CNY HEALTHCARE GUIDE 2024

Companions serve Onondaga, Cayuga, Oswego, and Madison counties.

WE CARE LIKE FAMILY

WE CARE LIKE FAMILY

JOIN OUR FAMILY

available positions.

LIKE FAMILY

Life in balance.

We are growing and have exciting career opportunities in the health care industry.

We are growing and have exciting career opportunities in the health care industry.

We are growing and have exciting career opportunities in the health care industry. To join our talented, professional team, please visit one of our care facilities career pages for available positions.

A company philosophy that speaks to a continual process of individual and collective development to improve our well-being, quality of life and personal relationships.

Life in balance.

To join our talented, professional team, please visit one of our care facilities career pages for available positions.

A company philosophy that speaks to a continual process of individual and collective development to improve our

Our Mission.

Life in balance.

Life in balance.

Our Mission.

To provide people in our community with healthcare, customer services, support & employment to achieve their individual best quality of life.

17 Sunrise Drive Oswego, NY 13126 315-342-4790 | www.morningstarcares.com

quality of life and personal relationships.

To join our talented, professional team, please visit one of our care facilities career pages for available positions. 17 Sunrise Drive Oswego, NY 13126 315-342-4790 | www.morningstarcares.com

A company philosophy that speaks to a continual process of individual and collective development to improve our well-being, quality of life and personal relationships.

Our Vision.

A company philosophy that speaks to a continual process of individual and collective development to improve our well-being, quality of life and personal relationships.

Our Mission.

To provide people in our community with healthcare, customer services, support & employment to achieve their individual best quality of life. Our Vision.

To redefine skilled nursing care through successful team development, use of technology, progressive service and being a strong community partner.

Our Mission.

Our Team.

To provide people in our community with healthcare, customer services, support & employment to achieve their individual best quality of life.

220 Tower Street, Waterville, NY 13480 315-841-4156 | www.watervillecares.com

To redefine skilled nursing care through successful team development, use of technology, progressive service and being a strong community partner.

To provide people in our community with healthcare, customer services, support & employment to achieve their individual best quality of life.

Registered Nurses

Licensed Nurses

Our Vision.

Our Team.

Physical Therapists

Our Vision.

Occupational Therapists

Registered Nurses

Licensed Nurses

To redefine skilled nursing care through successful team development, use of technology, progressive service and being a strong community partner.

Speech Therapists

To redefine skilled nursing care through successful team development, use of technology, progressive service and being a strong community partner.

Physical Therapists

Our Team.

Social Workers

Our Team.

Recreational Therapists

Occupational Therapists

Speech Therapists

Social Workers

Dieticians

Registered Nurses

Licensed Nurses

Nurse Aides

Physical Therapists

Physical Therapists

Occupational Therapists

Occupational Therapists

Speech Therapists

Social Workers

Recreational Therapists

Dieticians

Nurse Aides

ssist ed Living Community

RESIDENTIAL CARE CENTER

CARE CENTER

132 Ellen Street, Oswego, NY 13126 315-343-0880 | www.thegardensbymorningstar.com

220 Tower Street, Waterville, NY 13480 315-841-4156 | www.watervillecares.com

17 Sunrise Drive Oswego, NY 13126 315-342-4790 | www.morningstarcares.com 220 Tower Street, Waterville, NY 13480 315-841-4156 | www.watervillecares.com

R ehabilitation and N ursing C enter

100 St. Camillus Way, Fairport, NY 14450 585-377-4000 | www.aaronmanor.com

Manor 132 Ellen Street, Oswego, NY 13126 315-343-0880 | www.thegardensbymorningstar.com

GET THE UPSTATE ADVANTAGE FOR HEART SERVICES

Upstate’s revitalized and growing heart services provide bene ts to you.

From six cardiology outpatient sites to the arrival of our new heart surgeons, and more doctors and advanced providers for procedures such as caths and TAVRs, we are here to work with you. Learn more about what The Upstate Advantage can do for you.

UPSTATE.EDU/HEART

EDITOR AND PUBLISHER Wagner Dotto · editor@cnyhealth.com

ASSOCIATE EDITOR Steve Yablonski

RESOURCE DIRECTORY EDITOR Mary Beth Roach

CONTRIBUTING WRITERS

Anne Palumbo, Jennifer Faringer

Deborah Jeanne Sergeant, Barbara Pierce Eva Briggs (MD)

ADVERTISING

Amy Gagliano · amyighsales@gmail.com

Pam Roe · pamlocalnews@gmail.com

OFFICE MANAGER

Ann Marie Cliff · localnewsoffice@gmail.com

LAYOUT & DESIGN

Angel Campos Toro

COVER DESIGN Jillian Meisenzahl

Central New York Healthcare Guide is published annually by Local News, Inc., publisher of In Good Health: CNY’s Healthcare Newspaper. Content for the guide was gathered in November–December 2024. This publication is free to subscribers of In Good Health and 55 Plus. ©

As the only area hospital to be named a Best Regional Hospital 10 years in a row, we’re not just raising the bar, we’re setting it.

With the most High Performing designations, you’re getting first-class care from a team that always puts you first.*

Because here, being #1 is more than a ranking — it’s the standard.

SUPERBADFOODS

Why Some Foods Are Really, Really Bad For You

BY ANNE PALUMBO

We hear a lot about “superfoods” these days — foods that offer high levels of desirable nutrients that are believed to offer simultaneous health benefits beyond their nutritional value.

These foods, as defined in the Merriam-Webster Dictionary, are “rich in compounds (such as antioxidants, fiber or fatty acids) considered to be beneficial to a person’s health.”

But what about “superbadfoods” — foods that offer high levels of undesirable nutrients that clog arteries, add pounds, raise blood pressure, trigger diseases, and shorten lives? Foods that we mindlessly eat or (gasp!) feed to our kids or grandkids? Where’s Merriam’s definition for those disastrous foods?

While there are dozens of unhealthy foods out there, we’ve mentioned some alarming — perhaps surprising — foods that our bodies could regularly do without.

Just how bad are they?

Well, when you compare what these superbadfoods offer up in a single serving

against what the experts recommend for an entire day, you may be persuaded to rethink your eating habits.

Average daily recommendations from accredited institutions:

• Sodium: less than 2,300 milligrams per day (equal to about 1 teaspoon of table salt) and no more than 1500 milligrams per day with high blood pressure.

• Sugar: no more than 100 calories per day (about 6 teaspoons or 24 grams) for most adult women and no more than 150 calories per day (about 9 teaspoons or 36 grams) for most men.

• Fat: should contribute 20% to 35% of total daily calories (about 45-78 grams) with no more than 20 to 30 grams of saturated fat.

• Cholesterol: no more than 200 milligrams a day (if risk factors for heart disease present); no more than 300 milligrams a day (if no risk factors).

• Overall calories: Calorie needs vary depending on the person and their personal health goals, but an average starting number is around 2,000 calories per day.

Of course, no one is suggesting you never fraternize with another Frito again. Moderation is the key here: daily, devoted, mindful moderation. As the saying goes, “Man and woman cannot live on junk food alone.”

BACON AND OTHER PROCESSED MEATS

What do years of regularly eating processed meats and health have in common? Cancer.

According to the World Health Organization, regular consumption of processed meats — bacon, sausage, hot dogs, ham and cold cuts — has been associated with an increased risk of cancer (especially colon and stomach), as well as heart disease and diabetes. All meat that has been smoked, salted, cured, dried or canned is considered processed. Nitrates and nitrites — whether synthetic or natural (i.e. celery powder) — are the processing agents behind the elevated risk. Chemicals aside, many processed meats are high in calories,

fat (especially saturated fat) and sodium. One classic Zweigles hot dog (minus the bun and fixings) has 220 calories, 19 grams total fat (7g saturated), and 660 milligrams salt. Three slices of bacon have 150 calories, 12 grams total fat (3 grams saturated), and 550 milligrams salt. With early-onset colon cancer rates on the rise for younger adults, it should give all of us pause. Many experts do say, however, that eating a small amount of processed meat occasionally, such as once or twice a month, is unlikely to significantly harm health.

Tips: Check out plant-based alternatives. Swap red-meat processed foods for white-meat processed foods, which generally have less total and saturated fat. Consider canned or pouched tuna or salmon instead of classic lunchmeats like ham, pastrami, roast beef or salami.

SUGAR-LOADED SOFT DRINKS

Drinking soda is like guzzling liquid candy, no thanks to its high concentration of sugar. Sugary drinks are a major contributor to our country’s obesity epidemic, which is why many states have actively banned the sale of sodas in high schools. Coke Original, America’s most popular soft drink, has 2-3 times our average daily sugar needs in one serving! Why worry about consuming too much sugar? In the short term, it may contribute to acne, weight gain,

tooth decay and fatigue. In the long term, excessive sugar consumption increases the risk of Type 2 diabetes, obesity, heart disease, certain cancers, high blood pressure and depression. Of course, some sugar (which the body converts to glucose) is essential for energy production and proper brain function.

Tips: Gradually replace soda with nutritious alternatives: water infused with fresh fruits and herbs, sparkling water with a splash of fruit juice, homemade iced or herbal tea, reduced-sugar fruit juices and smoothies, and good old plain water.

CHIPS AND OTHER IRRESISTIBLE SNACKS

Oh, how we love our Lay’s, Doritos, Cheetos and Rice Krispies Treats here in America! Indeed, they fly off our supermarket shelves to the tune of $52 billion per year. Despite being convenient and addictive to boot, chips, like most other ultraprocessed snacks, are astoundingly unhealthy (one serving of Lay’s classic: 160 calories, 10 grams of fat, 170 milligrams sodium). What’s more, they defy everything — everything — a snack is supposed to do: give your body a nutrient-dense, long-lasting pick-me-up between meals. Research has shown that because today’s ultraprocessed snacks contain a lot of fat, sugar, salt and carbs, they are better at activating the

brain’s reward system. Translation? We can’t stop eating them. The unfortunate consequences? We develop many of the same chronic diseases as those associated with sugar-loaded soft drinks.

Tips: Opt for snacks with protein, fiber, and healthy fats that take longer to digest and help keep you full throughout the day. A few suggestions: nuts, Greek yogurt with fruit, hard-boiled eggs, cheese with whole-grain crackers, popcorn, homemade trail mix and protein smoothies.

CANNED AND CHAINRESTAURANT SOUPS

Although soups may be the perfect meal when you’re feeling chilly, under the weather or not particularly hungry, some canned and chain-restaurant soups are not so perfect for your health. From sodium to fats, calories to cholesterol, soups can foil your good intentions in just a few slurps. Are you sitting down? One cup of Campbell’s Chicken Noodle Soup, their most popular soup, has 1780 milligrams of sodium — a whopping 78% of daily needs knocked off in one bowl (over 100% for those with high blood pressure). Panera’s popular broccoli cheddar soup has 1560 milligrams of sodium without the bread bowl and a staggering 2140 milligrams with. While sodium is an essential nutrient that controls blood pressure and is needed to make nerves and

muscles work properly, too much sodium can lead to high blood pressure, heart disease, kidney strain, and stroke. It can also drain calcium from bone.

Tips: When dining out, choose brothbased soups over cream-based; when buying canned, opt for lower-sodium brothbased soups; and when making soup, go easy on the salt, substitute cream or whole milk with reduced-fat milk, use whole grains versus refined, and up the veggies.

SNEAKY FAST-FOOD SALADS

Most of us think salads are automatically healthier foods: low in calories, sodium, and fat; high in vitamins, protein, and fiber. The ones we make at home: perhaps; the ones we order out: perhaps not. For example, Chick-fil-A’s Cobb salad with avocado-lime ranch dressing—high in calories (830), fat (60 grams), and sodium (2220 mg)—is no day at the healthy-diet beach! And building a Chipotle salad with lettuce, chicken, guacamole, corn, cheese, and chipotle-honey vinaigrette, chased with a side of queso blanco and chips, could quickly turn that healthy-sounding lunch into a calorie bomb. Nonetheless, salads are an important part of a healthy diet because they are a year-round source of essential vita-

mins, nutrients, and beneficial antioxidants that can help reduce the risk of chronic diseases such as heart disease, diabetes, cancer, and obesity.

Tips: Whether taking out or making at home, assemble salads wisely: forgo caloric toppings (bacon bits, croutons, candied nuts) and baked shell bowls, go for dark greens, add healthy protein sources, bump up the veggies, opt for vinaigrette- or yogurt-style dressings over cream-, cheese-, or mayo-based ones, and request dressing on the side. Oh, and stay away from “crispy” and “crunchy” protein sources, as the description implies “deep-fried.”

FRENCH FRIES AND OTHER FRIED FOODS

From French fries to onion rings, donuts to funnel cakes, many of us find fried foods irresistible. Unfortunately, compared to other cooking methods, deep frying adds a lot of calories and fat. For example, one small baked potato contains 120 calories and 0.2 grams of fat, while the same amount of French fries contains 430 calories and 20 grams of fat. What’s more, fried foods are typically high in trans fats, the worst kind of fat you can eat. Unlike other dietary fats, trans fats do a number

on cholesterol: raising “bad” while lowering “good.” Research has shown that a diet laden with trans fats increases the risk of heart disease, the leading killer of adults. But the badness of fried foods doesn’t end there. Regularly eating fried foods puts you at a greater risk of developing Type 2 diabetes and obesity, two conditions that, over time, can lead to high blood pressure, some cancers, nerve damage, sleep apnea, dementia, heart disease, asthma, and more. Yikes.

Tips: Avoid or severely limit your intake of fried foods. When frying at home, choose safer, more stable oils: coconut, olive, or avocado over canola, corn or sesame oil (to name a few). Consider healthier cooking methods: steaming, roasting, stiror air-frying.

FINAL TAKE-HOME MESSAGE

Read product labels and restaurant menus carefully, from nutritional information to ingredients. Consider how something is prepared: baked versus fried. Think about health in the long run, from yourself to your loved ones to those on the way.

Anne Palumbo writes the column Smart Bites, which is published every month in In Good Health.

9 HEALTH MYTHS YOU NEED TO STOP BELIEVING

BY BARBARA PIERCE

We’ve all heard old-fashioned health cures or superstitions, passed down to us from our grandmothers or our mothers. Statements like, “An apple a day keeps the doctor away.” “You’ll get sick if you go outside with wet hair.” “Don’t sit so close to the TV; it’ll ruin your eyes.”

There’s no rhyme or reason why these universally accepted principles made their way into our lives. But the question remains: are they actually true? Is there any merit to these things we’ve learned?

To shed some light on these old health myths:

1. YOU’LL GET SICK IF YOU GO OUTSIDE IN COLD WEATHER WITH WET HAIR

No, going outside with wet hair doesn’t make you sick. Colds and other illnesses are caused by viruses, which are spread through bodily fluids like coughs, sneezes and blowouts. You can’t catch a cold from wet hair.

To be fair, we tend to get sick in the colder months, but it has nothing to do with the actual temperature or wet hair. Viruses

thrive in cold weather. And since we spend more time indoors with people during the winter, we’re more likely to spread infection.

2. CHICKEN SOUP IS A CUREALL FOR COLDS AND THE FLU

For centuries, chicken soup has been a popular home remedy for a cold or the flu. Eating chicken soup while you’re sick won’t do you any harm, but it won’t cure what’s wrong with you.

However, chicken soup, while definitely not a cure, definitely brings warmth and comfort — as well as protein and nutrients — when you’re feeling under the weather. Drinking warm liquids, such as soup, may give you relief from your symptoms. It’s hydrating and liquids help when we’re sick.

3. TAKE VITAMIN C TO GET RID OF A COLD

Popular belief is that vitamin C can cure the common cold. While vitamin C can support the immune system and may help reduce the severity and duration of colds, there is no scientific evidence to suggest that it can cure a cold. Colds are caused by

viruses and the body typically takes several days to recover, regardless of vitamin C intake.

4. FEED A COLD, STARVE A FEVER

This is an old saying that is considered a myth. According to medical experts, you shouldn’t starve a fever and should eat a healthy diet when you have a cold or a fever, as your body needs proper nutrition to fight off illness. The most important thing is to stay hydrated with fluids regardless of whether you have a cold or a fever.

5. AN APPLE A DAY KEEPS THE DOCTOR AWAY

A study found that there’s no significant difference in doctor’s visits between people who ate an apple a day and those who didn’t. But it’s not all bad news — daily apple eaters did appear to use fewer prescription medications.

6. PUT BUTTER ON A BURN TO HELP STOP PAIN

False. This is actually the most dangerous of all the health myths. Butter and other ointments trap the heat to the skin and can make the burn worse. If you have a mild burn, run the injury under cool water and seek medical attention.

7. AVOID EXERCISE IF YOU’RE SICK

Studies have found that mild exercise may help you feel better faster. Lying in bed can weaken your muscles. Light exercise prompts you to breathe deeply and cough, which “gets things up.”

8. REST WHEN YOU HAVE BACK PAIN

Regular physical activity is the most potent and best pain reliever, say experts. You’ll recover faster if you remain active. Prolonged rest makes most types of back pain worse.

Movement can decrease your pain and stiffness, improve your range of motion, strengthen your muscles and increase your endurance, advised Benjamin Friedell, chief of primary care, Bassett Healthcare Network, Oneonta.

“It’s important to stay active!” he stressed. “Stay active with things that won’t cause you pain. Keep active, find an activity you like and keep doing it. Swimming is great. Even walking in the pool can be most helpful.”

9. IF IT’S AN ACTUAL HEART ATTACK, YOU’LL HAVE CHEST PAIN

“While the most typical symptom of a heart attack is chest pain, chest pain is not always se-vere or even the most noticeable symptom,” said Heather Evans, executive director, American Heart Association, Mohawk Valley.

Both women and men can have a heart attack without chest pain. Evans said other symp-toms of a heart attack may include: “Pain down an arm or in the jaw. Shortness of breath, back pain, shoulder pain and gastrointestinal distress are symptoms that can be a heart at-tack.”

“A symptom to really watch out for is fatigue,” she added. “Pay attention if it’s a different kind of fatigue than you’re used to. Know your body so you can recognize when something is dif-ferent.”

Other symptoms of a heart attack include nausea or vomiting, sweating or heartburn, a feel-ing of indigestion.

FOUR WAYS

ALCOHOL CONSUMPTION INCREASES CANCER INCIDENCE

Examining the link between alcohol and cancer

BY EVA BRIGGS, M D

On Jan. 3, the United States Surgeon General Vivek Murthy issued an advisory regarding the link between alcohol consumption and cancer risk.

An important reason for this advisory is the general lack of awareness among the general population that alcohol increases the risk of cancer.

Less than half of people know that alcohol is a cancer risk factor.

It’s the third most common preventable risk factor after tobacco and obesity.

The data is not new. It is the culmination of many studies over the past several decades.

First the definition of what constitutes a serving of alcohol. A standard drink contains 14 grams (0.6 fluid ounce) of pure alcohol. This is the amount found in 5 ounces of wine, 12 ounces of beer, or 1.5 ounces of liquor.

Previous recommendations advised that up to one drink per day for women or two drinks per day for men, was a safe limit. But the evidence now shows that drinking even at low levels imparts an increased risk for cancer.

How can alcohol cause cancer? There are at least four known ways.

• First, alcohol breaks down in the body to a chemical called acetaldehyde. This substance harms DNA. Damaged DNA can allow a cell to grow uncontrollably leading to cancer.

• Second, alcohol also produces reactive forms of oxygen leading to oxidative stress which damages DNA, proteins and cells.

• Third, alcohol alters many hormones. It increases estrogen levels which increases the risk of breast cancer.

• Fourth, alcohol dissolves other cancer-causing chemicals such as those found in cigarette smoke. It also alters the cells of the mouth and throat. This makes those toxic substances more easily absorbed, raising the chance of mouth and throat cancers.

DRINKING ALCOHOL IS KNOWN TO INCREASE THE RISK OF SEVEN TYPES OF CANCER:

1 . Mouth and oral cavity

2 Throat (pharynx)

3 . Esophagus

4 Voice box (larynx)

5 . Breast

6 . Liver

7 . Colon and rectum

Over my career I have cared for patients with every one of these cancers.

Quitting or reducing alcohol won’t prevent all of these cancers. But all of them are so unpleasant that reducing the chance of acquiring any of these diseases is worth considering.

How significant is the risk of cancer

from drinking alcohol?

The risk that a woman who drinks less than one drink per week will develop cancer in her lifetime is about 17 per 100 individuals. One drink per day increases that risk to 19 per 100 individuals and two drinks per day further increases the risk to 22 per 100 people. That means that five more women out of 100 (or one out of 20) who drink higher levels of alcohol will develop cancer during their lifetime.

For men, the risks are about 10% for those who drink less than one drink per week, to 11% for those who drink one drink per day and 13% for those who drink two drinks daily.

The surgeon general report made the following suggestions for steps to reduce alcohol-related cancers.

Update the health warning label on alcoholic beverages to warn about cancer risks. Reassess the recommended limits for alcohol consumption. Increase efforts to expand general awareness and educate the public. Inform patients during clinical encounters about the link between alcohol consumption and cancer risk.

We already know from past experience — prohibition — that making alcohol illegal is not the answer. But it’s up to us health care providers to make the public aware of these facts so that people can make informed decisions.

NEW TREND: WEARABLE TECH PROMOTES GOOD HEALTH

BY DEBORAH JEANNE SERGEANT

Consumer-oriented, wearable technology has gone beyond connectivity and entertainment. It can also help you stay healthy.

From smart baby socks to senior alert pendants, the entire lifespan can be covered in wearable tech that can sense bodily changes, monitor for problems and provide alerts and information patients and providers can use to improve health and safety.

Wearable technology is catching on.

Bloomberg estimates that the market for wearable technology will increase to $76 billion by 2028. The New England Journal of Medicine reports that 45% of Americans wear smartwatches and 92% of users say that they track and manage their health with them.

Worried parents can rely upon the monitoring features of smart socks to track their baby’s vitals while they sleep. Adult-sized smart socks can help providers monitor people with podiatry issues like neuropathy, foot ulcers and more. In 2019, Ohio State University began a study using smart socks on patients at risk for falls and reduced those patients’ fall rate to zero. Using alerts sent to badges they wore nurses were able to respond to patients’ rooms in an average of 24 seconds. The alerts stopped automatically once nurses entered the rooms.

Smart rings are also increasing in pop-

ularity. Their diminutive size and subtle design appeal to many consumers. According to Coolest Gadgets, a technology news outlet, as of 2023, the US market increased from $4.1 million in 2022 to $5.93 million. About 37% of users mainly use smart rings for health purposes.

Wearable technology “is already helping families provide extra support for older adults,” said physician Sharon Brangman, on the faculty at SUNY Upstate Medical University and a distinguished service professor, chair of geriatric medicine and director of the Upstate Center of Excellence for Alzheimer’s Disease.

She referenced alert pendants, which can help summon help in case of a fall or other emergency. But Brangman said that her older patients seldom want to use them and “cause a fuss” even when they truly need help.

“If you have automated wearable tech, that information may help,” Brangman said. “They don’t have to activate it. We already have families using some of those smart watches.”

Some smartwatches and smart rings can recognize if a person has fallen and contact EMTs without the person having to tap an icon.

Lyndy McLaughlin, representing Upstate Medical University’s Information Management and Technology department, said that smart devices “have emerged as

some of the most versatile health-monitoring tools.”

SHE ADDED THAT SOME OF THEIR FEATURES INCLUDE:

• Monitor heart rate

• Track movement/count steps

• Detect oxygen saturation

• Rank sleep quality

• Log menstrual cycles and fertility

• Record stress levels and suggestion coping methods

• Measure environmental noise and warn about duration of loud sounds

• Alert medical personnel you need emergency help

• Send real-time medical information to your physician

• Use GPS tracking in case of a fall

• Log calories

• Provide overall health coaching

• Alert users to environmental exposure to UV, pollen, humidity and pollution

“It’s important to remember that the data from these devices should complement, not replace, professional medical advice,” McLaughlin said. “Always consult with your healthcare provider before making significant changes to your health routine based on wearable healthcare data.”

The ability to predict health issues using AI will likely represent the next advance in wearable technology.

It’s a simple concept – and it’s why you want to provide great health coverage for your employees. Coverage that helps them live healthier lives. Coverage that helps make the entire experience easier for everyone. Coverage that takes affordability into account. That’s where Excellus BCBS delivers.

Our approach is built around three ideas - putting people first, making service simple, and providing an unmatched network. See for yourself why so many area employers trust us to care for their teams, and ultimately, their businesses.

HEALTH WEBSITES: WHICH ONES ARE TRUSTWORTHY?

BY DEBORAH JEANNE SERGEANT

Researching about health isn’t easy, whether it’s for articles, as I do, or for health concerns as a patient or loved one of a patient. No one wants to get the wrong information — this is pretty important stuff, after all. So much information exists online that it can seem intimidating to find the best, most accurate sources.

“Searching for medical health information online can be helpful, but it’s important to be cautious,” said Lyndy McLaughlin, representing Upstate Medical University’s Information Management and Technology department. “With so much information available, it can be overwhelming to differentiate between useful advice and conflicting or confusing information, which can

lead to anxiety or poor decision-making.”

She advises looking for websites ending in .gov and .edu and those from wellknown healthcare organizations.

In general, avoid websites selling a product or service, as these tend to present only the information that promotes sales.

McLaughlin said that perusing websites such as that of the Cleveland Clinic, Mayo Clinic and other healthcare organizations can provide sound information. Check out local resources as well, such as the websites of local hospitals.

“Cross-reference information,” she added. “Look for the same information on multiple reliable websites to confirm its accuracy. Look for research or evidence-based content. Choose websites

that refer to studies or scientific research to support the information they provide.”

If you read scientific studies, look for those with a very large number of participants and that takes place over a long period of time. Ideally, look for peer-reviewed, double-blind studies. Avoid allowing your personal bias to color your reading.

Keep in mind that as a science, healthcare develops. What you read in an older healthcare article or posting may no longer apply. Note the date that the information was posted and try to view the most recent postings.

Don’t just cruise newspapers and websites for headlines. Dig deeper and learn the source of writers’ information. Many YouTube videos, Reddit posts and other so -

cial media posts on health topics are based upon the poster’s personal experience — not any professional medical knowledge. Treat these with healthy doses of skepticism.

Even the best online sources tend to use general language because it’s impossible to directly address each situation. Avoid diagnosing yourself with “Dr. Google” as health is not easily pigeonholed into neat little boxes. It’s inherently complex as each person’s genetics, environment and personal makeup all affect health and health outcomes.

“Be skeptical of ‘miracle cures,’” McLaughlin said. “Stay away from websites or products that promise quick fixes or treatments that haven’t been clinically proven.”

Organizations she mentioned include The Centers for Disease Control and Prevention (www.cdc.gov), National Institutes of Health (www.nih.gov) and World Health Organization (www.who.int).

“There are also industry-recognized authoritative sources for specific health conditions, like the American Heart Association (AHA), the American Diabetes Association (ADA), or the American Cancer Society (ACS), which offer comprehensive information for patients and caregivers,” McLaughlin said.

Try to evaluate the purpose of the organization and their website. Is it to push products or help people? Do they feature any MDs or other healthcare providers?

County health department websites can also provide helpful information, especially on local issues related to health and safety. For Onondaga County, check out http://www.ongov.net/health. For Oswego County, visit https://health.oswegocounty. com.

“Like with everything on the internet, you have to be cautious about incorrect information that might be out there in a variety of sources,” said Diane Oldenburg, associate public health educator with Oswego County Health Department. “When making informed decisions around health, healthcare, treatments, etcetera, ask yourself some questions. For example: Where did I learn about this? Scientific journal, supermarket tabloid, my healthcare provider or infomercial? Were the people who got better like me in age, gender and health condition? Could anything else caused positive change, like changes in season, stress level, other medications?”

She advises discussing with a medical provider any changes you want to make in your health, as they’re the best source of healthcare information that is relevant to you.

CYBER SECURITY IN HEALTHCARE

How area healthcare organizations safeguard patient information

BY DEBORAH JEANNE SERGEANT

Your electronic medical record contains some pretty sensitive information.

Even if you seldom see your doctor and are fit as a fiddle, it at least contains primary identifiers that are valuable to identity thieves. Healthcare organizations are required to keep the information safe, but how?

“Safeguarding patient information requires a comprehensive and proactive multi-layered approach,” said David Hanson, director of network operations and security at Upstate Medical University. “Protecting patient information from unauthorized access, modification, destruction or disclosure is not only a legal responsibility but also crucial for maintaining trust and ensuring the safety of sensitive data. Internationally, there has been an increase in cyber threats targeting healthcare systems.”

In March 2024, a cyber attack on Change Healthcare, a health care technology company owned by UnitedHealth Group, prevented providers from receiving

reimbursements and from filling prescriptions electronically. Beyond the inconvenience of using workarounds until a breach like this is resolved, it costs companies thousands of dollars and endangers health care consumers’ information.

Hanson said that healthcare organizations’ cybersecurity programs include cyber defense tools, as well as qualified staff and an informed and supportive governance council that includes some of the organization’s top administrators.

“At Upstate, our cybersecurity team is trained to detect and respond to emerging threats quickly and efficiently,” Hanson said. “While we have a very heavy focus on safeguarding the infrastructure at Upstate including firewalls, encryption software, intrusion detection systems and secure access controls, as well as other protections, our department is also responsible for training staff across the organization. Protecting patient information is the role of every person in a healthcare organization, so educating our staff on best practices, potential risks and vulnerabilities is also a

main priority.”

“Protecting the privacy and security of veteran patient information is one of our highest priorities,” said Jason Robertson, public affairs officer at Syracuse VA Medical Center and retired USAF member.

The VA follows regulations established by the Department of Veterans Affairs.

“These include employing advanced cybersecurity measures, regular system monitoring, employee training and compliance with federal laws such as HIPAA.”

The Health Insurance Portability and Accountability Act (HIPAA), has to do with keeping medical information private to only the patient. It’s not just about doctors being loose-lipped with patient health information. The law, enacted in 1996, includes “the electronic exchange, privacy and security of health information” according to www.hhs.gov.

“Our commitment to maintaining the confidentiality and integrity of patient data is unwavering and we continually update our protocols to address evolving security challenges,” Robertson said.

Say hello to a convenient way to stay healthy in Oswego County. ConnnextCare offers a comprehensive set of services - family and internal medicine, pediatrics, dentistry, psychiatry, substance use disorder treatment and social work all under one medical group. Patients within our network can visit any of our seven locations at any time.

ConnextCare also offers medical, dental and mental health services at nine School Based Health Centers in five Oswego County school districts.

WALK-IN APPOINTMENTS NOW AVAILABLE IN THE PULASKI ACUTE CARE SUITE

MONDAY - FRIDAY 7:00AM - 6:00PM

WORKPLACE STRESS TRIGGERS: HOW TO SPOT THEM, HOW TO COPE

Workplace anxiety. Who hasn’t experienced it?

However, if that anxiety is so strong that it hurts your performance or lingers for months, you might have a problem, one expert says.

Physician Asim Shah, executive vice chairman in the Menninger Department of Psychiatry and Behavioral Sciences at Baylor College of Medicine in Houston, explains what can trigger workplace anxiety, how to manage it and when to seek professional help.

“The goal is not to suffer and not let your anxiety affect work performance. About 60% of people experience workplace anxiety. It is common, which means you can do something about it,” Shah said.

Workplace anxiety can be caused by

surly co-workers, a demanding supervisor, small, annoying tasks or overwhelming major projects.

If you have workplace anxiety, you might notice signs like:

•Feeling overly anxious or nervous;

•Experiencing excessive sweating or trembling;

• Obsessing about a task;

• Having a lack of interest in your work.

“The anxiety becomes so overwhelming that you are unable to focus and concentrate,” Shah noted in a Baylor news release. “These feelings can impair your daily work functions.”

If that continues for more than six months, Shah said it might be time to seek professional help.

“Some employers might offer an em-

ployee assistance program where you can go for help. You can also start talking to a therapist through psychotherapy or look into medication management for your workplace anxiety,” he said.

To manage it and help to reduce stress, Shah recommends:

• Break your tasks into small pieces;

• Set small goals throughout the work week and congratulate yourself for reaching them;

• Express your emotions. Journal how you feel. Talk, laugh or cry with someone you confide in;

• Start healthy habits and do things you enjoy;

• Work within your limits. Set boundaries with your workload.

Samaritan& Roswell Park:

Samaritan’s Walker Center for Cancer Care is our area’s top resource for cancer care. Roswell Park Comprehensive Cancer Center is widely recognized as among the top cancer centers in the country. Through our affiliation with Roswell Park, we can deliver cancer patients expansive and innovative medical oncology treatment and care that offers hope and healing.

Discover how our relationship with Roswell Park can benefit you at SamaritanHealth.com/WalkerCenter

LEADERS IN HEALTHCARE CENTRAL NEW YORK

Louis Aiello

Senior Vice President and Chief Financial Officer, Mohawk Valley Health System.

With the organization since: 1993 at St. Elizabeth Medical Center; since 2014 at Mohawk Valley Health System (St. Elizabeth Medical Center and Faxton St. Luke’s Healthcare).

In current position since: Since 2014.

Education: Bachelor of Science in accounting from Utica College of Syracuse University; passed uniform CPA exam.

Career Highlights: Began career in healthcare as a staff accountant and worked in all departments related to revenue cycle prior to becoming CFO in 2001; being selected as the CFO of the newly affiliated Mohawk Valley Health System (Faxton St. Luke’s Healthcare [Senior Network Health, Visiting Nurse Association of Utica and Oneida County, St. Luke’s Home, and Mohawk Valley Home Care] and St. Elizabeth Medical Center).

Current Affiliations: Healthcare Financial Management Association, since 1995; Junior Junction Inc. since 1996; Healthcare Underwriters Mutual Risk Management Group Compensation Trust, since 1998; House of Good Shepherd, since 2022. Stronger Communities Together, since 2023.

How do you describe your managerial philosophy or approach? “My managerial approach is to make data-driven decisions rather than decisions based on emotions.”

What skills make you an effective leader? “Team player, ethical, and hardworking. Treat everyone equally.”

How can the healthcare industry in the region be improved? “Devote available resources to taking care of patients more efficiently and streamline excessively complex systems which hinder or prevent actions or decision-making relative to patient care.”

Nicole Anzalone

Founder and owner of Syracuse Hearing Solutions.

With the organization since: 2009.

In current position since: 2009.

Education: Doctorate in audiology, Master of Science in neuroscience.

Career Highlights: Opened second audiology practice in 2023; won the Reader’s Choice Award for best audiologist in 2020, 2022 and 2024; edited and designed graphics for two published scientific manuscripts; developed and tested cochlear implant medical device research interfaces and wrote and published research articles on cochlear implant loudness perception.

Current affiliations: Member of the following organizations: American Speech, Hearing, Language Association (ASHA), American Academy of Audiology (AAA), American Doctors of Audiology (ADA), American Practice Standards Organization (APSO).

How do you describe your managerial philosophy or approach? “Lead with guidance and structure but encourage independence. Adaptability and persistence are essential in coaching others to keep going while allowing them to follow their goals while being true to themselves. Achieving success often demands hard work and perseverance and as long as you prioritize doing what is right, everything else tends to align naturally. I believe in doing what it takes to overcome any obstacles that arise, while remaining flexible and ready to adapt. I think that what you believe in is the foundation of your success.”

What skills make you an effective leader? “I fully embrace the old school way of taking pride in my work. I approach everything with enthusiasm and motivation, setting new personal and professional goals and seeing them through to completion. I also encourage others to pursue their own goals. A willingness to learn, adapt quickly to situations, and problem-solve is essential in any leadership role.”

How can the healthcare industry in the region be improved? “There is so much potential here with all the great schools in and around the area. There is great accessibility here to learn from the best but we need to be able to keep great talent in the area. We definitely need more skilled workers back in the industry and we need to make things easier for them to avoid burnout. I think many healthcare workers became disenchanted after COVID, though I think things are finally heading back in the right direction but in different ways. The healthcare industry is going through a lot of changes right now and seems to be dabbling more and more in the realm of what I consider “retail medicine” which may not necessarily be a completely good thing if it veers away from quality patient care. Patients need quality care that is achieved by people serving people and can’t be entirely replaced by machines. I think better care can be achieved through restructuring for more efficiency and simplicity using newer technology and resources to make things easier for patients and healthcare workers. There are ways for the healthcare system to save money without sacrificing great personal care and service.”

Michael C. Backus

President and Chief Executive Officer, Oswego Health.

With the organization since: September 2020.

In current position since: January 2023.

Education: Master’s degree in public administration, along with a Bachelor of Arts degree from Le Moyne College; completed the American Hospital Association Next Generation Leaders Fellowship in 2023.

Career Highlights: “As president and CEO, it’s hard to list career highlights because the work I do celebrates the accomplishments of many. I am incredibly proud of my career in leadership at Oswego Health as we work daily to improve the healthcare services offered in CNY, especially in our primary service area along the NYS Route 481 corridor. Our leadership during and response to the COVID-19 pandemic over the last four years will always be a memory that I am proud of as our community truly turned to us for direction. We answered that call in many ways and still use its lessons in our operations today as we continue to see the impacts of the pandemic. From

a system perspective, we are upping our infrastructure and technology game. To list a few highlights: a surgical robot to bolster our urology, bariatrics, and general surgery practices; a full renovation of our medical and surgical floors during the pandemic; opening the Lobdell Center for Mental Health and Wellness at Lakeview; creating a 3D stereotactic breast biopsy program, and much more coming soon, including a $14 million expansion of our first floor emergency department and radiology space. The biggest highlight though is the work we’ve done from a cultural perspective across our health system. In 2023 we were honored by CenterState CEO as Business of the Year highlighting the work we do around world kindness day. Those efforts and our dedication to being an employer of choice in the region have helped us onboard some incredible caregivers across all 18 locations. From the most highly skilled surgeons operating in our operating rooms to students learning about healthcare from our recruiters, we are building a health system that is changing lives throughout Oswego County. I am honored to highlight them and all the work we do at Oswego Health.”

Current affiliations: Member of several boards of directors: Healthcare Association of New York State (HANYS), Iroquois Healthcare Association (IHA), CenterState CEO, Excellus BlueCross Blue Shield.

How do you describe your managerial philosophy or approach? “From a philosophy perspective, I believe strongly in servant leadership — I will always put myself in someone else shoes when making a decision to ensure that I have as full a grasp on the impact of such. Taking this approach allows for holistic decisions and, in my experience, reinforces the depth of an organization. That’s executive leadership and it’s a critical responsibility that I feel being one of largest private employers in Oswego County with 1.400 people depending on me to make the right call managerially.”

What skills make you an effective leader?

“Leaders at the C-suite level, especially a person with the title of president and CEO, are only able to be effective if they have the faith of those around them. I am blessed to have an executive leadership team that is rooted in this community and committed to the strategic plan we have created as an independent, sole community hospital health system. From our volunteer board of directors who are some of the wisest business people in Oswego County, to our leadership team which is comprised of Katie Pagliaroli, Eric Campbell, Jamie Leszczynski,

Marquand Brown, Billy Barlow, Val Favata, Dave Ruel, Missy Purtell, Barry Ryle, Leigh Hilgenberg, Dr. Sana, Dr. Stephens, and Theresa Fitzgibbons, we are vested in this community and the success of Oswego Health. They make me an effective leader and ensuring they have the tools, the teammates, and the time for some work-life balance is my commitment every day.

Angela Belmont

Senior Vice President, Chief Nurse Executive, Bassett Healthcare Network.

With organization since: August 2022.

In current position since: August 2022.

Education: Bachelor of Science in Nursing and a Master of Science in Nursing Administration from the SUNY Institute of Technology (now SUNY Polytechnic Institute). Doctorate of Nursing Practice in system leadership from Rush University in Chicago.

Career highlights: Has served in nursing administration for over 30 years. Worked as chief nursing officer and vice president of patient care services at Cooley Dickinson Health Care, a member of the Mass General Brigham Health System in Massachusetts. While there, provided leadership, oversight, and support of the system’s established leaders in patient care services and VNAHospice, plus advanced the dyad program of nursing and physician collaboration. Served as assistant vice president of nursing for the Mohawk Valley Health System in Utica and held various progressive positions at Faxton-St. Luke’s Hospital in Utica for over 20 years.

Scott A. Berlucchi

President and Chief Executive Officer, Auburn Community Hospital.

With organization since: 2007.

In current position since: 2007.

Education: Bachelor’s degree in finance

and economics, Stonehill College, North Easton, Massachusetts. master’s degree in health service administration, George Washington University, Washington, D.C.

Career Highlights: Served as president and CEO of two regional health systems in Pennsylvania prior to working at Auburn Community Hospital; engineered and led a comprehensive operational and financial turnaround at Auburn Community Hospital and the Elk Regional Health System; served as the director of planning and licensure for the Hospital and Health Systems Association of Pennsylvania; more than 20 years of experience in healthcare systems management. Currently serves as president and CEO Auburn Memorial Medical Services, P.C., and president and CEO of Finger Lakes Center for Living, a five-star rated long-term care residential facility connected to the hospital.

Current affiliations: Member of board of the Performing Provider Systems (PPS)/ Delivery System Reform Incentive Payment Program (DSRIP), the American Hospital Association Regional Policy Board 2; additionally serves on a number of state and local healthcare boards and is active in numerous local community organizations.

How do you describe your managerial philosophy or approach? “Management is an exercise in team building. Senior leaders best lead when they coach all leaders in the organization to ‘excellence.’”

Skills which make you an effective leader: “Interpersonal and communication skills that promote team building; successful experience and leadership in the management of rural health systems.”

How can the healthcare industry in the region be improved? “By engaging all players in ‘winwin’ partnerships.”

Thomas Carman

President and Chief Executive Officer, Samaritan Medical Center.

With organization since: 2004.

In current position since: 2004.

Education: Bachelor’s degree in pharmacy, Massachusetts College of Pharmacy;

master’s degree in business administration, Syracuse University.

Career Highlights: Previously with Cortland Regional Medical Center (1997 to 2004).

Affiliations: Chairman of Fort Drum Regional Health Planning Organization; immediate past chairman of Advocate Drum/Fort Drum Regional Liaison Organization; North Country Initiative, board member; Healthcare Partners of the North County, board member; immediate past chairman of Iroquois Healthcare Association; Healthcare Association of New York State, chairman; Greater Watertown-North Country Chamber of Commerce; American College of Healthcare Executive, fellow.

Christine Corbett

Vice President of Development, Alzheimer’s Association, Upstate New York Chapters.

With the organization since: March of 2024.

In current position since: March of 2024.

Education: Bachelor’s degrees in public relations and psychology from Mount Saint Mary College.

Career Highlights: “With nearly 20 years of experience in fundraising best practices, serving important missions in our community is what I’m most proud of. During my years at David’s Refuge, MakeA-Wish CNY, Hospice and United Way, I have built a track record of growing a donor base, increasing overall giving portfolios, soliciting major gifts and leading resource development strategies. With a passion for coaching fellow fundraisers, I established data-driven strategies and empowered program recipients to share their stories.

Current Professional Affiliations: Member of the board of the Association of Fundraising Professionals of Central New York.

What is your biggest challenge in your current position? “The largest challenge in my current position is ensuring that our communities know about the local programs and services available to them free of charge. When working for such a large global organization, folks often think that there aren’t resources available to them right here in their back

yard. This leads to way too many people right here in our backyard struggling in solitude. This isn’t acceptable and is what drives me in my current position.”

What is your greatest strength professionally? “Gratitude. Whether working with participants using our programs, or those investing in our mission, I love to learn about them. I’ve dubbed myself a friend-raiser as opposed to a fundraiser, because that’s how I view the entire industry. Some folks have the ability to give their time, some can give their wealth. Others trust us with their story and allow us to share that with our community. Each type of these gifts is invaluable and necessary in order for our mission to thrive right here in Central and Upstate New York. I consider it an honor to get to know the folks who are, or want to be, in the Alzheimer’s Association family. The joy that I have for this mission, and all those who make it possible, is rooted in gratitude. I get to be a part of this mission, getting to spend time with this amazing group of people, that will ultimately end this vicious disease. There’s nothing better than that!”

If you could make one change to the current healthcare system, what would it be? “The transition from diagnosis to available support would be streamlined and would include resources for both the person who is diagnosed, and for their loved ones who may become caregivers.”

