Office 365 - Lync Online

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Lync Online Office 365

Zane Freame Microsoft Online Services Consultant zane.freame@contentandcode.com


Agenda for Lync Online • User Experience • Lync Online Administration • Roadmap


User Experience Lync Online


User Experience

Unified Communication (UC) • Simple and intuitive features • Presence, instant messaging, conferencing and voice/video communications


User Experience

Create Online Meetings in Outlook


Lync Online User Experience Demo • • • • • •

Ask a quick answer in instant message Work face-to-face with a video call Share a presentation Look back through a shared presentation Take over a presentation Share ideas in a whiteboard session


Lync Online Administration Lync Online


Visibility and Control

Administrative Options

Tenant level settings • Lync Federation (on/off, open federation/specific domains)

• Public IM (windows live only at GA)

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User level settings • • • •

Audio/video1 File Transfer Lync Federation Public IM (Windows live only at GA)

Multi-party audio/video may be disabled in some countries due to regulatory requirements


Lync Online Administration Demo • Domain Federation • Public IM • User Settings


Roadmap Lync Online


Roadmap

Lync Online vs. Lync Server

IMPORTANT: Lync user can only be ‘homed’ on-premises or online (can’t split IM/conferencing/voice)


Roadmap Lync Online vs. Lync Server

Enterprise IM & PC-to-PC Audio/Video • • • • • • • • • • • •

Rich Presence Instant Messaging PC-to-PC audio/video calling GAL/skill search in SharePoint Activity Feed Click-to-communicate in Office Federation with Lync Server/Lync Online Federation with Windows Live Messenger Lync for Mac Lync web app for IM/Presence (Q4 CY2011) Mobile phone clients (Q4 CY2011) IM archiving (Q4 CY2011)


Roadmap

Conferencing (Online Meetings) Conferencing • • • • • • •

• •

Multiparty (3+) PC-Audio/Video Ad-hoc collaboration Desktop Sharing Application Sharing Online meetings Rich and web clients Integrated PSTN audio conferencing via partners

Lync Online replaces Live Meeting as the conferencing solution in Office 365 Live Meeting Service available for existing customers during transition to Lync


Roadmap

Voice (Dial Tone in Lync) Voice Phone Calls • Call landline phones and mobiles (PC-to-PSTN) • Forward, transfer • Simultaneous ring another number • Exchange Voice Mail Integration

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Voice becomes available in Lync Online post Office 365 GA Requires separate service from a Telco partner to connect to the public phone network (Phone numbers, PSTN termination)


Roadmap

PBX Replace Available in Lync Server Only PABX Replace • Branch office appliance • Fax and analogue devices • Automatic emergency calls • Call Admission Control • Existing telephony integration • Call Park, Hunt Groups

Cloud/on-premises co-existence options: – –

Lync Server 2010 integrates with Exchange Online for voice mail in the cloud Support for splitting groups of Lync users between Lync Server and Lync Online on a single domain becoming available in late CY11


Summary Lync Online


Lync Online Summary Exchange Online

Benefits

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User Experience

• Increase productivity • Little or no training required

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Lync Online Administration

• Minimal configuration required • Collaborate securely with clients and partners

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Roadmap

• Save costs immediately with current service • Reduce telephone costs with Lync Online voice calls (coming late 2011)



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