Business Events Africa — July 2023

Located in Tshwane, the academic and research hub of South Africa, the CSIR International Convention Centre (CSIR ICC) offers superb facilities with conference, function and exhibition venues accommodating between 10 and 500 guests – with groups as large as 1,000 hosted at times. Additional facilities include interpreting booths and equipment in auditoriums, VIP holding suite, first aid and emergency medical services, authors restroom linked to the Diamond Auditorium podium, free Wi-Fi access and ample complimentary parking. There is also a business centre and administrative assistance, hotel accommodation booking and a transport arrangement service.

Contact Details

Meiring Naude Road, Brummeria, Pretoria

t: +27 12 841 3884 e: icc@csir.co.za www.csiricc.co.za

Business Events Africa: Serving the business events industry for 43 years

CONTENTS

VOL 43 NO 7

JULY 2023

About the cover

The CSIR International Convention Centre offers superb facilities and quality service.

30 Maslow Time Square receives three different gradings in one building.

31 The President Hotel celebrates 25 years.

SUSTAINABILITY

32 Bottle or bar? A soapy case study.

PERSONALITY PROFILE

34 Michel Bouic — ‘everything in life happens for a reason’.

EMPERORS PALACE

36 New tech upgrades at Emperors Palace Convention Centre.

MARKET NEWS

Cover Feature

COVER STORY

6 The Science Capital of South Africa.

On the pages…

EDITOR’S COMMENT

4 Making a plan is very South African. NEWS

5 Eight months countdown to HOSTEX 2024.

GLOBAL NEWS

9 ICCA and BestCities announce changes to Incredible Impacts Programme.

TIFA FEEDBACK

10 The Tourism Investment Forum Africa — raises the investment bar.

YEAR-END FEATURE

14 Upping the value of your year-end event for everyone.

RELAUNCH

17 Hard Rock Café Johannesburg relaunches its venue.

NELSON MANDELA BAY

18 Unforgettable evenings in Nelson Mandela Bay.

INCENTIVE NEWS

21 Uwin Iwin Incentives partners with peopleHum.

TOP TIPS

22 Essential tips for conscious travel.

VENUE OF THE MONTH

24 Vivari Hotel & Spa — A serene conference destination.

CHEF’S PROFILE

27 Chef Devandra — “Training is not limited to cooking skills.”

SEYCHELLES FEATURE

28 Club Med Seychelles — an enchanting incentive destination.

39 Celebrating 20 years of Africa’s Big 7.

40 World Congress on Pediatric Infectious Diseases to be held at the Durban ICC.

41 Propak Cape to spotlight latest packaging and related industry trends.

42 On Show Solutions unveils 2024 Africa Showcase Roadshow schedule.

43 Exposure Marketing celebrates South African youth.

44 Anantara Bazaruto Island Resort and The Aujan Group launch a scholarship programme.

Association news

45 A Message from our Chairperson — Sibusiso Mncwabe. EVENT GREENING FORUM 46 Making meaningful donations.

47 Making the most of a trade show.

48 Telling a fresh story.

50 SITE Africa conducts incentive travel masterclass in Uganda.

Regulars

51 Cape Town Helicopters joins Inspirational Places.

51 Index of advertisers and contributors.

TEL: +27 (0)31 764 6977

FAX: 086 762 1867

MANAGING DIRECTOR: Malcolm King malcolm@contactpub.co.za

EDITOR: Irene Costa gomesi@iafrica.com

SENIOR GRAPHIC DESIGNER: Vincent Goode vincent@contactpub.co.za

DISTRIBUTION MANAGER: Jackie Goosen jackie@contactpub.co.za

SALES REPRESENTATIVE: Irene Costa

+27 (0)82 558 7387 gomesi@iafrica.com

PUBLICATION DETAILS: Volume 43 No 7

Business Events Africa has 12 issues a year and is published monthly. This magazine is currently only available in digital format.

Making a plan is very South African

South Africa – a country of beauty and diversity – it is also a country of resilience.

As I type this, I am about to embark – like many Joburgers – on three days of no water, so that maintenance can be made to the water infrastructure.

Loadshedding continues and due to the plummeting temperatures – the levels have increased, yet again. However, our family recently acquired solar, and this is becoming less of a problem — though I still have to deal with traffic lights being out, if I go out to a meeting during loadshedding.

However, we did have one highlight early in July, Johannesburg got to enjoy some snow! This was rather exciting and caused quite a stir on the social networks.

Quite frankly, no matter what gets thrown at us South Africans, we just get on with it and make a plan!

This really is an amazing trait to have, especially in the business events sector.

South Africans in the business events sector are more than equipped to deal with any issue that may arise.

Our industry is flexible, service driven and most importantly, professional. The country, as a whole, offers many beautiful locations for business events.

Even the smaller towns are equipped, barring a few teething problems here and there – such as access to the town due to limited airlift.

I was recently invited to attend the Inaugural Tourism Investment Forum Africa in Upington. Wow, the Northern Cape certainly excelled in showing off some amazing venues and accommodation options. I learnt so much about the region over the three days and came back feeling inspired to learn more.

There is something to be said for small town hospitality. They are very proud people that excel in being friendly and welcoming to

newcomers. The locals ensured we were hosted to the highest of standards and we got to enjoy the local food and wines. As delegates, of this inaugural event, we felt like VIPs — with local police escorting the delegates on our arrival from the airport.

The event was a huge success, as you will read in the report-back. Many of us had never been to Upington before, so it was an eye opener on what this town in the Northern Cape has to offer. I had visited Upington once before, as a child, but a lot has changed. Many delegates said they would be back as tourists.

As members of the media, Northern Cape Tourism organised us a day trip and we got to see Augrabies Falls, and a stop at a local padstal called Die Pienk Padstal on our way back to

Upington. This padstal offered amazing local food, produce and local artistry. We also got to enjoy a wine tasting, with local wines, in Upington. Thank you to Millvest, organisers of TIFA, and Northern Cape Tourism for giving us a taste of the region.

Later this month, I will be attending the National SAACI Congress in the Addo Elephant National Park in the Eastern Cape, another first for me. I have always wanted to explore Addo, and this conference will give me the opportunity to have a glimpse of what this region has to offer. I look forward to seeing you all at the SAACI Congress and I’m sure I’ll return with many wonderful new memories. Look out for the Congress report back in the next edition.

Image courtesy of Blueberry Hill Hotel, Johannesburg

Credit: Hein Liebetrau

Eight months’ countdown to HOSTEX 2024

HOSTEX 2024, one of Africa’s leading food, drink, and hospitality trade expos since 1986, is preparing for a bumper year, with eight months until it opens its doors to connect the industry once again. Taking place from 3-5 March 2024 at the Sandton Convention Centre, the expo is set to unveil the latest trends and developments in these sectors, all under one roof.

HOSTEX is a renowned platform for suppliers of products and services to the food & beverage, hospitality, catering, and retail sectors. It’s an opportunity for businesses to connect with potential clients, demonstrate their latest offerings, and stay informed about industry trends. Over the years, HOSTEX has gained the reputation as a hub of innovation and opportunity, consistently delivering a showcase that goes above and beyond expectations.

The 2024 expo is segmented into six value-adding districts, each focusing on different aspects of these industries. The districts include Equipment Africa, Food & Drink Africa, Tea & Coffee Africa, Contract Furnishings Africa, Technology Africa, and the newly introduced Sustainability Africa.

Mark Anderson, portfolio director at Specialised Exhibitions, said: “HOSTEX 2024 is also proud to announce an

expansion of our floor space with the debut of The Wine Bar, welcoming manufacturers, oenologists, wine growers, producers, technologists, importers and exporters, as first-time exhibitors.”

Confirmed exhibitors, such as Importalia, RFG Foods, Vulcan Catering & Bakery Equipment, Ambience Hospitality Brands, Core Catering Supplies, Sime Darby Oils, and Adriatic Ship Supply & Trading Company, are testaments to the confidence in HOSTEX’s ability to connect buyers and sellers in a dynamic, vibrant setting.

As in previous years, HOSTEX has partnered with industry associations including the SA Chefs Association, Speciality Coffee Association of Southern Africa (SCASA), Guest House Association of South Africa (GHASA), SANHA, FEDHASA, RASA, Sustainable Tourism Partnership Programme (STPP), National

Accommodation Association (NAA), and more, to attract a diversified and targeted audience.

Visitor attractions such as demonstrations and competitions by the SA Chefs Association, the National Barista Championship from SCASA, and the Coffee Market are designed to attract high quality visitors and the opportunity to network.

“HOSTEX 2024 offers suppliers an unmissable chance to gain the advantage, connect with decisionmakers, and launch their innovations. We invite you to join us in March 2024 for three days of insightful experiences, enriching connections, and a unique opportunity to grow your business,” Mr Anderson concluded.

Don’t miss out on the industry’s leading biennial event — book your stand at HOSTEX 2024 today. Go to www.hostex.co.za for more information.

The Science Capital of South Africa

The CSIR International Convention Centre offers superb facilities and quality service with conference, function and exhibition venues that can accommodate events of 500, to a small group of 10 delegates and guests, with groups as large as 1,000 being accommodated at times. Flexibility, service excellence and professionalism are key to what the International Convention Centre offers its clients.

The City of Tshwane is one of the biggest diplomatic capitals of the world with a whole range of countries and international organisations represented here, but crucially, the City of Tshwane is the science capital of South Africa," says the Deputy Director General of the Department of Science and Innovation, Daan Du Toit.

Mr Du Toit says: “The research and innovation produced here in the City of Tshwane, whether in our universities, in our public-funded organisations and the private sector responds to the key societal challenges we, as a globe face, the type of challenges where we all need to work together. So, what we have in the City of Tshwane is the science, which is not only relevant for society and the needs of society, but also science which is recognised across the world for its excellence, and which is open for global partnership. We also have the important infrastructure to support such a collaborative effort as well as vast experience so the knowledge community in Tshwane in my view deserves its reputation as a trusted global partner. "

GEARED FOR COLLABORATION

Prof Wynand Steyn, Civil Engineering Professor at the University of Pretoria, adds: "The benefit for us in Tshwane, with the number of educational institutions as well as science councils such as the Council for Scientific Industrial Research and the University of Pretoria, is that we are physical neighbours. It means that we have a memorandum of understanding that immediately not only links us, but it links us with everybody else that we have connections with. "So, if the CSIR has a collaboration with an entity in Russia and we collaborate with them, then that collaboration becomes one of our potential collaborators and by doing that, it means that we don't have several small entities, trying to build up new collaborations. It means the outside world can see us as a larger entity with a lot of critical mass to do a lot of good work. As we start to collaborate, from a local and international viewpoint, we can do work that changes the world."

“The City of Tshwane is arguably the intellectual capital of South Africa given its vast number of knowledge institutions, and the International Convention Centre can, through its fit-for-purpose venues, orchestrate and coordinate events in a seamless experience to ensure that we do not only act as a venue, but as a role player in the formation of the solutions that are discussed within our platform, to exchange knowledge and to come up with solutions for the challenges facing society.”

Minister Kganyago, CSIR ICC Business Development Manager.

About the Council For Scientific and Industrial Research

The Council for Scientific and Industrial Research (CSIR) is a leading scientific and technology research organisation that researches, develops, localises, and diffuses technologies to accelerate socio-economic prosperity in South Africa. The organisation’s work contributes to industrial engineering, and technology competences.

This organisation plays a key role in supporting public and private sectors through directed research that is aligned with the country’s priorities, the organisation’s mandate and its science, development and supports a capable state.

Precinct of knowledge organisations

Bronwen Cadle de Ponte, CSIR

Conferencing and Accommodation Group Manager, adds: “When we bring international conferences to this city and this precinct of knowledge organisations, the content, programme and interactions can be much richer because of the people that live in the surrounding areas, and because of the technologies that can be viewed and demonstrated onsite, without having to travel far out of its home destination. There are a lot of world firsts that have happened in the CSIR and other institutions surrounding us, and it is for us to share that knowledge with the rest of the world. Africa has a lot to offer and,

The City of Tshwane

South Africa’s Capital City, the city of Tshwane, is situated in the province of Gauteng, the economic centre of South Africa. As the seat of government, Tshwane is the country’s administrative hub, and houses:

• 134 embassies

• 30+ JSE-listed companies and multinational companies

• 90% of medical, science and technology research in the country produced through Tshwane’s high concentration of academic, medical, social science, technology and scientific institutions

• 60% of the country’s overall research output is produced in Tshwane

• 30 international organisations, making it second only to Washington DC in terms of the concentration of diplomatic and foreign missions and technology and scientific institutions.

often, we find that international professionals that come and visit us and speak at conferences, go back absolutely astounded at what they have learned from this country and from the institutions and the work that we have going on here in South Africa, in the CSIR, and in the city of Tshwane.”

Healthcare

The CSIR has applied its multidisciplinary expertise to strengthen primary healthcare in the country. This includes the strengthening of information and communications technology systems and the development of point-of-care diagnostic devices.

A point-of-care ultrasound device

One of the challenges with reducing South Africa’s infant mortality rate is improving access to specialist obstetric care for those that need, it while reducing unnecessary referrals. In trials undertaken in the Tshwane district, it was shown that a CSIR-developed Doppler ultrasound device has the potential to significantly reduce the perinatal mortality rate.

More than 2,640 women participated in a clinical trial begun in multiple Tshwane clinics, of which, 324 were classified as high-risk and referred to the hospital.

From the 1,096 women who gave birth, 10% showed abnormal results with the Umbiflow screening.

The

Umbiflow addresses challenges of emergent nations

Dr Kahesh Dhuness, CSIR Principal Research Scientist says: “In South Africa, we don’t have a large number of trained obstetricians to go out into the rural areas to look at mothers and advise them about the health of their babies and the risk of them being stillborn, and that’s where Umbiflow came into the picture. It’s a simple device used on mothers in the third trimester of pregnancy and connects to a Windows® or an Android® machine. After a nurse takes a measurement, it outputs the measured results.”

Women who had access to Umbiflow Screening 11.3/1000

Women who were not Umbiflow screened 21/1000

In trials undertaken in the Tshwane district, it was shown that a CSIR-developed Doppler ultrasound device has the potential to significantly reduce the perinatal mortality rate.

Bronwen Cadle de Ponte.

perinatal mortality rate with and without Umbiflow screening

Agro-processing

Agro-processing refers to a subset of the manufacturing sector that processes raw materials and intermediate products derived from the agricultural sector. The aim is to develop and advance new processing technologies from lab to pilot and commercial scale implementation, using tools to demonstrate product and process capability at various scales. The CSIR has sound expertise in agroprocessing. Experts in this field include qualified chemical engineers, chemists, food scientists and biotechnologists with extensive specialised experience.

Dr Nomusa Dlamini, CSIR Principal Research Scientist, says: “Agroprocessing can be crop production, animals or even forestry. But nowadays, we normally focus agro-processing on food production. And then, in South Africa when you talk about agroprocessing it’s not just food but you're also talking about the indigenous resources that we have.”

Nutri-drink addresses nutritional deficiencies

The CSIR is working on several projects that rely on agro-processing, such as the Nutri-drink project, in which researchers developed a nutritional drink from a combination of food products such as sorghum, soya, milk, as well as local and indigenous leafy vegetables. The CSIR is evaluating the bio-accessibility of the micronutrients in the drink to the human body to

determine its nutritional value.

Dr Dlamini says: “Basically, we were looking at rural schools, rural environments where children go to school hungry. With the Nutri-drink we asked what do we do with hungry children? So, we created Nutri-drink to address some of the nutrient deficiencies that we found very prevalent in these children. And we gave it to children for about two years, but the actual study was based on eight months where we did the baseline. And then after the baseline we did the final assessment, (where) we found that the children had grown, especially the younger children, we found that even their earlier status had improved.”

