EXPEDITION & ADVENTURE GUIDE 2015–16
V7545
EDITOR’S LETTER
Welcome to cruise adviser’s Expedition & Adventure guide for 2015-16. Look out our bumper-issue 2016 Preview coming in December and Ex-UK 2016 in January
Cruise Adviser
Expedition & Adventure 2015–16 CRUISE ADVISER EXPEDITION & ADVENTURE GUIDE 2015–2016 CA-4
Working on cruise adviser’s first-ever Expedition & Adventure guide got us thinking about our own personal dreamholiday destinations. We all have bucket-lists – whether our ideal getaway is scaling Kilimanjaro or two weeks spent within splashing distance of the pool. Of course, many of these dream destinations remain just that. Transporting yourself to the other end of the world can take time, money, effort and know-how. And, thus, some customers don’t even consider making these trips a reality. But, fuelled by a growing market, which includes an increasingly ambitious clientele, and a desire to stand out, mainstream cruise lines have begun to expand into new territories. Add this to those lines already committed to exploration and you realise the world is a smaller place than it once was. Many of the more out-there destinations have become regular ports of call. Not everyone wants to channel their inner explorer, of course, meaning this cruise adviser looks at both trips that fall under traditional expedition – such as Antarctica (p20) – and adventure – such as our cover feature on a Viking River Cruises trip down China’s Yangtze (p12). Comfort Zone (p34) allows you to educate customers on what to expect: is the trip for luxury lovers who want to see something different or intrepid travellers motivated by adventure? On p8, Silversea Expeditions’ Conrad Combrink explains how new itineraries are scouted out, while our How To Sell guide, which starts on p37, and Directory (p53), aim to equip you with all the details you need to get customers on board. Remember, a trip of a lifetime for your customer means a lifetime of bookings for you. We hope you enjoy reading. EXPEDITION & ADVENTURE GUIDE 2015–16
Sam Ballard and Anthony Pearce Publishers of cruise adviser CRUISE-ADVISER.COM
Contact us Editorial Sam Ballard sam@cruise-adviser.com +44 (0)780 962 2541
Anthony Pearce anthony@cruise-adviser.com +44 (0)783 576 8383
Press info@cruise-adviser.com
Sales advertising@cruise-adviser.com
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Cruise Adviser is published six times a year (Ex-UK, River, Family, Luxury, Expedition & Adventure and Preview guides) by Waterfront Publishing Limited (registered number: 08707515). All rights reserved. Reproduction in whole or in part without written permission is strictly prohibited
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CONTENTS
Cruise Adviser
CRUISE ADVISER
Expedition & Adventure 2015–16 is here to entertain and inform. In the first half of this guide you will find in-depth features and opinion on expedition and adventure cruises, while the second half has our extensive listings in the form of the How To Sell guide and Directory. cruise adviser
EXPEDITION & ADVENTURE GUIDE 2015–2016 CA-4
Features
EXPEDITION & ADVENTURE GUIDE 2015–16
To the ends of the earth
9
Intrepid explorer Conrad Combrink, director of expeditions at Silversea, talks us through how his recces become new itineraries and shares some of his own favourite destinations
OPINION
ave you ever wondered who is in charge of an expedition fleet? Who is the person who decides that they will take millions of pounds of hardware and sail it into virtually unchartered waters? How much infrastructure does there need to be before a company decides to take its loyal passengers to that destination? Will they even book? For Silversea Expeditions, that man is Conrad Combrink, who, arguably, has the best job in the world – from scouting out new destinations to deciding what passengers will do when they arrive. We spoke with him about the challenges of operating a luxury expedition line. cruise adviser:
Eastern promises
12
writer Joe Mofrad joins travel agents on Viking River Cruises’ magnificent tour of China, taking in Beijing, Shanghai and the Yangtze river
What turns a cruise from a traditional sailing into an expedition? Conrad Combrink: It is how we interpret the destination. An expedition
cruise adviser
Calendar
TITLE
Intrepid explorer Conrad Combrink, of Silversea Expeditions, talks to cruise adviser about how his recces become new itineraries, and his own favourite places on earth
H
Conrad Combrink, director of expeditions
