Simplicity would w like to
cong gratula ate
on their
20th an nniversary We’re proud to have you as part of our team, and we loo ok forward to many more years of success together.
MODULAR © 2021 Terex Corporation. All rights resserved. Terex and Simplicity are are trademarks of Terex Cor Corporation or its subsidiaries.
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Celebrating 20-Years of Excellent Product Lines, Service EESSCO, based in Hanson, Mass., is celebrating 20 years of solid business expansion on the strength of its customer service and vast experience. The rock-and-sand-handling equipment company has seen steady growth and expansion — through both strong and challenging economic times — since its founding two decades ago. Greg Grey and business partner Dick Vining were in a jam in 2001. The company where they were employed was sold and then resold and while job security was tenuous at best for the two at that time, a major opportunity was about to present it itself to them. Lyn Kemper of Kemper Equipment, a Pennsylvania-based mining equipment company, approached the two men about going into business for themselves. The idea grew on both men until finally, with Kemper’s family, Sheri Donecker and her husband, Greg Donecker, joining them as partners, EESSCO was launched in the fall of 2001. “Without Lyn Kemper stepping up and forming the idea, we probably would have stayed working for somebody else,” Grey said. “With his financial support and our commitment, we formed a great company.” “We were nervous,” acknowledged co-owner Vining. “Any new company is nervous. You know, are we going to make it or are we not going to make it? The 9/11 attacks didn’t have much impact on us except
we wondered what was going to happen in the country and to business.” Grey and Vining definitely knew their New England quarry and pit customers then and much more so today. Between them, the two men have 65 years of experience in the industry. Vining having been immersed in New England aggregates work since 1970 and Grey since he was 18 years old. Three years after opening, the new business outgrew its location and moved to a 5,000-sq.-ft. office in Holbrook, Mass. Five years of continuous growth at that location necessitated another move in 2009, this time to a 35,000-sq.-ft. warehouse with two overhead cranes for heavy machinery repair. Attached is a 5,000-sq.-ft. office. All of it sits on two acres in Hanson, Mass., which is about 35 mi. from Boston and 15 mi. from Interstate 495. Today, EESSCO’s customers reside under a wide umbrella of aggregate producers. Under that umbrella, however, there is a huge variety of different types of aggregate producers, all of whom break rocks or recycle products. They include quarries, sand and gravel producers, concrete producers, asphalt plants, concrete recyclers, asphalt recyclers, onsite demolition processors, sand producers and many more. To meet the wide range of needs for both parts and equipment for these many types of producers, EESSCO has allied itself with some of the top manufacturing and service companies in the world.
EESSCO, based in Hanson, Mass., is celebrating 20 years of solid business expansion on the strength of its customer service and vast experience.
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Kemper Equipment provides a wide assortment of custom-fabricated products, including bins, stackers and conveyors.
EESSCO technician Joe Cook installs a belt splice for a customer. EESSCO is the largest supplier of conveyor belting in New England.
It’s not just the hard-to-find items that EESSCO is noted for, it also keeps a healthy inventory of the standard wear items, like manganese and much more.
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Fisher Industries congratulates EESSCO on their 20th anniversary. We look forward to a long and prosperous partnership!
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SINCE 1978
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Here is a roundup of those companies and a description of how they fit into EESSCO’s product and service offerings:
Terex Simplicity Terex Simplicity meets the needs of EESSCO customers looking for modular systems involving screening equipment and crushing equipment that are being used in a stationary application or a portable modular system. Terex modules are the foundation that stationary processing plants are set upon.
Kemper Equipment Kemper Equipment provides EESSCO with its engineering services by producing layouts for all of its proposals. Kemper also assists in the manufacturing of equipment for turnkey operations. EESSCO also inventories radial stackers that are manufactured by Kemper.
Superior Industries Superior Industries provides highly-rated machines for stationary and mobile producers that are made in America. From Rock Face to Load Out, Superior Industries designs and manufactures crushing, screening, washing and conveying solutions to support the world’s dry bulk producers. EESSCO is extremely proud to now be Superior’s exclusive distributor for New England.
Hazemag Hazemag is a manufacturer of impact crushers that EESSCO uses primarily in RAP or recycling and demolition applications, such as processing concrete or asphalt. The company is well-known and respected within the industry.
