INSTITUTIONAL BULLETIN
NO. 5 / FIRST TRIMESTER / 2018
CSR INITIATIVES Pg. 06 OMA AND ITS 25 NEW MEMBERS Pg. 10 SECTOR STATISTICS Pg. 12
Dear Friends
This first quarter of the year has been a very exciting one for Talma. One of the highlights is that we have engaged 25 new aircraft mechanical maintenance technicians for our OMA (Aircraft Maintenance) business unit. In addition, I am pleased to announce the launch of Talma e-learning, a virtual learning platform where our employees will receive training through virtual courses. In this edition we also share with our readers information about our corporate social responsibility projects, which we have developed hand in hand with the companies Aeropuertos del PerĂş, Dinet and Inmobiliaria Koricancha. Finally, as usual, you will get updated statistical data on the sector, the evolution of foreign trade, and information on air imports and exports for the January - March 2018 period. I invite you to continue reading InfoTalma and enjoy its content.
Best regards, Arturo Cassinelli SĂĄnchez General Manager
TABLE OF CONTENTS TALMA NEWS Our 26th anniversary
4
Talma, corporate trustee of nonprofit Peru 2021
5
CSR initiatives
6
Servicing the flights of Pope Francis
8
Virtual learning platform in Talma
9
OPERATIONS OMA and its 25 new members
10
Talma Mexico Services
11
SECTOR STATISTICS Foreign trade statistics
12
Imports and exports
14
INSTITUTIONAL BULLETIN NO.5 / FIRST TRIMESTER / 2018
Contact Jr. Doménico Morelli 110, piso 4, San Borja Tel. +51 (1) 513 8900 relaciones.institucionales@talma.com.pe
TALMA NEWS
One more year providing world-class airport services
Our 26th anniversary
Talma headquarters, Lima Cargo City
26 years of history and experience, 26 years of Talma In January of this year, Talma celebrated 26 years of history by providing world-class airport services. We closed 2017 with important milestones such as the start of operations of Talma in Ecuador and the successful completion of the certification process in ISO 37001, Anti-bribery Management System. One more year is synonymous with more experience, but it also means that we must carry on our commitment to always offer the highest quality standards to our clients. With that in mind, we focus on innovation and the continuous improvement of our processes, incorporating cutting-edge technology, investing in new equipment, as these are key to putting together a comprehensive proposal to meet the needs of Talma's clients.
Celebration with our employees Over the years, the company's employees have accompanied and supported Talma's growth, with the effort and commitment that they show every day. For this reason, each anniversary of Talma is celebrated by and with all, and on this 26th anniversary, we all had an opportunity to share and celebrate in the different offices and places where we operate.
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Commitment to social responsibility
Talma, corporate trustee of nonprofit Peru 2021
Our employees are committed to social responsibility
In our quest for contributing to the development of the country and also fulfilling our social responsibility goals, on January 2018 Talma joined the nonprofit organization Peru 2021 as a new member. For Talma, the main significance of being part of this organization is the opportunity to capitalize on their long experience so as to enrich our CSR strategy, to have a better position and impact in each of the actions that we implement.
quality educational model for children with a high social risk index living in the areas of influence of the company.
CSR objectives of Talma Here are some of Talma's social responsibility objectives:
Peru 2021 seeks to group different organizations to maximize their collective impact for the benefit of society, aiming at the sustainable development of Peru as a whole. Likewise, they work hand in hand with companies to accompany them in their transformation towards sustainability.
• Supporting the integral educational development of boys and girls in the Callao region. • Strengthening the employability of young people of Callao who show potential
The focus of CSR in Talma For Talma, one of the core concepts on which we base our corporate social responsibility strategy is education, with the principle that "positively influencing a child's education today means substantially improving the quality of life of a whole family tomorrow." In that respect, Talma supports initiatives to promote a
• Contributing to the development of safe and friendly communities in Callao
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TALMA NEWS
Volunteers of Talma helping the San Miguel School
CSR initiatives
Team of volunteers
New social responsibility and volunteer programs have marked this first quarter of the year for Talma, in collaboration with Aeropuertos del PerĂş, Dinet and Inmobiliaria Koricancha. These volunteering actions have allowed our employees to learn more about the effort of these companies to support the San Miguel school, part of the network of schools of the NGO Coprodeli. Likewise, these activities have served as great opportunities for team work and collaboration, and to promote a positive work environment.