voyage experiences the destination more than a cruise; we do more when we are there. We still focus on the onboard experience – it is a luxury hotel – but we do different things. There can be an overlap, too – but it is what you do while on that holiday that sets it apart. You can use the zodiac to get to a remote castle rather than boarding a bus and taking a half-hour drive. Expedition experiences don’t have just be about remote destinations. We do expedition cruises to the British Isles and the Caribbean, too. What destinations do you have on your radar right now? We recently announced a new itinerary that is very exciting: we are going to be the first cruise line ever to visit Bangladesh (see boxout). To make something like that a reality there are a number of steps – first I sit down and do my research, and I loved what I read. Secondly, I go out and see the place myself. I have to be honest, when I first arrived I was disappointed. I was shown the typical sites by some established tour operators. But, luckily for me, I couldn’t cancel my trip and ended up doing something I love – exploring. I went out and found my own way. I visited remote
villages that had never had any exposure to tourism before. It was incredible. How hard is it to get the balance right between new destinations and passenger safety? You don’t want to be so ambitious that you fail. You have to make sure that you retain the safety of your guest at all times. But visiting many of the destinations that we do within a single itinerary is hard on its own. Take West Africa, for example. If you travel there you need a hotel, but a hotel needs electricity, which needs a generator, which means you also need a mechanic, cars and so on. When infrastructure isn’t in place that can mean it’s surprisingly expensive. What we do with these destinations is make them accessible to the modern traveller. We go to places that Shackleton visited under real hardship. We offer the same destinations to the modern expedition traveller. What is your favourite destination? That’s like having to say who your favourite child is! That being said, I would probably choose Papua New Guinea, the Solomon Islands and Vanuatu. To walk on beaches untouched by tourism is something
CRUISE-ADVISER.COM
10
A Galapagos Islands iguana
Bangladesh maiden cruise, February 11, 2017 Colombo, Sri Lanka Galle, Sri Lanka Kirinda (Yala National Park), Sri Lanka Trincomalee, Sri Lanka At Sea At Sea Port Blair (Andaman Archipelago), India Ross Island (Andaman Archipelago), India Henry Lawrence Island, India Inglis Island (Andaman Archipelago), India Port Blair (Andaman Archipelago), India At Sea At Sea Chittagong, Bangladesh Maheskali Island, Bangladesh Hiron Point, Bangladesh Kokilmoni (Sundarban), Bangladesh Charaputia, Bangladesh Harbaria, Bangladesh Kolkata, India Kolkata, India CRUISE-ADVISER.COM Kolkata, India
See Directory, p53
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TITLE
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Wonderful world
Where should customers go to see the most fascinating animals in the world? These are the creatures guaranteed to get wildlife-lovers purring
#1
ANTARCTICA Five bucket-list destinations accessible by cruise ship 20
CRUISE-ADVISER.COM
What do you envisage the future holding for Silversea Expeditions? We have expanded a lot over the last couple of years. Once we have Silver Cloud that will mean a fleet of four ships – with the Silver Discoverer, Silver Galapagos and Silver Explorer. Do we have further plans for expansion? Not right now, but I firmly believe in the future of expedition travel.
––––– EASTERN PROMISES –––––
Five bucket-list destinations, five stunning pictures. From the Arctic Circle to Japan, cruise adviser looks at a few of the dream-holiday locations accessible by ship
Animal collective
Some conservationists say ships should not be visiting Antarctica. What would you say to them? The area we visit in Antarctica is so small that we do not have a lasting impact. We are members of the International Association of Antarctica Tour Operators (IAATO) and, as a responsible tour operator have helped develop best responsible practice. I can guarantee you that every member of IAATO wants Antarctica to remain untouched so we ensure that we have
a transient impact on the area. It’s worth noting that tourism creates an awareness of these areas, too, which allows us to lobby governments, which otherwise would have a free-for-all and exploit the region. Tourism, when done properly, has a very good impact on places like Antarctica, the Arctic, Papa New Guinea and Bangladesh. We benefit the area financially but also help bring in things such as school supplies.
18
Can I cruise to Antarctica in summer? When’s the best time to go to the Galapagos Islands? We have all the answers here
Wonderful world
very special. It is one of the best cultural experiences you can ever have. It is life changing. In Vanuatu, we take people ashore – onto the beach by zodiacs and then 45 minutes by pick-up truck up a volcano, which is one of the most active in the world. You can see the lava churning and hear the volcano roar as the sunsets. These are the kind of experiences we can provide on an expedition vessel.
