Hcg 2014 by Wagner Dotto

Healthcare Guide 2014 CENTRAL NEW YORK

Leaders in Healthcare | Hospital Proﬁles | Trends | Nonproﬁt Organizations PLUS: RESOURCE DIRECTORY Published by In Good Health, CNY’s Healthcare Newspaper cnyhealth.com

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To learn more, call Fidelis Care today at 1-888-FIDELIS (1-888-343-3547) or visit fideliscare.org. We have a health insurance program that's right for you - and the ones you love. Look for Fidelis Care in the Health Plan Marketplace,* with some of the most competitively priced products available! *Products not available in all counties. For more information about Medicaid and Family Health Plus, call New York Medicaid Choice at 1-800-505-5678. For more information about Medicaid, Family Health Plus, and Child Health Plus, call New York Health Options at 1-855-693-6765. Some children who had employer-based health insurance coverage within the past six months may be subject to a waiting period before they can enroll in Child Health Plus. This will depend on your household income and the reason your children lost employer-based coverage.

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2014 CNY’s Guide - 3 To renew your coverage eachHealthcare year, call 1-866-435-9521

INSIDE Trends _______________________ 6-7 • Economics of Health Care • Tobacco Use: 50 Years After the Warning

Features ____________________

9-11

• All About Oranges / 10 Unhealthy Foods

Leaders in Healthcare ______

12-25

Proﬁles of CEOs, Administrators, Professionals

Quality Care _______________

27-29

• Information on Hospitals’ Quality Measures

Hospital Stats ______________

30-57

• A list of 16 hospitals in the region: Where they are, what they do, how many physicians they have

Resources __________________

58-81

• List of support groups, nonproﬁts, health-related agencies and more

Advertisers ____________________________ 81 • List of advertisers

HOSPITAL LOCATOR Auburn Community Hospital ...........................................................................27, 30 Bassett Healthcare Network — Bassett Medical Center ......................................30 Cayuga Medical Center ........................................................................................27 Clifton Springs Hospital ..................................................................................27, 34 Community Memorial Hospital........................................................................27, 35 Crouse Hospital ..............................................................................................27, 36 F.F. Thompson Hospital ..................................................................................28, 38 Faxton St. Luke’s Healthcare .........................................................................28, 40 Geneva Hospital ...................................................................................................28 Little Falls Hospital .........................................................................................28, 42 Newark-Wayne Community ..................................................................................28 Oneida Healthcare..........................................................................................29, 44 Oswego Health ...............................................................................................29, 46 Rome Memorial Hospital ................................................................................29, 47 St. Elizabeth Medical Center ..........................................................................29, 49 St. Joseph’s Hospital Health Center ...............................................................29, 52 Syracuse VA Medical Center ................................................................................54 Upstate University Hospital ............................................................................29, 55 4 - 2014 CNY’s Healthcare Guide

Central New York Healthcare Guide is published every year by In Good Health–CNY’s Healthcare Newspaper.

2014 Healthcare Guide Editor & Publisher: Wagner Dotto Associate Editor: Lou Sorendo Resources Listing: Debra Lupien Contributing Writer: Anne Palumbo Advertising: Jasmine Maldonado, Marsha K. Preston, Donna Kimnbrell Layout Design: Chris Crocker Ofﬁce Manager: Laura J. Beckwith Cover Design: KayCie Danniel

Single copies: $20 Free to Subscribers to In Good Health - CNY’s Healthcare Newspaper and 55 Plus Magazine Mailing Address: P.O. Box 276, Oswego, NY 13126 Phone: 315-342-1182 Fax: 315-342-7776 Website: CNYhealth.com Email: editor@cnyhealth.com All contents copyrighted © 2013. All rights reserved. No part of this publication may be reproduced in any manner without the express written consent of the publisher. Content updated in November 2013.

L O C AT O R RESOURCES A Bruce Stewart DDS ................................................................63 Abuse & Assault Hotline Service to Aid Families (SAF) ............69 Accessibility Solutions, Inc. .......................................................74 ACCES-VR ................................................................................80 Acu-Care Acupuncture Center...................................................58 ADD/ADHD Parent and Staff Support Group ...........................78 Adelphi New York Statewide Breast Cancer Hotline ................68 Adolescent Pregnancy Prevention and Services.......................72 Advocacy and Accessibility Programs .......................................67 AIDS/HIV Services Access Care and Resources (ACR) Health 59 Alcoholics Anonymous – Syracuse Service Center ..................77 Alzheimer’s Association, CNY Chapter .....................................74 American Cancer Society Onondaga County Unit ....................62 American Diabetes Association of CNY ....................................59 American Heart and Stroke Association ....................................59 American Red Cross — Madison-Oneida Branch ....................58 American Red Cross of Central New York ................................58 American Red Cross –Oswego Branch ....................................58 Arbor House-Chemical Dependence Program .........................70 Arc of Onondaga County ..........................................................64 Arc of Onondaga Senior Opts Day Program ............................74 ARC of Oswego County/ Oswego Industries.............................64 ARISE, Inc. ...............................................................................58 Arthritis Foundation, Upstate New York Chapter .......................60 At Home Independent Living .....................................................75 Aurora of CNY ...........................................................................64 Bienestar Bilingual Counseling Center ......................................62 Brain Injury Association of NYS ................................................64 Brain Injury Coalition ................................................................64 Bryant & Stratton College ..........................................................73 C.H.A.D. ...................................................................................77 Café Plus .................................................................................78 Call-N-Ride ................................................................................79 Cancer Information Service ......................................................62 Catholic Charities of the Finger Lakes ......................................63 Catholic Charities Onondaga County ...........................63, 75, 80 Catholic Charities Oswego County ...........................................63 Cayuga Co. Health Dept. Maternal and Child Health Program .72 Cayuga County Long-Term Care Access Ofﬁce .......................75 CENTRO Call-a-Bus..................................................................80 Chemical Dependency Treatment at Crouse ............................77 Christopher Community ............................................................70 Clover Corner Senior Program .................................................75 CNY Autism Society of America ...............................................64 CNY Developmental Disabilities Regional Ofﬁce ................64, 67 CNY Celiacs Support Group ....................................................78 CNY Sensory Processing Disorder Parents Connections .......78 Community Options, Inc. ..........................................................64 Conifer Park Clinic ..............................................................59, 77 Contact Community Services – Suicide Prevention Hotline .....69 Cornell Cooperative Extension of Oswego County ...................61 County of Oswego Council on Alcoholism and Addictions ........78 Cystic Fibrosis Foundation - Central New York Chapter ...........60 DAV Van (Disabled American Veterans) ....................................80 dB Audiology Associates, P.C. ...................................................68 Department of Social Services, Madison County .....................58 Department of Social Services, Onondaga County ..................58 Department of Social Services, Oswego County.......................59 Domestic Violence Hotline.........................................................69 Down Syndrome Association of CNY, Inc. .................................60 Eat Smart NY Program of Cornell Cooperative Extension .......71 Elder Law Clinic ........................................................................75

Eldercare Locator ....................................................................75 Embracing Age ..........................................................................75 Enable ......................................................................................65 EnMotion Support Group ..........................................................79 Epilepsy Parent/Family Network Support ..................................79 Exceptional Family Resources ..................................................65 Exceptional Family Services .....................................................75 Exodus House ..........................................................................70 Family Support / Home Services ...............................................65 Farnham Family Services .........................................................78 FEAT of CNY ............................................................................79 Fidelis Care ..............................................................................71 Finger Lakes Radiation Oncology Center..................................62 Fingerlakes Bariatrics ................................................................81 Franciscan Health Support ........................................................69 Franciscan Lifeline.....................................................................70 Friends of Oswego County Hospice ..........................................68 Head Start of Oswego County ...................................................63 Health and Human Services Department, Cayuga County .......59 Hematology-Oncology Associates of CNY ................................62 Homeless Hotline .....................................................................69 Hope for Bereaved - Onondaga ................................................60 Hope for Bereaved Support Group - Oswego .........................61 Hope for Heather Ovarian Cancer Foundation ..........................62 Hospice Grief Center ................................................................61 Hospice of CNY ........................................................................68 Hospice of the Finger Lakes .....................................................68 J Waligora Audiology .................................................................68 Jewish Family Services ............................................................75 Jewish Family Services Hodes Way .........................................63 Keuka College - Accelerated Studies for Adults Program ........73 La Leche League of Oswego ....................................................61 Le Moyne College .....................................................................74 Learning Disabilities Association of CNY...................................65 Leukemia and Lymphoma Society ...........................................65 Lifeline ......................................................................................76 Loretto .......................................................................................76 Loretto Daybreak .......................................................................76 Loretto Senior Housing ..............................................................76 Lupus Alliance of Upstate New York .........................................65 Lupus Foundation of Mid and Northern New York .....................60 Madison County Council on Alcohol and Substance Abuse – Bridges ...............................................................................78 Madison County Health Department ........................................68 Maico Hearing Aid Service ........................................................68 Make-A-Wish Central New York ...............................................65 MAMI Interpreters ......................................................................71 March of Dimes Foundation .....................................................60 Margaret L. Williams Developmental Evaluation Center ...........65 Meal on Wheels ........................................................................71 Medicaid Transportation ............................................................79 Mid-State Early Childhood Direction Center .............................63 Move Along, Inc. .......................................................................67 Multiple Sclerosis Resources of CNY .................................65, 66 Muscular Dystrophy Association................................................60 National Kidney Foundation of CNY .........................................60 National Runaway Switchboard ................................................69 Nazareth College Department of Nursing..................................74 New Life Crisis Pregnancy Center ............................................72 New York Chiropractic College ..................................................74 New York State Commission for the Blind .................................66 New York State HIV Counseling Hotline ...................................69 New York State Ofﬁce for the Aging .........................................76 Next Step Program ...................................................................66 NYS Justice Center for the Protection of People with Special Needs Hotline ..........................................................69

Office for the Aging Cayuga County ..........................................76 Office of Temporary and Disability Assistance ..........................66 Ombudsman Program for Onondaga / Oswego County............80 Onondaga County Department of Social Services ...................69 Onondaga County Health Department ......................................68 Onondaga County Health Department-Early Intervention / Special Children’s Services ................................................66 Onondaga Healthy Families .....................................................63 OPTIONS .................................................................................73 Options for Independence ........................................................66 Oswego County Breastfeeding Coalition ..................................61 Oswego County Health Department ...................................68, 73 Oswego County Opportunities ..................................................59 Oswego County Opportunities Cancer Services Program .......62 Oswego County Opportunities OCO Transportation ................ 79 Oswego County Vision Network at ARISE ................................66 Oswego Industries, Inc. ............................................................81 Oswego State University Center for Service Learning and Community Service ......................................................80 PACE CNY ................................................................................76 Parents of Special Children ......................................................66 Perinatal Bereavement Services at Crouse Hospital.................61 Person to Person – Citizen Advocacy Office ............................66 Planned Parenthood of the Rochester/Syracuse Region ..........73 Pregnancy and Loss Support (PALS) .......................................61 Pregnancy Care Center .............................................................73 Pregnancy Care Center of Cayuga County ..............................73 Preswick Glen............................................................................76 Prevention Network ............................................................67, 78 Project Adapt .............................................................................67 Quality Family Dentistry.............................................................64 Quest Diagnostics, Inc...............................................................71 REACH CNY, Inc. .....................................................................73 Retired Senior Volunteer Program (RSVP) ...............................80 Ronald McDonald House Charities of CNY ..............................70 Salvation Army Cayuga County .................................................59 Sarah House .............................................................................70 Scleroderma Foundation / Tri-State, Inc. Chapter .....................60 Self-Direct Inc. ...........................................................................66 Seniors Helping Seniors ............................................................77 Services to Aid Families ...........................................................71 SNAP (Supplemental Nutrition Assistance Program .................72 Special Olympics — Central New York Region ........................67 State Child Abuse and Maltreatment Register...........................69 Sudden Infant and Child Death Resource Center ....................61 Suicide Prevention ...................................................................69 Syracuse Behavioral Healthcare ...............................................78 Syracuse Orthopedic Specialists ...............................................72 The Breastfeeding Café.............................................................61 The Cayuga County Community Health Network .....................67 The Oswego County Transportation Coalition ..........................79 Tourette Syndrome CNY Support Group .................................79 Upstate New York Poison Center ..............................................69 Upstate Orthopedics ..................................................................72 Vera House ................................................................................70 VNA Homecare ...................................................................70, 77 VolunteerCNY.org .....................................................................80 Weatherization Assistance Program (WAP) .............................81 WHOLE ME Inc. .......................................................................67 WIC Program of Onondaga Healthy Families ...........................62 William A Graber, MD, PC .........................................................81 Woman, Infants and Children (WIC) - Oswego .......................62 Women Infants and Children (WIC) – Madison-Herkimer .........61 Women Infants and Children .....................................................72 Youth Advocacy Program (YAP) ...............................................63

2014 CNY’s Healthcare Guide - 5

The Trends Economics of Healthcare Study: Improvement in outcomes has slowed

n examination of healthcare in the U.S. finds that despite the extraordinary economic success of many of its participants, the healthcare system has performed relatively poorly by some measures; and that outcomes have improved, but more slowly than in the past and more slowly than in comparable countries, according to an article in the Nov. 13, 2013 issue of JAMA, a theme issue on critical issues in U.S. healthcare. Physician Hamilton Moses III of the Alerion Institute, North Garden, Va., and the Johns Hopkins School of Medicine, presented the article in November 2013 at a JAMA media briefing at the National Press Club in Washington, D.C. Moses and colleagues from The Boston Consulting Group and University of Rochester, conducted an analysis using publicly available data to identify trends in healthcare, principally from 1980 to 2011. The areas they addressed included the economics of healthcare; the profile of people who receive care and organizations that provide care; and the value created in terms of objective health outcomes and perceptions of quality of care. In addition, they examined the potential factors driving change, including consolidation of insurers and health systems; healthcare information; and the patient as consumer. Among the findings:

Economics and Outcomes

• In 2011, U.S. healthcare employed 15.7 percent (21 million people) of the

workforce, with expenditures of $2.7 trillion, doubling since 1980 as a percentage of U.S. gross domestic product (GDP) to 17.9 percent. • Between 2000 and 2010, healthcare increased faster than any other industry (2.9 percent/year) but trailed government (3.3 percent/year); health’s proportion of GDP doubled between 1980 and 2011. Government funding increased from 31 percent in 1980 to 42 percent in 2011. Costs have tripled in real terms over the past two decades. However, the average rate of increase has declined consistently since the mid-1970s and sharply over the last decade. • Despite the increases in resources devoted to healthcare, multiple health metrics, including life expectancy at birth and survival with many diseases, shows the United States trailing peer nations.

Contributors to Costs

In addition, the researchers note that ﬁndings from their analysis contradict several common assumptions: • Price of professional services, drugs and devices, and administrative costs, not demand for services or aging of the population, produced 91 percent of cost increases since 2000. • Personal out-of-pocket spending on insurance premiums and co-payments have declined from 23 percent to 11 percent since 1980. • In 2011, chronic illnesses account for 84 percent of costs overall among the entire population, not only of the elderly. Chronic illness among individuals younger than 65 years accounts for 67 percent of spending.

6 - 2014 CNY’s Healthcare Guide

Contributors to Change

The authors add that three factors have produced the most change: • Consolidation, with fewer insurers and general hospitals (but more singlespecialty hospitals and large physician groups) has produced financial concentration in health systems, insurers, pharmacies, and benefit managers; • Information technology, in which investment has occurred but value is elusive; • The patient as consumer, whereby influence is sought outside traditional channels, using social media, informal networks, new public sources of information, and self-management software. These forces create a triangle of tension among patient aims for choice, personal attention, and unbiased guidance; physician aims for professionalism and autonomy; and public and private payer aims for aggregate economic value across large populations. The researchers write that at the highest level, the U.S. health system is struggling to adapt to competing goals, desires and expectations. “The conflict among patient desires, physician interests, and social policy is certain to increase. Those tensions will likely become a palpable force that may hinder care integration and inhibit other changes that favor improved outcome and savings. The usual approach is to address each constituency in isolation rather than optimizing efforts across them. The triangle will need to be reconciled. This is the chief challenge of the next decade.”

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Tobacco Use, 50 Years After Warning

obacco misconceptions prevail in the United States despite the dramatic drop in smoking rates since the release of the first Surgeon General’s Report on smoking and health in January 1964. Here are some myths: Tobacco Myth No. 1: Almost no one smokes any more. Fact: About 43.8 million people still smoke. That’s almost one in five people in the United States. The current percentage of smokers is 19 percent compared to 42 percent in 1965. About 50 million people smoked in 1965. Tobacco Myth No. 2: E-cigarettes, cigars and hookahs are safe alternatives. Fact: All tobacco products, including e-cigarettes and hookahs, have nicotine. And it’s nicotine’s highly addictive properties that make these products harmful. In 2008, the five largest cigarette companies spent $9.94 billion on advertising and marketing products like e-cigarettes, flavored cigars, cigarillos and hookahs. Tobacco Myth No. 3: Infrequent, social smoking is harmless. Fact: Any smoking, even social smoking, is dangerous. “Science has not identified a safe level of smoking, and even a few cigarettes here and there can maintain addiction,” said David Wetter, chairman of health disparities research at MD Anderson. “If you are a former smoker, data suggests that having just a single puff can send you back to smoking.” Tobacco Myth No. 4: Smoking outside eliminates the dangers of secondhand smoke. Fact: There is no risk-free level of exposure to secondhand smoke. Even brief secondhand smoke exposure can cause harm. Exposure to secondhand smoke at home or work increases a person’s risk of heart disease by 25 to 30 percent and lung cancer by 20 to 30 percent. That’s because the amount of cancer-causing chemicals is higher in secondhand smoke than in the smoke inhaled by smokers. Source: MD Anderson Cancer Center.

2014 CNY’s Healthcare Guide - 7

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Everything You Always Wanted to Know About Oranges (But Were Afraid to Ask) By Anne Palumbo

h, the luscious orange. Nothing transports us to warm, sunny days quite like one of America’s most popular fruits. And, no food gets tapped quite like an orange when the cold season begins or sniffles appear. But do oranges really prevent colds? And is OJ as good as the real deal? Read on for straightforward answers to some common questions. Will I get fewer colds if I eat a lot of oranges? Most experts say no. Although oranges are loaded with vitamin C — an immune-boosting vitamin and antioxidant that works hard to keep bones, muscles and tissues in tip-top shape — studies to date have found little to no benefit in using vitamin C to prevent or treat the common cold. Even so, most experts agree that your body needs good nutrition when you’re sick — and oranges fit the bill. Besides vitamin C, what other nutrients do oranges provide? One medium orange is a surprisingly good source of fiber (3 grams or about 12 percent of daily fiber needs). A powerhouse nutrient, fiber promotes regularity, ferries cholesterol out of bodies, and helps to stabilize blood sugars. Oranges are also a good source of thiamine, folate and potassium. Is orange juice as nutritious as the real deal? Most nutritionists recommend consuming the actual fruit over the fruit juice. A medium orange (70 calories) has about half the calories of a cup of orange juice, half the sugars, and significantly more fiber. Most orange juice, unless fortified with fiber, has none. On the plus side, some of today’s OJs are fortified with calcium and vitamin D. Does the inner white pulp of the orange have any nutritional benefits? Yes. Oranges are loaded with phytonutrients, natural chemicals that may help prevent disease. The pulp, in particular, contains a specific phytonutrient that not only

reduces inflammation, but may also reduce the risk of certain cancers. Translation? Embrace the pulp! Is it okay for people with diabetes to eat oranges? Oranges, like most fruits, are recommended over more processed foods high in sugars and low in nutrients. Not only do oranges offer vitamins and antioxidants, but they also provide fiber, which slows down your body’s digestion of glucose. A slower digestion of sugar thwarts the spike and crash associated with processed food items made with refined sugar. How do I pick a good orange? And how long will it last? Select oranges that are firm and heavy for their size, minus any soft spots or mold. In general, oranges that are smaller will be juicer than their larger sisters. Also, they don’t necessarily have to be bright orange to be good. Whether stored at room temperature or in the refrigerator, oranges will last about two weeks. Be sure to wash the rind before eating or handling.

2014 CNY’s Healthcare Guide - 9

Unhealthy Foods That

Do A Body Bad By Anne Palumbo

ost of us have a handle on which foods aren’t particularly good for us. Whether they’re loaded with fat or teeming with salt, whether they’re high in sugar or packed with calories, these foods do a body bad when consumed regularly over an extended period of time. Can we indulge in some of these baddies on occasion? Most likely, yes. A slice here, a serving there. But do we want to make these dietary landmines part of our regular diet? No, not if we care about our health and longevity. Today’s list features 10 unhealthy foods that are commonplace and that are high in one or more of the following: salt, sugar, trans fat, saturated fat, harmful preservatives or calories. Again, moderation is the key for most people.

White Sandwich Bread White bread? Innocent white bread? Unfortunately, it’s not so innocent after all. America’s most popular bread is made of refined grains that have been stripped of important vitamins, minerals and fiber. Although most refined grains now come enriched with iron and some B vitamins, they still fall behind whole grains in total nutritional benefits. Lacking the complexity and fiber of whole grains, refined grains are rapidly digested (leaving you hungry sooner) and have not been shown to lower the risk of chronic diseases the way whole grains do. What’s more, white bread is no slouch when it comes to salt, with some single slices containing as much salt as a bag of chips. Considering our bread consumption, it’s no wonder bread and rolls were named the No. 1 source of salt in the American diet by the Centers for Disease Control and Prevention. Healthy tip: Choose lower-salt whole grain breads.

Processed Meats Although baseball without hot dogs and eggs without bacon may seem blasphemous to some, it is the only way to go, advise many health experts who believe processed meats should be avoided at all cost. What puts hot dogs, sausages, bacon and deli meats at the top of the bad-foods hit list? Most are made with preservatives — particularly nitrites and nitrates — that can damage cells in the body, leading to the development of life-threatening diseases. While nitrites have been linked to several cancers, nitrates have been linked to heart disease and diabetes. Still not convinced to limit your intake? Processed meats are often higher in saturated fat and calories, lower in protein and loaded with salt. Healthy tip: If you indulge: Choose un-smoked, unﬂavored deli meats (say, plain over Cajunspiced) and select uncured bacon, sausage and hot dogs (low-fat and organic, if possible).

Frozen Coffee Drinks A plain cup of brewed coffee has only two calories (and no fat). Coffee is the main component of frozen coffee drinks. Put the two together and what have you got? A false impression that frozen coffee drinks are a lot less caloric and bad for you than they really are. Drum roll, please (16 oz drinks): Dunkin Donuts’ frozen coffee coolatta (made with cream) has 460 calories and 18 grams of saturated fat; Starbucks’ white chocolate mocha frappuccino with whipped cream has 440 calories and 10 grams of saturated fat; and Dairy Queen’s caramel moolatte has 650 calories and 15 grams of saturated fat. That’s a serious chunk of calories and saturated fat in one drink. Excess calories can lead to excess weight, which accord-

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ing to the Centers for Disease Control and Prevention, increases the risk for coronary heart disease, type 2 diabetes, cancers, stroke, high blood pressure and much more. Healthy tip: Ask for reducedfat milk; nix the whipped cream topping; opt for reduced-sugar ﬂavorings.

Canned Soup Some call today’s canned soup “liquid salt” and for good reason: a cup of canned soup can have anywhere from 600 mg to 1,200 mg of sodium. And since many of us typically consume more than a cup at a sitting, well, thatzalotta salt. Although we all need a small amount of sodium to keep our bodies working properly, the recommended daily intake of salt is 1,500 mg to 2,300 mg (about a teaspoon), depending on your risk factors. Most Americans, however, get about 3,400 mg per day, an overconsumption that contributes to increased rates of high blood pressure, heart attack, and stroke. Moreover, according to a recent study published in the journal Nature, a diet high in salt may trigger certain autoimmune diseases, such as multiple sclerosis. Healthy tip: Consume low-salt soups or, better yet, make your own with less salt.

Gourmet Ice Cream Gourmet ice cream — with its exotic ingredients and creamy base — is loaded with ﬂavor; no doubt about that. But it’s also loaded with something else: fat, cholesterol, and calories. A modest ½-cup serving of Haagen-Dazs butter pecan ice cream, for example, assaults your artery walls with10 grams of saturated fat and 80 grams of cholesterol and threatens your

waistline with a whopping 300 calories. For the average adult, that translates into a half-day’s saturated fat and about a one-third of a day’s cholesterol. But who eats just a ½-cup? A more typical serving for most people is one cup. Hello 600 calories, 20 grams of fat and 160 grams of cholesterol! We need to limit saturated fat because it elevates “bad” cholesterol, which then increases our risk of heart disease, heart attack, and stroke. Excessive saturated fat intake also contributes to the development of Type 2 diabetes. Healthy tip: Try ice creams, yogurt blends or sorbets that are lower in fat, cholesterol and calories.

Microwave and Pre-Popped Popcorn Popcorn has a lot going for it. It’s a decent source of fiber; it fills us up between meals; and it’s fairly low in calories (most). What’s not to love? Artery-clogging trans fats in some brands, that’s what. Although not all microwaveable and prepackaged popcorn products contain trans fats, enough do to warrant popcorn’s inclusion in today’s list. Used for years by food manufacturers and fast-food chains to help foods taste better and stay fresh longer, trans fats have come under fire for their doubly bad affect on cholesterol: they raise the bad while lowering the good. As a result, eating trans fats increases our risk of developing heart disease, stroke, and, possibly, type 2 diabetes. Healthy tip: Make your own by microwaving 2 tablespoons of kernels in a closed brown paper bag for a few minutes. As for trans fats: Scour a product’s nutrition facts and ingredients list carefully. If the list says “partially hydrogenated oils” then the food has trans fats (even if its nutrition facts say zero).

Red Meat The health cards are stacked against red meat — beef, pork, and lamb — and

here’s why: heavy consumption bumps up our risk for heart disease, many cancers and stroke. Although we’ve suspected for years that eating red meat is bad for us, now there’s overwhelming evidence to support the claim. A new study from the Harvard School of Public Health has found that eating red meat, whether bacon or hamburger, boosts one’s risk of dying young. Scientists aren’t sure exactly what makes red meat so dangerous, but the suspects include saturated fat, carcinogens formed when meat is cooked, and heme iron, the type of iron found in meat, that may produce compounds that can damage cells, leading to cancer.

Unfortunately, it’s comparable to what many of today’s sugary drinks and sodas serve up. A 20-ounce bottle of Sunkist soda, for instance, has 270 calories and 72 grams of sugar. Since one teaspoon of granulated sugar equals 4 grams of sugar, well, that’s 18 teaspoons in one fell swoop. 18! According to experts, sugar in all forms is a key contributor to many of our diet-related diseases and conditions, including obesity, Type 2 diabetes, heart disease, high blood pressure and cancer. As for teeth, the sugar in sodas and sweetened fruit drinks, which continues to attack enamel for up to 20 minutes after consumption, can lead to cavities and sensitive teeth.

Healthy tip: Eat sensible portion sizes; choose cuts with the least amount of visible fat; buy lean cuts with “loin” in the name.

Healthy tip: Replace sugary drinks with water sweetened with a slice of fruit, unsweetened iced tea, or low-fat milk.

Pizza Ah, pizza…so delish with all that gooey cheese, so convenient to eat. Can there be a better dish? Well, actually, yes, there can be a much better dish. But before we get to pizza’s silver lining, let’s talk about why many take-out and frozen pizzas have been panned by nutritionists. Their gripe? Too many prepared pizzas come loaded with sodium, saturated fat, cholesterol and calories — no thanks to the carpet of greasy cheese, the salty white crust, and the addition of salt-saturated fatty meats. As one nutritionist put it, “More cheese on your pizza means more crust in your arteries.” Ouch. Just two slices of Pizza Hut’s pepperoni pizza deliver 740 calories and close to a day’s worth of saturated fat and sodium. Healthy tip: Make pizza more nutritious by ordering half the cheese and by topping it with healthy vegetables versus meat. Opt for a whole-wheat crust, if available.

Sugary Drinks Imagine adding 10 teaspoons of sugar to 8 ounces of water and drinking it. Sounds disgusting, doesn’t it?

Fast-Food French Fries French fries are one of America’s favorite foods. Each year, we consume about 120 cups of fries per person, with 90 percent of those fries coming from the fast-food industry. Unfortunately, fast-food fries and salt go together like hypertension and stroke. A medium order of Burger King fries, for example, has 570 milligrams of sodium (about 25 percent of our daily limit). In addition to the well-known conditions and diseases that are linked to eating too much salt, current research is ﬁnding that a highsalt diet may contribute to other serious and life-threatening diseases, including cancer, osteoporosis, and dementia. Some frozen fries are just as salty (check labels carefully) and many restaurant-prepared sweet potato fries are no better. The good news? Most chains have eliminated trans fats from their cooking oils. Healthy tip: Roast your own in the oven and use less salt.

Anne Palumbo writes the column Smart Bites, which is published monthly in In Good Health. She lives in Rochester.

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Leaders in CNY Healthcare Scott Berlucchi President/CEO, Auburn Community Hospital With the organization since: 2007 Since what year in current position: 2007 Education: Bachelor of Science in finance and economics, Stonehill College, North Easton, Mass.; Master of Arts in health service administration, George Washington University, Washington, D.C. Career highlights: Served as president and CEO of two regional health systems in Pennsylvania prior to Auburn Community Hospital. Engineered and led a comprehensive operational and financial turnaround at Auburn Community Hospital and the Elk Regional Heath System. Served as the director of planning and licensure for the Hospital and Health Systems Association of Pennsylvania. More than 20 years of experience in healthcare systems management. Current affiliations: Fellow, American College of Healthcare Executives; licensed nursing home administrator, New York, Pennsylvania, and Massachusetts; regional planning board member, American Hospital Association. ■ How do you describe your managerial philosophy or approach? Management is an exercise in team building. Senior leaders best lead when they coach all leaders in the organization to “excellence.” ■ What type of skill sets do you possess which make you an effective leader? Interpersonal and communication skills that promote team building; successful experience and leadership in the management of rural health systems.

■ How can the healthcare industry in the region be improved? By engaging all players in “win-win” partnerships. ■ What do you do for fun? Golf, ﬁshing, and spending time with the family.

Lynne B. Bird Vice president of managed care, VNA Homecare Options With the organization since: 2009 Since what year in current position: 2013 Education: Bachelor, Master of Science degrees in nursing, Syracuse University. Graduated with honors and was inducted into Sigma Theta Tau, National Honor Society. Career highlights: More than 20 years of leadership experience in home care in a diverse range of capacities. Prior to being named vice president of VNA Homecare Options, LLC, a managed long-term care plan and a division of VNA Homecare, Bird served as a member of VNA Homecare’s administrative executive team, ﬁrst as director of education and later as vice president of performance excellence. There, she provided oversight and leadership in all areas of corporate compliance, educational initiatives, and quality improvement. Under Bird’s leadership, re-hospitalization rates decreased signiﬁcantly, there was a marked improvement in patient outcomes and VNA Homecare was selected as one of only 100 home health agencies nationwide to participate in the SafeSide Hospitalization Reduction Program. Prior to joining VNA Homecare, Bird was responsible for spearheading efforts that produced more than $1 mil-

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lion profit to the bottom line of another home care organization where she oversaw more than 100 employees. Bird was also invited to serve as one of five core coalition members responsible for working on Onondaga County’s initiatives aimed at reducing falls in older adults. The program developed is being replicated throughout the community. Current affiliations: Professional advisory committee, The Centers at St. Camillus; with a strong interest and expertise in falls prevention. Working on a grant program with local physician practices to incorporate falls risk assessments and interventions within their patient populations. ■ How do you describe your managerial philosophy or approach? Generally speaking, I take a hands-on approach in that I enjoy all aspects of business operations from design and development to implementation. I seek to identify the needs of the organization and then work with my team to find creative solutions for meeting challenges and improving operations. ■ What type of skill sets do you possess which make you an effective leader? I have spent a majority of my career in home care; it’s my passion. That said, I have a lot of experience and a solid understanding of federal and state regulations. For me, being an effective leader means sharing my experience and knowledge but also being open to new possibilities and not being afraid to take risks necessary to better meet the changing needs of the community. Managed long-term care is new which means you have to be flexible and ready to embrace change. These are two characteristics that are required to be a good leader and example for others to follow. Being an effective leader also means being willing to accept

responsibility for being a teacher or mentor by helping people grow both personally and professionally. I find the teaching component to be very rewarding. ■ How can the healthcare industry in the region be improved? The landscape of healthcare is changing and while there are still significant improvements that need to be made, I am confident that lawmakers are doing their best to protect the integrity of our system. Managed long-term care plans are an integral part of New York state’s plan to control rising healthcare costs. The plans are designed to help people who are chronically ill or have disabilities and require long-term care services to stay in their homes and communities as long as possible. At present, plans include a phased enrollment for adult Medicaid recipients. The addition of MLTC services particularly into underserved rural areas will absolutely reduce overall healthcare costs by delivering high-quality care to patients. New and innovative programming such as MLTC’s are just one of many enhancements that I’m hopeful will improve our healthcare system. ■ What do you do for fun? I am an avid runner, biker and tri-athlete and train throughout the year. I started training in 2000 and have competed in more than 20 marathons and half marathons throughout the United States, most recently in Dayton, Ohio, for the Air Force Marathon-Half Marathon Race. I thoroughly enjoy running and in an effort to share my passion, I serve as our system’s organizer for the annual Corporate Challenge here in Syracuse and always encourage my colleagues to participate.

