CAAE—Alumni Relations in the Digital Age

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Winter Institute • February 19–21, 2018 Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch

Alumni Relations in the Digital Age


Strategic Framework VISION

We strive to be the leader in cultivating, supporting and promoting best practices, innovations, and investment in alumni engagement while also advocating for a strong alumni voice for the benefit of alumni, their universities, and society by convening and engaging chief alumni officers representing the world’s leading research universities.

MISSION

CAAE is committed to providing high-value professional development and personal leadership growth opportunities to chief alumni officers in a uniquely collegial manner for the benefit of member institutions and their alumni.

MUTUAL VALUE PROPOSITION

CAAE TO Members: A resource for professional development, ideas, networks, connections and support, CAAE is a conduit for content and connections that help chief alumni officers lead better, make evidenced-based decisions, and be high value assets to and for their Universities and their alumni. Members explore, create, and share with each other and with the field more broadly through CAAE, partner organizations, and personal networks. Members to CAAE and to the profession: Members fulfill CAAE’s mission through their involvement and interactions with one another. Members extend the reach and thought leadership of CAAE through the scale, impact and breadth of their work at their institutions; their contributions to the Winter Institute and Summer Session/ CASE Summit as presenters and organizers; substantial participation in dialogues and information sharing; their role in allied or partner organizations such as CASE; and through their sharing of knowledge member to member and membership wide.

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OVERARCHING OBJECTIVE:

Ensure member satisfaction through high value programs, content, communications, and connections designed and led by members.

STRATEGIC PRIORITIES:

Capitalizing on the diverse strengths of its membership, CAAE offers: • Evidence-based practices and insights that inform best practices to more effectively serve alumni and their alma maters. • Enriching experiences that facilitate delivery of high value professional and personal leadership development leading to enhanced performance for and value to their alumni and university communities. • Powerful peer networks and partnerships that facilitate communication and sharing among members between formal meetings to foster strong collegial relationships and partnerships that add value to members and CAAE initiatives and their alumni engagement programs.

PRIMARY ACTIVITIES: • Winter Institute

• Summer Session/CASE Summit • Member communications • Creating opportunities to share evidence-based content • Annual census – data, salary, etc. • Fellowship programs • Orientation, stewardship, and engagement of members • CASE partnership • Mission-centered business partnerships

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


Letter from the president Data is the new oil This adage is widely attributed to UK Mathematician Clive Humby, and since 2006, has been repeated by both CEO’s and data pundits in a variety of contexts. It stands to reason that our Winter Institute gathering this year should focus on this critical element of our work as builders of communities, and creators of affinity and loyalty. Loyalty is something that Clive Humby knew a lot about. In addition to being a mathematician, he was also the architect of a customer loyalty program for Tesco, a major UK grocery chain. He went on to say that data is “….valuable, but if unrefined it cannot really be used. It has to be changed into gas, plastic, chemicals, etc. to create a valuable entity that drives profitable activity; so must data be broken down, analyzed for it to have value.” Since Humby’s time, the world, and our perspective on data, privacy, and data ownership has changed dramatically as we have seen data ownership becoming increasingly concentrated and concerns about confidentiality and misuse of our personal information have grown. We have also, arguably become saturated with information, but our insight and knowledge have not always kept pace. What are the opportunities and the threats facing us as both custodians and stewards of our alumni data? How do we serve our institutions by taking advantage of the alumni data available to us while also respecting the rights our alumni? What will the data landscape look like in years ahead as trust in social media erodes? How will we fulfill the expectations of our alumni who increasingly anticipate a highly personalized “amazon” style experience informed by a deep knowledge of their preferences and past behavior? These are just some of the questions we will have a chance to explore as part this 2018 Winter Institute. This meeting is designed to feed your minds and renew your professional spirit, through formal sessions, interactive discussions and social time for collegial exchange and inquiry. On behalf of the Council of Alumni Association Executives Board of Directors, welcome to the 2018 Winter Institute! A special welcome to the representatives from institutions that have recently joined our organization. We hope that combining warm Arizona sun with enriching conversations and fellowship, the CAAE Winter Institute leaves you, the leaders of our field, with a sunny outlook on the past, present and future of Alumni Engagement. With best wishes,

