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Vol 38 No 5 May 2020
The official industry journal for professional risk practitioners: security, safety, health, environment and quality assurance
RISK MANAGEMENT and security in 2020
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CONTENTS www.securityfocusafrica.com |
VOL 38 NO 5 MAY 2020
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Vol 38 No 5 May 2020
The official industry journal for professional risk practitioners: security, safety, health, environment and quality assurance
RISK MANAGEMENT and security in 2020
Special feature With the world in the throes of the Covid-19 pandemic, the science of risk management is poised to evolve at breakneck speed as companies adapt and reprioritise strategies, and seek out new opportunities. In line with the risk management theme of this issue, Security Focus Africa talks to some experts about both present-day challenges and the way forward.
10 Coronavirus: The geophysical risk that few saw coming Following the release of its 2020 Top Ten Risks Survey, Risk.net made the point that categories such as geopolitical risk were always in danger of being rapidly overtaken by events. “When the survey was conducted in early January, the coronavirus drew scarcely a mention from respondents, a handful of whom, based in the Asia-Pacific region, flagged it as a blip on the radar,” says the global risk management entity, adding: “Nationalism, trade wars and epidemics make for a heady cocktail.”
12 Risk management 101 for 2020 I n its report Is Business Ready for an Extinction-level Event?, Deloitte, one of the world’s leading professional services networks, polled a number of high-level executives and senior personnel to find out what they regarded as the greatest workplace risks today. Almost 65 per cent of respondents put destructive cyberattacks at the top of their list of concerns, supporting Deloitte’s assertion that attack surfaces were growing exponentially in an era of technological transformation and cyber everywhere.
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Official Journal of the Security Association of South Africa
Published by Contact Publications (Pty) Ltd (Reg No. 1981/011920/07)
Vol 38 No 5
REGULARS EDITOR’S COMMENT 4 Of rising above limitations, adapting and upskilling.
NEWS IN BRIEF 6 News snippets from around the world.
PERSONALITY PROFILE 9 In conversation with... William “Bill” Heideman.
SPECIAL REPORT 15 “A criminological approach to crime in society today”.
ORGANISED CRIME 16 Organised Crime Index. SECURE PAYMENTS 18 How to stay secure from payment scams.
GUARDING NEWS 19 Hermanus security officers kept busy with several arrests during lockdown.
COVID-19 SOLUTIONS 20 PRP Solutions launches Covid-19 workplace solutions. 21 Phasing out of lockdown a bad time to downgrade security. 22 Smart video technology helps maintain social distancing.
ON THE MARKET 23 AI face recognition and temperature measuring solution from Longse. 24 A new addition to Viking’s 70V/25V Paging Horns: the 25AE-70V. 24 No touch exit sensor access without the touch. 25 Gunnebo launch H-Sense Infection Control Access Solutions.
CYBERSECURITY 26 Kaspersky will help organisations develop skills for assessing supply chain cyberresilience.
EVENT NEWS 27 Decision taken to postpone Securex, A-OSH and Facilities Management Expo to June 2021.
ARTIFICIAL INTELLIGENCE 27 Covid-19 is fast-tracking technology in the commercial property industry.
COMPANY NEWS 28 Surveillance equipment donated to SPARK Schools. 29 SABRIC welcomes new CEO. 29 Gallagher develops software to support businesses with contact tracing.
LAW AND SECURITY 30 Going into level 4. 32 DIRECTORY
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TEL: (031) 764 6977 | FAX: 086 762 1867 MANAGING DIRECTOR: Malcolm King malcolm@contactpub.co.za
EDITOR: Ingrid Olivier ingrid@securityfocusafrica.com
PRODUCTION AND DESIGN EDITOR: Hayley Mendelow hayley@contactpub.co.za
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PUBLICATION DETAILS: Security Focus Africa has 12 issues a year and is published monthly, with the annual Buyers’ Guide in December. Due to the Covid-19 crisis, we will only be publishing digitally until further notice.
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EDITORS COMMENT
Of rising above limitations, adapting and upskilling When faced with a radical crisis, when the old way of being in the world, of interacting with each other and with the realm of nature doesn’t work anymore, when survival is threatened by seemingly insurmountable problems, an individual life-form – or a species – will either die or become extinct or rise above the limitations of its condition through an evolutionary leap.” – Eckhart Tolle, author of The Power of Now and A New Earth: Awakening to Your Life’s Purpose.
I
n times of crisis, we need to remember more than ever that we have the power to choose how we deal with it and emerge from it. It’s a road to success that starts with mental discipline, asserts Sherrie Campbell, psychologist and author of the article “8 Mental Disciplines More Powerful Than Self-Doubt”, published by Entrepreneur SA. “Success, happiness and fulfilment boil down to how we think,” she says. “Our beliefs about life become the exact mirror experience we live – actions follow thoughts.” I’m not the only person who made a choice at the beginning of the pandemic to emerge as a better version of myself, and it’s been made easier by being able to access a wealth of positivity and doable advice along with some really amazing people. I’m also using the experience of my almost 20 years of writing from home, which may be of use to you:
A designated work space For me, this is key to productivity. I get up, get dressed and go to “work” every day. While I’m lucky enough to have a desk on our landing, it is possible to set up a work space almost anywhere – the garage, a section of the dining room table or the breakfast counter,
even outside when the weather’s being kind. Friends have done it, and I’ve done it. Is it easy? No? Doable? Yes.
Limiting the negative By the time I get to “work” I’ve listened to / read the news. It’s important to filter what you allow into your mind: too much negative noise saps your energy. I’m not inured to what’s happening in the world, but I am getting better at not allowing the negativity to influence my mood. I don’t want to be an expert on topics such as the pandemic, I just want the facts, so 15 minutes or so and I’m done. If I’m still hungry for news or human voices, I tune into Hot91.9, a communitybased radio station that plays music from the 60s, 70s, 80s and even some contemporary sounds, interspersed with bursts of humour from the DJs, news briefs and interviews along with ongoing fundraising and marketing campaigns for people and businesses that are battling. Focusing on the positive, the helpful and the inspirational helps me balance the negativity.
A diary, a to-do list and a routine My diary, my A4 “to do” work book and a routine are my blueprints for a purpose-driven day. At the outset of the crisis, I let these
EDITORIAL POLICY Statements made or opinions expressed in articles in Security Focus Africa do not necessarily reflect the official views of the Security Association of South Africa (SASA) nor those of any of the other security associations listed in Security Focus Africa. Similarly, advertising in this publication does not imply in any way endorsement or approval by these security associations of any products or services. It is the policy of the Security Association of South Africa that any office-bearer who has an executive position in a company, or companies, which supply security products or services should on no account allow his position to be used to promote his company or its objectives in the editorial content of Security Focus Africa, the official journal of the Association. If, at any time, an office-bearer’s position has been quoted in relation to his company or product, this does not imply the Association’s approval or involvement.
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habits of half a lifetime slip as appointments were cancelled and deadlines moved. The result was a feeling of aimlessness, of being disconnected. I’m back to my old habits now albeit with a new twist: interviews and appointments are virtual, either via email or on Skype, Zoom or WhatsApp, and training is in the form of webinars on every imaginable subject. I list and allocate time to doing things, part of my routine which grounds me and encourages me to focus (even though I don’t always get to complete them in time.)
Focusing on your core The world is slowly returning to work with cataclysmic job losses and indebtedness in its wake. If ever there was a time to focus on core business skills, this is it. Pacific Crest Group in its article says it’s “mission critical that systems be put in place to measure the overall performance of each segment of your core business. Devising the strategy and implementing it are two very different things. The solution lies in focusing on your company’s core business. Your core business is defined as the products, services, customers, distribution channels and geographic areas that yield the largest return on your investment (ROI).” It makes sense to me to identify the things we do best, the products which people want most, and then cutting out or at least trimming unnecessary operating and other expenses. Not easy when it involves terminating or renegotiating leases, selling property or retrenching staff but if we’re to survive and then thrive, we need to ask ourselves what the market wants now, and what it can afford, answer honestly and then do what has to be done.
Digital and other products growing in popularity Among the products enjoying increasing uptake around the world is digital. In an article on Fortune Adam Seessel says “The
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EDITORS COMMENT
extended distancing of consumers from retail has further accustomed people to search and purchase goods and services online, so digital’s share is likely to continue to climb. Likewise, shelter in place has made us even more addicted, if such a thing were possible, to our mobile phones. This is bullish for its Android segment. Finally, Alphabet’s cloud-computing division, which was already picking up steam under new leader Thomas Kurian, will benefit from a massive surge in working and learning from home.” He goes on to say: “Just as there are dozens of … companies enjoying short-term tailwinds that will soon pass, there are dozens of Alphabet- and Amazon-like companies with long-term tailwinds that will emerge better and stronger on the pandemic’s other side. Crises like these present great opportunities to buy them. You just have to ask the right questions to find them.” Another future-looking article “Coronavirus Shopping Trends: 8 Popular Product Categories Right Now” , a global leader in commerce marketing, speaks of “significant changes in consumer trends … which has put pressure on businesses to find ways to adapt. While people maintain social distancing, video calls are booming. The more time they spend at home, the more consumers are starting to think about the things that matter each day: working remote, learning remote, exercising at home, cooking at home, entertaining the kids, and spending time with the family.” Also food for thought is Adobe’s “Digital Economy Index: Tracking the State of Ecommerce During Covid-19 and Beyond”. Created to provide business leaders with up-to-date information on the digital economy that they can use to anticipate broader economic trends, the Index will expand beyond the United Kingdom and the USA to every country with a significant digital economy in time. John Copeland, vice president of marketing and customer insights at Adobe, talks of an “incredible upswing in ecommerce spending in light of the Covid-19 outbreak, which suggests that there’s a strong need for an understanding of how pricing trends and inflation in online sales compares to and impacts those same trends in overall sales. What people are buying online is expanding as one-day delivery, buy online / pickup in-store, and other fulfilment innovations are making more products digitally accessible,” he says, adding: “Companies need to pay extra special attention to their digital and eCommerce experiences right now. Consumers are less forgiving during a time like this, and the companies that meet and exceed their needs will build loyalty and life-time value.”
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New skills If you’ve lost your job, are working short-time or concerned that your current skillset needs a boost in order to be able secure employment in the future (and you might surprise yourself at the things you’ve learned during lockdown that could serve you well going forward: working unsupervised, bolstering your productivity and better managing your time), now’s the time to add a skill or two. “You won’t know what skills you need to bolster until you assess your current knowledge, so it makes sense to start with a diagnostic,” says the World Economic Forum. “PwC’s free Digital Fitness app, for example, allows anyone to assess their skills as well as boost knowledge in topics that help shape your behaviors and mindset.” It continues: “Whatever reserves of resilience you have will likely have been tested – and you can draw on that as you move forward. Planning for the future in uncertain times is tricky at best, but we can extrapolate how things might shake out by doing some personal scenario planning, similar to the way businesses set strategy. The key is to begin thinking about where demand for work will exist and how best to prepare for those spaces, while realising that there are real uncertainties in the answers to those questions. The type of work that is robust across a lot of different futures is not a bad way to start.”
Online news platform You.matterworld also advocates learning new skills to better meet the challenges of the post-Covid workforce. “The job market of the future will need unique human qualities such as social intelligence, systems thinking, imagination, innovation, creativity, improvisation to solve unexpected problems or empathy,” says article author André Gonçalves. “These skills aren’t (at least yet!) ready to get an algorithmic shape. Moreover, the tech industry is viewed by Americans as the most resilient in these times. And this industry involves much more than programming robots. It includes, for instance, developing websites with plenty of different functionalities, SaaS solutions or securing the bandwidth, storage, and safety of all the other tech-dependent sectors: from the financial sector to huge retailers like supermarkets, the healthcare sector or education.” Lastly, I’ve learned the value of closing my laptop after work and figuratively going home. There’s no sense in burning out, and a lot to be said for switching off, sharing a meal with the family, reading a book and then getting a good night’s sleep. Tomorrow will bring with it new opportunities, and I am going to be refreshed and able to recognise and use them.
