INSTITUTIONAL BULLETIN
NO. 6 / SECOND QUARTER / 2018
IMPORTANT OFFICIAL AND ACADEMIC VISITS P. 04 START OF OPERATIONS FOR MAINTENANCE WORK P. 11 SECTOR STATISTICS P. 12
Dear Friends The second quarter of the year was very important for Talma, as we started new operations for aircraft maintenance work in Lima and opened the cargo warehouse in the Ayacucho station. Also, in recent months we have received official visits by important government bodies and academic institutions with the aim of sharing experiences for the benefit of the sector and airport services in the country. In this edition of the InfoTalma Newsletter, I would like to commend all of the people who supported in different ways those affected by the fire that occurred last April in the human settlement of Tiwinza in Callao, in close proximity to our area of operations. Finally, you will get updated statistical data on the sector, the evolution of foreign trade, and information on air imports and exports for the January - June 2018 period.
I invite you to continue reading InfoTalma and enjoy its content. Best regards,
Arturo Cassinelli Sรกnchez General Manager
TABLE OF CONTENTS TALMA NEWS Important official and academic visits
4
Fifth Meeting of the Committee on Customs Control and Supply Chain Security
5
Talma: Present in forums and industry events
6
Employees join efforts in support of victims of fire at Tiwinza in Callao
8
Internal communication campaign: the thoughtful football fan
9
OPERATIONS Chiclayo Station: Great results in ramp services
10
Talma inaugurates cargo warehouse in Ayacucho
10
Start of operations for maintenance work
11
SECTOR STATISTICS Foreign trade statistics
12
Imports and exports
14
INSTITUTIONAL BULLETIN NO. 6 / SECOND QUARTER / 2018 Contact Jr. DomĂŠnico Morelli 110, piso 4, San Borja Tel. +51 (1) 513 8900 relaciones.institucionales@talma.com.pe
TALMA NEWS
Promoting best practices
Important official and academic visits
Official visit by the Ministry of Foreign Trade and Tourism
With the purpose of sharing experiences in support of foreign trade and airport security, and also contributing to academic education, Talma received several important visitors between the months of March and June.
Visit by the Ministry of Foreign Trade and Tourism (MINCETUR) On June 19, Mr. Rogers Valencia, Minister of Foreign Trade visited Talma, together with Edgar Vásquez, Vice Minister of Foreign Trade and other MINCETUR officials. The purpose of the visit was to meet with the company's most senior managers, and talk about airport processes and logistics, as well as about the advancements, challenges and opportunities of foreign trade in an effort to contribute to the development of the sector and the country.
UNMSM University and ADEX visit Talma Students from programs linked to the field of international business at the National University of San Marcos (UNMSM) and Adex School of Foreign Trade visited Talma's facilities in Lima Cargo City. The goal of these academic visits is for students to learn about the logistic processes linked to foreign trade, reinforcing their knowledge and boosting their learning.
Visit by the U.S Customs & Border Protection - Attaché In May, Talma received the visit of Mr. Bryan Picado, U.S. Customs & Border Protection - Attaché INL Ports / Customs Advisor, together with other members of the United States Embassy. The visit to our facilities at Lima Cargo City, was a perfect opportunity to exchange experiences and knowledge in matters of security in an airport environment.
Visit by the UNMSM
Visit by Bryan Picado
InfoTALMA
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TALMA NEWS
Raising the standards of customs control and security
Fifth Meeting of the Committee on Customs Control and Supply Chain Security
The committee meeting was held at the offices of Talma in Lima Cargo City
On April 18 of this year, Talma Servicios Aeroportuarios SA hosted the Fifth Committee Meeting on Customs Control and Supply Chain Security, in coordination with the Peruvian Customs and the Special Operations Unit.
Did you know...?
With the common goal of strengthening and raising the standards of customs control and supply chain security at the Jorge Chรกvez International Airport, a committee composed of the Customs Control Department of SUNAT and members of the Special Operations Unit, has been meeting on a quarterly basis. The Special Operations Unit ("BOE", for its name in Spanish) has been put together by storage terminals (including Talma), airlines, airport operators and other companies related to the industry. Talma is committed to offering maximum security in all its processes, complying with national and international standards that allow for a successful and seamless operation. That is why Talma's participation in the aforementioned Committee is of great importance for the company; it helps us to work hand in hand with other stakeholders in the sector in a joint effort to boost security and customs control in the airport sector.