Barbara Dick President, CAAE, University of Toronto 2017-2018


CAAE BOARD OF DIRECTORS BARBARA DICK

DONNA MacPHEE

President, 2017–2018

Elected Director, 2017–2020

University of Toronto

Columbia University

F. HOOPES WAMPLER

MIKE PEDE

Vice-President and

Elected Director, 2015–2018

President-Elect, 2017–2018

University of Houston

University of Pennsylvania

DONNA THORNTON

JEFFREY TODD

Elected Director, 2016–2019

Secretary, 2016–2018

Rutgers, The State University of New Jersey

University of British Columbia TODD McCUBBIN

Elected Director, 2016–2019

Treasurer, 2016–2018

Northwestern University

University of Missouri

SCOTT WESTERMAN

J THOMAS FORBES

Elected Director, 2017–2020

Past-President, 2017–2018

Michigan State University

Indiana University

STERLY WILDER

MONTIQUE COTTON KELLY

Appointed Director, 2016–2018

Elected Director, 2017–2018

Duke University

University of Connecticut

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LAURA WAYLAND

Ex Officio

SUSAN deMUTH

BRETT CHAMBERS

Appointed Director, 2016–2018

Council for Advancement and

Johns Hopkins University

Support of Education (CASE)

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


CAAE Winter Institute 2018 Program Book

Table of Contents

06 Agenda 12

Fellow Bios

14

Speaker Bios

16 Member Participant List 18 Member Institution List H Y AT AT 75 GA T R Sc 00 E INE EG US otts ast Y R ENC A da Do AN Y le, S u T AZ ble CH CO TT RF +1 4 85 tree SD 25 SF +1 80 4 8 Ran AL 4 4 ch 8 sc +1 E ot 48 0 4 4 12 RE Ro ts ad SO da 0 48 83 5 34 le. 5 RT hy 3 55 50 & at 11 SP t .c A om

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Committee Membership

22 2017 Summer Membership

FL Re OO so R rt PL M AN ap

Meeting Minutes 24 Financial Snapshot

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CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

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CAAE WINTER INSTITUTE Scottsdale, Arizona February 19–21, 2018

Alumni Relations in the Digital Age 6

Agenda


MONDAY, FEBRUARY19, 2018 12:00 p.m. – 4:00 p.m. Arizona Ballroom Foyer

Registration

3:15 p.m. – 4:00 p.m.

Executive Boardroom

New Member Orientation and Reception with CAAE Board and Fellows/Scholars 4:00 p.m. – 4:15 p.m. Arizona 1-3

Welcome and Overview Barbara Dick University of Toronto, CAAE President

4:15 p.m. – 5:45 p.m. Arizona 1-3

Cultivating a Data-Rich Culture of Fellowship, Service & Philanthropy

Alumni club networks offer tremendous opportunity to capture meaningful data, while driving alumni involvement in activities aligned with fellowship, service & philanthropy. Learn about the resources and incentives the Michigan State University Alumni Association has developed and deployed that are changing the culture within, and enhancing the partner value of, its network of alumni clubs. Speaker: Lisa Parker Wiley Senior Director of Alumni Engagement, Michigan State University 6:00 p.m. – 7:00 p.m. Waterfall Terrace

Reception with Sponsors 7:00 p.m. Palm Grove

Dinner and Welcome to New Members

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Tuesday, FEBRUARY 20, 2018 7:30 a.m. – 8:30 a.m.

Arizona 4

Breakfast 8:30 a.m. – 8:35 a.m.

Arizona 1-3

Overview

Winter Institute Co-Chairs Susan deMuth, Johns Hopkins University and Scott Westerman, Michigan State University 8:35 a.m – 9:45 a.m.

Alumni Metrics

Arizona 1-3

Metrics and how we can better use what we have to our advantage and how it is becoming a part of all that we do – what does our CAAE data tell us about our profession and our schools? Speaker: J T. Forbes Indiana University 9:45 a.m. – 10:45 a.m.