Ingrid Olivier, Editor ingridolivier@idotwrite.co.za
SECURITY FOCUS AFRICA MAY 2020
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ASSOCIATION NEWS
News snippets from around the world South Africans should expect a spike in crime during Covid-19 alert level 3
This is according to two major security companies who spoke to MyBroadband regarding crime trends they had observed during the national coronavirus lockdown. Bull Security group spokesperson French Jooste said serious crimes such as house robberies and vehicle theft increased in the Pretoria East area over the last week of May and he anticipates that crime levels will continue to climb in June. Fidelity Services Group CEO Wahl Bartmann said his company had also noted an overall decrease in serious crimes, including household robberies, hijackings, and follow-homes. The company offers security services for the transportation of cash, which Mr Bartmann believes will once again be a prime target under level 3. “With South African businesses starting to reopen, we anticipate a rise in the number of Cash-in-transit (CIT) incidents and expect increases in the number of commercial vehicles being hijacked for goods, particularly if the economy remains subdued,” Mr Bartmann said. (Source: My Broadband)
Coronavirus: Gauteng health department cautions against fraudsters targeting suppliers for PPE
The Gauteng Department of Health has cautioned suppliers to be vigilant of
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fraudsters masquerading as department officials looking to buy personal protective equipment (PPE). “The department and its facilities have seen an increase in suppliers that approach it to submit their invoices for payment, only to find out that they were scammed,” departmental spokesperson Kwara Kekana said in a statement recently. The department stated that fraudsters have been taking advantage of the high demand for PPE due to the global efforts to slow down the spread of Covid-19. The apparent modus operandi of these fraudsters is to send bogus Request for Quote (RFQ) forms to unsuspecting companies to procure health equipment under the guise that they are representing the Department of Health. “They use the department’s name and corporate colours to deceive unsuspecting victims, who engage these individuals thinking they are dealing with health officials. (Source: News24)
Covid-19: Taxpayers can apply for a tax debt deferment
will also be able to apply for the Covid-19 tax relief for pay-as-you-earn (PAYE) and provisional tax. In terms of the relief, 35per cent of the employer’s total employee tax liability (PAYE) may be deferred as well as 35 per cent of the provisional tax liability. (Source: MoneyWeb)
Level 3 lockdown: Prasa to resume services on 1 July at selected railway lines
Prasa will only resume commuter services at selected railway lines from 1 July, according to Transport Minister Fikile Mbalula. “The revised target date is now 1 July on the Pretoria to Pienaarspoort; Cape Town to Simon’s Town; East London to Berlin; and Port Elizabeth to Uitenhage lines,” he said. (Source: News 24)
Increased crime in the Sea Point area has residents up in arms
The bulk of the tax relief provided thus far has gone into providing cash flow support for tax-compliant businesses that have been negatively impacted by Covid-19. However, under certain circumstances, taxpayers with pre-Covid-19 tax debts may also be granted access to the Covid-19 tax relief, says Beatrie Gouws, head of stakeholder management and strategic development at the South African Institute of Tax Professionals (Sait). Taxpayers with outstanding tax debt can generally apply for a debt deferment arrangement with the South African Revenue Service (Sars) and a waiver of the penalties on new returns. Once they have an approved debt agreement with Sars, the taxpayer
Residents in the Sea Point area have started a petition to address crime, which they allege is rising. The petition, on the Sea Point Community Facebook group, is intended to unite residents against the “influx of criminal elements”, following “a spike in robberies, breaking in of vehicles, harassment and verbal abuse from these bad elements on our community members,” a statement attached to the petition reads. (Source: Capetown etc)
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NEWS IN BRIEF XXX Lockdown: Crime rate spikes in Delhi, two killed in three firing incidents in two days
grant to 5.2-million South Africans over lockdown. The government is also placing 109,000 jobs and 179,000 wholesalers and retailers at risk, including the livelihood of emerging farmers. This extreme regulation approach will deter investor confidence in SA. (Source: TimesLive)
Report reveals South Africa’s shameful live wildlife trade with China
New law states Kgosi Mampuru inmates will get R33 from every R100 sent by their families As normalcy returns to Delhi, so allegedly have incidents of street crime. Recent incidents include an armed robbery in a nursing home and an exchange of gun fire thought to be gang-related. (Source: timesnownews.com)
JTI and Batsa join forces to fight cigarette and tobacco ban in court
The government has reportedly lost R1.92bn in revenue to illicit tobacco since 27 March 2020. The two largest tobacco manufacturers based in SA, Japan Tobacco International (JTI) and British American Tobacco SA (Batsa), have joined forces along with a host of civil society and concerned citizens, to lift the lockdown prohibition on the sale of cigarettes and other tobacco products. The matter is headed to court, to challenge the ban imposed under section 27 of the Disaster Management Act regulations. Bongani Mshibe, JTI director of corporate affairs says: “Based on 2019 Ipsos figures, the SA government is losing more than R10bn annually in tobacco tax revenue – or more than R30m each day – since the start of lockdown. With no end in sight to the ban, as we are following a risk-adjusted model, the losses to the fiscus seem set to continue. This comes at a time the government needs revenue more than ever. If you add up these losses from 27 March (day 1 of lockdown) to 29 May, that amounts to R1.92bn in lost revenue to illicit tobacco, while legal tobacco retailers and wholesalers are losing R65m every day of not selling. This is government revenue that could have funded the R350
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Inmates from Kgosi Mampuru Correctional Services in Tshwane are crying foul following an announcement by the management that it would give offenders only R33 from every R100 sent by family members. The prison will pocket R65 from the transaction, with R2 being for bank charges. The star has seen the internal prison note signed by an official who identified himself as acting prison head Mr Sebothoma, outlining the new method for inmates to load what is known as their G349 cash cards. (Source: iol)
Trump threatens military mobilisation against violent US protests
President Donald Trump has vowed to order a military crackdown on once-in-a generation violent protests gripping the United States, saying he was sending thousands of troops onto the streets of the capital and threatening to deploy soldiers to states unable to regain control. The dramatic escalation came a week after the death in Minneapolis of George Floyd, an unarmed black man who had been pinned down with a knee to the neck by a police officer – leading to the worst civil unrest in decades in New York, Los Angeles and dozens of other American cities. (Source: TimesLive)
The “poorly regulated” trade in giraffe between South Africa and China is just one of a raft of glaring wildlife trade violations uncovered in the four-year investigation by the EMS Foundation and Ban Animal Trading (BAT), which analysed hundreds of live animal export permits issued, and shipments authorised between 2016 and 2019 by South Africa’s conservation authorities, and visited the destinations in China where the animals were purportedly sent. “Our analysis... reveals that the ‘destinations’ that appear on the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) permits are often pure fiction,” says the 118-page report. “We have also established that the Chinese recipients of the animals usually do not keep them for so-called ‘educational’ purposes but sell them, either to individuals for possible consumption, to laboratories, to circuses, and sometimes they simply disappear.” South Africa’s live wild animal trade with China is “extensive, corrupt and riddled with irregularities that are exploited by traffickers”, says the report. (Source: iol)
Experts raise red flags over correctional services granting parole to low-risk offenders
Criminology experts have questioned the efficacy of granting parole to low-risk offenders during the Covid-19 pandemic.
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NEWS IN BRIEF
The University of Pretoria’s Christiaan Bezuidenhout said several countries had released thousands of prisoners in order to convert prisons into temporary medical facilities or to limit overcrowding. The global trend was to pardon low-risk offenders and those nearing the end of their sentences, Mr Bezuidenhout added. “This is partly because many offenders wait for very long periods in the awaiting-trial section, and some will finish their terms on parole as they do not present a threat to society,” he said. “Another concern is whether low-risk offenders will return to crime. Many are from impoverished communities and have committed economic crimes (shoplifting and crimes of need) to provide for their families.” With rising unemployment and restricted economic activity due to lockdown, most released offenders may find it almost impossible to find a job, Mr Bezuidenhout added, leading them back to a life of a crime. (Source: iol)
Lockdown helps Eskom cut expected winter loadshedding to three days
Eskom says there is a reduced risk of loadshedding during winter, partly because the lockdown has allowed for critical maintenance to be done. This forecast emerged during a “state of the system address” by Eskom on Thursday. “Before we had lockdown, we forecast 31 days of stage 1 load-shedding. We are now forecasting three days of stage 1 load-shedding over winter,” said COO Jan Oberholzer. However, he said it was important to stress that the forecast was not 100per cent accurate because the system remained unstable and unreliable because of a decade of neglect in maintenance. (Source: TimesLive)
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Thieves tunnel into Joburg liquor store, steal booze worth R300 000
A Shoprite LiquorShop in Johannesburg has been robbed by thieves who tunnelled through a solid concrete floor. It is unclear how the thieves knew where to tunnel and how long it took them to get through the thick concrete floor, but they returned a few times to steal a large amount of stock. The thieves made off with whiskey, brandy, gin, cider, vodka and beer with an estimated value of R300 000. (Source: News24)
Large quantities of PPE ‘disappear’ in KZN, costing education dept ‘millions’
KZN education MEC Kwazi Mshengu says personal protective equipment has gone missing in three districts. It is not yet clear if they were stolen, but early indications show they disappeared en route to schools. An investigation has been launched. (Source: News24)
Global smartphone sales plunge 20per cent in pandemic-hit quarter
Global smartphone sales saw their worstever slump in the first quarter as the
coronavirus pandemic hit consumer spending, a market tracker said. The Gartner survey found a 20.5 per cent drop in the first three months of the year. The plunge came amid heightened economic uncertainty and governmentordered lockdowns in many parts of the world in March, Gartner noted. Another factor was the shutdown of factories, many in China, which produce the handsets for most of the major global smartphone makers, noted analysts at Gartner. The data showed Samsung keeping its leading position with 18.5 per cent of the market even though sales were down more than 22 per cent. Huawei remained at number two with a 14.2 per cent market share, after a 27 per cent drop in sales for the Chinese giant being hit with US sanctions. Apple held third place, seeing a more modest eight per cent drop, giving the US firm a 13.7 per cent share. (Source: ENCA)
SA Labour Department concerned that only 55 per cent of businesses are Covid-19 compliant
Following the return of almost 8 million people to work as level three of the lockdown came into effect, the Labour Department says it’s concerned that only 55 per cent of South African businesses are complying with health and safety regulations aimed at keeping workers safe from the Covid-19 pandemic. The department has sent out inspectors to offices to ensure that businesses were implementing social distancing and sanitising among other things. Acting chief inspector at the department, Tibor Szana said: “We have found that their level of compliance has been static around this time and that is a concern for us. We’ve had compliance levels of between 55 per cent to 60 per cent and if that is the case, we are in trouble.” (Source: EWN)
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PERSONALITY PROFILE
In conversation with...
William “Bill” Heideman President and CEO of Viking Electronics Inc “The electronic development sector is exploding, bringing with it huge opportunities for the global security industry.” So says Bill, whose passion for all things electronic has played a key role in the success of Viking Electronics, a leading global manufacturer and supplier of security and communication products.
B
orn in Northeast Minneapolis in the USA, Bill was an avid builder from as far back as he can remember. “As a kid, I was always building something. In grade school I thought I would be a carpenter, but in high school I discovered electronics thanks to my shop teacher Mr Hart. That’s when I knew I wanted to be an electrical engineer.” No stranger to hard work, Bill worked shifts at his local McDonalds during high school – which was where he met his wife Patti, to whom he’s been married for more than 45 years. He then attended the University of Minnesota, graduating with a degree in Electrical Engineering in 1974.
Early career My first “real” job was with Aero Systems Engineering in St Paul, designing equipment for jet engine testing. I then left Aero Systems along with a colleague to start a new company in Stillwater, Minnesota, which we called Instrumentation Diversified. After a couple years of trying to manufacture and market digital instruments for cars, we realised that our products were just too expensive for the market, so we had to find other jobs. The saving grace was that we owned the mold for the plastic cases and Radio Shack bought the cases by the thousands. With not much to do as vice president of engineering, I sold out to my partner and went to work for Micro Component Technology of Shoreview. That’s where I met George Nelms, head of the Handler Division.
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George had been a software consultant before joining MCT and was still doing some consulting on the side. He introduced me to Don Springer, the founder of Viking Electronics. Don had lots of ideas for new products, but George didn’t have the time to help him, so I stepped in. Soon afterwards I left MCT to start my own consulting firm, MicroNetics. Meanwhile Viking grew from strength to strength and in 1988 I came on board full time.
of new products that push the envelope, and I enjoy writing firmware. And when I’m not at work, chances are you’ll find me in my cabin in our garden, building things.