Talma has direct access to the platform of the Jorge Chรกvez International Airport, through a 380-meter long tunnel. This tunnel represents a great advantage in terms of security for the cargo to be loaded onto aircraft.
InfoTALMA
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TALMA NEWS
Committed to the development of the logistics and aviation industry
Talma: Present in forums and industry events
Rodrigo Martins, in the panel "The Big Debate: Realizing Latin America’s aviation potential"
Ground Handling International Conference - Americas Rodrigo Martins, VP Ground Handling Services of Talma Servicios Aeroportuarios, participated in the last edition of the international conference "Ground Handling International Conference - GHIC Americas", held in Miami from June 25 to 28, where he was one of the panelists in the exhibition called "The Big Debate: Realizing Latin America’s aviation potential".
This is the second time that Rodrigo has taken part as a guest, and it has been an excellent opportunity for Talma to exchange experiences at an event attended by over 200 professionals from the industry, including technology service providers, ramp equipment manufacturers, ramp service providers and also airlines.
The panel discussion, which also included Patricia Kraus, General Manager of Spirit Airlines for Peru, and Roberto Gomes, Senior Consultant of Quality Assurance GH Consulting of Brazil, dealt with topics such as the entry of low cost airlines into the region and the effects this has had on the companies that provide airport services; the growth challenges in the region based on the infrastructure offered by airports that are currently operating with a passenger flow rate above their capacity; innovations in the industry that help reduce the operational risks of operating in congested airports; levels of stakeholder collaboration with the objective of coordinating ground operations more effectively, among other issues.
Also, among the topics highlighted this year, the most important were debates regarding business opportunities in the Latin American region, the challenges that service providers face based on operating in increasingly congested airports, investment that is done in technology to face the complexity of apron operations, as well as the effect of the entry of low cost airlines into the region.
GHIC has been going on for 20 years, and for over 10 of these years Talma has participated in this important event in different parts of the world.
InfoTALMA
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Nury Romero during her presentation at the 4th ADEX Logistics Forum - June 7, Hilton Hotel
Fourth ADEX Logistics Forum Talma participated in the Fourth Logistics Forum for Foreign Trade, organized by the Peruvian Association of Exporters - ADEX, through the presentation "Innovation and new challenges for airport services in Peru", which was given by our Deputy Manager of IT Projects, Nury Romero.
Patricia Espinoza, Head of Prevention of our Anti-Corruption System
Crime Prevention Model panel organized by AMCHAM Patricia Espinoza, Head of Prevention of Talma's Anti-corruption System, held an exhibition on the company's prevention model at the American Chamber of Commerce of Peru (AMCHAM). Likewise, the prevention model and the ISO 37001 certification are fundamental pillars for the prevention of acts perpetrated against the organization's policies and its Code of Ethics. Compliance with and enforcement of this model is a cross-cutting responsibility involving all levels and areas of the organization.
ISO 37001:2016 Talma Servicios Aeroportuarios' Stand at the WCO 2018 Conference
WCO 2018 Talma was present at the Conference and International Exhibition of Information Technology organized by the World Customs Organization - WCO 2018, held between June 6 and 8 at the Westin Lima Hotel & Convention Center, located in Lima. The objective of this event was to share the lessons learned from the latest projects and initiatives that have implemented cutting-edge technologies, including data analysis, artificial intelligence and machine learning, within the framework of customs processes in different countries.
Presentation of the ISO 37001 at the Instituto para la Calidad In December 2017, as part of Talma's constant search to improve its processes and incorporate better technology, infrastructure and world-class certifications to deliver an excellent service, we obtained the ISO 37001: Anti-Bribery Management System. At an event organized by the Institute for Quality of the Pontificia Universidad CatĂłlica del PerĂş last June, Talma gave a presentation outlining the company's experience in obtaining this certification and the process carried out through its Integrated Management System department.