Arizona 1-3

Micro Lectures and Fellows Presentation o E ngagement Continuum Amy Eichhorst, University of Maryland

o B est Practices in Digital Engagement Annie White, Northwestern University (2018 Forman Fellowship) o A lumni Relations at the Gates of Hell Scott Westerman, Michigan State University 10:45 a.m. – 11:00 a.m.

Break

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CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


Tuesday, FEBRUARY 20, 2018 continued

11:00 a.m. – 12:00 p.m. Arizona 1-3

Micro Lectures and Fellows Presentation

o A Deeper (and Relevant) Investment in Alumni Careers and Wellness Emili Sperling Bennett, Indiana University (2018 Tardy Fellowship) o F east of the Arts Tim Pavish, Washington State University o M N Alumni Market Lisa Lewis, University of Minnesota

12:15 p.m. – 1:30 p.m. Desert Garden

Lunch

1:30 p.m. – 3:00 p.m. Arizona 1-3

The Ripple Effect

An exploration of the impact of wellness on our capacity to exercise effective, inspirational and sustainable leadership. As Alumni Relations professionals we are called upon to help sustain and nurture our alumni communities and our universities. How do we sustain ourselves? Speaker: Greg Wells, Ph.D. University of Toronto, Human Physiology Research Unit

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

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Tuesday, FEBRUARY 20, 2018 continued

3:00 p.m. – 4:00 p.m. Arizona 1-3

Micro Lectures and Fellows Presentation

o S wipe Left: Email Marketing Presented as Text Messages Andrea Saye, University of North Carolina 2018 Forman Fellowship o M cGill in My Ville Gabrielle Korn, McGill University o 1 25th Anniversary of Auburn Women Gretchen VanValkenburg, Auburn University

4:15 p.m. – 5:15 p.m. Arizona 1-3

A Conversation: The Brave New World of Alumni Engagement—How Amazon, Netflix and Uber can teach us to deeply connect with alumni.

A discussion with BrightCrowd CEO TJ Duane, about how we can leverage each alum’s expanding digital footprint to cultivate effective lifelong engagement. TJ is an entrepreneur who has built several business (HL Central, Inc., Co-Founder of Lateral Link, and BrightCrowd) and is an alum of Stanford MBA ‘14, Harvard JD ‘02, and Cornell BS ‘99. Facilitator: B arbara Dick, University of Toronto, CAAE President Speaker: TJ Duane, Entrepreneur 6:00 p.m. – 7:00 p.m. Waterfall Terrace

Reception with Sponsors 7:00 p.m. Palm Grove

Dinner

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CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


Wednesday, FEBRUARY 21, 2018 7:30 a.m. – 8:30 a.m. Desert Garden

Breakfast

8:30 a.m. – 9:00 a.m. Arizona 1-3

Business Meeting

9:30 a.m. – 10:30 a.m. Arizona 1-3

CAAE Member Experiences: Evaluating the Risks and Benefits of Third Party Vendor Platforms

A lively peer panel (and audience) discussion including integration into current systems, the pitfalls and the benefits! Panelists will provide an overview of process and decision making, lessons learned, and candid feedback in a member only session. Moderator: Julie Sina, University of California, Los Angeles Panelists: Ralph Amos, Purdue University Melinda Burke, University of Arizona Susan deMuth, The Johns Hopkins University Cindy Fredrick, University of Virginia Mo Cotton Kelly, University of Connecticut 10:30 a.m. – 11:30 a.m. Arizona 1-3

Micro Lectures

o V enture Mentoring Service Sean Price, University of Alberta o K nights Helping Knights Pantry Initiative Julie Stroh, University of Central Florida o W hy Are you In Alumni Engagement Cindy Fredrick, University of Virginia

11:30 a.m. Arizona 1-3

Conference Wrap up and Adjournment CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

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Fellow Bios Forman Fellows

Annie White Director of Alumni Engagement Northwestern University Annie White joined the Northwestern Alumni Association (NAA) in August of 2013 as the Director of Alumni Engagement. Annie manages two teams, one that focuses on engaging students, recent alumni, and supporting this group as they transition from one to the next and another that drives career development programs for both alumni and students including in-person events, digital career content, and mentorship initiatives. Prior to her arrival at the NAA, she worked in Alumni Relations and Development at the University of Chicago, in Career Services at the Olin Business School at Washington University in St. Louis, and earned a master’s degree in Counseling and Guidance.