How do you support the well-being of your team? “I have the most amazing team of folks across Upstate NY and I’m so humbled to have the opportunity to work with them! It’s obvious that my team is dedicated to our mission, and I work to ensure that they have the balance they need in their lives. Engaging family in work can be fun, but we recognize that there are times when m oms and dads want to be present for their families. Flexibility is key in providing that vital worklife balance. I work to ensure that my team feels valued and appreciated, and that they have the ability to be present for concerts and sporting games, while maintaining the valuable benefits that come from moving this mission forward.”

Robert J. Corona

Chief Executive Officer and John B. Henry

Professor of Pathology / Senior Associate Dean of Clinical Affairs, Norton College of Medicine, Upstate University Hospital.

With the organization since: Training and faculty, 1987-1996 chairman and chief executive officer, 2012-present.

In current position since: March 2018.

Education: Undergraduate, Ithaca College; medical school, New York College of Osteopathic Medicine at New York Institute of Technology; Master of Business Administration, University of Massachusetts at Amherst.

Career Highlights: “Outstanding hospital executive of the year, CNY Business Journal; Becker’s Top 100 CEOs to know; appointment to New York State Board for Medicine; SUNY Upstate’s President’s Award for Excellence in Teaching; named Professorship, John B Henry professor of pathology and laboratory medicine; computer professional of the year; board certification, neuropathology, anatomic pathology, clinical informatics.

Current affiliations: American Board of Pathology; American Society of Clinical Pathology; board member, Cornell University Institute for Healthy Futures; American College of Healthcare Executives.

What is your biggest challenge in your current position? “The biggest challenge now is managing demand for our services. The demand for our services continues to grow and our physical capacity is beyond its limits. We are doing more with less available time and less resources. We need to invest in our infrastructure for the long-term. We must continue to push hard for legislation to address violence against our workforce. Violence against health care workers is a growing national program, not limited in any way to Central New York.”

What is your greatest strength professionally? “I am curious which pushes me to constantly try to figure out ways to do things better. I adapt to whatever obstacle gets in my way.”

If you could make one change to the current

healthcare system, what would it be? “Overhaul healthcare financing.”

How do you support the well-being of your team? “I emphasize kindness to self and others, and we work to get rid of unnecessary tasks so people can work at the top of their training and skill set. We are now on a journey to remove work that does not provide value. I see innovations that give time back to my President, Upstate Medical University, SUNY Distinguished Service Professor.

With the organization since: 1979.

In current position since: Named president in November 2020. Served as interim president since December 2018.

Education: M.B.B.S from the University of Bombay, T.N. Medical College, India; residency in psychiatry at Upstate Medical University.

Career Highlights: Served in numerous leadership roles at Upstate, including as chair of the department of psychiatry and interim dean of the College of Medicine. As president, expanded and enhanced local mental health services for adults and children, including opening the state’s only biobehavioral health unit for children with mental health needs and developmental disabilities. He has presided over record research growth at Upstate, with a nearly 25 percent increase in expenditures, the largest growth of any SUNY doctoral degree-granting campus this past year. Championed the creation of biotech venture fund to support Upstate Medical start-ups and small businesses, and has fostered major expansion of specialty clinical services across the region. Led the university’s and SUNY’s response to the COVID-19 pandemic, including the development of the world’s best saliva COVID diagnostic test, one million of which were used systemwide by SUNY to test students and keep campuses safe and a total of over 4 million nationwide. Also awarded the first Upstate Say Yes scholarship for full tuition and housing to a Say Yes student accepted and enrolled in the Norton College of Medicine.

What is your biggest challenge in your current position? “Our greatest challenge is trying to meet the needs of our community, either through patient care or education and training to increase the numbers of health care professionals. Each year, we turn away thousands of patients who need a level of expert care available only at Upstate; similarly, we are unable to accommodate thousands of students who want to join our programs and become health care professionals.”

What is your greatest strength professionally?

“The joy of being able to value and respect each of the 12,000 amazing people who work at Upstate — not as a group but each as a special, talented individual.”

How do you support the well-being of your team?

“I support our team by valuing and respecting each of them as remarkable individuals, actively listening, then responding to their needs, both professional and personal, and watching them excel in their roles.”

Craig Faerber

Interim Chief Financial Officer, Bassett Healthcare Network.

With organization since: February 2024.

In current position since: October 2024.

Education: Bachelor’s degree in business administration and accounting from Marshall University; and a certificate from Harvard Business School’s executive leadership program.

Career highlights: Came to Bassett as in independent financial consultant for CMF Healthcare Consulting, LLC. Served as an interim financial officer for other nonprofit health systems and private equity ventures over his five years with CMF. Prior to consulting, spent his career overseeing finances in healthcare organizations, including Kaiser Permanente, Guthrie, and PhyCor, Inc. in Tennessee. Has served on the boards of various charitable organizations.

Marylin Galimi

Chief Operating Officer, Upstate University Hospital.

With the organization since: 2016.

In the current position since: 2021.

Education: Master of Science in health system administration, Rochester Institute of Technology; certificate of specialized education and training from Cornell University’s Johnson Graduate School of Management and Syracuse University’s Whitman School; DNV Advanced Healthcare Operations professional certification.

Career Highlights: “As the chief operating officer, playing a role in developing, designing and improving the institution’s operational systems has been very rewarding. The role enables me to align operations with Upstate’s overall strategic vision, creating a facility that delivers efficient services and satisfies the patient needs at the highest levels.”

Current affiliations: American College of Healthcare Executives; American Society of Healthcare Engineers; member of the Syracuse Rotary Club as well has a recipient of the Rotary International Paul Harris Fellow award.

What is your biggest challenge in your current position? “Keep operations running smoothly and successfully while facing staffing shortages. We will continue to strengthen our internal workforce and support them the best we can through communications and best management planning practices.”

What is your greatest strength professionally? “I encourage collaboration between departments with consistent open communication. Listening to challenges and finding solutions as a team creates effective teamwork.”

If you could make one change to the current healthcare system, what would it be? “Simplify access to care by reducing the obstacle created by many layers of regulatory and payors constraints.”

How do you support the well-being of your team? “I feel strongly about putting employees first.

The outcome of an employee-first culture is demonstrated in performance improvement, as well as work production, recruitment, and retention. Work life balance and emotional stability directly relates to staffing shortages, you must connect with your employees.”

Serena K. Jackson

Assistant Director of Volunteer Programs, InterFaith Works Inc.

With the organization since: February 2023. In current position since: February 2023.

Education: Bachelor’s degree in exercise science/kinesiology, Norfolk State University; master’s degree in exercise science/health promotion, California University of Pennsylvania.

Career Highlights: Opening Minds Through Art, certified trainer; panelist at AmeriCorps Seniors National Convening and New York State Caregiving and Respite Coalition Annual Conference; scholarship recipient from Central New York Association for Talent Development Train the Trainer.

How do you describe your managerial philosophy or approach? “My managerial philosophy centers around empathy, compassion and transparency. I believe that creating a healthy team begins with understanding each individual’s perspective and fostering an environment where honesty and transparency are fundamental. By promoting open communication, I ensure that my staff feel comfortable sharing their thoughts and feedback, helping to align everyone toward a common goal. I view team building and nurturing relationships as the foundation of trust, respect, and mutual success. These core values have shaped my leadership, leaving a lasting positive impact on my staff.”

What skills make you an effective leader?

“ I am a leader who leads with a clear vision in mind. With a strong background in leadership, education and community engagement, my academic achievements, combined with extensive experience, have sharpened my ability to inspire and drive meaningful change. I am passionate about making a difference, and I am committed to empowering my team and advocating for those who need a voice. I focus on continuous growth, refining my leadership abilities and exploring new management

techniques to ensure I meet the unique needs of all my staff. I believe in maintaining clear expectations while ensuring the team remains supported and motivated, always striving for collective success and personal development.”

How can the healthcare industry in the region be improved? “Improving the healthcare industry in the region requires shifting our focus and language to present aging in a more positive light. By adopting an equitable lens, we can ensure that we are meeting the unique needs of individuals and providing the support they require in a way that is tailored to them. This approach will help us deliver more inclusive, compassionate, and effective care.”

Scott Jessie

Chief Nursing Officer, Upstate University Hospital.

With the organization since: 1999.

In current position Sept. 16, 2021

Education: Doctor of Healthcare Administration degree, Oklahoma State University, expected graduation, spring 2025; 2023, MBA, Lamar University; 2007, Master of Science in nursing, clinical nurse specialist with minor in adult education, SUNY Upstate; 2003, Bachelor of Science degree in nursing, SUNY Upstate; 1998, Associate of Applied Science in nursing, Cayuga Community College.

Career Highlights: Has worked at Upstate since 1999 in various roles, including as operations section chief during COVID-19 response, and executive director of nursing, with oversight for the following areas: emergency services, triage and transfer center, Poison Control Center, administrative supervisor group, staffing support specialist group, throughput operations center, patient flow administrator, throughput nurse team, discharge hospitality center nursing business operations.

Current affiliations: American Organization of Nursing Leadership, New York Organization of Nurse Executives and Leaders, Central New York Organization of Nurse Executives and Leaders.

What is your biggest challenge in your current position? “The challenges are many and that’s what makes the role exciting. I think the single biggest challenge right now is staffing and capacity management.”

What is your greatest strength professionally? “I think my biggest strength is collaboration.”

If you could make one change to the current healthcare system, what would it be? “Improve the financial footing of all healthcare organizations so we can collectively meet the incredible needs of our communities. A better financial picture lets us all invest in our people, infrastructure, and services.”

How do you support the well-being of your team? “By tackling tough issues like increases in workplace violence and burnout. We have a chief wellness officer, a dedicated staff social worker, a strong EAP program, workplace violence coordinators, and a strong focus on managing workload and helping people disconnect from work. We are creating recharge spaces for staff to be able to decompress for a few minutes during their shift as well. We try to be flexible with scheduling and offer remote work opportunities where we can.”

Richard Kim

Founder and principal at Richard Kim Medicine.

With the organization since: 2014.

in the current position since 2014.

Education: Bachelor of Science degree from the University of Washington; Doctor of Medicine degree from Albany Medical College, where he completed a combined residency in internal medicine and pediatrics, followed by a fellowship in sports medicine. Holds board certifications in internal medicine and pediatrics, with a certificate of added qualification in sports medicine.

Career Highlights: Founder of Richard Kim Medicine, a practice dedicated to nonsurgical orthopedics and regenerative therapies. Serves as a team physician for USA Rugby. At Richard Kim Medicine, he focuses on regenerative medicine practice, utilizing patients’ own blood and stem cells to treat chronic pain and promote healing, offering non surgical solutions

for conditions like back pain and arthritis. Offers webinars and educational resources to inform patients about regenerative therapies and their benefits.

Current affiliations: Affiliated with Richard Kim Medicine, a private medical practice specializing in regenerative therapies aimed at helping active adults regain mobility and reduce pain.

How do you describe your managerial philosophy or approach? Exemplifies a visionary yet hands-on approach to management. His philosophy revolves around patientcentered care, innovation and continuous improvement. As the founder of Richard Kim Medicine, he leads by empowering his team to deliver cutting-edge regenerative therapies while fostering an environment of compassion, collaboration and excellence. His focus on leveraging patients ’ potential for healing reflects his belief in personalized solutions and sustainable health outcomes. His leadership style is rooted in integrity, adaptability, and a commitment to inspiring those around him to achieve the highest standards of care.

What type of skills make you an effective leader? Possesses a diverse and highly specialized skill set that makes him an effective leader in his field. His expertise spans internal medicine, pediatrics and sports medicine, providing him with a deep understanding of both technical medical practices and holistic patient care. Beyond his clinical acumen, he demonstrates strong strategic thinking, effective communication and adaptability, essential for guiding a team and driving innovation in regenerative medicine. His ability to build trust, foster collaboration and mentor his team ensures the delivery of exceptional care and continuous professional growth. His commitment to education, patient advocacy and leveraging cutting-edge techniques showcases his unique combination of empathy and vision, which sets him apart as a leader

care. Encouraging collaboration between healthcare providers, researchers, and technology developers will foster innovation tailored to regional needs. 3) Preventive Care: Shifting the focus from reactive to proactive healthcare is essential. Public education campaigns on nutrition, fitness, and early detection of chronic conditions can reduce the burden on healthcare systems and improve overall community health outcomes.

By investing in these areas, the region’s healthcare industry can evolve to be more inclusive, forward-thinking, and sustainable.

Executive Director, Onondaga Council on Alcoholism & Addictions, Inc. dba Prevention Network.

With the organization since: 2013.

In the current position since: 2023.

Education: “I have a Bachelor of Arts degree from The Evergreen State College and I am a Credentialed Prevention Specialist (CPS).’

Career Highlights: “Being selected as executive director at Prevention Network has been a career highlight. I started with the organization as a volunteer in 2011 and am thrilled to still be here in this new capacity.”

Current Affiliations: “I am fortunate to serve as the chairperson of the Central New York Alcohol and Drug Association and as a board member for the Councils on Addictions New York State. Additionally, I am currently a board member for the Onondaga County District Attorney’s Advisory Council, and as one of the event coordinators for the LaFayette Apple Festival.”

If you could make one change to the current healthcare system, what would it be? “Ease of access and simplicity of processes. Our healthcare system is challenging to navigate and without support can be daunting.”

How do you support the well-being of your team? “Prevention Network believes strongly in the substance abuse and mental health services administration’s Eight Dimensions of Wellness which consist of emotional, physical, occupational, intellectual, financial, social, environmental and spiritual aspects of each person’s life. We recognize that there are at least these eight different areas of an individual’s life that need to be aligned for overall well-being. We try to incorporate this attitude of mindfulness into our internal team activities as well as the work we do in the community.”

Felissa Koernig

President and Chief Executive Officer, Oneida Health Inc.

With the organization since: September of 2023.

In current position since: September of 2023.

Education: BS Business Administration from Elmira College; Juris Doctorate (law degree) from Pennsylvania State University; Master of Business Administration (MBA) from Pennsylvania State University; and presidential management fellow (PMF).

How can the healthcare industry in the region be improved? “The healthcare industry in the region can be significantly improved by focusing on three key areas: accessibility, innovation, and preventative care. 1) Accessibility: Enhancing access to healthcare services, particularly in underserved communities, is crucial. This can be achieved by expanding telemedicine, mobile clinics and community health programs to reach patients where they are. 2) Innovation: Adopting advanced medical technologies, such as regenerative medicine and minimally invasive treatments, can provide more effective and efficient

What is your biggest challenge in your current position? “Navigating the multitude of systems as a nonprofit we work within such as financial, programmatic, state and county processes, etc.”

What is your greatest strength professionally? “One strength that I believe I possess is the ability to build relationships whether they are internally or in the community. In this field, everything comes down to the relationships you build and foster.”

Career Highlights: Previously served as the president of Guthrie Corning Hospital in Corning; served as senior vice president – chief operating officer of Guthrie Towanda Memorial Hospital in Towanda, Pennsylvania; Served as associate director – chief operating officer of the Veterans Affairs Medical Center in Charleston, South Carolina.

Current affiliations: Fellow of American College of Healthcare Executives; member at Pennsylvania Bar Association, the Hospital Association of New York, and Iroquois Healthcare Association.

What is your biggest challenge in your current position? “I entered my new role after a period of extended turnover in both the CEO role and the executive team. This turnover led to delayed decision making and intensified the urgency of some of the issues

that are facing us. My biggest challenge is balancing the need to implement change with the risk of acting too quickly. If I delay action, the issues will be larger when we eventually do have to address them. If I act too quickly, I risk not getting staff on board and in sync with the future path.”

What is your greatest strength professionally? “I’ve always considered my greatest strength to be my ability to build a dynamic team. I have always tried to align people with roles that complement their natural abilities. I also identify strengths and weaknesses of the group and try to recruit to create skill balance and diversity of perspectives. This approach has helped me surround myself with people who aren’t afraid to tackle big challenges and who achieve great successes.”

If you could make one change to the current healthcare system, what would it be? “My predecessor in this role has been known to say that the healthcare system was designed to fail, and I think that is an accurate statement. I’m not sure that there is one change that would be able to compensate for the many areas that need addressing from workforce to reimbursement to regulation. However, the one area likely to have the most impact is to make the industry more attractive, so more people choose to enter it and then remain in healthcare for the entirety of their career.”

How do you support the well-being of your team? “I am committed to giving them the latitude they need to succeed and the reassurance that I have their backs. Additionally, I try to avoid allowing nonemergent work situations to interfere with their family and relaxation time. During COVID there was little ability to separate from work, so I make a conscious effort not to allow that to become a normalized part of healthcare culture.”

William LeCates

Chief Operating Officer, Mohawk Valley Health System.

With the organization since: 2024.

In current position since: 2024.

Education: Completed his medical degree, internship, residency and fellowship in nephrology at Johns

Hopkins in Baltimore, Maryland.

Career Highlights: Began his career in healthcare over 20 years ago and brings extensive expertise and experience to MVHS from a wide range of organizations and positions. Came to MVHS from JPMorgan Chase where he provided clinical oversight of the healthcare operations of 22 US health centers serving more than 150,000 employees. Previously served as president of Bassett Medical Center, Cooperstown. Also brings extensive military leadership experience. A colonel in the Army Medical Corps, he currently serves as the New York Army National Guard state surgeon. He is a graduate of the United States Army War College and has served overseas tours in Afghanistan, Iraq and Liberia.

Current affiliations: Board-certified in internal medicine and nephrology; fellow of American College of Physicians; member of American Society of Nephrology.

What is your biggest challenge in your current position? “MVHS has tremendously talented individuals working at locations throughout Utica and across the surrounding areas. As a new leader, my greatest challenge is getting to know the people, the history and the community. Personal presence and listening have taught me a lot about this outstanding organization. I look forward to helping MVHS grow and thrive in the years ahead.”

Joseph Murabito

President and Managing Member: Elemental Management Group, Morningstar Residential Care Center, Waterville Residential Care Center, The Gardens by Morningstar, Aaron Manor Nursing and Rehabilitation Center.

With the organization since: 2012

In the current position since: 2012

Education: Bachelor’s degree in health administration from Ithaca College; Master of Science degree in health administration from Cornell University.

How do you describe your managerial philosophy or approach? “Collaborative, transparent, assertive and outcomes oriented.”

What skills make you an effective leader? Persistence, practical management style, sense of priority and ability to make timely collaborative decisions.

Chad Penoyer

Director of Operations, Dignity Plus Inc.

With the organization since: 2010.

In current position since: 2014.

Education: Bachelor of Science degree in business administration from Castleton University of Vermont; MBA from Clarkson University.

Career Highlights: “When I graduated from college, my father welcomed me to work with him in the family business. At that time Dignity Plus was a thriving business but lacked the technology to streamline our processes. I said ‘Dad, one day I will be able to run this place from my phone.’ And today, I basically can. I took everything digital, from health care software for scheduling and client care plans to payroll.”

Current affiliations: “We are not affiliated with any other organization but referred by many local organizations such as Hospice of CNY, Family Medical Care Group and St. Joseph Health.”

What is your biggest challenge in your current position? “Finding compassionate caregivers (nurses and certified home health aides) to work one-on-one with clients in their homes. We do have a great core group of caregivers who are loyal, compassionate and experienced in homecare. This group has longevity with Dignity Plus and we are grateful for their services!”

What is your greatest strength professionally? “No job is too big or too small.”

If you could make one change to the current healthcare system, what would it be? “I believe in everything in moderation. I think a lot of our nation’s problems, obesity for instance, can be curbed with diet and exercise, rather than weight loss drugs and surgeries. Taking a pill is easier than lacing up your running shoes every day. But which is the healthier option? I know all illnesses can’t be cured with healthy lifestyle. But I also believe pharmaceutical companies rely on pushing

drugs to meet their sales quotas. So if I could change one thing, it would be to prescribe healthy foods and more movement into people’s lives. Movement is medicine.”

How do you support the well-being of your team? “We at Dignity Plus are not the biggest home health care agency, but we strive to be the best. I know all my employees by name and many of our clients by name. As a small family-owned agency, it’s the personal connection that makes all the difference. We listen to our caregivers needs as well as our clients. No one here is simply a number.”

Tricia Peter-Clark

President and Chief Executive Officer, ConnextCare

With organization since: 2013

In current position since: 2021

Education: Bachelor’s degree in health services, D’Youville College; Master of Business Administration, St. Joseph’s College; board-certified in healthcare management, American College of Healthcare Executives.

Career highlights: “During my tenure at ConnextCare, I am most proud of bringing together disparate operations and cultures, from the five acquired practices into one unified and efficient primary care network throughout Oswego County. Subsequent to the integrated practices, I am proud of the leadership I provided during our rebranding campaign that led to our new name, ConnextCare, which truly signifies the magnitude of reach we have across Oswego County, without limiting our potential for future growth. Receiving the 40 Under 40 award from the CNY Business Journal in 2018, joining the list of other young distinguished leaders is also a true highlight and an honor. Earning my fellowship status with the American College of Healthcare Executives in June of 2019. Leading expansion and growth opportunities in the middle of COVID-19, which resulted in opening of two new practice sites in Oswego County and a new dental partner within long-term care.”

Current affiliations: Director, Central New York Area Health Education Center; director, County of Oswego Industrial Development Agency; treasurer, Operation Oswego County, Inc.; treasurer, Oswego County

Integrative Delivery Network Independent Provider Association, LLC; vice president, Upstate Community Health Collaborative Independent Provider Association, LLC; vice president, Finger Lakes Independent Provider Association; fellow, American College of Healthcare Executives; member, Oswego County Health Department Professional Advisory Committee; member, New York State Association for Rural Health; member, Community Health Center Association of New York State; member, Medical Group Management Association; member, Healthcare Financial Management Association; member, Zonta Club of Oswego.

How do you describe your managerial philosophy or approach? “My approach aims to build strong relationships with staff across all disciplines, demonstrating a high level of respect, trust and integrity, which yields a motivated, hardworking and committed workforce full of endless collaboration and growth.”

Skills that make you an effective leader: “I have strong communication skills, with a high level of decisiveness. I’m flexible to changes daily and believe that delegation is an art, not a weakness. I demonstrate a continuous positive attitude and enjoy mentoring talent around me as they are capable of great things if you share your vision and constructively guide them along the way.”

How can the business climate in Oswego County be improved? “Continue to showcase the many assets we have within our county, to encourage the attraction of new businesses, while supporting the expansion of others.”

Rhonda

Reader

Vice President for Clinical Services – Chief Nursing Office, Oneida Health.

With the organization since: August 2021.

In current position since: August 2021.

Education: St. Joseph’s School of Nursing, RN diploma; SUNY Institute of Technology, bachelor’s degree in nursing; Syracuse University, master’s degree in nursing; The Sage Colleges, doctorate degree in nursing.

Career Highlights: “I began my nursing career at Oneida City Hospital — now Oneida Health — two days after graduating

from St. Joseph’s. It was a wonderful place for a brand-new nurse – welcoming and supportive. After three years at Oneida, I returned to St. Joseph’s and spent 25 years in a variety of roles in perioperative nursing, faculty and leadership. In 2014, I became the dean of Crouse College of Nursing, now Pomeroy College of Nursing. While at Crouse I served in a dual role of dean as well as vice president of clinical services. In 2019, Bryant & Stratton College hired me to begin a bachelor’s degree nursing program. That was a great opportunity to help address the high demand for RNs in Central New York, and that program is now graduating classes several times a year. Finally, the prospect of returning to Oneida as the chief nursing officer was truly appealing. My goal as CNO is to ensure our current and newly hired staff experience the same encouraging, caring culture that I felt as a new nurse.”

Current affiliations: NYS Board for Nursing; St. Joseph’s College of Nursing Alumni Board of Directors; ANA Next Generation Leadership Fellowship Mentor; member of American Nurses Association and American Organization of Nurse Executives; advisory board member of several regional nursing programs.

What is your biggest challenge in your current position? “I love my job. I am fortunate to lead a group of tremendous professionals and our patients and families receive exceptional care at Oneida Health. I think my greatest challenge is maintaining our clinical workforce in the face of: loss of skills/ talent as seasoned clinicians retire, addition of travelers to cover vacancies, and scarcity of applicants. Even while acknowledging this ongoing challenge, I have to also point out that Oneida is a great place to work and we have actually converted some of our travel nurses to per diem or permanent positions.”

What is your greatest strength professionally? “I was fortunate to have been mentored through my career. Jay Kohlbrenner served as chief nursing officer at St. Joseph’s and later at Oneida Health, and Marianne Markowitz was the dean of St. Joseph’s College of Nursing. Both of those women supported and guided me. I learned so much from each of them, not only about acute care and nursing education, but about the importance of nurturing relationships and supporting one another. I am grateful to them and others who have given me opportunities to grow and accept new challenges. From those early experiences and the privilege of having served in both areas (clinical and academic), I’ve gained an appreciation for nursing students’ experiences combined

with an understanding of the demands of professional nursing practice. I hope that makes me a more empathetic and compassionate leader and advocate for all care providers.”

If you could make one change to the current healthcare system, what would it be? “The first thing that came to mind was the amount of regulation we face in healthcare. I certainly understand and appreciate standards and regulatory requirements for the safety and well-being of our patients and staff, but I do think the burden is great on all care providers. Their attention is often diverted from the patient and issue at hand by the numerous required questions and assessments that don’t actually focus on the person in front of them. Additionally, because of our nation’s fragmented healthcare system focused on illness and sick care, patients are frequently faced with uncoordinated care and our resources go toward intervention rather than early prevention. Our ideal system would address these issues and decrease the barriers to an integrated, seamless approach to healthcare.”

How do you support the well-being of your team? “This is truly a challenge. Clinical leaders have 24-hour responsibility and often must balance their teams’ needs with the priorities of the organization. One way I’ve addressed the working conditions and well-being of the leaders I work with was to propose a four-day workweek. The clinical leaders are a cohesive group who support one another, so the idea of covering for a colleague worked well. This small change gave several leaders an opportunity to be home with small children, attend classes or just have time away during the week. Another strategy was to create leadership development classes in collaboration with the director of human resources. We either teach the classes ourselves or enlist the help of our colleagues or guest speakers. This home-grown program is one way we are promoting professional development at Oneida. Finally, as I said earlier, my goal from the day I accepted this position has been to create a supportive environment for staff and clinical leaders. I advocate for shared governance and committee participation and strive to ensure everyone has a voice — particularly those closest to our patients’ bedsides. My strategies for maintaining these conditions include open communication, fair and safe nurseto-patient ratios, mutual respect, an open door and a continued presence in the clinical departments.”

Lynne Greenman Alton Ryberg

Hearing Instrument Specialist, Beltone.

With the organization since: May 2023 but have worked with the parent company owners since 2015.

In current position since: April 2021.

Education: Associate’s degree in liberal arts and science; New York state hearing aid dispens er course; national board certification exam.

Career Highlights: “Becoming a hearing special ist has been one of the best things to happen for me, as well as recently becoming board certified. My skill to take impressions for custom products I feel stand out as well as the ability to modify for a better fit. I also feel that the amount of people I have brought back on the hearing journey has made a substantial impact.”

We have always been treated with respect and as such treated as family. You couldn’t ask for a better company to work for.”

Jennifer Shorr

Owner, That Insurance Girl Financial Services LLC.

With the organization since: 2006.

In current position since: 2006.

Education: SUNY Oswego graduate.

Career Highlights: “Seeing my clients thriving and feeling confident their medical needs are protected from financial risk is a daily highlight for me.”

Current affiliations: International Hearing Society (HIS), National board certified hearing instrument specialist (NBC-HIS), and New York State certification in hearing aid dispensing (NYS-HAD).

What is your biggest challenge in your current position? “Having my hands tied when it comes to certain things. I would love the ability to be able to see patients a bit younger since NYS is lacking in pediatric practitioners. I also feel that insurances tend to not look at hearing specialists when there is a need.”

What is your greatest strength professionally? “I would say my ability to treat my patients and bring down their fears when it comes to hearing aids. They come in with the stigma that hearing aids will make me look old. But after we sit and discuss they are more relaxed.”

If you could make one change to the current healthcare system, what would it be? “Personally, it would be to take some of the decisions about care and follow up out of the insurance companies hands and to allow the patient to choose where they want to use benefits and eligibility without repercussion.”

How do you support the well-being of your team? “By being available and going above and beyond when necessary. We are a team, and if you say ‘that is not my job’ it affects everyone on the team. I love my career and who I work for.

What is your biggest challenge in your current position? “Medicare can be overwhelming for many people, and misinformation is everywhere. One of my ongoing challenges is cutting through the confusion to provide clear, trustworthy guidance so clients feel empowered rather than frustrated by the process.”

What is your greatest strength professionally? “I believe that success is built on small, consistent steps over time. Whether it’s serving my clients, growing my business, or mentoring agents, my dedication and persistence have been the key to long-term success.”

If you could make one change to the current healthcare system, what would it be? “Simplifying Medicare and healthcare education. I would make Medicare and healthcare options easier to understand for consumers. Many people feel overloaded by complex policies, confusing terminology, and ever-changing regulations. If we could streamline education and transparency, patients would feel more confident in making informed decisions about their co v erage and care.

How do you support the well-being of your team? “Creating a supportive work environment. I prioritize a supportive and positive work environment where my team feels valued and heard. Open communication is a must as well as mutual respect, and a sense of camaraderie to help create a workplace where everyone feels comfortable and motivated.”

Avneet Singh

Attending Cardiologist and Chief of Specialties, Hamilton Heart Center and Community Memorial Hospital, Hamilton.

With the organization since: October 2021.

In the current position since: October 2021.

Education: Medical School from Maulana Azad Medical College, New Delhi, India; internship, residency and chief residency in internal medicine, fellowship in cardiology from SUNY Upstate Medical University.

Career Highlights: Director of echocardiography, University Cardiology at SUNY Upstate Medical University; chief of cardiology and specialty services at Hamilton Heart Center – Community Memorial Hospital.

Current affiliations: Community Memorial Hospital and Crouse Hospital. Fellow of American College of Cardiology; member of the American Society of Echocardiography, the American Heart Association and the American College of Physicians.

What is your biggest challenge in your current position? “To improve access of our deserving rural community to contemporary cardiology services. A big part of that will be the widespread adoption of tele cardiology; to bring technically advanced cardio-diagnostics right here in the rural community; and to have the rural community associate cardiac care with health promotion and disease prevention rather than just disease treatment.

What is your greatest strength professionally? “I am an early adopter of technological advances and updates in diagnostics and treatment, and practice with a lot of empathy and try to treat my patients as my own family. This helps me strive for the best for my patients.”

If you could make one change to the current healthcare system, what would it be? “Improve access to the standard of care diagnostics and treatment for our entire population, without financial hardship.”

How do you support the well-being of your team? “Having conversations among staff

on a day-to-day basis and keeping the atmosphere friendly and conducive to optimal work performance; team building events outside of the office.”

Martin Stallone

Chief executive officer, Cayuga Health System.

With the Organization since: 2009.

In current position: January 2019.

Education: Medical degree from University of Pennsylvania; MBA from Wharton School of Business (UPenn); master’s degree from Naval War College; bachelor’s degree from Cornell University; Graduate Medical Education degree from Hospital of the University of Pennsylvania (internal medicine).

Career Highlights: Serving as medical director of Cayuga Health Partners (CHP), a physician hospital organization that has won various distinctions, including being the highest quality, lowest cost ACO in New York state in 2017. CHP is a leader in innovative value-based purchasing arrangements in Central New York. Various physician leadership roles including as president of CMC’s medical staff and president of the Tompkins County Medical Society. Served for six years as the commander of the 174th Medical Group of the 174th Attack Wing at Hancock Field before being appointed as the state air surgeon of New York effective in September 2019.

Current Affiliations: Fellow of American College of Healthcare Executives (FACHE); board diplomat, American Board of Internal Medicine; board member of HealtheConnections; regional advisory board member for Excellus BlueCross BlueShield, CNY region; New York State Air Surgeon, New York Air National Guard; Tompkins County (and NYS) Medical Society; attending physician, Cayuga Medical Center medical staff.

that support larger goals, and I ensure we take care of each other while we strive for success. I deeply respect the professionals I have the privilege to lead and that sentiment underscores all my interactions.”

Skills that make you an effective leader: “I have been fortunate to have operational experiences in the outpatient setting (group practice administration), network management including physician and facility contracting and hospital operations. In my military career, I have led teams in high stress environments and learned to make time constrained decisions amidst uncertainty. As an attending physician and clinical director, I have directly cared for patients in the inpatient setting and worked to improve complex processes involving systems. I have held various leadership positions in community-based organizations and (I believe that) I understand what is expected of the healthcare system by our society.”

How can the healthcare industry in the region be improved? “Healthcare organizations are under an unparalleled amount of pressure to evolve and they would greatly benefit from more supportive policies (both federal and state) that assist in transforming them to central actors in the modern healthcare system. This would require, among other things, for the systems to cooperate in ways that produced efficiencies and shared best practices.

Darlene Stromstad

How do you describe your managerial philosophy of approach? “I enjoy a high tempo and authorize my team to innovate and take calculated risks in order to achieve stated objectives. I freely delegate authority, but never the responsibility for achieving Cayuga’s mission. Our team works collaboratively to achieve objectives

President and Chief Executive Officer, Mohawk Valley Health System.

With the organization since: Jan. 1, 2019.

Education: Fellow in the American College of Healthcare Executives; BA from University of North Dakota; MBA, Rivier College, Nashua, New Hampshire.

Career Highlights: The construction the Wynn Hospital and surrounding medical campus in Downtown Utica is the second time in my career I have been involved in building a new hospital. What a wonderful once in a lifetime (or twice) opportunity! My career path has always been focused on transformation, which has led me to interesting challenges and required me to stretch and handle complications I never thought possible. And it has been a gift.

Along the way, I’ve met wonderfully talented and caring healthcare professionals and interacted with patients at their most vulnerable times. It is such meaningful work!

How do you describe your managerial philosophy or approach? “I have to show up every day with my whole self. The more open I am as a person with my coworkers the better CEO I am. It is about servant leadership. Never can you expect an employee to do something you would not do yourself. No task is too big or too little. Solid leaders must lead from a position of integrity. If you compromise that, you can accomplish nothing.”

What skills makes you an effective leader? “I am very resilient so I can handle setbacks and challenges while staying focused on the long-term goal. I have the courage to take on challenges which builds on one’s experience. And I have a sense of humor which makes every day just a bit more fun.”

How can the healthcare industry in the region be improved? “We need to increase interest from physicians looking for a great place to live and practice – and what better way than with a brand new, state-of-the-art hospital and medical campus! And, as we recruit doctors, nurses and other skilled healthcare professionals, we are also looking to expand our role as a teaching hospital. Over the last few years, we have added five residency programs to our medical education division. Today, we have residents in podiatry, psychiatry, OB- GYN, general surgery and transitional year, in addition to our two long-standing residency programs in family medicine and dentistry. We are also the clinical site for third and fourth year medical students from Lake Erie College of Osteopathic Medicine and the University of New England. That’s more than 140 physician learners on our campus today. And that’s in addition to the nursing students from our St. Elizabeth College of Nursing and other clinical students from area colleges. Our region can truly benefit from a teaching hospital and medical campus!

Staci Thompson

Education: Bachelor’s degree in biology from Gannon University in Erie, Pennsylvania; Master of Healthcare Administration degree from Pennsylvania State University in State College, Pennsylvania.

Career highlights: Held progressive leadership positions for more than 27 years at The Guthrie Clinic in Sayre, Pennsylvania, where she served as the executive vice president and chief operating officer for Guthrie Medical Group. While at Guthrie, also held the role of executive vice president in its performance improvement office; concurrently held vice president system-level positions in Guthrie’s medical group operations, as well as for its oncology service line. Also served as a board member for the United Way, Guthrie Federal Credit Union and Guthrie’s Emergency Operations Center.

Current affiliations: Fellow in the College of Medical Practice Executives.

Amy Tucker

Chief Medical Officer, Upstate University Hospital, Associate Dean for Clinical Affairs, College of Medicine; Vice President, Ambulatory Services and Population Health.

With the organization since: April 2017.

held the position of chief medical officer for Locus Health, LLC, a company providing comprehensive care coordination, remote patient monitoring, and performance optimization using advanced data analytics.

Current affiliations: Fellow of the American College of Cardiology and the American College of Physicians.

How do you describe your managerial philosophy or approach? “I try to adapt my approach to the context I am in, while adhering to guiding principles of fairness, appreciation, ownership, commitment, and an insistence on excellence. I surround myself with people who are smarter and more skilled than I am, and try to learn as much as I can from them.”

What skills make you an effective leader? “No one is more surprised than I am that I have found myself in a leadership position. I have no secret sauce for effectiveness. What I do is try to live according to my guiding principles daily and try to learn something each day that will make me a better leader tomorrow. To be honest, I pretty much fall off my pony every day, and I get right back on it the next.”

In current position since: 2018.

Education: Master’s degree in healthcare management from the Harvard School of Public Health; medical and undergraduate degrees from the University of North Carolina-Chapel Hill.

How can the healthcare industry in the region be improved? “COVID-19 has reminded me daily of the strength and commitment of the professionals in our healthcare community. Dedicated individuals from every healthcare discipline have partnered during the pandemic to expand home-based care and telemedicine, to deliver front line care to patients with COVID-19 and other illnesses, to develop new therapies and tests, and to help keep communities safe through expanded testing. I would like to see the healthcare industry build on this momentum with the goals to improve access, convenience, cost, and equity.”

President and CEO, Bassett Healthcare Network.

With organization since: May 2023.

In current position since: March 2024.

Career Highlights : Was previously on the faculty at the University of Virginia, where she served as founder and co-director of the Women’s Cardiovascular Prevention Clinic and as the director of Ambulatory and Consultative Cardiology Services. The recipient of several teaching awards, she has a longstanding investment in medical education, serving as the associate dean for clinical affairs in the Upstate College of Medicine, and having previously served as the associate chairwoman of medicine for undergraduate medical education and director of the cardiovascular fellowship training program while at the University of Virginia. Prior to coming to Syracuse, also

Henry Weil

Chief Clinical & Academic Officer, Bassett Healthcare Network and President of Bassett Medical Center.

Education: Doctorate in Medicine from Columbia University College of Physicians and Surgeons in New York City. Bachelor of Science from Hamilton College.

Career highlights: In addition to his responsibilities as chief clinical and academic officer at Bassett Healthcare Network, and chief operating officer of Bassett Medical Center, also works as senior associate dean for the ColumbiaBassett Program at Columbia University’s College of Physicians and Surgeons. Oversees efforts to support the Bassett Medical Group, quality and safety, talent acquisition, medical staff recruitment, research, and education. Has previously held leadership positions in graduate medical education, hospital revenue cycle operations, health care informatics, patient experience, management of inpatient building and development of hospitalist and intensive care programs at Bassett Healthcare Network.

Current affiliations: Board-certified in internal medicine, with a subspecialty certification in geriatric medicine, from American Board of Internal Medicine.

Stuart

M. Wright

Chief Financial Officer, Upstate University Hospital.

With the organization since: 2008.

In current position: 2008.

Education: Bachelor of Arts degree in economics, Westminster College; MBA, University of Rochester.

Career Highlights: Has served as chief financial officer of Upstate University Hospital for over 15 years. Oversees all financial functions for the hospital as well as patient access services, utilization management and retail and contract pharmacy operations. Among accomplishments is his role in facilitating and driving growth of the enterprise from $500 million in annual revenues to now more than $2 billion. Part of this growth was related to his key leadership role in the successful acquisition and integration of Community General Hospital. Also led an organization wide re-engineering of revenue cycle processes, facilitated the growth of retail pharmacy operations to over $200 million in revenues in five years, and drove a paradigm shift in the organization toward financial disciplines, which has resulted in the hospital earning profits in nine of the past 10 years despite cuts to state support. During the COVID-19

HEALTHCARE LEADERS

pandemic, was instrumental in monitoring hospital finances, ensuring funding for needed resources to fight the pandemic and working closely with the state and federal governments to address the financial implications of COVID-19 on hospitals and promoting appropriate methodologies for distribution of funds. Has been named to Becker’s List of Top Academic Medical Center CFOs to Know in 2022, 2023 and 2024. Prior to joining Upstate University Hospital, served in other divisional CFO roles for both Cigna, Inc (a national healthcare insurer) and Empire Blue Cross (a Medicare fiscal intermediary).

Current affiliations: Health Care Financial Management Association, Vizient CFO Council, New York State Society of Certified Public Accountants, American Association of Certified Public Accountants.

What is your biggest challenge in your current position? “One of the biggest challenges we face as a public institution are changes to reimbursement methodologies and funding levels from state and federal agencies. Potential funding swings of over $100 million annually can have a staggering impact on our finances and ability to meet the healthcare needs for the communities we serve.”

What is your greatest strength professionally? “I feel that most of the professional successes I’ve achieved in my career are a result of my tenacity. I may not be the smartest or most eloquent leader, but I am extremely driven for results and rarely if ever will give up on something I believe is important to our organization or patients.”

If you could make one change to the current healthcare system, what would it be? “This is a tough question. I suppose if I had to offer only a single change it would be to somehow simplify our system. Simplify how our patients can timely access appropriate care and simplify how we are paid for delivering that care. So much time and resources are wasted dealing with the complexities and vagaries of our current system.”

How do you support the well-being of your team? “I am very blessed to have an amazing team of leaders and staff that support my organization at Upstate. They are my greatest asset and I believe that successful leaders are ones who genuinely care about and invest in their staffs.”

Mark K. Zeman

Chief Information Officer,

Upstate University Hospital.

With the organization since: 1995.

In current position since: 2017.

Education: Clarkson University, Bachelor of Science, Civil and Structural Engineering.

Career Highlights: Served as unit manager at General Electric Company (Aerospace) before joining Upstate in 1995; built the first enterprise network at Upstate, enabling the rollout of an EHR, PACS, email and other enterprise systems and providing universal connectivity, high reliability and throughput; 2004 President’s Employee Recognition Award, Outstanding Contribution of the Year (Non Clinical/ Support); 2009 President’s Employee Recognition Award, Campus Leader of the Year; Associate Administrator over network services, operations, telecommunications, customer support, biomedical engineering (all IT departments) and the hospital’s supply chain and materials-related services; appointed CIO of Upstate Medical University, comprised of four colleges, two hospitals using the Epic EHR and over 10,000 faculty, staff and volunteers; formed the IMT Staff Development Office to focus on succession planning, career development, recruitment and retention, and community engagement for the purposes of generating interest in IT as a career and as a way to recruit younger, more diverse employees; created the moonshot team, which collaborates using data analytics and complex visualization tools to bring new perspectives to problems, resulting in sustainable solutions that positively impact stakeholders, our community and New York state. Their projects have improved clinical workflows, realized a return on the investment of over $1 million in the first half of 2020, broadly impacted the health of New York state residents and helped SUNY schools make decisions about bringing students back to campuses; designed ELUCIDATE, an app that enables users to establish a newsfeed to follow the progress and status of Upstate projects of interest to them. In 2024, he was named to the Becker’s Hospital Review’s 2024 list of CIOs to know.

Current affiliations: SUNY Council of Chief Information Officers, Healthcare Association of New York State, College of Healthcare Information Management Executives.

What is your biggest challenge in your current position? “With over 30 replacement or new IT positions open at any given time, staffing is my biggest challenge.”

What is your greatest strength professionally? “My greatest professional strength is the drive to innovate instead of relying on traditional methods to effect change and resolve long-standing pain points.”

If you could make one change to the current healthcare system, what would it be? “This is a very difficult question to answer, as there are so many competing changes. My top choices would be to make healthcare less bureaucratic and to improve access.”

How do you support the well-being of your team? “To support the well-being of my team, I promote open and honest personal and professional communication, which is a precursor to building a trustful work environment.”

Gary Zimmer

Chief Medical Officer, Mohawk Valley Health System.

With the organization since: 2024.

In current position since: 2024.

Education: Completed his residency with The Harvard Affiliated Emergency Medicine Residency; Doctor of Medicine from Cornell University; Bachelor of Arts in molecular biology at Princeton University.

Career Highlights: Began his career at Johns Hopkins University, where he served as core faculty in the department of emergency medicine. Left Johns Hopkins to serve as the chairman of the department of emergency medicine at Harbor Hospital (part of MedStar Health), which began his 20-year leadership path in emergency medicine and healthcare administration. Held leadership positions with TeamHealth, Mercy Health System and Crozer Health and Sound Physicians.

Current affiliations: Board-certified, American Board of Emergency Medicine; board-certified, American Board of Preventive Medicine (clinical Informatics); fellow, American College of Emergency Physicians; member of American Medical Association, American College of Emergency Physicians and Healthcare Information and

Management Systems Society.

