InfoTALMA N°4 - ENG

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INSTITUTIONAL BULLETIN

NO. 4 / FOURTH TRIMESTER / 2017

25 YEARS OF HISTORY P. 04 THE CHALLENGES AT THE JORGE CHAVEZ INTERNATIONAL AIRPORT P. 08 SECTOR STATISTICS P. 12


Dear all:

In 2017 we have reached important milestones for our company, including the start of our operations in Ecuador and the successful completion of the certification process in ISO 37001, Anti-bribery Management System. We close this 2017 with 25 years of experience providing airport services; therefore, it is a pleasure for us to share a brief note about our history, as well as other articles of interest and information regarding our operations in the last quarter of 2017. As usual, we also include updated statistical data on the sector, the evolution of foreign trade and information on air imports and exports for the October - December 2017 period. Finally, I take this opportunity to wish you all a successful 2018. Best regards,

Arturo Cassinelli Sรกnchez General Manager


TABLE OF CONTENTS TALMA NEWS 25 years of history

4

Talma obtains ISO 37001 Certification

6

Recognition by BASC Peru

7

TOPICS OF INTEREST The challenges at the Jorge Chรกvez International Airport

8

OPERATIONS We operate as Talma Ecuador

10

New ramp equipment

11

SECTOR STATISTICS Foreign trade statistics

12

Imports and exports

14

INSTITUTIONAL BULLETIN NO.4 / FOURTH TRIMESTER / 2017

Contact Jr. Domenico Morelli 110, piso 4, San Borja Tel. +51 (1) 513 8900 relaciones.institucionales@talma.com.pe


TALMA NEWS

Since 1992 dedicated to airport services

25 years of history For 25 years Talma's value proposition has been based on providing safe, fast and efficient airport services, offering comprehensive solutions to its clients.

ground handling operations headquarters at the Jorge Chรกvez International Airport, and the internationalization of our operations to Mexico and Ecuador.

Over the years, continuous effort by the company and its employees has allowed for significant accomplishments, which include the implementation of new services, the expansion to provinces in Peruvian territory, the opening of cargo operations and offices in Lima Cargo City, the implementation of our new

During 2017 Talma carried out a rigorous process to achieve the ISO 37001: Anti-Bribery Management System certification, which successfully resulted in its achievement.

1992

1994

2000

2007

We started providing air cargo services in the city of Lima.

We implemented ground handling services and started operations in Iquitos, which was the first station where we began our expansion to provinces in Peru.

We continued to grow, providing executive aviation services, flight operations and passenger assistance.

We launched the first Spanish language IATA-certified school in South America: Talma Training School.

Opening

First expansion

New services

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Implementing TTS

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2009

2010

2016

We moved to Lima Cargo City, a stateof-the-art logistic complex, directly connected through a tunnel to the Jorge Chavez International Airport.

We started operations as Talma Mexico, expanding regionally. In addition, we acquired Aeropuertos del Peru (AdP), a company operating 12 local airports in Peru.

We launched our new ground handling operations headquarters in Lima with advanced infrastructure and technology.

Lima Cargo City

Continued Expansion

Ground Handling Operations Headquarters

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2017

New Horizons

Our expansion to Ecuador strengthens our position as a leading airport services company in Latin America.

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TALMA NEWS

First company in Latin America to be certified ISO 37001

Talma obtains ISO 37001 Certification Talma is the first private company in Latin America and second in the world to achieve the ISO 37001: Anti-bribery Management System certification, granted by an accredited body.

Talma constantly seeks to improve its processes and incorporate technology, infrastructure and world-class certifications to deliver an excellent service. The continuous improvement undertaken by Talma has led it to certify ISO 37001: Anti-Bribery Management System, which strengthens the company and fosters an ethical culture among its employees, clients and suppliers. This certification, which confirms Talma's commitment to the fight against corruption, includes its internal operations and extends to its entire value chain. ISO 37001 is added to Talma's Integrated Management System, which has other certifications such as: ISO 9001 (Quality Management), ISO 14001 (Environmental Management), OHSAS 18001 (Occupational Health and Safety Management), ISO 28000 (Security Management for the Supply Chain), ISAGO (IATA Safety Audit for Ground Operations), BASC (Business Alliance for Secure Commerce), and RA3 Agent accredited by the European Union.

