Contact magazine Feb/Mar edition by Jon Taylor

Guernsey’s bi-monthly business magazine | January/February 2013

Bienvenue en Europe Guernsey’s new trade route

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Welcome As I write this welcome, the sun is peaking through the cloud and the temperature has finally reached double figures for the first time in weeks. My optimism that times are improving has been matched by political sentiment in recent times. In his autumn statement, the chancellor said the economy was weathering the storm. Meanwhile, in his New Year’s message, the Prime Minister urged us to be more optimistic. As we enter 2013, there seems to be a subtle shift in sentiment with a greater acceptance that the worst is behind us and it is now becoming more fashionable to talk the economy up than down. It is certainly true that since the real recession technically ended in 2009, the pace of recovery has disappointed. Only last March, the Office for Budget Responsibility was predicting GDP growth of 2.9% for 2013, which was revised downwards by December to 1.2%. This reflects both the fact that 2012 was weaker than expected and the continuing difficulties at home and internationally. Although more realistic and a marked improvement on last year, growth of 1.2% is hardly robust and while policymakers continue to grapple for a real, long-term solution, there is arguably little they can do to prevent further recessionary times in 2013. Yet the potential to do better than forecast does exist. The US seems to have averted the immediate threat of recession by the last-minute deal on the fiscal cliff. While solving one problem (GDP growth), it makes others (the deficit and the debt) much worse, but from the UK’s point of view, an American consumer with more rather than less money to spend is good news. It is also good news for Chinese exporters, which in turn will raise the spending power of Chinese households. While the Eurozone is in recession, UK exporters are finding that there are parts of the world still buying – and these like British goods and brands. They also like our financial services sector and Guernsey Finance has reported positive dealings provided by our financial operators in the Far East. There are other positives to look for. Falling oil prices have been predicted by some economists in 2013. The jobs market has been in much better shape than most analysts expected and these two factors could boost spending. And with interest rates forecast to stay around 0.5% throughout the year, the personal sector has another 12 months to unwind debt and get the balance sheets in better shape. Closer to home redundancies have been a feature of the headlines of local media but from redundancy comes new fledgling business as all that expertise and ‘Guernsey entrepreneurial’ spirit is released into the commercial world. In this edition of Contact we find several examples of positivity. Clydesdale, Yorkshire and Ireland may have banked on Guernsey only for it to fall short but Skipton are a case in point that the banking sector is flourishing. The entrepreneurial endeavour has never been in question but whereas centuries ago our trade wind blew through Europe, now we tend to focus our efforts in the UK. A new Guernsey business may be about to change all that as French Connections are helping local companies access the warehouses of Europe and in turn guide exporters into the continent. The chill of recession is still in the air but there are definitely signs of businesses warming up to the challenge of turning it around.

FURTHER INFORMATION GUERNSEY CHAMBER Guernsey Chamber of Commerce 16 Glategny Esplanade, St Peter Port, Guernsey, GY1 1WN Tel: 01481 727483 Email: ofﬁce@guernseychamber.com The Chamber ofﬁce is open from Monday to Friday 9.00am - 4.00pm and a meeting room with facilities is available for a small charge. CHAMBER ONLINE For all the latest news and events, visit www.guernseychamber.com

If you would like to become a member of Chamber, application forms are available online to download. PUBLISHERS If you would like to appear in Contact, have a story to tell or simply want to receive a copy, then please get in touch with the publisher: Lighthouse Media Email: jon@lighthouseci.com EDITOR Jon Taylor

DESIGN AND PRODUCTION Rock and Small Limited PRINT AND DISTRIBUTION Herald Print Please recycle this magazine. Contact can be downloaded at www.guernseychamber.com

JAN/FEB 2013 CONTACT

Contents Chamber News

04 Bienvenue en Europe

People

14 100 years of managing people

Chamber annual dinner 2012

18 Looking for staff?

Chamber welcomes pan-island collaboration

20 Maximising your online presence

Predictive text

24 Outlook

A change of scenery

26 Private members

The missing link

28 Chamber directory listings

The Guernsey Chamber of Commerce accepts no responsibility for the views expressed by the editor or contributors to Contact magazine. The publisher (Lighthouse Media) accepts no responsibility for errors or copyright in articles supplied by contributors or advertisements in Contact magazine. Some images courtesy of VisitGuernsey.

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CHAMBER NEWS

JAN/FEB 2013 CONTACT

Chamber News New members Inspired estate agent Inspired Estate Agents was formed in April 2009 and provides a bespoke approach to sales and lettings. Providing expert advice across all aspects of the property industry to vendors, purchasers, landlords and tenants we have fast developed a reputation for honest advice, professional trading and a fresh and innovative approach to marketing. Our services are all encompassing and we are able to ﬁnd a solution to suit your particular needs. Most recently we have re-launched our property management and lettings division – Boutique by Inspired and now provide a varied and eclectic service in the handling and management of property and buy-to-let investment. Finally, and perhaps lesser known, we also have a visual media arm. In fact the training videos

we created for The Learning Company founded by Kathy Tracey went towards her submission and ﬁnal win of the Bill Green Award 2011. We are always on hand to speak to our clients and discuss their individual needs be it sales, property management or lettings.

can transport up to 87 tons or 64 pallets in one load. Freight prices start from £30 a ton and this includes all administration costs and duties. If you would like further information on how French Connections can save you money through buying into Europe then please call them on 722388.

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French Connections A new import business bringing Europe to your door. French Connections can source and import products from across the continent taking away the challenge of language barrier and negotiation. They ship through Carteret making it the most cost effective route from Europe. They can source bulk orders for building materials, catering and household supplies, garden products, hospitality goods and agricultural supplies through a network of suppliers based in France and beyond. The company has invested in its own vessel which

Chamber lunch The Chamber Lunch is held on the third Monday of each month at the OGH Hotel, 12.15 for a 12.30pm start by the guest speaker followed by a 2 course lunch with a glass of wine, after which the speaker is back for Q&A’s aiming to ﬁnish by 2pm. Chamber has a range of interesting and topical speakers through the year and these events are ideal for networking or corporate entertaining as places can be reserved on an individual basis or a group booking. The February lunch takes place on the 18th. For further details call the Chamber ofﬁce on 727483.

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Executive service on your doorstep At Investec we offer financial expertise combined with out of the ordinary levels of service for locally based clients looking for specialist banking services. As an experienced team, we work closely with our clients, delivering fresh opportunities and innovative financial thinking every step of the way. To find out more about our executive offerring including our specialist banking products, local mortgage product, wealth and investment and treasury and foreign exchange services, call Laura Preston on 01481 706 436 or Kay Parnwell on 01481 706 483 or email laura.preston@investec-ci.com or kay.parnwell@investec-ci.com

Banking • Growth & Acquisition Finance • Specialised Lending • Structured Property Finance Trusts • Wealth Management Investec Bank (Channel Islands) Limited, registered address Glategny Court, Glategny Esplanade, St Peter Port, Guernsey, Channel Islands, GY11WR (Registration number 5845) is licensed by the Guernsey Financial Services Commission and is a participant in the Guernsey Banking Deposit Compensation Scheme; details are available on request. Investec Bank (Channel Islands) Limited is a part of Investec Specialist Bank and a subsidiary of Investec Bank plc.

NEWS

JAN/FEB 2013 CONTACT

News

GOT ANY NEWS? Email us at: jon@lighthouseci.com or write to: Contact Magazine c/o Guernsey Herald, Guernsey Press Building, Braye Road Industrial Estate, St Sampson’s, GY2 4WX

New technology will help preserve historial artefacts A NEW system has been installed at Castle Cornet to help preserve some of Guernsey’s most important historical artefacts. ‘We identified a problem in the Maritime Museum which was getting cold and damp, especially in the winter months when the castle is closed. The building is approximately 250 years old and was not designed to house museum objects and so we needed to do something to ensure that objects on display would not deteriorate due to unsuitable environmental conditions,’ said Clive Martin from Culture & Leisure. Mr Martin said that some of the objects on display in the Maritime Museum were susceptible to damage caused by fluctuating levels of humidity. ‘To overcome this, we needed to maintain the humidity in the building within normal parameters of between 50% + 60%, a system known as “conservation heating” which is widely used in museums and stately homes across the UK,’ said Mr Martin. ‘Traditionally this type of system would use electric heaters or fossil fuel boilers but that can be inefficient and expensive to run and so we worked with AFM to design something more suitable.’ AFM designed a modern air source heat pump system, which was integrated with the existing ductwork to provide heat to the museum and control humidity levels.

‘There was an old antiquated system which was hugely inefficient and so needed to be removed but in order to keep expenditure to Culture & Leisure as low as possible, the existing ductwork was reused and adapted to work with this new system,’ said Ian Pritchard from AFM. ‘The system works by controlling the humidity in the air by raising the temperature only a few degrees above the ambient air temperature which allows the air to hold more moisture. Air is then circulated through air handling units located in the attic of the museum to extract the moisture. By using heat pump technology, we are able to have an efficiency ratio of nearly 4:1, which makes this system very efficient and cheap to run.’ The new system has been installed on both floors and work was undertaken in two phases to minimise disruption during the summer season. As no vehicles are allowed onto the road leading to Castle Cornet, all of the equipment had to be carried in and then lifted by hand up scaffolding and through a window in the roof space. ‘Preserving the island’s heritage is the museums core function and we’re keen to develop systems that achieve this as simply and as cost effectively as possible. We’re confident that this new system will play a big part in ensuring the objects on display within the Maritime Museum remain protected for the enjoyment of future generations,’ said Mr Martin.

Joint initiative for one-stop coffin shop Guernsey company Creative Coffins are to join together with UK company Ecoffins to offer funeral directors a ‘one-stop shop’ of high quality, environmentally friendly options for their clients. Ecoffins is a highly respected, marketleader when it comes to delivering environmentally friendly alternatives, offering willow, bamboo, pandanus and banana-Leaf coffins and ashes caskets. Proud to be one of the WFTO Top 100 Fair Trade Companies, Ecoffins also stands out from its competitors with regards to environmental credibility and ethics. William Wainman, Managing Director, explains the logic behind the initiative. ‘We are committed to offering funeral directors the widest range of eco-friendly options possible and are always looking for high quality products that fit the bill. Creative Coffins offer a completely different type of coffin to any we stock but their range certainly fulfils our requirements in terms of quality, choice and green credentials and will allow us to extend our offering to our clients.’ Formed in 2008, Creative Coffins has been responsible for raising the bar in terms of picture coffin quality, both in the UK and further afield. The company has enjoyed steady growth and were at a point where they needed to consider how to expand further. Creative Coffins’ Director Efrem Cockett comments, ‘We’re delighted with the joint initiative and are confident it will benefit both companies as well as the funeral trade. In addition to its enviable reputation and well-established supply and logistics networks, Ecoffins has a new, fantastic, purpose-built facility in Kent that will enable us to grow together.’

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Deutsche Bank recognised for sophisticated Channel Islands custody services Deutsche Bank has been named ‘Custodian of the Year in the Channel Islands’ at the Custody Risk European Awards 2012, held recently in London. Now in their ninth year, the Custody Risk European Awards are organised by the Incisive Media Group and are recognised as one of the most prestigious awards in the securities servicing industry. The awards ceremony, which aims to identify the best companies in custody, fund administration and technology across Europe, was held on Tuesday 20th November at the Royal Garden Hotel in London. Selected for the award by a highly experienced independent judging panel, Deutsche Bank was described as having a particularly ‘sophisticated offering’, fending off competition from the other firms shortlisted in the Channel Islands Custodian of the Year category. Having had an established custody service through its Channel Islands offices for more than 35 years, Deutsche Bank currently offers custody services to a mixture of private individual and major institutional clients. Andreas Tautscher, Chief Country Officer

at Deutsche Bank Channel Islands, attended the ceremony. He commented: “To have won in such a strong category at the Custody Risk European Awards is a real honour, made particularly special as we celebrate our 40th anniversary of being in the Channel Islands this year. Deutsche Bank continues to play a major role in positioning Guernsey and Jersey as leading European centres for custody business, based on our strong belief that custody is a crucial complementary element of our growing local alternative fund industry.” Keith Johnson, Head of Custody Solutions at Deutsche Bank in the Channel Islands, added: “The market has understandably remained nervous over the past year, with the introduction of FATCA and AIFMD being particular challenges for the custody sector. Deutsche Bank’s combination of stability, market knowledge, flexibility and innovation has, however, proved invaluable in giving clients confidence and the support they need to ensure they are well placed to meet some of the most significant changes ever seen in the custodial arena.”

New name and a new nonexecutive director for Watts & Co Chartered Commercial Property Surveyors Jones Watts is ringing in 2013 with the new name of Watts & Co. Jurat Stephen Jones recently joined the Board in a non-executive capacity and the name change is aimed at providing clarity in identifying the ﬁ rm with the people behind the business. Jo Watts said: ‘Having such a distinguished member of the business community as Stephen joining the team will complement our offering further. We are very honoured he has joined the Board. He brings a tremendous wealth of business experience which I know will contribute greatly to the long term strategy and future success of the ﬁrm.’

‘The economic conditions meant it was a challenging time to start a business, but we are fortunate to have a very close knit team and an extremely loyal client base, which has enabled us to ﬂourish. Being fully independent with a focus purely on the commercial market has also given us a clear USP. We know what we do well and we do just that - if people have a commercial property matter they need help with they know Watts & Co provides the complete package.’

Jo also believes that in today’s corporate age, Watts & Co’s ‘RICS’ status is highly valued. ‘This mark of professionalism, combined with our independence and local capability means we are receiving an increasing number of instructions from lending banks and international property firms who tend to be used by the larger institutions. As the UK firms don’t have a Guernsey presence, they find it highly beneficial to be able to draw on our local skill and knowledge.’

NEWS

Children’s ward project takes top honours at Insurance Corporation Healthcare Bursary A project to help educate patients and their parents about their time on Frossard Ward has won this year’s Insurance Corporation Healthcare Bursary worth £2,000. Staff nurse Damian Grifﬁths gave an impassioned presentation to the panel of judges about he and his colleagues’ plans to create an interactive website for children, families and young people coming into hospital. ‘We were really impressed by Damian and the team’s enthusiasm for this project and feel it will make a real difference to those using the ward for a variety of procedures. As Damian explained it is important to provide a bespoke information service using images and information about what happens in our hospital to help reduce any concerns by patients and their families,’ said HSSD Chief Ofﬁcer Mark Cooke. Mr Cooke was on the judging panel with Insurance Corporation Head of HR and Development, Viv Roussel; Kirstie Godfrey, Training Manager at the Institute of Health and Social Care Studies; and Nikki Renouf and Heather West from the HSSD HR team. The second prize of £1,000 was presented to clinical lead dietician Myfanwy Datta, MS nurse specialist Debbie Robilliard and adult speech therapists Ginette Bader and Carol Lofthouse for their project involving gastrostomy feeding. The team will use the funds to produce a DVD to help patients with neurological conditions to understand more about gastrostomy/tube feeding to help them make decisions about their long-term care.

JAN/FEB 2013 CONTACT

‘Once again the bursary has been able to assist in the fruition of two very different areas within the health service. Since it was started in 1991, we have seen many projects come to the fore that have enhanced the health service to the island and we look forward to seeing many more in future years,’ said Insurance Corporation Chairman and founder of the bursary, Peter Walpole. ‘Even those who did not win on this occasion have been given the opportunity to share their ideas in a worthwhile forum which, we hope, will result in their projects being taken forward outside of the bursary.’ The winners were presented with their prizes by the Bailiff Richard Collas at special luncheon for HSSD staff and board members.

The remaining shortlisted projects were as follows:

Entrants and proposals Lead Nurse for Cancer & Palliative Care Karen Leach Matron at King Edward VII Shona Pearson To raise the proﬁle of improving high quality care during the last days of life and to develop a project, which will investigate and report on the feasibility of the implementation of the Liverpool Care Pathway across all care settings.

Clinical Neuropsychologist Damien Appleton To create videos of mindfulness and relaxation techniques to show on the hospital television system and to undertake quantitative and qualitative research into the effectiveness of such a project.

Pharmacy Manager Janine Clark Head Technician Donna Bartlett To provide patients’ own bedside medication lockers in Le Marchant Ward to aid in the self-medication process and to link this with medication education prior to discharge on rehabilitation wards.

Ipes wins at the Funds Europe Awards for the second consecutive year Ipes has been named the European Specialist Administrator of the Year 2012 at the Funds Europe Awards in London for the second year in a row. The awards are in their 8th year and recognise excellence, demonstrated clearly and concisely in the key areas of performance, growth, innovation, development, client service and commitment to the industry and Europe. Judged by an independent industry panel Ipes fought off competition from Alter Domus, Custom House and SEI in their category. Ipes’ Commercial Director Justin Partington says, ‘Receiving this award is a great way to end the year. As a business we have experienced significant growth again this year, despite the market conditions remaining relatively tough. Being recognised in this way is testament to our commitment to the industry and to our entrepreneurial and dedicated staff that provide industry leading service to our clients.’ Funds Europe Editor Nick Fitzpatrick says, ‘The Judges recognised Ipes for continued growth, and focus on, the private equity sector and for the quality of its client service and value-added services. It was also noted the firm had expanded its talent base.’ Ipes was established in 1998 and today employs a team of over 130 professionals across offices in London, Luxembourg, Jersey and Guernsey. The firm is ranked sixth globally based on private equity assets under administration by ICFA magazine and second in Guernsey by Lipper Fitzrovia in the 2011/2012 Fund Encyclopaedia. For more information you can visit: www. funds-europe.com or contact Candice McGeoch.

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Liquid wins gold in major PR award ceremony LIQUID has won gold in the ‘Integrated Communications’ category at the prestigious Chartered Institute of Public Relations Midlands PRide Awards for a national PR and marketing campaign. The consultancy’s ‘Love Sweet Potatoes’ campaign for Scott Farms International, the UK’s leading importer of the vegetable, was one of six shortlisted in the fiercely contested category. Liquid’s CEO Lis Lewis-Jones and Managing Director Jason MacKenzie were presented with the award at a ceremony in Birmingham last week. Mr MacKenzie said the award-winning campaign had involved three of Liquid’s four offices and was therefore an achievement for the whole team. ‘The Love Sweet Potatoes campaign has been worked on by members of Liquid’s teams in Guernsey, Jersey and Birmingham and combines marketing, advertising, digital and public relations to generate tangible business results for our client,’ he said. ‘Liquid has extensive experience of executing integrated campaigns and to have that recognised by independent judging panels made up of some of the industry’s most well-respected professionals is something we are very proud of.’ The Love Sweet Potatoes campaign set out to educate the consumer of both the nutritional benefits of the sweet potato and how to cook and eat it. Since it was launched in 2011, the campaign has gained national exposure and resulted in increased market share. ‘Liquid was briefed to increase the sales of sweet potatoes for Scott Farms International and

raise the company’s profile in the market, using an integrated PR and marketing campaign,’ said the judges. ‘The strategy was underpinned by excellent research and aimed to position the product as a market leader. It used appealing tactics, with good and wide use of collateral and events to promote the product. They were able to demonstrate excellent outcomes, which impacted on the client’s sales and profile. The campaign also led to recognition for the client through national industry awards.’ The success of Scott Farms International has also been recognised by its own industry. It is the current re:fresh Importer of the Year and has also been shortlisted for the European Business Awards. Scott Farms International CEO Stan Smith said the strategic input from Liquid had played a part in the company’s ongoing success. ‘Liquid has invested a significant amount of time getting to know Scott Farms International and the product. This has produced an ongoing campaign that not only wins awards but also

Expansion in the north

owner of Le Mont Saint Garage, says: “We are looking forward to stamping our mark in the north of the island, both with competitive fuel prices and quality used cars. The forecourt will also give us the opportunity to showcase some of our Fiat, Alfa Romeo and Abarth products.”

Le Mont Saint Garage is delighted to announce that it has taken over the management of San Lorenzo Garage in Les Grand Marais, Vale, on behalf of Channel Islands Fuels, for the foreseeable future.

Paul Jonkmans Finance Limited will be operating a ‘loan shop’ from the premises, offering unsecured loans for up to £25,000. This ﬁnance will not be restricted to the purchase of cars only, but will be available for such other purposes as home improvements.

Le Mont Saint will bring in its experience and expertise to promote the site with ‘the price you see is the price you pay’ policy on fuel sales, along with associated products in the shop. Used cars will also be for sale on the forecourt, backed up by Le Mont Saint Garage’s service and warranty policy. Dave Beausire, Managing Director and

Paul Jonkmans says: “My presence will give islanders the opportunity of securing a loan in the north of the island. We pride ourselves on the personal service we give, and guarantee a quick decision, and we are looking forward to seeing old and new clients”. Enquiries to: Dave Beausire

delivers return on investment,’ he said. ‘The Love Sweet Potatoes campaign has been seen across the UK, Europe and internationally and has attracted praise from suppliers, clients and competitors.’ CEO of the CIPR Jane Wilson MCIPR said the PRide Awards celebrate the best PR and communications campaigns and teams from across the region. ‘The sheer number of high quality entries received this year, especially when things are still pretty tough out there economically, is testament to a thriving regional industry. The CIPR PRide Awards represent the best, most creative and most effective public relations work across the UK and to win an award is a great achievement.’ Darren Smith, Stan Smith and Simon Hobbs with the latest initiative in the Love Sweet Potato campaign which aims to raise awareness of the nutritional beneﬁts of sweet potatoes. The Love Sweet Potato campaign saw consultancy Liquid win gold at the Chartered Institute of Public Relations Midlands PRide Awards.

Tel: (01481) 264811

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JAN/FEB 2013 CONTACT

Property specialists Mawson Collins launch in Guernsey Property specialists Howard Mawson and Mike Collins have launched a new property agency, valuation and management business in Guernsey. Recognised by the Royal Institution of Chartered Surveyors (RICS) as regulated agents, Mawson Collins provides a wide range of specialised services covering commercial investment sales, purchases and lettings,

wealth managers,” he said. Mr Collins has over a decade of property management expertise, prior to which he was an electrical contracts manager and as a result, he brings a strong knowledge of building services and structural matters to the business. “Property management involves oversight of all contracts linked to a building, such as the leases and other crucial documents like the insurance

Sueco selected for special £20,000 brand makeover competition

Betley Whitehorne has announced the winner of its 20th anniversary £20,000 “Brand Makeover” competition. Sueco Outside Catering beat over 50 applications in the competition and are the successful local company who will now work with Betley Whitehorne to review its brand and marketing requirements.

residential leasing, property management, rent and service charge administration and refurbishment project monitoring. Mr Collins and Mr Mawson have over 20 years’ combined experience in the Channel Islands’ property sector and in that time have garnered detailed local knowledge and built strong relationships with a broad range of clients, ranging from Government departments to high street banks, private investors and large UK property companies. Prior to moving to the island, Mr Mawson lived in the UK and worked for one of the world’s leading property consultants, Jones Lang LaSalle, ﬁrst in the West End before running the retail property team from its Leeds ofﬁce. “Our breadth of experience means we cover a wide range of technical property skills, from acting as Red Book valuers and property agents for buyers, sellers and lenders, to undertaking rent reviews and arbitration work for landlords and tenants, or property management for trusts and

policy or maintenance contracts for fire alarms, electrical or gas services. “It is essential to manage the technical side of the building and how this interacts with the leases and the needs of the tenants, especially when managing service charges and running costs,” he said. In addition Mr Collins said that renovation was a particular area of expertise for the firm. “We specialise in taking tired or end of lease properties and by refurbishing them in phases, we can add value whilst preserving as much of the rent flow as possible. This often involves restructuring leases to keep the sitting tenants in place. “In this process, knowing how to work with tenants is crucial. We can even undertake potentially disruptive improvements such as refurbishing ceilings, kitchens, hot water systems and other parts of the building’s infrastructure without losing income,” he said. (Left to Right) Howard Mawson and Mike Collins.

