Construction Business News ME - February 2024 by BNC Publishing

SOLUTIONS Empowering Precision & Productivity INTERVIEW Build smarter with 360 Reality Capture & AI WATCH-OUT #Outlook Report 2024 THE DEFINITIVE GUIDE TO THE REGION'S CONSTRUCTION PROFESSIONALS FEBRUARY 2024

HOW IS DIGITAL TRANSFORMATION

SHAPING THE FM INDUSTRY?

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DRIVE THE NEW WAY

NEW IVECO T-WAY: HIGH PRODUCTIVITY AND SAFETY ON OFF-ROAD TERRAINS With a complete line-up of AWD and PWD versions and the the 16-speed HI-TRONIX automated gearbox, the IVECO T-WAY features a host of functionalities such as Rocking Mode, Off-road Mode, Creeping Mode and 4 reverse gears to tackle with ease the toughest off-road conditions. The new architecture of the EBS system, combined with disc brakes on all wheels, greatly improves the vehicle’s performance and the driver’s safety in the most demanding applications.

NEW IVECO S-WAY: HIGH TECHNOLOGY AND EFFICIENCY FOR ON-ROAD MISSIONS The new IVECO S-WAY, with a completely redesigned and reinforced cab, offers a wide choice of Euro III/V diesel engines, a delivering class-leading power from 360 HP to 560 HP Euro III / 570 HP Euro V and superior fuel-saving devices, such as anti-idling feature, Ecoswitch, Ecoroll and Smart Alternator. 12-speed HI-TRONIX automated transmission with the most advanced technology in its category, electronic clutch and best-in-class torque-to-weight ratio.

IN THIS ISSUE

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32 COVER STORY

How is digital transformation shaping the FM industry?

EMPOWERING PRECISION & PRODUCTIVITY Paul Wallet, Regional Director of Trimble Solutions Middle East walks us through the impact of digital software construction solutions within the industry…

THE MIDDLE EAST CONSTRUCTION INDUSTRY IS EMBRACING DIGITAL TRANSFORMATION By Kaarin Kalavus-Collins, Director, Digital, UAE at Turner & Townsend and Georgina Bishop, Associate Director, UAE and Digital Transformation Lead, Middle East at Turner & Townsend

SOLUTIONS

TRANSFORMATION

INTERVIEW BUILD SMARTER WITH 360 REALITY CAPTURE & AI Sam Badrah, OpenSpace’s Director of Sales for EMEA Emerging (ME, India, Turkey, Russia / CIS, and Africa), draws light on the pivotal part that technology plays in the industry…

#OUTLOOK REPORT 2024 Amira Sajwani, Managing Director of Sales and Development at DAMAC, outlines the most iconic DAMAC projects to look out for

TOP 5 REAL ESTATE PATTERNS TO WATCH IN 2024, ACCORDING TO SUCCESSFUL INDUSTRY STARS... More properties, mid-market stability, increased diversification, new ways of living, and heightened transformation are all set to pave the way for real estate in the UAE…

WATCH-OUT

FORESIGHT EMBRACING INNOVATION Dr Hassam Chaudhry, Associate Professor at Heriot-Watt University Dubai, shed light on the Construction Industry Outlook for 2024

TRENDS

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CEO Wissam Younane wissam@bncpublishing.net Director Rabih Najm rabih@bncpublishing.net

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Group Publishing Director Joaquim D'Costa jo@bncpublishing.net Editor-in-Chief Vibha Mehta vibha@bncpublishing.net Creative Lead Christian Harb chriss@bncpublishing.net Editorial Design Rizaldi Febrian Marketing Executive Aaron Joshua Sinanbam aj@bncpublishing.net Digital Media Producer Alexander Bungas Images used in Logistics News ME are credited when necessary. Attributed use of copyrighted images with permission. All images not credited courtesy Shutterstock.

PO Box 502511 Dubai, United Arab Emirates P +971 4 4200 506 | F +971 4 4200 196 For all commercial enquiries, contact jo@bncpublishing.net T +971 50 440 2706 All rights reserved © 2023. Opinions expressed are solely those of the contributors. Logistics News ME and all subsidiary publications in the MENA region are officially licensed exclusively to BNC Publishing in the MENA region by Logistics News ME. No part of this magazine may be reproduced or transmitted in any form or by any means without written permission of the publisher. Printed by United Printing and Publishing | upp.ae

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EDITOR’S NOTE

Fasten Your Seat Belts Frantically, sitting and eating my talabat order, I am typing my first-ever editor's letter for this magazine. Honestly, I have had little time to think about this new role I have added to my hat between frequent travels and other significant events. But even though the Middle East region is growing incredibly rapidly, the construction and development industry has been a significant contributor. Companies in the UAE, KSA, and the wider region are essential to being in the right place at the right time, even when they are far from the spotlight, and we are here to give them all. This issue focuses on the FM sector and the digital transformation this industry is moving towards, illuminating the five main pillars of CBNME. In addition, the response to our first event of the year, the Pillars of Real Estate Awards, which will be held at Habtoor Palace Dubai on February 26, 2024, has been outstanding. We are coming to Riyadh with our KSA CIA 2024 on March 4, 2024, for those based in the Kingdom and considering opportunities there. Please visit our website for additional information if you may have missed anything. From an editorial standpoint, our audience can anticipate exclusive and distinctive content from us, so buckle up and take a seat! Till then, enjoy your reading.

am going to be taking over the Construction Business News after all. The first month went by promptly. After the Christmas break, didn't we just get back? Nevertheless, this has perished.

Since I may be unfamiliar to some, let me introduce myself. My name is Vibha Mehta, and I was and still am at Logistics News ME. After working at BNC Publishing for over two years, I have familiarised myself with the construction industry.

Vibha Mehta

Editor-in-Chief vibha@bncpublishing.net

vibhamehta01 @vibhamehta01

Standing at the heart of the V&A Waterfront is a figure that evokes familiarity, comfort, and a sense of adventure – Cape Grace, A Fairmont Managed hotel is a timeless presence. With rooms gazing out onto the harbour, marina, or the majestic silhouette of Table Mountain, this grand hotel feels as if it has always been part of the landscape.

a graceful

ICON www.capegrace.com

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REGIONAL NEWS

GLOBALLY VISIONARY LEADERSHIP IS APPOINTED BY INTERNATIONAL HOLDING COMPANY PJSC – 2POINTZERO

PointZero, a subsidiary of International Holding Company (IHC), is proud to announce the appointment of H.H. Sheikh Zayed bin Hamdan bin Zayed Al Nahyan as Chairman of 2PointZero and H.E. Mariam bint Mohammed Saeed Hareb Almheiri as CEO. This leadership team is set to steer 2PointZero towards a future of transformative global impact and progress.

With his distinguished leadership background, Zayed bin Hamdan Al Nahyan’s ambitions align with 2PointZero’s vision for delivering pioneering advancements across multiple sectors. He has shown keen interest in integrating AI in media, as evidenced by his involvement in discussions about AI digital assistant ‘Souhaila’ and the future of AI in media. His Highness’s Sandhurst

education underscores his strategic and leadership capabilities, which are vital for guiding 2PointZero’s commitment to excellence and growth in these sectors. As CEO, Mariam Almheiri is an esteemed Emirati with a notable career in environmental and sustainability issues. Almheiri has served as Minister of Climate Change and Environment and has been instrumental in leading the UAE’s climate targets and 2050 Net Zero Strategic Initiative. Her global reach is further exemplified by her involvement with COP28, where she has played a pivotal role in promoting climate-conscious initiatives. Almheiri’s educational background in mechanical engineering and previous roles make her an ideal leader for 2PointZero’s commitment to innovation and sustainability. “We are excited to have Sheikh Zayed bin Hamdan Al Nahyan and H.E. Mariam Almheiri join our team,” said Syed Basar Shueb, CEO of International Holding Company. “Their combined expertise and leadership are key to realising our vision for 2PointZero as a leader in diverse industry verticals and a contributor to global progress.” 2PointZero is a next-generation holding company with a portfolio expected to surpass $27 billion, encompassing private equity, artificial intelligence, mining, and cryptocurrency sectors. The company is dedicated to making a significant global impact through its innovative approach and strategic investments.

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REGIONAL NEWS

ALDAR COMMITS AED 1 BILLION TO ADDITIONAL EXPANSION TO UAE’S LOGISTICS REAL ESTATE BUSINESS

Talal Al Dhiyebi, Group Chief Executive Officer of Aldar Properties, said: “Asset and geographic diversification are core tenets of our growth strategy, and logistics is becoming an important asset class for Aldar. We are experiencing particularly strong demand for high-grade facilities in the UAE, driven by robust intra-regional trade, high-quality infrastructure, and an expanding digital economy. Aldar is well positioned to capitalise on this growth, deploying a unique blend of expertise in development, balance sheet investment, and asset management to create substantial value.”

ldar Properties, the leading real estate developer, investor, and asset manager in the UAE, is investing a further AED 1 billion to expand its logistics real estate business in Dubai and Abu Dhabi. Having first entered the logistics sector with the majority acquisition of Abu Dhabi Business Hub (ADBH) in 2022, this new investment includes the acquisition of operational assets as well as the development of ready-to-lease and build-to-suit options in response to strong demand for Grade A logistics facilities.

Growth of the UAE’s logistics sector is supported by substantial investment into transportation and infrastructure, to support diversification of the economy. Aldar is experiencing strong demand to develop a range of logistics facilities, including supply chain and fulfilment warehouses to last-mile centres, in the form of single tenanted facilities and larger scale logistics parks. Tenants are in a wide range of sectors, primarily focusing on third-party logistics (3PL), e-Commerce and retail.

Marking its first logistics acquisition in Dubai, Aldar has bought 7 Central logistics hub and an adjacent plot which once developed will almost double the current gross leasable area (GLA) of 19,000 sqm. The facility, which was sold by Seven Seas Steel Industries LLC, is strategically positioned in one of Dubai’s most established industrial areas, Dubai Investments Park. The company has also created a healthy development pipeline and will build 233,000 sqm of new Grade A logistics facilities across the UAE. This includes single tenanted facilities and logistics parks in Dubai, totalling 200,000 sqm of GLA that will be developed in partnership with established logistics real estate players, and a 33,000 sqm GLA expansion of the company’s premium logistics facility, ADBH in Abu Dhabi. The ADBH warehouse portfolio is fully leased at its current capacity of 132,000 sqm to diverse institutional tenants, including Etihad, Mubadala and Twofour54.

TALAL AL DHIYEBI, Group Chief Executive Officer, Aldar Properties

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REGIONAL NEWS

PROPERTY DEVELOPER AMIS FOOT FORWARDED IN DUBAI; UNVEILS AED 425 MILLION WOODLAND RESIDENCES

eal estate developer AMIS announced its establishment in Dubai today, launching its first project, The Woodland Residences, an AED 425 million development featuring the first integration of actual branded surfaces into properties in the UAE. Boasting a sellable area of 220,000 sqft, the development elevates the concept of branded residences from mere aesthetics and marketing to seamless product integration within unit interiors. The Woodland Residences signifies a turning point in luxury real estate, heralding a milestone collaboration between AMIS and Laminam. This partnership brings Automobili Lamborghini branded surfaces to grace every villa within the project. The opulent characters, expertly embedded into the wall cladding across common areas, not only elevate the visual appeal but also add real value to the properties, presenting a distinctive and enriched experience for discerning homeowners. Alberto Selmi, CEO and President of Laminam stated: “Our product range fully aligns with this project by AMIS, and we are looking forward to

seeing the final results once ready in the middle of 2026. We are sure that customers will be delighted.” Regarding the launch, Omar Gull, Managing Partner of AMIS, said: “In The Woodland Residences, we’ve gone beyond the traditional ‘branded residence’ concept. We focus on integrating actual branded products into every villa, moving beyond mere aesthetics to embed authenticity and real value within the architecture. Our collaboration with Laminam allows us to craft properties where customers tangibly embrace branded products within their homes. This makes our project the UAE’s first to seamlessly infuse branded surfaces into the interiors, setting a new standard for luxury real estate.” Having recently surpassed Miami to claim the top spot for hosting the most significant volume of branded residences, Dubai maintains its position as a trailblazer in redefining luxury living in the global real estate market. Located 12 minutes from Downtown Dubai, The Woodland Residences sits within the vibrant District 11 of Meydan. Offering a 100-meter swimmable lagoon reserved exclusively for residents, this serene oasis represents an ideal setting for relaxation and recreation within the bustling heart of Dubai. Committed to unparalleled luxury, each villa at The Woodland Residences offers a private pool and an elevator, enhancing convenience and delivering an unmatched living experience for its residents.