What is your biggest challenge in your current position? “The biggest challenges we face are to ensure that we have highly coordinated, patient-centric care that is of the highest quality. In order to accomplish this, I am responsible for improving the synergy among the employed medical staff, independent medical staff, nursing and the countless other departments that provide care to our patients.”

What is your greatest strength professionally? “I pride myself on building highly functioning, diverse teams of talented individuals. The team must think of innovative solutions, be bold and be willing to take risks and it is my job to ensure they feel supported, appreciated and recognized for their contributions to our combined success.”

If you could make one change to the current healthcare system, what would it be? “I wish that there was a single change that could make substantial improvement. Unfortunately, the degree of dysfunction in the U.S. healthcare system is profound. Having said that, I would change the way that we the providers communicate, and build an automated platform so that we could easily communicate with each other directly, eliminating the need for fax machines, answering services, pages.

How do you support the well-being of your team? “Promote a good work life balance, recognize as many people as possible, encourage people to unplug during their vacation time and family time and treat everyone with respect and dignity.”

REGIONAL HEALTH AT A GLANCE

HEALTH OUTCOMES (BY COUNTIES)

HEALTH FACTORS (BY COUNTIES)

CLINICAL CARE (BY COUNTIES)

SOCIAL & ECONOMIC FACTORS (BY COUNTIES)

Source: www.countyhealthrankings.org, maintained by the University of Wisconsin — Population Health Institute, part of School of Medicine and Public Health.

NUMBER OF INPATIENT VISITS (GREATER CENTRAL NEW YORK AREA-HOSPITALS)

NUMBER OF ER VISITS (GREATER CNY AREA-HOSPITALS)

NUMBER OF O.R .SURGERIES (SYRACUSE AREA HOSPITALS

CNY-AREA LARGEST HOSPITALS - NO. OF EMPLOYEES

LARGEST REGIONAL HEALTH SYSTEMS -

HOSPITALS CENTRAL NEW YORK

INFORMATION PROVIDED BY INDIVIDUAL HOSPITALS BETWEEN NOVEMBER AND DECEMBER 2024

Auburn Community Hospital

Address

17 Lansing St.

Auburn, NY 13021

General Information

315-255-7011

www.auburnhospital.org

President and CEO

Scott A. Berlucchi

Chief Nursing Officer

Jacqueline Dawe (Senior Director of Nursing/Quality)

Chief Financial Officer

Jason Lesch

Number of Employees: 1350

Licensed Physicians: Not provided

Number of Beds: 99

Inpatient Visits in 2023: Not provided

Outpatient Visits in 2023: Not provided

Visits to Emergency Department in 2023: Not provided

Number of O.R. Surgeries in 2023: Not provided

• New Cancer Center Opens at Auburn Community Hospital — Cancer patients in Auburn and Cayuga County had to travel far distances to get necessary care. The cancer centers in the Syracuse and Rochester locations proved to be a long journey for those in need of urgent treatment. Not anymore. Over the summer of 2024 the hospital opened a new state-of-the-art cancer center in Auburn. The cancer aims to provide the region’s most meticulous and comprehensive services for those battling cancer. The new Upstate Cancer Center brings the latest in design and technology to the Auburn community. Komal Akhtar is the medical oncologist and director of Auburn Community Hospital. She said that the new cancer center offers a more progressive and convenient way of accessing treatment. The $15 million cancer center will allow the hospital to add a more complex system of how to treat cancer patients.

❱ Auburn Community Hospital is Home to Special Blood Analyzer — Auburn Community Hospital is now the home of Abbott’s Alinity H-Series blood analyzer. It’s the only one in the entire nation. Blood analyzers find disorders and cancers. It provides a substantial amount of testing very quickly and accurately, according to the hospital.

❱ Auburn Community Hospital Strikes New Radiology Partnership —Auburn Commu-

nity Hospital (ACH) contracted with St. Lawrence Radiology Associates PC to provide comprehensive radiology reading services for ACH effective Jan. 1, 2024. Their offerings include comprehensive coverage of diagnostic and interventional radiology, equivalent to current exams and procedures. An after-hours nighthawk service ensures timely and thorough reporting during overnight hours. St. Lawrence Radiology Associates replaces the University of Rochester Medical Center who had been reading and reporting radiological exams. Physician G. Michael Maresca, president and owner of St. Lawrence Radiology, is no stranger to the Auburn Community Hospital, having held the ACH radiology contract prior to the University of Rochester’s tenure. This long-standing relationship and the services provided by St Lawrence Radiology bodes well for a smooth transition.

Bassett Healthcare Network

Address

1 Atwell Road

Cooperstown, NY 13326

General Information

1-800-227-7388

www.bassett.org

President and CEO

Staci Thompson

Chief Clinical and Academic Officer, Bassett Healthcare Network and President of Bassett Medical Center

Henry Weil, MD

Senior Vice President, Chief Nurse Executive

Angela Belmont

Interim Chief Financial Officer

Craig Faerber, CPA

Number of Employees: 4,269

Licensed Physicians: 575

Number of Beds: 306

Inpatient Visits in 2023: 11,000

Outpatient Visits in 2023: 1,000,000

Visits to Emergency Department in 2023: 75,000

Number of O.R. Surgeries in 2023: 12,093

• Bassett Medical Center First to Offer Radiofrequency Thyroid Ablation Treatment — Bassett Medical Center is now offering radiofrequency thyroid ablation treatment to remove non-cancerous thyroid growths. Cooperstown is the only location in New York state outside of New York City to offer this advanced treatment. The non invasive approach to thyroid ablation is an alterna-

tive to surgery — a simple outpatient procedure that uses an ultrasound-guided needle to deliver an electrical current to benign thyroid growths. The heat from the electricity shrinks the nodules. Treatment offers faster recovery, fewer complications and no scarring.

❱ A. O. Fox Hospital Partnering with ONC BOCES to Provide New Home for Practical Nursing Program — The comprehensive 10-month program is designed to equip students with the skills and knowledge necessary to excel in nursing roles in various healthcare settings. Students can expect an engaging curriculum covering nursing fundamentals, anatomy and physiology, pharmacology, growth and development, maternity and pediatrics, and other essential areas.

❱ Bassett Healthcare Network Expanding Fluoride Varnish Dental Treatments — Bassett Healthcare Network is working to bridge preventive dental treatment with well-child checks across its pediatric clinics with fluoride varnish treatment. Fluoride varnish, a protective substance painted on the teeth, significantly reduces risks of tooth decay and cavities. The process takes less than a minute and can be performed by a medical or dental provider. Bassett Healthcare Network’s 22 school-based health centers, which are already performing fluoride varnish treatments as part of their complement of dental care, offer it to all students who have a moderate or high risk for dental decay, which can lead to cavities and tooth loss. Now, the service is being expanded beyond Bassett’s schoolbased health program. The organization’s dental services and pediatrics departments are teaming up to bring the highly effective dental treatment to more children across Bassett’s eight-county service area.

❱ Construction Begins on Bassett Children’s Daycare Center at Bassett Medical Center — Bassett Medical Center broke ground on construction of the historic Harrison House to transform the building into a children’s daycare center. The state-ofthe-art facility, made possible by a generous grant from The Clark Foundation, will be available for the children of Bassett employees and is slated to open in late 2025 or early 2026. The children’s daycare center will offer Bassett employees on-site childcare with flexible schedules that accommodate clinical work hours, making it far easier for employees to manage professional and family responsibilities. The affordable center will offer programs for infants, toddlers, and pre school children.

❱ Bassett Healthcare Network Selected Among 30 Health Systems Nationwide to Collaborate on Age-Friendly Care for Older Adults — Bassett Healthcare Network was selected to join a group of 30 health systems nationwide in the Age-Friendly System-Wide Spread Collaborative. The first program of its kind, led by the Institute for Healthcare Improvement, has selected a small group of U.S. health systems in addition to Bassett — including Los Angeles-based Cedars Sinai, New York City-based Mount Sinai Health System, and Atlanta-based Grady Health — who will accelerate and spread adoption of evidence-based, high-quality care for older adults across all of their sites and care settings.

❱ Bassett Medical Center Unveils State of the Art MRI Equipment — Bassett Healthcare Network is now utilizing advanced MRI technology at Bassett Medical Center in Cooperstown. The Philips Ambition X MRI and Ambient Experience systems provide patient comfort, speed, high-quality scanning, and reliable performance and we are so proud that this new unit was built right within in our own region.

❱ O’Connor Hospital Launches Fundraising Initiative to Purchase New State-of-the-Art Computed Tomography (CT) Scanner — O’Connor Hospital, an affiliate of Bassett Healthcare Network, has launched a fundraising campaign to purchase a new stateof-the-art computerized tomography (CT) scanner. The upgraded equipment, which is vital to O’Connor Hospital’s continued regional service as a Critical Access Hospital, will help emergency, hospital, and clinic caregivers continue to diagnose diseases and injuries, as well as to plan medical, surgical, or radiation treatments.

❱ Valley Health Services Receives Slocum-Dickson Foundation Grant — Bassett Healthcare Network’s Valley Health Services received a $10,998 grant from the Slocum-Dickson Foundation to support equipment and therapies that will promote optimal levels of function for the long-term care and rehabilitation facility’s residents and patients. Thanks to the foundation’s generous support, a new bladder scanner, Doppler, and ergometer have been purchased. The bladder scanner and Doppler are used to assist in the timely recognition of urinary tract/bladder and blood flow concerns for residents at Valley Health Services. Using this diagnostic equipment on-site accelerates urgent medical intervention by eliminating delays in scheduling appointments and, ultimately, treatment.

These tools also prevent some transfers to acute care facilities, where patients can be taken to receive specialty care for serious medical issues. Instead, these tools allow residents and patients to be monitored and treated safely when issues may arise, without leaving the Valley Health Services facility.

❱ Bassett Cancer Institute is on the Cutting Edge of Radiopharmaceutical Treatments — Typically, this medication is delivered through an IV, but earlier this summer, Bassett became one of the first medical practice in America to deliver it via syringe injections. This major achievement was accomplished thanks to the hard work and dedication of every caregiver working at the Bassett Cancer Institute.

❱ Bassett Healthcare Network’s Cobleskill Regional Hospital Named Among Top 100 Critical Access Hospitals Nationwide — Cobleskill Regional Hospital (CRH), part of Bassett Healthcare Network, has been recognized as a 2024 Top 100 Critical Access Hospital in the U.S. by the Chartis Center for Rural Health in its just-released annual list. The award program recognizes outstanding performance among the nation’s rural hospitals based on the results of the Chartis Rural Hospital Performance INDEX®. Notably, Cobleskill Regional Hospital is the only hospital in New York State to be included on the list. As a critical access hospital, Cobleskill Regional Hospital is Schoharie County’s only provider of acute inpatient medical care, emergency care, short-stay inpatient rehabilitation, and many other diagnostic and therapeutic services. Schoharie County is more than 600 square miles.

❱ New Hybrid Operating Room at Bassett Medical Center Expanding Rapid Care for Patients During Vascular Emergencies — Bassett Medical Center in Cooperstown has opened a new hybrid operating room, or “hybrid OR”, a state-of-the-art cardiac (heart) surgery facility that is greatly expanding options for emergency heart interventions. The new space combines the traditional operating room setting with a complete cardiac catheterization lab, also known as a “cath lab”. A cath lab is a specialized area where tests and procedures are performed to diagnose and treat cardiovascular diseases – or conditions affecting the heart, arteries, and veins. Bassett’s new 1,000 square foot hybrid operating room allows staff to perform complex procedures in one place at one time. This means patients can get diagnosed and, if needed, receive surgical intervention immediately in the same space – eliminating delays and

providing the best chances for full recoveries. The hybrid operating room expedites care and dramatically lessens the need to transfer patients to other hospitals.

❱ Bassett Medical Center’s hybrid operating room is providing enhanced, timely care to people living in a rural, eight-county, 5,600 square mile region in central New York encompassing Chenango, Delaware, Fulton, Herkimer, Madison, Oneida, Otsego, and Schoharie counties. While heart disease is the leading cause of death in the United States and globally, five of Bassett’s neighboring counties have heart disease death rates consistently above or far above the New York state and national averages. In fact, Chenango County ranked among the three highest death rates in New York State’s 62 counties every year for heart disease between 2006 and 2020.

Cayuga Health System

Address 101 Dates Drive Ithaca, NY 14850

General Information 607-274-4011 www.cayugahealth.org

President and Chief Executive Officer

Marty Stallone, MD

Chief Medical Officer

Andreia de Lima

Chief Nursing Officer

Debra Morton

Chief Financial Officer

Rebecca Gould

Number of Employees: 3,100

Licensed Physicians: 224

Number of Beds: 212

Cayuga Medical Center

16: Schuyler Hospital

Inpatient Visits in 2023

6,355: Cayuga Medical Center

3,281: Schuyler Hospital

Outpatient Visits in 2023

306,889: Cayuga Medical Center

68, 659: Schuyler Hospital

Visits to Emergency Department in 2023

31,528: Cayuga Medical Center: 7,835: Schuyler Hospital

Number of O.R. Surgeries in 2023

7,456

• Cayuga Park Facility Opens — Construction on the outpatient facility began in 2020 and opened to the public in Ocotber 2023. The building includes an immediate care center, the brand-new Cayuga Cancer Center, Women’s Health all created with focus on “on-stage-off-stage” medical designs to make a less stressful environment for patients and employees.

❱ Cayuga Cancer Center Opens — Cayuga Cancer Center services move to new state of the art Cayuga Park building.

❱ Cayuga Health at Ithaca Mall — Cayuga Health expanded heart and vascular services to the Ithaca Mall in March 2024 in an effort to simplify the patient experience and foster stronger connections. In April, Cayuga Primary Care and Cayuga Rheumatology were relocated there as well, with a new laboratory services joining shortly after in July.

❱ New Affiliations — Cayuga Health in March 2024 affiliated with Cayuga Addiction Recovery Services (CARs) to facilitate seamless coordination of comprehensive services and patient care. It also affiliated with Visiting Nurse Services (VNS) to streamline home health aide services, connect the community with local resources and outpatient medical care, and with Cancer Resource Center (CRC) to provide cancer patients, and those effected by cancer, with additional resources and critical support.

❱ Cayuga Health and Schuyler County contract Emergency Medical Services — Schuyler Emergency Medical Service, operated by Cayuga Health Transport, offers mutual aid to Schuyler County residents to provide ambulance services. The contract provides increase access to emergency medical services to local residents with quick response times and quality care.

❱ Cayuga Health in October 2024 Launched New Center for Health Equity Transformation — The new center is a virtual hub for health-equity strategies and initiatives that will bring together staff, patients, and community partners to improve health equity within the Southern Tier of New York State

❱ Cayuga Health Psychology Opens Outpatient Therapy Practice in July 2024 —Cayuga Health’s first outpatient behavioral therapy services opened this past summer to enhance high-quality care amidst the

growing demand for behavioral health service locally.

Community Memorial Hospital

Address

150 Broad St. Hamilton, NY 13346

General Information

315-824-1100

www.communitymemorial.org

President and Chief Executive Officer

Jeffery Coakley

Chief Medical Officer

Michael Walsh, DO

Vice President of Clinical Services

Heather Bernard

Chief Financial Officer:

Tracy Frank

Number of Employees: 564

Licensed Physicians: 16

Number of Beds: 25

Inpatient Visits in 2023: 708

Outpatient Visits in 2023: 49,579

Visits to Emergency Department in 2023: 12,132

Number of O.R. Surgeries in 2023: 2,609

❱ Community Memorial Hospital acquired physician Scott Beattie’s gynecology practice, adding him to its medical staff along with his physician assistant Amy Roberson. The practice expanded CMH’s footprint into the Utica market.

❱ Physician Jake Hammonds joined Community Memorial’s Waterville Health Center, providing internal medicine to adult patients.

❱ Community Memorial Center for Orthopedics moved into its new home at 160 Broad St. on the hospital campus. The practice is led by surgeons Kamaljeet Banga, Richelle Takemoto and Nicholas Qandah. Physician assistants Jackie Ireland, Frank Barber and Frank Walczak support the three surgeons in the practice. In addition to its new main location, the practice has expanded into the New Hartford and Cazenovia regions, providing world-class care to orthopedic patients.

❱ In June of 2024, Community Memorial expanded its primary care service area with the addition of the practice of physician Matthew McKay in Sherrill.

❱ The Cazenovia Health Center, located at 3045 John Trush Jr. Blvd., has added new services. In addition to orthopedics, general surgery and a second primary care

provider, physician Andrew Call joined the practice to improve access to care in this region.

❱ CMH recruited Tomas-Nil McBride as a general surgeon to see patients in the Utica office to meet the needs of patients in the region.

❱ 2024 was another successful recruitment year for Community Memorial, with the addition of four physicians and five advanced practice providers.

❱ In addition to successful service line growth, Community Memorial resumed construction on its $31.5 million “transformation project.” This phase will centralize the radiology department, expand laboratory services, renew the physical therapy space and update the main entrance.

Crouse Health

Address

736 Irving Ave. Syracuse, NY 13210

General Information 315-470-7111 www.crouse.org

Chief Executive Officer

Seth Kronenberg, MD

Chief Medical Officer

David Landsberg, MD

Chief Financial Officer

Kevin Randall

Chief Nursing Officer Lynne Shopiro

Chief Information Officer

Kim Rose

Vice President Business Development

Chris Farnum

Vice President Communications Bob Allen

Number of Employees: 3,500

Licensed Physicians: 800

Number of Beds: 506

Inpatient Visits in 2023: 20,232

Outpatient Visits in 2023: 819,982

Visits to Emergency Department in 2023: 58,810

Number of O.R. Surgeries in 2023: 23,000

• Crouse Health Unveils Expanded Emergency Department — Following a four-month renovation Crouse Health opened in August 2024 a newly expanded Rapid Evaluation Unit (REU) in its Pomeroy Emergency Services Department (ED). When patients arrive at the ED walk-in entrance, they are quickly directed to a team of healthcare professionals (usually a physician and a tech) who rapidly assess the patient’s condition. This includes all walk-in critical and non-critical patients. “As part of the rapid evaluation process, the Crouse ED team assesses the patient’s medical history, performs necessary tests, and determines the appropriate course of action,” said Emergency Services Director Hilary Reeves, RN. “By streamlining processes and dedicating specific staff to lower acuity cases, patients receive timely, efficient care without compromising quality,” added Reeves. With more than 58,000 patient visits in 2023, Crouse’s ED is the busiest in the region in overall adult patient volume.

❱ American College of Emergency Physicians Recognizes Crouse Health’s Emergency Department for Stroke Care — The American College of Emergency Physicians (ACEP) in July 2024 recognized Crouse Health’s Pomeroy Emergency Services Department in its Emergency Quality Network (E-QUAL) Honor Roll for leading the way for how the nation cares for emergency services patients. Crouse’s emergency services team was recognized for notable achievement in emergency care for stroke. The 2023 E-QUAL Honor Roll awardees for stroke care are recognized for arrival to computed tomography (CT) scan time for hemorrhagic or ischemic stroke patients, and door-to-needle time for ischemic stroke patients. More than 1,400 EDs and over 32,500 emergency medical providers have participated in E-QUAL collaboratives to date.

❱ Crouse Health Named ‘Business of the Year’ by CenterState CEO —Crouse Health was named a 2024 ‘Business of the Year’ by CenterState CEO, Central New York’s premier business leadership and economic development organization. Crouse received the award in the ‘over 50 employees’ category. The awards were announced during CenterState CEO’s annual meeting on April 11 at the OnC¬¬enter in downtown Syracuse. Crouse was one of 30 companies with over 50 employees vying for the award, which was then reduced to four

finalists in the over 50 employees category. Business of the Year nominations were based on a number of criteria including customer satisfaction; innovation; financial performance; fiscal stewardship and fundraising; community leadership and impact; employee engagement; and efforts to support diversity, equity and inclusion in the workplace and the community. “Winning Business of the Year in the ‘over 50 employees’ category is a remarkable achievement, and it reflects the collective effort of our entire Crouse family throughout all areas of the organization,” said Crouse CEO Seth Kronenberg, MD. “It would not have been possible without their dedication, passion and commitment to our mission and the Crouse culture. On behalf of senior leadership, we congratulate and thank our team for all they do for Crouse. They are the reason more people are saying ‘Take Me to Crouse.’ Moving forward, we’ll build on this momentum, energy and pride, creating even more success and opportunity for our organization, our patients, employees, providers and our community.”

❱ Crouse Launches Leadership Institute as Key Component of Workforce Development Initiative — With a goal of providing educational and career advancement resources and opportunities for its 3,500 employees, Crouse Health established the Workforce Development and Training Center earlier this year to support Crouse’s workforce development strategic focus for all Crouse employees both union and non-union. As part of the workforce development initiative, Crouse is establishing the Crouse Leadership Institute as a major focus moving forward. In line with Crouse’s mission, vision and values, this supportive framework will provide introductory, ongoing and as-needed training in leadership and personal and professional development for all members of the Crouse family. Programs offered through the Institute include: future leaders program; transformational leadership series; leadership growth series; leadership coaching program; community leadership and professional development training

❱ Crouse Health Adds Advanced Mako SmartRobotics to its Comprehensive Robotic Surgery Program — Building on its regional leadership and experience in minimally invasive robotic-assisted surgery, Crouse Health added the MakoSmartRobotics technology for total knee, partial knee and total hip orthopedic procedures. The Mako robotic technology can relieve painful arthritis in knees and hips, and it’s been associated with less pain, less need

for pain medication, reduced hospital stays and improved knee flexion and soft tissue protection. Mako’s 3D CT-based imaging, coupled with technology that provides more accurate and precise maneuverability, results in improved outcomes, such as less pain and quicker recovery times compared to manual surgery, helping patients get back to the things they love quicker.

❱ William G. Pomeroy to Donate Former Switz’s Building to Crouse Health — Local entrepreneur and philanthropist William G. Pomeroy donated his iconic 66,000-square-foot building on South Bay Road in North Syracuse to Crouse Health to be used as a site for clinical care services and community health and wellness activities. The building, which features a clock tower, most recently served as the headquarters of global IT infrastructure company CXtec but is known by many in the community as the old Switz’s store. In 2020 the building had a replacement value of $11.8 million.

❱ Robotics — Crouse maintained regional leadership in robotic-assisted surgery, with 11 robots and more than 20,000 procedures.

Finger Lakes Health

Geneva General Hospital 196 North St Geneva, NY 14456

Soldiers and Sailors Memorial Hospital of Yates County, Inc.

418 N Main St Penn Yan, NY 14527

General Information 315-787-4000 www.flhealth.org

President and CEO

Jose Acevedo, MD

Chief Operating Officer

Lara Chatel Turbide, MS

Chief Medical Officer

Matthew Talbott, MD

Chief Nursing Officer

Gregory Hoffman-Fragale

Chief Financial Officer

Trisha Koczent

Number of Employees: Not provided

Licensed Physicians: Not provided

Number of Beds: Not provided

Inpatient Visits in 2023: Not provided

Outpatient Visits in 2023: Not provided

Visits to Emergency Department in 2023: Not provided

Number of O.R. Surgeries in 2023: Not provided

• UR Medicine Finger Lakes Health’s commitment to encouraging an inclusive culture where every individual feels valued, respected, and supported has earned the healthcare system recognition as one of “America’s Greatest Workplaces for Mental Wellbeing 2024” by Newsweek and New York’s Best and Brightest Companies to Work For Award. Most importantly, employee surveys were a key part of the selection criteria for both awards. Finger Lakes Health is dedicated to improving the health and well-being of our diverse communities. The health care system is focused on providing quality care, and received a number of quality accolades including:

❱ UR Medicine Finger Lakes Health’s has earned the following distinction from the American Heart Association:

Geneva General Hospital

❱ Get With The Guidelines — Stroke Gold

Plus, Target: Stroke Honor Roll, Target: Type 2 Diabetes Honor Roll

❱ Get With The Guidelines — Stroke Rural Recognition Silver

❱ Get With The Guidelines — Stroke Rural Recognition Bronze

❱ Get With The Guidelines — Coronary Artery Disease STEMI Referring Gold

❱ Get With The Guidelines — Rural Coronary Artery Disease STEMI Silver

❱ Get With The Guidelines — Rural Coronary Artery Disease NSTE-ACS Silver

Soldiers and Sailors

Memorial Hospital

We’re in your corner in the fight against breast cancer

“I love that I’m having an impact on breast cancer patients’ lives right here in CNY.”

Through the Livestrong at the YMCA program, Laura Clary helps achieve the physical and mental wellness goals of individuals who have received a cancer diagnosis. With annual grants from Saint Agatha Foundation, she is also able to reduce the strains and stresses of unmet financial needs oftentimes experienced by local breast cancer patients, in particular. If your medical or nonmedical organization would like to provide financial support to CNY breast cancer patients – so they can focus on their fight, and not their finances – visit saintagathafoundation.org/for-providers to learn more and watch Laura’s complete interview. New provider partners are always welcome!

saintagathafoundation.org

Laura Clary, Health & Wellness Director YCMA, Auburn NY

nary Artery Disease NSTE-ACS Silver

❱ UR Medicine Finger Lakes Health’s has earned the following distinction from the Joint Commission:

Geneva General Hospital

❱ Primary Stroke Center

❱ Disease Specific- Chest Pain

❱ Disease Specific- Joint Replacement-Hip

❱ Disease Specific- Joint Replacement-Knee

❱ The Centers for Medicare and Medicaid Services (CMS) Ranking of 147 New York Emergency Departments

Learn about our Founder ’s inspirational fight with breast cancer

Additionally, SSMH claims the first position in the small hospital category within the Western New York-Rochester region and GGH secures the 1st position for hospitals with over 40 beds in the Western New York-Rochester region.

❱ Soldiers and Sailors Memorial Hospital in Penn Yan celebrated its 100th anniversary in 2024 and plans for the future include the opening of much-anticipated urgent care center in early 2025, and installation of state-of-the-art digital X-ray machine and software, and radiology suite renovations.

Guthrie Cortland Medical Center

Address

134 Homer Ave. / PO Box 2010 Cortland, NY 13045

General Information

607-756-3500 www.guthrie.org

President Jennifer Yartym

Chief Nursing Officer & Vice President of Operations, Guthrie Cortland Medical Center Kansas Underwood

Chief Medical Officer, Guthrie Guthrie Cortland Medical Center

Philip Heavner, MD

Senior Director, Administration, Guthrie Cortland Medical Group

Marie Darling

Number of Employees: 670

Licensed Physicians: 399

Number of Beds: 86

Inpatient Visits in 2023: 29,306

Outpatient Visits in 2023: 102,386

Visits to Emergency Department in 2023: 25,534

Number of O.R. Surgeries in 2023: 2,726

• Guthrie Cortland Medical Center opened its new Guthrie Cortland Renzi Health Campus on Dec. 9, 2024. It will include:

❱ –16,000 square feet of clinic space for lab, imaging, walk-in and expanded primary care, all under one roof.

❱ – Additional 16,000 square feet will open in spring of 2025 for specialty care, including orthopedics, general surgery, plastic surgery, obstetrics and gynecology, pain management and telemedicine hub connect our patients with experts across the Guthrie system.

❱ An 18-month emergency department

renovation was underway at the end of 2024. It will include:

• Additional patient rooms

• Enhanced triage model to reduce wait times

• New behavioral health space, including patient rooms and activity room

Little Falls Hospital

Address

140 Burwell St. Little Falls, NY 13365

General Information

315-823-1000 www.lfhny.org

President and Chief Executive Officer

Staci Thompson

Vice President of Medical Affairs, Critical Access Hospitals

Carlton Rule, MD

President of Little Falls Hospital and Chief Hospital

Executive of Bassett’s Critical Access Hospital Division

Susan Oakes Ferrucci

Interim Chief Financial Officer

Craig Faerber

Number of Employees: 191

Licensed Physicians: 562 (non-exclusive, rotating throughout the Bassett Healthcare Network)

Number of Beds: 25

Inpatient Visits in 2023: 1,118

Outpatient Visits in 2023: 22,582

Visits to Emergency Department in 2023: 15,812

Number of O.R. Surgeries in 2023: 695

• Nurse practitioner receives Bassett’s Practitioner of the Year award — Sarah Gillette, nurse practitioner at Bassett’s Little Falls Hospital, received her Practitioner of the Year award in July 2024. “I was extremely grateful and surprised,” said Gillette. “I stepped into what I thought was going to be a Little Falls hospitalists meeting and instead found myself receiving an award.” Gillette’s nomination praises her skills as both a healthcare provider and as a team leader. “Sarah is very team-oriented, always including the nursing staff in her decision making,” says her nomination. “She is so approachable that I never hesitate to come to her with

any concerns. I know that she is more than capable of handling any situation that comes our way.” “Sarah is never afraid to apply her skills to make changes in care that will benefit a patient. She is an excellent provider—the kind I would want one of my parents to have.” “Overall, I feel incredible gratitude,” says Gillette. “It warms your heart to learn that your efforts are noticed and to know that your teammates consider you worthy. Mutual respect goes a long way in healthcare.”

Mohawk Valley Health System

Address

1656 Champlin Ave. New Hartford, N.Y. 13413

General Information 315-624-6000

www.mvhealthsystem.org

Chief Executive Officer and President Darlene Stromstad

Senior Vice President/Chief Medical Officer Gary Zimmer, MD

Senior Vice President/Chief Financial Officer Louis Aiello

Senior Vice President/Chief Operating Officer William LeCates, MD

Number of Employees: 3,600

Licensed Physicians: 583

Number of Beds: 373

Inpatient Visits in 2023: 17,073

Outpatient Visits in 2023: 18,203

Visits to Emergency Department in 2023: 63,129

Number of O.R. Surgeries in 2023: 10,752

• Mohawk Valley Health System Foundation

Surpasses $30 Million Campaign Goal — MVHS Foundation’s “This is for You: The Campaign to Transform Healthcare,” exceeded its $30 million fundraising goal by raising $30,381,112.

❱ New development plans were released for the former St. Elizabeth and St. Luke’s campuses.

❱ In February 2024, the Wynn Hospital was designated as a Provisional Level III Adult Trauma Center by the New York State Department of Health, making it the newest trauma center in New York state.

❱ Wynn Hospital Received Comprehensive Stroke Center Recertification — MVHS announced that the Wynn Hospital has been recertified as a comprehensive stroke cen-

ter by the NYS Department of Health (DOH) and Det Norske Veritas (DNV) Healthcare, reflecting the highest level of competence for treatment of serious stroke events.

❱ Wynn Hospital received the American Heart Association/American Stroke Association’s Get With The Guidelines – Stroke Gold Plus Award for the 14th consecutive year.

❱ Wynn Hospital received reaccreditation as a prestigious HeartCARE Center: National Distinction of Excellence from the American College of Cardiology. MVHS was the first healthcare organization in New York state to earn this accreditation and one of the first to achieve this honor nationally.

❱ MVHS moves services into downtown Medical Office Building MVHS Laboratory Services and Pharmacy recently opened in the new MVHS Medical Office Building at 601 State Street in Downtown Utica, adjacent to the Wynn Hospital.

❱ Orthopedic Surgeon Performs First Mako SmartRobotics™ Total Hip Replacement at Wynn Hospital Prashant Deshmane, MD, an orthopedic surgeon with Mohawk Valley Health System (MVHS) Orthopedic Group, has performed the first Mako SmartRobotics Total Hip procedure at Wynn Hospital.

❱ MVHS attained national accreditation from the American College of Surgeons Commission on Cancer.

❱ The Helipad at Wynn Hospital opened on Oct. 25, 2024.

❱ MVHS donated state-of-the-art medical equipment to the Utica Zoo aimed at advancing the level of care provided to the zoo’s diverse animal collection.

Oneida Health

Address

321 Genesee St. Oneida, NY 13421

General Information

315-363-6000 www.oneidahealth.org

President and Chief Executive Officer

Felissa Koernig

Chief Medical Officer

Jason Lorenc, MD

Chief Nursing Officer

Rhonda Reader

Chief Financial Officer

Jeremiah Sweet

Chief Operating Officer

Mary Parry

Number of Employees: 1,122

Licensed Physicians: 286

Number of Beds: 101

Inpatient Visits in 2023: 2,696

Outpatient Visits in 2023: 311,748

Visits to Emergency Department in 2023: 22,282

Number of O.R. Surgeries in 2023: 3,660

• In August 2024 Oneida Health announced a new partnership with North American Partners in Anesthesia (NAPA) for anesthesia services. NAPA is the largest single-specialty anesthesia and perioperative management company in the U.S., with nearly 5,000 clinicians providing anesthesia at hundreds of hospitals and ambulatory surgery centers across 22 states.

❱ In September 2024, Oneida Health opened a new primary care office in Oneida on its main campus, Oneida Health Family Care, led by nurse practitioner Tammy Farr.

❱ Oneida Health welcomed physician Michael Zahn and physician assistant Brittany Houseman to Oneida Health Orthopedics. Zahn specializes in treating knee, joint or shoulder pain, joint injections, rotator cuff repair and impingement, meniscus tears, carpal tunnel and arthroscopy of the elbow, shoulder, hip and knee.

❱ In October 2023, Hamilton Orthopaedics became an official partner of Oneida Health. With the new partnership, Hamilton Orthopaedics surgeons Rudolph Buckley and Russell LaFrance will begin performing most of Hamilton Orthopaedics’ hospital-based surgical procedures in the operating room at Oneida Health Hospital in Oneida.

❱ In November 2024, Oneida Health partnered with University Surgical Associates (USA) and opened a new outpatient general surgery practice in Oneida, Oneida Health Surgical Specialists. The new practice features five surgeons Gary Mana, Asama Khan, Elizabeth Magowan, Amie Lucia and Moustafa Hassan. Collectively, they will provide outpatient and surgical visits and call coverage for Oneida Health Hospital.

❱ In 2025, with a focus on providing the highest quality of care and patient experience, Oneida Health will continue to look for opportunities to grow its specialty and primary care network while meeting the needs of the population it serves.

Oswego Health

Address

110 West Sixth St. Oswego, NY 13126

General Information

315-349-5511

www.oswegohealth.org

President and Chief Executive Officer

Michael C. Backus

President of the medical staff

Michael Alcasid, MD

Vice president of the medical staff

David Bass, DO

Chief Medical Officer

Wajeeh Sana, MD

Chief Operating Officer & Chief Nursing Officer

Katie Pagliaroli

Chief Financial Officer

Eric Campbell

Chief Brand Officer

Jamie Leszczynski

Number of Employees: 1,353

Licensed Physicians: 244

Number of Beds

82: Hospital (MedSurg, ICU, OB, Postpartum)

32: Psych Inpatient

Inpatient Visits in 2023: 3,594

Outpatient Visits in 2023: 371,711

Visits to Emergency Department in 2023: 22,941

Number of O.R. Surgeries in 2023: 6,500

What’s new: Below are just a few headlines that illustrate the level of care Oswego Health provides locally and the investments in its staff and facilities throughout.

Awards & Certifications

❱ Oswego Health’s mental health and wellness program ranked among the top 36 by Becker’s Hospital Review;

❱ The Manor at Seneca Hill celebrates 25 years.

❱ Center for Weight Loss & Surgery at Oswego Health attained national accreditation from the American College of Surgeons Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program.

❱ Oswego Health Home Care Earned the 2023 SHPBestT “premier performer” patient satisfaction award.

❱ Local community members participated in the first ever CNY Medical Mission, including five Oswego Health employees.

Investing in Technology

❱ On July 9, 2024, Oswego Health performed its first robotically assisted surgery with the da Vinci Xi Surgical System. The da Vinci Xi System was designed to further advance the technology used in minimally invasive surgery. The system can be used across a spectrum of minimally invasive surgical procedures and has been optimized for multi-quadrant surgeries performed at Oswego Health in the areas of bariatric, general surgery and urology.

❱ The Saint Agatha Foundation awarded the Oswego Health Foundation with a grant of $75,860 to support the purchase of the most advanced software packages that will reduce appointment and interpretation wait times for patients needing breast imaging.

❱ The TruDi Navigation System was purchased in 2024, which helps patients needing sinus surgery. Using AI-powered ear, nose and throat technology, the system is designed to simplify surgical planning and provide real-time feedback during ENT navigation procedures performed by Lakeshore ENT physicians.

Investing in Infrastructure

❱ The hospital’s former child and family services department in Fulton underwent renovations and rebranded as Center for Mental Health & Wellness for Youth.

❱ The 37th Annual Oswego Health Golf Tournament presented by Novelis was held June 3 and raised more than $144,000 to enhance local healthcare.

❱ The 9th Annual Oswego Health Foundation’s for Your Health 5K and Wellness Event, presented by Excellus BlueCross BlueShield, was held Aug. 10 with 166 adults and 31 children participating. It raised more than $31,000 to support patient care in the community, specifically upcoming renovations to the hospital with the expansion of the emergency department to accommodate additional psychiatric patients.

❱ Phase 1 of the transformation to Fulton Medical Center project was complete through the Restore New York Grant program. Phase 2, which is funded through a DRI grant, will conclude in 2025 and will include enhancements to the façade and investment in state-of-the-art technology for service expansion.

❱ New Center for Mobility & Rehabilitation

opened at The Manor. This new state-ofthe-art rehabilitation therapy center is for its residents who require physical therapy, occupational therapy or speech therapy before returning home.

❱ Pulmonary function testing lab reopened.

❱ New convenient lab draw station opened in Oswego at 110A W. Utica St.

❱ Upstate Urology at Oswego Health moved to 806 W. Broadway in Fulton, the former location of Associated Medical Professionals.

❱ Oswego Health introduced specialized pelvic floor therapy, designed to provide effective relief for individuals dealing with urinary incontinence.

❱ Operations: The mission of Oswego Health is to provide accessible, quality care and improve the health of residents throughout Oswego County. As a nonprofit healthcare system established in 1881, Oswego Health is Oswego County’s second largest private employer. Around 1,400 employees spread throughout its 18 locations, which includes the 132-bed community Oswego Hospital, a 32-bed psychiatric acute-care facility with multiple outpatient behavioral health service locations, The Manor at Seneca Hill, a 120-bed skilled nursing facility and Springside at Seneca Hill, an independent retirement community. The health system also operates Oswego Health Home Care, the only hospital-based certified home healthcare agency in Oswego County as well as two outpatient centers, including the Fulton Medical Center, offering urgent care, lab, medical imaging, physical therapy and occupational health services, and the Central Square Medical Center, offering urgent care, lab, medical imaging and physical therapy services. In addition, the healthcare system includes Oswego Health Medical Practice, a multi-specialty medical group offering the community accessible, high-quality healthcare. Over 100 physicians, advanced practice providers and caregivers offer an extensive array of services across CNY, including primary care and specialty care in the areas of orthopedics, cardiology, ENT, gastroenterology, breast care, general surgery, urology and bariatrics.

Address

Rome Health

1500 N. James St. Rome, N.Y. 13440

General Information

315-338-7000 www.romehealth.org

President and CEO

AnneMarie W. Czyz

Chief Medical Officer

Cristian Andrade, M.D.

Chief Operating Officer

Ryan Thompsons

Chief Nursing Officer

Ashley Edwards

Assistant Vice President Finance

Nathan Smith

Vice President / Chief Quality Officer

Scott Burns

Number of Employees: 784

Licensed Physicians: 301

Number of Beds: 130

Inpatient Visits in 2023: 3,642

Outpatient Visits in 2023: 176,346

Visits to Emergency Department in 2023: 29,731

Number of O.R. Surgeries in 2023: 2,492

• Rome Health is transforming community-based healthcare to provide convenient access to high quality care in state-of-the -art facilities.

❱ Rome Health broke ground on a 30,000 square foot addition for a new surgical center to provide modern ORs with the size and flexibility to accommodate continuous advancements in technology and a new nine-bed ICU to reflect the lessons learned during COVID-19. The new ICU and ORs will open in the second quarter 2025.

❱ Rome Health achieved designation by New York State as a primary stroke center capable of treating acute ischemic stroke with IV thrombolytics and supportive care. Following an onsite survey in December 2023, the hospital achieved primary stroke certification through the Accreditation Commission for Health Care (ACHC).

❱ Rome Health opened a new gastroenterology practice that provides access to advanced endoscopic procedures, including ERCP, EUS and endoscopic mucosal resection to remove large abnormal polyps, which would otherwise require surgery.

❱ Rome Health launched its surgical ro -

botics program which complements its surgeons’ expertise by extending the capabilities of the surgeon’s eyes and hands. For the patient, it means smaller incisions, minimal scarring and pain and faster recovery time. The da Vinci Xi Surgical System can be used for general surgery, bariatric, gynecological and urological procedures.

❱ Rome Health welcomed many new providers in 2024 including:

❱ Anesthesiologists Nurudin Cemer, Lavanya Kodali, Michelle Baker, Nicole Yi and Robert Martinucci;

❱ Breast care physician James Cesare and physician assistant Tracey Jayne;

❱ Gastroenterologists Asher Wolf, Aamer Mirza, and nurse practitioner Melissa Kobito;

❱ Hospitalist Erin Destito (Shea), a physician assistant;

❱ Primary care providers: nurse practitioners Julie Barker-Nagel, Laura Porter, Chloe Bergman, Marianne Turner and Ha-

ley Crist; physician Michael Parslow; and physician assistant Brianna Tebo;

❱ Urologist Po Lam, who was named medical director of Rome Health’s robotics program.

❱ To advance the quality and speed of its diagnostic imaging capabilities, the hospital upgraded its 64-slice CT unit in 2024. The MRI will get an uplift in 2025. Rome Health is the only facility in the region that provides MRI-guided biopsies for the diagnosis of breast cancer.

❱ Oneida Indian Nation selected Rome Health as its partner to deliver quality healthcare with compassion for its employees and guests of Turning Stone Resort Casino. When the new Crescent opens in 2026, the hospital will provide primary and specialty care, lab services, imaging and more with flexible hours to accommodate the team’s diverse schedules.

❱ Rome Health’s RN Transition to Practice Program (TTP) earned accreditation by the American Nurses Credentialing

Center’s Commission on Accreditation in Practice Transition Programs (CAPTP). The evidence-based curriculum utilizes a combination of didactic instruction, hands-on clinical experiences, and mentorship from experienced nursing professionals to help new RNs gain the knowledge, skills, and confidence they need to excel in their nursing careers.

❱ Rome Health was awarded the Claire Murray Best Practices Award at the NYONL Annual Meeting and Leadership Conference for its extern program, which helps prepare and support new nurses as they transition from the classroom to the bedside. Retention rates double for new nurses that participate in the extern program.

❱ Rome Health has received the American Heart Association’s Get With The Guidelines – Stroke GoldPlus quality achievement award for its commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines, ultimately leading to more lives saved and reduced disability.

❱ Rome Health has received the American Heart Association’s Get With The Guidelines – Stroke Rural Recognition Silver quality achievement award for its commitment to ensuring people living in rural areas by rural hospitals that play a vital role in initiation of timely evidence-based care.

❱ Rome Health’s Wound Care Center has been recognized as a Healogics Center of Distinction and has been awarded the Robert A. Warriner III Clinical Excellence Award for 2023. These awards demonstrate the wound center’s continued and consistent commitment to excellence, and a focus on creating an exceptional patient experience.

❱ Excellus BlueCross BlueShield has selected the hospital as a Blue Distinction Center for Spine Surgery, part of the Blue Distinction Specialty Care program. Facilities designated as Blue Distinction Centers for Spine Surgery demonstrate expertise in cervical and lumbar fusion, cervical laminectomy and lumbar laminectomy/discectomy procedures, resulting in fewer patient complications and readmissions compared to other hospitals.

❱ Excellus BlueCross BlueShield has selected the hospital as a Blue Distinction Center for Bariatric Surgery designation as part of the Blue Distinction Specialty Care program. Blue Distinction Centers are nationally designated healthcare facilities that show a commitment to delivering high quality patient safety and better health outcomes, based on objective measures that were developed with input from the medical community and leading accreditation and quality organizations.

❱ Excellus BlueCross BlueShield has selected the hospital as a Blue Distinction Center for Maternity Care designation as part of the Blue Distinction Specialty Care program. Blue Distinction Centers are nationally designated healthcare facilities that show a commitment to delivering high quality patient safety and better health outcomes, based on objective measures that were developed with input from the medical community and leading accreditation and quality organizations.

❱ Rome Health’s Residential Health Care Facility was rated a Best Nursing Home by U.S. News & World Report for short-term rehab.

❱ Rome Health’s bariatric surgery center is accredited by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP) for its uncompromising commitment to quality.