Andrea Saye Manager of Marketing and Advertising University of North Carolina Andrea graduated from The University of North Carolina in 2008 with a degree in media and journalism. She first crossed paths with the alumni association when she was a senior account executive with The Daily Tar Heel – the student newspaper at UNC. Upon graduation, Andrea became the advertising account representative for the alumni association’s award-winning, bimonthly magazine. Her performance earned her a promotion to manager of marketing and advertising for the association. In Andrea’s current role, she enjoys interacting with #UNCAlumni through digital marketing and social media – the memories a single photo shared on Instagram can evoke always amazes her. Andrea is married to her Carolina sweetheart, Hank, whom she met on the first day of class at UNC. On weekends, you’ll find her exploring the next new spot with Hank and their one-year-old daughter, Leighton, and English bulldog, Bentley, in tow.

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CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


Tardy Fellow

Emili Sperling Bennett Associate Director of Career & Professional Development Indiana University As a leader who is passionate about empowering professionals with tools to ramp up their careers, Emili speaks and coaches nationally about how to be engaged, empowered, and how to thrive in a multigenerational workforce. Her signature content on wellness in the workplace helps professionals navigate the realities of integrating life and work with practical action steps and resources. A graduate of Indiana University Bloomington (BA ’08) and IUPUI (MS ’17), she has excelled in the facilitation of training and development programs through the lenses of professional development and human resource development. She is a certified Global Career Development Facilitator, a certified interpreter for the Myers Briggs Type Indicator and the Strong Interest Inventory, and Gallup certified coach for the StrengthsFinder 2.0 assessment with individuals and teams. Her public speaking on professional development and action based coaching approach helps her to connect all professionals to their highest career potential. From job search and career management to high potential leadership development, she is committed to helping individuals play to their strengths and thrive in life and career.

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

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Speaker Bios T.J. Duane Co-Founder and CEO BrightCrowd T.J. Duane is co-founder and CEO of BrightCrowd, a next generation professional network. With BrightCrowd’s peer-to-peer platform, organizations create stronger connections with and among their members by making it easy for people to give and get advice. T.J. has served on the Executive Committee of the Harvard Law School Association (HLSA) for the last decade and is currently Vice President of Communications. He has founded several other successful social and professional networking platforms and has been invited to speak at conferences and top universities on the topics of entrepreneurship, recruiting, and the intersection of data science and networking. T.J. was previously a corporate attorney at Willkie Farr & Gallagher, LLP in New York and holds a BS from Cornell University, a JD from Harvard Law School and an MBA from Stanford’s Graduate School of Business.

Lisa Wiley Parker Senior Director of Alumni Engagement & Professional Initiatives Michigan State University Lisa Wiley Parker joined the Michigan State University Alumni Association in May 1, 2012, and currently serves as the senior director of alumni engagement & professional initiatives. Lisa’s team of regionally placed engagement directors, digital professional content creators and program coordinators work to align alumni and friends from around the world with compelling university programs and initiatives. Understanding many alumni seek to connect to further career goals, her team develops and maintains effective networking and resource channels for experienced alumni interested in professional development and job search strategy. Additionally, Lisa works directly with corporate, education, foundation and government partners seeking to attract qualified talent, retain and develop good employees, and establish collaborative relationships in line with their established goals and objectives. Lisa graduated from Michigan State University in 1995 with a BS in Clinical Laboratory Science.

