Case Study
Vodafone Collaborative gateway Our search and collaboration solutions help Vodafone teams work more efficiently, increase innovation, speed up knowledge sharing and reduce new product to market lead times.
The Challenge
What did Vodafone have to say?
Vodafone is one of the world’s largest mobile communications companies by revenue with approximately 343 million controlled and jointly controlled customers as at 30 September 2010. Vodafone currently has equity interests in over 30 countries across five continents and over 40 partner networks worldwide. For more information, please visit www.vodafone.com.
“All our business goals were
Vodafone seeks to outperform our competition in each of these markets. Our customers’
achieved. The Content and Code
are increasingly demanding access to internet services wherever they are, and as networks
solution will help us take advantage
become faster, a key revenue stream for Vodafone is Mobile Broadband, particularly in
of even more opportunities as we
those countries where fixed infrastructure is not as prevalent and is the primary route
can set up collaboration spaces
for people to access the internet. To accelerate product and knowledge roll-out across its
to ensure time-to-market across
footprint, Vodafone needed an easy-to-use collaboration system based on SharePoint that would enable the Mobile Broadband (MBB) Team, part of Vodafone Business Services
our entire footprint is further
(VBS), to be faster and more pro-active in its efforts to increase collaboration amongst
reduced for our next generation of
its global (30 plus) markets and 40 partner networks around the world – and get MBB
products.”
products to market faster than the competition.
Paul Tuffs
The Solution
Programme Manager
Content and Code delivered a fully branded, intuitive SharePoint 2007 intranet site
Mobile Broadband Team
that works with a wide variety of browsers. The site serves as a central repository for
Vodafone Business Services (VBS)
documentation of all MBB product and marketing knowledge and makes it easier for the team to find the information they need. New ‘smart search’ functionality searches all MBB site content and enables individuals to simply find relevant best practice, market research and product information. So, for example, if a case study exists that outlines a viable approach for delivering bundled mobile broadband and fixed line ADSL into market, it can be easily found and accessed by relevant Vodafone or Partner Market employees no matter where they’re based.
The Results The new collaboration intranet site ensures that documents and knowledge are controlled within the system and allows Vodafone’s markets to be more innovative, introduce products faster and differentiate themselves from their competitors’.
Voted best in the world twice and top UK partner! 2010 COUNTRY PARTNER OF THE YEAR United Kingdom
Winner
Content and Code Ltd
|
2010 WORLDWIDE PARTNER OF THE YEAR
2009 WORLDWIDE PARTNER OF THE YEAR
Winner
Winner
Information Worker Solutions Enterprise Content Management
Trans-World House, 100 City Road, London, EC1Y 2BP
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Information Worker Solutions Portals and Collaboration
T: +44 207 101 0930
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www.contentandcode.com