❱ Rome Health has created essential capacity for the community and grew net patient revenue by 27% since 2022.

❱ Emergency department visits and acute care admissions increased by nearly 20% in 2024.

❱ Rome Health serves vulnerable populations, including the elderly, disabled, poor, and homeless. More than 40% of inpatients and outpatients are uninsured, covered by Medicaid or are dually eligible.

❱ Rome Health contributed $209 million to the local economy in 2022, an increase of $51 million over the prior year, according to an economic impact analysis that analyzes the ripple effect of industry spending. The significant increase in economic impact in 2022 is largely attributed to the construction activity at Rome Health. Building projects such as the Medical Center and the Women’s Surgical Suite generated local jobs and revenue and resulted in improved health care delivery for the community.

Samaritan Medical Center Address

830 Washington St. Watertown, NY 13601

General Information

315-785-4000

www.samaritanhealth.com

President Chief Executive Officer

Thomas H. Carman

Chief Medical Officer

Mario Victoria, MD

Chief Nursing Officer

John Green

Chief Financial Officer

Maxine A. Briggs

Number of Employee: 2500

Licensed Physicians: 200

Number of Beds: 290

Inpatient Visits in 2023: 9076

Outpatient Visits in 2023: 226,516

Visits to Emergency Department in 2023: 34,990

Number of O.R. Surgeries in 2023: 12,632

• In September 2024, Samaritan Medical Center officials unveiled the newly expanded behavioral health unit within the emergency department with an open house and ribbon cutting. The Mart Liinve Behavioral Health Unit expansion was designed to meet the increased need for mental health

services in the Watertown region. The new space features 12 secure rooms, an increase of seven, four comfort rooms with special padding on the walls and floors that will be safer for patients with special needs, larger rooms for the patient, their families and the care team, an overall more calming space for patients, and a more secure space for staff. Samaritan’s emergency department sees approximately 40,000 patients a year. Of these patients, many are facing a mental health crisis and may be a danger to themselves or others. Samaritan is the only hospital in Jefferson County that can treat and stabilize patents that need hospital care for a mental health emergency. Under the New York State Mental Hygiene Law, Samaritan is what is called the designated 9.39 hospital in Jefferson and Lewis counties, and as such can offer adult patents access to inpatient treatment if necessary and can hold pediatric patents until proper inpatient placement is available to them.

❱ Samaritan Medical Center officials unveiled the newly expanded Inpatient Mental Health Unit (IMHU) in October 2024. The Kinney Drugs Foundation/Kinney Drugs Inpatient Mental Health Unit redesign began over a decade ago to improve the patient experience. Plans to improve this hospital unit began in 2006 as the organization outlined the hospital facility master plan to address the aging facilities and add new space where needed. There were four distinct phases planned and the official opening of the inpatient mental health unit marks the fourth and final phase is now complete. Prior to construction the unit had 32 beds and by the end of construction was set to have 34. In 2023, Samaritan officials requested a change to the project and was approved to move forward by the New York State Office of Mental Health (NYS OMH). This allowed the unit design to pivot and add five additional private rooms for patients and two of these include negative pressure capability.

❱ In January 2024, Samaritan added cardiology services under the Samaritan Medical Practice umbrella. Samaritan Cardiology, formerly Cardiology Associates of Northern New York, was founded by physician James Willis who has practiced in the region for 38 years. Samaritan and Willis came together as part of succession planning to ensure the future of cardiology services. Samaritan has not operated an outpatient cardiology practice prior to this partnership but has worked with local private physicians to ensure that cardiology services were available to hospital patents through on-call services

in the emergency department within the scope of hospital privileges.

St. Joseph’s Health

Address

301 Prospect Ave. Syracuse, NY 13203

General Information

1-888-ST.JOES-1 www.sjhsyr.org

President and Chief Executive Officer

Steven Hanks, MD

Vice President of Acute Operations

Meredith Price

Chief Medical Officer, Acute Care

Amine Hila, MD

Chief Medical Officer, Ambulatory Services

Robert Carlin, MD

Interim Chief Nursing Officer

Charleen Ryan

Chief Financial Officer

Julie Edmunds Smith

Number of Employees: 4,001

Licensed Physicians: 1130

Number of Beds: 451

Inpatient Visits in 2023: 18,206

Outpatient Visits in 2023: 683,782

Visits to Emergency Department in 2023: 54,809

Number of O.R. Surgeries in 2023: 14,880

• St. Joseph’s Health Hospital retained its No. 1 ranking in Syracuse and was named a Best Regional Hospital by U.S. News & World Report on its list of 2024-2025 Best Hospitals. It is also tied for 24th in New York state. This is the 10th consecutive year St. Joseph’s Health Hospital has received the Best Regional Hospital designation. In addition, St. Joseph’s Health was ranked as a high performing hospital for nine procedures and conditions. This is the highest distinction a hospital can earn for U.S. News’ Best Hospitals and Conditions ratings. The procedures and conditions are: aortic valve surgery, heart bypass surgery, heart failure, heart attack, chronic obstructive pulmonary disease (COPD), pneumonia, hip replacement, knee replacement, kidney failure. The annual Procedures & Conditions ratings are designed to assist

patients and their health care providers in making informed decisions about where to receive care for challenging health conditions or elective procedures. U.S. News evaluated nearly 5,000 hospitals across 15 specialties and 20 procedures and conditions. Hospitals awarded a “Best” designation excelled at factors such as clinical outcomes, level of nursing care, and patient experience.

❱ St. Joseph’s Health Hospital achieved the highly prestigious international Baby-Friendly designation after a rigorous review process conducted by Baby-Friendly USA, the organization responsible for bestowing this certification in the United States. The first time St. Joseph’s received this designation in 2009, it was the third hospital in New York state to be recognized. Today, there are 44 designated hospitals in the state and 546 in the U.S. This distinguished honor demonstrates that St. Joseph’s is adhering to the highest standards of care for breastfeeding mothers and their babies. These standards are built on the “Ten Steps to Successful Breastfeeding,” a set of evidence-based practices recommended by the World Health Organization

(WHO) and the United Nations Children’s Fund (UNICEF) for optimal infant feeding support in the precious first days of a newborn’s life.

❱ St. Joseph’s Health in November 2024 received the highest recognition by the American Heart Association and American Medical Association for its commitment to improving blood pressure control rates, earning the Gold plus -level recognition as part of Target: BP. This is the sixth year St. Joseph’s Health has earned this honor. The Gold plus award recognizes practices that demonstrate a commitment to measurement accuracy and in which high blood pressure is controlled in 70% or more of the affected adult patients.

❱ A cardiac electrophysiologist at St. Joseph’s Health Hospital in September 2024 performed the first cardiac ablation procedure in Syracuse, using the new FARAPULSE Pulsed Field Ablation System, a recently-approved device for the treatment of atrial fibrillation (AFib). AFib is the most common heart rhythm disorder treated at the St. Joseph’s Cardiovascular Institute.

❱ St. Joseph’s Health Hospital in August 2024 received recertification from DNV as a Primary Stroke Center, affirming the hospital’s readiness to handle a full range of stroke-related problems. The DNV Primary Stroke Center Certification is based on standards set forth by the Brain Attack Coalition and the American Stroke Association and affirms that the medical center addresses the full spectrum of stroke care diagnosis, treatment, rehabilitation and education and establishes clear metrics to evaluate outcomes.

❱ In December 2023 St. Joseph’s Health announced the launch of a groundbreaking cancer care service line, bringing oncology services to Central New York. With medical oncology provided in collaboration with Roswell Park Comprehensive Cancer Center in Buffalo, this initiative reinforces the hospital’s commitment to providing personalized, patient-centric cancer care close to home. The newly established Cancer Care service line at St. Joseph’s Health aims to redefine the landscape of cancer treatment, offering a holistic approach to care that integrates advanced therapies, personalized treatment plans, and a collaborative team of experts. This program ensures patients receive the highest quality care while navigating their cancer journey.

Syracuse VA Medical Center

Address

800 Irving Ave. Syracuse, NY 13210

General Information

315-425-4400

www.syracuse.va.gov

Medical Center Director

Mark Murdock

Chief of Staff

Steven Pflanz, M.D.

Chief Nursing Officer

Shannon Welling

Chief Financial Officer

Associate Medical Center Director

Michael DelDuca

Assistant Medical Center Director

Ginger Mitchell

Number of Employees: 1750

Licensed Physicians: 292

Number of Beds: 106-bed general medical and surgical. 48-bed community care center

Inpatient Visits in 2023: 34,834

Outpatient Visits in 2023: 497,263

Visits to Emergency Department in 2023: 13,207

Number of O.R. Surgeries in 2023: 2300

• Exceeding Veteran Expectations — Advancing in the fields of veteran health equity and social determinants of health contributing to reducing disparities and improving health outcomes;

❱ Maximizing Outcomes — Pursuing high reliability and commitment to zero harm to continue to provide exceptional veteran care;

❱ Excelling at Process Improvement — Engaging in process improvement aimed at impacting safety, quality, access, experience and value for all veterans.

Upstate University Hospital

Address

750 E Adams St. Syracuse, NY 13210

General Information

877-464-5540

www.upstate.edu/hospital

President, Upstate Medical University

Mantosh Dewan, MD, Chief Executive Officer, Upstate University Hospital

Robert Corona, DO

Chief Medical Officer, Upstate University Hospital

Amy Tucker, MD

Chief Nursing Officer, Upstate University Hospital

Scott Jessie

Chief Financial Officer, Upstate Medical University

Stuart Wright

Number of Employees: 12,496

Licensed Physicians: 1,032

Number of Beds: 752

Inpatient Visits in 2023: 31,650

Outpatient Visits in 2023: 1,022,401

Visits to Emergency Department in 2023: 94,294

Number of O.R. Surgeries in 2023: 21,698

• Upstate Named One of the Top Hospitals in New York State — Upstate University Hospital is one of top 25 hospitals in New York state, according to a Newsweek magazine list of America’s Best in State Hospital for 2025. The only other hospitals ranked outside of New York City area are St. Peter’s Hospital in Albany (18), Adirondack Medical Center, Saranac Lake (22) and Strong Memorial Hospital (24).

❱ Upstate Opens State’s Only New Biobehavioral Health Unit — Upstate open a new Biobehavioral Health Unit and expanded inpatient pediatric/adolescent psychiatry unit in October. Dozens of Upstate leaders were joined by city and state officials and elected leaders in cutting the ribbon on the facility, called the Children’s Pavilion. The new Biobehavioral Health Unit (BBHU)— the first facility of its kind in New York state, and one of only a handful nationwide—will treat children with mental health needs and developmental disabilities. The opening represents a significant expansion of Upstate’s mental health services for children, especially those with multiple mental and behavioral health diagnoses.

❱ Upstate, Syracuse University Collaborate to Bring Memory Screenings to Area Offices for the Aging — Residents over the age of 60 in seven Central New York counties (Cayuga, Herkimer, Lewis, Madison, Oneida, Oswego, and Tompkins) will be able to receive free memory screenings from their local Office for the Aging (OFA) as part of a collaborative project between Upstate Medical University and Syracuse University to assess the benefits of this type of screening in this setting. The project is the first step in a plan that could make such screenings available at OFAs across New York. Early recognition of memory changes

that could indicate early-stage dementia is important to help older adults get the medical attention they need to avoid a crisis.

❱ The Respect and Heal Campaign Growsn — The Guthrie Clinic, including its six hospitals and dozens of medical clinics, has become the newest member of the Respect and Heal campaign aimed at ensuring the safe and respectful treatment of health care workers. The Respect and Health campaign, initiated by Upstate University Hospital in October 2023, comes at a time that finds incidents of violent, disrespectful and disruptive behavior aimed at health care workers is on the rise. Since the campaign began last fall, hospital officials have gathered to discuss violence prevention strategies and ways to create safe environments for patients and those caring and supporting them. At a safety summit, held in May, officials shared best practices and covered various topics including sociological trends and data; new and available safety technologies; risk assessment tools; de-escalation techniques; and resourcing and building a K-9 security program.

❱ Upstate Earns Recognition for Outstand-

ing Care for Stroke, Heart Failure and Resuscitation — Upstate University Hospital has been recognized for its exemplary care in the areas of stroke, heart failure and resuscitation by the American Heart Association. These quality achievement awards represent Upstate’s commitment to improving the outcomes for patients with stroke, heart failure and in need of resuscitation, meaning reduced admissions and more healthy days at home.

❱ Tom Golisano Announces $10 Million Gift for Upstate Golisano Children’s Hospital — Upstate Golisano Children’s Hospital celebrates its 15th anniversary in 2024, a perfect occasion for it to receive a $10 million gift from Rochester businessman Thomas Golisano. Golisano announced the children’s hospital gift, along with plans to donate $360 million to nonprofit organizations across Western and Central New York. In his announcement, Golisano applauded those organizations receiving his support for doing great work. Golisano provided a $6 million naming gift for Upstate Golisano Children’s Hospital, which opened in September 2009. His gift brought the community campaign for Upstate Golisano

Children’s Hospital to $21 million. The Golisano Center for Special Needs, dedicated to streamlining autism care for children in the region, opened in 2021 thanks to a $3 million naming gift from Golisano. This latest gift of $10 million brings Golisano’s support of Upstate to $19 million. It is the largest unrestricted gift in Upstate’s history.

❱ Dalai Lama’s Summer in Syracuse Includes Weeks of Physical Therapy Sessions at Upstate — Using a modified hospital at home model, Upstate Medical University provided care to one of the world’s most well-known figures this summer—his Holiness the Dalai Lama. The Dalai Lama in 2024 spent six weeks recuperating from knee replacement surgery at the home of long-time Upstate benefactors Sam and Carol Nappi, while under the care of Upstate physicians and a physical therapy team from Upstate’s Physical Medicine and Rehabilitation department. His Holiness, the highest spiritual leader and head of Tibetan Buddhism, had knee surgery June 28 at the Hospital for Special Surgery in Manhattan and then arrived in Syracuse in early July. After the knee surgery in July, Upstate physicians and physical therapists

Learn

provided post-surgery physical therapy several times a day and routine care at the Nappi home in the town of Pompey, where His Holiness stayed along with his personal physician and several dozen members of his monk delegation.

❱ Upstate Introduces Minimally Invasive Robotic-assisted Lung Biopsy — Upstate Medical University now offers a new minimally invasive robotic-assisted lung biopsy that enables doctors to detect lung cancers much earlier. The Ion endoluminal system, made by Intuitive, maker of the da Vinci surgical system, can access tissue that previously required much more invasive biopsies or even surgery. Upstate is the only hospital using the Ion system to offer robotic bronchoscopy in Central New York.

❱ Major Renovation Transforms Silverman Hall — Thanks to an $18-million, 29,000 square foot “full gut renovation,” Silverman Hall, home to Upstate Medical University’s College of Health Professions, has been transformed into a state-of-the-art teaching hub for some of health care’s most important—and in-demand—professions. Silverman Hall plays a prominent role in the

education of many students in the college, especially those in the programs of cardiovascular perfusion, medical imaging and radiation sciences and respiratory therapy.

❱ Upstate Announces First-ever Upstate ‘Say Yes’ Scholarship for Full Tuition and Housing to its Norton College of Medicine — Upstate Medical University announced the creation of its first-ever Upstate Say Yes Scholarship that provides financial support to include four years of tuition to medical school, housing and a yearly $5,000 stipend for the four-year medical degree path. The total scholarship gift will exceed $240,000 for the four-year degree program. Thehe number of Say Yes scholarships to be awarded each year will depend on the number of Say Yes students accepted into Upstate’s medical school. The recipient of the first Upstate Say Yes Scholarship is Alex Guerrero. A Syracuse resident who emigrated from Cuba, Guerrero graduated from Henninger High School in 2018 and received a Say Yes scholarship to attend SUNY Cortland, where he received his bachelor’s degree in 2022.

❱ Upstate Biotech Venture Fund Launched

to Support Upstate Medical-affiliated Start-ups and Small Businesses — During a ceremony in 2024 at Upstate Medical University, SUNY Chancellor John B. King Jr., Upstate President Mantosh Dewan and other officials announced the launch of Upstate Biotech Ventures. The $6 million fund was established with a $3 million capital investment from Empire State Development’s Community and Regional Partner Fund, part of the State Small Business Credit Initiative through the U.S. Treasury, and a $3 million allocation from Upstate Medical University through the SUNY Research Foundation. Upstate Biotech Ventures will be managed by Excell Partners, an early-stage venture capital fund, and will invest in startups and small businesses affiliated with Upstate Medical University to drive research and technology innovation.

❱ Two Upstate Physicians Named as ‘America’s Best Prostate Cancer Surgeons’ — Upstate University Hospital urologists Gennady Bratslavsky and Joseph Jacob have been recognized as two of America’s Best Prostate Cancer Surgeons for 2024 by Newsweek. The inaugural list of best prostate cancer oncologists and surgeons

includes 150 physicians nationwide.

❱ Upstate’s Air Upstate Drone Team Conducts its First Beyond Visual Line of Sight Flight — Upstate Medical University completed a key test flight for its drone program that advances the university’s goal of transporting time-sensitive materials, drugs and lab samples by drone throughout the region. Air Upstate, the university’s drone program, flew its first beyond visual line of sight (BVLOS) flight from the pilot at Oneida County’s FAA-Designated New York Unmanned Aerial System (UAS) Test Site at the Griffiss International Airport in Rome to New York’s Homeland Security Training Center in Oriskany on May 22. The 18.6-mile round-trip flight took 18 minutes and 20 seconds. The flight was supported by AX Enterprize, Oneida County UAS Test Site, Causey Aviation Unmanned, Crown Consulting, and RigiTech, a leading innovator in drone technology. An Eiger drone by RigiTech was used for the flight.

❱ Upstate University Hospital Is Expanding its Services to the North —Upstate University Hospital is opening a new location for its Physical medicine and rehabilitation (PMR)

services in Liverpool, at 8687 Carling Road, near the Wegmans Great Northern store. Physical medicine and rehabilitation is just one of the services that eventually will be located in the building, which has been vacant since Bryant and Stratton College moved out in early 2020. Upstate officials say they are in talks to move other services to this location, but no commitments are firm yet. The building lease with Upstate is for 10 years. This new location is situated about 17 miles from Upstate’s campus in Syracuse. The expansion of physical medicine and rehabilitation services brings to the northern suburbs one of Upstate’s most in-demand services. It will be PMR’s eighth location and could expect to see upwards of 200 patients a day.

❱ Upstate is First in Region to Offer Treatment with Alzheimer’s Drug Lecanemab — Upstate Medical University has become the first institution in CNY to begin offering treatment with the recently approved Alzheimer’s drug, lecanemab. The drug received FDA approval in July 2023 to treat early Alzheimer’s disease, including people with mild cognitive impairment or mild dementia due to Alzheimer’s disease. Pa-

tients with moderate or more severe forms of dementia are not eligible for the drug. Lecanemab is a monoclonal antibody designed to remove a protein called amyloid beta from the brain, which is linked to the progression of Alzheimer’s disease.

❱ Upstate Now Offers Robotic Option for Whipple Procedure — Upstate Medical University now offers the robotic Whipple procedure, a complex surgery used to treat certain types of pancreatic cancer as well as some other conditions. The robotic Whipple procedure is a minimally invasive version of the Whipple procedure or pancreaticoduodenectomy, performed to treat pancreatic cancer. Either operation involves removing the head of the pancreas, duodenum (first part of small intestine), bile duct, lymph nodes, gallbladder (if present), and sometimes part of the stomach, and then reconnecting the organs so that food can be properly digested. It can also be used to treat benign or precancerous conditions of the head of the pancreas, neuroendocrine tumors at the head of the pancreas, ampullary cancers, and duodenal cancers. Upstate joins a small but growing group of hospitals to offer the robotic Whipple.

LOCAL

HEALTH PROFESSIONALS

DELIVERING INNOVATIVE HOME CARE FOR OVER 45 YEARS

• Skilled Nursing

• Physical Therapy

• Occupational Therapy

• Speech Therapy

• Medical Social Work

• Home Health Aides

• Nutrition Services

• Care Management

In Good Health has striven to make this guide as accurate as possible, but some of the organizations listed here did not respond to our efforts to contact them. For that reason, readers should call before heading to organizations’ locations.

RESOURCES DIRECTORY

RESEARCH BY MARY BETH ROACH

ACUPUNCTURE

Acupuncture Center USA / Acu-Care Acupuncture Center Northeast Medical Center 4000 Medical Center Drive, Suite 209 Fayetteville, NY 13066 315-329-7666, 315-378-5556

Clinton Crossings Medical Center Building C, uite 5 919 Westfall Road Rochester, NY 14618 585-358-6186

❱ www .AcupunctureCenterUSA .com

❱ This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer supportive care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Rui Wang is also a seventh-generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and with Western medicine.

ADDICTION

❱ See Substance Abuse / Addiction

Ready2RecoverCNY (R2RCNY)

131 West Seneca St , Suite B #2 Manlius NY 13104 315-450-8720

❱ www.r2rcny.org

❱ Ready2RecoverCNY (R2RCNY) is an all-volunteer CNY nonprofit that helps fund long-term inpatient opioid use disorder treatment for qualified CNY adults who have tried outpatient and short-term inpatient options and have been unsuccessful, and who do not have the insurance or financial resources to pay for long-term treatment. Our mission is to save lives, one at a time. We provide a unique path for recovery that no other organization in our area provides.

❱ In addition, R2RCNY provides information and support to families with addicted loved ones, including guidance on where to turn for help and how to cope.

ADOPTION SERVICES

New Hope Family Services

3519 James St Syracuse, NY 13206

315-437-8300 (phone or text) info@newhopefamilyservices com

❱ www.nhfsadoption.com

❱ www.newhopefamilyservices.com

❱ New Hope Family Services is a resource for unplanned pregnancy, parenting, and adoption support. It is a private, voluntary, nonprofit corporation authorized by the New York State Department of Social Services to provide adoption, foster care, and related counseling services. It provides adoption services throughout New York State, with the exception of the five boroughs of New York City and Long Island. Through education and practical help, women and men facing pregnancy decisions can learn their options and empower them to be the best parents they can be. Services include pregnancy tests, options counseling, first-trimester ultrasounds, adoption services, after-abortion counseling, miscarriage and infant loss counseling, parenting and childbirth education, baby clothes and supplies, abortion pill reversal, and medical referrals. All services are free and confidential.

NYS Adoption Services – Office of Child and Family Services

52 Washington St , Room 332 N . Rensselaer, NY 12144 1-800-345-5437

adopt .me@ocfs ny .gov https://ocfs ny gov/programs/adoption

Onondaga County Dept. of Children and Family Services — Adoption Services Unit

John H Mulroy Civic Center 421 Montgomery St Syracuse, NY 13202 315-435-3827

www onfostercare org/

❱ The adoption unit arranges placements of these children in appropriate homes. They provide support and guidance to the children and the adoptive parents until the adoption is finalized. Photographs and biographies of the children available for adoption in New York State are available in the New York State Adoption Album.

AGENCIES/COUNTY DEPARTMENTS: HEALTH / HUMAN SERVICES

American Red Cross

❱ The American Red Cross shelters, feeds and provides comfort to victims of disasters; supplies about 40 percent of the nation’s blood; teaches skills that save lives; distributes international humanitarian aid; and supports veterans, military members and their families. The Red Cross is a nonprofit organization that depends on volunteers and the generosity of the American public to perform its mission. For locations and blood donation centers throughout the region.

❱ www.redcross.org/eny

Cayuga County Department of Social Services

157 Genesee St Auburn, NY 13021 315-253-1011

❱ www.cayugacounty.us

Liberty Resources 6723 Towpath Road E . Syracuse, NY 13057 315-425-1004

❱ www.liberty-resources.org

❱ The agency brings together a broad spectrum of disciplines to provide the specific level of care to meet the family’s needs.

Lupus and Allied Diseases Association

P O Box 170 Verona, NY 13478 315-829-4272; 1-866-2-LUPUS-4

❱ info@LADAinc.org

❱ www.ladainc.org

❱ The Lupus and Allied Diseases Association provides information and support to the extended lupus community, including people with lupus, care partners and families; raises awareness and increases understanding among providers, lawmakers and the public; and funds research that will lead to earlier diagnosis, more treatment options and ultimately a cure.

Madison County Department of Social Services

133 N Court St , Bldg 1 P O Box 637, Wampsville, NY 13163 315-366-2211

❱ www.madisoncounty.ny.gov

Onondaga County Health Department

John H Mulroy Civic Center 421 Montgomery St ., 9th Floor Syracuse, NY 13202 315-435-3252

❱ ongovhealth@ongov.net

❱ www.ongov.net/health

Onondaga County Department of Social Services–Economic Security Department

John H . Mulroy Civic Center 421 Montgomery St , Suite 400 Syracuse, NY 13202 315-435-2700

❱ www.ongov.net/dss

Oswego County Department of Social Services

100 Spring St Mexico, NY 13114 315-963-5000

❱ www.oswegocounty.com/departments/ human_services/social_services

Oswego County Opportunities

239 Oneida St Fulton, NY 13069 315-598-4717

❱ www.oco.org

❱ Oswego County Opportunities, Inc. is a private nonprofit that provides over 50 programs to more than 15,000 people annually. OCO provides a wide spectrum of services including crisis intervention, prevention and outreach, housing, education for preschool to adults, victim services programs and transportation.

❱ OCO also provides a wide range of programs that address health and nutritional wellness including:

❱ • The Centers for Reproductive Health providing family planning and GYN care for men and women at three locations across Oswego County. Services provided include annual women’s health exams, cancer screenings, STD-STI testing and treatment for men and women, and contraceptives including implants and IUDs. Seeing patients via telemedicine as well as in office. Most insurance plans are accepted. Call 315-598-4740 for an appointment.

❱ • Insurance navigation assisting individuals and families with applying for and enrolling in insurance through New York State of Health. Call 315-342-0888 to discuss the many options available.

❱ •Migrant services program provides health education and case management services to migrant and seasonal farmworkers and their families across Central New York. For more information call 315592-0830.

❱ • Nutrition services to clients across the age spectrum in Oswego County. Home-delivered meals and six senior dining and activity locations are available

as well as after school and summer food service programs. Call 315-598-4712 for more information.

❱ • WIC (Women, Infant & Children)

Services to access nutrition education and nutritious foods to pregnant and parenting families in Oswego County. For an appointment or more information on WIC, call 315-343-1311.

PEACE, Inc. (People’s Equal Action and Community Effort, Inc.)

217 S . Salina St , 2nd floor Syracuse, NY 13202

315-470-3300

❱ info@peace-caa.org

❱ www.peace-caa.org

❱ Incorporated in 1968, PEACE, Inc. is a nonprofit, federal-designated community action agency (CAA) that provides family services, support, and more in Syracuse, Onondaga County, and portions of Oswego County. Its mission is “to help people in the community realize their potential for becoming self-sufficient.”

Salvation Army

• Cayuga County 18 E Genesee St Auburn, NY 13021 315-253-0319

❱ easternusa.salvationarmy.org

• Onondaga County 677 S . Salina St Syracuse, NY 13202 315-475-1688

❱ https://syracuse.ny.salvationarmy.org

• Oswego County 62 S . First St . Fulton, NY 13069 315-593-8442

❱ Easternusa.salvationarmy/empire/Fulton Oswego 73 W Second St Oswego, NY 13126 315-343-6491

❱ Easternusa.salvationarmy/empire/Oswego

❱ Depending on location, the Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counsel-

Health care you can rely on.

Bassett Healthcare Network is your trusted partner in health and wellness, serving the community for over a century.

Learn more at Bassett.org or call 1-800-BASSETT today to schedule an appointment.

ing; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.

AIDS / HIV SERVICES

ACR Health

•Main Office – Syracuse 627 W . Genesee St Syracuse, NY 13204

315-475-2430

• Utica

287 Genesee St Utica, NY 13501 315-793-0661

• Watertown 210 Court St , Suite 20 Watertown, NY 13601 315-386-4493

❱ www.acrhealth.org

❱ ACR Health offers a wide range of free and confidential support services to indi-

viduals with chronic diseases, including HIV/AIDS, diabetes, heart disease, hepatitis C, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. The agency also connects clients with medical care, legal assistance, health insurance, nutrition and health education, social services, housing, transportation, and medication adherence. The agency provides free and confidential HIV and STD testing, along with prevention services and a syringe exchange program. The Q Center offers safe places for LGBTQ youth in Central New York, Mohawk Valley and Northern New York, offering housing assistance, support groups, afterschool drop-in programs and parental support. ACR Health has programs throughout Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties.

The Centers for Reproductive Health at Oswego County Opportunities

❱ 315-598-4740

❱ Centers for Reproductive Health pro -

viding family planning and GYN care for men and women at three locations across Oswego County. Services provided include annual women’s health exams, cancer screenings, STD STI testing and treatment for men and women, and contraceptives including implants and IUDs. Now seeing patients via telemedicine as well as in office. Most insurance plans accepted.

F.A.C.E.S. / J.E.W.E.L.S.

❱ Syracuse Community Connections 401 South Ave Syracuse, NY 13204 315-474-6823

❱ https://smnfswcc.org/programs/faces

❱ Since 1993, F.A.C.E.S. has been providing HIV awareness and quality prevention services, focusing primarily on communities of color. F.A.C.E.S is a confidential service, providing education and distribution supplies for people of all ages, cultures and sexual orientations. The program provides access to HIV testing and follow-up support services, such as linkage & navigation, which will provide

Experience More of Life with Beltone

individuals living with HIV or engaging in behaviors that put themselves at risk to obtain timely, essential, and appropriate medical, prevention, and support services to optimize their health and prevent HIV transmission and acquisition.

Friends of Dorothy House

212 Wayne St . Syracuse NY 13203

❱ https://alternative-efforts-ctr-of-cny-incfriends-of-dorothy.square.site

❱ Friends of Dorothy House is an initiative to be supportive of people with AIDS. Since October of 1992, they have offered home-based care and support to people with AIDS in a variety of ways, including recuperative or hospice care, supportive housing and emergency assistance.

The H-Line/New York State HIV/STI/ Hepatitis C Hotline

1-800-541-2437

1-800-233-7432 (Spanish language hotline)

❱ www.nyaidsline.org

❱ The New York State HIV/STI/HCV hotline provides HIV, STI, and hepatitis C education, risk-reduction, information and referrals. These include HIV and STI testing, linkage to PrEP (pre-exposure prophylaxis) and PEP (post-exposure prophylaxis), HIV and hepatitis C care, and many others. The hotline services are available free to the general public. The hotline is open Monday through Fridays from 8 a.m. to 8 p.m. and on weekends from 10 a.m. to 6 p.m.

Liberty Resources

6723 Towpath Road

E Syracuse, NY 13057

315-425-1004

❱ www.liberty-resources.org/hiv-housing-support-services

❱ Liberty Resources’ HIV Services provide

Planned Parenthood of Central and Western New York

Syracuse Office

1120 E Genesee St

Syracuse, NY 13210

315-475-5540

❱ www.plannedparenthood.org

❱ Planned Parenthood of Central and Western New York has nine health centers throughout Central, Western and Northern New York. The agency delivers affordable, non judgmental, high-quality health care to thousands of people each year. The skilled and caring staff are specialists in reproductive and sexual health.

Upstate Golisano Children’s Hospital/SUNY Upstate Medical University

MEDICARE PLANNING

❱ The dedicated staff of the Pediatric Designated HIV Center offers comprehensive HIV care which includes clinical management of HIV, medical case management, developmental testing, mental health assessments and counseling, treatment adherence assessment and counseling, nutritional counseling, appropriate referrals to community support agencies and assistance with transition to adult services.

Upstate Golisano Children’s Hospital/ SUNY Upstate Medical University

Adolescent/Young Adult Specialized HIV Care Center

Physicians’ Office Building 725 Irving Ave . Syracuse, NY 13210 315-464-6331

❱ www.upstate.edu/gch/services/hiv

LEGAL SERVICES

Hiscock Legal Aid Society

351 S Warren St Syracuse, NY 13202

315-422-8191

❱ mail@hlalaw.org

❱ www.hiscocklegalaid.org

❱ Hiscock Legal Aid Society is a nonprofit charitable organization that provides free legal assistance to the residents of Onondaga County whose families are unable to afford private counsel. No age restriction.

Legal Services of Central New York

❱ www.lscny.org

Legal Aid Society of Mid-NY

❱ www.lasmny.org

CNY Legal HelpLine: 1-877-777-6152

❱ www.lscny.org

❱ The Central New York Legal Helpline, a partnership of the Legal Services of Central New York and Legal Aid Society of MidNew York, allows people with low-income anywhere in the 13-county to call for free legal advice and counsel. Those counties

❱ The center provides HIV specialty care, confidential HIV and STD testing and treatment, pre-exposure prophylaxis (PrEP), post-exposure prophylaxis (nPEP) HIV and STD education, with a focus on prevention, and community outreach education for adolescents and young adults.

ASSOCIATIONS / FOUNDATIONS

ALS Association -- New York Chapter 315-413-0121 infoNY@als .org

❱ www.als.org/support/states/new-york

❱ The ALS Association provides assistance to those newly diagnosed with amyotrophic lateral sclerosis, consultation on the use of equipment and assistive technology,

family support and resources, referrals and education.

Alzheimer’s Association Central New York Chapter 5015 Campuswood Drive, Suite 102 East Syracuse, NY 13057 315-472-4201 (Syracuse) 24-Hr . Helpline: 1-800-272-3900

❱ cny-info@alz.org

❱ www.alz.org/cny

❱ Serving the cities of Binghamton, Ithaca, Syracuse, Utica and Watertown and their surrounding counties, the Alzheimer’s Association, Central New York Chapter, provides education and support to all those facing Alzheimer’s and other dementias, including those living with the disease, caregivers, health care professionals and

are Broome, Cayuga, Chenango, Cortland, Delaware, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Otsego, and Oswego. Those interested, can check the websites above or the helpline to determine eligibility and to learn more about services.

Road to Emmaus Ministry of Syracuse, Inc.

127 E Glen Ave Syracuse, NY 13205

315-928-5191

❱ www.emmausministry.org

❱ The St. Marianne Cope Center for Outreach is a volunteer outreach ministry. It provides meals; a food pantry; children/ family activity packs; shower access; haircuts; a social worker; vision and hearing screening with Aurora of CNY; and legal assistance in collaboration with the Volunteer Lawyers Project of CNY, Inc. Services are free and most are available six days a week.

Syracuse

University

College of Law — Law Clinics

Dineen Hall, 950 Irving Ave Syracuse, NY 13244-6070 315-443-4582; 1-888-797-5291 between the

hours of 8:30 a .m . and 4:30 p .m , Monday through Friday

❱ https://law.syracuse.edu/academics/ experiential-courses-clinics-externships/ need-legal-assistance

❱ • It offers clinics on bankruptcy, veterans issues, criminal defense, disability rights, housing.

Volunteer Lawyers Project of CNY, Inc.

221 S Warren St ., Suite 200 Syracuse, NY 13202

315-471-3409

❱ info@vlpcny.org

❱ www.vlpcny.org

❱ A free legal aid organization with a team of staff, volunteer attorneys and law students who offer free legal information, assistance, and representation in civil matters to low-income people, including housing, family law, and more. Attorneys practice in trusts, estates, and elder law, provide assistance with pro se filings for safe deposit boxes, small estates, and 17-Aguardianships, as well as consultations regarding any other trusts, estates and elder law issues, among other matters.

families. The Alzheimer’s Association leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

American Diabetes Association

P O . Box 7023

Merrifield, VA 22116-7023

1-800-676-4065, ext . 3478 adaupstateny@diabetes org

❱ www.diabetes.org

❱ The American Diabetes Association’s Upstate New York office is committed to educating the public about how to prevent and manage diabetes and support those living with diabetes.

American Foundation for Suicide Prevention

Greater Central NY Chapter

P O . Box 74

Freeville, NY 13068

National Suicide Prevention & Crisis Line: 988

❱ www.afsp.org

❱ Healing Conversations Program — The Healing Conversations program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers free education, programs such as More Than Sad which helps teens, parents, and educators recognize signs of depression in teens and when to get help, and Talk Saves Lives, a general education program that teaches individuals how to recognize warning signs and risk factors for suicide, as well as how to have a conversation when they’re concerned about someone.

American Heart Association of Greater Syracuse

315-728-7542

Mailing address

Four Gateway Center

444 Liberty Ave ., Ste 1300 Pittsburgh, PA 15222

❱ www.heart.org

❱ The organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. It also publishes guidelines on cardiovascular disease and prevention, standards on basic life support, advanced cardiac life support (ACLS), and pediatric advanced life sup-

port (PALS). Programs include awareness campaigns; Go Red for Women; and Check, Change, Control, a self-monitoring hypertension management program. It also offers CPR, first aid and AED (defibrillator) training; advocacy; and legislative information.

American Lung Association in New York HelpLine: 1-800-LUNG-USA (586-4872)

❱ www.lung.org

❱ The American Lung Association is the leading organization working to save lives by improving lung health and preventing lung disease through education, advocacy and research.

American Parkinson Disease Association

P O Box 61420

Staten Island, NY 10306 1-800-223-2732

❱ apda@apdaparkinson.org

❱ www.apdaparkinson.org

❱ The Association’s nationwide network provides information and referral, education and support programs, health and wellness activities, and other events to facilitate a better quality of life for the Parkinson disease community, while also funding vital research. It is this grassroots structure that distinguishes APDA from other organizations serving people with PD.

Arthritis Foundation of New York

❱ Helpline: 1-800-283-7800

❱ www.arthritis.org/new-york

❱ The Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. This foundation also offers some help for children with juvenile arthritis, such as information on resources and camp programs. The helpline representatives provide the most upto-date information, guidance and support. Those seeking help can call at the Helpline number above; or visit the website noted above, click on the chat icon, or submit questions on the helpline form.

Charcot-Marie-Tooth Association (CMTA)

❱ cmtsyracuse@gmail.com

❱ https://www.cmtausa.org/resource-directory/1806/syracuse-ny-cmta-branch

❱ A primary research foundation and advocacy group for those suffering from Charcot-Marie-Tooth disease. Due to the degradation of their nerves, people with CMT suffer lifelong progressive muscle weakness and atrophy of the arms and legs, progressive sensory loss, and CMT can affect other parts of the body. This leads to problems with balance, walking, hand use, and more.

Central New York Community Foundation

431 E . Fayette St ., Suite 100 Syracuse, NY 13202 315-422-9538

❱ info@cnycf.org

❱ www.cnycf.org

❱ Established in 1927, the Central New York Community Foundation encourages local philanthropy by supporting the growth of permanent charitable endowments for the betterment of the region. The Community Foundation serves as the steward of charitable legacies for individuals, families and businesses and serves as a civic leader, convener and sponsor of special initiatives designed to strengthen local nonprofits and address the region’s most pressing challenges.

Crohn’s and Colitis Foundation

733 Third Ave . New York, NY 10017 1-800-932-2423

❱ upstateny@crohnscolitisfoundation.org

❱ www.crohnscolitisfoundation.org

❱ A nonprofit, volunteer-fueled organization, the Foundation is dedicated to finding cures for Crohn’s disease and ulcerative colitis and improving the quality of life of children and adults affected by these diseases through its chapters and its education, support, and advocacy programs.

Cystic Fibrosis Foundation – Central New York Chapter

200 Gateway Park Drive, Building C Syracuse, NY 13212 315-463-7965

❱ central-ny@cff.org

❱ www.cff.org/Chapters/centralny

❱ The mission of the Cystic Fibrosis Foun-

dation is to help people with cystic fibrosis and their families get the tools and support they need to lead healthy lives today.

Empire State Lyme Disease Association, Inc.

❱ EmpireStateLyme@aol.com

❱ www.empirestatelymediseaseassociation.org

❱ The Association’s mission is patient advocacy and public education to prevent tick-borne diseases from becoming serious and/or chronic.

Huntington’s Disease Society of America

505 Eighth Ave ., Suite 1402 New York, NY 10018

212-242-1968

Helpline: 1-800-345-HDSA (4372)

❱ hdsainfo@hdsa.org

❱ hdsa.org

❱ The Huntington’s Disease Society of America is a nonprofit organization dedicated to improving the lives of everyone affected by Huntington’s disease, from community services to education.

Muscular Dystrophy Association

833-275-6321

resourcecenter@mdausa .org

❱ www.mda.org

❱ MDA spearheads efforts to transform the lives of people with muscular dystrophy, ALS, and related neuromuscular diseases. It funds groundbreaking research for promising treatments and provides families with the highest quality care from the best doctors in the country.

National Kidney Foundation serving Upstate, Central and Western New York

1344 University Ave ., Suite 270 Rochester, NY 14607 585-598-3963

❱ infoupny@kidney.org

❱ www.kidney.org/UpstateNewYork

❱ The National Kidney Foundation is revolutionizing the fight to save lives by eliminating preventable kidney disease, accelerating innovation for the dignity of the patient experience, and dismantling structural inequities in kidney care,

dialysis, and transplantation. Please refer to www.kidney.org/UpstateNewYork for up-to-date information on programs and events, support resources, toll-free help lines and on line communities.

National Scleroderma Foundation

Tri-State Chapter P O Box 411533 Boston, MA 02241-1533

978-624-1243

❱ tristatechapter@scleroderma.org

❱ scleroderma.org

❱ This organization serves the states of New York, Northern New Jersey, and Connecticut. The mission of the Scleroderma Foundation/Tri-State, Inc. Chapter is to advance medical research, promote disease awareness, and provide support and education to people with scleroderma and their families and support networks.

AUTISM SERVICES

ARISE and Ski

635 James St , Syracuse, NY 13203 315-671-3092

❱ recreationprograms@ariseinc.org

❱ www.ariseinc.org/services/recreation-and-art/arise-and-ski

❱ ARISE and Ski uses individualized instruction and adaptive ski equipment to help skiers of all levels and abilities hit the slopes each year. Each year, ARISE and Ski gives lessons to individuals with various disabilities, including spinal cord injuries, spina bifida, muscular dystrophy, all developmental disabilities, traumatic brain injuries, cerebral palsy, Down syndrome, autism, Lowe syndrome, behavioral disorders, vision impairments, and many others. People of all ages, all abilities, and all skiing levels are welcome. Lessons are offered every Saturday and Sunday for six weeks starting in early January. Students can register for a lesson in the morning or afternoon. All lessons are free and held at Labrador Mountain.

CNY Chapter of the Autism Society of America

4465 E . Genesee St . Dewitt, NY 13214 315-447-4466

❱ cnyasa@yahoo.com

❱ www.cnyasa.org

❱ The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming. The website provides links to various programs and resources. The organization continues to be about creating opportunities and options for all on the spectrum and striving to create a place where each person with Autism is valued, respected and provided the opportunity to maximize their quality of life each and every day.

Liberty POST

6723 Towpath Road E . Syracuse, NY 13057 315-425-1004

❱ www.liberty-post.com

❱ Its autism spectrum services offer flexible sessions that can take place across home and community settings (relatives’ homes, preschool, daycare, grocery stores) based on the child’s strengths and areas of need. Sessions include a balance of interactive play experiences, as well as structured and semi-structured activities, in order to foster the child’s ability to relate to others as well as prepare them for school. It serves Onondaga, Madison, Oneida, Oswego, Cayuga, Cortland, and Tompkins counties.

NY Families First (formerly FEAT of CNY) 7767 Oswego Road Liverpool, NY 13090

❱ nyfamiliesFIRST@gmail.com

❱ www.nyfamiliesfirst.org

❱ NY Families First is a nonprofit organization of parents and professionals founded to support families of children with autism spectrum disorders (ASD), offering general support, fun events, and awareness events.

BEREAVEMENT SUPPORT GROUPS

CNY Perinatal and Infant Bereavement Resources 315-281-9847

❱ Free networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic

pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested, and events for bereaved families. Call for more information.

Friends of Hospice in Oswego County

3 Creamery Road (P .O Box 102) Oswego NY 13126

315-216-7580

❱ Friends of Hospice in Oswego County provides financial and non medical assistance, as well as bereavement services, to help enhance the time Oswego County patients and their families have together, and to support them following their loss.

GriefShare Support Group

❱ www.griefshare.org

❱ GriefShare is for people grieving the death of a family member or friend. Go to the website and type in your zip code to find a group meeting near you.