Working with indigenous knowledge holders

CSIR is also working with communities and indigenous stakeholders to offer opportunities to develop new ingredients. Dr Dlamini says: “At CSIR we work closely with some of the communities and some of the indigenous knowledge holders. We optimise extraction technologies so that these products are ready to be used in various ingredients. So, globally, the CSIR and South Africa, working with communities and indigenous knowledge diversity, offer opportunities for new ingredients that can be developed and that can be optimised.”

Smart Mobility

CSIR Smart Mobility addresses

challenges and opportunities associated with transport systems and operations, and logistics management in support of industrial and sustainable development. The CSIR seeks to improve the efficiency, safety, cost and reliability of transport networks to minimise the cost of doing business and to improve equality of life. Prof Wynand Steyn, Civil Engineering Professor, at the University of Pretoria, says: “We train, educate and do research around civil engineering, which looks after infrastructure: roads, buildings, bridges, and tunnels. Once we do the foundation part and we’re finished with that, then we have to see how it affects society and that’s where it becomes very important that the research and the education we do, continues.”

Smart tomatoes and avocados

Professor Steyn says: “For instance, one of our really exciting projects is where we developed smart avocados and smart tomatoes that can tell you what the fruit experiences during the whole trip from the plant to the market. Now, why is this important for civil engineers and society? It is important because we have to look after the design of the pack houses and the maintenance of the roads on which these fruits are being transported.”

CSIR Contact Information

Website: www.csir.co.za

Email: enquiries@csir.co.za

Enquiries: +27 (0)12 81 2911

Dr Nomusa Dlamini.

ICCA and BestCities announce changes to Incredible Impacts Programme

BestCities Global Alliance and the International Congress and Convention Association (ICCA) have unveiled exciting changes to their flagship Incredible Impacts Programme. Celebrating the ‘beyond tourism’ value of international association meetings, the programme provides a global platform for meetings that have proven impact while recognising their contributions with a cash reward.

Starting this year, the Incredible Impacts Programme will award one association a grant of $20,000 (USD) — a change from previous years, where three grants of $7,500 (USD) were distributed. The new selection process will involve a jury shortlisting three finalists, who will each present their entry during a plenary session at the annual ICCA Congress in November. For the first time, congress attendees will be able to vote on the winner, with the final score evenly weighted between jury and audience.

The Incredible Impacts Programme will also provide a seed grant of $5,000 (USD) to associations seeking to establish a new legacy programme. Interested parties will need to submit a business case, and one winner will be

awarded the funds. This new addition supports BestCities and ICCA’s commitment toward advancing legacy and impact in the international meetings industry, and advocating for associations that are helping to shape a better world for future generations.

“We are thrilled to introduce the latest evolution of the Incredible Impacts Programme, which not only recognises associations demonstrating innovative thinking and creativity to achieve impact, but also inspires others to incorporate legacy initiatives into future events,” said Lesley Williams, Managing Director, BestCities. “We’re also pleased to provide support to associations eager to implement a legacy programme, with an eye towards encouraging most, if not all, international associations to integrate

legacy and impact into their conference planning going forward.”

“The dynamic new change to Incredible Impacts is led by a genuine growing interest and engagement in the initiative,” said Senthil Gopinath, CEO, ICCA. “We want to celebrate the best of the best and raise the stakes to a ‘winner takes all’ scenario because the stories our associations are telling – and the legacies their initiatives are leaving – thoroughly warrant a solo moment in the spotlight. By bringing Congress attendees into the final judging process raises the impact value, kudos, and ‘wow’ factor to the Incredible Impacts win.”

Stay updated on news of the Incredible Impacts Programme, including when applications are open, at www.incredibleimpacts.com

The Tourism Investment Forum Africa — raises the investment bar

Bringing together the tourism and investment sectors, to create sustainable economic growth, job creation and employment opportunities, the inaugural Tourism Investment Forum Africa (TIFA), made its debut in the Northern Cape from 7-9 June 2023.

The Forum was held under the theme ‘Forging Global Partnerships for Inclusive Local Economic Development Through Sustainable Investment’, at the African Vineyard Hotel on Kanoneiland, Upington, South Africa.

TIFA 2023 attracted 194 (in-person) and four (virtual) delegates and speakers, mainly from continental Africa. Delegates included local and international private sector business leaders, government ministers, senior government officials, development finance institutions, financial institutions, private investors, investment promotion agencies, destination management organisations and members of the diplomatic corps. The delegates came from the following countries: Australia, Botswana, Mozambique, Namibia, Tanzania,

Madagascar, Nigeria, Kenya, Qatar, Rwanda, South Africa, UK and USA. The host destination (South Africa, Northern Cape), other participating African countries (Botswana, Madagascar, Mozambique, Namibia, Tanzania), provinces (KwaZulu-Natal, Mpumalanga and Northern Cape), private companies (Digicall Group) and State Owned Companies (Transnet, ACSA), presented market-ready investment opportunities and projects in the tourism and related sectors.

Highlights — TIFA 2023

• Investment opportunities across Africa presented – 53.

• Total investment value of projects presented — US$ 40,8 billion.

• Potential deals – US$ 646,000.

TIFA 2023 was hosted by the Northern Cape Tourism Authority and the Northern Cape Department of Economic Development & Tourism with the support of South Africa National Convention Bureau. Convened and organised by Millvest Advisory with the gracious sponsorship of the Industrial Development Corporation, Tourism KwaZulu-Natal, Brand South Africa and Mitsubishi Motors, the Forum aimed to promote the host and other participating countries as viable locations for investment.

For the host destination, the forum also sought to position and profile the destination as a business events destination. The Forum was officially opened by the Deputy Minister of Tourism, Hon. Fish Mahlalela. Other dignitaries who participated in the

conference programme include: the Deputy Minister of Transport, Hon. Lisa Mangcu, Deputy Minister of Environment and Tourism, Namibia, Hon. Heather Sibungo, the MEC for Finance, Economic Development and Tourism of the Northern Cape, Mr Abram Vosloo and Mr Michael Segede — The Executive Mayor of Dawid Kruiper Local Municipality, South Africa.

Amos Fish Mahlalela, deputy minister of tourism, South Africa, highlighted in his opening keynote address that it is only through linking our collective resources, and maximising the synergy of our combined actions, that we will be able to discharge the socio-economic changes our society requires.

“The Northern Cape is home to the Square Kilometre Array (SKA) and shares that honour with the state of Western

Australia. The SKA, when completed, will be the largest radio telescope in the world, split between South Africa and Australia, with headquarters in the United Kingdom. This SKA initiative does not only include the three countries mentioned, it is also a true global initiative with a number of other countries involved. It seeks to resolve these enduring questions:

• The dark ages of space.

• Einstein’s theory of general relativity.

• The large-scale structure of the universe.

• Dark matter.

• The nature of magnetic fields.

The Government of South Africa has invested about R152 million or US$7,9 million on the tourism aspects of Astro-Tourism and there is a huge funding gap of about R150 million that

must be closed. In touching on opportunities in the Northern Cape Province, Hon. Mahlalela said, that the South African National Astro-Tourism Strategy states that about “50% of the world’s population cannot see the beauty of the night sky, but the African sky still remains at an advantage by having the clearest and darkest night sky.”

“The Tourism Investment Forum Africa should be seen as an introduction to the ecosystem because governments often put more emphasis on demand side interventions, such as travel trade shows, with less emphasis on platforms focusing on the supply side,” Hon. Mahlalela said.

In conclusion, Hon. Mahlalela stated that many private sector stakeholders have indicated that they would invest more resources if some of the regulatory,

financial and infrastructure barriers were addressed – such as long-term leases on state-owned land – which will unlock funding from the development finance institutions and commercial banks. It was therefore imperative that government creates an environment conducive for private sector to invest in the tourism economy.

In addition to promoting investment projects and opportunities in the travel and tourism industry across the SADC and other regions, the TIFA promoted transversal projects and investment opportunities in critical sectors such as infrastructure, transport, real estate and the green economy, which are key to the development and growth of tourism through their stimulation of development in related sectors.

A key pillar of the platform was the facilitation of meaningful business-tobusiness (B2B) and business-togovernment (B2G) exchanges to facilitate

investment, networking, sharing of knowledge and market insights as well as other trade development opportunities. Global business services company Digicall Group, South Africa was one of the participating companies which also presented in one of the Investment and Business Opportunities rounds. Key highlights of the TIFA 2023 included participation of key multilateral institutions: UNWTO (virtual), the Africa Continental Free Trade Area Secretariat (AfCFTA), United Nations Economic Commission for Africa (UNECA) and Development Finance Institutions (DFIs) such as IDC, New Development Bank and DBSA. Several private equity companies also participated.

Why the Northern Cape?

The choice of hosting the Forum in Upington was strategic and aimed to expose international and domestic delegates to what the Northern Cape

has to offer investors, with a view to increasing the opportunities for investment, job creation and economic growth within the province.

This is aligned to the priority focus of South African Tourism (SAT) which aims to showcase all of what the country has to offer and diversify the supply side of South Africa’s tourism economy.

Investment opportunities

Fifty-three market-ready investment opportunities, with a total value of more than US$40.8 billion, were presented by various countries and regions at the conference. Early indications are that some of the project owners have had fruitful discussions with the DFIs represented at TIFA and look forward to solid deals emerging from these engagements.

Abraham Vosloo, member of the Executive Council for Finance, Economic Development and Tourism,

Northern Cape Province, said that Tourism Investment Forum Africa (TIFA) offered destinations an ideal platform to support and contribute to their investment and trade promotion efforts while actively driving business, investment, and trade opportunities within the tourism and other sectors of their economies. Aiming to connect project owners with investors through packaging and presentation of preselected investment opportunities and projects. Facilitating the establishment of business contacts between Northern Cape stakeholders and investors which can lead to the development of concrete projects.

Conclusion

Overall, the inaugural Tourism Investment Forum Africa was a success, despite challenges of access and connectivity. The Forum shone the spotlight on precisely these critical issues which are

the undergirding of any successful programme aimed at cross-border movement of people, trade, and capital. Delegates from across the continent joined the event despite the challenges in connectivity and access. Limited seats and frequencies presented a challenge for delegates.

Regardless, the destinations which showcased their investment opportunities at the Forum served as proof that African destinations are aggressively focusing on the supply side of the tourism value chain to ensure local economic development and benefits through sustainable tourism investment. Participation by AfCFTA also demonstrated the important role that is placed on intra-Africa trade and investment. The total number, value and cross-sectoral nature of market-ready projects presented at the Forum is also indicative of how pervasive tourism is and how it can contribute towards development in other sectors.

The direct impacts of the conference

• Contribution to the provision of thirty-eight job opportunities, excluding the project management teams. The venue preparations saw ten more people employed for two weeks in the period leading up to the conference.

• Eight small and medium enterprises were supported directly through purchases from the TIFA 2023 Sustainability Village.

• Use of local suppliers and labour as far as possible, thus maximising the economic contribution of the event to the community of Kanoneiland.

• Local suppliers were utilised for transportation of delegates, décor and branding, entertainment and facilities.

Upping the value of your year-end event for everyone

As we pass the halfway mark, businesses begin their preparations for the traditional year-end event. These occasions aren’t merely celebrations. They are strategic opportunities to connect with your staff and customers, express gratitude, and solidify your brand’s identity.

By choosing the right hospitality provider, you can elevate your year-end event from run-of-the-mill to extraordinary, and leave a lasting positive impression and fun memories your teams and customers can share.

Wider opportunities to celebrate

Mobile drink and snack bars – like Barmotion’s hospitality solutions – bring the event to you, offering a level of flexibility that’s difficult to match with a traditional provision of ‘venue plus banqueting’. This allows you to host your events wherever you please, be it within the company premises, a feature location, an outdoor park, or even a beach, opening up a range of creative opportunities for event design that go beyond event suites and hotel function rooms.

If you host an event on your own

premises then you are able to make substantial savings on venue hire, and use them to build a truly unique event with more creative flourishes, live entertainment, and other features that will make your event one to remember.

Variety, quality, and creativity

Beyond just cost and location benefits, agile event hospitality providers like Barmotion also bring a high degree of variety and quality to the table. They offer an array of delicious options, ranging from healthy, nutritious meals and sweet snacks, to high-quality teas and coffees. This ensures that all tastes and dietary requirements are catered for, making attendees feel valued and cared for. More importantly, they understand how to help ‘create a buzz’.

Services such as Barmotion are also well-versed in creatively aligning their delivery with your event’s theme or your

corporate identity. Imagine your guests sipping on drinks that mirror your corporate colours or nibbling on snacks presented in the shape of your logo, for example! With a hospitality partner that understands and can execute such imaginative touches, your event becomes an experience that reinforces brand awareness and creates lasting memories for your attendees.

Commitment to sustainability

In an era where environmental consciousness is more than just a trend, it’s essential for businesses to align their operations, including their events, with sustainable practices. Barmotion, now prioritises minimising plastic waste and using compostable cups, plates and cutlery instead.

Hosting an event that doesn’t contribute to the global plastic waste issue sends a strong message about

your company’s commitment to sustainability. It demonstrates that you care about your impact on the environment, aligning with growing customer expectations and potentially enhancing your brand's image.

The long-term impact

Choosing Barmotion for your year-end event does more than just save costs and create a unique event. It signifies a commitment to quality, creativity, and sustainability. The positive impressions you make on your staff and customers can foster loyalty, enhance your brand reputation, and ultimately contribute to your business’s long-term success.

In conclusion, a year-end event is much more than just a party. It’s a strategic investment, a brand statement, and a thank-you note, all rolled into one. By choosing a mobile, innovative, and sustainable hospitality provider like Barmotion, you’re investing in an experience that resonates far beyond the event itself. It’s a step towards crafting a stronger future for your team, your customers, and your business as a whole.

Contact details

Tel: 0861 WE ROCK (0861 937 625)

Email: info@barmotion.co.za

Website: www.barmotion.co.za

Seen at the event held in early July

Hard Rock Café Johannesburg relaunches its venue

Hard Rock Café Johannesburg, located at Nelson Mandela Square, combines big city sophistication and European style, right underneath the African sun.

The Hard Rock Café Johannesburg brings together the eclectic style of rock ’n roll with imported designer features that will leave you speechless.

Hard Rock Café Johannesburg recently relaunched its venue to corporates and event organisers in the business events sector. The event also saw the launch of its newest venue, The Coke Studio, which can cater up to seventy people seated or 110 cocktail style. Hard Rock Café Johannesburg can cater up to 355 people seated and 555 cocktail style, excluding the new venue.

Unforgettable evenings in Nelson Mandela Bay

Here are three captivating ideas for a memorable event.

Cape Recife Nature Reserve

The Cape Recife Nature Reserve in Port Elizabeth, South Africa, is a remarkable destination that seamlessly combines nature’s beauty, wildlife conservation, and historical significance. Visitors to the reserve can explore the Southern African Foundation for the Conservation of Coastal Birds (SANCCOB) and the iconic Cape Recife Lighthouse, making it an excellent choice for conferences and post-tour activities.

The Cape Recife Nature Reserve, SANCCOB, and the Cape Recife Lighthouse combine the elements of nature, wildlife conservation, and historical significance to create an ideal event space and post-tour activity for conferences. With its conference facilities, educational experiences, recreational pursuits, and opportunities for themed events, this destination offers a comprehensive and enriching conference experience that seamlessly integrates with its natural and cultural surroundings.

The reserve boasts stunning landscapes, including pristine beaches, coastal dunes, and indigenous vegetation, providing a serene and picturesque environment for conferences, seminars, and workshops. Its

well-equipped event spaces cater to various group sizes, ensuring a comfortable and productive conference experience surrounded by nature.

SANCCOB, situated within the reserve, plays a crucial role in rehabilitating and conserving coastal birds, particularly penguins and seabirds. Conference attendees can engage in educational programs and interactive experiences,

gaining insights into SANCCOB’s conservation efforts and having close encounters with these captivating creatures. This fosters environmental responsibility and awareness among participants.

