315-247-4195 cnyspdparents@gmail.com www.cnyspdparents.com
n CNY SPD Parent Connections is a support group for parents of children with sensory processing disorder and difficulties regardless of diagnosis. The organization hosts monthly meetings, offers guest speakers, and provides a chance for parents to share experiences and ideas that can help each other. Support group meets at 7 p.m. on the third Thursday of the month and locations vary. Free.
CNY WomenHeart Support Group Health Link / Oasis HealthLink Suite, First Floor 6333 Route 298, East Syracuse 315-243-4174 WH-CentralNY@womenheart.org www.WomenHeart.org
2015 CNY’s Healthcare Guide - 77
n WomenHeart is the only national organization dedicated to advancing women’s heart health through advocacy, community education and patient support. As the leading voice for the 41 million American women living or at risk of heart disease, WomenHeart advocates for equal access to quality care and provides information and resources to help women take charge of their heart health. Join WomenHeart for free email newsletters and updates. The group meets from 6-7:30 p.m. every other month on the last Monday of the month.
Charity for Children 315-701-1162
n Support group currently forming for families and caregivers of children with hearing loss as a result of medical conditions such as microtia atresia.
Depression Bipolar Support Alliance (DBSA) of CNY Transitional Living Services 420 E. Genesee St. Syracuse, New York 13202 315-428-9366 or 315-218-0805 dbsacentralnewyork@gmail. com www.dbsacentralnewyork. org
n Central New York adult support group meets from 6:15-8 p.m. every Tuesday. This group is made up of people who experience symptoms of depression or bipolar disorder (formerly known as manic depression) and their supporters. Meeting in the Central New York area since 2000, the group provides educational information and peer support with the main purpose of creating a safe environment to share experiences and offer support.
Diabetes Support
Joslin Center and Juvenile Diabetes Research Foundation Upstate Medical University 3229 E. Genesee St. Syracuse, NY 13214 315-464-5726; 800 668-4536 www.upstate.edu/endo/ healthcare/joslin
dren and families living with Type 1 diabetes; sponsored by Joslin Center and Juvenile Diabetes Research Foundation. Institute for Human Performance.
Down Syndrome Association of Central New York. P.O. Box 5 Manlius, 13104 315-682-4289 www.dsaofcny.org
n Meetings, library access, special events and other support for adults living or working with a child with Down syndrome.
Eat at Mom’s...Where Babies Know Breast PEACE Inc. 315-424-0009, ext. 109. www.reachcny.org.
n Pregnant women and breastfeeding mothers support group. Two support groups: one meets from 10:30 a.m. noon on the second Thursday at Westside Family Resource Center, 200 Wyoming St., in Syracuse; the second group meets from 10:30 a.m. to noon on the fourth Thursday of the month at the Women’s Info Center, 602 Allen St., Syracuse. A service of REACH CNY Inc.
EnMotion Support Group 522 Liberty St. Syracuse, NY 13204 315-652-9283
n EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dobbins. It meets at 6 p.m. on the second Tuesday of the month except January-March.
Epilepsy Parent/Family Network Support 1045 James St., Suite 270 Syracuse, 13203 315-477-9777, ext. 102 www.epiny.org
n Support group meets from 6-7:30 p.m. on the last Tuesday of the month at address above. For individuals with epilepsy and their families.
n Monthly meetings. Join other chil-
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FEAT of CNY
51 Carousel Lane Baldwinsville, NY 13027 E-mail: info@featofcny.org www.featofcny.org
n Families for Effective Autism Treatment of CNY (FEAT CNY) is a not-for-profit organization of parents and professionals founded to support families of children with Autism Spectrum Disorders (ASD). Offers general support, fun events and awareness events training. To find out more, visit website or email at the above address.
Head & Neck Cancer Support Group of CNY Health Link / Oasis HealthLink Suite, First Floor 6333 Route 298, East Syracuse 315-464-5819 Jenna Gardner at gardnerj@ upstate.edu
n Support for People with Oral Head and Neck Cancer (SPOHNC) and has recently been combined with the Laryngectomy Support Group. This group meets on third Wednesday of every month at 5:30 p.m.
Holistic Moms Network of Syracuse Liverpool Public Library 310 Tulip St. 315-706-0318
n This is a local chapter of the national organization. The support group meets from 6:30-8:30 p.m. on the second Thursday. Free.