CRUISE-ADVISER.COM
While a cruise is often the best way to explore a far-away land, for Antarctica, it’s pretty much the only way. Since 1957, small-scale expedition travel has been available to the planet’s coldest, driest and windiest continent – but, as a destination, it has retained its mystery. While up to 5,000 people reside at research stations scattered across the 5,400,000 sq mile area, there are no towns, no cities and no permanent inhabitants. Just 100 years on from the likes of explorers Scott, Shackleton and Amundsen, between November and February, tourists are able to take in the icy wilderness, and see leopard seals, humpback whales and, of course, penguins (see p30), in safety, with trips approved by IAATO (the International Association of Antarctica Tour Operators). Cruises often sail from Argentina – sometimes taking in the Falklands and South Georgia – and head to the breathtaking Antarctic Peninsula, the most northernmost part of the mainland. For example cruises, see p49, 50, 51 CRUISE-ADVISER.COM
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Worldwide Cruise Collection Voyages of discovery and adventure... The Worldwide Cruise Collection 2016 showcases the diverse and exciting worldwide destinations visited by Cruise & Maritime Voyages. Our small to medium sized cruise liners sail to distant shores in style and comfort on wonderful voyages of discovery and adventure. Worldwide Voyages Amazon & West Indies - a thrilling adventure to the most diverse eco-system on earth South American Treasures - includes Rio, Buenos Aires, the Falkland Islands and Tierra del Fuego Treasures of the West Indies – winter escape to twelve sun-splashed islands Canada in the Fall - a spectacular discovery of Eastern Canada cruising the St Lawrence River Grand Maiden Round the World Cruise 2017 Around the world in 120 days aboard the impressive Magellan. Plus, shorter sector options and combinations with Astor’s voyages to/from Australia. Voyage Service to Australasia The stylish, premium Astor offers a great opportunity to experience the bygone halcyon days of long distance sea travel on a voyage to/from Australasia.
Book on l ine at : ww w.cruise a ndma ritime.c om Ca ll: 0 8 4 4 4 1 4 6 1 6 1 A ge n c y Sal es: 0844 4 1 4 6140 Brochures : w w w. tr a d e - ga te . c o. uk 6 CRUISE-ADVISER.COM Terms & Conditions apply. Calls will cost 5p per minute plus your telephone company’s access charge. Offered for sale in the UK by South Quay Leisure Ltd trading as Cruise & Maritime Voyages. ABTA V9945. ATOL 4619. 2313
CONTENTS TITLE
Cruise Adviser
Expedition & Adventure 2015–16
YES NO go to p40 go to p40
YES go to p41
Would you go on a river?
cruise adviser’s
unrivalled listings are here to provide you with everything you need to sell cruises to budding explorers
NO go to p41
YES go to p42
NO go to p42
YES go to p46
NO go to p46
Do you want to safari?
Do you want to see the great barrier reef?
Are you active?
Africa
Australia
Tough
Asia
Wildlife go to p47
Refined
NORTH
EAST
START
WHERE DO YOU WANT TO GO?
HOT
Listings
COLD
WEST
32
Your customer is panicking about their Antarctica cruise – will they need their thermals? What’s all this about sunscreen? We have the answers
Rugged
Sophisticated
Do you like music?
Would you be interested in sustainable development?
What do you want to see?
How long do you want to go for?
YES NO go to p44 go to p44
YES NO go to p45 go to p45
North America
Are you interested in ancient history?
YES go to p43
SOUTH
Central America
South America
What to pack?
Northern Lights go to p48
Are you going to see something in particular?
NO go to p43
Whales go to p49
Birds go to p50
10+ nights go to p51
<10 nights go to p51
TIPS FROM THE TOP
Would you like champagne with that, Mr Shackleton? Why luxury and expedition go hand in hand (if your customer wants it)
The How to Sell guide
How best to sell expedition cruises?
34
by James Cole Managing director of World Travel Holdings
We have given you the destinations, the best times to go and even the animals you can see when you get there. But, at cruise adviser we always strive to go one step further. So, not only have we just walked you through our easy to follow How To Sell guide – we’ve also drafted in an expert who’s been there and done it already. James Cole, the managing director of World Travel Holdings UK, has led the team at Cruise 118 and its subsidiaries since 2008. We asked him to give us his top five reasons to send passengers on an expedition cruise.
37
Our unique 15-page walk-through guide of how to get customers on board expedition and adventure cruises
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2.
3.
4.
5.
Explain that passengers will be following in the footsteps of history’s greatest explorers
They can observe unique wildlife in its natural habitat
Enjoy breathtaking views of dramatic frozen landscapes
Discover the history and culture of indigenous people across the Arctic Circle
Experience the Earth’s fascinating extremes on a once-in-a-lifetime journey
4. Ansgar Walk
Feeling comfortable?