Chris Betley, Managing Director at Betley Whitehorne, explained, “Our competition was a special way to help celebrate our 20th anniversary, so we were delighted to ﬁnd such an impressive array of applications – from small start-ups to large local businesses with impressive histories and established brands. We were also pleased to have had such a difﬁcult decision to make. Lots of projects would have made worthy winners, but Sueco presented an all round appetising opportunity to help re-consider every aspect of their marketing activity, particularly as they will be celebrating their own special anniversary in 2013.” Creative Director, Piet Whitehorne, continued, “Sueco’s 30th anniversary is certainly a good time to review where they’ve been and where they want to go, so we are excited about working closely with both the old and new generation in this family owned business as they look to take the already successful catering company onto greater heights.”

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‘Offshore’ bucks the trend, expands its offering and launches Offshore Accounting to help regulated industry

The Offshore Accounting product is new to the company, which has been operating since 2007, and launched, this month, in direct response to client demand. Offshore Accounting offers bespoke, annualised services to licensed entities. Its services include accounting solutions for designated & principal managers, investment managers, fiduciary providers and also fund accounting and trust accounting. Despite the flagging economy the operation has launched with 6 dedicated, senior accountants to service the needs of its clients, all of whom have extensive experience within the regulated financial services market. The new offering draws upon the experience and relationships which the team have developed working as consultants, and previously as accountants within the private practice, to offer annualised services to its clients, offering outsourced client accounting or finance teams without the overheads.

YOUR

Following a restructure, repositioning and targeted recruitment, Offshore Consulting has rebranded simply as ‘Offshore’. Offshore will offer a range of four services initially Offshore Accounting, Offshore Consulting, Offshore Recruitment and Offshore Training. The company aims to support local industry through the provision of outsourced accounting services, provided either on a consultancy or permanent basis.

M&S for business

Offshore Accounting director John Richardson stated “At Offshore Accounting we’ll be working in partnership with our clients to offer bespoke accounting solutions, effectively replacing their extended finance function. We aim to take the painful elements of accounting away, and offer indepth experience and resourcing to streamline our clients’ operations. Our business model enables us to undertake the accounting function for them in a more cost effective and focussed way than our clients would be able to achieve independently without incurring significant fixed overheads. We hope that this new service will enable our clients to save time and costs on an on-going basis.”

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NEWS

JAN/FEB 2013 CONTACT

Princeps launch their risk purpose trust concept at London seminar

Princeps, the joint venture behind Guernsey’s new innovation, the Risk Purpose Trust, launched their product at a central London location on the morning of 31 October. The seminar gave attendees a real insight into the development and strengths of the RPT product and an opportunity to question both the individuals behind it, and a panel of industry experts. The industry panel, made up of Jonathan Moore, Risk Manager, Marston’s PLC; James Quarmby, Partner, Thomas Egger LLP; and Alan Fleming, Captive Specialist, AIRMIC and ex Guernsey insurance regulator, provided their personal and professional view points on the Risk Purpose Trust, before being questioned by the delegates in a lengthy and in depth Q & A session.

The event was attended by a cross section of professionals, with representations from the insurance management, tax, legal and regulatory industries as well as various prospective RPT users. The seminar saw a rigorous, no holds barred investigation and debate into the strengths and weaknesses of the RPT outlining where this new concept will fit into formal risk management. Chris Le Conte CEO of the Robus Group, one of the individuals behind the Risk Purpose Trust, and a Director of Princeps Ltd, commented ‘ The RPT seminar was really very well received. Having James (Quarmby) present and able to confirm the legal and taxation position really left many who had doubts about the RPT satisfied with the product as the natural progression from current risk management processes. James stated his opinion that trusts are far better placed to deal with risk management than

Gentoo goes straight in to the top ten Local Fund Administrator Gentoo has shown signiﬁ can t growth since opening for business one year ago. It features at number ten in the recently published Monterey Guernsey Fund Survey rankings (domiciled market share rankings by assets), Gentoo are also ranked twelfth out of 51 in the total market share ranking by assets. The company, which launched in late 2011, has gone from strength to strength

throughout 2012 and currently has over £7Bn of assets under administration. Christine Whitehorne, Managing Director at Gentoo stated “We are delighted that we have been recognised by a leading and credible industry rankings directory. It is testimony to the strength of the team here at Gentoo that we have grown both organically and through new business wins, whilst reinforcing strong existing client relationships. To rank in the top ten after just over one year of trading is something we are extremely proud of.”

companies. This is a belief that has been behind the development of the Risk Purpose Trust, and this endorsement is invaluable. What Alan (Fleming) and Jonathan (Moore) brought to the discussion were honest and considered arguments as to the position the RPT could potentially take alongside captive insurance. Neither saw a Trust arrangement as a replacement for external insurance but both agreed that for elements of risk funding within a group or mutual arrangement the solution had strong merits. With the expertise of our joint venture partners Marlborough Trust in Ben Tustin, it became clear that the scope of uses of the RPT far exceeds those which perhaps were originally considered.’ More information about Princeps can be found at www.princeps-rpt.com. If you would like to receive information about the product or discuss with a member of the Princeps team please email enquiries@princeps-rpt.com

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OWN E D AN D MANAG E D I N TH E CHAN N E L ISLAN DS U N I T 2 , T H E W H I T E R O C K , ST P E T E R P O R T E : i n f o @ F R E N C H C O N N E CT I O N S . g g

PEOPLE

JAN/FEB 2013 CONTACT

People Bedell Cristin strengthens legal team

Collins Stewart appoints new head of compliance

Richard Sharp

James Swaisland

Senior Associate

Head of Compliance

Brothers in Arms

(L-R) Michael, Dave, Jackie and Peter Beausire

Bedell Cristin in Guernsey has strengthened its ﬁnancial services expertise with the appointment of Richard Sharp as senior associate.

Collins Stewart Wealth Management has appointed James Swaisland to lead the compliance team in Guernsey, Jersey and the Isle of Man.

Richard advises on all aspects of corporate and commercial offshore transactions including acquisitions and mergers, reorganisations, migrations, funds, listings and private equity.

Mr Swaisland will work with all departments and the compliance team to ensure that Collins Stewart continues to adhere to all relevant legislation and ﬁnancial regulation within the three jurisdictions.

Bedell Cristin Managing Partner in Guernsey, Mark Helyar, said Richard’s considerable experience of offshore transactions, funds and listing matters would meet ever-growing client work. ‘Given Bedell Cristin’s global reach Richard’s experience in various cross-jurisdictional matters will further strengthen the Guernsey office and allow us to continue to deliver the first class level of service we provide to our clients.’ Richard joins Bedell Cristin having worked for another leading Channel Islands firm for five years. Richard is a graduate of Liverpool University and qualified as an English solicitor in 2002. He has 10 years of experience including five years practice in the UK with Cobbetts LLP where he advised on a wide range of private and public corporate transactions. He has also worked in house for the corporate finance department of WH Ireland plc.

He has worked in the investment compliance industry for over 15 years and has held a number of senior departmental positions in Guernsey and the UK. He began his career at The Royal Bank of Canada as a graduate trainee in the compliance department and moved to the UK to take on senior roles at ﬁrms including Johnson Fry Asset Managers PLC in London and Aberforth Partners LLP in Edinburgh. Mr Swaisland has a Diploma in Investment Compliance from the Chartered Institute for Securities and Investment, and a degree in Public Sector Management from Shefﬁeld Hallam University. After a number of years working in the UK, Mr Swaisland, who was brought up in the island and educated at Elizabeth College, has decided to return to Guernsey with his family to take on the senior position at Collins Stewart. ‘I am looking forward to getting to grips with the size and breadth of the Collins Stewart business with its wide range of international products & services,’ he said. ‘James is a valuable addition to the compliance team, his breadth of experience in the investment compliance industry will ensure Collins Stewart continues to provide clients with a range of wealth management products & services of the highest standards,’ said Charlie Roger, head of Collins Stewart Wealth Management in Guernsey.

Italian motor specialist Le Mont Saint Garage is delighted to announce that the company’s continual expansion in sales and service has seen two of the Directors take on a more leading role within the company. Peter Beausire has been promoted to Sales Director for all three brands - Alfa Romeo, Fiat and Abarth - with the aim of continuing the steady growth experienced in sales as the dealership prepares for new models across the range, due to be launched over the next 18 months. With the increased sales over the past few years and the doubling of staff in the after-sales department, Michael Beausire has been appointed After-Sales Director for Alfa-Romeo, Fiat and Abarth. Michael is a qualiﬁed technician, and has experience in both parts and sales, and his broad knowledge of the products will beneﬁt the smooth running of the department as further expansion is planned over the coming years. Managing Director, Dave Beausire says: “Jackie and I are very proud that our sons are taking on more responsibility as they have proved themselves more than capable over the years they have worked with us. It is to be celebrated that the whole family can work together, at the same time specialising in their own areas of the company. As I continue to ‘steer the ship’, we are safe in the knowledge that the future is secure with our sons developing the business with us.”

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Credit Suisse announces 11 promotions

Grant Thornton Credit Suisse’s strengthen recovery Craig Allen named in and reorganisation top 100 stars list team and tax team

Craig Allen

(Standing L-R) Michael Amstad, Wendy Cook, Rachael Bearder. (Sitting L-R) Wayne Walden, Andy Phillips, James Bolton, Matthew Bailey, James Olliver, Paul Le Gallez. Steve Eldred and and Tanya Gibson were unavailable.

Three employees, Rachael Bearder (Business Support), Steve Eldred (Relationship Management) and Andy Phillips (Relationship Management), have been promoted to the position of Director. Michael Amstad (Front Office Support) and Wayne Walden (CS Trust) are both now Vice Presidents. The six who have been promoted to Assistant Vice President are Matthew Bailey (Relationship Management), James Bolton (CS Trust), Wendy Cook (IT), Tanya Gibson (Order Fulfillment), Paul Le Gallez (External Asset Managers) and James Olliver (Relationship Management). Country Head of Credit Suisse for the Channel Islands, Roy McGregor, said that the promotions were a continuation of the Group’s ‘Grow your Own’ initiative to attract, retain and develop the best staff. ‘At Credit Suisse we recognise that our success is very much down to the hard work and dedication of our employees and these promotions acknowledge their individual commitment. ‘Our private banking and trust businesses in the islands continue to grow and the retention of qualified and experienced staff is vital to our ongoing development plans.’ Credit Suisse offers trust, private banking and investment services through offices in Guernsey and investment management and advisory services in Guernsey and Jersey, employing around 250 staff.

Managing Director, Head of Multi Asset Class Solutions UK, Channel Islands & Gibraltar at Credit Suisse

Mr Allen, 39, is one of only three Channel Islanders listed in ﬁnance website Citywire’s ‘Top 100: the brightest stars of wealth management’ list, published recently. Mentioned as dividing his time between Guernsey and London, Mr Allen is responsible for the company’s Multi-Asset Class Solutions (MACS) business in the UK, Channel Islands, Gibraltar and the Bahamas. Born and educated in Guernsey before gaining degrees in Mathematics and French from the University of Exeter, Mr Allen began his career with Credit Suisse in Guernsey in 1998 before moving to London in 2004 where he headed up a portfolio management business for four years. Mr Allen moved back to Credit Suisse in Guernsey in 2008 and was promoted to Managing Director in its Asset Management division in January 2012. He now heads a team of 20 based in the islands and London which is responsible for managing the assets of private clients, trusts, captive insurance companies, pension funds and government assets.

Ben Rhodes Senior Manager

Ben is a qualified chartered accountant and insolvency practitioner, with over ten years experience in insolvency and restructuring work with a leading London firm. He recently completed a 12-month secondment to a major UK clearing bank, where he worked in the restructuring team. The Association of Certified Fraud Examiners (ACFE), the world’s largest anti-fraud organization and leading provider of anti-fraud training and education, has recently awarded Ben the globally preferred Certified Fraud Examiner (CFE) credential. In order to become a CFE, Ben has met a stringent set of criteria and passed a rigorous exam administered by the ACFE. Ben has significant experience in advising banks, directors, creditors, debtors and other stakeholders on restructuring matters. As well as formal insolvency work, he is experienced in review work including insolvency reviews, business reviews and option reviews. In preparation for joining Grant Thornton Ben has enhanced his extensive experience with an additional qualification as a Certified Fraud Examiner.

‘Being included in Citywire’s Top 100 list is great recognition for me, Credit Suisse and the islands,’ said Mr Allen. ‘Few Channel Island private banks still have their asset managers based in the islands but we know from clients’ feedback that they appreciate this part of our service.’ In the article on www.citywire.co.uk he discusses how he juggles his time between ﬁnance and his young family. Mr Allen said that the beneﬁts to him and his family of living in Guernsey made the regular business travel time worthwhile. ‘Most of the Top 100 are based in London but with two young children and a top class company to work for locally, we prefer the Guernsey lifestyle,’ said Mr Allen.

Neil Hoolahan Senior Manager tax team

Neil specialises in all aspects of UK tax compliance and advice undertaken for trusts and offshore companies, and in UK taxation of employee benefit trusts and pension schemes. He undertakes reviews of existing structures to ensure they are fit for purpose and proposes restructuring where required to ensure maximum tax benefits. Neil has undertaken a number of large voluntary disclosures of historic undeclared income and/or gains, and arranged settlement with HMRC to ensure the least disruption to the beneficiaries’ personal position whilst discharging the trustees’ liabilities. He also specialises in FATCA and the implications for local businesses to implement cost-effective ways of dealing with the regulations.

PEOPLE

JAN/FEB 2013 CONTACT

New deputy chief Two new lawyers join executive for Medical the business & trust SharePoint expert joins the Itex team Specialist Group law team at Ogier

Jon Lenfestey

Bourn Collier Prabha Sasidharan

Dr Paul Read

Deputy Chief Executive

Associate Lawyers

Principal Consultant

The Medical Specialist Group has announced the appointment of Jon Lenfestey as the company’s Deputy Chief Executive. Mr Lenfestey has held the position of IT & Projects Manager at the MSG for the last two years, having joined from Butterfield Bank. He previously worked in the electronics industry for ten years, before pursuing a 16-year career in IT with Butterfield Bank. Mr lenfestey has attained ONC and HNC qualifications in Business & IT and has also recently completed his Institute of Directors Certificate. A major part of his role with the MSG has been to oversee the company’s capital investment initiative to update its internal systems and embrace new technology, in order to provide the best possible secondary healthcare service for the Bailiwick of Guernsey.

Ogier has announced the appointment of two new associate lawyers, Bourn Collier and Prabha Sasidharan who both join the business and trust law team. Bourn Collier is originally from Australia, where he completed Bachelor degrees in Law and Commerce at the University of New South Wales in 2004. Following completion of a Diploma in Legal Practice at the College of Law in 2005, Bourn relocated to London and completed a training contract at Hogan Lovells (then Lovells). In 2010 Bourn was admitted as a Solicitor in England and Wales and transferred to Hogan Lovells’ Moscow office to focus on corporate and commercial law, mergers and acquisitions and private equity. Prabha Sasidharan completed a Bachelor of Laws degree at London Guildhall University in 1996, and has a Masters in Corporate and Commercial Law from Kings College in London. Prabha was admitted as a Solicitor in England and Wales in 2005 following the completion of a training contract at Weil, Gotshal and Manges in London. Prabha joins from SJ Berwin where her practice covered general finance, cross border leveraged finance, mergers and acquisitions, syndicated loans, property finance, bridging facilities for funds and other forms of secured lending.

Dr Paul Read has been appointed as Principal Consultant within Itex’s Professional Services department. Paul brings over 15 years’ experience within the IT industry. He moves to Itex from his role as Solutions Architect at Kleinwort Benson, where he successfully designed and implemented a new technical infrastructure for the business, as well as building a document management and archiving system on a SharePoint platform. Paul also spent 10 years working in the public sector. With considerable expertise and in depth experience in SharePoint technologies, in his new role, Paul will play a key part in Itex’s provision of SharePoint consultancy services. He will be responsible for assisting clients in developing SharePoint platform projects as well as providing design and implementation support. Paul is looking forward to his new role: ‘I am excited to be joining Itex and I’m looking forward to the challenges that this position offers. My principal focus will be on SharePoint, the adoption of which continues to grow both globally and locally and there remains signiﬁcant interest in implementing the technology as a key part of IT infrastructure. My experience so far has been built around delivering SharePoint solutions which meet business needs, and I am looking forward to continuing to do this through the professional services offering of Itex’s consultancy business.’ Paul has worked in the IT industry in Jersey and the UK, as both a developer and software architect. Prior to moving to Jersey, he spent 11 years working for the Engineering and Physical Sciences Research Council in the UK as a Developer and later Lead Developer.

Helping support initiatives to improve literacy and numeracy skills in the Bailiwick If you are interested in supporting this important initiative please contact Denise Fallaize by email info@everychild.org.gg

www.everychild.org.gg

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Resolution IT makes two appointments

Swoffers two new appointments

Scott Ingrouille

Sam Rowe

Property Management

Leading local estate agent Swoffers, have recruited Scott Ingrouille to their experienced sales team. Scott, 35 years old, joined the company in 2010 and has worked as a Property Manager but relishes this new challenge available to him. ‘It will be a totally different focus but hopefully I will be able to draw on the experiences I have gained over the last three years to bring further success to a very talented team,’ said Scott. Scott’s appointment will strengthen a team that has a proven track record in selling a large proportion of local market properties and that have been leaders in this market for many years. ‘We are delighted that Scott has decided to join us in our local market sales department and we are confident that he will bring a great deal to our already experienced team,’ said local market Director Spencer Noyon. ‘Scott has a proven track record in looking after clients and meeting their expectations and his attention to detail and hard work have also been noticeable during his time at Swoffers – he will fit into his new role very well.’ After a highly successful 2012, recruitment in this area of the business was important for Swoffers, ‘Scott’s move to our sales team reflects our need to maintain our very high standards and meet the needs of our vendors. It is a busy time for us and we pride ourselves on meeting the expectations of our clients,’ Mr Noyon added.

Sam Rowe has joined Swoffers property management team. He brings considerable experience to the company having spent several years in property management with another of the island’s well known estate agents. ‘We are delighted that Sam has joined us and we are conﬁdent that he will add to our already experienced property management team,’ said Craig Whitman. ‘We have a large rental property portfolio and quality and service to our landlords and tenants is paramount. It has always been one of our core values. ‘As our property portfolio continues to increase so we need to make sure our service and experience is maintained to the highest standard,’ he added. ‘Our property managers offer a dedicated point of contact for each landlord and Sam joining the team allows us to maintain our service levels. ‘Sam has a proven track record in maintaining the highest of standards and we are sure that he will be a great asset and a welcome addition to our team.’ Sam, 29 years old, is a Priaulx footballer for St Martin’s and is never one to shy from a new goal. ‘I always appreciated that working for the largest and most productive property letting and management team was going to be a challenge and it is one that I am eager to embark on,’ he said. ‘It is a wonderful opportunity for me.’

(L-R) Chris Loughlin, Dan De La Mare, Matt Le Patourel, Phil Duquemin, Dan Hadlington, Shaun Lane, Pete Grut, and (foreground) Olly Duquemin, Natalie Gilman, Steve Brehaut

Pete Grut and Dan De La Mare have joined the team as Systems Consultants. Pete has worked in the IT industry for six years, with three years’ experience on both the hardware and software sides. The latter includes working on secondment in the IT department at a law firm and providing cover for a large international bank. Dan has eight years’ experience in the IT industry, which includes providing in-house IT support for a global fund management company, and for one of the largest local law firms with an international presence. Both Pete and Dan are keen to increase their IT-related qualifications, which fits well with Resolution IT’s philosophy of providing constant encouragement and support to its staff members and giving the opportunity to increase their skill set. This takes the form of both ‘on the job training’ for new recruits, and attaining further technical qualifications. Director, Olly Duquemin said ‘Pete and Dan have joined us at a level that enables them to assist with clients straight away, which is of great benefit to the existing team, and they bring their own particular skills with them also.’ In addition, Matt Le Patourel (who joined in summer 2008) has been promoted to Senior Systems Consultant, but his new role encompasses that of Engineering Manager as well. Olly concluded ‘For some time Matt has been the most senior member of the team after the Directors, which has taken the pressure off the three of us, and his promotion reflects this.’

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CHAMBER ANNUAL DINNER 2012

JAN/FEB 2013 CONTACT

Chamber annual dinner 2012

WWW.GUERNSEYCHAMBER.COM

The 2012 Chamber of Commerce Annual Dinner was held at the St. Pierre Park Hotel and once again was a sell out. Wednesday 21 November 2012 saw a record number of guests attend the annual Guernsey Chamber of Commerce dinner that was held at the St. Pierre Park Hotel. Price Bailey, sponsor of the reception, hosted Champagne and Canapés in La Seigneurie, before guests moved through to the dinner that was sponsored by Montagu Evans (CI) Ltd. Professor John Kay, one of Britain’s leading economists, spoke on the relationships between economics and business – a theme that he illustrated with examples from his recent book “Obliquity”. “The Chamber Annual Dinner is now well established as one of Guernsey’s premier business events” said Barry Cash, Director of the Guernsey Chamber of Commerce. “We were particularly delighted that two members of Chamber, Price Bailey and Montagu Evans, put their corporate name to this year’s prestigious evening.” The 2012 Annual Dinner’s beneﬁtting charity

was the Guernsey Rural Occupational Workshop (GROW) that provides training and sheltered work in horticulture and related craft industries for people with learning disabilities. Following the event, Patrick Palmer, Chairman of GROW Ltd was presented with a cheque for over £3,000 thanks to to the generosity of attending guests purchasing raffle tickets. “I am delighted that Chamber members and their guests gave their support for such an inspirational charity that provides multiple benefits for disadvantaged members of our communities – something that we can all be proud of.” said Rupert Dorey, President of the Guernsey Chamber of Commerce. GROW, the first of its kind in the Channel Islands, was founded in 1984 by The Guernsey Society for the Mentally Handicapped (now the Guernsey Society for People with Learning Disabilities). Its primary function is to provide

training and sheltered work for people with a learning disability in horticulture and related craft industries. GROW will celebrate its 30th anniversary in July 2014. GROW Ltd provided the ﬂoral centerpieces for the Chamber Annual Dinner providing a further “local” aspect to the evening and continuing their association with the venue, the St. Pierre Park Hotel, that sources all their outdoor plants from GROW. The Anvil Award, presented by the Young Business Group, is always a highlight of the evening and the 2012 recipient was local architect, David Falla, in recognition of his long standing service and contribution to the Guernsey Chamber of Commerce. Other companies involved with organisation and production of the evening were The Guernsey Event Company Ltd and Joy’s Production Services respectively.

CHAMBER WELCOMES PAN-ISLAND COLLABORATION

JAN/FEB 2013 CONTACT

Chamber welcomes pan-island collaboration Jersey Senator Ian Gorst addressed a pan-island Chamber audience in Jersey last month. Senator Gorse started his address to the respective Chambers by reading out a letter from his Guernsey counterpart who unfortunately missed the meeting due to fog delays. ‘Since becoming Chief Minister, Senator Gorst and I have established a first-class working relationship which is reflected across the Policy Council in Guernsey and the Council of Ministers in Jersey. ‘Working together is vital – to create efficiencies and to create growth. Our relationship with Jersey remains central to our prosperity in the future, and I am sure I speak for Senator Gorst when I say that we will do all we can to support the work that all of you do.’