Fisher Industries
Douglas Manufacturing
Fisher Industries is the manufacturer of an air separation unit. If you own an asphalt plant, it takes the minus 200-100 dry sand out of the waste product and produces a spec-sellable product that can go into the asphalt plant; no wash plant is necessary.
For 40 years Douglas Manufacturing has been a leader in the conveyor industry. EESSCO inventories pulleys, idlers, impact beds, take-ups, metal detectors and magnets from Douglas Manufacturing. 8
Bestorq Bestorq is a manufacturer of high-quality V-belts.
ME Elecmetal ME Elecmetal provides EESSCO with alloyed concaves for large gyratory machines in the crushing industry as well as lines for cone and jaw crushers. The company also provides a service where it can scan the gyratory machines every two years to determine how much life is left in the concaves.
CMS Cepcor A major manufacturer of aftermarket crushing and screening parts, including jaws and cones, and parts from manufacturers that in some cases have not been made in decades. This includes names like Allis Chalmers, Metso, Powerscreen, Pegson, Sandvik and more.
American Eagle Manufacturing American Eagle Manufacturing provides urethane conveyor components, including belts, scrapers, impact beds, shoot liners and screen media.
Cobra America Cobra America supplies EESSCO with all of its conveyor belts. Typically, EESSCO has more than 60,000 ft. of conveyor belting in inventory at any given time.
Phoenix
Magotteaux
Phoenix is a world leader in water clarification an alternative to the use of ponds allowing the producer to purify wastewater and use it repeatedly.
Magotteaux supplies EESSCO with low medium and grade chrome spares and wares mainly for blow bars and impactors for a wide range of manufacturers, including Eagle Iron Works, Metso, Sandvik, Svedala, Pegson and more.
see PRODUCTS page 22 9
Greg Donecker Leading Kemper Equipment, Leading Way for EESSCO’s Founding EESSCO President Greg Donecker takes great pride in how the company has grown and how it has met its primary objectives. According to Donecker, EESSCO was formed with the primary purpose of taking care of its customer, which means keeping the customer up and running with as little down time as possible. “This is made possible because, at its core, we have a group of employees who have all been involved in this industry for 25 years or more,” he said. “Each of these employees have experienced different situations and challenges over the years and together we can collaborate to solve customers’ aggregate processing problems. “That collaboration can be as simple as locating a hard-to-find part or as complex as helping a processor increase the particle size coming from his plant. But at the end of the day, for each one of us, it’s all about our commitment to the customer. I believe that it is a rarity to find that combination of product knowledge, processing plant knowledge and a commitment to take care of the customer.” Donecker got his start in the aggregate industry working for a dolomitic limestone processor. He took a brief hiatus from the aggregate industry to work in the fluid technology valve industry and then in 1992 joined Kemper Equipment in a sales position. Over the next 30 years, he worked for Lyn Kemper, learning every aspect of the Honey Brook, Pa.-based aggregate equipment business. He now serves as the company’s president and co-owns Kemper Equipment with his wife, Sheri Donecker He was part of the Kemper team that in 2001 met with Greg Grey and Dick Vining to form EESSCO. “From day one, we recognized the need for an aggregates parts supplier to the New England market which, in its earliest days, was EESSCO’s primary function,” he said. “Greg Grey and Dick Vining shared our commitment to response time and overall customer satisfaction. “We felt confident that the market would respond well to that approach. Our philosophy was to take care of the customer quickly, with the right answer, with a fair price, whether it be a $5 part, a simple bolt on a shaker screen. If we consistently did that, in the long-term, we would gain the customer’s confidence and eventually they would be buying complete engineered systems and processing plants from us.” Of course, all business plans look good on paper, but the EESSCO plan out-performed itself, Donecker said. “We originally felt it would take five years to build customer confidence. What we failed to factor in was how loyal Dick and Greg’s customers were and how quickly their customer base moved their parts business over to EESSCO. People buy from people and if you take care of a customer, they will continue to be loyal and faithful customers.” Heading into its 20th year, the big news for EESSCO is its new alliance with Superior Industries. “We have aligned ourselves with Superior Industries because their values are the same as ours,” Donecker said. “When they say they are going to do something, they do it and then they stand behind it. That’s the kind of supplier that EESSCO wants. We wanted to align ourselves with the same kind of supply chain that has our same core values so that we know that when we commit to something that we have the backing that we need from our supply chain to carry it out.” 10