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CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


Greg Wells, Ph.D Assistant Professor, Human Physiology Research Unit University of Toronto

As a scientist, broadcaster, author, coach and athlete, Dr. Greg Wells has dedicated his career to understanding human performance and how the human body responds to extreme conditions. Dr. Wells is an assistant professor of kinesiology at the University of Toronto where he studies elite sport performance. He also serves as an associate scientist of physiology and experimental medicine at The Hospital for Sick Children where he leads the Exercise Medicine Research Program. There, he and his team explore how to use exercise to prevent, diagnose and treat chronic illnesses in children. Previously, he served as the director of sport science at the Canadian Sport Institute, and taught elite sport coaches at the National Coaching Institute. Throughout his career, Dr. Wells has coached, trained and inspired dozens of elite athletes to win medals at World Championships, the Commonwealth Games and the Olympics. He has studied athletic performance in some of the most severe conditions on the planet, like the Andes Mountains and the Sahara Desert. Dr. Wells has had his own personal experience with the challenges and opportunities of adversity and human extremes. Late in his high school career, he broke his neck in a freak accident while swimming in the ocean and was in a halo brace before undergoing neurosurgery. Told by his doctor that he would never perform as an athlete again, he went on to compete at the international level in swimming. He has competed in events such as the Nanisivik Marathon - 600 miles north of the Arctic Circle - Ironman Canada, and the Tour D’Afrique, a grueling 11,000-kilometre event that is the longest bike race in the world. Dr. Wells is the author of Superbodies: Peak Performance Secrets from the World’s Best Athletes (HarperCollins, June 26, 2012), which explores how genetics and DNA, the brain, muscles, lungs, heart and blood work together in extreme conditions. His latest book is The Ripple Effect (HarperCollins, April 4, 2017) which is a fascinating look at the power of simple changes to transform your health and performance, drawing on Wells’ world-class scientific and athletic expertise. A sought after speaker on the topic of human performance, Dr. Wells has spoken at top events like TEDX and the Titan Summit, alongside Sir Richard Branson, Robin Sharma and Steve Wozniak. Dr. Wells is a frequent contributor to The Globe and Mail and has been an expert source to other top media outlets like ABC News, “20/20,” The Discovery Channel, TSN, CBC and CTV. He also served as the sports medicine analyst for the Canadian Olympic Broadcast Consortium for the 2010 and 2012 Olympic Games.

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

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Attendees list Attending Members Ralph Amos Purdue University

Jeff Davis Mississippi State University

Steve Hall Boston University

Jorge Ancona University of California, Riverside

Bill Dean Texas Tech

Lori Hurvitz The University of Chicago

John Ashton University of Utah

Susan deMuth Johns Hopkins University

Joe Irwin Georgia Tech University

Scott Atwell Florida State University

Doug Dibbert University of North Carolina

Jeff Johnson Iowa State University

Patrick Auerbach University of Southern California

Barbara Dick University of Toronto

Gabrielle Korn McGill University

Sue Ballard Syracuse University

Dolly Duffy University of Notre Dame

Lisa Lewis University of Minnesota

Chris Batchelder Oklahoma State University

Amy Eichhorst University of Maryland

Donna MacPhee Columbia University

Emili Bennett Indiana University

Richard Engel University of California, Davis

Bill McCausland University of South Florida

Kathy Bickel Oregon State University

Whitney Espich Massachusetts Institute of Technology

Todd McCubbin University of Missouri

Kristi Bohlender Colorado State University Calvin Brown The University of Alabama Melinda Burke University of Arizona Ryan Chreist University of Colorado Boulder Montique Cotton Kelly University of Connecticut Brandy Cox Arkansas University

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J T. Forbes Indiana University Cindy Fredrick University of Virginia Jeff Gleim University of Pittsburgh Jen Goins Ball State University Steve Grafton University of Michigan

Karen McQuigge McMaster University Dan Montoya San Diego State University Joy Moore Boston College Jen Neubauer University of Ilinois Michele Nota University of Rhode Island

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


Attending Sponsors Balfour

Curt Langford Jeff Wood

Bank of America Greg Davis Kevin Pearson

DirectLine Technologies, Inc.