Meg Cardamone Executive director, president and CEO, Preswick Glen With the organization since: 2012 Since what year in current position: 2012 Education: Graduated cum laude with a Bachelor of Science degree in business administration from Whittemore School of Business, University of New Hampshire Career highlights: Cardamone worked for different technology multi-conglomerates alongside American, Korean and Japanese men. As one of

the only females in a male-dominated field, she needed to quickly demonstrate why she deserved to be there. Cardamone worked hard to change the complexion of the staffing in these corporations, and successfully convinced management that it was in the best interests of the companies to have diverse workforces. At Preswick Glen, she is responsible for every facet of management. Under her guidance, Preswick Glen has evolved into a vibrant and exciting community, and developed a welcoming presence. With Cardamone’s leadership, all employees now have a purpose, not just a paycheck. Each has a vested interest in supporting their colleagues from other disciplines. Cardamone’s ultimate goal is to move the organization’s efforts beyond the brick and mortar of Preswick Glen, sharing its time and talents with the greater Mohawk Valley community. She has already spoken to individual residents and formed organizational relationships to help in ways where passion and needs align. Cardamone’s tireless work has earned her the respect and admiration of her professional peers. She was recently honored by the YWCA as a Mohawk Valley “Outstanding Woman of the Year” in the field of human and public services. Current affiliations: Cardamone was instrumental in the creation and operation of a summer camp program at the Sadaquada Golf Club where she is a member. She takes an interest in the local arts, and works closely with the Kirkland Art Center, Munson Williams Proctor Arts Institute, Stanley Theatre and the Community Foundation, where she is a board member who constantly strives to help fund projects that have a broad community appeal. She is also involved with the YWCA. ■ How do you describe your managerial philosophy or approach? Cardamone begins by working with her team on an individual level. She believes respecting the staffs’ talent and experience forms personal relationships. Cardamone builds on this with additional cross training and interdepartmental projects to create a cohesive staff. By reaching out to help one another, her workers come together as a unified team. ■ What type of skill sets do you possess which make you an effective leader? Cardamone has a vested interest in supporting her colleagues from other disciplines. The trust she invests in her

workforce creates an environment of loyalty and mutual respect. Her personal kindness toward residents, families, and her staff is inspiring, and she believes that leading by example is the best way to instill a sense of duty throughout the organization. ■ How can the healthcare industry in the region be improved? Aging often leads to isolation, a situation intolerable to Cardamone. She believes seniors need support during crucial periods of change. The loss of spouse, mobility, sight, hearing, appetite and friendships all affect the quality of life as people age. Cardamone believes much of this can be recaptured through the infusion of music, beautiful food, bright colors, new friendships, stimulating outings, personal tenderness and unexpected moments of joy on a daily basis. She works toward this goal each and every day at Preswick Glen. ■ What do you do for fun? Cardamone lives in Clinton with her daughter Antonia and her dog Buddy. She enjoys attending arts and cultural events, or simply walking around the village with her family.

James Cody Interim network director, Veterans Administration Health Care Upstate New York With the organization since: 1978 Since what year in current position: 2013 Education: Master of Public Administration with a concentration in health administration, New York University, January 1981; Bachelor of Science in health education, SUNY Cortland, May 1976 Career highlights: Cody entered the VA system in July 1978 after initially entering federal service with the Department of Agriculture in March 1977. He served as a safety specialist at VAMC Brooklyn. He progressed through positions of increasing complexity and responsibility at the VA Central Ofﬁce and then at VA medical centers in Washington, D.C., Baltimore, Md., Lyons, N.J. and Providence, R.I. He was selected to receive the Presidential Rank Award for Meritorious Executives in 2009. Current afﬁliations: Member, University Hill Corporation Board, Syracuse;

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president and treasurer, Healthcare Executive Group of Rhode Island; member, Senior Health Care Executive Society of New Jersey; member, DC Hospital Association Planning Committee; advisory committee chairperman, Group Health Association HMO, Washington, D.C.; part-time professor, University of Maryland’s healthcare management program; fellow, American College of Health Care Executives. Personal: Cody resides in Jamesville with his wife Lois and their twin daughters.

Albert D’Accurzio Vice president of medical affairs, chief quality officer and chief medical officer at St. Elizabeth Medical Center With the organization since: 1978 Since what year in current position: 1989 Education: Bachelor’s degree from Hamilton College (1971); medical degree from University of Rochester School of Medicine (1975); residency in internal medicine, Strong Memorial Hospital, Rochester (1975-1978); board certified in internal medicine (1978). Career highlights: Past president, St. Elizabeth medical staff; past president, Oneida County Medical Society; employee of the year, St. Elizabeth Medical Center; Excelsior Award, St. Elizabeth Medical Center; Scroll Award, Central New York Academy of Medicine; Genesis Group Award, Regional Healthcare Hall of Distinction, Class of 2013. Current affiliations: American College of Physician Executives; member, Excellus BlueCross BlueShield Utica Regional Advisory Board; board member, Mohawk Valley Heart Institute. ■ How do you describe your managerial philosophy or approach? Surround yourself with good people and give them the support they need to do their jobs. ■ What type of skill sets do you possess which make you an effective leader? Patience, good listener, consider all sides of an issue before making decisions. ■ How can the healthcare industry in the region be improved? Increase collaboration among hospitals, physicians, other providers, insurers and employers, which has been successful in other areas. ■ What do you do for fun? Read, play golf, time with family, watch sporting

events.

Frank Dubeck Chief Medical Officer for Medical Policy and Clinical Editing Excellus BlueCross BlueShield With Excellus since: 1999 In the current position since: 2006 Education: Bachelor of Science in chemical engineering, Cornell University; doctor of medicine, Georgetown University; internal medicine residency, University of Pittsburgh, Presbyterian Hospital. Career highlights: Prior to joining Excellus BCBS, Dubeck practiced internal medicine and geriatrics at the Slocum-Dickson Medical Group, New Hartford. He came to Utica in 1985 after leaving the U.S. Air Force as a major and chief of medicine at Ehrling Bergquist Regional Hospital, Offutt Air Force Base, Omaha, Nebraska. Current affiliations: Fellow of the American college of Physician Executives. ■ How do you describe your managerial philosophy or approach? Treat people fairly with dignity, expect greatness ■ What type of skill set do you possess which make you an effective leader? Ability to see other’s point of view and work toward mutually beneficial solutions ■ How can the healthcare industry in the region be improved? Focus on optimization of the system rather than maximizing profits of separate distinct business entities. Put the patient at the center. ■ What do you do for fun? I enjoy skiing on water, be it frozen or liquid, winter or summer. As well as boating and gardening.

Allison Duggan Vice president and chief operating ofﬁcer, Oswego Hospital With the organization since: 2001 Since what year in current position: 2014 Education: Bachelor’s degree, New York University; medical degree, SUNY Upstate Medical University; surgery internship and residency, Howard University. Career highlights: Served as chief of

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surgery at Oswego Hospital, president of the Oswego Hospital medical staff and vice president for medical affairs; named Oswego Hospital vice president and chief operating officer. Current affiliations: American College of Surgeons; American Medical Association; American Society of Breast Surgeons; Association of Women Surgeons; American College of Physician Executives. ■ How do you describe your managerial philosophy or approach? One of the things I pride myself on is the ability to listen. Good ideas can be found throughout any organization and at all levels as long as you take the time to listen to your employees. I think my approach throughout my career has been one of inclusion, where everyone’s voice can be heard and everyone’s ideas listened to and appreciated. ■ What type of skill sets do you possess which make you an effective leader? With a surgical practice, the ability to correctly assess a situation and act on it is essential. Those skills of evaluating a situation, understanding the underlying causes and finding solutions are some of the skills that I will bring to my new position as VP/COO of Oswego Hospital. These effective leadership strategies transcend roles and industries and I hope they will prove effective as we move forward.

Ann C. Gilpin President and chief executive ofﬁcer, Oswego Health With the organization since: 2007 Since what year in current position: 2007 Education: Bachelor of Science degree in nursing from D’Youville College; Master of Science degree in healthcare management from Marymount University. Career highlights: Oswego Health’s continued successful recruitment of new physicians and the retention of existing medical staff members. In the past three years, we have welcomed 24 physicians in a wide range of specialties needed in the community that include orthopedics, cardiology, family medicine, hospitalists and otolaryngologists. To accommodate these physicians, for the ﬁrst time in many years, we are renovating facilities in our Oswego Health Services Center to provide these physicians comfortable

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office space with the technology they require to provide exceptional healthcare services. Using our newly published medical staff development plan, we will continue this trend and expect to welcome more high-quality physicians to the community. • Securing more than $40 million in Health Care Efficiency and Affordability Law New York funds, which allowed Oswego Health to transform healthcare services in Oswego County with the construction of both the Fulton and Central Square medical centers. Both facilities introduced a new type of medical care to the county — urgent care — which provides treatment for minor illnesses and injuries. In 2013, more than 25,000 visitors were treated at the Fulton Urgent Care Center and in the three months of 2012 that the Central Square Urgent Care Center was open, more than 3,000 were provided care. These statistics prove this new type of care met the needs of our county. • The completed collaboration among Oswego Health, Northern Oswego County Health Services Inc., and Oswego County Opportunities. The collaboration was awarded an $8.34 million HEAL grant to enhance primary care services for the residents of Oswego County. This grant ensures primary care is available and affordable in our rural county for generations to come. These funds also supported the opening of the Central Square Medical Center. Current affiliations: Board member, Operation Oswego County Inc., HealtheConnections, Iroquois Healthcare Alliance Association and United Iroquois Shared Services; board member and treasurer, CenterState CEO and Central New York Area Health Education Center; member, advisory board for SUNY Oswego MBA program in health services administration, NYS Partnership for Patients Culture and Leadership Work Group, Oswego County Child Protective Advisory Council, American College of Healthcare Executives and Zonta Club. ■ How do you describe your managerial philosophy or approach? I follow the approach of being open and honest with employees. Communication is key in any approach and often times it is the misunderstandings of the expectations that cause the most frustrations in the workplace. I believe that if you treat individuals with respect and lead by example, this will lead to productive employees who at the end of the

2014 CNY’s Healthcare Guide - 15

day will have provided quality care to the population of individuals we are responsible for. I have an optimistic view on life which I also believe makes my approach one filled with flexibility. Our world is ever-changing so we must have the ability to change with it. Mary Waldrip said another thing that is very important to me: “It’s important for people to know what you stand for. It’s equally important that they know what you won’t stand for.” ■ What type of skill sets do you possess which make you an effective leader? I believe in honest and continual communication with staff members, keeping them well informed of both the positives and challenges within our health system. I also believe in leading by example and assisting our employees whenever I am able. Finally, leaders must be passionate about the field they have chosen as a career path. Anyone that knows me will say I am very passionate about providing exceptional healthcare to our patients. ■ How can the business climate in Oswego County be improved? Oswego Health is a major employer in Oswego County with more than 1,200 employees who mostly reside in the county and also has an economic impact of more than $171 million on the region. To maintain our status as a community leader and to ensure healthcare business remains local, residents need to support our many services when they require healthcare services. To meet the growing healthcare needs of the community, we have recruited new physicians in needed specialties and have renovated our facilities with advanced technology. Residents need to know that Oswego Health is providing high-quality, exceptional healthcare services close to where they live and work. ■ What do you do for fun? I enjoy spending time with my family, which includes my husband, two sons, a new daughter-in-law and my wonderful granddaughter.

Carroll Grant Director of the Margaret L. Williams Developmental Evaluation Center/Upstate Golisano Children’s Hospital With the organization since: 1982 Since what year in current position: 1983 Education: Degrees in special education, early childhood and school psychology. Career highlights: The development and administration of the MLW/DEC, and the creation of Kidspeak: A puppet

workshop about autism and its companion curriculum. Current afﬁliations: Board member, Open Hand Theater, Central New York Autism Society and Central New York Coalition for Young Children with Special Needs; participant of May Memorial Unitarian Universalist Society and member of its religious education committee. ■ How do you describe your managerial philosophy or approach? Democratic with a good sense of what is important for the mission of the agency. ■ What type of skill sets do you possess which make you an effective leader? Respect for everyone’s contribution to the agency and ability to use everyone’s skill to better the agency. ■ How can the healthcare industry in the region be improved? Continue to listen to the needs and address them. ■ What do you do for fun? Time with family, travel.

Richard H. Ketcham President and CEO, St. Elizabeth Medical Center With the organization since: 2010 Since what year in current position: 2010 Education: Bachelor’s degree, University of Rochester, 1976; Master of Business Administration, Cornell University, 1978 Career highlights: President and CEO, Brooks Memorial Hospital, Dunkirk, 1986-2009. Current afﬁliations: Healthcare Association of New York State; Iroquois Healthcare Association ■ How do you describe your managerial philosophy or approach? Seek ﬁrst to understand. ■ What type of skill sets do you possess which make you an effective leader? Being a good and empathetic listener. ■ How can the healthcare industry in the region be improved? More cooperation, communication and consolidation among healthcare providers in the region. ■ What do you do for fun? Golf, ski.

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Jeremy Klemanski President and CEO, Syracuse Behavioral Healthcare With the organization since: 2004 Since what year in current position: 2005 Education: Undergraduate, SUNY Institute of Technology-Utica; graduate, Syracuse University Whitman School of Management Career highlights: Opening a state-of-theart integrated mental health and substance use disorders clinic in Syracuse; creating the Keys to Employment and Economic Stability (K.E.E.S.) program which gives participants the opportunity to continue their education and pursue employment; founded the SBH Training Institute. Current affiliations: New York state official serving as a member of the NYS Justice Center Advisory Board; Onondaga County official serving as a member of the Onondaga County Criminal Justice Advisory Board. ■ How do you describe your managerial philosophy or approach? Find quality people and invest heavily in their development as leaders. Compile data and ideas from as many sources as possible to develop short-term, highly executable strategic plans and never accept a lack of execution. I ascribe to the philosophy that the difference between vision and delusion is execution. ■ What type of skill sets do you possess which make you an effective leader? I read constantly. I connect dots between current problems and future solutions. ■ How can the healthcare industry in the region be improved? Practicing healthcare that acknowledges the role the brain plays in the function of the rest of the body by treating substance use disorders and mental health as a priority health condition. ■ What do you do for fun? Watch and attend college sports and travel.

William LeCates Medical director, Bassett Medical Center With the organization since: 2003 Since what year in current position: 2011 Education: Bachelor’s degree, Amherst College; medical degree, Johns Hopkins University. Career highlights: Completed internal medicine residency and nephrology fellowship at Johns Hopkins Hospital; served as program director, internal

medicine residency, Bassett Medical Center, 2006-2011 Current afﬁliations: Bassett Healthcare Network-Bassett Medical Center. ■ What are the most rewarding parts of your job? I enjoy continuing in clinical practice while working system-wide to ensure safe, high-quality care. ■ What are the things you’re most proud about your hospital? We have a great administrative-clinical partnership that keeps us strongly patient-focused in every area of the hospital.

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Chief medical officer, Oswego Health Since what year with organization: 1989 Since what year in current position: 2014 Education: Medical school, University of the Philippines, College of Medicine; interned at the Philippine General Hospital in Manila, Philippines; internal medicine residency, Mercy Hospital of Buffalo; pulmonary fellowship, Detroit Medical Center. Career highlights: Serving as vice president for medical affairs and being responsible for the development of key initiatives to improve the quality of patient care and patient satisfaction, as well as taking an active role in physician recruitment. • Helped develop Oswego Health’s new affiliate, a multi-specialty professional corporation named Physician Care, P.C. Current physician members include primary care, cardiology, orthopedics and ENT. • Initiating and expanding Oswego Health’s Lean Six Sigma programs leading to a more efficient billing process. Current projects focus on improving Oswego Hospital’s patient flow and patient satisfaction. Current affiliations: American College of Physicians; American College of Chest Physicians; Medical Society of the State of New York. ■ How do you describe your managerial philosophy or approach? I am a firm believer that front-end team members are the experts, and I strive to empower them to make decisions. ■ What type of skill sets do you possess

2014 CNY’s Healthcare Guide - 17

which make you an effective leader? Good communication is essential. I believe that listening to employees and acting on the concerns they raise leads to greater employee productivity with improved patient service and satisfaction. ■ How can the business climate in Oswego County be improved? Oswego Health helps improve the business climate in Oswego County by keeping its community healthy. We also are a major employer with more than 1,200 employees in Oswego County making the health system an economic engine that has an impact of $171 million on the region. ■ What do you do for fun? I enjoy traveling and gardening.

William Marx Chief of staff, Veterans Administration Health Care Upstate New York Since what year in current position: 2006 Education: Undergraduate training, University of Missouri-Columbia, 1974; medical degree, Kansas City College of Osteopathic Medicine, 1978; general surgery residency, Letterman Army Medical Center, 1978-1983. Career highlights: Marx was assigned to Fort Riley, Kansas., from 1983-1986, where he served as chief of general surgery. He then completed a fellowship in surgical critical care at Letterman Army Medical Center from 1986-1987. He remained on active duty until 1989. Marx entered private practice in Utica, doing general surgery, trauma, and critical care. He was recalled to active duty for Operation Desert Storm for one year. He remained in the U.S. Army Reserves until he retired in 2001. He joined the faculty at SUNY Upstate Medical University in 1993. Marx was the associate director of the trauma service, director of surgical critical care, and surgical clerkship director. Current afﬁliations: Professor, surgery and critical care; young surgeon, trauma representative and president, New York Chapter of the American College of Surgeons; chair, New York State Trauma Advisory Committee.

John McCabe Chief Executive Ofﬁcer, Upstate University Hospital

With University Hospital since? 1987 Since what year in the current position: 2009 Education: Medical degree from Upstate Medical University, 1979. Career Highlights: McCabe led the effort for Upstate to acquire Community General Hospital in 2011. The acquisition provided Upstate University Hospital with two clinical campuses, the Downtown Campus located at 750 E. Adams St., Syracuse, and the Community Campus, located at 4800 Broad Road, Syracuse. McCabe assisted in the creation of a mass casualty unit and upgraded inﬁrmary at the New York State Fairgrounds; developed an emergency medicine simulation center for the training of medical residents, and area EMS professionals; and spearheaded the university’s creation of Katrina Response Unit to answer calls for medical assistance during the Hurricane Katrina disaster in 2005. In September of 2013, McCabe was named to Becker’s Hospital Review’s list of 125 Physician Leaders of Hospitals and Health Systems. Current afﬁliations: American College of Emergency Physicians, American Board of Medical Specialties (ABMS), Healthcare Association of New York State, American Medical Association, American College of Physician Executives, Society for Academic Emergency Medicine, and Undersea and Hyperbaric Medicine Society.

Michael L. Ogden President and CEO, Little Falls Hospital With the organization since: 2009 Since what year in current position: 2009 Education: Undergraduate, SUNY Institute of Technology. Career highlights: Appointment as president and CEO at Little Falls Hospital. Current afﬁliations: American College of Healthcare Executives; Central New York Area Health Education Center; Herkimer HealthNet Executive Committee; Herkimer County Chamber of Commerce. ■ How do you describe your managerial philosophy or approach? Though the

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term is becoming overused, I consider myself a transformational leader. Technically, I can identify needed change, create a vision and inspire others to implement the change through individual commitment and willingness to collaborate as a group. Practically, my approach is driven through a passion and belief in our overall mission and vision. ■ What type of skill sets do you possess which make you an effective leader? I have been described as a good listener, approachable, good communicator, calm and very visible. ■ What do you do for fun? Ride motorcycle, hunt, racquetball, golf and work out.

Carlos Ortiz Senior vice president of medical services for Thompson Health, administrative vice president of the F.F. Thompson Hospital medical staff and hospital medical director With the organization since: 2006 Since what year in current position: 2006 Education: Master’s degree, William E. Simon Graduate School of Business at the University of Rochester; internal medicine residency at the University of Rochester Medical Center; medical degree from the University of Puerto Rico Medical School; bachelor’s degree from the University of Puerto Rico. Career highlights: Prior to joining Thompson Health, Ortiz worked clinically at the Highland Hospital Pulmonary and Critical Care Unit, serving as the medical director of the Mary M. Parkes Asthma Center from 2000-2004. During tenure at Genesee Hospital, he served as chairman of the department of medicine, head of the pulmonary and critical division, medical director of the ICU and president of the medical staff. Current afﬁliations: Fellow, American College of Chest Physicians; chairman, Rochester Region Hospital Association Medical Directors; board member, Greater Rochester Area Health Foundation; board member, Greater Rochester Regional Health Information Organization; member, Monroe County Medical Society Communitywide Quality Collaborative; member, MVP’s Western Region Physicians’ Advisory Committee; medical coordinator, F.F. Thompson Rural Physician Assistant MS

Student Multi-specialty Rotation from SUNY Upstate Medical University. ■ How do you describe your managerial philosophy or approach? I make sure my direct reports are knowledgeable and capable of the goals they are to accomplish and let them obtain these goals in any way they see fit. I am there to help and mentor but not to micromanage. ■ What type of skill sets do you possess which make you an effective leader? I have many years of dealing with physicians at different levels. I am a clinical consultant dealing with very ill patients while focusing on education, administration, and representing their interests. This has generated significant trust and skills to be able to be an effective leader. ■ How can the healthcare industry in the region be improved? We are in the middle of major healthcare reform and delivery changes that will switch the emphasis from episodic care to population health. Addressing realistic end-oflife expectations will also help overall improvement in healthcare locally and nationally. ■ What do you do for fun? I enjoy golfing with my son, spending time on Canandaigua Lake, skiing, traveling with my wife and spending time together with our granddaughter.

John Riccio Chief medical officer, Auburn Community Hospital With the organization since: 2000 Since what year in current position: 2011 Education: Medical degree, New Jersey School of Medicine and Dentistry; Bachelor of Science in biology/biotechnology, Thomas A. Edison College. Career highlights: President, medical staff, 2008-2009. Current affiliations: Medical staff, Auburn Community Hospital; courtesy staff, Cortland Hospital. ■ How do you describe your managerial philosophy or approach? Patients first! ■ What do you do for fun? Fishing, hunting, target shooting.

Maryann Roefaro CEO of Hematology-Oncology Associates of CNY With the organization since: 2002 Since what year in current position: 2002

2014 CNY’s Healthcare Guide - 19

Education: Bachelor’s degree, Albany College of Pharmacy; master’s degree, SUNY Upstate Medical University; Doctor of Divinity, American Institute of Holistic Theology. Career Highlights: 2002 to present: CEO of Hematology-Oncology Associates of CNY; 2000-2002: senior vice president, primary care services, Crouse and Community General hospitals; 1996-2000: corporate vice president for ambulatory care services, Crouse Hospital; 1990-1996: administrator, North Medical Family Physicians and North Medical Urgent Care; 1989-1990: laboratory manager at North Medical Laboratory Services; 1984-1988: microbiology section head, Community General Hospital. Current afﬁliations: President, Hospice of Central New York; president, Cancer Connects; board member, McHarrie Life and Multiple Sclerosis Resources of CNY; clinical associate professor, SUNY Upstate Medical University since 1990. ■ How do you describe your managerial philosophy or approach? A team is as strong as the sum of its parts. Every relationship we have begins with the one we have with ourselves. I believe the success and harmony of any organization or workgroup depends upon the level of mastery and resiliency of its people. Personal and corporate accountability are paramount. My philosophies are articulated in my book, “Building the Team from the InsideOut.” ■ What type of skill sets do you possess which make you an effective leader? I think I have the kind of communication skills and understanding of human behaviors that allow me to be a successful leader. I am blessed with a blend of analytical skills and intuition. I love creating and naturally gravitate toward strategic initiatives geared toward short- and long-term development and success. ■ How can the healthcare industry in the region be improved? Improvement of the healthcare industry ﬁrst begins with personal accountability for health and wellness. To me, that includes the physical, mental and emotional health and stability of our children and their parents. Our healthcare system is saturated with non-patient care-related tasks. I think the procurement of data and outcomes coupled with the

interconnection of electronic health information among all providers would substantially improve our healthcare industry. ■ What do you do for fun? I love family time. I also love to run! I ﬁnished my ﬁrst half-marathon at a miraculous 1:58:31 this fall.

Mary Kate Rolf President and CEO, VNA Homecare With the organization since: 2011 Since what year in current position: 2011 Education: Holds a New York state nursing home administrator license; is a certified home care executive, has an advanced graduate certificate in gerontology and a development dimensions international facilitator certification; Master of Business Administration in technology management and Master of Science in health services administration, SUNY Institute of Technology at Utica/Rome; Bachelor of Science in business management and economics, SUNY Empire State College. Career highlights: Rolf is a senior healthcare executive with more than 15 years of home care experience. She is president and CEO of VNA Homecare, a home and community-based, integrated system that includes the Visiting Nurse Association of Central New York, CCH Home Care & Palliative Services, Independent Health Care Services, and the VNA Foundation of Central New York. Since her appointment, Rolf has restructured the organizations and pioneered the development and launch of a managed long term-care plan, VNA Homecare Options, which started serving the community in early 2013. She was also instrumental in spearheading the efforts that resulted in merger between VNA Homecare and Home Aides of Central New York. Prior to her current role, Rolf served as executive director of home care services at Faxton-St. Luke’s Healthcare in Utica, where she oversaw the home care service line. That includes a certified home health agency with a long-term home healthcare program (Visiting Nurse of Utica and Oneida County), a licensed home care services agency with durable medical equipment (Mohawk Valley Home Care), and a managed long-term care plan

20 - 2014 CNY’s Healthcare Guide

(Senior Network Health). During that time, she spearheaded the development and submission of a $31.3 million Health Care Efficiency and Affordability Law grant. Rolf also has extensive experience in long-term care services. • Rolf is also the recipient of countless awards and accolades, including the Accent on Excellence Outstanding Leader Under 40 in the Mohawk Valley; Leadership Mohawk Valley’s Follow the Leader Award as well as a program graduate and class representative of Leadership Mohawk Valley. Current affiliations: Board member, treasurer, Home Care Association of New York State, where she has been appointed to its executive and policy committees; appointed to the Medicaid Redesign Team’s Managed Long Term Care Implementation and Waiver Redesign Work Group that examined New York state’s policies regarding mandatory enrollment of dually eligible individuals in need of long-term care services into care coordination models; serves as a cabinet member for LeadingAge, formerly the New York Association of Homes and Services for the Aging, and sits on their Home Care & Community Service and PACE/Managed Long Term Care Plans committees; board of selective services, board secretary for the Long Term Care Executive Council; the National Association for Home Care & Hospice; the New York State Association of Long Term Care Administrators. ■ How do you describe your managerial philosophy or approach? My strengths are strategic planning, financial management and streamlining operations. I enjoy the challenge of finding creative solutions for gaining efficiencies that will enable our system to meet the changing needs of the community. And, I love providing my team with opportunities for growth and development. ■ What type of skill sets do you possess which make you an effective leader? I am a creative, analytical thinker with a solid financial background and strive to make educated, strategically sound decisions designed to have a longstanding, positive impact on all aspects of system operation and business development. I strive to lead by example and again give everyone an opportunity to grow, learn and make valuable contributions to our system. I believe in empowering people with the tools they need to succeed. ■ How can the healthcare industry in the

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region be improved? Home- and community-based care is rapidly changing and faced with constant challenges. With that said, closer collaboration between community resources is critical to preserving the health of our immediate community and beyond. Creativity is the key to remaining viable and competitive. ■ What do you do for fun? As part of an avid snowmobiling family, my favorite time of year is the winter when it’s extra cold and snowy. We spend weekends riding trails throughout Upstate New York and enjoy taking trips to other areas of the country like Montana and Wyoming where there are high snow conditions. During the summer months, we enjoy being on the water and boating on Oneida Lake.

Kathryn Howe Ruscitto President, St. Joseph’s Hospital Health Center With the organization since: 2001 Since what year in current position: 2011 Education: Bachelor of Arts degree in political science and economics, Le Moyne College; Master of Public Administration degree, Syracuse University’s Maxwell School; PhD, Doctor of Humane Letters, Le Moyne College Career highlights: Administrator, human services, Onondaga County; executive vice president, Loretto; executive vice president, St. Joseph’s Hospital Health Center; president and CEO, St. Joseph’s Hospital Health Center. Current afﬁliations: Member, Healthcare Association of New York State; Catholic Health Association; Iroquois Healthcare, Healthcare Association of New York State; CenterState CEO, Knights & Dames of The Order of Malta Federal Association, Washington, D.C.; board member, HealtheConnections. ■ How do you describe your managerial philosophy or approach? As a manager, I listen, engage and collaborate. I seek to build in innovation to all we do. ■ What type of skill sets do you possess which make you an effective leader? I try every day to be a servant leader and stay focused on our mission. ■ How can the healthcare industry in the region be improved? We all need to understand the data, needs and gaps in

2014 CNY’s Healthcare Guide - 21

care and act to bring about change. ■ What do you do for fun? I enjoy gardening, hiking in the Adirondacks with my husband and spending time with a great book club.

Michael Stapleton, Jr. President and CEO, F.F. Thompson Hospital With the organization since: 2011 Since what year in current position: 2012 Education: Master of Science degree in healthcare system leadership, University of Rochester; Bachelor of Science degree in nursing, St. John Fisher College; Bachelor of Arts degree in psychology, SUNY Oswego. Career highlights: Prior to being named Thompson Health’s president and CEO, Stapleton was executive vice president of Thompson Health and chief operating officer of F.F. Thompson Hospital. Previous leadership roles included being CEO of Lakeside Health System and president of Lakeside Memorial Hospital in Brockport, as well as COO, chief nursing officer and vice president of patient care services at LHS. Prior to that, he worked more than 13 years at the University of Rochester Medical Center in various capacities, including as nurse manager of the Kessler Family Burn/Trauma ICU and the adult emergency department. Current affiliations: Healthcare affiliations include American College of Healthcare Executives; American Hospital Association; Healthcare Association of New York State; Rochester Regional Healthcare Association; Finger Lakes Health Systems Agency; board of directors, Seagate Alliance LLC; community affiliations include member of boards of directors for Mercy Flight Central, Ontario ARC, United Way of Ontario County and School of the Holy Childhood. ■ How do you describe your managerial philosophy or approach? My approach is to motivate our associates and medical staff to do better in everything we do. Strive for perfection and you will find excellence in the journey. This works in every aspect of quality and customer service improvement. ■ What type of skill sets do you possess which make you an effective leader? I am very passionate about what I do and I

believe it is a privilege for us to come to work every day and improve the lives of our community members. I believe my passion is contagious and inspires our associates to improve every day. ■ How can the healthcare industry in the region be improved? We all need to accelerate our quality improvement initiatives. We need to share best practices on a regular basis and improve the patient experience. ■ What do you do for fun? Spend time with my family and coach my kids’ Little League and youth basketball teams.

William F. Streck President and CEO, Bassett Medical C enter; president, Bassett Healthcare Network With the organization since: 1978 Since what year in current position: 1985 Education: Streck is a 1973 graduate of the University of Missouri School of Medicine. Streck came to Bassett in 1978 at the completion of his training in internal medicine and endocrinology and metabolism at the University of Rochester and Strong Memorial Hospital, Rochester. Streck was appointed professor of clinical medicine at the Columbia University College of Physicians and Surgeons in 1991. Career highlights: During the more than 25 years Streck has served as CEO of Bassett, the organization has grown from an employed physician group of 70 at a single hospital to the current network of six hospitals, more than 30 health centers and various health programs. Bassett Healthcare Network has been recognized as one of the top 100 most integrated health systems in the nation. Current afﬁliations: Chairman, Public Health and Health Planning Council of New York State; board chairman, Pathﬁnder Village, a residential community for individuals with Down syndrome; member, Rural Health Council of New York State; member, Society of Medical Administrators; board member and past chairman, Healthcare Association of New York State; board member, Iroquois Healthcare Alliance, VHA Empire Metro and New York Central

22 - 2014 CNY’s Healthcare Guide

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Sandra Sulik Vice president for medical affairs, St. Joseph’s Hospital Health Center With the organization since: 1989 Since what year in current position: 2010 Education: Doctorate of Medicine, University of Virginia; Master of Science in physiology and a Bachelor of Science in nursing from Georgetown University; family practice residency, St. Joseph’s Hospital Health Center. Career highlights: Professor of family medicine, SUNY Upstate Medical University; editor, “Primary Care Procedures in Women’s Health”; faculty with St. Joseph’s Family Medicine Residency Program since 1992; taught the past 20 years in the family medicine residency program with an emphasis on women’s health and obstetrics. Current afﬁliations: Board certiﬁed by the American Board of Family Medicine; professor in the department of family medicine at SUNY Upstate Medical University; associate member, American Congress of Obstetricians and Gynecologists; member, American Academy of Family Physicians; member, American Society for Colposcopy and Cervical Pathology. ■ How do you describe your managerial philosophy or approach? Teamwork. ■ What type of skill sets do you possess which make you an effective leader? Good communication and listening skills, ability to problem solve effectively. ■ How can the healthcare industry in the region be improved? Better collaboration between specialists and primary care; reducing unnecessary testing or repetitive testing; sharing common patient chart. ■ What do you do for fun? Tennis, beach and read.

Eve Van de Wal President and CEO, Excellus BlueCross BlueShield With the organization since: 1998 Since what year in current position: 2008 Education: Master of Business Administration, SUNY Institute of Technology; master’s degree in health service management, SUNY Institute of Technology; bachelor’s degree in nursing,

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SUNY Brockport. Career highlights: Prior to becoming regional president, Van de Wal served the company in a number of management roles. Prior to joining Excellus BCBS, she enjoyed a successful career in nursing, specializing in critical care and cardiac care. Current afﬁliations: Board member, Northern Area Health Education Center, United Way of Herkimer and Greater Utica; Mohawk Valley Economic Development Growth Enterprises Corporation; Community Foundation of Oneida and Herkimer Counties and Adirondack Bank; advisory board of health planning committee of HealtheConnections (the regional health information organization of Central New York); community health assessment steering committee of the Madison County Health Department; advisory committee member of Utica College risk management insurance curriculum; steering committee, Oneida County Vision 20/20 Initiative; Utica Rotary. ■ How do you describe your managerial philosophy or approach? I strive to lead by example and truly believe that management is only as strong as its employees. I am a supporter of the mentor-mentee model and try to offer employees every avenue to succeed. It is important to gain their trust, respect and loyalty as they are the backbone of our company. I try and live by the Golden Rule: “Do unto others as you would have others do unto you.” ■ What type of skill sets do you possess which make you an effective leader? I pride myself on being honest, transparent, and ethical in every aspect of my life, both professionally and personally. I am an active listener and believe communicating with employees is essential to showing them that you are sincerely interested in them as individuals. I also have an “open door” policy, which encourages employees to stop by whenever they feel the need to meet and ask questions, discuss suggestions and address problems or concerns. ■ How can the healthcare industry in the region be improved? In collaboration with select local healthcare systems, we’re promoting a new vision for healthcare with an emphasis on the needs of the patient, improved value and local control. Our accountable cost and quality agreement provides ﬁnan-

2014 CNY’s Healthcare Guide - 23

cial incentives, actionable information and material support for healthcare systems forming accountable care organizations. With its focus on the triple aim of enhanced patient experience, improved quality and reduced costs, we believe ACQA changes the dynamic toward providing better value in healthcare. ■ What do you do for fun? Spend time with family and friends, cook, shop, kayak and snowshoe.

