Strategic Plan Fiscal Year 2017
qualityCare & Service qualityPartners qualityTeam Start Date: January 1, 2017 End Date: December 31, 2017
Hardin House/DREXEL COUNSELING SERVICES, INC.
Hardin House/DREXEL COUNSELING SERVICES, INC.
Start Date: January 1, 2017 ♦ End Date: December 31, 2017
qualityCare & Service STRATEGIC PRIORITIES
Improve Patient Accessibility Merge with an in-patient facility
Improve Patient Accessibility: Director of Facility, Clinical Director
Merge with an in-patient facility: Assistant Director
DEFINE RELATEDINITIATIVE(S)
Merge with a home care operation
DESIGNATED LEAD
Merge with a home care operation: Assistant Director
TEAM MEMBERS
Merge with a home care operation: Executive Director, Agency Accountant, Agency Attorney
Improve Patient Accessibility: Patient numbers have doubled. The model of care and system of care initially designed and present space are not able to efficiently serve the growing population. Merge with an in-patient facility: A large number of our patient population requires intermittent residential treatment. We stand to lose almost 50% of those persons referred to what is known as level III services. As a result, patient treatment continuity is lost along with revenue. Merge with a home care operation: Treatment models have traditionally relied upon patient care within the agencies’ facility. However, treatment failure most often happens outside the facility within the person’s environment. A home healthcare license would allow the agency to institute wellness checks into the treatment model and earn revenue from the additional service.
qualityTeam ANTICIPATED OUTCOMES FOR EACH INITIATIVE
Improve Patient Accessibility: Improve patient retention, reduce time to dose methadone population, increase revenue
Merge with an in-patient facility: improve patient retention, improve model of care, increase revenue
Merge with a home care operation: reduce patient mortality, improve patient health, improve retention, increase revenue
ORGANIZATIONAL SUPPORT
Improve Patient Accessibility: Executive Director, Assistant Executive Director, Lead Counselor, Architect Merge with an in-patient facility: Executive Director, Agency Accountant, Agency Attorney
qualityPartners
Strategic Plan Fiscal Year 2017
Improve Patient Accessibility: Accessibility Committee comprised of Staff, Persons served, outside stakeholders
Merge with an in-patient facility: TBD
Merge with a home care operation: TBD
RESOURCES NEEDED TO IMPLEMENT INITIATIVE(S)
Improve Patient Accessibility: Budget, IT support, Architect
Merge with an in-patient facility: Legal and Financial Consultation
Merge with a home care operation: Legal and financial consultation
Hardin House/DREXEL COUNSELING SERVICES, INC.
Start Date: January 1, 2017 ♦ End Date: December 31, 2017
qualityCare & Service STRATEGIC PRIORITIES
Improve Patient Accessibility Merge with an in-patient facility
Improve Patient Accessibility: Director of Facility, Clinical Director
Merge with an in-patient facility: Assistant Director
DEFINE RELATEDINITIATIVE(S)
Merge with a home care operation
DESIGNATED LEAD
Merge with a home care operation: Assistant Director
TEAM MEMBERS
Merge with a home care operation: Executive Director, Agency Accountant, Agency Attorney
Improve Patient Accessibility: Patient numbers have doubled. The model of care and system of care initially designed and present space are not able to efficiently serve the growing population. Merge with an in-patient facility: A large number of our patient population requires intermittent residential treatment. We stand to lose almost 50% of those persons referred to what is known as level III services. As a result, patient treatment continuity is lost along with revenue. Merge with a home care operation: Treatment models have traditionally relied upon patient care within the agencies’ facility. However, treatment failure most often happens outside the facility within the person’s environment. A home healthcare license would allow the agency to institute wellness checks into the treatment model and earn revenue from the additional service.
qualityTeam ANTICIPATED OUTCOMES FOR EACH INITIATIVE
Improve Patient Accessibility: Improve patient retention, reduce time to dose methadone population, increase revenue
Merge with an in-patient facility: improve patient retention, improve model of care, increase revenue
Merge with a home care operation: reduce patient mortality, improve patient health, improve retention, increase revenue
ORGANIZATIONAL SUPPORT
Improve Patient Accessibility: Executive Director, Assistant Executive Director, Lead Counselor, Architect Merge with an in-patient facility: Executive Director, Agency Accountant, Agency Attorney
qualityPartners
Strategic Plan Fiscal Year 2017
Improve Patient Accessibility: Accessibility Committee comprised of Staff, Persons served, outside stakeholders
Merge with an in-patient facility: TBD
Merge with a home care operation: TBD
RESOURCES NEEDED TO IMPLEMENT INITIATIVE(S)
Improve Patient Accessibility: Budget, IT support, Architect
Merge with an in-patient facility: Legal and Financial Consultation
Merge with a home care operation: Legal and financial consultation