HOPE Network
Northside Baptist Church 7965 Oswego Road Liverpool, NY 13088 315-652-3160.
n A faith-based support group for families of children with special needs; services include meetings, family events, speakers, and HOPE Angels, a therapeutic movement and music group.
ICAN of Syracuse
DeWitt Community Library Shoppingtown Mall DeWitt, NY 13214 315-663-6725.
n This is a local chapter of International Cesarean Awareness Network, which aims to prevent unnecessary cesareans through education, providing support for cesarean recovery and promoting VBAC. The group meets from 6:30 to 8:30 p.m. on the third Tuesday of the month.
Laurie’s Hope Breast Cancer Support Program YMCA of Greater Syracuse 340 Montgomery St. Syracuse, NY 13202 315-451-2562, ext. 208 www.syracuse.ymca.org/ programssocial-responsibility social-servicesbreast-cancer-support.html
n Laurie’s Hope is a breast cancer support program of the YMCA of Greater Syracuse. The program helps breast cancer survivors maintain health and well-being through the first year of their cancer survivor journey. Laurie’s Hope helps survivors regain the physical, emotional and social strength that a breast cancer diagnosis can take away and is offered at no cost to breast cancer survivors.
NAMI Syracuse, Inc.
917 Avery Ave. Syracuse, NY 13204 315487- 2085 namisyracuse@namisyracuse. org namisyracuse.org
n NAMI Syracuse, Inc. (National Alliance on Mental Illness) is a not-forprofit, self-help organization of active and concerned families and friends of people who suffer from depression/ bipolar disorder, serious and persistent psychiatric illness, most commonly; Schizophrenia, bipolar disorder (manic depression) and severe depression. As such, it is a grass roots, self-help, support and advocacy organization dedicated to improving the lives of families who have relatives with a brain disorder (mental illness). This includes the families of persons diagnosed with a mental illness, relatives and friends, mental health professionals, and all who share NAMI’s vision and mission.
Ostomy Support Group
Marley Education Center, Room 327
765 Irving Ave. Syracuse, NY 13210 315-470-7300 http://www.crouse.org/ health/resources/support-groups n This support group is open to all people with ostomies, those contemplating ostomy surgery and interested family and friends. Free parking in the Marley garage. Meetings are held from 6:30-8 p.m. on the second Tuesday of the month.
Pink Therapy Breast Cancer Survivors Group Marley Education Center 765 Irving Ave. Syracuse, NY 315-472-2464 http://www.crouse.org/ services/breast-health-center/ breast-cancer-support-group
n The first 30 minutes of the meetings are devoted to an appropriate exercise, which will differ each month and can be enjoyed by women at any level of physical fitness. Sessions will also include speakers on topics recommended by the members of the Pink Therapy Breast Cancer Support Group. Meets the fourth Tuesday of each month at 5:30 p.m. Free parking for attendees is available in the Marley Education Center garage.
Recurrent and Metastatic Support Group
Hematology Oncology Associates of Central New York 5008 Brittonfield Pkwy, Suite 700 East Syracuse, New York 13057 315-634-5056 www.hoacny.com
n This group offers support to individuals affected by a recurrent or stage four cancer. Meetings are from 4-5:30 p.m. on the first and third Mondays of the month and are held in the Brittonfield office’s 3rd floor conference room. Note: If a holiday falls on a Monday, group is held the next day (Tuesday) at the same time and place.
Tourette Syndrome CNY Support Group
315-635-6967 Contact: Becky Lunkenheimer twocor520@aol.com
www.tsa-gnys.org n Meetings held from 7-9 p.m. on the third Tuesday of the month at Baldwinsville Public Library, 33 E Genesee St.
Unique Peerspectives Women’s Support Group. 230 Harrison St. Syracuse, NY 315-475-1994 www.uniquepeerspectives. org/
n Unique Peerspectives is a Peer Support Center that promotes self-help and alternatives to the Mental Health System. The peer support group meets at 1 p.m. every Monday in a comfortable, non-threatening atmosphere. The center does NOT provide treatment, therapy, or emergency services. UP is a program of Transitional Living Services of Onondaga County, Inc.