Senator Gorse indorsed the Chief Ministers comments. ‘We have begun a programme of regular meetings to discuss the way forward, and the Treasury Ministers of both islands have already discussed how the Islands could work together to save money and improve efﬁciency. They will soon be reviewing progress on the ideas discussed, and considering how to strengthen the relationship between the two Treasuries. They are looking at pensions; shareholder resources; leaner working; joint bargaining power on key contracts; internal audit; and the scope for a Channel Island energy policy,’ said Senator Gorst. Both islands have been tackling tough times in recent years, and developing strong relationships between the treasuries means we can learn from each other as well as improving efﬁciency by working together.

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Tri-island meetings

Aircraft registry

Pan-island working

The islands’ health departments have taken the spirit of cooperation a step further, by including the Isle of Man in their joint working. The first tri-island meeting of the health authorities of Jersey, Guernsey and the Isle of Man was held last year. The three jurisdictions discussed upcoming legislation and areas of shared work like alcohol and drug misuse policies. The health services of all three islands are facing similar challenges, financial constraints and growing demand for services. I know that our health authorities can combine efforts to maximise efficiencies at a time when the medical profession is moving towards training increasingly specialised staff, while the need in a small jurisdiction is for generalists.

Guernsey’s Commerce and Employment Department and Jersey’s Economic Development Department are moving towards agreement that establishing a joint Channel Islands Aircraft Registry would be the best way forward for both islands. It makes economic sense and is consistent with our political aims of developing greater inter-Island collaboration.

Personally I would support going both faster and further; setting up more pan-Channel Island bodies; agreeing more policy at Channel Islands level; with both Islands delegating decision making upwards and taking the ﬁrst steps towards some confederated government structures.

Housing

Cost cutting

The islands’ two housing providers have a strong working relationship, taking it in turns to host annual visits so Jersey’s Housing Department and Guernsey’s Housing Association can share best practice and policy developments. Since their last ofﬁcial meeting, Jersey’s housing ofﬁcials have invited Guernsey’s Director of Older People’s Housing to advise on the 80 new lifetime homes the Housing Department is taking on in St Saviour. And Guernsey’s Housing Association has been learning from the work Jersey has just completed at The Cedars, before they start refurbishing their only high rise building.

We all know that working together can cut costs – and I am conﬁdent we can go further. More savings can be made if we continue in this spirit of inter-island cooperation.

Police training Our police forces have been developing a collaborative approach to training. For more than a year, all new police ofﬁcers have undertaken their 15-week probationer training together, with each force taking it in turns to act as host. A joint approach is also being taken to training on the police national computer, and for driving, ﬁrearms and search skills. Both organisations are looking at other opportunities to collaborate further in the future.

Joint regulators I am sure you will have noticed the growing number of joint positions that have been established between the islands. We are already seeing the benefits of pooling resources within the Office of Utility Regulation and the Jersey Competition and Regulatory Authority. A joint Data Protection Commissioner is now working well and will, over time, offer both Jersey and Guernsey a greater degree of experience of the wider Data Protection issues that the Channel Islands face. We have a Director of Civil Aviation for the Channel Islands and have established the Channel Islands Air Traffic Control and General Aviation Working Group. We have also appointed a joint aviation security regulator. There is much to be gained from increasing the scale and scope of co-operation between Jersey and Guernsey.

There are a number of details to be concluded, but my own view is that a joint registry will further our aims of cooperating more closely, and will also allow us to share resources and harmonise technical requirements across both jurisdictions. I hope we can make a formal announcement soon and set up a registry this year

Those of you who are visitors to our shores may not know that in 2011 we put in place a comprehensive spending review which has been working to control public spending for nearly 3 years. This programme reaches completion at the end of 2013 and we are now concentrating on reforming the public sector. Those of you who do not often venture west of St Ouen may not be aware that our colleagues in Guernsey have set in motion a Financial Transformation Programme with the aim of reducing expenditure and establishing a new culture of delivering value for money for the public. Sound familiar? We are working along similar lines and we can learn from each other’s experience. And it’s not just about saving taxpayers’ money, although I know that is something which is dear to the hearts of Chamber members. Mutual cooperation goes much deeper than cost-cutting.

Common history We share a common history. Together, we represent the last remnants of the medieval Duchy of Normandy. When both islands remained loyal to the King of England in 1204 we were given the right to follow our own laws, customs and liberties. We share much, while maintaining our own laws and customs. We compete for business while also facing many of the same challenges. Our European interests are aligned on the vast majority of issues – civil aviation, maritime matters, tourism marketing, agriculture, and access to financial services markets. Our strong working relationship has been clearly demonstrated with the establishment of a Channel Islands Brussels Office. By setting it up in the political and administrative capital of the EU, we have created an opportunity to develop our relationships with key policy makers in Europe. It is helping us to exert influence on key decisions that could affect our future and is an invaluable asset to both Islands.

For example - why shouldn’t we have a Channel Islands Foreign Affairs Committee? Both governments would contribute to the setting of foreign policy as equal partners, with a committee made up of Ministers from the Islands. We know that we are viewed from abroad as the Channel Islands rather than as separate entities, and it must be to our advantage to present ourselves to the outside world as a united confederation of the Islands. The differences between our two islands appear minimal when viewed from mainland Europe, let alone when viewed from the growing economies of Asia. Getting our respective Ministers working together in a confederated Channel Islands foreign affairs committee is something we could achieve this year, particularly if there is support from the public and the business community.

Stronger together In recent years, we have made great strides in developing a closer working relationship. The motivation may have begun with budgets coming under pressure in both islands, but we are now benefiting from many other aspects of our mutual cooperation and I believe there are more to come. We are stronger together. I remain committed to our policy of joint working, but I would like to go even further in 2013. We must seek more innovative ways of achieving savings and efficiency. We shouldn’t shy away from at least starting to create some confederated structures. We can go further in creating more Channel Island bodies. Why shouldn’t we have a Channel Island police force? A Channel Island customs and immigration service? A Channel Island Financial Services Commission? It is important that Ministers from both our islands maintain a positive dialogue and an open mind. We must continue to combine forces in an increasingly challenging and competitive world. There is no alternative. The only decisions are how far and how fast. My own view is that we should embrace our combined future as a stronger and more united Channel Islands with confidence and determination.

GUERNSEY ON THE CUSP IN 2013

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Guernsey on the Cusp in 2013 Since the dawn of civilization, when certain people decided it might be better to stay put in one place with a group of mates rather than wander about on some sort of eternal, pre-historic pub crawl, mankind has faced a dilemma. Victor Hugo when commenting on Guernseymen illustrated this dilemma very eloquently. To paraphrase his actual words, ‘the Guernseyman either walks his field or walks the world’. Applied to the present day this could be interpreted as ‘Does Guernsey man go out and do business in the world economy or does he keep his head down and hope our protective bubble shelters us from fiscal cliffs and rising unemployment’. This problem is not quite as simple as it first might appear, because for Guernsey people today there is a very difficult balance to be struck between unbridled development and protecting what it is that makes this such a special and unique community. After all whilst William Le Lacheur went forth to create his business empire in Costa Rica,

assist the people of that country out of poverty and deprivation and create jobs back home by building and sailing his shipping fleet, his contemporaries looked after the land for future generations whilst producing a valuable food crop. In seeking to resolve this dilemma we face competition from emerging economies in Asia and South America whilst established economies struggle to cope with a financial melt-down resulting from our addiction to debt and profligate spending. It would be nice if we could put our heads under the duvet, only emerging when the sun shone to walk our fields safely, protected from reality by the English Channel. However life does not allow for that, change will happen whether we like it or not. The only real issue we have to face is whether we do our best to manage that change or whether we let it happen to us uncontrolled. If we decide the former is better for everyone and in so doing protect our most vulnerable citizens, then we must all share the responsibility, which will

demand courage and self-discipline. We shall fail if we huddle together in pressure groups to ensure that our own particular hobby-horses and irrational fears are well stabled and comforted. Although this is a shared problem it is essential that courageous and imaginative political leadership is provided by the States and public servants: this is not fostered by an existing political system that has created at least ten independent departments of government, each defending its own citadel or by individual deputies diverting attention to peripheral issues such as licensing tobacconists and Sunday opening or by the inability of two major States’ Committees to meet their obligations under the Financial Transformation Programme. An article by Peter Roffey recently published in the Guernsey Press made an excellent point by stating that the political process is hampered by the lack of political continuity. Each new House virtually starts from scratch and takes around

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It would be nice if we could put our heads under the duvet and forget the potential traumas 2013 might bring. It would be very nice to reemerge when the sun starts shining when we can walk our island safely, protected from reality by the English Channel. However, life isn’t that easy, change will happen whether we like it or not. The only real issue we have to face is whether we do our best to manage that change or whether we let it happen to us uncontrolled.

nine months to bed down, with new members unable to make a signiﬁcant contribution from day one. What continuity that does exist is provided by not the democratically elected politicians but by the Civil Service, which like any bureaucracy makes preserving its own comfort zones a priority, hence the number of useful and important reports produced by knowledgeable and expensive consultants, lying dormant in Frossard House. The last election returned a cohort of intelligent and professional deputies who gave hope in their manifestos that things would change. As Roffey pointed out we should not have held our breaths. Our system disperses such new talent between various departments where they drown in issues left over from previous Houses that, with one or two honourable exceptions, procrastinated in taking any decisive action on signiﬁcant strategic issues. As a result the island is left to deal with 21st century problems relying on a largely 19th Century

infrastructure, expensively patched, and in many cases close to collapse. Everyone will have their own menus but mine includes: • the long running debacle over waste disposal • harbours operating at full capacity and needing at least £20 million to render them safe for the delivery of essential fuel supplies • collapsing sea walls threatening failure and the resultant threat to businesses, homes and roads. With the skills brought into the political process by new deputies being dispersed among departments there is no way they can take coordinated action towards a more corporate approach to prioritising government spending. It is true that our system has left us with some magniﬁcent schools, hospitals and airport, but one must question the means by which funds are allocated when our harbours, through which

Does Guernsey man go out and do business in the world economy or does he keep his head down and hope our protective bubble shelters us from fiscal cliffs and rising unemployment.

99% of our essential supplies arrive, are so badly neglected. A highly successful businessman once gave me an excellent piece of advice ‘never confuse quality with luxury’ giving as an example his son’s battered and neglected Nissan Micra that started first time every morning, whilst his much cosseted Bentley needed all too frequent visits to the garage to keep it on the road. This distinction seems not to be appreciated when projects are undertaken by individual States departments vying with each other for funds. If we still think we can muddle along, avoid external forces and insulate ourselves from the rest of the world, we should heed the warnings from history. The emperors of China and ancient Rome, medieval kings, 20th century French presidents, Adolph Hitler, and Colonel Gadaffi all sought to hide from the world beyond, behind massive fortifications and they all eventually ended in tears.

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In a new series of articles we ask leading professionals in the island to give their thoughts and opinions on how 2013 will shape up. In this first episode, Mark Colver, Grant Thornton, discusses black holes, income tax receipts and if that wasn’t worrying enough, he also hopes his beloved Norwich make it in the premiership. One certainty is that there will continue to be changes to the tax system, whichever one affects you. Predicting precisely what they will be would make me a rich man and I’m afraid I don’t have that crystal ball. Meanwhile, I believe we can be fairly sure of some of the changes and issues to come in the next twelve months. One specific point is that Guernsey duty will be introduced on share transfers that involve property within a company changing hands; yet still peanuts in the context of Guernsey’s overall £372m budget. More generally, there will likely continue to be a reduction in income tax receipts reflecting a weaker economy that will only exacerbate the black hole. The extended 10% rate will come into effect to help but it cannot fill it. What will the Guernsey tax review bring? Thankfully, the new States has realised islanders have already borne a significant brunt of tax rises in the past few years so we hope no new taxes are around the corner. I hope they keep this thought whilst considering “greater equity” in our tax system. Increases in social security contributions seem inevitable. Perhaps a phasing out or personal allowances for higher earners could also come. GST for Guernsey, no I think not. Reducing mortgage interest relief clearly hit a very sensitive note. Our long established British tradition of aspiring home ownership is already restricted and it seems the backlash for further cuts is likely to stop deputies approving a measure that future doorstep visits would have angry homeowners

questioning their votes for re-election – otherwise, a clever revenue raiser that is not a tax rise, just a relief reduction. Every country faces similar problems of decreasing revenues and increasing benefit burdens whilst trying to find public service cost savings, and Guernsey is just the same. The Financial Transformation Programme needs to deliver, but I am not sure we will see real savings before the end of 2013 as reorganisation costs initially match the early wins. The States must not be deterred from making tough decisions if this is to have a real impact. Cutting the odd peripheral service is no substitute for real reorganisation. Perhaps a change to the civil service pension scheme will happen by this time next year to help reduce the ever increasing burden it places on us all. On my wish list would be a real saving achieved by combining the tax and social security departments – probably more a fantasy than reality but what an opportunity for true simplification and States savings. Meanwhile, across the water in the UK things are worse and this leads to both an increase in some people’s deliberate tax avoidance and the acceptance of bashing offshore centres and rich non-residents. As we go to print we await the detail for a new CGT charge to be introduced in 2013 for those owning UK residential properties valued at £2m or more. This is another chance for non-residents to contribute to the UK pot or plan accordingly. There will be more media ‘exclusives’

On my wish list would be a real saving achieved by combining the tax and social security departments – probably more a fantasy than reality but what an opportunity for true simplification and States savings.

blaming the Islands for our involvement and furthering the moral question on how far tax planning is tolerable. My wish for 2013 is that they wake up and accept that it is UK taxpayers seeking elaborate contrived schemes and, even worse; deliberate plain evasion, all being sold by UK consultants; and that’s their fault, not ours. This will no doubt unfortunately fall on deaf ears. On this area I predict we see an MP caught with previously hidden offshore monies, but I hope it was not hidden here. The coalition government can carry on blaming individuals and global organisations for taking “immoral” measures but we all want to save tax and companies need to deliver shareholder value, so let’s hope the new UK general antiavoidance rules don’t prevent all planning opportunities. If the Euro ﬁnally falls apart in 2013, then of course all bets for predictions fall apart. Nevertheless overall, I personally believe Guernsey will continue to do well, although not as well as in past years, even against the odds thrown at us by a global recession and the constant barrage of abuse as a tax haven. Finally, more of a hope than a prediction is that the Canaries will remain in the premiership for the 2013/14 season, which would at least make me happy whilst dealing with all the tax changes in 2013.

A CHANGE OF SCENERY

A change of scenery In recent times, Guernsey’s become home for Icelandic, Yorkshire, Clydesdale and Irish Banks. These institutions haven’t stayed around for long but as Contact discovered, there are success stories emanating from Guernsey’s banking sector.

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institution, is less than it was, and it is forcing the Guernsey banks to find a different use for the money they collect. Our contributor also insists, more changes are likely to follow, as the so-called Vickers Report – a document first issued in 2011 by an Independent Banking Commission inquiry headed up by Sir John Vickers – has proposed further changes to the way banking is carried out in Britain, which are expected to affect banks in the Channel Islands, although precisely how has yet to be determined. At the same time, all banks have been under pressure as governments and regulators call for them to ‘derisk their businesses’ in the wake of the recent financial crisis. ‘When you de-risk an industry or organisation, it does less than it did before for the same amount of resources, or requires more resources to do the same,’ he said.

Mr Coupe explained that Skipton’s business model was different from that of some of the other institutions, such as those exclusively involved in upstreaming practices such as Clydesdale.

An industry in turmoil then? Evidence would determine otherwise. The growing list of banks that surrender their licences is balanced by those who are swift to point out the industry is far from in decline. Executives of at least one Guernsey bank insist that reports of the industry’s demise have been exaggerated. Jim Coupe, managing director of Skipton International, said his business was thriving on the island, and continuing to plan for future growth.

Yorkshire, Clydesdale, Ireland and Iceland have arrived in Guernsey with their banks and reputations held high, only for it all to end in tears. Clydesdale, the most recent incumbent to close its doors, may just be the last nail in the coffin for fixed deposit style offshore savings. Notwithstanding the effect on a local workforce, these institutions have traded with gusto, plowed thousands into good causes locally but ultimately failed to make Guernsey work for them. Clydesdale Bank is the latest in a series of institutions to pull out of the island. They were preceded by, HSBC Bank International who surrendered its international branch licences in Guernsey, the Bank of New York Mellon (CI) surrendered also closed, we’re all familiar with Landsbanki, Northern Rock, which completed an orderly wind-down plan after surrendering its licence in 2010; the Guernsey branch of Switzerland’s EFG SA; and Ansbacher, which left both Guernsey and Jersey after 38 years in the Channel Islands in 2009. As challenging economic conditions force banks to concentrate their efforts on fewer, more profitable markets. Competing on price (rate) alone, however attractive, clearly doesn’t work for the long term. But what does? At this moment in time, there are some 32 licenced banks on the island, holding total deposits of around £96.9bn, compared with 48 institutions at the end of 2008, with some £157bn on deposit – the island’s all-time peak in terms of deposits. That was the beginning of a possible end, a beginning that saw Landsbanki change opinions on offshore savings. Although some of those who lost savings in the collapse of Landsbanki Guernsey would argue that savers have steered clear of the island because of concerns that another bank might collapse, sector experts say a major reason for the decline in deposits and departure of these types of banks is changes in the regulations governing how deposits collected on the island may be upstreamed to the UK or elsewhere, and how much capital the banks are required to hold. One regular Contact contributor said this meant that the value of upstreamed deposits, for the parent

In January, Skipton reported that 2012 had been the third year in a row it had been Guernsey’s No. 1 provider of new mortgages, based on total amounts lent. More than one in ﬁve of all new mortgages on the island were arranged by Skipton’s mortgage specialists, the data showed. Skipton International retained the number one spot for new Guernsey mortgage lending for the third year running. Of the 646 bonds completed, 137 related to Skipton International, putting them comfortably ahead of their nearest rivals. They also witnessed its new lending in the Jersey mortgage market grow in 2012, with over 1000 homeowners there now having a Skipton International mortgage.

Mr Coupe explained that Skipton’s business model was different from that of some of the other institutions, such as those exclusively involved in upstreaming practices such as Clydesdale. ‘At Skipton International, our business is performing well and we continue to plan for future growth. We have just reported record business levels – we are the largest lender for new mortgages in Guernsey for the third year in a row, so ours is a very different business approach from that adopted by organisations which just seek deposits in the local Guernsey and Jersey markets. It is true that there have been changes to the ways in which banks collecting deposits in Guernsey can deal with those funds – it is no longer as attractive to simply lend such funds back to your parent organisation, and we stopped such practice some time ago,’ said Mr Coupe. ‘Since 2002 we have been an active participant in the Guernsey mortgage market, and since 2005 we have been an important

lender in Jersey too, where now [more than] 1,000 homeowners have a Skipton International mortgage,’ Mr Coupe said. ‘Our business is therefore very different from that of a pure deposit taker, we are in effect more like a traditional building society, active both in the lending and savings markets, which complement each other and make for a more stable and longer term business approach.’ Guernsey remains core for us both a market and the centre for our business. We will continue to deliver a level of service to our customers in Guernsey, Jersey and Alderney that is second to none. Outside of our banking business, we’re also major contributors to local life being the leading sponsor of the Skipton Swimarathon in Guernsey, supporters of the Liberation day celebrations and in Jersey, we are the lead sponsor of the popular Skipton Open Studios event. ‘ David Cutter, Group Chief Executive of Skipton Building Society, Skipton International’s parent, reinforces Mr Coupe’s comments, ‘Skipton has operated in the Channel Islands for over 15 years now and we have no plans to change our successful business model. We have built a strong stable business, based on solid financial strength and great service. Importantly, our model is based on accepting retail deposits as well as providing residential mortgage finance which creates a selfsustaining approach. This gives balance to the business and we have no plans to change it’. International banks are also confident of their place offshore. Deutsche Bank, for example, is marking its 40th anniversary in Guernsey and is not planning to go anywhere. ‘A lot of what we do in Guernsey uses the expertise we have here to support our other locations, including onshore,’ said Andreas Tautscher, chief country officer for the bank in the Channel Islands. ‘We punch above our weight because of the fact that there is a lot of knowledge and capability here. A lot of our structures are run from here and they touch a much higher proportion of the bank’s biggest clients than you might expect.’ Guernsey’s banking sector is clearly nervous but there is still confidence that it can continue to thrive.

THE MISSING LINK

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THE

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Ken Bradley, director at Barclays explores how Guernsey provides the link between investment managers and businesses from across the global marketplace, and how tensions between developed and developing regions of the world are affecting the ﬂow of capital.

Barclays sees the benefit of ‘staying invested’; staying in a market to allow the long term play to come to fruition.

MISSING LINK There is a tendency amongst investors to discount putting their money into developed markets due to the perceived lack of growth in these economies. It is also a commonly held belief that the place to invest for maximum returns is in emerging market economies with the likes of China and India top of many investors’ lists. This has largely been driven by the accelerated growth of these economies, with large scale outsourcing of manufacturing, textiles and electronics resulting in infrastructure investments and opportunities for private equity activity. However, this expansion has come at a cost and companies looking to invest in economies like China are starting to see issues that may result in investors thinking twice about moving into developing economies. In countries like China and India, and indeed other parts of Asia, growth has been rapid. They have been through the process of industrialisation and investment in infrastructure in a mere fraction of the time that Western economies took to undergo the same transformation. One impact of this is that some commentators are suggesting that the growth curve has started to level out. In other words, major investment in infrastructure and the establishment of new industries is reaching a point where the market is saturated. The goal now is to ensure that existing investments are safeguarded and that a return is made.

Early stage investments are still possible in other developing regions of the world. Africa is a strong performer in this regard but with a different emphasis to Asian economies. The primary economic drivers in this region are not based on outsourcing, manufacturing or textiles but on commodities. Africa has ridden the natural resources boom resulting in the development of substantial wealth creation in the region.

investment. Getting the balance right is important and a key part of our investment strategy at Barclays reﬂects the importance of developed economies to a diverse portfolio. The US economy for example is stronger than many would have us believe, with four years of certainty over Obama’s position in the White House enabling a long term view to be taken.

As with other developing economies, local market knowledge is critical. Joint ventures are increasingly prevalent as a way of facilitating investment in the region, along with the added bonus of offering increased security by spreading risk among a number of partners.

So why has there been such a focus on emerging markets and is there a link to the current economic climate? Again, risk is the key variable. In boom times developed markets can provide high returns, but when growth stalls and interest rates are low there is a greater incentive to take risks. With quantitative easing holding rates near to zero for the foreseeable future, investors are looking elsewhere for better returns on their assets. Chasing yield inﬂuences investment decisions and this is in part contributing to the growth in emerging market investments. It is obviously tempting for investors to look past the issues that make these markets unattractive; instability, unpredictability and remoteness; and focus instead on only the positive, the higher rate of return.

It is risk that should be top of mind for any company looking to do business in an emerging market. Returns are more attractive particularly in the short term and developing economies offer higher yields than many feel are achievable in developed countries. Yield however, should not be the only consideration when choosing an

Sensible investment portfolios would certainly take stock of this, but they would also retain a focus on stable markets and stable returns. Barclays sees the beneﬁt of ‘staying invested’; staying in a market to allow the long term play to come to fruition. Developing economies can provide quick gains, but they should be balanced

Provided those African countries making progress in this area can ensure that their infrastructure and corporate governance arrangements keep pace with the rest of this development, there will be signiﬁcant opportunities for more sophisticated products being launched into the market to service both corporates and the growing middle classes.