Arthur Vercillo Regional president, Excellus BlueCross BlueShield With the organization since: 2004 Since what year in current position: 2009 Education: Bachelor of Science degree in biology, Syracuse University, 1975; Doctor of Medicine, SUNY Health Science Center, 1982; surgical research fellow, Brigham & Women’s Hospital, Harvard University, Boston, Mass., 1984; surgical resident, St. Francis Hospital and Medical Center, University of Connecticut School of Medicine, Hartford, Conn., 1987. Career highlights: As a physician and surgeon, Vercillo has received various awards for teaching, research and leadership. He is past president of the Onondaga County Medical Society. Current afﬁliations: Fellow of the American College of Surgeons; board member, HealtheConnections, Success By Six, and Arc of Onondaga; regional advisory board, SUNY Oswego MBA HSA program; Syracuse Ballet; academic appointments at SUNY Upstate Medical University in the departments of surgery and otolaryngology; editorial board, American Journal of Managed Care; member, American College of Physician Executives, American Medical Association, Medical Society of the State of New York, Onondaga County Medical Society, American Society of General Surgeons, Society of Laparoscopic Surgeons, American Society of Breast Surgeons and the American Hernia Society. ■ How do you describe your managerial philosophy or approach? I encourage the talented, diverse and well-prepared team we have at Excellus BlueCross BlueShield to always provide its own personal input. Our team comes up with great ideas.

■ What type of skill sets do you possess which make you an effective leader? I like to think that I am a good listener and hopefully the team agrees. ■ How can the healthcare industry in the region be improved? We have already come a long way over the last couple of years. High-quality, affordable and accessible healthcare can be achieved by expanding the close collaboration that already exists among insurers, providers, business leaders and the public. ■ What do you do for fun? I enjoy hiking, skiing, playing tennis, golﬁng and just about any other outdoor activity.

Rui Wang President and CEO, Acu-Care Acupuncture Center With the organization since: 2000 Since what year in current position: 2009 Education: Graduated from Tianjin Medical University (1989) Career highlights: Experienced in both Western medicine and traditional Chinese medicine; experienced in both academic and private practice; experienced in both basic science and clinical science. Current afﬁliations: Solo private practice ■ How do you describe your managerial philosophy or approach? Provide personalized preventive and therapeutic healthcare; enhance life quality and healthcare quality; integrate traditional Chinese medicine with Western medicine. ■ What type of skill sets do you possess which make you an effective leader? • Concern-free, painless acupuncture that is the result of integrating family inherited techniques with current modern technologies. • A neuropathy and pain expert on the cutting edge of integrated and personalized medicine. • An expert in personalized medicine How can the healthcare industry in the region be improved? Collaborating with local healthcare providers to improve the healthcare quality of Central New York. What do you do for fun? Enjoy helping people, especially people with difﬁcult or incurable diseases.

Christopher Williamson Chief operating ofﬁcer, Associated Medical Professionals of NY, PLLC With the organization since: 2007 Since what year in current position: 2007 Education: Bachelor of Science in busi-

24 - 2014 CNY’s Healthcare Guide

ness management, concentration in finance and economics, SUNY Brockport; Master of Business Administration, concentration in healthcare management, American Intercontinental University. Career highlights: Helped establish and develop Associated Medical Professionals of NY (AMP) from the original founding specialty practices of urology and radiation oncology in 2007. Over the course of six short years, A.M.P. has established itself as a quality, integrated healthcare organization that provides continuity care amongst a vast geographical area and large patient base. A.M.P. consists of nearly 50 providers and 275 clinical and support staff who care for their patients out of 12 locations and support 10 affiliated hospitals. A.M.P. has become an integral part of the Central New York healthcare community and also is a nationally known multi-specialty practice. Current affiliations: Medical Group Management Association; Large Urology Group Practice Association (represents the top 20 percent of all largest urology specialists in the country). ■ How do you describe your managerial philosophy or approach? Above all, I strive to be fair, honest, and respectful of anyone and expect the same from others. I am here to support and drive the team to a mutual end goal. I enable the managers and staff to work independently when possible. I do not like to micromanage people. Sometimes it is better for the staff when you manage the process rather than the people along the way. My management style is based on various circumstances where people are led based on their proven abilities. Leading by example, I want to show why my commitment, dedication and drive should be followed by all. I take ownership and responsibility to ensure project items are executed properly. ■ How can the healthcare industry in the region be improved? All of the healthcare organizations in the area need to continue to work together to improve patient care and outcomes. Utilizing resources to share health information electronically through the exchanges in place will help improve the quality of care and reduce costs by increasing efficiencies over time. Overall, collaboration amongst all organizations is needed.

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■ What do you do for fun? I enjoy spending time with my wife and two children. I love being involved with my kids’ activities as much as possible. I enjoy soccer, exercising, hiking, ﬁshing, and vacationing in the Adirondacks with my family and friends.

Mark Winther Medical director, director of emergency services, Little Falls Hospital; emergency room doctor at Bassett Medical Center With the organization since: 2008 Since what year in current position: 2012 Education: Associate of Arts degree, SUNY Cobleskill, 1999; bachelor’s degree, Sienna College, 2001; medical degree, University of Buffalo Medical School, 2005; emergency medicine residency, Albany Medical Center, 2008. Career highlights: Emergency department director at Little Falls Hospital; guest lecturer at Albany Medical Center; fellow of American College of

Emergency Physicians. Current afﬁliations: Columbia University; American College of Emergency Physicians. ■ How do you describe your managerial philosophy or approach? Lead by example. I would not have anybody do a task that I would not be willing to do myself. I think rewards and accolades should be given along with criticism and critiques. ■ What type of skill sets do you possess which make you an effective leader? Dedication: I will follow through to the end with an idea or project. Understanding: There are often two sides or more to any particular problem or conﬂict. I try to take the time to review all of them. Listener: A common statistic expressed in medical schools is “70 percent of diagnoses are made from the history alone.” I have found that listening more and speaking less has allowed me to be an effective leader. ■ How can the healthcare industry in the region be improved? Timely access to healthcare providers. Healthcare today is moving toward higher quality of care while at the same time mandated

to being more affordable. In addition, the patient population is aging. This is a big challenge. I believe through a combination of creating a network of integrated services and technology, improvement can be achieved. In our region, the importance of transitional care between outpatient and inpatient care will be critical. I liken the current healthcare system to a transmission with only two or three gears, those being outpatient, inpatient and rehab/ sub acute care. We need a transmission with more gears with expanded home care both pre- and post-hospitalization. ■ What do you do for fun? I make home brew beer. I love the melding of chemistry, biology and technology. The best part is sharing it afterwards. I also enjoy staying ﬁt and endurance training. I ran my ﬁrst marathon last year and have participated in the Tough Mudder and Boilermaker.

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Hospitals’ Quality Measures Hospital quality measures indicate how well a hospital provides care for its patients. Measurements currently relate to: • heart conditions • pneumonia care • surgical infection prevention

Auburn Memorial Hospital /

Auburn

Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 86.3% 81% 91.9% 91.4%

• performance of coronary artery bypass graft, angioplasty or pediatric heart surgery While these measures have been proven the most useful indicators of quality care, a hospital’s overall quality cannot be expressed by its scores on these measures alone. You are encouraged to use the information available here to begin conversations with your doctor, hospital representatives, or other health care professionals, as well as with family members, friends, and associates who may have direct experience with a hospital. All measures refer to the period between Oct. 2011 and Sept. 2012, the latest data available. Source: New York State Department of Health

Cayuga Medical Center / Ithaca

Clifton Springs Hospital / Clifton Springs

Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Measure Name Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 99% 87.6% 93.4% 97.4%

Community Memorial / Hamilton

Crouse Hospital / Syracuse

Measure Name Appropriate pneumonia care Appropriate surgical care improvement

Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 96.8% 99.7%

Performance 98.9% 99.1% 96.9%

Performance 97.6% 96.9% 94.1% 96.5%

2014 CNY’s Healthcare Guide - 27

F F Thompson Hospital / Canandaigua Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 92.5% 99.2% 97.5% 99.6%

Faxton-St Lukes / Faxton Division, Utica Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 98.2% 95.4% 94.6% 95.4%

Faxton, St Lukes Division / Utica Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 98.2% 95.4% 94.6% 95.4%

Geneva General Hospital / Geneva Measure Name Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 95.8% 98.2% 97.9%

Little Falls / Little Falls Measure Name Appropriate heart failure care Appropriate pneumonia care

Performance 94.1% 95.2%

Newark-Wayne Community / Measure Name Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Newark Performance 96.3% 96.2% 95.9%

28 - 2014 CNY’s Healthcare Guide

Understanding Quality Measures Measure: Heart Attack Care A heart attack (also called an AMI or acute myocardial infarction) happens when the arteries leading to the heart become blocked and the blood supply is slowed or stopped. When the heart muscle cannot get the oxygen and nutrients it needs, the part of the heart tissue that is affected may die. Several treatments have been proven to give the best results to most adults with a heart attack. The measures show how often a hospital gave these treatments to their patients who were having heart attacks. The measures show the percentage of patients treated at the hospital for a heart attack whose history and condition indicate the treatment is appropriate and who: • Were given aspirin when they arrived at the hospital. Aspirin can dissolve blood clots that can cause heart attacks. • Received a thrombolytic medication within 30 minutes of arriving at the hospital. These medications help dissolve blood clots that cause heart attacks, so a heart attack may be less severe if these medications are given quickly. • Received percutaneous coronary interventions (PCI) within 120 minutes of arriving at the hospital. PCI procedures open blocked blood vessels that cause heart attacks, so a heart attack may be less severe if PCIs are done quickly. • Smoke and were advised or counseled to quit smoking. Smoking is linked to heart attacks and quitting smoking may help prevent another heart attack. • Were prescribed the correct medication for left ventricular systolic dysfunction (LVSD) when they were discharged from the hospital. The medication — either an ACE (angiotensin converting enzyme) inhibitor or an angiotensin receptor blocker — is used to treat heart attacks, heart failure, or a decreased function of the heart. • Were prescribed aspirin when they were discharged from the hospital. Aspirin can help keep blood clots from forming and may help prevent further heart attacks. • Were prescribed beta blockers when they were discharged from the hospital. Beta blockers can also help prevent a heart attack. Measure: Heart Failure Care Heart failure is a weakening of the heart’s pumping power. With heart failure, your body does not get enough oxygen and nutrients to meet its needs. Your heart tries to pump more blood, but the muscle walls become weaker over time. Several treatments have been proven to give the best results to adults with heart failure.

The measures show the percentage of patients treated at the hospital for heart failure whose history and condition indicate the treatment was appropriate and who: • Had their left ventricular function assessed. This checks how well the heart is pumping (especially the left chamber of the heart), and how serious the heart failure is. • Smoke and were advised or counseled to quit smoking. Smoking is linked to heart failure and quitting smoking may help improve a patient’s condition. • Were prescribed the correct medication for left ventricular systolic dysfunction (LVSD) when they were discharged from the hospital. Measure: Pneumonia Care Pneumonia is a serious lung infection that causes difficulty breathing, fever, cough and fatigue. It is caused by a viral or bacterial infection that fills your lungs with mucus. This lowers the oxygen level in your blood. Several treatments have been shown to give the best results to adults with pneumonia. The measures show the percentage of patients treated at the hospital for pneumonia whose history and condition indicated the treatment was appropriate, and who: • Had a blood culture performed before the hospital gave them an antibiotic, a medicine that treats infection. A blood culture shows the type of antibiotic that should be given for this infection. • Were given the most appropriate first antibiotic for their infection. Each antibiotic is different. • Were given their first antibiotic within four hours of their arrival at the hospital. • Smoke and were advised or counseled to quit smoking. Measure: Surgical Infection Hospitals can reduce the risk of wound infection after surgery by making sure patients get the right medicines at the right time on the day of their surgery. The measures show the percentage of eligible patients having surgery at the hospital: • Who received preventive antibiotic(s) one hour before the incision. These medicines reduce the risk of wound infections. • Who received the appropriate preventive antibiotics. • Whose preventive antibiotics were stopped within 24 hours after surgery. • Whose blood clot prevention treatment was ordered. • Whose blood clot prevention treatment was received. • Who received post-heart surgery blood sugar control. • Who received safer hair removal before surgery • Antibiotics may cause side effects and should be used carefully and for the shortest effective time possible. For most surgeries, this is less than 24 hours.

Oneida Healthcare / Oneida Measure Name Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 96.4% 94.6% 96.4%

Oswego Hospital / Oswego Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 79.4% 93.5% 96.3% 94.1%

Rome Memorial Hospital / Rome Measure Name Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 91% 95.6% 98%

St Elizabeth Medical Center / Utica Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 94.5% 89.4% 96.9% 97.9%

St Joseph’s Hospital / Syracuse Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 98% 99% 97% 97%

University Hospital / Syracuse Measure Name Appropriate heart attack care Appropriate heart failure care Appropriate pneumonia care Appropriate surgical care improvement

Performance 99.4% 95.9% 95% 96.6%

2014 CNY’s Healthcare Guide - 29

Hospitals of CNY Auburn Community Hospital Address

17 Lansing St. Auburn, NY 13021

General Information

315-255-7011 www.auburnhospital.org

President and CEO Scott Berlucchi

Medical Director

John Riccio, MD

Number of Employees 865

Licensed Physicians 118

Number of Beds 99

Inpatient Visits in 2012 5,253

Outpatient Visits in 2012 152,678

Number of Surgeries in 2012 7,906

Visits to Emergency Department in 2012 26,855

What’s New

■ The year 2013 was a busy one for Auburn Community Hospital. It converted all patient rooms to private rooms, added 25 practitioners to its medical staff and opened a state-of-theart CT scan suite. In addition, it opened the telemetry unit in the VA clinic. ■ Auburn Community Hospital began operation of a redesigned imaging suite featuring the newest CT scanner available. The new equipment offers many beneﬁts to patients and physicians, including 64 slice imaging that yields state-of-the-art imaging for

radiologists and each patient’s physician to use in arriving at diagnoses; enhanced patient safety due to substantially lower dosage of radiation; and bariatric options to better serve all patients, accommodating up to 650 pounds. ■ The hospital is now providing gastric sleeve procedure for weight loss. The procedure is available through physician Carl A. Weiss III of Fingerlakes Bariatrics. Considered a bariatric center of excellence, Fingerlakes Bariatric, located at the hospital, also offers lap-band surgery and gastric bypass as weight loss tools. The gastric sleeve procedure was introduced in the early 2000s as a safer approach than gastric bypass for high risk patients. It proved to be so successful that it has become a popular choice for an increasing number of weight-loss patients.

Main Services

Emergency care; intensive care; coronary care; seven sites for laboratory services; maternity; pediatrics; psychiatric service; orthopedics; pathology services; respiratory and physical therapy; radiology; inpatient and outpatient surgery; wound treatment; cardiac rehabilitation, cardio-vascular services, bariatric surgery, pulmonary and sleep medicine services.

Specialties

ACH is an acute care hospital that provides inpatient care and outpatient services; emergency care; intensive care; coronary care; maternity; inpatient behavioral health; orthopedics; laboratory; respiratory therapy; physical therapy; radiology; occupational therapy; inpatient and outpatient surgery; wound treatment; cardiac rehabilitation, cardio-vascular services, bariatric surgery and sleep medicine.

History

In 1875, James S. Seymour, then president of the Bank of Auburn, left $30,000 to be held in trust for a hospital

30 - 2014 CNY’s Healthcare Guide

to be constructed in the city of Auburn. The first meeting of the board of trustees was held Sept. 16, 1878, and a committee was formed to find a site for the facility. Then called Auburn City Hospital, the 13-bed hospital’s first patient was admitted April 14, 1880. Today, the hospital — which changed its name in February 2012 from Auburn Memorial Hospital to Auburn Community Hospital — partners with the community to provide patients, community members and employees with programs and services that increase control over factors that improve personal wellness. Using customer feedback, the hospital designs, adjusts and strives to improve its service. Energy and resources are focused on improvements.

Bassett Healthcare Network — Bassett Medical Center Address

1 Atwell Road Cooperstown, NY 13326

General Information

1-800-227-7388 www.bassett.org

President & CEO

William F. Streck

Medical Director

William LeCates. MD

Number of Employees 3,000

Licensed Physicians 366

Number of Beds 180

Inpatient Visits in 2012 12,708

Outpatient Visits in 2012 699,970

Number of Surgeries in 2012 9,410

Visits to Emergency Department in

UPSTATE UNIVERSITY RADIATION ONCOLOGY

Advanced Technology, World Class ExpertiseTM Commitment to excellence in treating cancer: • Physician and staff expertise offering the broadest array of state-of-the-art technology • Comprehensive patient-oriented care for all types of cancer including prostate, breast, lung, colorectal, brain and other tumors • Nationally recognized leadership in clinical cancer research University Hospital 750 East Adams Street Syracuse, NY 13210 (315) 464-5276

upstate.edu/radonc

Hill Radiation Oncology 1000 East Genesee Street Syracuse, NY 13210 (315) 476-3535

Oswego County Radiation Oncology 105 County Route 45A Oswego, NY 13126 (315) 207-9066

2012

49,500 network wide

What’s New

■ On Nov. 20, 2013 Bassett Medical Center and Rome Memorial Hospital (RMH) signed a non-binding letter of intent to develop a collaborative relationship that strengthens the continuum of care for the community and positions both organizations for the changing healthcare industry. With the signing of the letter of intent, the organizations began the due diligence process to finalize an agreement that would enable RMH to become a corporate affiliate of Bassett while remaining an operationally distinct hospital with local autonomy. The due diligence process is expected to be complete by June 2014. The partnership Rome and Bassett are exploring is aimed at helping both systems address the needs of patients in the changing healthcare environment that requires a network of coordinated services, built upon a strong foundation of primary and preventive care. Such an affiliation would help prepare both organizations for new reimbursement models that focus on managing the population’s health more cost-effectively. ■ A $1.5 million fundraising campaign is underway to establish a dedicated women’s imaging center at Bassett Medical Center in Cooperstown. The project includes purchasing advanced diagnostic imaging equipment and renovating current space to create a more private area for women’s diagnostic and preventive radiological services. The project will replace aging equipment with the sophisticated technology needed to help detect cancers early. Reconfiguring the radiology space will also allow for better patient flow and additional private exam rooms for breast-care patients. ■ Bassett Healthcare Network primary care health centers across nine counties are patient-centered medical homes and work related to this designation continued in 2013. The designation comes from the National Committee for Quality Assurance (NCQA) Physician Practice Connections — Patient-Centered Medical Home (PPC-PCMH) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships. While medical home

2014 CNY’s Healthcare Guide - 31

designation is voluntary, it is a trend across the country because it is better for patients. ■ Bassett Healthcare Network also expanded its regional primary care health centers on the O’Connor Hospital campus in Delhi, Delaware County and on the Little Falls Hospital campus in Herkimer County, and is in the process of building a new expanded primary care center on the Cobleskill Regional Hospital campus in Schoharie County. ■ Bassett Medical Center is undertaking a project that will integrate mental health services into the primary care setting and train primary care providers to screen for behavioral health disorders that can adversely impact a patient’s health. This innovative approach to identifying and treating mental health issues will initially be offered in health centers in Schoharie, Chenango, Delaware, Otsego and Herkimer Counties and is funded by a combination of foundation and government grants totaling $432,812. With the new grant awards, Bassett is in the process of hiring mental healthcare coordinators and licensed clinical social workers to help integrate physical and behavioral healthcare services for patients. These professionals will develop mental health screening instruments and tools for use by primary care providers and will provide training to primary care providers on how to use these tools in the clinic setting. Mental health workers will also be hired to provide direct mental health services to patients.

Accolades

■ Bassett Medical Center earned recognition from The Joint Commission’s Top Performers on Key Quality Measures program in 2013. Bassett was among 1,099 hospitals to meet or exceed The Joint Commission’s performance targets out of more than 3,300 hospitals across the country that submit data. The award recognizes hospitals that use evidence-based clinical processes proven to be the best treatments. ■ The Commission on Cancer (CoC) of the American College of Surgeons has granted three-year accreditation with gold level commendation to the Bassett Cancer Institute. The accreditation maintains Bassett’s position as one of the longest standing accredited programs in the country. Bassett’s cancer program has been continuously accredited since 1947.The accreditation process occurs every three years and

involves on-site, rigorous evaluation and performance review process to assure cancer programs meet the CoC’s quality of care standards. ■ Bassett Healthcare Network has been included in Becker’s Hospital Review of 100 Integrated Health Systems to Know. Bassett Healthcare Network is recognized for providing multiple access points for healthcare, strong relationships with physicians, and coordinated outpatient and inpatient care. In its announcement naming the 100 Integrated Health Systems to Know, Becker’s editorial team said, “This list recognizes health systems that focus on the continuum of care, from wellness and preventive services to urgent care, inpatient care, outpatient care, hospice, health plan offerings and more.” Becker’s Hospital Review team analyzed healthcare systems nationwide to choose the top 100 offering the best quality of care. Bassett was among five healthcare systems from New York State that made the list. ■ Bassett Medical Center was among 11 hospitals recognized for having one of the best health workforce training programs in the country. The Hitachi Foundation selected the latest winners in 2013 under its Pioneer Employer Initiative. The Pioneer Employer initiative finds examples of successful programs by hospitals, healthcare providers and businesses that use creative education and human resource strategies to save money, improve efficiency and help low-income frontline workers find employment in fields with a future.

Main Service

Stroke center; cancer institute; weight loss surgery center of excellence, heart care institute, sports medicine program, joint replacement center; spine center, trauma program and women and children services, which offers a wide range of obstetrical, gynecological and pediatric services. Also behavioral health, diabetes self-management program, dialysis services, eye care center and radiology services.

Specialties

■ The Bassett Heart Care Institute offers consultative, diagnostic and treatment services including cardiac catheterization, angioplasty, cardiac surgery, cardiac rehabilitation and education and wellness programs. ■ The Bassett Cancer Institute provides comprehensive cancer care, including early detection, cancer pre-

32 - 2014 CNY’s Healthcare Guide

vention, diagnosis and treatment. ■ Additionally, Bassett has a birthing center, special care units, dialysis and intensive care units, a sleep disorders center and psychiatric crisis center. ■ Bassett is also a bariatric surgery center of Excellence and a state-designated area trauma center and stroke center. ■ Da Vinci surgery ■ Sports medicine program ■ Joint replacement center ■ Center for advanced vascular care ■ Plastic surgery & advanced skin care center ■ Spine Care Institute ■ The Bassett Research Institute, located on the Cooperstown campus, and the New York Center for Agricultural Medicine and Health conduct clinical research and population studies, as well as provide assessment of health services, occupational challenges and other public health issues.

History

The Bassett Healthcare Network is a vertically integrated healthcare system that provides care and services to people living in an eight-county region covering 5,600 square miles in Upstate New York. The organization includes six corporately affiliated hospitals, as well as skilled nursing facilities, health centers and health partners in related fields. Bassett Medical Center, the foundation of the network, is an acute care inpatient teaching hospital in Cooperstown with missions of patient care, teaching and research. Providing a wide range of specialty care, the medical center offers postgraduate residency training programs in medicine and surgery and maintains a strong academic program through its affiliation with Columbia University College of Physicians and Surgeons, an affiliation highlighted by the establishment of a Columbia medical school campus at Bassett in 2009. The Bassett Medical Group is comprised of a full-time closed staff multi-specialty group numbering over 250 physicians and other doctorates and 150 allied health professionals in a multi-specialty group practice. The Bassett Physician Group provides primary and specialty care at the Bassett Clinic and staffs Bassett Medical Center in Cooperstown. Through the Bassett Regional Network, Bassett physicians and other health professionals provide primary, preventive, and

If you don’t have health insurance Call Total Care

A Today’s Options of New York Health Plan

1-800-223-7242 or visit us online

at www.totalcareny.com 2014 CNY’s Healthcare Guide - 33

outpatient care at 26 rural health clinics and 18 school-based health centers throughout an eight county region. The system handles over 700,000 ambulatory patient visits a year. The Bassett Research Institute located in Cooperstown and the New York Center for Agricultural Medicine and Health conduct research in clinical science, population and public health studies.

Clifton Springs Hospital Address

2 Coulter Road Clifton Springs, NY 14432

800-858-8109 100% OSHA Compliant • Patient Gowns • Lab Coat Service • Scrubs • Sheets/Pillow Cases • Bath/Hand Towels • Masssage Linens • Professional Mat Service • Fluid Resistant Garments

Serving Central New York HealthWearRental.com

Advocacy and Services for People with Disabilities

General Information

315-462-9561 www.CliftonSpringsHospital.org

President & CEO

Lewis Zulick

Medical Director

Amar Munsiff, MD

Number of Employees 793

Licensed Physicians

Services for Individuals with Disabilities

• Adult • Adult Day Day Habilitation • Pre-Vocational Training Skills • Pre-Vocational • Vocational Training Training • Vocational • CareerEmployment Employment Services • Career Services • Medicaid Service Service Coordination • Medicaid Coordination

211

Number of Beds 154

7 Morrill Place, Fulton NY • (315) 598-3108

Inpatient Visits in 2012 2,612

Outpatient Visits in 2012 105,493

Number of Surgeries in 2012 1,628

Visits to Emergency Department in 2012 10,606

What’s New

■ Officials at Clifton Springs Hospital & Clinic announced Sept. 20, 2013, plans to affiliate itself with Rochester General Health System. A steering committee made up of board leaders and executives from both organizations met during 2013 to evaluate the benefits of a partnership. The boards of both CSHC and RGHS independently reviewed the steering committee’s findings and unanimously agreed to move forward with plans to pursue the affiliation. Hospital officials said that joining a larger health system ensures the ability of the hospital to continue high-quality care to local patients within the changing landscape of healthcare reform.

Main Service

Clifton Springs Hospital & Clinic

34 - 2014 CNY’s Healthcare Guide

• Family Services Support(age Services • Early Intervention 0-3) • Respite & Social-Recreation Respite & Social-Recreation ••Guardianship Guardianship Assistance Assistance • Senior Retirement Services • Senior Day Habilitation MedicaidService ServiceCoordination Coordination • •Medicaid

www.stemc.org

provides 24/7 emergency care, general acute and primary care, physical therapy and cardiac rehabilitation, cancer care, orthopedic surgery and sports medicine, wound care and hyperbaric treatment, endocrinology and diabetes health education, acute renal dialysis, lab testing, radiological imaging, and inpatient and outpatient treatment for addictions and behavioral health. Audiology, cardiology, dermatology, ENT, gynecology, nephrology, neurology, urology and vascular services are also available on the hospital’s main campus.

Specialties

Effective communication can improve outcomes and provide peace of mind. 24/7 On-Site Interpreting & Translating Services in Over ‘giving everyone a voice’ 55 Languages. SERVING THE THRUWAY CORRIDOR ALBANY

UTICA

518-426-1626

315-732-2271

SYRACUSE

315-214-5003

Get help when you need it most In a fall, every second counts. Philips Lifeline with AutoAlert is the ONLY medical alert pendant that can automatically call for help, even if you can’t push your button. Philips Lifeline with AutoAlert • Gives you conﬁdence knowing that you have fast access to help 24/7 • Works by either a simple push of a button or automatically calling for help if a fall is detected $0 - No long-term contract $0 - No hidden costs $0 - No equipment to buy

Protect the ones you love

315-492-8175

Live Home. Live Well.

■ Aesthetic & plastic surgery ■ Cancer care ■ Cardiac rehabilitation and ﬁtness ■ Diabetes health education ■ Family medicine ■ Integrative Medicine Center & Spa (The Springs) ■ Joint replacement for hips and knees ■ Mammography and breast care ■ Wound care and hyperbaric medicine

History

Clifton Springs Hospital & Clinic has been serving the Finger Lakes region since it was founded by Henry Foster, M.D. in 1850. Located in the heart of historic Clifton Springs, the hospital offers 54 private rooms for medical and surgical care, six intensive care beds, 30 for inpatient addiction recovery and 18 for inpatient behavioral health. One hundred eight individuals reside in an on-site nursing home while hundreds more children and adults receive care from the hospital’s satellite sites: PalMac Medical Center in Macedon, Clifton Springs Family Medicine in Newark and the Behavioral Health Center in Canandaigua. Lab draw stations are also conveniently located in Newark and Seneca Falls.

Community Memorial Hospital Address

150 Broad St. Hamilton, NY 13346

General Information

315-824-1100 www.communitymemorial.org

315-877-3779

President and Chief Executive Ofﬁcer Sean Fadale

Medical Director

Michael S. Jastremski, MD

2014 CNY’s Healthcare Guide - 35

Number of Employees 375

Licensed Physicians 66

Number of Beds 40

Inpatient Visits in 2012 1,676

Outpatient Visits in 2012 33,568

Number of Surgeries in 2012 2,955

Visits to Emergency Department in 2012 10,538

What’s New

■ As part of its affiliation with Crouse Hospital, Community Memorial Hospital is now providing a host of new services for its patients. Medical services currently provided by Crouse include general surgical consultations; vascular care; gastrointestinal care; and obstetrical and gynecological care. Services are offered on specific days of the week at Community Memorial Hospital by Syracuse- based physicians representing CNY Surgical Physicians; Vascular Care Associates of CNY; Syracuse Gastroenterological Associates of Syracuse; and CNY Women’s Healthcare. Crouse and Community Memorial hospitals formalized an affiliation in 2012. Crouse’s partnership with Community Memorial also includes joint projects focusing on enhancing the IT infrastructure at the Hamilton hospital and establishing a more seamless level of connectivity between the two facilities. ■ The Community Memorial Hospital Foundation announced in 2013 the creation of a new endowment fund: The Robert C. Roberts Endowed Fund for Educational Advancement at Community Memorial Hospital. The $25,000 gift was made possible by the Mid-York Press and the children and grandchildren of Robert Roberts. ■ John H. Lalor was hired in 2013 as a primary care physician and sees patients in both the Barton Memorial Family Health Center in Waterville and the Magee Family Health Center in Morrisville. They are both affiliated with Community Memorial Hospital in Hamilton. Lalor is certified by the American Board of Family Medicine and previously worked in primary care at St. Joseph’s Hospital in Syracuse.

Main Service

Community Memorial Hospital

offers a wide variety of healthcare services and facilities, ranging from state-of-the-art emergency and surgery services to long-term skilled nursing care for the elderly. The hospital is on the forefront of modern medicine, while remaining ever mindful of responding to patients’ needs.

Specialties

Community Memorial Hospital is widely known for its relationship with Hamilton Orthopedics Surgery and Sports Medicine. Founded by Ivan Gowan in 1984, Hamilton Orthopedic Surgery has become widely recognized for its scope and quality of services. Programs include surgical procedures, orthopedic sports medicine, joint replacement, arthroscopy and physical therapy.

History

Community Memorial Hospital is located in Hamilton and its mission for more than 60 years has been to provide quality and caring healthcare to thousands of patients throughout nearly 30 Central New York communities located in Madison County and beyond. It provides primary care services with a network of four family health centers (Hamilton, Morrisville, Munnsville and Waterville). Additional practices include orthopedics, general surgery, cardiology, neurology, internal medicine, ophthalmology, emergency medicine services (24/7) anesthesiology, radiology and pathology that respond to the needs of all patients — insured, underinsured or non-insured. There are 40 licensed inpatient bed and an attached skilled nursing facility, a 40-bed unit that serves as homes to several residents and post-surgical rehabilitee patients.

Crouse Hospital Address

736 Irving Ave. Syracuse, NY 13210

General Information 315-470-7111 www.crouse.org

Chief Executive Ofﬁcer Kimberly Boynton

Medical Director

Ronald W. Stahl, MD

For an appointment with a certiﬁed navigator in Onondaga county call 470-1847

Here are 5 ways it will soon be easier to pay for health insurance in New York State 1 Help with insurance bills

For the ﬁrst time ever, many New Yorkers will have help paying for a health plan. This help puts health insurance within more people’s reach. A wide range of people can get this kind of help — from an individual earning $45,960 to a family of four making $94,200.

2 Support for the “extras”

It’s not just the monthly insurance bill that’s a burden. It’s extras like “copays”— the part of a medical bill that’s charged to you, not your insurance company — and “deductibles,” the amount you must pay before your insurance kicks in. If your income falls below a certain point, NY State of Health will help you pay for these “extra” costs.

3 Everyone in the pool

Insurance rates are based on the number of people in a group, or “pool.” The larger the pool, the lower the monthly cost of health insurance for everyone. The pool in NY State of Health is going to be very large.

4 Healthy or ill, the cost is the same

No one will be denied coverage or charged more just because they’re already sick.

5 Big bang for the buck

Starting in 2014, every health plan offered at NY State of Health, no matter what it costs, must cover 10 key health services. These include care at a doctor’s ofﬁce, prescription drugs, emergency services, even prevention and wellness services. So if you buy a health plan at this new Marketplace, you can be sure you’ll get a lot of bang for your buck.

Number of Employees 2,700

Licensed Physicians 850

Number of Beds 506

36 - 2014 CNY’s Healthcare Guide

1-855-355-5777 nystateofhealth.ny.gov

RECOVERING LIVES Willows Inpatient Program Withdrawal & Stabilization Services 25 Medically Supervised Beds & Medically Monitored Beds Inpatient Rehabilitation Services 40 Beds 847 James Street, Syracuse, NY Referral 315.492.1184

Rochester Evaluation Center Withdrawal & Stabilization Services 15 Medically Supervised Beds 10 Medically Monitored Beds 1350 University Avenue, Rochester, NY Referral 585.287.5622

www.sbh.org 24-Hour Helpline Syracuse:315.471.0568 • Rochester:585.287.5622

Inpatient Visits in 2012 24,588

Outpatient Visits in 2012 270,000

Number of Surgeries in 2012 18,460 (inpatient and outpatient combined)

Visits to Emergency Department in 2012

70,786 (includes urgent care visits)

What’s New

■ Crouse Hospital started 2014 under new leadership. Kimberly Boynton, who served as Crouse Hospital’s chief financial officer, assumed the role of chief executive officer, Jan. 1. Former Crouse CEO Paul Kronenberg was named vice chairman of the board and continues working closely with the board and senior leadership. He will also continue to serve as a member of the hospital’s senior leadership team. Boynton started at Crouse in 1998 as a finance analyst and has been an integral member of the hospital’s senior leadership team since 2004. She holds a master’s in business administration from Syracuse University’s Whitman School of Management and is actively involved in the community through

her numerous board appointments and other civic involvement. Replacing Boynton as chief financial officer is Kelli Harris, a certified public accountant, who has been with the hospital since 2002, Harris currently served as director of finance and patient financial services, overseeing all finance, reimbursement, financial forecasting, decision support and budgeting activities for the hospital and its affiliates. She also was responsible for all patient accounting and patient access functions across the Crouse system. ■ Crouse Hospital has installed a new, high-tech patient tracking system in its Witting Surgical Center family waiting area. The GE Healthcare technology provides families with real-time patient status updates as their loved one moves through the surgical process, giving a virtual view on a flat-screen monitor in the family waiting area. Each surgical patient has a unique ID number assigned to him or her, which is made available only to family members or whomever else the patient authorizes. As the patient moves through the surgical process, status updates — each clearly labeled with the patient’s identifying number

— appear on a waiting room ﬂat-screen monitor in colored bubbles.

