WHAT'S UP #ISSUE 05 by PANORAMA DESTINATION by Panorama Destination

HOTELS NEWS AND VIEWS FLYING IN AND OUT RUBRIC

‚ WHAT S UP

CELEBRATIONS - FESTIVALS AND EVENTS DINING: RESTAURANTS AND VENUES

BY PANORAMA DESTINATION

THE TRAVEL ISSUE

Dining | Hotels and Views | Products

WHAT‘S UP ISSUE 05 OCTOBER 2016

Office Jakarta : Panorama Building 4th floor Jl. Tomang Raya no.63, Jakarta Barat 11440, P: +62 21 5695 8585 | F: +62 21 5695 8586 Publisher : Renato Domini Editor-in-Chief : Christopher Alexander Graphic Editor : Andry Korintus

Greetings from the CEO

Dear Valued Partners, Welcome to our September-October issue of Panorama Destination News Bulletin! We are proud to present to you all the latest news, views and developments from the Indonesian tourism sector. In this edition of What’s Up you will find info related to hotels, restaurants, aviation, festivals and industry developments, all together in one convenient location. There’s plenty of news to share with you in this edition; a new upgrade to Indonesia’s aviation safety rating from the FAA has opened the doors to more direct flights around the world, with Japan, Vietnam and the USA poised to become more involved tourism partners with Indonesia over the coming months. It’s all covered in our latest Aviation section. Indonesia continues to develop the richness of its tourism sector and its reputation both at home and abroad. In this issue we’ll look into the various government enterprises underway which are set to push the industry to the next level. International collaborations, domestic development and sponsorship deals are the order of the day, with many new developments to be found in our Destination Happenings section. As always, we feature the very best in hotels, dining and all the latest news and views from the vast and varied tourism landscape of Indonesia. This edition features a glimpse at the inner workings of Panorama Destination, an outwards glance towards new openings and a look ahead to some of the special events and ceremonies taking place across the archipelago over the coming weeks. As always, we’d love to hear from you and add the story of your hotel, restaurant, resort or airline to our next bulletin, to get your perspective on the ever-changing landscape of Indonesian tourism. In the meantime, we hope you enjoy reading this latest edition of What’s Up.

Renato Domini CEO, Panorama Destination

Greetings from the CEO

DESTINATION HAPPENINGS

Destination Happenings

Lake Toba is one of 10 tourism destinations prioritized and promoted by the government this year, along with the Borobudur Temple in Central Java, Labuan Bajo in East Nusa Tenggara, Wakatobi in Southeast Sulawesi, Tanjung Lesung in Banten and Mandalika in West Nusa Tenggara..

Destination Happenings

DESTINATION HAPPENINGS ABOUT INDONESIA

President Jokowi Driving Development at Lake Toba President Jokowi has identified Lake Toba in Northern Sumatra as one of the prime destinations in his plan to develop tourism across Indonesia. In an attempt to transplant the success of Bali in other areas equally rich in culture, landscapes and tourism potential, Toba has been earmarked for development and labeled ‘the Monaco of Indonesia’. Infrastructure and the quality of the roads connecting the area have been identified as the major obstacles in the government plan to turn Lake Toba into a world-class destination. To overcome these issues, two new toll roads are planned to connect Tebing Tinggi with Siantar and Siantar to Parapat; a 360-kilometer ring road around Lake Toba as well as a new bridge to the island of Samosir, located in the middle of the lake. Building work on the projects is scheduled to begin next year and is expected to be concluded within two years.

Jokowi himself was in Toba for the annual Indonesian independence day carnival on August 20th, where he took the opportunity to outline his plans and also express the imperative need for progress in the development of infrastructure throughout the region: “I ask the ministries in charge to realize the construction of the Lake Toba ring road. If the roads are damaged, visitor will not want to come”, said the president during his visit to Simanndo on Samosir. “The construction of the projects will help increase the welfare of the local people,” he added. Lake Toba is one of 10 tourism destinations prioritized and promoted by the government this year, along with the Borobudur Temple in Central Java, Labuan Bajo in East Nusa Tenggara, Wakatobi in Southeast Sulawesi, Tanjung Lesung in Banten and Mandalika in West Nusa Tenggara.

Destination Happenings

DESTINATION HAPPENINGS ABOUT INDONESIA

Indonesia Takes Centre Stage at World Travel Market London In a concerted effort to drive up international arrivals and reach the ambitious targets set by the government, Indonesia’s Tourism Ministry has signed a major sponsorship deal with WTM London to promote Wonderful Indonesia in the British and European market. The Indonesian government has set a target of 20 million annual visitors to Indonesia by 2019. Reaching this goal would be a significant achievement, as it would represent almost double last year’s total of 10.5m international arrivals. The solution, according to the Ministry of Tourism, is to expand the scope of Indonesia’s promotional activities into the global marketplace. The number of British visitors to Indonesia is experiencing strong growth, rising 21% year-on-year to 280,000 in 2015, making them a central demographic in the development of Indonesian inbound tourism. Arief Yahya, Tourism Minister, expects the sponsorship deal with WTM to help promote Indonesia’s attractions, highlight the on-going developments to infrastructure and bring Indonesia to the forefront of international tourism. “WTM is the biggest, most important global travel market in the world,” he said. “[It] enables us to promote our message of Wonderful Indonesia in a cost-efficient and effective manner to decision-makers and influencers from around the world.”