THE MISSING LINK

with stable investments in developed markets to ensure security of assets; nobody wants to be the investor that moved out of a safe economy and into a volatile one the day before it has a serious issue. There are also signs that the global economy is fragmenting. Take textiles for example: in the last few decades all signs have been that the textile industry would continue to be focused on the developing world, taking advantage of a lower cost base to produce large volumes of clothing items. However, there is a growing increasing trend for companies to move some manufacturing back to be nearer to the designers and to ďŹ nal consumer market. Flexibility and turnaround time are the key considerations with the length of time between creation and retail crunched to a minimum. These contradictions in trends are fascinating and could potentially see growth in developed markets at the expense of emerging. What it deďŹ nitely does show is that the global economy is becoming increasingly complicated and it is this fracturing, with investment opportunities coming from multiple locations and multiple partners for a variety of purposes that provides an opportunity for Guernsey. Joint ventures, businesses with operations in multiple countries and companies that have an interest in multiple markets, need a stable, tax neutral jurisdiction in which to hold their money as it is transferred around the globe. Guernseyâ&#x20AC;&#x2122;s products, such as funds and captive insurance, facilitate this movement and the strong banking sector in the island facilitates a globally focused investment industry by providing treasury services with strong links to many different markets in both the developed and developing parts of the world.

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In these taxing times, seek out the local experts. Governments around the world are under pressure to reduce the levels of national debt that have accumulated during the deepest and longest recession for a generation. Guernsey is also struggling to balance its books, and the need to raise finance has concentrated media attention on the amount of tax paid by businesses and private individuals. Our Guernsey-based, director-led team of experts has the experience and know how to guide local businesses and individuals through the complexities and the opportunities of the local, UK and international tax systems. For more information call: Mark Colver T: 01481 753448 mark.colver@gt-ci.com

www.GT-CI.com Grant Thornton Ltd is a member firm within Grant Thornton International Ltd (Grant Thornton International). Grant Thornton International is one of the world’s leading organisations of independently owned and managed accounting and consulting firms. Grant Thornton International and the member firms are not a worldwide partnership. Each member and correspondent firm within Grant Thornton International is a separate national firm. These firms are not members of one international partnership or otherwise legal partners with each other (with the exception of certain limited instances), nor is any one firm responsible for the services or activities of any other. Each firm governs itself and handles its administrative matters on a local basis. Any and all references to Grant Thornton International are to Grant Thornton International Ltd.

BIENVENUE EN EUROPE

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Our habit is to trade with the UK but with a new service operating out of Guernsey, perhaps our gaze should be directed towards the continent.

History dictates that our success has been in leveraging our strategic position for the benefit of the island.

2012 would appear, to most sensible observers, to be the year we celebrated our pride in Britain. We embraced the Jubilee and all watched in awe as the London Olympics put the Great back in Britain. However, our strategic position ‘offshore’ also meant we became the spotlight of some unwanted attention from our ‘mainland’. They lost patience over LVCR, criticised our policy on Zero10 and decided QROPS were neither fair nor proper. Our loyalty to the crown has never been in question but perhaps it’s time we looked beyond Angleterre when it comes to trade. We are of course in a unique position in Europe, steeped in Gallic history but with a rather northern gaze on matters commerce. We look to the UK for almost everything but why don’t we trade more with our closest neighbours? Is it the language barrier? Or perhaps the people? Is it politics or have we simple spent too many years looking up? It is all of the aforementioned and more. History dictates that our success has been in leveraging our strategic position for the beneﬁt of the island. When, around 6000 BC, rising sea created the English Channel and separated the Norman promontories that became the bailiwicks of Guernsey and Jersey from continental Europe, the Channel Islands’ life as a geographic success story began. Wars against France and Spain during the 17th and 18th centuries gave Guernsey seafarers an opportunity to exploit the island’s proximity to mainland Europe by applying for Letters of Marque and turning their merchantmen into privateers. This period of maritime endeavour came before tourism, horticulture under glass and ﬁnancial services entwined our trade relations with the UK Many in the local business community believe we’re missing a trick and should start looking east. The Chamber of Commerce for example, inspired by the potential, have organised two ‘meet the neighbour’ events inviting businesses from Normandy to attend a series of networking events in Guernsey. Some business has occurred

BIENVENUE EN EUROPE

but nothing to get the French celebrating a new found cash cow 30 miles offshore. The prospect of trading with France and potentially the rest of Europe is something we discount all too easily it seems. My personal experience of trading with France, came via an order for French oak ﬂooring for the home, shipped through Cherbourg onto the UK and then Guernsey via Southampton. My carbon footprint credentials clearly falling short. Therefore, one of the main problems has been getting stuff to and from the island. Ferryspeed offer a service to St Malo but it’s not cheap. Once you factor in French customs, docking charges, crane charges and the annual donation to the French Stevedores Christmas slush fund, it might prove cheaper to ship via the Panama Canal. Furthermore, are products and services cheaper on the continent? Do they offer the same quality and convenience as buying from the UK? You would hope quantities of Evian water, Chablis and ‘real’ French bread might be more cost effective but what about building materials, catering supplies, IT equipment and.. well anything?

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own crane and is on ﬁrst name terms with the local mayor. The new route devised by the business is perfect for freighting to and from Guernsey. For example, if you’re looking to send recycling matter to a plant in Europe because you ﬁrmly believe the price offered for a pallet of copper is worth a considerable amount more in euros then French Connections can help. Alternatively, if you have knowledge of a potential supplier in Europe who can provide you with exactly what you’re looking for then French Connections can get it to you cheaper than any of the current freight options out of France. Finally, if your linguist skills are ‘enfant terrible’ then French Connections can source the goods for you, negotiate prices, establish trading terms and help establish new trade links with anywhere in Europe. Think Polish building materials, French wood, Spanish tiles, Italian stone and you begin to understand the opportunity that French Connections can afford you.

‘Our service is designed to make buying in Europe as simple as possible. We help marry Guernsey demands with European supply. We own our ship which gives our clients reassurance of reliability, we can offer a reliable service, all our crew are local (hey even have a Sarkee onboard) and the crossing from Carteret to Guernsey is the most effective way of shipping from the continent,’ said sales and marketing manager Laure AbielleBrown. Laure, who lives in Guernsey and comes with a logistics background that has taken her all over the world and speaks five languages and is clearly an asset to the company’s existing client base which is growing by the day. ‘The opportunities are endless. If you want bulk we’re proving difficult to beat on price. We have our own bonded store in Carteret and dockside assistance so the process of turnaround is extremely efficient. We have spent a great deal of time and effort developing a network of businesses on the continent to provide a host

Quick research shows that there are many things considerably cheaper in France, but unless you speak the language how is it possible to negotiate sales, set up account terms and generally communicate on the intricacies of trading. We’re not talking a few personal items purchased online such as French childrens clothing or eclectic French interiors but buying in bulk at the right price under the right conditions. This is where French Connections come to the fore. French Connections is a new Guernsey business that can help you trade with the continent. The company has its own boat, suitable for affordable freight services in and out of Barneville Carteret in Normandy. The ship has its

Now some of our more experienced Chamber members will be aware of attempts in the past by Isle of Sark Shipping, Condor and a number of freight services to establish links to the continent. It would appear to me that the beneﬁt of having a business proactively sourcing product to import to Guernsey is by far a more compelling proposition than simply operating a shipping service. ‘The two unique aspects of our approach is that we have the right boat, the best location in Carteret and a network of contacts and businesses ready to work with us. Guernsey just needs to give us call to access the warehouses of Europe,’ concludes Laure. For further information about French Connections call 722388.

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of products from building materials to catering supplies. We’ve shipped everything from pallets of oak railway sleepers to car batteries’ said Laure. The Mayor of Carteret, Monsieur Jean Luc Boussard is also keen to see the ties with Guernsey develop. ‘We have a long and happy relationship with Guernsey. Historically, trade has been successful but I believe the new access and the services provided by French Connections could be of great beneﬁt for our region and your community.’ Amongst the suppliers who have already shipped to Guernsey, Frederick Madelaine’s business exports hardwood products from sustainable managed forests in Northern France. ‘We have shipped to Jersey and now to Guernsey. France has suffered like most of Europe in recent times so the opportunity to export to the island’s is very exciting. I understand the economy is good and the demand for good quality is important to

you. We are a sustainable forester and we pride ourselves on our strong environmental credentials.’ You should also consider that it doesn’t necessarily have to be all one way trafﬁc. Normandy has one of the largest recycling depots in Europe through a company called GDE and French Connections has the only license in Guernsey to export waste to France. The company can supply the appropriate recycling containers for ferrous and non-ferrous metals in particular. ‘The price for this waste can be very good. We will purchase and collect waste from local business and then sell it on their behalf to our recycling agent in France and you don’t have to wait months to receive payment. We pride ourselves on paying for scrap within 30 days of invoice,’ explained Laure. There is also the opportunity to ship other goods back to the continent. French Connections have arranged for exports from Guernsey to a number of European locations.

‘We have a long and happy relationship with Guernsey. Historically trade has been successful but I believe the new access and the services provided by French Connections could be of great benefit for our region and your community.’

100 YEARS OF MANAGING PEOPLE

100 years of managing people

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Human resources professionals have their work cut out right now. Redundancies, disillusioned businesses trying to adapt to the pressures of economic uncertainty and a finite resource in people, skilled people, means the role of HR has never been more important. Fortunately, the HR profession has been around long enough to manage employees through war, attrition and revolution as Jon Taylor discovered. On the evening of 6 June 1913 in York, industrialist Seebohm Rowntree chaired what would be the inaugural meeting of the Welfare Workers Association. There were employers and managers present but the majority were Welfare Workers, some of whom were later to become leaders of the institute. The first minute book of the institute records states that ‘it was decided to form an Association of Employers interested in industrial betterment and of welfare workers engaged by them’. The first 34 members, who paid their shilling subscription included Boots, Cadbury, Chivers and Rowntree and so the forbearer to the modern Chartered Institute of Personnel and Development was born. The history of ‘managing personnel’ started around the end of the 19th century, when welfare officers (sometimes called ‘welfare secretaries’) came into being. They were women and concerned only with the protection of women and girls. Their creation was a reaction to the harshness of industrial conditions, coupled with pressures arising from the extension of the franchise, the influence of trade unions and the labour movement, and the campaigning of enlightened employers, often Quakers, for what was called ‘industrial betterment’. As the role grew there was

some tension between the aim of moral protection of women and children and the needs for higher output. The First World War accelerated change in the development of personnel management, with women being recruited in large numbers to fill the gaps left by men going to fight, which in turn meant reaching agreement with trade unions (often after bitter disputes) about ‘dilution’– accepting unskilled women into craftsmen’s jobs and changing manning levels. By the 20’s jobs with the titles of ‘labour manager’ or ‘employment manager’ came into being in the engineering industry and other industries where there were large factories, to handle absence, recruitment, dismissal and queries over bonuses and so on. Employers’ federations, particularly in engineering and shipbuilding, negotiated national pay rates with the unions, but there were local and district variations and there was plenty of scope for disputes. During the 1930s, with the economy beginning to pick up, big corporations in these newer sectors saw value in improving employee benefits as a way of recruiting, retaining and motivating employees. But older industries such as textiles, mining and shipbuilding which were

The history of ‘managing personnel’ started around the end of the 19th century, when welfare officers (sometimes called ‘welfare secretaries’) came into being.

100 YEARS OF MANAGING PEOPLE

hit by the worldwide recession did not adopt new techniques, seeing no need to do so because they had no difficulty in recruiting labour. The Second World War brought about welfare and personnel work on a full-time basis at all establishments producing war materials because an expanded Ministry of Labour and National Service insisted on it, just as the Government had insisted on welfare workers in munitions factories in the previous conflict. The government saw specialist personnel management as part of the drive for greater efficiency and the number of people in the personnel function grew substantially; there were around 5,300 in 1943. By 1945, employment management and welfare work had become integrated under the broad term ‘personnel management’. Experience of the war had shown that output and productivity could be influenced by employment policies. The role of the personnel function in wartime had been largely that of implementing the rules demanded by large-scale, state-governed production, and thus the image of an emerging profession was very much a bureaucratic one. Following the development of poor industrial relations during the 1960s a Royal Commission under Lord Donovan was set up. Reporting in 1968, it was critical of both employers and unions; personnel managers were criticised for lacking negotiation skills and failing to plan industrial relations strategies. At least in part, Donovan suggested, these deficiencies were a consequence of management’s failure to give personnel management sufficiently high priority. In the 1960s and 70s employment started to develop significantly. At the same time personnel techniques developed using theories from the social sciences about motivation and organisational behaviour; selection testing became more widely used, and management training expanded. During the 1970s, specialisms started to develop, with reward and resourcing, for example, being addressed as separate issues. Around the mid-80s, the term ‘human resource management’ arrived from the USA but it wasn’t until the 90’s that the new CIPD became the established Charter it is today. The modern face of human resources is the Chartered Institute of Professional Development. Having achieved unity amongst the personnel, training and development traditions within a single institute. Chartered status

JAN/FEB 2013 CONTACT

was granted in 2000 and the CIPD came into existence from 1 July of that year. On 1 October 2003, CIPD awarded chartered status to over 37,000 full Members, Fellows and Companions of the Institute. Today the CIPD has over 135,000 members, and is the leading organisation for HR professionals in the UK and Ireland, while commanding international respect and a growing membership in 120 countries around the world. In Guernsey the CIPD is 200 members strong and chaired by Janine Lane. One of her deputies, Caroline Shakerley-Read described the importance of CIPD in the island.’Today’s HR profession encompasses a number of specialist disciplines, including diversity, reward (including compensation, benefits, pensions), resourcing, employee relations, organisation development and design, and learning and development. All of these aspects are found in Guernsey’s modern business community, therefore CIPD is a vital component in the success of HR in the island.’ ‘The recent recession has seen a number of searching questions being asked about the purpose and future sustainability of organisations, and about the values, practices and leadership required to deliver enduring performance. The CIPD believe HR has a fundamental role to play in contributing to sustainable organisation performance, and to the substantial social and economic benefits this brings. The organisation says it is committed to playing a leading role in ensuring that HR professionals, organisations and the profession as a whole, are able to grasp the very real opportunities available now and in the future. ‘There has never been a more interesting time to be in HR. Changes in the nature of work, the diversity of the workforce, and even changes in the workplace, all within the context of a volatile, uncertain, complex and ambiguous environment, create a greater need than ever for our profession to step up. There are now so many critical business, economic and social issues that are genuinely strategic and that we, as a profession, have to engage with and have the confidence to talk to,’ said Peter Cheese, CEO of CIPD. HR occupies a powerful space in the life of modern business and through the CIPD Guernsey has a platform to help deliver a dynamic, competitive and industrious workforce.

WWW.GUERNSEYCHAMBER.COM

LOOKING FOR STAFF?

JAN/FEB 2013 CONTACT

WWW.GUERNSEYCHAMBER.COM

Looking for staff? If you think you’ve seen it all, look again. The way to recruit is changing.

Today’s economic climate means we are more concerned about unnecessary costs and making every penny count. Recruiting new staff can be expensive – wherever you look or whatever option you try, we all know costs are high, whether it is for advertising or through an agency.

But this is changing. Now Guernsey has a new and impressive method of matchmaking jobs with job seekers. Launched towards the end of 2012, jobs. gg is attractive and easy to use, for browsers as well as companies wishing to post their positions. In the ﬁrst 2 months, over 110 different advertiser accounts were created, 150 jobs posted and 18,000 visits to the website made (one company reported receiving applications just 15 minutes after posting a position). And, from only £30 per week, advertising won’t break the bank.

Jobs.gg has also been socially active. In a short space of time its Facebook page now has well over 1000 “likes”, making it the most followed job/recruitment page in the island, with 8800+ people viewing its content each week. Twitter and Linked-in are used actively to promote different jobs and help deliver a more diverse audience. Almost 400 applications have been posted directly to the advertising companies. Léonie was one of the many browsers looking for a job who has used job.gg successfully. “When I decided to return to the island, I was somewhat nervous about how I was going to search for my new role. In the past I had used all the traditional resources, such as job agencies, the paper and a good old-fashioned mailshot of my CV. I am more than certain the task of ﬁnding a new job must rank alongside moving house and getting married with regards to the stress involved. But not only that, it is the sheer amount of time the search can take.

I began my search just like everybody else; on the internet. Pages of websites were presented to me, with the majority being UK and Globally based recruitment sites, who I am sure have no idea where or what Guernsey is. All the usual suspects came up; local recruitment agencies, some of the larger companies on island and of course a few other job sites serving the Channel Islands, but more often than not these seem to be focused on tourism and catering vacancies. Then I was met by a new site, one I had not come across before. At first glance, its bright colours grabbed my attention, its simple layout made it easy to navigate, it gave me the option to look at everything, new jobs, or run a custom search. There was such a diverse range of jobs I was very impressed. What’s more, the site lets the company link their website to the ad so you can research the company, get a feeling for their values and work ethic. Excited about finding a great role, I decided to go ahead and apply - it was so straight forward I simply clicked on the link “I want this job” and filled out a few contact details. The message box is ideal as I was able to cut and past a pre written cover letter. Next, I just uploaded my CV by following the link and instructions. What’s great about the site is your cover letter and CV are sent directly to the company in the style and format you want, there are no long forms to fill in, you do not have to “click this box” and “cross that box”, tediously write out your full education, over and over again. My prospective employer contacted me directly via email shortly afterwards and we where able to work together to set up an interview time that worked best for us both. The whole experience was so smooth and I felt in control the whole time. What’s more, all of this was achieved from the comfort of my own home. No agencies, no inky fingers and no hassle. I would strongly recommend this site to anyone who is looking for a new job.”

MAXIMISING YOUR ONLINE PRESENCE

JAN/FEB 2013 CONTACT

MAXIMISING SUBSCRIBE

ATTRACT

CONTENT

BLOG

SOCIAL

INBOUND MARKETING SEO

KEYWORDS

REACH

ENGAGE

CONVERT

YOUR ONLINE PRESENCE

WWW.GUERNSEYCHAMBER.COM

Having a website is one thing, having an online presence that effectively reaches and engages new customers is something entirely different. Often a business adopts an online marketing strategy that is limited to pushing a website online, but what about taking your online presence beyond your website?

This is where I would like to introduce you to a relatively new term that encompasses all the nuances of expanding and maximising your online presence: Inbound marketing. Inbound marketing is focused on getting found by customers through the combination of search, social and content. I know what you’re thinking, sounds like marketing jargon, but stick with me on this one.

respond to? What added value can we provide around our products/services?” For example, if you sell property, produce analysis and graphs on current market trends. If you sell cameras, create resources to help budding photographers improve their skills. If you sell investment products, create a Q&A section that connects beginner investors with experts.

Traditional marketing methods focus on finding customers using techniques that are poorly targeted and unsolicited. Inbound marketing flips this concept on its head. Instead of cold calling, you create useful content and tools that prompt enquiries for more information. Rather than interrupting people with television ads, you create videos that prospective customers want to see. Instead of junk mail, you create your own blog that people subscribe to and look forward to reading. Rather than forcing your message into a crowd, with inbound marketing you attract highly qualified customers to your business.

Producing and publishing content is a good start; the next challenge is making sure it is found by the right people. This is where Search Engine Optimisation (SEO) comes into play. SEO is the process of creating, formatting and promoting websites in order to increase the number of visitors the site receives from search engines.

Creating new and regular content is the ﬁrst step to maximising your online presence. When I say “create new content” I don’t mean publish the odd piece of news! Content takes many forms ranging from product pages and videos to blog posts, photos and graphics – be creative. Ask yourself, “What will our audience engage with and

There are many aspects to SEO ranging from the way other sites link to your websites to how you use words on your own pages. It is important to be realistic when you are making your content SEO friendly, you are never going to rank above Amazon in the search engines for a term like “books”. Target keywords that your audience will be searching for, are relevant to your content and are not highly competitive; these will often be location-related and long-tail terms. Another important part of the puzzle is social media. An active social media presence is an excellent channel through which your business can

With over 4 billion Google searches a day and 800 million active Facebook users there has been no better time to maximise your online presence.

connect and engage with customers, show the human side of your company and help to establish trust and loyalty. By using platforms such as Twitter and Facebook you can promote new content and comment on industry news - this can help reaffirm your position as experts and market leaders. Reputation management forms a large part of the social media sphere, knowing how to react to positive, but more importantly, negative comments can make or break your social campaign. The best way to respond to negativity is always to offer an apology and a solution, let them know you value your customers and are willing to correct any mistakes, whether they be yours or not, immediately. Remaining static online is a sure fire way to get left in the dust of your competition. Digital marketing is full of fast moving trends, however once you strip back the fancy fads the basics remain the same: reach, engage, and convert. With over 4 billion Google searches a day and 800 million active Facebook users there has been no better time to maximise your online presence. Ben is a Director of Online Marketing at Blix and is often found with his head buried in analytical data. He is a Google Adwords and Analytics qualified individual and can be contacted at ben@ blix.co

OUTLOOK

outlook

JAN/FEB 2013 CONTACT

WWW.GUERNSEYCHAMBER.COM

In a new series of articles, Contact looks at those businesses who are competing in a global marketplace. In this ﬁrst instalment, we catch up with Eddie Saints, Cable & Wireless Communications’ chief executive who explains why CWC is well placed to maintain its international outlook while retaining a paramount interest in serving the island.

45 CWC has grown to become an international telco so can you provide us with examples of how you have generated new business from outside the islands? While CWC has played its part, generating new business has to be a collaborative approach between the public and private sectors of our community. Guernsey is incredibly competitive, far more so than many realise. The States of Guernsey’s economic develop and ICT strategy working groups are an example of the important collaboration that must take place between the public and private sectors if we are to deliver unique propositions that will maintain our competiveness in the global arena and attract new business to the island. At CWC, we play our part by ensuring continued investment in the development of our national and international network infrastructure as a foundation upon which the social and economic development continues. Examples of which have been our investment in diverse subsea ﬁbre optic cable systems, national network expansion, data security and protection, 24 hour network surveillance and monitoring, and the building of data centres facilities to enable storage, hosting and cloud computing for businesses using next generation technology. We have found that when companies look to relocate to the island, they need to be conﬁdent that the technologies are available and that service providers have the capacity to deliver. The diverse range of companies operating on a global scale from Guernsey is testament to that availability and capacity.

As part of the technology revolution in recent years, CWC has invested heavily in training and personnel. Are you confident to say you have a ‘world class’ team running the business? With over 200 staff, CWC is one of the island’s largest employers and we are proud of the fact that 97% of our workforce are local. We have always had a strong ethos on training and our aim is to promote from within wherever possible. In 2012, we launched our own apprenticeship scheme aimed at developing its future workforce. We identified a need for local staff to be specifically trained for what is a fast-moving industry and so launching the Sure Academy allows us to find talented individuals and give them the right training and support so that they become an integral part of the company’s future success. Four apprentices joined the two year programme in September and will spend 12 months in residential technical support delivering products to domestic customers, six months in IP support working on residential and business products and six months within retail. Through the introduction of our ‘Lead the Way’ employee engagement programme, everyone is empowered to take the initiative to improve how we work together to move the local business forward, constantly improve the offerings and service we provide customers and make the business a success.

