Case Study
easyJet Customised collaborative platform Our collaborative SharePoint solution for easyJet connects employees all over Europe.
The Challenge
What did easyJet have to say?
easyJet are a UK-led airline serving all of Europe. As a dynamic company, they needed a platform to support their growth. They wanted to connect staff continent-wide and allow them to work together more effectively, and this needed a collaborative work space that would support this objective.
“The easyJet vision for our intranet is of an information and collaboration
easyJet also wanted to enable their staff to self-serve as much as possible, providing
portal that simplifies business. With
access to all the tools staff need to do their job. As Andy Caddy, Head of IT Services,
SharePoint, we are changing the
explained, “We ask all our customers to serve themselves, and, increasingly, we ask all our
experience for every employee. We
employees to serve themselves. That means demands on IT are pretty intensive, and we
have found the little things make a
want things to be very efficient.”
huge difference to our employees; being able to book rooms, find
The Solution
people and exchange documents
easyJet chose Content and Code to architect, design, develop and implement an intranet
online is a huge benefit.
that would provide them with a collaborative platform. Built on Microsoft SharePoint, the new intranet allowed easyJet to solve their key
Ultimately you have crews all around
business challenges of document management and collaboration – as well as provide
the world relying on SharePoint to
them with the following features:
find the information they need to
• Electronic Forms
brief the crew, to enable planes to
• Business Processes
turn around faster and enable better
• Records Management
customer service.”
The Results
Andy Caddy Head of IT Services easyJet
easyJet’s intranet brings people and information together and allows staff to do everyday tasks more efficiently. As Tim Wallis, co-founder of Content and Code explains: “Users are able to use SharePoint’s powerful search to easily search for and find information – but, more importantly, the information is delivered [to staff] in the way they want it and at the time they need it.”
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Content and Code Ltd
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Winner
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Information Worker Solutions Enterprise Content Management
Trans-World House, 100 City Road, London, EC1Y 2BP
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Information Worker Solutions Portals and Collaboration
T: +44 207 101 0930
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www.contentandcode.com