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TALMA NEWS

ISO 37001 Certification

The ANSI-ASQ National Accreditation Board - ANAB is the accreditation body for management systems of the United States of America that has accredited BASC Peru to issue ISO 37001 certifications. BASC Peru, through Peru Certification, is the certification body that has granted Talma Servicios

Aeroportuarios the ISO 37001 certification after satisfactorily completing the certification process with national and international auditors.

Allies for more than 14 years

Recognition by BASC Peru As part of the 20th anniversary of BASC Peru, Talma was recognized for its effort and commitment to keeping its certification in force for more than 14 years, thus promoting a prevention culture in safety for our operations to the benefit of our clients. The recognition was granted during the celebration of BASC Peru’s anniversary, on October 27, an event that brought together representatives of public and private entities and was held at the National Society of Industries (Sociedad Nacional de Industrias SNI).

From right to left: Mr. Raúl Saldías, President of the Board of Directors of BASC Peru, and Arturo Cassinelli, General Manager of Talma.

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TOPICS OF INTEREST

Written by Arturo Cassinelli

The challenges at the Jorge Chávez International Airport Operations at the Jorge Chávez International Airport have reached a limit in terms of capacity and potential. It currently serves almost 20 million passengers a year despite its ability to deal with approximately 15 million. Likewise, more than 125 thousand tons of our most important agricultural export products are handled, including asparagus, mangoes, blueberries, fresh peas, flowers, and avocados, among others, that are sent by air to the main markets of America, Europe, Oceania and Asia. The logistics of air cargo transport have a particular complexity that must be taken into account, which nowadays is a problem to be solved due to the important growth of operations that has not been accompanied by the growth of the necessary infrastructure due to lack of space. A possible temporary solution is to decongest air traffic at the Jorge Chávez International Airport while the expansion works that should last five years are being executed. The adjacent lands of the armed forces could be well used to expand the capacity of Peru´s most important air terminal in Peru. This initiative is truly necessary at a time when passenger and cargo traffic has exceeded the capacity of the current infrastructure and is generating high congestion and delays in flights. The problem of the current infrastructure not only limits the entry of new airlines, but also the expansion and development of those already in operation, since it is difficult to program new frequencies and offer promotional rates that encourage greater passenger traffic. This problem creates cost overruns to airlines and service suppliers, which they currently undertake.

Competent authorities should indicate as soon as possible which areas should be temporarily transferred to the operator of the Jorge Chávez Airport, and define what their uses will be so that they can execute the necessary works to speed-up passenger traffic. In turn, this will prevent further restriction to cargo aircraft access, now with limited slots and scarce parking locations. In the case of Peruvian agro-exports, speed in transport is a critical factor due to the perishability of the cargo and the need to ensure

Arturo Cassinelli, General Manager of Talma.

that it arrives at its destination under the quality conditions demanded by the importer and the final consumers overseas. This problem affects hundreds of agro-industry producers in Peru, who must bear the costs not only of the shipment delay, but also of the merchandise that does not arrive in the established periods or lacking the required quality. More than 30% of our country’s agro-export products are transported in cargo aircraft. Therefore, the temporary solution implemented at the Jorge Chávez Airport should not fail to consider an alternative for the air cargo exported under that mode of transport. But, in addition to solving the problem of the aforementioned airport, it is also necessary to foresee the air cargo infrastructure needed near the agro-industry export production centers, such as Piura, Lambayeque, La Libertad, Ica and Arequipa. In this way, soon the production of thousands of tons of asparagus, mangoes, blueberries, peas, flowers, and avocados, among other agricultural products, will not have to be transported more than a thousand kilometers to reach the Jorge Chávez International Airport in order to be shipped to their final destination. This is an issue to be settled in the near future, but its planning and execution should also start today.

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2018 COURSE SCHEDULE Date January 22 to 26 February 9 12 to 16 19 to 23 March 12 al 16 22 al 23 April 2 to 6 17, 19 y 24 20 May 14 to 18 21 to 25 26 June 11 to 15 22

Course

Hours

Schedule

Mercancías Peligrosas Inicial IATA

40

9:00 - 17:00

Mon to Fri

AVSEC y Sustancias psicoactivas Mercancías Peligrosas Inicial IATA Carga Básica IATA

8 40 40

9:00 - 17:00 9:00 - 17:00 9:00 - 17:00

Friday Mon to Fri Mon to Fri

Mercancías Peligrosas Inicial IATA Manejo de carga perecedera

40 16

9:00 - 17:00 9:00 - 15:00

Mon to Fri Thu to Fri

Mercancías Peligrosas Inicial IATA English for customer service Factores humanos - Operaciones