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OMAR GULL, Managing Partner of AMIS

Every villa at The Woodland Residences ensures an Instagrammable view of the iconic Burj Khalifa and the Dubai skyline. Designed with terraces on both sides, these residences—regardless of the unit selected—offer breathtaking vistas, showcasing Dubai’s famous landmarks against unparalleled sunset backdrops. Meydan’s meticulous urban planning has shaped this neighbourhood to provide many amenities, including a vast swimmable crystal lagoon, a clubhouse, a community centre, and the convenience of two international schools. This thoughtfully curated environment aims to enrich the lives of families and individuals, allowing The Woodland Residences to offer a holistic luxury lifestyle amid one of Dubai’s most coveted locations.

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REGIONAL NEWS

OMNIYAT INTRODUCES VELA VIENTO, THE DORCHESTER COLLECTION, DUBAI, TO ITS COLLECTION OF ULTRA-LUXURY PRODUCTS

MNIYAT, Dubai’s leading visionary developer, is expanding its portfolio in Marasi Bay with its latest masterpiece, VELA VIENTO, Dorchester Collection, Dubai.

Once complete, OMNIYAT’s new property will contribute significantly to the elevation of the Marasi Bay area into a unique ultra-luxury enclave along with its sister property, VELA, Dorchester Collection, Dubai — launched in June 2023 — as well as the highly anticipated opening of Dorchester Collection’s first Middle East hotel, The Lana and The Lana Residences in February 2024. These properties collectively represent OMNIYAT’s projected plans along the waterfront following its acquisition of Marasi Bay Marina last year. Mahdi Amjad, Founder and Chairman at OMNIYAT commented: “Dubai continues to exceed global and local expectations with its architectural concepts and elevated living spaces. VELA VIENTO, therefore, isn’t just a residence; it’s a symbol of a new standard in timeless and elegant placemaking, and OMNIYAT will continue to craft the unconventional by curating living canvasses that fulfil the needs and aspirations of the world’s most discerning and selective people.” VELA VIENTO will become another manifestation of OMNIYAT’s dedication to continuously reimagining ultraluxury living. At VELA VIENTO, architectural brilliance will meet the flair of French interior design, owing to collaborations with the prestigious Foster + Partners and the renowned Parisian design duo Gilles & Boissier. A hallmark of OMNIYAT’s commitment to ultra-luxury living, the Dorchester Collection will elevate the living experience through its standout servicing and management of the residences.

with its landscaped terrace and floor-to-ceiling windows inviting expansive views of the Marasi waterfront, Dubai Canal, Burj Khalifa, and Downtown Dubai. Bespoke units will also feature private pools and double-height living spaces. In addition, VELA VIENTO will be crowned by two fourbedroom penthouses as well as three signature duplex apartments, which will each feature a ‘hanging’ dining room — a concept unique to this property, in which the spaces and bridges between the property’s two towers meet to create a space that offers a distinctive ‘in the sky’ residential experience. Residents of VELA VIENTO will enjoy several luxurious amenities at 100 metres high, featuring an infinity edge swimming pool, double-height gym, yoga studio, sun deck, and lounges. Additional amenities on the podium level will include an indoor lap pool, a children’s pool, a wellness spa and state-of-the-art meeting rooms. Beyond the property, residents will enjoy access to amenities provided by neighbouring properties VELA, The Lana Hotel and the Beach Club at One at Palm Jumeirah by OMNIYAT. VELA VIENTO is connected to OMNIYAT’s other projects in the area by the Marasi Bay waterfront promenade, which is crafted to include OMNIYAT’s unique addition of landscaped gardens and communal areas to the destination.

Christopher Cowdray, President at Dorchester Collection, said: “VELA VIENTO will embody the pinnacle of luxury living, seamlessly merging Dorchester Collection’s ethos with OMNIYAT’s legacy of creating iconic masterpieces. Together, we’re not just offering bespoke services but curating lifestyles. Our ongoing collaboration with OMNIYAT establishes a global paradigm for excellence in hospitality, setting a benchmark beyond Dubai.” VELA VIENTO’s architecture will enable seamless indoor-outdoor living, providing each residence

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REGIONAL NEWS

SOBHA REALTY CONTRIBUTES AED 5 MILLION TO BAPS HINDU MANDIR IN ABU DHABI

NC Menon, Founder and Chairman of Sobha Realty, a leading luxury real estate developer in the UAE, contributed AED 5 million to the BAPS Hindu Mandir, the first hand-carved temple being built in Abu Dhabi, to enhance its facilities and services offered to devotees. This reflects Sobha Realty’s unwavering commitment to its Corporate Social Responsibility (CSR), which focuses on fostering an inclusive, prosperous, and harmonious society. It also emphasises the developer’s dedication to promoting cultural diversity, peace, tolerance, and religious harmony in the UAE.

society. The company has positioned itself as one of the leading examples of corporate philanthropy through several regional humanitarian initiatives and generous contributions to noble causes worldwide. Its partnership with the Mohammed bin Rashid Al Maktoum Global Initiatives (MBRGI) in Dubai and many other notable charitable organisations is in line with this mission and exemplifies its commitment to serving people in need.

PNC Menon, Founder and Chairman of Sobha Realty, commented: “It is a great honour and privilege to contribute to the BAPS Hindu Mandir in Abu Dhabi and support this social and cultural cause. This is consistent with our values and dedication to having a lasting positive impact on society. The donation reiterates our commitment to contributing to society and assisting the diverse cultural communities in the UAE, all of which play a key role in consolidating the nation’s reputation for fostering an inclusive, tolerant, and diverse society.” With captivating design architecture and remarkable craftsmanship, the BAPS Hindu Mandir in Abu Dhabi is a cultural asset that embodies harmony and tolerance. Over the last four years, over 2000 artisans in the state of Rajasthan in India have meticulously designed the intricate carvings on pillars, statues, and columns for this first hand-sculpted Hindu temple. The temple cultivates a sense of tranquillity and spirituality amongst its guests by offering a peaceful setting for prayer and meditation. By funding such projects that support various social and cultural causes, Sobha Realty aims to solidify its reputation as a responsible corporate entity. Sobha Realty prioritises fulfilling its CSR goals and constantly embarks on a variety of exceptional projects that strive to improve

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PNC MENON, Chairman and Founder of Sobha Realty

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REGIONAL NEWS

ZARDUN ACTIONS A SIGNIFICANT STEP AHEAD IN SAUDI ARABIA’S LUXURY ECOTOURISM

uxury ecotourism in Saudi Arabia has taken a significant step forward with the announcement of Zardun, an exclusive sanctuary resort developed by NEOM, the sustainable region taking shape in the northwest of the Kingdom.

this newly restored environment. Each hotel will have a different theme so guests can enjoy various experiences with fantastic views down a stunning valley and out over the sea.

These life-giving water sources will facilitate the re-introduction and nurturing of native animals, tree and plant species. Along its coast, Zardun will support a vibrant ecosystem, including

Covering an impressive four square kilometres, Zardun will be a carefully restored haven filled with native plants and animals. Stretching down from the mountains to the seashore, its breathtaking beauty will be experienced on arrival by visitors at its state-of-the-art experience centre, which includes a 360-degree observation deck.

Zardun will offer trekking, mountain biking, rock climbing and various other sports and leisure pursuits, including stargazing, meditation and yoga. In addition, guests will be invited to join in educational and field programs on nature protection, conservation and re-wilding.

conserving coral reefs and other marine life in the Gulf of Aqaba, emphasizing NEOM’s continuing commitment to environmental preservation.

Zardun will comprise three distinct and luxurious boutique hotels, offering 100 rooms and suites, all informed by a vision of a more sustainable future within

Zardun’s sustainability strategy encompasses all aspects of environmental stewardship, including creating a series of oases to support diverse habitats.

Announced by the NEOM Board of Directors, Zardun has been designed to blend contemporary luxury with nature seamlessly. The unique destination is the latest in a series of coastal assets forming part of the ongoing development across the NEOM region. Overlooking the crystalline waters of the Gulf of Aqaba, Zardun is a nature-based resort that will host four ultra-luxury signature buildings, all of which will merge harmoniously with the surrounding landscape. Intended to redefine luxury within an environmental context, Zardun aims to offer the ultimate premium ecotourism experience for discerning guests.

The latest asset to be announced by NEOM, Zardun joins Leyja, Epicon, Siranna, Utamo, Norlana and Aquellum developments as sustainable tourism destinations within the Gulf of Aqaba, all of which share NEOM’s commitment to sustainable progress.

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APPOINTMENTS

ON BOARDING WITH KEY HIRES IN THE MIDDLE EAST,ATKINSRÉALIS ENHANCES ITS ADVISORY, PLANNING,AND DESIGN SERVICES

tkinsRéalis is a fully integrated professional services and project management company with offices worldwide, has announced key leadership appointments to support its advisory, planning and design services business growth in the Middle East. The new charges are set to strengthen the company’s regional footprint while meeting clients’ and projects’ evolving needs to achieve sustainable growth.

years, he has been at the forefront of pioneering award-winning projects in Europe, Asia, Africa, and the Middle East. Recognized for his exceptional leadership skills and commitment to design excellence and innovation, Andre’s method strikes a perfect balance between ingenuity and commercial viability.

To help bring clients’ visions to life, AtkinsRéalis is investing in its design capabilities by establishing an architecture studio that brings together top-notch talent and embeds AI tools and purposeful design practices to create livable, sustainable, and adaptable places fit for the future. This sees the appointment of Maxwell Connop as Regional Practice Lead, Architecture. He brings over 30 years of experience across the UK, Asia and the Middle East and a broad portfolio of aviation, rail, hospitality, and residential projects. Maxwell’s approach to design and architecture is underpinned by the core values of sustainability and creative digital tools to drive innovation and the long-term impact on the built environment. In addition, Andre Mourinho has joined AtkinsRéalis as Regional Head of Masterplanning and Urban Design. With an extensive and dynamic career spanning over 16

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JOHANNA STAPLES, Regional Head of Advisory Services, Middle East at AtkinsRéalis

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ON BOARDING

and places is further strengthened by establishing a dedicated strategy and advisory business led by Johanna Staples, Regional Head of Advisory Services. With an international career spanning over 25 years, she has advised public and private sector clients on how to sustainably plan and execute their programs and projects across the built environment, transport, and infrastructure industries. Since 2018, Johanna has led AtkinsRéalis’ regional advisory services growth, and her new role will be pivotal to integrating front-end advisory services and sustainable practices with the company’s core planning, design and engineering offerings.

ADAM CROZIER, Regional Head of Strategic Planning, Middle East at AtkinsRéalis

“As the Middle East region continues to evolve and accelerate its decarbonization journey while building resilience, our clients increasingly demand integrated, sustainable, and technology-enabled design and master planning solutions to address the challenges of population growth and climate change,” commented Matthew Tribe, Managing director, Planning, Design and Engineering, Middle East & Africa at AtkinsRéalis. “Through our end-to-end capabilities, our integrated team of subject matter experts play a pivotal role in providing strategic guidance across the design and urban planning portfolio. The leadership team additions will build on our successful track record and boost the regional transformation journey towards shaping people-centric, smart, and sustainable environments fit for the future.” AtkinsRéalis’s approach to providing seamless end-to-end capabilities in transport, infrastructure, buildings,

practices to create purposeful urban places. Throughout his career, he’s led international multi-disciplinary approaches towards achieving holistic outcomes and championing industry innovation. In line with its commitment to supporting the decarbonization of the built environment, AtkinsRéalis has joined forces along with over 350 industry leaders as part of the World Green Building Council’s Open Letter initiative aimed at driving a unified call to action, reflecting the critical role of the sector in delivering climate change solutions and mitigation plans. The letter supports a high-level political announcement endorsed at COP28 by 25+ countries, calling for ‘near-zero emission and resilient buildings as the new normal by 2030’. The company’s global ‘Engineering Net Zero’ program introduced DecarbonomicsTM, a datadriven solution that helps clients in the Middle East decarbonize their existing assets by making carbon visible across an entire asset portfolio and any stage of an asset’s life cycle.

ANDRE MOURINHA, Regional Head of Masterplanning and Urban Design, Middle East at AtkinsRéalis

Furthermore, Adam Crozier has been appointed Regional Head of Strategic Planning. With over 20 years of experience in the UK, Europe, Asia and the Middle East, Adam has in-depth project expertise and knowledge in regional and city-scale development strategies, combining social, economic, environmental, and physical best

MAXWELL CONNOP, Regional Practice Lead, Architecture, Middle East at AtkinsRéalis

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COVER

BEYOND SPECTACULAR

The structure's undulating wave façade captures the spirit of the sea while maximising outdoor living area, shade, and privacy.