Adding to the allure, the Cape Recife Lighthouse, a historic landmark, enhances the conference experience with its charm and panoramic views of the coastline.

Happy Valley in Gqeberha is the perfect evening function venue.

Various events are held at the Cape Recife Lighthouse.

The Cape Recife Lighthouse.

Attendees can explore the lighthouse, delve into its rich history, and soak in the captivating surroundings.

For post-tour activities, participants can partake in recreational pursuits offered by the reserve, such as nature walks, birdwatching, beachcombing and snorkelling. These activities allow attendees to unwind, connect with colleagues, and further immerse themselves in the natural splendour of the reserve.

To elevate the conference experience, special themed events can be arranged, such as eco-themed cocktail receptions, conservation-focused team-building activities, or outdoor networking events amidst the picturesque landscapes. These curated events add a unique touch and create lasting memories for conference attendees.

Happy Valley

Happy Valley in Gqeberha is the perfect evening function venue, offering a unique experience with its Happy Valley-Themed Beach Braai. The venue makes use of gas braais. As guests arrive, they will be greeted by lively performers and handed a themed cocktail to kick-start the festivities.

The covered area will feature freestyle seating options, including lounging, cocktail, café, and some formal arrangements. The arrival snacks will showcase local favourites such as biltong, dry wors, mielie pap balls, and mini bunny chows.

The highlight of the evening will be the grills, where chefs will braai an assortment of meats, accompanied by delectable seafood. Guests will even have the chance to embrace their inner braai master and cook their own chops.

Throughout the event, local bands, artists, and an impressive fire dancer show will keep the guests entertained. Craft beers, ciders, and gins from the area will be available, along with a standard bar selection. The staff, including waiters and a few party starters, will be dressed to match the theme, adding to the festive atmosphere. To conclude the evening, a mouthwatering array of local desserts such

NMB Convention Bureau contact details

NMBM EDTA: Destination Marketing Unit

Nelson Mandela Bay

+27 (0)41 503 7513 / +27 (0)83 410 3565 dlouw@mandelametro.gov.za sisaacs@mandelametro.gov.za mleroux@mandelametro.gov.za www.nmbt.co.za

as koeksisters, milktart, samoosas, and caramel vetkoek will be served. Each guest will also receive a braai-related gift, consisting of a braai tong, locally made braai spice, mustard, and gin. The venue will be adorned with vibrant festive colors that reflect the chosen theme, and the decor and furniture will exude a relaxed vibe, setting the perfect ambiance for the occasion. Additionally, a designated photo area will be set up, encouraging guests to capture memories and share them using the event’s designated hashtag, such as #localislekker.

Nyosi Wildlife Reserve

The Nyosi Wildlife Reserve in Nelson Mandela Bay is an ideal conference event space and post-tour activity, offering a range of activities and special themed events for attendees. With its picturesque landscapes and commitment to conservation, the reserve provides a serene and inspiring setting for conferences. The conference facilities are equipped with state-of-the-art amenities, ensuring a seamless event experience.

Apart from the conference functions, the reserve offers a variety of activities to enhance the post-conference experience. Attendees can indulge in a delightful

2-Course Set Lunch at the Nyosi Restaurant, where the team of chefs create a culinary experience bursting with flavour and local wholesome goodness. For those seeking a unique outdoor experience, picnics can be arranged with artisanal breads, spreads, cheeses, meats, and fresh fruits, allowing attendees to slow down and enjoy nature in beautiful picnic spots around Nyosi.

Gin and wine tasting experiences are also available at the Deli, where groups of up to ten people can savour a selection of local craft gins or wines, including those harvested from the Nyosi Vineyard. Each tasting experience is accompanied by expertly crafted pairings designed by the chef, adding an element of sophistication and indulgence to the post-conference activities.

With its diverse range of activities, exquisite dining options, and stunning surroundings, the Nyosi Wildlife Reserve ensures that attendees not only have a productive conference experience but also have the opportunity to relax, connect with nature, and enjoy exceptional post-tour activities. It truly offers a complete package for both business and leisure, making it an ideal choice for conference events and post-conference leisure activities.

The Nyosi Wildlife Reserve in Nelson Mandela Bay is an ideal conference event space and offers a range of activities.

NELSON MANDELA BAY CONVENTION BUREAU SERVICES

Bids

Nelson Mandela Bay’s Convention Bureau will gladly assist with your bid if the local Convention Bureau and the Association and / or Conference Organizer are in agreement. The following can be included:

• Letter of Support to be submitted with the bid from the Nelson Mandela Bay Municipality

• Request a letter of support from SA Tourism’s National Convention Bureau to be included in the bid.

• Request a letter of support from the Eastern Cape Parks and Tourism Agency to be included in the bid.

• City bid template for bid submission

• City information for bid submission

• Submit a request to the National Convention Bureau, your application will follow their processes

• Submit a request to the Eastern Cape Parks and Tourism Agency, your application will follow their processes.

DELEGATE BOOSTING

This platform is used to boost, attract and entice delegates to attend the following conference in our destination. This usually takes place at a previous conference / event in order to boost the number of delegates to the conference.

CONFERENCE EVENT SUPPORT

The Nelson Mandela Bay Convention Bureau can supply

• City images to be included on conference website

• Tourist information which can be included on the confer ence website or share a link from the tourism website to the conference website

• Assist with City Welcome / Civic reception

PROMOTIONAL MATERIAL

Promotional material is for the use of planners and organ isers to use at their conferences and / or events. These could include from the MICE Planner, visitors’ guides, maps (in print or electronically), destination DVD, destination images.

SITE INSPECTIONS

Some conference and event organizers are not from the destination and may need to visit the destination to familiari themselves with venues, the best location, introductions to service providers i.e. venues, accommodation establishments, etc.

NELSON A PREMIER DESTINATION MANDEL A BAY,

TO FOR BUSINESS EVENTS.

WEBSITE

Conference and Event organizers can upload their conference and or event on the tourism website where their conference / event details are made available with the direct link to their respective website / social media pages.

PRE / POST TOURS

The NMB Convention Bureau can assist organizers with the following as Pre / Post options:

• Nelson Mandela Bay Pass www.nelsonmandelabaypass. co.za

• A list of tour options is available for pre / post tours, accompanying guests programme and special event recommendations.

SUPPLIER INFORMATION

Nelson Mandela Bay have a pool of local suppliers that can assist with quotes ranging from professional conference organisers, event planners, catering, décor and audio-visual service providers amongst others. These job opportunities can increase the local economy.

CAPE

Gqeberha

EXPLORE EASTERN

MEETINGS AND INCENTIVES

WELCOME

Uwin Iwin Incentives partners with peopleHum

Uwin Iwin Incentives, a leading incentive consultancy firm based in Bryanston, proudly announces its strategic partnership with peopleHum, a global, award winning, Human Capital Management platform, to become peopleHum’s official affiliate and representative in South Africa.

peopleHum, developed by peopleHum Technologies in California, USA is a powerful end-to-end HR software tool designed to streamline and enhance human resource operations. It provides an all-in-one solution for managing various HR tasks, from the hiring process, to onboarding, employee analytics, performance evaluations and employee engagement. With peopleHum’s comprehensive suite of features, HR departments of small, medium-sized and enterprise businesses gain a holistic view and control over HR-related duties. The software enables HR professionals to obtain a ‘bird’s-eye view’ of overall employee engagement and employee health, facilitating improved workflow and communication within the HR department and the organisation as a whole. By leveraging peopleHum, HR departments can operate more efficiently and effectively.

One of the key benefits of peopleHum is

its ability to simplify HR data management. As a digital solution, it provides an efficient platform for collecting and organising HR data, making it easier for HR professionals to track and manage the information of an entire company.

Moreover, the software allows businesses to customise and tailor their human resource strategies based on their organisational needs, enhancing scalability within the organisation.

In an era where digital transformation is reshaping industries, automation of data and information is vital for organisations to thrive. Access to real-time information and robust data analytics has become crucial for businesses to make informed decisions. This paradigm shift is equally evident in the HR field, where gathering, analysing, and sharing information has evolved.

The peopleHum tool empowers HR executives to observe and track

employee trends within their organisation, enabling them to respond promptly and effectively.

As an official affiliate and representative of peopleHum, Uwin Iwin Incentives assumes the responsibility of marketing and informing customers about the immense advantages of utilising the peopleHum software. With their extensive expertise in incentive consultancy, Uwin Iwin Incentives is poised to assist organisations in optimising their human resource management processes and maximising employee engagement through this innovative software product.

Uwin Iwin Incentives and peopleHum are excited about the possibilities brought forth by this collaboration. By combining Uwin Iwin Incentives’ industry-leading expertise in incentive consultancy with peopleHum’s state-of-the-art HR software, businesses in South Africa can expect significant improvements in their human capital management processes.

Essential tips for conscious travel

In the face of the hospitality industry’s resurgence, it’s not just about the bounce back, but the bounce forward. We’re not just returning to the old ways, but embracing new, greener, and more sustainable practices. A shining beacon in this green revolution is none other than Radisson RED Cape Town, a playful bastion of hospitality excellence that is nevertheless serious about sustainability.

By Leonie Andereya, Radisson RED Cape Town curator

Since its doors swung open in 2017, Radisson RED Cape Town has proudly held the prestigious Green Key certification, a testament to their unwavering commitment to eco-friendly practices and a greener industry overall.

The Green Key certification, operated by the Foundation for Environmental Education, is a leading standard for excellence in environmental responsibility and sustainable operation within the tourism industry. It's awarded to businesses that adhere to strict environmental criteria in their premises and operations.

Choosing to stay at a hotel with environmental certifications like the Green Key label implies an active role in environmental preservation. Such accreditations reflect a genuine commitment by these establishments to environmental sustainability and their local community. The hotel industry is making strides towards greener operations, and your support for these eco-conscious establishments helps encourage this positive trend.

As we continue to explore the world, it’s essential to do so responsibly. Here are some tips for green travel:

Every day is beach day

Skip heading to a mall for a shopping spree: an eco-friendlier choice is to drop out from hyper-consumerism, take some you-time, and simply mellow out at one

of Cape Town’s world-famous beaches. Renowned for their immaculate condition, these are public spaces where travellers and locals alike immerse themselves in the elements, revelling in the restorative tranquillity of sun and sea. Moreover, the pristine beaches of Cape Town testify to the power of proactive governance and robust multi-stakeholder discussions. This inspiring world-class level of environmental custodianship is not a happy accident, but the result of collective, society-wide efforts. Volunteers from various groups –including school learners and corporate groups – regularly participate in beach cleanups, demonstrating a shared commitment to preserving the natural beauty of our coastlines.

Goodbye plastic!

Cape Town is home to several pioneering zero-waste stores and plastic-free shopping experiences. V&A Waterfront’s spaZa store, which offers functional everyday household items guided by environmental kindness and the upliftment of people, is just a few minutes’ stroll from Radisson RED. Nude Foods, one of the innovators driving the bring-your-own-container grocery market craze, is also conveniently situated nearby in the city centre. Intrepid conscientious foodies wanting to explore further-a-field should check out Shop Zero in Woodstock, and

Muizenberg’s Faithful to Nature, which boasts eco-friendly, organic, animalcruelty-free toiletries.

Go local

Supporting local goods and services is a sustainable choice that reduces carbon footprints associated with international freight, while also stimulating the local economy. This principle aligns with the growing ethos in the hospitality industry to actively contribute to the communities they serve.

Cape Town is rich in opportunities for visitors to engage with local businesses. A wealth of unique experiences awaits within Cape Town’s famously vibrant farm market scene. Route 44, Oranjezicht City Farm Market, and Lourensford Night Market are just a few of the city’s vibrant hubs. We encourage visitors to go and have a taste of real South African culture, all the while supporting small-scale regional farmers and artisans.

Use public transportation

Whenever possible, use public transportation, walk, or bike. These methods are not only more sustainable, but also allow you to experience the destination from a different perspective. Cape Town’s MyCiti system integrates bus, taxi, and train-based transport options — all of which save on fuel through vehicle pooling, as well as allow you to be fully immersed in the Mother City’s authentic vibe as you explore.

Respect nature

Leave natural places as you found them. Avoid disturbing wildlife and always dispose of waste properly. Learn about the environmental issues facing the places you visit. This knowledge can help you make more informed decisions and respect the unique cultures and environments that you encounter.

At Radisson Hotel Group, we’re committed to green practices across all our properties. This includes initiatives such as reducing water usage, implementing energyefficient technologies, and promoting recycling and waste reduction. We also engage in responsible sourcing and support local communities through various initiatives.

Green travel is not just a trend, but an imperative for the health of the planet. By making conscious travel and tourism choices, we can all contribute to a more sustainable and equitable world. Whether you’re a hotelier or a traveller, every step towards sustainability counts. Let’s embrace greener hospitality and save the planet together.

Who is Leonie Andereya ?

With over 12 years of hospitality expertise under her proverbial belt, curator (an embellished title for general manager) Leonie Andereya has continued the success which the hotel has enjoyed since its launch in September 2017. When not running an award-winning hotel, Leonie can be found curating world-class strategies to turn RED green, scaling Lion’s Head, running after two young children and writing children’s books. Universally, it’s well-known that long working hours are synonymous with the hospitality industry, but she instils in her team a sense of fun, belonging and purpose. “My team’s happiness is of paramount importance to me. I want them to be happy and to enjoy their lives, both inside and outside of work.” Leonie’s resume lists invaluable work experience in zhoozh establishments such as the Four Seasons Hotels & Resorts and the Savoy Hotel.

Vivari Hotel & Spa A serene conference destination

Situated in a leafy valley in Johannesburg, near the Cradle of Humankind, home to our earliest ancestors, Vivari Hotel & Spa is anything but standard. The hotel name is a Sanskrit word and when loosely translated means ‘uncovered’. It is an environmental wonder with over 300 species of trees and 150 artworks from local artists mounted all over the property.

Vivari Hotel and Spa is conveniently located for business travellers. The hotel was built in partnership with the Mantis Hotel Group, acquired by Accor Group, opened in 2019 and launched in 2020. It is located half an hour (22km) away from Lanseria International Airport, an hour (65km) away from OR Tambo International Airport, 40 minutes (31km) from Sandton CBD, 45 minutes (36km) from Johannesburg CBD and an hour (60km) from Pretoria CBD.

The 48 luxury rooms and suites blend into the natural surroundings where

guests can enjoy tranquillity and respite, surrounded by completely original, creative and unexpected spaces.

Conference facilities

The modern conference venues are perfect for corporate meetings and events. It is ideally located away from the hustle and bustle of the city, yet still close enough for delegates to travel to. The tranquil and serene atmosphere of the hotel provides the ideal setting for any gathering.

The Vivari Hotel & Spa by Mantis also has three modern, well-equipped

Vivari, is Africa's first hotel and spa, as well as an aesthetic clinic and state-of-the-art hospital accredited by the Department of Health and focusing on cosmetic surgery. The hotel and its day hospital, the brainchild of Dr. Anushka Reddy, a respected and award-winning female doctor in the specialty of aesthetic medicine, aim to put South Africa on the map as an international destination of choice for discerning patients seeking privacy for their medical procedures.

conference rooms, each accommodating between 10 and 150 delegates. Our popular venue, the Jala Pavilion is a glass-enclosed venue on the banks of the Crocodile River for bespoke celebrations and conferences, with a maximum seating capacity of 200. Enjoy unique ‘farm-to-fork’ cuisine – where every ingredient holds its own story – at our signature Brambles Restaurant, whilst indulging in exquisite rooftop cocktails and watching mesmerising sunsets.

Aside from our unique offerings, we have also specially chosen names for various areas within our property. Pecan Bar is so named because it is surrounded by magnificent 30-year-old pecan trees.