Hope For Bereaved – Onondaga

4500 Onondaga Blvd Syracuse, NY 13219 315-475-9675 (office); 315-475-4673 (helpline)

❱ mail@hopeforbereaved.com

❱ www.hopeforbereaved.com

❱ Hope For Bereaved provides counseling by appointment; a newsletter; workshops; and support groups, that are offered both in-person at the office location or via Zoom. To see the schedule of support groups offered and to get the Zoom meeting link, visit https://hopeforbereaved.com/ services/support-groups.

Hospice of Central New York and Hospice of the Finger Lakes

990 Seventh N St Liverpool, NY 13088 315-634-1100

❱ info@hospicecny.org

❱ www.hospicecny.org

❱ Hospice of Central New York and Hospice of the Finger Lakes provides comfort care to patients and families through interdisciplinary services, education and collaboration. They serve patients and their caregivers in Onondaga, Oswego, Cayuga and Madison counties.

BLIND AND VISUALLY IMPAIRED AND DEAF SERVICES

Aurora 1065 James St Syracuse, NY 13203 315-422-7263 TTY/TDD: 315-422-9746 VP (For the Deaf): 315-679-4168

❱ aurora@auroraofcny.org

❱ Auroraofcny.org

❱ This organization provides advocacy, support, and services to individuals who are blind, visually impaired, deaf or hard of hearing. These services are available to people of all ages in Cayuga, Onondaga, and Oswego counties.

Left to Right: Andrew Lucio (Funeral Assistant); Matthew Vincentini (Funeral Director); Ann Buranich (Administrative Assistant); Samuel Buranich Jr. (Funeral Director); Samuel Buranich III (Funeral Director); Christina Fagan (Administrative Assistant); Gino Lustrinelli (Funeral Director)

NYS Commission for the Blind

❱ 1-866-871-3000

❱ The mission of the New York State Commission for the Blind is to provide vocational rehabilitation and other direst services to legally blind residents of NY State of all ages. The offices in Syracuse and serve all ages in Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Tioga, and Tompkins counties; serving only adults in Chemung, Seneca, and Schuyler counties; and only children in St. Lawrence County.

• The Atrium

100 S . Salina St , Suite 105 Syracuse, NY 13202 315-423-5417

• Utica Outstation: 315-793-5458

CANCER SERVICES

❱ See also Support Groups

Adelphi New York Statewide Breast Cancer Hotline and Support Program

Adelphi University Social Work Bldg , Room 105 1 South Ave , P .O . Box 701 Garden City, NY 11530 1-800-877-8077

❱ breastcancerhotline@adelphi.edu

❱ https://Breast-cancer.adelphi.edu

❱ This hotline, available daily from 9 a.m. to 9 p.m. provides information, referrals and support to New Yorkers with and/ or concerned about breast cancer. The hotline is staffed by professionally trained and supervised volunteers, all of whom are breast cancer survivors. The website also provides information on support groups, counseling services, and its Sisters United in Health program.

American Cancer Society – Upstate New York

1120 S Goodman St . Rochester, NY 14620

1-800-227-2345

❱ www.cancer.org

❱ Services provided include a 24/7 information and support hotline (also available via live chat or video chat on cancer.org), transportation assistance (where available), lodging assistance, and online peer support.

American Cancer Society Golisano Hope Lodge

1120 S Goodman St , Rochester, NY 14620 1-800-227-2345

❱ www.cancer.org/hopelodge

❱ Hope Lodge communities are here for people facing cancer and their caregiver when cancer treatment takes them far from home. Hope Lodge guests don’t just find a place to stay, they find a community of support and emotional connection with others facing the same journey. There is no cost to guests.

CancerConnects

5000 Brittonfield Pkwy, Suite A106 P .O . Box 2010 E Syracuse, NY 13057 315-634-5004

❱ officecancerconnects@gmail.com

❱ www.cancerconnects.org

❱ CancerConnects provides free programs and services to help facilitate the cancer journey for adult cancer patients throughout Central and Northern New York. They empower cancer patients and survivors via connections to community resources, support and guidance. The signature free programs include: The Patient Buddy Program, which pairs newly diagnosed individuals with trained, volunteer mentors, who have been through a similar cancer experience; The Complementary Therapy Program, which provides free vouchers to services such as massage, reiki, healing touch, foot reflexology, yoga therapy, acupuncture, and virtual meditations to help cancer patients manage symptoms and restore a sense of control and vitality; The Caregiving Mentor Program, which pairs current caregivers of cancer patients with a trained, volunteer mentor who has a similar caregiving experience; and The Angel Fund and Saint Agatha Foundation Patient Financial Assistance Program, which help to provide financial assistance for medical expenses, nutrition supplements, transportation services and more. CancerConnects relies heavily on local donations to provide these free programs and services... truly neighbor helping neighbor.

Cancer Services Program Partnership

1-866-442-2262

❱ www.health.ny.gov/diseases/cancer/ services

❱ The Cancer Services Program (CSP) Partnership is a New York State Department of Health (NYSDOH) program that works with contract administrators and with doctors, nurses, and other health care providers throughout the state to offer free, age-appropriate, risk-based screening for breast cancer, cervical cancer, and colorectal cancer. Contract administrators work with patients, health care providers and the NYSDOH to provide the services described in this consent. The Cancer Services Program (CSP) provides these services at no cost to people who meet residency; age; income and health insurance requirements.

4th Angel Mentoring Program

866-520-3197

4thangel@ccf .org

❱ www.4thangel.org

❱ The Cleveland Clinic 4th Angel Mentoring Program is a national, free service that matches adult patients and caregivers with trained volunteers who have experienced cancer themselves or who have cared for someone with cancer. While emphasizing one-on-one contact by phone or email, matches are primarily made based on similar age and cancer experiences to best empower caregivers and patients with knowledge, awareness, hope and a helping hand.

Hematology-Oncology Associates of Central New York

5008 Brittonfield Pkwy E . Syracuse, NY 13057 315-472-7504

❱ www.hoacny.com

❱ Hematology-Oncology Associates of CNY (HOA) is a private community cancer center established in 1982 with a mission to provide the highest level of quality care in a healing environment for the mind, body and spirit of patients dealing with cancer and blood disorders. A member of the Community Oncology Alliance, HOA has offices in Auburn, Camillus and e. Syracuse. HOA achieves its mission with a multi-faceted team dedicated to holistic, patient-centered care, and is the only cancer practice in Central New York certified for quality by The American Society of Clinical Oncology. HOA also serves as an oncology medical home (OMH), which means all care plans center around what is best for the patient. With an emphasis on quality of care versus quantity, OMH

patients generally experience lower costs, higher satisfaction, reduced medical errors, and are better-informed.

Hope for Heather Ovarian Cancer Foundation

P O Box 2208 Liverpool, NY 13089 315-657-7879

❱ support@hopeforheather.org

❱ www.hopeforheather.org

❱ Hope for Heather is a 501(c)(3) nonprofit focusing on ovarian cancer education and awareness, raising funds for research, and support for families affected by the disease. Patient support includes an Angel Fund at Upstate Cancer Center, chemo support bags, port-accessible shirts for treatment, on-line support group and oneon-one peer mentoring support through the national Woman to Woman program. Annual events include an educational booth at the NYS Fair, a 5K run and walk, and an annual fashion show and brunch.

Look Good Feel Better Program

❱ www.lookbetterfeelbetter.org

❱ Look Good Feel Better is a non-medical, brand-neutral public service program that teaches beauty techniques to people with cancer to help them manage the appearance-related side effects of cancer treatment. The program is open to all women with cancer who are undergoing chemotherapy, radiation, or other forms of treatment.

National Cancer Institute—Cancer Information Service

1-800-4-CANCER (422-6237)

❱ NCIinfo@nih.gov

❱ www.cancer.gov

❱ The NCI’s Cancer Information Service can help answer cancer-related questions on a range of topics, including general cancer information, prevention and screening, symptoms and risk factors, treatment, tissue donation, living and coping with

Multiple Sclerosis Resources of Central New York, Inc.®

“Dedicated to creating awareness and providing resources to improve the lives of individuals with multiple sclerosis and their families”

Some Services We Provide:

■ Transportation to Neurology Appointments

■ Educational Programs

■ Current Information

■ Loan of Equipment

■ Support Groups

■ Newsletters

■ Referrals

A Local Agency with your interest in mind! Call today to register, ask questions or become a Volunteer!!

P.O. Box 237 – East Syracuse, New York (315) 438-4790 www.msresources.org

E-mail: msrofcny@msrofcny.org

cancer, finding treatment, research and clinical trials and questions about NCI and its programs.

Onondaga County Health Department — Cancer Services Program

John H Mulroy Civic Center 421 Montgomery St , 9th Floor Syracuse, NY 13202 315-435-3653

❱ www.ongov.net/health/cancerscreening

❱ The Cancer Services Program offers free breast, cervical, and colorectal cancer screenings to those without health insurance. Call the number above for information on eligibility, registration and site locations.

Oswego County Opportunities North Country Cancer Services Program 9 Fourth Ave Oswego, NY 13126 315-592-0830

❱ www.oco.org/health-services/cancer-services

❱ North Country Cancer Services Program provides support in accessing screening and treatment for breast, cervical, or colorectal cancers. It covers Oswego, Jefferson, Lewis, and St. Lawrence counties. Call 315-592-0830 for more information.

The Saint Agatha Foundation

c/o National Philanthropic Trust

165 Township Line Road, Suite 1200 Jenkintown, PA 19046 888-878-7900

❱ saintagathafoundation@nptrust.org

❱ www.saintagathafoundation.org

❱ Having marked its 15th anniversary in 2024, Saint Agatha Foundation was founded by Syracuse native Laurie Mezzalingua, who died in 2009 after a 12-year fight with the breast cancer. The Foundation’s mission – and promise to Laurie – is to provide financial assistance to qualified individuals in Central New York who are afflicted with the disease, enabling them to focus on treatment, not their bills.

Saint Agatha Foundation is unique in that its support is made available to patients through grants given to a network of exceptional medical and non medical service providers located in Onondaga, Cortland, Cayuga, Madison, Oneida, Oswego, and Jefferson counties.

Susan G. Komen Breast Care Helpline

1-877-GO-KOMEN (1-877-465-6636)

❱ www.komen.org

❱ helpline@komen.org

❱ Provides information about breast health, financial assistance, local and national resources and information about clinical trials.

Syracuse Community Health Center

Women’s Health Division 819 S . Salina St Syracuse, NY 13202 315-476-7921

❱ www.schcny.com

❱ The SCH treats women, from prenatal care to mammography and routine wellness visits. The gynecologic and obstetric services include annual exams; mammography; contraception and family planning; STD and vaginal infection testing; Pap smears; management of abnormal Pap smears; regular prenatal visits; ultrasounds; fetal testing; genetic testing;

postpartum care and ambulatory care. It partners with Crouse and Upstate Community Hospitals for obstetric deliveries.

13thirty Cancer Connect

• 1035 Seventh N . St ., Suite E Liverpool, NY 13088

• 1000 Elmwood Ave Rochester, NY 14620

585-563-6221

❱ https://13thirty.org

❱ 13thirty Cancer Connect, Inc. is a nonprofit organization established in 2001 following the death of Melissa Sengbusch who was 19 years old when she died of acute myeloid leukemia. Through peer support programs like fitness and nutrition, expressive arts, and meaningful social interaction, 13thirty Cancer Connect is helping teens and young adults with cancer live their very best lives.

Upstate Mobile Mammography Van 315-464-2588

❱ www.upstate.edu/mobile-mammography

❱ Upstate University Hospital offers breast cancer screening with a mobile mammography van. The private, self-contained unit is on the road and serving women in the greater Central New York region.

YMCA’s Cancer Survivors Programs

❱ Participants have to be Y members to sign up for these programs, but membership is often included or subsidized as part of certain programs. For those programs offered at multiple locations, visit ymcacny.org for info on specific sites.

• The Kaye Center for Cancer Wellness Northwest Family YMCA 8040 River Road Baldwinsville, NY 13027 315-303-5966

❱ www.ymcacny.org

❱ The Kaye Center for Cancer Wellness at the Northwest Family YMCA is designed to meet the specific needs of men and women battling cancer by offering them a comfortable environment to socialize, exercise, and recharge. It includes a reading area, a small waterfall, a gathering space, a small exercise area, a balcony and a meditation room.

• Laurie’s Hope Breast Cancer Support Program Multiple YMCA of CNY locations

315-303-5966 x232

❱ smontminy@ymcacny.org

❱ Laurie’s Hope is a program offered by YMCA that provides support and resources to breast cancer survivors and their families/caregivers. The program is designed to help breast cancer survivors reclaim their health while establishing sustainable practices to maintain their health and well-being. With the variety of programs and offerings available to survivors, coupled with the support from knowledgeable staff and peers, each survivor is able to find a well-being regime that works for them and suits their needs. Visit ymcacny. org for info.

• LIVESTRONG at the YMCA

Multiple YMCA of CNY locations 340 Montgomery St Syracuse, NY 13202

❱ www.ymcacny.org

❱ LIVESTRONG at the YMCA is a group exercise and group support program for cancer survivors in the community. The 12-week program focuses on improving the survivor’s strength, fitness, and quality of life. In addition to physical benefits, the program also focuses on the emotional well-being of survivors and their families. It provides a supportive community where people impacted by cancer can connect during treatment and beyond.

Young Women’s Breast Cancer Support Group

315-472-7504, ext 1068

❱ pcoffey@hoacny.com

❱ This group meets in person on the first and third Wednesday of every month, from 5 to 6:30 p.m. at Hematology-Oncology Associates of CNY’s third floor boardroom at 5008 Brittonfield Pkwy. It is for women in their 20s, 30s, and 40s with a diagnosis of breast cancer. The group is a self-help, open support group that addresses the unique challenges of these patients.

CHILDREN / FAMILY SERVICES

Cayuga County Department of Social Services

157 Genesee St Auburn, NY 13021

315-253-1011

Preventive Services and Foster Care Services: 315-253-1509

Child Protective and Adult Protective Services: 315-253-1208

❱ www.cayugacounty.us

Catholic Charities of the Finger Lakes –Auburn Office

134 E Genesee St Auburn, NY 13021

315-253-2222

❱ ccfl@dor.org

❱ www.catholiccharitiesfl.org

❱ The Catholic Charities of the Finger Lakes serves Ontario, Seneca and Cayuga counties by providing quality human service programs and by advocating for social justice, working with faith communities, governments, elected officials, business leaders, and other human service organizations to meet human needs and affect public policy that addresses the needs of all people.

Catholic Charities of Onondaga County 1654 W Onondaga St Syracuse, NY 13204

315-424-1800

❱ www.ccoc.us

❱ At the agency, neighborhood and homebased levels, Catholic Charities offers an extensive range of programs and services, including shelters and housing services for homeless men, Pre-K programs, parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at home, emergency assistance for people in crisis, refugee resettlement, and supportive services for veteran families.

• Adult Health Homes Program

The Children’s Health Home Program

Catholic Charities of Onondaga County 1654 W Onondaga St

Syracuse, New York 13204

315-424-1800

❱ www.ccoc.us

❱ The Adult Health Home Program provides comprehensive care management, care coordination, and health promotion to eligible individuals. The goal is to make sure individuals get the care needed through the following services: referrals/ linkage to providers, appointment reminders, assistance with transportation, advocacy, transitional care from inpatient to other settings, and individual and family support.

❱ The Children’s Health Home Program provides comprehensive care management, care coordination, and health promotion to eligible individuals. The goal is to improve health outcomes for children with chronic medical or behavioral health conditions through the following services: referrals/linkage to providers, appointment reminders, assistance with transportation,

Topics covered include

and more!

Catholic Charities of Oswego County

808 W . Broadway Fulton, NY 13069 315-598-3980

❱ www.ccoswego.com

❱ Catholic Charities is a mid-sized human service agency providing a range of programs, including a Community and Family Resource Center; mental health transportation; health home care management; children’s health home care management; family visitation and parent education.

Cayuga County Department of Social Services

157 Genesee St Auburn, NY 13021 315-253-1011

❱ www.cayugacounty.us

❱ Preventive Services and Foster Care Services: 315-253-1509

❱ Child Protective and Adult Protective Services: 315-253-1208

Cayuga County Health Department

8 Dill St Auburn, NY 13021 315-253-1560

❱ cchealth@cayugacounty.us

❱ The Cayuga County Health Department has four programs for children with special needs: Early Intervention (EI), Child Find Program, Preschool Special Education Program, and Children and Youth with Special Health Care Needs (CYSHCN). These programs provide assistance to families with children and youth with disabilities who may need help accessing various health care professionals and other community resources.

Charity for Children

P O Box 204 Syracuse, NY 13206 315-436-4822

❱ nina@charityforchildren.net

❱ www.charityforchildren.net

❱ This is a nonprofit organization that provides services for the families of children with serious illnesses, including financial assistance with treatment-related travel expenses, free educational seminars, advocacy, referrals and more.

Child Care & Development Council

Integrated Community Planning of Oswego County, Inc

317 W First St Suite 111 Oswego, NY 13126 315-343-2344, Ext 112

❱ www.icpoc.org/contact

❱ info.icpoc@gmail.com

❱ The Child Care and Development Council is dedicated to promoting and supporting the development of quality, affordable, and accessible childcare services in Oswego County. To accomplish this mission, the agency offers support for quality-care to childcare programs; training and resources for individuals opening a new in-home child care program; and cost-free referrals and NYS Child Care Assistance Program information to families searching for child care that meets their needs. The council engages with the community to develop effective strategies for childcare that strengthen employee retention and economic growth.

Child Care Solutions

• Syracuse Office 6724 Thompson Road Syracuse, NY 13211

315-446-1220; 888-729-7290

• Auburn office

100 North St ., Suite 3 Auburn, NY 13021

315-446-1220; 888-729-7290

❱ www.childcaresolutionscny.org

❱ Child Care Solutions CNY assists families for free in Onondaga and Cayuga counties to find high-quality and safe child care. They also help child care providers attain training and professional development. There is a fee for the training and professional development; however scholarships are available.

Couple and Family Therapy Center

Peck Hall, Syracuse University 601 E . Genesee St . Syracuse, NY 13202 315-443-3023

❱ https://falk.syr.edu/marriage-family-therapy/counseling-therapy-services

❱ The Couple and Family Therapy Center (CFTC) offers confidential therapy services to families, couples, and individuals who are coping with life’s challenges. Some of the issues most frequently addressed at

the Center include resolving relationship difficulties; exploring and affirming diverse gender experiences; easing communication struggles; moving beyond family violence or substance abuse; or transforming emotional distress such as anxiety or depression, grief, and loss. The Couple and Family Therapy Center serves diverse clients from across Central New York.

E. John Gavras Center

182 North St Auburn, NY 13021

315-255-2746

❱ www.gavrascenter.com

❱ The E. John Gavras Center seeks to help families and individuals grow as independent, healthy and productive citizens. Services include early intervention services, 4410 inclusive preschool for children with and without special needs, 3PK/UPK, Article 28 clinic specializing in: speech and language therapy, physical therapy, occupational therapy. The center offers developmental evaluations both for early intervention transitions and CPSE determinations. The agency offers before-and after-wrap care for enrolled preschoolers, as well as adult programming, which includes center-based day habilitation and without walls day habilitation. They serve individuals and families from Cayuga, Onondaga, Seneca, Tompkins, and Wayne counties.

Elmcrest Children’s Center

• Main Campus

960 Salt Springs Road Syracuse, NY 13224

315-446-6250

❱ www.elmcrest.org

❱ Elmcrest Children’s Center is a multi-service treatment and education center for children with emotional, behavioral, and psychiatric challenges, along with children with developmental disabilities and serious medical conditions. Together with their families, youngsters are served in 27 Upstate New York counties, through 21 programs ranging from early education and family support to long-term residential treatment, critical care, and mental health respite programs.

Head Start of Oswego County

OCO Education Services

239 Oneida St Fulton NY 13069

315-598-4717 or 315-598-4711 (to apply)

❱ children@oco.org

❱ www.oco.org/education-services/headstart-upk

❱ Provided at no cost to eligible families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appropriate opportunities that assist children in developing academically, socially and emotionally. Family involvement is strongly encouraged. A program of Oswego County Opportunities, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Fulton, Oswego, Phoenix, W. Monroe and Williamstown.

Health Homes Care Management

239 Oneida St Fulton NY 13069 315-598-4093, ext . 5

❱ healthhomes@oco.org

❱ www.oco.org/services/health

❱ Health Homes provides care management services to help make sure everyone involved in an individual’s care is working well together and sharing information that is important in supporting a person’s health. Health Home Care Managers help coordinate not just medical, mental health, and substance abuse services, but the social service needs of the individual as well.

Health Education

9 4thAve – Suite 11F, Hillside Commons Oswego NY 13126 315-342-7532, option 7

❱ healtheducation@oco.org

❱ www.oco.org

❱ Health Education provides information and education to individuals, school classrooms and community groups regarding a variety of sexual health topics including adolescent and reproductive health; adolescent pregnancy prevention; and sexually transmitted infections including HIV/AIDS. Health Education provides individual and group services and education sessions, transportation to and from the OCO Centers for Reproductive Health, and safer sex supplies (i.e. condoms and dental dams). Health Education’s main goal is to provide education and information so that individuals can make informed choices regarding their own sexual health.

❱ LGBTQ+ Drop in, a program of Health Education, is a safe and inclusive space for the LGBTQ+ Community and supporters. Youth and young adults can come for a safe place to just hang out or join in on activities, games, field trips, peer interaction, education, and connection to community resources and services.

Health Insurance Navigation Program (InPerson Navigator/Assistor - IPAN)

10 George St , Suite 100 Oswego NY 13126 315-342-0888, option 8

❱ ipan@oco.org

❱ www.oco.org/services/health/health-insurance-assistance-ipan

❱ Navigator Program helps individuals

Dignity Plus was founded in 1992. It was the idea of a family to provide quality care to a loved one. The idea blossomed to include anyone that was in need of quality home care. We pride ourselves on individualized care. A company that has the ability to take the time to get to know our clients. We treat our clients as if they are one of our own loved ones, giving the client’s family and friends security, trust and peace of mind. We maintain the utmost confidentiality to all our clients and their family. Treating you and your family as if you were one of our own.

in Oswego, Onondaga, Oneida and Madison Counties

and families in applying for and enrolling in insurance through the New York State of Health Marketplace. OCO Navigators can enroll consumers that are Medicaid, Child Health Plus or Essential Plan eligible throughout the year. If not eligible for those programs, but eligible to purchase insurance (qualified health plans) through the Marketplace, navigators can also assist in that process. Enrollment occurs during an annual Open enrollment period from Nov. 15 through Jan. 31 every year. Individuals and families in the Marketplace could be eligible for a tax subsidy to help with the cost of the insurance every month. Navigators are available at multiple sites throughout Oswego County. Navigators can also review information and help people apply and enroll over the phone.

Hillside Children’s Center

585-256-7500; 888-514-4455

❱ info@hillside.com

❱ Hillside.com

❱ Hillside provides community-based services, education, and residential treatment to positively impact lives, in partnership with youth and families who have experienced trauma. Its Central New York region covers Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Oneida, Onondaga, Oswego, Madison, St. Lawrence, Tioga and Tompkins counties.

H.O.M.E., Inc. (Humanitarian Organization for Multicultural Experiences, Incorporated)

831 James St Syracuse, NY 13202 315-472-5110

❱ www.homeincorporated.org

❱ H.O.M.E., Inc. is a culturally diverse agency whose purpose is to assist persons who are developmentally disabled and their families to attain a safe, healthy and nurturing environment.

Huntington Family Centers, Inc.

405 Gifford St . Syracuse, NY 13204 315-476-3157

❱ www.huntingtonfamilycenters.org

❱ Huntington Family Centers, Inc. is dedicated to the dignity and self-worth of all individuals and committed to enhancing the lives of families and children for the future of the community, accomplishing

this through diverse, year-round programming in three categories: family, adult, and youth development programs.

❱ Family development programs improve family functioning so that each family will develop the skills, abilities and insights to successfully care for their children in the least restrictive environment. Family development programs include:

• Huntington Observation and Parent Education (HOPE) supervised visitation and parent education program for parents with children in foster care

• Family Support Network parenting education and life skills for parents of all abilities with a focus on developmentally disabled/delayed adults.

• Focus on Families clinical program providing direct, community based mental health therapy for families referred through the Oswego County Department of Social Services.

• Family Time/Better for Families collaborative partnership between Oswego County DSS, Catholic Charities, Huntington and Farnham Family Services, providing a coordinated array of services and support for families with children in out of home placement.

Youth Development Programs provide children opportunities to communicate, learn, and have positive experiences so that they can grow and develop to their fullest potential.

• Pre-K – quality, affordable early childhood opportunities to promote school success for 3-4- and 5-year-olds

• Youth and Teen Programs – social recreational programs for 5- to 12-year-olds and 13- to 19-year-olds, including afterschool and summer programming

• Huntington Adolescent Safe Option Treatment Program (HASOTP) – therapeutic outpatient program for youth who have been sexually abused or have exhibited sexually reactive/aggressive behaviors.

Adult Development Programs reduce isolation and loneliness through outreach, linkages and support services and assist with basic needs so that each individual is able to experience their highest degree of independence.

• Emergency Basic Needs – food pantry and diaper distribution, in an effort to

assist individuals and families in need of emergency assistance.

• Employment Services – providing one on one support to individuals seeking employment or looking to increase skills for job retention and advancement.

It’s About Childhood and Family, Inc. 315-382-0541

❱ mgilbert@iacaf.org

❱ www.iacaf.org

❱ It’s About Childhood and Family is a nonprofit clinical agency providing mental health services for children and families. and resource center whose goal is to empower families to develop independence in handling life’s struggles by utilizing a collaborative and trauma-informed framework which is not reliant upon a label or diagnosis.

La Liga – The Spanish Action League of Onondaga County

700 Oswego St Syracuse, NY 13204

315-475-6153; Bi-Lingual 24/7 Hotline: 315 466-6608

❱ laligaupstateny.org

❱ A health and wellness initiatives designed for kids with developmental disabilities together with their families. Through the health and wellness program, La Liga offers parents training and helps with making clinic and doctor appointments. When appropriate, the nonprofit agency also makes referrals to similar agencies for help.

❱ Services for individuals and families experiencing domestic violence. Language and interpretation services: the agency offers Spanish-speaking individuals with confidential interpretation in various mental health and medical settings, including emergency visits, surgical procedures, exams, medical counseling, and intake interview; also, for various documents and materials, including governmental, corporate, health, legal, and personal documents, as well as websites, brochures, flyers, certificates, and more.

LAUNCH CNY

Nettleton Commons

313 E Willow St , Suite 204 Syracuse, NY 13203

315-432-0665

❱ www.launchcny.org

❱ LAUNCH empowers children, youth and adults with diverse abilities to reach their full potential through personalized services. This support for children includes educational consulting to ensure that the best education plan is in place for children with disabilities. Additionally, a summer program for teens with disabilities is available.

Liberty Resources

• 1045 James St Syracuse, NY 13203 315-472-4471

• 14 Crossroads Drive Fulton, NY 13069 315-887-1840

❱ www.liberty-resources.org

❱ Patients receive traditional primary care services, such as preventative care, routine physicals and annual visits, medication management, and more in an integrated healthcare setting. Its board-certified medical professionals can also assist with referrals to specialists, such as endocrinologists and outpatient procedures. The Fulton office offers primary care on Wednesday, from 9 a.m. to 5 p.m.

McMahon Ryan Child Advocacy Center

601 E . Genesee St . Syracuse, NY 13202 315-701-2985

❱ www.mcmahonryan.org

❱ Founded in 1998, the McMahon Ryan Child Advocacy Center is a nonprofit organization dedicated to ending child abuse through intervention and education. The organization offers a safe, child-friendly process for abused children and their families, supported by a committed, professional team specializing in the investigation, prosecution and treatment of child abuse.

Medications for Hope and Medication Adherence Program (MAP)

SUNY Upstate Outpatient Pharmacy –Upstate Community Hospital 5000 W . Seneca Tpk Syracuse, NY 13215 315-492-5311

❱ outpharm@upstate.edu

❱ Medications for Hope allows this pharmacy to receive excess medications from

drug manufactures that are being given to safety-net clinics/hospitals to dispense to low-income, chronically ill patients at no charge. This is a free program for those patients without insurance and who have an income level at or below 300 percent of the published Medicaid poverty levels. Providers can send prescriptions for eligible patients to SUNY Upstate Outpatient Pharmacy at Community. MAP is a unique pharmacy program designed to

help individuals manage their medications. The pharmacy team will synchronize meds and contact individuals monthly to manage their refills. These refills can be dispensed in a pouch compliance package which has all the medications sorted based on the time they are needed, morning, noon, evening and bedtime. The pharmacy team will work with patients to have those medications delivered to their home when home when needed.

Cayuga Neurologic Services

“I’ve suffered from debilitating migraines for years. Dr. Jaspreet Johal’s expertise in treating chronic migraines has changed my life.” Cayuga Health’s team of neurologists specialize in the diagnosis and treatment of neurological disorders including migraines, Parkinson’s disease, and epilepsy. They are committed to providing personalized treatment plans with compassionate care.

Lori Ithaca, NY

Mid-State Family and Community Engagement Center (EC-FACE Center)

Syracuse University

370 Huntington Hall Syracuse, NY 13244

315-443-4352

❱ https://disabilityinclusioncenter.syr.edu/ midstate-face

❱ The Mid-State EC-FACE Center offers a continuum of support to families and preschool professionals that is responsive and encompasses understanding of the special education process and meaningful family involvement throughout the education system. Through training and technical assistance at no cost, the ECFACE Center promotes capacity building through an intensive team approach that includes families of young children with disabilities and communities as valued partners. Meaningful family engagement and understanding of available early childhood service delivery options within the education system is the cornerstone of the work of the EC-FACE Center.

New

York State Child Support Program

❱ The Child Support Program provides custodial parents with assistance in obtaining financial support and medical insurance coverage for their children by locating parents, establishing parentage, establishing or modifying support orders, and collecting and distributing child support payments.

• Cayuga County Child Support Services 10 Court St Auburn, NY 13021

CSEWEBCayuga@dfa .state .ny us

• Madison County SCUDepartment of Social Services

133 N Court St , Building 1 Wampsville, NY 13163

CSEWEBMadison@dfa state ny us

• Onondaga County Bureau of Child Support Services

421 Montgomery St ., 4th Floor Syracuse, NY 13202

CSEWEBOnondaga@dfa .state .ny us

• Oswego County Child Support Unit PO Box 436 Mexico, NY 13114 CSEWEBOswego@ dfa .state .ny us

NYS Growing Up Healthy Hotline

800-522-5006

TTY: 800-655-1789

❱ https://health.ny.gov/GUHH

❱ 24-hour help and resources on a variety of topics, including health care, nutrition, pregnancy, family planning, children’s special needs and more. Visit the website for links to other resources.

Onondaga County Department of Adult & Long-Term Care Services

Adult Protective Services

John H Mulroy Civic Center, 5th Floor 421 Montgomery St Syracuse, NY 13202 315-435-2815

❱ www.ongov.net/aps

❱ A state-mandated service provided by every county with the goal of keeping vulnerable adults (persons 18 years of age and older) safely residing in the community or in the least restrictive alternative. It involves intake, investigation, and assessment of referrals of abuse, neglect, and financial exploitation of qualifying vulnerable adults. APS workers develop services plans with eligible clients to remedy physical abuse, sexual abuse, emotional abuse, neglect, financial exploitation, or to address unmet, essential needs of adults who: 1. have a mental or physical impairment; 2. are at risk of harm, whether by their own or others’ actions, or have an unmet need; and 3. have no one able and willing to responsibly assist.

Onondaga County Health Department — Special Children Services

John H Mulroy Civic Center, 9th Floor 421 Montgomery St Syracuse, NY 13202 315-435-3230

❱ www.ongov.net/health/EI.html

❱ The Early Intervention Program is a family-centered program for infants and young children ages birth to 3, with developmental delays or who have a diagnosed condition with a high probability of developmental delay. To refer a child to the Early Intervention Program, call the Special Children Services intake coordinator at 315-435-3230.

❱ The Preschool Special Education Program provides appropriate public education for eligible preschool children ages 3-5 with special needs. Eligibility is determined by multi-disciplinary evaluations by their school district’s committee on preschool special education (CPSE). Services are at no cost to parents, and may include speech therapy, physical or

occupational therapy, and other specialized therapies, as well as special education itinerant or classroom services. Please contact your school district to make a referral for your child.

Oswego County Early Childhood Alliance

Integrated Community Planning of Oswego County, Inc

317 W . First St ., Suite 111 Oswego, NY 13126 315-343-2344, Ext . 113

❱ oswegocountyeca@icpoc.org

❱ www.icpoc.org/oceca

❱ The Oswego County Early Childhood Alliance (OCECA) facilitates cross-sector engagement and collaboration to build a stable, comprehensive, and effective early childhood system of care. The Alliance utilizes data-driven solutions informed by community priorities to support young children ages birth to five and their families in order to thrive. Current initiatives of the OCECA include Oswego County Help Me Grow (OCHMG); which provides families with referrals to resources and services as well as access to free developmental screenings; Oswego County Diaper Bank, which provides families with young children with up to 50 diapers per child, per month; and Oswego County Talking is Teaching: Talk, Read, Sing community campaign, the materials of which encourage parents to enhance their child’s literacy development by talking, reading, and singing to them every day from birth.

Oswego County Traffic Safety Board

Integrated Community Planning of Oswego County, Inc

317 W First St , Suite 111 Oswego, NY 13126 315-343-2344 Ext 122

❱ oswgtsb@icpoc.org

❱ www.icpoc.org/traffic

❱ Oswego County Traffic Safety Board runs a child passenger safety program (CPS), sponsored by the New York State Governor’s Traffic Safety Committee. The mission is to provide education to community members, and to ensure that all children in Oswego County are able to travel safely. Through this grant, the Board is able to run a low-income car seat distribution program intended for income-eligible residents of Oswego County who are in need of a car seat. Proof of eligibility is required, along with an application. This

program is made possible using funds from the NYS Governor’s Traffic Safety Council.

PEACE Inc. (People’s Equal Action and Community Effort, Inc.)

217 S Salina St , 2nd floor Syracuse, NY 13202 315-470-3300

❱ info@peace-caa.org

www.peace-caa.org

❱ www.peace-caa.org

Incorporated in 1968, PEACE, Inc. is a nonprofit, federally- designated Community Action Agency (CAA) that provides family services, support, and more in Syracuse, Onondaga County, and portions of Oswego County. Its mission is to help people in the community realize their potential for becoming self-sufficient.

❱ Incorporated in 1968, PEACE, Inc. is a nonprofit, federally- designated Community Action Agency (CAA) that provides family services, support, and more in Syracuse, Onondaga County, and portions of Oswego County. Its mission is to help people in the community realize their potential for becoming self-sufficient.

• PEACE, Inc Big Brothers Big Sisters 215 Bassett St ., Syracuse, NY 13210 315-470-3369 x361

❱ bbbs@peace-caa.org

• PEACE, Inc Big Brothers Big Sisters of Onondaga County 215 Bassett St , Syracuse, NY 13210 315-470-3369 x361

❱ www.peace-caa.org/programs/bbbs

❱ bbbs@peace-caa.org

❱ www.peace-caa.org/programs/bbbs

❱ Through 1-on-1 mentorship, PEACE, Inc. Big Brothers Big Sisters of Onondaga County helps children who face adversity, change their perspectives, and give them the opportunity to reach their potential in life.

❱ Through 1-on-1 mentorship, PEACE, Inc. Big Brothers Big Sisters of Onondaga County helps children who face adversity, change their perspectives, and give them the opportunity to reach their potential in life.

• PEACE, Inc ’s Early Head Start/Head Start Program

217 S Salina St , 2nd Floor Syracuse, NY 13202 315-470-3300

• PEACE, Inc ’s Early Head Start/Head Start Program

❱ HS-EHS@peace-caa.org

217 South Salina St , 2nd Floor Syracuse, NY 13202 315-470-3300

❱ www.peace-caa.org/programs/hs

❱ HS-EHS@peace-caa.org

❱ www.peace-caa.org/programs/hs

❱ With locations and partnerships throughout Onondaga County, PEACE, Inc. Early Head Start/Head Start programming prepares children for kindergarten by offering a comprehensive, family-focused, early childhood education program. It serves pregnant women and children birth to 5 years old.

• PEACE Inc ’s Family Resource Centers

❱ www.peace-caa.org/programs/frc

❱ With locations and partnerships throughout Onondaga County, PEACE, Inc. Early Head Start/Head Start programming prepares children for kindergarten by offering a comprehensive, family-focused, early childhood education program. It serves pregnant women and children birth to 5 years old.

• PEACE Inc ’s Family Resource Centers

❱ www.peace-caa.org/programs/frc

❱ PEACE, Inc.’s six Family Resource Centers are community-based sites located throughout Onondaga County (Syracuse, East Syracuse, Baldwinsville, and Tully). Programs include emergency assistance, crisis intervention, advocacy, supportive services, employment support, youth activities, education, and family development partnerships.

❱ PEACE, Inc.’s six Family Resource Centers are community-based sites located throughout Onondaga County (Syracuse, East Syracuse, Baldwinsville, and Tully). Programs include emergency assistance, crisis intervention, advocacy, supportive

services, employment support, youth activities, education, and family development partnerships.

Prevention Network 906 Spencer St Syracuse, NY 13204 315-471-1359

Prevention Network

❱ www.preventionnetworkcny.org

906 Spencer St Syracuse, NY 13204 315-471-1359

❱ www.preventionnetworkcny.org

❱ Prevention Network offers and supports strategies promoting healthy choices that prevent addictions and address related concerns. Some services available are

❱ Looking for support to live your best life? Prevention Network has been making CNY a healthier community since 1949 by providing measurable programs which prevent addictions and address other problem behaviors. Whether it is substance use prevention, mental health support, or family services, Prevention Network connects you to the programs and tools you need.

Visit PreventionNetworkCNY.org, your goto resource for building healthier, stronger communities. Explore our resources, join an event, or volunteer today. Together, we can create healthier futures.

❱

Community Connection Podcast; family support; teen Institute; gambling prevention; underage drinking prevention; impaired driver program; Smart Recovery; Narcan training; parenting classes, and more. For a full list of services offered, information and resources, please visit PreventionNetworkcny.org

Purpose Farm

Purpose Farm 1454 W . Genesee Road Baldwinsville, NY 13027 315-303-5951

1454 W Genesee Road Baldwinsville, NY 13027 315-303-5951

❱ info@purposefarm.org

❱ info@purposefarm.org

❱ www.purposefarm.org

❱ Purpose Farm pairs youth aged 6 to 18 who are in life crisis with farm, exotic and domestic animals that have been rescued from similar circumstances. Through contact between the farm’s animal mentors and human mentors, the youth gain a purpose, experience genuine love, hope is restored while building confidence and gaining empathy towards humans and animals. All services are free of charge. Visitation by appointment only. There is also an online application on their website.

Rural Health Network of Oswego County 239 Oneida St Fulton, NY 13069 315-598-4717

❱ ruralheath@oco.org

❱ https://oco.org/rhnoc

❱ It is the mission of the Rural Health Network of Oswego County to facilitate partnerships and planning that contribute to a healthy and thriving Oswego County.

Salvation Army Family Services

❱ https://easternusa.salvationarmy.org/ empire/syracuse/family-services

• Domestic Violence Services 315-565-7369

❱ The Domestic Violence Services programs aid individuals who have been victims of domestic violence and aim to reduce the potential for further conflict or instances of domestic violence.

❱ Services offered include SAVES visitation program, offering clinically supervised visitation and exchange services for children to spend time with the non-custodial parent; clinical services, providing individualized counseling for adults, adolescents, and children who have experienced domestic violence and need additional support; and group counseling, providing education and counseling in a group setting around different aspects of domestic violence and safety planning.

• Family Place Visitation Services 315-474-2931

❱ Family Place is a collaboration between The Salvation Army, Onondaga County Department of Children and Family Services, Huntington Family Center and Catholic Charities. Visitation services provide safe opportunities for parents to visit their children who are in foster care and/or

relative placement. Two sites are equipped to provide moderate and strict supervision of family visits. Transportation is provided for children to and from visits. Initial and ongoing assessments are performed to determine the need for educational and clinical resources. Visitation staff intervene with families as needed to address safety concerns and provide ongoing feedback. Counseling is provided for families who are identified as having serious risks that create barriers to returning the children safely to their parent’s care, and for those who need family-centered clinical intervention.

• Functional Family Therapy

315-463-1100

❱ Functional Family Therapy (FFT) is an Office of Juvenile Justice and Delinquency Prevention (OJJDP) blueprint model method of therapeutic intervention. FFT is a short-term, high intensity, family therapy model that targets juvenile justice and/or child welfare concerns. FFT is a strengthbased model built on a foundation of acceptance and respect. The program is primarily home-based, serving families who reside in Onondaga County. FFT offers specific and individualized interventions for the unique challenges, diverse qualities, and strengths of all families. The program is 12 to 14 sessions on average over 3 to 5 months and has a success rate of 95 percent. The model targets youth with emotional or behavioral problems between the ages of 11 to 17 and their families. Families can be identified and referred by the juvenile justice system, child welfare system, school system, and mental health system. Referrals for the FFT program are made by the Onondaga County ACCESS Team.

• Parent-Child Interaction Therapy (PCIT)

315-479-3651

❱ Parent-Child Interaction Therapy (PCIT) is an evidence-based model based on parent-child attachment for parents and children between the ages of 2 to 7. PCIT is a hands-on model that provides live coaching of parenting skills in real time, using behavioral observations, which allows for parents to practice these skills with in-themoment support before integrating them into their home setting. Additionally, PCIT supports parents in setting safe limits that promote stability and consistency in the home and other community settings.

• Preventive Services Program

315-479-1173

❱ The Preventive Services Program is a partnership between The Salvation Army and the Onondaga County Department of

Children and Family Services, providing high-quality, home-based case management services to families with children experiencing challenges that may lead to safety risks. The primary goal of the Preventive Services Program is to keep children safely at home and therefore to keep families together in order for children to be the most successful. All goals are created in collaboration with clients in order to propel families towards growth.

• Skill Building Program 315-579-3651

❱ Skill building services are for youth aged 0 to 21 designed to help youth build personal competence and independent living skills to achieve success at home, school, and in the community. Activities are hands-on in-community-based settings that are most natural to each youth. Youth receive one-on-one support from their skill builder weekly until goals are achieved. Individualized services plans are developed for each youth based on their unique needs and goals. Eligibility requirements for youth are Medicaid insurance coverage and a mental or behavioral health diagnosis.

The SPOT (Sober Person) – Youth & Young Adult Clubhouse

2798 County Route 57 Fulton, NY 13069

315-529-1175

❱ clubhouse@oco.org

❱ The SPOT is a program serving youth aged 12-17 and young adults 18-21. The purpose of the service is to provide a safe and inviting place for youth and young adults to develop pro-social skills that promote long-term health, wellness, recovery and a drug-free lifestyle. The youth clubhouse responds to the needs of youth/young adult members by creating programming with them and with the guidance of a strong community advisory group (CAG) to consistently respond to the changing needs of youth. It is a community-based, drop-in program, with services and activities easily accessible by youth and young adults in need of recovery supports and/or a safe, substance-free environment. The SPOT is recovery-oriented, youth-driven, evidence-based and non–clinical.

Syracuse Community Health Center

819 S . Salina St . Syracuse, NY 13202 315-476-7921

❱ www.syracusecommunityhealthcenter. org

❱ The Syracuse Community Health Center offers a wide range of primary and urgent medical, dental and behavioral health services to those in the greater Syracuse community who are uninsured, disadvantaged or who face other obstacles to care. Its sliding fee program allows patients to pay an amount they can afford, based on family income and size.

Syracuse Jewish Family Service

4101 E Genesee St Syracuse, NY 13214

315-446-9111, ext 234

❱ info@sjfs.org

❱ www.sjfs.org

❱ Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self-determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Syracuse Model Neighborhood Facility, Inc./ Syracuse Community Connections

401 South Ave . Syracuse, NY 13204

315-474-6823

info@swccsyr org

https://smnfswcc org

❱ Syracuse Community Connections’ Southwest Community Center offers public health, youth development, community empowerment programming, and services that cross all age groups. Its programs include after-school programs; Family First, which promotes positive youth development through an evidence-based intervention program, aimed at strengthening families and eliminating contributing factors to negative behavior; Intelligent Young Minds (IYM), a co-ed program designed for teenagers 13 to 18; Journey to Manhood (J2M); Journey to Womanhood; and a summer camp; and Mainstream, a respite program offering services to youth and young adults with developmental challenges and promotes social, recreational and personal development opportunities.

