Project Management Institute Sacramento Valley Chapter Government Forum
Developing Project Leaders September 17, 2009 Keith Aldrich President Continuity Consulting, Inc.
Our Focus Today ● What is a project leader? ● Why do people follow? ● What is the Impact of strong leadership? ● How do we develop our leadership capabilities?
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What is a Project Leader?
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Extraordinary leadership is, at its very core, about being intentional and strategic about relationships with the people we lead, follow, and collaborate with.
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PMBOK Reference Leadership involves focusing the efforts of a group of people toward a common goal and enabling them to work as a team. In general terms, leadership is the ability to get things done through others. Respect and Trust, rather than fear and submission, are the key elements of effective leadership. Source: PMBOK Guide, 4th Edition, Appendix G (pg 417)
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Leading vs. Managing Leadership
Management
Leaders have followers
Managers have subordinates
Working on the system
Working in the system
Create & Seek Opportunities
React to situations & control risks
Change Organizational Rules
Enforce Organizational Rules
Provide a Vision to believe in
Seek and follow direction
Motivate people by satisfying basic human needs
Control people by pushing them in the right direction
Inspire achievement and energize people
Coordinate effort
Coach followers, create self-leaders, and empower them
Provide instructions
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Management Focuses on Work ● ● ● ● ● ● ● ● ● ●
Planning Organizing Controlling Coordinating Directing Resource use Time management Logistics Finance Budgeting
Hard Skills
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Leadership Focuses on People ● ● ● ● ● ● ●
Vision Inspiration Persuasion Motivation RELATIONSHIPS Team work Listening
Soft Skills
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Leadership is about Relationships â—? Leadership is a relationship between those who aspire to lead and those who choose to follow. â—? People first follow the person, then the plan.
Source: The Leadership Challenge, Kouzes & Posner, Jossey-Bass Publishing, 2002.
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Why do people follow?
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Gallup Poll Random sampling of more than 10,000 followers from 2005 to 2008. â—? What Leader has the most positive influence in your daily life? â—? List three words that best describe what this person contributes to your life? 11
Gallup Survey Response ● Trust – (Honesty, Integrity, Respect) ● Compassion – (Caring, Friendship, Happiness, Love) ● Stability – (Security, Strength, Support, Peace) ● Hope – (Direction, Faith, Guidance)
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Characteristics of Admired Leaders Intelligent
Fair Minded
Supportive
Forward Looking
Dependable
Honest
Broad Minded
Straightforward
Inspiring
Cooperative
Determined
Imaginative
Ambitious
Courageous
Competent
Caring
Mature
Loyal
Self-Controlled
Independent
* Circle your top five choices 13
Characteristics of Admired Leaders Characteristic
% of Respondents (2005)
% of Respondents (1993 )
Honest
87
83
Forward-looking
71
62
Inspiring
68
58
Competent
58
67
Fair-minded
49
40
Supportive
46
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Broad-minded
41
37
Intelligent
38
43
Straightforward
34
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Source: Credibility, Kouzes & Posner, Jossey-Bass Publishing, 2003.
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Characteristics ● Honesty: Strongly tied to values and ethics.
We appreciate people who take a stand on important principles.
● Forward Looking: People expect leaders to have a sense of direction and concern for the future of the organization.
● Competent: Track record and ability to get things done.
● Inspiring: We also expect our leaders to be enthusiastic, energetic and positive about the future. 15
Leadership is a Relationship ● Today’s leaders need more than technical expertise and mental aptitude to succeed. They must possess the ability to effectively inspire and direct others. ● Such capacity is only achieved through the development and maintenance of strong relationships, relationships that come from a leader with good character. Source: Credibility, Kouzes & Posner, Jossey-Bass Publishing, 2003.
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Impact of strong leadership?
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Value of Becoming a Project Leader ● Increase Probability of Project Success ● Improve Organizations ● Help others reach their potential
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Increase Probability of Project Success “Many projects and programs falter because of lack of communication, lack of people skills, or lack of leadership skills, rather than a lack of technical program management skills�.
Source: Developing Future Program Leaders, Timothy S. Kroecker, Defense AT&L, January-February 2007.
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“The higher the EQ, the higher the level of project Success” Leadership Competencies Measured by the Leadership Dimensions Questionnaire (LDQ) Intellectual Competencies (IQ) 1. Critical Analysis and Judgment 2. Vision and Imagination (-) 3. Strategic Perspective (-) Managerial Competencies (MQ) 1. Resource Management 2. Engaging Communication * 3. Empowering 4. Developing Others * 5. Achieving
Emotional Competencies (EQ) 1. Self Awareness * 2. Emotional Resilience * 3. Intuitiveness 4. Interpersonal Sensitivity * 5. Influence * 6. Motivation * 7. Conscientiousness *
“Most importantly, it moves the discussion from what to do in projects to how to behave in projects” Source: Choosing Appropriate Project Managers, Muller & Turner, PMI Publishing, 2006.