Fine Dining

During the construction process, thorny bramble bushes covered the entire area where the fine dining restaurant is currently located and, as a result, it was aptly named, Brambles. The Buddha is a statement piece at Vivari Hotel and Spa.

The magnificent Buddha comes from a tiny side street in a place called Kuta in Bali. Made of volcanic rock, it is one-ofits-kind in South Africa, and takes its pride of place in front of Vivari Spa, in a reflection pond. Another interesting item found at Vivari is a Steinway piano from the 1930s. A Jewish family fleeing Europe after World War II brought it to South Africa. Purchased at an antique auction, it is now in the private dining area at our Brambles Restaurant.

The Vivari Spa

Our Vivari Spa, with its trendy and modern offerings, won the prestigious international World Spa Awards for two years running. This is partly due to us using Kneipp therapy, which treats the body, mind, and soul of an individual. We

Teambuilding options

• Yoga

• Mini express spa treatments

• 1 hour spa treatments (detox, wellness, stress relief)

• Gin tasting

• Wine tasting

“Vivari Hotel and Spa is a truly unique property, which offers a mix of facilities that caters for all, be it tourists, corporate clients or wellness inspired guests. We want to ensure that every guest leaves the hotel with a memory that will last a lifetime. We are a hidden jewel in Johannesburg that will make you want to return and enjoy over and over again.”

Services available at Vivari Hotel and Spa

• Complimentary non-alcoholic mini bar on arrival

• Complimentary uncapped Wi-Fi

• Golf cart pickup on arrival from parking lot

• Full Bouquet Netflix in rooms

• All rooms include both local and international adapters

• Rooms include gowns and slippers

• Hairdryers available in rooms

• Rooms serviced by housekeeping daily

• Rooms include a safe

• Daily turndown services in room

have a hydrotherapy suite with a steam room, an ice fountain, a heated vitality pool, and an infrared sauna cabin.

Vivari Aesthetics works closely with Vivari Aftercare for patients who wish to have post-surgical aftercare. Aftercare offers hyperbaric oxygen treatments to speed up healing, IV therapy to boost immunity, and lymphatic drainage massage to reduce swelling. Our Aesthetic clinic, Medi Sculpt, makes Vivari one of the only hotels in South Africa to have a department of healthaccredited day hospital with state-of-theart facilities catering specifically for cosmetic and weight-loss surgery. Recently, the World Luxury Hotel Awards 2023 nominated us for Best Luxury Small Hotel, Best Luxury Spa Hotel and Best Luxury Wellness Hotel. Added to our accolades, the 2023 Luxe Global Awards nominated Vivari Hotel and Spa as an official participant.

Contact information

Tel: +27 (0)10 594 4100

Cell: +27 (0)78 820 2476

Email:

sales.vivari@mantiscollection.com

Web: www.vivarihotel.co.za

• Hotel generator back up

• Free parking

• Complimentary use of our fully equipped gym

• Vivari Spa: Winner of the Prestigious International World Spa Awards

• Complimentary use of the steam room, jacuzzi, ice well

• Swimming pool

• State-of-the-art Aesthetic Clinic and Hospital on site

• In-room dining available daily between 07HOO-22h00

• Option of indoor and outdoor breakaway venues

• Onsite electric vehicle charger available

• Onsite airport shuttle service

• Onsite dry cleaning and laundry services available

• Outdoor man-sized chessboard available

• Nespresso coffee

• 24 hour concierge and security available

• We accept credit cards and virtual credit cards for payment

• 1km jogging trail available on property

— Jegie Padmanathan, general manager of Vivari Hotel and Spa

Vivari Hotel and Spa is anything but standard!

It is an environmental wonder that encourage wellness, sustainable and authentic experiences!

The Vivari Hotel is an award-winning hotel that has received recognition for its luxurious amenities, exceptional service and commitment to customer satisfaction. You can expect an award-winning experience that is unmatched in terms of luxury, service and customer satisfaction. Whether travelling for business or pleasure, guests can enjoy a luxurious and memorable stay at one of the best hotels in the region. We have been nominated for the World Travel Luxury Hotel award 2023 for the Hotel and Spa

AESTHETIC CLINIC

Our state of the art facilities designed especially for YOU, offering specialised cosmetic treatments set within tranquil surroundings.

Chef Devandra — “Training is not limited to cooking skills”

Devandra Narismulu was appointed executive chef at one of the City Lodge Group’s busiest hotels, the 365-room City Lodge Hotel at OR Tambo International Airport, in July 2022.

He heads up the revamped kitchen and newly extended buffet restaurant offering that complements the a la carte menu, and the hotel offers food service 24/7. He was the second executive chef City Lodge Hotels appointed, as the group’s food and beverage offering across all four brands – Courtyard Hotel, City Lodge Hotel, Town Lodge and Road Lodge – continues to grow in leaps and bounds.

My earliest food-related memory is at my granny’s house in the holidays, with all my cousins there and my cousins playing outside while I watched my gran in the kitchen.”

“My mum and dad shared the cooking, and I or my brother cooked when they weren’t around. A taste of home is my late gran’s cooking — anything she made was amazing,” Devandra said.

He said: “I graduated from ICESA School of Hotel and Catering in Durban with a National Diploma in Professional Cookery.”

Looking back, Devandra, said: “I started my career in 2005, training at Ithala Game Reserve in northern KwaZulu-Natal, followed by the Blue Waters Hotel in Durban in 2006. I spent the next five years in Durban working for world-renowned establishments, including Southern Sun Elangeni, The Oyster Box hotel and Upton Hall Boutique Hotel. I left for Gauteng in 2011 and worked at Mount Grace Hotel and Spa, followed by Holiday Inn Sandton and Royal Marang Hotel for Royal Bafokeng. At the end of 2016, I moved back to Durban to take up a position at Southern Sun’s Beverly Hills Hotel followed by my first executive chef position at Zimbali Country Club in 2019. In July 2020, I was unemployed due to the pandemic, and later accepted a position in a private members club, the Pencil Club, followed by Premier Hotel Umhlanga. In July 2022, I started my journey with City Lodge Hotels as executive chef at City Lodge Hotel at OR Tambo International Airport.”

Devandra has a few mentors. He said: “David van Staden (my first chef at Southern Sun Elangeni), taught me to work fast, have patience, and control your emotions. Nadia Adams taught me, attention to detail, quality and flavour. Franc Lubbe taught me the understanding of the science in cooking, i.e., how science affects cooking and Luke Nair taught me motivation and

cooking techniques. Coovashen Pillay, is the most influential mentor of all, he took the time to mould and groom me into the chef I am today, equipping and enabling me to run a kitchen in the best way possible.”

He describes his cooking style as, fresh, funky and rustic.

“Indian flavours play a huge role – I love tamarind, cumin and coriander, garlic and onion – but I’m open to pretty much everything.”

City Lodge Hotel at OR Tambo International Airport is a unique hotel in the group in that it is always 100 per cent full and now offers an expanded F&B offering.

In terms of challenges, Devandra said, managing the buffet is challenging as it is hard to predict numbers. “Fortunately, we are a very busy hotel which makes managing easier with the right team. There is a lot of planning as well as always trying new dishes, including veggies, to regularly give our guests something novel and exciting to try.”

He said managing the a la carte menu is easier as the food is always moving, especially since the lunchtime trade has picked up. “Having the buffet helps as we can utilise ingredients across the different sections. We also offer lunch buffets for our conference guests,” Devandra said.

In terms of his management style, Devandra said: “Different situations call for different staff interactions; however, I always strive to be firm but fair. First and foremost, I look to develop and train my team to be the best they can possibly be. Training is not limited to cooking skills only, however, and includes the way they think and broadening their horizons to include, for example, hygiene, cost control, and quality of food. If I can achieve that, then part of my goal is achieved. In terms of personal development, I’ve grown as a manager and leader, particularly since the pandemic, when we were forced to look at the world differently.”

Devandra said he has a staff briefing every shift and allocates team members to a station for which they are responsible, and check mise en place and stock levels.

“I do stock rotation daily and ensure all chefs have the right information to ensure they can perform at their best.”

Looking ahead, Devandra said: “I would love to incorporate more of my own dishes on the menu, and with that comes a lot of training and development of my team. We constantly do on-the job-training and the team has shown great improvement — I am very proud of them.”

What is your favourite dish to cook for yourself?

Lamb curry but my go to dish to cook for family and friends: Roast chicken, veggies and salad as these ingredients are always in the pantry: Onion, garlic, thyme and of course masala.

What was the best meal you’ve ever had? Anything my late gran cooked.

How do you unwind after a busy shift? I spend time with my son and dog. I also enjoy a cold beer or glass of red wine.

What is your most used piece of equipment? Chef’s knife.

What have been your highlights and low points in your career?

I’ve faced many challenges in my career, be they mental or physical, but they have made me who I am today. My highlight is my entire career – I wouldn’t change a thing! Sure, I’ve made mistakes but it’s all part of the journey – my career is filled with fun, laughter and also tears.

Club Med Seychelles — an enchanting incentive destination

Club Med, a pioneer in the travel industry, continues to expand its footprint in the most beautiful locations worldwide. Experience the beauty of our destinations by booking your next all-inclusive bespoke business event at one of our resorts and enjoy a truly exceptional experience.

Our resorts offer business facilities designed to meet your professional needs. From fully equipped conference rooms to reliable internet access, we have everything you require for a successful event. Choose from a wide range of accommodation options, each thoughtfully designed to provide comfort and relaxation. Our all-day gourmet dining ensures that your team is well-fed with delicious meals prepared by our talented chefs. And, with a premium open bar

serving a variety of beverages, you can indulge in refreshing drinks throughout your stay. If you are looking for something special, every evening is themed differently at Club Med. This means that your event will always end each day with something unique and entertaining that your team will remember always.

At Club Med Seychelles, located on the private island of Sainte Anne, you’ll discover a truly enchanting setting for your next incentive event. Our eco-chic resort, part of our Exclusive Collection, offers 294

rooms inspired by nature’s beauty. Immerse yourself in exceptional natural surroundings and enjoy a diverse array of land and water sports, including padel, yoga, archery, snorkeling, and sailing. For relaxation and rejuvenation, the resort also has an adult-only Zen Zone that is perfect for moments of peace and serenity. With so many activities to choose from, your team will have plenty of opportunities for team building and adventure. Getting to Club Med Seychelles is convenient, with a five-hour, direct flight

from Johannesburg and a 30-minute transfer from Mahe International Airport. As the only resort on Sainte Anne, our location offers exclusivity and ample space for your teams to gather safely. Enjoy dedicated private spaces for your events, whether it’s a dinner cocktail in our picturesque gardens or an intimate wine-tasting session. We have the perfect unique space to suit your needs and create a memorable experience for your team. Make sure to explore the must-try experiences that our resort and the surrounding island have to offer. Nature lovers can discover the rich eco-system, encounter turtles and vibrant corals, or find tranquility during a hiking yoga session in the jungle. Indulge in the culinary delights of the island, pleasing even the most discerning foodie. And for those seeking adventure, island hopping on a catamaran is a must-do activity that will leave lasting memories.

As an Exclusive Collection resort, Club Med Seychelles offers unparalleled luxury and exclusivity. Our dedicated spaces provide the utmost privacy, and our attentive staff delivers a level of

service that is truly exceptional. Enjoy high-end comfort with extras such as a stocked Mini Bar and Spa branded amenities. You can even toast to a successful day with a glass of champagne served at the bar at 18:00. This exclusive offering is exclusively yours, ensuring a truly memorable experience for your team.

Book your next MICE (Meetings, Incentives, Conferences, and Exhibitions) event at the only all-inclusive resort in the Seychelles and treat your teams to an incentive they will never forget. Club Med Seychelles offers a blend of breathtaking beauty, exclusive amenities, and exceptional service, creating an unforgettable experience that will leave a lasting impression.

Club Med MICE Representatives

Janine Pinheiro

janine.pinheiro@clubmed.com

Trishula Nana

trishul.nana@clubmed.com

Maslow Time Square receives three different gradings in one building

Pretoria’s contemporary Maslow Time Square hotel is a novel concept in hospitality, offering a unique choice of three-star, four-star and five-star graded rooms under one roof to suit all budgets.

The Sun International property is the biggest gaming, entertainment and leisure destination in Gauteng boasting a casino, hotel, multi-purpose arena and top retail tenants. The exciting restaurants, lounges and bars all offer a diversity of cuisines and experiences.

Located opposite Menlyn Mall, it is ideal for those who love to shop ’til they drop.

Time Square has hosted a number of African presidents and celebrities including Joe Thomas, Anthony Hamilton and Kenny Latimore.

Contemporary styling, comfort and a warm welcome come standard with all 238 rooms, including the ten suites. The difference in the grading lies in each room’s size, design and decorative finishes.

“The innovative concept allows travellers to tailor their accommodation to suit their needs and budget,” said Time Square rooms division manager, Lesego Kitsa, who joined the hotel five years ago and is putting his hotel operations diploma and postgraduate diploma in business

administration from Wits Business School, to good use in his daily work.

The three-star ‘foundation rooms’ are 24m² and furnished with either two single or a queen-sized bed, working desk and bathroom with shower. The four-star 27m2 ‘median rooms’ offer either two single or a king-sized bed, working desk, coffee machine, and bathroom with shower. The luxurious five-star ‘zenith level’ rooms are a spacious 36m², with two singles or king-sized beds, desk and coffee machine, and separate bath and shower.

Having worked his way up the ranks at various hotels in South Africa for more than 20 years, from airport hotels to five-star resorts, Mr Kitsa said he had never come across a multi-star accommodation offering.

“While our hotel caters to every accommodation need, our guests who reside in the Zenith Level also get to enjoy a premium breakfast buffet in our twelfth floor Luminary Lounge with its scenic views of the city. They can also witness

breathtaking sunsets from the Solis bar, which also has its own splash pool.”

The Maslow Time Square gym – available to residents – has breathtaking 360 degree views of Menlyn and Pretoria while you get your sweat on.

The hotel operates on dynamic pricing with the best available rates ranging around R2200, bed and breakfast, for entry level three-star graded rooms. These rooms will suit someone making a quick trip, while our four-star graded rooms offer a bit more comfort for guests and would suit families wanting to stay a bit longer so that they can tour the city.

“Despite the variable room rating, we are proud that the service standard throughout the hotel and the experience in reception, restaurants and other facilities, is five-star,” Mr Kitsa said.

The rooms division manager oversees all departments in the rooms division. These divisions include the front office, concierge and porter services, housekeeping, facilities, and security.

The luxurious five-star ‘Zenith Level’ room

The four-star ‘Median Room’.

The three-star ‘Foundation Room’.

The President Hotel celebrates 25 years

The President Hotel, affectionately known as Cape Town’s most loved hotel, celebrates 25 years of providing memorable experiences and authentic hospitality since Nelson Mandela opened the rebuilt hotel on 3 June 1998. The iconic hotel surprised guests with various birthday activities, including accommodation, experiences and food and beverage giveaways during the month of June, as well as celebratory room rates.

The birthday sale and giveaways was our way of saying thank you to our friends of The President, whether first timers or regular guests,” said Jeremy Clayton, director at The President Hotel.

Although the President Hotel celebrates over two decades as an icon on the Bantry Bay coastline, it has heritage and history dating back over 257 years, starting out as the Society House, a social club for the bourgeois. It was later named Sea Point House, The Wentworth and eventually The Queen’s Hotel in 1887, coinciding with the Queen of England’s Golden Jubilee. The name was no longer relevant after South Africa left the British Commonwealth and so the ‘Hotel President’ was born. It was Nelson Mandela himself (president of South Africa at the time) who opened the newer, even more impressive, entirely rebuilt President Hotel on 3 June 1998.