40 12 8

9:00 - 17:00 Mon to Fri 17:00 - 21:00 Tue to Thu 9:00 - 17:00 Friday

Carga Básica DGAC Mercancías Peligrosas Recurrente IATA AVSEC y Sustancias psicoactivas

40 20 8

9:00 - 17:00 9:00 - 13:00 9:00 - 17:00

Mon to Wed Mon to Fri Saturday

Mercancías Peligrosas Inicial IATA Manejo de baterías de litio

40 8

9:00 - 17:00 9:00 - 17:00

Mon to Fri Friday


OPERATIONS

Brand launching in Ecuador

We operate as Talma Ecuador

Talma operates in 7 of the main airports in Ecuador

On November 9, 2017, Talma officially presented its operations in Ecuador to representatives of the airport sector of that country. Vladimir MuĂąoz, General Manager of Talma Ecuador, was in charge of the presentation. "We are very satisfied with the work in Ecuador. We have achieved a successful integration of the Ecuadorian and Peruvian experience, which has allowed us to accomplish improvements in a very short period of time. Talma's value proposal is based on safety, speed and efficiency, three fundamental concepts for our operations; and we intend to fully comply with them", he stated during the event.

Commitment to operations in Ecuador Talma Ecuador has a 39% market share, having increased by 5% since the beginning of operations in May. The company is committed to grow and to strengthen its service in order to meet the needs of current and potential clients, and seeks to offer new services such as aircraft maintenance and passenger service, among others.

The operations of Talma Ecuador focus on ground handling services for the main airlines that work in the national territory. These include the parking and towing of aircraft, auxiliary services, loading and unloading of aircraft, cabin cleaning, among others. Talma Ecuador started operations in May 2017. During this period, it has generated approximately 80 new jobs, investing in equipment and incorporating the SAP system, which has allowed for improvements in our service level, as well as in punctuality and reliability in operations. The services that Talma offers in Ecuador are backed by high international quality management standards, such as ISAGO and ISO 9001.

Event for the start of operations as Talma Ecuador

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OPERATIONS

Talma purchases starters for its operations at stations

New ramp equipment

ASU-600-150

Talma has new ground support equipment for its stations: new ASU-600-150 air starters. In order to enhance the service provided to our customers in various regions of the country, we have acquired 4 new state-of-the-art pneumatic starter equipment, with an investment of over US$ 475,000. In this way, Talma provides air start service in 8 regional airports, in addition to the Jorge Chรกvez International Airport.

IQUITOS PIURA CHICLAYO TRUJILLO

CUSCO

LIMA

Air start units

JULIACA

An air start unit is a small turbine, propelled by compressed air, designed to start the main engines of aircrafts.

PISCO AREQUIPA

Benefits for our customers: Fuel savings

Time-saving for operations

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Greater efficiency in flight programming

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SECTOR STATISTICS

Foreign trade statistics Total Exports | Peru (all modes of transportation) Source: Sociedad de Comercio Exterior del Perú - COMEX

Total exports (MT)

5,000 4,500 4,000

4,689.25 4,371.84

4,319.57 3,865.05

3,651.17 3,311.23

3,500

3,693.11

3,438.26

4,124.85

4,105.47

4,079.70

3,986.77

4,197.79

4,193.24

4,265.25

4,278.05 3,747.26

3,673.64

3,549.44 3,598.13

3,097.56

2,883.58

3,000

3,362.68 2,740.62

2,500 2,000 1,500 1,000 500 0

Jan

Feb

Mar

Apr

May

Jun

2016

Jul

Aug

Sep

Oct

Nov

Dec

2017

Total exports - Var (%) 50%

42.37%

35.37%

40% 30% 20%

19.74%

16.73% 7.41%

10%

9.61%

5.29%

1.37%

0% -10%

Jan

Feb

Mar

Apr

May

Jun

-4.50%

-20%

Jul

Aug

Sep

Oct

Nov

Dec

-9.95% -21.16%

-30%

-26.86%

-40%

Jan 17/16

Feb 17/16

Mar 17/16

Apr 17/16

May 17/16

Jun 17/16

Jul 17/16

Aug 17/16

Sep 17/16

Oct 17/16

Nov 17/16

Dec 17/16

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SECTOR STATISTICS

Total Imports | Peru (all modes of transportation) Source: Sociedad de Comercio Exterior del Perú - COMEX