Accolades

■ Crouse Hospital has received the American Heart Association/ American Stroke Association’s Get With The Guidelines-Stroke ‘Gold Plus’ Quality Achievement Award for 2013. The award recognizes Crouse’s commitment and success in implementing high standards of care for stroke patients according to evidence-based guidelines. To receive the award, Crouse achieved of 85 percent or higher adherence to all Get With The Guidelines-Stroke Quality Achievement indicators for two or more consecutive 12-month intervals and achieved 75 percent or higher compliance with six of 10 Get With The Guidelines-Stroke Quality Measures, which are reporting initiatives to measure quality of care. ■ Crouse Hospital has been certiﬁed as an ISO 9001: 2008 Quality Management Systems compliant organization. ISO 9001 is a standard related to quality management systems and designed to help organizations ensure that they meet the needs of customers, shareholders and employees, thereby

2014 CNY’s Healthcare Guide - 37

allowing the organization to develop sustainable performance. The certification of compliance with ISO 9001: 2008 recognizes that the policies, practices and procedures of the organization ensure consistent quality services are provided to customers. This certification is accredited by DNV Certification Inc. of Houston.

Main Service

Inpatient services: coronary, intensive and progressive care; comprehensive maternity, labor and delivery care; high-risk maternity/obstetrics; the highest level of neonatal intensive care (Level 4) in 17 counties; internal medicine; pediatrics; full range of eye care; adult and pediatric cardiac care (Crouse is home to the region’s only pediatric cardiac cath program); chemical dependency treatment services; emergency care; surgical services; oncology. Outpatient services: cardiac cath; ambulatory surgery (Crouse is the largest provider of this service in the area); ophthalmology; mammography; medical imaging; diabetes education; physical therapy; chemical dependency treatment; urgent care. The hospital also operated the Crouse Hospital School of Nursing, which provides training and education to 300 students annually.

Specialties

Crouse Hospital is the area’s leading provider of women’s and children’s services and delivers more than half of all babies born in Onondaga County (4,300 in 2008). It is also the NYS-designated regional referral center for prenatal and neonatal care. Crouse also provides comprehensive interventional and diagnostic cardiac services, including the region’s only pediatric cardiac cath service. In partnersip with its surgeons, the hospital also provides state-of-the-art orthopedic, spine care and general surgical services.

History

Crouse Irving Hospital, destined to merge with Syracuse Memorial, was founded by a group of physicians and investors under the leadership of Drive William Wallace in 1912. The building was designed so that if the hospital venture was not successful, the building could be used as a hotel. However, the hospital was needed to care for the growing city population and was efﬁciently and successfully managed. In 1913, the Crouse Irving Hospital School of Nursing was founded. For many years Syracuse Memorial Hospital and Crouse Irving Hospital operated separately while being located

across the street from each other. The hospitals ultimately merged in 1968 into Crouse Irving Memorial Hospital. At ﬁrst, the two separate buildings were maintained but services were shared. Immediately following the merger, plans were begun to expand and modernize the existing facility. As part of the S.H.A.R.E. campaign to modernize healthcare facilities in Onondaga County, funds were raised to replace the deteriorating Crouse Irving Hospital Building. In 1976, the Irving Unit (attached to the “Memorial Unit,” the former Syracuse Memorial Hospital) was opened and all medical services were located under one roof. The former Crouse Irving Hospital was converted to an educational building for the hospital and the school of nursing, then demolished in 1991 when the present Harry and Lillian Marley Education Center opened. In June 1996, a new name and updated graphic identity were announced, changing Crouse Irving Memorial Hospital to Crouse Hospital.

F.F. Thompson Hospital

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The CNY Brain Aneurysm Awareness Campaign offers education and support for those affected by a brain aneurysm. It also supports local research. For more information on the CNY Brain Awareness campaign, as well as related links, please visit our website at: www.braincny.org, email us at braincny@gmail.com or call 315-656-2446

Address

350 Parrish St. Canandaigua, NY 14424

General Information

585-396-6000 www.thompsonhealth.org

President & CEO

Michael F. Stapleton, Jr.

Medical Director

Carlos R. Ortiz, M.D.

PEDIATRIC

ASSOCIATES Staff on call

24 HRS. A DAY

What every child needs

Number of Employees

FREE Prenatal Consultation

Licensed Physicians

LIVERPOOL 8086 Oswego Rd.

1,384 328

Number of Beds 113

Inpatient Visits in 2012 4,854

Outpatient Visits in 2012 212,545

Number of Surgeries in 2012 11,756

Visits to Emergency Department in 2012 25,965

What’s New

■ As a result of the 2012 afﬁliation with the University of Rochester Medical Center, Thompson brought both nephrology services, including inpatient

38 - 2014 CNY’s Healthcare Guide

652-1070

CAMILLUS 601 North Way

487-1541

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dialysis, and enhanced pulmonary services to its hospital in August 2013. ■ F.F. Thompson Hospital became the first hospital in the Finger Lakes to offer single-site gallbladder surgery, performed with the da Vinci Surgical System. ■ Thompson Health’s Canandaigua Family Practice doubled its space, and all five of the health system’s family practices added RN care managers to assist in coordination of care for patients with high-risk conditions and chronic diseases. In October 2013, the family practices added an online patient portal, giving patients secure access to portions of their medical records as well as the ability to send and receive test results, update personal information, request prescription refills, view previous and upcoming appointments, and view or print current medications and allergies. In addition, a new physician and a nurse practitioner joined Shortsville Family Practice. Another physician joined Victor Family Practice, while two local physicians — in Farmington and Clifton Springs — were in the process of becoming part of the Thompson Health family practice team. As of late October 2013, a Macedon family practice location was

also awaiting approval from the state Department of Health. ■ F.F. Thompson Hospital’s Ambulatory Procedures Center moved to a new space in the hospital’s new Constellation Center for Health and Healing, going from two endoscopy suites to four. ■ Laboratory services added a ﬁfth lab draw station in Victor. ■ F.F. Thompson Hospital ended its contract with an outside group and revamped its hospital medicine program, creating a team of hospitalists recruited and employed by Thompson.

Accolades

■ F.F. Thompson Hospital was named Top Performer on Key Quality Measures by The Joint Commission, the leading accreditor of healthcare organizations in the country. ■ Thompson was recognized by The Joint Commission for exemplary performance in using evidence-based clinical processes that are shown to improve care for certain conditions. The clinical processes focus on care for heart attack, pneumonia, surgery, children’s asthma, stroke and venous thromboembolism, as well as inpatient psychiatric services. New this year is a category for immunization for pneu-

monia and inﬂuenza. ■ Thompson is one of 1,099 hospitals in the U.S. and 45 in the state of New York earning the distinction of Top Performer on Key Quality Measures for attaining and sustaining excellence in accountability measure performance. Thompson was recognized for its achievement on the following measure sets: acute myocardial infarction (heart attack), pneumonia, heart failure and surgical care improvement. ■ In 2013 the hospital was also the recipient of the American Heart Association/American Stroke Association’s Get With The Guidelines — Stroke Silver Plus Quality Achievement Award.

Main Service

Ambulatory surgery, anesthesiology, angioplasty, athletic trainer, audiology, blood bank, breast care with education and clinical breast examinations, cardiology, cardiac diagnostic services, cardiac rehabilitation, chaplain services, chemotherapy, community health education, cytology, dental surgery, dermatology, emergency medicine, MS training, endoscopy, facial plastic surgery, family medicine, gastroenterology, gynecology, hand surgery, head

2014 CNY’s Healthcare Guide - 39

and neck surgery, health insurance information, hospice, industrial rehabilitation, infection control, intensive care, mammography, medical hematology, nephrology, neuro diagnostic services, neurology, neurosurgery, nutrition services, obstetrics, occupational medicine, occupational therapy, oncology, ophthalmology, oral surgery, orthopedic surgery, otolaryngology, pathology, pediatrics, plastic surgery, podiatry, prostate clinic, pulmonary medicine, radiology, rehabilitation services, renal and kinetic dosing services, respiratory therapy, rheumatology services, sleep disorder center, speech pathology, spinal surgical services, sports medicine center, therapeutic dietetics, ultrasound, urology, vascular surgery.

History

Now affiliated with University of Rochester Medical Center, F.F. Thompson Hospital is part of Thompson Health, which comprises affiliated health-related corporations and is committed to providing an integrated healthcare system to promote and support the health and well-being of the community. Thompson Health is an integrated healthcare delivery system that had its beginnings more than 100 years ago. Thompson Health is the parent corporation overseeing the operation of five affiliate healthcare organizations on a variety of campuses in Ontario, Monroe and Livingston counties. The corporations are F.F. Thompson Hospital (113-acute care beds), M.M. Ewing Continuing Care Center (188-beds), FFTH Properties and Services, F.F. Thompson Foundation, and F.F.T. Senior Communities. With a medical staff of more than 400 physicians and mid-level providers, a community volunteer group with more than 400 members and nearly 1,400 associates, Thompson continues to provide healthcare to approximately 165,000 residents and their families in the greater Finger Lakes region.

Faxton St. Luke’s Healthcare Address

1656 Champlin Ave. New Hartford, N.Y. 13413

General Information

315-624-6000 www.faxtonstlukes.com

CEO/President

Scott H. Perra

Number of Employees 2,650

Licensed Physicians 325

Number of Beds

370 (acute care) 202 (long term care)

Inpatient Visits in 2012 17,927

Outpatient Visits in 2012 313,125

Number of Surgeries in 2012 10,130

Visits to Emergency Department in 2012 31,265

What’s New

■ Faxton St. Luke’s Healthcare and St. Elizabeth Medical Center continued working toward a potential full affiliation agreement. The two hospitals began discussions in December 2011 on the feasibility and benefits of an agreement that would more closely link the two hospitals and their operations. Officials are working with state and federal officials to complete the affiliation in the spring of 2014. ■ Faxton St. Luke’s Healthcare opened early in 2013 the Center for Rehabilitation and Continuing Care Services, which consolidates long-term care and community-based programs in one facility. The new center houses St. Luke’s Home, Adult Day Health Care, Visiting Nurse Association of Utica and Oneida County, Mohawk Valley Home Care and Senior Network Health. It is also the new site for inpatient rehabilitation services relocated from the Faxton Campus and an eight-station dialysis unit that serves St. Luke’s Home residents and members of the community. The Center was funded by a $31.1 million grant through Phase 20 of the Health Care Efficiency and Affordability Law of New York State (HEAL NY) and the Federal-State Reform Partnership (F-SHRP). ■ Faxton St. Luke’s Healthcare is the first hospital in the area to install new nuclear medicine and interventional radiology technology that assists providers in detecting disease in its early stages in addition to performing life saving treatments. FSLH’s medical imaging department conducts more than 120,000 procedures each year at nine different sites and works collaboratively with Radiology Associates of New Hartford, New Hartford Scanner Associates and Cooperative Magnetic Imaging (CMI).

40 - 2014 CNY’s Healthcare Guide

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Accolades

■ FSLH was recognized as a “Pioneer Employer” in the Healthcare Association of New York State’s (HANYS) National Pioneer Hospital Training Initiative, a national study to identify hospital programs that help frontline workers develop careers in healthcare. The organization’s Aspiring Leaders Program was featured as a best practice in workforce management for its efforts to promote the next generation of skilled leaders. ■ Surgical Information Systems (SIS), a leader in perioperative information systems, recognized Sunset Anesthesia at FSLH with the Advancing Anesthesia award. The award is for outstanding leadership in meeting clinical, ﬁnancial and operational goals with support from the SIS perioperative solution. ■ The Regional Cancer Center was awarded a three-year term of accreditation in radiation oncology by the American College of Radiology (ACR). Radiation therapy is the careful use of high-energy radiation to treat cancer. The ACR seal of accreditation represents the highest level of quality and patient safety. ■ FSLH was recognized by

Excellus BlueCross BlueShield as a Blue Distinction Center for Specialty Care for Knee and Hip Replacement. Research confirms that Blue Distinction Centers demonstrate better quality and improved outcomes for patients, with lower rates of complications and readmissions than their peers. ■ Awarded a three-year term of reaccreditation in computed tomography (CT) at the Faxton Campus as the result of a recent review by the American College of Radiology. The ACR gold seal of accreditation represents the highest level of image quality and patient safety. It is only awarded to facilities meeting ACR practice guidelines and technical standards after a peerreview evaluation by board certified physicians who are experts in the field. Image quality, personnel qualifications, adequacy of facility equipment, quality control procedures and quality assurance programs are assessed. ■ FSLH was among a select group of hospitals nationwide recognized by the U.S. Department of Health and Human Services (HHS) for reaching gold, silver and bronze level of recognition for public education about donation and state donor registries. ■ FSLH is the first hospital in the

state to implement a new disinfection process for patient rooms upon discharge. The organization added the Surfacide three-emitter Helios™ UV-C disinfection system to the thorough cleaning process already in place for patient rooms. Helios is an evidencebased, automatic disinfection system that wipes out multi-drug resistant organisms (MDROs) including Clostridium difﬁcile (C. diff), MRSA, VRE, CRE and Acinetobacter. ■ FSLH, the area’s only designated Primary Stroke Center, received the American Heart Association/American Stroke Association’s Get With The Guidelines Stroke Gold Plus Achievement Award for the third year in a row. The award recognizes FSLH’s commitment and success in implementing excellent care for stroke patients, according to evidence-based guidelines.

Main Service

FSLH, a nonproﬁt healthcare organization, offers clinical centers of excellence at its Faxton and St. Luke’s Campus locations and includes the Center for Rehabilitation and Continuing Care Services, which houses St. Luke’s Home, Visiting Nurse Association, Senior Network Health and

2014 CNY’s Healthcare Guide - 41

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History

Faxton St. Luke’s Healthcare (FSLH) began as two hospitals, Faxton Hospital and St. Luke’s-Memorial Hospital Center. Faxton Hospital evolved from the union of two facilities, Children’s Hospital and Rehabilitation Center, an outgrowth of the Utica Orphan Asylum on Genesee Street established in 1830, and Faxton Hospital, established by Theodore S. Faxton on Sunset Avenue in Utica in 1875. On Jan. 1, 1989, Faxton Hospital and Children’s Hospital merged to become Faxton Hospital. St. Luke’s-Memorial Hospital Center traces its roots to the original

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St. Luke’s Home established in 1869 and the Utica Homeopathic Hospital established in 1895. The Utica Homeopathic Hospital was later renamed Utica Memorial Hospital. In 1949, the two hospitals merged and in 1957, St. Luke’s-Memorial Hospital opened at its current location on the St. Luke’s Campus on Champlin Avenue in New Hartford. On July 23, 1992, the board of trustees of St. Luke’s-Memorial Hospital unanimously approved an afﬁliation with Faxton Hospital and the two hospitals formed the Mohawk Valley Network. In 1997, Faxton Hospital and St. Luke’s-Memorial combined their governing boards into a common 25member board to serve both hospitals. In 1998, the hospitals formed a single management and in 1999 the hospitals’ foundations combined. On Jan. 1, 2000, the consolidation was completed by the creation of a single entity, Faxton St. Luke’s Healthcare. In 2002, the board of directors approved the consolidation of programs and services. As a result one acute care, inpatient facility was located at the St. Luke’s Campus and one primarily outpatient facility was located at the Faxton Campus. In December 2011, the boards of directors

42 - 2014 CNY’s Healthcare Guide

for Faxton St. Luke’s Healthcare and St. Elizabeth Medical Center passed a resolution to begin discussions on the feasibility and beneﬁts of merging or undertaking other transactions that would more closely link the two hospitals. Currently, St. Elizabeth Medical Center and Faxton St. Luke’s Healthcare jointly own the Mohawk Heart Institute and have a collaborative agreement for Central New York Diabetes Education Program.

Little Falls Hospital Address

140 Burwell St. Little Falls, NY 13365

General Information 315-823-1000 www.lfhny.org

President & CEO

Michael L. Ogden

Medical Director

Mark Winther, MD

Number of Employees 302

Licensed Physicians 40

Number of Beds

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Inpatient Visits in 2012 2,012

Outpatient Visits in 2012 48,901

Number of Surgeries in 2012 1,386

Visits to Emergency Department in 2012 16,225

What’s New

■ Little Falls Hospital, Herkimer County’s only hospital, is part of Bassett Healthcare Network. It launched a capital campaign to raise $1.8 million toward a $12.5 million project that will enhance outpatient and ambulatory care and result in a better patient experience. The hospital serves an estimated population of 54,000 people living in Herkimer County and parts of Fulton and Montgomery counties and has seen a double digit increase in the demand for outpatient services. The $12.5 million project will expand and improve Little Falls Hospital’s (LFH) surgical suite as well as radiology, cardiology, and rehabilitation services. Speciﬁcally, the following changes will

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occur over the next two years: ■ The hospital’s 50-year-old surgical suite will be transformed into a modern, sophisticated facility and consolidated into one location with recovery and support services. ■ Physical and occupational therapy services will be consolidated and modernized into a more efﬁcient space that will include private treatment rooms for a much better patient experience. ■ Cardiology services will expand and serve as a diagnostic center for the Bassett Heart Care Institute, offering cardiology diagnostic testing and cardiology consults. ■ Radiology services will be consolidated into one location in the hospital to improve patient access, with an expanded area for women’s services. ■ Finally, the project will also replace an obsolete emergency backup system to meet today’s emergency preparedness standards, and a dedicated emergency entrance will be constructed for ambulances transporting patients to the emergency department — improving time to treatment.

Main Service

Little Falls Hospital provides 25

acute, swing and special care beds. Little Falls Hospital offers 24/7 emergency services with board certiﬁed physicians from Bassett providing medical coverage. An array of primary, medical / surgical, acute and extended care medical services are provided through the hospital including an afterhour’s clinic with evening hours in the Dolgeville and Newport primary care clinics. Hospital departments and patient care services include the following: emergency services, cardiology, ENT, internal medicine, general surgery, gynecology, neurology, occupational and physical therapies, functional capacity evaluations, ophthalmology, plastic and reconstructive surgery, podiatry, pulmonary rehabilitation, primary care services, urology, vascular surgery, and respiratory therapy. Medical imaging includes 64-slice CT scanner, bone densitometry, digital mammography, MRI, nuclear medicine, and ultrasound. A medical laboratory diagnostic service, 12-station dialysis unit and an adult day heal services is also on site.

Specialties

Anesthesiology; cardiology; echocardiography (EKG) stress testing; Holter monitor; nuclear stress imaging;

2014 CNY’s Healthcare Guide - 43

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History

Little Falls Hospital was founded in 1893 and is a voluntary, not-for-profit healthcare institution and is governed by a voluntary board of trustees. In the summer of 2004, the hospital partnered with Bassett Healthcare and in the fall of 2004, attended status as a critical access hospital.

Oneida Healthcare Address

321 Genesee St. Oneida, NY 13421

General Information

315-363-6000 www.oneidahealthcare.org

President & Chief Executive Ofﬁcer Gene F. Morreale

Medical Director

Dan J. Vick, MD

Number of Employees

950 (hospital and skilled nursing facility)

Licensed Physicians 160

Number of Beds

101 (includes skilled nursing facility)

Inpatient Visits in 2012 3,543

Outpatient Visits in 2012 158,653

Number of Surgeries in 2012 3,658

Visits to Emergency Department in 2012 26,659

What’s New

■ Oneida Healthcare plans to build a $5.2 million ambulatory surgery center in the spring of 2014. It will be located on Route 233, opposite NYS Thruway exit 32 and will be built as part of a joint venture between Hamilton Orthopedics, Genesee Orthopedics and Oneida Healthcare. Occupancy is scheduled to start in late fall 2014. The center will consist of four operating rooms, two pain management procedure rooms and pre- and post-surgical

44 - 2014 CNY’s Healthcare Guide

315.579.HOME (4663)

care units, which will offer high quality services at a lower cost to Oneida and Madison county residents. ■ Continued expansion of da Vinci robotic surgery program with additional urology and gynecology surgeons. ■ Spine surgery became available at Oneida Healthcare in 2013 after physician Rudolph Buckley joined the hospital’s medical staff. Buckley specializes in spine surgery and has a reputation as one of the ﬁnest spine specialist in the region. He performs minimally- invasive spine procedures in OHC’s state-of-the-art surgery center located at the hospital on Route 5 in Oneida. ■ The orthopedic team at the hospital became stronger in 2013 when two surgeons joined Oneida Orthopedic Specialists, operated by Oneida Healthcare. Orthopedic surgeon David Patalino earned his medical degree from SUNY Health Science Center at Syracuse College of Medicine and completed his residency in orthopedic surgery at Upstate Medical University, from which he also has a fellowship in orthopedic hand surgery. He specializes in hand and wrist reconstructive surgery; hand and wrist trauma and endoscopic carpal tunnel release (CTR),

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For more info visit us at: www.upstateorthopedics.com/ OrthoNOW as well as wrist, elbow and shoulder arthroscopy. He is board certiﬁed in orthopedic surgery by the American Board of Orthopedic Surgery. Orthopedic surgeon Jonathan Wigderson received his medical degree from Ohio University College of Osteopathic Medicine in Athens, Ohio, and completed his orthopedic surgery residency at Peninsula Hospital Center is Far Rockaway, NY. He is board-certiﬁed in orthopedic surgery and is a trained trauma specialist with a trauma fellowship from Mount Sinai Medical Center in New York City. Wigderson is a member of the American Osteopathic Association, American Osteopathic Academy of Orthopedics, American Academy of Orthopaedic Surgeons and Orthopaedic Trauma Association. ■ Physician Janice Eastman Bach was appointed to the Oneida Healthcare board of trustees. Bach has practiced at Child Health Associates since 2003 and serves on the Oneida Healthcare pediatric medicine medical staff. A native of Oneida, she graduated from Wright State University School of Medicine in Dayton, Ohio, and completed her pediatric residency at SUNY Upstate Medical University in Syracuse. She is a member of the

• Adult Medicine/ InternalMedicine • Pediatrics • Adolescent Medicine • OB/GYN • Midwifery • Family Practice • Dental Care • Mental Health • Substance Abuse Services • Eye Care • Nutrition • School Based Health Services • General Surgery Consultation • Pharmacy • Laboratory • Radiology • Walk-In Care • HIV/AIDS Education, Counseling and Treatment • Childcare Services • Translation Services • Comprehensive Medicaid Case Management • AmeriCorps/Community Health Corps

American Academy of Pediatrics and the American Society of Addiction Medicine. Bach has been instrumental in the implementation of the hospital’s Meditech system, which has enabled the introduction of electronic records.

Accolades

Oneida Healthcare received the Joint Commission Gold Seal of Approval accreditation.

Main Service

24/7 emergency room; intensive care/cardiac care unit; surgery: inpatient and outpatient/ambulatory, da Vinci robotic surgery; orthopedics, colo-rectal, thoracic, urology, general surgery, podiatry, ENT, GYN; obstetrics; pediatrics; cardiac testing; maternity, general labor and delivery, OB clinic services, lactation consultations, nutritional counseling, baby weighing station, sonography; physical therapy, occupational therapy, speech therapy; diagnostic imaging: routine radiology examinations, digital ﬂouroscopy, 64slice CT scans, MRI, PET/CT, nuclear medicine, ultrasound, mammography with R2 ImageChecker® digital technology, DEXA bone density measurement, digital stereotactic breast biopsy, neuroradiology; cardiopulmnoary test-

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ing; sleep lab; complete clinical laboratory services; nutrition services. The skilled nursing facility provides longterm nursing home care and short-term inpatient rehabilitation services; 11 sub-acute ventilator dependent beds; varied activities programming with resident Internet and email service.

Specialties

Anatomic and clinical pathology; anesthesiology; angiography/interventional; radiology; cardiology; colorectal surgery; cytopathology; ear, nose, and throat surgery; emergency medicine; endocrinology; family practice; forensic pathology; gastroenterology; general surgery; hematology; hematopathology; internal medicine; neurology; nerve conduction studies; OB/GYN; surgical oncology; ophthalmology; orthopedics; pediatrics; podiatry; psychiatry; pulmonology; radiology; rheumatology; sleep center; thoracic surgery, urology; vascular neuroradiology; virtual colonoscopy.

History

The present hospital, which is licensed for 101 beds, opened in 1972. A new skilled nursing facility opened in 1993 with 162 beds and Jan. 1, 1996, Oneida City Hospital became Oneida

2014 CNY’s Healthcare Guide - 45

Healthcare Center. The former hospital/nursing home building was demolished in 1999 and the Oneida Healthcare Rehabilitation and Wellness Center opened on that site at the end of the year. A new laundry facility was built on the hospital campus in 2003 and the old facility on Broad Street was demolished to expand parking for the Rehabilitation and Wellness Center. A major construction & rennovation project from 2008 to 2010 resulted in a new state of art operating room suite, new ICU, expanded emergency department and new main lobby area.

Oswego Health Address

110 W. Sixth St. Oswego, NY 13126

General Information

315-349-5500 www.oswegohealth.org

President and Chief Executive Ofﬁcer Ann C. Gilpin

Medical Director

Renato Mandanas, MD chief medical ofﬁcer Allison Duggan, MD vice president for medical affairs

Number of Employees 1,237

Licensed Physicians 139

Number of Beds 164

Inpatient Visits in 2012 6,156

Outpatient Visits in 2012

350,146 Urgent Care–Central Square: (opened October 2012): 3,311 Urgent Care–Fulton: 25,522

Number of Surgeries in 2012 6,975

Visits to Emergency Department in 2012 24,907

What’s New

■ Oswego Health’s continued successful recruitment of new physicians in 2013 that represent specialties needed in the community, including primary care, emergency medicine, orthopedics and two otolaryngologists (ENTs). A published medical staff development plan issued in 2013 will assist the health system in welcoming as well as retaining physicians in 2014. ■ The completed collaboration between Oswego Health, Northern

Oswego County Health Services Inc., (NOCHSI) and Oswego County Opportunities (OCO). The collaboration was awarded an $8.34 million HEAL grant to enhance primary care services for the residents of Oswego County. This grant ensures that primary care is available and affordable in our rural county for generations to come. These funds also supported the opening of the Central Square Medical Center. ■ The boards of directors of Oswego Health and Hospitals Home Health Care agreed to a consolidation resulting in Oswego County’s only hospitalbased certiﬁed home healthcare agency being renamed Oswego Health Home Care. This agency provides skilled nursing, therapy and personal care services. It is owned by Oswego Health and managed by St. Joseph’s Hospital Health Center.

Accolades

■ Oswego Hospital was accredited by The Joint Commission, following a four-day survey in June 2013 conducted by the national standards organization. The Joint Commission, An independent, not-for-proﬁt organization, is the nation’s oldest and largest standards-setting and accrediting body in healthcare. To earn and maintain The Joint Commission’s gold seal of approval, an organization must undergo an on-site survey by a Joint Commission survey team at least every three years. ■ Oswego Health was among the three Oswego County healthcare organizations to receive the Outstanding Rural Health Program of the Year during the NYS Association for Rural Health’s annual meeting held in September 2013. The health system shares this honor with Oswego County Opportunities and Northern Oswego County Health Services Inc. The three healthcare leaders were honored for developing the Oswego County Collaborative that ensures primary care services are available in Oswego County for the unforeseeable future. ■ The Fulton Medical Center received two awards for its attractive design and the unique elements used to renovate the building. The outpatient center was awarded the Best Healthcare Facility Award during the CNY Business Journal’s annual Time to Build completion. The building was also presented a citation by the American Institute of Architects CNY chapter for its design.

Main Service

Oswego Hospital is a 164-bed, full

46 - 2014 CNY’s Healthcare Guide

Exceptional Family Resources Is a leader in providing services to people with developmental disabilities Resumès are always welcome for part-time Provider positions throughout Onondaga County in our community habilitation services, respite, supported employment, and recreation areas. Hours of less than twenty per week may include afternoons, evenings and/or weekends. You would address real life challenges and truly make a difference in a person’s life. High School Diploma/GED required for all part-time provider positions. Reliable transportation and experience is essential for habilitation services and supported employment. Please call Carolyn Davia @ 478-1462, ext. 329; fax resumè to 478-1467, or e-mail: cdavia@contactefr.org. EOE

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Specialties

Allergy; diabetes education and support; emergency care; ear, nose and throat; endocrinology; gastroenterology; family medicine; internal medicine; cardiology; neurology; obstetrics and gynecology; opthalmology; oral maxillofacial surgery; orthopedic surgery; pathology; podiatry; primary care; behavioral health; pulmonology; radiology; rheumatology and urology.

History

Oswego Health is a nonproﬁt healthcare system that includes Oswego Hospital, a 164-bed community hospital; The Manor at Seneca Hill, a skilled nursing facility that also provides complete rehabilitation services and an Adult Day Health Services Program; Springside at Seneca Hill, an independent retirement community; the Central Square and Fulton medical centers offering urgent care, medical imaging, lab and physical therapy services; Oswego Health also operates the Lakeside Heart Center and Oswego

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Health Home Care, the only hospitalbased certiﬁed home healthcare agency in Oswego County. The health system provides occupational health services to area employers, as well as behavioral health services to children, adolescents and adults. In addition, Oswego Health has laboratory and imaging services throughout Oswego County close to where residents live and work.

Rome Memorial Hospital Address

1500 N. James St. Rome, N.Y. 13440

General Information

315-338-7000 www.romehospital.org

President and CEO Basil J. Ariglio

Medical Director

Lee Saltzgaber, MD

Number of Employees 1086

Licensed Physicians 260

Number of Beds

130 acute care

80 long-term-care

Inpatient Visits in 2012 5,224

Outpatient Visits in 2012 151,000

Number of Surgeries in 2012 2,704

Visits to Emergency Department in 2012 26,745

What’s New

■ On Nov. 20 2013 Rome Memorial Hospital (RMH) and Bassett Medical Center signed a non-binding letter of intent to develop a collaborative relationship that strengthens the continuum of care for the community and positions both organizations for the changing healthcare industry. With the signing of the letter of intent, the organizations began the due diligence process to ﬁnalize an agreement that would enable RMH to become a corporate afﬁliate of Bassett while remaining an operationally distinct hospital with local autonomy. The due diligence process is expected to be complete by June 2014. The partnership Rome and Bassett

2014 CNY’s Healthcare Guide - 47

are exploring is aimed at helping both systems address the needs of patients in the changing healthcare environment that requires a network of coordinated services, built upon a strong foundation of primary and preventative care. Such an affiliation would help prepare both organizations for new reimbursement models that focus on managing the population’s health more cost-effectively. ■ Rome Memorial Hospital launched the Centering Pregnancy Program at its prenatal care services clinic. A unique approach to prenatal care, the Centering Pregnancy Program offers expectant mothers monthly health assessments, education and support in a group setting. The program offers groups of eight to 10 patients, all around the same delivery date, the opportunity to meet monthly for two hours with a total of 10 sessions. That adds up to about 20 hours of prenatal care across a woman’s pregnancy, as compared to about two hours total of typical 15 minute clinical visits, and there is no additional cost for the extended care. In addition to the health and educational support for patients, the group setting offers social and emotional benefits as well. ■ In 2013 the hospital opened its new Regional Center for Wound Care at the Griffiss Business & Technology Park. The new center, which provides advanced wound care services, including hyperbaric oxygen therapy (HBOT), for problem wounds, such as diabetic foot ulcers, pressure ulcers and non-healing surgical wounds. Other treatment options available include debridement, topical wound therapy, tissue therapy and negative pressure wound therapy. The Regional Center for Wound Care is located at 267 Hill Road, Rome. ■ A new lung cancer screening program is now available at Rome Memorial Hospital for current or former smokers at high risk of developing lung cancer. The Lungs for Life lung cancer screening program is available for eligible high risk smokers and former smokers who meet guidelines as recommended by The National Comprehensive Cancer Network (NCCN). The Lungs for Life screening program supports findings from a national lung screening trial conducted by the National Cancer Institute. The trial showed participants screened with low-dose CT had a 20 percent lower chance of dying from lung cancer

Crouse Robotics Program Marks 5 Years of Growth Crouse Hospital on Aug. 18 2013 marked the fifth anniversary of the start up of its robotic surgery program. The first procedures using the minimally invasive da Vinci technology were GYN oncology cases performed by physician Mary Cunningham and her partner physician Douglas Bunn. Both are pioneers and the regional leaders in this type of surgery. The addition in 2010 of nationally-recognized urologic surgeon David Albala from Duke University Medical Center (photo) further solidified Crouse’s growing leadership in robotic surgery in Central New York. Albala was recently named editor-in-chief of the Journal of Robotic Surgery. In just five short years — thanks to teamwork, passion and than those who were screened with chest X-rays. Currently the exam is not covered by insurance. To make it affordable, RMH is offering the test for only $99, about the cost of two cartons of cigarettes.

Accolades

■ Rome Memorial Hospital continues to be a leader in preventing hospital acquired infections (HAI) by following evidence-based practices. The hospital has not had a central line associated blood stream infection in its ICU since December 2006. In addition, its 2 East Medical/Surgical Unit celebrated a three-year milestone of eliminating catheter-associated urinary tract infections, which are the most common HAIs in U.S. hospitals. ■ RMH is accredited by the Healthcare Facilities Accreditation Program, which is authorized by Centers for Medicare and Medicaid Services to

48 - 2014 CNY’s Healthcare Guide

a dedicated commitment patient care excellence — Crouse’s program has grown to be the largest multispecialty robotics program in the area, with more than 600 urology, colorectal, GYN oncology, gynecology and general surgical procedures performed last year alone in its Witting Surgical Center. For more information about the Crouse Institute for Robotic Surgery, visit crouse.org/robotics. validate our compliance with federal standards. ■ RMH’s MRI, CT, nuclear medicine and digital mammography services are accredited by the American College of Radiology, the gold standard in imaging accreditation. ■ The RMH Breast Center earned recognition as a Certiﬁed Quality Breast Center by the National Quality Measures for Breast Centers Program, which recognizes facilities that are dedicated to high standards of excellence. ■ The RMH Sleep Disorders Center is accredited by the American Academy of Sleep Medicine in recognition of the center’s adherence to quality standards. ■ RMH’s pulmonary rehabilitation program is certiﬁed by the American Association for Cardiovascular and Pulmonary Rehabilitation for demon-

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315.804.4004 www.bryantstratton.edu

For more information about our graduation rates, the median debt of students who completed the program, and other important information, please visit our website at www.bryantstratton.edu/disclosures.

strating its commitment to deliver the highest standard of care by following evidence-based guidelines.