“We’re constantly evolving, adapting and

innovating to ensure we can offer our guests personalised, amazing experiences. In the last year alone we became a pet-friendly hotel, and the first hotel in Cape Town to offer doggy high teas. We received a Crescent Rating of five (out of seven) for providing Muslim-friendly facilities and services and, staying on top of our game, we won The Lux Life Award for the Best City Hotel in Cape Town, as well as the World Luxury Award for Best Conference and Event Hotel — Africa.

We’re currently in the running for the 2023 Condé Nast Readers’ Choice Awards — Best Hotel, Mr Clayton explained. “Hand in hand with innovation, The President Hotel is also passionate about sustainability and its impact on the environment. Efforts include switching from plastic to bamboo digital room cards, using glass and plant-based water bottles and diverting organic waste from landfills, among other great initiatives. In May, we managed to save 31,985 litres of water and 39,565kWh of energy”.

With 350 rooms, it is Preferred Hotels & Resorts’ largest hotel in Africa and offers sweeping views across the Atlantic Ocean, just a stone’s throw from the buzzing V&A Waterfront district. Guests can soak up the sun at the hotel’s palm-fringed outdoor infinity swimming pool or take advantage of the other on-site amenities such as the spa, beauty salon and kids’ play area or indulge in a range of on-property restaurant and bar experiences.

The President Hotel is a year-round holiday destination, located in a wind-free bay, shielded by the Table Mountain range. Its proximity to most local attractions makes it the ideal base from which to explore Cape Town — popular beaches, such as Saunders’ Rock and Queens Beach just a three-minute walk from the hotel, and a 10-minute drive will lead to the popular Clifton and Camps Bay beaches. The hotel offers great accommodation and dining offers, fit for the whole family — the pups love it too!

Bottle or bar? A soapy case study

Is the end in sight for dinky bottles of toiletries in hotel bathrooms? The European Union (EU) is considering banning miniature hotel toiletries and single-use food containers in a bid to reduce wasteful packaging, reported Euronews. The proposal is part of the European Green Deal, which aims to reach net zero by 2050, separate economic growth from resource use, and promote a circular economy within the EU.

The UN Environment Programme states, “The plastic pollution crisis stems mainly from the fact that plastic is currently produced, used (often just once) and discarded. Tackling plastic pollution requires an approach that addresses all stages of plastic’s life-cycle, from production to consumption to waste management, reducing pollution and waste at each stage. A life-cycle approach also helps balance economic needs with concerns over the effects of plastic pollution.”

With World Environment Day on 5 June having just passed, City Lodge Hotels shared its ongoing efforts to reduce single-use plastic in guest bathrooms that tie in well with this year’s theme of #BeatPlasticPollution. The group made history when it totally overhauled its in-room amenities in July 2020 and introduced the Zero Hair and Body Bar. This was a South African hotel industry first and among the earliest adopters of a new approach to amenities and packaging technology worldwide. Amenities are among the items that every single guest interacts with, so the overall messaging and impact are significant.

The group’s aim was to strip guest bedrooms of single-use plastic, resulting in the now famous

The Bespoke Amenities Company (TBAC SA)

Zero Bar a standard feature in all its hotels

– Courtyard Hotels, City Lodge Hotels, Town Lodges and Road Lodges – replacing the traditional mini plastic bottles of shampoo and body wash. This is what that looks like in numbers for the period 1 January 2022 to date, reflecting the collective impact of just this one change:

Bottle versus bar

• 8,843 cases of shampoo bars delivered to City Lodge Hotels, totalling 884,300 units.

• 1 shampoo bar replaces 2 plastic bottles (shampoo bottle and body wash bottle).

• 1 shampoo bar weighs 26 grams to transport and shampoo and body wash combined weigh 74 grams.

• 32ml liquid shampoo and body wash together total 64ml, which is 77.44% water.

The impact

• 1,768,600 plastic bottles removed from hotels.

• 43,827.32 litres of water saved.

• 42,446.40 kilograms reduction in weight transported.

TBAC SA delivers to several City Lodge Hotels’ properties and collects empty boxes and product discarded by guests, achieving the ideal circular economy for the most effective consumption, recycling and waste disposal of packaging and plastic.

Circular economy

The Ellen MacArthur Foundation, a UK-based, international charity committed to creating a circular economy for plastic, states, “While improving recycling is crucial, we cannot recycle our way out of the plastic issues we currently face. Wherever relevant, reuse business models should be explored as a preferred solution (or ‘inner loop’ in circular economy terms), reducing the need for single-use plastic packaging.”

The organisation’s comprehensive website explains: “The circular economy considers every stage of a product’s journey — before and after it reaches the customer. This approach is not only vital to stop plastic pollution, it also offers strong economic, social, and climate benefits. When applied correctly, the circular economy benefits society, the environment and the economy. This means that all packaging should be designed to fit within a system, whether it is reused, recycled or composted.”

As hotel groups locally and internationally catch-up to what City Lodge Hotels and TBAC SA have already achieved, Bruce Turner, managing director of TBAC SA, examines some of the options being proposed or adopted: “Many hotel groups are looking for a ‘silver bullet’ solution, but there are factors worth considering to ensure the outcome does what you want, i.e. less waste in the system. You need to design for recyclability — problems arise when you print on PET containers, for example, as it renders them non-recyclable, and coloured PET plastic is not recycled locally

either. The use of plastic bottles – even in dispensers – still adds to the problem of waste, regardless of size.

“What City Lodge Hotels did was an authentic, genuine solution by changing the product altogether. Zero Bars are a pure cleansing bar, gentle yet effective on all hair types as well as the body. They contain the key elements of shampoo and body wash, just minus the water. They lather up in a similar way to liquid products and require minimal packaging.”

Mr Turner added: “Another great benefit of the bar is guests can pop it in their hand luggage without worrying about declaring it at airports as is required with liquids when travelling internationally.”

Mr Turner noted that some hotel groups prefer to keep the formula of bathroom amenities as is and purchase products from a supplier committed to sustainability. Discarded bottles need to be disposed of correctly, with the organisation setting up and maintaining a responsible recycling system usually involving reputable external waste collection and processing companies.

As hotels encourage guests to take their amenities home, recycling becomes the sole responsibility of the end-user. City Lodge Hotels and TBAC SA have gone so far as to use outer packaging that is recyclable cardboard that poses no threat to rivers, oceans and landfills if not recycled.

“A hotel group’s responsibility is to make sure what they have is recyclable, and then recycle it, and if they can replace risky material like plastic and there is benefit in doing that, then replace it,” Mr Turner added.

“With City Lodge Hotels, we’ve eliminated all unnecessary plastic and where plastic is necessary, found alternative products. The Zero

Bars offer a triple saving — no single-use plastic for starters, coupled with a lower carbon footprint as less water is required in making the product, and it has a lower shipping weight than its liquid alternatives. This is a significant development, leapfrogging over more cumbersome albeit well-meaning alternatives. Together we took a risk and chased innovation, and we continue to do that.”

Sustainability journey

City Lodge Hotels is growing its investment in environmentally friendly operations, which currently includes:

• Solar systems added to a further 15 hotels in addition to the 25 hotels that have already installed solar panels, and increased focus on energy storage.

• Hydration stations at all the group’s hotels offer free, filtered, magnesium-enriched still and sparkling water for guests to help themselves to at any time, reducing the amount of bottled water purchased.

• Boreholes installed at properties where water supply is frequently disrupted.

• Commitment to only using eggs laid by cage-free hens from 2025.

• Switching to environmentally-friendly equipment when hotels refurbish, such as washing machines in laundry rooms.

• Online check-in and QR menus to reduce the use of paper.

• Procuring from local suppliers where possible to reduce the distance goods must travel, while supporting small and medium businesses.

Lindiwe Sangweni-Siddo, chief operating officer at City Lodge Hotels, said: “We are committed to delivering on our sustainability goals, and replacing our bathroom amenities was a big step in the right direction. We know our guests appreciate being part of our journey to lighten our collective carbon footprint while still delivering tip-top, loving and clean hospitality. We make it easy for them to ‘go green’!”

Michel Bouic — ‘everything in life happens for a reason’

Michel Bouic, 37, took up the reigns as general manager of The Marine Hotel in Hermanus, at the end of last year. Mr Bouic joined The Liz McGrath Collection after 15 years at Bushmans Kloof in the Cederberg.

Born into a French Mauritian family, with a professional chef as father, hosting and entertaining came naturally to Mr Bouic, as he developed a keen interest in the hospitality industry from an early age. He studied at the International Hotel School and spent the first two years of his career as hospitality trainee at The Twelve Apostles Hotel & Spa in Cape Town. Staying within the Red Carnation Collection, he completed his training at Bushmans Kloof and developed a solid track record in the luxury hospitality industry, steadily climbing the career ladder to hold various management positions. At The Marine, his goal is to further enhance the luxury guest experience by means of motivating and inspiring his team to reach even greater heights.

How do you see the hospitality industry in South Africa?

At present, I see the hospitality industry recovering and thriving after a very difficult two years. Travel is back, our international tourists are back, and the domestic market is travelling too. There was an amazing ‘boom’ in the hospitality industry since August last year, which was wonderful to see. I believe that hospitality, going forward, will be stronger, bigger and better than before. We have some new travel trends emerging in the industry and every month we see more, and different nationalities visiting South Africa. This in turn brings a whole new dynamic to the type of food and drink required by our international guests. Social Media has also played a huge role in the way that properties around SA are promoted and marketed, as the world can be viewed in the palm of your hand. From searching which hotels, resorts and lodges to visit, to booking tours and accommodation, and making restaurant reservations — all at the touch of a button.

How long have you been in the hospitality sector?

I have been in the hospitality industry for 18 years.

What do you enjoy most about the industry?

I enjoy interacting with and pleasing my guests — in any way or form. Bringing ‘luxury’ to the guest is what my philosophy is all about. It is about the experience we create for our guests. The personal attention given to each individual and the time spent talking and really getting to know them. Building that relationship and rapport with the guest, is very important these

days as people often return to a property because of the staff they meet and interact with.

Where did your career begin?

My career began at the International Hotel School in Cape Town; it led me to my first position at The 12 Apostles Hotel & Spa in 2005. There I did my three-year training internship until 2007. From there I was transferred to the sister property, the Relais & Chateaux lodge in the Cederberg, Bushmans Kloof Wilderness Reserve & Wellness Retreat. I immediately fell in love with the Cederberg air, the staff, the mountains, and the serene environment. I was at

Bushmans Kloof for a total of 15 years. I held several positions there, ranging from assistant front office manager; assistant food & beverage manager; Koro Lodge Private Villa manager and food and beverage manager; to operations manager and then deputy general manager. In November of 2022, I moved to Hermanus and took over as general manager at The Marine Hotel, part of the Liz McGrath Collection, which is my first general manager role.

What has been the biggest change you’ve seen in this sector?

The biggest change I have noticed is the demand from our guests for really top-class service and food. There is so much competition out there nowadays, one has to be on top of the trend list and be ahead of all your competitors. In addition, you need to provide a level of service that guests want to keep coming back for.

Were you always involved in this sector?

Yes, from a very young age. My father was a professional chef by trade.

Are you married?

Yes, my wife’s name is Cecile.

What role does your family play in your life?

Family plays a very important role. I have three children and everything that I do is for them. The long hours, the days spent at work over public holidays when the hotel is at its busiest, is all for them. Education and a happy life is what I want for my children.

What would you change in your life if you could when looking back?

Nothing, I have always been a believer that everything in life happens for a reason, and I don’t have regrets. I have made mistakes, but I have always learnt from them.

Do you have any hobbies?

Yes, I do. I love fishing and any active leisure sport. I also enjoy swimming and all swimming activities. Any unusual ones? I do have one. I enjoy colouring in, in my children’s books and in the ‘adult’ ones that you now get on the market. It is a method for me to de-stress. Very important in this industry!

Do you play any sports?

Only with my children. This includes soccer, tennis, dance, ballet, frisbee and cricket. More will come I’m sure, as my children are still young.

What are your favourite sports?

Rugby and soccer.

Who is your favourite sportsman/ woman?

I have many favourites. To name a few — Joost van der Westhuizen, Gary Teichmann, Bryan Habana, Os du Randt, Malcom Marx.

What do you do for leisure?

I spend as much time as I can with my family. Hiking with the children and taking them to the beach.

What is your secret to success? Hard work, perseverance and uplifting the staff you surround yourself with.

What has been your biggest challenge in this sector?

Adapting to change and getting my team to do the same.

What is your pet hate?

Not being able to execute tasks perfectly. I am a bit of a perfectionist and borderline OCD!

What is the most memorable place you have ever been to, and why? Mauritius, when I just finished school. It was my first experience abroad. I was with my family and I had also met many members of my extended family for the first time.

What type of holiday would you avoid at all costs?

None. I love a good holiday with my family. Doesn’t matter where it is, as long as we are together.

If you could be anyone for the day who would you be and why? Very difficult question. If I had to be honest, nobody else really. I am very happy just being myself.

What is your favourite city?

London. I visited twice and just loved the vibe, the mix of people and the history of the city. Everything, from the old pubs, to the stories told by the locals.

What is your favourite book, film, TV programme?

Any non-fictional book, film or TV programme that is based on true events.

How do you relax?

Listening to music, fishing and sitting in silence when I have the opportunity.

What is your favourite food?

Curry.

What is the most impulsive thing you have ever done?

As a youngster, I jumped off a railway line, on a bridge, in KZN, .

Who is your role model?

My grandparents are my role models. My grandmother raised seven children with my grandfather. He worked two jobs most of his life. Then raised a further three children (myself and my two brothers). They inspired me then and still do now.

What advice do you have for anyone starting out in this industry and hoping to follow in your footsteps? Hard work pays off. You need to have a deep passion to execute genuine hospitality. It won’t happen overnight. You must start at the bottom and work your way up. It is the only way to really understand what makes a good hotelier. Good experience is needed in all areas in hospitality. Ask questions and always challenge the system. Never accept defeat and never give up. Don’t be ashamed or scared to make mistakes. Fight for what you believe is right and stick to your decision. Do your best to encourage, coach, support and teach your team around you. They are your biggest supporters and the people you rely on to get you to where you want to go. Never burn your bridges, forgive and move on. Learn from mistakes made. Find mentors in the industry and learn from them. Always make time for yourself and your loved ones. Above all else, be honest in the workplace.

What is your dream for the future?

To be a CEO/MD/COO for a boutique, bespoke, privately owned hospitality business where I can develop my skills and teach all that I have learned in this ever-changing industry.

New tech upgrades at Emperors Palace Convention Centre

The Convention Centre at Emperors Palace, already known for its state-of-the-art facilities and exceptional service, has recently introduced a ground-breaking new technology upgrade that promises to revolutionise the conferencing experience. With a focus on enhancing features and providing a stable platform, this new technology caters to conferences of all sizes, from intimate gatherings to large-scale events.

Equipped with automated solutions by several leading brands, the new conference room system is designed to provide an unparalleled audio-visual experience while streamlining collaboration and ensuring seamless connectivity for productive meetings. By harnessing the power of industry-leading components, Emperors Palace has evolved with the needs of modern organisations. These automated conference room solutions combine cutting-edge technologies, creating an unparalleled environment for productive meetings, presentations, and collaborative sessions. With a user-friendly interface and

intuitive controls, the new additions ensure effortless operation for all participants, regardless of their technical expertise.

“Emperors Palace Convention Centre recognises the importance of providing a stable platform to meet the diverse needs of conference organisers and attendees. One of the primary benefits of our automated conference rooms is the ability to save valuable time and resources. No longer will we have to spend extra time setting up for meetings, as everything is already taken care of. This allows team members to focus on what’s important,” says Emperors Palace complex executive, Clive Tavener.

The advanced network infrastructure ensures a robust and upgraded wifi connection throughout the venue. This stability guarantees smooth live streaming, video conferencing, and other online collaboration tools, regardless of the number of participants or the complexity of the event.