This year’s WTM London takes place from 7-9 November, with around 150 delegates from 53 companies in Indonesia scheduled to attend. “By participating in WTM 2016 and working with our partners in the travel trade, media, and airlines throughout the rest of the year, the ministry expects 2016 will be the best year ever and will keep international arrivals on track to reach a record 20 million by 2019,” he added. With new legislation designed to ease the arrival of foreign visitor, Indonesia has set to work improving the transport infrastructure of the archipelago around key tourism hotspots to help welcome international arrivals. With free visason-arrival for citizens of almost all countries, new airports and seaports being built or upgraded throughout the country, and simplified cruise ship regulations to encourage the growth of cruising, Indonesia is ready to welcome the world to its many beautiful islands. In addition to projects focusing on the UK, the Ministry of Tourism will continue branding and promotion efforts throughout Asia Pacific and the Middle East, with numerous plans slated to increase tourism promotion efforts in key European markets.

Destination Happenings

DESTINATION HAPPENINGS ABOUT INDONESIA

Panorama Collaborates with Galasys to Bring Chinese Tourists to Indonesia In an effort to increase the number of visitor arrivals to Indonesia from China, Panorama Sentrawisata and its subsidiary, Panorama Destination have signed an agreement with OM Solutions and Galasys PLC. Both Chinese IT companies develop software and digital platforms for Online Travel Agents (OTA), bringing greater potential for promotion and sales of the Panorama product online, directly targeting the growing Chinese market. The number of visitor arrivals from China continues to increase every year in Indonesia. In 2015, the country saw an increase of 17 per cent in the number of visitors to Bali compared to the previous year. Panorama has been aiming to capture the market potential of China since the beginning of 2015, when the company’s business strategy was set in place. “The market was large and already beginning to form, so we needed to understand how exactly we can catch this opportunity in a proper manner”, explained AB Sadewa, Senior Vice President of Brand and Communications at PT Panorama Sentrawisata Tbk. Galasys Plc currently controls a 70 per cent market share of ticket sales at theme parks in China. “A market share like this would have big potential for the development of leisure products in Indonesia, where China is one of the largest visitor contributors in the world, “added

Sadewa. This cooperation between Panorama and Galasys has been made in response to - and in anticipation of - the changing ways in which Chinese visitor are travelling to Indonesia. Currently around 80 per cent of Free Individual Travellers (FIT) make their travel bookings through an Online Travel Agent (OTA). This collaboration between Panorama and Galasys will harness the growth potential of the Chinese visitor sector with a Cloud Online Travel Agents (CLOTA) marketing model. Traditional Travel Agents (TTA) had dominated the market, but this new development makes products available in the online channel too. “Panorama has a product, Galasys has the digital platform for transaction systems, payment gateway and a network of online distribution channels linked to the Chinese market,” concluded Sadewa. The products to be included in the Galasys CLOTA marketing system include featured tours to Bali and beyond - destinations such as Wakatobi, Lake Toba, Pulo Cinta and Lombok. Renato Domini, CEO of Panorama Destination, also stated his intentions to develop this range of tours still further: “within the next year, we will continue to develop products that offer new destinations so the purpose of this cooperation can be achieved.”

Destination Happenings

Wakatobi, Southeast Sulawesi

Lake Toba, North Sumatra

Pulo Cinta, Gorontalo

Nusa Lembongan, Bali

Destination Happenings

DESTINATION HAPPENINGS ABOUT INDONESIA

United Nations Opens its First Observatories in Indonesia With free visas-on-arrival for citizens of almost all countries, new airports and seaports being built or upgraded throughout the country, and simplified cruise ship regulations to encourage the growth of cruising, Indonesia is ready to welcome the world to its many beautiful islands.

In a move that is emblematic of the countryâ&#x20AC;&#x2122;s dedication to sustainable tourism practices, Indonesia has launched its first three sustainable tourism observatories in concord with the United Nations. Located in West Nusa Tenggara, West Java and Central Java, each of these facilities will monitor tourism in their local areas and ensure that sustainable practices are being adhered to.

Destination Happenings

Furthermore, Indonesia has joined the UNWTO International Network of Sustainable Tourism Observatories (INSTO) and will also pilot sustainable tourism projects in 20 regions in total, including 10 priority destinations.

“The more we preserve, the more prosperous we become,” said Arief Yahya, Indonesia’s Minister of Tourism. “These observatories will contribute to Indonesia’s sustainable practices in other fields.”

The UNWTO’s network of sustainable tourism observatories now stretches to 14 locations: eight in China, three in Indonesia, one in Greece, one in Mexico and one in Brazil.

UNWTO Secretary-General Taleb Rifai welcomed the move. “Institutional support is essential to ensure the sustainable development of the tourism sector and Indonesia is exemplary in coordinating all stakeholders to make these observatories a reality,” he stated.

Destination Happenings

HOTELS News & Views

Swiss-Belhotel International Celebrates the Opening of its first Zest Hotel in Bali Modern budget hotel brand continues expansion across Indonesia

Hotels News and Views

The new Zest Hotel Legian becomes the budget hotel brand’s seventh property in Indonesia, following existing locations in Surabaya, Yogyakarta, Bandung, Bogor, Batam and Tangerang, close to Jakarta’s Soekarno-Hatta International Airport. The brand is billed as offering “modern budget hotels with international standards”. The new Zest in Bali is located in the island’s Legian area and features 51 rooms, some with balconies overlooking the town. There are also internet stations, a fitness room, a vending machine dispensing cold drinks, a restaurant, the Jaen Bar & Kitchen and a rooftop pool deck which recently hosted the hotel’s sunset launch party.

