CustomersActively Form The Offer

Shoppster has been setting the standards of our country’s modern eCommerce market since its very first day, only to have today reached a total of 180,000 products and 3,500 brands on the Shoppster online store and TV shopping channel. The company quickly managed to cover practically everything that consumers could need

Serbia’s first and leading “one-stop shop” strives in its operations to provide every customer with the most precisely tailored possible personalised online shopping experience, which also includes introducing the option of paying the courier by card upon delivery.

You’ve achieved excellent results in a short period. Are you continuing to raise the bar?

Recording good results is, first and foremost, our responsibility as the leading player in the transformation of the eCommerce industry. On the other hand, it is certainly also our reality, because this relates to one of the most dynamic industries, where trends “undulate” and change on a daily basis. We must follow and apply those trends as carefully as possible by regularly offering our customers a new, modern and attractive range of services and benefits. It is thanks to such an approach that we quickly reached 180,000 products and 3,500 brands on our web store and TV shopping channel.

You regularly come up with various benefits, special deals, surprises, loyalty rewards etc. You always prioritise the customer?

Rounding off the positive online shopping experience of every customer represents the central pillar of our operations. Shoppster has indeed become a “one-stop shop”, but all those products and brands don’t mean much if you don’t have the trust of customers achieved through understanding their individual needs. Effective communication has proven ease, speed and security in all elements of online shopping. Next come the ways you reward that trust, and we work on that with great pleasure every day.