HOTELGUIDE A - Z
Welcome in our wonderful world
Welcome at Parc Hotel on the lake Parc Hotel is very a special place. Take a moment of your time to indulge in the many distinguishing features that contribute to its reputation for the top class cuisine, an unique spa, numerous health and sporting activities that may be enjoyed in the truly wonderful South Tyrol. This beautiful location offers the tranquillity, relaxation, leisure and the pleasures that assure a memorable sojourn. With the promise of a warm welcome and professional service, the team at Parc Hotel will ensure your stay will be a memorable one. If you need further information or assistance, do not hesitate to contact our friendly reception staff.
Agnes and Helmuth De Carli with Marion and Marcus and the Parc Hotel staff
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Phone Internal phone calls are free and may be made by dialling the desired number (room number = phone number). For a specific intern service, dial:
# 400 / # 401 • Internal night number/SOS # 102 / # 408 • Restaurant - Bar - Roomservice # 402 • Beauty & SPA # 406 open from monday to saturday from 8.00 to 19.00 Sunday from 10.30 to 18.00 • Public emergency # 118 • Police # 112
Restaurant Breakfast buffet Lunch á la Carte Afternoon buffet Dinner
07.30 to 10.45 12.00 to 14.30 15.00 to 17.30 19.00 to 21.00
• Reception
Outside calls are charged. To get an outside line please dial “0”, then the National code, the area code (without the zero), then the local phone number: • Belgium 0032 • UK 0044 • Luxemburg 00352
Allergies - If you suffer from any food allergies, please do not hesitate to contact Reception. We will be happy to inform kitchen staff to cater for your needs.
Cafe & Cocktailbar - We will spoil you with fine drinks, cocktails and much more. Minibar - Please record details of your consumption. Confirm use and payment at time of departure. Room service - tel. # 402 - On request we are pleased to supply packed lunches. Please allow staff sufficient time for preparation. Wine Cellar - Wine tasting sessions in Caldaro and the surrounding area are organized once weekly by our partner. Marcus De Carli is always pleased to provide detailed information on request.
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General Information A - Z
Arrival - Creating a ‘feel at home’ atmosphere is a
priority at Parc Hotel. From the moment of arrival we are at your disposal to offer guidance and explanation of hotel facilities. Rooms are available from 3 p.m. For official registration we need your ID documents.
Check out - We kindly request that you vacate your room before 11 a.m. If on the day of departure you require a late check-out, allows you to enjoy Beach and SPA. Please contact the reception. A day wardrobe is available.
Concierge Service - At reception we hold a comprehensive supply of leaflets and brochures listing information on hotel facilities, luggage, car airport connections, hairdresser, souvenirs, flowers, photo-shop, theatre, museums, day-trips and sightseeing tours of Dolomites, Lake Garda, Venice, Bolzano, Merano and Trento, maps and guides of South Tyrol. Doctor/medical requirements. Personal telephone and postal facilities.
Dogs & Animals - We ask for your understanding that your pets do not have access to Parc Hotel.
Dress code - We encourage you to dress in a manner that upholds the elegant ambiance of your. Drinking water - Water from the hotel system is safe for drinking.
Garage - Free open air and basement garage parking facilities are available to guests.
Internet access - for free is available in every room.
In addition, guests may use the internet point located in Yachting Bar. Please ask at reception for an internet code. Invoice - To avoid morning delays (especially on weekends), you are welcome to pay the bill on the eve of your departure. To avoid the need to carry cash in the hotel, all incidentals may be added to your room account. Given sufficient notice prior to departure we are happy to assist with your luggage.
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Key Card - On arrival you will be issued with key-
cards. For electricity supply to the room, place one card in the socket inside the door. For hotel entry after midnight, the key-card will open the front door.
Laundry - On request and for a small fee we offer a laundry service. Arrangements may be made at reception or with the room cleaning ladies. For reception dial # 400.
Safe - Please deposit your valuables in the safe located in your room. The hotel is not liable for valuables not secured in the safe.
Smoking - Following the introduction of the ‘Ital. Act 2005’, Parc Hotel has a policy of ‘No Smoking’. Please do not smoke in your room. On the terrace and other outdoor areas smoking is permitted.
TV & Radio - All our TVs are equipped with satellite and Sky Sport. To activate the radio in your room, use the remote control and press “Radio”, press again to switch off.
Water world & Spa centre
#406
Bathrobes and towels - In your room are bathrobes, Fitness room - Open daily from 7.00 am to 9.00 pm slippers and a spa bag. A spa bag may be purchased in the hotel shop. Beach towels are available at the indoor pool and sauna entry. For ecological reasons we ask you for a moderate use. Thank you.
Beach - Relax pure summer on the beach 100 m long with 2 piers and in the spacious park with pleasant shady areas. Access to the lake, pedal boats, sun-lounges and umbrellas are free of charge. In order to maintain the lawns in a healthy condition, we ask that the footpaths be used for regular passage. Our bar staff will be pleased to serve you on the beach. Beauty & SPA # 406 - Pamper your body with a variety of beauty treatments. We offer relaxing packages at special prices. On Monday morning you are invited to our info-hour. The SPA team will help you choose the treatment that satisfies your needs. For appointments please dial the # 406 or make a reservation at hotel reception.
Free use of facilities - For more details contact our team.
Indoor & outdoor pool - Open every day from 7 a.m. Access to the swimming pools and Jacuzzi from your room is via the north lift. From the lakeside, access is via the sun-deck. Free towels are available. Parents are liable for their children’s safety.
Hair stylist - Located at the entrance of the sauna world. Reservations can be made at Spa reception.
Sauna World - The whole sauna world is a clothes-off
zone. The sauna opens at 3.00 p.m. every day. In the event of bad weather it opens at 11.00 a.m. Please refer to our sauna rules.
Activities & Sport Parc Hotel on the sea - The hotel is the deal starting Golf - The mild climate and a long playing season point for hiking and biking tours. There are approximately 200km of marked hiking trails and around 600km of sign-posted cycle paths offering a variety of vacation activities. We are happy to advise you on the routes best suited to your needs. A backpack is ready in your room. For hiking and Nordic walking, poles are available for hire.
attract visitors to the golf courses located in the vicinity of Parc Hotel. The golf courses offer Lana Dolomiti Sarnonico discounts on green fees. We can book your tee-off times in advance.
Surfing - Surf lesson information is available at the Gretl am See shop.
Bicycle hire - Hotel bicycles are available in our garage and may be used free of charge. Electric bikes may be hired for â‚Ź 15.00 per day. For cycling equipment including helmets, cycling and hiking maps GPS facilities and other tour tips that satisfy your needs, please contact reception.
Tennis - The Sports Zone in Altenburger forest is a 7km,
10-minute drive from the Parc Hotel am See has 6 clay courts and 1 hard court. Parc Hotel guests have free access to facilities. Rackets are vailable at the hotel reception desk. Tennis court reservations and private lessons you book through the hotel reception. | 19