Visit mymoneymatters.alexforbes.com for all the information you need about the two-pot system.
For any queries or assistance, call the Alexforbes Call Centre on 0860 896 768 or email twopotqueries@alexforbes.com
AF Connect
You HAVE to register on AF Connect if you want to withdraw from your savings come 1 September. How to register for AF Connect:
AF connect gives you access to: Or just scan this QR code and get ready to register.
Investment balances Benefit statements Personal details
AF WhatsApp service
Connect with us effortlessly through WhatsApp for quick assistance! Here is how you register on AF Connect via WhatsApp:
• Save our number: +27 60 043 9601
• Type “Help”, select “Register” and follow the prompts.
• The self-service options are available 24/7
Did you know?
Using our WhatsApp service not only registers you to AF connect and grant you access to two-pot information, but you also get to access other financial services. With Alexforbes WhatsApp you can:
• request your most recent tax certificate, most recent benefit statement and fund balance
• track the status of a claim
• register on AF Connect or reset your password
• access financial education
All these services are mobile friendly, meaning you can do all this with just your phone. No laptop or computer required.
Discover more about the exciting world of the two-pot system at mymoneymatters.alexforbes.com
For any questions, call our Alexforbes Call Centre on 0860 896 768 or email twopotqueries@alexforbes.com
Need help with AF Connect? Reach out to Alexforbes at 0860 100 333 or email AFOnlineHelp@alexforbes.com
Please note that withdrawals may not immediately be available on 1 September as there are other legislative and administrative requirements, including SARS readiness, that must be met before payments can be made.