See the How To Sell guide, p37, and Directory, starting on the next page CRUISE-ADVISER.COM
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DIRECTORY
Selling tips
James Cole, the managing director of World Travel Holdings UK, gives us his top five reasons to send passengers on an expedition cruise
Directory Get customers on the trip of a lifetime now: all the contact details you need
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DIRECTORY
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Celebrity Cruises is redefining the way you see the world. Its contemporary fleet offers a modern luxury experience with its cutting edge design and warm spaces; dining experiences where the design of the venues is as important as the food; and amazing service, all created to provide an unmatchable experience for holidaymakers’ precious time.
Cruise & Maritime Voyages is Britain’s newest privately owned cruise line and 2016 heralds their 17th year of operation. CMV’s smaller more intimate ships offer a leisurely and traditional home from home country house style of cruising with the emphasis very much on personal service and going that extra mile. That’s why over 40 per cent of its passengers cruise with CMV again and again.
Azamara Club Cruises 3, The Heights, Brooklands, Weybridge, Surrey KT13 ONY
Celebrity Cruises Building 3, The Heights, Brooklands, Surrey KT13 0NY
Cruise & Maritime Voyages Gateway House, Stonehouse Lane, Purfleet, Essex RM19 1NS
TELEPHONE
TELEPHONE
TELEPHONE
Focusing on ‘Destination Immersion’, Azamara Club Cruises offers a richer travel experience for the discerning traveller. Longer stays, more overnights in port and night touring means that guests can deepen their understanding of our amazing world. Two boutique ships, Azamara Quest and Azamara Journey, visit some of the most compelling destinations in the world.
Lori Scanella, business support executive
Lisa Jacobs, head of trade sales
+44 (0)19 3283 4379
+44 (0)84 5456 0523
+44 (0)84 4414 6140
WEBSITE
salessupport.uk@rccl.com
celebritycruises.co.uk
agents@cruiseandmaritime.com
WEBSITE
WEBSITE
azamaraclubcruises.co.uk cruisingpower.co.uk
cruiseandmaritime.com
CA OVERVIEW
CA OVERVIEW
REGIONS
REGIONS
CA OVERVIEW
THE CA OVERVIEW FLEET
REGIONS
Marco Polo, Astor, Azores (to be renamed Astoria), Magellan CMV Signature (river) Bellefleur, Bellejour, Belvedere
AFRICA ANTARCTICA ARCTIC
ASIA ANTARCTICA SOUTH AMERICA
AFRICA AMAZON ARCTIC ASIA
AUSTRALIA FAR EAST ASIA
AUSTRALIA GALAPAGOS
AUSTRALIA NEW ZEALAND
MIDDLE EAST NEW ZEALAND INDIAN OCEAN
MIDDLE EAST NEW ZEALAND
INDIAN OCEAN SOUTH AMERICA
FACILITIES
FACILITIES
FACILITIES
Alcohol; zodiacs; gratuities included
Gratuities included; roundtrip flights; airport transfers
RUSSIA SOUTH AMERICA
54
CRUISE-ADVISER.COM
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52
CRUISE-ADVISER.COM
CRUISE-ADVISER.COM
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7
5 reasons why Holland America Line is the No 1 Choice for Premium Alaska Holidays 1
More Expertise: First to operate Alaskan cruises more than 60 years ago, Holland America Line is the expert! We’ve taken more visitors there than anyone else - and we know Alaska like the back of our hands – the people, crafts, nature and folklore.
2
More Choice: We operate seven of our five star, mid-sized cruise ships in Alaska from May-September every year.
3
More Glaciers: Nearly every Alaska cruise includes a full day at Glacier Bay National Park – a UNESCO World Heritage Site and one of the world’s most pristine places.
4
More Balconies: Guests can enjoy spectacular scenery from wrap-around teak decks and spacious staterooms with their own private veranda. Signature-class Nieuw Amsterdam debuts in Alaska in summer ’16 sailing roundtrip Vancouver.
5
More Alaska! Our easy to book Land+Sea journeys combine a 3-7 night cruise with an in-depth experience of Alaska’s wildlife and vast national parks, including up to 3 nights in Denali at our premium McKinley Chalet Resort.