BEYOND

Spectacular ROYA LIFESTYLE DEVELOPMENTS reveals the designs for the opulent SLS Residences at Palm Jumeirah, and they are nothing short of spectacular.

oya Developments has commissioned two of the world's best design firms to curate the ultraluxury lifestyle SLS Residences at Palm Jumeirah. The interior and exterior design teams allow for an inflow of creativity to influence the outcome while remaining true to the SLS flair.

he structure inspired by waves smashing on the shore of Roya Lifestyle Developments' initial development was created by LACASA Architects, a Dubaibased international architecture practice.The undulating wave façade of the structure catches the spirit of the sea while maximising outdoor living area, shade, and privacy. The LACASA team's knowledge and ingenuity enable them to extract and apply the finest practices in the market to produce an exceptional design fit. Within the early planning of the structure, the team settled on a twosided approach, with the façade designed to also preserve exceptionally functional unit layouts. The organic approach utilised by the architects ensured that the development had a very distinct look >>>

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FIRST LOOK

The well-planned layout not only maximises available space but also improves residents' overall living experience by giving the highest level of elegance, comfort, and convenience.

from every angle it is viewed, which aligned with the incredible location of the SLS Residences at Palm Jumeirah. The development and organisation of rooms that promote comfortable living is the goal of residential architectural design. It caters to various types of residential

constructions while keeping the greater context of the community in mind. The exclusive, residents-only Social House, a 1,000 sqm club that offers inhabitants a space for both living and play, is one of the development's major architectural elements. The designers attempted to create convergence and cosiness by using warm colours and subtle connections between the spaces. The development also has a Chef's Table, Cigar Lounge, Cinema, and High-End Games Area. Throughout the magnificent design of the SLS Residences at Palm Jumeirah, the design team has given close attention to detail. The arrangement and organisation of various rooms and spaces within the dwelling to ensure optimal functionality

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and movement in a synergistic manner is what successful spatial planning implies. Designers planned the layout with natural light, ventilation, seclusion, and accessibility in mind to create a gorgeous architectural accomplishment. The well-planned layout not only maximises available space but also improves the overall living experience for inhabitants by providing the highest level of luxury, comfort, and convenience. Studio Carter, a globally acclaimed Design Studio specialising in lifestyle experiences, has envisioned the SLS Residences as a sensory wonderland. Their theatricality of design and irreverent style redefine modern luxury, marrying opulence with whimsical accents. Every inch of space is a canvas for traditiondefying elements, from ornate finishes to lavish >>>

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BEYOND SPECTACULAR

DESIGNERS PLANNED THE LAYOUT WITH NATURAL LIGHT, VENTILATION, SECLUSION, AND ACCESSIBILITY IN MIND TO CREATE A GORGEOUS ARCHITECTURAL ACCOMPLISHMENT

The design team paid meticulous attention to detail throughout the spectacular design of the SLS Residences at PALM JUMEIRAH.

furnishings. Branded kitchens, his and her wardrobes, and premium Miele appliances elevate sophistication. Studio Carter's expertise, honed through luxury projects and previous SLS collaborations, immerses the residences in the brand's language. Signature styles transcend to sculptural elements in the lower

ground arrival area, crafting a luxurious landscape that sparks excitement. Featured artworks, including the iconic SLS Duck, are bespoke additions, enhancing the visual tapestry of this exceptional development. SLS Residences on Palm Jumeirah will have modern designs with opulent

finishes and traditional flare. For the apartments on Palm Jumeirah's West Crescent, planned to open in 2026, architects and designers have effectively integrated design aesthetics with functionality, creating a harmonious and ultra-luxurious lifestyle to satisfy every residential requirement.

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SOLUTIONS

EMPOWERING PRECISION & PRODUCTIVITY

PAUL WALLET, REGIONAL DIRECTOR OF TRIMBLE SOLUTIONS MIDDLE EAST WALKS US THROUGH THE IMPACT OF DIGITAL SOFTWARE CONSTRUCTION SOLUTIONS WITHIN THE INDUSTRY…

s we know, the construction industry is undergoing a major transformation because to technological solutions that increase productivity, security, sustainability, and teamwork. In an effort to create faster, smarter, and greener buildings, the industry is adopting digital tools and shifting towards data-driven decision-making. It’s crucial to remember that new technologies are always developing in this rapidly shifting space. Construction companies may benefit from a digitally transformed sector and stay ahead of the curve by staying up to date with the newest software innovations. That being said, Trimble Solutions is among the most prominent companies in the construction sector. They have developed a reputation as a dependable and

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trustworthy partner for construction professionals worldwide thanks to their emphasis on innovation, accuracy, and data-driven solutions. Trimble’s influence extends beyond particular products and innovations. By encouraging digitization, automation, and linked workflows that increase productivity, efficiency, and safety on construction sites, they are contributing to the transformation of the construction sector. What are Trimble’s top priorities for the Middle East market in the coming years? In the upcoming years, our strategy for the Middle Eastern markets involves promoting the integration of technological solutions, with a specific emphasis on digital software construction solutions. This is to effectively address diverse requirements within the

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EMPOWERING PRECISION & PRODUCTIVITY

continually evolving geospatial, and construction industries. We also seek to educate organisations on the numerous compelling benefits of embracing cutting-edge construction technology solutions, including Building Information Modelling (BIM), connected construction management, cloud technology, AI, AR, and MR. Additionally, we aim to boost productivity, efficiency, and sustainability within the industry by introducing a suite of sophisticated and cutting-edge products and services. At Trimble, we are in a relentless pursuit of developing state-of-theart solutions and technologies that foster innovation and help achieve success in construction project management. Technologies for accurate surveying, BIM, construction automation, etc., can enhance project efficiency, significantly cut expenses, and guarantee precise execution in the construction process. Furthermore, we are investing considerably in real-time data-sharing capabilities and Internet of Things (IoT) device integration to improve connectivity and collaboration. This interconnectivity helps to streamline communication between various project phases, from planning to execution, in addition to increasing the efficiency of individual operations. How is Trimble adapting its solutions to the specific needs and challenges of these regions? Trimble has earned a solid reputation in the construction industry for its commitment to tailoring solutions to meet the unique needs and challenges of Middle Eastern markets. Numerous extraordinary structures in the Middle East have deployed our state-of-the-art Tekla digital software and connected Field Technology hardware and software over the past few years. Previously, we observed that many construction projects were carried

out using manual techniques, which resulted in inefficiencies in project planning, design, and execution, extending project durations and driving up prices. We also noticed the need for more technology tools, such as project management software and communication platforms, which results in poor collaboration among project stakeholders. Without such advanced technologies, effective communication becomes challenging, leading to miscommunication, cost errors and delays during project phases. Recognising these drawbacks, we began to work closely with local stakeholders to ensure that their solutions meet both the project design’s needs and the construction community’s expectations. At Trimble, we have been keeping track of the construction sector’s growth over the past 20 years and have periodically updated our technology solutions and products to meet industry demands and standards. We are incredibly proud to have contributed our solutions for several mega projects in the Middle East, including the Grand Egyptian Museum, Expo 2020 Pavilion, Burj Khalifa, Museum of the Future, Ain Dubai, One Za’abeel Tower, Riyadh Metro Station, Adly Mansour Metro, and the Red Sea Coastal Village Residential project to name a few. What are some successful projects in the region where Trimble solutions have played a significant role? The Museum of the Future has been one of our many successful projects in recent years, considering its distinctive design and other intricate characteristics. Trimble’s Building Information Modelling (BIM) technology was utilised for this impressive building, specifically Tekla Structures. BIM implementation,

PAUL WALLETT, Regional Director of Trimble, Middle East

coordination, connection design, shop drawings, erection engineering study and stage analysis, workshop fabrication drawings, and the supply, fabrication, and erection of structural steel works were all included in this project. The overall success of the project was facilitated by the software’s ability to manage the complexity of the structural design of the Museum of the Future. Multiple solutions from Trimble were applied; Trimble Connect was used as the Common Data Environment (CDE), Trimble’s SysQue was used for the intricate MEP design, Tekla Structures also proved helpful in designing the building’s highly complex structure, while Robotic Total Stations were used for the automated on-site layout. These modern solutions helped reduce the rework by up to 65%, a 50% productivity boost and a 25% total energy consumption reduction. In addition, another incredibly successful project was the One Za’abeel Tower in Dubai, which carries the world’s longest cantilever building up in the air, 100 meters above ground. Tekla Structures, one of our flagship products, along with collaboration

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tools like Tekla Model Sharing and Trimble Connect, were employed by companies to execute the project’s most crucial component, known as the Link. What strategies do you have to build solid relationships and partnerships with local stakeholders? Trimble adopts a multi-faceted strategy to develop and sustain robust relationships and partnerships with local stakeholders. This strategy involves engaging with industry associations, establishing partnerships with regional organisations, and working closely with government entities. As part of this strategy, we constantly seek collaborations that share our dedication to promoting regional innovation. Furthermore, our system also encompasses establishing dedicated teams with an in-depth understanding of the local business climate, culture, and regulations. These teams collaborate closely with local stakeholders, fostering partnerships through effective communication and customised solutions. Another strategy is to be involved with the local community through several social responsibility projects and initiatives. In 2021,

we collaborated with Heriot-Watt University for their WATTXPO in Dubai, during which our team interacted with the university students and allowed them to test the equipment on models they had created themselves. This gave the students a better understanding of these technologies through an enhanced experience from a different viewpoint. HoloLens, X7 Laser Scanner, Trimble Connect, and Tekla were among the technologies showcased at the event. Another innovative strategy is our annual event, Tekla Users Day, which offers tech individuals, construction professionals, engineers, and developers from various companies the chance for industry training, exposure to the newest Tekla innovations and tools, networking with fellow Tekla users in the Middle East, and the exchange of disruptive ideas among participants. Furthermore, we also actively participate in industry events to contribute to sector education. Recently, we engaged in the World Realty Congress at the IRECMS conference, discussing the crucial topic of “Zero Tolerance to Collapses: Why Florida’s Misfortune Should Not Repeat.” This allowed an influential discussion with construction, real estate, facilities management, and community management experts. How is Trimble preparing for the region’s increasing focus on sustainability and green building practices? Our 2024 sustainability agenda includes proactively meeting the region’s growing sustainability needs and green construction standards. Tekla software solutions, including an embodied carbon calculator that optimises design to reduce carbon footprint, are crucial to this endeavour.

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We are committed to empowering structural engineers to evaluate embodied carbon and life cycle impacts at every project phase using state-of-the-art solutions, such as automated life cycle assessment tools. This allows designers to make well-informed decisions for both new and existing structures. Furthermore, our Science-Based Targets (SBTs), launched in 2021, align with the Paris Agreement and encourage 25 per cent of its suppliers to implement these SBTs. At Trimble, we promote using technologies with embedded carbon calculators to help companies meet their sustainability objectives. Our long-term objectives include sourcing 100 per cent renewable energy by 2025 and minimising absolute emissions from Scope 1, 2, and 3 by 50 per cent by 2030. We are confident these actions will significantly aid the industry’s efforts to fight climate change. What are you most excited about for the future of Trimble Solutions in the Middle East? Instead of the past five years, construction organisations in both markets have started adopting numerous advanced technologies. Therefore, we are pleased to improve our offerings further and provide more innovative solutions to them. The Middle East has the potential to become a hub for the increased adoption of Trimble’s technologies, which could lead to revolutionary advancements in infrastructure, resource management, and spatial data applications. Constant cooperation, new and emerging market opportunities, and technological advancements in these regions will considerably contribute to Trimble’s growth and positively influence a number of other industries.

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OFFERING UNPARALLEL EXPERIENCE!

his unique shopping experience in Kuwait is inspired by modern industrial warehouses. Know more about KEO’s The Warehouse Kuwait.

As the Executive Architect and Supervision Consultant, KEO worked closely with Tamdeen Group from its inception to the hand over. Spanning over 106,000sqm, this extraordinary

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complex boasts a wide range of distinct department stores and services, offering state-of-the-art facilities and amenities to cater to the diverse needs of the community. The Warehouse Kuwait is an expansive three-level retail destination, comprising the ground floor, mezzanine, and a partial basement. With a total area exceeding 120,000sqm and a built-up space of approximately

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265,000sqm, this incredible complex effortlessly integrates a diverse array of retail, dining, and entertainment options. Strategically located in the South Subahiya district, The Warehouse Kuwait occupies a prime location with convenient access to King Fahad Road. This magnificent complex features a diverse assortment of department stores and services, as well as cutting-edge facilities and amenities to serve both the local community and visitors from far and wide. It is home to Kuwait’s largest IKEA, which spans 30,000sqm across twostoreys and includes dedicated loading and operational facilities. Additionally, the mall hosts several other anchor tenants, such as

Carrefour, a multiplex by VOX Cinemas, a hypermarket, and a Magic Planet family entertainment center. Moreover, it features upscale restaurants,

matched by comprehensive back-ofhouse support facilities essential for the smooth operation of a large-scale retail space. KEO was appointed as the Executive Architect and Lead Consultant in charge of delivering the project through a concept design validation stage developed by another firm to the >>

Drawing inspiration from industrial warehouses, The Warehouse Kuwait’s design consists of interconnected sections that flow effortlessly, each with a rich diversity and meticulous attention to shape and detail.