A day at Viking Headquarters
As a manufacturer, we are always concerned with the health and safety of our employees while keeping production rolling. To get that right without risking the well-being of our staff is a real, ongoing challenge, and more so since the onset of Covid-19. Viking has remained open as an essential services provider of emergency products, communication systems and technical support to police stations, fire stations, healthcare facilities and public transportation.
Patti and I live in Hudson, close to Viking headquarters, where we design and manufacture more than 500 security and communication products. Our range is huge: from emergency phones, entry systems, paging interfaces and amplifiers to mass notification systems, hot line phones, auto dialers and enclosures. In addition to an extensive analogue line, we also offer a large selection of IP-based solutions which are SIP compliant and come with enhanced features such as built-in relays and automatic noise cancelling. We are continually developing new ideas and working with cutting-edge technology . Viking products are designed, manufactured and supported in the USA and backed by a two-year limited warranty, all of which set us apart from most of our competitors. We learned a long time ago that when people need one of our products it has to work, period. Reliability and innovation have been at the core of the Viking blueprint for more than 50 years. We bring industryleading technology to the market, along with the “tough as nails” craftsmanship of the past. Along with my corporate responsibilities, I’m still involved with the day-to-day design
Career goals I’ve reached my career goals, although that said, there’s always something new to learn, to create and to market.
Challenges
Mentors I’ve had some amazing people in my life, people who helped shape me as a person and develop my career. Lou Welle of Welle Auto Supply taught me how to analyse a market and where a product needs to fall in as far as features and price. George Nelms taught me independent thinking, and Don Springer showed me the value of putting people first. I will always value their guidance.
Bucket list I don’t have one! I live for today.
What I admire most about people I have the highest regard for people who overcome obstacles in life, who don’t give up, who keep on trying until they succeed. Those are the real heroes for me.
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SPECIAL FEATURE: RISK MANAGEMENT
Coronavirus: The geophysical risk that few saw coming Following the release of its 2020 Top Ten Risks Survey, Risk.net made the point that categories such as geopolitical risk were always in danger of being rapidly overtaken by events.
“W
hen the survey was conducted in early January, the coronavirus drew scarcely a mention from respondents, a handful of whom, based in the Asia-Pacific region, flagged it as a blip on the radar,” says the global risk management entity, adding: “Nationalism, trade wars and epidemics make for a heady cocktail.” Fast track a couple of months since the release of the survey and the “blip” has changed the entire world, its deadly tentacles reaching into homes and businesses everywhere and challenging traditional risk management models in the face of widening operational risks such as fraud and regulatory uncertainty, according to Risk.net.
Creaking health systems Another survey, the “Global Risks Report 2020 by the World Economic Forum” with support from Marsh and McLennan and Zurich Insurance Group, predicted a “sharper focus on environmental threats over the next 10 years” and voiced concern that health systems around the world were under increasing pressure. “Health systems … are at risk of becoming unfit for purpose,” said the report. “New vulnerabilities resulting from changing societal, environmental, demographic and technological patterns threaten to undo the dramatic gains in wellness and prosperity that health systems have supported over the last century. Non-communicable diseases such as cardiovascular diseases and mental illness have replaced infectious diseases as the leading cause of death, while increases in longevity and the economic and societal costs of managing chronic diseases have put healthcare systems in many countries under stress. Progress against pandemics is 10
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also being undermined by vaccine hesitancy and drug resistance, making it increasingly difficult to land the final blow against some of humanity’s biggest killers. As existing health risks resurge and new ones emerge, humanity’s past successes in overcoming health challenges are no guarantee of future results,” it cautioned.
New risk, new game Deloitte also saw geophysical risk as a growing risk category in its report titled: “The future of risk: New game, new rules”, warning that “prevention methods can never be fool-proof ” and that “increasing investment in preventative approaches often yields only marginal benefit along with unwelcome side effects such as slowing innovation”.
Planning for the unimaginable – it is doable The lessons learned from Covid-19 can help people plan for the next crisis, believes
Steven Greenstein, senior advisor with Fusion Risk Management. In his article titled “Planning for the unimaginable: “it’s doable” he says, that as life as we know it is being re-written, there’s a critical need for people to ground themselves, to act pragmatically, compassionately and to make sound personal and professional business decisions. The pandemic, he says, began as a workforce disruption (mass absenteeism) that quickly “morphed” into a workplace disruption (mandatory quarantines of workspace), and then a supply chain, logistics and distribution channel disruption. Companies that invested money and time on implementing continuity plans with response, recovery and resumption strategies for staff, premises, technology and their supply chain, are likely to lead the way forward as the world starts recovering, he continues. The challenge for most companies, he believes, has not
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SPECIAL FEATURE: RISK MANAGEMENT
been so much about setting up workfrom-home bases for staff but rather the concomitant loss of control over their information security. With criminals trying to profit from the pandemic at every turn, he warns people to expect increases in cyberattacks, ransomware, fraud and money laundering schemes.
Is it even possible to plan for the imaginable? Yes, believes Greenstein. “Within the past few years, many companies have invested significantly in digital capabilities, transforming business operations, developing business impact analyses (BIAs), process mapping/inventorying all critical business services/functions, simulating disruptions to their workplace, workforce, supply chain, technology partners and essential vendors. From these BIAs and exercises, organisations have created actionable business continuity (BCP), technology recovery plans (TRP) and strategies. This has enabled businesses to improve decision-making with relevant and meaningful data, increase agility and fortify a culture of resiliency amongst important stakeholder groups such as employees, customers, third-parties, suppliers and regulators. Those companies that have already chartered this course by embedding a culture of resiliency and operationalising risk management are in a much stronger position to respond to Covid-19 and re-emerge to the market faster and with reduced impacts.”
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Dealing with the here and now Greenstein’s advice for companies coming out of the pandemic includes: • Preparing for increased absenteeism. • Conducting regular assessments of operations (every 30, 60 or 90 days). • Managing service and product degradation. • Checking inventory, assets and liquidity. • Monitoring supply chains and providers for potential impacts. • Anticipating delays and backlogs using up-to-date forecasting and modelling methods and systems. • Establishing reserve budgets to pay for possible legal, professional or financial services. • Doing daily cashflow forecasts. • Reassessing investment strategies. • Tightening information policies and protocols to accommodate staff working from home. • Succession planning with the focus on essential staff and senior management. • Reviewing HR and IT policies and procedures. • Maintaining staff morale through innovation, collaboration and connectivity. • Revising financial forecasts and reporting. • Reassessing the marketplace.
The aftermath The end of the Covid-19 crisis is likely to bring with it a “wave of investment and digital enablement in such areas as disaster recovery planning, processing mapping, big data harvesting and enterprise risk
management and response strategies,” believes Greenstein, adding: “Brand equity and company reputation will be held to new standards and expectations post Covid-19.”
Advocating a post-pandemic debrief to assess the above, Greenstein suggests company owners ask the following questions: • D id the company respond well to Covid-19? • Was the company able to provide essential business operations during lockdown? • Was there a commitment to the workforce? • How did the company take care of staff affected by Covid-19? • Did management communicate with employees, stakeholders and clients transparently and frequently? • Did the company maintain its vision, mission and purpose while demonstrating its ability to strategically navigate in unprecedented and rapidly unfolding times? “These are extremely important questions to be answered as organisations respond to Covid-19,” he says. “It’s imperative (that) leaders monitor their business continuity, crisis management and pandemic response plan procedures and steps. This way, they can document all issues and challenges that surface. These issue logs should be assigned to responsible staff for action and resolution.”
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SPECIAL FEATURE: RISK MANAGEMENT
Risk management 101
for 2020
In its report “Is Business Ready for an Extinction-level Event?”, Deloitte, one of the world’s leading professional services networks, polled a number of high-level executives and senior personnel to find out what they regarded as the greatest workplace risks today.
A
lmost 65 per cent of respondents put destructive cyberattacks at the top of their list of concerns, supporting Deloitte’s assertion that attack surfaces were growing exponentially in an era of technological transformation and cyber everywhere. With this in mind, “it’s time for senior leadership to modernise risk management programs and solutions to keep pace with the current threats and technologies to incorporate new educational tools, technical solutions and business strategies,” says Deloitte, adding: “A truly viable cyber-resilience program can benefit an organisation’s ability to recover, respond and be ready for a destructive cyberattack.” According to Risk.net, the ten main risk categories for 2020 include IT disruption, data compromise, theft and fraud, outsourcing and third-party risk, resilience risk, organisational change, conduct risk, regulatory risk, talent risk and geophysical risk Here they are that order with interpretations from a range of experts in the various fields. 12
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IT disruption In his article titled “Business Disruption in the Digital World”, Steve Schlarman says IT disruption, with its potential to wreak havoc on reputations, finances and operations, is “top of mind for all organisations”. Adds Risk.net: “IT failure has been considered alongside IT disruption, where last year the categories were considered separately. Although the drivers and risk management of the issues are very different, the consequences – the loss of critical services leading to parts or all of an organisation being unable to function – end up looking much the same.”
Data compromise Data compromises or breaches can occur in a number of ways according to Kaspersky, from employees using coworkers’ computers and accessing files without authorisation, malicious insiders retrieving data with the intention of using it to harm an individual or company, via lost or stolen devices containing sensitive information or by malicious “outside actors” or hackers. The latter tend to focus
on stealing credentials – the vast majority of data breaches are caused by stolen or weak credentials – says Kaspersky. “If malicious actors have your username and password combination, they have an open door into your network. Because most people reuse passwords, cybercriminals can gain entrance to emails, websites, bank accounts and other sources of personally identifiable information (PII) or financial information.”
Theft and fraud Risk assessment is the foundation upon which effective anti-fraud and anticorruption processes are built, says Deloitte in its advisory piece “5 Essential Truths”. “Fraud and theft management is no longer about response,” it maintains. “It is now about detection and prevention. Fraud risk management will help align corporate values and performance as well as protect organisational assets, including reputation, (and) internal controls are one of the great fraud deterrents. Implementing a fraud prevention plan requires commitment and also requires the business to provide the right tools and support to its employees.”
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SPECIAL FEATURE: RISK MANAGEMENT Outsourcing and thirdparty risk For most companies, the answer to how to do this “used to be fairly straightforward” says Logicgate, a cloud-based governance, risk management and compliance (GRC) solution, in an article titled: “GRC 101: What is Third Party Risk?”. “Barring criminal wrongdoing, companies could be confident that their business records, customer data, and other sensitive information was reliably kept in-house (but) those days are over. Sensitive data, IT infrastructure, and more are all shared with partners and vendors or outsourced to other third parties. Everything is connected to the internet or living in the cloud–which undoubtedly makes many business processes easier and more efficient – but also creates the possibility for mishandling or abuse. This is called Third Party Risk, also known as Vendor Risk or Supplier Risk.”
Resilience risk “Consider the global changes we’ve seen in recent years,” says PricewaterhouseCoopers (PWC), a multinational professional services network of firms (and) you’ll understand why risk resilience has become such a hot boardroom topic.” “Demographic changes and economic shocks, environmental issues and technological advances. They all represent major risks to your business, whether financial, operational, ethical or reputational. The challenge is to identify
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the ones you are most vulnerable to and mitigate them effectively.” There are two stages to becoming more resilient to risk, says PWC: 1. Identifying emerging risks – all businesses should have a deep understanding of all the major risks they are vulnerable to. 2. Managing risks more effectively – businesses also need to evaluate the effectiveness of their current risk management strategies to ensure they remain robust, relevant and (able to) meet the changing needs of regulators.
Getting it right Strategies for managing emerging risks have never been more vital. Is your business clear about its risk appetite and have you developed an appropriate risk management strategy? How much time does your Board dedicate to the issue and who in the business is responsible for identifying and mitigating emerging risk? Once you are clear about the risks you face you will need to be confident that your processes for managing them are effective. So your approach to risk management will need to be embedded in everyday working practices and applied consistently across all operations. Is your risk management process driven predominantly by financial concerns? Have you identified ethical and reputational risks, and do you have a strategy for managing them?