Faull. Also in attendance were Zest Hotel International’s CEO, Emmanuel Guillard and the owners of Zest Hotel Legian, Ichsan Hidajat, Budi Hidajat and Suyoga Ayub from PT Tri-Asih-Sejahtera. “As the first Zest-branded hotel managed by Swiss-Belhotel International in Bali, the successful launch of the Zest Hotel Legian is a significant step in the continued development of the group, and also the growth of the Zest brand,” said Faull. Five more Zest Hotels are scheduled to open in 2016, including two city centre properties in Jakarta, a second Balinese hotel in Kuta and debut properties in the island locations of Belitung and Ambon.

Attending the rooftop launch party were a number of senior representatives from Swiss-Belhotel International, including the group’s Chairman and President, Gavin M.

Hotels News and Views

HOTELS: NEWS AND VIEWS

Montigo Spa Comes to Seminyak, Bali For travellers in search of spa treatments Following the success of their flagship spa in Batam at Montigo Resorts, Nongsa, Montigo Spa has opened a brand new sanctuary in Bali. Located along the famous Jalan Petitinget in Seminyak, which is also home to many popular upmarket restaurants, beach clubs and fashionable boutiques; the new spa is set to become the perfect hideaway for travellers in search of pampering and indulgence in a beautiful setting. Spa urbanites or families with children can enjoy a wide range of treatments, each perfectly suited to relaxing body and mind after a long day of shopping or sightseeing. Montigo Spa provides massage techniques handed down through the generations; invigorating homemade body scrubs, along with locally sourced, natural products and specially created essential oils, each embodying the attention to traditional expertise that underpins the Montigo Spa ethos. The spa also offers foot reflexology, manicure, pedicures and salon services.

The new spa is an oasis of calm and tranquility, nestled in the centre of one of Baliâ&#x20AC;&#x2122;s most bustling districts. Boasting nine treatment rooms, a foot reflexology lounge, salon and relaxation lobby area, the spa is designed to create an atmosphere of serenity and idyllic tropical escapism. In addition, there is also a new range of personal spa suites scheduled to open in early 2017; each a specially designed cocoon with rain shower and aromatherapy scents, offering guests privacy and a deeper relaxation experience. Montigo Resort itself features 108 expansive rooms and suites, along with a restaurant serving gastronomic delicacies, a bar to concoct refreshing beverages, a kids club for children and a 30-metre swimming pool.

Hotels News and Views

HOTELS: NEWS AND VIEWS

Beyond the Villa Experience at Ritz-Carlton Bali Redefining traditional retreats

“The Ritz-Carlton Bali is uniquely situated, with a combination of white sandy „ beachfront and elevated cliff-top setting on the southern top of the island. With the Indian Ocean providing a mesmerizing backdrop, The Ritz-Carlton, Bali welcomes guests to this luxury resort’s cliff-top setting in distinctive Balinese fashion – warmly, spiritually and full of new discoveries. The Ritz-Carlton, Bali has launched an enhanced villa experience, allowing guests to embrace all of the local touches and luxuries the resort has to offer. From dedicated 24-hour butler service, a personal shopper, wellness specialist and chef, to choosing from a selection of one-of-a-kind signature experiences, guests will take pleasure in knowing even the smallest of details are tended to with extraordinary care.

Welcoming guests to Bali with the outstanding standards of service that are synonymous with the brand, The Ritz-Carlton offers a 24-hour airport pickup service to welcome guests from the moment they arrive at the airport and ensure a seamless arrival to the resort. Throughout their stay, guests will have their own individual buggy and complimentary transportation via a personal driver, allowing them the freedom to set their itinerary and explore the island and all its wonders at their own pace.

Hotels News and Views

A fully immersive Balinese experience is guaranteed, with a personal shopper available to guide guests through the best shops and hidden gems of  the nearby town. During their stay, guests can also enjoy the expertise of personal wellness specialists – either holistic, energizing, or surfing tutors – in addition to a personal Chef for tailor-made in-villa dining. Guests are able to modify and personalize their experience like never before, ensuring a stay that is entirely unique and tailor-made to the travel tastes of each visitor.

Purification Ritual on the beach at sunrise, Market Visit and Culinary Cave cooking class, or private Movie Under the Stars in the villa garden.

Signature resort experiences are offered to each guest as part of the journey; a special additional treat selected by guests to make their stay even more memorable. Experiences on offer include a Sarong Concierge Program discovering the artistry of Balinese textiles, private Soul

Combining thoughtful design and décor with the beauty of its natural surroundings, all villas exude a contemporary and residential aesthetic – giving discerning travelers a sanctuary to escape everyday life and feel at home.

The Ritz-Carlton, Bali is built on two distinct levels, perched dramatically atop a cliff and along the sands of the beach, with the two connected by a soaring glass elevator. The resort features 313 suites and villas, six restaurants and bars, a wedding chapel, meeting and conference facilities, Ritz Kids, as well as The Ritz-Carlton Spa.

Hotels News and Views

HOTELS: NEWS AND VIEWS

Westin Hotels & Resorts Debuts in Jakarta The Westin Jakarta brings well-being initiatives to the nation’s capital Westin Hotels & Resorts, part of Starwood Hotels Resorts Worldwide, Inc. has announced the opening of The Westin Jakarta. The organization’s first hotel in Indonesia’s capital is also set to become the highest hotel in the country, with its Sky Lobby Situated on the 52nd Floor. The Westin Jakarta boasts 272 well-appointed guestrooms and suites with uninterrupted views of the city. Designed by Hirsch Bedner Associates (HBA), one of the world’s leading hospitality interior design firms, the hotel’s interior design was inspired by natural, organic forms and textures that interpret the landscape and are translated throughout the hotel through dynamic patterns and materials. Illustrated through the chandeliers and artwork, the hotel’s contemporary design features contextual elements, including traditional Indonesian motifs and ikat patterns.