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To improve visitors’ convenience during their visit, The Warehouse Kuwait has allocated over 2,300 parking spaces located within multi-story parking structures that span four storeys.

completion of documents by KEO to final handover. The mall’s dynamic architecture expresses a modern industrial theme that extends from external facades and elevation elements to the interior environment, influencing the styles and design variations of retail shopfronts, as well as the main plazas and concourses. The mall’s pedestrian circulation is highlighted by distinctive skylights that have been meticulously integrated to complement the design motif. This clever design not only improves the overall looks, but also provides an exceptional daylight shopping

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experience, contributing to a distinct retail environment. The Warehouse Mall is LEED Gold certified, making it one of the most sustainable malls in Kuwait. The Warehouse Kuwait is a significant milestone poised to drive Kuwait’s development, creating fresh employment opportunities, and realising the aspirations of investors, SME owners, and international brand partners. Furthermore, it is set to establish itself as a leading destination for discerning shoppers seeking a distinctive and comprehensive experience.

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HOW IS DIGITAL TRANSFORMATION

SHAPING THE FM INDUSTRY? Across multiple interviews I have hosted, the interviewee always pauses when asked about ‘digital transformation’. Why so? For this astounding fact, ‘the’ buzzword has swept through every industry, including the construction industry. The vital legacy it is leaving behind is that every sector within the construction industry is constantly searching for new and creative approaches, including facilities management (FM), one of the most essential pillars of the industry. Building Information Model (BIM) or Cloud-based platforms, the FM industry has come a long way. We can also see that FM companies are implementing integrated software solutions across various segments - optimising a range of processes, such as workforce management, space planning, asset management, and maintenance. These solutions facilitate realWords By: Vibha Mehta

time tracking, analysis, and reporting. Large volumes of data from multiple sources are being analysed using artificial intelligence and advanced analytics. Moreover, predictive analytics can optimise energy usage, predict equipment failures, and boost operational effectiveness. And why would one not like to ease any process? Additionally, the FM industry’s digital revolution is increasing operational effectiveness, cutting expenses, boosting sustainability, and offering a more integrated and data-driven approach to facility management. It helps FM specialists to make wise choices, act fast on problems, and provide occupants and stakeholders with better services. Thus, we have rounded up some of the most prominent FM companies to share their thoughts on the subject…

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EMRILL

STUART HARRISON, CEO OF EMRILL developing and implementing our digital FM solutions, including our latest technology advancement – Technosphere. Techsphere expands technical capabilities, optimises operations and enhances information accessibility for our employees and clients. We developed this integrated solution based on extensive research and client feedback to provide a more sophisticated and progressive system to increase efficiencies in the FM landscape through digital technologies, including adaptive artificial intelligence (AI) methodologies, IoT, and virtual reality capabilities.

he facilities management (FM) industry has transformed significantly in recent years, with a strong focus on embracing and integrating digital technologies that streamline operations and improve efficiencies. We are witnessing a positive shift across our clients, seeing increased readiness to adopt technologies to elevate business operations, including software platforms that optimise asset management, predictive maintenance, and workforce. IoT (Internet of Things) has revolutionised how FM services are managed, providing detailed insights and enabling proactive decision-making based on real-time data analysis. Emrill remains at the forefront of the digital transformation. We anticipate our clients’ needs and stay one step ahead of what they require through

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Emrill harnesses the power of prescriptive and predictive AI, an integral part of our digital evolution. Our supply chain management systems are being revolutionised by integrating AI, resulting in streamlined processes and more accurate forecasting of inventories, supply, and demand. Utilising large language models is vital to provide valuable insights from the analysis of vast volumes of data. Data-led decision-making is a fundamental aspect of our digital transformation, with technology acting as a copilot, such as in applications like Microsoft Co-Pilot, to facilitate efficiencies in FM. The increased focus on sustainability and energy efficiency through smart

building solutions has led to more environmentally conscious and resourceefficient approaches to FM, with the implementation of technologies to monitor, analyse and suggest improvements for sustainable solutions. Our industry is becoming increasingly tech-savvy, leveraging Artificial Intelligence (AI) as a cornerstone for innovation. In 2024, we will see progression in the benefits of “AI Everywhere” across several facets of FM. Generative AI is emerging as a powerful tool to create and optimise FM solutions based on clients’ requirements. The adoption of digital technologies will continue as organisations increasingly leverage innovative solutions to increase efficiencies. With the rapid digitalisation of the industry, there will be a greater emphasis on data security to safeguard sensitive information. We anticipate an evolution in FM roles, with professionals needing ongoing support and training to acquire technology-focused skill sets for this digital era, one of Emrill’s key focuses as we continue to transform. As emerging technologies advance, there is immense potential for further disruption and innovation, paving the way for a more efficient and sustainable future for FM.

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IMDAAD

MAHMOOD RASHEED, COO AT IMDAAD

he emergence of groundbreaking technologies and their diverse applications are transforming the Facility Management (FM) industry worldwide at an unprecedented pace. FM businesses’ proactivity in harnessing the power of pioneering solutions has empowered specific organizations to streamline operations and enhance efficiency across the UAE and the Middle East. With the rising demand for both hard and soft FM services, the sector is poised to undergo steady growth in the Arab world, catalyzed by technological advancements and digital transformation, says Mahmood Rasheed, COO of Imdaad. “The advent of emerging technologies, including artificial intelligence (AI), machine learning, the Internet of Things (IoT), and data analytics, is set to play a pivotal role in shaping the future of the industry, elevating service delivery standards and setting global benchmarks,” he added. “Technological breakthroughs have enabled FM companies to make remarkable progress in automating laborious and time-consuming tasks, enhancing efficiency, costeffectiveness, and raising certain customer satisfaction metrics. Businesses can now leverage cloud computing, mobile applications, and AI-driven systems better to optimize their workflows throughout their digital transformation journey,” said Rasheed. Elaborating further, he said that the concept of smart buildings, powered by the integration of IoT devices, has

revolutionized the FM landscape. “Sensors within buildings now capture real-time data from interconnected systems, enabling predictive maintenance, energy optimization, and improved touchpoints for occupant comfort. Similarly, data analytics will enable FM professionals to gain valuable insights into asset performance, while predictive maintenance algorithms help anticipate equipment failures, reducing operational disruptions,” he explained.

Additionally, integrating AI-powered chatbots and virtual assistants is expected to elevate customer support and service delivery to new heights,” he added.

Rasheed maintained that cloud-based platforms and mobile applications provide real-time access to critical information, enable work order management, and facilitate seamless collaboration. “Cloud computing ensures data security, scalability, and flexibility, empowering FM companies to manage large facilities portfolios efficiently. Companies are embracing smart energy management frameworks as sustainable and responsible FM management systems gain momentum worldwide. These frameworks play a crucial role in reducing carbon footprints, meeting regulatory requirements, and achieving long-term sustainability goals,” he said. Speaking about his outlook on the future of the FM industry, Rasheed said that the sector is on the brink of making a significant leap forward, propelled by digital transformations. “AI and machine learning technologies will play a pivotal role in these developments, revolutionizing FM operations by facilitating advanced data analysis, intelligent automation, and predictive decision-making.

“Another transformative wave on the horizon involves the utilization of Augmented Reality (AR) and Virtual Reality (VR). AR will empower technicians with remote troubleshooting capabilities, while VR is poised to offer immersive training experiences. Simultaneously, the adoption of Blockchain technology holds promise for enhancing transparency, traceability, and compliance within the FM industry,” he continued. Furthermore, he emphasized that sustainability remains a core focus for the FM industry’s future trajectory. “Companies within the sector are projected to deepen their integration of sustainable practices, encompassing circular economy principles, improved waste management, and a commitment to obtaining green building certifications. To support these efforts, digital solutions will play a vital role in facilitating accurate monitoring, reporting, and benchmarking of sustainability metrics,” he said.

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EFS

FACILITIES SERVICES GROUP TAHER JHANJHARYA, GROUP CFO AT EFS FACILITIES SERVICES GROUP

he landscape of facilities management is undergoing a significant transformation, not through physical infrastructure changes or the Internet of Things (IoT) but via the power of software, data analytics, and cloud-based technologies. This shift towards a more digitalised approach is streamlining operations, enhancing decisionmaking processes, and prioritising sustainability and efficiency without the immediate need for clients to invest in the physical structure. This transformation’s core is the adoption of Artificial Intelligence (AI) and Machine Learning (ML), which can transform the on-field solutions and back-end processes. These technologies can revolutionise FM by offering predictive insights into facility operations, allowing managers to anticipate issues before they arise and allocate resources more effectively. The use of AI and ML extends beyond maintenance, touching on energy management and operational efficiency, providing a layer of intelligence that can significantly reduce costs and improve performance. The digital transformation in FM must start from the source by integrating

digital work order systems to simplify the maintenance process. By replacing traditional paper-based methods, these digital systems streamline task assignments, real-time updates, and tracking of repair progress. This shift enhances the productivity of maintenance staff and ensures a quicker response to issues, thereby improving overall facility uptime. Training and skill development play a crucial role in this digital era. The shift towards digital tools necessitates a proficient workforce in essential technologies. To meet these training needs, existing programs must expand to digital literacy and become pivotal in all training processes to reduce the adoption cycle for new tools. As we continue to evolve, the new devices will augment the human workforce with new technologies such as robotics and tool automation to continue to bridge the gap between expectations and capabilities. The key to digital transformation is access to data across all levels of the processes, as the emphasis on datadriven decision-making cannot be overstated. With advanced analytics tools, facility managers can access valuable insights from data collected across their operations. This facilitates

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informed strategic planning, from energy consumption patterns to space utilisation, enabling a more responsive and adaptive management approach. Sustainability initiatives are also getting a boost from digital transformation. Without needing to retrofit or redesign buildings, managers employ software solutions to monitor and optimise energy usage, track sustainability metrics, and ensure compliance with environmental standards. These efforts contribute to the global sustainability agenda and resonate with a growing demand for green practices in facility management. As technology continues to evolve, the requirement to continue integrating technology into the building fabric will drive the next evolution in the FM industry. However, that should continue the digital transformation in the dayto-day life of facilities managers who need to rely on capturing data from the source and using comprehensive data from all reliable sources to make effective decisions for long-term sustainability.

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BFM – BLOOM FACILITIES MANAGEMENT KARTHIKEYAN RAGOTHAMAN, GENERAL MANAGER AT BFM – BLOOM FACILITIES MANAGEMENT

lobally, the facilities management industry is at the forefront of a digital revolution, leveraging cuttingedge technologies to optimise and streamline operations. The same is true here in the UAE. They range from IoT devices embedded in facilities to enhance real-time monitoring and predictive maintenance to ensure proactive problem resolution. Artificial Intelligence (AI) drives data analytics for strategic decision-making, while Computer-Aided Facility Management (CAFM) systems streamline processes. The industry is poised to witness an integration surge in the next five years, focusing on smart buildings, sustainability initiatives and occupant-centric solutions. This transformation promises increased efficiency, reduced costs and a comprehensive approach to facility management in an increasingly interconnected and tech-driven landscape. However, at bfm, we want to focus on the importance of AI in chiller plant upgrades and retrofits as we firmly believe AI-enabled HVAC or chiller systems are the future of FM complex services. As a new, emerging mega-trend in FM, few case studies are available that demonstrate the sustainability attributes of upgrade or retrofit projects utilising AI technology. In Q4 2022, bfm demonstrated how AI can be a data mining algorithm for

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chiller plant upgrades. Our mission was to utilise extensive data analysis in a chiller retrofit project to avoid the need for capital expenditure on a large scale and expensive new equipment.

chiller retrofit projects can minimise downtime and maximise up-time and energy efficiencies while reducing energy and workforce costs and unnecessary wear and tear.

bfm’s first pilot retrofit project was the Marriott Downtown Hotel in Abu Dhabi, a 5-star hotel with 315 hotel rooms and 64 service apartments spread over 25 floors. Our team utilised an AI system and analytics platform. This software was a cloud-based analytics tool, while the chiller plant manager utilised different software.

bfm was honoured to take home a prestigious award at the recent IRECMS Awards 2023 for ‘Best AI Initiative of the Year’ in 2023, among other industry awards.