Despite EESSCO’s tremendous growth over the past 20 years, from a small facility roughly the size of a two-stall garage to a 33,000 sq.-ft. complex, Donecker still expects to see growth contingent on one thing: continuing to expand through people. “We’ve increased our inventory levels to the point that we will be able to continue to satisfy our customer base, but future growth is dependent upon being able to hire the right people to expand. This is a people industry. People want to be able to get answers when their equipment goes down and you just can’t Google why did my crusher break? “The challenge in growing through people is finding that right person who shares that same level of commitment to the customer that our entire organization thrives on. I will give you an example, I call it the ‘Amazon effect.’ Many of us have become conditioned by Amazon and their Prime membership to expect immediate delivery. It’s what the retail market dictates now. “We obsess over having key high-demand parts in stock and when they are ordered, shipped by a reliable carrier with the fastest possible delivery that day. When sourcing a part, we locate that part whenever
“People want to be able to get answers when their equipment goes down and you just can’t Google why did my crusher break?” Greg Donecker EESSCO president
possible the same day, insist that it be shipped the same day, and that the delivery be made through the speediest carrier available.” Another strength of EESSCO is its ability to problem solve for its customers and make them money, Donecker said. “We can walk into somebody’s plant and see an excess stockpile of what they may have perceived as a byproduct, and through our experience, we can recommend a system or a piece of equipment that can turn that byproduct into a” buy product” — a useable, sellable product that can put dollars into their pocket. “A great example of that would be Fisher Industries. Using the Fisher air separators, we can take a customer’s stockpile of dirty, dusty sand and as an alternative to washing it, we can use a Fisher air separation system to remove all of the dust and create a useable sand product. “We have observed a tremendous amount of consolidation through merger and acquisition among the distributors and manufacturers of aggregate equipment. This same trend, even to a greater extent, has happened among the nation’s aggregate producers. “I believe that in certain segments of the market there will always be privately held companies,” Donecker said. “The family-owned companies have the ability to react and make decisions on a timely basis, allowing them to make adjustments to changes in the marketplace more rapidly than the large corporate producers. In certain marketplaces, that ability to make quick decisions will perpetuate their existence. They can identify niche markets within their marketplace and develop low-volume products that there is a market for that the large producers could not cost-effectively get involved in.” CEG 11
Greg Grey EESSCO’s Co-Founder, Parts Manager
need that arose, Grey said. As the company grew, it started to offer specific services, such as belting. EESSCO currently sells approximately 60,000 ft. of belting a year, despite not entering that market until 2009. “Selling the belting has helped us grow in other areas,” Grey said. “If you are providing a customer with belting, it only makes sense that they would begin looking to you to provide the idlers, pulleys and hopefully down the road their new conveying systems.” EESSCO also is able to offer engineering and design plans along with 3D drawings. “That is something we are able to provide as a result of our relationship with Kemper Equipment. So, when we go in to see a customer who is planning a project, we can actually bring drawings that have depth and give them a very strong visual of what we design and that allows them to make changes on the spot.” Over its 20-year span, EESSCO has had a dramatic growth curve, twice outgrowing facilities, and its parts
Greg Grey, one of the founders of EESSCO, got his start in the aggregate supply industry in 1984 when he landed a job in the shipping and receiving department of Eastern Engineering, which was based in Quincy, Mass. The company made stationary plants and other aggregate equipment across New York and New England. Grey worked his way up through Eastern Engineering and eventually found his niche locating and selling parts in the parts department. “Working in the parts department, I really found an area that I could excel in,” Grey said. “Yes, in the parts business you know exactly what you’re looking for, but sometimes those parts are not available from the original manufacturer or the manufacturer has been out of business for years. So, you had to develop a network with other people involved in the parts business across “Communication is the key. Strong the country, and that’s exactly what I set out to do. I think the biggest part communication builds strong confidence. I know of being a good parts person is retention. You need to build those contacts I’ve done my job properly when our customers and then retain them.” turn into friends.” Grey worked with Dick Vining, who was involved in sales and sales management at Eastern Engineering, Greg Grey and, in 2001, when Eastern EESSCO Co-Founder/Parts Manager Engineering was purchased by Metso, Grey and Vining found themselves looking to make a change. “At this point, Metso was purchasing all of the Svedala distributors in the country. There was one they had not been able to business growth has played a major part in that purchase, Kemper Equipment, in Pennsylvania. Lyn growth. According to Grey, “We put a huge emphasis on Kemper, the president of Kemper Equipment, realized the customer having a great experience. Fortunately, I