Main Services

Rome Memorial Hospital is a nonprofit community facility that provides general medical/surgical, pediatric, intensive care, obstetric, long-term care, sub-acute rehabilitation and senior behavioral healthcare, as well as a full array of outpatient services including: ■ 24-hour emergency services ■ Alcohol and drug counseling (Community Recovery Center) ■ Ambulatory surgery ■ Cardiopulmonary services including pulmonary function tests, cardiac stress tests, electrocardiograms, echocardiographs, Holter monitoring, and electroencephalograms. ■ Endoscopy including colonoscopy, upper endoscopy, endoscopic retrograde cholangiopancreatogram, and flexible sigmoidoscopy. ■ Laboratory services (five collection sites) ■ Lymphedema therapy ■ Medical imaging including ultrasound, CT scans, bone densitometry, mammography, nuclear medicine, MRI, fluoroscopic studies, image-guide

■ Most advanced Laser Periodontal therapy available ■ Implants placed and restored ■ CEREC Crowns - beautiful, strong, done in one visit ■ Dental low radiation x-rays ■ Root Canal therapy ■ Natural tooth colored ﬁllings ■ Complete Smile makeovers ■ Complete recare services including periodontal and oral cancer screenings

Always Convenient, Always Affordable Flexible Appointments • Friendly Staff Little or No Waiting • All Insurance Filed All Major Credit Cards Honored Extended Payment Plans through Care Credit

321 Main St., Oneida, NY 13421 (315) 363-4940

www.oneidanydentist.com

breast biopsies and general X-rays (general X-rays at three locations) ■ Nutrition counseling ■ Radiation therapy for cancer (Mohawk Valley Radiation Medicine) ■ Retail pharmacy ■ Prenatal care ■ Primary care (Boonville Family Care) ■ Physical, occupational and speech therapy (2 locations) ■ Pulmonary rehabilitation ■ Sleep disorders center ■ Wound care

Specialties

Rome Memorial Hospital is known for its commitment to senior services. As one of the few geropsych programs in the area, the hospital’s Senior Behavioral Health Unit serves an 11-county region. As a community hospital, Rome has also positioned itself to deliver excellence in orthopedics, general surgery, medical imaging and women’s health services.

History

Rome Memorial Hospital traces its roots back to 1883, when the Bureau of Employment and Relief petitioned the city of Rome to establish the Cottage Hospital to care for the sick and

injured. On April 3, 1884, the Cottage Hospital on Ridge Street admitted its ﬁrst patient. Dr. Thomas Flandrau laid the cornerstone for the new Rome Hospital on Sept. 27, 1887, on East Garden Street. The city built a combined Rome Hospital and Murphy Memorial Hospital on the current North James Street site in 1940. The municipal hospital became Rome Memorial Hospital, a private not-for-proﬁt facility, in 1995.

St. Elizabeth Medical Center Address

2209 Genesee St. Utica, N.Y. 13501

General Information 315-798-8100 www.stemc.org

President and CEO

Richard H. Ketcham

Medical Director

Albert D. D’Accurzio, M.D.

Number of Employees 1,745

Licensed Physicians 314

Number of Beds

2014 CNY’s Healthcare Guide - 49

Upstate Cancer Center On Target for 2014 Opening

Construction on the new ﬁvestory 90,000-sq.-ft. Upstate Cancer Center in Syracuse is proceeding as planned for an expected opening in July 2014. The ﬁnancial campaign, with close to $14 million already raised, is expected to meet its goal of $15 million as well. Associate administrator Richard Kilburg said the new center is a necessity because more space is needed for Upstate to serve its patients and that need is only expected to grow. The hospital’s cancer programs now see 2,000 new adult patients each year and 60 to 100 pediatric patients. “Based on national statistics they’re talking about, it looks like about 3 to 5 percent growth in cancer incidents per year for the next 10 years,” Kilburg said. Other than sheer space, the hospital expects the center will offer more advantages to patients. For one thing, in the way it treats them, emphasizing 201

Inpatient Visits in 2012 11,643

Outpatient Visits in 2012 484,768

Number of Surgeries in 2012 9,028

Visits to Emergency Department in 2012 41,082

a more holistic approach. Not only will the three traditional regimens of cancer treatment be available — surgery, chemotherapy and radiation oncology — but the center will offer support groups, spiritual counseling, ﬁnancial counseling and even a small boutique for cancer-related items like wigs or scarves. Previously such services, if they had them, were scattered around the hospital. “Having them all under one roof will make it much more, what we call patient-friendly, one-stop shopping so to speak,” Kilburg said. There will be space for multidisciplinary care on the third ﬂoor. In multidisciplinary care, doctors from surgery, chemotherapy and radiation oncology will confer as to the best way to proceed with treatment. For more information on the Upstate Cancer Center, go to www. upstate.edu/cancercenter.

What’s New

■ In May 2013, St. Elizabeth Medical Group ofﬁcially took over operation of the town of Webb Health Center in Old Forge. For many years, the Town of Webb oversaw and provided funds for healthcare for residents and visitors through the Town of Webb Health Center. In May 2012, St. Elizabeth Medical Center and its medical group

50 - 2014 CNY’s Healthcare Guide

and Town of Webb began working on a lease agreement to have the medical group assume the operation of the health center. After a review by the New York State Department of Health, the medical group officially added the Town of Webb Health Care Center to its group of offices that serve the community in locations throughout Oneida and Herkimer counties. ■ The Town of Webb Health Center Fund, Inc. donated $36,150 to St. Elizabeth Medical Center to upgrade the radiology equipment at the medical center’s Town of Webb Health Center from an analog film processing system to a filmless, digital system. The upgrade significantly improves the time in which X-rays are available for interpretation by a radiologist, as well as the image quality. The upgrade took place in March 2013. ■ Mohawk Valley Heart Institute (MVHI) celebrated its 16th anniversary of cardiac services in October 2013. The first open-heart surgery was performed Oct. 17, 1997. Recognition was given to all the MVHI staff members for their hard work and dedication, and to all the people in the community who helped Utica hospitals obtain approval for the open-heart program. • On April 30, 2013, the St. Elizabeth Medical Center (SEMC) chapel was rededicated under the title of Saint Marianne Cope, Beloved Mother of Outcasts. The ceremony was celebrated by Syracuse Bishop Robert J. Cunningham. ■ In 2013, the St. Elizabeth Medical Center laboratory underwent extensive renovations to upgrade and centralize operations on the main floor of the medical center. New equipment was added to enable the hospital to perform tests that were not previously available. Prior to the renovations, functions took place on three different floors of the medical center. An open house was held on June 10, 2013 to introduce the new facility to members of the medical community and the public. ■ In compliance with a new law enacted in New York state, and for the health and safety of patients, visitors and staff, SEMC is an entirely tobaccofree facility, as of Nov 4, 2013. The use of any tobacco products including, but not limited to, cigarettes, cigars, pipes, smokeless tobacco and electronic cigarettes are not permitted anywhere on or within 15 feet of the grounds of St. Elizabeth Medical Center, St. Elizabeth Medical Group sites and all other St. Elizabeth community locations.

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Accolades

■ Physician Albert D’Accurzio, vice president of medical affairs at St. Elizabeth Medical Center, was inducted into the Regional Healthcare Hall of Distinction, Class of 2013, May 7, 2013. D’Accurzio was selected as a result of his extensive contributions to healthcare and years of service in the Mohawk Valley region. ■ In 2013, SEMC earned the Blue Distinction+ Center for Knee and Hip Replacement from Excellus BlueCross BlueShield for demonstrating better overall quality of care and patient results in knee and hip replacement surgery. Blue Distinction+ is a national designation awarded by BlueCross and BlueShield companies to medical facilities that have demonstrated expertise in delivering quality healthcare in the areas of bariatric surgery, cardiac care, complex and rare cancers, knee and hip replacement, spine surgery or transplants. The Blue Distinction Centers for Specialty Care program expanded recently to include new cost-efﬁciency measures, as well as more robust quality measures focused on improved patient health and safety. ■ In 2013, SEMC earned the Blue Distinction+ Center for Cardiac Care

from Excellus BlueCross BlueShield for demonstrating better overall quality of care. Blue Distinction+ is a national designation awarded by BlueCross and BlueShield companies to medical facilities that have demonstrated expertise in delivering quality healthcare in the areas of bariatric surgery, cardiac care, complex and rare cancers, knee and hip replacement, spine surgery or transplants. The Blue Distinction Centers for Specialty Care program expanded recently to include new cost-efﬁciency measures, as well as more robust quality measures focused on improved patient health and safety. MVHI is a collaboration of St. Elizabeth Medical Center and Faxton St. Luke’s Healthcare, which provides cardiac care services at both hospitals. MVHI has earned this distinction annually since 2006. ■ 2012/ 13 Consumer Choice Award co-winner for the ninth time (National Research Corp.) ■ In 2013, the medical center was designated an Aetna Institute of Quality Orthopedic Care Facility for total joint replacement. Aetna recognizes hospitals and facilities in its network that offer specialized clinical services for certain health conditions. Facilities

are selected for consistently delivering evidence-based, safe care. St. Elizabeth Medical Center orthopedic specialties include total knee replacement surgeries using advanced, computer-guided technology, same-day hip replacement surgery using minimally invasive technology and total and partial shoulder replacement surgery. Nurses on the orthopedic units receive additional orthopedic training and the units are strategically designed to deliver the highest quality of care. ■ SEMC received the UnitedHealth Premium specialty center designation in recognition of quality care. The designation is based on detailed information about specialized training, practice capabilities and outcomes and is designed to help members make informed decisions should they need cardiac services care. To receive this designation, SEMC met extensive quality and outcomes criteria based on nationally recognized medical standards and expert advice. The criteria incorporate measurements of breadth and depth of care, staff experience, emergency care, quality and outcomes reporting. ■ In 2013, the American College

2014 CNY’s Healthcare Guide - 51

Operation Medicine Spoon Gail Banach of the Upstate New York Poison Center displays the calibrated medicine spoon, the preferred way to dispense liquid medicine to children when the medicine is not packaged with its own dosing device.

procedure center. In addition, there are two cardiothoracic operating rooms and nine cardiothoracic ICU beds. St. Elizabeth offers inpatient services in general medicine and surgery, intensive care, intermediate care, cardiology, orthopedics, psychiatry, pediatrics, oncology and gynecology. It also offers both inpatient and outpatient services in specialties such as cardio-pulmonary care, laboratory, pediatrics, radiology, repiratory therapy, physical therapy occupational therapy, speech therapy, endoscopy, chemotherapy (inpatient only), wound management and family life therapy. The Medical Center operates an on-site ambulatory surgery unit and emergency department. Under the umbrella of the Mohawk Valley Heart Institute, St. Elizabeth offers cardiac surgery, angioplasty, cardiac catheterization, electrophysiology and houses cardiac intensive care and special-care units.

Specialties

The Upstate New York Poison Center at Upstate Medical University has launched an awareness campaign, Operation Medicine Spoon, to encourage parents and caregivers to use a calibrated medicine spoon for giving liquid medicine to children when the medicine is not packaged with its own dosing device. People who use an ordinary “kitchen spoon” to dispense medicine may be overdosing or under-dosing their child, according to Gail Banach, director of public education and communications for the Upstate New York Poison Center. “A big issue is that spoons vary of Surgeons National Surgical Quality Improvement Program (ACS NSQIP) recognized St. Elizabeth Medical Center for excellence in surgical patient care. Out of 374 hospitals in the United States that participate in the ACS NSQIP, St. Elizabeth is one of only 37 hospitals that has achieved meritorious outcomes for surgical patient care. ACS NSQIP is the only nationally validated quality improvement program that measures and enhances the care of surgical patients. As a participant in ACS NSQIP, St. Elizabeth is required to track the outcomes of inpatient and outpatient surgical procedures and collect data that directs patient safety and

so much in size,” Banach said. “Additionally, spills can more easily occur when using a kitchen spoon. Using a calibrated medicine spoon will better ensure that the child is receiving the right amount of medicine.” Operation Medicine Spoon came about through Banach’s involvement as a member of a national committee, spearheaded by the Centers for Disease Control (CDC), looking at the problem of unintentional ingestions of medication in children. For more information about Operation Medicine Spoon, contact Banach at Banachg@upstate. edu, 464-5423.

the quality of surgical care improvements.

Main Service

The 25-acre Medical Center includes the Area Trauma Center, Mohawk Valley Heart Institute, Mohawk Valley Sleep Disorders Center, Marian Medical Professional Building, and ﬁve schools: The College of Nursing, The School of Radiography, The St. Elizabeth Family Medicine Residency Program, the Fellowship in Hospital Medicine and the Fellowship in Gynecologic Endoscopy. A 52,000square-foot addition houses 10 operating rooms, 16 intensive care rooms and an ambulatory surgery/outpatient

52 - 2014 CNY’s Healthcare Guide

Area trauma center; total knee replacement surgeries using advanced computer-guided technology; ninebed cardiothoracic intensive care unit; Mohawk Valley Heart Institute; Mohawk Valley Sleep Disorders Center; Advanced Wound Care Center; Family Medicine Residency Program; School of Radiography, College of Nursing, Fellowship in Gynecologic Endoscopy and Hospitalist Fellowship.

History

The hospital was established in 1866 by the Sisters of St. Francis in a small house on Columbia Street in Utica. In 1870, St. Elizabeth Hospital was incorporated by New York State law to provide medical and surgical care. In 1887, the new hospital was constructed. In 1904 the School of Nursing was constructed. In 1915 construction of the present hospital began.

St. Joseph’s Hospital Health Center Address

301 Prospect Ave. Syracuse, NY 13203

General Information 1-888-ST.JOES-1 www.sjhsyr.org

President

Kathryn Howe Ruscitto

Medical Director

Sandra Sulik, M.D.

Number of Employees 3,608

Licensed Physicians 879

Number of Beds 431

Inpatient Visits in 2012 26,418

Outpatient Visits in 2012 636,002

Number of Surgeries in 2012 18,288

Visits to Emergency Department in 2012 65,139

What’s New

St. Joseph’s will launch its new electronic health record in May 2014. A key feature of the system is the ability for patients to access their records online. In addition, it will open its new patient tower in fall, 2014.

Accolades

■ National Research Corp: 2013/2014 Consumer Choice No. 11 Award for highest overall quality and image in the Syracuse area. (St. Joseph’s has earned this award 15 times.)

■ Hospitals & Health Networks (journal of the American Hospital Association): St. Joseph’s Hospital Health Center named one of the nation’s 100 Most Wired hospitals. ■ Excellus BlueCross BlueShield: Blue Distinction Center for Cardiac Care ■ Excellus BlueCross BlueShield: Blue Distinction Center for Spine Surgery ■ Excellus BlueCross BlueShield: Blue Distinction Center for Knee and Hip Replacement ■ Outcome Concept Systems: St. Joseph’s Home Care and Hospitals Home Health Care cited as one of the top 500 performing home care providers in the United States ■ American Association of Critical-Care Nurses: Beacon Award silver level for excellence in critical care nursing for both the medical and surgical intensive care units (2011) ■ ACE Accreditation for cardiac catheterization (Accreditation for Cardiovascular Excellence) ■ Accredited chest pain center (Society of Cardiovascular Patient Care) ■ Heart failure accredited (Society of Cardiovascular Patient Care) ■ National League for Nursing

Accrediting Commission: St. Joseph’s College of Nursing (Five-year national accreditation) ■ American Association of Respiratory Care: Quality Respiratory Care Recognition for 2013 ■ Joint Commission accreditation for Franciscan Health Support. ■ DNV Healthcare accreditation for St. Joseph’s Hospital. ■ First in U.S. to successfully complete MORE OB Program. ■ Press Ganey: Summit Award for Patient Satisfaction (Outpatient Surgery Centers) (2010-2013) ■ American Society for Metabolic and Bariatric Surgery: St. Joseph’s is designated a Bariatric Surgery Center of Excellence. ■ American Culinary Federation: 2012 Achievement of Excellence Award. ■ CenterStateCEO: St. Joseph’s Hospital Health Center was named an Economic Champion (2013) and earned the Non-Proﬁt Business of the Year Award (2011)

Main Service

Inpatient Specialties

■ Cardiac care, including cardiac catheterization, angioplasty, minimally

2014 CNY’s Healthcare Guide - 53

invasive and robotic surgery, electrophysiology and rehabilitation ■ Orthopedic diagnostics, surgery and rehabilitation ■ Vascular diagnostics, surgery and intervention ■ Maternal healthcare, including the Birth Place, a family childbirth center ■ Level III intensive care nursery ■ Women’s services, including comprehensive breast care and surgery programs ■ Adult mental health ■ Prostate, cardiac and thoracic surgery utilizing da Vinci( robotic technology ■ Neurosurgery, including stereotactic-guided procedures ■ Bariatric surgery ■ Telemedicine capabilities to enhance services for non-tertiary care providers

Outpatient Specialties

■ Cardiac and pulmonary rehabilitation ■ Diabetes self-management ■ Orthopedic care and rehabilitation ■ Hemodialysis and peritoneal dialysis at our Regional Dialysis Center and satellite facilities in Fayetteville, Camillus, Liverpool and Cortland ■ Obstetrics, gynecology and pediatric services at the Maternal Child Health Center ■ Emergency care, including Fast Track and urgent care ■ Primary care, including family practice, obstetrics, gynecology and pediatrics at the Family Medicine Center, Westside Family Health Center and Maternal Child Health Center, as well as through its vast network of primary care physicians ■ Dentistry services at the Dental Ofﬁce ■ Ambulatory surgery, including Central New York’s only overnight stay program at the Northeast Surgery Center ■ Chronic pain management ■ Adult and children’s mental health services, including the Comprehensive Psychiatric Emergency Program ■ Sleep laboratories ■ Wound care at our Center for Wound Care and Hyperbaric Medicine ■ Spine surgery ■ Physical, speech and occupational therapies ■ Nutritional counseling

Specialties

Cardiovascular; maternal/child;

orthopedic; spine; pulmonary; urology; family medicine; internal medicine; wound care; dialysis; home care; surgical services; nursing; bariatrics

History

St. Joseph’s Hospital Health Center is a 431-bed hospital and healthcare system dedicated to providing quality healthcare to the residents of 16 counties in Central New York. St. Joseph’s is accredited by DNV Healthcare Inc. St. Joseph’s has stood as a community landmark atop Prospect Hill in Syracuse since 1869 when five Sisters of St. Francis transformed a dance hall and bar into a 15-bed hospital. Still sponsored by the Sisters of St. Francis, the growth of Syracuse’s first hospital has paralleled that of the city. The institution has evolved into a medical system that, in addition to the hospital, includes a College of Nursing, psychiatric emergency program and physician’s office building. In addition to providing general medical and surgical care, St. Joseph’s offers several specialty services, including hemodialysis, maternity services, a separate birth center, emergency care, intensive care, wound care, dental services, suicide prevention and certified home healthcare. St. Joseph’s operates several satellite facilities, including two ambulatory surgery centers, family and maternal child/clinics, a dental clinic, psychiatric services center, The Wellness Place, Regional Dialysis Center, neighborhood dialysis centers and a cardiopulmonary rehabilitation center. The healthcare institution has been designated a Chest Pain and Heart Failure Center by the Society of Chest Pain Centers, and New York state recognizes it as a: ■ Special care neonatal unit ■ Apnea center ■ Cardiac diagnostic center ■ Cardiac surgical center ■ Community mental health center ■ Tobacco cessation center As an integral part of Syracuse and the Central New York Community for nearly 145 years, St. Joseph’s provides quality care compassionately to the sick and injured.

Syracuse VA Medical Center Address

800 Irving Ave. Syracuse, NY 13210

General Information

54 - 2014 CNY’s Healthcare Guide

315-425-4400 www.syracuse.va.gov

Medical Center Director James Cody

Medical Director

William H. Marx, D.O.

Number of Employees 1,475

Licensed Physicians 423

Number of Beds 106

Inpatient Visits in 2012 4,797

Outpatient Visits in 2012 635,089

Number of Surgeries in 2012 1,080

Visits to Emergency Department in 2012 13,260

What’s New

■ The Veterans Administration Medical Center in Syracuse celebrated 60 years of serviuce in 2013. It has cared for more than 1.5 million veterans since opening its doors in 1953. ■ In June 2013 the VA completed what officials called one of the most significant construction projects in its history. A $90 million, six-floor addition housing a 30-bed regional spinal cord injury/disorder center was built. The addition includes a therapeutic pool, expanded outpatient surgical services, dialysis and infusion program and seven new operating rooms. To help the celebration, on June 14 Secretary of Veterans Affairs Eric Shinseki seerved as the keynote speaker at the new addition’s opening. The secretary met with staff, patients and their family members. Approximately 250 people attended.

Accolades

Honored with several national accolades. Among them: ■ Presidential Rank Award for Meritorious Executive ■ National Patient Safety Award (Gold Level) ■ National Social Worker of the Year ■ Hands and Heart Award ■ Resident Teacher of the Year Award ■ Integrated Ethics Top Marketer ■ Designated Best Prosthetics Department in VA ■ Received the New York State Regional Employer Recognition Award as a result of the Syracuse VAMC’s

ongoing commitment to provide individuals with disabilities opportunities for employment. ■ EPA 2013 Federal Green Challenge Award. ■ Witnessed evidence of sustained quality care through performance measures: ■ Met all or exceeded national composite scoring metrics for safe and effective clinical care. ■ Met or exceeded VA composite targets for cardiovascular care, diabetic management, surgical infection prevention, infectious care, mental health screening, tobacco cessation, disease prevention, and patient satisfaction. ■ Implemented improvements in patient centered care that encompasses the patient centered care philosophy to meet and exceed patient needs and expectations: ■ Exceeded national averages on overall inpatient and outpatient centered care SHEP measures. ■ Achievement of full Accreditation by Joint Commission (JC), Commission on Accreditation of Rehab Facilities (CARF), the College of American Pathologists (CAP), American Association of Blood Banks (AABB), Ofﬁce of Research Oversight (ORO &

AAHRPP), National Health Physics Program (NHPP), Nuclear Regulatory Commission (NRC), Occupational Safety and Health Act (OSHA), Food and Drug Administration (FDA), Long Term Care Institute (LTCI), and various other external organizations. ■ Expanded outreach support and services for minority veterans, native American veterans and homeless veteran, among other populations.

History

Syracuse VAMC is a 106-bed general medical and surgical referral center. It is a teaching facility afﬁliated with State University of New York (SUNY) Upstate Medical University and operates Community Based Outpatient Clinics (CBOCs) in Massena, Watertown, Auburn, Rome, Oswego, Binghamton, and Tompkins/Cortland in Freeville — serving 13 counties in Central New York. Syracuse VA partners with Vet Centers located in Syracuse, Binghamton, and Watertown. Watertown is located adjacent to Fort Drum, the home of the 10th Mountain Division. Syracuse VAMC leases space for two facilities located in Syracuse – the Community Care Center and

the new Behavioral Health Outpatient Center (BHOC). A third lease supports the newly-opened (March 5, 2012) and expanded VA dental clinic now located just one mile from the Syracuse VAMC on Erie Blvd East. In addition to convenient, free parking directly outside the Clinic, VA provides round-trip shuttle service to and from the Syracuse VAMC throughout the day.

Upstate University Hospital Address

750 E. Adams St. Syracuse, NY 13210

General Information

877-464-5540 www.upstate.edu/hospital/

Chief Executive Ofﬁcer John McCabe

Medical Director

David B. Duggan M.D.

Number of Employees 8,750

Licensed Physicians 1,124

2014 CNY’s Healthcare Guide - 55

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■ Construction on a $15 million Upstate Cord Blood Bank is under way. The bank will collect, process and store umbilical cord blood donated by families throughout Central and Northern New York to be used by those in need of life-saving medical treatments for medical research. The two-story building will be between 10,000 and 15,000 square feet and be located at Upstate’s Community Campus, 4900 Broad Road, Syracuse. ■ Upstate opened the area’s only dedicated Geriatric Emergency unit, GEM Care, on its Community Campus in June. A special emergency department for seniors, the unit consists of eight beds with geriatric-speciﬁc equipment. ■ Upstate received the OK from the state to open pediatric dialysis center that would be kid-friendly and located at Upstate University Hospital. Renovations for the center will include the construction of two bays containing chairs speciﬁcally manufactured for dialysis. The bays will be able to accommodate a parent or guardian who accompanies the child and will be designed to provide comfort and distraction for the patient. The unit is expected to open in Spring 2014. ■ Upstate acquired a new UV light-cleaning technology that uses a special ultraviolet light device to kill troublesome bacteria. The use of a specialized ultraviolet (UV) light device has been added to the already thorough cleaning process for patient rooms and public restrooms. This added technology improves patient safety and reduces disease transmission. ■ Upstate opened a comprehensive midwifery practice on its Community Campus. The practice provides women of all ages an array of health

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Occupational Health Clinical Centers

Number of Beds

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715 (includes both Downtown and Community campuses)

Inpatient Visits in 2012 29,236

Outpatient Visits in 2012 524,974

Number of Surgeries in 2012 Medicaid Managed Care Plans Accepted. Serving Upstate NY

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19,025

Visits to Emergency Department in 2012 66,827 (Downtown campus) 23,484 (Community campus)

What’s New

The spacious new Upstate Cancer Center will be finished in the spring of 2014 and mark a new era in cancer care for Central New York. The new facility will encompass 90,000 square feet on three stories and feature 27 private infusion areas, four-season rooftop healing gardens, meditation room, family resource center, multidisciplinary practice locations, private space for genetic, financial and other counseling services, a boutique for patient apparel and other personal products and three linear accelerator rooms. The facility will include two additional floors to accommodate future expansion.

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SLEEP WELL, LIVE WELL

More beds, sleep-credentialed physicians and registered sleep technologists than any other area lab

The Sleep Laboratories at St. Joseph’s Hospital (315) 475-3379 – Syracuse (315) 329-7378 – Fayetteville (315) 218-9804 – Liverpool

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56 - 2014 CNY’s Healthcare Guide

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services from primary care, to family planning and labor and delivery. ■ Upstate began offering 3-D mammography, giving radiologists a more detailed look at breast tissue and patients more peace of mind.

Accolades

■ Upstate University Hospital received the CEO gold standard accreditation for its efforts to reduce the risk of cancer for its employees and covered family members by promoting healthy lifestyle choices, encouraging early detection through cancer screenings, and ensuring access to quality treatment. The accreditation comes from the CEO Roundtable on Cancer. Nationally 154 institutions have received this accreditation. ■ Upstate University Hospital is honored for delivering quality and cost-effective care by the Excellus BlueCross BlueShield for Upstate’s spine and orthopedic surgery program at its Downtown Campus and its knee and hip replacement programs at its Community Campus. ■ Upstate received a special award from Corporate Volunteer Council for its extraordinary support in furthering the Council’s mission. Area CVC member institutions have been involved in

a number of outreach efforts, including the Dictionary Project, which donates and distributes to more than 2,000 dictionaries third graders in 22 different Syracuse schools, and the Samaritan Center, where CVC members have prepared and served hot meals to the hungry. ■ Upstate made a listing of the Lung Cancer Alliance for experience in lung cancer screening. The Alliance’s list notes that Upstate as one of the most experience sites in offering comprehensive Lung Cancer Screening Program

Main Service

The largest hospital in the Syracuse area, Upstate University Hospital is a 715-bed facility located on two campuses — Downtown and Community — that provides an array of specialty services for patients throughout Central New York, stretching from Canada to Pennsylvania. The hospital offers many one-of-a-kind services, including trauma and burn care, specialized care for pediatric cancer patients and specialized stroke treatment. It includes the region’s only children’s hospital, the 71-bed Upstate Golisano Children’s Hospital, which opened in

September 2009 and the region’s only specialized pediatric after hours care center, Golisano After Hours Care. Other notable pediatric services include a special children’s surgery center, as well as clinics for ADHD, spina biﬁda and other neurodevelopmental disorders. Upstate is a leader in the ﬁeld of cancer care employing some of the latest technologies for the treatment of all kinds of cancer. Upstate is currently building a new $74 million comprehensive outpatient cancer center to open in late 2013. Other notable services include the award-winning Jim and De De Walsh Family Birth Center, Wound Care Center, and the Upstate Stroke Center, which is a New York state designated stroke center, and the Joslin Diabetes Center. Upstate’s list of adult specialty services is robust and includes the ALS Research and Treatment Center, Breast Care and Endocrine Surgery Center, the Thoracic Oncology Program, Heart and Vascular Center. Upstate’s Bariatric Surgery Center is the volume leader in bariatric surgery procedures and it is based on Upstate’s Community Campus.

2014 CNY’s Healthcare Guide - 57

Resources All telephone numbers are in the 315 area code unless otherwise stated.

Acupuncture Acu-Care Acupuncture Center Northeast Medical Center 4000 Medical Center Drive Fayetteville, NY 13066 Phone: 315-329-7666, 315-378-5556 Website: www.AcuCareAcupunctureCenter.com � This practice offers worry-free and painless acupuncture for a wide variety of health concerns including neuropathy and pain, sports medicine, surgical acupuncture care, women’s healthcare, cancer care and prevention, autism care, ADHD treatment, neurodegenerative diseases, post-stroke rehabilitation care and mental health issues. Trained in Western medicine, Dr. Rui Wang is also a seventh generation acupuncturist who began apprenticing with her father and grandfather in middle school. The practice’s mission is to provide personalized preventive and therapeutic healthcare; to enhance quality of life and healthcare and to integrate traditional Chinese medicine with Western medicine.

Agencies Health & Human Services American Red Cross— Madison-Oneida Branch 134 Vanderbilt Ave. Oneida, NY 13421 Phone: 315-363-2900

American Red Cross of Central New York 334 W. Genesee St. Syracuse, NY 13202

Phone: 315-234-2200 (main); 800-733-2767 (health & safety education)

American Red Cross – Oswego Branch 333 W. First St. Oswego, NY 13126 Phone: 315-343-0967 Website: www.redcross.org

� The organization offers services to victims of disaster, health and safety education, emergency communication and assistance to members of the military, support for blood collection at county blood drives, international services and referral services.

ARISE, Inc. Onondaga County 635 James St. Syracuse, NY 13203 Phone: 315-472-3171 Oswego County • 9 Fourth Ave. Oswego, NY 13126 Phone: 315-342-4088 •2 Broad St. Pulaski, NY 13126 Phone: 315-298-5726 • 113 Schuyler St., Suite 2 Fulton, NY 13069 Phone: 315-887-5156 Madison County 131 Main St., Suite 107 Oneida, NY 13421 Phone: 315-363-4672 ARISE at the Farm 1972 New Boston Road Chittenango, NY 13037 Phone: 315-687-6727 Website: www.ariseinc.org

� A local nonproﬁt agency run by and for people with disabilities in Onondaga, Oswego and Madison counties, ARISE works with people of all abili-

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ties to create a fair and just community in which everyone can fully participate. ARISE offers 50 programs in several areas: advocacy and outreach, health and wellness, basic needs and assistance, education and employment, inclusive recreation and art. ARISE assists people with disabilities in securing beneﬁts, education, healthcare and housing. ARISE provides regional oversight for the New York State Medicaid Waiver Programs for Nursing Home Transition Diversion and Persons with Traumatic Brain Injuries.

Department of Social Services, Madison County 133 N. Court St. P.O. Box 637 Wampsville, NY 13163 Phone: 315-366-2211 Website: www.madisoncounty.org

� The Madison County Department of Social Services effectively and efficiently provides financial support, tools for self-sufficiency, aid for health and safety issues, community referrals and advocacy for all residents of Madison County. It works with community groups and local government to strengthen networks of community service.

Department of Social Services, Onondaga County John H. Mulroy Civic Center 421 Montgomery St. Syracuse, NY 13202 Phone: 315-435-2985 Website: www.ongov.net/dss

� The Department of Social Services provides public beneﬁt programs along with casework programs for citizens of Onondaga County, including child support services, the home energy assistance program (HEAP), transitional opportunities program and child welfare services among others.

Department of Social Services, Oswego County 100 Spring St. P.O. Box 1320 Mexico, NY 13114 Phone: 315-963-5435 Website: www.co.oswego.ny.us

� Administers a variety of public assistance programs including aid to families with dependent children, food stamps, medical assistance, child and adult protective services, foster care, adoption services, day care, child support and other assistance programs.

Health and Human Services Department, Cayuga County 160 Genesee St. Auburn, NY 13021 Phone: 315-253-1011 Website: www.cortland-co.org/

� Health and Human Services Department promotes and protects the health and well being of the individuals, families and the community it serves. Through teamwork and innovation, it is committed to promoting the personal and economic self-sufﬁciency of the individuals in Cayuga County while assuring protection of vulnerable children and adults.

Oswego County Opportunities 239 Oneida St. Fulton, NY 13069 Phone: 315-598-4717 Website: www.oco.org

� OCO operates a number of programs at various locations throughout the county. Services provided include outreach and advocacy, counseling, residential, children’s services, Services to Aid Families, senior services, transportation, youth and health services. Seniors services include a nutrition program that brings rural citizens hot meals for a small fee. It also offers services to the disabled in New York State. Residential, respite, day habilitation, Medicaid service coordination and other services are offered to the disabled.

Salvation Army Cayuga County 18 E Genesee St. Auburn, NY 13021 315-253-0319 Oswego County 73 W. Second St.

Oswego, NY 13126 315-343-6491 Onondaga County 677 S. Salina St. Syracuse, NY 13202 Phone: 315-475-1688 Website:www.sasyr.org

Associations & Foundations American Diabetes Association of CNY

� The Salvation Army offers day care services; adult day services; preventive service; domestic violence counseling; post-adoption counseling; visitation services; case management; outreach; family shelter; youth shelter; youth independent living; transitional parenting services; emergency and practical assistance; and counseling. Services are provided to youth, adults and families.