The resulting energy usage reductions and operational cost savings were substantial, with total annual savings in the first year equivalent to 42.2 gasoline-powered passenger vehicles driven for one year or 3,257 tree seedlings grown for ten years. Total energy cost savings due to the new chiller plant manager in 2022 reached nearly six figures, which keeps increasing yearly. This is better for the corporate bottom line and the planet in terms of lower energy usage and reduced carbon footprint. Furthermore, bfm expects to reduce human resources requirements by 70% by automating the entire chiller plant operation. This bfm project successfully demonstrated how embracing digital transformation and placing big data and AI at the heart of

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VERTECO

VERTECO DAVID KING, MANAGING DIRECTOR AT VERTECO

ntegrating digital technologies has been a game-changer in the ever-changing landscape of facilities management. The industry has welcomed digital trends and innovative technologies, drastically enhancing its offerings, streamlining operations, and improving customer service. In the Middle East, VERTECO is proud to have been a leading player in the FM sector’s digital adoption, helping big names across the region reshape how their businesses operate and manage their assets. Leveraging the latest digital technologies, our customers have enhanced almost every aspect of their service offering and together, we have set the standard for industry-wide innovation. Internet of Things (IoT) The IoT lies at the heart of revolutionising FM, enabling a software-based centralised

management approach. With the integration of smart sensors, smart devices and automated systems into the infrastructure, real-time data can be collected on various aspects, including air quality, consumption levels, occupancy numbers, equipment performance, customer feedback and much more.The generated data is processed via sophisticated analytical software, giving FM teams actionable insights. Looking ahead In 2023, specific trends greatly impacted the industry, and we predict they will continue to shape the FM industry this year. The integration of AI-powered solutions will likely continue rapidly, becoming integral to FM. With predictive analytics, automated decision-making, and machine learning applications, the power of AI will continue to grow, enhancing efficiency and optimising operations across the board. Data-driven cleaning is an innovation that has made significant and measurable changes in FM and is seeing widespread adoption. Collecting and collating data from a wide range of touchpoints, VERTECO’s data-driven cleaning solution delivers accurate and up-to-date insights that address many of the challenges of traditional

washroom maintenance. With data centralised and available to staff via an integrated dashboard, tasks such as auditing become standardised, cleaning becomes proactive, and staff are empowered to improve their performance and boost cleaning standards. Thankfully, sustainability remains a key focus across all sectors in 2024. During 2023, the UAE cemented its commitment to the environment, designating it as the ‘Year of Sustainability’ and hosting COP 28, providing an opportunity for the UAE to showcase its proactive stance on environmental issues. Bringing sustainable considerations to everyone’s minds, we predict ecological action will be a key trend for the FM sector in 2024 and beyond. Digital technology and innovative FM solutions will be a driving force for this change. Development and innovation in the next five years Over the next five years, the FM industry is poised for significant development and innovation driven by digital technology. Cybersecurity and blockchain technology will likely feature, ensuring the data produced is protected and secure and transparency in transactions and contract management. With the evolution of smart building solutions, we also expect to see a more holistic approach to FM, integrating diverse technologies seamlessly for an overall more comprehensive facilities management experience.

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FACILIO

PRABHU RAMACHANDRAN, CO-FOUNDER & CEO OF FACILIO directly impact revenue by lowering operational and energy costs. Real estate operators and facility service providers will focus on improving workforce efficiencies and enhancing tenant experiences. These priorities align with the industry’s evolution towards purposeful and impactful proptech solutions. At the COP28 meetings held recently, the Buildings Breakthrough was launched with the support of 27 countries. The partnership aims to make ‘near-zero and resilient buildings’ the new normal by 2030, addressing the fact that the building sector alone accounts for nearly 40 per cent of global energy-related CO2 emissions, 50 per cent of extracted materials, and one-third of global waste. Hence, decarbonisation will continue to be a top priority.

n 2023, we saw the consolidation in the property operations space and a significant shift towards integrated solutions, marking a departure from point solutions. Looking ahead into 2024 and beyond, the demand for platformdriven models will persist, but the winners will be the purpose-built and impact-driven solutions. Cost optimisation remains a paramount concern for property operators. In a recent survey of 500 facility managers, the top KPIs

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tracked were maintenance spending and cost savings. In response, we foresee an increasing reliance on automation for cost optimisation, particularly in energy efficiency and business process automation. We also expect software buying decisions to become more strategic; portfolio-level priorities will replace a piecemeal approach to software buying. Despite tech spending reductions in various industries, there is a considerable uptick in demand for AI-driven tools that

Yet many building owners and operators need help knowing where to start or how to navigate the path to net zero. IoT-led building operations software will play a critical part in fast-tracking this journey, and we advocate the “crawl, walk, run” approach - first monitor, then predict, and finally optimise/ control. In summary, the years ahead will be marked by a continued embrace of platform solutions, increased reliance on automation for cost optimisation, the integration of AI to enhance workforce efficiencies and tenant experiences, and the pivotal role of IoT in achieving net zero and energy optimisation.

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AMANTRA FM

SANGEETHA B, CEO & FOUNDER OF AMANTRA FM The case for FM’S digital transformation stems from the growing consensus that operational silos and blindspots are the root cause of most issues. So, digitalization in facilities primarily revolves around deploying IoT sensors and replacing legacy systems with smart alternatives. The IoT-oriented retrofitting allows FM staff to get realtime alerts from such systems and virtually monitor them. When an entire real estate portfolio is managed centrally, in real-time and under one roof, the impact on energy savings, labour management, maintenance, and operational expenses can be profound.

acility management (FM) is essential for many reasons, but not more so than the fact that humans spend about 90% of their lives indoors — in residential facilities or commercial structures like offices and schools. So, at any given time, indoor environments have FM operators behind the scenes ensuring “liveability”. That is especially true in a modern metropolis like Dubai, where multi-unit developments constitute the majority of real estate stock. However, the custodianship of facilities’ “liveability” has become more dynamic in recent years, unlike when the scope of FM was limited. Today, FM finds itself on the frontlines of a real estate industry grappling with labour shortages, energy wastage, disproportionately high carbon footprint, and shrinking margins. Real estate accounts for about 30% of the total final energy consumption and 27% of total emissions globally. Whether you take a piecemeal approach to finding answers to those challenges or take the integrated route, all roads lead to one destination: Digital transformation.

For example, IoT-based integration of HVAC (heating, ventilation, and air conditioning) and lighting systems helps FM operators detect efficiency drops in a single unit, proactively correct them, and avert a potential disruption in service and associated repair/replacement costs. AI-based platforms go beyond and automatically alert maintenance teams or create work orders for vendors. Likewise, they can detect an occupant’s usage and demand patterns and automatically on/off/optimize HVAC or lighting systems, leading to energy savings. Considering that HVAC and lighting alone can account for 70% of total energy usage in multi-family buildings and commercial facilities, predictive maintenance and demand-based resource allocation can lead to significant sustainability outcomes. In other words, digital transformation unlocks multi-fold value in facilities: • FM operators can leverage real-time insights to achieve higher operational efficiency and workforce productivity and avert labour shortages. • Owners can build savings and comply with regulations through easy sustainability reporting facilitated by cloudenabled operations. • Occupants get disruption-free services and optimal indoor environments. So, digital transformation allows the FM industry to take a multi-stakeholder approach to solving challenges and driving ‘liveability’ in facilities, safeguarding everyone’s interest. It is the only correct answer in modern FM operations, never mind the question.

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SERVEU

SIMON ROOPCHAND, GENERAL MANAGER AT SERVEU result, facilities managers can access more tools than ever, from software platforms that streamline operational tasks to IoT devices and connected worker platforms. Using facility management software systems (FMSS) signals a new era of operational consistency by consolidating various facility tasks and eliminating inefficiencies and redundancies. The adoption of Computer Aided Facilities Management Systems (CAFM), Computerised Maintenance Management Systems (CMMS) and Integrated Workplace Management Systems (IWMS) further facilitate real-time monitoring, optimising decision-making processes, and resource management.

erveU, a subsidiary of Union Properties and a leading facilities management (FM) solutions provider in the UAE, has been an integral part of the industry for several years. The Facilities Management (FM) sector is experiencing a significant digital shift that is ushering in a new era of productivity and quality. This growth is driven by the soaring demand for FM services across several industries, including retail, hospitality, and healthcare. As facilities worldwide face the challenges of the 21st century, technological advancement is no longer beneficial but imperative. Businesses are strategically embracing cutting-edge technologies to maintain their competitive edge, as the industry is being shaped by the transition from manual, traditional processes to automated, data-driven solutions. FM companies are, therefore, beginning to segment themselves based on the services they provide. While some FM businesses concentrate on complex services, others prioritise a specific field of expertise, like healthcare. As a

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Likewise, the Internet of Things (IoT) understanding is also changing dramatically. It represents a paradigm shift in facility management, redefining maintenance, security, and energy management aspects, primarily through interconnected devices that are making buildings smarter with self-monitoring capabilities and optimisation. This datadriven approach allows for proactive decision-making and resource optimisation. Security is another notable highlight of this approach. For instance, at ServeU, a subsidiary of Union Properties, the NFc-powered Smart Asset Tagging solution on the Microsoft Dynamics 365 platform signifies a remarkable upgrade from the conventional QR or Bar code system, offering unparalleled security and transparency and making the asset data accessible only through the ServeU AI TaskMaster and ServeU Customer apps. The information in the NFC tags is encrypted and securely kept in ServeU’s CAFM system. AI-driven solutions for predictive maintenance are also becoming more common, leading to reduced downtime and improved equipment efficiency. Augmented Reality (AR) offers improved troubleshooting and repair capabilities, further revolutionising maintenance processes. Another notable shift is how FM companies now prioritise environmental, social, and governance (ESG) issues, with many actively transitioning to sustainable practices. Given these patterns, it is evident that the FM sector will continue to evolve digitally and responsibly, emphasising incorporating cutting-edge technologies to increase efficiency.

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Libera Free your mind

Libera is a modular and adaptable lighting system that represents a major breakthrough in the field of linear lighting. Libera does not conform to a linear illumination model but enables creative freedom in composition and a personal interpretation of light. The three components of the system, the light rod, joint and base, are integrated seamlessly to create a unified whole. Each part is carefully crafted with formal intent. Libera can be used freely in any indoor setting, from offices to homes.

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Sam Badrah, OpenSpace’s Director of Sales for EMEA Emerging (ME, India, Turkey, Russia / CIS, and Africa), draws light on the pivotal part that technology plays in the industry… How does OpenSpace utilize reality capture and AI technology to simplify and enhance construction and project management workflows?

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OpenSpace delivers cutting-edge technology that’s at the same time incredibly easy to use. It is the simplest and fastest way to capture an entire construction site. You attach an off-theshelf 360° camera to your hard hat (or drone, car

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BUILD SMARTER WITH 360 REALITY CAPTURE & AI

Can you elaborate on the specific challenges in the construction industry that OpenSpace aims to address with its cutting-edge technology? To summarize, the biggest challenge for construction companies is that they must do more with less - and faster. This is the case across the globe, but especially in the MENA region, with a rapid increase in urbanization and seemingly no limits regarding the scale of some projects. So how can a project manager keep track of five projects across the city or even region simultaneously? How can issues be discovered, documented and resolved faster without everyone physically present?

SAM BADRAH, OpenSpace's Director of Sales for EMEA Emerging

- however you like to capture), tap record and walk the site like you normally would. Capturing adds little to no extra work for field teams. The output is a complete visual record of your site that is automatically pinned to your floor plan, as well as date, and time stamped. But that’s just the start. OpenSpace also allows users to take LIDAR scans, capture infrared images, upload their BIM model or integrate point clouds. By leveraging AI, we can automatically update your progress on site - from dry walls to doors, concrete and more.