Lee Patouillet University of Tennessee

Gretchen VanValkenburg Auburn University

Tim Pavish Washington State University

Tim Walsh University of Kentucky

Mike Pede University of Houston

Hoopes Wampler University of Pennsylvania

Sean Price University of Alberta

Chad Warren University of Nevada, Las Vegas

Andrea Saye University of North Carolina

Laura Wayland Northwestern University

GoNext Inc.

Sarah Schutt University of Wisconsin

Scott Westerman Michigan State University

Graduway

Julie Sina University of California, Los Angeles

Annie White Northwestern University

Jim Smith The Ohio State University Amy Spelman Western Illinois University Julie Stroh University of Central Florida Michelle Suarez Southern Illinois University Kim Tavares Miami University Jeffrey Todd University of British Columbia

Sterly Wilder Duke University Duane Wiles Florida International University Christine Wilkinson Arizona State University Matt Winston Virginia Tech Howard Wolf Stanford University Shelley Zaborowski University of Nebraska

Lisa Vaccarelli Temple University

Martha Connor Daniel Martin

GEICO

Deedre Daniel Chris LeMaster

Gohagan & Company Rick Frantz David McElwee

Michael Maglione Chris Marshall David Zeff

Intelyx

Mike Brennan

Liberty Mutual Mimi Fox Rebecca Mikell Theresa Peters

Marts & Lundy Chris Vlahos

Mercer

Lauren Isaacman

Nationwide

Peter Abreo LaTayne Bruce Layne Burns

PCI

Drew Clancy Rex Petrasko Colin Stewart

USI Affinity Collegiate Insurance Resources CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

Gordon McDougall Ron Phillips

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Member Institution List

Arizona State University Auburn University Ball State University Boston College Boston University Clemson University Colorado State University Columbia University Duke University Florida International University Florida State University Georgia Institute of Technology Indiana University Iowa State University Kansas State University Louisiana State University Massachusetts Institute of Technology McGill University McMaster University Miami University of Ohio Michigan State University Mississippi State University

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CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


North Carolina State University

University of Alberta

University of Minnesota

Northwestern University

University of Arkansas

University of Missouri

Ohio University

University of British Columbia

University of Nebraska

Oklahoma State University

University of California, Berkeley

University of Nevada-Las Vegas

Oregon State University

University of California, Davis

University of Notre Dame

Pennsylvania State University

University of California, Los Angeles

University of Oregon

Purdue University

University of California, Riverside

Queen’s University Rutgers, The State University of New Jersey San Diego State University Southern Illinois University Stanford University

University of California, Santa Barbara

University of Pennsylvania University of Pittsburgh University of South Florida

University of Central Florida

University of Southern California

University of Chicago

University of Southern Mississippi

University of Cincinnati University of Colorado Boulder

University of Tennessee at Knoxville

University of Connecticut

University of Toronto

University of Kentucky

University of Utah

University of Georgia

University of Virginia

University of Houston

University of Washington

University of Illinois

University of Wisconsin-Madison

University of Maryland

Virginia Tech

The University of Arizona

University of Massachusetts, Amherst

Washington State University

The University of North Carolina

Univeristy of Miami

The University of Rhode Island

University of Michigan

Syracuse University Temple University Texas A&M University Texas Tech University The Johns Hopkins University The Ohio State University The University of Alabama

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

Western Illinois University

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COMMITTEE MEMBERSHIP 2017–2018

AUDIT Donna Thornton, Rutgers (chair) Melinda Burke, Arizona

Bill McCausland, South Florida AWARDS and FELLOWSHIPS

Donna MacPhee, Columbia (chair) Todd McCubbin, Missouri

Jeff Todd, British Columbia

Dwayne Wiles, Florida International Shelley Zabrowski, Nebraska COMMUNICATIONS

Scott Westerman, Michigan State (chair) Kathy Bickel, Oregon State

Jerry DeFatta, Southern Mississippi Amy Eichhorst, Maryland Mike Pede, Houston

JC Schnabel, Massachusetts AFFINITY PARTNERS

Todd McCubbin, Missouri (chair) Jeff Davis, Mississippi State

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CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018


GOVERNANCE Hoopes Wampler, Penn (chair)