Furthermore, the technology supports a scalable and flexible setup, enabling organisers to adapt the conference layout to suit their specific requirements. Whether it’s a small breakout session or a large exhibition, the system can be easily configured to create the perfect atmosphere for knowledge sharing,

networking, and collaboration.

The Convention Centre boasts thirty state-of-the-art venues which can cater to anything from small groups in smaller venues, to up to 3,000 delegates in its multi-functional 2,698 square metre Centre Court.

Emperors Palace Convention Centre’s new technology raises the bar for conferencing experiences. “By enhancing features, we can cater to conferences of all sizes, ensuring an immersive environment for information exchange and networking. Emperors Palace Convention Centre continues to solidify its reputation as a leader in the conference industry by embracing innovative technologies that elevate the attendee experience,” Mr Tavener pledged.

The Tech

The Convention Centre at Emperors Palace boasts the following tech upgrades:

• Grandview motorised screens

The high-quality 100-inch motorised screens offer superior visuals with seamless operation, enhancing the overall presentation experience.

• Panasonic PT-TMW380 laser projectors

Featuring advanced laser technology, these 4,000 lumen laser projectors deliver crisp and vibrant visuals without the need to dim the lights, with exceptional colour accuracy, ensuring impactful presentations and immersive video conferencing.

• Mipro ACT58H microphones and dual channel receiver

Renowned for their superior sound quality, reliability, and versatility. Built with a magnesium body and Mipro’s renowned ACT (Automatic Channel Targeting) technology, these microphones deliver crystal-clear audio capture and wireless connectivity, allowing participants to communicate effectively and be heard clearly.

• State-of-the-art speakers

Speakers that provide immersive audio reproduction with exceptional clarity and power. These high-performance speakers ensure that every word and note is heard with precision, enhancing

the overall meeting experience.

• Allen and Heath ZEDi-10 mixers: Offering professional-grade audio mixing capabilities, enabling seamless control over audio inputs and outputs. This ensures optimal audio levels and effortless integration with various audio sources.

• Intel NUC

It’s compact and powerful design serves as the backbone of the conference room system, delivering reliable performance for smooth operation and efficient automation.

• Bluetooth audio connectivity and NFC tags

The integration of Bluetooth audio connectivity allows participants to effortlessly connect their devices and share audio wirelessly. NFC tags provide a convenient and secure way to pair devices instantly, streamlining the process and saving valuable time.

• Multiviewer

This allows users to simultaneously display multiple video sources on a single screen, providing enhanced visibility and facilitating effective content sharing during meetings and presentations.

• Sonoff NSPanel Pro

An intelligent touch panel that enables convenient control of the conference room system.

Emperors Palace is a Peermont Resort. View their website at EmperorsPalace.com or follow them on social media. Emperors Palace is located at 64 Jones Road, Kempton Park, next to O.R Tambo international airport. For a quote or any information contact the Sales Team on sales@peermont.com or telephone 011 928 1903

Celebrating 20 years of Africa’s Big 7

The local food and beverage market was abuzz at the twentieth edition of Africa’s Big 7, which wrapped up in Johannesburg at the Gallagher Convention Centre last week, co-located with SAITEX.

Recognising a two decade-long commitment to delivering top quality and reasonably priced, trendy food and beverages, Africa’s Big 7 connected top players in the industry to celebrate innovation, tackle challenges and promote growth,” said Evan Schiff, portfolio director: food, hospitality and trade at dmg events, the organiser behind the events.

Africa’s Big 7 served up the latest trends in the African food and beverage market, with a tasty line-up of stalls and seminars representing the entire retail-ready food and beverage sector and attracting purchasing professionals, restaurateurs, chefs, and directors representing both the formal and informal retail and food service trades.

Making sure that the industry is sustainable and accessible, while also considering the well-being of our planet were top themes this year. Moderated by Roelien Havenga, director of strategic advisory at Daymon, an interesting conversation with Nicki Russel, head of product and quality at Pick n Pay and Craige Pershouse, senior director for Africa at Daymon revealed some top insights on the future of retail.

Nicki Russel said that a drive towards holistic health is the global trend in play as ‘people and planet’ has become the single most important factor in people’s minds. “They are looking to the future, and we are certainly looking to support local produce, and to find more local suppliers,” she said, as to sustain the country, will require local supplier

support. “Creating value for money is also very important along with a good experience.”

Retail experiences may be more tech-savvy overseas, but offered a glimpse into what could come, from ordering produce via a robot to a hybrid store/app experience. But fixing the basics in the local market must come first.

“Being mindful of the market landscape matters and there are restrictions to mastering even the basic experiences,” Ms Havenga commented after she reminded attendees that being able to offer clean stores, full fridges and stock on the shelves consistently are challenges to urgently solve, as business holds out hope for improvements to electricity supply and other economic concerns.

Mr Pershouse reiterated the importance of understanding your customer and how they shop, and to understand your competition. “You need a point of difference as a retailer to stand out.” He added that to create an environment that makes customers want to shop there and that ‘brings heart back to stores’ will also set retailers apart.

With more than half of South Africa’s population residing in the Township Economy, this is a marketplace with immense growth and investment potential, particularly through the right networks, guidance, and mentorship. Africa’s Big 7 strives to be a platform to boost business connections across

economies and to inspire creativity and solutions to sustaining food and beverage supply.

A host of new technologies are emerging to help counteract food waste from farm to fork. The power panel discussion on mitigating food waste and supporting sustainable growth deliberated the best practices and solutions for manufacturers, wholesalers, and retailers. Africa’s Big 7 encompassed a broad range of cuisine and beverages celebrating sustainable suppliers, creative creations, and wholesome fare in between.

Some delicious features at the show this year included the returning SA Bakers’ Challenge and the second National Burger Challenge. Taking top prize for the best burger was Chef Zana Alvaro. The SA Bakers’ Challenge winners were Zethu Makuwa and Ngemetsi Sibanda, as well as Sihle Simelane and Sandra Sithole from the Culinary Chefs Academy in Fourways, and Jarred Fouche and Sibusiswe Ziqubu from the International Hotel School in Benoni. A new feature was the Africa’s Top Table, hosting the Game of Chefs Youth edition for young chefs to showcase their skills. Afternoons were dedicated to demonstrations and masterclasses by some of South Africa’s top chefs, allowing the audience to hear their inspiration and how they prepare their most famous dishes.

Africa’s Big 7 will return next year in a new venue — the Sandton Convention Centre. See you in 2024!

World Congress on Pediatric Infectious Diseases to be held at the Durban ICC

The Durban International Convention Centre (ICC) is delighted to announce that it has been selected as the host venue for the 13th World Congress of the World Society for Pediatric Infectious Diseases (WSPID 2023). Scheduled to take place from 14-17 November 2023, the event will address the most important issues in infectious diseases that affect children and their families.

The World Society for Pediatric Infectious Diseases (WSPID) is a confederation of national and international Pediatric Infectious Diseases societies. The event is a prestigious global event that brings together renowned experts and professionals in the field of pediatric infectious diseases to share their knowledge, research findings, and experiences.

The Congress will provide a unique platform for investigating how childcare is affected by an everchanging world. The event aims to highlight the latest developments in the field due to pandemics and post pandemic periods, politics, global warming and climate change.

The WSPID 2023 is expected to draw a diverse array of researchers, clinicians, policymakers, and other stakeholders from across the globe to engage in critical discussions and exchange ideas on the latest advances and challenges in the field.

The Durban ICC's successful bid to host the WSPID 2023 is a testament to its world-class facilities, expertise, and commitment to delivering exceptional service. The Centre has a proven track record of successfully hosting international medical congresses, making it the ideal venue for the event.

"We are honoured to have been selected as the host venue for the WSPID 2023. This event is an important opportunity for the global pediatric infectious diseases community to come together, share knowledge, and advance research and

practice. The selection of Durban ICC as the venue for WSPID 2023 highlights the centre’s capability to facilitate meaningful gatherings and promote knowledge exchange among leading experts, researchers, and healthcare professionals from around the globe," said Durban ICC Chief Executive Officer, Lindiwe Rakharebe.

“Over the years, the Durban ICC has been the chosen venue for numerous prestigious medical conferences, attracting leading experts and professionals from around the world. With its state-of-the-art facilities, and highly experienced team, the Durban ICC has consistently delivered seamless and impactful events that facilitate the exchange of knowledge, foster collaboration, and drive innovation.

This strong track record reinforces the confidence of the WSPID organisers in the Durban ICC’s ability to provide a world-class platform for the advancement of pediatric infectious diseases research, policy, and practice." Ms Rakharebe said.

The WSPID 2023 is expected to attract over 2,500 delegates from around the world, including leading experts, researchers, and practitioners in the field of pediatric infectious diseases. The event is also expected to have a significant economic impact on Durban, boosting tourism and creating job opportunities in the local economy.

The Durban ICC is committed to working closely with the organisers of the WSPID 2023 to ensure the success of the event and to showcase the best of South African hospitality and culture.

Propak Cape to spotlight latest packaging and related industry trends

Taking place at the Cape Town International Conference Centre (CTICC) from 24-26 October, Propak Cape will put the spotlight on the latest trends across the packaging, food processing, plastics, print, labelling, and wine and olive oil production industries.

Visitors will see the latest in sustainability-focused packaging solutions whilst at Propak Cape; from packaging production to integrated packaging printing. Ecofriendly alternatives to traditional packaging, and lightweight on-the-go and ready-to-eat food packaging will be on view, as well as the expanded use of smart packaging with QR codes taking consumers from package to augmented reality through immersive experiences. New trends in secondary packaging materials will also be on display using more environmentallyfriendly materials that are biodegradable, recyclable, or reusable. Packaging is an integral part of essential industries such as food and beverages, healthcare, cosmetics and personal care, and these industries will be represented at Propak Cape. With FoodPro, Pro-Plas Expo, Print Expo, Pro-Label Expo, and the Wine & Olive Oil Production Expo incorporated within Propak Cape, visitors will also be

able to see cutting-edge innovation in food processing, state-of-the-art plastics processing machinery and recycling equipment, the latest in digital print offerings for digital printed packaging and the newest equipment and materials in labelling.

“Propak Cape is a must-visit for those looking to source new products and services in packaging and its related industries and to engage with leading technical experts in these industries,” said Mark Anderson, portfolio director at Specialised Exhibitions, organisers of the show. “Over 200 industry suppliers will use this unique platform to showcase latest industry trends and cutting-edge technology,” he said, “and visitors will have the opportunity to see world-class machinery in action and discover solutions for improved efficiency and cost containment.”

“For the first time, we are bringing the concept of Theme Days to Propak Cape,” Mr Anderson explained. “The opening day will highlight new products and

innovation; on day two, sustainabilityfocused packaging solutions and trends will be in the spotlight, and on the final day automation within the packaging and related industries will be in focus. Our daily free-to-attend seminar series will embrace these themes, with industry experts sharing their knowledge and insights.”

Propak Cape is endorsed by the Institute of Packaging SA (IPSA), Packaging SA, Plastics SA, and Printing SA. IPSA will be running a conference alongside Propak Cape, and the Aerosol Manufacturers Association (AMA) will be hosting a breakfast and half-day workshop.

“More than 98 per cent of available exhibition stands have already been sold. We encourage those who have not yet booked their space to do so. It will be an exciting show and beneficial to your business. If you are unable to exhibit, there are still some prime sponsorship opportunities available,” Mr Anderson concluded.

On Show Solutions unveils 2024 Africa Showcase Roadshow schedule

On Show Solutions, the leading tourism roadshow specialist, is thrilled to announce the highly anticipated roadshow dates for 2024.

Africa Showcase, their renowned international roadshow series, will visit key cities connecting exhibitors from African safari lodges, hotels, experiences and tourism authorities directly with the discerning global travel trade.

Operating across North America, Europe, Asia, Africa and Australia since 2009, Africa Showcase transforms the traditional sales and marketing approach by offering a more targeted and impactful solution tailored to each market’s dynamics.

Africa Showcase is meticulously

designed to forge international travel connections and accelerate business growth for African tourism companies. In line with Africa’s traditional primary markets, where a significant number of travellers historically originate, there is a strong focus on North America and various regions of Europe. However, Africa Showcase also embraces emerging and secondary markets, including Australia, Southeast Asia, Central Eastern Europe and Latin America, forging a path to expand opportunities and reach new audiences. Exhibitors gain direct access to

pre-qualified buyers, carefully identified by Africa Showcase’s global team of market experts. Jacqui Reynolds, co-owner of On Show Solutions, emphasised the significance of their in-country facilitators in delivering exceptional roadshows. “Our dedicated facilitators are the driving force behind our events, enabling us to stay in tune with the pulse of each market. We have collaborated extensively with our facilitators to carefully curate the 2024 schedule, ensuring an exciting line-up of cities and dates.”

Click here for the full Roadshow Schedule.

Exposure Marketing celebrates South African youth

Exposure Marketing, a leading exhibition and marketing management company and founding member of the Association of African Exhibition Organisers (AAXO), has commemorated this year’s Youth Month in South Africa by organising an exclusive Exhibition Masterclass for thirdyear students from the Tshwane University of Technology.

The event showcased the company’s fervour for cultivating the next generation of exhibition professionals and equipping them with the skills to meet market demands. Committed to empowering the next generation of exhibition professionals, Exposure Marketing has been conducting these educational sessions since 2021. The day was packed with insights into exhibition theory and practice, meticulously organised to provide a well-rounded learning experience.

Held at the prestigious Gallagher Convention Centre, the day-long programme offered students an insightful blend of theoretical and practical knowledge. The day began with a warm welcome and an introduction to exhibitions from the host venue CEO, Charles Wilson of the Gallagher Convention Centre.

Following this introduction, a master class on the Art of Exhibition Management was presented by Projeni Pather, Managing Director, and Warren Murray, Business Director at Exposure Marketing. This session allowed students to grasp the complexities of exhibition management, igniting their curiosity and fuelling their passion for the industry.

Following the masterclass, the students were

treated to an exclusive tour of Gallagher Convention Centre. During the tour, they were given a glimpse into the behind-the-scenes activity and management involved in operating a first-class convention centre.

The highlight of the day was a practical demonstration by Mark Anderson, Portfolio Director at Specialised Exhibitions, who made the theoretical concepts come to life as the students were given the unique opportunity to witness an exhibition being built from scratch during the 30th edition of Securex, a leading security and fire protection trade exhibition. This practical exposure allowed the students to connect theoretical concepts with live exhibition management practices.

“Exposure Marketing, together with AAXO, has a firm focus on identifying and nurturing talent in the field of exhibition and marketing management,” stated Projeni Pather, managing director of Exposure Marketing. “This masterclass, and others like it, are crucial in building a robust talent pipeline, ensuring the sustainability and growth of the industry. It is a delight to share our knowledge and experience with these passionate students who represent the future of exhibition management in South Africa.”

As a crucial component of their event management studies, the students are required to complete a 6-month internship with a relevant company. Exposure Marketing and AAXO firmly believe in the collective responsibility of society to uplift the next generation. Therefore, they are making a fervent plea to companies within the industry to come forward and provide internship opportunities to these promising young professionals.

Exposure Marketing extends its gratitude to Tshwane University of Technology, Gallagher Convention Centre, and Specialised Exhibitions for their support and contribution to the event. Their commitment to investing in the education and development of young talent is commendable and echoes AAXO’S core values. “We all need to commit to uplifting the next generation,” said Projeni. “We call upon companies to collaborate with us in helping these students fulfil their academic requirements and gain valuable industry experience.” Interested companies who wish to extend internship opportunities to these students are encouraged to get in touch with Exposure Marketing for further details.

Anantara Bazaruto Island Resort and The Aujan Group launch a scholarship programme

Anantara Bazaruto Island Resort and the Aujan Group Holding have collaborated to form the Aujan — Anantara Scholarship Programme. The scholarship aims to provide youth from the local Zenguelemo, Pangaia and Sitone communities with access to college education upon completion of their secondary education.