Upstate Men to Men Prostrate Cancer Support and Information Group Health Link / Oasis HealthLink Suite, First Floor 6333 Route 298, East Syracuse 315-464-5925 or 315-464-4426 GLASSERJ@upstate.edu
n Upstate Men to Men Prostate Cancer Support and Information Group helps men cope with prostate cancer by offering community-based education and support for patients and their family members. Meetings are held at 5 p.m. on the last Thursday of the month.
Witness Project of CNY Cancer Support Group
Southside Communication Center 2331 S. Salina St. Syracuse, New York 13202 315-435-3280 http://www.cancer.org/ treatment/supportprogramsservices/app/resource-detail.aspx?resourceId=108895
n The Witness Project is a program of the Cancer Services Program and provided by the Onondaga County Department of Health. The free support group will share special concerns
2015 CNY’s Healthcare Guide - 79
that cancer survivors have in common, learn to regain control of our lives, meet others going through the same experience and fellowship. Call for upcoming times and dates.
Transportation Services Oswego County Opportunities
OCO Transportation Division 74 Pierce Drive Fulton, NY 13069 315-598-4713 www.oco.org/ transportation Call-N-Ride 1-800-484-3287; 315-598-1514
n Curb-to-curb transportation for the Elderly and Persons with Special Needs for medical, social or personal business within Oswego County. Individuals and other general public may use the service when public transportation is not readily available in their area. This service can be used for medical, social, or personal business.
Medicaid transportation
1-855-733-9395; for information 315-598-1514
n OCO is a certified provider of Medicaid transportation. The number connects callers with Medical Answering Services, (MAS) a call center that that now handles Medicaid eligibility requirements and schedules transportation requests for Medicaid recipients.
OCO RIDES
Retired Individuals Driving the Elderly Services (RIDES) provides the elderly with transportation to and from medical appointments in Onondaga County as well as the Watertown area.
Public Transportation
OCO Transportation provides fixedroute service throughout the entire county with route deviation available with 24-hour advance reservation. Demand response service is available with three business days advance reservation. Monthly passes, tokens and other reduced fares available. Services provided Monday through Friday. All public routes are wheelchair accessible.
The Oswego County Transportation Coalition 315-598-4713 www.forthebus.org
n The mission of the coalition is to improve access to community services for all county residents. Oswego County has a variety of public transportation providers designed to help you get to and from your destination in the most convenient and cost-effective ways possible and the website provides all of them in one place.
DAV Van (Disabled American Veterans) Department of Motor Vehicles State route 481 Fulton, NY 13069 315-425-4352 www.forthebus.org/ taxicab.htm
n Medical transportation for veterans: Any honorably discharged veteran may avail themselves of this free service by calling 425-4352 during the hours of 8 a.m. and 2 p.m. Must have 48 hours minimum notice to schedule a ride to either the VA Medical Center in Syracuse or to the Seneca Hill Outpatient Clinic.
Catholic Charities
Onondaga County Salina Civic Center 2826 Lemoyne Ave. Mattydale, NY 13211 315-424-1810 www.ccoc.us
n Transportation services for seniors are provided through Area North Transportation Services (ANTS) to seniors older than 60 who live in the towns of Salina and Clay. Seniors may request rides to medical, shopping and senior nutrition sites. It is recommended to call as far in advance as possible. There is no fee for this service, but donations are accepted.
CENTRO Call-a-Bus Auburn 315-253-5765 Syracuse 315-442-3400 Oswego 315-342-4400 www.centro.org
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n Call-A-Bus is a public, ride sharing transportation service of the Central New York Regional Transportation Authority (CNYRTA). Call-A-Bus is a para-transit service providing origin-to-destination trips to eligible people with disabilities who would otherwise use Centro buses if it were not for their disabilities.
Road To Recovery 800-227-2345
n Provides free ambulatory cancer patients with ground transportation to and from cancer treatment. Rides are dependent on volunteer driver availability. This program is provided by the American Cancer Society and in Central New York, serves Herkimer, Jefferson, Madison, Oneida, Onondaga, Oswego counties. Patients must be traveling to an appointment required to begin or complete cancer treatment, or to an appointment for complementary therapy during cancer treatment.