Answering these questions, of course, depends on accurate information. And have you got enough of it? Is it up-todate and will it provide a solid base for sound decisions? If the answer’s yes, then the Board will know that risks are well managed, and they will be able to use the data to inform business strategy (shaping remuneration policies for example). It is this level of awareness that builds resilience businesses – organisations that understand the risks they face and can articulate their risk appetite and define their risk strategy accordingly. And that means better decision-making, greater agility, and sharper competitive edge.
Organisational change US-based news organisation Chron.com says “companies need to change because of continually changing business and economic conditions. Change management is a combination of concepts and strategies for the effective planning and implementation of change. The basic change management process includes establishing a need for change, implementing new procedures and policies, and monitoring results. The main risk factor of any change process is that the new systems and procedures will not work and leave the company worse off than before. “Operational disruptions are another risk factor of organisational change. One strategy to minimise the impact is to determine the right implementation pace, which will vary depending on the size of
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SPECIAL FEATURE: RISK MANAGEMENT
the company and the complexity of the project. For example, a small consulting partnership could implement a software upgrade in a few hours without major disruptions. However, a medium or large company that is implementing an enterprise resource planning software solution should expect significant disruptions. Other strategies to limit the financial impact of disruptions include scheduling the change implementation in phases, making hardware and software changes only during evenings and weekends, and training employees in using the new systems and processes.”
Conduct risk Online publishing platform and blog host Medium.com defines conduct risk as the risk that the conduct, acts or omissions of the firm, or individuals within the firm, will: a) d eliver poor or unfair outcomes for the customer (retail or wholesale), or b) adversely affect market integrity. “The emergence of scandals around the world coupled with the resulting consumer mistrust towards financial institutions has prompted regulators worldwide to closely examine the root causes of ‘bad behaviours’ in regulated firms, as well as the potential drivers, consequences and remediation requirements that such scandals encompass. Just in case you forgot, ‘Google’ some of these scandals: • Subprime Mortgage Crisis (2005–2008). • Lehman Brothers Collapse (2008). • UK Payment Protection Insurance Scandal (2006 – ongoing). • Société Générale Fraud (2008). • Madoff Ponzi Scheme (2008). • Manipulation of Interbank Offered Rates (2008). • HSBC Tax Evasion and Money Laundering Scandal (2008). • Collapse of Spain’s Bankia Group (2012). • London Whale Scandal (2011–2013). • Foreign-exchange Rigging (2013–2015) • Wells Fargo Unauthorised Account Openings (2015–2017).
Regulatory risk Nibusinessinfo.co.uk, a free service offered by Invest Northern Ireland, is the official online channel for business advice and guidance in Northern Ireland. It explains the concept of regulatory risk in this article. “Compliance and regulatory risks arise from laws and regulations that rely on penalties or sanctions to regulate the operations of a business,” it says. 14
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“Regulatory risk is the effect of a change in laws and regulations that could potentially cause losses to your business, sector or market. Regulatory risks could, for instance: • increase the costs of running a business – e.g. costs to achieve compliance. • change the competitive landscape – e.g. perhaps invalidating your business model. • make your business practices illegal – e.g. new law changing rules on marketing. • reduce the attractiveness of an investment.
Talent risk Top management tends to assume that talented individuals are going to stay in the company, but when they leave, sometimes unexpectedly and without previous warning, sometimes even to join a competitor, they find out – the hard way – that talent risk should be considered seriously say the authors of a white paper titled: “Managing Talent Risk” by Andrés Hatum Profesor de la Escuela de Negocios de la Universidad Torcuato Di Tella (Argentina) and Lorenzo A. Preve Profesor del Departamento de Finanzas del IAE Business School (Argentina). Additionally, sometimes, the person who is leaving carries a portion of important knowledge that might not be left in the company, since knowledge is, most of the times, packaged in people. One of the relevant risks of most organisations is Talent Risk; the risk of “attracting and retaining” the talent needed to compete. Companies capable of attracting and retaining the most talented and suitable individuals can provide a sustainable competitive advantage to its stakeholders.
Geopolitical risk Geopolitical risk was thrust into to the world spotlight when coronavirus struck. According to Risk.net the pandemic has wreaked havoc on financial markets and forced governments to scramble to find viable responses. “Geopolitical risk continues to manifest itself in plenty of other ways, too, says Risk.net. Regulatory uncertainty in the form of Brexit, which also featured in the 2019 Top 10, continues to be an important concern for the financial sector. Almost four years after the UK voted to leave the European Union, there is still no EUUK trade deal in place, meaning a lack of clarity on equivalence between UK and
EU regulators, and on the ability of UK firms to trade in the EU after full separation at the end of 2020. Another US election is due in November this year, and likely to again present a choice between different regulatory and economic policies. Climate change, leading the list of emerging global threats, does not appear on this year’s list of top operational risks, but has ascended to the level of a strategic risk for many institutions. Many survey respondents cited disruption from climate change protests and the credit and reputational risks of association with legacy fossil-fuel industry as concerns. The model risk involved in adapting to the new threats to lending and mortgage businesses posed by climate-related disasters such as floods and wildfires is also a worry for banks, Risk.net says.
Solutions In the absence of a foolproof solution, Deloitte recommends that entities adopt a multi-focus strategy comprising vigilance (detecting patterns to predict events) and resilience (being able to contain impact) to deal with emerging threats, identifying anomalies in business processes, managing stoppages from third-party vendors, and preparing for risk-related workplace disruptions.
The forces driving this trend? According to Deloitte, there are a number of forces at play, along with the growing realisation that risks cannot be completely eliminated. Other trends include progress in data analytics, machine learning and artificial intelligence (AI) capabilities, greater information sharing and networking, investment into resources to contain disruptive activities, climate change, natural disasters and political unrest, it says. Using best in class technology and systems that embrace vigilance and resilience, Deloitte says entities can ameliorate disruptions “across multiple categories of risk, including factory fires and explosions, labour strikes, terrorism incidents, industrial accidents and natural disasters.”
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SPECIAL REPORT
A criminological approach to crime in society today by Elio Zannoni
Crime is a complex phenomenon that affects millions of people’s lives the world over.
T
hough countless studies have been done to find the underlying causes of crime, the reality is that, while in some instances one causative factor features over others, criminal behaviour is most often the product of multiple situations and experiences in the familial, social, individual, psychological, biological and environmental spheres of life.
On our doorsteps Crime may be carried out by stealth, deceit, threat and violence, or a combination of all these factors, and it is very often precipitated by the presence of opportunities in the environments where we live, work, study, play and socialise. Criminal victimisation is, in fact, part and parcel of the many risks we face as we go about our daily routine activities.
Predisposing and precipitating conditions The commission of a crime begins with a predisposed individual who is willing to carry out an unlawful act when given the right opportunity. Usually the perpetrator’s actions are precipitated by favourable conditions such as the absence of security, negligence, and naivety or distraction on the part of the victim. At other times though, criminal acts are committed on the spur of the moment such as when a person is physically assaulted by another during an argument, or when shots are fired in a road rage incident. The fact is that, for someone to resort to physical force or pull the trigger, there must be an altered state of mind, or some predisposition or condition that leads to violent behaviour. Drugs and alcohol can make people more prone to violence, too and they are often precipitating factors
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in physical and sexual assaults, rapes and murders.
Consequences When a crime is committed, the consequences are multiple and diverse. Loss, pain and suffering along with fear and powerlessness are all consequences for victims. There are also physical, emotional and financial burdens for individuals, companies, organisations and societies that fall victim to crime. Crime can involve loss of property and dignity as well as loss of limb or life in its most extreme form. There seems to be no end to crime in today’s society, whether as the result of increasing disparities between the “haves” and “have nots”, opportunities stemming from open displays of wealth, the abuse of addiction-forming substances that alter behaviour, children growing up in broken, dysfunctional or violent families, people with weak, if any moral values, urbanisation and overcrowding with the resultant lack of opportunities. These along with a continuous disregard for the rule of law are factors contributing to rising crime levels. Crime finds fertile ground in developing countries such as South Africa, where social and economic disparities are more prevalent, and where an abundance of opportunities and attractive targets are available to the criminally-minded.
Combined resources While it is true that preventing and fighting crime is primarily the responsibility of governments and their policing and judicial structures, we must not lose sight of the fact that an active contribution by all lawabiding citizens is needed if we are to make a positive impact on crime. Without citizens’
involvement, criminal elements find it easier to act with impunity. On the contrary, if criminals realise that there is active cooperation between the public and the police, they will soon figure out that it will be much harder for their actions to go undetected and unreported. Increasingly important, too, is the role of private security in the prevention and investigation of criminal activities as well as in response to incidents. Visibility in the form of guards at business and residential premises and security patrol vehicles responding to alarm and panic activations is a critical component of crime fighting in today’s troubled cities. So often, the first uniformed person we resort to for help when we are in trouble, or ask for directions or information when we are out and about, is a private security officer. Without any doubt, a strong community, police and private security partnership is one of the most powerful weapons at our disposal in the fight against crime today.
ABOUT THE AUTHOR
Elio Zannoni is a criminologist and specialist in threat, vulnerability and risk analysis at Strategic Threat Analysis (South Africa).
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ORGANISED CRIME
Organised Crime Index
Originally published on www.enactafrica.org ENACT is implemented by the Institute for Security Studies and INTERPOL, in affiliation with the Global Initiative against Transnational Organised Crime.
The ENACT Organised Crime Index provides a multi-dimensional measure of organised crime and its impact.
T
ools for measuring the scope and scale of organised crime in Africa are limited. Current assessments are largely done at the national level, often appraising criminal threats in ways that don’t meet the needs of policymakers, who are increasingly seeking integrated responses to the challenge. A better evidence basis is urgently required for states and key actors to effectively monitor, analyse, prioritise and address the threat presented by organised crime in a systematic and sustainable way.
The Organised Crime Index for Africa The ENACT Organised Crime Index provides a multi-dimensional measure of organised crime and its impact, allowing key actors to develop effective strategies. Launched on the 24 September 2019 on the margins of the United Nations General Assemby in New York, the Organised Crime Index is informed by a baseline assessment that identifies the availability, quality and relevance of continental data, as well as priority data gaps.
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The Index is an interactive platform on the ENACT website. It will be complemented by a flagship annual report, which will be used to sensitise policy makers.
Organised Crime Index for Africa Model In assessing a state’s overall vulnerability to organised crime, the model – comprised of three sub-indices – is designed to measure three categories of information: • The presence and scale of the threat, as a composite of 12 types of organised crime • Risk to organised crime • State capacity and political will to respond to organised crime threats The juxtaposition between these three metrics will be analysed to develop a cumulative score for each African state, indicating that state’s vulnerability to organised crime threats. Presence: The first of the three composite indices concentrates on the presence of organised crime. Particularly, this index serves as longitudinal study, aiming to show how organised crime has evolved and
its current state – which may eventually provide insights into its future evolution. This is intended to be used as a tool that allows stakeholders to refine their efforts in combatting organised crime. The information derived from the Organised Crime Index for each African state is depicted in a ‘flower’ that combines scores for each crime type in a single portrait, which may be used to depict trends over time. Risk: Organised crime groups exploit weak or dysfunctional state institutions, porous borders and disadvantages in social welfare and local political economies to continue and expand their operations. To measure state risk to organised crime, the second component considers a number of areas, namely a state’s economy; physical geography and natural resources; social cohesion and conflict; sociodemographics; as well as global engagement and trade. Response: As a third index, state capacity and political will are to be
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ORGANISED CRIME
measured, based on the awareness and understanding that states demonstrate in the fight of organised crime, whether they have appropriate legal, political and strategic frameworks to address organised crime, and whether they are achieving actual results. This index assesses state actions to combat organised crime, noting that capacity and will are precursors to actual strategic policy implementation.
The Organised Crime Data Dashboard / SDG monitor One component of the Organised Crime Index, includes the Data Dashboard, which provides a comparison of two overall primary metrics, namely the presence and the impact of organised crime. Presence: The Dashboard draws data across 12 individual crime types from
the Organised Crime Index. It allows users to see the scale of crime subsets under a particular crime type, for example, ‘Maritime crimes’, may include subsets like ‘piracy’ and ‘illegal, unregulated and unreported fishing.’ Impact: The Dashboard provides crime-sensitive indicators to assess the correlations in five impact areas: security and violence; economic; social development; environment; and governance and democracy. Each of these impact areas are comprised of a number of components to which a user may choose a crime type (or subset) and see its impact in the selected area. For example, ‘human smuggling’ may be viewed as it correlates to ‘gender-based violence’; or ‘terrorism’ components of the ‘security and violence’ impact area.