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Impact of Trust ● Increases employee engagement at work o Only 1 in 12 were fully engaged when they did not trust the organization’s leadership. o More than 1 in 2 were fully engaged when they trusted the organization’s leadership.
Source: Gallup Survey Results
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Impact of Trust ● Increases employee engagement at work ● Increases Speed and Efficiency ● Improves Collaboration ● Enables Team Effectiveness
Trust is the foundation of teamwork! 22
Five Dysfunctions of a Team Inattention to
Results Avoidance of
Accountability Lack of
Commitment Fear of
Conflict Absence of
Trust Source: The Five Dysfunctions of a Team, Patrick Lencioni, Jossey-Bass Publishing 2002
Impact of Compassion “My supervisor or someone at work seems to care about me as a person.” (10 Million Surveyed) ● Significantly more likely to stay with the organization ● Substantially more productive ● Deliver more profitability ● Have much more engaged customers Source: Gallup Survey Results
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Impact of Stability If employees … o …believed the leaders could be counted on in times of need o …knew that the leaders core values were stable o …were confident in their organizations future
Nine Times (9x) as likely to be fully engaged in their jobs Source: Gallup Survey Results
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Impact of Hope Does your organizations leadership make you feel enthusiastic about the future? â—? Strongly Agree: 69% of employees were fully engaged in their work â—? Disagree: 1% of employees were fully engaged in their work Source: Gallup Survey Results
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How do we develop our leadership capabilities?
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Developing Leadership Skills ● Good News: o Leaders are made not born o We can all grow and learn
● Bad News o It is up to us to develop those skills o “Knowing thyself is the most difficult task any of us faces” – Warren Bennis 28
Becoming Self Aware “Leaders thrive by understanding who they are and what they value, by becoming aware of unhealthy blind spots or weaknesses that can derail them, and by cultivating the habit of continuous selfreflection and learning.�
Source: Heroic Leadership, Lowney, Loyola Press, 2003.
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Self Awareness â—? Why is self awareness important to leadership training? â—? Why do we start here?
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Four Pillars of Successful Leadership 1. Self Awareness
Leaders understand their strengths, weaknesses, values, and worldview.
2. Ingenuity
Leaders make themselves and others comfortable in a changing world.
3. Love
Leaders know we perform our best in supportive, encouraging, and positively charged environments filled with greater love than fear.
4. Heroism
Leaders imagine an inspiring future and strive to shape it rather than passively watching the future happen around them.
Source: Heroic Leadership, Lowney, Loyola Press, 2003.
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5 Steps Towards Leadership Development 1. Identifying One's Ideal Self 2. Identifying The Real Self 3. Make A Plan To Build On Strengths and Reduce Gaps 4. Experiment and Practice New Skills 5. Develop Trusting and Encouraging Relationships Source: Primal Leadership: Realizing the Power of Emotional Intelligence, Goleman, Boyatzis, & McKee, Harvard Business School Press, 2002.
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Emotional Intelligence (EQ) â—? How we manage behavior, navigate social complexities, and make personal decisions. Self-Awareness
Self-Management
Social Awareness
Relationship Management
What I see
What I do
Practical Application ● ● ● ● ● ● ● ● ●
Explore and Declare Your Values Write Your Eulogy Write a Personal Mission Statement Conduct a Character Assessment Identify and Develop Your Strengths Conduct a 360 Assessment Surround Yourself with Courageous Truth Tellers Put it into Practice Pass it on
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The Journey Involves… ● Appreciating oneself as talented ● Identifying personal, derailing baggage that prevents the realization of your full potential ● Articulating personally motivating goals and ambitions ● Determining what one stands for, what impact one wants to make
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The Journey Involves… ● Developing a worldview that guides interaction with others ● Achieving control of yourself before you try to control others ● Acquiring the habit of updating oneself regularly on all the above
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Leave a Legacy “ Good leaders make people feel that they’re at the very heart of things, not at the periphery. Everyone feels that he or she makes a difference to the success of the organization. When that happens people feel centered and that gives their work meaning”. – Warren G. Bennis
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Questions? For more information regarding this presentation please contact:
Learn more… Continuity Consulting hosts a variety of Free Workshops: •Values Based Leadership •Enterprise Architecture •Strategic Planning •Application Services •Organizational Change Management
Stay Connected and Informed: Keith Aldrich, PMP Continuity Consulting, Inc. (916) 458-5151 kaldrich@continuityconsulting.com
www.continuityconsulting.com
(916) 458-5151 info@continuityconsulting.com