OUTLOOK

The Commerce & Employment minister is keen for Guernsey to become a world-renowned digital destination. What message do you have for government when it comes to the key drivers for the introduction of the States new ICT strategy due later this year? Technology will be key to the island’s future economic growth, it will open up new markets, enhance international business connectivity and boost productivity and efficiency. To achieve that, there needs to public private partnerships. We have made it very clear to the States of Guernsey, in the many meetings we have had with them, that we are committed to working together to promote the excellent technological capability that already exists on the island and which, through our continued programme of investment, will develop even further. This will ensure that the Bailiwick is recognised as continuing to be able to compete on a truly global platform. There was a risk that Guernsey could have been perceived as lagging behind Jersey following JT’s much-publicised, and criticised £40m. project to develop a fibre optic network which could potentially offer the fastest connectivity in the world. That project has received significant financial investment from the States of Jersey, something that we in Guernsey have not received nor do we need to. As the owners of the island’s communication network, CWC stands by its obligation and commitment to continue its investment in new and developing technologies to ensure the island’s communication needs are fully catered for. The Oxford Economics report, which the States of Guernsey has endorsed, recommends that the States works with the private sector and the regulator to identify issues, look at alternatives and ensure that the island’s broadband connectivity remains internationally competitive and we wholeheartedly support that approach. We take our obligation to the island very seriously. The reality is that even without Government subsidy, CWC continues to invest up to £10m. per year in the telecoms infrastructure with the aim of delivering the same capabilities that JT’s Gigabit Isles initiative will, but in a shorter timeframe.

JAN/FEB 2013 CONTACT

Guernsey’s ﬁbre infrastructure may be ﬁt for purpose today but can you reassure readers that it will be the same in years to come?

You have a strong track record for innovation. The latest being Sure TV so tell us about this and how you go about identifying new solutions/services?

As demonstrated in the previous answer, the investment in Guernsey’s telecoms infrastructure has been signiﬁcant and has ensured that the network we inherited from Guernsey Telecom, which was not ﬁt for purpose, has been able to meet the needs of 21st century customers, whether they are home or business users.

Customer research is key to us understanding the needs of our customers and how we as a company are doing and what we can do to meet those customer needs. We are the only telecoms provider to have an on-island call centre, which is available seven days a week, and we have recently launched a new division dedicated to improving customer experience.

As an example of how we continue to invest, we launched Superfast Broadband in August last year. This followed a £1m. upgrade of the broadband network and the installation of roadside broadband cabinets, known as MSANs, around the island, which, in effect, brings our exchanges closer to properties, thereby enhancing the broadband speeds that we are able to provide. The new service will deliver download speeds of up to 40Mb/s and upload speeds of up to 2Mb/s and is initially available to around 75% of properties across the Bailiwick. We continue our expansion plans to install additional MSAN cabinets around the island in the coming months, with the aim of making Superfast Broadband accessible to all Bailiwick properties at speeds up to 100Mb/s by the end of this year at greater coverage and lower pricing compared with our competing jurisdictions.

The launch of Sure TV involved extensive research and a signiﬁcant investment in technology but we are delighted with the end product which aims to revolutionise Guernsey’s TV market. With more channels than Freeview, better recording functions than Sky +, an app-based programme guide and out of the home remote recording, Sure TV gives islanders a real choice in TV platforms. It offers popular channels that are currently not available to Guernsey’s Freeview viewers, including ITV4, Film 4, Five, Five USA, CITV and local radio stations. It also incorporates features such as High Deﬁnition TV (HDTV), up to 160 hours of recording time and the ability to record two channels whilst watching a third. Sure TV viewers will also be able to pause and rewind shows whilst they are watching programmes, have easy access to multi-room viewing and will even be able to browse the programme guide and set the box to record whilst away from their house. The set-top box also acts as a full media centre playing videos, music and pictures via the USB port or directly from a computer.

WWW.GUERNSEYCHAMBER.COM

The promise of ‘business as usual’ may fall on those deaf ears that believe CWC’s future may no longer be in safe hands. Can you update us on how the Batelco takeover is progressing and provide us with more information on the company itself and how it can beneﬁt Guernsey? It is important to stress that this is not a takeover. In December, Cable & Wireless Communications announced that it has agreed the sale of its Monaco & Islands division, of which CWC and our consumer brand Sure in the Channel Islands are part of, to Bahrain Telecommunications Company (Batelco). The agreement, which is subject to regulatory approval, is very positive news for Guernsey. Batelco has already committed to the continuing development of the businesses in the Channel Islands and we will also beneﬁt from Batelco’s international partnerships and relationships. Batelco’s aim is to build a telecoms business of global relevance of which the Channel Islands will be an important part. They want to continue the development of Sure as a market leader. The team here is very excited about the opportunities that Batelco’s investment will bring to the island that will enhance our focus on delivering the best services to our customers.

Through your international networks can you provide examples of how you have helped local businesses enter international markets? CWC has a wealth of experience of building networks across the world. As a telecoms provider, we have global capacity that brings the world to the island’s doorstep and has vast experience of operating in international business centres across the world. So you could say we are one of the unseen forces that underpins our island’s success on a daily basis. International firms such as CPA Global and law firm, Ogier, already work with CWC to ensure that their offices have 24/7 communications of the highest standard. CWC’s experience and expertise in the delivery of global telecom networks were two crucial elements in the company winning the tender to design and install Ogier’s global wide area network (WAN). The fully managed WAN reaches across three continents and was perhaps the first time that a locally-based telecoms operator has won a contract to install a global corporate network. Up against competition from major multinationals, our expertise was an important deciding facing but it was the match between CWC’s global footprint and the offshore finance centres in which Ogier operates that really impressed the law firm. Importantly, even as Ogier makes plans for future expansion, the law firm knows that CWC is already present in many of the jurisdictions in which it may potentially operate.

The success of project Hugo (submarine cable network) was conﬁrmed when you won the ‘Connectivity Supplier of the Year’ award at the E-Gaming Review awards and were also on the shortlist for the ‘Data Centre of the Year’. What is the next large scale award winning project for CWC? It really isn’t about winning awards but more about delivering a service that meets the needs of our customers. With the acquisition by Batelco, we believe that the future is very exciting for Sure in the Channel Islands and we are looking forward to working with them to continue growing the business and ensuring the island has the telecommunications network it needs to compete on a global platform.

PRIVATE MEMBERS

JAN/FEB 2013 CONTACT

Private members Mr Callum Beaton

Tel 238537

callum@callumbeaton.com / www.callumbeaton.com

Mr Jon Bridel

Tel 714609

jonbridel@cwgsy.net

Mr Peter Budwin

Mr Ronald Knight Mr Jan Kuttelwascher

Tel 716134

Mr Paul Luxon Deputy Rhoderick Matthews

fcarvill@gfsc.gg

rhodmat@aol.com Tel 239372

gccolcough@yahoo.co.uk Tel 243992

Tel 243434

Tel 256720

Tel 07781 125047

Tel 245401

Tel 230711

Tel 267472

Tel 07781 117980

Tel 266562

Tel 254326

Tel 266188

Tel 258227

Tel 238128

Mr Jeremy C S F Smithies Mr John Stares Deputy Martin John Storey Mr Carl Symes Deputy Jenny Tasker Mrs Gillian Tidd Mr Jeff Vidamour

Tel 712744

Mr Stephen M Jones

Tel 246675

Tel 232790

Tel 736917

Tel 724290

Tel 701528

Tel 258402

Tel 267048

Mr Tony Webber

Tel 07781 166349

anthonywebber@cwgsy.net Tel 715099

Mrs Ann – Margaret Whitaker offshore.properties@cwgsy.net

jonessm@guernsey.net

Tel 242173

jvidamour@cwgsy.net

annehough1@gmail.com

Deputy John Gollop

Mr Norman Silvain

sassafras@guernsey.net

hodder@cwgsy.net

Anne Hough

Tel 263930

jenny@taskeronline.com

garrett@cwgsy.net

Mr John Hodder

Mr Roy Sarre

jardincache@cwgsy.net

jgw@consultant.com

Mr Mike Garrett

Tel 256625

martin.msci@cwgsy.net

bernard@ﬂouquet.com

Mr Julyan Gardener-Wheeler

Mr Tim Robins

j_stares@hotmail.com

tour.leader@birdmanofguernsey.com

Mr Bernard Flouquet

Tel 247592

smithies@guernsey.net

dunlop@guernsey.net

Mr Tim Earl

Mr Steve Park

norman@efaze.com

deirdre@fws.gg

Mr Fergus Dunlop

Tel 258451

madroy@cwgsy.net

rupertdorey@mac.com

Miss Deirdre Dudley - Owen

Mr Andy Morgan

robins@cwgsy.net

dadd@cwgsy.net

Mr Rupert Dorey

Tel 723276

stevepark@guernsey.net

johnnypcurran@hotmail.com

Mr Roger Dadd

Ms Carla McNulty Bauer

anmo75@hotmail.co.uk

cooney@guernsey.net

John Curran

Tel 266808

carlamcnultybauer@cwgsy.net

mcollins@guernsey.net

Mr Robert Cooney

Mr Nick McCathie

Tel 729642

nick.mccathie@mccathie.gg

garry.collins@cwgsy.net

Mr Mike Collins

Tel 07911 103460

pluxon@gmail.com

Ms Fionnuala Carvill

Mr Garry Collins

Tel 726312

jankuttelwascher@yahoo.co.uk

thewins@guernsey.net

Mr Geoff Colcough

Tel 715150

rgknight@cwgsy.net

Tel 235851

Tel 700386

WWW.GUERNSEYCHAMBER.COM

CHAMBER DIRECTORY LISTINGS

A 2E2 Mr Rene Brun sales@2e2.gg

2Mi Financial Services Ltd Mr Sean Martin sean@2mi.gg

A1 Distributors Ltd Mrs S Lesbirel orders@a1.gg

A E Meadowcroft Engineering Mr Paul Meadowcroft aemengineering@cwgsy.net

AO Hall Advocates Mrs Louise Hall enquiries@aohall.com

A+ Accounting Ltd Ms Viola Nyari info@aplusguernsey.co.uk

ABM Ltd Mr Jamie Falla atelier@mooarc.com

ABN Amro (Guernsey) Ltd Mr Graham Thoume graham-thoume@gg.abnamro.com

ABN Amro Asset Management (Gsy) Ltd Mr Frank Moon frank.moon@gg.abnamro.com

Active Group Ltd Mr Wayne Bulpitt info@activeoffshore.com

Adam & Company International Ltd Mr John Judge adamint@adambank.com

Admiral Training & Development Corp Mr Derek Knowles admiral@guernsey.net

Advantage HR Limited Ms Georgette Scott info@advantagehr.gg

AFR Advocates Adv Mark Ferbrache info@afradvocates.com

Aircraft Servicing Gsy Ltd Mrs K Newman info@ﬂyasg.co.uk

Airtel-Vodafone Ltd Mr Ian Campbell ian.campbell@airtel-vodafone.gg

Albany Chambers Ms Kari Longan info@albanychambers.co.uk

Albany Trustee Company Ltd Mr Anthony Holt info@albanytrustee.com

Alliance Cash & Carry Ltd Mr Christopher Fish alliance@cwgsy.net

Computing

Tel 737000 www.2e2.gg Financial Services

Tel 726277 www.2mi.gg Cleaning Supplies

Tel 748433 www.a1.gg Engineering

Tel 727715

Advocates

Tel 723723 www.aohall.com Accountants

Tel 246404 www.aplusguernsey.co.uk Architects

Tel 728886 www.mooarc.com Banking

Tel 751000 www.abnamroprivatebanking.gg Banking

Tel 751000 www.abnamroprivatebanking.gg Finance

Tel 711822 www.activeoffshore.com Banking

Tel 715055

Training

Tel 251095

Consultants

Tel 730737 www.advantagehr.gg Advocates

Tel 743999 www.afradvocates.com Engineering

Tel 265750 www.ﬂyasg.co.uk Telecoms

Tel 230030 www.airtel-vodafone.gg Advocates

Tel 715105 www.albanychambers.co.uk

Tel 724136 www.albanytrustee.com Financial Services

Mik Underdown mu@albecq.com

Tel 740300 www.albecq.com

Mr Bruno Kay-Mouat bruno@aldshp.co.uk

Wholesale

Tel 246827

Alpha Estates Ltd

Estate Agents

Mr David Ingrouille david@alphaestates.net

Tel 729891 www.alphaestates.net

Alternative Solutions Ltd

Computing

Mr Jason Hunt info@asl.gg

Tel 701234 www.asl.gg

Amalgamated Facilities Mr Chris Leach chris.leach@amalgamatedfm.com

Property

Tel 252111 www.amalgamatedfm.com

Amysons (1978) Ltd Mr Dennis Steer

Annandale Ltd Mr Richard Ogier richardo@annandale.gg

Retail

Tel 245713 Building

Tel 253088

Anne Drury Ms Anne Drury annedrury72@yahoo.com

Anson Group Ltd Mr John Le Prevost reception@anson-group.com

Apax Partners Guernsey Ltd Ms Denise Fallaize denise.fallaize@apax.com

AP Group Ltd Ms Gina Le Prevost gina@apgroupglobal.com

Appleby Mr Gavin Ferguson gferguson@applebyglobal.com

Aquarius Acccounting Services Limited Ms Tracey Van Zanten tracey@aquariusaccounting.gg

Retail

Tel 722113

Fund Management

Tel 722260 www.anson-group.com Fund Management

Tel 810000 www.apax.com Employment

Tel 715757 www.approvedpersonnel.com Advocates

Tel 755600 www.applebyglobal.com Accountants

Tel 715611

Aqua-Star Ltd Mr G P J Wilson aquastar@guernsey.net

Arborcraft Ltd Mr Jonathan Skillet durango95@cwgsy.net

Archer Mr David Archer darcher@cwgsy.net

Archivist Mr Bryan Smitheram ofﬁce@archiviststorage.com

Ardel Holdings Ltd Ms Sarah Nicholls enquiries@ardeltrust.com

Marine

Tel 244550 www.aquastar.gg Garden/Land

Tel 265296

Management Consultancy

Tel 265650

Archive Services

Tel 251484

Trust & Company Administration

Tel 723573 www.ardelholdings.com

DIRECTORY UPDATE

Administration

Albecq Trust Co Ltd

Alderney Shipping Co Ltd

Shipping

Tel 724810

To keep things current please check your company listing and inform us of any changes. Email: jon@lighthouseci.com Argyll Investment Services Ltd Mr Stuart Place argyll@argyllinvestment.com

Fund Management

Tel 740044 www.argyllinvestment.com

JAN/FEB 2013 CONTACT

Arrowsmith Marlowe Ltd

Cleaning Contractors

Mr Hugh S E Roe maria@arrowsmithmarlowe.com

Tel 728801

Artemis Trustees Ltd Mr Robert Sinclair info@artemisci.com

ASA Recruitment Mr Tim Booth tim@asa-recruitment.com

Ashton Barnes Tee Clare Tee keith.pengelley@guernseylegal.com

Aslett Naftel Mr Gary Naftel admin@aslettnaftel.com

Finance

Tel 729466 www.artemisci.com Employment

Tel 711133 www.asa-recruitment.com Advocates Notaries

Tel 724124 cat@guernseylegal.com Architects and Surveyors

Tel 736441 www.aslettnaftel.com

Baudains Trade Supplies Mr Peter Baudains peter@btsgsy.com

BDO Limited

Accountants

Mr Paul Burnard paul.burnard@bdo.gg

Tel 724561 www.bdo.gg

Beckfords Funeral Services Ltd Ms Jane Duquemin enquiries@beckfords.com

Bedell Cristin Advocates Mrs Annie Zunino mark.helyar@bedellgroup.com

Beghins Shoes Ltd Mr G Macrae

Bella Luce Hotel & Spa Atlantis Marine Ltd Mr Patrick Wheeler info@atlantismarine.biz

Marine

Tel 258514 www.atlantismarine.biz

Mr Luke Wheadon luke@bellalucehotel.com

Best Books Ltd Atlas Consulting Group Mr David Thompson dt@atlas.guernsey.com

Consultancy

Tel 730500 www.atlas.guernsey.com

Mr Colin E Langlois admin@bestbooks.gg

Betley Whitehorne Aurigny Air Services Mr Clive Acton clive.acton@aurigny.com

Airlines

Tel 266444 www.aurigny.com

Mr Chris Betley hello@betleywhitehorne.com

B K S Ltd Trading as Beekers Avant Garden Guernsey Ltd Mr Nick Martel avantgarden@cwgsy.net

Avenue Flowers & Design Ms Alison Lythgoe ﬂorist@avenueﬂowers.net

AWS Design & Sign Group Mr Arthur Pugh awsgroup@cwgsy.net

Retail

Tel 230566 www.avantgardenguernsey.com Retail

Tel 724442 www.ﬂoristguernsey.co.uk Signs

Tel 728283 www.awsgroup@cwgsy.net

B & Q (Retail) Ltd Mr Michael Penney moneypenney@cwgsy.net

B & S Builders Mr Barry B Singleton

Babbe Adv Simon Howitt mail@babbelegal.com

Bank Julius Baer & Co Ltd Mr Tony Crawley tony.crawley@juliusbaer.com

Bank of Cyprus (CI) Ltd Mr Andrew Dempster andrew.dempster@gg.bankofcyprus.com

Bank Sarasin & Co Ltd, Guernsey Branch Mrs Nicolla Tanguy nikki.tanguy@sarasin.gg

Barclays Wealth Mr Garry Dayes garry.dayes@barclayswealth.com

Barras Car Centre Ltd Mr Martyn Torode martyn@barrascarcentre.co.uk

Bas Mooarc Mr Jamie Falla atelier@basmooarc.com

Mr B J Le Prevost

Black Horse Offshore Ltd Mr Phil Le Cheminant phillip.lecheminant@blackhorse.co.uk

Black Vanilla Jade Hall jade@black-vanilla.gg

Blanchard Build Supplies Mr James Roberts jamesr@blanchard-ald.com

Blenheim Group Mr Peter Howe info@blenheimgroup.com Retail

Tel 713005

Building

Merchant

Tel 248822 www.btsgsy.com

Blue Diamond Ltd Mr Alan Roper alan@bluediamond.gg

Boatworks +

Funeral Directors

Tel 264202 www.beckfords.com Advocates

Tel 812812 www.bedellgroup.com Retail

Tel 720981 Hotel and Catering

Tel 238764 www.bellalucehotel.com Book Keeping

Tel 253332 www.bestbooks.gg Advertising & Marketing

Tel 725115 www.betleywhitehorne.com Retail

Tel 200370 Finance

Tel 710411

Advertising and Marketing

Tel 729229 www. black-vanilla.gg Building

Tel 822722

Administration

Tel 715200 www.blenheimgroup.com Garden Centres

Tel 210280 www.bluediamond.gg Marine

Tel 240138

Mr Mark Nightingale boatworks@cwgsy.net

Advocates

Bonsai (Mal Trading Ltd)

Manufacturing/Retail

Mr Matthew Rolfe info@bonsaigroup.gg

Tel 200011 www.bonsaigroup.gg

Tel 713371 www.babbelegal.com Banking

Tel 726618 www.juliusbaer.com Banking

Tel 716026

Banking

Tel 739801

Banking

Tel 755367 www.barclayswealth.com Motor Garage

Tel 249915 www.barrascarcentre.co.uk Architects

Tel 728886 www.basmooarc.com

Books & Company Ltd Mr John Merrien john.merrien@cwgsy.net

Boots The Chemist Ltd Mr Luke Huntley luke.huntley@boots.com

Bordage Monumental Works Ltd Mr Martyn C Renouf

Tel 714224 www.boatworksguernsey.com

Chartered Accountants

Tel 07781 106688 www.booksandcompany.gg Retail

Tel 723565

Building & Monumental Masons

Tel 721415

Bordeaux Services (Gsy) Ltd

Fund Management

Mr Peter Radford peter.radford@bordeauxservices.com

Tel 715167 www.bordeauxservices.com

Bougourd Ford

Motor Garage

Mr Iain Carse md@ford-ci.co.uk

Tel 724774 www.ci-cars.net

Boulangerie Victor Hugo

Hotel & Catering

Mr R Karim boulangerievh@cwgsy.net

Tel 714714 www.boulangerie.gg

WWW.GUERNSEYCHAMBER.COM

BPP Professional Education Miss Rowena Morris rowenamorris@bpp.com

Brehon Ltd Mrs Sarah Hancock sarah@brehon.co.uk

Breqhou Marine Operations Ltd Mr Gary Ward gary@islebc.com

Brewin Dolphin Ltd Mr Adrian Clayton adrian.clayton@brewin.co.uk

Bridgewater Limited Mr Barry Le Pelley barry@bridgewater.co.gg

Training

Tel 266176 www.bppoffshore.com Accountants

Tel 233009 www.brehon.co.uk Shipping

Tel 722388 www.francetoguernseyfreight.co.uk

Tel 722221 www.bridgewater.co.gg Surveyors

Tel 713573 www.brittain-hadley.com

Building & Technical Services C.I. Ltd Mr Stephen J Jacobs steve@airconditioning.je

Butterﬁeld Bank (Guernsey) Ltd Mr John Robinson john.robinson@gg.butterﬁeldgroup.com

BWCI Group Mr Stephen Ainsworth mail@bwcigroup.com

Mr Marc Laine marc.laine@c5alliance.com

Cable & Wireless Gsy Ltd Ms Jess Bisson jess.bisson@cw.com

Tel 711521 www.butterﬁeldbank.gg

Caplain Glasshouse Services Ltd Mr Eric J Caplain caplainglass@guernsey.net

Career Events Limited Mr Anthony Reynolds info@careerevents.co.uk

Carey Group Mr Tim Bush tim.bush@careygroup.gg

Tel 725156

Catherine Best

Jewellers

Mr P Freeman paul@catherinebest.com

Tel 237771 www.catherinebest.com

CBO Projects

Computing Consultants

Mr Philip Smith philip.smith@cboprojects.com

Tel 07781128208 www.cboprojects.com

Celaro Ltd

Retail

Tel 724721

The Chain Limited

Computing

Mr Carl Ceillam carl@chainci.com

Tel 257008 www.chainci.com

Actuary

Tel 728432 www.bwcigroup.com

Chandler Backer & Co

Accountants

Mr Martyn Mahe info@chandlerbacker.com

Tel 254550 www.chandlerbacker.com

Channel Insurance Brokers Ltd Mr B M Thomson cib@channelinsurancebrokers.co.gg

Insurance

Tel 726971 www.channelinsurancebrokers.co.gg

Channel Island Ceramics Computing IT / Communications

Tel 07781 101145 www.c5alliance.com Telecommunications

Tel 757501 www.cwguernsey.com

Tel 244433 www.campbell-bloese.com

Mr Andre Lenormand capitalpvc@cwgsy.net

Retail

Mr A Bran tony.carpetselection@cwgsy.net

Banking - Private

Mr Nick Barton admin@campbell-bloese.com

Capital PVC Building Supplies Ltd

Carpet Selection Centre (C.I.) Ltd

Mrs Allison Forman celaro@cwgsy.net

Consultancy

Mr Andy Le Flem andy@capelles.co.uk

Tel 727272 www.careyolsen.com

Building

Tel 715530

Campbell & Bloese Ltd

Capelles Building Stores Ltd

Advocates

Ms Emma Mauger emma.mauger@careyolsen.com

Advocates

Tel 740002 www.brownsadvocates.com

C C5 Alliance Limited

Carey Olsen

Accountants

Mr Graham Hollingsworth graham.hollingsworth@bhg.eu.com

Adv Adrian Brown adrian.brown@brownsadvocates.com

To keep things current please check your company listing and inform us of any changes. Email: jon@lighthouseci.com

