Exchange Online Office 365
Zane Freame Microsoft Online Services Consultant zane.freame@contentandcode.com
Agenda for Exchange Online 1. User Experience 2. Exchange Online Administration 3. Protection and Compliance a) Exchange Hosted Archiving b) Forefront Online Protection for Exchange (FOPE) c) Information Rights Management (IRM)
4. Mailbox Migration & Co-Existence
User Experience Exchange Online
Exchange Online: BPOS vs. Office 365 Client Access Outlook 2003*, 2007, 2010 Outlook Anywhere Autodiscover Outlook Web Access Custom OWA URL Entourage 2004*, 2008*, WS edition POP • Windows Mobile • iPhone • Other ActiveSync devices • BlackBerry Enterprise Server (add-on) • Remote device wipe
• IMAP • Customize ActiveSync security policies • Full OWA support in Firefox/Safari • IM and presence in OWA • OWA side-by-side calendar view • Mobile free/busy lookup • Mobile reply status • Mobile SMS sync • Over-the-air update for Outlook mobile • OWA login: public/ private radio buttons
E-mail, Calendaring • Delegates (“send on behalf of”) • Shared mailboxes (“send as”) • Server-side forwarding • Out of Office • WebReady document viewing • Conference rooms • Resource booking attendant • Conference room delegation • Tasks • Conversation view • Ignore/move conversation • MailTips • Mail aggregation • Shared nickname cache across OWA and mobile • Message tracking (user self-service) • Free-busy interop with on-premises • Free/busy sharing with other orgs • Share full calendar detail with other orgs • Publish calendar for anonymous access
• GUI for managing some features
Contacts, Directory
UM, Fax
Personal contacts Shared contacts Personal distribution groups Shared distribution groups Global address list Offline address book
[not available]
• Dynamic distribution groups • Restricted distribution groups • Moderated distribution groups • Share personal contacts • Contact info update (user self-service)
• Hierarchical address book • GAL segmentation
• Hosted voicemail (integration with PBX) • Outlook Voice Access • “Play on phone” button • Missed call notifications • Caller ID • Company autoattendant • Self-service PIN reset • Message waiting indicator • Voicemail preview • Call answering rules • Protected voicemail
• Speech-enablement of directory and autoattendant
Security Forefront Online Protection for Exchange (AS/AV) Forefront for Exchange (AV) Route inbound mail onpremises for filtering Safe senders Blocked senders Forced TLS S/MIME
• Sign in using AD credentials • Route outbound mail on-premises for filtering • Multi-factor auth (smartcard, soft cert) • Integration with onpremises RMS (for search, pre-licensing) • RMS transport rules • Journal decryption of RMS messages • Outlook Protection Rules
Compliance/ Archiving
Administration Web-based management Active Directory sync Bulk user activation Deleted item recovery Deleted mailbox recovery
• Remote PowerShell • Role Based Access Controls (RBAC) • Exchange Management Console (x-premises management) • Enhanced migration tools • No OST resync after migration • Offboarding tools • Support for orgs >30,000 users
Journal e-mail to external archive Journal e-mail to EHA • Exchange Personal Archive • E-Discovery (MultiMailbox Search) • Message Retention (Archive and Delete Policies) • Message Retention (Legal Hold Policy) • Compliance Auditing • Transport rules • Custom disclaimers • Exchange 2007-style Managed Folders • Multi-mailbox search export to PST • GUI for some features
• PST import and export • Provision users in multiple datacenters
Applications/ Developer
• S/MIME in OWA
BPOS Features (included in Office 365) Office 365 Features Not Available Online
Exchange Web Services (EWS) EWS Managed API for .NET SMTP relay MAPI/CDO access Custom code/dlls Transport agents Custom OWA themes, colors, add-ins • Public folders • • • •
Anywhere Access
Business Class Messaging • • • •
Rich client access via Outlook Premium web email experience via OWA Support for a broad range of mobile devices* Large mailbox sizes (25GB)
*Access from mobile devices depends on WiFi capability or mobile network availability.