There is simply no way around a 360° reality capture solution. OpenSpace is the most advanced, straightforward, and easiest-to-use solution on the market, and we also leverage AI to automate progress reports for you. Finally, teams can use OpensSpace to create field notes to raise issues or document RFIs or observations. So, it’s not just a tool for documentation but also collaboration across teams. Other benefits include reducing project delays, streamlining communication, resolving and even avoiding disputes, and enabling teams to track projects remotely while keeping an eye on quality and safety. In what ways does OpenSpace’s approach differ from traditional text-based systems in the construction and project management realm? In short - an image says more than a thousand words. Instead of describing an issue in a lengthy text, OpenSpace users can create a digital field note at the relevant location and request a fix or more information. This also reduces the chance of misinterpretation and miscommunication. Thanks to captures and field notes being automatically pinned to your floor plan, the data is also structured and easily accessible—no need to scroll through lengthy emails or text

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messages. Just pick the location and time, and it’s all there. How does OpenSpace’s use of perception and navigation AI systems, similar to those in self-driving cars, contribute to empowering project teams and expediting tasks? OpenSpace uses AI in different ways. We use our Computer Vision Engine to automatically align images into a single integrated scene, to recognize and label critical features, and to map them to floor plans. Simultaneous Location and Mapping (SLAM) technology enables us to construct a map of an unknown environment while simultaneously moving through it. SLAM is indeed a core algorithm used for self-driving car navigation. And finally, we use machine learning to make the alignment and mapping of images faster and more accurate. With OpenSpace Track, we leverage AI

and advanced analytics to recognize certain construction elements and amounts automatically. The result is a quantitative map of project activity that we use to verify work in place and benchmark productivity. From your plans or BIM model, we know how much, for example, electrical outlets you are planning to install on a floor and where. Thanks to our AI, we can tell you where those outlets have already been installed, where they still need to be added, the percentage complete and whether you are still on schedule. All without you having to do anything differently - you walk your site with OpenSpace like usual. Could you provide examples of how image-based workflows offered by OpenSpace eliminate confusion and bring about previously unattainable efficiencies? We are lucky to work with some of the best construction companies globally. There are countless examples of how

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reality capture has impacted project delivery. Take, for instance, Khansaheb. They have leveraged OpenSpace on the refurbishment project of the Expo City in Dubai. Their team has taken on this project from another company and had to do a dilapidation survey of the entire area before starting work. That meant checking 28 buildings for potential issues and documenting them. This is an enormous task if you can’t rely on a system like OpenSpace. Another great example is Parsons. They are leveraging OpenSpace to compare project progress to their BIM model and provide stakeholders with near real-time site imagery. Some of their teams’ reported benefits include improved project visibility, commercial advancements, quality improvements, easier stakeholder coordination and accelerated reporting. We have also worked with Namibia Construction. OpenSpace has helped

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BUILD SMARTER WITH 360 REALITY CAPTURE & AI

them build a luxury lodge at the gates of a National Park in Namibia. It was a very remote location where it was vital to enable project managers and stakeholders to monitor the project without travelling on-site every time. And the list goes on! Visualizing a construction site over time, akin to Google Street View, is intriguing. How does this feature benefit construction firms, speciality contractors, and owners in their day-to-day operations? The beauty of capturing your site regularly is that you are creating a visual time machine of your project. With OpenSpace, you can pick a location within your project and compare one spot across two dates. That’s incredibly useful to monitor progress and see what work has been done. And it’s a complete game changer when it comes to resolving disputes. Just imagine a part of your project has been completed, and you notice an issue three months later. With your visual record, there is no debate about who has and hasn’t done what and when. You can look behind walls or below a concrete floor by comparing images across different dates to identify the cause. There is no need for any destructive inspections. This has saved our customers a significant amount of money over time.

being able to spot and resolve those issues remotely, it is also a massive advantage for them that fewer people need to be on-site at any given time, further reducing the risk of accidents. Can you share some success stories or specific instances where OpenSpace has substantially impacted project outcomes or timelines for construction professionals? Of course, I have mentioned Khansaheb, Parsons, Namibia Construction and Exyte earlier, but there isn’t an OpenSpace customer that hasn’t experienced significant benefits from leveraging our 360° reality capture and progress tracking solution. International customers like JLL report a 50% reduction in travel costs. KITCHELL in the US has saved $30,000 on a project just by being able to spot problems early and avoiding reworks. Vinci has saved more than 6,000 hours annually due to faster site documentation. The list goes on! It’s been fantastic to help so many great construction companies across the globe build more efficiently and better.

How does OpenSpace contribute to risk reduction in construction projects? There are many ways in which OpenSpace can help reduce risk on construction projects. The visual time machine aspect helps resolve disputes and reduces the risk of additional costs due to rework or repairs. It can also be used as proof of work that has been done (or not done) to manage payments. In addition to reducing monetary risks, one of the key benefits is improved quality control and more transparency on health and safety. With OpenSpace, monitoring sites to ensure everyone follows health and safety procedures is easy. Supervisors don’t have to be constantly physically present to check for health hazards. If they spot an issue, on-site or on an OpenSpace capture, they can raise it via Field Notes and make sure it gets resolved quickly. Our customer, Exyte, for example, specializes in building large, ultra-clean environments for the pharmaceutical and tech industry. They leverage OpenSpace to report on, track and resolve Safety Behaviour Observations via Field Notes. According to Exyte, in addition to

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#OUTLOOK REPORT 2024: DAMAC PROPERTIES Amira Sajwani, Managing Director of Sales and Development at DAMAC, outlines the most iconic DAMAC projects to look out for

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#OUTLOOK REPORT 2024: DAMAC PROPERTIES

ike previous years, 2023 has proven to be an exciting and successful period for DAMAC Properties. Over the past 12 months, our company has launched 21 new and exciting projects across Dubai. From Canal Crown to Golf Gate, DAMAC Properties’ talented real estate professionals are working diligently to bring their latest developments to life. The portfolio, which features luxury villas, burgeoning communities and everything in between, has grown significantly over the past year, and they couldn’t be more excited about what’s to come. As we step into 2024, Amira feels now is the ideal time to reflect on the various developments they have launched in 2023 and update one on what lies ahead. So, without further ado, let’s read more about Outlook Report 2024. Community living Developing sustainable communities that are equipped to exceed residents’ expectations represents a cornerstone of DAMAC Properties’ success. Here are some communityfocused projects DAMAC has launched during the past 12 months…

three-bedroom townhouses, all with magnificent views of the fairways at DAMAC Hills. Each apartment and townhouse is designed to emulate the wonders of the outdoors, bringing in earthen hues and textures. Amenities include the Aqua Garden, Palm Garden, Aqua Golf, and Sky Golf. With everything a golf lover dreams of, Golf Greens will offer the perfect blend of relaxation and sport.

tranquil, green landscapes replace cityscapes. Their design inspirations include North American-style country homes and the peaceful meadows of the Netherlands and Belgium. Each home comes with ample space to grow fruits and vegetables and even the opportunity to ride out on horseback. If you love country living, these properties will be perfect for you and your loved ones.

• Location: DAMAC Hills 2 (D2)

Camelia Villas is a collection of beautiful modern townhouses with many amenities, water attractions and more. The properties are just a stone’s throw away from Malibu Beach, where residents can enjoy a dip in the sea. Or, if you’re looking for something sportier, why not enjoy a football game at the local facilities? Both sports and leisure are in ready supply at Camelia Villas.

Park Greens is a collection of luxurious modern twin villas situated in the heart of DAMAC Hills 2. These inviting properties feature floor-to-ceiling windows to ensure an abundance of natural light. Meanwhile, their balconies and terraces offer serene views of the community’s beautiful landscape. These homes are immensely versatile, with four dedicated bedrooms and an additional room that can be customised to meet your specific requirements. With more than five million square feet of parkland on your doorstep, anyone who likes combining luxury and nature will feel right at home in Park Greens. The Farmhouses are a collection of unique, modern country houses where

DAMAC Hills 2 Hotel Edge by Rotana is a modern, stylish development with convenience and comfort as its key focuses. Close to a wide array of world-class attractions and amenities, such as a paintball arcade and butterfly garden, and with 295 rooms to choose from, each equipped with the latest in-room technologies, all your needs will be fulfilled. DAMAC Hills 2 Hotel Edge by Rotana features

• Location: DAMAC Hills Utopia is a collection of ultra-luxury villas located in an idyllic setting. These opulent homes, designed from the ground up to offer peace and relaxation, will occupy a private enclave of DAMAC Hills, providing residents access to a vast range of world-class amenities such as DAMAC Mall and Trump International Golf Club, Dubai. This enticing fusion of modern luxury, tranquillity and quality of life will appeal to even the most discerning homebuyers. Golf Greens feature a range of stunning one- and two-bedroom luxury apartments and two- and

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WATCH-OUT

an all-day restaurant and bar, a fully equipped gym and two temperature-controlled swimming pools. Whether for business or pleasure, they have you covered at this stylish hotel. • Location: DAMAC Lagoons Morocco – Phase 2 is for those who love all things Mediterranean, where timeless heritage and luxury combine to create a wonderful setting for our new villas and townhouses. From Zellij tilework to Moorish arches, every detail of these luxury properties has been designed to encapsulate Morocco’s rich history of art and architecture. Morocco at DAMAC Lagoons provides all residents with a peaceful environment and plentiful wellness activities, including argan oil treatments, an outdoor yoga area and the Serenity Garden. This timeless haven will bring all of Morocco’s iconic colours, sounds and culture to its residents. Mykonos is another beautifully designed Mediterranean-inspired set of properties, perfect for those who want to experience the ultimate island-living experience. DAMAC Lagoons Mykonos presents a collection of wonderful luxury four-bedroom townhouses, all of which are inspired by Greek island charm. Mykonos is also home to many exciting amenities, such as a Honey Bar, luxury pool, floating gardens, Paradise Beach, Beach Club, and much more. Mykonos is set amidst 45 million square feet of beautiful crystal lagoons and white beaches, ensuring a unique and enjoyable Mediterranean experience without leaving the UAE. Tower developments In addition to its renowned community projects, DAMAC Properties has also developed an enviable reputation for innovative and luxurious stand-alone projects.

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Here are a few tower developments unveiled by their team in 2023… • Location: Al Sufouh DAMAC Casa features a stunning array of luxury apartments and townhouses in Al Sufouh, offering a serene island high above Dubai’s hustle and bustle. Each property comes with breathtaking views of the iconic Palm Jumeirah and unmatched attributes of the Arabian Gulf. Each property has a fluid, avant-garde design that perfectly contrasts with Dubai’s cityscape. The tower features one- and two-bedroom luxury apartments alongside one- and two-bedroom townhouses on the property’s first

and second levels. Those who need extra space can take advantage of DAMAC Casa’s sky-high three-, four- and five-bedroom superluxury apartments. The podium rooftop features an artificial beach, cabanas, hydrotherapy amenities and an oasis lap pool. • Location: Business Bay Canal Crown features a stunning range of designer waterfront apartments, all created with the luxury brand de GRISOGONO. Inspired by beautiful peridot gems found in fallen meteorites, Canal Crown is an architectural masterpiece offering studios, one-, two--, three-- and four-bedroom

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#OUTLOOK REPORT 2024: DAMAC PROPERTIES

apartments. Situated in Dubai’s prime real estate market of Business Bay, this development is ideal for those looking to experience some of the UAE’s most iconic attractions, such as the Burj Khalifa, Museum of the Future and Dubai Canal. Canal Crown is a beautiful investment opportunity for homebuyers and investors alike. • Location: Dubai Harbour DAMAC Bay by Cavalli, one of the most iconic developments in the DAMAC Properties portfolio, is an extraordinary 42-storey, three-tower residential concept in Dubai Harbour. This development is beautifully situated to allow all residents to enjoy the wonders of the sky, sun and sea. The luxury apartments have been crafted with the help of Roberto Cavalli, making each more unique and spectacular than the last. The location also provides a vibrant maritime experience for residents.

• Location: Dubai Maritime City Coral Reef, located in the heart of Dubai Maritime City, is a beautiful collection of luxury one-, two- and three-bedroom apartments by the sea. Each home will encapsulate the wonders of the undersea world, creating a living experience for all to enjoy. The ocean inspires the development’s vast amenities, from floating cinemas to cascading pools. Harbour Lights de GRISOGONO Geneve is a 52-storey project embodying everything luxurious. These branded apartments by the sea are located between Port Rashid and Dubai’s Drydocks World, a vibrant hub for activity and perfect for those looking to settle down in a dynamic and urban environment. Residents can choose between one-, two- and three-bedroom apartments whose designs take inspiration from their surroundings. A seafront lifestyle has never been so appealing. • Location: Sheikh Zayed Road Volta is a 60-storey luxury residence explicitly crafted for those who enjoy and live a fast-paced life. With multiple living options, including one- and

two-bedroom luxury and ultra-luxury apartments, Volta is located along Sheikh Zayed Road among some of the world’s most iconic hotels and attractions, as well as an array of brilliant on-site amenities. From lap pools to a climbing wall to a luxurious spa, there is no room for boredom when living at Volta. It’s hardly surprising that this development sold out within six hours. Looking to the future With all these projects and more coming to the UAE over the coming years, DAMAC Properties’ new and existing customers have plenty to look forward to. However, they are always looking for innovative ways to strengthen their ever-growing portfolio, and they have plenty of other game-changing project ideas in the pipeline. In short, this is just the beginning of what they have in store. As Managing Director of Sales and Development at DAMAC Properties, it is Amira’s privilege to see these projects come to life. She hopes that some of us can experience the incredible spaces they are creating as their team unveils even more stunning developments over the coming months.

DAMAC Bay 2 by Cavalli was launched following the incredible levels of demand generated by DAMAC Bay by Cavalli and is equally stunning with an extra seven floors of exquisite residences. These super-luxury apartments have up to five bedrooms. Amenities include floating relaxation pods, glamping tents with beauty, body and aqua treatments, and hot tub boats. This development even comes with its own Cavalli Museum, so if you are a luxury lover, this is your residence.