7-night cruises from £649pp Fly/cruise fares on request Ways to book: POLAR online – register on Polar@hollandamerica.co.uk Reservations by phone – 0844 338 8600 Online training – www.halacademy.co.uk Visit www.hollandamerica.co.uk Order brochures on www.trade-gate.co.uk
TITLE
––––– TO THE ENDS OF THE EARTH –––––
CRUISE-ADVISER.COM
9
OPINION
Intrepid explorer Conrad Combrink, of Silversea Expeditions, talks to cruise adviser about how his recces become new itineraries, and his own favourite places on earth
H
ave you ever wondered who is in charge of an expedition fleet? Who is the person who decides that they will take millions of pounds of hardware and sail it into virtually unchartered waters? How much infrastructure does there need to be before a company decides to take its loyal passengers to that destination? Will they even book? For Silversea Expeditions, that man is Conrad Combrink, who, arguably, has the best job in the world – from scouting out new destinations to deciding what passengers will do when they arrive. We spoke with him about the challenges of operating a luxury expedition line. cruise adviser:
What turns a cruise from a traditional sailing into an expedition? Conrad Combrink: It is how we interpret the destination. An expedition
Conrad Combrink, director of expeditions 10
voyage experiences the destination more than a cruise; we do more when we are there. We still focus on the onboard experience – it is a luxury hotel – but we do different things. There can be an overlap, too – but it is what you do while on that holiday that sets it apart. You can use the zodiac to get to a remote castle rather than boarding a bus and taking a half-hour drive. Expedition experiences don’t have just be about remote destinations. We do expedition cruises to the British Isles and the Caribbean, too. What destinations do you have on your radar right now? We recently announced a new itinerary that is very exciting: we are going to be the first cruise line ever to visit Bangladesh (see boxout). To make something like that a reality there are a number of steps – first I sit down and do my research, and I loved what I read. Secondly, I go out and see the place myself. I have to be honest, when I first arrived I was disappointed. I was shown the typical sites by some established tour operators. But, luckily for me, I couldn’t cancel my trip and ended up doing something I love – exploring. I went out and found my own way. I visited remote
villages that had never had any exposure to tourism before. It was incredible. How hard is it to get the balance right between new destinations and passenger safety? You don’t want to be so ambitious that you fail. You have to make sure that you retain the safety of your guest at all times. But visiting many of the destinations that we do within a single itinerary is hard on its own. Take West Africa, for example. If you travel there you need a hotel, but a hotel needs electricity, which needs a generator, which means you also need a mechanic, cars and so on. When infrastructure isn’t in place that can mean it’s surprisingly expensive. What we do with these destinations is make them accessible to the modern traveller. We go to places that Shackleton visited under real hardship. We offer the same destinations to the modern expedition traveller. What is your favourite destination? That’s like having to say who your favourite child is! That being said, I would probably choose Papua New Guinea, the Solomon Islands and Vanuatu. To walk on beaches untouched by tourism is something
CRUISE-ADVISER.COM
TITLE
A Galapagos Islands iguana
Bangladesh maiden cruise, February 11, 2017 Colombo, Sri Lanka Galle, Sri Lanka Kirinda (Yala National Park), Sri Lanka Trincomalee, Sri Lanka At Sea At Sea Port Blair (Andaman Archipelago), India Ross Island (Andaman Archipelago), India Henry Lawrence Island, India Inglis Island (Andaman Archipelago), India Port Blair (Andaman Archipelago), India At Sea At Sea Chittagong, Bangladesh Maheskali Island, Bangladesh Hiron Point, Bangladesh Kokilmoni (Sundarban), Bangladesh Charaputia, Bangladesh Harbaria, Bangladesh Kolkata, India Kolkata, India CRUISE-ADVISER.COM Kolkata, India
very special. It is one of the best cultural experiences you can ever have. It is life changing. In Vanuatu, we take people ashore – onto the beach by zodiacs and then 45 minutes by pick-up truck up a volcano, which is one of the most active in the world. You can see the lava churning and hear the volcano roar as the sunsets. These are the kind of experiences we can provide on an expedition vessel. Some conservationists say ships should not be visiting Antarctica. What would you say to them? The area we visit in Antarctica is so small that we do not have a lasting impact. We are members of the International Association of Antarctica Tour Operators (IAATO) and, as a responsible tour operator have helped develop best responsible practice. I can guarantee you that every member of IAATO wants Antarctica to remain untouched so we ensure that we have