SNUG Program

Syracuse Community Connections

401 South Ave Syracuse, NY 13204

315-474-6823

❱ https://smnfswcc.org/programs/snug

❱ Syracuse Cure Violence (SNUG) is an evidence-based program designed to re duce gun violence among Syracuse youth, aged 13 to 22 in the south and southwest neighborhoods of Syracuse.

❱ SNUG Social Work & Case Management is a partnership between the state’s De partment of Criminal Justice Services and the Office of Victim Services that allows the SNUG program to address trauma experienced by program participants and staff and improve access to victim services in the SNUG cities.

DENTAL SERVICES

Amaus Dental Services

259 E . Onondaga St . Syracuse, NY 13202 315-802-6741

❱ https://amaus-dental.org

❱ An outreach ministry of the Cathedral of the Immaculate Conception, the clinic offers free limited dental care to home less, unemployed, and uninsured adults in Central New York. The scope of care offered is limited to examinations, X-rays, hygiene, fillings, and routine extractions. Care is provided by volunteer dentists and hygienists by appointment only.

ConnextCare

❱ For over 50 years, ConnextCare has been providing a family-oriented health care practice for Oswego and surrounding county residents. It offers a variety of comprehensive healthcare services in a timely and efficient manner, all provided by a courteous and professional staff. The dental office treats patients of all ages using digital radiography and electronic dental charts. All major insurances are accepted and a sliding fee scale discount program is available for eligible patients. Dental services are available at:

• 61 Delano St Pulaski, NY 13142 315-298-6815

bwalters@oneidahousing.com www.oneidahousingauthority.com

• 510 S . Fourth St ., Suite 600 Fulton, NY 13069 (315) 297-4760

❱ www.connextcare.org

Oneida Housing Authority.indd 1

McAuliffe Health Center

115 Creek Circle

E . Syracuse, NY 13057

315-413-3378; appointments: 315-492-6430

❱ sricher@lorettosystem.org

❱ www.lorettocny.org/services/mcauliffe-health-center

❱ The center offers dental care to people of all ages, including children and podiatry services. It also accepts patients with Medicaid coverage.

Road to Emmaus Ministry of Syracuse, Inc.

127 E Glen Ave Syracuse, NY 13205 315-928-5191

❱ www.emmausministry.org

❱ The St. Marianne Cope Center for Outreach is a volunteer outreach ministry. We provide meals; a food pantry; children/ family activity packs; shower access; haircuts; a social worker; vision and hearing screening with Aurora of CNY; and legal assistance in collaboration with the Volunteer Lawyers Project of CNY, Inc. Services are free and most are available six days a week. The St. Marianne Cope Health Services offers free medical and dental care to the uninsured, and is located at 4335 S. Salina St, Syracuse NY 13205. Some of the services require appointments. Call 315928-5191 for more information. Volunteer opportunities are also available.

Syracuse Community Health

819 S Salina St Syracuse, NY 13202 315-476-7921

❱ www.Syracusecommunityhealth.org

❱ Syracuse Community Health offers dental services to those in the greater Syracuse community whether or not they have insurance.

DISABILITY– SERVICES

Access CNY 1603 Court St . Syracuse, NY 13208 315-455-7591

❱ info@accesscny.org

❱ www.accesscny.org

❱ AccessCNY supports people with developmental disabilities, acquired brain injuries (ABI) and mental health issues, offering a broad array of services, programs and therapies for children, adults and seniors. Its website offers an easy-to-navigate program finder.

Advocates Incorporated

290 Elwood Davis Road, Suite 101 Liverpool, NY 13088 315-469-9931

❱ info@advocatesincorporated.org

❱ www.advocatesincorporated.org

❱ Operating in 54 counties across New York, Advocates is Central New York’s largest provider of person-centered, self-directed services for people with disabilities. Advocates provides children and adults with intellectual and/or developmental disabilities and their families with services so that people with disabilities can fully participate in their homes, schools, and communities in a meaningful way. Advocates provides 1:1 mentors and support staff through self-directed community habilitation and residential supports, including housing navigation. A wide range of support for families is available, including family reimbursement for respite, training opportunities, assistance with service access and medical advocacy.

The Arc Oneida-Lewis

•Oneida County: 245 Genesee St . Utica, NY 13501 315-272-1500

•Lewis County: 7550 S State St Lowville, NY 13367 315-272-1500

❱ arcpr@thearcolc.org

❱ www.thearcolc.org

❱ Founded in 1954, The Arc, Oneida-Lewis is a premier provider of services for people with developmental disabilities in Oneida and Lewis counties. It provides a full spectrum of education, vocational, employment, residential living, family support, guardianship, respite, recreational rehabilitation, day habilitation, clinical, children, adult, and senior services for people with various disabilities as classified by New York State. The Arc, Oneida-Lewis is staffed by 700 professionals and serves over 1,400 people annually, offering various rewarding careers with paid training,

sign-on bonuses, and excellent benefits. The Arc, Oneida-Lewis operates integrated businesses, including Progress Industries (www.progressindustriescny.com); Chef’s Express Bakeshop ( www.chefsexpressutica.com); and Nickelback Redemption Center (www.nickelbackredemption.com)

Arc of Onondaga

600 S . Wilbur Ave Syracuse, NY 13204 315-476-7441

❱ www.arcon.org

❱ Arc of Onondaga supports people with intellectual, developmental, and other disabilities in leading meaningful lives, as a part of their community. Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Employment Options, and clinical services through Horizons Clinic.

Arc of Oswego County

7 Morrill Place Fulton, NY 13069 315-598-3108

❱ www.arcofoswegocounty.org

❱ The Arc of Oswego County is a private, nonprofit organization for individuals with intellectual and other developmental disabilities that has been providing services since 1953. Person-centered services for adults include senior day habilitation, community habilitation, and both recreational and site-based respite.

ARISE, Inc.

• Onondaga County 635 James St Syracuse, NY 13203 315-472-3171

• Oswego County –293 St Rte . 104 E . Oswego, NY 13126 315-342-4088 –113 Schuyler St , Suite 2 Fulton, NY 13069 315-887-5156

• Madison County

Located at ARISE at the Farm

1972 New Boston Road, Chittenango, NY 13037 315-363-4672

• ARISE at the Farm: 315-687-6727

• Cayuga/Seneca County Office 21 Lincoln St , Auburn, NY 13021

315-255-3447

❱ www.ariseinc.org

❱ The ARISE mission is to work with people of all abilities to create a fair and just community in which everyone can fully participate. As an independent living center (ILC), ARISE promotes the full inclusion of people with disabilities in the community. Over 50 programs and services are offered from adaptive design to veterans directed care programs.

Aurora of CNY

See page 67

Brain Injury Association of NYS

❱ 5 Pine West Plaza, Suite 506

❱ Albany, NY 12205

❱ 518-459-7911; Family Helpline: 1-800446-6443

❱ https://bianys.org

❱ Visit the website to learn about the organization and its programs.

CNY Chapter of the Autism Society of America

4465 E Genesee St Dewitt, NY 13214 315-447-4466

❱ cnyasa@yahoo.com

❱ www.cnyasa.org

❱ The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming. The website provides links to various programs and resources. The organization continues to be about creating opportunity and options for all on the spectrum and striving to create a place where each person with autism is valued, respected and provided the opportunity to maximize their quality of life each and every day.

Central New York Developmental Disabilities Regional Office (CNYDDRO)

Syracuse Administrative Office 187 Northern Concourse N Syracuse, NY 13212

607-240-4900

❱ https://opwdd.ny.gov

❱ Central New York Developmental Disabilities Services Office (DDSO) is an

agency of the New York State Office of People with Developmental Disabilities (OPWDD). It coordinates services for New Yorkers with developmental disabilities, including intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome and other neurological impairments. It serves Cayuga, Cortland, Herkimer, Lewis, Oneida and Onondaga counties. Central New York DDSO provides services directly and through a network of approximately 450 nonprofit service providing agencies.

Community Options, Inc 216 W Manlius St E Syracuse, NY 13057

315-431-9859

❱ www.comop.org

❱ Community Options, Inc., a nationally-based nonprofit 501(c)(3) organization, offers those who have disabilities residential and day rehabilitation, group homes, health care, employment services and independent living options. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.

David’s Refuge

5800 Heritage Landing Dr , Suite B E Syracuse NY 13057 315-682-4204

❱ www.davidsrefuge.org

❱ David’s Refuge offers respite, resources and support to parents of children with special needs or life-threatening medical conditions. The year-round programming includes overnight respite, wellness programming and community events to ensure parents are reminded of the importance of self-care and to prevent caregiver burnout. Anyone interested can learn more or complete the online application on the website.

Empowering People’s Independence (EPI)

6493 Ridings Road, Suite 112 Syracuse, NY 13203 315-477-9777

❱ info@epiny.org

❱ www.epiny.org

❱ Empowering People’s Independence (EPI), previously Epilepsy-Pralid, provides comprehensive services to children and adults with developmental disabilities, epilepsy and neurological and chronic health conditions. EPI’s offerings include self-direction, community habilitation, support groups, education, advocacy and

PROGRAMS AND SERVICES Swim lessons • Aquatics • Group Exercise • Gymnasiums • Chronic Disease Support • And More... www.auburnymca.org MEMBERSHIP FOR ALL

SENIOR CITIZEN HOUSING

Applications Now Being Accepted. 62+ No Smoking!

SIMEON DEWITT

150 E. 1st St. Oswego, NY 13126 315-343-0440

TOWPATH TOWERS

100 Rochester St. Fulton, NY 13069 315-598-4700

SPRINGBROOK APTs

4920 N. Jefferson St. Pulaski, NY 13142 315-298-6101

Services included in your rent

• Trash Collection • Free Wi-Fi

• Bus for shopping/groceries

• Heat, Electricity & Hot Water

• Snow Removal & Lawn Care

• Planned Activities

• All repairs & maintenance

Preference given for veterans & spouses of veterans Equal Housing Opportunity Supervised by NYS DHCR

respite. EPI also offers the only week-long overnight camp for children and young adults with epilepsy in New York state.

Exceptional Family Resources

1820 Lemoyne Ave . Syracuse, NY 13208 315-478-1462

❱ www.contactefr.org

❱ EFR partners with individuals with developmental disabilities and their families, providing services, information, advocacy and other supports to enhance lives and foster community acceptance. Services include recreation programs and manuals, individualized services, family education and training, respite care, senior caregivers program and supported employment services and community habilitation.

GiGi’s Playhouse

5885 E Circle Drive, Suite 250 Cicero, NY 13039

(Inside Drivers Village, Green Entrance, 2nd floor) 315-288-PLAY (7529)

❱ syracuse@gigisplayhouse.org

❱ https://gigisplayhouse.org/syracuse

❱ GiGi’s Playhouse is a one-of-a-kind achievement center for individuals with Down syndrome, their families and the community. GiGi’s Playhouse offers more than 25 therapeutic and educational programs that advance literacy, math skills, motor skills and more; all of which are free of charge. The organization is offering the Amina Grace Speech and Language Program, through a partnership with Syracuse University and a speech and language pathologist. All programs are based on best-practices for Down syndrome learning styles and customized to ensure individual success. GiGi’s Playhouse serves infants through adults. Headquartered in Hoffman Estates, Ill., GiGi’s Playhouse currently has 57 locations throughout the United States and Mexico.

LAUNCH CNY

Nettleton Commons

313 E Willow St , Suite 204 Syracuse, NY 13203 315-432-0665

❱ www.launchcny.org

❱ LAUNCH empowers children, youth and adults with diverse abilities to reach their full potential through personalized

services. This support for children includes educational consulting to ensure that the best education plan is in place for children with disabilities. Additionally, a summer program for teens with disabilities is available.

Leukemia and Lymphoma Society

1-800-955-4572

❱ www.lls.org

❱ The organization offers support services to individuals with blood cancers and their families. Services include copay assistance to eligible patients with certain blood cancer diagnoses to help with insurance copayments and insurance premiums; free education programs and materials; peer support for patients undergoing treatment; family support groups; fundraising; and public awareness and education in public schools.

Liberty POST

6723 Towpath Road

E Syracuse, NY 13057 315-425-1004

❱ www.liberty-post.com

❱ The program offers a range of services, including physical therapy; occupational therapy; speech and language therapy; diagnostic developmental evaluations; music therapy; early intervention; and more. For more information on specific therapies, visit the website. It serves Onondaga, Madison, Oneida, Oswego, Cayuga, Cortland, and Tompkins counties.

Make-A-Wish Central New York 5005 Campuswood Drive E Syracuse, NY 13057 315-475-9474; 1-800-846-9474

❱ info@cny.wish.org

❱ www.cny.wish.org

❱ Make-A-Wish Central New York is an independent 501(c)(3) nonprofit organization dedicated to granting life-changing wishes for children with critical illnesses throughout the central portion of New York State. Part of a global wish-granting organization, the chapter was founded in 1985 and has granted nearly 2,500 wishes for children throughout its 15-county footprint, which includes Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, Otsego, St. Lawrence, Tioga, and Tompkins counties. With over 150 wishes

in process, Make-A-Wish Central New York needs the support of generous community and corporate partners more than ever before.

Multiple Sclerosis Resources of CNY, Inc.

6743 Kinne St (P O Box 237) E . Syracuse, NY 13057 315-438-4790

❱ msrofcny@msrofcny.org

❱ www.msrofcny.org

❱ Founded in 1998, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier areas of NY, to help them meet their daily needs. Services include transportation to neurology appointments, loan of durable medical equipment, educational programs, referrals, a lending library, scholarship grants for aqua therapy, local support groups, a newsletter, The “MS Chronicles,” published six times a year, and more.

NY Connects

• Cayuga County 160 Genesee St Auburn, NY 13021 315-253-1226

CCOFA@cayugacounty us

• Madison County 138 Dominic Bruno Blvd Canastota, NY, 13032 315-697-3092

information@ofamadco org

• Onondaga County

John H Mulroy Civic Center, 5th Floor 421 Montgomery St ., Syracuse, NY 13202 315-435-1400

• Oswego County 70 Bunner St , PO Box 3080, Oswego, NY 13126 315-349-8697

❱ ofa@oswegocounty.com

❱ NY Connects provides free, unbiased information about long- term services and supports in New York State for people of all ages or with any type of disability. The list below provides contact information for NY Connects programs in area counties.

Onondaga County Health Department — Special Children Services

John H Mulroy Civic Center, 9th Floor 421 Montgomery St . Syracuse, NY 13202

315-435-3230

❱ www.ongov.net/health/EI.html

❱

• The Early Intervention Program is a family-centered program for infants and young children aged birth to 3, with developmental delays or who have a diagnosed condition with a high probability of developmental delay. To refer a child to the Early Intervention Program, call the Special Children Services Intake Coordinator at 315-435-3230.

❱ • The Preschool Special Education Program provides appropriate public education for eligible preschool children ages 3-5 with special needs. Eligibility is determined by multi-disciplinary evaluations by their School District’s Committee on Preschool Special Education (CPSE). Services are at no cost to parents, and may include speech therapy, physical or occupational therapy, and other specialized therapies, as well as special education itinerant or classroom services. Please contact your school district to make a referral for your child.

Oswego Industries

7 Morrill Place Fulton, NY 13069 315-598-3108

❱ info@oswegoind.org

❱ oswegoindustriesinc.org

❱

❱ For over 50 years, Oswego Industries has provided services and support for adults with disabilities while partnering with local businesses to deliver production and workforce solutions. Its mission is to be a partner in the development of comprehensive community services designed to improve the quality of life for people with disabilities. Person-centered services for adults include supported employment, day habilitation, and community habilitation for adults.

Parent to Parent of New York State

1-800-305-8817

❱ info@ptopnys.org

❱ www.ptopnys.org

❱ Parent to Parent of New York State builds a supportive network of families to reduce isolation and empower those who care for people with developmental disabilities or special healthcare needs to navigate and influence service systems and make informed decisions.

Person to Person: Citizen Advocacy Office

7000 E . Genesee St ., D Building Fayetteville, NY 13066

• Onondaga County: 315-416-8357

• Cortland County: 315-480-6142

• Oswego County: 315-529-3699

❱ www.ppcadvocacy.org

❱ The mission of Person to Person: Citizen Advocacy (PPCA) is to reduce the risk of social isolation for adults with developmental disabilities. PPCA programs respond to these needs by fostering the growth of meaningful relationships rooted in community support and one-on-one connections. Matches are made between a protégé (a person with a developmental disability) and an advocate (community volunteer) in which both share their gifts, talents, and friendship. In addition, PPCA offers a variety of private events for its members throughout the year that range in size.

DISABILITY: ACCESSIBILITY MODIFICATION

ARISE Advocacy and Accessibility Programs

• Onondaga County

635 James St . Syracuse, NY 13203 315-472-3171

• Oswego County Creekside Plaza

293 State Route 104 Oswego, NY 13126 315-342-4088

❱ www.ariseinc.org

❱ On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities. Programs include accessibility resource center, ADA accessibility evaluations, advocacy groups, home modifications program, medical equipment loan closet, ramp construction assistance and systems advocacy.

Arise

Adaptive Design

635 James St Syracuse, NY 13203 315- 671-5104 and 315-472-3171

❱ cmcgough@ariseinc.org

❱ www.ariseinc.org/services/adaptive-design

❱ ARISE Adaptive Design uses everyday

materials to create customized equipment and devices for children and adults who have disabilities. They identify barriers and build adaptive device solutions so that kids and adults can flourish in all areas of life — social, educational, vocational and recreational. Community volunteers are clinicians, therapists, designers, engineers, hobbyists and students. When families request a device from, ARISE encourages them, their families and their network to take part in the building process.

ARISE Medical Equipment Loan Closet

• Onondaga County

635 James St ., Syracuse, NY 13203

Accessibility Program Coordinator 315-472-3171

❱ syracuseadvocacydepartment@ariseinc. org

• Oswego County 315-342-4088

❱ oswegoadvocacy@ariseinc.org

• Cayuga/Seneca County 315-255-3447

advocacyteam@ariseinc .org

• Madison County 315-363-4672

❱ advocacyteam@ariseinc.org

❱ The Medical Equipment Loan Closet is a free resource through ARISE for the Central New York Community that provides adaptive equipment for loan during temporary times of need. The closet has a variety of walkers, crutches, canes, wheelchairs, shower and tub benches of different designs, shower chairs, and other specialized types of medical equipment. To find out if they have a specific item, please call your nearest location.

Arise Ramp Program

315-602-4938

❱ specoy@ariseinc.org

❱ For decades, the ramp program has helped individuals and families obtain wheelchair ramps to safely enter and exit their homes so they can shop, go to work, go to school and be a part of their communities. In order to be eligible, individuals must have a mobility impairment, be income eligible and live in Oswego and Cayuga County. The ramp program is soon expanding to include Madison County!

AT Village

725 Irving Ave , Suite 112

Syracuse, NY 13210 315-209-3697

❱ locastrm@upstate.edu

❱ www.atvillage.org

❱ AT Village is a web resource developed as part of a quality improvement initiative focused on improving access to assistive technologies for children with developmental disabilities and their families in our community. The AT Village website serves as a hub for information and resources about all the different ways to access assistive technologies in our community. Under the “Equipment Solutions” tab, AT provides information about getting durable medical equipment via health insurance reimbursement. There are also resources for therapists to support their efforts in this process, along with tips and checklists for therapists as they write letters of medical necessity. In addition, “Community Solutions” section has information about community resources for accessing equipment that may not be covered by insurance (e.g., loan closets, equipment shares, maker spaces, nonprofits, and sports teams).

Central New York Developmental Disabilities Regional Office (CNYDDRO)

Assistive Technology/Environmental Modifications/Vehicle Modifications Program 187 Northern Concourse N . Syracuse, NY 13212 607-240-4900

❱ www.opwdd.ny.gov

❱ OPWDD’s Assistive Technology Program, which includes DME (adaptive devices), environmental modifications and vehicle modifications, can provide funding for OPWDD qualified individuals through an application process submitted to OPWDD’s regional office by the individual’s care manager. All AT/EM/VM related applications should be sent to the following email mailbox: opwdd.sm.region2.emods@ opwdd.ny.gov

Operation Northern Comfort

❱ info@operationnc.org

❱ www.operationnc.org

❱ Operation Northern Comfort is a nonprofit, volunteer group from Central New York committed to serving the surrounding communities by providing labor, donations, and support in any time of need. Recent projects have included student desks, food

pantry shelves and ramps.

Technology Related Assistance for Individuals with Disability (TRAID) Center 315-455-7591

❱ info@accesscny.org

❱ www.justicecenter.ny.gov/traid-program

❱ The center is Access NY’s assistive technology lending library, which helps to increase access to assistive technology and durable medical equipment, such as wheelchairs, walkers and augmentative communication devices. The center provides short-term equipment loans at no cost; individuals borrow items, use them and then return the items to the TRAID Center for others to utilize. Services are available to individuals with disabilities of all ages, their family members, service providers, employers, and others who are interested in disability issues and/or assistive technology. The TRAID Center also does demonstrations to compare different devices; facilitates trainings on assistive technologies and durable medical equipment; provides information and referrals; and raises public awareness at events, conferences, etc. The Central New York TRAID Center serves a six county region: Onondaga, Madison, Cayuga, Tompkins, Cortland, and Oswego counties.

DISABILITIES: RECREATION, CAMPS

Advanced Strategy Adventures, Inc.

7703 Kirkville Road Kirkville NY 13082 315-656-9050

❱ willi2117643@gmail.com

❱ www.advancedstrategiesadventures.org

❱ Advanced Strategy Adventures is a 501(c)(3) nonprofit that provides physically challenged, elderly, and youth sportsman with free guided hunting, fishing and other activities.

ARISE and Ski

See page 66

ARISE at the Farm

1972 New Boston Road Chittenango, NY 13037 315-687-6727

❱ recreation@ariseinc.org

❱ www.ariseinc.org

❱ ARISE at the Farm is an accessible, inclusive recreation center. Focused on the needs and interests of individuals with disabilities, the farm is open throughout the year and offers recreational activities, from therapeutic horseback riding to summer camps, and an accessible playground and fishing pond.

Arthritis Foundation of New York Helpline: 1-800-283-7800

❱ www.arthritis.org/new-york

❱ The Arthritis Foundation helps conquer everyday battles through life-changing information and resources, access to optimal care, advancements in science and community connections. This foundation also offers some help for children with juvenile arthritis, such as information on resources and camp programs. The helpline representatives provide the most upto-date information, guidance and support. Those seeking help can call at the Helpline number above; or visit the website noted above, click on the chat icon, or submit questions on the helpline form.

Camp Good Days

356 N Midler Ave . Syracuse, NY 13206 315-434-9477

❱ Syracuse@campgooddays.org

❱ www.campgooddays.org

❱ Camp Good Days provides residential camping programs at its recreational facility in Branchport, located on the shores of Keuka Lake, as well as year-round recreational and support activities, in the Rochester, Buffalo, and Syracuse regions. Camp Good Days offers services for children who have cancer and sickle cell anemia, as well as children who have lost a parent or sibling to cancer. Additionally, Camp Good Days’ Adult Oncology programs support men and women who have a current cancer diagnosis or who have experienced a recent relapse by facilitating retreat opportunities, year-round activities, and group outings. All programming and services through Camp Good Days are free, and no child with cancer is ever turned away5

CNY Adaptive Sports

P O Box 83

Baldwinsville, NY 13027

315-350-1726

❱ Hello@cnyadaptivesports.org

❱ www.cnyadaptivesports.org

❱ Formerly known as MoveAlong, the CNY Adaptive Sports is a registered nonprofit organization that helps people with disabilities participate with their friends in indoor and outdoor athletic activities. It serves communities of greater Syracuse, Oswego, and Central New York. Serving veterans is one of the organization’s pronounced mission, as it teams up with local veteran service organizations, and can offer significant assistance to veterans seeking to participate in any of our programs through the generosity of VA: Mission Re-Defined.

Empowering People’s Independence (EPI)

6493 Ridings Road, Suite 112 Syracuse, NY 13203 315-477-9777

❱ info@epiny.org

❱ www.epiny.org

❱ Empowering People’s Independence (EPI), previously Epilepsy-Pralid, provides comprehensive services to children and adults with developmental disabilities, neurological and chronic health conditions, and epilepsy. EPI’s offerings include self-direction, community habilitation, support groups, art therapy, Education and Seizure First Aid Training. EPI also offers the only week-long camp for children and young adults with epilepsy in New York state.

Heritage Farm

3599 State Route 46

Bouckville, NY 13310

315-893-1889

❱ www.heritagefarminc.org

❱ Founded in 1985, Heritage Farm is a working farm designed specifically for those with intellectual and developmental disabilities. Services include group day and community habilitation, respite, recreational and after-school services, supported employment, children’s summer program, and self-advocacy. Serving individuals throughout Madison County and its surrounding areas.

Special

Olympics – Central New York Region

6315 Fly Road

E Syracuse, NY 13057

315-314-6839

❱ www.specialolympics-ny.org

❱ www.specialolympics-ny.org/regions/ central

❱ The organization provides year-round sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, giving them continuing opportunities to develop physical fitness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community.

EDUCATION & PREVENTION

Alcohol Drug Abuse Prevention Education Program

• 110 Elwood Davis Road

Liverpool, NY 13088

• PO Box 4754

Syracuse NY 13221

315-433-2600

❱ www.ocmboces.org

❱ ADAPEP is a school-based substance abuse prevention program that provides school districts with information, education and counseling services at the elementary, middle school and high school levels. It includes full and part-time counselors in school districts in Onondaga and Madison counties. ADAPEP is funded by the New York State Office of Alcoholism and Substance Abuse Services and the participating school districts, with the support of the Onondaga County Department of Mental Health and the Madison County Department of Mental Health.

Prevention Network

906 Spencer St . Syracuse, NY 13204 315-471-1359

❱ www.preventionnetworkcny.org

❱ Prevention Network offers and supports strategies promoting healthy choices that prevent addictions and address related concerns. Some services available are Community Connection Podcast; family support; Teen Institute; gambling pre-

n

n

vention; underage drinking prevention; impaired driver program; Smart Recovery; Narcan training; parenting classes, and more. For a full list of services offered, information and resources, please its website.

Oswego County Traffic Safety Board

Integrated Community Planning of Oswego County, Inc

317 W . First St ., Suite 111 Oswego, NY 13126

315-343-2344 Ext 122

❱ oswgtsb@icpoc.org

❱ www.icpoc.org/traffic

❱ Oswego County Traffic Safety Board runs a child passenger safety program (CPS), sponsored by the New York State Governor’s Traffic Safety Committee. The

mission is to provide education to community members, and to ensure that all children in Oswego County are able to travel safely. Through this grant, the board is able to run a low-income car seat distribution program intended for income-eligible residents of Oswego County who are in need of a car seat. Proof of eligibility is required, along with an application. This program is made possible using funds from the NYS Governor’s Traffic Safety Council.

END-OF-LIFE SERVICES

Francis House

108 Michaels Ave Syracuse, NY 13208 315-475-5422

❱ www.francishouseny.org

FREE AND SUBSIDIZED HEALTH CLINICS

❱ (see also Dental Services)

Amaus Vision Services

259 E . Onondaga St . Syracuse, NY 13202

315-314-7004

❱ Info@amaus-vision.org

❱ Amaus-vision.org

❱ Amaus Vision Services is an outreach program of the Cathedral of the Immaculate Conception, in downtown Syracuse, that provides eye exams and glasses to the uninsured or underinsured in Central New York. Experienced optometrists, opticians, and staff volunteers in the well-equipped facility. Amaus Vision is available by appointment only. Children under the age of 18 must be accompanied by a parent or guardian.

Cayuga County Immunization Clinics

8 Dill St Auburn, NY 13021 315-253-1560

❱ cchealth@cayugacounty.us

❱ The Cayuga County Health Department participates in the Vaccine for Children

Program (VFC) and the Vaccine for Adult Program (VFA), which are federally funded by the Centers for Medicare and Medicaid Services to ensure all eligible persons have access to vaccines that protect themselves and their community. The Cayuga County Health Department also has a sliding scale fee schedule for residents who do not meet the criteria for these programs. Insured patients may be able to submit documentation for possible reimbursement from their insurance companies. Immunizations are administered at regularly scheduled clinics. Immunization clinics are available by appointment only. Please call the number above or email to the address above to schedule an appointment.

Onondaga County Health Department — Immunization Clinic

John H Mulroy Civic Center

421 Montgomery St , room 30, Basement Level Syracuse, NY 13202 315-435-2000

❱ www.ongov.net/health/immunizationclinic.html

❱ Routine immunizations are available by appointment on Tuesdays and Thursdays, 9 a.m. to 3 p.m. and Wednesdays, 9:30

❱ Francis House provides a home and a supportive extended family to people with terminal illnesses; those with a prognosis of three months or less to live. The organization provides caregiving 24 hours a day, seven days a week. Francis House welcomes all residents regardless of faith, ethnicity or ability to pay for their care.

Friends of Dorothy House

212 Wayne St Syracuse NY 13203

❱ https://alternative-efforts-ctr-of-cny-incfriends-of-dorothy.square.site

❱ Friends of Dorothy House is an initiative to be supportive of people with AIDS. Since October of 1992, it has offered home-based care and support to people with AIDS in a variety of ways, including recuperative or hospice care, supportive

a.m. to 3 p.m. for children with public insurance or no insurance, and adults without insurance. Call to schedule an appointment.

Onondaga County Health Department — STD Clinic

John H Mulroy Civic Center 421 Montgomery St ., Room 80 (Basement Level) Syracuse, NY 13202

315-435-3236

❱ www.ongov.net/health/STD.html

❱ The STD clinic provides comprehensive testing, diagnosis, and treatment of sexually transmitted diseases in Onondaga County. Appointments are preferred. Walk-ins welcome, subject to availability. Please call 315-435-3236 to schedule an appointment. Public health representatives are available to assist you in locating and privately contacting partners who may have recently been exposed to an STD.

Onondaga County Health Department — Tuberculosis (TB) Control

John H . Mulroy Civic Center

421 Montgomery St , Room 80 (Basement Level) Syracuse, NY 13202

315-435-3236

❱ www.ongov.net/health/TB.html

housing and emergency assistance.

Friends of Hospice in Oswego County

3 Creamery Road (P O Box 102) Oswego NY 13126 315-216-7580

❱ Friends of Hospice in Oswego County provides financial and non-medical assistance, as well as bereavement services, to help enhance the time Oswego County patients and their families have together, and to support them following their loss.

Hospice & Palliative Care, Inc.

4277 Middle Settlement Rd New Hartford, NY 13413 315-735-6484

❱ www.hospicecareinc.org

❱ The TB Control Program decreases the public health threat of TB through comprehensive testing, diagnosis, and treatment of active TB cases in Onondaga County. By appointment only.

Poverello Health Center

808 N . Salina St . Syracuse NY 13208 315-423-9961

❱ www.assumptionsyr.org/clinic

❱ Assumption Church’s Poverello Health Center offers medical care to people without medical insurance or with limited options in the Central New York area. The center is open on Wednesdays from 5 to 7 p.m. Walk-ins are accepted, but appointments are suggested. It is staffed by volunteer physicians, nurse practitioners and nurses, as well as other specialties by referral and appointment only. Physical examinations for college and vocational schools are available by appointment only. The Health Center provides clients with prescription assistance through the various pharmaceutical companies.

Rahma Health Clinic

3100 S . Salina St Syracuse, New York 13205 315-565-5667

❱ Are you or a loved one facing a serious illness? Our Hospice & Advanced Illness Management (AIM) Palliative Care services offer compassionate, personalized care to enhance comfort, dignity and quality of life. Our team of experts provide pain and symptom management, emotional support, and guidance through this challenging time. We are dedicated to helping families navigate complex decisions, ensuring peace of mind for both patients and caregivers. Let us help you focus on what matters most—spending precious time together. Contact us today to learn more about our services and how we can assist you in your journey.

Hospice of Central New York and Hospice of the Finger Lakes

990 Seventh N . St . Liverpool, NY 13088 315-634-1100

❱ www.rahmafreeclinic.com

❱ The Rahma Health Clinic’s mission is to provide high quality healthcare to uninsured, under-insured, and under-served adults in Central New York regardless of ability to pay, and regardless of religion, race, gender, or background.

Federally-Qualified Health Centers

❱ FQHCs are safety net providers that primarily provide services typically furnished in an outpatient clinic. FQHCs include community health centers, migrant health centers, health care for the homeless health centers, public housing primary care centers, and health center program look-a-likes. They also include outpatient health programs or facilities operated by a tribe. For information on nearby locations, visit https://findahealthcenter.hrsa.gov; www.carelistings.com or the websites for one of the facilities below.

Cayuga County

East Hill Family Medical, Inc . 144 Genesee St Auburn, NY 13021 315-253-6796

❱ www.easthillmedical.com

❱ info@hospicecny.org

❱ www.hospicecny.org

❱ Hospice of Central New York and Hospice of the Finger Lakes provides comfort care to patients and families through interdisciplinary services, education and collaboration. They serve patients and their caregivers in Onondaga, Oswego, Cayuga and Madison counties.

FAMILY PLANNING

Adolescent Pregnancy Prevention and Services Project

179 County Route 64 Mexico, NY 13114

315-963-4350

❱ www.citiboces.org

Onondaga

County

Syracuse Community Health Center

930 S . Salina St . (main office) Syracuse, NY 13202 315-476-7921

❱ www.syracusecommunityhealth.org

Oswego County

ConnextCare

61 Delano St (main office) Pulaski, NY 13142 315-602-4420

❱ www.connextcare.org

❱ For over 50 years, ConnextCare has been providing a family-oriented healthcare practice for Oswego and surrounding county residents. It offers a variety of comprehensive healthcare services in a timely and efficient manner, all provided by a courteous and professional staff. The dental office treats patients of all ages using digital radiography and electronic dental charts. All major insurances are accepted and a sliding fee scale discount program is available for eligible patients. In additional to its main location ion Pulaski, ConnextCare has offices in Central Square, Fulton, Mexico, Oswego, Parish and Phoenix.

❱ The mission of Oswego County BOCES’ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the students attending BOCES and participating Oswego County school districts. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic, and psychological problems to adolescents, their families, the children they bear and society at large. The APPS Teen Health Issues Educators reinforce communication and decision-making skills that will lead to healthy lifestyles, provide support to students by teaching skills for building and maintaining healthy relationships.

Birthright of Onondaga County

346 N . Midler Ave #46 Syracuse NY 13206

1-800-550-4900 (Hotline); 315-479-5807 (Office)

❱ www.birthrightsyr.org

❱ Birthright believes it is the right of every pregnant woman to give birth and the right of every child to be born. This international, nondenominational volunteer organization is a resource center and offers services and supplies to women who may be pregnant and new mothers, including pregnancy tests, helpful service referrals, diapers, baby and maternity clothing and coats. All services and supplies are offered free and in confidence.

Care Net Pregnancy Center of Northern New York

• 724 State St . Watertown, NY 13601 315-782-LIFE (5433)

• 7636 N State St Lowville, NY 13367 315-874-4015

❱ Assists women and men with unplanned pregnancies or those who feel their pregnancy is a crisis. Provides pregnancy tests, first trimester ultrasounds, consultations on all pregnancy options; consultations and support for men; prenatal, parenting and fatherhood education; referrals for adoption and community support services; support after miscarriage or stillbirth; and post-abortion support. Care Net Pregnancy Center is an affiliate of Care Net International.

Central

New York Regional Perinatal Center

Upstate Health Care Center

90 Presidential Plaza, 3rd floor

Syracuse NY 13202

315-464-4458

❱ www.upstate.edu/obgyn/healthcare/ perinatal

❱ The Central New York Regional Perinatal Program (CNY-RPP) aims to promote healthy outcomes for women by ensuring that high-risk mothers have timely access to a continuum of risk-appropriate obstetric care including consultation, genetic counseling, prenatal care, comprehensive obstetrical ultrasound, nutrition, nursing services, linkages to other resources and more. The Regional Perinatal Center has been designated to serve as the regional perinatal center for 21 counties in Central New York by the State of New York Department of Health.

Liberty Resources – Reproductive Care

1045 James St Syracuse, NY 13203

315-472-4471

❱ www.Liberty-Resources.org

❱ Liberty Resources provides routine gynecological care, from annual visits and screenings to specialized need, such as family planning or menopausal care, to people of all ages. We also have the ability to diagnose and treat a variety of conditions such as cysts, fibroids, and endometriosis.

New Hope Family Services

3519 James St . Syracuse, NY 13206

315-437-8300 (phone or text)

❱ info@newhopefamilyservices.com

❱ www.nhfsadoption.com/

❱ www.newhopefamilyservices.com

❱ New Hope Family Services is a resource for unplanned pregnancy, parenting, and adoption support. It is a private, voluntary, nonprofit corporation authorized by the New York State Department of Social Services to provide adoption, foster care, and related counseling services. It provides adoption services throughout New York State, with the exception of the five boroughs of New York City and Long Island. Through education and practical help, women and men facing pregnancy deci-

sions can learn their options and empower them to be the best parents they can be. Services include pregnancy tests, options counseling, first-trimester ultrasounds, adoption services, after-abortion counseling, miscarriage and infant loss counseling, parenting and childbirth education, baby clothes and supplies, abortion pill reversal, and medical referrals. All services are free and confidential.

Planned Parenthood of Central and Western New York

1120 E Genesee St Syracuse, NY 13210 315-475-5540

❱ www.plannedparenthood.org

❱ Planned Parenthood of Central and Western New York has nine health centers throughout Central, Western and Northern New York. The agency delivers affordable, non judgmental, high-quality health care to thousands of people each year. The skilled and caring staff are specialists in reproductive and sexual health.

Pregnancy Care Center of Cayuga County

75 Genesee St , 2nd floor Auburn, NY 13021

315-255-2778; Helpline: 1-800-712-4357

❱ info@auburnpcc.com

❱ www.auburnpcc.com

❱ Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them find the necessary resources to meet their needs. The center provides free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. All services are free and confidential.

REACH CNY, Inc.

1010 James St Syracuse, NY 13203

315-424-0009

❱ www.reachcny.org

❱ REACH CNY, Inc. focuses on reducing adolescent and unplanned pregnancy and improving maternal and infant health using

evidence-based and evidence-informed approaches. , The programs include perinatal and infant health, youth development and pregnancy prevention, parenting education and counseling.

Syracuse Community Health Center

Women’s Health Division

819 S Salina St Syracuse, NY 13202

315-476-7921

❱ www.syracusecommunityhealth.org

❱ The Syracuse Community Health Center treats women, from prenatal care to mammography and routine wellness visits. The gynecologic and obstetric services include annual exams; mammography; contraception and family planning; STD and vaginal infection testing; Pap smears; management of abnormal Pap smears; regular prenatal visits; ultrasounds; fetal testing; genetic testing; postpartum care and ambulatory care. It partners with Crouse and Upstate Community Hospitals for obstetric deliveries.

FAMILY MEDICINE

ConnextCare

61 Delano St (main office)

Pulaski, NY 13142

315-602-4420

❱ www.connextcare.org

❱ For over 50 years, ConnextCare has been providing a family-oriented healthcare practice for Oswego and surrounding county residents. It offers a variety of comprehensive healthcare services in a timely and efficient manner, all provided by a courteous and professional staff. It features nine school-based centers and services ranging from primary care, mental health, dental health, substance abuse and telehealth. All major insurances are accepted and a sliding fee scale discount program is available for eligible patients. In additional to its main location in Pulaski, ConnextCare has offices in Central Square, Fulton, Mexico, Oswego, Parish and Phoenix.

FamilyCare Medical Group

1001 W Fayette St , Syracuse, NY 13204

Corporate office 315-472-1488 (main switchboard)

❱ www.fcmg.org

❱ Let FCMG’s family of medical professionals care for your family. Committed to exceptional, family-focused care – and provided by over 60 physicians, over 40 advanced practitioners and 29 locations across our region – FamilyCare Medical Group (FCMG) is uniquely situated to care for families in Central New York. Better still, FCMG’s approach to care and geographic footprint are matched by our comprehensive range of services, including: general family care and internal medicine; endocrinology, including diabetes testing, care and education; gynecology and reproductive health; diagnoses and treatment of infectious diseases; ear, nose, and throat (otolaryngology); ophthalmology; physical medicine and rehabilitation; chronic care management; intensive care management;

Maintaining a Communit y Connection

•

•

• Elderly, homebound, permanently or temporarily

• Living in the towns of: Brewerton, Cicero, Clay, Salina, North Syracuse, Liverpool, Mattydale, and areas in Bridgeport and Baldwinsville

transitional care management; and palliative care, among other services.

❱ FCMG is proud to be a member of Senior Health Connect! For our Medicare eligible patients, this partnership represents a collaborative approach to care delivery that prioritizes preventive care, chronic disease management, and care coordination resources that focus on a patient’s total health — including no-cost education about their Medicare options.

HEARING CARE

Beltone Hearing Care Center

• 4310 Medical Center Drive, Suite 310 Fayetteville, NY 315-329-6072

• 5112 W Taft Road, Suite W Liverpool NY, =315-907-4916

• 200 Pleasant Grove Road Ithaca NY 607-288-8835

• 22113 Fabco Road, Suite 3 Watertown NY 315-816-4512

• 8556 Seneca Turnpike New Hartford NY 315-768-2928

❱ www.BeltoneSound.com

❱ At Beltone Hearing Care Centers, audiologists treat everyone who comes through its doors like family. The Beltone brand has been helping people hear better since 1980. Through a dedicated, warm-hearted approach the practice strives to provide patients with the best hearing healthcare, using the latest advanced technology and utmost professionalism and care.

dB Audiology Associates, PC 5992 E Molloy Road Syracuse, NY 13211 315-410-1295

❱ dBaudiologyassociatescny.com

❱ Doug Brown has been providing audiology services in Central New York for more than 40 years. If a hearing loss exists, a plan is developed with patients to minimize its effects. This may entail referring patients back to their physician, providing treatment for tinnitus (ringing in the ears), determining if hearing aids are appropriate, and which devices are best for that patient. Information on preventing hearing loss from exposure to high levels of sound

for both work and recreational activities are given. A variety of hearing protection devices are available to address specific situations.

Syracuse Hearing Solutions

• 5639 W Genesee St Camillus, NY 13031 315-468-2985

• 7000 E Genesee St , Building E, lower level Fayetteville, NY 13066 Phone: 315-565-3250

❱ www.syracusehearingsolutions.com

❱ Syracuse Hearing Solutions is an independent private, full-scope audiology practice that is dedicated to the art and science of better hearing. Its mission is to help people overcome the challenges of hearing loss and make a positive change in their lives. It personalizes care for individuals with specific and unique hearing needs that include hearing difficulties, problems with understanding speech in noise, tinnitus and hearing loss prevention. Syracuse Hearing Solutions helps its patients make the most informed decisions for the best treatment for their hearing loss needs so they can hear happily ever after.

HOME HEALTH CARE

Dignity Plus, INC.

3292 Fulton Ave . Central Square NY 13036 315-668-9381

❱ DignityPlus@hotmail.com

❱ www.DignityPlus.com

❱ Dignity Plus was founded in 1992. It was the idea of a family to provide quality care to a loved one. The idea blossomed to include anyone who was in need of quality home care. The company prides itself on individualized care. Its professionals have the ability to take the time to get to know their clients. We treat our clients as if they are one of our own loved ones, giving the client’s family and friends security, trust and peace of mind. We maintain the utmost confidentiality to all our clients and their family. Treating you and your family as if you were one of our own. Licensed in Oswego, Onondaga, Oneida and Madison counties.

HCR Home Care Services

85 Metro Park Rochester, NY 14623 585-272-1930

❱ www.hcrhealth.com

❱ HCR Home Care’s wide range of home health care and social services provide the helpful support your loved one needs, and the peace of mind you deserve. These services are administered at home to individuals who are recovering, disabled or chronically ill in need of medical, nursing, social or therapeutic treatment, or assistance with daily living activities. HCR’s certified and licensed professionals are carefully vetted, so you can trust them to assist your loved ones to develop a safe and complete care plan unique to your needs.

HOTLINES

211CNY

844-245-1922

TTY Number – 711 Relay

❱ www.211cny.com

❱ 211 CNY is the hub for community members and community organizations looking for various types of health, human and social services in Onondaga, Oswego, Jefferson, Lewis and St. Lawrence counties. Trained counselors can assist callers in finding information and referrals. through its 24-hour 211 call line, or through our website and text service.