that there was a lot of Svedala equipment in New York have a near photographic memory. When customers and New England and there was going to be a signifcall, most of the time, I have an immediate answer for icant void in the market with Metso buying Svedala.” them. If I don’t have an immediate answer, the goal is Shortly afterwards Vining, Grey and Kemper sat to get back to the customer within one hour. down and developed a plan for the formation of Communication is the key. Strong communication EESSCO, which formally opened its doors for busi- builds strong confidence. I know I’ve done my job ness in September 2001. properly when our customers turn into friends.” The combination of experience of this partnership It’s also important to manage customer expectawas a formula for success, with each party bringing tions, particularly when dealing with older parts, Grey with them a wealth of knowledge and experience. added. Putting together the vendors was not a difficult task, as “Some of these companies have been out of busithey had all lost their primary outlet with the closing ness for many years and you have to find someone of Eastern Engineering, so from the beginning, EESS- who stockpiled parts from that manufacturer when CO was able to represent quality manufacturers. they closed that door, or someone who is custom fabThis wide variety of suppliers immediately put ricating parts. In that scenario, you could have a part EESSCO in a position to be able to handle nearly any that’s being shipped from halfway around the world 14
and the wait time can be excruciating, particularly since COVID-19 shipping has become a real challenge. You can run into a lot of obstacles, but I love the challenge. “We had a customer who owned a golf course and was screening his sand with a plant that was made in 1945 and he needed a piece of specialty screening cloth for that plant. It took a few days, but I was able to locate a retired gentleman who had worked for that manufacturer and he knew the specs to the screening cloth, which led to us being able to get the screening cloth manufactured. Some might call it a weakness, but I’m a little bit like a pit bull. If you give me a challenge like that, I’m just not going to walk away.” As a direct result of the pit bull-like determination to satisfy the needs of every customer in as timely a manner as possible, EESSCO has developed an impressive list of loyal customers, some of who are major players in the industry. It’s not just the hard-to-find items that EESSCO is noted for, it also keeps a healthy inventory of the standard wear items, like internal bronze pieces, internal steel pieces, wire cloth, manganese, conveyor parts, pump parts and screen parts. Inside its warehouse, you will find an inventory in excess of $5 million worth of standard items that are ready for same-day shipping. According to Grey, “In that hard-to-find category, one supplier that has really come through for us is Cepcor. They give us the ability to cover a broad range of screens and crushers from many different manufacturers, some dating back as far as the 1930s and ’40s. Their main office is in England, but they do have a facility in Illinois. Their aftermarket line of equipment parts has really taken off for us and has become one of our strongest lines.” “What really excites us about Superior is the direction they have taken their company over the last decade or so. They have moved from being primarily a components company to an all-inclusive crushing and screening equipment manufacturer. They have made some acquisitions and brought in the right engineers to become a major player not only in the United States, but also globally. “One of the acquisitions they made was purchasing a crusher line from the F.L. Schmidt Company, which they now call the Patriot crusher. It is truly one of the best crushers on the market. They have a passion to grow, improve and complete their product line and we are extremely excited to be a part of it.” EESSCO has been in the crusher market since its founding, but primarily in the stationary crusher side of the industry. Superior is going to solidly put EESSCO in the tracked and rubber-tired crusher marketplace. “This may be surprising to some, with Superior, we plan on staying focused heavily on the wheeled plant market and not so much on the tracked machines,” Grey said. “It has been our experience that wheeled machines are bigger producers and experience less downtime, and most of our customers are serious about their production levels. We tend to represent some of the bigger aggregate producers and their focus is certainly on tonnage produced. The demolition contractor or the recycler may still feel that the tracked machines are what they need and we will be able to supply that, but typically those customers are not our bread and butter.” Looking down the road to the future, Grey sees several growth opportunities. “Manganese, which is kind of new to us … we are making a significant investment in. By October, we should have 250 pieces on the ground. Of course, our new partnership with Superior Industries is going to make a serious impact on our future sales, with their vast amount of solutions for our customers from crushing, screening, washing, to conveying, they are dramatically expanding our reach. CEG 15