a transient impact on the area. It’s worth noting that tourism creates an awareness of these areas, too, which allows us to lobby governments, which otherwise would have a free-for-all and exploit the region. Tourism, when done properly, has a very good impact on places like Antarctica, the Arctic, Papa New Guinea and Bangladesh. We benefit the area financially but also help bring in things such as school supplies. What do you envisage the future holding for Silversea Expeditions? We have expanded a lot over the last couple of years. Once we have Silver Cloud that will mean a fleet of four ships – with the Silver Discoverer, Silver Galapagos and Silver Explorer. Do we have further plans for expansion? Not right now, but I firmly believe in the future of expedition travel. See Directory, p53
11
––––– EASTERN PROMISES –––––
CHINA
Cruise virgin Joe Mofrad joins agents on a Viking River Cruises FAM trip down China’s majestic Yangtze – and takes in Beijing and Shanghai at either end
I
t was only in the late 1980s that Chinese leader Deng Xiaoping’s reformist policies broke down the country’s heavy protectionist attitude and allowed travellers to begin visiting modern China. But, while China became easier to enter, it didn’t make it any easier to explore. Travelling through the world’s most populous country is a bit like traversing a small continent, and no one corner is any less interesting than the other. To see the Great Wall, you must base yourself near the coast in Beijing. To glimpse the glittering neon Pudong at night, you must be over a thousand kilometres south in Shanghai. And if you have any hopes of ever viewing the eerie legion of the Terracotta Army, or the gorges of the Yangtze, then you need to be another thousand kilometres in two different directions. How do you do it? Constant flights? Long-distance trains? Well, there is a third option – namely, bookending a river cruise with stays on land. Having been lucky enough to spend two weeks of our summer there – on Viking River Cruises’ Imperial Jewels of China adventure – we can assure you it’s the best one, as a few flights and five days of luxury cruising took us to all of those places and more.
14
In those two weeks, we explored China’s gems, from cities to ports, up the mighty Yangtze, taking in the pagodas, temples and wildlife along the way, and, of course the breathtaking Lesser Three Gorges. Our journey concluded in the hub of Shanghai, but it all began in the centre of old Beijing. Tiananmen Square and the Forbidden City were our first stops. Chairman Mao’s Mausoleum stands at one end, where his refrigerated casket rises twice a day for a few hours, so visitors can pay their respects (it’s a common joke among the locals that even in death, Mao manages to rack up four hours work, six days a week). In the square, enormous 1950s-style communist buildings are wonderfully contrasted by the majestic main gate, a monolithic artefact from the Ming Dynasty era. Another historical monument came through our day at the Great Wall. The Badaling section, chosen by our Viking tour guide, is stunning but diminishing. The Great Wall was once thousands of miles long; now much of it is in a ruined state, only worsening as time and tourism takes its toll. The opportunity to see this wonder in all its glory is slowly slipping away. But it’s our time in the city that still sticks in the
memory. Beijing has become a throbbing cityscape over this last decade. The shimmering and futuristic modernisation that came with the push for the 2008 Olympics has calmed, and in the time since, the city has grown into its new face. Throughout our tour with Viking, we expected the world famous landmarks to be our highlights, yet day after day, it was the more unexpected adventures that stood out. In Beijing, this surprise detour was in the Hutongs, narrow, ancient alleys that have managed to prevail as traditional Chinese neighbourhoods, tucked away in the untouched corners of old Beijing. Each day they thrum with locals, going about their daily business. From what we saw, that business usually included slamming down cards during particularly animated rounds of mahjongg, plonking wooden stools on the ground for a chat, or zipping through the alleys on rickshaws, selling eggs, fruit and cold beers. The juxtaposition with the modern side of Beijing is what makes the Chinese capital one of the most fascinating places on earth, whether you feel more at home in 2015 or 1415. For many tourists looking to spend time in a Chinese city, it always comes down to the golden two: Beijing and Shanghai. Our time in
CRUISE-ADVISER.COM
CHINA
The Great Wall of China the latter proved another city of remarkable contrast: as our Viking tour led us past exalted European architecture, Parisian streets and quaint French parks, and buildings that could be town halls lifted straight from Liverpool or Manchester. But in the Old City, things are quintessential China: the narrow alleyways, winged roofs, deep red wood, and clear decorative windows. But, to our surprise, our most memorable city experience of the tour was neither there nor in Beijing. It was deep in the Shaanxi Province in the ancient capital of Xi’an. The history of Xi’an stretches back more than 4,000 years, and it served as a capital to 11 different dynasties. Once the eastern end of the Silk Road, the city was then transformed