988 Lifeline

❱ https://988lifeline.org

❱ Call or text 988 to be connected with counselors for confidential support 24/7. People can chat at 988lifeline.org.

❱ Veterans Crisis Line —988 and press 1; send a text message to 838255, or chat online at veteranscrisisline.net

❱ The Veterans Crisis Line is a free, 24/7 confidential resource that links veterans to people trained to help through any challenge. The responders can connect the vets with resources.

❱ For Spanish — Lifeline voice, text, and chat options are offered in Spanish. To call a Spanish speaking counselor, dial 988 and then press 2. To text with a Spanish-speaking counselor, text AYUDA to 988. To chat with a Spanish-speaking

counselor, visit 988lifeline.org and follow the prompts. please start a chat in Spanish.

❱ • LGBTQI+ Youth and Young Adults. LGBTQI+ people under 25 can access 24/7. LGBTQI+ support via 988 chat or by text by typing PRIDE. People can also call 988 and press 3 to be connected to LGBTQI+ services.

❱ • Deaf and Hard of Hearing people have 24/7 access to 988 Videophone. Visit 988lifeline.org and click on the Deaf/HoH icon.

Adelphi New York Statewide Breast Cancer Hotline and Support Program

1-800-877-8077

❱ breastcancerhotline@adelphi.edu

❱ https://Breast-cancer.adelphi.edu

❱ This hotline, available daily from 9 a.m. to 9 p.m. provides information, referrals and support to New Yorkers with and/ or concerned about breast cancer. The hotline is staffed by professionally trained and supervised volunteers, all of whom are breast cancer survivors. The website also provides information on support groups, counseling services, and its Sisters United in Health program.

Alzheimer’s Association Central New York Chapter

24-Hr Helpline: 1-800-272-3900

❱ cny-info@alz.org

❱ www.alz.org/cny

❱ Serving the cities of Binghamton, Ithaca, Syracuse, Utica and Watertown and their surrounding counties, the Alzheimer’s Association, Central New York Chapter, provides education and support to all those facing Alzheimer’s and other dementias, including those living with the disease, caregivers, health care professionals and families. The Alzheimer’s Association leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

American Cancer Society – Upstate New York

1-800-227-2345

❱ www.cancer.org

❱ Callers can talk with experts about a concern and receive support 24/7 via the

live helpline. Support is also available via live chat at cancer.org.

American Foundation for Suicide Prevention

315-664-0346; 1-888-333-AFSP (2377)

National Suicide Prevention & Crisis Line: 988

❱ www.afsp.org

❱ The Healing Conversations program is one of many programs and resources of fered free of charge by AFSP for survivors of suicide loss. The organization also offers free education, programs such as More Than Sad which helps teens, parents, and educators recognize signs of depression in teens and when to get help, and “Talk Saves Lives,” a general education program that teaches individuals how to recognize warning signs and risk factors for suicide, as well as how to have a conversation when they’re concerned about someone.

Birthright of Onondaga County

1-800-550-4900 (Hotline); 315-479-5807 (Office)

❱ www.birthrightsyr.org

❱ Birthright believes it is the right of every pregnant woman to give birth and the right of every child to be born. This internation al, nondenominational volunteer organization is a resource center and offers services and supplies to women who may be pregnant and new mothers, including pregnancy tests, helpful service referrals, diapers, baby and maternity clothing and coats. All services and supplies are offered free and in confidence.

Boys Town National Hotline

1-800-448-3000

Text VOICE to 20121

❱ www.yourlifeyourvoice.org

❱ The Boys Town National Hotline is open 24 hours a day, 365 days a year, and is staffed by specially trained Boys Town counselors. It is accredited by the American Association of Suicidology (AAS). Spanish-speaking counselors and translation services for more than 100 languages also are available 24 hours a day. Hearing-impaired youth and parents can contact the organization at its email address: hotline@boystown.org. The Hotline provides access to services for everyone with no need for insurance, no co-pays and no waitlists – just immediate help when a child, teen or parent needs it.

Cancer Services Partnership through the NYS Department of Health

1-866-442-CANCER (2262) English and Spanish and other languages available Child Abuse Hotline 1-800-342-3720

Contact Hotline

Onondaga County: 315-251-0600 Cayuga County: 1-877-400-8740

❱ www.contactsyracuse.org

❱ The Contact Hotline responds to nearly 35,000 calls a year and provides counseling and support to people of all ages on a wide range of issues and concerns, including suicide prevention and other suicide-related calls; crisis intervention and counseling; emotional and mental health; general counseling; concerns about relationships, work and finances; drug and alcohol abuse; isolation; depression; anxiety; and physical conditions; and mental illness.

Deaf Hotline Advocate

National Deaf Domestic Violence Hotline Hotline: 855-812-1001

❱ www.thedeafhotline.org

❱ Through the National Deaf Domestic Violence Hotline, a partnership with the Abused Deaf Women’s Advocacy Services and National Domestic Violence Hotline, advocates are available 24/7 via video phone; chat; or email to help people affected by domestic violence. The staff can offer culturally-adept advocacy in ASL or through the email address listed above.

Family Resource Center of Oswego County

24/7 Help: Option Line at 1-800-712-HELP (4357)

315-343-4866

Text: 315-216-5200

❱ info@familyresourcecenter.life

❱ familyresourcecenter.life

❱ Services include pregnancy testing; parenting and life skills classes for men and women; information on pregnancy, abortion and alternatives, and sexually transmitted diseases; referrals to community resources (medical care, child care, housing, social services, etc.); post-abortion, miscarriage and sexual abuse education and support; referrals to adoption agencies; abstinence education; and help with practical items. All services are free and confidential.

The H-Line/New York State HIV/STI/ Hepatitis C Hotline

1-800-541-2437

1-800-233-7432 (Spanish language hotline)

❱ www.nyaidsline.org

❱ The New York State HIV/STI/HCV hotline provides HIV, STI, and Hepatitis C education, risk-reduction, information and referrals. These include HIV and STI testing, linkage to PrEP (pre-exposure prophylaxis) and PEP (post-exposure prophylaxis), HIV and Hepatitis C care, and many others. The hotline services are available free to the general public. The hotline is open Monday through Fridays from 8 a.m. to 8 p.m. and on weekends from 10 a.m. to 6 p.m.

HOPEline Services

1-877-8-HOPENY or text HOPENY

❱ https://oasas.ny.gov/hopeline

❱ Funded by the NYS Office of Addiction Services and Supports, the New York State HOPEline is available 24/7/365, to help individuals with free and confidential information about addiction and problem gambling assessments, interventions, treatment, and support in New York state. It is staffed by specially trained and supervised mental health professionals with training in addiction and peer advocates. HOPEline services are free and confidential. A bilingual staff provides services in English, Spanish, Bengali, traditional Chinese, Haitian-Creole, Korean, and Russian, with access to real-time interpreter services to meet the needs of callers who speak any of 170+ other languages.

La Liga 24-Hour Language Hotline

315-466-6608

LGBTQ+ Suicide Prevention Resources

• National Suicide Prevention Lifeline: 1-800-273TALK (8255); Veterans: Press 1

• Text TALK to 741741 – text with a trained counselor from the Crisis Text Line for free 24/7

• The Trevor Project: phone, chat and text support for LGBTQ+ youth — thetrevorproject .org/gethelp-now/

• Trans Lifeline: support for transgender people by transgender people: 1-877-565-8860

• SAGE LGBT Elder Hotline – peer support and resources for older adults: 1-888-234-SAGE

Liberty Resources — Help Restore Hope Center

1-855-966-9723

❱ www.liberty-resources.org/hrhc

❱ Liberty Resources’ Help Restore Hope Center provides free and confidential services to those affected by sexual assault, domestic violence or other violent crimes. The 24-hour hotline is staffed by trained volunteers. A nine-bed safe dwelling offers confidential safe housing in Madison County for those who want to leave a situation where there is domestic violence occurring. A team of trained staff professionals offer assistance and support. In addition, Liberty Resources, with Oneida Health, and Community Memorial Hospital in Hamilton, offers the services of a sexual assault nurse examiner (SANE) to victims of rape and sexual assault. These examinations are completed by a nurse who is specially trained in completing forensic exams in a manner that is trauma informed. A Help Restore Hope Center Advocate can meet victims at the hospital for extra support and assistance.

Liberty Resources — Crisis Services

315-251-0800

1-855-966-9723

❱ www.liberty-resources.org

❱ Liberty Resources’ Crisis Services provides intervention, response and stabilization for adults, youth, and families in the home, in the community or at one of the organization’s adult crisis residences. The crisis team consists of licensed, qualified crisis providers and peer specialists / advocates that provide a variety of interventions, including: mobile crisis, crisis respite, and intensive support.

National Domestic Violence Hotline

1-800-799-SAFE (7233)

Text: “Start” to 88788

❱ www.thehotline.org

❱ Responding to calls 24/7, 365 days a year, The hotline provides confidential support to each caller, offering crisis intervention, education and referral services in more than 200 different languages.

National Runaway Safeline

1-800-RUNAWAY (1-800-786-2929) www .1800runaway org

❱ www.nationalrunawaysafeline.org

❱ For 50 years, the National Runaway Safeline (NRS) has worked to keep youth who have run away, experience homelessness, or are at-risk of other adverse

outcomes safe and off the streets. NRS serves as the national crisis communication system for youth aged 12 to 21 who are contemplating running away or have run away and are experiencing homelessness. Trained staff and volunteers provide support to youth and families 24/7 via the free, confidential hotline and live texting service at 1-800-RUNAWAY. In addition, NRS offers free educational materials, conducts training sessions for organizations and service providers, hosts webinars on a range of topics. For more information, visit 1800RUNAWAY.org and nationalrunawaysafeline.org, and connect with NRS on Facebook, Instagram, Threads, TikTok and LinkedIn.

New York State Child Abuse and Maltreatment Register

1-800-342-3720; 1-800-638-5163 (TDD/TTY)

1-800-342-3720 (video relay system)

❱ www.ocfs.ny.gov/programs/cps

❱ Provides 24-hour-a-day services for the purpose of reporting cases of suspected child abuse anywhere in the state.

NYS Domestic and Sexual Violence Hotline

1-800-942-6906 or text 844-997-2121

https://opdv ny .gov

❱ Advocates provide confidential support 24/7. Domestic violence and sexual violence service providers may also offer legal advocacy, counseling, emotional support, information and referral services, transitional housing, emergency shelter and assistance with appointments to court or the hospital for a forensic rape exam.

NYS Growing Up Healthy Hotline

1-800-522-5006

TTY: 1-800-655-1789

❱ https://health.ny.gov/GUHH

❱ 24-hour help and resources on a variety of topics, including health care, nutrition, pregnancy, family planning, children’s special needs and more. Visit the website for links to other resources.

NYS Justice Center for the Protection of People with Special Needs

518-549-0200

To Report Abuse

1-855-373-2122 (staffed 24 hours a day, 7 days a week)

❱ webmaster@justicecenter.ny.gov

❱ www.justicecenter.ny.gov

Free, easy, local access to information and assistance about long term care services and supports… regardless of age, income, or payor source. Get help with community services/ supports designed to help people remain healthy and independent for Older Adults, Adults or Children with Disabilities as well as their Families and Caregivers. For answers to all your questions Contact us at 800-342-9871 or call one of the NY Connects partnering agencies at 315-697-5700 (Madison Office for the Aging) or 315-427-3122 (ARISE). You may also look for services and support at www.nyconnects.ny.gov

❱ The Justice Center has advocates avail- (800) 342-9871 of MADISON COUNTY

able to help victims and their families or personal representatives; supports victims and their families during the reporting and investigation process; and can connect individuals with needed services and resources.

Onondaga County Department of Children and Family Services

Child Welfare Division

John H . Mulroy Civic Center 421 Montgomery St Syracuse, NY 13202

315-435-2884

❱ Child Abuse Report Hotline: 1-800-3423720

❱ The Children’s Division of the Onondaga County Department of Social Services is responsible for the direct and indirect provision of child protective services, foster care, intake, adoption and preventive services.

Services to Aid Families

Oswego County Opportunities, Inc 9 4th Ave . Hillside Commons Oswego, NY 13126

315-342-7532

❱ www.oco.org/crisis-development

❱ Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter for victims of domestic and sexual violence and advocacy to any individual.

Strong Hearts Native Hotline

Call or text:1-844-7NATIVE (1-844-762-8483)

❱ https://strongheartshelpline.org

❱ StrongHearts Native Helpline is a safe, anonymous, and confidential domestic and sexual violence helpline for Native Americans and Alaska Natives, offering culturally-appropriate support and advocacy.

Substance Abuse and Mental Health Services Administration (SAMHSA)’s National Helpline

1-800-662-HELP (4357)

❱ www.samhsa.gov

❱ A free, confidential, 24/7, 365-day-ayear treatment referral and information service for individuals and families facing

mental and substance use disorders. Susan G. Komen Breast Care Helpline 1-877-GO-KOMEN (1-877-465-6636)

❱ helpline@komen.org

❱ www.komen.org

❱ Provides information about breast health, local and national resources and information about clinical trials.

TeleCare

Through Contact Community Services

315-218-1915

❱ telecare@contactsyracuse.org

❱ www.ContactSyracuse.org/TeleCare

❱ Telecare is a free telephone-based service that offers a regular connection and supports caregiving services already in place. Trained reassurance specialists provide calls to seniors and/or those disabilities. TeleCare offers emotional support and a friendly check-in; medication reminders; well-being checks; and temporary support upon hospital discharge.

Upstate New York Poison Center Hotline: 1-800-222-1222 Office: 315-464-7078

❱ www.upstate.edu/poison

❱ The Poison Center oversees 54 counties in Upstate New York. They handle calls about poisonings from the general public and healthcare professionals 24/7, 365 days a year. They also provide education to all through hundreds of outreach efforts.

Vera House Inc.

315-468-3260 (24-hour Crisis and Support line) 315-484-7263 (TTY during business hours)

❱ www.verahouse.org

❱ Vera House is a comprehensive domestic and sexual violence service organization, whose mission is to prevent, respond to and partner to end, domestic and sexual violence and other forms of abuse. Vera House Inc. provides 24-hour support line, safety planning, shelter, advocacy, and counseling services for individuals and families, in addition to facilitating prevention and education workshops to local schools, organizations and businesses. Chat services available on the website 9 a.m. to 5 p.m. Monday – Friday.

Veterans Crisis Line 988 and Press 1; send a text message to 838255

❱ www.veteranscrisisline.net

❱ The Veterans Crisis Line is a free, 24/7 confidential resource that links veterans to people trained to help through any challenge. The responders can connect the vets with resources.

HOSPICE CARE

❱ See End of Life Care on page 86.

HOUSING / SHELTERS

Adult and Teen Challenge of Syracuse 124 Furman St Syracuse, NY 13205 315- 478-4139

❱ www.nyatc.org

❱ Adult and Teen Challenge operates a 24bed facility which serves New York state. The program provides residential recovery to men aged 17-1/2 and older from all ethnic, socio-economic, and religious backgrounds.

Arbor House 53 Hall Road Hannibal, NY 13074 315-564-5506

❱ www.oco.org/home-for-dd-adults/arbor-house

❱ Arbor House — Chemical Dependency Behavioral Health Services is designed for adults recovering from any form of substance abuse. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.

Catholic Charities Men’s Shelter

1801 Erie Blvd . E Syracuse, NY 13210 315-423-9137

❱ www.ccoc.us

❱ An 80-bed emergency evening shelter for homeless men. Casework services are available to help individuals find and keep stable housing.

Catholic Charities of Onondaga County

1654 W . Onondaga St . Syracuse, New York 13204 315-424-1800

❱ www.ccoc.us

❱ Catholic Charities offers emergency assistance for men, women, and children including supportive housing, relocation assistance for homeless or housing-vulnerable individuals and families, emergency services, and emergency shelter for men.

Chadwick Residence

335 Valley Dr . Syracuse, NY 13207 315-476-6554

❱ www.chadwickresidence.org

❱ Chadwick Residence is a nonprofit organization that provides transitional housing, resources for permanent housing, case management and independent living skills education to women and children who are HUD homeless.

Friends of Dorothy House

212 Wayne St Syracuse NY 13203

❱ https://alternative-efforts-ctr-of-cny-incfriends-of-dorothy.square.site

❱ Friends of Dorothy House is an initiative to be supportive of people with AIDS. Since October of 1992, it has offered home-based care and support to people with AIDS in a variety of ways, including recuperative or hospice care, supportive housing and emergency assistance.

Rescue Mission Centers

• Alejandro Garcia Runaway and Homeless Youth House

Address on a Need-to-Know Basis

315-551-2426

❱ www.rescuemissionalliance.org/youthshelter

❱ Provides nine beds to runaway and homeless youth aged 12 to 17 in Syracuse and Onondaga County. The Garcia House has a focus on serving and affirming lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth. The Garcia House offers case management and 24/7 staff to assist clients with needs they may have and connect them to stable housing.

• Crossroads Adult Home 120 Gifford St .

Syracuse, NY 13202 315-701-3894

❱ www.rescuemissionalliance.org

❱ Crossroads Adult Home is operated by the Rescue Mission on their Gifford Street campus. Crossroads is a 59-bed, congregate care Level 3 residence for men licensed by the New York State Department of Health. Staffed 24 hours a day, Crossroads provides a positive environment that encourages self-sufficiency, as well as assistance with administering medication, an on-site health care coordinator, case management, three meals and two snacks daily, an activities program, six lounges with cable TV, free laundry facilities, free telephones, and spiritual care on a voluntary basis.

• Rescue Mission, Auburn 51 Merriman St . Extension Auburn NY 13021 315-282-7195

❱ www.rescuemissionalliance.org

❱ The Rescue Mission’s Auburn program provides supportive housing for families who are experiencing homelessness or at risk of becoming homeless. It offers support for basic needs such as food and clothing. Case managers work with families to achieve their highest levels of stability and independence. They also assist families who are temporarily housed by Cayuga County Department of Health and Human Services to find permanent housing and connect with other key services.

• Rescue Mission Adult Emergency Shelter, Syracuse 122 Dickerson St . Syracuse NY 13202 315-472-6251

❱ www.rescuemissionalliance.org

❱ Provides 192-bed, state-licensed emergency shelter for men and women, with access to meals, permanent housing, employment and spiritual assistance. Makes referrals for individuals with drug and alcohol issues. Case managers are available to provide assistance and connect clients to resources. Eligibility: Homeless individuals who are 18 years of age and older and physically independent.

Salvation Army Shelters

❱ 211: 24-hour crisis hotline for all shelters

❱ https://easternusa.salvationarmy.org/

empire/syracuse

❱ The Salvation Army provides shelters and corresponding programming to serve local families and individuals who are facing challenges, including but not limited to homelessness, substance abuse, and/or mental illness. For more information on the shelters and the specific services offered, visit the website listed above and select the appropriate program from the menu.

Services to Aid Families

Oswego County Opportunities, Inc 9 4th Ave ., Hillside Commons Oswego, NY 13126 315-342-7532

❱ www.oco.org/crisis-development

❱ Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter for victims of domestic and sexual violence and advocacy to any individual.

Vera House Inc.

723 James St Syracuse, NY 13203

315-468-3260 (24-hour Crisis and Support line) 315-484-7263 (TTY during business hours)

❱ www.verahouse.org

❱ Vera House is a comprehensive domestic and sexual violence service organization, whose mission is to prevent, respond to and partner to end, Domestic and Sexual Violence and other forms of abuse. Vera House Inc. provides 24-hour support line, safety planning, shelter, advocacy, and counseling services for individuals and families, in addition to facilitating prevention and education workshops to local schools, organizations and businesses. Chat services on the web are available on the website 9 a.m. to 5 p.m. Monday – Friday.

HOUSING / MEDICAL-RELATED VISITS

American Cancer Society – Upstate New York

1120 South Goodman St Rochester, NY 14620

1-800-227-2345

❱ www.cancer.org

❱ Services provided include a 24/7 information and support hotline (also available via live chat or video chat on cancer.org), transportation assistance (where available), lodging assistance, and online peer support.

American Cancer Society Golisano Hope Lodge

1120 South Goodman St Rochester, NY 14620

1-800-227-2345

❱ www.cancer.org/hopelodge

❱ Hope Lodge communities are here for people facing cancer and their caregiver when cancer treatment takes them far from home. Hope Lodge guests don’t just find a place to stay, they find a community of support and emotional connection with others facing the same journey. There is no cost to guests.

Ronald McDonald House Charities of CNY

1100 E Genesee St Syracuse, NY 13210 315-476-1027

❱ house@rmhcny.org

❱ www.rmhcny.org

❱ Ronald McDonald House Charities of Central New York operates the CNY Ronald McDonald House 24 hours a day, yearround to help keep families of seriously ill children together while they are receiving medical care at Syracuse-area hospitals nearby. The nonprofit is a continuum of care for the major Central New York care networks including Crouse Hospital, Upstate Golisano Children’s Hospital and St. Joseph’s Hospital Health Center, and their affiliated clinics. The House is fully accessible and provides the convenience of a comfortable room and warm bed, a home-cooked meal, and support and compassion. All guest families must receive a certified referral to stay. There is no fee for families.

Sarah’s Guest House

100 Roberts Ave Syracuse, NY 13207 315-475-1747

❱ www.sarahsguesthouse.org

❱ Sarah’s Guest House provides lodging, transportation, meals and comfort to patients and families of patients receiving medical care in Central New York. Individ-

uals must be over the age of 18 and able to independently care for themselves or come with a caregiver. All guests must be referred by someone related to their medical care. A donation of $25 per night is requested for single occupancy, and $40 for two or more guests, but no one is turned away for inability to pay.

MEDICAL PRACTICES

ConnextCare

61 Delano St (main office) Pulaski, NY 13142 315-602-4420

❱ www.connextcare.org

❱ For over 50 years, ConnextCare has been providing a family-oriented healthcare practice for Oswego and surrounding county residents. It offers a variety of comprehensive healthcare services in a timely and efficient manner, all provided by a courteous and professional staff. It features nine school-based centers and services ranging from primary care, mental health, dental health, substance abuse and telehealth. All major insurances are accepted and a sliding fee scale discount program is available for eligible patients. In additional to its main location in Pulaski, ConnextCare has offices in Central Square, Fulton, Mexico, Oswego, Parish and Phoenix.

FamilyCare Medical Group

1001 W Fayette St ., Syracuse, NY 13204 Corporate office 315-472-1488 (main switchboard)

❱ www.fcmg.org

❱ Let FCMG’s family of medical professionals care for your family. Committed to exceptional, family-focused care – and provided by over 60 physicians, over 40 advanced practitioners and 29 locations across our region – FamilyCare Medical Group (FCMG) is uniquely situated to care for families in Central New York. Better still, FCMG’s approach to care and geographic footprint are matched by our comprehensive range of services, including: general family care and internal medicine; endocrinology, including diabetes testing, care and education; gynecology and reproductive health; diagnoses and treatment of infectious diseases; ear, nose, and throat (otolaryngology); ophthalmology; physical medicine and rehabilitation; chronic care management; intensive care management; transitional care management; and pallia-

tive care, among other services.

❱ FCMG is proud to be a member of Senior Health Connect! For our Medicare eligible patients, this partnership represents a collaborative approach to care delivery that prioritizes preventive care, chronic disease management, and care coordination resources that focus on a patient’s total health — including no-cost education about their Medicare options.

MENTAL HEALTH SERVICES

AccessCNY 1603 Court St . Syracuse, NY 13208 315-455-7591

❱ info@accesscny.org

❱ www.accesscny.org

❱ AccessCNY supports people with developmental disabilities, acquired brain injuries (ABI) and mental health issues, offering a broad array of services, programs and therapies for children, adults and seniors. Its website offers an easy-to-navigate program finder.

Catholic Charities of Onondaga County 1654 W Onondaga St Syracuse, NY 13204 315-424-1800

❱ www.ccoc.us

❱ Catholic Charities of Onondaga County provides mental health programs, including a counseling program that provides outpatient individual, couple, family, and group psychotherapy services for those who need accessible and affordable mental health services, with a focus on helping the most challenged in the community, including those in poverty, refugees, elderly, and those who have experienced trauma.

❱ Its Hope Connections is a peer-led recovery center and a gateway to wellness for people affected by mental illness, substance use, or addiction. Recovery is centered on multiple pathways of connecting people to opportunities and resources within the community.

Cayuga County Community Mental Health Center

146 North St . Auburn, NY 13021

315-253-0341

❱ www.cayugacounty.us/1275/clinic

❱ Cayuga County Community Mental Health Center has professionally trained staff who provide confidential treatment designed to reduce symptoms, improve patient functioning, and provide ongoing support, providing services to Cayuga County residents regardless of age, color, creed, economic status, gender, national origin, race, or sexual orientation. Services include crisis support; outpatient clinic program; care management; Families Access to Services Team for families with children demonstrating significant behavioral health challenges; adult respite resources; housing and care management resources for those diagnosed a mental illness; and assertive community treatment (ACT), a mobile, multidisciplinary, mental health team that brings support services and delivers comprehensive, person-centered treatment and rehabilitation to individuals over the age of 18 diagnosed with a mental illness.

Center for Family Life & Recovery, Inc.

• 502 Court St , Suite 401 Utica, NY 13502

315-733-1709

• 205 N . Washington St . Herkimer, NY 13350

315-866-8407

• 201 W . Dominick St . Rome, NY 13440

315-336-3090

❱ www.whenthereshelpthereshope.com

❱ Transforming lives for those who need it most, Center for Family Life and Recovery, Inc. is a resource provider for prevention, counseling, training, advocacy and recovery. The vision is to create a community mindset where individuals and families embrace sustained recovery from mental health, substance use, and behavioral issues.

Center for Mental Health & Wellness for Youth

98 N Second St Fulton, NY 13069 315-326-3555

❱ www.oswegohealth.org

❱ Center for Mental Health & Wellness for Youth includes child/adolescent psychiatrists, psychologists, counselors, and nurses who work closely with families, empowering them to successfully support their children during and after treatment. The department provides a wide range of outpatient services to children aged 5-18,

Get Help with Managed Care

Our free services include:

◘ Private, one-on-one counseling about health insurance options

◘ Answering your questions related to Medicaid and long term care.

◘ Helping you decide what plan is right for you.

◘ Helping you solve problems with your managed care plan.

◘ Meeting with you over the phone or in-person.

◘ Conducting educational sessions for consumers, caregivers, and professionals

including medication management and therapy.

ConnextCare

61 Delano St (main office) Pulaski, NY 13142 315-298-1920

❱ www.connextcare.org

❱ For over 50 years, ConnextCare has been providing a family-oriented healthcare practice for Oswego and surrounding county residents. Mental Health services are integrated at each of the seven main ConnextCare locations: Central Square, Fulton, Mexico, Oswego, Parish, Phoenix and Pulaski. Licensed clinical social workers provide on-site services to patients of all ages through a referral from an established patients primary care provider. Social workers collaborate with ConnextCare primary care providers to inform of patient treatment plans and support patients through short-term or long-term therapy. Psychiatry services are available on site for adults and in the Pulaski office for pediatric patients and are fully integrated within the primary care office. Psychiatrists work with primary care providers and social worker staff, offering consultative support for medication management as well as collaborative models of care, working toward achieving improved health outcomes. All major insurances are accepted, and a sliding fee scale discount program is available for eligible patients.

Helio Health

555 E Genesee St Syracuse, NY 13202 315-474-5506

❱ www.helio.health

❱ Helio Health is a comprehensive, evidence-based and clinically progressive substance use disorders and mental health disorders services provider. Helio Health operates in Syracuse, Rochester, Binghamton, Utica and Gloversville. Services include: inpatient withdrawal and stabilization services; inpatient rehabilitation; outpatient substance use disorders clinic; outpatient mental health clinic; outpatient compulsive gambling clinic; outpatient children and adolescent clinic; school-based services; opioid treatment programs; mobile health outreach; certified community behavioral health clinic; residential stabilization; rehabilitation and reintegration; licensed mental health residences, permanent housing; affordable housing; recovery services, training

institute, peer support and engagement; and a 24/7 crisis center. Helio Health’s mission is to promote recovery from the effects of substance use and mental health disorders and other health issues. It also offers telehealth.

Liberty Resources — Outpatient Services

• 1045 James St . Syracuse, NY 13203

315-472-4471

• 218 Liberty St ] Oneida, NY 13421

315-363-0048

• 14 Crossroads Drive Fulton, NY 13069

315-887-1840

❱ www.Liberty-Resources.org

❱ Liberty Resources’ provides outpatient mental health services to children, adults and families. Services include psychiatric evaluation, medication management (including injectable medication), and case management. Crisis-intervention services and 24/7 crisis support are also available to our clients.

Liberty Resources — Venture House

345 Main St Oneida, NY 13421

315-363-1441

❱ Founded in 1980, Venture House is a 10-bed community residence for adults who have a serious and persistent mental illness. Case management services include linkage to substance-use-disorder and mental health programs; social services; support and guidance with medication compliance and management; and transportation.

Madison County Mental Health Department

138 N Court St

Wampsville, NY 13163-0608

315-366-2327

24/7 crisis line: 315-366-2327 (prompt 1)

❱ www.Madisoncounty.ny.gov

❱ The Madison County Mental Health Department offers a variety of services, including a clinic; a crisis line; group services for children, adolescents and adults; and school-based clinics in various school districts in the County.

NY FarmNet

1-800-547-3276

❱ NYFarmNet@cornell.edu

❱ www.nyfarmnet.org

❱ NY FarmNet helps New York State farms navigate times of transition, opportunity, and challenge through educational programming and holistic consulting that addresses financial, family, and social stress.

Onondaga County Health Department — Substance Use Initiatives

John H . Mulroy Civic Center 421 Montgomery St , 12th floor Syracuse, NY 13202

315-435-3280

❱ http://ongov.net/health/opioids/NaloxoneTraining.html

❱ The Substance Use Initiatives program offers free naloxone training and distribution for the community. Naloxone is a medication that can be administered to individuals who experience an opioid/heroin overdose, to prevent it from being fatal. The program also provides outreach and education, linkages to care, fentanyl test strips, and secondary syringe exchange services. Other initiatives include peer support services and real-time overdose response.

Oswego Health — Lobdell Center for Mental Health & Wellness at Lakeview 29 E Cayuga St Oswego, NY 13126 315-326-4100

❱ www.oswegohealth.org

❱ As the only behavioral health services inpatient and outpatient provider in Oswego County, Oswego Health has constructed a facility specifically built to provide this specialized care for patients aged 18 and up. This center features 32 inpatient beds. Patients will find a welcoming, soothing, and healing environment that includes secure outdoor spaces, comfortable interior areas, and a kitchen area. In addition, to assist those that utilize these services become healthier overall, primary care services are available onsite.

Oswego Health — Assertive Community Treatment (ACT) Team

315-326-4100

❱ The Assertive Community Treatment (ACT) Team is a mobile, multidisciplinary, mental health team through Oswego

Health that brings support services and delivers comprehensive, person-centered treatment and rehabilitation to individuals over the age of 18 with severe and persistent mental illness. ACT Team services include help and support 24 hours a day, 7 days a week. As a multidisciplinary team, rather than refer individuals to other programs and services, the team provides the treatment and services needed. The team also works with individuals in their homes, neighborhoods, workplaces, and other places where problems arise; and works closely with each client to develop an individualized plan that is reviewed daily by all involved staff members.

Unique Peerspectives Support Group

572 S Salina St Syracuse, NY 13202

315-218-0800

❱ www.accesscny.org/services/ unique-peerspectives-adults

❱ A program of AccessCNY, Unique Peerspectives is a peer support center for those who want to improve their mental health to gather and find support. UP hosts weekly skills classes and discussion groups so that members can talk about their experiences and find community with people who understand. There are many support groups and skills-based groups.

REGENERATIVE MEDICINE

Richard Kim Medicine

• Mountain Ledge Drive, Suite 1 Gansevoort, NY 12831

• 764 W . Genesee St . Skaneateles, NY 13152

• 675 State Route 3, Suite 105 Plattsburgh, NY 12901 518-871-9900

❱ www.richardkimmedicine.com

❱ Richard Kim Medicine specializes in innovative treatments for back pain, including cutting-edge stem cell therapies. It combines advanced medical expertise with personalized care to target the root cause of discomfort. Discover effective, minimally invasive solutions designed to restore mobility, reduce pain and help you reclaim your active lifestyle. For a free consultation, mention this publication.

SENIOR COMPANIONSHIP

InterFaith Works of CNY

1010 James St . Syracuse, NY 13203 315-449-3552

❱ www.interfaithworkscny.org/

❱ Senior companion is a program organized by InterFaith Works of CNY. Senior companions are volunteers aged 55 and over who make a difference in someone’s life by providing assistance and friendship to adults who have difficulty with daily living tasks. We help these adults remain independent in their homes instead of having to move to costlier institutional care. Senior companions give families or professional caregivers much needed time off from their duties, run errands and provide friendship for their clients. Companions work primarily in their clients’ own home. If you or anyone you know might benefit from having a companion or would like to volunteer, call 315-449-3552 ext. 224.

SENIOR LIVING

Elemental Management Group

91 E 1st St . Oswego, NY 13126

315-216-4129

❱ www.elementalmgt.com

❱ Elemental Management Group, owned by Joseph Murabito, is responsible for the administrative servcies to more than 600 employees and 450 residents in four locations throughout Central and Western New York, including Aaron Manor Rehabilitation and Nursing Center. Elemental Management Group and the associated skilled and assisted living facilities offer the highest quality post-acute care, rehabilitative services and residential health care to their surrounding communities. Elemental and each facility is family-owned and operated and an invested member of the community and region.

AARP

SENIOR SERVICES

1-888-687-2277 (National Line); for Spanishlanguage speakers, call us toll-free at 1-877-3422277 .

❱ www.aarp.org

❱ Formerly the American Association of Retired Persons, this organization provides programs that involve community projects, recreation and trip opportunities, discounts, volunteer opportunities, health and other legislation advocacy, driving safety, employment, and a local newsletter.

Alzheimer’s Association Central New York Chapter

5015 Campuswood Dr Suite 102 E . Syracuse, NY 13057 315-472-4201 (Syracuse) 24-Hr Helpline: 1-800-272-3900

❱ cny-info@alz.org

❱ www.alz.org/cny

❱ Serving the cities of Binghamton, Ithaca, Syracuse, Utica and Watertown and their surrounding counties, the Alzheimer’s Association, Central New York Chapter, provides education and support to all those facing Alzheimer’s and other dementias, including those living with the disease, caregivers, health care professionals and families. The Alzheimer’s Association leads the way to end Alzheimer’s and all other dementia — by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

Arc of Oswego County Senior Day Habilitation Program

7 Morrill Place Fulton, NY 13069 315-598-3108

❱ www.arcofoswegocounty.org

❱ The senior day habilitation program is designed to provide adults older than 55 with a disability with a rewarding and age-appropriate alternative to program services. Services include activities to help preserve mobility and cognitive skills to promote independence. Other activities include recreational activities such as music and art activities, crafts, games, volunteer opportunities, and community outings to a variety of activities.

Catholic Charities of Herkimer County

61 West St . Ilion NY 13357

315-894-9917 x 233 or x 259

wiseherkimercounty org

❱ The Wellness Initiative for Senior Education (WISE) Program is a free, six-week, evidence-based program designed specifically for older adults. Empower yourself with knowledge, tools and resources to make healthier choices, reduce stress and improve your overall well-being. Join the program in a supportive and engaging environment to connect with peers and gain practical insights for a vibrant, fulfilling life. Don’t miss this opportunity to invest in your health and happiness!

Comprehensive Older Adult Programming

826 Euclid Ave Syracuse, NY 13210 315-478-8634

❱ info@westcottcc.org

❱ www.westcottcc.org

❱ Westcott Community Center offers comprehensive programs and services for older adults 60 plus. Breakfast, lunch and daily activities are offered. Activities vary and provide a mix of information sessions, group conversations and engaging creative

Dignity Plus, INC.

Current: 675 S . Main St Central Square NY 13036 After February 2025: 3292 Fulton Ave Central Square NY 13036 315-668-9381

❱ DignityPlus@hotmail.com

❱ www.DignityPlus.com

❱ Dignity Plus was founded in 1992. It was the idea of a family to provide quality care to a loved one. The idea blossomed to include anyone who was in need of quality home care. The company prides itself on individualized care. Its professionals have the ability to take the time to get to know their clients. We treat our clients as if they are one of our own loved ones, giving the client’s family and friends security, trust and peace of mind. We maintain the utmost confidentiality to all our clients and their family. Treating you and your family as if you were one of our own. Licensed in Oswego, Onondaga, Oneida and Madison counties.

Eldercare Locator 1-800-677-1116

❱ eldercarelocator@USAging.org

❱ https://eldercare.acl.gov

❱ This is public service provides information on services for older adults, caregivers, and their families, on such topics as elder rights, health, housing, insurance and benefits, support services, and transportation. Information in Spanish and other Languages: A Spanish-speaking information specialist is available when you call the Eldercare Locator, and language interpretation service for 150 languages is also available during these business hours.

Enhance Fitness

❱ Multiple YMCA of CNY locations

❱ www.ymcacny.org

❱ Enhance Fitness is a nationally-recognized, proven and community-based senior fitness and arthritis management program designed to help older adults become more active, energized, and empowered for independent living. Participants join in low-impact exercise classes that are safe yet challenging and work to increase cardiovascular endurance, strength, balance, and flexibility- all of which can reduce arthritis symptoms. Must be a Y member.

Exceptional Family Resources

1820 Lemoyne Ave Syracuse, NY 13208 315-478-1462

❱ www.contactefr.org

❱ The senior caregivers programs is designed to assist caregivers who are 55 and older who have loved ones who have or may have a developmental disability to obtain eligibility for services funded by the Office of Persons with Development Disabilities (OPWDD).

Golden Park Program

NYS Office of Parks, Recreation and Historic Preservation 625 Broadway Albany NY 12207

518-474-0456

❱ TYY/TDD through 711 Relay Service

❱ http://nysparks.com/admission

❱ Through the New York State Golden Park Program, residents 62 and older have free vehicle access to most parks, boat launches sites and arboretums and reduced fees to golf courses and historic sites on weekdays, except holidays. No application is required as a NY State driver’s license or non-driver ID card serves as the pass. For information about facilities where this program is valid, contact the nearest state park, or state park regional office at the contact information above.

Huntington Family Centers, Inc.

405 Gifford St Syracuse, NY 13204

315-476-3157

❱ www.huntingtonfamilycenters.org

❱ Senior services programs provide socialization, information and education for older adults as well as intensive outreach and support services.

Loretto

700 E Brighton Ave Syracuse, NY 13205

315-469-5570

❱ www.lorettocny.org

❱ Loretto is a comprehensive continuing healthcare organization which provides a variety of services for older adults throughout Central New York. As a nonprofit founded in 1926, Loretto transforms eldercare in Central New York by deinstitutionalizing nursing homes and long-term care services and replacing them with home-like settings utilizing person-first care. The comprehensive system of care serves nearly 10,000 individuals each year through 19 specialized programs in Onondaga and Cayuga counties.

Memory Care Corral

c/o Sunshine Horses, Inc . 3721 Verplank Road Clay, NY 13041 315-456-9380

❱ memorycarecorral@gmail.com

❱ sunshinehorsesinc@gmail.com

❱ www.memorycarecorral.org

❱ The Memory Care Corral is a customized program for individuals living with dementia and their caregivers. Guided sessions with horses provide both the individual with memory loss and their loved one with therapeutic, non-riding activities. These

90-minute sessions reduce stress and enable participants to better communicate and support each other. No horse handling experience is necessary. Sessions for 2025 begin in the spring. There is a small fee for participation. Funded through The Athelda Fund.

Nascentia Health

1050 W . Genesee St Syracuse, NY 13204

1-888-477-4663

❱ www.nascentiahealth.org

❱ Nascentia Health is one of the most trusted and experienced home-and community-based care agencies in New York. Headquartered in Syracuse since 1890, the organization focuses on coordinated care and services that help people stay safe and healthy in their own homes. Nascentia Health provides in-home skilled nursing and therapies for patients of all ages and home health aides for people who need professional caregivers at home. Nascentia Health Options is a managed long-term care plan for individuals on

Medicaid who are chronically ill or disabled and need services to allow them to remain at home. Nascentia Health Plus Medicare Advantage Plan is a dual special needs plan (DSNP) that offers additional benefits to individuals who are eligible for both Medicare and Medicaid.

Neighborhood Advisor Program (NAP)

Syracuse Community Connections 401 South Ave Syracuse, NY 13204 315-474-6823

❱ https://smnfswcc.org

❱ NAP promotes health and wellness for senior citizens. 60 years and above, by providing nutritional, medical, legal and social service referrals to aid them in remaining independent in their homes and interacting within their communities. A key component is facilitating special social occasions

New York State Office for the Aging

2 Empire State Plaza Albany, NY 12223

• Immunizations

• Reproductive health care and gynecology, including ultrasound exams

• Heart health, cholesterol management, and treatment of high blood pressure

• Type-1 and Type-2 Diabetes

• Recovery from sports and work-related injuries

• And so much more!

All provided in one of over two dozen comfortable, conveniently located, and family-friendly offices across CNY! Call 315.802.5178 or visit fcmg.org today!

800-342-9871

❱ NYSOFA@aging.ny.gov

❱ https://aging.ny.gov

❱ The New York State Office for the Aging‘s (NYSOFA‘s) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. NYSOFA helps older New Yorkers be as independent as possible for as long as possible through a variety of advocacy, development and delivery of policies, programs, and services. NYSOFA achieves this through a network of 59 area agencies on aging and other community partners.

NY Connects

❱ NY Connects provides free, unbiased information about long- term services and supports in New York State for people of all ages or with any type of disability. The list below provides contact information for NY Connects programs in area counties.

• Cayuga County 160 Genesee St Auburn, NY 13021 315-253-1226

❱ CCOFA@cayugacounty.us

• Madison County

Madison County Office for the Aging, Inc

138 Dominic Bruno Blvd . Canastota, NY, 13032 315-697-5700

❱ information@ofamadco.org

• Onondaga County

Onondaga County Department of Adult & Long Term Care Services

John H . Mulroy Civic Center, 5th Floor 421 Montgomery St Syracuse, NY 13202 315-435-1400

❱ www.ongov/net/nyconnects

• Oswego County Office of the Aging

70 Bunner St , PO Box 3080 Oswego, NY 13126 315-349-8697

❱ ofa@oswegocounty.com

Onondaga County Department of Adult & Long-Term Care Services

John H Mulroy Civic Center 421 Montgomery St Syracuse, NY 13202

315-435-2362

❱ www.ongov.net/adult

❱ The department provides support to improve the quality of life and overall well-being for adults and those with longterm care needs. Among its programs are the adult protective services and long-term care services. Adult protective services is a state-mandated service provided by every county with the goal of keeping vulnerable adults (persons 18 years of age and older) safely residing in the community or in the least restrictive alternative. Its long-term care services offers resources on caregiver services; nutrition services; and community services, such as information on home repairs, legal services, senior center activities, transportation, HEAP, and health insurance information, counseling and assistance program (HIICAP), which offers free and unbiased information on supplemental health insurance,

Medicare and prescription drug coverage. Its long-term care resource center provides ongoing, medically based care management for adults and children with disabilities

McAuliffe Health Center

115 Creek Circle

E Syracuse, NY 13057

315-413-3378

❱ sricher@lorettosystem.org

❱ www.lorettocny.org/services/mcauliffe-health-center

❱ Offers dental care to people of all ages, including children, and podiatry services. Welcomes patients with Medicaid coverage.

PACE CNY

• Catherine McAuliffe Health Center

115 Creek Circle

E Syracuse, NY 13057

315-452-5800

• Sally Coyne Center

100 Malta Lane

N . Syracuse, NY 13212

315-452-5800

❱ www.Pacecny.org

❱ PACE CNY (Program for All Inclusive Care for the Elderly in Central New York) provides a continuum of acute and longterm care services for seniors 55 and older in Onondaga County who are eligible for Medicare and Medicaid. This program managed by an interdisciplinary care team and is based on the national PACE model of managed care for older individuals who qualify for nursing home care but want to remain living at home. All PACE CNY participants must agree to receive medical care from the PACE CNY provider network.