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The bags are used for the safe movement of: • government Departments • Foreign Exchange • Confidential Documents (Examinations, Elections, Passports, Visas etc.) • high Value items (Diamonds, Precious Metals, Forensic Evidence, Cellphones, Computer Equipment) • Cash (Banks & Cash-in-Transit companies)
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SECURITY FOCUS AFRICA MAY 2020
17
SECURE PAYMENTS
How to stay secure from
payment scams By Bevan Smith, Head of Risk: VISA Sub Saharan Africa
If this unprecedented global pandemic has taught us one lesson on personal responsibility, it is that being aware and cautious can save lives. During day-to-day activities, people are taking all preventive measures to stay safe – quarantines, social distancing and self-isolation.
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here is one more thing that has become absolutely critical to watch out for: our financial security. While the world is doing everything to decrease the impact of Covid-19 outbreak, cybercriminals are raising their game. The pandemic is unfortunately not stopping them from trying to compromise data, and leveraging people’s stress, fears and emotional turmoil. They have embraced this situation to capitalise on vulnerability by attempting to compromise consumers’ personal information and steal money. Fraud likely goes all the way back to the start of civilisation, but it’s never been as sophisticated and technology-driven as it is today. Gone are the days where you receive an email from a stranger asking you to wire funds to them for an unforeseen emergency. Today, fraudsters do their homework to learn as much as they can about you. However, while social engineering fraud can take different forms such as phone calls, texts, emails, website scams, social media, the target is always sensitive information. Significant amounts of personal information can be gathered online from social media platforms, compromised accounts due to weak passwords, and breached data sold on the dark web. Fraudsters are building up a wealth of personal information on people’s day-to-day lifestyle, such as the stores they frequent, the bank or credit union they belong to, or the subscription services they’ve signed up for. When fraudsters try to pull off a scam, they seek out account numbers, PAN numbers, card expiry date, CVV2 codes. Sometimes they ask outright by posing as credible organisations, and in some cases, fraudsters do sometimes send a one-time password over the phone. This means the phone call, SMS or email claiming to be from a bank, wireless carrier or favourite
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retailer may actually be a fraudster, as most institutions including government agencies, do not seek out personal or financial information of people on the phone, via SMS or even email. The single most important advice to remember is: don’t reveal personal information in unsolicited communication. If you get a call, SMS or email asking for personal or financial information, just ignore and hang up. If you think it was really your bank, your payment card issuer, or someone from the government trying to contact you, you can always call them back by dialling the relevant organisation’s official number. This is what we always stress to customers, helping them to understand that they are the first line of defence. Visa works tirelessly to ensure a foundation for meeting consumers’ payment needs around security, reliability, convenience, and trust. Our success is attributed to intelligent technology we deploy and educational tools and communication platforms we create to educate consumers. Visa’s Risk team operates with 24x7x365 vigilance to detect, prevent, and respond
to threats in real-time. We have kept global fraud rates at historic lows – less than 0.1 per cent – through a multi-layered approach of investing in human capital and technology like Artificial Intelligence. In parallel, we have run a number of consumer education campaigns aimed at raising awareness around security. In light of Covid-19, we have conducted educational webinars with financial institutions about important risk management practices under current circumstances. And, if we are talking about consumer education, our focus in SubSaharan Africa is on fraud prevention and cybersecurity awareness. As consumer purchases continue to migrate online our focus has shifted to ensuring our clients have a view of the latest fraud and security trends. This includes social engineering, account enumeration attacks and best practices in dealing with disputes / chargebacks By drawing on the lessons from past years, we can address future challenges and capitalise on the opportunities stemming from our increasingly digitised society and educated consumers.
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GUARDING NEWS
Hermanus security officers kept busy with several arrests during lockdown Local security officers have arrested several suspects in and around Hermanus in recent days, on charges connected to the possession of drugs and suspected stolen items. The town’s CCTV camera network was instrumental in many of the arrests.
“W
e managed to apprehend four suspects over the past few weeks, in three separate incidents in Westcliff and the Hermanus CBD. Two suspects were found in possession of drugs while the other two had stolen electronic appliances.” says Fidelity ADT’s branch manager for Hermanus, Marius Boshoff. Two of the incidents involved the CCTV operators who use their camera network to detect anything suspicious or out of the ordinary. In the first incident (on Sunday 10 May) the camera operators noticed a man carrying a large fan in the CBD and dispatched Officer Andile Peter from the Hermanus Public Protection (HPP) team to investigate. The suspect could not provide a plausible explanation around where he got it from, and was apprehended. In the second incident a few days later the CCTV operators again noticed something suspicious when a group of men were followed by a
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Juan Havenga, HPP supervisor.
member of a local neighbourhood watch. HPP Supervisor Juan Havenga was dispatched to investigate and stopped them for questioning. Once detained he did a search and found drugs on the suspects. The SAPS were informed, and the suspects were arrested. “Our CCTV operators are critical members and resources in the fight against crime within Hermanus. They are involved in numerous apprehensions by raising concerns over something they find suspicious. They are also backed up by our Fidelity ADT armed response team which makes it easier to respond to emergencies,” Boshoff added. The last suspect was apprehended on the same day by the same HPP supervisor, Juan Havenga who this time received an alert from one of the members of the public about a suspect carrying a television in
Canterbury Street. Havenga investigated the matter and was left with no choice but to apprehend the suspect who could not give a valid reason for where he got the item from. “I would like to congratulate our HPP team for their excellent work this month and for making sure that four more criminals have been placed behind bars. They continue to conduct excellent work in the area – especially now, during the lockdown. We are proud to be associated with them,” Boshoff concluded.
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19
COVID-19 SOLUTIONS
PRP Solutions launches
Covid-19 workplace solutions People management solutions company, PRP Solutions (Pty) Ltd has launched a range of solutions for companies and organisations faced with new challenges for managing people safely in the workplace during Covid-19.
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riya Govender, CEO of PRP Solutions says that managing workforces of varying sizes and from remote locations, the incidences of which have increased significantly since lockdown commenced, now has the added challenge of adhering to health and safety requirements when re-opening for business. “Companies in South Africa are faced with unparalleled requirements which must be followed as additional lockdown phases are introduced. Organisations the world over are placing great importance on the safety and wellbeing of their staff and South Africa is no different. These solutions have been developed with the specific intention of assisting companies to effectively manage the numerous protocols and requirements that must now be followed, ranging from screening people at their sites, access control and ensuring social distancing, and to track and trace workplace contacts.” PRP’s Covid-19 workplace screening solution allows companies to screen their employees via their mobile phone before they leave for work. Results are available in real-time to the employee and the manager alike. Screening is available on PRP’s Buzz app which runs on any internetenabled phone, and USSD which runs on any phone, ensuring all employees are covered. Data is reverse charged resulting in no cost to the employee and allowing employees to participate even with no available data on their phone. The screening solution is smart in that it can be set up to screen employees on the days that they are scheduled to work and relative to the start time of their shift. Managers are alerted of any employees that have not been screened by the set deadline prior to work starting. A full audit trail and set of reports are available on-line, eliminating all paperwork. On-site
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temperature scanning can optionally be incorporated into the screening process. At risk persons can automatically be denied entry at the site by integrating with the access control system. The PRP Buzz mobile app connects any person (employees, students, clients or member of the public) to any organisation supporting a host of self-service applications including time keeping with location data, Covid-19 screening, employee surveys, daily task management, leave applications, bulk communications, employee onboarding and signing of electronic documents. The app can also be used to remotely control a time clocking or access control device to avoid touching the device. PRP Buzz is a web app that will run on almost any mobile device or desktop and supports reverse charged billing of cellular data to eliminate data costs for employees, students or clients. As daily communication is more critical than ever, given the new risks and dangers faced by employees, PRP’s bulk communications services allows companies to keep in touch with a widely spread workforce during Covid-19. Many employees are now working from home, on leave or working on remote sites, on staggered work shifts, and without the normal supervision. PRP provides bulk communications via the PRP Buzz app notifications and SMS. An easy to use interface is provided to compose messages and send these according to various criteria such as organisation structure, payroll type, or individually. Plugging into the increased demand for contactless technology, PRP has added a new range of Bee Series employee communications hardware devices that provide safe time keeping and access
control at various sites during Covid-19. The Bee Series device offers a range of touchless tag and biometric clocking options including proximity cards, NFC cell phone identification, Bluetooth, and iris and facial recognition. A thermal scanning
peripheral automatically detects people with elevated temperatures and the device can prevent any high-risk person from entering a site.
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COVID-19 SOLUTIONS
Phasing out of lockdown
a bad time to downgrade security The national lockdown has had a positive effect on crime levels in the country, with Police Minister Bheki Cele confirming early in April that there had been a significant drop in serious and violent crimes since lockdown started on March 27.
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hile this is good news, Charnel Hattingh, National Marketing and Communications Manager at Fidelity ADT, warns residents and businesses against complacency, especially with the easing up of certain restrictions in level four of the national lockdown (which came into effect from 1 May). She emphasises that more people going back to work and businesses reopening pose an opportunity for criminals to blend in more and have broader
owners may be thinking about cutting or downgrading their security systems and contracts with service providers as a means to survive financially,” Ms Hattingh says. “This is not the time to leave your family vulnerable with an inadequate security system or security provider. There is no doubt that crime will pick up as we move through the various levels of lockdown to open up the economy. We need to remain vigilant and protected.” Ms Hattingh points out that routines and everyday life have been uprooted as a result of lockdown, but to neglect your normal security routine could be costly.
Take note of these 5 security risks and tips for lockdown living
opportunities to commit crime. “The economic impact of lockdown is also a driver for crime,” she adds. “Everyone has been impacted by the economic effect of Covid-19 – many may turn to crime to survive, which means even more criminals on the street. On the other hand, we fear many home and business
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More cars are parked on properties now than normal during the day and night. Mitigate the risk of vehicles being stolen or broken into by ensuring garden beams are activated, even during the day when you are inside the house. Sensor lighting and electric fencing are also good deterrents. More doors are being opened with the whole family home. The best advice is to use one door if possible and keep the rest locked, including the security gates. Security gates should be locked at all times with the keys removed if the doors are open. Families are enjoying the good autumn weather outdoors. If you are using the back garden, ensure the front is protected
by arming the garden beams and vice versa. Always keep a remote panic button nearby or on your person if you are doing gardening or hanging up washing. No communication with neighbours. Many people do not know their neighbours or interact with them – in or out of lockdown. Exchanging telephone numbers and being aware of who is legitimately on their property can be helpful in an emergency. False alarms. Family members who are not generally involved with the security protocols in the home may be inadvertently triggering the alarm or beams at all hours of the day and night. It is always important that everyone in the home knows how the alarm and panic buttons work and how to quickly get help in an emergency. Teach children from a young age the importance of being security conscious and knowing how to react in an emergency. “Lockdown is a different way of life, but some things should not change, like the protection of your family and property 24 hours a day with the back-up of a proper security system linked to a reliable security service provider,” Ms Hattingh concludes. “It is not only about heightened vigilance and ensuring your alarm is armed when you go to bed, it is about ensuring your security systems are working properly and that everyone in the family remains committed to personal security as we phase out of lockdown.”
SECURITY FOCUS AFRICA MAY 2020
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COVID-19 SOLUTIONS
Smart video technology helps
maintain social distancing
Health organisations around the world have created the common awareness that maintaining a safe distance between people is one of the best practices we have to avoid being exposed to Covid-19 and in slowing its spread.
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s various countries and regions push to reopen businesses and relax stay-at-home orders, social distancing remains an ongoing requirement. More than that, crowd density information is also considered a significant reference in managing the “social distance” of workplaces, businesses and public spaces. Business owners are working hard to keep employees, customers and visitors protected. Dealing effectively with “density” – a new imperative for management and operations – complicates staffing and interpersonal interaction.