Banking

Tel 736682 www.brewin.co.uk

Brittain Hadley Partnership

Browns Advocates

DIRECTORY UPDATE

Building Services

Tel 245897 www.capelles.co.uk Merchant

Tel 726151

Mr John Litchﬁeld mail@channelislandceramics.com

Distribution

Tel 234000 www.channelislandceramics.com

Channel Island Data Services Ltd

Debt Recovery

Mr Stuart Ayres stuart@offshorecreditcheck.com

Tel 720028 www.offshorecreditcheck.com

Channel Island Postal Bid Sales

Mail Order

Mr Derek Tomlin dtomlin@cipostalbids.co.uk

Tel 727353

Channel Islands Skills Academy

Training

Mrs Susie Andrade susie@cisa.gg

Tel 244904 www.cisa.gg

Channel Island Toys

Embroiderers

Mr Andrew Deane citoys@channel-teddy.co.uk

Tel 723871 www.channel-teddy.co.uk

Channel Islands Co-Operative Society Ltd Building

Tel 244159 www.caplainglass.com Business Services

Tel 258505 www.careersevents.co.uk Pension Providers

Tel 737203 www.careygroup.gg

Mr Colin Macleod brianp@ci-coop.com

Channel Islands Motor Factors Ltd Mr N Robert nigel.cimf@guernsey.net

Retail

Tel 245802

Motor Garage

Tel 248411 www.guernsey.net/mcimf/index.html

Channel Television Ltd

Television Broadcasting

Ms Gillian Smart gillian.smart@channeltv.co.uk

Tel 241888

Channel Welders Ltd Mr Toni Clayton toni.clayton@channelwelders.gg

Chateaux Estate Agency Ltd Mr David Corson david@chateaux.gg

Engineering

Tel 246262

Estate Agents

Tel 244544 www.chateaux.gg

JAN/FEB 2013 CONTACT

Cherry Godfrey Finance Ltd

Banking

Mr David Cherry dcherry@cherrygodfrey.com

Tel 711666 www.cherrygodfrey.com

Cherry Godfrey Insurance Services Ltd

Insurance

Mr David Cherry insurance@cherrygodfrey.com

Tel 711666 www.cherrygodfrey.com

Christies Leisure Group

Hotel & Catering

Mr Philip Collinson manager@christiesrestaurant.com

Tel 724379 www.christiesrestaurant.com

CIA Limited

Fund Management

Mr Nick England nick@cia.gg

Tel 725020 www.cia.gg

C I Lighting Ltd

Wholesale

Mr Roy Rogers cilighting@cwgsy.net

Tel 728911

Claire Bosq Scott 4 Star Services

Clegg Gifford & Co Ltd Mr Karl Richards gsy@cglloyds.co.uk

Tel 740205 www.cleland.gg

Clos De Vaul Creux

Catering

Ms Leigh Gibbins leighgibbins@cwgsy.net

Tel 832527 www.closdevaulcreux.co.uk

Clydesdale Bank International

Banking

Tel 754929 www.clydesdalebankinternational.com

Coast Media Katie Blampied katie@coastmediaci.com

Cogent Ltd Mr Nick Ferris nick.ferris@cogentlimited.com

Collas Crill Group Services (Guernsey) Ltd

Advertising & Marketng

Tel 735450 www.coastmediaci.com Trust & Company Administration

Tel 706789 www.cogentlimited.com Advocates

Tel 734212 www.collascrill.com

Collenette Jones Ltd

Accountants

Mr Gareth Nicolle gareth@cjco.gg

Tel 246324 www.cjco.gg Wealth Management

Tel 712889 www.collinstewartwealth.com Property

Tel 01534 631409

Ferry Operator

Mr Jan Milner jan.milner@condorferries.co.uk

Tel 729666 www.condorferries.com

Continuity SOS Ltd

Computing Consultants

Mr Richard Bush richard.bush@continuity-sos.com

Tel 266799 www.continuity-sos.com

Cooper Brouard Ltd

Estate Agents

Mr Matt Brouard matt@cooperbrouard.com

Tel 236039 www.cooperbrouard.com

Coppolo & Coyde Ltd Mr Jonathan Coyde jonathan@copcoy.com

Mr A Creasey anthony.creasey@creaseys.com

Create Limited Mr James Barker info@create-architecture.com

Tel 246324 www.guernsey-cream.com Retail

Tel 720203 www.creaseys.com Architects

Tel 259333 www.create-architecture.com Photographer

Investment Advisors, Private Banking, Finance

Tel 713588 www.climate-controls.com

Condor Ferries

Creaseyâ&#x20AC;&#x2122;s Ltd

Import/Export

Credit Suisse (Gsy) Ltd

Engineering

Mr Steve Marie enquiries@compropci.com

Mr P Kluyver p.kluyver@guernsey-cream.com

Tel 243878 www.cranfords.co.uk

Insurance

Mr B H Bisson mail@climate-controls.com

Comprop (C.I.) Limited

Cream Services (Gsy) Ltd

Estate Agents

Tel 07911 719539 www.creativephotography.gg

Climate Controls Ltd

Mr Charlie Roger croger@collinsstewart.com

Mr Brian Castle sales@cranfords.co.uk

Tel 710615

Mr Mike Brehaut mike@creativephotography.gg

Accountants

Mr A H G Dick-Cleland info@cleland.gg

Collins Stewart Wealth Management

Cranford Estate Agency Ltd

Translator & Interpreter

Tel 07797 828950 www.cbs4starservices.com

Tel 728987 www.cglloyds.co.uk

Cleland & Co Ltd

Mr Iain Beresford ian.beresford@collascrill.com

Mrs Corinne Joy corinne.joy@cwgsy.net

Creative Photography Limited

Ms Claire Bosq Scott contact@cbs4starservices.com

Mr James Blower james.blower@clydesdalebankinternational.gg

Corinne Joy

Consultancy

Tel 247248 www.copcoy.com

Mr Peter Webster guernsey.location@credit-suisse.com

Credit Suisse Trust Ltd Ms Anne Bigeard anne.bigeard@credit-suisse.com

Crescent Buildings Ltd Ms Alyson Finer alysonďŹ ner@yahoo.co.uk

Cresswell, Cuttle & Dyke Mr Andrew Dyke mail@ccd-architects.com

C T Plus Guernsey Ltd Ms Camilla Poole camillapoole@hctgroup.org

Tel 719000 www.credit-suisse.com/guernsey Trust & Company Administration

Tel 719100 www.cstrust.com Commercial Property Landlord

Tel 790109

Architects

Tel 726461 www.ccd-architects.com Public Transport

Tel 700456 www.buses.gg

D D.D.S. Archive Storage Ltd Mr J B Kempson ddsarchive@cwgsy.net

Archive Services

Tel 720113

Da Nello Ltd

Hotel & Catering

Mr Tim Vidamour admin@danello.gg

Tel 721552 www.danello.gg

De Jersey, B R

French Polisher

Mr B R De Jersey bdejersey@cwgsy.net

Deloitte LLP

Tel 247356

Accountants

Mr Rick Garrard rgarrard@deloitte.co.uk

Tel 724011 www.deloitte.co.uk

Design Village Ltd

Manufacturing

Mr David Inder dave.inder@designvillage.gg

Dexion Capital (Guernsey) Ltd Mrs Carol Kilby jayne.robilliard@dexioncapital.com

Deutsche Bank Int Ltd Mr Andreas Tautscher andreas.tautscher@db.com

Tel 232773 www.designvillage.gg Fund Management

Tel 743940 www.dexioncapital.com Banking

Tel 702000 www.dboffshore.com

WWW.GUERNSEYCHAMBER.COM

DIRECTORY UPDATE

E I Sturdza Strategic Management Ltd

To keep things current please check your company listing and inform us of any changes. Email: jon@lighthouseci.com

Ernst & Young LLP

Mr Adam Turberville a.turberville@eisturdza.com

Diana Thompson - Notary Public Mrs DianaThompson diana@guernseynotary.com

Digimap Ltd

Direct Social Services Ltd T/A DPS Locums Mr Roger Seaforth rseaforth@guernsey.net

Mrs Mandy Trotter mandy.trotter@dominion-funds.gg

Dorey Lyle & Ashman Ltd Mr Adrian Ashman dlashman@cwgsy.net

Doyle Motors Ltd Mr Pierre J Payne pierre@doylemotors.co.uk

Drury (Anne) Mrs Anne Drury annedrury72@googlemail.com

Mechanical & Electrical

Mr Paul Fletcher paul@e-si.com

Tel 200388 www.e-si.com

Mr Brian Evans info@evansofﬁceinteriors.com

Agencies

Executive Car Services

Merchant

Tel 725460 www.dhs.gg Fund Management

Tel 734344 www.dominion-funds.com Consultancy

Tel 258123

Mr Andy Ogier executivecars@cwgsy.net

Evolution (Guernsey) Ltd Stephen D Rea steve@evolution.gg

Tel 724025 www.doylemotors-honda.co.uk Retail Antique Dealer

Tel 722113

F Haskins & Co Adv Felicity Haskins haskins@haskins-co.com

Mr David Falla dfalla@falla.com

Feel Unique at Au Caprice Mrs Gee Marsh ocapel@feelunique.com

Ferryspeed (Guernsey) Ltd

Mr Magnus Pifﬂ enquiries@dukeofnormandie.com

Tel 721431 www.dukeofnormandie.com Retail

Tel 246844 www.dwaﬂooring.com

Mr Martyn Langlois mlanglois@ferryspeed.com

Finigan & Gibson Mr D J Finnigan

Firstcall Recruitment Ltd Miss Tina Quertier info@ﬁrstcall.co.gg

Fletcher Sports Ltd Mr Terry Ferbrache ﬂetchersports@hotmail.com

Focus HR Solutions Ltd E.A. Carey (Europe) Ltd Mr Marcus Jones marcus@eacarey.co.uk

Mail Order

Tel 747751 www.eacarey.co.uk

Mrs Becky Machon katie@focushrs.com

Forest Stores Ltd East Harbour Associates Ltd Mr Jonathan Guillemet jonathan@east-harbour.com

Management Consultants

Tel 712826 www.east-harbour.com

Mr K Bienvenue foreststores@cwgsy.net

Framecraft Ltd Eaton Place Investments Ltd Mr O E Faborsky centrumgsy@aol.com

Investment Services

Tel 721069

Mr J Brache framecraft@cwgsy.net

French Accents Ecoscreed (CI) Limited Mr Andy Allen andy@ecoscreedci.com

Building

Tel 07781 457217 www.ecoscreedci.com

Ms Lisa Davey french.accents.plus@cwgsy.net

Fuel Supplies (C.I.) Ltd EFG Private Bank (C.I.) Ltd Mr Chris Rowe info@efgci.com

Banking

Tel 723432 www.efggroup.com

Ofﬁce & Business Equipment

Tel 253277 www.evansofﬁceinteriors.com Transport

Tel 07781 155545 www.executivecarsguernsey.com Coaching, Consulting, Training & Mentoring

Tel 714412 www.evolution.gg

F Falla Associates Int. Ltd

Motor Garage

Hotel & Catering

Mr H B Sarre dwa@dwaﬂooring.co.uk

Evans Ofﬁce Interiors

Tel 700321 www.digimap.gg

Duke Of Normandie Hotel

DWA (Arundell, D W & Co Ltd)

Tel 717400 www.ey.com/channel_islands

E-Si Limited

Tel 723996 www.dixcart.com

Domestic Heating Services (Wholesale) Ltd

Accountants

Notaries

Fiduciary

Mr John Nelson john.nelson@dixcart.co.gg

Consultancy

Tel 07781 109289 www.elmcompliance.com

Tel 730959 www.guernseynotary.com

Tel 255588 www.dpslocums.com

Dixcart Trust Corp Ltd

Dominion Fund Management Ltd

Mr Graham Parrott eyguernsey@uk.ey.com

Mapping

Mr Colin S Le Conte colin@digimap.gg

Mr Martyn Duquemin martyn@dhs.gg

Tel 707139 eww.eisturdza.com

ELM Compliance Consultants Limited Ms Emma Mauger emma@elmcompliance.com

Fund Management Investment Advisers & Managers

Mrs S Garbutt s.garbutt@fsci.co.uk

Advocates

Tel 721316 www.haskins-co.com Architects

Tel 728020 www.falla.com Retail sales of perfume and cosmetics

Tel 729721

Freight Distribution

Tel 249094 www.ferryspeed.com Building

Tel 247290 Employment

Tel 714634 www.ﬁrstcall.co.gg Retail

Tel 724114

Human Resources

Tel 728824 www.focushrs.com Retail

Tel 238395

Art Galleries

Tel 254184

Retail

Tel 248500

Fuel & Energy Distribution

Tel 200800 www.fsci.co.uk

JAN/FEB 2013 CONTACT

Fuller Group Ltd

Property

Mr Alex Fuller contact@fullergroup.co.uk

Tel 730702 www.fullergroup.co.uk

Fultura Ltd

Computing

Mr Steve Vowles info@fultura.net

Tel 710047 www.fultura.net

Fumoto Engineering of Europe Ltd

Agencies

Mr Richard Fleming sales@fumoto-valve.com

Tel 716987 www.fumoto-valve.com

Fusion Systems Ltd

Computing

Mr Paul N Briggs enquiry@fusion-systems.com

Tel 721031 www.fusion-systems.com

Facilities Management

Mr Bob Le Bargy bob.lebargy@gg.g4s.com

Tel 265133 www.g4s.gg

Garenne Construction Group Ltd

Building

Mr Richard Jones enquiries@garenne.gg

Tel 254262 www.garenne.gg

Generali International Ltd

Insurance

Mr Richard Mahy richardmahy@generali-guernsey.com

Tel 714108 www.generali-gi.com

Generali Worldwide Insurance Company

Insurance

Ian Robinson josmeed@generali-guernsey.com

Tel 715400 www.generali-worldwide.com

Geomarine Ltd

Engineering

Mr Ian Gilmour chris.wrench@geomarine.gg

Tel 201015 www.geomarine.gg

Giroscope Employment & Payroll Services

Employment

Tel 729020 www.giroscope.gg

Global Computing Ltd

Computing

Les Bichard Esq info@globalcomputing.co.uk

Tel 817000 www.globalcomputing.co.uk

Mr Martyn Guille martynguille@cwgsy.net

Goldridge Estate Agents Ltd Mr Kelvin Seeds sales@goldridgeestateagents.com

Graham Scott & Co Mr Graham Scott gscott@cwgsy.net

Manufacturing

Tel 236161

Estate Agents

Tel 715600 www.goldridgeestateagents.com Manufacturing

Tel 259380

Granite Le Pelley Ltd

Building

Mr Phil Le Roy phil.leroy@granitelepelley.gg

Tel 257610 www.granitelepelley.gg

Grant Thornton Services (Guernsey) Ltd Mr Dave Clark dave.clark@gt-ci.com

Green Acres Hotel Mr M Kilbourn greenacres@guernsey.net

Greg Forino Flooring Ltd Mr Greg Forino gregforino@cwgsy.net

Greyhound Ltd Mr Steve Page stevepage@greyhound.gg

GTA University Centre Mr Chris Edwards chris.edwards@gta.gg

Motor Services & Supplies

Tel 726644 www.guernseyautoelec.co.uk

Guernsey Careers Service

Education

Mr Alun Williams awilliams@education.gov.gg

Tel 733044 www.careers.gg

Guernsey Coal

Merchant

Mr David Meeks jo.guernseycoal@cwgsy.net

Tel 249858

Guernsey College of Further Education

Education

Mr Trevor Wakeﬁeld college@gcfe.net

Tel 737500 www.cfe.edu.gg Utilities Regulator

Ms Lisa White info@cicra.gg

G4S Secure Solutions (Guernsey) Ltd

Gold & Silver Workshop

Mr P R Sandwith autoelec@cwgsy.net

Guernsey Competition and Regulation Authority

Rebecca Traynor rebecca@giroscope.gg

Guernsey Auto & Electrical Supply Co Ltd

Accountants

Tel 753400 www.gt-ci.com Hotel & Catering

Tel 235711 www.greenacreshotel.guernsey.net Retail

Tel 259989

Technical Consultancy

Tel 264192 www.greyhoundgg.com Training

Tel 721555 www.gta.gg

Tel 711120 www.cicra.gg

Guernsey Conservatories

Building

Mr Dave Hollingsworth gcs@conservatoryspecialist.com

Tel 244789 www.conservatoryspecialist.com

Guernsey Disability Alliance Ms Shelaine Green info@disabilityalliance.org.gg

Guernsey Electricity Ltd

Charity

Tel 07781 467316 www.disabilityalliance.org.gg Fuel & Energy Distribution

Mr Alan Bates admin@electricity.gg

Tel 200700 www.electricity.gg

Guernsey Enterprise Agency

Company Adviser

Mr John Stares info@gea.gg

Tel 710043 www.gea.gg

Guernsey Finance LBG Mr Peter Niven info@guernseyﬁnance.com

Finance

Tel 720071 www.guernseyﬁnance.com

Guernsey Flowers Ltd Mrs Bridget Foss bridget@stanbrouard.com

Guernsey Gas Ltd

Mail Order

Tel 251929 www.sendabunch.co.uk Fuel & Energy Distribution

Mr Paul Garlick paulg@i-e-g.com

Tel 724811 www.i-e-g.com

Guernsey Glass & Window Co Ltd Mr Rob Gill info@guernseyglass.gg

Manufacturing

Tel 243535 www.guernseyglass.gg

Guernsey Housing Association

Social Housing

Mr Steve Williams steve.williams@gha.gg

Tel 245530 www.gha.gg

Guernsey Lifeboat Guild

Services

Mrs Celia Allen cla@cwgsy.net

Tel 720414

Guernsey Occupational Safety & Health Association Mr Gordon Snell jcoyde@newtelsurf.com

Guernsey Pearl Ltd Mr Andy Ison andyison@hotmail.com

Guernsey Photographics Mr T Harland arcade@gsycomp.guernsey.net

Guernsey Post Ltd Mr Boley Smillie amuir@guernseypost.com

Guernsey Press Co Ltd Mr J Marquand jmarquand@guernsey-press.com

Guernsey Recycling Ltd Mr Alan Crowe guernseyrecycling@cwgsy.net

Education

Tel 255774 www.gosha.org.uk Jewellers

Tel 07781138288 www.guernseypearl.co.uk Retail

Tel 724001

Postal Services

Tel 733540 www.guernseypost.com Publishing

Tel 240240 www.guernsey-press.com Engineering

Tel 245402

WWW.GUERNSEYCHAMBER.COM

Guernsey Registry

Administration

Ms Emma Walton enquiries@guernseyregistry.com

Tel 743800 www.guernseyregistry.com

Guernsey Sheet Metal Co (1993) Ltd Mr A R Vaudin gsmco@cwgsy.net

Engineering

Tel 723617

Guille-Alles Library

Education

Ms M Falla maggiefalla@library.gg

Tel 720392 www.library.gg

Mrs Coryn Le Clerc hrag@cigsy.com

HSBC Bank Plc

Banking

Mr Vince Colfer vince.colfer@hsbc.com

Tel 717705 www.hsbc.co.uk

HSBC Private Bank (Gsy) Ltd

Banking

Mr Gary T Miller gary.miller@hsbcpb.com

Mrs Beverley Griggs bgriggs@hssd.gov.gg

Huelin-Renouf Shipping (Gsy) Ltd

Hamilton Brooke

Advertising & Marketing

Mr Ged Kelly ged@hamiltonbrooke.com

Tel 714437 www.hbgroup.com

Harbour Trustees Ltd

Trust & Company Administration

Miss Sally Wilkinson mail@harbour.co.gg

Mr S F Champion-Smith steve.championsmith@huelin-renouf.com

Hunt Brewin Mr Julian P Hunt peter@huntbrewin.com

Marketing

Tel 700132

Tel 759000 www.hsbcprivatebank.com

HSSD Occupational Health Department

Health

Tel 707411

Freight Distribution

Tel 736366 www.huelin-renouf.com Surveyors

Tel 728236 www.huntbrewin.com

Tel 704800

Harbour View Construction

Building

Mr Brian Rice info@hvc.gg

Tel 714193 www.harbourviewconstruction.co.uk

Harsco Infrastructure

Building

Mr Russell Adams radams@harsco.com

Tel 723771 www.harsco.com

Headway Guernsey Mrs Philippa Stahelin shelaine2000@yahoo.co.uk

Hotel Representative A.G. Guernsey Branch

Charity

Tel 07781 451310 www.thisisguernsey.com/headwayguernsey

I Ian Brown’s Cycle Shop Mr Ian Brown admin@ianbrowns.net

Iconsult Ltd Mr Richard Lowe richard.lowe@iconsultci.com

Retail

Tel 721581

Computing

Tel 724924 www.iconsultci.com

Healthspan Group Ltd

Mail Order

Ideal Contractors Ltd

Building

Mrs Ann Outram headofﬁce@healthspan.co.uk

Tel 711321 www.healthspan.co.uk

Mr Rob Crame rob@idealcontractors.co.uk

Tel 249677

Printing

Ideal Furnishings Ltd

Herald Print Mr John Dodsworth di@heraldprint.gg

Tel 201200 www.heraldprint.gg

Mr S Argo steveargo@cwgsy.net

Where quality, speed and innovation meet…

Ilex Lodge Ltd

Call our team on

Immuno Biotech Ltd

Heritage Insurance Brokers Ltd Mr Karl Bradley heritageib@heritage.co.gg

Tel 237491 www.selfcatering.co.gg

Image Group Ltd

Advertising & Marketing

Mr David Noakes davidjnoakes@yahoo.co.uk

Insurance

Tel 740000 www.heritage.co.gg

Mr Richard J Tee info@heritage.co.gg

Financial Services

Tel 716000 www.heritage.co.gg

Mrs Margaret Spencer admin@hﬂ.co.gg

Trust & Company Administration

Tel 722066 www.hﬂ.co.gg

Mr Jamie Ashington jamie.ashington@hmv.co.uk

Distribution

Tel 749360 www.hmv.com

Tel 740073 www.indulgemedia.com

Mrs Sheila Innes sheila@instep.gg

Mr Glyn Smith glyn.smith@insurancecorporation.com

Mr Matthew Polson info@integrated-skills.com

Intelligent Merchant Services Ltd Holeshot Ltd Mr Marc Maubec holeshot@cwgsy.net

Retail

Tel 721313

Mr John Henry j.henry@imerchantservices.co.uk

Interactive Sports (CI) Ltd Holmes Ltd Mr Tim Holmes ofﬁce@holmes.gg

Architects

Tel 728806 www.holmes.gg

Tel 722787 www.gcmat.eu Advertising & Marketing

Integrated Skills (Gsy) Ltd HMV Guernsey Ltd

Pharmaceutical Manufacturers

Mr Russell Isabelle russell@indulgemedia.com

Insurance Corporation (C.I.) Ltd HFL Limited

Tel 723456 www.imageci.com

Indulge Media Ltd

In Step Heritage Group Ltd

Hotel & Catering

Mr R Berry berry@selfcatering.co.gg

Mr Ian Le Moigne info@imageci.com

201200

Retail

Tel 736249

Mr Neil Alexander angela.lowe@sportingbet.com

Retail

Tel 720586 www.instep.gg Insurance

Tel 713322 www.insurancecorporation.com Technical Consultancy

Tel 242700 www.integrated-skills.com Business Chip & Pin Provider

Tel 0844 2728361 www.intelligentmerchantservices.co.uk Internet

Tel 735900

International Asset Monitor Ltd Mr Michael Strachan michael.strachan@internationalassetmonitor.com www.internationalassetmonitor.com