The launch of the programme has provided ten students from the local Zenguelemo Secondary School with scholarship opportunities. The students were selected based on educational performance and placed at Instituto Industrial e Comercial ‘Eduardo Mondlane’ de Inhambane, in Inhambane City. The scholarship programme will be a career launchpad for the local youth, which will see them studying a comprehensive hospitality course for a three-year period, with lessons covering theoretical hospitality foundation and English language classes.

The scholarship initiative is part of the resort’s overall focus on enhancing education for local youth. The resort has built three primary schools and one secondary school over the past few years in the villages of Zenguelemo and Pangaia. Education is a fundamental pillar for youth populations and creates

avenues for alternative income generation other than the traditional means currently practiced on Bazaruto Island.

Lourenco Zivane, Community Supervisor for Anantara Bazaruto Island Resort said: “Since the establishment of the resort at Bazaruto Island, Sheikh Adel Aujan insisted on education for local children and the development of the island community. In his legacy, we would like to keep his vision alive and support the sustainable growth of the young islanders.”

“One of the biggest challenges for the local island population and a stumbling block in employing as many islanders as possible in the hospitality industry, are the limitations of higher education on the island. To improve this situation, we continue to invest in education initiatives for youth, and this scholarship programme will go a long way in

ensuring that the chosen learners are equipped with knowledge and skills that enhance their chances of finding sustainable employment across various industries,” said Yiannis Kosmas, general manager for Anantara Bazaruto Island Resort.

Anantara is passionate about working hand-in-hand with guests and team members to contribute to social and environmental projects. Sustainable tourism drives the brand’s choices, from the way hotels conserve ecological resources, the positive impact they can have on communities, and the way in which they ensure sustainable growth are woven into each property’s operations. The aim is to preserve and nurture communities and environments and operate in a way that is beneficial to the people who live there and ensure sustainability for generations of residents and travellers still to come.

A Message from our Chairperson — Sibusiso Mncwabe

The Exhibition industry represents diverse industries, cultures, backgrounds, and age groups, we are united by our shared vision and the unwavering belief in the transformative power of exhibitions. Exhibitions have always been a vibrant tapestry of ideas, knowledge, and inspiration, weaving together people and businesses from all corners of the world.

Events and exhibitions provide opportunities for businesses to engage with their target audience in a face-to-face setting and promote their brand and offerings. They also offer a platform for businesses to generate new leads, close deals and drive sales. They are also the breeding ground of ideas, where cutting edge technologies, groundbreaking discoveries, and visionary concepts converge to shape our future. This serves as a catalyst for collaboration, fostering meaningful partnerships and igniting the sparks of innovation.

In a world that is increasingly interconnected, events and exhibitions have the remarkable ability to transcend borders and bridge divides. They embody

the spirit of inclusivity, providing a platform for diverse voices to be heard, cultures to be celebrated and stories to be shared. We are able to celebrate our shared humanity and remind ourselves of the incredible richness and diversity of our global community.

The Covid-19 pandemic has tested our resilience and being able to adapt, forcing us to reimagine the way we connect, collaborate and create. It is a testament to the unwavering spirit of our industry that we have embraced digital platforms, virtual experiences, and hybrid formats to keep the flame alive.

This speaks to the ability of change. Adaption to change is key, in this way we are able to pass on the knowledge, skills and even our lived experience to those

following us. The past built us and it is time to pass it on.

Let’s pay it forward.

Events and exhibitions are an important driver of economic growth, creating jobs and generating revenue for local economies. They attract visitors from around the world, who in turn spend money on accommodation, transportation, entertainment, and other goods and services. In addition, they often serve as a catalyst for innovation, bringing together industry leaders, entrepreneurs, and start-ups to exchange ideas and collaborate on new projects.

TOP TIP

Remember to request written acknowledgement of the donation from the recipient, for accountability, transparency and any applicable benefits that may apply.

source non-recyclable materials headed for landfill to upcycle into useful new items. For example, E’Yako Green (www.eyakogreen.co.za) turns donated PVC and polyester marketing waste from billboards and banners into bags and corporate gifts. The company has built a network of mostly small producers in Durban and Johannesburg who they work with. Carey Moran, owner of E’Yako Green, explained: “We partner, mentor and capacitate these small businesses to be part of our supply chain.”

Making meaningful donations

Events often require a surplus of things, the extras for ‘in case’ so that nothing runs out on the day. But what happens when the event is finished and these things – often unused – are no longer needed?

Or what about the items that are only used during the event but are no longer needed afterwards?

Donations can be a great sustainable solution to this problem. Not only can donations divert waste from landfill, but they can be an opportunity to support a worthwhile cause and potentially achieve a client’s or one’s own CSI objectives.

Event Greening Forum (EGF) NPO chairperson, Morwesi Ramonyai, said: “Events have the potential to become wonderful donors for the very many community investment projects and NGOs that operate in South Africa, and which supply critical services and support to those in need. Donating tends to carry little to no cost and is not difficult to do. It’s a clear win-win scenario.”

How to do it well

Ms Ramonyai shared that, as for all forms of event greening, it’s best to consider donations in the early planning stages of your event. “Don’t leave it till

your event is wrapping up to find donors. Rather, in your planning stages, earmark items that can be donated and contact suitable recipients. Suitable recipients include those local to where the event is being hosted, those who are aligned with your event’s goals and values, and those who will gain real value from the items you are donating and are willing to receive them,” she elaborated.

Great donation examples

• Food: Although most planners and venues try to keep excess food to a minimum, it’s not uncommon to have a surplus. When this happens, it’s best to work with an established organisation that deals with food redistribution and can guide you on the necessary health and safety considerations. Examples include Chefs with Compassion, Nosh and SA Harvest.

• Billboards and marketing materials: Some innovative local companies

• Stand materials, straws, candles and chip packets: Another upcycling company is Johannesburg-based Upcycle Creative (upcyclecreative. co.za). Like E’Yako Green, they accept PVC and polyester banners, but they also take many other items. Director Winnie McHenry explained: “We accept most things that are not recyclable, including (but not limited to) MDF board from custom exhibition stands, pull-up banners, plastic straws, chip packets and used candles.”

Upcycle Creative also runs a training programme to upskill young entrepreneurs who can earn an income from the sale of their zero-waste products. Winnie adds that corporates can rest assured that their branding will never appear on any of their products. “The list of what you can donate, and how, is endless. And, over time you’ll likely develop strong partnerships with the organisations you can help, which in turn can lead to very positive long-term support and upliftment, Ms Ramonyai concluded.

About us

The Event Greening Forum is a non-profit organisation that promotes sustainability within the business events sector. To find out more, please visit www.eventgreening.co.za

Lynn Mcleod

T: 082 891 5883

E: lynn@eventgreening.co.za

Making the most of a trade show

Exhibitions go beyond generating sales leads; they're your gateway to staying current with industry developments, and provide an opportunity for industry professionals to stay up to date with the latest developments and trends.

By Anthea Buys, office manager of AAXO

By being in the centre of the action, your business can incorporate game-changing developments and stay ahead in the market.

Exhibitions create a conducive environment for networking and knowledge sharing, where attendees can connect with exhibitors, fellow attendees and industry influencers, allowing them to exchange insights, ideas and information under one roof.

In addition to networking, many exhibitions offer workshops and panel discussions. By attending

these, participants can gain valuable information on the latest developments and trends.

Exhibitions also act as a catalyst for collaboration and partnerships. Through networking and engagement with industry peers, attendees may discover potential collaboration opportunities, joint ventures and partnerships that can lead to further knowledge exchange and business development. By actively participating in exhibitions, professionals can take advantage of the opportunity to gather information,

engage in discussions and gain exposure to industry developments. Before attending a trade show, make sure you plan and prepare for it. Understand which exhibitors you want to see, which workshops you want to attend and who you want to see. By approaching exhibitions strategically and by actively engaging with the event, you can maximise the benefits and gain a competitive edge in your industry. Visit aaxo.co.za to view our events calender.

Telling a fresh story

The Addo region in the Eastern Cape of South Africa is a beautiful part of the world, surrounded by contrasting dense thickets of spekboom, open grassy patches, and the odd wooded kloof. The area is alive with citrus estates, roses, and amazing bird life.

By Glenton De Kock, chief executive officer of SAACI.

This year, the region is the host destination for the annual Southern African Association for the Conference Industry (SAACI) Congress from Sunday, 30 July 2023 until Tuesday, 1 August 2023 at Addo Wildlife, Addo (Eastern Cape).

Gathering in a key citrus area of our country provides a backdrop that speaks to the theme for this year’s annual Congress, which is “Telling a Fresh Story”, and will focus on SAACI’s three key strategic focus areas for the industry, namely: Learning, Growth and Collaboration.

By the time the congress kicks off, we would surpass a year of operating in our country without any restrictions. As individuals, we would have plenty of stories to share through our personal experiences. However, this year’s

theme will challenge how we, as an association and events professionals, need to drive a fresh approach to our work. This work that is done, daily in an operating environment, has numerous challenges, both economically and socially.

Speakers and discussion panels will focus on providing insights on how delegates can take a fresh approach in how we evolve our industry through sustainability, discussing key areas that affect our sector and take home some fresh knowledge from thoughtprovoking expert speakers.

As the leading meetings and events industry association, the SAACI Congress serves as a platform for industry professionals, including event organisers, conference planners, venue managers, suppliers, and service

providers, to gather, exchange knowledge, and highlight innovations in the conference industry. The congress always aims to promote the growth and development of the business events sector in Southern Africa.

Attending the SAACI Congress can be beneficial for individuals and organisations involved in the conference industry, as it provides a platform for learning, networking, and staying updated on industry trends. Come and experience some stories that are dynamic and will enable a ‘fresh’ perspective. Register on www.saaci.org

SITE Africa conducts incentive travel masterclass in Uganda

Uganda is one of Africa’s

By Tes Proos, president of Site Africa

SITE global president, David Sand, accompanied me to Uganda to assist with delivering a masterclass in understanding the importance of incentive travel as well as delivering top-notch, ‘once-in-a-lifetime’ programmes.

Travelling from Johannesburg, we landed at 02h00 in the morning. We were met by a super-friendly ground-handler and she swiftly escorted us through immigration and connected us with our driver/guide, Felix. It was fascinating driving through the streets of Entebbe and Kampala, where the night-life was cooking! What really struck us, was how clean everything was — not a scrap of

litter to be found on the pavements. We checked in at the lovely Mestil hotel on the outskirts of Kampala, where the masterclass was taking place over the next few days.

When we had an in-depth discussion regarding Uganda’s Unique Selling Propositions, we were blown away… Just to mention a few:

• Politically stable.

• Safe.

• The most powerful waterfall in the world.

• The source of the Nile River.

• Unique wildlife experiences, including being one of only three countries in the world where gorillas can be viewed in

the wild.

The list goes on… not to mention the amazing people of Uganda. I have been bowled over by kindness, warmth and a natural sense of hospitality.

We had the privilege of viewing two of Uganda’s leading resorts — ideal for incentive groups and conference. The addition of a new convention centre – only 30 minutes-drive from the international airport – will add a new dimension to business events in the country. Watch this space… Uganda will blow your mind!

Whatwe’re all about: motivational

Why we do it? Business results!

Site is the only global network of travel and event professionals committed to motivational experiences that deliver business results.

Site provides insights and connections that inspire the utilisation of this powerful tool across diverse industries, regions and cultures.

Site serves as a source of knowledge and best practices where members can make personal connections that sustain professional growth.

Only one organisation sits at the critical intersection between those who seek the benefits of motivational tools and those who can provide these extraordinary experiences. That organisation is Site...

experiences

Cape Town Helicopters joins Inspirational Places

Representation company, Inspirational Places (IP) has signed up a new member with the recent addition of Cape Town Helicopters. IP also represents shuttle and charter airline Federal Airlines, as well as a portfolio of luxury hotels and lodges across South Africa, Zambia and Namibia.

Operating out of the V&A Waterfront, and Cape Town International Airport, sightseeing promises to reach ‘new heights’ with Cape Town Helicopters, in an unrivalled experience that is unimaginable from the ground. It not only offers VIP heli-transfers and scenic flights around the Cape Peninsula, but is also known for offering unique flight experiences further afield. Its helicopters are custom built and designed for air tourism, featuring airconditioned cabins, 260-degree open air

glass cockpits, Bose noise-cancelling headsets and elevated, forward facing theatre style seating, ensuring that everyone has the best view.

A diverse array of curated helicopter experiences and adventures are available, ranging from winelands tours with wine tasting, gourmet lunches and fynbos mountain picnics, to heli-biking in Stellenbosch or scenic flights up the West Coast for oysters and mussels served on the beach. In addition, the company also owns and operates two

Index of advertisers and contributors

luxurious day catamarans that sail to Clifton beach, where guests may relax on the boat, enjoy a swim or use a SUP (stand up paddle board), with catering available on request. This experience is available for both scheduled departures and charters.

Owner-manager of Inspirational Places, Allie Hunt said: “We are thrilled to add this new dimension to our portfolio, with this superb tourism experience that invites guests to hop on board and discover the Cape as you’ve never seen it before.”

EXCO AND HEAD OFFICE

Chairperson:

Kim Roberts

e: info@mise-en-placesolutions.com

c: +27 (0)82 652 2008

Vice-chairperson:

Minister Kganyango

e: mkganyago@csir.co.za

c: +27 (0)79 513 8708

Treasurer:

Jaques Fouche

e: jaques@be-moved.co.za

c: +27 (0)60 993 7542

Public officer:

Alistair Stead

e: alastair@scandisplay.africa

c: +27 (0)73 236 6618

Chief executive officer:

Glenton De Kock

e: ceo@saaci.org

c: +27 (0)82 575 7565

Membership services consultant:

Alshanthé Smith

t: +27 (0)71 299 0601

e: members@saaci.org

BOARD MEMBERS

Chairperson:

Kim Roberts

e: info@mise-en-placesolutions.com

t: +27 (0)82 652 2008

Vice-chairperson:

Minister Kganyango

e: mkganyago@csir.co.za

c: +27 (0)79 513 8708

Treasurer:

Jaques Fouche

e: jaques@be-moved.co.za

c: +27 (0)60 993 7542

Public officer:

Alistair Stead

e: alastair@scandisplay.africa

c: +27 (0)73 236 6618

Eastern Cape Chairperson:

Melissa Palmer

e: melissa@becbc.co.za

t: +27 (0)82 437 7600 +27 (0)41 404 2431

KwaZulu-Natal Chairperson:

Irene Vallihu

c: +27 (0)79 692 4604

e: irenev@icc.co.za

Gauteng Chairperson:

Neil Nagooroo

c: +27 (0)82 929 5241

e: neil@nxlevel.co.za

Western Cape Chairperson:

Angela Lorimer

c: +27 (0)74 550 1000

e: angelajacobson862@yahoo.co.za

Coopted Youth Ambassador: Minister Kganyango

e: mkganyago@csir.co.za

c: +27 (0)79 513 8708

Coopted Learning Ambassador:

Esti Venske

e: venskee@cput.ac.za

c: +27 (0)83 482 9276

EASTERN CAPE

Chairperson:

Melissa Palmer

e: melissa@becbc.co.za

t: +27 (0)82 437 7600 +27 (0)41 404 2431

Vice-chairperson: Claire Kivedo

e: claire@overallevents.co.za

c: +27 (0)82 4641 504

COMMITTEE: David Limbert

e: david@magnetic.co.za

c: +27 (0)82 9064 198

Gill Dickie

e: gilld@bidvestcarrental.co.za

c: +27 (0)79 527 7619

Wanda Fourie

e: registration@easternsun.co.za

c: +27 (0)72 608 1641

Claire Kivedo

e: claire@overallevents.co.za

c: +27 (0)82 464 1504

GAUTENG Chairperson: Neil Nagooroo

c: +27 (0)82 929 5241

e: neil@nxlevel.co.za

Vice Chairperson: Mary Mahlangu

c: +27 (0) 81 574 9493

e: mary@flockplatform.com

COMMITTEE:

Rendani Khorommbi

Joburg Tourism

t: +27 (0)11 883 3525

c: +27 (0)82 773 2999

e: rendanik@joburgtourism.com

Zaida Enver

Pure Grit Events and Exhibitions

Management

t: +27 (0)82 555 1049

e: zaida@puregrit.co.za

KWAZULU-NATAL

Chairperson: Irene Vallihu

c: +27 (0)79 692 4604

e: irenev@icc.co.za

Vice-chairperson: Gill Slaughter

c: +27 (0)83 269 0279

e: gills@turnersconferences.co.za

Treasurer: Sibusiso Mncwabe

c: +27 (0)83 477 5536

e: sibusiso@marketingwell.co.za

COMMITTEE:

Tarannum Banatwalla

c: +27 (0)83 254 9462

e: tarannum@jellyfishcatering.co.za

Mabuyi Mosia

c: +27 (0)71 117 7509

e: mabuyi@ikhono.co.za

Kavitha Dhawnath

c: +27 (0)83 607 200

e: kavitha.dhawnath@gearhouse.co.za

Wiseman Mnguni

c: +27 (0)78 220 2162

e: mboniseni.events@gmail.com

Sandile Dlamini

c: +27 (0)79 104 5510

e: sandile@anzomode.co.za

WESTERN CAPE

Chairperson:

Angela Lorimer

c: +27 (0)74 550 1000

e: angelajacobson862@yahoo.co.za

e: ALorimer@Hotelsky.co.za

Vice-chairperson:

Alex Wrottesley

c: +27 (0)21 430 2060

e: alex@intoafrica.co.za

COMMITTEE:

Ansu Colditz

c: +27 (0)82 457 8071

e: ansuc@millenniumtravel.co.za

Esti Venske

t: +27 (0)21 460 3518

e: estivenske@gmail.com

Zimkitha Bavuma

c: +27 (0)72 172 5746

e: zim@live.co.za

Esmare Steinhofel

c: +27 (0)84 056 5544

e: esmare.s@iccaworld.org

Andrew Gibson

t: +27 (0)860 111 625

e: Andrew@magnetic.co.za

e: andrew.msct@gmail.com

Gheeta Payle

t: +27 (0)86 123 7890

e: gheeta.payle@inhousevtm.com

Lara van Zyl Paragon Africa

t: +27 (0)82 223 4684

e: lvanzyl@paragong.com

EXHIBITIONS AND EVENTS ASSOCIATION OF SOUTHERN AFRICA

EXSA OFFICE www.exsa.co.za

Chairperson

Sibusiso Mncwabe

Marketing Well

Vice Chair

Jacqui Nel

Exhibition Freighting GSM

Treasurer

Ismael Atanasi

GL Events Director

Ashona Maharaj

Durban ICC

Director

Beert Kuiken

Octanorm Director

Gabi Babinszky

Brandex Director

Kelly Papas Barmotion Director

Kerry-Lee Bester

Brilliant Branding Director

Liam Beattie

Hott 3D

Director

Nic Curle

Nucleus

Co-Opted Director

Daksha Vallabh

Orange Orbit

Co-Opted Director

Gavin Burgess

Technology Partners

Co-Opted Director

Kimendrie Pillay

Johannesburg Expo Centre

Co-Opted Director

Ross Wilson Urban Tonic

SOUTHERN AFRICAN ASSOCIATION FOR THE CONFERENCE INDUSTRY

SOCIETY FOR INCENTIVE TRAVEL EXCELLENCE ASSOCIATION OF AFRICAN EXHIBITION ORGANISERS

President: Tes Proos

c: +27 (0) 84 682 7676

e: tes@crystalevents.co.za

Treasurer: Peter-John Mitrovich

c: +27 (0)82 318 1889

e: peter-john.mitrovich@grosvenortours. com

Sustainability: Daryl Keywood

Southern Africa Development:

Brad Glen

East Africa Development:

Chris Munyao

Young Leader Programme:

Peter Mwanja

Africa Convention Bureaus:

Rick Taylor

North Africa Development:

George Fawzi

Board member at large: Rick Taylor

East Africa (Rwanda): Chris Munyao

North Africa: George Fawzi

North Africa support: Brad Glen

Secretariat & Events: Mariaan Burger

c: +27 (0)82 557 8041

e: info@siteafrica.africa

SA EVENTS COUNCIL

e: hello@saeventscouncil.org

Chairperson:

Raylene Johnson, CEO: TEBCO-SA

Vice-chairperson: —

–

46 Waterford Office Park, Waterford Drive, Fourways, Johannesburg

t: +27 (0)87 265 5840

e: aaxo@aaxo.co.za

Association coordinator:

Anthea Buys

e: anthea@aaxo.co.za

Chairperson:

Devi Paulsen-Abbott, Dmg Events

e: devipaulsen@dmgevents.com

Vice-chairperson:

Tiisetso Tau, Synergy Business Events

e: ttau@synergybe.co.za

Venue Committee Chairperson: Charles Wilson, Gallagher Convention Centre

e: charlesw@Gallagher.co.za

Treasurer:

Mark Anderson, Specialised Exhibitions

Montgomery

e: marka@specialised.com

Board of directors:

Chanelle Hingston, Clarion Events Africa

e: chanelle.hingston@clarionevents.com

Sandra Barrow

e: sandra.barrow@rxglobal.com

Projeni Pather, Exposure Marketing

e: projeni@exposuremarketing.co.za

179 Jan Smuts Ave, Parktown North, Private Bag X7000, Parklands 2121 t: +27 (0)11 447 4777

e: info@eventgreening.co.za www.eventgreening.co.za

Chairperson: Morwesi Ramonyai, Borena Energy

Vice-chairperson: John Avanitakis, Chat’r Xperience

Treasurer: Justin Hawes, Scan Display Secretariat: Lynn McLeod

e: lynn@eventgreening.co.za

Executive director: Kevan Jones

SATI – South African Translators’ Institute

Executive director: Marion Boers

t: +27 (0)11 803 2681

e: office@translators.org.za

www.translators.org.za

SATSA – Southern Africa Tourism Services Association

Box 900, Ferndale 2160

t: +27 (0)11 886 9996

e: pa@satsa.co.za

www.satsa.com

SKAL International South Africa

Secretary: Anne Lamb

t: +27 (0)21 434 7023

c: +27 (0)82 708 1836

e: anne@yebo.co.za

www.skalsouthafrica.org

STA – Sandton Tourism Association

t: +27 (0)83 558 5445

e: secretariat@sandtontourism.com

www.sandtontourism.com

TBCSA – Tourism Business Council of South Africa

Chief executive: Tshifhiwa Tshivhengwa Box 11655, Centurion 0046

t: +27 (0)12 664 0120

e: comms@tbcsa.travel

INTERNATIONAL CONGRESS & CONVENTION ASSOCIATION

ABTA – African Business Travel Association

Box 2594, Pinegowrie, 2123

t: +27 (0)11 888 8178

c: +27 (0)83 679 2110

e: monique@abta.co.za

www.abta.co.za

Founder: Monique Swart

ASATA – Association of Southern African Travel Agents

PO Box 650539, Benmore, 2010

t: +27 (0)11 293 0560/61

e: barbara@asata.co.za

e: general@asata.co.za

Office manager: Barbara Viljoen

Council of Event Professionals Africa

Kevan Jones

kevan@sacia.org.za

t: +27 (0)11 083 6418

c: +27 (0)82 555 5556

Interim treasurer:

Glenn van Eck, Chairperson: CEPA

Spokesperson:

Projeni Pather, Chairperson: AAXO

Members:

Kevan Jones, Executive Director SACIA

Sharif Baker, Chairperson TPSA

Tes Proos, SITE President

Justin Hawes, Managing Director: Scan

Display & Event Greening Forum Treasurer

Sibusiso Mncwabe, Chairperson EXSA

Justin van Wyk, Chairperson SALPA

Mike Lord, Chairperson ESC

Arthur Goldstuck, PSASA Exco Member

Esmare Steinhofel, Chairperson: ICCA

Africa Chapter

Advisory Members:

Prof Nellie Swart, Associate Professor: Tourism Management

Corne Koch, Head: Convention Bureau (WESGRO)

Tiisetso Tau, AAXO member

Daryl Keywood, SITE Member

Bheki Twala, TEBCO-SA Executive

Kim Roberts, SAACI Representative

Western Cape

Robyn D’Alessandro, PR/Social media, Vivo Visual Voice CC

ICCA African Chapter

Chairperson:

Taubie Motlhabane

Cape Town International Convention Centre

t: +27 (0)21 410 5000

e: Taubiem@cticc.co.za

Deputy Chairperson:

Frank Murangwa

Rwanda Convention Bureau

t: +250 788 358 454

e: frank.murangwa@rcb.rw

Secretariat:

Esmaré Steinhöfel

ICCA Africa Regional director

c: +27 (0)84 056 5544

e: esmare.s@iccaworld.org

www.iccaworld.com/dbs/africanchapter

www.iccaworld.org

Chairperson: Glenn van Eck Magnetic Storm

c: +27 (0)82 800 2616

e: glenn@magnetic.co.za

FEDHASA National Office –Federated Hospitality Association of Southern Africa

PO Box 3853, The Reeds, 0157

c: +27 (0)82 552 9862

e: ceo@fedhasa.co.za

www.fedhasa.co.za

PSASA – Professional Speakers

Association of Southern Africa

t: +27 (0)11 462 9465

c: +27 (0)83 458 6114

e: admin@psasouthernafrica.co.za

www.psasouthernafrica.co.za

SABOA – Southern African Bus Operators Association

Postnet Suite 393, Private Bag X033, Rivonia 2128

t: +27 (0)11 511 7641

e: saboa@saboa.co.za

www.saboa.co.za

SACIA – Southern African Communications Industries Association

c: +27 (0)82 555 5556

e: kevan@sacia.org.za

www.tbcsa.travel

www.tomsa.co.za

Member relations manager: Boitumelo Moleleki

TGCSA – Tourism Grading

Council of South Africa

Private Bag X10012, Sandton 2146

t: +27 (0)11 895 3000

f: +27 (0)11 895 3001

e: enquiries@tourismgrading.co.za

TINSA – Interpreters/Translators

Network of Southern Africa

e: info@interpreter.org.za

t/f: +27 (0)11 485 2511

c: +27 (0)83 249 0010

www.interpreter.org.za

TPSA – Technical Production Services

Association

c: +27 (0)82 555 5556

e: kevan@sacia.org.za

www.tpsa.co.za

Executive director: Kevan Jones

TTA – Tshwane Tourism Association

Box 395, Pretoria 0001

t: +27 (0)12 841 4212

e: secretary@tshwanetourism.com

www.tshwanetourism.com

Chairperson:

Bronwen Cadle de Ponte

Secretary: Sithembile Nzimande

Membership coordinator: Liz Oosthuysen

e: membership@tshwanetourism.com

OTHER ASSOCIATIONS OF INTEREST

EVENT GREENING FORUM

Foreign tourism rebounds, with help from the African market

As with much of the economy, South Africa’s tourism industry took a serious knock during the pandemic. But, with the start of 2023 showing promising numbers, tourism in the country might finally be returning to pre-pandemic levels, writes Lee-Anne Bac, director Advisory Services BDO South Africa.

In 2021, South Africa welcomed 2,6 million visitors into the country.

Compared to the 10,47 million who visited in 2018, this number reflected the sharp decline in tourist arrivals due to the pandemic. However, as travel starts to return and countries ease their restrictions, South Africa is finally beginning to see a promising return to those pre-Covid numbers.

In the first four months of 2023, 3,7 million visitors passed through South Africa’s borders — surpassing the numbers for that same period during our best year for tourism, 2018.

Rise in Intra-Africa Travel

So what can we attribute this influx to? According to the numbers, mostly visitors from our own continent.

So far this year, arrivals from African tourists have exceeded their numbers from 2019 by nine per cent. This reflects the fact that this group has experienced a faster recovery compared to overseas tourists, and while they may not be high spenders, Africans continue to play a vital role in driving the overall recovery of our tourism industry. And, while some of

these visitors may not be considered leisure tourists, if we only consider arrivals via air travel, excluding crossborder visitors, the numbers for the first four months of 2023 sits at 89 per cent of the 2019 levels, indicating a strong resurgence.

Overseas tourism

Unfortunately, the same cannot be said for overseas visitors. This side of the tourism sector continues to lag behind, with only 774,000 arrivals in the first four months of 2023, which is still 17 per cent behind the same period in 2019. Several factors contribute to the slow return of overseas tourists, including insufficient affordable flights to South Africa, increased competition from other more affordable destinations, a rise in intra-European travel, and concerns about safety, security, and negative perceptions of South Africa related to load-shedding and other infrastructure issues. The slow reopening of borders in China and other APAC countries has also affected the overseas market.

Among those visiting from overseas,

the Russian market tops the list in terms of growth, with a 79 per cent increase in visitors compared to 2019. Although this still remains a small percentage of overall visitors, it reflects a pattern seen across Africa, likely due to the continent’s largely neutral stance in the Russian/Ukraine war.

The UAE and New Zealand also stand out, with growth rates of 64 per cent and 61 per cent respectively. In the case of the latter, this comes as travel bans have been lifted and many travel to visit friends and family. USA also continues to bring a lot of visitors, with a six per cent increase in arrivals compared to 2019, making it the second-largest overseas source market after the UK.

The Chinese market remains a largely untapped opportunity, with only 31 per cent of 2019 numbers received in 2023. Brazil too, is yet to return to pre-2020 levels, reflecting among other reasons, the continued lack of a direct flight between our two countries. France, Italy, Germany, and the UK are also still lagging behind, with figures ranging from 13 per cent to 27 per cent below their 2019 figures.

Tourism’s impact on accommodation

Five-star hotels have shown positive growth in occupancies and average room rates, with some markets even surpassing 2019 levels. Cape Town’s five-star hotels, in particular, have performed exceptionally well, achieving nearly six per cent growth in average room rates compared to the same period in 2019.

By contrast, three-star hotels are struggling, with low occupancies and rates persisting since the pandemic. Sandton’s four-star properties have experienced a significant decline in occupancy and average room rates, resulting in a real decline in Revenue per Available Room (RevPAR).

The slow recovery of the domestic business travel market, budget cuts affecting government employees’ travel, and lower overseas tourist numbers have contributed to the challenges faced by three-star and four-star hotels, particularly in Sandton and KwaZulu-Natal. The weak and underperforming economy has also led to cost-cutting measures, impacting

corporate travel budgets. Additionally, middle-class travellers, who typically choose three- and four-star accommodations, are yet to return in significant numbers.

Looking forward

Overall, South Africa’s tourism industry is showing signs of recovery, with foreign tourism beginning to bounce back to pre-Covid levels. The strong rebound in African tourism has been the real driving force though — reflecting a promising opportunity to attract new markets from the continent in the future. Going forward, the performance of our tourism sector will remain closely tied to factors such as affordable flights, competition from other destinations, safety perceptions, and the reopening of borders in key source markets. In the meantime, the industry will be well placed to continue attracting tourists from African countries and exploring untapped markets such as China to ensure sustained growth and recovery.

Who is Lee-Anne Bac ?

Lee-Anne is a director in Advisory Services at BDO, where she leads the management advisory team. Lee-Anne specialises in providing strategic advisory services to clients in the private and public sector. She has specialist knowledge of, and skills in, the tourism, hospitality, leisure, property and related industry sectors. In her role, Lee-Anne works directly with clients to provide them with strategic planning, feasibility studies, market demand assessments, economic impact assessments, financial modelling, commercial due diligences.

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