“A restorative retreat in the heart of the bustling city” was how Arun Kumar, General Manager of The Westin Jakarta, described the hotel. “The Westin’s well-being offerings will fuel and energize our guests’ every move”, he added. The Westin Jakarta features an idyllic spa as well as fitness studio, boasting state-of-the-art exercise equipment in an open, airy space. The hotel will also offer Westin’s gear-lending program in partnership with New Balance, allowing guests to pack light and stay fit with New Balance shoes and clothing for use during their stay. Four unique dining venues serve a variety of culinary options in nutrient-rich and delicious menus, featuring local and international cuisine with 7 live cooking stations. Guests can also enjoy nutritious treats and a gourmet cup of coffee on the go. Perched on the top three floors of the building, the Henshin Restaurant features Nikkei Cuisine with Japanese-Peruvian Flavors prepared by specialty chefs, as well as a rooftop

Hotels News and Views

alfresco bar featuring the hotel’s signature beverage program, serving up a fresh selection of expertly mixed cocktails infused with natural ingredients. Breathtaking 360-degree views of Jakarta form the backdrop of the Westin’s banquet area, with a 200-guest capacity. For events and weddings, the hotel offers 3,000 square meters of function rooms, including the Java Ballroom on the Ground floor with a maximum capacity for 1,500 guests. Westin Hotels & Resorts lives its philosophy “for a better you” through the organization’s six pillars: feel well, work well, move well, eat well, sleep well and play well. With more than 200 hotels and resorts in nearly 40 countries and territories, Westin Hotels & Resorts is bringing wellbeing to guests all over the world. The Westin Jakarta is set to bring a much-needed dose of healthy living to the hotel scene in Jakarta.

Hotels News and Views

HOTELS: NEWS AND VIEWS

InterContinental Resort Bali Opens New Sayana Lounge Exclusive new facilities for early arrivers and late leavers

It’s a common cause of irritation for travellers and holiday makers; arriving at your hotel before the official check-in time, then waiting in a kind of stasis for the holiday to begin. It can be equally frustrating to have to check out at a fixed time, just as you’re getting used to your new surroundings. The InterContinental Resort in Bali is helping to make these problems a thing of the past. This week the hotel proudly opened its brand new Sayana Lounge – a purpose-designed resting place which offers lockers, showers and changing facilities, as well as a plush lounge and open air terrace, where guests can enjoy an extended stay, free of charge until either their room is ready or until their scheduled time of departure. The name comes from Sanskrit - Sayana (सायन), meaning ‘a place for rest before journeying again to Ayana.’ “Ayana” itself means “our true goal, direction” or more specifically “a good path” in terms of one’s life journey. Located on the ground floor of the Resort, the Sayana lounge will ensure all visitors’ journeys are as comfortable and

Hotels News and Views

hospitable as can be, from start to finish, with no more precious holiday time wasted in stasis between checking in or out. The chic and elegant 24-hour lounge resonates with the essence of Bali - showcasing local craftsmanship and intricate wood carved features, to ensure that the ambience of the island greets guests upon their arrival and remains with them until the moment of their departure. The lounge is furnished with air conditioning, comfortable seating and a refreshment bar, along with TV, Wi-Fi, universal power points and complimentary tea and coffee making facilities. Outside the main lounge is a large open-air veranda, with plentiful cushioned seating overlooking the Resortâ&#x20AC;&#x2122;s beautiful lagoon. International travel can be tiring, so Sayana Lounge is the perfect place to relax and unwind after a long flight, watch the latest entertainment, catch up on emails, or shower and change after a day beside the pool before being transferred to the airport.

Hotels News and Views

HOTELS: NEWS AND VIEWS

Mulia Resort & Villas Launches New Unity Garden New beachfront venue for wedding receptions and events

Set against the backdrop of Baliâ&#x20AC;&#x2122;s stunning Nusa Dua coastline, the Mulia and Mulia Resort & Villas is 30 hectares of extravagance, serenity and indulgence. By adding to their existing facilities, the breathtaking resorts are redefining sophistication.

This month, the Mulia announced the grand opening of their superb new Unity Garden, a 2,000sqm multi-function event venue. The garden is perfectly placed in a location that features panoramic views of the Indian Ocean and the picturesque Balinese Geger Temple perched on the cliff of Nusa Dua bay.

Hotels News and Views

â&#x20AC;&#x17E; â&#x20AC;&#x153; One of the most exclusive and luxurious Bali resorts

Enjoy exclusivity and luxury at the first designated purity reserve in the world, which features superbly designed rooms and suites, along with an abundance of recreation facilities. A private pool, secluded gardens and lush landscapes surround the exquisite villas, where butler service and amenities of an unparalleled island experience.

The Unity Garden is divided into three areas - a deck and grass area that is perfect for a welcome cocktail reception or entertainment, while the main lawn can seat more than 600 guests in a round-table setting, or as many as 1,000 if they choose to dine cocktail-style.

The resort also features two large ballrooms and 15 conference rooms, to cater for up to 5,000 guests in total. In addition to its two wedding chapels and eight dining destinations, the Unity Garden makes the venue perfectly suited to extravagant wedding celebrations or memorable corporate events.

Hotels News and Views

HOTELS: NEWS AND VIEWS

New Favehotel Opens in Kuta Archipelago brings new budget option to Bali Indonesia’s Archipelago International has opened another new budget hotel in Kuta, Bali’s main visitor area. Opening this month, favehotel Kuta Kartika Plaza is ideally located next to the Discovery Mall, right by Kuta beach and within walking distance of the area’s main dining and entertainment venues.