AIDS/HIV Services Access Care and Resources (ACR) Health Main Office – Syracuse 627 W. Genesee St. Syracuse, NY 13204 Phone: 315-475-2430 Auburn Office 34 Wright Ave. Auburn, NY 13021 Phone: 315-282-0005, ext. 12 Oswego Office 10 George St. Oswego, NY 13126 Phone: 315-475-2430, ext. 16 Website: www.acrhealth.org � ACR Health has two primary functions: to prevent the spread of HIV, the virus that causes AIDS, and to care for those infected and affected by HIV/AIDS. ACR Health also provides care management for other chronic illness, including chronic heart disease, asthma, obesity, diabetes, substance abuse and mental health. They also provide patient navigators to help individuals navigate the Affordable Care Act to get affordable healthcare; prevention and education services to prevent the spread of HIV and STDs (sexually transmitted diseases); provides a syringe exchange / harm reduction program for injection users; and offers youth and LGBTQ support services.

6390 Fly Road, Second Floor Syracuse, NY 13057 Phone: 315-438-8687; 1-888-DIABETES Website: www.diabetes.org

� The American Diabetes Association is the nation’s leading nonproﬁt health organization providing diabetes research, information and advocacy. Founded in 1940, the American Diabetes Association conducts programs in all 50 states and the District of Columbia, reaching hundreds of communities. The mission of the Association is to prevent and cure diabetes and to improve the lives of all people affected by diabetes.

American Heart and Stroke Association 17 Technology Place East Syracuse, NY 13057 P.O. Box 3049 Syracuse, NY 13220 Phone: 315-234-4700 Website: www.americanheart.org

� This organization raises money for cardiovascular research and programs, in order to reduce death and disability from heart disease and stroke. Programs include awareness campaigns, Go Red for Women and My Heart My Life. It also offers CPR, ﬁrst aid and AED (deﬁbrillator) training, advocacy and legislative information.

Arthritis Foundation, Upstate New York Chapter P.O. Box 126 Fayetteville, NY 13066 Phone: 315-637-3568 Website: www.arthritis.org

� The organization offers literature, referrals, support groups, self-help courses, Arthritis Foundation Exercise Program, Arthritis Foundation Aquatics program, Arthritis Foundation Tai Chi program and public forums to educate and increase public awareness about this disease. This foundation also offers some help for children with juvenile arthritis, such as a parent-toparent mentoring program and camp programs.

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Cystic Fibrosis Foundation Central New York Chapter 2507 James St., Suite 106 Syracuse, NY 13206 Phone: 315-463-7965 Website: www.cff.org/Chapters/centralny/

� The mission of the Cystic Fibrosis Foundation is to assure the development of the means to cure and control cystic ﬁbrosis (CF) and to improve the quality of life for those with the disease.

Down Syndrome Association of CNY, Inc. P.O. Box 5 Manlius, 13104 Phone: 315-682-4289 Website:www.dsaofcny.org

� The association’s purpose is to support one another in the challenges faced; to educate the community both in its knowledge and perception of Down syndrome; to advocate for our children and to be available to other parents.

Lupus Foundation of Mid and Northern New York P.O. Box 139 Utica, NY 13503 Phone: 315-829-4272 Website: www.nolupus.org

� The Lupus Foundation of Mid and Northern NY is an all-volunteer 501c3 organization dedicated to improving the quality of life for lupus patients and their loved ones by promoting education and advocacy programs, which are designed to empower those affected by lupus to actively participate in their own healthcare to hopefully improve disease outcome. The foundation is also committed to increasing community awareness by focusing public attention on lupus and supporting research into the cause, better treatments and a cure.

March of Dimes Foundation 329 N. Salina St., Suite 304 Syracuse, NY 13203 Phone: 315-463-0700 Website: www.marchofdimes.com/ny

� The March of Dimes is a national voluntary health agency whose mission is to improve the health of babies by preventing birth defects, premature birth and infant mortality.

Muscular Dystrophy Association 6315 Fly Road, Suite 102 E. Syracuse, NY 13057 Phone: 315-451-8269 Website: www.mdausa.org

� This organization provides initial diagnosis, follow-up care, genetic counseling and consultations for physical, occupational and respiratory therapy programs. Services include assistance with repairs to durable medical equipment, inﬂuenza vaccines, summer camp for kids and support group sessions. It funds research into 43 types of neuromuscular diseases.

National Kidney Foundation of CNY 731 James St., Suite 408 Syracuse, NY 13203 Phone: 315-476-0311 Website: www.cnykidney.org

� This outreach organization focuses on raising public awareness and offers free screenings in hopes of early detection. Also offered is support to families and individuals coping with kidney disease.

Scleroderma Foundation / Tri-State, Inc. Chapter 59 Front St. Binghamton, NY 13905 Phone: 607-723-2239; 1-800-867-0885 Website: www.sclerodermatristate.org

� This organization provides information and referrals and funding for research. The foundation has 20 support groups in the New York State area.

Bereavement Support Groups Hope for Bereaved Onondaga 4500 Onondaga Blvd. Syracuse, NY 13219 Phone: 315-475-4673 Website: www.hopeforbereaved.com

� Hope for Bereaved offers counseling (by appointment), in person and telephone support groups, and a newsletter. Hope for Bereaved support groups meets from 6:30-8:30 p.m., unless otherwise indicated. Support groups include: Hope for Youth

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This is for children/teens who have experienced the death of a parent/ caregiver or sibling. Death of a Parent/ Caregiver meets on the third Tuesday of the month; Death of a Sibling group meets every third Wednesday. Youth who have experienced the death of a friend or relative may attend either group. Youth must be 6 or older. Hope for Bereaved Parent(s) For parents whose infant died of SIDS, miscarriage, stillbirth or newborn death (or) for parents whose child died by illness or accident, a group meets – both groups meet the third Wednesday of every month. Hope for Survivors For those whom suicide leaves behind, the group meets the second and fourth Wednesday of the month. Hope for Bereaved For those whose parent, relative or friend have died, the group meets the second Tuesday of the month. Hope for ‘Young at Heart’ Widow and Widowers Those of middle age and older whose spouse, significant other died, the group meets the first Wednesday of the month. Hope for Young Widows, Widowers, Engaged and Significant Others Meets the third Tuesday of the month. Hope for Senior Widows and Widowers Meets from 10 a.m. to noon on the third Wednesday of the month. Hope for Bereaved Due to Drug Overdose For those whose spouse, parent, child or friend died of a drug overdose. The group is upon request, so call HOPE for information. Caregivers Support Group For those caring for someone with a chronic degenerative disease or terminal illness, this group meets the fourth Thursday of the month. LGBTQ Bereavement Group For those whose partner, family member or friend died, this group meeting the first Thursday of the month at: CNT Philanthropy Building, 431 E. Fayette St., Syracuse..

Hope for Bereaved Support Group — Oswego Oswego Hospital 110 W. Sixth St Oswego, NY 13126 Phone: 315-342-6326

� This support group is sponsored by Family Life Education and meets the

second Tuesday each month from 7-9 p.m. at the Oswego Hospital cafeteria conference room. This conﬁdential group helps grieving people ﬁnd support.

Hospice Grief Center 990 Seventh North St. Liverpool, NY 13088 Phone: 315-634-1100 Website:www.hospicecny.org/ bereavement-care

� Hospice Grief Center provides free support to hospice families whose loved has died while in Hospice of Central New York service during the past 13 months. Services are also provided to the community, however, there is a charge.

Perinatal Bereavement Services at Crouse Hospital 736 Irving Ave. Syracuse, NY 13210 Phone: 315-470-7372 Website: www.cnypibn.org

� Networking service provided to families who experience the loss of a baby due to miscarriage, stillbirth, ectopic pregnancy, neonatal death and medical interruption of pregnancy. There are individual meetings available, referrals, information, groups held as requested and events for bereaved families. There is no cost.

Pregnancy and Loss Support (PALS) Phone: 315-342-4895

� PALS exists to encourage com-

munication and provide support for complications during and after pregnancy, or through a loss such as miscarriage, ectopic pregnancy, stillbirth or newborn death. Call for more information.

Sudden Infant and Child Death Resource Center 1010 James St. Syracuse, NY 13203 Phone: 315-424-0009, ext. 108 Website:www.reachcny.org/ providers/new-york-state-centerfor-sid-central-ny-ofﬁce.cfm

� The Sudden Infant and Child Death Resource Center provides comprehensive professional support to families whose infants die suddenly and unexpectedly of any cause. Family service programs include: literature

and referrals, parent-to-parent contacts and bereavement counseling offered by telephone, as well as home visits to newly bereaved parents. Also offered are educational programs to professionals and the community at large to increase public awareness and knowledge.

Breast-feeding Support Cornell Cooperative Extension of Oswego County 3288 Main St. Mexico, NY 13114 Phone: 315-963-7286, ext. 300 or ext. 304 Website: www.thatscooperativeex tension.org/

� Offers an in-home breastfeeding support program by certiﬁed breastfeeding / lactation / nutrition specialists. It is a one-hour-a-week for six weeks program and includes nutrition education.

The Breastfeeding Café Ofﬁces of Reach CNY 1010 James St. Syracuse, NY Phone: 315-424-0009, ext. 109 or 107 Website:www.reachcny.org

� The Breastfeeding Café is mother to mother support group for pregnant and parenting families in and around Syracuse with an interest in breastfeeding, facilitated by breast-feeding counselors and IBCLactation Consultants. Healthy snacks and babies and children welcome. No cost to attend and it is open to any pregnant and parenting woman in Onondaga county. To join, simply attend a meeting, which are handicapped accessible building located on a CENTRO bus route. It is recommended to call to conﬁrm meeting dates and times as schedule sometimes varies due to holidays or inclement weather. Meets the second and fourth Thursday of each month from 10:30 a.m. to 1 p.m. at the ofﬁces of Reach CNY.

La Leche League of Oswego Phone: 315-343-4046; 315-342-1443 Website: www.llli.org

� Provides phone support to nursing mothers in Oswego County. Offers in-home service and support upon

request.

Oswego County Breastfeeding Coalition Mother Earth Baby 70 W. Bridge St. Oswego, NY 13126 Phone: 315-216-4622 Website: www.breastfeedingoswego.org

� The Oswego County Breastfeeding Coalition exists to promote, protect, educate and empower breastfeeding families in our community. Its goal is to increase the awareness of support services available to mothers in Oswego County and would like providers to seek services of lactation support to increase initiation and duration of breastfeeding in the community.

Women Infants and Children (WIC) – Madison-Herkimer Counties Madison: 603 Seneca St. Oneida, NY 13421 Phone: 315-363-3210 Herkimer: 401 E. German St. Herkimer, NY 13350 Phone: 315-866-5029 Website: www.healthymadisoncounty.org/MadisonHD/index.html

� WIC is a nutrition education and supplemental food program serving pregnant, breastfeeding and post postpartum women, infants and children to the age of 5. WIC also offers a wide variety of breastfeeding support services.

WIC Program of Onondaga Healthy Families 375 W. Onondaga St. Syracuse, NY 13202 Phone: 315-435-3304 Website: www.onhealthyfamilies.com

� The Onondaga County Health Department WIC program has trained breastfeeding counselors on staff to support nursing families. WIC provides checks each month to buy healthy WIC foods and ideas on preparing healthy meals for families. WIC is open to Onondaga county residents who are pregnant and/or parenting a child younger than 5. Participating families must meet income guidelines and many working families do qualify. To ﬁnd a WIC clinic near you, call the

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main ofﬁce number above.

Woman, Infants and Children (WIC) - Oswego 10 George St. Oswego, NY 13126 Phone: 315-343-1311 Website: www.oco.org

� A major goal of the WIC Program is to improve the nutritional status of infants and WIC mothers, who are encouraged to breastfeed their infants. WIC mothers choosing to breastfeed are provided information through counseling and breastfeeding educational materials; receive follow-up support through peer counselors; receive an enhanced food package; and are eligible to participate in WIC longer than non-breastfeeding mothers.

Cancer Services American Cancer Society Onondaga County Unit 6725 Lyons St. P.O. Box 7 East Syracuse, NY 13057 Phone: 315-437-7025; 1-800-ACS-2345 (24-hour hotline) Website: www.cancer.org

� Services provided include information and referral, transportation to and from medical appointments, support groups, peer support and group programs. The organization offers wigs for cancer patients who need them. The American Cancer Society is always looking for volunteer drivers.

Cancer Information Service Phone: 1-800-422-6237 Email: cancergovstaff@mail.nih.gov Website: www.cancer.gov

� The National Cancer Institute sponsors this hotline. This service allows callers to order free publications, locate FDA certiﬁed mammography facilities or talk to a cancer information specialist.

Finger Lakes Radiation Oncology Center 7 Ambulance Drive Clifton Springs, NY 14432 315-462-5711 www.ﬂrocenter.com � Finger Lakes Radiation Oncology Center (FLROC), founded in 1985,

provides a radiation treatment center for patients in the Finger Lakes area. It is attached to both the Clifton Springs Hospital & Clinic (CSH&C) and The Springs. The staff is always reﬁning the center’s treatment methods to deliver the highest-quality patient care possible. By using the most current treatment planning technology available to “map” tumors, board-certiﬁed radiation oncologists design treatments with pinpoint accuracy. This ensures that tumors get the most effective dose while minimizing or excluding radiation to surrounding healthy tissues- a particular advantage when the cancer is located near vital organs.

Hematology-Oncology Associates of CNY 5008 Brittonﬁeld Pkwy # 700 E. Syracuse, NY 13057-9250 315-472-7504 www.hoacny.com

� Hematology-Oncology Associates of CNY (HOA) has been a private practice dedicated to caring for people with blood disorders and cancer since 1982. Its mission is to provide the highest level of quality care in a healing environment for the mind, body and spirit of patients dealing with cancer and blood disorders. The practice’s goal is to offer the highest level, state-of-theart technology and treatments, while meeting the emotional needs of our patients and their families. Since 1986, HOA has participated in the National Cancer Institute Community Clinical Oncology Program (CCOP). The practice is one of only 50 such participants in the United States. Its patients therefore can beneﬁt from clinical trials of state-of-the-art cancer treatments that are unavailable anywhere else in Upstate New York. (The closest CCOP participants are located in Long Island and Pennsylvania).

Hope for Heather Ovarian Cancer Foundation P.O. Box 2208 Liverpool, NY 13089 Phone: 315-657-7879 Website: www.hopeforheather.org

� This non-proﬁt, 501c3 organization raises money for ovarian cancer research and creates awareness and education in the community. Hope for Heather operates a speaker’s bureau to help increase education on ovarian

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cancer, has a booth at the New York State Fair, an annual 5K run / walk, Breakfast at Tiffany’s Breakfast Show and supports the Upstate Cancer Hospital with its Angel Fund for patients.

Oswego County Opportunities Cancer Services Program 239 Oneida St. Fulton, NY Phone: 315-592-0830 Website: www.oco.org Facebook at www.facebook.com\ free.cancer.screenings

� The Cancer Services Program provides free cancer screenings including clinical breast exams, mammograms, pap/pelvic exams and colon cancer screenings to uninsured women ages 40 to 64; uninsured men ages 50 to 64; and uninsured or under-insured women younger than 40 years of age who are at risk of or has had a clinically signiﬁcant ﬁnding for breast cancer. The program also offer diagnostic services and treatment.

Children & Family Services Bienestar Bilingual Counseling Center 2717 Bellview Ave., First Floor Syracuse, NY 13219 Phone: 315-437-1304 www.bienestar-bcc.com

� The organization provides culturally-sensitive mental health services to the Spanish speaking community of Central New York in the client’s native language. Services include the individual, couple and family therapy. The center focuses on building healthy relationships while addressing issues of abuse and trauma, depression, anxiety and acute stress. It also provides presentations to agencies and client groups related to Latino mental health at no cost.

Catholic Charities of the Finger Lakes 134 E. Genesee St. Auburn, NY 13021 Phone: 315-253-2222 Website: www.catholiccharitiesﬂ.org

� Works with faith communities, government, elected ofﬁcials and business leaders to meet human needs and

effect public policy that addresses the needs of all people. Serves Cayuga, Ontario, Seneca, Yates and Cayuga counties.

Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 Phone: 315-424-1800 Website: www.ccoc.us

� At the agency, neighborhood and home-based levels, Catholic Charities offers more than 25 programs and services including shelters and housing services for homeless women, children and men, preschool programs, after-school programs, infant care and parenting education, expectant parent counseling and case management, mental health services, case management and personal care services for elderly at home, emergency assistance for people in crisis, nutrition services for children and refugee resettlement.

Catholic Charities Oswego County 365 W. First St. Fulton, NY 13069 Phone: 315-598-3980 Website: www.ccoswego.com

� Originally founded in the 1930’s as an adoption agency, Catholic Charities of Oswego County has evolved into a midsize human service agency providing many valuable programs and services to children, families and individuals. These wide-ranging programs touch the lives of thousands of people in communities throughout Oswego County. CCOC works with faith communities, government, elected ofﬁcials and business leaders to meet human needs and effect public policy that addresses the needs of all people.

Head Start of Oswego County 239 Oneida St. Fulton NY 13069 Phone: 598-4711 or 800-359-1171 Website: headstartprograms.org/ detail/oswego_county_opportunities_in_fulton_ny.htm

� Provided at no cost to families, Head Start is a preschool program with the goal of promoting kindergarten readiness through a variety of learning materials and developmentally appro-

priate opportunities that assist children in developing academically, socially and emotionally. Family involvement is strongly encouraged. A program of OCO, Head Start Pre-K has seven centers located throughout Oswego County and enrolls children from all nine county school districts with locations in Cleveland, Fulton, Oswego, Phoenix, Pulaski and Williamstown.

Jewish Family Services Hodes Way 4101 E. Genesee St. Syracuse, NY 13214 Phone: 315-446-9111, ext. 225 Website: www.sjfs.org

� Syracuse Jewish Family Service helps individuals and families in the Jewish and general communities maximize their self -determination, realize their potential and live with dignity. Under the Menorah Park umbrella, the SJFS team of caring professionals provides human services that include counseling and mental health services (Medicare, private insurance and sliding fee scale), Solutions Geriatric Care Management, Kosher Meals on Wheels, advocacy, volunteer opportunities, outreach and educational programming.

Mid-State Early Childhood Direction Center 805 S. Crouse Ave. Syracuse, NY 13244 Phone: 1-800-962-5488; 315-443-4444 Website: www.ecdc.syr.edu.

� This regional information and referral agency serves several regions in Central New York. Free and conﬁdential information for families and service providers who have children birth to 5 years old is offered. It has resources on development, behavior, disability, inclusion, and county and regional services. Technical assistance and training workshops are also offered for parents and providers at no cost.

Onondaga Healthy Families 501 E. Fayette St. Syracuse, NY 13201 Phone: 315-435-2000 Website: www.onhealthyfamilies. com

� Onondaga Healthy Families, a program of the Onondaga County Health Department, offers a range of services for infants, children, new moms, and parents. Serving Onondaga County;

services provided in family homes or location of choice, or in handicapped accessible facilities on public transportation routes. There is no cost for services.

Mid-State Early Childhood Direction Center 805 S. Crouse Ave. Syracuse, NY 13244 Phone: 1-800-962-5488; 315-443-4444 Website: www.ecdc.syr.edu.

Youth Advocacy Program (YAP) 616C Oneida St. Fulton, NY 13069 Phone: 315-598-1919 Website: www.yapinc.org

� YAP provides child welfare, mental health and juvenile justice systems with cost-effective alternatives to residential, correctional and other out-of-home placements. A signiﬁcant percentage of clients served are those who have been rejected by other service providers. See also Agencies – American Red Cross, Salvation Army, Oswego County Opportunities, Department of Social Services.

Dental Services A. Bruce Stewart DDS 21 Main St. Oneida, NY 13421 Phone: 315-363-4940 Website: www.oneidanydentist.com

� A. Bruce Stewart DDS is a full service dental practice based in Oneida. Dentist A. Bruce Stewart started the practice and has more than 28 years experience practicing dentistry. It offers advanced laser periodontal therapy, one-visit in-house CEREC crowns, implants placed and restored, root canal therapy, complete smile makeovers, in-

2014 CNY’s Healthcare Guide - 63

cluding recare services and oral cancer screenings. The A Bruce Stewart DDS team is dedicated to high quality care, setting new standards for patient education, and integrity driven community service through oral health.

Quality Family Dentistry 4209 E. Genesee St. Dewitt, NY 13214 Phone: 315-218-7366, 315-469-7322 Website: www.qualityfamilydental. net

� The practice provides a friendly staff, beautiful smiles and a welcoming environment. Dentist Gideon Ochiabuto is committed to serving the community with state-of-the-art care for the full range of dental needs from patients as young as 2 years old through those needing dentures. Services provided include exams and X-rays, cleaning, fillings, teethwhitening, root canals, dentures, crown and bridge work and mini-implants to support lower dentures. With an emphasis on family care, the office is open on Fridays, conveniently located on the bus line, includes the use of “laughing gas” and accepts most insurances including Medicaid. The office is proud to work with special needs clients.

Disability & Related Services Arc of Onondaga County 600 S. Wilbur Ave. Syracuse, NY 13204 Phone: 315-476-7441 Website: www.arcon.org

� Arc of Onondaga assists individuals with developmental disabilities achieve their fullest potential and believes that all people with developmental disabilities will be respected, contributing citizens who will achieve their fullest potential for independence and inclusion in the community. Programs and services include community residential, day habilitation, recreational, respite reimbursement, vocational opportunities through Monarch, clinical services through Horizons Clinic, and early intervention and pre-school programs through Parkside Children’s Center.

ARC of Oswego County/ Oswego Industries 7 Morrill Place

Fulton, NY 13069 Phone: 315-598-3108 Website:www.arcofoswegocounty. org/

� ARC of Oswego County is a private, not-for-proﬁt organization for individuals with intellectual and other developmental disabilities. Children’s services include: Family-centered early intervention services, specialized training and therapy, parent advocacy and training service, training and consultation to community based childcare and preschool programs, Medicaid services coordination. Adult services include: Senior retirement program, guardianship, community recreation and leisure services, recreational respite services.

ARISE – See AGENCIES...page 58.

Aurora of CNY 518 James St., Suite 100 Syracuse, NY 13203 Phone: 315-422-7263; 422-9746 (TTY/TDD) Website: www.auroraofcny.org

� This organization provides people with hearing or vision impairment and their families with support and advocacy services. These services are available to people of all ages and covers Cayuga, Onondaga and Oswego counties.

Brain Injury Association of NYS 10 Colvin Ave. Albany, NY 12206-1242 Phone: 518-459-7911 Family Helpline:1-800-446-6443 Website: www.bianys.org Central New York 4873 Thornwood Dr. Liverpool, NY 13088 Phone: 315-453-0519

� This is a satellite of the Albany ofﬁce which offers FACT centers throughout NYS. It helps people who have suffered head trauma before the age of 21 and their families with services, support, information and education.

Brain Injury Coalition Phone: 315-425-5364 Website: www.bic-cny.com

� A not-for-proﬁt coalition that provides advocacy and community education for individuals and family members who have survived a brain

64 - 2014 CNY’s Healthcare Guide

injury. Holds monthly organization meetings to coordinate fundraisers in order to provide events for individuals and families. Everyone welcome.

Central New York Developmental Disabilities Regional Office (CNYDDRO) Oswego County 5 Tower Drive Fulton, NY 13069 Phone: 315-598-6120 Syracuse 187 Northern Concourse North Syracuse, NY 13212 Phone: 315-473-5050 � Central New York Developmental Disabilities Services Office (DDSO) is an agency of the New York State Office For People With Developmental Disabilities. It provides individualized services for people with developmental disabilities and their families in Oneida, Herkimer, Madison, Lewis, Onondaga, Oswego, Cortland and Cayuga counties. Central New York DDSO works in partnership with families, voluntary agencies, and local governments to design, develop, and deliver programs and services that meet the needs of each individual and his or her family.

CNY Autism Society of America 4465 E. Genesee St. Dewitt, NY 13214 Phone: 315-447-4466 Email: cnyasa@yahoo..com Website: www.cnyasa.org

� The CNY ASA is committed to assisting families affected by autism, reaching out to the community to promote awareness, disseminate information and provide educational and recreational programming. The CNY ASA seeks to combine efforts with complementary organizations to positively impact the lives of individuals living with an autism spectrum disorder.

Community Options, Inc. 216 W. Manlius St. E. Syracuse, NY 13057 Phone: 315-431-9859 Website: www.comop.org

� Community Options, Inc., a nationally-based nonproﬁt 501(c)3 organization, offering those who have suffered brain injury residential and day reha-

bilitation, group homes, healthcare, employment services and independent living options. Clients must be referred through the traumatic brain injury (TBI) transitional program. Community Options develops residential and employment supports for people with severe disabilities, utilizing technology and training.

Ofﬁce For People With Developmental Disabilities.

Enable

� This organization aims to enhance the quality of life for children and adults with learning disabilities by providing advocacy, programs and educational resources. It serves Oswego, Onondaga, Madison, Cortland and Cayuga counties. LDACNY is an afﬁliate of the Learning Disabilities Association of New York State is the only statewide association in New York that speciﬁcally represents the needs and interests of children and adults with learning disabilities, their families and professionals who support them.

1603 Court St. Syracuse, NY 13208 Phone: 315-455-7591 Website: www.enablecny.org

� This agency provides children and adults with disabilities services through community-based programs. Counseling services, occupational therapy, speech therapy, language therapy and wheelchair clinic services are offered.

Exceptional Family Resources 1820 Lemoyne Ave. Syracuse, NY 13208 Phone: 315-478-1462 Website: www.contactefr.org

� This agency supports people with developmental disabilities and their families. Services include community habilitation, respite, recreation, individualized supports and services, service coordination and service access assistance, advocacy, a resource manual, family education and training, regional ofﬁce for Parent to Parent of New York, and supported employment.

Family Support / Home Services (a program of Enable) 1603 Court St. Syracuse, NY 13208 Phone: 315-455-3335

� Enable’s Family Support Project provides a variety of supportive and technical services to people who have been diagnosed with a developmental disability. The goals of the Family Support Project are to help families remain intact and to ensure the family member with disabilities is receiving all necessary services. Referrals are accepted from service coordinators, physicians, agencies, work programs, schools, families and others. Eligible individuals must have a developmental disability, live at home with a parent or guardian, and live in Onondaga, Madison or Oswego Counties. Family Support is funded through the New York State

Learning Disabilities Association of CNY 722 W. Manlius St. East Syracuse, NY 13057 Phone: 432-0665 Email: ldacny@ldacny.org Website: www.ldacny.org

Leukemia and Lymphoma Society – Western and CNY Chapter 4043 Maple Road, Ste. 105 Amherst, NY 14226 Phone: 716-834-2578 1-800-784-2368 Website: www.lls.org/wcny

� This organization’s mission is to cure blood related cancers such as leukemia, lymphoma, Hodgkin and myeloma. It aims to improve the quality of life of patients and their families with support, referrals, information and some ﬁnancial aid.

Lupus Alliance of Upstate New York 3871 Harlem Road Cheektowaga, NY 14215 Phone: 716-835-7161 Website: www.lupusupstateny.org

� This organization is dedicated to improving the quality of life for lupus patients and their families. Its mission is to educate and inform lupus patients, their families, the medical community and the general public by providing moral support, encouragement and service. It also promotes research in hopes of ﬁnding a cure.

Make-A-Wish® Central New York 5005 Campuswood Drive East Syracuse, NY 13057

Phone: 315-475-9474 Website: www.cny.wish.org

� This organization grants wishes to children who are between 2 1/2 to 18 years old with life-threatening medical conditions. Eligibility is determined by condition.

Margaret L. Williams Developmental Evaluation Center 215 Bassett St. Syracuse, NY 13210 Phone: 315-479-9073 Website: www.developmentalevalu ationcenter.com

� The DEC primarily provides assessments and referral services for children birth through 6 years of age who are at risk for or have a developmental disability. The DEC has a special focus on children with autism spectrum disorders through diagnosis, consulting and therapy services. Referrals are accepted through parents, professionals and agencies. The DEC staff consists of physicians, psychologists, early childhood and special education specialists, speech/language pathologists, occupational and physical therapists and a nurse practitioner. An interdisciplinary approach is used with a team of appropriate professionals to meet individual children’s needs. The DEC accepts third party payments from private health insurance, Medicaid, Early Intervention or the Committee on Preschool Special Education. Private payment is based on a sliding fee scale. The DEC also provides some outreach services under the Kohl’s Autism and Related Disorders Program, including KidSpeak, a puppet workshop about autism and training and support services for child care providers, librarians and many other community agencies.

Multiple Sclerosis Resources of CNY PO Box 237 6743 Kinne St. E. Syracuse, NY 13057 Phone: 438-4790; 1-800-975-2404 Website: www.msrofcny.org

� Founded in 1988, this organization provides local services to individuals with MS in CNY, Upstate and the Southern Tier to help meet their daily needs. Services include: transportation, loan of durable medical equipment, educational programs, referrals, a

2014 CNY’s Healthcare Guide - 65

lending library, scholarship grants for aqua therapy, local support groups, and a newsletter, The “MS Chronicles,” which they publish six times a year.

Multiple Sclerosis Resources of CNY for the Protection of People with Special Needs 161 Delaware Ave. Delmar, N Y 12054-1310 Phone: 518-549-0200; 1-800-624-4143 Website: www.justicecenter.ny.gov/

� Aims to protect the rights of people with disabilities in New York State. People with special needs shall be protected from abuse, neglect and mistreatment. This will be accomplished by assuring that the state maintains the nation’s highest standards of health, safety and dignity; and by supporting the dedicated men and women who provide services.

New York State Commission for the Blind (NYSCB) New York State Ofﬁce of Children and Family Services 100 S. Salina St., Suite 105 Syracuse, NY 13202 Phone: 315-423-5417 Website: www.visionloss.ny.gov

� The mission of the New York State Commission for the Blind is to enhance employ-ability, to maximize independence and to assist in the development of the capacities and strengths of people who are legally blind. It provides community awareness in regards to issues surrounding persons who are legally blind and their families.

Next Step Program 215 Bassett St. Syracuse, NY 13210 Phone: 315-472-4404 Website:www.developmentalevaluationcenter.com/nextstep.htm

� Next Step is a program designed to help families begin navigating the journey of caring for their child with a developmental disability by providing important support and direction. The Next Step Program supports families in Onondaga County and the surrounding area by offering up to three home visits and/or telephone consultations to help parents as well as providing information packets to parents with resources, treatment approaches and local community services for CNY.

Ofﬁce of Temporary and Disability Assistance 40 North Pearl St. Albany, NY 12243 Phone: 1-800-342-3009 Website: www.otda.state.ny.us

� The Ofﬁce of Temporary and Disability Assistance (OTDA) is responsible for supervising programs that provide assistance and support to eligible families and individuals. OTDA’s functions include: Providing temporary cash assistance; providing assistance in paying for food; providing heating assistance; overseeing New York State’s child support enforcement program; determining certain aspects of eligibility for Social Security Disability beneﬁts; supervising homeless housing and services programs; and providing assistance to certain immigrant populations.

Onondaga County Health Department-Early Intervention/Special Children’s Services 501 E. Fayette St. Syracuse, NY 13202 Phone: 315-435-3230 Website: www.ongov.net/health/

� This department assists young children with developmental and physical disabilities, including speech and walking difﬁculties.

Options for Independence 75 Genesee St. Auburn, NY 13021 Phone: 315-255-3447 Website: www.optionsforindependence.org

� This agency provides accessibility consultations, peer and parent advocacy, beneﬁts counseling, supportive housing, homelessness prevention, loan closet and service coordination for persons with disabilities and their families. Kids on the Block, an interactive early childhood program, educates young children (aged 4-5 years) about people in the community who have disabilities.

Oswego County Vision Network at ARISE 9 Fourth Ave. Oswego, NY 13126 Phone: 315-342-4088

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Parent to Parent of New York State 1820 Lemoyne Ave. Syracuse, NY 13208 Phone: 315-478-1462, ext. 322; 1-800-305-8815 Website: www.parenttoparentnys. org

� This organization offers services for children with developmental disabilities or special healthcare needs programs such as a support network, information, referrals and educational presentations. This agency is coordinated by Exceptional Family Resources and serves the counties of Cayuga, Cortland, Herkimer, Lewis, Madison, Oneida, Onondaga and Oswego.

Parents of Special Children 2 Tower Dr., Suite D Fulton, NY 13069 Phone: 315-598-7672 Website: www.pscoswego.org

� This family-support organization offers services to developmentally disabled persons and their families. Families are assisted with the costs of respite care and the purchase of goods related to the person’s disability. Also offered are information and referral, parent networking and parent workshops.

Person to Person – Citizen Advocacy Ofﬁce 401 N. Salina St., Suite 300 Syracuse, NY 13203 Phone: 315-472-9190 Website: www.ppcadvocacy.org

� Unpaid volunteers work as advocates for developmentally disabled individuals at risk of social isolation. Person to Person ﬁnds people who will share a visit to the mall, an ice cream, a walk around town, an hour or two of caring. This advocate is supported by the Citizen Advocacy ofﬁce to see the individuals’ needs are met.

Self-Direct Inc. 12 Oswego St. Baldwinsville, 13027 Phone: 315-635-5374 Website: www.selfdirectinc.com

� Serves people with traumatic brain injury (TBI) with a wide variety of services including, independent living skills training and environmental modiﬁcations, intensive behavioral program, home and community sup-

port services, community integration counseling. Client must be referred through the TBI Waiver program.

WHOLE ME Inc. (Work Health Organizational skills Life experiences Entertainment choices Math & English) 1015 State Fair Blvd. Syracuse, NY 13209 Phone: 315-468-3275 Website: www.wholemeinc.com

� This organization works with children who are deaf or hard of hearing. After-school programs include sign language, advocacy, education and workshops for parents and children.

Disabled & Accessibility Modiﬁcation Advocacy and Accessibility Programs (through Arise) 1065 James St. Syracuse, NY 13202 Phone: 315-671-2968 Oswego County Phone: 315-342-4088, ext. 210 Website: www.ariseinc.org/ advocacy-accessibility/

� On-site evaluations and recommendations addressing accessibility issues in residential, community and business facilities. Programs includes: Accessibility Resource Center, ADA Accessibility Evaluations, Advocacy Groups, Home Modiﬁcations Program, Medical Equipment Loan Closet, Ramp Construction Assistance. Funded in part by a grant from the Central New York Community Foundation.

Central New York Developmental Disabilities Regional Ofﬁce (CNYDDRO) 187 Northern Concourse N. Syracuse, 13212 Phone: 315-473-5050 Website: www.opwdd.ny.gov

� Provides technology evaluations and information on adaptive equipment and possible funding sources.

Project Adapt (at Enable) 1603 Court St. Syracuse, NY 13208 Phone: 315-410-3336 Website: www.enablecny.org

� Assistive technology (AT) program offers assistance with many types of technology including augmentative communication devices, seating and positioning equipment, and environmental modiﬁcations. Training and support services are available to ensure the best use of technology for greatest independence at home, in school, at work and in the community. Project Adapt, the AT lending library, provides people with an opportunity to try out equipment before reaching a ﬁnal decision on the best match.