JAN/FEB 2013 CONTACT

Investment Advisers & Managers

Tel 716575

Island Waste Ltd (Skips R Us/Circuit Skips/RF Mills) Mr Dan Hubert circuit@cwgsy.net

Islands Insurance International Energy Group Mr Neil Shaw energy@i-e-g.com

International Law Systems Ltd Mr Chris Meinke info@ils-products.com

Fuel & Energy Distribution

Tel 715634 www.i-e-g.com Manufacturing

Tel 723494 www.ils-products.com

Mr P Rowe insure@islands-insurance.com

Mr Nigel Hurford intersportguernsey@newtelsurf.com

Retail

Tel 200091

Agencies

Sarah Roberts-Byrne manager@sarkshippingcompany.com

Tel 724059 www.sarkshippingcompany.com

Jodie Baker jodie@itchyfeet.gg

Itex (Guernsey) Ltd Intersurgical (Gsy) Ltd Mr Mark Levrier mol@intersurgical.co.uk

Manufacturing

Tel 710767

Mr R Parker richard.parker@itexoffshore.com

It’s Murder (CI) Limited Intertrust (Gsy) Ltd Mr M Cahill mick.cahill@intertrustgroup.com

Intertrust Fund Services (Gsy) Ltd Mr Ian Clarke ian.clarke@intertrustgroup.com

Intertrust Int Management Ltd Mr M Cahill mick.cahill@intertrustgroup.com

Intertrust Reads Private Clients Ltd Mrs Jane A Le Maitre jane.lemaitre@intertrustgroup.com

Administration

Tel 211000 www.intertrustgroup.com Trust & Company Administration

Tel 211000 www.intertrustgroup.com Tax Advisers

Tel 211000 www.intertrustgroup.com

Intransit Limited

Hire

Ms Lauren Le Feuvre info@intransit.gg

Tel 700066 www.intransit.gg

Investec Asset Management Mr Grant Cameron grant.cameron@investecmail.com

Investec Bank (CI) Ltd Mr Steven Henry stephen.henry@investec-ci.com

Investec Trust Guernsey Ltd Ms Avril Galsworthy avril.galsworthy@investectrust.com

Isabelle Vets Ltd Mrs Helen Dyke hdyke@isabellevets.co.uk

Island Analysis Limited Mr Chris Brock call@islandanalysis.com

Island Coachways Ltd Mrs Hannah Beacom hannah@icw.gg

Island Electrics Ltd Mr Richard Cowling ric@cwgsy.net

Island FM Ltd Mr Martyn Parr martyn.parr@islandfm.com

Island Lock & Safe Co Ltd Mr Trevor Mahy trevor@ilsg.co.uk

Island Marine Craft Ltd Mr Ian Moxon islandmarine@cwgsy.net

Island Posture Centre Richie McCurdy info@islandposturecentre.com

Fund Management

Tel 710404 www.investecfunds.com Banking

Tel 723506 www.investec-ci.com Trust & Company Administration

Tel 711500

Veterinary Services

Tel 723863 www.isabellevets.co.uk

Insurance

Tel 710731 www.islands-insurance.com

Isle Of Sark Shipping Co Ltd

Itchyfeet Recruitment Agency Intersport

Services

Tel 235762

Mr Colin H Bond c@cwgsy.net

Business Services

Tel 722817 www.itchyfeet.gg Computing, IT/Telecommunications

Tel 710881 www.itexoffshore.com Event Management

Tel 07781147688

J Jacksons (CI) Ltd Mr Peter Campbell petercampbell@jacksons.gg

J K Window Blinds Mr Kevin Philp jkwindowblinds@cwgsy.net

Motor Garage

Tel 235441 www.jacksonsci.com Retail

Tel 725911 www.jkblinds.com

Johansen Executive Coaching

Coaching & Mentoring

Mr Cato Johansen cato@johansenexecutivecoaching.com www.johansenexecutivecoaching.com

Tel 736215

Joys Production Services Mr Peter Joy info@joys.com

JT (Guernsey) Ltd Mr Paul D Taylor pauldtaylor@jtglobal.com

Conference Organisers

Tel 727117 www.joys.com Telecommunications

Tel 888134 www.jtglobal.com

Marketing

Tel 716227 www.islandanalysis.com

K De P Glass Ltd

Manufacturing

Mr Alan Tacon alant@kdep-glass.com

Tel 246861

Transport

Tel 720210 www.icw.gg

Kemp Le Tissier Mr Angus Kemp angus@kempletissier.com

Accountants

Tel 253050 www.kempletissier.com

Building

Tel 263598

Kesell Ltd Mr Keith Hounsell info@kesell.co.uk

Renewable energy

Tel 727388 www.kesell.co.uk

Radio Station

Tel 242000 www.islandfm.com

Kings Mills Hotel Ltd

Hotel & Catering

Mr Ian Walker info@ﬂeurdujardin.com

Tel 257996 www.ﬂeurdujardin.com

Kleinwort Benson

Financial Services

Security Installations

Tel 714050

Mrs Rachel Parrott rachel.parrott@kbci.com

Tel 727111 www.kleinwortbenson.com

Marine

Tel 249294 www.islandmarinecraft.co.uk

Kosangas (Guernsey) Ltd Mr Chris Marquis accountkgas@i-e-g.com

Fuel & Energy Distribution

Tel 728844 www.gsygas.com

Health Service/Ofﬁce Suppliers

Tel 07781 146007 www.islandposturecentre.com

KPMG Channel Islands Ltd Mr Mark Thompson mrthompson@kpmg.guernsey.gg

Accountants

Tel 721000 www.kpmg.com/channelislands

WWW.GUERNSEYCHAMBER.COM

Krys Global Mr Timothy Le Cornu timothy.lecornu@krys-global.com

Chartered Accountants

Tel 711211 www.krys-global.com

Mr & Mrs R T Pipet

La Collinette Hotel Ltd

Hotel & Catering

Mr A Chambers reservations@lacollinette.com

Tel 710331 www.collinette.guernsey.net

La Fregate Hotel

Hotel & Catering

Tel 724624 www.lafregatehotel.com

La Pointe Farm Mr K Gallichan lapointefarm@guernsey.net

Hotel & Catering

Tel 267169 www.lapointefarm.com

La Trelade Hotel Ms Lisa Lechner reservations@latreladehotel.co.uk

Hotel & Catering

Tel 235454 www.latreladehotel.co.uk

La Villette Hotel & Leisure Club Mr G A Power reservations@lavillettehotel.co.uk

Langlois Robertshaw & Delbridge

Hotel & Catering

Tel 235292 www.lavillettehotel.co.uk Advertising & Marketing

Mr Jim Delbridge jim@lrandd.com

Tel 246668

Law at Work (C.I.) Ltd Mr Stephen Glencross enquiry@lawatworkci.com

Business Services

Tel 727155 www.lawatworkci.com

Services

Mr S L Le Le Prevost lecoin@cwgsy.net

Tel 713277

Le Friquet Plant Centre

Retail

Mr T Ingrouille tony.ingrouille@lefriquetgardencentre.gg

Tel 259220

Le Mont Saint Garage

Motor Garage

Tel 264811 www.lemontsaint.co.uk

Le Nautique Restaurant

Hotel & Catering

Mr G Botzenhardt lenautiquerestaurant@msn.com

Tel 721714

Le Page Robert W. Architects & Chartered Surveyors

Leapfrog Ltd Mr Chris Gnapp jobs@leapfrogjobs.com

Legis Group Ltd Mr Stuart Platt-Ransom stuart.plattransom@legisgroup.com

Hotel & Catering

Mr Michael de Garis lesgrangesdesďŹ&#x201A;eurs@cwgsy.net

Tel 256879

Les Merriennes Self Catering Mrs S A Paine paine@cwgsy.net

Architects

Tel 725239 www.rwlp.co.gg Employment

Tel 711188 www.leapfrogjobs.com Trust & Company Administration

Tel 726034 www.legisgroup.com

Hotel & Catering

Tel 263262

Les Vaugrats Campsite

Camping Sites & Equipment

Mr J Laine enquiries@vaugratcampsite.com

Tel 257568 www.vaugratcampsite.com

Liberation Management Ltd

Financial Services

Mr Steve Kail steve@liberation.gg

Tel 740145 www.liberation.gg

Lighthouse Media Ltd

Media Production

Mr Jon Taylor jon@lighthouseci.com

Lince Salisbury Ltd Mr Gregory Robert grobert@lince-salisbury.com

Lindum Consult Mr Andrew Morley lindumconsult@gmail.com

Mr Simon Torode info@livingroom.gg

Tel 252520

Le Coin Trophies

Mr Robert W Le Page architect@rwlp.co.gg

Les Granges Des Fleurs

Living Room Ltd

Accountants

Tel 254468

Tel 727793 www.lescotils.com

Miss Katrina Bray katrina@weareliquid.com

Mel Norman lecacheaccounting@cwgsy.net

Hotel & Catering

Conference Centre

Liquid

Le Cache Accounting

Tel 266363 www.lesbuttes.com

Ms Nicky Terry nickyt@lescotils.com

Mr Richard Bird links@guernseynet

To keep things current please check your company listing and inform us of any changes. Email: jon@lighthouseci.com

Hotel & Catering

Les Cotils Christian Centre

Links Communications

DIRECTORY UPDATE

Mr David Beausire dave@lemontsaint.co.uk

Mr M Ozanne info@lesbuttes.com

Les Cocquerels

L Mr S Dufty s.dufty@lafregatehotel.com

Les Buttes Holiday Cottages

Lloyds TSB Offshore Ltd Mr Mike Starkey mike.starkey@lloydstsb-offshore.com

Long Port Properties Ltd Mr Charles S Billson steve.brehaut@long-port.com

Tel 729949 www.lighthouseci.com Accountants

Tel 735000 www.lince-salisbury.com Consultants

Tel 264526

Telecommunications

Tel 248360

Public Relations

Tel 728841 www.weareliquid.com Estate Agents

Tel 233008 www.livingroom.gg Banking

Tel 708023

Property

Tel 728721

Louvre Group Ltd

Trust & Company Administration

Mr Colin Bridle info@louvregroup.com

Tel 727249 www.louvregroup.com

Lovell & Partners Ltd Mr C M Lovell info@lovellsproperty.com

Lovell Ozanne & Partners Ltd Mr Andrew Ozanne admin@lovellozanne.com

Estate Agents

Tel 723630 www.lovellsproperty.com Architects

Tel 235397 www.lovellozanne.com

Lucas Freight Ltd

Freight Distribution

Mr Adam Prosser mail@lucasfreight.com

Tel 724480 www.lucasfreight.com

JAN/FEB 2013 CONTACT

Meespierson (C.I.) Ltd Mr Graham Thoume graham.thoume@gg.meespierson.com

Meespierson Asset Management (CI) Ltd

Machon Accounting Ltd Mr Adrian Machon adrian@machonaccounting.com

Accountants

Tel 252800 www.machonaccounting.com

Mappin And Webb Mr Robert Read m&wguernsey@mappin-and-webb.co.uk

Retail

Tel 723621 www.mappin-and-webb.co.uk

Marine & General Ltd

Engineering

Mr David Coleman gcc@mge.gg

Marketing Assist Ltd Mr Giles Shepherd marketing@marketingassist.co.uk

Marlborough Trust Co Ltd Mr Nick Hannah info@marlboroughtrust.com

Martel Design Ltd Mr Paul Martel marteldesign@cwgsy.net

Martel Maides Estate Agents Mr P J Le Cheminant info@martelmaides.co.uk

Martel-Dunn Recruitment Mrs Sandra Martel-Dunn recruit@martel-dunn.com

Martin O’meara Ltd Mr D J Chamberlain davec@momeara.co.uk

Mauger D P, Electrical Contractor Mr D Mauger davemauger@cwgsy.net

Mawson Collins Ltd Mr Howard Mawson howard@mawsoncollins.com

Maxicorp Ltd Zef Eisenberg admin@maxicorp.co.uk

Mayﬁeld Investment S Ltd Mr Ray Blakely ray.blakely@cwgsy.net

Mayside Recycling Mr Michael Grime mayside.recycling@cwgsy.net

McCathie Associates Ltd Mr Ian Basforth i.bashford@malgsy.com

Meadow Court Farm Ltd Mr Ray Watts meadowcourtfarm@cwgsy.net

Mediation Solutions Mrs Ann Robilliard envcons@guernsey.net

Medical Specialist Group Mr Stuart Le Maitre stuartlemaitre@msg.gg

Miss Sharon McMillan sharon.mcmillan@mercatortrust.com

Mercury Distribution Ltd Mr James Greening jgreening@mercurydistribution.com

Michelle Hilton Design Marine

Tel 253181 www.marine-electronics.co.uk

Mark Davies & Associates (Offshore) Limited Liz Meades lmeades@nondom.com

Mercator Trust Company Ltd

Investment Services

Tel 751000 www.gg.meespierson.com Trust & Company Administration

Tel 234200 www.mercatortrust.com Catering Equipment Suppliers

Tel 721122

Tel 245808

Marine Electronics Ltd Mr Alan Green sales@marine-electronics.co.uk

Mr F M Moon frank.moon@gg.meespierson.com

Banking

Tel 751000 www.gg.meespierson.com

Tax Advisers

Tel 738750 www.nondom.com Marketing

Tel 08456 521922 www.marketingassist.co.uk Trust & Company Administration

Tel 713100 www.marlboroughtrust.com Architectural Technologist

Tel 258244 www.marteldesign.net Estate Agents

Tel 713463 www.martelmaides.co.uk Employment

Tel 730565 www.martel-dunn.com Wholesale

Ms Michelle Hilton info@michelehilton.com

Micol & Partners

Interior Design

Tel 07781 464600 www.michellehilton.com Accountants

Miss A Collins contact@micol-partners.co.gg

Tel 724136

Millard & Co Ltd

Motorcycle

Mr Tim Millard millards@cwgsy.net

Miss Nob Ladies’ Int. Fashions Mrs Mary L Le Poidevin lepoidevinlaforge@cwgsy.net

Momentum Wealth International Ltd Mr Stefan Jordaan stefan.jordaan@momentum.co.gg

Monarch Vulcanising Systems Ltd Ms Toni Elderfield toni.elderfield@monaflex.com

Mondomundi Mr Phil Soulsby phil.soulsby@mundigroup.com

Montagu Evans CI Ltd Rachel Le Flock rachel@montagu-evansci.com

Tel 720777 www.millards.org Retail

Tel 721800

Investment Advisers Mgrs

Tel 735480 www.momentum.co.gg Manufacturing

Tel 241024

Retail

Tel 07781 132686 www.mondomundi.com Estate Agents

Tel 742280 www.montagu-evansci.com

Tel 734444

Moore Stephens Building

Mr L E Spurrier lance.spurrier@moorestephens-guernsey.com

Accountants

Tel 721769

Tel 265892

Mora Restaurant And Grill Property Services

Tel 244244 www.mawsoncollins.com Property

Tel 521950 www.maxicorp.co.uk Arcive Services/Property

Tel 239075 www.guernseyselfstore.com Recycling

Tel 247599 www.maysiderecycling.co.uk Civil Engineering

Tel 714334 www.malgsy.com Agriculture

Tel 236771 www.meadowcourtfarm.co.uk Consultancy

Tel 263176

Health

Tel 238565 www.medicalspecialistgroup.gg

Mr Nello Ciotti mora@cwgsy.net

Morgan Sharpe Administration Limited Ms Serena Tremlett serena@morgansharpe.com

Mourant Ozannes Adv Robert Shepherd robert.shepherd@mourantozannes.com

MS&Co Mr Martin J Sandle mjs701521@aol.com

MSD International Limited Mr Simon Golland simon.golland@msdinternational.com

Muse Mr Steve Le Poidevin steve.lepoidevin@cwgsy.net

Restaurant

Tel 715053 www.mora.gg Financial Services

Tel 735540 www.morgansharpe.com Advocates

Tel 739344 www.mourantozannes.com Accountants

Tel 701521

Consultancy

Tel 265999 www.msdinternational.com Catering

Tel 727101 www.muse.gg

WWW.GUERNSEYCHAMBER.COM

N N St J Paint & Son Ltd Mr M Paint paint@guernsey.net

Nashcopy C.I. Ltd Mr Clive Le Tissier i@nashcopy.com

Neenam Ltd R J A Piper rpiper@quantum-medmarine.com

Nerine Trust Company Ltd Mr Robin H Smith robin.smith@nerine.com

Network Direct Ltd Mrs June Goater admin@network.gg

Next Generation I.T. Ltd Mr Jason Connolly jason.connolly@ngit.co.uk

Nick Brett Property Ltd Mr Nick Brett nick@brettproperty.com

Nigel Duquemin & Co Ltd Mr Nigel Duquemin nigel@duquemin.com

Nordben Life & Pension Insurance Co Ltd Mrs Sue Garrett sue.garrett@nordben.com

Norman Piette Ltd Mr Tony Gallienne tonyg@np-group.com

Normandie Group Ltd Mr C Schoﬁeld chris.schoﬁeld@hepburnsinsurance.com

Nova Investment Management Ltd Mr Ross Preston info@novagroup.com

NP Holdings Limited Mr Tony Gallienne tonyg@np-group.com

Offshore Business Focused Solutions Ltd Mr Sean Conlan sean.conlan@obfsl.com

Offshore Consulting Ltd Retail

Mr Will Morgan will.morgan@ocgsy.co.uk

Offshore Electronics Ltd Ofﬁce & Business Equipment

Tel 712808 www.nashcopy.com Accountants

OCS – One Complete Solution Ltd Mr M de Laune mikedelaune@ocs.co.uk

Odey Wealth Management CI Mr Geoff Marson fundresearch@odey.com

Ofﬁce Projects Mr Tony Veron tonyveron@ofﬁceprojects.gg

Ofﬁce Solutions (Gsy) Ltd Mr Matthew Sirett matt@osguernsey.com

Tel 236509

Mr Steve Marshall steve@offshore-electronics.co.uk

Offshore Int Advertising Ltd Mr Peter Grange denise@oi-you.com

Manufacturing

Tel 712721 www.offshore-electronics.co.uk Advertising & Marketing

Tel 716606 www.oi-you.com

Tel 715399

Offshore Logic Ltd Trust & Company Administration

Tel 701300 www.nerine.com Insurance

Tel 701400 www.network.gg Internet/Computing

Tel 750750 www.ngit.co.uk Property Services

Tel 720123 www.brettproperty.com Architectural Technologist

Mr Gary Hill gary@offshorelogic.co.uk

Computing - Software Services

Tel 728334 www.offshorelogic.co.uk

Offshore Money Markets (CI) Ltd Mr Jason Cook jasonc@cwgsy.net

Ogier Ms Claire Long gsy@ogier.com

Ogiers Ltd Mrs Valerie Benoist ogiersofstmartin@cwgsy.net

Brokers

Tel 720193

Advocates

Tel 721672 www.ogier.com Ladies and Mens Fashion

Tel 237331

OHCI Ltd Mrs Clare McArdell clmcardell@cwgsy.net

Health

Tel 713330 www.oh-ci.co.uk

Tel 233144

Insurance

Tel 702903 www.nordben.com Building

DIRECTORY UPDATE

Tel 245801 www.norman-piette.com Insurance

Tel 253953 www.normandie-group.com Investment Advisers & Managers

Tel 235335

To keep things current please check your company listing and inform us of any changes. Email: jon@lighthouseci.com OGH Hotel & Spa

Hotel & Catering

Mrs Michelle Morley mmorley@rchmail.com

Tel 724921 www.theoghhotel.com

Oliver & Company Building

Tel 244383

Mr Chris Oliver chris@oliver-company.com

Mr Peter Mills peter.mills@optimusgrouplimited.com

O Mr David Willis dwillis@oaktrust.co.uk

Consultancy

Tel 721096

Optimus Group Ltd

Oak Trust (Guernsey) Ltd

Consultancy

Tel 07781 105494

Finance

Tel 749273 www.oaktrust.co.uk Cleaning Contractors

Tel 244048 www.ocs.co.uk Investment Advisers & Managers

Tel 743601 www.odeywealth.com Ofﬁce Supplies

Tel 234490

Ofﬁce & Business Equipment

Tel 722992 www.osguernsey.com

Managment Consultants

Tel 251683 www.oliver-company.co.uk Consultants

Tel 755690 www.optimusgrouplimited.com

Opus Private Ltd

Trust & Company Administration

Mr Shane Giles info@opusprivate.com

Tel 754700 www.opusprivate.com

Orchard Press & Public Relations Ltd Mr Steve Falla steve@orchardpr.com

Orion Insurance Management Ltd Mrs Jill Dawe jan@orion-insurance.co.uk

Public Relations

Tel 240600

Insurance

Tel 728864 www.orion-insurance.co.uk

OSA Recruitment

Employment

Mr Nick Graham nick@osa.gg

Tel 712891 www.osa.gg

Ounsworth Decor Ltd Mr M B Gallienne ounsworth@cwgsy.net

Outdoor Guernsey Limited Mr Rob Kerry ant@outdoorguernsey.co.uk

Building

Tel 266194

Leisure

Tel 267627 www.outdoorguernsey.co.uk

JAN/FEB 2013 CONTACT

Outdoor Solutions

Engineering/Tourism

Mr Mark Stonebridge m.stonebridge@yahoo.com

Tel 07911 746193 www.outdoorsolutions.gg

Mr Steve Le Page steve.le.page@gg.pwc.com

P & C Daley (Gsy) Ltd

Consultancy

Mr P K M Daley peter_daley44@hotmail.com

Tel 724000

Pandora Hotel

Hotel & Catering

Mr C Ryan pandora@cwgsy.net

Tel 720971 www.pandorahotel.co.uk

Parish Group Ltd

Trust Administration

Heidi Soulsby info@parish-group.com

Tel 729002 www.parish-group.com

Partners Group (Gsy) Ltd

Finance

Mr Denis O’Malley denis.omalley@partnersgroup.net

Tel 711690 www.partnersgroup.net

Paul Davis Freight Services

Freight Distribution

Mr Nigel Dutson nigel.dutson@pdfs.com

+44 845 5196995 www.pdfs.com

Paul Jonkmans Finance Ltd

Finance

Mr Paul Jonkmans paul@pauljonkmansﬁnance.co.uk

Mr Chris Blin recruit@pa.gg

Pet Porte Ltd Mr David Chamberlain david@petporte.com

PJ Web Design Limited Mr Paul J Ninnim

Placing People 1st Ms Lynda Sims vicky@placingpeople1st.co.uk

Polar Instruments Ltd Mr Nigel Mann nigel.mann@polarinstruments.com

Polygon Group Limited Ms Amanda Groves amanda.groves@polygon.co.gg

POS Interiors

Health Services & Ofﬁce Suppliers

Tel 07781 156118 www.primepracticeguernsey.co.uk

Prime Recruitment Ltd

Employment

Ms Julia Le Tissier julia@prime.gg

Tel 736556 www.prime.gg

Profseconline.com

Administration

Annie Le Cheminant annie@profseconline.com

Project Hire & Sale (Gsy) Ltd Mr Tony Gallienne tonyg@np-group.com

Tel 257634 www.profseconline.com Building

Tel 242047

Q Quantum Cabling Installations Ltd

Data, Voice & Electrical Cabling Installations

Tel 263224

Quantum-Med Marine Ltd

Marine

Mr R J A Piper npiper@quantum-medmarine.com

Tel 715399 www.quantum-medmarine.com

Quayside Ltd Mr Russ Fossey admin@quayside-gsy.com

Retail

Tel 245881 www.quaysidedirect.com

Accountants

Tel 724966

Quintessential Relocation Consultants Mrs Jo Stoddart jo@quintessential-relocation.com.