Anywhere Access
Outlook Experience • Gives users a familiar, full-fidelity Outlook experience • Supports Outlook 2010 features including Conversation view, MailTips, and Meeting Room Finder
Anywhere Access
Outlook Web App Experience • IE, Firefox, and Safari support • Integrated IM and presence
• Enhanced search, filters, favorites • Side-by-side calendar view
Anywhere Access
Mobile Messaging
Wikipedia Link
Anywhere Access
Enterprise Calendaring
Exchange Online User Experience Demo • Outlook 2010 Client – – – – – – –
Presence information Shared Calendars Conversation View Quick Insert Tools Social Network Connectors Meeting link from group email Online meeting link
• Outlook Web App – –
Presence Conversation History
Exchange Online Administration Exchange Online
Visibility and Control
Role Based Access Control • Delegate administrative tasks within IT and beyond • Granular control over scope and permissions
Exchange Online Administration Demo • Tour of Exchange Administration Portal https://portal.microsoftonline.com
Protection & Compliance Exchange Online
Protection and Compliance
Native Archiving • Allows easy migration to a managed archive solution • User experience for managing mailbox does not change • Provides a way to centralize data currently stored in .pst files
Protection and Compliance
Retention Policies and Legal Hold • Custom policies automatically delete or archive content • Integrates with personal archive • Legal hold policy captures user edits and deletions
Protection and Compliance
Multi-Mailbox Search • Web-based search capabilities can be delegated to specialists • Empowers legal and compliance staff to conduct e-discovery • Search works across on-premises and online mailboxes
Protection and Compliance
Transport Rules • Structured like inbox rules • Apply to all messages sent inside and outside the organization • Configured with simple Web-based GUI
Conditions
Actions
Exceptions
Protection and Compliance
Integration with IRM Services • • • •
Exchange Online can be integrated with on-premises AD RMS This activates advanced Exchange 2010 IRM features, including: IRM in OWA, IRM search, and protected voice mail Transport Protection Rules and Outlook Protection Rules
Protection and Compliance
Exchange Hosted Archiving
Plan 1
25 GB Mailbox
Plan 2
25 GB Mailbox
(part of this quota can be used for personal archive)
Unlimited Archive
Protection and Compliance
Forefront Online Protection for Exchange (FOPE) • • • •
High-accuracy spam filtering Multiple virus-scanning engines Included with Exchange Online subscription Admin center provides advanced policy rules and reporting
Exchange Online Protection & Compliance Demo • Tour of Forefront Online Protection for Exchange (FOPE) https://portal.microsoftonline.com
Mailbox Migration & Co-existence Exchange Online
Mailbox Migration & Co-existence
Four Choices 1. 2. 3. 4.
Simple IMAP migration Cutover Exchange migration Staged Exchange migration with Simple Co-existence Exchange Rich Co-existence
Mailbox Migration & Co-existence
Simple vs. Rich Coexistence Feature
Simple
Rich*
Mail routing between on-premises and cloud (recipients on either side)
Mail routing with shared namespace (if desired) - @company.com on both sides
Unified GAL
Free/Busy and calendar sharing cross-premises
Out of Office understands that cross-premises is “Internal” to the organization
Mailtips, messaging tracking, and mailbox search work cross-premises
OWA Redirection cross-premise (single OWA URL for both on-premises and cloud)
Preserve Auth header (ensure internal email is not marked as spam, resolve against GAL, etc.)
EMC GUI tool (on-premises ) used to manage cross-prem mailbox migrations
Mailbox moves support both onboarding and offboarding
No outlook reconfiguration or OST resync required after mailbox migration
Centralised mailflow control, ensures that all email routes inbound/outbound via On Premises
* Rich Coexistence feature-set requires Exchange Server 2010 SP1 Hub, CAS & Mbx on-prem and requires supplemental configuration steps (both on-premises and in the cloud)
Mailbox Migration & Co-existence
Rich Coexistence Server Roles 2 Required Server Roles:
1 Optional Server Role:
• •
•
Office 365 Directory Sync Exchange Server 2010 SP1 CAS/Hub*
Active Directory Federation Services (ADFS)
Summary Exchange Online
Exchange Online Summary Exchange Online
Benefits
1
User Experience
• • • •
2
Exchange Online Administration
• Simple to use • Most important administration features available • Your administrators have control
3
Protection and Compliance • Exchange Hosted Archiving • Forefront Online Protection for Exchange (FOPE) • Information Rights Management (IRM)
• Consolidate your IT service contracts • Meet your legal requirements • Prevent information leaks
4
Mailbox Migration & Co-Existence • Simple Co-existence • Rich Co-existence
• Seamless transition • Migrate to the cloud at your own pace • Keep your existing systems/integration
Increased mailbox size (25GB) Simple, familiar tools Rich functionality retained (in Outlook) Value of 2010 features without the headache