Total imports (MT) 3,500 3,000

3,307.17 3,097.17 2,946.48

3,155.99

3,013.43

3,179.88 2,835.18 2,826.45

2,749.97

2,933.77

2,786.46

2,598.94

2,458.44

2,453.43

2,500

3,181.95 2,954.94

3,205.32 3,183.89 3,060.42 2,675.64

2,543.37

3,060.48

2,967.47

2,592.04

2,000 1,500 1,000 500 0

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

Sep

Oct

Nov

Dec

Total imports - Var (%)

35%

29.35%

30%

22.83%

25% 20% 15%

18.07%

16.18%

14.76%

3.94%

5% 0%

Jan

-5%

Feb

Mar

Apr

May

Jun

-10%

Jul

-14.1%

-4.87%

10.90%

9.26%

9.09%

10%

4.03%

Aug

Sep

Oct

Nov

Dec

Jan 17/16

Feb 17/16

Mar 17/16

Apr 17/16

May 17/16

Jun 17/16

Jul 17/16

Aug 17/16

Sep 17/16

Oct 17/16

Nov 17/16

Dec 17/16

Imports: Sea, road and air comparison Source: Sociedad de Comercio Exterior del Perú - COMEX SUNAT

Imports (Ton) 2017 3,500,000 3,000,000

2,854,305 2,922,583

3,182,884

3,055,577 3,082,536 2,725,226

2,680,015

2,864,609

3,106,127

3,087,223

2,866,106

2,956,299

2,500,000 2,000,000 1,500,000 1,000,000 500,000

87,550 5,188

86,223 5,151

87,462 5,967

91,913 6,163

102,315 5,846

97,517 64,12

83,554 6,249

99,364 6,324

89,996 5,750

88,834 6,575

95,533 6,540

95,729 7,000

0

Jan

Feb

Mar

Apr

SEA

May

Jun

Jul

ROAD

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Aug

Sep

Oct

Nov

Dec

AIR

13


SECTOR STATISTICS

Imports and exports Total air imports Source: SUNAT

Air total imports (Ton) 100,000

89,339 84,138

90,000 80,000 70,000 60,000 50,000 40,000 30,000 20,000 10,000

8,186 6,885 7,652 7,887 7,297 8,044 8,441 7,334 7,146 7,855 7,086 7,834 6,260 6,243 6,648 7,515 7,245 7,056 7,186 6,745 6,754 7,206 6,844 6,129

2016

Jan-Dec

Dec

Nov

Oct

Sep

Aug

Jul

Jun

May

Apr

Mar

Jan

Feb

0

2017

2017/2016 Air total imports - Var (%) 20%

16.31%

15%

11.77%

10% 5%

17.47%

15.10%

5.94% 1.86%

1.22%

4.48%

3.53%

7.03%

6.18%

0%

Jan

Feb

Mar

Apr

May

Jun

Jul

Aug

-5% -10%

Sep

-1.24%

Oct

Nov

Dec

Jan-Dec

-9.07%

-15%

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SECTOR STATISTICS

Total air exports Source: Talma

Air total exports (Ton) 160,000

148,109 133,296

140,000 120,000 100,000 80,000 60,000 40,000 20,000 0

15,405 17,831 14,801 16,323 14,509 10,100 11,517 15,627 9,239 13,952 9,226 15,552 7,853 12,162 11,852 13,312 13,367 10,748 11,198 9,044 7,355 7,129 6,963 6,335

Jan

Feb

Mar

Apr

May

Jun 2016

Jul

Aug

Sep

Oct

Nov

Dec

Jan-Dec

2017

2017/2016 Air total exports - Var (%) 15% 10%

10.40%

6.42%

5% 0% -5%

Jan

-10%

Feb

-02.33%

Mar

Apr

1.97%

May

Jun

-15% -20% -25%

Jul

Aug

2.77%

Sep

Nov

Dec

07.87% 14.82%

19.33%

Oct

Jan-Dec

10.00%

12.78% 17.83%

20.39%

27.39%

-30%

Air exports by cargo type Source: Talma

Air Exports (by cargo type) Jan - Dec 2017 (Ton) 23,436 18%

109,857 82%

Refrigerated Dry

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