MEMBERSHIP Laura Wayland, Northwestern (co-chair)

J T. Forbes, Indiana

Kristi Bohlender, Colorado State

Julie Stroh, Central Florida

Susan deMuth, Johns Hopkins

Barbara Dick, Toronto

Mike Pede, Houston (co-chair)

Laura Wayland, Northwestern

Melinda Burke, Arizona

Joe Irwin, Georgia Tech

Donna MacPhee, Columbia

INSTITUTES

Sterly Wilder, Duke

Scott Westerman (co-chair)

RESEARCH J T. Forbes, Indiana (chair)

Mo Cotton-Kelly, Connecticut

Lee Patouillet, Tennessee

Lisa Lewis, Minnesota

Julie Sina, California Los Angeles

Susan deMuth, Johns Hopkins (co-chair) Patrick Auerbach, Southern California

Calvin Brown, Alabama

Barbara Dick, Toronto

Dolly Duffy, Notre Dame

Donna MacPhee, Columbia

Howard Wolf, Stanford

Julie Sina, California Los Angeles Jeff Todd, British Columbia

Hoopes Wampler, Pennsylvania Sterly Wilder, Duke

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

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I. Welcome President JT. Forbes brought the meeting to order at 8:00 a.m. II. Approval of February 22, 2017 Minutes

CAAE Member Meeting minutes Summer Institute July 18, 2017 San Francisco, California

Minutes were distributed in advance. Forbes asked for approval of the minutes. Donna McPhee moved approval and Mike Pede seconded. The minutes were approved. III. President’s Report (Forbes) Forbes shared that the state of CAAE is strong. We made a significant progress in our relationships with partners, especially CASE. We have been much more integrated into the work of CASE through CAAE members serving in a variety of committees, boards, etc. There is cross-over membership with PCUAD. CASE has partnered with other organizations to consider issues such as public perception of higher educations. CAAE is also actively engaged with the CASE effort to identify alumni metrics. The board received an update on the CASE governance review process which is focused on evolving CASE to have a global governance structure and reflective of one CASE but with distributed regional volunteer structures to help inform and guide the work. Heavy emphasis is on freeing up volunteers from more operational tasks to focus on program development. Forbes thanked the membership for the opportunity to serve as chair. He especially acknowledge the work of Aija Moeller and Brett Chambers. IV. Treasurer’s Report (McCubbin) Todd McCubbin shared that revenue is at 101% of budget. Expenses are on track with summer meeting still to come in. 67% thus far. Next year’s budget is relatively flat as compared to last year. V. Membership Report (Wayland) Laura Wayland reported that we are sustaining at 84 members. Winter institute satisfaction was very high and so was the participation, however participation in summer meeting is at an all-time low. We will be doing a member survey to assess level of member

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satisfaction and gauge where the board can focus its efforts going forward. We will be developing some messaging around members in good standing to encourage full participation in CAAE requirements for membership. VI. G overnance Report/Election of New Officers and Directors (Dick) Barbara Dick, reporting on behalf of the Governance Committee, acknowledged the service of Paula Bonner and Howard Wolf who will be stepping off the board. She thanked the membership for the nominations received for the board. Joe Irwin moved and Jorge Ancona seconded the motion to accept the slate (list below). The membership approved the slate. Barbara Dick, University of Toronto, endorsed by the Governance Committee for the first year of a one-year term as President until August 31, 2018. Hoopes Wampler, University of Pennsylvania, endorsed by the Governance Committee for the first year of a one-year term as Vice-President and President-elect until August 31, 2018. Montique Cotton Kelly, University of Connecticut, endorsed by the Governance Committee as an elected director to fill the vacancy caused by the resignation of Howard Wolf of Stanford University as per article VI, 6.2, F of the CAAE By Laws and Standing Rules with a term completion date of August 31, 2018. Donna MacPhee, Columbia University, is endorsed by the Governance Committee for a three-year term as an elected director with a term completion date of August 31, 2020. Scott Westerman, Michigan State University, endorsed by the Governance Committee for a three-year term as an elected director with a term completion date of August 31, 2020. The Following Elected Directors are Continuing in Their Current Terms: Susan DeMuth, Johns Hopkins University, enters her second year in a two-year term as an appointed director with a term completion date of August 31, 2018.

