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Component Manufacturing dverti$ dverti $ er
Don’t Forget! You Saw it in the
Adverti$$er
October 2020 #12255 Page #35
Are Your Deliveries Making the Right Impression?
S
o you won the order. Congratulations. The designs and the submittals were approved. Sounds great. The trusses were built with care and meet all of the necessary requirements. Awesome! Does it stop here? No, not really. The customer has not had a chance to really get a rock-solid impression. Based on the process to this point it might be great, but there is another hurtle. What’s that? We are glad you asked. It’s the presentation. That’s right. The deal was closed based on perceptions and assumptions, but the deal is not consummated until the trusses hit the job. It’s probably one of the most crucial elements of the transaction, but unfortunately it’s often overlooked. There are several things a fabricator can do to clinch his relationship with the client. While some manufacturers take special care to line up their product, using special care to align trusses is something most fabricators do not.
The trusses in these photos are of the same truss profiles. They are long trusses and were difficult to handle by the stacker.
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