Vocational / Job Training ACCES-VR
Syracuse District Office 333 E. Washington St., Room 230 Syracuse, NY 13202 315-428-4179 or 1-800-782-6164 www.acces.nysed.gov/vr/ syracuse
n Serving Cayuga, Cortland, Jefferson, Madison, Onondaga, Oswego, Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR) provides vocational counseling and rehabilitation services that result in successful employment outcomes for individuals with disabilities and their employers.
ARISE Oswego – Independent Living Center 9 Fourth Ave. Oswego, NY 13126 315-342-4088 www.ariseinc.org
n Adult Career and Continuing Education Services-Vocational Rehabilitation (ACCES-VR) offers access to a full
range of employment and independent living services that may be needed by persons with disabilities through their lives. Through its administration of vocational rehabilitation and independent living programs, VR coordinates policy and services relating to: transition services, vocational rehabilitation; independent living services; and business services.
CNY WORKS INC.
1221 S. Salina St. Syracuse, NY 13202 Phone: 315-435-6936 Email: info@cnyworks.com www.cnyworks.com
n CNY Works is a local, nonprofit corporation, focusing on Central New York, which receives federal funding through the Workforce Investment Act of 1998. Within Central New York, CNY Work’s mission is to provide a single point of entry for workforce information — bringing businesses, job seekers, and training providers together with the goal of providing skilled workers for every business and employment for every job seeker. NOTE: Above is a temporary location as CNY Works prepares reopen at their new home at 960 James St.
Oswego Industries, Inc. 7 Morrill Place Fulton, NY 13069 598-3108 www.oswegoindustriesinc. org
n Oswego Industries, Inc. is a private, not-for-profit Community Rehabilitation Program. It has been providing programs and services to adults with disabilities since 1968. People whose disabilities preclude entry into competitive employment or individual living are aided through its Pre-Vocational and Vocational Habilitation Services. Also provided are vocational assessment; training to prepare an individual for employment; paid work experience; provides vocational evaluation, sheltered workshop experience, Medicaid
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THE FOLLOWING SERVICES ARE INCLUDED IN YOUR RENT • Trash Collection • New Appliances • Bus for shopping/groceries • Heat, Electricity & Hot Water • Snow Removal & Lawn Care • Planned Activities • All repairs & maintenance Preference given for veterans & spouses of veterans Equal Housing Opportunity Supervised by NYS DHCR
coordination, family support, crisis intervention, information and referral services are also offered.
Weight Loss William A Graber, MD, PC 1724 Burrstone Road, New Hartford, NY 13413 104 Union Ave., Suite 809 Syracuse, NY 13203 Toll Free: 877-269-0355 Website: drgrabermd.com
his team have treated more than 5,000 patients at their two locations in Utica and Syracuse. Board-certified surgeons specialize in laparoscopic bariatric surgery, which uses the most advanced techniques to perform weight loss surgery. Visit drgrabermd.com to learn more about bariatric surgery. William A. Graber, MD, PC performs surgery at St. Joseph’s Hospital Health Center and Faxton St. Luke’s Healthcare, MBSAQIP accredited centers.
n William A Graber, MD, PC — Weight Loss Surgery is a team of surgeons and healthcare professionals dedicated to helping people achieve their weight loss goals. In 2002, Dr. William A. Graber recognized the need for a weight loss surgery program in Central New York. Since then, he and
725 Irving Ave., suite 600 Syracuse NY 13210 315 464 5162 www.upstate.edu/obgyn/healthcare/ index.php
n Professionals at University OB/ GYN Associates provide obstetrical and gynecological healthcare at many different stages of women’s lives for many different reasons. More than expert clinicians, the physicians in the department are dedicated, caring people who practice with the highest professional regard for each patient. Sensitive and accessible, they work with referring physicians in an atmosphere of cooperation to maximize and protect patients’ health and comfort. The result is a highly supportive environment for patients and their families. As medical school faculty, our physicians work on the cutting edge of patient care, research, and education and enjoy national and international reputations as scholars, teachers, and healers. The department of OBGYN includes uniquely qualified physicians dedicated to providing women with their best choice for comprehensive, expert, and personal women’s healthcare. In recognition of its high standards of care, many of physicians are listed in the consumer medical guide “The Best Doctors in America: Northeast Region.”
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2015 CNY’s Healthcare Guide - 81
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