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into a bubbling melting pot of culture, as Muslims, merchants, Buddhists, travellers, Zoroastrians, Manicheans and more began to flood in. It’s no stretch to position the story of Xi’an as one of the most important in the history of civilisation, ranking it next to Athens and Rome. Understandably, modern Xi’an is packed with historic landmarks, and our Viking tour guide wasted no time in pointing out the traditional Drum Tower, Great Mosque and countless pagodas. At night the city had a cosmic glow as its thick, nine-mile city wall became illuminated, and main roads were swamped by tables, chairs and smiling faces as rogue bars and restaurants popped out of nowhere to serve anything from noodles to barbecued toad
or shots of firewater. During the days, we left the city to visit the surrounding attractions, such as the 2,200-year-old Terracotta Army, an enduringly fascinating eighth wonder of the world. At night, we would returned to the city, for Tang Dynasty feasts, with music, dancing and free-flowing rice wine. Of course, with all this city trekking, one starts to day dream a little about some peace and quiet. And that’s where Viking’s expert planning comes in because, in what feels like no time at all, you find yourself on its beautiful Viking Emerald, sailing up the Yangtze for five blissful days. The ship spans six floors, and almost every part could be accessed via the marble floors of the main atrium, where crystal chandeliers hang. The sixth floor
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CHINA boasted the lively Emerald Bar where cocktails and live music could be found each night. We attended at least three tea ceremonies, usually by chance. In fact, each level of the ship had its own little slice of Chinese culture, from pearl stands to traditional tailors, and even local artists, who were usually mid-painting whenever we passed. Our days on the ship were idyllic. Waking up early each morning to see rusted fishing boats appear and disappear into the thick fog, before the sun would fully rise and dissipate the mist, became a highlight. One day, we docked at a small river town called Shibaozhai, and toured around its beautiful 12-storey temple, which clings to the side of a 721 ft high cliff, and homes the biggest bansai tree in the world. Another day was spent viewing the Three Gorges, one of the most anticipated sights on the cruise. Sheer limestone ridges rose on either side of the ship, naturally rich and vivid through erosion, so that if you gaze for too long, itâ&#x20AC;&#x2122;s like faces are leaping right at you. Our ship docked at a little town called Wushan on the confluence between the 01. A local market at Yichang 02. Shanghai Old Street 03. The Terracotta Army 04. Cables cars up the Great Wall 05. The Lesser Three Gorges 06. A monk grins in Tiananmen Square 07. Shanghai 08. A couple dance 09. A boat passes on the Yangtze 10. Hard work in Tiananmen Square 16
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Yangtze and Daning river, and we disembarked to explore the area on much smaller wooden boats called sampans. It would be naive to call this area of China untouched, because it has drawn visitors to its beauty for hundreds of years now. But it is certainly unspoiled, and the pure and sublime vision of witnessing it first hand is almost too mighty to comprehend. If we learnt anything during our two weeks, it’s that China is a vast and diverse country that goes way beyond expectation. Shanghai alone boasts a population of 24 million. It’s also a country with a history that stretches back over 20 dynasties; you can’t dip your toes into a nation like this. To feel like you’ve had any sort of Chinese experience, you need to explore the cities, but then you also need to sail the Yangtze and climb the pagodas. You need to see Shanghai’s Bund at night, but you must see Xi’an’s mighty city wall in the day. It’s for all those reasons, that this action packed Viking trip is worth every penny. This river cruise, with its city breaks included, and micro-adventures in between, is one of the most all-encompassing packages you can find in one of the most intriguing countries on earth. Viking River Cruises’ Imperial Jewels of China cruise (Beijing to Shanghai) from £2,695 pp
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Time and place When to sail where? cruise adviser has the answers
The cruise season for Alaska falls between April and September – be warned, ships fill up quick.
You can cruise to the Galapagos Islands all year but it’s slightly cooler between June and November (there’s an average high of 26˚c in August) than it is between December and May, when it’s closer to 31˚c and a little hot to explore.
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ome destinations – with Antarctica being an extreme example – become inhospitable outside of peak season and, therefore, can only be visited at certain points of the year. Of course, short seasons mean fewer trips and less capacity, so cruises can often fill up quickly – leaving customers disappointed that their planned trip of a lifetime may have to wait. Here, leading into our destinations feature on p20, we look when the best – or only – times to sail on expedition and adventure cruises are. Our Directory, starting p53, has all the answers as to who cruises where.