The new hotel offers a total of 108 air-conditioned rooms, all featuring 32-inch LED TVs, fast and free Wi-Fi and power showers. There are also swimming pools for adults and children, a rooftop cafe and three meeting rooms, to make guests’ stay as comfortable as possible. Archipelago’s Director of Operations. Winston Hanes, describes favehotel Kuta Kartika Plaza as another great example of their most successful budget brand: “the rooms are bright and comfortable, giving the budget traveller everything they need. Add to that the great location next to Discovery Mall, the rooftop pool, meeting rooms and a great street-front restaurant and we have a super property which we are sure will be successful.” Archipelago’s expansion continues in Indonesia with the opening of favehotel in Kuta; the favehotel brand now has five properties in Bali, with more than 46 operating nationwide.

Hotels News and Views

HOTELS: NEWS AND VIEWS

Sthala Ubud Bali

Hotels News and Views

Sthala Ubud Bali, A Tribute Portfolio Hotel and managed by Starwood International Hotels & Resorts, has recently opened its doors to guests. Located just to the north of Denpasar in the cooler hills of Ubud, this new five-star hotel sits amidst lush green landscapes and the beautiful scenery of the Wos River, framing this luxurious new property in Lodtunduh, Ubud. The hotel offers a serene and picturesque alternative to the hustle and bustle of Bali’s coastal beach areas. The Sthala Ubud offers 143 luxuriously appointed rooms and suites, a restaurant and bar, two swimming pools, function hall, rooftop bar, lobby deli, gym, spa and fitness centre. All rooms and suites have been designed to blend the requirements of modern day life with the unique ambience and decor of Bali.

don’t have to wander far to find rustic villages and other cultural destinations particular to Bali, with marvelous views, refreshing air and lush forest also conveniently close by. For business gatherings or private party purposes, a 200-seat multi-purpose hall caters to the needs of guests with style. Each of the two swimming pools are structured to amaze, with different scenery and ambience incorporated into their layout. The swirling warm waters of the hotel’s outdoor Jacuzzi will unwind both body and mind. Guests can indulge further at the hotel’s very own spa, where spa oracles determine customized treatments tailored to guests’ tastes and requests. With so much on offer, the Sthala Ubud Bali promises to give guests a memorable stay in a stellar location, immersed in and inspired by the peace and tranquility of Bali.

Designed with guests in mind, the hotel provides natural peace and quiet, with an experience carefully constructed to soothe the soul. Guests

Hotels News and Views

DINING: Restaurant & Venues

Indonesia is a culinary wonderland for travellers with taste. From humble street food served up in a traditional setting, to chic urban cafes and beachfront backpacker comfort food, thereâ&#x20AC;&#x2122;s something for everyone here. This section features a few of the highlights and gives a flavor of Indonesiaâ&#x20AC;&#x2122;s culinary variety, featuring three locations with enough tasty and photo-friendly fodder to satisfy even the most discerning of foodies.

Dining Of Restaurants & Venues

Kaum -

Potato Head Beach Club, Bali Opening September 2016 in Seminyak, Kaum - meaning “clan” or “tribe” in the Indonesian language - offers a unique take on the archipelago’s deep and varied culinary traditions. An authentic Indonesian restaurant, Kaum pays tribute to over 600 ethnic groups. The team behind Kaum travelled the vast 18,000 islands that make up Indonesia to find and document rare and indigenous cooking methods, ingredients and flavours. This culinary collective also developed relationships with ethnic tribes and collaborated closely with small-scale food producers. As a result of these efforts, both the menu and ambience at Kaum combine the exotic with the familiar, presenting a range of flavours that accurately reflect Indonesia’s heritage. Opening hours: to be confirmed

Dining Of Restaurants & Venues

Hario Coffee Factory AEON Mall, Jakarta

Hario was founded in 1921 in Japan and has since forged a name for itself as a stellar manufacturer of the heat-resistant glass needed for great coffee brewing. Hario supplies cafes, baristas and coffee connoisseurs the world over. The company is taking their expertise in a new direction, with the opening of their first Coffee Factory, located at AEON Mall, BSD, South Tangerang in Jakarta. The Coffee shop officially opened on 4 September and offers all coffee drinks made with products from Hario. In addition to coffee, there is also a range of products, allowing visitors to peruse the various potions and paraphernalia and then buy. From home brewers and bean roasters, to cafĂŠ kids and working caffeine pit stops, all lovers of quality coffee will find something to enjoy here. Opening hours: 10am â&#x20AC;&#x201C; 10pm

Dining Of Restaurants & Venues

Dream of Kahyangan Art Resto Surabaya

Dream of Kahyangan Art Resto serves up top quality Indonesian food in a beautiful and traditional setting. The architecture of the restaurant pays homage to the blend of Javanese and Chinese cultures that so deeply inform the landscape of contemporary Indonesia. Guests can choose to dine either inside, surrounded by the restaurant’s collection of antique objects, or outdoors on the scenic patio. Specialties include traditional Indonesian fare such as Nasi Goreng, milkfish, grilled beef ribs with sweet chili sauce, and crispy kangkung, a popular side dish consisting of fried spinach and served up with fresh garlic and chili. The menu, décor and even the prices, give visitors an authentic flavor of traditional Indonesian street food dining, in an ornate and dreamlike setting. Opening hours: 10am – 10pm

Dining Of Restaurants & Venues

AVIATION Flying In & Out Rubric

FLYING IN AND OUT: AVIATION NEWS

FAA RULING OPENS NEW DIRECT FLIGHTS FROM USA TO INDONESIA

Indonesian airlines are looking forward to a range of new direct flights to and from North America thanks to a recent upgrade of the industryâ&#x20AC;&#x2122;s safety rating by the Federal Aviation Authority. Only countries with a Category 1 rating are permitted to open routes to the USA and Europe. Indonesia has had Category 2 status since 2007. A Category 1 rating is assigned to countries that satisfy the laws and regulations necessary to oversee air carriers, with a civil aviation authority that can demonstrate requisite standards in relation to technical expertise, trained personnel, recordkeeping or inspection procedures.