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TRANSFORMATION

THE MIDDLE EAST CONSTRUCTION INDUSTRY IS

EMBRACING DIGITAL TRANSFORMATION By Kaarin Kalavus-Collins, Director, Digital, UAE at Turner & Townsend and Georgina Bishop, Associate Director, UAE and Digital Transformation Lead, Middle East at Turner & Townsend

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THE MIDDLE EAST CONSTRUCTION INDUSTRY IS EMBRACING DIGITAL TRANSFORMATION

technologies such as Building Information Modelling (BIM) and cloud construction management software. Fast forward a few years, and we anticipate virtual reality, augmented reality, and artificial intelligence will revolutionise the construction landscape, particularly aiding project visualisation and decision-making in the region. In a global market worth US$9.7tn2, the construction sector is experiencing a surge in digital adoption due to heightened demand for infrastructure, a scarcity of trained labour, increased stakeholder expectations for data transparency and integration, and a need to speed up construction timelines.

t is an intriguing time to work in the region on construction projects, as evidenced by data from our inaugural Middle East Digital Market Intelligence Report1. At Turner & Townsend, we surveyed key decision makers from companies working on Middle East construction projects, deepening the industry’s technological evolution. A key finding from our report is that 63% of respondents stated their organisation has an active digital strategy. This means companies are strategically embracing digital

digital connectivity, advanced mobility solutions, efficient transportation, and state-of-the-art security measures3. This is where sustainable city development will come to the fore as a practical resolution to mitigate the environmental and socio-economic consequences of rapid urbanisation. As such, the annual growth rate of smart cities is growing exponentially and is set to double by 2026 from where it was in 2021. Closer to home, the UAE is promoting using smart technologies to accelerate its agenda of becoming a knowledgebased economy. Smart city initiatives have thrived in the Middle East, notably in Abu Dhabi and Dubai, setting a

Further fuelled by ambitious digital initiatives and significant investment, such as Saudi Arabia’s Vision 2030 and the UAE’s Digital Government Strategy 2025, the industry’s historic lethargy when embracing digital change and innovation is changing as the region positions itself as a dynamic global player. Smart city pioneers By 2050, approximately 80 per cent of global inhabitants will reside in urban environments. This represents roughly 6.3 billion individuals vying for eco-friendly, efficient, resilient cities focused on

KAARIN KALAVUS COLLINS Director, Digital, UAE at Turner & Townsend

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is encouraged and necessary for sustained growth and competitiveness. It means the Middle East construction industry is not merely adopting digital technologies but forging a transformative future where sustainability, innovation, and adaptability are paramount. Digital adoption challenges It should be noted that challenges do persist in the construction industry’s digital integration journey. Our respondents identified cost considerations, resistance to change, the requirement for comprehensive training programmes, and fragmented legacy processes as barriers to implementation.

GEORGINA BISHOP Associate Director, UAE and Digital Transformation Lead, Middle East at Turner & Townsend

global benchmark for intelligent infrastructure and sustainable practices. Moving forward, the construction industry in the UAE will have to align with ‘‘smart city’’ initiatives. This will include incorporating advanced data analytics and simulation tools, 3D printing, digital twin technology, robotics and automation.75 per cent of our survey respondents agreed that data analytics and predictive insights would improve future risk assessment and mitigation strategies. Typically, as smart city practices evolve, they catalyze the industry’s ongoing digital transformation, fostering an environment where innovation

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Our report findings underscore this, with circa 80 per cent of respondents believing that addressing these challenges requires a cultural shift in attitudes before digital transformation can be universally embraced and adopted. At the same time, we are seeing an increase in digital adoption of BIM and collaborative tools, such as cloud construction management software, being recognised by 80 per cent of survey respondents for their combined potential to enhance project efficiency. Such innovative tools redefine connectivity, enhancing project coordination and improving decision-making, quality control, and budget management. Our report suggests a positive correlation between digitalisation and improved project outcomes, with 65 per

cent of respondents citing increased efficiency and 63 per cent identifying data-driven decision-making as critical opportunities. As our industry embraces this digital-first future, it’s evident that the successful integration of digital tools is not just a technological shift but a fundamental change in how construction projects are conceptualised, planned, and executed. Supporting green initiatives Integrating digital technologies will continue to play a crucial role in driving sustainability in construction projects. At Turner & Townsend, we advocate a digital-first approach, which mirrors our survey results, with approximately half of respondents believing that digital transformation of the construction industry will lead to a more sustainable and environmentally friendly approach to building projects. Furthermore, 95% of respondents believe that digital technologies will benefit green construction initiatives. This will be particularly prevalent in sustainable design and resource management. Additionally, a growing global market for green building materials is forecasted to reach US$951bn4 by 2030. Integrating digital tools aids the adoption of green practices and facilitates real-time monitoring and reporting of environmental metrics, contributing to a more transparent and accountable construction industry. In the past five years, we have seen this first-hand with meaningful change in building operational performance, helping deliver

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THE MIDDLE EAST CONSTRUCTION INDUSTRY IS EMBRACING DIGITAL TRANSFORMATION

energy-efficient buildings. This is being charged by cloud solutions propelling data measurement, monitoring and building management as a conduit for carbon footprint assessment and ESG reporting. Drilling down further, digital transformation can support the integration of sensors and controls across all aspects of a project to a much greater extent than is currently seen – tracking multiple parameters for internal environmental quality, heating, ventilation and air conditioning (HVAC) system performance and health, utilisation, occupancy and demand across a building. If coupled with machine learning systems and complete system control and responsiveness, there is the potential to optimise buildings fully for energy, comfort, and wellbeing. This will deliver significant savings in operational costs for landlords and provide healthy, attractive environments for occupants that will be a differentiator in the property market. Digital tools also have a central role to play in achieving green building certifications. The increasing stringency in green building certifications and the broadening of certification pathways have led to using digital tools and smart technology for performance simulation, design modelling, parametric assessment, sensitivity analysis, and materials performance. This has facilitated a more robust building performance evaluation at the earliest design stages, enhancing sustainability credentials.

Essentially, the alignment between digitalisation and sustainability emphasises a broader industry shift towards responsible and eco-friendly construction practices, ensuring that technological advancements are not pursued at the expense of environmental wellbeing but work hand-in-hand to contribute to a greener and more sustainable future. Digital integration The Middle Eastern construction industry’s most significant technological adoption driver will be the regional effort to establish a digital economy. All industries will have to align with the overarching governmental ambitions. Our report findings corroborate the impact of governmental policies on digital transformation in construction. Specifically, countries with welldefined digital strategies, such as Saudi Arabia, exhibit more significant progress in construction digitisation than those without clear policies. The industry’s embrace of digital technologies is evident in large-scale national initiatives and smaller, more localised projects where the benefits of digital integration are recognised and prioritised. As the industry continues its journey

towards comprehensive digitisation, our report findings indicate a need for tailored strategies based on regional and project-specific nuances, emphasising the importance of flexibility and adaptability in the digital roadmap. A digital-first future In summary, the Middle East construction industry stands on the precipice of a profound digital transformation spurred by the success of smart city initiatives, technological advancements, and an increasing commitment to sustainable practices. Embracing a digital-first mindset paves the way for our industry’s resilient and technologically advanced future, ensuring the proper arrangements, systems, architectures, standards, controls, and models are in place, enabling projects and programmes to be delivered safely and successfully. It means digital-first projects, programmes, and enterprises will perform better and achieve outcomes faster by implementing human-centric digital solutions. This is our focus at Turner & Townsend, where improving client outcomes is linked to recognising the need for continual uptake of digital technologies, helping to continue transforming the construction industry in the Middle East for the better.

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FORESIGHT

EMBRACING INNOVATION

he UAE’s economic strength heavily relies on the construction sector. In fact, according to a report by Mordor Intelligence, the UAE construction market size is estimated at USD 40.88 billion in 2024 and is expected to reach USD 51.80 billion by 2029, growing at a CAGR of 4.85 per cent during the forecast period (2024-2029). With anticipated rapid expansion, this industry is poised to catalyse the country’s economic progress. Not only does the construction sector generate substantial employment opportunities, but it also fuels various ancillary industries, accelerating economic growth. Moreover, it significantly contributes to the country’s infrastructure development, creating modernised spaces for living, business, and tourism. This sector’s growth translates to increased foreign investments, fostering a favourable economic environment

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O r i g i n a l l y w r i t t e n b y D r H a s s a m C h a u d h r y. Edited by Vibha Mehta.

Dr Hassam Chaudhry, Associate Professor at HeriotWatt University Dubai, shed light on the Construction Industry Outlook for 2024

EMBRACING INNOVATION

and strengthening the nation’s global standing. Ultimately, the construction industry’s crucial role in enhancing infrastructure, boosting employment, attracting investments, and fostering economic growth underscores its vital significance in propelling the UAE towards sustained development and prosperity. In 2024, Dubai’s construction market is poised for a significant transition, shifting its focus from real estate to concentrate on critical public infrastructure endeavours, notably projects like the expansion of the Dubai Metro. Amidst global shifts and technological advancements, the sector embraces innovation, with smart construction emerging as a foundation. The UAE government aims to modernise urban spaces by developing smart cities, representing a strategic shift towards technology-driven advancements. For instance, the UAE government has achieved a significant

milestone in Dubai by creating a vast network comprising more than 23,600 complimentary Wi-Fi locations. Strategically positioned throughout the city, these Wi-Fi access points span parks, beaches, malls, and various public areas, guaranteeing continuous connectivity for residents and tourists and enabling them to remain linked regardless of location. These efforts by the government reflect a proactive approach to leverage technological innovations to create more efficient governance, improved public services, and a digitally interconnected society in the UAE. The construction industry is undergoing a digital transformation. Construction 4.0, similar to Industry 4.0 in the construction sector, symbolises the industry’s digital evolution. Technological advancements are revolutionising various aspects such as planning, design, construction, project management, and overall work quality. Technologies like robotics, 3D printing, machine learning, and AI

are gradually infiltrating the sector, presenting thrilling advancements and challenging transformations that teams need to grasp. Using technologies like 3-D Printing, constructors can fabricate intricate 3-D replicas efficiently. Additionally, blockchain and robotic process automation are steadily gaining ground, capturing a more significant market segment. The rise of smart building solutions for remote management of buildings and integrated systems emerges as the next significant trend for property managers, reflecting the increasing demand for technology in this sector. Dubai, true to its innovative spirit, embraces prefabricated structures. Prefabricated buildings significantly reduce construction time and initial capital outlays. Notably, the Dubai Municipality recently accomplished a milestone by completing a 9.5-meter 3-D printed flagship project, marking the largest 3-D printed structure. Furthermore, AI-driven analytics and

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FORESIGHT

phase. The application of AR enhances worker training, refines safety measures, and streamlines on-site decision-making, ultimately strengthening the overall outcomes of construction projects. Construction companies will likely incorporate digital twins to create accurate replicas of physical structures. These digital models will become indispensable tools for visualising projects, identifying potential issues, and refining designs more precisely before construction begins.

machine learning algorithms enable precise project planning and risk assessment, optimising decision-making processes. Automated construction machinery, including drones and robots, are revolutionising tasks like site surveying, bricklaying, and project monitoring, reducing manual labour requirements and enhancing efficiency. Digital twins, essentially virtual duplicates of tangible structures combined with augmented reality (AR), are revolutionising the process of project planning and execution. Through the development of digital models and simulations, construction experts can envision projects, identify potential challenges, and refine designs even before the commencement of the physical construction

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Construction firms often face a landscape marked by uncertainty and complexity. However, those poised for success will exhibit resilience and adaptability as their defining characteristics. The capacity to promptly shift strategies, embrace cuttingedge technologies, and adeptly manoeuvre through unpredictable environments will continue to separate thriving companies from the rest. Moreover, fostering

collaborations and forging partnerships within the industry will foster a climate conducive to innovation, a key driver in overcoming obstacles and propelling growth. The construction sector’s evolution centres upon a collective commitment to embracing change and cultivating an innovative ethos, enabling firms to not only navigate challenges but also pioneer groundbreaking solutions, setting the stage for sustained advancement in this dynamic industry. for up to 2.8 billion tonnes of CO2 emissions annually — about 7–8% of the total emissions globally. To put that into perspective, if the cement industry was a country, it would be the third largest emitter in the world. As an architect, I cannot help but despair over the industry’s “carbon legacy” that could echo through the ages. So, what can be done to reduce that disproportionately high footprint?

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TALKING POINT

SMART HVAC SYSTEMS:

KEVIN LAIDLER, Sales Director - Middle East & Africa, Armstrong Fluid Technology

ike many others, our industry is in the midst of a fourth industrial revolution - an era marked by the growth of smart technologies, artificial intelligence, robotics and algorithms in everyday business. This combination of factors, shortened to the acronym STARA, has caused significant shifts in how we live, work and innovate and permeates virtually every business sector. However, with great opportunities, substantial challenges also emerge. Smart technology has undeniably fostered more

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Smart technologies provide great potential to improve energy efficiency, save costs and enhance sustainability, but to reap the benefits fully, the regional construction industry must first overcome a few challenges.