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TALMA NEWS
Committed to social responsibility
Employees join efforts in support of victims of fire at Tiwinza in Callao
Employees and executives of Talma and AdP donated to fire victims
On April 9, at around noon, a major fire started in Tiwinza, a human settlement located in an area adjacent to the Jorge ChĂĄvez International Airport. The fire affected approximately 25 families. The Regional Government of Callao installed a set of tents with mattresses and beds near the area, to assist the people who had lost their homes and other material goods. Talma and Aeropuertos del PerĂş, through the Social Responsibility Program that the companies have implemented, deployed an internal campaign in favor of those affected by this incident to promote humanitarian aid. Thanks to the contribution of employees and executives, it was possible to collect more than a thousand items including groceries, dairy products, beverages, hygiene products, clothing and others that were delivered to those affected. The aid was channeled through the San Miguel School, which was responsible for distributing the donations. Donation given through the San Miguel School
InfoTALMA
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TALMA NEWS
Best practices in human resource management
Internal communication campaign: the thoughtful football fan
Employees at the "The thoughtful football fan" celebration
After the Peruvian team qualified for the 2018 World Cup in Russia, the whole country celebrated this accomplishment and we all started the preparations to watch the games. In this context, Talma's Talent Management office formulated an internal communication campaign entitled "The thoughtful football fan", with the aim of encouraging effort and work dedication. The unconditional support to the Peruvian team by all the employees during the World Cup was also reflected in every act of responsibility and engagement at work. The company rewarded this effort by providing the facilities necessary to watch the games during the World Cup, implementing big screens, decorating workspaces with the Russia 2018 theme, and also giving away assorted prizes such as t-shirts, hats and other merchandising. This campaign also highlighted camaraderie and teamwork, which, as in football, are very important in order to achieve significant results.
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OPERATIONS TALMA AL DĂ?A
Award from our client
Chiclayo Station: Great results in ramp services Talma strives to provide an excellent quality of services to all its clients. This time, we received a token of gratitude for our efforts from our client Copa Airlines, for the results obtained thanks to our ramp services at the Chiclayo station. The award was presented at the beginning of this year, where we were named the best station of the entire network of our client. This performance measurement is made according to the results obtained in each station with respect to the indicators established in the Service Level Agreement (SLA). This motivates Talma to continue innovating its processes to ensure high levels of safety and quality in the services it provides to its clients. Likewise, we would like to congratulate the team that comprises the Chiclayo station for the achievement obtained.
Ramp services at stations
Cargo services at stations
Talma inaugurates cargo warehouse in Ayacucho On June 4, Talma inaugurated its cargo warehouses at the Coronel FAP Alfredo Mendivil Duarte Airport to provide cargo services at the Ayacucho station. On this occasion, and thanks to the trust placed in us by our client Latam Cargo, we started the operations for domestic cargo and mail processing at the aforementioned station. Currently, Talma operates in 20 stations nationwide, and this important milestone contributes to its positioning in the country.
Opening event in Ayacucho
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OPERATIONS
Aircraft Maintenance - OMA
Start of operations for maintenance work
OMA team
On June 1 of this year, Talma started joint operations for scheduled maintenance work up to Check A maintenance inspections for LATAM Airlines' fleet of short-range narrow-body A320 family aircraft.
possible to obtain the maintenance compliance certificate with authorization number CMAE-509 awarded by the General Directorate of Chilean Civil Aeronautics, positioning Talma's OMA (Approved Maintenance Organization business unit) at the forefront of aeronautical technology in our country.
Our aim is to continue to strengthen relations with our clients, providing them with different types of aeronautical services for their operations. In line with this, on June 1, 2018, Talma started operations for scheduled maintenance work for LATAM Airlines' fleet of short-range narrow-body A320 family aircraft, including Check A maintenance inspections. This important milestone for Talma's maintenance services was made possible thanks to the joint work of the business units and support departments of the company, who, together with the technical staff specialized in these disciplines, were able to carry out the scheduled works with excellence and quality, once again showing professionalism and commitment that Talma promises its clients. Talma has invested technological and financial resources to achieve this goal, helping to consolidate the company's position as one of the leaders in airport services in the region. Likewise, the international certifications obtained by the company have made it
Start of maintenance work
With our highly specialized technical staff, available 24 hours a day, 365 days a year, Talma can now serve new generation short and long-range aircraft with North American, Colombian, Ecuadorian, Panamanian, Chilean, Venezuelan and Peruvian registrations.