Aviation : Flying In & Out

of regulators and operators remaining consistent in maintaining the safety standards to uphold this achievement.

The latest FAA audit began in early 2015 and assessed three main aspects of Indonesia’s air transport industry: regulations, operation and airworthiness. The review confirmed that Indonesian airlines’ resources are now in compliance with International Civil Aviation Organisation (ICAO) safety standards and the Category 1 rating was granted to Indonesia. In a recent interview, Indonesia’s Transportation Ministry’s Director of Aircraft Operation and Airworthiness, Mohammad Alwi outlined the impact of this announcement: “The upgrade to Category 1 will bring trustworthiness to Indonesian airlines and aircraft industries, including the manufacturing side, the aircraft leasing business, the insurance and the economy.“ He also stressed the importance

The upgrade was announced shortly after Jakarta’s Soekarno-Hatta International Airport opened the doors of the brand new U$558 million Terminal 3. With the confirmation of Category 1 safety status and a state-of-the-art terminal ready to receive international arrivals, the way is clear for growth in Indonesia’s inbound tourism sector. A Garuda Indonesia spokesperson told the Wall Street Journal that the carrier is already considering services to New York or Los Angeles beginning next year. Garuda Indonesia plans to move its Jakarta international operations to the more spacious confines of Terminal 3 early next year and could be the primary beneficiary of the FAA’s new determination. The whole travel and tourism sector in Indonesia is set to reap the rewards of this upgrade from the FAA, due to the influx of American visitor and the elevated status it is sure to bring to the Indonesia aviation industry as a whole.

Aviation : Flying In & Out

FLYING IN AND OUT: AVIATION NEWS

Taxi Links to Lake Toba From Silangit Airport More and more airlines are flying to Silangit Airport in Sumatra from all over Indonesia and beyond, connecting travellers to this developing hotspot of tourism. A range of new flights connecting to Kualanamu in Medan have greatly reduced travel time and made Lake Toba and the surrounding area of Sumatra more easily reachable. Medan lies about 5 hours’ drive from Lake Toba, Silangit lies closer but it is still some 1.5 hours ride from Lake Toba, so there remains a need for transport to get to the various towns around the Lake. In order to facilitate this step of the journey, the local taxi service has been revamped, standardized and developed to provide fixed rates and reliable travel for visitors to the area. Recently, directly after the staging of the resplendent Lake Toba Independence Day Carnival, Indonesia’s President Joko Widodo declared Lake Toba as an ecotourism Destination. There are 7 regencies surrounding Lake Toba, which are Samosir, Toba Samosir, Simalungun, North Tapanuli, Karo, Dairi, and Humbang Hasundutan.. Silangit is located in the North Tapanuli regency, and today flights to Silangit Airport are served by national flag

carrier Garuda Indonesia, Sriwijaya Air, Lion Air and Susi Air. Garuda serves Silangit also direct from Jakarta. Soon Silangit will be extended so it can receive larger aircrafts and its terminal much improved to be ready by early next year. In addition, extensive infrastructure improvements are being built in the area, including new roads and visitor facilities. Taking a taxi to your destination around Lake Toba is simple. The official taxi counter is located outside the arrival hall (outside the main building) with banner taxi’s tariffs well displayed. The taxi fare is calculated by destination to each district. Unless you plan to stay in a remote village, whereby an additional cost will be charged. Tourists can simply tell the officer at the counter about their destination, pay the fare according to the list and proceed to the taxi with the receipt. One minibus carries up to 4 passengers including luggage. The airport taxi service is available until 5pm. A full list of fares and destinations is available on the Wonderful Indonesia website.

Aviation : Flying In & Out

FLYING IN AND OUT: AVIATION NEWS

New Flights Connecting Vietnam with Jakarta and Denpasar Vietnam Airlines has announced it is set to open two new direct flights linking Hanoi to Jakarta and Denpasar respectively. The Vietnamese government intends to strengthen ties and trade relations with Indonesia, whilst also facilitating easier travel for tourism. Vietnam is targeting visitor from Indonesia specifically and expects to see a marked increase in the number of Vietnamese visitors to Indonesia flowing in the opposite direction as a result of these new routes. „We want to increase the number of visitor visits from Indonesia to Vietnam and vice versa,“ said the Ambassador of the Socialist Republic of Vietnam to Indonesia, Hoang Anh Tuan, at recent celebrations to mark Indonesia’s independence. Both governments have identified tourism as a key growth sector, which can serve as a bridge between the two emerging Southeast Asian nations. The impact of international tourism can deliver a positive contribution to both countries, as well as maintaining long-standing political relations initiated by the founding fathers Sukarno and Ho Chi Min. Indonesia’s MICE sector is set to become a key beneficiary of the relationship with Vietnam. In 2013, the two countries exceeded their trade

target of US $ 5 billion and two years later, in 2015, the trade value between Indonesia and Vietnam reached US $ 5.59 billion, with the trend of the last three years representing an increase of 6.47 percent. Vietnam and Indonesia have seen an increasing number of their citizens visiting the other country, reaching about 100,000 in 2013 from nearly 95,000 a year earlier. According to the Bali Regional Office of Justice and Human Rights, Vietnamese arrivals to the island have been increasing steadily every year since 2009. In 2013, 9,495 Vietnamese nationals chose Bali for their holiday destination – an increase of nearly 15% on the previous year. Vietnam was one of the original members on Indonesia’s list of 15 countries that can enjoy visa-free travel and has since been included in each of the revised and expanded lists from October and June 2015 and March 2016. These relaxed visa regulations, combined with close diplomatic and corporate ties, have created a special relationship between these two ASEAN neighbors. Thanks to the new flights from Hanoi, tourism arrivals to Indonesia from Vietnam are expected to grow significantly in the coming months.