J T. Forbes, Indiana University, will continue in a non-voting role as Past-President in accordance with Article VI of the CAAE By Laws and Standing Rules with a term completion date of August 31, 2018. Todd McCubbin, University of Missouri, enters into the second year of his two-year term as Treasurer with a term completion date of August 31, 2018. Mike Pede, University of Houston, enters into the third year of his three-year term with a term completion date of August 31, 2018. Jeff Todd, University of British Columbia, enters his second year of his two –year term as Secretary with a term completion date of August 31, 2018. Sterly Wilder, Duke University, enters the second year of a two-year as an appointed director with a term completion date of August 31, 2018. Donna Thornton, Rutgers University, enters the second year of her three-year term as an elected director with a term completion date of August 31, 2019. Laura Wayland, Northwestern University, enters the second year of her three-year term as an elected director with a term completion date of August 31, 2019. VII. Presentation on the CAAE Strategic Framework (Todd) Jeff Todd reminded members that the goal was to create a strategic framework for the board to reference on ongoing basis. He thanked everyone who sent in refinements and suggestions, but especially Barbara Dick, Donna MacPhee and Sterly Wilder for their work on the committee. Board has adopted the framework in most recent meeting in July 18, 2017 and it will be posted shortly on CAAE website. VIII. Other Business/Remarks from the President-Elect Dick emphasized that we will, going forward, orient our work around the mutual value proposition and especially value to membership. She shared that she is honoured to serve as President. McCubbin motioned to adjourn and it was seconded by Irwin. Meeting adjourned at 8:28 a.m.

CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018

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CAAE Financial Snapshot

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CAAE WINTER INSTITUTE • FEBRUARY 19–21, 2018



Sponsors

CAAE WINTER INSTITUTE Scottsdale, Arizona February 19–21, 2018

Alumni Relations in the Digital Age 26


Title Sponsors

institute Sponsors


CAAE Meeting Site Map

LAKE

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CABANAS

ID

JACUZZI

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SLIDE

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Winter Institute • February 19–21, 2018 Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch

GAINEY HOUSE

POOL BEACH

LAKE

MEN

1

BOARDROOMS

WOMEN H2Oasis

2

DUNES TERRACE COURT

CASITAS WEST

Breakfast and Sessions

ARROYO

WEST FOYER

Breakfast and Lunch PARKING GARAGE (VALET ONLY)

7:30–8:30 AM

ARIZONA BALLROOM

WOMEN Desert Garden

Tuesday Lunch MENPM 12:15–1:30

Wednesday Breakfast 7:30–8:30 AM

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Tuesday Breakfast

SOUTH FOYER

DESERT GARDEN

MEN

ARIZONA PATIO

ARIZONA FOYER

VAQUERO FOYER

WOMEN

Arizona Ballroom

VAQUERO BALLROOM


Receptions

Waterfall Terrace Monday

6:00 pm–7:00 pm

Tuesday

6:00 pm–7:00 pm

GONDOLA BOATS

Dinner

UPPER POOL DECK

WATERFALL TERRACE

Palm Grove

TOWEL BAR

Monday 7:00 PM

PALM GROVE

GROTTO BAR

Dinner and Welcome to New Members

ADULT POOL

Tuesday 7:00 PM Dinner

SONWAI

FOUNTAIN

ALTO

CASITAS EAST

WOMEN COURT

MEN

SWB

REGENCY CLUB

EXECUTIVE BOARDROOM

LAGOON

McDOWELL (LOBBY LEVEL)

McCORMICK ROOM (3RD FLOOR)

noh WOMEN

NATIVE AMERICAN LEARNING CENTER (LOBBY LEVEL)

CENTER STAGE BAR

MEN CONCIERGE

FRONT DESK WOMEN MEN ENTRY COURT

LAWN COURT SONORAN CANYON MARKET SOLSTICE SHOP

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alumniexecutives.org


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