Painting the walls of San Miguel school and delivering supplies to students With an eye to making the San Miguel school ready for the start of the 2018 school year, more than 30 employees got together on March 3rd to give its walls a fresh coat of paint. This school is located in an area called Tiwinza, adjacent to Lima's Jorge ChĂĄvez International Airport. And then, on Monday, March 12th, another group of volunteers had the opportunity to participate in a back-to-school initiative, delivering school supplies that were so needed to kick-start the new school year. InfoTALMA
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2018 COURSE SCHEDULE Date
Course
Hours
Schedule
TALMA NEWS
Proudly servicing the flights of the Supreme Pontiff
Servicing the flights of Pope Francis
Attention to the flight of Pope Francis in Lima
Pope Francis visited Peru from January 18 to 21, and Talma was in charge of providing airport services to the flights that took him between the cities of Lima, Puerto Maldonado and Trujillo. The services were provided with Talma's characteristic professionalism, responsiveness and efficiency in each of these cities. But of course, this was much more than just a day's work for the employees who were selected to assist Pope Francis in his journey.
Pope's journey on Peru
Trujillo January 20
Lima January 18, 19 y 21
Puerto Maldonado January 19
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TALMA NEWS
Talma e-learning
Virtual learning platform in Talma
Virtual platform home screen
Talma e-learning is a platform created for the learning and training of Talma's employees, designed to facilitate access and interaction from any device with an Internet connection, such as a smartphone, tablet or laptop, providing the necessary resources to assist the users with their development goals.
learning environment gives its users immediate access to the information they need, and this information can be personalized. In addition, virtual platforms can include a play element, making learning not only more attractive to the user, but also making the material easier to understand.
The virtual learning community, Talma e-learning, aims to strengthen the knowledge of Talma's employees, providing them with a tool that facilitates their training in an efficient, innovative and user-friendly way. This platform provides the user with several course options; the courses contain both audiovisual and reading material, and at the end of each course there is an assessment module to check what has been learned. Users are also able to access the resources from past courses at any time they want to refresh their knowledge.
Virtual platforms, powerful learning tools The advantage of using a virtual tool is the versatility and variety of activities that can be implemented to accompany the users' learning process and assess their learning and development, as each user's progress is recorded and can be tracked. Also, a virtual
InfoTALMA
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OPERATIONS
New aeronautical technicians for aircraft maintenance service
OMA and its 25 new members
Training of technicians for OMA
Talma has hired 25 new technicians to support the scheduled maintenance for fleets of short-range A320 family aircraft. Their work includes daily and weekly scheduled checks, in addition to the operation of aircraft towing tractors. This newly added talent will ensure that we will be able to meet our future demand, which is expected to increase as we expand the scope of our services. This team of technicians joins the existing team which today serves 6 airlines—clients who have trusted us with caring for their operational airworthiness. Talma's new hires have inaugurated a new maintenance division that will be responsible for carrying out scheduled maintenance for the Airbus A320 family fleet, including A-Check maintenance inspections. These works include daily, every-other-day, weekly, out-of-phase and corrective maintenance services, among other more complex tasks. With this, the company expands its horizons towards engine changes or specialized maintenance. In order to ensure a world class service, Talma's new aeronautical technicians underwent 160+ hours of training over a 4-week period. The training content focused on the type of aircraft that will be serviced and provided the attendants with more in-depth knowledge and specialization in the requirements of this fleet. In addition, the technicians received the "Airplane Philosophy" course with international instructors, which consists of learning how to diagnose the status of the aircraft by reading their Fault Code Display devices. It should also be noted that this type of training is provided to the main airlines in the world.
World-class standards Organización de Mantenimiento Aprobada - OMA – 032 Dirección General de Aeronáutica Civil–DGAC - Perú FAA - OMA - 1TMY400C Federal Aviation Administration - EE.UU. Organización de Mantenimiento Aeronáutico Extranjero CMAE – 509 Dirección General de Aeronáutica Civil–DGAC - Chile DAC - OMA - 059 Dirección General de Aviación Civil del Ecuador UAEAC - TARE - 028 Unidad Administrativa Especial de Aeronáutica Civil Colombia
Talma has aeronautical technicians specialized in the following types of aircraft: Airbus A320FAM, Boeing 737 NG, Boeing 737- Classic (200, 300. 400 y 500), Embraer 190 y Boeing 767
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OPERATIONS
Talma in Latin America
Talma Mexico Services
Talma Mexico operates in 3 cities
Talma Mexico Mexico was the first country where Talma began its international expansion in 2010, with operations in 3 cities of the country. Talma Mexico offers services of loading and unloading operations, consolidated cargo and bonded warehousing. It is worth noting that the company is a pioneer in the bonded warehouse business. Innovation and continuous improvement are the pillars of our operation in Mexico, where Talma is at the forefront, implementing and developing infrastructure to guarantee the optimal functioning of our processes. That is why we have developed a software program that we have named SIOP (Sistema Integrado de Operaciones - Integrated Operations System), which provides administrative, billing and logistics solutions with the highest operational standards.