Aviation : Flying In & Out

FLYING IN AND OUT: AVIATION NEWS

Garuda Indonesia Announces Plans For Flights to USA via Japan

Following on from the FAA ruling in August, Garuda Indonesia has unveiled plans to recommence flights to the United States starting next year. As expected, the airline will focus its new services on Los Angeles or New York, as these two cities represent the highest market potential. Garuda believes that the new flights between Indonesia and the US can attract up to 400,000 more visitors to Indonesia each year. Last month’s ruling from the Federal Aviation Administration (FAA) confirmed that Indonesia now complies with International Civil Aviation Organization (ICAO) safety standards and has been granted a Category 1 rating. In response to the International Aviation Safety Assessment (IASA) Category 1 rating, Garuda Indonesia is now able to establish services to the US. Garuda Indonesia‘s Vice President of Corporate Communications, Benny S. Butarbutar, said, „Our plan to re-operate the US flight service is expected to strengthen Garuda‘s position as a global aviation player. With the upgraded rating

Aviation : Flying In & Out

from FAA which recognizes the Indonesia aviation safety and security standard, we are trying to realize our plans sooner.“ In 2014, Garuda Indonesia entered into a codeshare partnership with Delta Airlines, a member of SkyTeam, for flights to Los Angeles and Seattle via Tokyo Haneda. Garuda has already started work on a feasibility study looking at market potency, profitable routes and transit permits from Japan‘s aviation authorities. „We are planning to operate wide body Boeing 777-300ER on US routes. The flight will transit at Tokyo

Narita prior to flying to the US from Jakarta. Japan still grants the ‚Fifth Freedom Right‘ to Indonesian carriers, which allows Garuda Indonesia to fill up the seats - and further increase the passenger load factor - for our flights to the US,“ Benny said. Garuda is the first airline to capitalize on the new FAA status and bring into effect previously agreed partnerships that can open up new channels and revenue streams, with a substantial new demographic of American visitors. With such plans already in place and the way clear for American arrivals, Indonesia’s tourism landscape is set to benefit and grow towards the government target of 20 million annual visitors by 2019.

Aviation : Flying In & Out

FLYING IN AND OUT: AVIATION NEWS

New Service From Bali to Flores by Garuda Indonesia Garuda Indonesia has opened a new service connecting Denpasar, Bali and Maumere, Flores, starting from 22 September 2016. Garuda will fly four times per week from Bali to Flores, on Tuesday, Thursday, Friday and Sunday. The new flights will leave Bali at 7:00 am and land in Maumere at 10:00 am local time. The return flight from Maumere will leave at 10:55 am and land in Bali at 12:55 pm The manager for Garuda Indonesia in Bali, Micky Irfandi, told RadarBali.com that the new service represents the airlineâ&#x20AC;&#x2122;s support for the government program to achieve 20 million visitor arrivals to Indonesia by 2019 and its efforts to meet the demand from many European visitors to visit and explore the eastern end of the archipelago, particularly Flores Island. Mr. Irfandi added that the new service would be using ATR aircraft with a seating capacity of 70 passengers. Garuda is confident that within two to three months the service will achieve an occupancy rate of 85%.

Aviation : Flying In & Out

CELEBRATIONS

FESTIVALS & EVENTS

CELEBRATIONS: FESTIVALS & EVENTS

Lake Toba Festival 9-12 September Having successfully staged the spectacular Independence Day Carnival last month, Lake Toba in North Sumatra will continue its festivities by holding the Lake Toba Festival on 9th to 12th September 2016. This year, the festival will be centered at Muara, in the North Tapanuli Regency. Lake Toba Festival features music, arts and crafts, traditional sports competitions, a tourism seminar and exhibitions. Among the many highlights of the festival, visitors can enjoy the Decorated Floats Parade, 4 Puak Colossal Dance, Lake Toba Caldera Geo Park, 5K Cross country Run, Folk Swimming Competition, Solu Dragon Boat Competition, Mocak and Tor-tor Tumba Dance, Toba Beauty Pageant and many more. The festival will also feature art performances from the regencies around Lake Toba including from Sibolga, Batubara, Dairi, Karo, Samosir, Toba Samosir, Padang Lawas, and North Tapanuli.

Celebrations - Festivals & Events

CELEBRATIONS: FESTIVALS & EVENTS

Lembeh Strait Festival 7-10 October The Lembeh Strait is a long and narrow strip that separates the mainland of Sulawesi and Lembeh Island. It is famous for its underwater wonders, and located just by the port town of Bitung, near the city of Manado in North Sulawesi. The whole area will come alive with a large variety of festivities when the Lembeh Strait Festival takes place from 7th to 10th October 2016. The Festival will feature exciting activities including an Underwater Photo Competition, Culinary Festival, Masamper Cultural Festival, Motocross Competition, a Maengket Cultural Festival, numerous traditional folk games, competitions and a whole lot more.

