NEGOTIATION ART OR SKILLS SCIENCE by MARGOT SMITH
W
e learn how to negotiate from a very early age. We ‘negotiate’ corners around a table when we’re first walking, working out how much latitude we have. We negotiate with our parents and siblings, trying to get what we want to meet our needs (with little or no regard to theirs in the early stages). We have wins and losses in negotiating as we grow up. We learn what works and what doesn’t – but then we come to understand that negotiating is a two-way street and that sometimes you need to lose the battle to win the war. What are some do’s and don’t when it comes to negotiating? And has the game changed now that many of us are working remotely and negotiating virtually.
RULE NUMBER ONE