Hikvision’s Flow Control Solution uses people counting cameras and digital signage, which provides a dynamic on-screen display to show users how many people are entering and leaving a building or an area, and sends real-time alerts in case pre-defined capacity thresholds are exceeded. These people counting camera utilse highly accurate 3D binocular stereo vision and deep learning algorithms, making complex counts easy, even in multi-door sites. More important, the Flow Control Solution can be easily and rapidly deployed. It is designed to be simple to use and highly accurate, with options to suit all potential application scenarios. In locations with a single entrance, one people counting camera can be installed at the entrance and connected to digital signage. For multi-entry scenarios, people counting cameras can be installed at each entrance and exit, equipped
with I-Series NVRs or HikCentral to calculate numbers of people entering or leaving, so as to accurately provide real-time number data.
Multiple entries and exits For example, a supermarket can install a clear and easy-to-understand, dynamic data number display at each entrance to provide real-time updates for people waiting to enter. An alert is generated when the pre-configured maximum is reached, and an audio alarm can be triggered if anyone attempts to enter before the numbers go below that threshold. At present, with expenses more critical than ever, users can use the Flow Control Solution to automatically monitor the situation, empowering businesses and possible reducing the required number of security guards and other resources.
Limiting the number of people to ensure safety. In the current situation, public and private managers and authorities have to do more than ever before to keep people safe, and in many cases efficient calculation of customer traffic will be essential.
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Multiple entries and exits.
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ON THE MARKET
AI face recognition and temperature measuring solution Longse AI ultra-precision human body temperature measuring and face recognition device is equipped with high-performance and high reliability.
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ased on infrared thermal imaging technology and relying on deep learning algorithms, it has fast recognition speed, high accuracy and high-speed face capturing capabilities. This is the perfect Covid-19 access control / temperature measuring solution for businesses, schools and public areas. Because the Longse device is a noncontact solution for body temperature testing, mask detection and access control it addresses the hygiene concerns of any public space and reduces the risks associated with the virus. This smart device plays a significant role in the epidemic prevention. It uses face recognition technology and body temperature detection technology linked to physical access control device, to quickly monitor the temperature of all in and out personnel, registers employee’s information and access records.
The main benefits are: • Temperature measuring – the human body temperature will be collected for temperature measurement. • Face recognition – with the facial scanning ability, it can automatically record personal information and check the records of relevant people going in and out of your building. • Mask detection – people without masks can be accurately detected. • Unauthorised access – outsiders who are not recorded onto your business’s database will not be able to enter. • People counting – the Longse smart solution automatically counts people going in and out of the building. • Immediate entry / exit – the deep learning algorithm, supports 30 000 faces per database and 200 ms speed
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Because the Longse device is a non-contact solution for body temperature testing, mask detection and access control it addresses the hygiene concerns of any public space and reduces the risks associated with the virus. recognition to ensure fast and easy movement of people. • Data network – photos can be uploaded to the platform for real-time storage and data can be uploaded even if the network is off-line.
Algorithm capabilities • Temperature measuring distance: 0.5 – 1.0 m. • Face recognition distance: 0.5 – 2.2 m. • Temperature error: temperature ±0.3°. • Human face capacity: 30 000 faces. • Identification accuracy: 99.5per cent. • Recognition speed: approx. 200 ms.
• Rated voltage: dc 12V input. This unique solution can be used at schools, construction sites, government buildings, hospitals, office blocks etc, to maximise the efficiency of the Covid-19 epidemic prevention regulations. LD Africa is the exclusive distributor for Longse products and solution in South Africa.
Product parameter • Product type: intelligent terminal 2000 series. • Product model: FK02GYW. • Camera: 2 MP camera. • Operating system: Linux. • Display: 7–inch IPS HD 1024 600,300 CD / m2. • Hardware interface: RS485, RS232, RJ45, relay output. • Fill light lamp: infrared fill light, white light fill light. • Panel size: 219 x 111 x 21.5mm. • Stand size: 33 x 189mm.
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ON THE MARKET
A new addition to Viking’s 70V/25V Paging Horns: The 25AE-70V Economical and effective, the 25AE-70V paging horn for 70Volt and 25-Volt paging systems distributes sound evenly, accurately, and affordably.
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he 25AE-70V efficiently produces high quality audio and is a great addition to Viking’s paging collection,” said Paul Speltz, senior engineer at Viking Electronics. Viking’s new 25AE-70V paging horn is designed to broadcast paging audio from a 70-Volt or 25-Volt paging amplifier. Five selectable power taps enable each horn’s volume to be set to an appropriate level for its location. Each paging horn will handle up to 10 Watts of power.
The 25AE-70V paging horn surface-mounts to any rigid surface and operates both indoors and outdoors. The 25AE-70V features a 5-inch diameter audio efficient horn that is also compact enough to be mounted discretely. The 25AE-70V paging horn for 70-Volt and 25Volt paging systems.
No touch exit sensor Access without the touch Our work environment needs to adhere to the safety regulations and guidelines that have been put in place by the authorities.
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hese include access systems that do not require touch-based identification.
No touch exit sensor
The no touch exit sensor is an ideal solution for entrance and exit doors with heavy pedestrian traffic. It avoids door handles being continuously touched, and so reduces viral and bacterial transmission. You simply wave a hand in front of the device, and it opens the door or gate for you.
DID YOU KNOW?
Features include: • Touch-free Exit Sensor. • 10cm sensing range. • Optical / Infrared Technology. • Stainless steel plate.
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• User friendly. • Avoids virus transmission through contact.
A door closer ensures the door closes behind you without the need to physically push the door. This helps in the prevention of the spread of the virus and there is less need to touch doors. Door closers also improve access control and security by ensuring that doors remain closed at all times.
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ON THE MARKET
Gunnebo launch H-Sense Infection Control Access Solutions Gunnebo has recently launched its H-Sense Infection Control Access Solutions. With many organisations planning to resume operations, the implementation of social distancing and infection control in these environments is a challenge currently faced by business owners.
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utomation of infection control measures through touchless technologies provides an ideal response to this new challenge as well as improving security and people flow efficiency now and for years to come. The entrance of any building is the focal point to ensure an efficient and safe return to operations and the H-Sense Solutions, combined with Gunnebo’s SpeedStile range of pedestrian gates, fulfils these objectives. The solution comprises a number of functionalities – H-Sense G is an automated hand sanitising solution;
H-Sense T automates the screening of body temperature and H-Sense M detects the presence of a mask being worn correctly. Through system integration, access can be denied should any of the preselected criteria for entry not be met. H-Sense is now available as a factoryfitted option to Gunnebo’s pedestrian solutions or can be retrofitted to existing Gunnebo products. A further feature that can be activated is the built-in Building Capacity Management (BCM) to control numbers as an effective means of ensuring social distancing. By
activating this functionality, you eliminate the reliance on human intervention for capacity counting.
Typical areas of application include: Commercial and office buildings, retail outlets, healthcare centres, schools and universities, leisure centres, hospitality, convention venues, manufacturing, plants and public transport hubs.
H-Sense Infection Control
Entrance control solutions to limit the spread of infection
H-Sense G
H-Sense T
H-Sense M
Features a contactless hand sanitiser dispenser linked to entrance control functions of the gate. It requires the user to be provided with a dose of hand sanitiser prior to be granted access. The device is pole mounted right in front of the SpeedStile entrance control lane.
Infrared body temperature control device concealed in a 7in display integrated to the entrance control gate providing contactless body temperature screening with a measuring range from 30 to 45°C and a precision of ± 0.3°C. The temperature detection technology is linked to the entrance control functions of the SpeedStile lane.
Presence of face mask detection through a camera device concealed in a 7in display integrated to the entrance control gate. Through image analytics, the device recognises whether the user is wearing a face mask or not and links to the entrance control functions of the gate.
08600 65656 | +27 11 878 2300 | www.gunnebo.africa
CYBERSECURITY
Kaspersky will help organisations develop skills for assessing supply chain cyber-resilience Kaspersky advances its Global Transparency Initiative with the launch of a Cyber Capacity Building Program and virtual availability of its Transparency Center services.
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he dedicated training program provides product security evaluation knowledge to businesses, government organisations and academic institutions in need of IT infrastructure security assessment skills. Remote admission to the company’s Transparency Centers, allows for continued access to information about its internal security practices and technologies. With digitisation rapidly increasing, a robust IT infrastructure is vital for the smooth integration and running of various software and hardware platforms, as well as efficiency of operations. At the same time, an organisation’s IT infrastructure can be subject to various cybersecurity related risks, making cyber-resilience crucial. As part of global supply chains and/or critical infrastructure networks, different components of the IT infrastructure can be compromised, causing harm to public security as well as economic and social wellbeing. Fortunately, there are ways in which organisations can evaluate and ensure the security and integrity of these elements. To help, Kaspersky developed a Cyber Capacity Building Program – dedicated training on product security evaluation. Available in online and offline formats, it is designed to help companies, government organisations and academia develop practical tools and knowledge for security assessments. Only then can they ensure the security and integrity of third-party applications that are integrated into their IT infrastructures and networks. Through the program, organisations are able to identify cybersecurity risks, as well as manage and mitigate them.
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“Since opening our Transparency Centers, we have developed wide practice of product security evaluation, and we see that just communicating a company’s readiness to provide its source code for a review is not enough. It requires a certain level of specific IT security knowledge from our partners to carry out an assessment and to have a full experience of what is being offered within the transparency policy. Our Cyber Capacity Building Program will allow organisations, both businesses and government, as well as academic institutions, to develop skills for proper security assessments of the products they use and thus help enhance cyber-resilience of their own networks,” commented Oleg Abdurashitov, head of public affairs at Kaspersky. The program requires basic knowledge of the software development lifecycle, programming, and information security. The training will provide organisations with an introduction to product security evaluation and threat modeling, as well as source code review and vulnerability management. Taking part in the program pilot will be free of charge and will be launched first for government organisations and academia in Q3, 2020. Later this year the training will be available for business organisations.
Remote transparency With the reality of global self-isolation and social distancing, we need to make sure key services are not limited by physical access. The availability of Kaspersky’s Transparency Centers to clients, partners and prospects is no exception. To continue providing access to information about its internal security practices and technologies, Kaspersky has enabled remote access to services of the Transparency Centers, by providing a ‘bluepiste’ assessment option – the best option for getting acquainted with both the company’s engineering practices and unparalleled data protection standards. With this service, Kaspersky’s trusted partners will still be able to gain an overview of the company’s security and transparency best practices, as well as its products and services. Kaspersky’s security experts are also ready to answer any questions regarding the company’s data processing practices and the functioning of its solutions, together with the organisation of a live demonstration of a source-code review. To request a remote blue-piste assessment option, please visit the website. Other updates within the framework of the Kaspersky Global Transparency Initiative are available on the dedicated website.
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EVENT NEWS
Decision taken to postpone Securex, A-OSH and Facilities Management Expo to June 2021 Specialised Exhibitions, a division of the Montgomery Group, has taken decisive action with its portfolio of exhibitions following developments in the Covid-19 national state of disaster and various levels of lockdown.
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n consultation with the security, occupational health and safety and facilities management industries and allowing for the negative effects of Covid19 on public health and the economy, the organisation is postponing the Securex, A-OSH and FM Expos slated for August 2020 at Gallagher Convention Centre – to 1 –3 June 2021 at the same venue. “Measures declared by the President on Sunday 15 March included a ‘ban on mass gatherings of more than 100 people’, as well as social distancing, and subsequently has enforced a complete lockdown of South Africa exempting only essential services” says Gary Corin, managing director of
Specialised Exhibitions. “We fully support this pronouncement and measures taken by Government in instituting a country wide lockdown (currently Level 3). The safety and wellbeing of our exhibitors, suppliers and visitors – and indeed the industry as a whole – is of paramount importance, hence
the decision to postpone this range of shows to 2021. “Specialised Exhibitions looks forward to hosting a strong Post-Covid 19 event for the Security, Occupational Health and Safety and Facilities Management industries in 2021. We appreciate the input, engagement and support of all industry stakeholders.”
Covid-19 is fast-tracking technology in the commercial property industry In a time of uncertainty, new challenges and rapid gear shifts to what can be the new normal, AI powered CCTV security surveillance systems are set to go from being an option to being an essential component of security services for commercial, warehousing and logistics operations.