Certifications that support the operation in Mexico We have obtained a certification as cargo operator issued by the Directorate General of Civil Aeronautics of Mexico (DGAC). In addition, we are a third country EU aviation security validated Regulated Agent, or RA3, which qualifies Talma Mexico as a cargo handling entity located in a third country that is validated and approved as such for handling cargo with final destination in the European Union or another RA3 agent.
Services
Bonded warehouses Talma has more than 7,000 square meters of bonded premises within the customs areas of the airports of Mexico City and Toluca. Talma Mexico also offers General Handling Agent (GHA) services, which encompasses the management of our clients' operations. Loading and unloading operations Talma Mexico has authorization from the tax authority (SAT) to provide loading and unloading services for the Customs Office of the International Airport of Mexico City (AICM) and its surroundings. Consolidated cargo The company provides freight forwarding services on various routes, mainly Laredo - Mexico City.
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SECTOR STATISTICS
Foreign trade statistics Total Exports | Peru (all modes of transportation) Source: Sociedad de Comercio Exterior del Perú - COMEX
Total exports (MT)
14000
11,930
12000
11,379
10000 8000 6000
4,372
4,588
4000
3,865
4,044
3,693 2,747
2000
Total 2018
Total 2017
Mar. 17
Mar. 16
Feb. 17
Feb. 16
Jan. 17
Jan. 16
0
Total exports - Var (%) 0.1 0.05
4.9%
4.6%
0 -0.05
-4.6%
-0.1 -0.15 -0.2 -0.25
-25.6%
-0.3 Jan 18/17
Feb 18/17
Mar 18/17
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Jan-Dic 18/17
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SECTOR STATISTICS
Total Imports | Peru (all modes of transportation) Source: Sociedad de Comercio Exterior del Perú - COMEX
Total imports (MT)
10000
9,116
9000
9,045
8000 7000 6000 5000 4000
3,198
2,946
3000
3,013
3,090
3,156
2,758
2000 1000 0 Jan
Feb
Mar
Total
Total imports - Var (%) 8.5%
0.1 0.08 0.06 0.04 0.02 0 -0.02
-2.1%
-0.04
-0.8%
-0.06 -0.08
-8.5%
-0.1
Jan 18/17
Feb 18/17
Mar 18/17
Ene-Mar 18/17
Imports: Sea, road and air comparison Source : Sociedad de Comercio Exterior del Perú - COMEX SUNAT
Imports (Ton) 2018 3500000
3,096,396
2,989,420
2,670,691
3000000 2500000 2000000 1500000 1000000 500000
86,5125,188
81,9825,151
94,4325,967
0
Jan
Feb SEA
ROAD
Mar AIR
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SECTOR STATISTICS
Imports and exports Total air imports Source: SUNAT
Air total imports (Ton) 21,672
25000
19,649
20000 15000 8,176
10000
6,518
6,243
7,146
6,978
6,260
5000
2017
Jan-Mar
Mar
Feb
Jan
0
2018
Air total imports - Var (%) 0.16
14.4%
0.14
11.5%
0.12
10.3%
0.1 0.08 0.06
4.4%
0.04 0.02 0 Jan 18/17
Feb 18/17
Mar 18/17
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Ene-Mar 18/17
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SECTOR STATISTICS
Total air exports Source: Talma
Air total exports (Ton) 35000
28,703
32,817
30000 25000 20000
15,405
15,088
15000
11,200
10000
6,963
6,529
6,335
5000 0
Ene
Feb
Mar 2017
Ene-Mar
2018
2018/2017 Air total exports - Var (%) 0.9
76.8%
0.8 0.7 0.6 0.5 0.4 0.3
14.3%
0.2 0.1 0 -0.1
-2.1%Jan
-0.2
Feb
Mar
-6.2%
Ene-Mar
Air exports by cargo type Source: Talma
Air Exports (by cargo type) Jan - Mar 2018 (Ton) 6,469,996 20%
26,347,080 80%
Refrigerated Dry
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world-class airport services
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