Disabled & Recreation Move Along, Inc. P.O Box 5220 Oswego, NY 13126 Phone: 315-555-1234 Website: www.movealonginc.org

� The mission of Move Along Inc. provides adapted recreational opportunities for people who live with disabilities in Central New York. By offering an array of athletic and artistic programming and opportunities for peer-to-peer support, Move Along Inc. will help build and develop participants self-conﬁdence and enhance their sense of self-worth, thereby enabling them to better integrate themselves fully into society and act as their own advocates.

Special Olympics – Central New York Region 6315 Fly Road E. Syracuse, NY 13057 Phone: 315-314-6839 Website: www.nyso.org

� This organization provides yearround sports training and athletic competition in a variety of Olympic-style sports for all children and adults with intellectual disabilities, including mental retardation, giving them continuing opportunities to develop physical ﬁtness, demonstrate courage, experience joy, and participate in a sharing of skills and friendship with their families, Special Olympics athletes and the community. The Central ofﬁce serves Cayuga, Herkimer, Jefferson, Lewis, Madison, Oneida, Onondaga and Oswego counties.

Education and Prevention Prevention Network 906 Spencer St. Syracuse, NY 13204 Phone: 315-471-1359 Website: www.preventionnetworkcny.org

� Prevention Network is a not-forproﬁt agency that educates, trains, and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. The agency assists individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

American Red Cross See AGENCIES....page 58

Family Services See Children / Family Services...page 62

Health Departments The Cayuga County Community Health Network, Inc. (CCCHN) 188 Genesee St. Carr Building, Suite 207 Auburn, NY 13021 Phone: 315-252-4212 8 Dill St. Auburn, NY 13021 Main Phone: 315-253-1560 Website: www.cayugahealthnetwork.org/

� The Cayuga County Community Health Network, Inc. (CCCHN) is a consortium of community, health and human service leaders and providers who serve the residents of Cayuga County. CCCHN strives to improve the overall health of Cayuga County residents by assessing community healthcare needs and address strategies to reduce gaps in healthcare services; implementing activities to improve access to healthcare services; developing relationships with local, state, and federal government agencies to improve funding opportunities to meet healthcare needs; providing health and

2014 CNY’s Healthcare Guide - 67

wellness programs to reduce barriers within Cayuga County.

Madison County Health Department PO Box 605 Wampsville, NY 13163 Phone: 315-366-2361 Website: www.healthymadisoncounty.org/

� Madison County Health Department is a provides a broad range of health department services, including: Maternal Child home visits; programs for children with special healthcare needs; early intervention; immunization clinics; TB (tuberculosis) clinic; health education; lead poisoning prevention programs.

Onondaga County Health Department 421 Montgomery St. Syracuse, NY 13202 Phone: 315-435-3252 Website: www.ongov.net/health/

� The mission of the Onondaga County Health Department is to protect and improve the health of all residents of Onondaga County. The Onondaga County Health Department has numerous programs and services designed to achieve this mission, including screenings, clinics, immunization and family planning.

Oswego County Health Department 70 Bunner St. Oswego, NY 13126 Phone: 315-349-3547 Website: oswegocounty.com/health/

� The Oswego County Health Department offers a variety of services to all residents of Oswego County, including preventive health services, certiﬁed home healthcare, long-term home healthcare, certiﬁed hospice, and a maternal and child health program.

Hospice Friends of Oswego County Hospice 34 E. Bridge St., Suite 202 Oswego, NY 13126 Phone: 315-343-5223 Website: www.friendsofhospice.org

� The Friends of Oswego County Hospice is a not for proﬁt agency that

supports Oswego County Hospice through public awareness activities and financial assistance. Community contributions, memorial donations and foundation gifts make it possible for Hospice to provide services regardless of a patient’s ability to pay. These donations make it possible for the Friends of Hospice to help patients and their families who are experiencing financial difficulties and to provide the extra resources necessary so patients and their families can make the most of their final moments together.

Hospice of CNY 990 Seventh North St. Liverpool, NY 13088 Phone: 315-634-1100 Email: info@hospicecny.org Website: www.hospicecny.org

ing conservation, DOT hearing testing, custom ﬁtted devices for hearing protection and recreational activities, as well as hearing aids and assistive listening devices, are available. The practice’s goal is to measure hearing accurately, provide a through explanation of the results and provide all the options available to assist the person in obtaining the best results.

J Waligora Audiology 6700 Kirkvills Road, Suite 107 E. Syracuse NY 13057 Phone: 315-463-1724 Email: jwaligora@cnymail.com Website: www.jwaligora-audiology. com

� Hospice of Central New York is a community resource at the end of life, providing comprehensive comfort care to patients and families through interdisciplinary services, bereavement counseling, education and collaboration. They serve patients and their caregivers in Onondaga, southern Oswego and western Madison counties.

� The practice provides a wide range of services to help people hear better and improve their quality of life. Audiologists evaluate patients’ hearing and give them honest, unbiased feedback about their hearing health. If hearing aid technology or assistive devices are needed, professionals will help patients choose the device that works best. The practice then provides complete service.

Hospice of the Finger Lakes

Maico Hearing Aid Service

1130 Corporate Drive Auburn, NY 13021 Phone: 315-255-2733 Website: www.hospiceoftheﬁngerlakes.org

� Hospice of the Finger Lakes exists to offer compassionate guidance and supportive services, providing quality of life with dignity in a comforting home setting, to terminally ill persons and those who love and care for them.

Hearing dB Audiology Associates, P.C. 5992 E. Molloy Road Syracuse, NY 13211 Phone: 315-410-1295 Website: dbaudiologycny.com

� Owner Douglas G. Brown is a New York state licensed audiologist who has been providing services to Central New York for more than 35 years. Originally located in a hospital, then a medical center, the practice has its own facility conveniently located from any direction. Services include audiologic evaluation of hearing loss for diagnostic and occupational purposes. Hear-

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1001 Vine St. Liverpool NY 13088 Phone: 315-451-7221 Website: maicohearing.com

� Maico Hearing Aid Service has been an established business in the Syracuse area for nearly 50 years. Originally located in downtown Syracuse for about 36 years, the business relocated to Liverpool since April 1993. The practice is member of the Liverpool Chamber of Commerce and the Better Business Bureau. The staff serves the hearing impaired with pride and dedication. The practice’s commitment is to provide people with the knowledge and understanding of their hearing loss along with the necessary information, education, testing, and counseling required for successful results with hearing instruments.

Hotlines Adelphi New York Statewide Breast Cancer Hotline and Support Program Adelphi University School of Social Work

One South Ave. Garden City, NY 11530 Phone: 1-800-877-8077; 516-877-4320 Website: www.adelphi.edu/ nysbreastcancer

� This hotline provides information, referrals and support to women who have breast cancer or anyone with concerns about breast cancer. The hotline is staffed by volunteers who are professionally trained and supervised, and are breast cancer survivors. The hotline operates 24 hours a day, seven days a week. The line is staffed from 9 a.m. to 9 p.m. daily and volunteers will answer calls personally during this time. At other times, calls are taken by an answering machine and volunteers will return those calls as soon as possible - usually the same day.

Abuse & Assault Hotline Service to Aid Families (SAF) Phone: 315-342-1600

� The hotline is staffed by trained counselors and is available 24 hours. SAF is the domestic violence and rape crisis program for Oswego County and has provided crisis, supportive, advocacy and educational services throughout Oswego County for more than30 years.

Contact Community Services – Suicide Prevention Hotline Onondaga County 315-251-0600 Cayuga County 1-877-400-8740

� Trained volunteers offer 24-hour telephone counseling to callers in crisis or in need of help conﬁdential and free.

Domestic Violence Hotline Phone: 1-800-942-6906 (English) 1-800-942-6908 (Spanish) 1-800-818-0656 (TTY Line) Website: nyscadv.org

� Callers receive information and referrals to shelters, safe homes, counseling, support groups from the battered and formerly battered, legal assistance, referral to child abuse hotlines, elder abuse services and local social services departments.

Homeless Hotline (Oswego County Opportunities) Phone: 315-342-7618 or 1-877-342-7618 (Toll Free)

National Runaway Switchboard

mandated reporters: 315-422-9840

3080 N. Lincoln Ave. Chicago, IL 60657 Phone: 1-800-RUNAWAY (1-800-786-2929) Website: www.1800runaway.org

State Child Abuse and Maltreatment Register

� This hotline services runaway and homeless youth in crisis by providing non-judgmental and non-directive crisis intervention. Information and referral is given and agencies can be phoned for further services. Free bus tickets can also be provided for youth who would like to return home.

NYS Justice Center for the Protection of People with Special Needs Hotline Phone: 1-855-373-2122; 1-855-373-2123 (TTY)

� The Justice Center operates a centralized, statewide toll-free hotline and incident reporting system that receives and tracks allegations of abuse and neglect 24 hours a day, seven-days a week. Reports are made by service providers and others who are “mandated reporters” as well as by any individual who witnesses or suspects the abuse or neglect of a person with special needs.

New York State HIV Counseling Hotline Phone: 1-800-872-2777 1-800-369-2437 (TDD) 1-800-233-SIDA (Spanish language hotline)

� This hotline offers trained counselors who answer questions, assess risk, assist in prevention strategies and discuss a wide variety of issues. It also offers referrals to testing sites, community service programs, designated AIDS care facilities and other services.

Onondaga County Department of Social Services 421 Montgomery St. Syracuse, NY 13202 Website: www.ongove.net/dss/ Child Protective Services (CPS): 315-435-2884 Adult and Family Services: 315-435-2815 Child Abuse Report Hotline for general public: 315-422-9701; 1-800-342-3720 Child Abuse Report Hotline for

Capital View Ofﬁce Park 52 Washington St. Rensselaer, NY 12144-2796 Phone: 1-800-342-3720; 1-800-638-5163 (TDD/TTY) Ofﬁce: 518-473-7793 (non-emergency number) Website: www.ocfs.state.ny.us/ main/cps/

� Provides 24-hour a day services for the purpose of reporting cases of suspected child abuse anywhere in the state. The calls are taken in Albany and services can be dispatched by county by contacting case workers.

Suicide Prevention Phone: 1-800-273-TALK (8255) Website: suicidepreventionlifeline. org

Upstate New York Poison Center SUNY Upstate Medical University 750 E. Adams St. Syracuse, NY 13210 Phone: 1-800-222-1222; 315-464-5424 (TTY) Public Information: 315-464-5375 Ofﬁce: 315-464-7078 Website: www.upstate.edu/poison

� This agency is responsible for 54 counties in Upstate New York. It provides telephone management when poisoning occurs and supplies information regarding poisoning inquiries. It is also involved with educating the general population and healthcare professionals through outreach and also acts as a resource and referral service.

Home Care Franciscan Health Support 333 Butternut Drive Suite 100 DeWitt, NY 13214 Phone: 315-458-3200 Website: www.franciscancompanies. com

� Serving Central New York and Northern Pennsylvania’s respiratory and medical equipment needs for nearly 30 years, Franciscan Health Support takes pride in its patient-centered care. From CPAP to walkers, sleep apnea treatment to home health aides, FHS

2014 CNY’s Healthcare Guide - 69

employs registered respiratory therapists who specialize in clinical follow up care in the patients’ homes.

Franciscan Lifeline 333 Butternut Drive, Suite. 100 DeWitt, NY 13214 Phone: 315-492-8175 Website: www.franciscancompanies. com

� Lifeline Medical Alert provides peace of mind for elders and caregivers. If the user falls, help is moments away. Lifeline with Auto Alert detects the fall even if the user cannot push the button. Franciscan Companies also offers the Philips medication dispenser which sounds an alarm when it’s time to take medications. Both products help elders live at home independently

means of providing care, support and advocacy to those with progressive or life threatening illnesses regardless of their treatment choice or prognosis), pediatric, telehome care monitoring and wound care. Non-medical services include companions, durable medical equipment, home safety assessment, paperwork & claims assistance, personal emergency response system and transportation. Primary service area is Onondaga County. Depending on the scope of service needed, some programming may be available in Cayuga, Chenango, Cortland, Jefferson, Madison, Oneida, Oswego, and Tompkins counties. Payment is accepted from Medicare, Medicaid, third party insurance and/ or private pay.

Housing & Shelters

VNA Homecare 1050 West Genesee St. Syracuse, NY 13204 Phone: 315-477-HOME Website: 477HOME.org

� VNA Homecare is one of the area’s most trusted, respected and widelyknown community-based home care systems. It is comprised of two certiﬁed home health agencies (CHHA): CCH Home Care & Palliative Services, Inc. and the Visiting Nurse Association of Central New York, Inc., VNA Homecare Options, LLC, a Managed Long Term Care (MLTC) Medicaid Plan for those eligible for a nursing home level of care, and two licensed home care agencies, Home Aides of Central New York, Inc. (HACNY) and Independent Health Care Services, Inc. (IHCS). Most recently, they began operating an adult day program. The system also includes two charitable entities, the Eldercare Foundation and the VNA Foundation of Central New York. Operating 24 hours a day, seven days a week, VNA Homecare is one convenient resource for all medical and non-medical home care needs. The staff includes home health aides, nursing, a nutritionist, physical and occupational therapy, social work, speech language pathology and support services. Medical specialties include: care management, cardiac, chronic disease self-management, diabetes, long term home healthcare, maternal and child health, medication management, optimal aging, palliative care (a

Arbor House-Chemical Dependence Program 53 Hall Road Hannibal, NY 13074 Phone: 315-564-5506 Website: www.oco.org

� This facility is designed for adults recovering from any form of substance abuse. The facility provides a structured, home-like setting for up to 16 persons making the transition into abstinent living and provides trained assistance from resident staff.

Christopher Community 990 James St. Syracuse, NY 13203 Phone: 424-1821; 1-800-662-1220 (TDD/TYY) Website: www.christophercommunity.org

� Christopher Community is a notfor-proﬁt development and management company which specializes in promoting low-income housing and health facilities for the elderly. It is staffed by professional management personnel skilled in all phases of management such as accounting, leasing, personnel, governmental reporting, building operations and the provision of social services to residents.

Exodus House 305 Geddes St. Syracuse, NY 13201 Phone: 315-299-7153

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Website: wwwexodus3ministries. org

� Under the auspice of Exodus 3 Ministries, Exodus House is a strengthbased, solution focused program for women. Through its residency program, women are assisted with the skills and resources necessary to rebuild their lives and develop healthy, sustainable relationships with their families, service providers, faith communities and the community a large. To enroll, women must be at least 18, homeless or in imminent danger of becoming homeless, free from drugs or alcohol for at least 24 hours prior to admission and willing to work toward becoming independent and establishing permanent housing. Women may stay at the residence for one year free of charge.

Ronald McDonald House Charities of CNY 1100 E. Genesee St. Syracuse, NY 13210 Phone: 315-476-1027 Website: www.cnyronaldmcdonald house.org

� Provides a “home-away-fromhome” for families with children who are hospitalized with serious illness or injury. Guests need a referral from a doctor’s ofﬁce or hospital social worker and families must live 15 miles outside of Syracuse to receive services.

Sarah House 100 Roberts Ave. Syracuse, NY 13207 Phone: 315-475-1747 Website: www.sarahhouse.org

� Sarah House is a “home away from home” for out-of-town patients and families of patients seeking medical care in the CNY area. It offers lodging, transportation, meals and comfort to seniors, veterans, low-income families and families whose extended stay away from home may cause a ﬁnancial hardship. Donation of $20 is requested, but no one is turned away for inability to pay.

Vera House 6181 Thompson Road Suite 100 Syracuse, NY 13206 Phone: 315-425-0818 Website: www.verahouse.org

� Vera House is a comprehensive domestic and sexual violence service agency providing shelter, advocacy,

and counseling services for women, children & men, education and prevention programs and community coordination. It provides emergency shelter, counseling and outreach services and prevention programming. Vera House also offers a 24-hour support line at 315-468-3260; 315-484-7263 (TTY).

Services to Aid Families Oswego County Opportunities, Inc. Midtown Plaza, Lower Level Oswego, NY 13126 Phone: 315-342-1544 Website: www.oco.org

� Programs offered include the abuse and assault hotline, crime victim assistance program, domestic violence program, rape crisis program, victim support project, school prevention program and community education. SAF provides emergency shelter and advocacy to any individual.

Insurance Fidelis Care 5010 Campuswood Drive East Syracuse, NY 13057 Phone: 1-888-FIDELIS (1-888-343-3547) Website: ﬁdeliscare.org

� As the New York State Catholic Health Plan, Fidelis Care offers quality, affordable coverage for children and adults of all ages and at all stages of life, including products available through New York State of Health: The Ofﬁcial Health Plan Marketplace. With more than 910,000 members in 59 counties statewide, Fidelis Care was founded on the belief that all New Yorkers should have access to affordable, quality health insurance.

Interpreting & Translation Services MAMI Interpreters Utica, NY 13501 287 Genesee St., Suite 101 Phone: 315-732-2271 Syracuse, NY 13203 731 James St. Suite 315 Phone: 315-214-5003 Albany, NY 12210 33 Central Ave. Phone: 518-426-1626

Website: www.MAMIInterpreters. org

� MAMI Interpreters, also known as the Multicultural Association of Medical/Legal Interpreters, provides trained on-site and telephonic interpreters in Upstate New York. More than 55 languages are available 24/7 for the medical, legal and social service settings. In addition, MAMI uses certified translators for the translation of written documents in over 100 languages. MAMI is nationally known for the quality of its interpreter-trainings that include medical, social, court and legal interpreting courses that produce state and nationally certified interpreters. All courses include components in procedures for specific settings, ethics, cultural brokering and terminology. MAMI interpreters are active participants in professional organizations, including the National Association of Judicial Interpreters and Translators (NAJIT) and the National Council of Interpreters in Health Care (NCIHC). MAMI interpreters adhere to a strict code of ethics and comply with HIPAA regulations. All MAMI interpreters are covered by professional liability insurance. Before being admitted to the MAMI team, all MAMI interpreters must also pass health and background checks.

Laboratory Services Quest Diagnostics, Inc. Phone: 315-458-5592 Website: www.questdiagnostics.com

� National Medical Laboratory with local ties to the Syracuse region. Offering convenient locations for collecting patient specimens and providing lab services to physicians in the community. It works with most major insurance plans. To ﬁnd the location nearest you, please visit website.

Nutritional Health Eat Smart NY Program of Cornell Cooperative Extension Cayuga County 248 Grant Ave. Auburn, NY 13021 Phone: 315-255-1183

Website: blogs.cornell.edu/ccecayuga Madison County P.O. Box 1209 100 Eaton St. Morrisville, NY 13408 Phone: 315- 684-3001 Website: ww.madisoncountycce.org Onondaga County The Atrium, 2 Clinton Square Syracuse, NY 13202 Phone: 315-424-9485 Website: www.extendonondaga.org Oswego County 3288 Main St. Mexico, NY 13114 Phone: 315-963-7286 Website: www.thatscooperativeextension.org � Nutrition education for people with low incomes, including meal planning, stretching food dollars, and choosing healthy foods. Criteria for participation are families and individuals who receive SNAP WIC, Medicaid, SSI or children in Head Start. No cost.

Meal on Wheels Cayuga County 160 Genesee St. Auburn, N.Y. 13202 Phone: 315-253-1550 Website: www.cayugacounty.us/ aging/homemeals.htm North Area Meals on Wheels 413 Church St. North Syracuse, NY 13212 Phone: 315-452-1402 Website: www.namow.org Oswego County 239 Oneida St. Fulton, N.Y. 13069 Phone: 315-598-4712 Website: www.oco.org/nutrition Syracuse Ofﬁce 300 Burt St. Syracuse, N.Y. 13202 Phone: 315-478-5948 Website: www.meals.org

� Home delivered meals are provided Monday through Friday to senior citizens 60 or older and are funded in part through Ofﬁce for the Aging grants. Participants of this program have a voluntary and private opportunity to contribute toward the cost of their meals. Those younger than 60 are charged a fee for services. In most circumstances, ﬁnancial assistance is available to those who cannot pay. Inquire about options

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and availability.

SNAP (Supplemental Nutrition Assistance Program) John H. Mulroy Civic Center 421 Montgomery St. Syracuse, 13202 Phone: 315-435-2700 Website: www.ongov.net/dss/ foodStamps.html

� Supplemental Nutrition Assistance is a federally funded program with the purpose of reducing hunger and malnutrition by supplementing the food purchasing power of eligible low-income individuals. SNAP benefits are issued monthly to participants in the program. Benefits are provided through electronic benefit transfer at grocery and other retail stores that have been authorized by the Supplemental Nutrition Assistance program. Eligibility for SNAP benefits is based on a number of factors established by the federal government, however, if a household has little or no money and needs help right away, it may qualify for “expedited” Supplemental Nutrition Assistance benefits.

Women Infants and Children Cayuga County 157 Genesee St. Auburn, NY 13021 Phone: 253-1406 Website: www.co.cayugacounty. us/hhs/doh/wic Herkimer: 401 E. German St. Herkimer, NY 13350 Phone: 315-866-5029 Website: www.healthymadison county.org/MadisonHD/index.html Madison: 603 Seneca St. Oneida, NY 13421 Phone: 315-363-3210 Website: www.healthymadisonc ounty.org/aboutus/faq-wic.htm Onondaga County 375 W. Onondaga St., Room 12 Syracuse, NY 13202 Phone: 315-435-3304 Website: www.ongov.net/health/ WIC.html Oswego County 10 George St. Oswego, NY 13126

Phone: 1-888-730-3803 (toll-free); 315-343-1311 Website: www.oco.org/Health/

Orthopedic Services Syracuse Orthopedic Specialists, PC 5719 Widewaters Parkway Syracuse, NY 13214 Phone: 315.251.3100 Website: www.sosbones.com

� Syracuse Orthopedic Specialists is Central New York’s regional leader in providing quality, orthopedic care to patients. Our team of experienced orthopedic physicians and support staff offers state-of-the-art medical care, from diagnosis and treatment to rehabilitation and recovery. SOS excels in relieving pain, restoring function and returning patients to their regular activities as quickly as possible. For more than 35 years, SOS has provided customized, comprehensive care to thousands of satisﬁed patients and families, from athletes on the ﬁeld to employees in the workplace.

Upstate Orthopedics 6620 Fly Road E. Syracuse, NY 13057 Phone: 315-464-4472 Website: www.upstateorthopedics. com � Upstate Orthopedics is a private medical group afﬁliated with Upstate Medical University. In addition to being general orthopedic surgeons, each member of the practice maintains a special surgical competency, such as orthopedic oncology, sports medicine, spine, pediatrics, hand and wrist, and foot and ankle. The practice’s 100,000square-foot high-tech medical and educational center — Upstate Bone & Joint Center — is located on Fly Road in DeWitt. The Center includes the practice’s medical ofﬁce, Upstate Orthopedics Ambulatory Surgery Center, a SUNY conference and training center as well as physical therapy, pain management

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and prosthetics providers. The facility offers the most comprehensive orthopedic care in the region and draws patients from 15 counties. The site provides free parking and easy pick-up and drop-off accommodations.

Pregnancy Support & Prevention Adolescent Pregnancy Prevention and Services, Oswego County BOCES 179 county Route 64 Mexico, NY 13114 Phone: 315-963-4251 Website: www.oswegoboces.org

� The mission of Oswego County BOCES’ Adolescent Pregnancy Prevention and Services (APPS) Project is to coordinate the provision of high quality and innovative APPS strategies for the residents of the county. Intervention strategies focus on the reduction of premature sexual activity and parenthood, which present potential long-term medical, social, economic and psychological problems to adolescents, their families, the children they bear and society at large. Oswego County BOCES provides counseling and education on human sexuality and health issues to students in area schools. Services are conﬁdential.

Cayuga County Health Department Maternal and Child Health Program 8 Dill St. Auburn, NY 13021 Phone: 315-253-1560 Website: co.cayuga.ny.us/hhs/doh

� Open to Cayuga County residents; Registered Nursing visits throughout pregnancy to help promote a healthy pregnancy though education and teaching. Open to Medicaid- or WICeligible pregnant women in Cayuga County. Private insurance billed: no cost for services to the individual.

New Life Crisis Pregnancy Center 3349 Main St. P.O. Box 445 Mexico, NY 13114 Phone: 963-CARE (2273) Website: www.newlifecpc.org

� This program offers free pregnancy

tests, education on pregnancy and alternatives to abortion, adoption assistance, housing, clothing, furnishings, referral to community agencies and support groups for birth mothers. Also offers Earn While You Learn Program where mothers can earn free diapers, clothing, formula, etc. All services are free and conﬁdential and available to people of all faiths and ages.

OPTIONS Fulton 1001 S. First St. Fulton, NY 13069 Phone: 315-598-6664 Oswego 75 E. First St., Midtown Plaza Oswego, NY 13126 Primary phone to sign up: 315-342-7532 Website: www.oco.org

� OPTIONS program offers support services for all pregnant and parenting youth up to 21 years of age are eligible. Designed to prepare pregnant and parenting teens to be successful in life, OPTIONS provides counseling and education in the areas of pregnancy, pre- and post-natal care, labor and delivery, parenting, nutrition, mental health, family planning, job preparation, continuing education support, tutoring, mental health counseling, nutrition, decision making and life skills, and a DADS program. There is no cost; this is a program of Oswego County Opportunities.

Planned Parenthood of the Rochester/Syracuse Region 1120 E. Genesee St. Syracuse, NY 13210 Phone: 866-600-6886, 315-475-5540 Website: www.pprsr.org

� Planned Parenthood provides reproductive healthcare, education, counseling and leadership in preserving the right to reproductive freedom. Special emphasis is given to women who have limited access to reproductive services. Health services, emergency contraception, community education, rape crisis services (Rochester), family planning and other programs are offered.

Pregnancy Care Center Oswego 140 W. Utica St. Oswego, NY 13126 Phone: 315-343-4866

Central Square 255 Hungry Lane Road Central Square, NY 13036 Phone: Call Oswego ofﬁce Website: www.oswegopregnancy.org

� The Pregnancy Care Center provides free pregnancy testing, confidential peer counseling as well as referrals for no cost prenatal care, financial aid, adoption and other community services. Trained advocates provide information about pregnancy, abortion, STDs and related issues and discuss options in a caring and non-judgmental manner. The Earn While You Learn program on parenting and pregnancy and other topics enable parents-tobe to earn items they will need. Also offers post-abortion counseling and ongoing support and friendships. All services are free and confidential.

Oswego County Health Department 70 Bunner St. Oswego, N.Y. 13126 Phone: 315-349-3547/ 1-800-596-3200, ext. 3547 Website: oswegocounty.com/health

� Free pregnancy testing is available. Call 349-3391 to schedule an appointment.

Schools

Pregnancy Care Center of Cayuga County 75 Genesee St. Auburn, NY 13021 Phone: 315-255-2778; 1-800-712-4357 (24-7 help line) Website: www.auburnpregnancy carecenter.com

Bryant & Stratton College

� Pregnancy Care Center of Cayuga County assists young women and their families who are encountering the issues of an unplanned pregnancy to help them ﬁnd the necessary resources to meet their needs. The center provides free pregnancy tests, referrals to doctors and community agencies, information on STDs, childbirth education lessons, parenting lessons, life skills lessons, men’s mentoring information, abstinence information, education on types of abortion procedures and their risks, and small group studies. All pregnancy options are discussed. Material aid assistance is provided while attending lessons. All services are free and conﬁdential.

REACH CNY, Inc. 1010 James St. Syracuse, NY 13203 Phone: 315-424-0009 Website: www.reachcny.org

Regional Training Center for the New York State Health Department’s AIDS Institute, serving Central New York and the Southern Tier. REACH CNY’s O!SNAPP program empowers youth to prepare them for a healthy and successful adulthood. REACH CNY hosts the Central New York Ofﬁce of the NYS Sudden Infant and Child Death Resource Center.

� REACH CNY, Inc. provides resources, education, advocacy and collaborative projects to improve health and reduce health disparities in Central New York, focusing on prenatal and perinatal health, adolescent health, and HIV/AIDS. REACH CNY is the

North Campus, 8687 Carling Road Liverpool NY 13090 Syracuse Campus 953 James St. Syracuse NY 13203 Phone: 315-625-6500 (North) 315-427-6603 (Syracuse) Website: www.bryantstratton.edu

� For more than 155 years, Bryant & Stratton College has helped students and working adults succeed in the real world providing a supportive, friendly environment for higher learning. The college emphasizes the skills today’s employers want. Degree programs include accounting and business management as well as nursing and paralegal skills. Its associate’s and bachelor’s degree programs combine classroom instruction with real-world experience. Flexible schedules enable students to complete their degree programs in a way that ﬁts their life. Two-year associate’s degree and four year bachelor’s degree are offered (when enrolled full-time in consecutive semesters).

Keuka College - Accelerated Studies for Adults Program One Keuka Business Park Penn Yan, NY 14527 Phone: 1-866-255-3852 Website: www.keuka.edu/asap

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� Keuka College, founded in 1890, is a liberal arts college with a strong focus on career and pre-professional education. The Accelerated Studies for Adults Program (ASAP) expands on Keuka’s tradition of excellence, offering convenient, affordable degree options for working students. Through an accelerated format of classes one night a week, students in the Central New York area can earn their degree without sacriﬁcing work and family priorities. Keuka offers bachelor’s degrees in nursing for RNs, social work, organizational management and criminal justice systems, as well as master’s degrees in nursing, management and criminal justice administration. Classes are delivered in seminar format and bring together the diversity of student and faculty work experience. Programs begin three times a year in the spring, summer and fall, and are offered close to home at local community colleges and hospitals.

Le Moyne College 1419 Salt Springs Road Syracuse, NY 13214 Phone: 315-445-5444 Website: www.lemoyne.edu

� Recognizing that healthcare is one of the fastest growing segments of the economy, Le Moyne College offers programs in nursing, physician assistant studies, and a new healthcare leadership certificate. For nursing, Le Moyne offers a full palette of programs, including a unique 1+2+1 program for entering college freshmen, where they complete their RN and bachelor’s degree and an RN to BS program that completes one’s nursing education when they transfer in with their RN associate’s degree. (Learn more about nursing at Le Moyne at www.lemoyne. edu/nursing). For physician assistant studies, the college offers a Master of Science program, with required course work and rotations completed in a two-year (24 months) curriculum. The overarching philosophy of the program is the bio-psycho-social approach to patient care and a unique focus of the program is on cultural competence and delivery of healthcare to diverse populations. (Learn more at www.lemoyne. edu/pa). A Health Care Leadership Certificate is now offered through the Madden School of Business; this new graduate-level certificate focuses on current issues and challenges in

the healthcare ﬁeld. By use of faculty working in healthcare leadership positions in the community, students are exposed to real time case studies and will develop the skills necessary to anticipate and address future challenges facing healthcare operations and patient care. (More info at www. lemoyne.edu/healthcareleader).

Nazareth College Department of Nursing 4245 East Ave. Rochester NY 14618 Phone: 585-389-2709 Website: www.naz.edu/healthand-human-services/nursing

� The goal at Nazareth College Department of Nursing is to prepare professional nurse generalists who not only possess an in-depth knowledge of nursing, but also provide culturally congruent nursing care to individuals, families, groups and communities in and across all environments. The college’s curriculum is rich with humanities, biological and social sciences as well as the teaching of a transcultural nursing framework. Nazareth is a coeducational, independent college on a suburban campus just outside Rochester. The college challenges students to rise to their potential with a liberal arts and sciences foundation, professional programs, experiential learning and an innovative curriculum that addresses the current and emerging needs of the world — ranging from economics to physical therapy to environmental science and sustainability. With more than 40 undergraduate, graduate, and continuing education programs, a vibrant arts center and a variety of athletics, clubs and organizations, Nazareth prepares students to be successful professionals and engaged citizens.

New York Chiropractic College 2360 State Route 89 Seneca Falls, NY 13148 Phone: 800-234-6922 Website: www.nycc.edu

� New York Chiropractic College is a long established college dedicated to academic excellence, quality patient care and professional leadership. Degree programs include Doctor of Chiropractic, Master of Science in Acupuncture, Master of Science in Acupuncture and Oriental Medicine, Master of

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Science in Applied Clinical Nutrition (online delivery) and Master of Science in Human Anatomy & Physiology Instruction (online delivery).

Senior Services Accessibility Solutions, Inc. 115 Luther Ave Liverpool, NY 13088 Phone: 800-683-9563 Website: wantalift.com

� Accessibility Solutions provides professional sales, rentals, installation and service on stairchairs, wheelchair lifts, elevators, dumbwaiters and other accessibility solutions for home and business. It has a full-time staff of certiﬁed technicians that install and service all of the leading lift brands. Its mission is to enable people who have challenges with stairs in their home and public spaces by eliminating the barriers to accessibility that buildings often create.

Alzheimer’s Association, CNY Chapter 441 W. Kirkpatrick St. Syracuse, 13204 Phone: 315-472-4201; 1-800-272-3900 (24-hour helpline) Website: www.alzcny.org

� Services for people with Alzheimer’s disease/dementia include information and referral services, care consultations, education and training for families and professionals, support groups, the Kirkpatrick Day Program and the MedicAlert and Safe Return program.

Arc of Onondaga Senior Opts Day Program 677 S. Salina St. Syracuse, NY 13202 Phone: 315-579-5625 Website: www.arcon.org

� A smaller and slower-paced community for people 55 and older. Participants are assisted by a retirement specialist to pursue a variety of activities according to individual choice.

At Home Independent Living 4464 Milton Ave. Camillus, NY 13031 Phone: 315-579-HOME (4663) Website: www.athomeindepen dentliving.com

� At Home is the perfect adjunct service for the elderly or disabled person who is having trouble coping with independent living because of chronic disability, Alzheimer’s disease or increasing frailty. Through a combination of compassionate caregivers and supportive technologies, individualized care plans our developed through are consultative approach to providing care. Services hours are customizable from a few hours per week to 24 hours/7 days depending on client needs and include cooking, cleaning, transportation, pet care, medical reminders and a whole lot more.

Catholic Charities Onondaga County 1654 W. Onondaga St. Syracuse, NY 13204 Phone: 315-424-1800 Website: www.ccoc.us/

� Programs for seniors include EISEP (Expanded In-Home Services for the Elderly), Project Fix, and Neighborhood Advisers (outreach and information and referral services in speciﬁc geographic areas of the city and county, assisting the elderly with issues relating to Social Security, Medicare and other beneﬁts. The Adult Aide program provides regularly scheduled intensive home visitors who provide advocacy, socialization and referral services for adult victims of elder abuse/neglect and domestic violence.