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any strategic sectors have already embraced forward-thinking AI-driven technology to strengthen vulnerable areas and increase efficiencies whilst reducing contact and costs. The recent prediction from the South African Reserve Bank that South Africa’s economy may contract by between 2 per cent and 4 per cent this year as a result of the coronavirus pandemic, highlights the need for the smarter, faster, more effective and cost saving benefits AI powered surveillance technology offers. The commercial property owners face the challenge of reduced or unpaid rental, which in turn, will reduce their income. This will place increased pressure
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on their ability to provide operational services such as security. We believe that is possible to reduce security spend by implementing an intelligent security solution. AI offsite monitoring will allow for large business parks and commercial properties to be monitored through using selflearning, state-of-the-art software and real time alerts. This results in a reduction of actual criminal acts as well as the number of guards needed onsite. Given the large amount of data collected and the analysis control room personnel can offer, the property sector can achieve its primary security goals of the protection of buildings and the safeguarding of staff, assets and stock.
Rob Nichol, AI Surveillance CEO.
It is a solution we see working very well in the property space and believe this is only the beginning of it. AI driven security surveillance technology will play a game-changing role in crime reduction by providing an extra layer of 360° surveillance whilst reducing costs and increasing efficiencies.
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COMPANY NEWS
Surveillance equipment donated to SPARK Schools SPARK schools security enhanced with large surveillance technology donation from Global Communications.
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chools are often soft spots for criminals, a fact that has become increasingly apparent during the Covid-19 lockdown. Many reported instances of vandalism of property and theft of equipment and technology have highlighted the necessity of adequate security measures at these facilities to safeguard both the physical property as well as the lives of learners and educators. “Global Communications (an Elvey Group company and part of the Hudaco Group of Companies) is very aware of the spiralling crime levels at schools and in light of our goal to mitigate crime, we identified SPARK Schools as a worthy recipient of our JVC security technology,” says Ernest Mallett, sales director at Elvey Security Technologies. The donation comprises an investment of approximately R1.6-million of hightech monitors, network video recorders
(NVRs) and both outdoor and indoor CCTV surveillance cameras. SPARK Schools is a network of private, independent schools offering affordable, globally competitive education. Co-founded in 2012 by Stacey Brewer, this new model in high-quality education has expanded to 19 primary schools and one high school in Gauteng and a primary school in the Western Cape. “Scholar safety is our fundamental goal, so this extremely generous donation of security technology by Global Communications will play a critical role in monitoring and detecting unauthorised activity at our high-risk zones, such as the perimeter, parking areas, front desk areas, common areas and the entrances and exits,” says Pascal Desfontaines, head of business process and transformation at SPARK Schools.
Desfontaines says that as soon as Government gives the go-ahead, a team comprising the SPARK Schools IT department and other certified service providers, will begin the process of deploying the security equipment at one of their locations to bolster existing security infrastructure, then roll it out to the other schools based on a proof of concept. “A number of our schools are converted shopping centres, with multiple storeys, so it will be fantastic to ‘have eyes’ everywhere. The donation was extremely timeous given the current securing of schools during the lockdown. It will also ensure that once lockdown is over our risk profile will be dramatically reduced. We are very grateful to Global Communications for equipping SPARK Schools with the necessary technology to enhance our current security levels,” says Desfontaines.
Many reported instances of vandalism of property and theft of equipment and technology have highlighted the necessity of adequate security measures at these facilities to safeguard both the physical property as well as the lives of learners and educators
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COMPANY NEWS
SABRIC welcomes new CEO The South African Banking Risk Information Centre (SABRIC) is delighted to welcome Nischal Mewalall, who today starts his tenure as CEO.
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Abba Omar, chair of SABRIC Board, said that Mr Mewalall was appointed after an extensive search. ‘He brings to the organisation a wealth of experience and insights which can only help build on SABRIC’s firm foundations, while also looking at innovative responses to the ever-evolving world of crime and fraud’. ‘I have no doubt that Nischal will lead the SABRIC Team to add greater value in the fight against bank-related crimes and empower the public to take care of their money’, says former CEO, Kalyani Pillay. Nischal joins SABRIC from his post as the head of Crime and Security Risk
Management at First National Bank (FNB) where he was responsible for coordinating the detection and response to crime and security threats across the FirstRand group. He started his career at the National Prosecuting Authority (NPA) as a prosecutor and subsequently spent 13 years at the Financial Intelligence Centre (FIC) leading the regulators Monitoring and Analysis division. He has extensive experience in combatting money laundering and terrorist financing in South Africa through collaboration with law enforcement, prosecution services, tax and intelligence agencies. Nischal has served on various public sector structures including the AntiCorruption Task Team (ACTT) and was the deputy chair of the FICs Enforcement Tribunal. Prior to joining SABRIC, he served as a director and board member of the Southern African Fraud Prevention Service as well as the deputy chair of the SABRIC Integrated Crime Risk Management Committee.
Nischal Mewalall, CEO, The South African Banking Risk Information Centre.
Nischal is passionate about people as well as technological innovation to solve contemporary crime challenges using big data and artificial intelligence. ‘I look forward to leading SABRIC and building on its success by leveraging technology, data and AI to bring even greater value to our members and stakeholders as after all, they are at the heart of this business’, says Nischal.
Gallagher develops software to support businesses with contact tracing Global security technology manufacturer, Gallagher, has announced the development of a software feature that will support organisations with Covid-19 contact tracing.
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he innovative Proximity and Contact Tracing Report utilises Gallagher Command Centre’s powerful reporting capability to identify the onsite movements of specific individuals. It will enable businesses to swiftly and accurately identify the areas or zones where an employee with either confirmed or suspected Covid-19 has been on site. The tool is also designed to identify which other employees have been in those areas or zones during a specific period and may therefore have come into contact with the virus. “At Gallagher, we consider it essential to focus our research, design, and development
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teams on the most pressing needs in cyber and physical security. Currently, supporting Covid-19 elimination is a huge priority,” said Rachel Kelly, Chief Product Officer of Enterprise Solutions at Gallagher. “In a health crisis like this, accurate and timely information is paramount – that is what this new software feature will give to businesses.” Utilising online platforms to collaborate during lockdown, the Gallagher team are in a rapid-development and testing phase to ensure delivery as early as possible. It comes at a time when contact tracing is at the forefront of everyone’s mind, following New Zealand Prime Minister, Jacinda Ardern’s message that tracing will be a critical part of the “new-normal”. Gallagher’s new Proximity and Contact Tracing Report is one of a number of projects that the team are working on to support customers during Covid-19. As a manufacturer of critical security technology, Gallagher’s security division is an essential service provider in New Zealand and continues to manufacture and deliver key products during this time. So too does
Gallagher’s Animal Management division, which provides essential technology for the agricultural industry. “Now, more than ever, it’s vital for businesses to be innovative and agile. We’re incredibly proud of the work our teams are doing during this crisis,” said Kelly.
Rachel Kelly, Chief Product Officer of Enterprise Solutions at Gallagher.
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Protracted lockdown At the time of writing, South Africa has been in lockdown for 70 days or 10 weeks. It is probably as well to take an overview of where we, as a country, sit, and what has developed (within a restricted ambit of my interaction whilst under lockdown) since lockdown started on 26 March 2020. By Peter Bagshawe
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he initial 21 day lockdown was extended via the introduction of a 5 level lockdown grading with the country moving to level 5 and in a fairly quick progression through level 4 to level 3 which started on 1 June 2020. There has accordingly been a progressive easing of restrictions imposed with specified non-essential businesses being allowed to partially under level 4 and further opening of businesses allowed in level 3. The most obvious and immediate consequence of lockdown has been the curtailment of employment and the ability to work in the formal and informal sectors. The loss of income has been catered for, to various extents, via Governmental and civic 30
organisations initiatives with State involvement including measures such as the use of the Unemployment Insurance Fund to provide payment of grants. Various philanthropists and businesses have contributed to establishing funds to cushion the impact on those facing loss of income and economic hardship. Despite this, the impact of the initial lockdown, level 5 and level 4 lockdown have impacted on business across all levels and sectors with jobs being shed, salaries being reduced and in numerous instances businesses forced to close. Against this initial brief overview Ask Africa, a local market research company, issued an interesting report geared around identifying concerns, trends and perception
SECURITY FOCUS AFRICA MAY 2020
of politicians. From a political perspective, President Cyril Ramaphosa enjoys the highest approval rating from the sample surveyed with the trend being for the request for more frequent updates and regular information from the President. The President is immediately followed by the Minister of Health, Zweli Mkhize, from an approval level rating with, in descending levels of approval rating, the other Ministers measured in the report being Trade and Industry Minister Ebrahim Patel, Police Minister Bheki Cele, and Minister of Cooperative Governance and Traditional Affairs Nkosazana Dlamini Zuma. With regard to Minister of Dlamini Zuma there have been public expressions of anger directed at her that are, in numerous
instances, phrased unacceptably and are unnecessarily personal. Given that politics and political perceptions are rapidly changeable, it would be interesting to track this on an ongoing basis. Access to accurate data is low when it comes to employment currently however, the National Treasury has stated that, worst-case scenario, there is the potential for South Africa to lose up to 7 million jobs with the unemployment rate then being close to 50 per cent. The premier of Gauteng, David Makhura stated, during a virtual session of the Gauteng Provincial Legislature that for Gauteng the best-case scenario would be the loss of 890,000 jobs with the worstcase scenario being 2,000,000 jobs. The prohibition on local and international travel, mass
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LAW AND SECURITY TRAINING
transport, large gatherings, sale of alcohol and tobacco related products and the closure of businesses (with many not being able to work remotely) had an impact from the initial lockdown through April and well into May 2020. Financial security is low with many having financial commitments requiring to be reprioritised, deferred or rearranged, many have been forced to take loans from family or friends and there has been an increased reliance on feeding schemes and food parcels. Food security of the lack of food security has become a major concern following reduction in salaries, loss of employment or retrenchment. Informal traders, daily workers and domestic workers (unless live-in or in a care role) during the hard lockdown largely lost their income. The Ask Africa report track social media and interactions closely and extracted items will be listed only. This is in the interest of brevity and to show what I see as recurring themes across numerous sectors of society. Gender-based violence, domestic violence and increased crime levels form a core that relates to enforced proximity as well as instances of violence by a minority of members of the South African
Police and the South African Defence forces. Economic concerns that dovetail with health and access to medical care or lack of sustainable healthcare levels are prevalent. Food and financial insecurity concerns have been mentioned previously. The closure of churches for public worship and the education of school and tertiary level students with the loss of academic terms has been a focus particularly where there are limited opportunities for remote learning. The phased reopening of schools and campuses has become a further concern for parents and students given the rising level of infection in metropolitan areas and the lack of resources and personal protective equipment in some areas. Emotional and psychological issues seem to be on the rise, probably geared off a combination of factors referred to above as well as many others. Turning to the Government, there have been and are ongoing challenges to lockdown and the regulations that have been imposed and promulgated in relation to the varying stages of lockdown. The on and off cases brought by the tobacco industry and its organisations have highlighted not only the loss in revenue
to the producers but also the loss to the fiscus from taxes and duties. Sectors of civil society have been vocal on the restriction of sale of tobacco products particularly in respect of the black market trade that has arisen for cigarettes (and prior to stage 3 alcohol) which has the potential to continue once tobacco products are legitimised. The recent decision of Justice Norman Davis of the North Gauteng Division of the High Court declaring the level 4 and 3 lockdown regulations unconstitutional and invalid was greeted with some relief. The court suspended the declaration of invalidity for a period of 14 days within which period Minister Nkosazana Dlamini Zuma, in consultation with the relevant ministers, has to review, amend and republish the regulations with due consideration to the limitation each regulation has on the rights guaranteed in the Bill of Rights. The State has obviously appealed the decision, commentators have indicated the appeal is likely to be successful. It has however demonstrated a chink in the Government’s armour that will be tested repeatedly. A further example of successful action against the State is the recent judgment won by Sakeliga against the Minister of
INDEX OF ADVERTISERS AND CONTRIBUTORS
Small Business Development overturning his requirement that small businesses are required to be registered with the Commission for Intellectual Property and Companies in order to operate under level 3 regulations. This judgment has directly opened up further trading opportunities. The above is intended to show challenges, trends and opportunities. South Africans have been under some of the most restrictive lockdown regulations imposed since the Covid-19 outbreak and our society has, so far, largely been cooperative and maintained compliance with the requirements imposed. In doing this the combined intention has been to keep infection rates low or as low as possible. The current trend shows spikes in metropolitan areas that indicate limited success in these areas. The elephant in the room is the potential return to higher level lockdown and it is at this stage that the will of Government and the people is likely to clash. PETER BAGSHAWE holds a Bachelor of Law degree from the former University of Rhodesia and a Bachelor of Laws degree from the University of the Witwatersrand.