InfoTALMA
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SECTOR STATISTICS
Foreign trade statistics Total Exports | Peru (all modes of transportation) Source: Sociedad de Comercio Exterior del PerĂş - COMEX
30000
Total exports (MT) 23,761 24,577
25000 20000 15000
Feb.17
Feb.18
Mar.17
Mar.18
3,598
3,554
4,126
4,057
4,107
3,968
Jun.18
4,346
Jun.17
3,693
May.18
4,060
May.17
3,865
Apr.18
4,592
Apr.17
4,372
Jan.18
5000
Jan.17
10000
Jan-Jun 2017
Jan-Jun 2018
0
Total exports - Var (%) 0.2
17.7%
0.15 0.1 0.05
5.0%
5.0%
3.4%
0
-1.2%
-0.05 Jan 18/17
Feb 18/17
Mar 18/17
Abr 18/17
-1.7% May 18/17
-3.4% Jun 18/17
Jan-Jun 18/17
Important Note: The data for the last month may be subject to variation, due to the cutoff date of updating and sending of the information by the sources consulted.
InfoTALMA
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SECTOR STATISTICS
Total Imports | Peru (all modes of transportation) Source: Sociedad de Comercio Exterior del Perú - COMEX
Total imports (MT) 20000
18,107 17,899
18000 16000 14000 12000 10000 8000 6000 4000
2,946 3,198
3,013 2,758
3,156 3,090
3,180 3,048
Jan
Feb
Mar
Apr
2,817
3,032
2,786 2,981
2000 0
May
Jun
Total
Total imports - Var (%) 8.5%
0.1
7.6%
0.08
7.0%
0.06 0.04
1.2%
0.02 0 -0.02
-2.1%
-0.04
-4.2%
-0.06 -0.08 -0.1
Jan18/17
Feb 18/17
-8.5%
Mar 18/17
Apr 18/17
May 18/17
Jun 18/17
Jan-Jun 18/17
Imports: Sea, road and air comparison Source : Sociedad de Comercio Exterior del Perú - COMEX SUNAT, Own
Imports (Ton) 2018 3500000 3000000
3,096,391 2,670,705
2,989,293
2,911,877
2,916,010
2,874,461
2500000 2000000 1500000 1000000 500000 0
86,496 6,518
82,099 6,978
94,366 8,176
117,232 7,830
108,852 7,956
94,576 7,847
Jan
Feb
Mar
Apr
May
Jun
SEA
ROAD
AIR
Important Note: The data for the last month may be subject to variation, due to the cutoff date of updating and sending of the information by the sources consulted.
InfoTALMA
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SECTOR STATISTICS
Imports and exports Total air imports Source: SUNAT, Own
Air total imports (Ton) 50000
45,305
45000
41,923
40000 35000 30000 25000 20000 15000 10000 5000
6,243 6,518
6,260
6,978
7,146
8,176
7,334
7,830
7,086
7,956
7,855
7,847
2017
Jan-Jun
Jun
May
Apr
Mar
Feb
Jan
0
2018
Air total imports - Var (%) 0.16
14.4%
0.14
12.3%
11.5%
0.12 0.1 0.08 0.06
8.1%
6.8% 4.4%
0.04 0.02
-0.1%
0 -0.02
Jan18/17
Feb 18/17
Mar 18/17
Apr 18/17
May 18/17
Jun 18/17
Jan-Jun 18/17
Important Note: The data for the last month may be subject to variation, due to the cutoff date of updating and sending of the information by the sources consulted.
InfoTALMA
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SECTOR STATISTICS
Total air exports Source: Comex, Own
Air total exports (Ton)
70000
63,427
60000
55,514
50000 40000 30000 20000
14,964
15,315
6,909
10000
11,067 6,387
6,295
8,988
11,187
10,691 10,089
7,315
9,733
0
Jan
Feb
Mar
Apr
2017
May
Jun
Jan-Jun
2018
2018/2017 Air total exports - Var (%) 75.8%
0.8 0.7 0.6 0.5 0.4
33.1%
24.5%
0.3
14.3%
0.2 0.1 0
-2.3%
-7.6%
Jan
Feb
-0.1 -0.2
-5.6% Mar
Apr
May
Jun
Jan-Jun
Air exports by cargo type Source: Comex, Own
Air Exports (by cargo type) Jan - Jun 2018 (Ton) 11,455,057 21%
44,058,784 79%
Perecible Seco
Important Note: The data for the last month may be subject to variation, due to the cutoff date of updating and sending of the information by the sources consulted.
InfoTALMA
15
Peru Independence Day 100% committed
in providing safe, fast and efficient airport services for Peru. From Talma we wish you happy holidays.
www.talma.com.pe