Oswego County for the Aging 315-349-3484

❱ ofa@oswegocounty.com

❱ www.OswegoCounty.com/OFA

❱ The Oswego County Office for the Aging directly provides, or contracts to provide, a number of services to enable older residents of Oswego County to remain within their home safely and with dignity. These services include caregiving; health insurance information counseling and assistance; nutrition services; senior home care and assistance provided by a sub-

contractor (Participants may be required to pay a percentage of the cost of service, or make contributions); health program; transportation to and from senior dining and activity centers, shopping and doctors’ appointments within Oswego County; and the friendly call program.

PEACE, Inc. Senior Support Programs

401 S . Midler Ave . Syracuse, NY 13206 315-295-0719

❱ www.peace-caa.org/programs/seniorsupports

❱ PEACE, Inc. Senior Support Programs help connect isolated and homebound senior citizens in Northeast Onondaga County to the services that they need to live independently and remain in their own homes.

• PEACE, Inc . Frank DeFrancisco Eastwood Community Center 401 S . Midler Ave . Syracuse, NY 13206 315-295-0719

❱ www.peace-caa.org/programs/ecc/

❱ Frank DeFrancisco Eastwood Community Center can provide senior and community programs to the residents of the greater Eastwood Community of Syracuse.

• PEACE, Inc . AmeriCorps Seniors Foster Grandparent Program

401 S . Midler Ave . Syracuse, NY 13206 315-295-0719

❱ FosterGrandparents@peace-caa.org

❱ www.peace-caa.org/programs/fostergrandparent

❱ • PEACE, Inc.’s AmeriCorps Seniors Foster Grandparent Program provides senior citizens the opportunity to share their time and talents mentoring at-risk children in our community.

Salvation Army’s Senior Programs

• Social Day Program/Information: 315-479-3607

• Information and Assistance Case Manager: 315-479-1125

❱ The Salvation Army’s senior social day program in downtown Syracuse provides services to adults, 60 years or older, who would benefit from supervision, nutrition, personal care and socialization in a non-institutional day setting on weekdays.

The senior center provides a warm and welcoming atmosphere with activities planned to meet the specific needs of each individual while fostering a sense of community. In addition to providing for basic needs, the center offers assistance with personal care; a nutritious breakfast and lunch; various recreational, wellness and social activities and case management and referral services. The Information & assistance case manager can help provide information and referral services and advocacy to seniors 60 years or older who are residing in Onondaga County, as well as for their families/caregivers. This program helps to support independence for seniors

Neighborhood Advisor Program

315-479-1125

❱ The neighborhood adviser assists seniors in Onondaga County who are 60 plus years old in obtaining services needed to remain living independently in their community. Neighborhood advisers can promote awareness and help make connections with community services; make referrals and provide follow-up; assist with applications for healthcare, legal services, nutritional services, transportation, housing, social security; provide information about SNAP and or HEAP as well as many other emergency programs in the community and provide caregiver information.

Senior Camping

Oswego City-County Youth Bureau 70 Bunner St Oswego, NY 13126 315-349-3451

❱ www.youthbureau.oswegocounty.com

❱ For one day in June and September, Oswego County’s youth camp — Camp Hollis — becomes the venue for seniors to gather and have a theme-oriented, funfilled retreat.

Silver Fox Adult Day Centers

• 22 E Genesee St . Baldwinsville, NY 13027 315-635-5335

• 240 W . Seneca St . Manlius, NY 13104 315-715-5335

❱ Linda@silverfoxseniors.org

❱ www.Silverfoxseniors.org

❱ Silver Fox is a social adult day program welcoming members of the community that would benefit from assistance with daily living skills such as socialization, personal care needs, medication reminders and nutrition. Silver Fox offers these benefits in a loving and protective setting with highly trained staff there to assist your loved ones every step of the way. The mission of Silver Fox is to engage its members, who have some level of physical or cognitive impairment, in activities and cognitive training, while offering respite for caregivers and family. Silver Fox is a nonprofit organization that began in 2007 in Baldwinsville.

Syracuse

Jewish Family Service

4101 E Genesee St Syracuse, NY 13214 315-446-9111, ext 234

❱ info@sjfs.org

❱ www.sjfs.org

❱ Syracuse Jewish Family Service is home of the AgeWise Care Solutions program, a comprehensive geriatric care management service including financial case management; Kosher Meals on Wheels; senior companions; M-Power U, with the option of one or two sessions/week (an arts-based program and a cognitively-based program) to promote well-being and independence for people who are experiencing mild memory loss, mild cognitive impairment, or early stage dementia (no diagnosis required); counseling and support services. SJFS’ CNY PEARLS program screens and assists depressed, older adults, empowering them to take manageable action steps and make lasting life changes.

Syracuse Memory Café

Pebble Hill Church

5299 Jamesville Road

Dewitt, NY 13214

315-446-0960

❱ www.syracusememorycafe.com

❱ The Syracuse Memory Café meets the second Wednesday of each month from 10:30 a.m. to noon, offering people with memory changes and a companion a time to have a cup of coffee, socialize with others, sing, laugh and enjoy various activities and entertainment. Light refreshments are provided. The program is free.

SUBSTANCE ADDICTION SERVICES

❱ See Addiction on page 59.

ACR Health

• Main Office: 627 W . Genesee St

Syracuse, NY 13204

315-475-2430

❱ UUtica

287 Genesee St . Utica, NY 13501

315-793-0661

❱ Watertown

210 Court St , Suite 20 Watertown, NY 13601

315-386-4493

❱ ACR Health offers a wide range of free and confidential support services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, Hepatitis C, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. The agency also connects clients with medical care, legal assistance, health insurance, nutrition and health education, social services, housing, transportation, and medication adherence. The agency provides free and confidential HIV and STD testing, along with prevention services and a syringe exchange program. The Q Center offers safe places for LGBTQ youth in Central New York, Mohawk Valley and Northern New York, offering housing assistance, support groups, afterschool drop-in programs and parental support. ACR Health has programs throughout Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties.

Addiction Treatment Services

2775 Erie Blvd . E Syracuse, NY 13224

315-470-8304

❱ www.crouse.org/services/chemical-dependency

❱ Affiliated with Crouse Health, this program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes counselors, nurses, psychiatrists and other physician specialists run the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Alcoholics Anonymous

2513 James St Syracuse, NY 13206

315-463-5011

❱ syracuseservicecenter@gmail.com

❱ www.aasyracuse.org

❱ Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The website offers links to meeting places and times seven days a week throughout Central New York, and the office is open for in-person contact 8:30 a.m. to 4:30 p.m., Monday through Friday (closed 12 p.m. to 1 p.m. for lunch). Telephone access is available 24/7.

Catholic Charities of Onondaga County

1654 W Onondaga St Syracuse, NY 13204

315-424-1800

❱ www.ccoc.us

❱ Hope Connections, a program of Catholic Charities of Onondaga County, is a peer-led recovery center. It is a gateway to wellness for people affected by mental illness, substance use, or addiction. Recovery is centered on multiple pathways of connecting people to opportunities and resources within the community. Hope Connections is a community of peers that empower, advocate, inspire hope, and mutually support people in their recovery journey.

❱ Hope Connections provides CORE Peer Empowerment Services and peer recovery coaching. Participants pair up with a Peer Recovery Coach as they work toward accomplishing their own person-centered goals. Together, Coaches and participants create a network of support, develop a plan, and determine goals. The ultimate goal of the program is for the participant to have skills and confidence to continue to navigate their recovery on their own. The peer recovery coaches (PRCs) are NYS credentialed in providing peer support and have been successful in their own recovery.

Center for Family Life & Recovery, Inc.

• 502 Court St ., Suite 401 Utica, NY 13502

315-733-1709

• 205 N Washington St Herkimer, NY 13350

315-866-8407

• 201 W Dominick St Rome, NY 13440

315-336-3090

❱ www.whenthereshelpthereshope.com

❱ Transforming lives for those who need it most, Center for Family Life and Recovery, Inc. is a resource provider for prevention, counseling, training, advocacy, and recovery. The vision is to create a community mindset where individuals and families embrace sustained recovery from mental health, substance use, and behavioral issues.

ConnextCare

61 Delano St (main office) Pulaski, NY 13142

315-602-4420

❱ www.connextcare.org

❱ For over 50 years, ConnextCare has been providing a family-oriented healthcare practice for Oswego and surrounding county residents. It offers a variety of comprehensive healthcare services in a timely and efficient manner, all provided by a courteous and professional staff. It also offers a substance use disorder program. The mainstay of the ConnextCare medication assisted treatment service is through the use of a combination of buprenorphine and naloxone (Suboxone, Zubsolv, Bunavail, Probuphine). ConnextCare also provides Vivitrol injections to patients with alcohol dependency or opioid dependence as part of a comprehensive treatment plan. These treatments are covered by many insurances and has demonstrated success in recovery from addiction. These services are offered in the Pulaski, Mexico, Fulton and Oswego offices. Patients interested in participating in the substance use disorder service must complete a pre- treatment screening. For more information, call 315598-4790.

Families Anonymous

1-800-736-9805

❱ info@familiesanonymous.org

❱ www.familiesanonymous.org

❱ A 12-step fellowship for the families and friends of those individuals with drug,

alcohol, or related behavioral issues. Visit the website to find a meeting location. The meetings are held both in-person and via Zoom.

Farnham Family Services

• Oswego 283 W . Second St ., Suite 200 Oswego, NY 13126

315-342-4489

• Fulton 14 Crossroads Dr . Fulton, NY 13069 315-593-0796

• Mexico 111 Hamilton St Mexico, NY 13114

315-963-0777

• Pulaski 69 Delano St Pulaski, NY 13142 315-963-0777

• Auburn 13 Chapel St Auburn, NY 13021 315-702-8460

❱ www.farnhaminc.org

❱ Farnham Family Services is nonprofit organization that helps people with substance use and behavioral health disorders, providing quality, recovery-oriented outpatient treatment and prevention services that are available to all residents of Oswego and surrounding counties.

Helio Health

❱ See page 105.

Central

Region Addiction Resource Center (CRARC)

1507 Upper Lenox Ave PO Box 389 Oneida, NY 13421

315-697-3947

❱ www.bridgescouncil.org

❱ The mission of the Central Region Addiction Resource Center (CRARC) is to “establish a capacity to coordinate community resources, increase cross-sector collaboration on substance use prevention, treatment and recovery efforts and aid community members in raising the awareness of current substance abuse issues and locating services within their region.”

It is a program of Bridges in Madison County. The goal of the CRARC is to not only reduce the stigma around addiction by collaborating regionally but to give people in the central region access to the resources available in Cayuga, Cortland, Madison, Onondaga and Oswego counties. The CRARC app is available for Apple and Android devices. You will be able to see a list of substance use disorder providers. The app is organized by county and map.

HOPEline Services

1-877-8-HOPENY or text HOPENY

❱ https://oasas.ny.gov/hopeline

❱ Funded by the NYS Office of Addiction Services and Supports, the New York State HOPEline is available 24/7/365, to help individuals with free and confidential information about addiction and problem gambling assessments, interventions, treatment, and support in New York state. It is staffed by specially trained and supervised mental health professionals with training in addiction and peer advocates. HOPEline services are free and confidential. A bilingual staff provides services in English, Spanish, Bengali, traditional Chinese, Haitian-Creole, Korean, and Russian, with access to real-time interpreter services to meet the needs of callers who speak any of 170+ other languages.

Liberty Resources — Maxwell House

218 Liberty St Oneida, NY 13421

315-363-8345

❱ residentialservices@liberty-resources. org

❱ Maxwell House is an 18-bed community residence licensed by the New York State Office of Alcoholism and Substance Abuse Services (OASAS) that serves men in early recovery. Staff provide group and individual counseling as well as supportive services to help residents achieve their individual goals. Residents are empowered to make life choices that benefit their recovery and health.

Liberty Resources — Substance Use Outpatient Services

1045 James St Syracuse, NY 13203 315-472-4471

❱ SUDOutpatientServices@liberty-resources.org

❱ www.liberty-resources.org

❱ A variety of personalized supports are provided, including individual and family therapy, medication assisted treatment, group therapy, treatment, guidance & education for those supporting a loved one who is suffering from addiction, LGBTQIA+ specialized supports, on-site pharmacy, peer supports and more.

Madison County Council on Alcohol and Substance Abuse — Bridges

1507 Upper Lenox Ave ., P .O . Box 389 Oneida, NY 13421

315-697-3947

❱ www.bridgescouncil.org

❱ The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction. Also provided is a comprehensive assistance program to businesses in the CNY region.

Narcotics Anonymous

• Heart of New York Area P .O . Box 772 Syracuse, NY 13201

❱ publicinformation@honyana.org

❱ www.honyana.org

• Northern New York Region

❱ https://nny-na.org 315-847-3842

❱ N.A. is a nonprofit fellowship or society of men and women for whom drugs had become a major problem. Recovering addicts meet regularly to help each other stay clean. This is a program of complete abstinence from all drugs and the only requirement for membership is the desire to stop using.

Onondaga County Health Department — Substance Use Initiatives

John H Mulroy Civic Center 421 Montgomery St , 12th floor Syracuse, NY 13202

315-435-3280

❱ http://ongov.net/health/opioids/NaloxoneTraining.html

❱ The Substance Use Initiatives program offers free naloxone training and distri-

bution for the community. Naloxone is a medication that can be administered to individuals who experience an opioid/heroin overdose, to prevent it from being fatal. The program also provides outreach and education, linkages to care, fentanyl test strips, and secondary syringe exchange services. Other initiatives include peer support services and real-time overdose response.

Prevention Network

906 Spencer St . Syracuse, NY 13204 315-471-1359

❱ www.preventionnetworkcny.org

❱ Prevention Network offers and supports strategies promoting healthy choices that prevent addictions and address related concerns. Some services available are Community Connection Podcast; family support; teen institute; gambling prevention; underage drinking prevention; impaired driver program; Smart Recovery; Narcan training; parenting classes, and more. For a full list of services offered, information and resources, please visit PreventionNetworkcny.org

SUICIDE PREVENTION SERVICES

American Foundation for Suicide Prevention

Greater Central NY Chapter P O Box 74 Freeville, NY 13068 315-664-0346; 1-888-333-AFSP (2377) National Suicide Prevention & Crisis Line: 988

❱ www.afsp.org

❱ The Healing Conversations program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers free education, programs such as More Than Sad which helps teens, parents, and educators recognize signs of depression in teens and when to get help, and Talk Saves Lives, a general education program that teaches individuals how to recognize warning signs and risk factors for suicide, as well as how to have a conversation when they’re concerned about someone.

Contact Hotline

Onondaga County: 315-251-0600 Cayuga County: 1-877-400-8740

❱ www.contactsyracuse.org

❱ The Contact Hotline responds to nearly 35,000 calls a year and provides counseling and support to people of all ages on a wide range of issues and concerns, including suicide prevention and other suicide-related calls; crisis intervention and counseling; emotional and mental health; general counseling; concerns about relationships, work and finances; drug and alcohol abuse; isolation; depression; anxiety; and physical conditions; and mental illness.

LGBTQ+ Suicide Prevention Resources

• National Suicide Prevention Lifeline: 1-800-273TALK (8255); Veterans: Press 1

• Text TALK to 741741 – text with a trained counselor from the Crisis Text Line for free 24/7

❱ The Trevor Project: phone, chat and text support for LGBTQ+ youth – thetrevorproject.org/get-help-now/

❱ Trans Lifeline: support for transgender people by transgender people: 1-877-5658860

❱ SAGE LGBT Elder Hotline – peer support and resources for older adults: 1-888-234SAGE

Onondaga County Health Department — Substance Use Initiatives

John H . Mulroy Civic Center 421 Montgomery St ., 12th floor Syracuse, NY 13202 315-435-3280

❱ http://ongov.net/health/opioids/NaloxoneTraining.html

❱ The Substance use Initiatives program offers free naloxone training and distribution for the community. Naloxone is a medication that can be administered to individuals who experience an opioid/heroin overdose, to prevent it from being fatal. The program also provides outreach and education, linkages to care, fentanyl test strips, and secondary syringe exchange services. Other initiatives include peer support services and real-time overdose response.

Post-9/11Military2VA (M2VA)

800 Irving Ave . Syracuse, NY 13210-2716 315-425-4400

❱ This program is currently provided to OEF/OIF/OND era veterans with expanded services to include noncombat veterans who discharged from the military after

9/11/01 to ensure transitional needs are being met regardless of combat service. M2VA staff continue to support outreach events with National Guard and Reserve units for pre-deployment and post-deployment, along with community and college events.

❱ Suicide prevention team provides telephone support and care coordination to Veterans who are experiencing suicidal ideation and/or crises. Suicide Prevention team identifies Veterans at risk for suicide, places an alert in CPRS and provides telephone outreach, ensuring that Veterans are connecting to treatment.

SUPPORT GROUPS

988 Lifeline

❱ https://988lifeline.org

❱ Call or text 988 to be connected with counselors for confidential support 24/7. People can chat at 988lifeline.org.

Veterans Crisis

Line

❱ 988 and Press 1; send a text message to 838255, or chat online at veteranscrisisline.net

❱ The Veterans Crisis Line is a free, 24/7 confidential resource that links veterans to people trained to help through any challenge. The responders can connect the vets with resources.

❱ For Spanish — Lifeline voice, text, and chat options are offered in Spanish. To call a Spanish speaking counselor, dial 988 and then press 2. To text with a Spanish-speaking counselor, text AYUDA to 988. To chat with a Spanish-speaking counselor, visit 988lifeline.org and follow the prompts. please start a chat in Spanish.

❱ • LGBTQI+ youth and young adults — LGBTQI+ people under 25 can access 24/7/365

❱ LGBTQI+ support via 988 chat or by text by typing PRIDE. People can also call 988 and press 3 to be connected to LGBTQI+ services.

❱ Deaf and hard of hearing people have 24/7/365 access to 988 videophone. Visit 988lifeline.org and click on the Deaf/HoH icon.

ACR Health

Main Office – Syracuse

627 W . Genesee St . Syracuse, NY 13204

315-475-2430

Utica

287 Genesee St Utica, NY 13501

315-793-0661

Watertown

210 Court St ., Suite 20

Watertown, NY 13601

315-386-4493

❱ www.acrhealth.org

❱ ACR Health offers a wide range of free and confidential support services to individuals with chronic diseases, including HIV/AIDS, diabetes, heart disease, hepatitis C, obesity, asthma, substance use disorders, and serious mental illnesses, with the goal of positive health outcomes. The agency also connects clients with medical care, legal assistance, health insurance, nutrition and health education, social services, housing, transportation, and medication adherence. The agency provides free and confidential HIV and STD testing, along with prevention services and a syringe exchange program. The Q Center offers safe places for LGBTQ youth in Central New York, Mohawk Valley and Northern New York, offering housing assistance, support groups, afterschool drop-in programs and parental support. ACR Health has programs throughout Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga, Oswego, and St. Lawrence counties.

Adelphi New York Statewide Breast Cancer Hotline and Support Program

Adelphi University Social Work Bldg , Room 105 1 South Ave ., P .O Box 701 Garden City, NY 11530 1-800-877-8077

❱ breastcancerhotline@adelphi.edu

❱ https://Breast-cancer.adelphi.edu

❱ This hotline, available daily from 9 a.m. to 9 p.m. provides information, referrals and support to New Yorkers with and/ or concerned about breast cancer. The hotline is staffed by professionally trained and supervised volunteers, all of whom are breast cancer survivors. The website also provides information on support groups, counseling services, and its Sisters United

in Health program.

American Foundation for Suicide Prevention

Greater Central NY Chapter P O . Box 74 Freeville, NY 13068

❱ National Suicide Prevention & Crisis Line: 988

❱ www.afsp.org

❱ The healing conversations program is one of many programs and resources offered free of charge by AFSP for survivors of suicide loss. The organization also offers free education, programs such as More Than Sad which helps teens, parents, and educators recognize signs of depression in teens and when to get help, and Talk Saves Lives, a general education program that teaches individuals how to recognize warning signs and risk factors for suicide, as well as how to have a conversation when they’re concerned about someone.

Brain Injury Coalition of Central New York 315-431-9859

❱ braininjurycoalitioncny@gmail.com

❱ www.bicofcny.org

❱ A support group where survivors and those living with TBI/concussion, ABI/ stroke, CTE, and caregivers can meet and share experiences, questions, and stories. There are support groups in Oswego, e. Syracuse, and Watertown. Visit bicofcny. org for more information about these groups and other resources, such as advocacy and legal services; emergency housing and services; education and employment; TBI service providers and food programs.

Caregiver Discussion/Support Groups

Onondaga County Department of Adult & Long Term Care Services

Onondaga County Office for Aging 421 Montgomery St Civic Center, 10th Floor Syracuse, NY 13202

315-435-2362

❱ www.ongov.net/aging/caregivergroups

❱ Provides ongoing support. There are four groups to choose from, with in-person and virtual options, each meeting once per month with an Aging Specialist facilitator. Family caregivers gather to share their situations, define problems, explore solutions,

and learn about community resources. Group participants learn from and support each other as they reach out and try different strategies for providing care for their family members and themselves.

CNY ASA Spectrum Support Online Forum

4465 E Genesee St , Dewitt, NY 13214 315-447-4466

❱ cnyasa@yahoo.com

❱ www.cnyasa.org and click on Resources

❱ CNY ASA Spectrum Support is a private Facebook page which serves as a resource for members to share resources, tips, strategies and support.

CNY Brain Aneurysm Campaign

❱ braincny@gmail.com

❱ www.facebook.com/cnybrain

❱ The organization is committed to raising funds and awareness.

Crouse Health Perinatal Family Support Program

736 Irving Ave Syracuse, NY 13210 315-470-7940

❱ www.crouse.org/services/maternity/ familysupport

❱ As a Central New York leader in deliveries, with nearly 4,000 births annually, Crouse Health’s Kienzle Family Maternity Center offers ongoing support and awareness-raising activities that will help parents of new babies, as well as those dealing with perinatal depression. Group and private sessions are virtual, allowing services to be received in the home.

Diabetes Support Groups

10 County Route 45A Oswego, NY 13126 (Springside at Seneca Hill) 315-349-5513

❱ Join the free monthly diabetes support group that is open to all. Led by certified diabetes educators from Oswego Health. First Thursday of each month from 10 to 11 a.m. Each group focuses on a different diabetes topic with the opportunity to learn, share and get your questions answered. Reservations are not required.

Empowering People’s Independence (EPI) 6493 Ridings Road, Suite 112 Syracuse, NY 13203 315-477-9777

❱ info@epiny.org

❱ www.epiny.org

❱ Empowering People’s Independence (EPI), previously Epilepsy-Pralid, provides comprehensive services to children and adults with developmental disabilities, neurological and chronic health conditions, and epilepsy. EPI’s offerings include self-direction, community habilitation, support groups, art therapy, education and seizure first aid training. EPI also offers the only week-long camp for children and young adults with epilepsy in New York state.

EnMotion Support Group Syracuse, NY 315-682-8723

❱ Jks61970@aol.com

❱ EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. Meetings are held monthly from April through December, and are in person, following CDC rules.

Hematology Oncology Associates of Central New York Support Groups

5008 Brittonfield Pkwy, Suite 700 E Syracuse, NY 13057 315-634-7504, ext 1397

❱ www.hoacny.com/programs/social-worksupport-groups

❱ The website offers a wide range of support groups that are free and open to the public. Please call for current meeting times and locations.

NAMI Syracuse, Inc.

917 Avery Ave . Syracuse, NY 13204 315-487-2085

❱ namisyracuse@namisyracuse.org

❱ www.namisyracuse.org

❱ NAMI Syracuse, Inc., an affiliate of NAMI-NYS and NAMI, the National Alliance on Mental Illness, strives to better the lives of individuals and families affected by mental illness through advocacy, sup-

port, public awareness, and education. It provides monthly support group meetings; information and resources; a bimonthly NAMI Syracuse newsletter; an eight-week family support and education program; a free speakers bureau of family members, peers, and professionals who will do presentations about mental illness and the stigma associated with mental illness; and events, including educational conferences and speaking engagements.

NY Families First

7767 Oswego Road Liverpool, NY 13090

❱ nyfamiliesFIRST@gmail.com

❱ www.nyfamiliesfirst.org

❱ Formerly known as FEAT of CNY, the NY Families First is a nonprofit organization of parents and professionals founded to support families of children with autism spectrum disorders (ASD), offering general support, fun events, and awareness events.

Ostomy Support Group

315-470-7300

❱ Ostomy@crouse.org

❱ www.crouse.org/mycrouse/resources/ support-groups/

❱ This support group is open to all people with ostomies, those contemplating ostomy surgery and interested family and friends. Monthly meetings are hybrid — Zoom and in person. Please contact Ostomy Therapy at Crouse to be placed on the list to be contacted by email.

Peaceful Remedies

McCrobie Building 41 Lake St . Oswego, NY 13126 315-203-6788

❱ info@PeacefulRemediesOswego.com

❱ www.PeacefulRemediesOswego.com

❱ Founded in 2015 in Oswego, Peaceful Remedies is improving the healing experience for those impacted by any life-altering illness or condition by offering holistic support to individuals in a safe and peaceful environment. Its programs and services complement treatments while supporting caregivers, patients and their families.

Pink Champions Support Group

315-464-HOPE (4673)

❱ gopink@upstate.edu

❱ Pink Champions is a breast cancer support group for men and women that meets the second Wednesday of each month virtually. For a Zoom link, email gopink@ upstate.edu.

The Saint Agatha Foundation

c/o National Philanthropic Trust 165 Township Line Road, Suite 1200 Jenkintown, Pa 19046

1-888-878-7900

❱ saintagathafoundation@nptrust.org

❱ www.saintagathafoundation.org

❱ Founded in 2004 by Syracuse native Laurie Mezzalingua, who died in 2009 after a 12-year fight with the disease –Saint Agatha Foundation provides financial assistance to qualified individuals in Central New York State who are afflicted with breast cancer, enabling them to focus on treatment not their bills. The foundation’s support is made available to patients through grants given to medical and non-medical service providers located in Onondaga, Cortland, Cayuga, Madison, Oneida, Oswego, Jefferson and St. Lawrence counties. Learn more at saintagathafoundation.org

Stroke Support Group

One Telergy Parkway 6333 Route 298 E Syracuse, NY 13057

❱ www.upstate.edu/stroke/after_stroke/ support-group.php

❱ Offered through Upstate OASIS/HealthLink, the program offers monthly meetings, most of which are held via Zoom. Stroke survivors, their family members and care providers learn more about living a full life after stroke. Visit the website for more information on meetings and resources.

Trauma Survivors Network/Upstate University Hospital 315-464-4774

❱ www.traumasurvivorsnetwork.org

❱ A community of patients and survivors looking to connect with one another and rebuild their lives after a serious injury. The underlying goal of the resources and

programs is to ensure the survivors of trauma have a stable recovery and to connect those who share similar stories. TSN offers free virtual support groups, as well as Next Steps, a free online course to help survivors take their next steps in recovery. The group meets the last Wednesday of the month from 3 to 4:30 p.m. via Zoom.

Triumph Over Stroke CNY

5000 Brittonfield Pkwy E . Syracuse, NY 13057 315-470-7479

❱ Triumph Over Stroke CNY, sponsored by Crouse Health, is a survivor-led group that offers support, educational resources, hope and understanding to fellow stroke survivors, family members, loved ones and caregivers.

Unique Peerspectives Support Group

572 S . Salina St . Syracuse, NY 13202

315-218-0800

❱ www.accesscny.org/services/ unique-peerspectives-adults

❱ A program of AccessCNY, Unique Peerspectives is a peer support center for those who want to improve their mental health to gather and find support. UP hosts weekly skills classes and discussion groups so that members can talk about their experiences and find community with people who understand. There are many support groups and skills-based groups.

Upstate Men to Men Prostate Cancer Support and Information Group

One Telergy Pkwy 6333 Route 298 E Syracuse, NY 13057

❱ www.upstate.edu/cancer/cancer-care/ programs/prostate/men-to-men.php

❱ Offered through Upstate Healthlink/ Oasis, the group meets monthly and helps men cope with prostate cancer by offering community-based education and support for patients and their family members. Visit the website to fill out the form for more information.

Young Women’s Breast Cancer Support Group

315-472-7504, ext 1068

❱ pcoffey@hoacny.com

❱ This group meets in-person on the first

and third Wednesday of every month, from 5 to 6:30 p.m. at Hematology-Oncology Associates of CNY’s third floor boardroom at 5008 Brittonfield Pkwy. It is for women in their 20s, 30s, and 40s with a diagnosis of breast cancer. The group is a self-help, open support group that addresses the unique challenges of these patients. For those planning to attend, RSVP to 315472-7504, ext. 1068.

VETERANS SERVICES

Betty and Michael D. Wohl Veterans Legal Clinic

Syracuse University College of Law Dineen Hall, 950 Irving Ave Syracuse, NY 13244-6070 315-443-4582; 1-888-797-5291

❱ https://law.syracuse.edu

❱ The Betty and Michael D. Wohl Veterans Legal Clinic provides representation to veterans and their families who are seeking benefits from the Department of Veteran Affairs (VA) or upgrading a military discharge through the various military branches. In addition to client representation, the Clinic engages in community outreach through its annual Valor Day event at the CNY Veterans Parade and Expo. Also, in partnership with the Institute for Veterans and Military Families, the Clinic also proudly supports the SyracuseServes coordinated care network as a legal services provider.

Catholic Charities of Onondaga County

Supportive Services for Veteran Families Program 262 E Onondaga St Syracuse, NY13202 315-378-4054

❱ SSVF@ccoc.us

❱ www.ccoc.us

❱ This program helps find stable housing for low-income veteran families who are homeless or at risk of becoming homeless.

Clear Path for Veterans

1223 Salt Springs Road Chittenango, NY 13037 315-687-3300

❱ www.clearpathforvets.org

❱ Welcome@ClearPathForVets.com

❱ Clear Path for Veterans supports veterans, service members and military families through community building, supportive programming, and direct services to enrich their lives and address the wellness and social issues they face. Prioritizing well-being and personal development, Clear Path takes a holistic approach to enriching lives and putting veterans on the path to success. Clear Path for Veterans takes pride in providing veterans the opportunity to connect, restore, and grow. Since 2011, Clear Path has provided thousands of veterans and families with career placement services, culinary and service dog training, peer and family support, enrichment experiences and more. To learn more, visit clearpathforvets.org and follow Facebook and Instagram and Linkedin.

CNY Adaptive Sports (formerly MoveAlong)

P .O . Box 83

Baldwinsville, NY 13027

315-350-1726

❱ Hello@cnyadaptivesports.org

❱ www.cnyadaptivesports.org

❱ CNY Adaptive Sports is a registered not-for-profit organization that helps people with disabilities participate with their friends in indoor and outdoor athletic activities. It serves communities of greater Syracuse, Oswego, and Central New York. Serving veterans is one of the organization’s pronounced mission, as it teams up with local veteran service organizations, and can offer significant assistance to veterans seeking to participate in any of our programs through the generosity of VA: Mission Re-Defined.

DAV (Disabled American Veterans) Transportation Network

800 Irving Ave Syracuse, NY 13210

315-425-4352

❱ www.syracuse.va.gov

❱ The DAV Transportation Network is a service that provides free transportation for veterans to VA medical appointments. Serving Broome, Cayuga, Chenango, Cortland, Herkimer, Jefferson, Lewis, Madison, Onondaga, Oneida, Oswego and St. Lawrence, Tioga, Tompkins counties. For those living outside Onondaga, call 315-425-4352 and they can redirect them to the appropriate coordinator.

Lifetime Liberty Pass

❱ https://parks.ny.gov/admission

❱ The Lifetime Liberty Pass allows qualified New York state veterans or Gold Star parents, spouses and children discounted use of state parks, historic sites, and recreational facilities operated by the Office of Parks, Recreation and Historic Preservation and the Department of Environmental Conservation (DEC). Once issued, the Lifetime Liberty Pass will never expire. The Lifetime Liberty Pass benefits include free vehicle entry to most state-operated parks and DEC-operated day-use areas, as well as numerous state-operated boat launch sites, historic sites, arboretums, and park preserves; free greens fees at state-operated golf courses; free swimming pool entrance at state park pools; and discounted camping and cabin rentals at most state park and DEC campgrounds. The pass holder must be present when utilizing the pass for its intended benefits.

NYS Division of Veterans Services

❱ This office works with other entities to help veterans and their families with specific needs, such as economic, employment, rehabilitation, medical treatment, home health care, education, and tax exemption.

1-888-838-7697

❱ https://veterans.ny.gov

• Cayuga County Veterans Service Agency 95 Genesee St , 3rdfloor Auburn, NY 13021

315-253-1281

• Madison County Veterans Service Agency 1065 Northside Plaza Oneida, NY 13421

315-366-2395

• New York State Dept of Veterans’ Services –Syracuse Hughes State Office Bldg 333 E Washington St , Room 430 Syracuse, NY 13202

315-428-4046

Post-9/11Military2VA (M2VA)

800 Irving Ave . Syracuse, NY 13210-2716

315-425-4400

❱ This program is currently provided to OEF/OIF/OND era veterans with expanded services to include noncombat veterans

RESOURCE

who discharged from the military after 9/11/01 to ensure transitional needs are being met regardless of combat service. M2VA staff continue to support outreach events with National Guard and Reserve units for pre-deployment and post-deployment, along with community and college events.

❱ Suicide prevention team provides telephone support and care coordination to veterans who are experiencing suicidal ideation and/or crises. Suicide prevention team identifies Veterans at risk for suicide, places an alert in CPRS and provides telephone outreach, ensuring that veterans are connecting to treatment.

Syracuse VA Medical Center

800 Irving Ave . Syracuse, NY 13210-2716 \ 315-425-4400

❱ www.va.gov/syracuse-health-care

❱ In addition to its medical and surgical services, the Syracuse VAMC offers a wide variety of services for veterans in the 13 counties in Central New York, including a 16-bed acute care psychiatric unit; 46-bed community living center; and a 21-bed spinal cord injury/disorder center. Programs offered include a mental health clinic, suicide prevention, and a women’s wellness center.

VA Clinics

❱ The VA Clinics offer a full range of primary care and specialty services on an outpatient basis to veteran men and women in their respective counties.

• Auburn VA Clinic 47 E Genesee St Auburn, NY 13021-4027 315-294-7300

• Oswego VA Clinic 293 State Route 104, Suite 70 Oswego, NY 13126 315-207-0120

Veterans Crisis Line

988 and Press 1; send a text message to 838255

❱ www.veteranscrisisline.net

❱ The Veterans Crisis Line is a free, 24/7 confidential resource that links veterans to people trained to help through any challenge. The responders can connect the vets with resources.

Veterans Hospital Referral

❱ www.ymcacny.org

❱ Part of the YMCA’s Referral Program. Multiple YMCA of CNY locations

❱ The YMCA of Central New York and the VA have collaborated to create a referral program that allows VA patients to utilize the YMCA facilities in their continued health journey for 8 weeks at no charge to the patient. With a referral from the VA, patients can go to any of the YMCA of Central New York locations and have full access to our facilities; including all programs, meeting with wellness staff, personal training, aquatic centers, and more. (Some programs may have an additional fee associated with them).

WOMEN’S HEALTH SERVICES

❱ See also WIC page 61.

The Centers for Reproductive Health at Oswego County Opportunities

315-598-4740

❱ www.oco.org

❱ The Centers for Reproductive Health provides family planning and gynecology care for men and women at three locations across Oswego County. Services provided include annual women’s health exams, cancer screenings, STD/STI testing and treatment for men and women, and contraceptives including implants and IUDs. Now seeing patients via telemedicine as well as in office. Most insurance plans accepted.

Family Resource Center of Oswego County

• 157 Liberty St Oswego, NY 13126

• 616 Oneida St Fulton, NY 13069

315-343-4866

Text: 315-216-5200

24/7 Help: Option Line at 1-800-712-HELP (4357)

❱ info@familyresourcecenter.life

❱ familyresourcecenter.life

❱ Services include pregnancy testing; parenting and life skills classes for men and women; information on pregnancy, abortion and alternatives, and sexually

transmitted diseases; referrals to community resources (medical care, child care, housing, social services, etc.); post-abortion, miscarriage and sexual abuse education and support; referrals to adoption agencies; abstinence education; and help with practical items. All services are free and confidential.

Liberty Resources – Reproductive Care

1045 James St Syracuse, NY 13203 315-472-4471

❱ www.Liberty-Resources.org

❱ Liberty Resources provides routine gynecological care, from annual visits and screenings to specialized need such as family planning or menopausal care, to people of all ages. We also have the ability to diagnose and treat a variety of conditions such as cysts, fibroids, and endometriosis.

New Hope Family Services

3519 James St Syracuse, NY 13206

315-437-8300

Text: 315-401-4826

❱ info@newhopefamilyservices.com

❱ newhopefamilyservices.com

❱ New Hope Family Services is a resource for unplanned pregnancy, parenting, and adoption support. It is a private, voluntary, nonprofit corporation authorized by the New York State Department of Social Services to provide adoption, foster care, and related counseling services. It provides adoption services throughout New York State, with the exception of the five boroughs of New York City and Long Island. Through education and practical help, women and men facing pregnancy decisions can learn their options and empower them to be the best parents they can be. Services include pregnancy tests, options counseling, first-trimester ultrasounds, adoption services, after-abortion counseling, miscarriage and infant loss counseling, parenting and childbirth education, baby clothes and supplies, abortion pill reversal, and medical referrals. All services are free and confidential.

Onondaga County Health Department — Home Visits

John H . Mulroy Civic Center 421 Montgomery St , 9th Floor Syracuse, NY 13202

315-435-2000

❱ www.ongov.net/health/visits.html

❱ The Healthy Families program provides home visits to pregnant and parenting families and their babies. There is no fee for this program. Home visits are made by nurses, community health workers, and social workers, and include health screenings and education about pregnancy, breastfeeding, safe sleep, family planning, nutrition, baby care, growth and development, and other topics.

Onondaga County Health Department — Sexual Wellness Center

John H . Mulroy Civic Center 421 Montgomery St , Room 80 (Basement Level) Syracuse, NY 13202

315-435-3236

❱ www.ongov.net/health/STD.html

❱ The Sexual Wellness Center provides comprehensive testing, diagnosis, and treatment of sexually transmitted infections and women’s reproductive health services, including birth control and pregnancy testing in Onondaga County. Testing and treatment services are available by walk-in, subject to availability. Appointments are required for women’s health services by calling 315-435-3236. Public health representatives are also available to assist in locating and privately contacting partners who may have recently been exposed to an STI.

Onondaga County Health Department — Syracuse Healthy Start

John H . Mulroy Civic Center, 9th floor 421 Montgomery St Syracuse, NY 13202 315-435-2000

❱ www.ongov.net/health/syracusehealthystart.html

❱ Healthy Families home visiting services are a team of community health workers, nurses, educators, social workers and doulas, working together to help moms and dads have healthy babies, while supporting overall family health. Services are free, confidential, and voluntary. The team offers home visitation, working with the entire family before, during, and after pregnancy, helping to make connections to services in the community. These services may include medical care, temporary assistance, food stamps (SNAP), WIC, and health insurance, diapers, pack-and-plays, breast pumps, and other items necessary

for family health. The Fatherhood Program works in the City of Syracuse, providing the same services while supporting dads to help build confidence in their abilities to be a great parent.

Onondaga County Health Department — Women, Infants and Children (WIC) Program

307 Gifford St Syracuse, NY 13204 315-435-3304

❱ www.ongov.net/health/WIC.html

❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants and children who are up to age 5. The program also provides nutrition education, referrals to other supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments (with some evening times) at clinics across the county including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracuse at both Gifford Street, and at Destiny Christian Center, Turtle St.

OPTIONS-Perinatal

and Infant Community Collaborative

Oswego County Opportunities, Inc

10 George St Oswego, NY 13126

315-342-0888, option 6

❱ www.oco.org

❱ OPTIONS community health workers assists adults and youth in gaining healthcare, connecting to community resources, and other services that help to increase healthy birth outcomes. Staff are able to meet people wherever they are comfortable, in their home, the community, in the office, or other safe settings. Youth participants are assisted with educational attainment, job readiness, parenting and life skills. Youth who are disconnected from school are supported through advocacy and tutoring. DADS helps young fathers learn about their rights and responsibilities. All programs strive to give participants the tools and education necessary to accomplish their goals. Home visiting and in-person breastfeeding support is offered by certified lactation counselors. Transportation, bus passes, safe sleep education, parenting groups, infant care groups, pack-and-play and other items may be given on a case-to-case basis if eligible.

Oswego County OB-GYN

Main Office

42 Montcalm St

Oswego, NY 13126

(Street Parking Available In Front)

315-343-2590

Oswego Health Services Center

140 W 6th St ., Suite G60, Oswego, NY 13126

315-343-2590

Fulton Office

820 Phillips St Fulton, NY 13069

315-593-8393

❱ www.ocobgyn.net

❱ Since 1961, our team of board-certified health care professionals have offered the finest women's health care services in Oswego County. We specialize in obstetrics, gynecological care, infertility treatments, birth control procedures, and HPV screenings. We also provide postpartum care, annual pap smear screenings, and weight loss programs. Find out more by contacting us today.

Pelvic Floor Therapy

Fulton Medical Center 510 S . 4th St . Fulton, NY 13069

315-598-7500

❱ www.oswegohealth.org

❱ Physical therapy can help with urinary incontinence by addressing underlying factors such as muscle weakness, poor coordination, or lifestyle influences. A treatment plan will be created based on the individual’s needs, which will involve examination, treatment, education, and home exercises.

REACH CNY, Inc.

1010 James St Syracuse, NY 13203

315-424-0009

❱ www.reachcny.org

❱ REACH CNY, Inc. focuses on reducing adolescent and unplanned pregnancy and improving maternal and infant health using evidence-based and evidence-informed approaches. , The programs include perinatal and infant health, youth development and pregnancy prevention, parenting education and counseling.

Pre-Medicaid Planning and Family Trusts can provide security and protection without loss of control over your assets...

IT’S NEVER TOO LATE! Properly prepared Medicaid Applications can help save remaining assets.

Anthony F. Copani, Esq. MANNION &

Attorneys and Counselors at Law

224 Harrison St, Suite 306, Syracuse

Syracuse Community Health Center

❱ See page 70.

WOMEN: BREASTFEEDING SUPPORT

Cayuga County Health Department Certified Lactation Counselors (CLCs) and Breastfeeding Peer Support Cayuga County Health Department 315-253-1560

❱ CLC’s / Breastfeeding Peer Support staff: 315-253-1406

❱ Staff are ready to support mothers, babies and families whether in-person or by phone and can assist with referrals to community organizations.

La Leche League of Syracuse 315-623-0555

❱ lllofliverpool@gmail.com

❱ Free, peer-to-peer breastfeeding help in the greater Syracuse area. Phone support, Zoom meetings and meet-ups. Those who support breastfeeding families are welcome.

Madison County Breastfeeding Connections 315-655-8171

❱ www.madisoncounty.ny.gov

❱ New and expecting families can get professional breastfeeding support, check baby’s weight, talk with other moms, and connect to community resources at baby weigh stations at various area locations, including Hamilton Public Library; Oneida Health; and St. Joseph’s Physicians Primary Care, Cazenovia. For schedules and appointments, check out: www. madisoncounty.ny.gov/DocumentCenter/View/1130/Breastfeeding-Connections-Flyer-PDF

Onondaga County Health Department — Women, Infants and Children (WIC) Program

307 Gifford St Syracuse, NY 13204 315-435-3304

❱ www.ongov.net/health/WIC.html

❱ The WIC program provides monthly benefits for specific nutritious foods for women who are pregnant or breastfeeding and their infants/children who are up to age 5. The program also provides nutrition education, referrals to other

supportive health and social services, and a breastfeeding peer counselor program to support successful breastfeeding. WIC has convenient appointments at clinics across the county including sites in Camillus, Lafayette, Liverpool, Onondaga Nation, and Syracus.

Oswego County Health Department 315-349-3547

10/4/21 4:08 PM

❱ The department offers lactation services, including lactation consultation with a certified lactation counselor and a private lactation room. These services are free to Oswego County residents. All breast/chestfeeding families who live in Oswego County are eligible for lactation consultation with the Oswego County Health Department for free. Lactating parents can schedule with our certified lactation counselor in the privacy of the health department’s lactation room or schedule a home visit. The private lactation room is free and open to the public to use, with or without a lactation consultation appointment.

OPTIONS — Perinatal and Infant

Community Collaborative

❱ See page 111.

ADVERTISER INDEX

newest location in Verona, NY, is

7th Generation Medical Acupuncture

Rui Wang, MD of China, L.Ac.