The Lembeh Strait is 16 km long and only 1.2 kilometres wide, yet in these narrow waters no fewer than 88 diving spots have been discovered. There are hardly any currents, and throughout the year the waters remain a warm 24 to 30 degrees Centigrade. Its unique eco-system has made this the home of flamboyant squid, mimic octopus and furry frogfish. Their exceptional beauty have made these creatures rare subjects for underwater photographers. For this reason marine photographers call the Lembeh Strait â&#x20AC;?the Mecca of Macro Photographyâ&#x20AC;?.

Celebrations - Festivals & Events

CELEBRATIONS: FESTIVALS & EVENTS

Ubud Readers and Writers Festival 2016 26-30 October Southeast Asiaâ&#x20AC;&#x2122;s largest and most renowned cultural and literary event, Ubud Writers and Readers Festival (UWRF), will return this year for its 13th edition on 26th to 30th October 2016 in Ubud, the cultural heart of Bali. The Festival brings together a diverse mix of Indonesian and international writers, speakers, thinkers, artists, advocates, commentators and activists, to create a space for cross-cultural dialogue and connection. From literary luminaries to rising stars, political insiders to human rights activists, feminist filmmakers to social advocates, plus an undercover journalist, a beauty queen, a comedy icon, Celebrations - Festivals & Events

a World Poetry Slam champ, and more, this is truly a literature fiesta for all. This year, the festival has chosen the powerful 6th century Hindu philosophy of ‘Tat Tvam Asi ‘– or ‘I am you, you are me’, which stands for compassion and unity in a world where division has, increasingly, become the norm. The festival champions the transformative and revelatory power of literature and the arts. This powerful ideology is also crucial to the collective identity of Indonesia – uniting people from incredibly diverse religious, ethnic, cultural and historical backgrounds to share common respect and understanding.

With topics ranging from the question of human rights and human dignity, to the real and imagined ideas of home, the evolving world of journalism, and how we live, care, punish and nourish in the 21st century, the UWRF is set to continue its role as Southeast Asia’s leading festival of words and ideas.

Celebrations - Festivals & Events

GETTING UP CLOSE WITH

PANORAMA DESTINATION

GETTING UP CLOSE WITH: PANORAMA DESTINATION

Panorama Destination: Supporting South Sumatra as a Potential Tourist Destination

In order to unearth and identify tourism destinations located in South Sumatra Province, the Tourism Office of South Sumatera recently held a seminar entitled â&#x20AC;&#x153;Exploring the Potential of South Sumatera for European Tourists in 2017â&#x20AC;?, hosted at Hotel Arista Palembang on Monday 22 August 2016. Together with the Indonesian Marketing Association (IMA), Indonesian Hotel General Manager Association (IHGMA) and Garuda Indonesia, Panorama Destination is participating in the development of South

Sumatra as a potential tourism region. The aim of the seminar was to provide an introduction to the interesting tourism environment and bring the beauty of South Sumatera to the attention of the world. With a target to turn South Sumatra into one of the most popular destinations with European visitor, Panorama Destination will later be invited to visit a number of places of interest in South Sumatra, so that the company can better provide recommendations for holiday destinations to European visitor.

Getting Up Close With Panorama Destination

South Sumatra is considered to be the perfect candidate for further development to its tourism infrastructure, with its diverse wealth of cultures and tourism sites. To that end, and through this program, Panorama Destination will take part and contribute to marketing the potential of South Sumatra as a visitor destination. Garuda Indonesia operates ten flights from Jakarta to Palembang, 1 from Medan, 2 to Denpasar Bali and 2 to Bangka Island every day.

Getting Up Close With Panorama Destination

Meet Our Team

Ruruh Wicaksono Named as New Team Leader Ruruh Wicaksono has just been appointed as Team Leader for inbound tourism from the Middle East, South Asia and Central Asia for Panorama Destination. He is tasked with improving quality engagement with clients and suppliers; forging partnerships and business networks internationally to maximize results. Ruruh has 20 years of experience in inbound marketing for the Russian, Middle East and MICE Markets, most recently in his position as Inbound Manager for Middle East and Asian Market at Marintur DMC. It was here that he fine-tuned his focus, developed a flair for generating business and orchestrated key contacts in the Middle East and Asian markets. Ruruh’s experience, his passion and his proven track record made him the ideal choice for Panorama, as the company branches out and reaches a diverse and exciting range of new customers. Since graduating from PPLP Dhyana Pura Tourism School, Ruruh has progressively built a career in the hospitality industry and inbound marketing. Since 1996, he has cultivated his passion for making people smile through his expertise in his field. A love of travel and exploration permeates everything Ruruh does. In his private time, he loves to relax with family and take them on trips out of town to seek new and interesting destinations. It is this trailblazing spirit that has helped Ruruh uncover so many unique surprises and memorable holiday experiences for his guests too. He believes this enterprising approach is a must if you work in the travel industry: “you always need to offer something original and exciting”, said Ruruh. “People-to-people relations are essential in this business; clients are seeking confidence and reliability”, he added. Over the years, countless holidaymakers, agents and guides have put their confidence in Ruruh, and he has been able to deliver. This new appointment with Panorama Destination is set to offer up his expertise and experience to a whole new world of travellers. Panorama Destination is pleased to welcome Andi to their team and look forward to the insights and experience he can bring to future operations, delivering outstanding tours and services across Indonesia for Indian and Middle Eastern nationals.

Getting Up Close With Panorama Destination

W W W. PA N O R A M A - D E S T I N AT I O N . C O M