Cayuga County Long-Term Care Access Ofﬁce Boyle Center 149 Genesee St. Auburn, NY 13021 Phone: 315-253-1100 Website: www.cayugacounty.us

� Includes information and referrals, intake and screening, home assessment/evaluation, care plan development, case management and community PRI assessments (screening for nursing home placement) and access to Medicaid home care programs and Ofﬁce for the Aging programs such as care giving support, respite and EISEP (home care).

Clover Corner Senior Program Huntington Family Center 405 Gifford St. Syracuse, NY 13204 Phone: 315-476-3157; 410-0306

Website: www.huntingtonfamily centers.org

� This program offers seniors more than 60 hot lunches on weekdays, field trips, arts and crafts, computer classes, exercise, and bingo. This is a free service to income-qualified and transportation provided according to availability. Through their Neighborhood Adviser Program, advisers visit seniors in their homes, help fill out forms (HEAP, Medicare Savings Plan, Food Stamps, SSI, SNAP, etc.), locate services and and provide individual and group presentations on benefits, entitlements and other topics of interest (Spanish speakers available). Coordinated and funded by a grant from the Department of Aging and Youth, New York State Office for the Aging and the U.S.Administration on Aging

Elder Law Clinic Syracuse University College of Law, Suite 440 Syracuse, NY 13244 Phone: 315-443-4582, 1-888-797-5291

� The Elder Law Clinic offers free legal services to persons 65 and older. Law students, supervised by a practicing attorney, represent elderly clients in cases involving health insurance (Medicare, Medicaid, and private insurance), access to medical care, advance directives, social security issues, consumer law, housing law and more. New cases accepted between September and March and is dependent upon case load.

Eldercare Locator Phone: 1-800-677-116 Website: eldercare.gov/Eldercare. NET/Public/Index.aspx

� This is a public service of the U.S. Administration on Aging connecting you to services for older adults and their families. The goal is to provide users with the information and resources that will help older persons live independently and safely in their homes and communities for as long as possible. Through the telephone and website, the Eldercare Locator links those who need assistance with state and local area agencies on aging and community-based organizations that serve older adults and their caregivers.

Embracing Age 333 Butternut Drive, Suite 100

DeWitt NY 13214 Phone: 855-MY-HELP-2 Website: www.embracingage.org

� Embracing Age is offered by Franciscan Companies. The membership program helps elders remain independent by providing a single point of entry for older adults to receive quality products and trusted services that meet their daily needs. Services range from ﬁnancial and legal assistance to light housekeeping, transportation and home renovation. Members have exclusive access to an elderlife specialist who provides assessment, referral and advocacy services. Embracing Age’s pre-screened network of professionals provide services that members can trust.

Exceptional Family Services 1820 LeMoyne Ave. Syracuse, NY 13208 Phone: 315-478-1462 Website: www.contactefr.org

� Senior Caregivers Program serves families with a caregiver 55 and older caring for and sharing a home with an individual with a developmental disability. Supports families with future planning, including linkages to services and information on guardianship and Supplemental Needs Trusts. Assists individuals to apply for Medicaid and SSI/SSD, establish eligibility for developmental disability services, begin to secure appropriate support services and to choose a service coordinator. Also, refers caregivers to services for themselves as needed and coordinates the DD Aging Coalition which provides information and education on senior issues.

Jewish Family Services 4101 E. Genesee St. Syracuse, NY 13214 Phone: 446-9111, ext. 231 Website: www.sjfs.org

� This agency provides solutions, a comprehensive geriatric care management service including ﬁnancial case management; Expanded In-Home Service to the Elderly Program; Kosher Meals on Wheels, senior companions, Project Chaver (matches caring, personable volunteers with home-bound seniors who beneﬁt from home visits, reassuring phone calls and help with errands), family life education, counseling and support services. Sliding-fee scale, Medicare and some private in-

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surance accepted for therapy services; other services offered on a sliding fee scale.

Lifeline 140 W. Sixth St., Suite LL30 Oswego, NY 13126 Phone: 315-343-1887 Website: www.oswegohealth.org

� This program offers 24-hour a day emergency communication services, administered through Oswego Hospital. By pushing a button, a call for help is placed to Lifeline’s state-of-the-art monitoring center and assistance is immediately dispatched. Sliding scale for fee based on income; third-party payers can also be an option by referral.

Loretto 700 E. Brighton Ave. Syracuse, NY 13205 Phone: 315-469-1991 Website: www.loretto-cny.org

� Loretto is a network of agencies committed to transforming the face of elder care in Central New York. Loretto is one of the area’s largest elder care providers with services ranging from independent and assisted living, an adult medical day program, rehabilitation and skilled nursing care, with every option in between. In addition, Loretto’s PACE CNY (Program of Allinclusive Care for the Elderly) provides an option for hundreds of nursinghome eligible elders to receive needed services while living in the community. Established in 1926, Loretto has developed a strong tradition of innovation in elder care. Today, Loretto offers 19 programs at 18 sites in and near Syracuse. With an annual budget of approximately $115 million, Loretto’s nearly 2,000 full- and part-time employees serve an average of 6,000 elders and their families each year.

Program participants must have a medical need in order to qualify for the services provided by Daybreak, and must visit the site for a minimum of ﬁve hours per day, one day per week. Covered by Medicaid.

Loretto Senior Housing 1301 Nottingham Road Jamesville, NY 13078 Phone: 251-2662, ext 3100 Website: www.loretto-cny.org

� Loretto housing is aimed at older individuals who need some assistance with personal care, daily activities and medications. Housing sites have 24 hour staff presence. Loretto Senior Housing’s extensive residential options and continuum of care are designed to meet the evolving needs of elders in Central New York.

New York State Ofﬁce for the Aging 2 Empire State Plaza Albany, NY 12223 Phone: 1-800-342-9871 Website: www.aging.ny.gov

� The New York State Office for the Aging’s (NYSOFA’s) home and community-based programs provide older persons access to a well-planned, coordinated package of in-home and other supportive services designed to support and supplement informal care. This helpline offers state and local information and referral about services for the aging. Information on local offices, legal problems, taxes, transportation, employment, nutrition, in-home services, healthcare and public benefit programs. Information on state publications and forms is also available. Spanish-speaking personnel available.

Ofﬁce for the Aging

Loretto Daybreak 161 Intrepid Lane Syracuse, NY 13205 Phone: 315-498-4405 Website: www.loretto-cny.org/day break

� Loretto’s Daybreak adult medical day program serves the medical needs of Central New York adults older than 21 in a comfortable and safe day setting up to six days a week. Daybreak is designed to help adults maintain their highest level of independence while continuing to live in their community.

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Cayuga County 160 Genesee St. Auburn, NY 13021 Phone: 315-253-1226 Website: www.cayugacounty.us/ aging/ Madison County 138 Dominick Bruno Blvd. Canastota, NY 13032 Phone: 315-697-5700 Website: www.ofamadco.org/ Onondaga County 421 Montgomery St. Syracuse, NY 13202 Phone: 315-435-2362

Website: www.ongov.net/ay Oswego County 70 Bunner St. Oswego, NY 13126 Phone: 315-349-3484 Website: www.oswegocounty.com/ ofa/index.html

PACE CNY 100 Malta Lane North Syracuse, NY 13212 Phone: 315-452-5800 TTY: 800-662-1220 Website: www.pacecny.org

� PACE CNY, Loretto’s innovative Program of All-inclusive Care for the Elderly and disabled adults aged 55 and over, in cooperation with St. Joseph’s Hospital Health Center, provides Onondaga County residents long term home healthcare services in the community. The purpose of PACE CNY is to provide a wide spectrum of care and services, including personal care, medication management and transportation to individuals who would otherwise qualify for nursing home care. From primary care physicians and nurse practitioners to social workers and dietitians, the PACE CNY interdisciplinary care team can provide home care services in the participant’s home, day health centers, hospitals or long term care facilities. On-call healthcare coverage by doctors and nurses is available 24 hours a day, seven days a week and 365 days a year.

Preswick Glen 55 Preswick Drive (Off Clinton Road, Route 12B) New Hartford, NY 13413 Phone: 315-734-9586 Website: www.preswickglen.com

� Preswick Glen is an independent senior living community and part of the Presbyterian Homes & Services’ family of services. It offers a community environment where you can live your life your way, make your own decisions, and everything else will be taken care of by the staff. It offers beautiful, private cottages with attached personal garages; open, airy, graciously appointed units with raised ceilings and magniﬁcent walk-in closets; spacious apartments; and life after hours. A spectacular light display welcomes families and visitors, and maintains a sense of security and pride for local residents. There’s always something to

do here —s ocial events, classes, activities and more. Attend when you want, or stay home if that’s your preference. The facility also offers an array of delicious dining options from the Glen Ivy formal dining room to the casual walkin bistro, to take-out. Plus you can always cook up what you like in your home. Call 317-734-9586 to schedule a tour or stop in anytime.

Seniors Helping Seniors Onondaga, Madison, and Cortland counties Phone: 315-280-0739 Oswego, Cayuga, and Seneca counties Phone: 315-720-4441 Oneida, and Madison counties Phone: 315-202-4058 Website: www.SeniorsHelping Seniors.com

� Seniors Helping Seniors is a service organization founded in 1998 with a mission to improve the dignity and quality of life of senior citizens by helping them remain independent in their home and in the community. Among the services Seniors Helping Seniors provides are companion care, homemaker services, transportation, shopping, yard work, handyman services, mobility assistance, 24-hour care and driving to and from doctor visits. Seniors Helping Seniors also hires and provides meaningful employment for the seniors who help deliver services the organization provides. The organization is active in Cayuga, Cortland, Madison, Oneida, Onondaga, Oswego, and Seneca counties.

VNA Homecare 1050 West Genesee St. Syracuse, New York 13204 Phone: 315-477-HOME Website: 477HOME.org

New York, Inc. (HACNY) and Independent Health Care Services, Inc. (IHCS). Most recently, they began operating an adult day program. The system also includes two charitable entities, the Eldercare Foundation and the VNA Foundation of Central New York. Operating 24 hours a day, seven days a week, VNA Homecare is one convenient resource for all medical and non-medical home care needs. The staff includes home health aides, nursing, a nutritionist, physical and occupational therapy, social work, speech language pathology and support services. Medical specialties include: care management, cardiac, chronic disease self-management, diabetes, long term home healthcare, maternal and child health, medication management, optimal aging, palliative care (a means of providing care, support and advocacy to those with progressive or life threatening illnesses regardless of their treatment choice or prognosis), pediatric, telehome care monitoring and wound care. Non-medical services include but are not limited to companions, durable medical equipment, home safety assessment, paperwork and claims assistance, personal emergency response system and transportation. Primary service area is Onondaga County. Depending on the scope of service needed, some programming may be available in Cayuga, Chenango, Cortland, Jefferson, Madison, Oneida, Oswego, and Tompkins counties. Payment is accepted from Medicare, Medicaid, third party insurance and/ or private pay.

Substance Addiction Alcoholics Anonymous – Syracuse Service Center 2513 James St. Syracuse, NY 13206 Phone: 463-5011 (24 hrs./day) Website: www.aasyracuse.org

� Alcoholics Anonymous is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. There are no dues or fees for AA, the only requirement is a desire to stop drinking. The Syracuse Services website offers

links to meeting places and times seven days a week throughout CNY.

C.H.A.D. 75 Genesee St. Auburn, NY 13201 Phone: 253-9786 Website: www.chadcounseling.org

� C.H.A.D. (Conﬁdential Help for Alcohol and Drug) provides professional outpatient counseling services for people and their families in Cayuga and surrounding areas who are abusing or dependent on alcohol or drugs. There is also a special focus for adolescents. It offers school-based prevention programming, including intervention, counseling and education. Works on sliding scale for those without insurance or Medicaid.

Chemical Dependency Treatment at Crouse 410 S. Crouse Ave. Syracuse, NY 13210 Phone: 470-8340; 1-800-727-6873 Website: www.crouse.org

� This program offers inpatient and outpatient services for individuals with chemical dependencies. An experienced health-care team that includes counselors, nurses, psychiatrists and other physician specialists runs the program. Self-referrals are welcome. Sliding fee and most insurance plans are accepted.

Conifer Park Clinic Outpatient Clinic 526 Old Liverpool Road Liverpool, NY 13088 Inpatient Clinic 79 Glenridge Road Glenville, NY 12302 Phone: 453-3911; 1-800-989-6446 Website: www.coniferpark.com

� This clinic provides a variety of therapy options including intensive outpatient groups, women’s groups, dual focus programs, adolescent treatment and 12-step groups. Unlawful possession of marijuana (UPM) classes are also available once a month. Treatment is covered by most third-party payers, health plans and Medicaid.

County of Oswego Council on Alcoholism and Addictions (COCOAA) Oswego 53 E. Third St.

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Oswego, NY 13126 Phone: 315-342-2370 Fulton 4 Tower Drive Fulton, NY 13069 Phone: 315-598-6707 Website: www.cocoaa.org/

� COCOAA offers a full range of family-oriented services to those affected by chemical dependency, as well as assistance to community professionals working with individuals who are addicted. Includes outpatient clinic treatments and prevention services. The outpatient treatment program is certiﬁed by the New York State Ofﬁce of Alcoholism and Substance Abuse Services, and accepts health insurance, Medicaid and offer sliding-fee scales.

Farnham Family Services Oswego 283 W. Second St. Suite 200 Oswego, NY 13126 Phone: 315-342-4489 Fulton 113 Schuyler St., Suite 1 Fulton, NY 13069 Phone: 315-593-0796 Website: www.farnhaminc.org/

� Farnham, Inc., a United Way agency, operates a not-for proﬁt, medically supervised, outpatient drug and alcohol treatment clinic, with intervention and prevention services available to all residents of Oswego and surrounding counties. Adult services include comprehensive evaluations for drugs and alcohol including medical assessment and psychosocial evaluation with individualized recommendations for treatment; individualized counseling; group treatment counseling and more.

Madison County Council on Alcohol and Substance Abuse – Bridges 3059 Seneca Turnpike, Suite E Canastota, NY 13032 Phone: 315-697-3947 Website: www.bridges-mccasa.org

� The mission of Bridges is to improve the quality of life by providing advocacy and services to the community, the workplace, families and individuals affected by addiction and the abuse of alcohol, tobacco and other substances. This agency offers information and referral for alcohol and substance abuse addiction.

Prevention Network 906 Spencer St. Syracuse, NY 13204 Phone: 315-471-1359 Website: www.preventionnetworkc ny.org

� Prevention Network is a nonproﬁt agency that educates, trains and provides prevention services and education pertaining to substance use, abuse, and addictions to the Central New York community. For more than 60 years, the agency has assisted individuals, families, schools and businesses through helpful information and training, anonymous referrals and support services to assure positive outcomes.

Syracuse Behavioral Healthcare 847 James St. (in-patient) Syracuse, NY 13203 Phone: 315-492-1184 329 N. Salina St. (out-patient) Syracuse, NY 13203 Phone: 315-471-1564 Website: www.sbh.org � Syracuse Behavioral Healthcare is one of Upstate New York’s most comprehensive and clinically progressive substance use disorder and other behavioral health services provider. SBH promotes recovery from the effects of substance use disorders and other behavioral health issues through healthcare programs at every stage of the rehabilitation process. It operates in Onondaga and Monroe Counties, with programs located in Syracuse and Rochester.

Support Groups ADD/ADHD Parent and Staff Support Group North Syracuse Central School District Cicero Elementary School 5979 Route 31 Cicero, 13039 Phone: 315-218-2500 Website: www.nscsd.org

� Meetings held from 6-7:30 p.m. at Cicero Elementary. Provides an informal setting for net-working and facilitated conversation about raising and educating children and teens with ADD or ADHD. This group is open to all school districts in the community, there is no fee or prior sign-up

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required.

Café Plus 216 W. Manlius St. E. Syracuse, 13057 Phone: 315-446-3124 Website: www.dreamscape.com/ cafeplus

� A coffee shop sponsored by the Brain Injury Coalition for people who have survived a head-injury or some type of head trauma or stroke.

CNY Celiacs Support Group 263 Roxbury Road Syracuse 13206 Phone: 315-463-4616 Website: www.cnyceliacs.org

� This organization supports those with celiac disease. CNY Celiacs Support Group hold meetings, offers literature for those newly diagnosed, provides counseling on the gluten-free diet and hosts an annual walk-a-thon fundraiser and a bimonthly meeting. Check the website for meeting dates and times. No cost for services.

CNY Sensory Processing Disorder Parents Connections Group Beacon Baptist Church Route 31 Clay, NY 13041 Phone: 315-247-4195 Website: www.cnyspdparents.com

� SPD Parent Connections is a support group for parents of children with sensory processing disorder and difﬁculties regardless of diagnosis. The organization hosts monthly meetings, offers guest speakers, and provides a chance for parents to share experiences and ideas that can help each other.

EnMotion Support Group 522 Liberty St. Syracuse, NY 13204 Phone: 315-652-9283

� EnMotion offers amputees and their loved ones the opportunity to share thoughts, ideas and information. The group was formed in 2006 by local residents Mary Petrarca and Noel Dobbins. It meets every second Tuesday at 6 p.m. The group does not meet in January and February.

Epilepsy Parent/Family Network Support 1045 James St., Suite 270

Syracuse, 13203 Phone: 315-477-9777 Website: www.epiny.org

� Epilepsy-Pralid, Inc (EPI) recently formed when the Epilepsy Foundation of Rochester-Syracuse-Binghamton and People Rebuilding And Living In Dignity (PRALID) joined together to form one organization. As one, EPI is committed to fulﬁlling the original purpose and intent of both legacy organizations by providing high-quality, tailored services to individuals and caregivers affected by brain injury, epilepsy, developmental disabilities and other neurological conditions.

FEAT of CNY 51 Carousel Lane Baldwinsville, NY 13027 E-mail: featcnynews@yahoo.com Website: www.featofcny.org

� Families for Effective Autism Treatment of CNY (FEAT CNY) is a notfor-proﬁt organization of parents and professionals founded to support families of children with Autism Spectrum Disorders (ASD). Offers general support, fun events and awareness events training. To ﬁnd out more, visit the website or email at the above address.

Tourette Syndrome CNY Support Group Phone: 315-635-6967 Website:www.tsa-gnys.org

� Meetings held from 7-9 p.m. on the third Tuesday of the month at Baldwinsville Public Library, 33 E Genesee St.

Transportation Services Oswego County Opportunities OCO Transportation Division 74 Pierce Drive Fulton, NY 13069 Phone: 315-598-4713 Website: www.oco.org/ transportation

cnyhealth.com

Medicaid Transportation Phone: 1-855-733-9395; information: 315-598-1514

� OCO is a certiﬁed provider of Medicaid transportation. The number connects callers with Medical Answering Services, (MAS) a call center that that now handles Medicaid eligibility requirements and schedules transportation requests for Medicaid recipients.

OCO RIDES

Retired Individuals Driving the Elderly Services (RIDES) provides the elderly with transportation to and from medical appointments in Onondaga County as well as the Watertown area. This program is made possible through the combined efforts of OCO Transportation, OCO Senior Services, RSVP and community volunteers.

Public Transportation

OCO Transportation provides ﬁxed-route service throughout the entire county with route deviation available with 24-hour advance reservation. Demand response service is available with three business days advance reservation. Monthly passes, tokens and other reduced fares available. Services provided Monday through Friday. All public routes are wheelchair accessible.

The Oswego County Transportation Coalition Phone: 315-598-4713 Website: www.forthebus.org

� The mission of the coalition is to improve access to community services for all county residents. Oswego County has a variety of public transportation providers designed to help you get to and from your destination in the most convenient and cost-effective ways possible and the website provides all of them in one place.

DAV Van (Disabled American Veterans)

Call-N-Ride Phone: 1-800-484-3287; 315-598-1514

service when public transportation is not readily available in their area. This service can be used for medical, social, or personal business.

� Curb-to-curb transportation for the elderly and persons with special needs for medical, social or personal business within Oswego County. Individuals and other general public may use the

Department of Motor Vehicles State Route 481 Fulton, NY 13069 Phone: 315-425-4352 Website: www.forthebus.org/ taxicab.htm

� Medical transportation for veterans: Any honorably discharged veteran may avail themselves of this free

2014 CNY’s Healthcare Guide - 79

149 Genesee St., Box 5 Auburn, NY 13021 Phone: 315-255-1733 Website: www.ci.auburn.ny.us Madison County 100 Eaton St. Morrisville, NY 13408 Phone: 684-3001 Website: www.rsvpmadison.org Onondaga County (Through Catholic Charities) Salina Civic Center 2826 Lemoyne Ave. Mattydale, NY 13211 Phone: 315-424-1810, ext. 12 Website: www.ccoc.us/ Oswego County 103 Rich Hall SUNY Oswego Oswego, NY 13126 Phone: 315-312-2317 Website: www.oswego.edu/about/ centers/obcr/rsvp.html

service. Must have 48 hours minimum notice to schedule a ride to either the VA Medical Center in Syracuse or to the Seneca Hill Outpatient Clinic.

Catholic Charities Onondaga County Salina Civic Center 2826 Lemoyne Ave. Mattydale, NY 13211 Phone: 315-424-1810 Website: www.ccoc.us/

� Transportation services for seniors are provided through Area North Transportation Services (ANTS) to seniors older than 60 who live in the towns of Salina and Clay. Seniors may request rides to medical, shopping and senior nutrition sites. It is recommended to call as far in advance as possible.

CENTRO Call-a-Bus Auburn Phone: 315-253-5765 Oswego Phone: 315-342-4400 Syracuse Phone: 315-442-3434 Website: www.centro.org

� Call-A-Bus is a public, ride sharing transportation service of the Central New York Regional Transportation Authority (CNYRTA). Call-A-Bus is a paratransit service providing origin-todestination trips to eligible people with disabilities who would otherwise use Centro buses if it were not for their disabilities. Call-A-Bus is provided under the criteria set forth by the Americans with Disabilities Act (ADA) of 1990.

� RSVP serves to encourage and foster the development and maintenance of volunteer opportunities that engage, support and enhance the lives of Americans 55 and older. RSVP volunteers serve through schools, day care centers, police departments, hospitals and other nonproﬁt and public organizations to help meet critical community needs. Hours are ﬂexible, supplemental insurance is offered while on duty and on-the-job training provided from the agency or organization where volunteers are placed.

Oswego State University Center for Service Learning and Community Service

Gives student volunteers a chance to get involved with programs such as Adopt-A-Grandparent, Mentor Oswego, Red Cross Club and Habitat for Humanity.

Retired Senior Volunteer Program (RSVP) Cayuga County Boyle Center

Psychotherapy An integrated approach to supporting emotional, physical and spiritual health

Eric Schroeder, LCSW

315-422-4236

112 Dewitt Street Syracuse, NY 13203

ERICSCHROEDERLCSW.COM

��

Ombudsman Program for Onondaga / Oswego County

Volunteering 145 Campus Center Oswego, NY 13126 Phone: 312-5360 Website: www.oswego.edu

Professional & Compassionate

Salina Civic Center 2826 Lemoyne Ave. Mattydale, NY 13211 Phone: Oswego: 315-424-1810, ext 13 Onondaga: 315-350-9969 Website: www.ccoc.us

� Catholic Charities of Onondaga County sponsors and coordinates the Onondaga/Oswego County Ombudsman Program, a program mandated by the federal and state government to provide advocacy to frail elders. Ombudsmen investigate, mediate, and resolve issues pertaining to frail elderly living in long-term care. They need to be available for two to four service hours per week and volunteers must complete a 36-hour training program to become certiﬁed. Training and

80 - 2014 CNY’s Healthcare Guide

HOPE For Bereaved, Inc.

e provide counseling, support groups and monthly newsletter free of charge to the bereaved. HOPE also provides workshops for schools, workplace & daycare centers. Visit our website for a complete list of all our meetings and services. 4500 Onondaga Blvd., Syracuse, NY 13219 (315) 475-9675 • www.hopeforbereaved.com

cnyhealth.com

BRIGHTON PHYSICAL THERAPY PLLC

Over 20 years of Experience Kevin L. Gretsky, PT

Living•Working•Playing ■ Orthopedic Rehabilitation ■ Pre/Post Surgical Care ■ Neck & Back Pain ■ Sports Injuries ■ Joint Replacement ■ Most Insurances Accepted & Processed ■ Worker Compensation/No Fault 181 Intrepid Lane Syracuse, NY 13205

(315) 498-5510 Hours By Appointment

CONVIENTLY LOCATED FREE PARKING

Dental Health Associates We Create Smiles! General Dentistry Oral Surgery • Orthodontics Dentures • Emergencies Implants • Tooth Whitening Dr. J. Merry • Dr. Alec Gush Dr. Joel Efron • Dr. Shelden Sacks Dr. Ronald Siegel Dr. Steven Guy • Dr. Peter Gray www.fultondentalhealthassociates.com Oswego Fulton 342-5800 598-3700 cnyhealth.com 12 New St. 205 Oneida St.

supervision are provided by Catholic Charities. No fee.

VolunteerCNY.org CNY’s Regional Volunteer Center 518 James St. P.O. Box 2129 Syracuse, NY 13220 Phone: 315-428-2230 Website: www.volunteercny.org

� VolunteerCNY.org is the hub for volunteer activity across the Central New York region. Their virtual volunteer center serves Cayuga, Cortland, Madison, Onondaga and Oswego counties. Driven by United Way of Central New York, the site collaborates with a network of United Way afﬁliates and local partners to provide volunteers and resources to the community. Search its regional database of volunteer opportunities all on one site.

Weatherization Weatherization Assistance Program (WAP) Onondaga County People’s Equal Action and Community Effort, Inc. 17 S. Salina St. Syracuse NY 13202 Phone: 315-470-3315 Website: renewonondagacounty.org Oswego County Fulton Community Development Agency 125 W. Broadway St. Fulton, NY 13069 Phone: 315-297-4205 Website:fultoncda.com

� Program can assist eligible homeowners and owners of rental properties with measures to improve energy efﬁciency. Weatherization services may also include other energy-related improvements such as water heater repair/replacement, roof repair/replacement, chimney repairs, lighting ﬁxture replacement, venting systems, heating distribution system replacement, refrigerator replacement, installation

Health in good

of GFIC outlets, and electrical service upgrade.

Weight Loss Fingerlakes Bariatrics 17 Lansing St. Auburn NY 13021 Phone: 315-255-7036 Website: www.ﬁngerlakesbariatrics. com

� Fingerlakes Bariatrics is a surgical weight loss program that incorporates behavioral and lifestyle change with surgery to maintain long-term weight loss. Under the direction of Dr. Carl A Weiss, III, Fingerlakes Bariatrics provides personalized, compassionate care for people who are severely overweight. Options now include: gastric sleeve, gastric bypass and Lap Band surgeries. Most insurances accepted. For further information, call 315-2557036 or visit www.ﬁngerlakesbariatrics. com. The weight is over.

William A Graber, MD, PC 1724 Burrstone Road, New Hartford, NY 13413 104 Union Ave, Suite 809 Syracuse, NY 13203 Phone: Toll Free: 877-269-0355 Website: drgrabermd.com

� William A Graber, MD, PC — Weight Loss Surgery is a team of surgeons and healthcare professionals dedicated to helping people achieve their weight loss goals. In 2002, Dr. William A. Graber recognized the need for a weight loss surgery program in Central New York. Since then, he and his team have treated more than 5,000 patients at their two locations in Utica and Syracuse. Board-certiﬁed surgeons specialize in laparoscopic bariatric surgery, which uses the most advanced techniques to perform weight loss surgery. Visit drgrabermd.com to learn more about bariatric surgery. William A. Graber, MD, PC performs surgery at St. Joseph’s Hospital Health Center and Faxton St. Luke’s Healthcare, MBSAQIP accredited centers.

CNY’s Healthcare Newspaper available monthly at more than 1,000 locations

2014 CNY’s Healthcare Guide - 81

�� PROVIDING HEALTHCARE EXCELLENCE Our Mission is to provide compassionate, quality care.

We achieve our mission by: - emphasizing patient centered health care, whether acute, outpatient or preventative care - continuously improving the delivery and quality of care - enhancing the health status of the community ��

�� Walk-in for non-emergent care, seven days a week -FINGER LAKES MEDICAL CARE 303 Grant Avenue - call 258-7100 for hours -URGENT MEDICAL CARE OF SKANEATELES Route 20 - call 685-(WELL)9355 for hours �� With accreditation by the American College of Radiology for Mammography and MRI. � �� A complete range of inpatient and outpatient including: Physical Therapy, Occupational Therapy, Hand Therapy, Speech Therapy

�� call 315-255-7023 for locations and hours �� Orthopedic, General Surgery, OBGYN, Bariatrics � �� A New York State Department of Health designated Stroke Center �� A nationally accredited center with a range of services in a private, hotel-like setting �� Finger Lakes Bariatric Program, nationally accredited, designated Bariatric Center of Excellence �� Including our brand new Stardust Birthing Center

www.auburnhospital.org

17 Lansing Street, Auburn NY, 13021 - 315-255-7011

Collaboration

A nonprofit independent licensee of the BlueCross BlueShield Association

The operative word in health care.

82 - 2014 CNY’s Healthcare Guide

Most health care is delivered locally. Collaboration to address today’s health care issues and plan for tomorrow’s needs also should be local. Excellus BlueCross BlueShield collaborates with local businesses, community and civic organizations, educators, members and health care providers to make high-quality health care accessible and affordable for the people who live and work here. That’s why we’re here.

When your doctor orders blood work choose Quest Diagnostics at one of our convenient locations in Central New York! Binghamton, Chittenango, Cortland, Rome, Syracuse and Utica • Prompt, caring service • Open early • Appointments encouraged, walk-ins welcome • Trusted by physicians

To find a specific location in the Central New York area or to schedule an appointment: QuestDiagnostics.com or 1-866-MYQUEST (1-866-697-8378)

Live Life Your Way. We know your first priority in finding a new residence is keeping your independence. Everything we do supports you, your home, your lifestyle and your choices. We’re here if you need us for anything, but the rest of your life is yours to live—your way. Find your next home in a vital, active community. At Preswick Glen.

Preswick Glen.com Live The Life You Deserve. 55 Preswick Drive | New Hartford, NY | 315-734-9586

SERVICES TO KEEP SENIORS HEALTHY Now seeing new patients.

Welcome our newest physician, Dr. Andrea Berg, direct from a Geriatric Fellowship at Harvard.

SERVICES INCLUDE: • Geriatric assessments (includes physical and medication review) • Primary care for frail elders • Memory assessments Patients, doctors or family members may request appointments: 315.464.6100 University Geriatricians are located at Upstate Specialty Services, 550 Harrison St., Syracuse

NEED EMERGENCY OR URGENT CARE? Visit GEM Care, the only emergency room designed for seniors age 65+ 4900 Broad Rd., Syracuse (the former Community General Hospital)

CALL UPSTATE CONNECT:

800.464.8668

UPSTATE.EDU

SPECIALIZED HEALTHCARE FOR ALL NEUROLOGY SERVICES OF AUBURN Ijaz Rashid, MD Karen Odrzywolski, MD 17 E. Genesee Street, Suite 101 Auburn, NY 315-253-5151

SURGICAL SERVICES OF AUBURN Samim Chalabi, MD Carl Weiss, MD 17 E. Genesee Street, Suite 101 Auburn, NY 315-253-5151

AUBURN GASTROENTEROLOGY Henry M. Klotz, MD Jean Miles, R-PAC 17 E. Genesee Street, Suite 101 Auburn, NY 315-253-5151

AUBURN PRIMARY CARE Anthony Graceffo, MD

17 E Genesee Street, Suite 303 Auburn, NY 315-253-1850

AUBURN PULMONARY & SLEEP MEDICINE Rajesh Rao, MD 77 Nelson Street, Suite 240 Auburn, NY 315-252-8838

AUBURN OBSTETRICS & GYNECOLOGY Loren Van Riper, MD Donald Calzolaio, MD Tanya Paul, MD Mary Lou Chappell, CNM Meghan Baier, CNM Marge Tracy, CNM Martha Linder, CNM 143 North Street, Auburn, NY 315-252-5028 W or E N 24 State Street, Seneca Falls, NY 13148

The only Obstetrics practitioners delivering at ACHâ&#x20AC;&#x2122;s brand new maternity wing! Virtual tour of the new Stardust Community Birthing Center on www.auburnhospital.org

AUBURN REGIONAL DIABETES & ENDOCRINOLOGY Steven Zygmont, MD Matthew Kertesz, RN, CDE, CDN 77 Nelson Street, Suite 120B Auburn, NY 315-567-0700

for more information on our doctors and services go to

www.auburnmedicalservices.com

AUBURN ORTHOPAEDIC SPECIALISTS Thomas Sullivan, MD Thomas Smallman, MD Kathi F. Teixeria, MD Herbert Kunkle Jr., MD Kristy Ventura, BSN, FNP Laura Sevarino, PA-C PODIATRY

Richard P. Erali, DPM 77 Nelson Street, Suite 120 Auburn, NY 315-252-7559

PINNACLE BONE & JOINT Frederick Kaempffe, MD Sam Bean, FNP Alan Ipson, R-PAC 77 Nelson Street, Suite 120B Auburn, NY or 4425 Old Ridge Road, Suite 100 Williamson, NY 14589 315-589-2800

AUBURN EARS, NOSE & THROAT SERVICES Jonathan Cryer, MD Ashutosh Ruparelia, MD 77 Nelson Street, Suite 240 Auburn, NY 315-255-3300

MMS AUBURN MEMORIAL MEDICAL SERVICES

Where Our Patients Come First

Neuropathy & Pain Expert PAINLESS ACUPUNCTURE CAN WORK FOR YOU.

ACU-CARE ACUPUNCTURE CENTER www.AcuCareAcupunctureCenter.com

Rui Wang, CMD, LAC 7th Generation Acupuncturist, Experienced in both Western Medicine and Traditional Chinese Medicine

Neuropathy, Pain in the Back, Neck, Shoulder, Knee, Ankle, Sciatica, Carpal Tunnel, Fibromyalgia, Migraines/Headaches, Trigeminal Neuralgia, Menstrual Cramps, Endometriosis and other OB/GYN related Pain, Dental/Surgical Pain, Shingles, and other Pain/Ache Issues.

Northeast Medical Center, Fayetteville, NY 13066

315-329-7666 or 315-378-5556