Relocation Services

Tel 257200 www.quintessential-relocation.com

Business Services

Tel 723221 www.pa.gg Manufacturing

Tel 265359 www.petporte.com Internet

Tel 230966 www.pjwd.net Recuitment

Tel 736444 www.1strecruit.co.uk Manufacturing

Tel 253081 www.polarinstruments.com Financial Services

Tel 704657 www.polygon.co.gg Design

Tel 244718 www.posinteriors.com

PPF Partners Ltd

Investment Services

Mr Mel Carvill info@ppfpartners.com

Tel 754951 www.ppfpartners.com

Kevin Brown kbrown@precisionplastics.co.gg

Tel 752000 www.pwc.com

Retail

Tel 714774 www.pentagonconservatories.com

Mr David Inglis info@posinteriors.com

Precision Plastics (Guernsey) Ltd

Accountants

Retail

Tel 256572 www.pavillioninteriors

Pentagon Home Improvements (Gsy) Ltd

Personnel Appointments (1993) Ltd

Tel 715669

Mr Nick Guillemette nicklg@cwgsy.net

Mr Mark Addlesee support@quantum.gg

Mr Mike Comerford mike@pavillion.gg

Mr P N Vaudin perkins@guernsey.net

Accountants

Prime Practice

Tel 267647

Pavillion Interiors

Perkins Chartered Certiﬁed Accountants

Mr Colin Pickard colin.pickard@pricebailey.gg

Pricewaterhouse Coopers C.I. LLP

Mr Geoff Warren pentagon@guernsey.net

Price Bailey Ltd Incorporating Colin Pickard & Company

Merchant

Tel 242311 www.precisionplastics.co.je

R R G Falla Ltd Mr P Gregory enquiries@rgfalla.gg

R W Randall Ltd Mrs Jayne Langlois ianrogers@rwrandall.co.uk

Rabeys Group Ltd Mr Gary Rouget gary.rouget@rabeys.com

Building

Tel 256585 www.rgfalla.gg Brewing

Tel 720134/5

Motor Garage

Tel 244551

Ray & Scott Ltd

Manufacturing

Mr Jeff Fox ray.scott@cwgsy.net

Tel 244610

Ray Anthony (Mens Wear) Mr B Le Noury

RBS International Mr Jason Le Ray robert.girard@rbsint.com

Retail

Tel 723514 Banking

Tel 703873 www.rbsinternational.com

Regency Bedding Ltd

Retail

Mrs N Swan regencybedding@cwgsy.net

Tel 249544

Resolution IT Limited Mr Olly Duquemin info@resolution-it.co.uk

Computing

Tel 267338 www.resolution-it.co.uk

WWW.GUERNSEYCHAMBER.COM

Revolve Theatre Co Ltd T/A Revolve Business Intelligence

Samuel Pepys Business Services

Mr Dean Hollingsworth deanh@cwgsy.net

Tel 07781 130573 www.revolveco.com

Richard Stapley Ltd Chartered Accountants Mr Richard Stapley rs@richardstapley.com

Accountants

Tel 267460 www.richardstapley.com

Rihoy, F W & Son Ltd

Building

Mr Ivan Rihoy rihoyelectrics@cwgsy.net

Tel 245231

Retail

Mr David Whitby info@samuelpepys.com

Tel 727616 www.samuelpepys.com

SandpiperCI Ltd

Retail

Mr Tony O’Neill tonyo’neill@sandpiperci.com

Tel 708528 www.sandpiperci.com

Sarnia Hotels Ltd

Hotel & Catering

Mr A Sendlhofer moores@sarniahotels.com

Tel 724452 www.moores.sarniahotels.com

Sarnia Management Corp Ltd

Rock & Small Ltd

Advertising & Marketing

Mr Matt Collas matt@rockandsmall.com

Tel 724705 www.rockandsmall.com

Administration

Mrs Lisa Davey sarnia@smcl.co.gg

Tel 728444 www.smcl.co.gg

Sarnia Mutual Ltd

Finance

Mr Vernon Etherington spectrum@cwgsy.net

Tel 723501

Sarnian Rooﬁng Ltd

Building

Mr Gary Gavey andy@sarnianrooﬁng.com

Tel 715475 www.sarnianrooﬁng.com

Sausmarez Manor Rock and Small Limited Ruette Braye St Peter Port Guernsey GY1 1PL 724705 admin@rockandsmall.com www.rockandsmall.com

Rock Commercial Ltd Mr Peter Van de Velde peter@rockcommercial.co.uk

Rocquette Cider Co Ltd Mr James Meller jrmeller@cwgsy.net

Ronez Ltd Mr Steve Roussel peter.degaris@aggregate.com

Rossborough, R A (Gsy) Ltd Mr P J Morris pmorris@rossboroughgroup.co.uk

Ross-Gower Group Ltd Mr Chris Hubbard ddelarue@rossgower.com

Rothschild Bank Int. Ltd Mr David Oxburgh peter.rose@rothschild.com

Royal Bank Of Canada (C.I.) Ltd Mr Alan Pearce alan.pearce@rbc.com

Royal London Asset Mgmt C.I. Ltd Mr PLF Paul info@rlam.co.gg

Estate Agents

Tel 728559 www.rockcommercial.co.uk Cider Maker

Tel 232501

Building

Tel 256426

Insurance

Tel 241555 www.rossborough.co.uk Consultancy

Tel 722222 www.rossgower.com Banking

Tel 713713 www.rothschild.gg Banking

Tel 744143 www.royalbankci.com Investment Advisers & Managers

Tel 711261 www.rlam.co.uk

Mr Brian Vohmann sos@guernsey.net

Scope Furnishing Ltd Mr A J Bourgaize sales@scopefurnishing.co.uk

Seaquest Marine Ltd Mr R Bailey seaquestmarine@cwgsy.net

Service Solutions & Cons. Ltd (T/A Servsol) Mr K A Allen ken.servsol@hotmail.co.uk

SG Hambros Bank & Trust (Gsy) Ltd Mr Mark Didcott mark.didcott@sghambros.com

S G Spirits Group Limited Mr Brendan Wyatt-Nicolle b.wnicolle@sgspirits.com

Sidlocks of Guernsey Mr Roy Kilpatrick roy@sidlocks.co.uk

Sigma Group, The Mr Robert Sillars robert.sillars@sigmagroup.gg

Skill Set CI Ltd

Simon Lovell Interiors Tel 723925 www.safehaveninternational.com

Sail Or Surf

Tel 703700 www.schroders.com/channelislands/home

Mr S Larbalestier

Mr R J Bach marine@safehaveninternational.com

Mr Jamiel Achhab-Kandili jamiel@sahara-ci.co.uk

Financial Services

Simon Larbalestier Opticians

Trust & Company Administration

Sahara - CI

Mr Julian Winser julian.winser@schroders.com

Sharon Alvarez sharon@skillsetci.com

Safehaven International Ltd

Mr Roy Angliss roy.angliss@saffery.gg

Tel 235571 www.sausmarezmanor.co.uk

Schroders (CI) Ltd

S Saffery Champness

Conference Organiser

Mr Peter De Sausmarez sausmarezmanor@cwgsy.net

Accountants

Tel 721374 www.saffery.gg Computing

Tel 07781 109774 www.sahara-ci.co.uk Retail

Tel 712621 www.rip101.com

Mr Simon Lovell simonlovellinteriors@cwgsy.net

Situations Recruitment Agency Ltd Mrs Melissa Campbell team@situations.gg

Skipton International Ltd Mr Jim Coupe jim.coupe@skiptoninternational.com

Smith Signs Ltd Mr Dan Smith enquiries@smithsigns.co.uk

Retail

Tel 723197 www.scopefurnishing.co.uk Retail

Tel 721773 www.seaquestgsy.com Consultancy

Tel 0207 515 5661

Banking

Tel 726521

Wine & Spirits

Tel 726681 www.sgspirits.com Hotel & Catering

Tel 713883

Computing

Tel 241111 www.sigmagroup.gg Leisure

Tel 735440 www.skillsetci.com Retail

Tel 710781 Retail

Tel 728695

Employment

Tel 710639 www.situations.gg Banking

Tel 727374 www.skiptoninternational.com Printing

Tel 247749

JAN/FEB 2013 CONTACT

Sofsync Ltd

Computing

Ms Susan Watson swatson@sofsync.co.uk

Tel 07781 122449 sofsync.co.uk

Sommelier Wine Company Ltd

Import/Export

Mr Richard Allisette rallisette@cwgsy.net

Tel 721677

Source Recruitment Specialists Ltd

Recruitment

Mrs Julia Martin julia@source

Tel 701616 www.source.gg

Sovereign Trust (C.I.) Ltd

Trust & Company Administration

Mr Rob Shipman rshipman@sovereigngroup.com

Tel 729965 www.sovereigngroup.com

Spearpoint Ltd

Investment Advisers & Mgrs

Mr Kevin Boscher kevin.boscher@spearpoint.com

Tel 815555 www.spearpoint.com

Specsavers Optical Group

Distribution

Mr D J D Perkins mauraf@gg.specsavers.com

Tel 232458 www.specsavers.net

Specsavers Opticians Mr Rod Goldsborough rod.goldsbrough@hotmail.co.uk

SPF Private Client (C.I.) Ltd

Spicer & Partners Guernsey Llp

Sports & Remedial Massage Clinic

Health Leisure

Sueco Outside Catering Ltd

Mr Anthony Dundon info@sunnydenecountryhotel.co.uk

St John Training Services Gsy

Health

Mr Andy Bisson training@sja.org.gg

Tel 247979 www.sja.org.gg

St Peters Trust Company Ltd

Trust & Company Administration

Mr M R Priest info@stpeterstrust.com

Tel 723674 www.stpeterstrust.com

St Pierre Park Hotel

Hotel & Catering

Ms Dina Le Lacheur reservations@stpierrepark.co.uk

Tel 728282 www.stpierrepark.co.uk

St Sampsons Constables & Douzaine

Parish Authority

stsampsonsconstables@gov.gg

Tel 244130

Stan Brouard Group

Retail

Mrs Bridget Foss bridget@stanbrouard.com

Tel 252521 www.sbpi.co.uk

Standard Chartered Trust (Guernsey)Ltd Trevor Kelham trevor.kelham@sc.com

Stanhope House Leisure (Gsy) Ltd Mr Harry O’Neill harry@stanhope.biz

Stanley Gibbons (Guernsey) Ltd Mr Mike Hall mhall@stanleygibbons.co.uk

State Street Trustees (Gsy) Ltd Mr Gerald Hough ghough@statestreet.com

Steve Ferbrache & Co Ltd Mr Steven Ferbrache steveferbrache@cwgsy.net

Trust & Company Admin

Tel 721787 www.standardchartered.com/gg/en/ Leisure

Tel 710444 www.theislandbowl.com Investment Services

Tel 708277 www.stanleygibbons.com Finance

Tel 734700 www.statestreet.com Building

Tel 700889

Tel 720969 www.suecooutsidecatering.com Hotel & Catering

Tel 236870 www.sunnydenecountryhotel.com

Swallow Apartments Mr M Hesse swallowapt@aol.com

Swoffers Mr Matthew Henry sales@swoffers.co.uk

Sydney Charles Insurance Advisers Ltd

Tel 721027 www.georges-guernsey.com

Outside Catering/Cookery School

Sunnydene Country Hotel

Hotel & Catering

Tel 736515 www.suavemedia.co.uk

Mrs Sue Wilson info@suecooutsidecatering.com

St Emilion Ltd

Mr Steve Durey stgeorges@guernsey.net

Marketing

Mr Keith Wilen keith@suavemedia.co.uk

Mr Philip Lepp info@sydneycharles.co.uk

St George’s Hotel

Tel 737044 www.stylegroupguernsey.com

Suave Media

Tel 724723 www.srmc.co.uk

Tel 726059

Ofﬁce & Business Equipment

Ms Paul Watson ofﬁce@stylegroupguernsey.com

Ms Carol Harvey info@srmc.co.uk

Mr N Cirigliano

Tel 07781 413083

Style Ofﬁce

Mr F D Mawson mawson@cwgsy.net

Tel 710315 www.spicersllp.com

Payments Solutions

Mr David Holt dh@theexchange.co.uk

Sunwin Limited

Solicitors

Mrs S Mason smason@spicersllp.com

Tel 720053

Stopcost Ltd

Retail

Tel 715234 www.spf.gg

Retail

Mr J R Herschel hersch@guernsey.net

Tel 723530

Finance

Mr Pierre V Blampied pblampied@spf.gg

Stonelake Ltd

Technical Field Services Int Ltd Ms Gail F Batiste tfsi@tfsi-ltd.com

The Best Of Guernsey Mrs Kate Heywood guernsey@thebestof.co.uk

The Channel Islands Stock Exchange LBG Ms Tamara Menteshvili admin@cisx.com

The Duke Of Richmond Hotel Mr Alan Sillett manager@dukeofnormandie.com

The Fort Group Mr Gary Durkin info@thefortgroup.com

The Gower Group Ltd Mr Jeff Barnett lorna.barnett@gowerﬁnancial.com

The Guernsey Dairy Mr Andrew Tabel andrew.tabel@guernseydairy.com

The Guernsey Event Co Ltd Ms Alex Bridle alex@eventguernsey.com

The Learning Company Ltd Ms Kathy Tracey kathy@thelearningcompany.ws

The Liberation Group Limited Mr David Robilliard daverobilliard@bucktrouts.com

Tel 257726

Hotel & Catering

Tel 249633 www.swallowapartments.com Estate Agents

Tel 711766 www.swoffers.co.uk Insurance

Tel 739970 www.sydneycharles.co.uk

Human Resources

Tel 729298 www.tfsi-ltd.com Advertising & Marketing

Tel 246822 www.thebestof.co.uk/guernsey Finance

Tel 713831 ww.cisx.com Hotel & Catering

Tel 726221 www.dukeofrichmond.com Independent Financial Advisers

Tel 724016 www.thefortgroup.com Financial Services

Tel 700155 www.gfs.gg Food Processing

Tel 237777 www.guernseydairy.com Event Management

Tel 728686 www.eventguernsey.com Education

Tel 730598 www.thelearningcompany.ws Hospitality

Tel 724444 www.liberationgroup.com

WWW.GUERNSEYCHAMBER.COM

The Mallard

Business Services

Mr David Brown david@themallardcomplex.com

Tel 264164 www.themallardcomplex.com

The Paper Box

Retail

Mr Phillip Morgan pmorgan@ukonline.co.uk

Tel 712877

Valley Computer Services Ltd

The Partnership Ltd

Advertising & Marketing

Mr Tony Tostevin tony.tostevin@tpagency.com

Tel 700070 www.tpagency.com

Mr Gordon Dutton-Queripel sales@valley-computers.co.uk

Vaudin Stonemasons Ltd

The Potting Shed

Advertising & Marketing

Mr Lance Vaudin vaudinstone@cwgsy.net

Mr Jay Aylmer jay@thepottingshed.gg

Tel 727699 www.thepottingshed.gg

Vazon Energy Ltd

The Taste of India Restaurant

Hotel & Catering

Mr T Fernandes joyce@cwgsy.net

Tiara Software Consultants Ltd

Vazon Pr & Events (Metasis Ltd) Computing-Software Services

Tel 07781 443475 www.tiara-ci.com

Tel 246568 www.woodworksguernsey.com

Victoria Fine Jewellery

Freelance Sales

Tel 07781 116713 www.toddandassociates.co.uk

Total Channel Islands Ltd

Fuel & Energy Distribution

Mr Anthony Harding anthony.harding@total.co.uk

Tel 07781 113464 www.towncentrepartnership.com Travel Agent

Mrs Suzanne Rouxel suzanne@trafalgarleisure.com

Tel 728121 www.trafalgarleisure.com

Travel Counsellor - Vaughan Davies

Travel Agent

Mr Vaughan Davies vaughan.davies@travelcounsellors.com www.travelcounsellors.co.uk/vaughan.davies

Tel 726837

Travel Counsellors

Travel Agent

Mrs Debbie Freestone-Roberts d.freestoneroberts@travelcounsellors.com www.travelcounsellors.com/d.freestoneroberts

Tel 712549

Travel Agent

Mr Fred Eulenkamp fred@travelsolutions.uk.com

Tel 715145 www.travelsolutions.uk.com Trust & Company Administration

Mr K Le Poidevin info@trinitytrust.co.uk

Tel 727429 www.trinitytrust.co.uk

Troalic A J & Sons Ltd

Retail

Mr Andrew Troalic ajtroalics@cwgsy.net

Tel 245363

Trust Corporation of the Channel Islands Ltd

Ms Mary Masnari guernseyﬁnanceteam@bookttcuk.com

TT Software Ltd Mr Tony Trenker tonytrenker@ttsoftware.gg

Tyrrell Dowinton Assoc Ltd Mr Paul Dowinton pdowinton@tda.gg

Consultancy

Tel 729981

Consultancy

Tel 722424 www.vazon.co.uk Veterinary Services

Tel 239200 www.vets4pets.com Retail

Tel 740050 www.victoriaﬁnejewellery.com

Virtustream Limited

Technical Consultancy

Mr Julian Box julian.box@virtustream.com

Tel 08703 453525 www.virtustream.com

Vision Networks Ltd

Security Installations

Vista Hotels Ltd Ms Yvonne Scott yvonne@vistahotels.co.uk

Vortex Pr Mr Nigel Robson nigel@vortexpr.com

Trust & Company Admin

Tel 730430 www.trustcorpci.com Travel Consultants

Tel 754773 www.thetravelcorporation.com Computing-Software Services

Tel 700202 www.ttsoftware.gg Architects

Tel 259959 www.tda.gg

Tel 255414 www.cctv.gg Hotel & Catering

Tel 213570 www.vistahotels.co.uk Public Relations

Tel 233080 www.vortexpr.com

W Waite RS Chartered Surveyor

Travel Solutions

TTC Travel Group Ltd

Mr Chris Brazier-Creagh jewellery@cwgsy.net

Mr Bill Mead sales@cctv.gg

Trafalgar Travel Ltd

Mr Ken Wrigley ken.wrigley@trustcorpci.com

Tel 248316 www.vaudinstone.com

Tel 249151

Town Centre Partnership Ltd

Trinity Trust Co Ltd

Vets4pets Ltd

Joinery

Todd & Associates

Deputy Jack Honeybill jackhoneybill@hotmail.com

Ms Fleur Curzon ﬂeur.curzon@vazon.co.uk

Mr Peter Watson peter.watson@vets4pets.com

Timely Designs (CI) Ltd T/A Woodworks

Mrs Julie Todd julie@toddandassociates.co.uk

Building Services

Tel 723730

Mr Tim Rawles timr@tiara-ci.com

Mr Alan Mason woodworks@cwgsy.net

Dr David Robson vazon@vazon.gg

Computing

Tel 239460 www.valley-computers.co.uk

Mr R S Waite, FRICS waiteprop@cwgsy.net

Waitrose Mr Allen Edwards manageradmiralpark@waitrose.co.uk

Watts & Co Ltd

Arbitrator

Tel 722121

Retail

Tel 729222 www.waitrose.com Estate Agents

Miss Joanna Watts jo.watts@wattsandco.co

Tel 740071 www.wattsandco.co

Wave Telecom Ltd

Telecommunications

Mr Paul D Taylor pauldtaylor@wavetelecom.com

Website Guernsey Ms Carol Railton c_railton@yahoo.com

Weighbridge Trust Ltd Mr P Conway paul@weighbridge-trust.co.uk

Tel 818123 www.wavetelecom.com Marketing Specialist

Tel 246973 www.websiteguernsey.co.uk Trust & Company Administration

Tel 720581

Wellsprings Ltd

Health

Alex Taylor crozatier@gmail.com

Tel 233370 www.wellsprings-health.com

White & Company Plc Mr S Hammer whiteandcompany@cwgsy.net

Removals

Tel 736868

White House Hotel Mr Jonathan Watson jonathan@herm-island.com

Willis Management (Gsy) Ltd Mr Dominic Wheatley parissmithr@willis.com

Window Service Centre Ltd Mr Mark De la Rue wsc.ltd@cwgsy.net

Wine & Beer Importers (Gsy) Ltd Mr Richard Sherrington richardsherrington@rwrandall.co.uk

World Travel Mr Ken Baker ken@worldtravel.gg

WT Partnership (Guernsey) Ltd Mr Nigel Carter nigel.carter@wtpatnership.com

JAN/FEB 2013 CONTACT

Hotel & Catering

Tel 722377 www.herm-island.com Management Consultants

Tel 735630

Manufacturing

Tel 248743 www.windowservicecentre.com Import/Export

Tel 246430 www.wineandbeerimporters.com Travel Agent

Tel 252211

Architects & Surveyors

Tel 723163 www.wtpartnership.com

X Xtec Ltd Mr Tony Mealing info@xtecltd.com

Computing

Tel 700004 www.fortress.gg

X-Ware Ltd, T/A JCS Mr Barry Pitﬁeld barry.pitﬁeld@talkjcs.com

Tel 08450 049 599

Y Y Ltd Mr Hugh Bygott - Webb hbw@yltd.co.uk

Yorkshire Guernsey Ltd Mr Peter J Symes pjsymes@ygl.gg

Business Services

Tel 252505

Banking

Tel 710150 www.ygl.gg

Z Zing Ltd Mr Martin Whittet dave@zingpainrelief.com

Health

Tel 236490 www.zingpainrelief.com

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This information is not to be construed as a solicitation or an offer to purchase or sell investments or related financial instruments. This document has no regard for the specific investment objectives, financial situation or needs of any specific entity and is not intended as a general guide for investors. This document does not constitute an offer or solicitation to any person in any jurisdiction in which such offer or solicitation is not authorised or to any person to whom it would be unlawful to make such offer or solicitation. It is the responsibility of any person or persons in possession of this material to inform themselves of and to observe all applicable laws and regulations of any relevant jurisdiction. Risk Warning: the investments discussed in this document may not be suitable for all investors. Investors should make their own investment decisions based upon their own financial objectives and financial resources and, if in any doubt, should seek advice from an investment advisor. Past performance is not necessarily a guide to future performance and investors may realise losses on investments. The information provided is based on materials and sources that we believe to be reliable, however, we make no representation or warranty, either express or implied, in relation to the accuracy, completeness or reliability of that information contained. All opinions and estimates included in this document are subject to change without notice and we are under no obligation to update the information given. This document is issued by ABN AMRO Asset Management (Guernsey) Limited (the “Investment Manager or AAM”) which is licensed and regulated by the Guernsey Financial Services Commission (“GFSC”) to conduct controlled investment business under the Protection of Investors (Bailiwick of Guernsey) Law 1987, as amended, and complies with the rules promulgated by the GFSC, including the Collective Investment Schemes (Class B) Rules 1990. AAM is registered in Guernsey and is a wholly owned subsidiary of ABN AMRO (Guernsey) Limited. The Fund is a cell of Martello Court PCC Limited, a protected cell company incorporated in Guernsey. It is not protected by any statutory compensation scheme in Guernsey.

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