Dick Vining EESSCO’s Co-Founder, General Manager Dick Vining got his first taste of the aggregate industry in 1971 when he joined Eastern Engineering in Quincy, Mass. His first position with Eastern was as a parts representative. At that time, Eastern’s primary product line was Allis Chalmers, along with other related aggregate production product lines. Parts representatives would work together with whole goods sales reps so that the customer would build a comfort level with purchasing both his new products and all support parts for his plant from one source. After several years as a parts representative, Vining was trained as a service representative. As his knowledge grew on the service, troubleshooting and installation side of the business, customers wanted to deal with him for all aspects of their business with Eastern Engineering. As a result, he was transitioned into a service technician/sales representative. “It was an ideal situation for the customer,” Vining said. “A sales representative who could actually talk their language. Someone who could walk into their operation, study their applications, match up the right equipment for each application and customize the operation of the equipment to maximize their production.” For a brief time before he went to work for Eastern Engineering, Vining had some experience in drafting. This brought a new dimension that he was able to bring to customers they weren’t necessarily used to seeing at the time. “I was able to sketch out a plan of what we were proposing, help them visualize it, and that made a huge difference to the customer. That put me in an ideal situation to help our customers. Starting out in the parts business allowed me to understood how the parts were used and because I was fully trained in service that meant I knew how the machines worked; and my drafting background gave me the capability to pull all three skills together to analyze a situation and navigate the customer through the process to find exactly what would best fill their needs. “Over the years, I’ve seen [people] that don’t have the same variety of skill sets get themselves into a lot of trouble by selling the wrong equipment for the wrong application,” he added. One might think that breaking rock is a pretty basic concept and not a lot would change in how 16
it’s done over the years. According to Vining, that’s not exactly correct. “Portions of crushing have fundamentally stayed the same, while other parts have changed dramatically. The fundamentals of a jaw crusher, which is a slow breaking process, is basically the same as it was 50 years ago. But, the finer breaking of rocks that happens with the cone crusher has changed dramatically and a lot of that has to do with horsepower and speed. Today’s cone crushers operate faster with higher horsepower, which produces a more cubicle product with higher production levels. Besides cone crushers, the market now offers vertical shaft impactors, horizontal impactors, and again, it all goes back to knowing exactly what the right machine is for each application.” As Vining’s skill set increased on the service and installation side, Eastern Engineering sent him all across the country to oversee major installations, including Flint, Mich.; Bayport, Mich.; and at a big customer’s Haverstraw, N.Y., plant. To enhance his skill set, he became certified in the repair and installation of Allis Chalmers, Sandvik and Svedala. By the late 1980s and 1990s, Vining was transitioned back from working on major installations to focus more on sale and service for Eastern Engineering in Massachusetts and Connecticut, until the company was sold in 2001. “I had a lot of options to look at when Eastern Engineering was sold,” Vining said. “Through the parts business, I had developed a very good relationship with Lynn Kemper with Kemper Equipment in Pennsylvania. He was very well aware of the situation with Eastern Engineering and the situation that all of their employees were in. The formation of EESSCO seemed to be the best fit for all parties involved. Vining and Greg Grey met with Lyn Kemper and his son-in-law, Greg Donecker, and a few months later, they had their first location, which was a small 3,000 sq.-ft. facility in Norwell, Mass. They quickly outgrew that facility and moved to a 5,500 sq.-ft. facility in Holbrook, Mass. “It didn’t take long for it to become obvious that EESSCO was a home run and we moved into what is today our long-term home, a 35,000 square-foot facility in Hanson, Massachusetts. In Hanson, we still have more room to grow and some acreage that we can expand into if need be.” Today, EESSCO keeps between $2 - $3 million worth of parts in inventory. The inventory includes rubber belting, crusher parts, conveyors, screw washers, a Fisher air separator, as well as just about every part imaginable, Vining said. In his role as general manager, Vining oversees
the capital investments at EESSCO, manages the sales team and takes a look at the application studies that the salespeople bring in from the field before they go to the engineering department prior to proposal. Most important, and what probably brings the most pleasure to Vining, is his role as troubleshooter. Throughout his career, he’s been there, done that, seen it all. When an EESSCO customer or potential customer is meeting a challenge, a production issue, an equipment failure, trying to meet a new spec, or whatever the challenge may be, it’s where Vining shines; and it's when the sales people love to bring him to the table as the applications solution provider. With a reach from Maine to Buffalo to Washington, D.C., EESSCO, at times working in tandem with Kemper Equipment (distributor in the Mid-Atlantic), has the right people and the right suppliers strategically positioned to meet any challenge for aggregate producers in the northeast. According to Vining, “We have reached our goal of being the number-one aggregate parts supplier to the aggregate industry in New England. Now, with our alliance with Superior Industries, we are well positioned to become the number-one aggregate equipment supplier in