O r i g i n a l l y w r i t t e n b y Ke v i n L a i d l e r. Edited by Vibha Mehta.

SETTING THE TEMPERATURE FOR A BETTER TOMORROW

excellent connectivity among people and devices. However, it has also contributed to the acceleration of rapid urbanisation - more mobility, larger cities, and increased construction, meaning more energy is consumed daily. At the forefront of the urbanisation wave stands the GCC, home to some of the world’s highest energy consumption rates. Energy consumption in the region has outpaced the rise in GDP since 1980, fuelled by population growth, fast-paced infrastructure developments and the boom of energy-intensive industries. With energy demand only set to rise for the foreseeable future, governments and industry leaders are seeking

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SMART HVAC SYSTEMS: SETTING THE TEMPERATURE FOR A BETTER TOMORROW

solutions to support infrastructure growth more sustainably and efficiently. And this is where smart technology can make a difference. Smart HVAC systems are equipped with advanced controls and variable speed technology, enabling them to address several industry challenges, such as performance deterioration, fluctuating demand, high costs, and energy waste. For example, even when systems are designed with the most incredible efficiency in mind, their effectiveness deteriorates over time. Component efficiency and system conditions ‘drift’ away from their original operating curve, causing the system’s performance to degrade incrementally - a phenomenon known as performance drift. In my experience with Armstrong Fluid Technology, variable speed pumps, such as our Design Envelope Pump, are a smart solution that can combat performance drift. The pumps are integrated with active performance management software, which provides real-time alerts and historical data for variable-speed pumps. As a result, the pumps can detect drops in performance and dynamically adjust in real time to match the system demand. This innovation means energy is consumed only as needed, resulting in a highly efficient system which performs better and lasts much longer. Beyond optimising energy efficiency, the software also helps to create safer and more comfortable indoor

environments through predictive maintenance. Systems can provide alerts when they detect faults, allowing for the early detection of issues before they escalate into more severe problems. This can prevent systematic failures or disruptions, always protecting occupant comfort. And then there’s machine learning, which trains HVAC systems by exposing them to vast amounts of data. The systems learn from the data and then autonomously adapt to various scenarios without manual programming. Digital twin technology, for example, uses machine learning to create an exact digital replica of a live HVAC system. The sophisticated technology can identify potential issues and test different strategies on the replication before doing so on the live system. Smart technology is crucial in propelling the construction industry forward. A lack of performance data within an HVAC system is a massive challenge in the region and often hinders facilities managers, ultimately wasting time, energy and resources. Machine learning removes the significant burden of manual programming and has been shown to enhance system operation and efficiency over time. For new projects, smart technologies are being considered from the onset, but what about the 76% of HVAC systems in operation today that are over a decade old and unable to reap the

benefits of these technologies? HVAC equipment remains the primary energy consumer in buildings, responsible for 45 to 70 percent of total energy consumption. Yes, we can create smarter systems, but to truly foster sustainable development, we must recognize those already operating inefficiently. Fortunately, many smart solutions, such as active performance management, can also be retrofitted to upgrade existing systems. The UAE is spearheading the retrofit movement to improve the energy performance of existing buildings. Thirty thousand buildings across Dubai will be retrofitted before the end of 2030 to achieve a 30 per cent reduction in energy demand. The retrofits are predicted to save over USD22.33 billion and reduce emissions by 1 million tonnes of CO2. With the rise of green legislation, regulatory bodies across the GCC are increasingly looking for sustainable solutions that support energy efficiency. Simultaneously, as construction booms, corporate entities search for high-quality, costeffective solutions that comply with legislation. Smart technologies lie at the intersection of people, profits and our planet - providing a path to support growth in a way that gives all parties involved the benefits they seek.

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RENOVATIONS

SWITCH TO SOLAR Ronak Shah, Founder of Wonderwall, shares a holistic approach to solar integration in home renovations.

olar-powered homes have an influence that reaches beyond finances. The significant environmental benefits help to reduce carbon footprints and promote sustainable living. As the founder of Wonderwall, I am at the forefront of luxury home renovations, advocating for the seamless integration of solar energy into residential projects. In this edition, I will share my expert thoughts, investigating the

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potential and solutions for solarpowered homes in smaller projects, particularly within the vibrant communities of the UAE. Maximising electric loads for modern living and economic feasibility The UAE is experiencing an increase in power demand both indoors and outdoors. We are seeing a big movement towards solar solutions, with residential homes increasingly aiming to generate up to 100% of their electricity from solar power. There is a growing trend towards

sustainable practices and a desire to lessen environmental effect.

Originally written by Ronak Shah. Edited by Roma Arora

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While an initial investment ranges from AED50,000 to AED250,000 for individual homes, the long-term returns are substantial, especially for those with plans rooted in the region for the next 5 to 10 years. People are seeing ROI as early as six years, making it essential for future builds for many. Electric and water government authorities, local developers, and landlords rally behind this initiative, recognising the economic and environmental benefits of integrating solar power

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SWITCH TO SOLAR

into homes. An important consideration is whether the property is an existing home or a fresh land to work off. The underground piping requires an entire change, and the costs increase significantly in those cases. Existing households, on the other hand, can investigate solar panel-powered solutions for specific uses, thereby increasing energy efficiency in a realistic and cost-effective manner. You may use solar energy to power outdoor lighting. Harnessing solar power can greatly improve operational efficiency in homes with extensive pool machinery, providing an environmentally benign alternative to traditional energy sources. Finally, and most effectively, solar panels can power up to 6-8 bathroom water heaters, reducing reliance on traditional energy sources while also minimising environmental impact. By strategically selecting key areas for solar integration, homeowners can make tangible strides towards a more sustainable and energyconscious living environment. Aesthetic considerations If you have the opportunity to design and build a solar-powered home from the ground up, the aesthetic challenge can be daunting. Solar panels can improve aesthetics (in an ideal world) by being used as architectural features like skylights or pergolas, resulting in a harmonious balance of sustainability and design. Interestingly, the aesthetic appeal of solar panels is gaining traction; just as airports globally have

incorporated them as centrepieces, residential projects can leverage solar technology as a design element The earlier you have these conversations, the more likely you are to create a truly connected design in every detail. In fact, due to space constraints or a lack of early engagement, solar panels can become an afterthought. Solar panels allow you to push your creative design problem-solving abilities, including ideas for how to conceal them elegantly. This conversation brings me to the most critical foundation you will need for any solar panel project. Collaborating and working seamlessly with architects, interior designers, and solar experts is crucial for a cohesive design. Early involvement in the planning stages ensures seamless integration of solar solutions into the overall design vision. For example, I learned about daylight optimisation from my solar experts. It takes advantage of the natural light generated by solar panels to enhance daylight within the home by using design methods that maximise the benefits of natural light, decreasing the demand for artificial lighting throughout the day and creating a bright, inviting ambiance. Knowing this from

the start can make a huge difference in the strategic design process. Working collaboratively also allows for future updates and advancements in solar technology. Create places that can readily incorporate new solar panels or improved energy storage systems as technology advances. These insights illuminate the path towards a more sustainable and energy-efficient future, not only meeting the current needs of communities in the UAE but also laying the groundwork for a paradigm shift in residential living. As the boundaries of innovation continue to expand, considering solar solutions is not just an option but an imperative for the homes of tomorrow.

RONAK SHAH, Founder of Wonderwall

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TRENDS

hroughout 2023, the UAE’s real estate sector has shown sustained growth and newer consumer preferences, welcoming increased foreign confidence and igniting great opportunities for the future. Property Finder asked real estate industry

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Originally complied by Property Finder team. Edited by Vibha Mehta

CBNME

leaders of its esteemed PF Awards to outline the top five property trends for 2024. • More available properties: With many new projects and off-plan developments entering the handover stage in 2024, property seekers will likely have a broader range of options.

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TOP 5 REAL ESTATE PATTERNS TO WATCH IN 2024, ACCORDING TO SUCCESSFUL INDUSTRY STARS...

pressure to rental prices in affordable areas and somewhat stabilize the mid-market as rents become less sticky. In the upper segment of the market, with supply still not meeting the demand equilibrium, we will likely see rents stick and prices swing upwards,” adds Abdullah Alajaji, Founder of Driven Properties. • Increased diversification: In Q2 and Q3 2023, both Dubai and Abu Dhabi have diversified at a rapid scale with greener areas on the block, surge in off-plan projects, ready property purchases, increased foreign confidence among property seekers and a consistent rate of growth for upscale properties during the initial half of 2023.

Richard Waind, CEO of Betterhomes, explains, “In 2024, we might see more available properties as sellers look to take advantage of current prices. Developers will also continue to launch new projects at an accelerated rate. This extra supply will likely keep the price rise we have seen over the last few years in check. For renters, there may be some relief towards the latter part of 2024, with the delivery of more new homes taking some pressure off the current rental market.”

“Looking ahead to 2024, I anticipate a more diversified real estate market. Many off-plan projects initiated in previous years will reach their handover stages. As a result, 2024 will see Abu Dhabi achieving a balanced real estate market where leasing, resale, and off-plan sales will coexist harmoniously to cater to a wide spectrum of clients. Those who profitably sell their properties will have the opportunity to reinvest in the exceptional properties expected to enter the market in 2024. Moreover, investors who experienced rapid capital gains from their 2023 investments will likely remain confident and continue their real estate ventures,” highlights Kika Pavese, Managing Director, MD Real Estate.

For Ben Thomas, Head of Secondary, AX Capital, the market is maturing, highlighting sustainable growth. “Analyzing recent trends provides valuable insights into the market’s potential performance going into the new year. If we go back to the period of COVID rebound during late 2020, the market has displayed a more sustained growth pattern, indicating a maturing phase rather than a speculative boom.” • Mid-market stability: The midmarket is most likely impacted by regulation in pricing. “Only 24,000 units are set for delivery in 2024; this is half the number of units delivered in 2023. Most of those set for completion are in affordable areas such as JVC, Arjan, IMPZ, and Dubai Land, with mid-market areas such as MBR City, Dubai Hills, Dubai Marina, and Business Bay set to see properties handed over. This will likely add

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TRENDS

On the other hand, Louise Heatly, Owner and Managing Director of Exclusive Links Real Estate Brokers, anticipates stable growth in 2024, between 3.5% and 5% for Dubai. The positive sentiment is fuelled by sustained population growth driven by a competitive economic landscape and government initiatives attracting global businesses and individuals. “The moderate growth rate, considering recent trends, is complemented by an increased pace of new build handovers and projects, potentially alleviating supply-side pressures. Dubai’s strategic approach to development positions it as an attractive destination for relocation across various industries. As we navigate through 2024, the real estate sector appears poised for continued expansion, supported by a well-thought-out combination of economic incentives and proactive government measures,” Louise adds. • New ways of living: With the rise in ownership, several new trends are emerging, including short-term rentals and flexible living options, driven by evolving lifestyles, career changes and technological advancements. Nina Klishevich, General Manager, Blueground, elaborates, “Flexible living solves the current tediousness of renting an apartment thanks to technology. This includes choosing and viewing a property, managing move-in details, apartment specifications, and maintenance requests through one convenient platform. Furthermore, tenants are given the freedom of flexible agreements and can avoid long-term commitments.”

estate business, ignoring the ever-growing influence of Tech Integration paired with Artificial Intelligence is impossible. “The technological advancements witnessed in the real estate industry have been remarkable. These advancements are not confined to local markets but extend their global reach. The integration of technology is revolutionizing the way properties are bought and experienced. The 2024 property sector will be defined by the seamless integration of technology and AI, reshaping how we engage with real estate and fostering greater trust and transparency in the industry,” she says. It is an exciting time for real estate; as new listings emerge and old ones refresh, there is no doubt - that property continues to play a significant role in the nation’s growth, with many opportunities on offer—better today than ever. As a leading property portal, Property Finder remains committed to simplifying property search processes for seekers through a wide range of tools and features created for more informed decision-making. Cherif Sleiman, Chief Revenue Officer, Property Finder, concludes, “In the UAE, real estate has witnessed one of the most record-breaking years in ownership and rental properties with a growth in investment returns. Entering the new year with our partners, we look forward to improving real estate to get people living the life they deserve with seamless access to information and support powered by enhanced customer experiences.”

• Seamless customer experiences: Back in 2007, when Property Finder was set up, there were few digital property portals in the UAE. Today there are over 200 proptech companies in the region, actively contributing to simplifying real estate. As the sector adapts to newer ways of working, technology will continue to play a significant role in the years to come. In this scenario, it is essential to prioritize investments in technology and talent to ensure seamless customer experiences across the entire property search journey. According to Kika, while we acknowledge the profound importance of personal relationships in the real

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