May 2020
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SECURITY FOCUS AFRICA MAY 2020
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DIRECTORY
SECURITY ASSOCIATION OF SOUTH AFRICA (SASA) ADMINISTRATION 842 Pheasant Street, Horizon Park, Roodepoort Suite 147, Postnet X 2, Helderkruin 1733 National Administrator: Tony Botes t: 0861 100 680 | e: tony@sasecurity.co.za c: 083 272 1373 | f: 0866 709 209 Membership, accounts & enquiries: Sharrin Naidoo t: 0861 100 680 | e: admin@sasecurity.co.za c: 083 650 4981
SASA OFFICE BEARERS National President: Chris Laubscher c: 082 441 4092 e: laubscherc@proteacoin.co.za
REGIONAL OFFICE BEARERS
National Chairperson: Marchél Coetzee c: 084 440 0087 | e: marchelcoetzee@omegasol.com
KwaZulu Natal: Clint Phipps c: 082 498 4749 e: clint.phipps@cwexcellerate.com
National Deputy Chairperson: Yagan Nair c: 082 561 3529 e: yagannair@national.co.za
Gauteng: Gary Tintinger c: 084 429 4245 e: gary.tintinger@cwexcellerate.com
Western Cape: Koos van Rooyen c: 082 891 2351 | e: koos@wolfgroup.co.za
SECURITY AND RELATED ASSOCIATIONS AND ORGANISATIONS PSIRA (Private Security Industry Regulatory Authority) Eco Park, Centurion t: +27 (0)12 003 0500/1 | Independent hotline: 0800 220 918 | e: info@psira. co.za | Director: Manabela Chauke | Chairperson: T Bopela | Vice chairperson: Z Holtzman | Council members: Advocate A Wiid | Commissioner A Dramat APPISA (Association for Professional Private Investigators SA) Bertie Meyer Crescent, Minnebron, Brakpan | e: info@appelcryn.co.za | www.appelcryn. co.za | c: +27 (0)73 371 7854 / +27 (0)72 367 8207 | Chairperson: Ken Appelcryn ASIS International Johannesburg Chapter No. 155. Box 99742, Garsfontein East 0060 | t: +27 (0)11 652 2569 | www.asis155jhb.webs. com | President/chairperson: Johan Hurter | Secretary: Chris Cray ASIS International (Chapter 203: Cape Town – South African Security Professionals) President/chairperson: Yann A Mouret, CPP Secretary: Eva Nolle t: +27 (0)21 785 7093 f: +27 (0)21 785 5089 | e: info@aepn.co.za | www.asis203.org.za BAC (Business Against Crime) Box 784061, Sandton 2146 | t: +27 (0)11 883 0717 | f: +27 (0)11 883 1679 | e: info@bac.org.za CAMPROSA (Campus Protection Society of Southern Africa) President: Des Ayob | e: 27149706@nwu.ac.za Executive Secretary: Derek Huebsch | e: huebsch. derek@gmail.com | www.camprosa.co.za CISA (Cape Insurance Surveyors Association) Shahid Sonday t: +27 (0)21 402 8196 | f: +27 (0)21 419 1844 | e: shahid.sonday@saeagle.co.za | Mike Genard t: +27 (0)21 557 8414 | e: mikeg@yebo.co.za DRA (Disaster Recovery Association of Southern Africa) Box 405, Saxonwold 2132 | Chairperson: Grahame Wright | t: +27 (0)11 486 0677 | f: (011) 646 5587 | Secretary/treasurer: Charles Lourens t: +27 (0)11 639 2346 | f: +27 (0)11 834 6881 EFCMA (Electric Fencing and Components Manufacturers Association) Box 411164, Craighall 2024 | t: +27 (0)11 326 4157 | f: +27 (0)11 493 6835 | Chairperson: Cliff Cawood c: +27 (0)83 744 2159 | Deputy chairperson: John Mostert c: +27 (0)82 444 9759 | Secretary: Andre Botha c: +27 (0)83 680 8574 ESDA (Electronic Security Distributors Association) Box 17103, Benoni West 1503 | t: (011) 845 4870 | f: +27 (0)11 845 4850 | Chairperson: Leonie Mangold | Vice chairperson: David Shapiro | www.esda.org.za ESIA (Electronic Security Industry Alliance) Box 62436, Marshalltown 2107 | t: +27 (0)11 498 7468 | f: 086 570 8837 | c: 082 773 9308 | e: info@esia. co.za | www.esia.co.za FDIA (Fire Detection Installers Association) Postnet Suite 86, Private Bag X10020, Edenvale, 1610 | t: +27 (0)72 580 7318 | f: 086 518 4376 | e: fdia@fdia. co.za | www.fdia.co.za | President/chairperson: Clive Foord | Secretary: Jolene van der Westhuizen
FFETA The Fire Fighting Equipment Traders Association) Postnet Suite 86, Private Bag X10020, Edenvale 1610 | Chairperson: Belinda van der Merwe Administration manager: Rosemary Cowan | t: +27 (0)11 455 3157 | e: rosemary@saqccfire.co.za | www.ffeta.co.za FPASA (Fire Protection Association of Southern Africa) Box 15467, Impala Park 1472 | t: +27 (0)11 397 1618 | f: +27 (0)11 397 1160 | e: library@fpasa.co.za | www.fpasa.co.za | General manager: David Poxon GFA (Gate & Fence Association) Box 1338, Johannesburg 2000 | t: +27 (0)11 298 9400 | f: +27 (0)11 838 1522 | Administrator: Theresa Botha HSA (Helderberg Security Association) Box 12857, N1 City Parow 7463 | t: +27 (0)21 511 5109 | f: +27 (0)21 511 5277 | e: info@command.co.za | www.command.co.za | Chairperson: Stephen van Diggele IFE (Institution of Fire Engineers (SA) Treasurer: Andrew Greig | President: Mike Webber | Administrator: Jennifer Maritz | PO Box 1033, Houghton 2041 | t: +27 (0)11 788 4329 | f: +27 (0)11 880 6286 | e: adminstaff@ife.org.za | www.ife.org.za ISA (Insurance Surveyors Association) Box 405, Saxonwold 2132 | Chairperson: Graham Wright | t: +27 (0)11 486 0677 | Vice chairperson: Alan Ventress | Secretary: Alex dos Santos LASA (Locksmiths Association of South Africa) Box 4007, Randburg 2125 | t: +27 (0)11 782 1404 | f: +27 (0)11 782 3699 | e: lasa@global.co.za | www.lasa.co.za | President/chairperson: Alan Jurrius | Secretary: Dora Ryan NaFETI (National Firearms Education and Training Institute) Box 181067, Dalbridge 4014 | Chairperson: MS Mitten | Vice chairperson: Ken Rightford | t: +27 (0)33 345 1669 | c: +27 (0)84 659 1142 NaFTA (National Firearms Training Association of SA) Box 8723, Edenglen 1613 | National chairperson: Peter Bagshawe | t: +27 (0)11 979 1200 | f: +27 (0)11 979 1816 | e: nafta@lantic.net POLSA (Policing Association of Southern Africa) t: +27 (0)12 429 6003 | f: +27 (0)12 429 6609 | Chairperson: Anusha Govender c: +27 (0)82 655 8759 PSSPF (Private Security Sector Provident Fund) Jackson Simon c: +27 (0)72 356 6358 | e: jackson@ psspfund.co.za | www.psspfund.co.za SAESI (Southern African Emergency Services Institute) Box 613, Krugersdorp 1740 | t: +27 (0)11 660 5672 | f: +27 (0)11 660 1887 | President: DN Naidoo | Secretary: SG Moolman | e:info@saesi.com SAIA (South African Insurance Association) Box 30619, Braamfontein 2017 | Chief executive officer: Viviene Pearson | Chairperson:
Lizé Lambrechts t: +27 (0)11 726 5381 | f: +27 (0)11 726 5351 | e: info@saia.co.za SAIDSA (South African Intruder Detection Services Association) | Association House, PO Box 17103, Benoni West 1503 | t: +27 (0)11 845 4870 f: +27 (0)11 845 4850 | e: saidsa@mweb.co.za www.saidsa.co.za | Chairperson: Johan Booysen Secretary: Cheryl Ogle SAIS (South African Institute of Security) Postnet Suite 86, Private Bag X10020, Edenvale, 1610 Chairperson: Dave Dodge | Administration manager: John Baker | t: +27 (0)63 782 7642 | e: info@instituteofsecurity.co.za | www.instituteofsecurity.co.za SAN (Security Association of Namibia) Box 1926, Windhoek, Namibia | Administrator: André van Zyl | t: +264 81 304 5623 | e: adminsan@iway.na SANSEA (South African National Security Employers’ Association) Box 62436, Marshalltown 2107 | Administrators: SIA t: +27 (0)11 498 7468 | f: 086 570 8837 | e: galen@sansea.co.za SAPFED (Southern African Polygraph Federation) President: Flip Vorster | c: +27 (0)82 455 1459 | e: info@sapfed.org | Secretary: Anrich Gouws | e: admin@sapfed.org | www.sapfed.org SAQCC FIRE (South African Qualification Certification Committee) Postnet Suite 86, Private Bag X10020, Edenvale 1610 | t: +27 (0)11 455 3157 | www.saqccfire. co.za Executive Committee: Chairperson: Duncan Boyes Vice chairperson: Tom Dreyer 1475 Committee: Chairperson: Lizl Davel Vice chairperson: John Caird D&GS Committee: Chairperson: Nichola Allan; Vice chairperson: Clive Foord General Manager: Rosemary Cowan | e: rosemary@saqccfire.co.za – Address, phone and website all remain as is. SARPA (South African Revenue Protection Association) Box 868, Ferndale 2160 | t: +27 (0)11 789 1384 | f: +27 (0)11 789 1385 | President: Naas du Preez | Secretariat: Mr J. Venter, Van der Walt & Co SIA (Security Industry Alliance) Box 62436, Marshalltown 2107 | t: +27 (0)11 498 7468 | Chief executive officer: Steve Conradie | www.securityalliance.co.za SKZNSA (Southern KwaZulu-Natal Security Association) t: +27 (0)39 315 7448 | f: +27 (0)39 315 7324 | Chairperson: Anton Verster c: +27 (0)82 371 0820 VESA (The Motor Vehicle Security Association of South Africa) Box 1468, Halfway House 1685 | t: (011) 315 3588/3655 | f: +27 (0)11 315 3617 | General manager: Adri Smit VIPPASA (VIP Protection Association of SA) Box 41669, Craighall 2024 | t: +27 (0)82 749 0063 | f: 086 625 1192 | e: info@vippasa.co.za | www.vippasa.co.za | Enquiries: Chris Rootman c: +27 (0)82 749 0063 | e: vippasa@protectour.co.za
* Every attempt has been made to keep this information up to date. If you would like to amend your organisation’s details, please email jackie @contactpub.co.za 32
SECURITY FOCUS AFRICA MAY 2020
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DRIVING COMPLIANCE in South Africa’s Private Security Industry
With a five decade legacy, SASA is the greatest advocate of industry compliance, serving as resource for its members, an educational platform for consumers of security services, and an essential link between the private security industry and government. The Security Association of South Africa (SASA) is nationally recognised by the Government, South African Police Service and all Municipalities as having members with a proven track record within the industry and a Code of Ethics by which members must abide. SASA Gold Membership promotes compliance not only to the industry role-players, but to the end-users of security services as well. Join SASA today and find out more about how we can fight the scourge of non-compliance, promoting SASA Gold Membership as an essential requirement for all security service providers, ensuring industry excellence for the private security industry.
For more information, contact the SASA Administrator on admin@sasecurity.co.za Postal Address: Suite 147, Postnet X2 Helderkruin, 1733. Tel: 0861 100 680 Fax: 086 670 9209
www.sasecurity.co.za
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