“I try to stay very focused on our company’s response time. Our response time should be within hours and, except for extreme cases, anything more than that is unacceptable.” Dick Vining EESSCO Co-Founder/General Manager
the New England market. We have the right people, the right skills and have the right manufacturer support. “I try to stay very focused on our company’s response time. Our response time should be within hours and, except for extreme cases, anything more than that is unacceptable. “The supply chain in this country is a mess. Container shortages, material shortages; everybody has an excuse for product not being available or delays in delivery. We saw a lot of this coming and really beefed up our inventories. That being said, some of those inventories have been depleted and, in some categories, we are getting into some lag time. Whenever possible we work with Kemper Equipment or they work with us to try to relieve each other’s supply chain problems. “Another aspect of the Kemper Equipment relationship that I cannot put enough emphasis on is their engineering department. Having the equivalent of an in-house engineering department gives us a big leg up over many of our competitors and Kemper’s manufacturing capabilities allows us to keep in house a lot of the custom structural manufacturing that is involved in building a custom plant. That, along with the engineering, gives us a competitive pricing edge.” CEG 17
CONGRATULA T T TIONS
TO OUR PAR A TNER
ON 20 YEARS S OF BUSINESS Dealer of Durex screen scre een media, wear parts, liners and screen accessories.
durexproducts.com
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creating solutions. “Our approach has always been to go after the problem first and then provide a number of solutions to the customer that are cost effective,” Salafia said. “Once that challenge is reached, we have gained trust and we continue to support that customer as future problems arise with the hope that we will turn into their long-term aggregate equipment supplier. “We offer a wide variety of equipment for a number of internationally respected manufacturers,” he added. “I have had particular success working with Fisher air separators in helping asphalt producers meet spec. When a producer’s sand is far out of spec, it has been tremendously satisfying to bring in a demo and let them witness the Fisher machine resolve their problem almost instantly. The reason why the Fisher product works so well is that instead of using the old method of washing the sand, the Fisher uses air to separate. It cuts costs dramatically and produces the exact product the asphalt producer needs.” Another aspect of this job that’s tremendously satisfying to Salafia is sharing the knowledge that he’s learned from a producer in one part of the country to help solve the problem for a producer sometimes hundreds of miles away. “It’s fascinating that you could have 10 different producers processing the same type of rock, but each one doing it in a slightly different manner; each one adapting to their environment or their customer’s needs. A solution that I help one producer find for a challenge that he is facing can be a savior to another producer in a similar set of circumstances a state away.” EESSCO recently acquired Superior as an equipment supplier, which Salafia calls “a game changer.” “Everyone in the industry is familiar with Superior’s core of products of conveyors and components that they have had over the years. But recently they have really stepped it up and brought on some of the industry’s leading engineers and have vastly expanded their product offerings. They now offer possibly the best cone crusher in the industry.” According to Salafia, one of the biggest pluses for working for EESSCO is the wealth of knowledge that he can glean from the individuals around him. “Dick Vining is a tremendous asset to our customers. He’s been doing applications in this industry for over 40 years. He has the uncanny ability to troubleshoot a problem; it’s truly amazing. One of the reasons that I came to work here was to have the opportunity to work with Dick. He is truly an application specialist. It is not unusual for the same type of equipment to be used for different applications, whether it be processing concrete or asphalt or gravel, the trick is knowing how to make the equipment adapt to the proper application and that’s where Dick excels.” Information as well as products and parts that are now readily available on the Web has been another “game changer,” Salafia said. “Unfortunately, we have seen a rash of parts and equipment being purchased from the Web and then being misapplied. That is where the years of experience of Greg Grey, Dick Vining and me can really come into play. “On the parts side, Greg is the most knowledgeable individual in the industry, hands down, and he has a very good understanding of what parts are application sensitive. He can quickly identify where a new part installation may have gone wrong because it’s being used in the wrong application and work with the customer to get that situation resolved. Everyone here has a different area of expertise and decades of experience to back it up. Topping it all off is our relationship with Kemper Equipment. With Kemper comes access to their engineering department. When tackling the design and build of a new plant, the engineering resource allows us to estimate the job accurately, build a plant that will achieve the goals of the customer and very importantly, stay on budget throughout the entire construction project.” CEG
Chris Salafia Problem Troubleshooter, Solution Creator Chris Salafia has nearly 30 years of experience in the aggregate equipment and parts industry, 13 of which have been with EESSCO. His customers, who are located in Massachusetts, Vermont and southern New Hampshire, consist of anyone who is involved in aggregate production, including quarries, sand and gravel operations, recyclers, as well as asphalt and concrete producers. Along with his 30 years of experience, Salafia brings with him a vast knowledge of aggregate production and recycling from working with literally hundreds of different producers, each of which work in different circumstances and different types of materials. Salafia’s specialty is troubleshooting problems and
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Kevin Lee EESSCO’s Man of ‘Many Hats’ Kevin Lee has been a territory manager at EESSCO for the past three years and is responsible for Rhode Island, Connecticut, New York, New Jersey, Pennsylvania, Maryland and Virginia. Lee started learning the construction and aggregate industries at a young age, and at the age of 18 he was working for Haines & Kibblehouse, a large construction firm in Pennsylvania. His first job was operating a weed eater and over the years, he worked his way up to running one of the firm’s quarries, including the operation of an asphalt plant and all the maintenance that goes with it. Along the way, he also developed a good understanding of all the parts that make those pieces of equipment tick. In his 30s, Lee went to work for Excel Foundry, a company that specializes in the manufacturing of crushers and crusher parts. Excel
“I love the challenge of identifying the part that is a problem and then finding that part, particularly when it’s an item that hasn’t been manufactured in a long time …” Kevin Lee Territory Manager “Selling and installing plants is not necessarily the most rewarding aspect for me of what we do at EESSCO. At Excel Foundry my real niche was parts; I love the challenge of identifying the part that is a problem and then finding that part, particularly when it’s an item that hasn’t been manufactured in a long time, and getting that part to the customer and getting him up and running as fast as possible. Lots of companies will try to do that for their existing customers. I particularly enjoy doing it for the guy that’s never done business with me because I know that if I can show him my value by locating the part that no one else could and get him up and running faster than he expected, the next time he needs support, I’ve got a good chance of being his first call.” Those small victories can often lead to big ones. “We recently sold a Superior Patriot 400 crusher to a customer in New Jersey, something that a couple of years ago I wouldn’t have thought possible. We were fortunate enough to take on the Superior product line and it’s been a game changer for us. We are now able to offer a large variety of products from crushers to dewatering plants, conveyors, track mounted machines, just about anything you would need from a single supplier that has a very good reputation.” CEG
Foundry was eventually purchased by F.L. Schmidt, and after 13 years with the company, Lee decided that he would like to make a change. He had developed a relationship with EESSCO during his years at Excel and was aware that Greg Grey and Dick Vining at EESSCO were looking for a territory manager. “One of the unique aspects that EESSCO brings to the table in working with aggregate producers is that people like Dick Vining and myself not only can evaluate your needs and sell you a new plant, but when it comes time to do the installation, the same individuals will be working with you from start to finish during the entire process,” Lee said. “That’s the depth of knowledge we have from growing up in this industry and it’s a depth of knowledge and experience that many of our competitors can’t offer.” According to Lee, in his position at EESSCO, he wears many hats and draws upon the 26 years of experience that he gained in this industry in his previous employment. 21
PRODUCTS from page 9
REMco REMCo is a supplier of vertical shaft impact crushers that are used to make specialized sand products. The typical application is to take 11/2-in, minus stone and create sand.
Durex Products Wire cloth, urethane, rubber and specialty screening media, wear parts, and accessories for the aggregate and mining industries.
Tandem Products Tandem Products supplies urethane products, including screening media, shoot liners and urethane shoes for the aggregate industry. Urethane is promoted as an alternative to using wire products, typically in a wet application.
Valley Rubber Valley Rubber supplies custom molded rubber products for the mining industry. The company specializes in rubber and rubber ceramic ware lining.
CONGRATULATIONS EESSCO ON YOUR 20TH ANNIVERSARY!!!
Magotteaux is the world leader in process optimization of abrasive and impact applications.
www.magotteaux.com
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