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Many ocean-going ships visit the Amazon during December, January and February, which is considered the region’s wet season and when the water levels are highest. The dry season – which is hot, but still pretty wet – occurs between May and November and, on a whole, is better for wildlife spotting. River cruises tend to sail most of the year, giving customers plenty of choice.
Most cruise lines that sail to the Arctic do so between June and September when the weather is at its warmest – meaning ships venture further north. However, those wishing to see the northern lights should note that while the phenomenon occurs all year, January, February and March’s long, dark nights make it more visible.
You can cruise to Japan all year, but March through to May is when it’s cool and the famous cherry blossom trees are in bloom.
China gets humid in the summer so spring (April to May) and autumn (September to October) are popular times among tourists
The Middle East spans a huge area, but the cruise season, on a whole, tends to run between December and March when the heat isn’t too punishing.
During the austral winter Antarctica is inhospitable to say the least: in the Antarctic Peninsula in June the average temperature sits at around -15˚c. Unsurprisingly, this means no tourist ships visit during our summer. The short season, instead, tends to be between November and late February.
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ANTARCTICA While a cruise is often the best way to explore a far-away land, for Antarctica, it’s pretty much the only way. Since 1957, small-scale expedition travel has been available to the planet’s coldest, driest and windiest continent – but, as a destination, it has retained its mystery. While up to 5,000 people reside at research stations scattered across the 5,400,000 sq mile area, there are no towns, no cities and no permanent inhabitants. Just 100 years on from the likes of explorers Scott, Shackleton and Amundsen, between November and February, tourists are able to take in the icy wilderness, and see leopard seals, humpback whales and, of course, penguins (see p30), in safety, with trips approved by IAATO (the International Association of Antarctica Tour Operators). Cruises often sail from Argentina – sometimes taking in the Falklands and South Georgia – and head to the breathtaking Antarctic Peninsula, the most northernmost part of the mainland. For example cruises, see p49, 50, 51 CRUISE-ADVISER.COM
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JAPAN One of the increasingly popular cruise destinations in the Far East, Japan is enduringly fascinating country and a bucket-list adventure for many. Its capital, Tokyo, is a huge city of remarkable contrast between ancient and modern, which, on many cruises, provides an unbeatable starting and finishing point. Cruises from here take in the likes of the Shiretoko Peninsula, a Unesco world heritage site, the bustling city of Busan and Nagasaki, which occupies one of the most important places in the story of modern history. Kobe, on the other side of the island, and found between the sea and the beautiful Rokko mountain range, and connected by the worldâ&#x20AC;&#x2122;s longest suspension bridge, offers a remarkable alternative for itineraries to start and end in. Some cruises often offer the chance to visit South Korea and Taiwan, too. For an example cruise, see p40
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“Meet Amazonian tribes and get close, but not too close, to meateating piranhas” 24
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THE AMAZON Running through Guyana, Ecuador, Venezuela, Bolivia, Brazil, Colombia and Peru, the 4,000 mile Amazon river is the world’s largest by water flow and, perhaps, its most spectacular. Sat at the heart of a 1.4 billion acre rainforest, it provides access to one of the most biodiverse regions on earth – home to 2.5 million species of insect and 2,000 birds and mammals. Although the very embodiment of adventure, the Amazon is surprisingly accessible. Several mainstream cruise lines travel to Manaus, the city at the heart of the Amazon, home to 1.7 million people, some offering sailings from the US and even the UK. Smaller, river-going ships can get even further into the jungle – where passengers can meet Amazonian tribes and get close, but not too close, to meat-eating piranhas – meaning there are a huge range of itineraries ranging from days to months. For example cruises, see p43
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THE ARCTIC The Arctic Circle, like its southern equivalent, occupies an enormous territory on the globe. Marking the region above which, for at least one day a year, there is all-day sunshine in the summer and darkness in the winter, it passes through eight countries – Norway, Sweden, Finland, Russia, the US, Canada, Denmark and Iceland – with many cruises leaving from the UK. On top of the magical arctic scenery – made up of tiny Norwegian villages, expansive, glaciers and meltwater waterfalls – is the chance to see natives of the Svalbard archipelago: the polar bear (see p30) and arctic fox. And then, of course, there is the aurora borealis – also known as the northern lights (pictured) – the enchanting natural lights show, which travellers consistently rank among the sights they’d most like to see. For example cruises, see p46, 47, 48
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GALAPAGOS ISLANDS Found 600 miles off the cost of Ecuador, the Galapagos Islands are home to a myriad of plants and animals found nowhere else in the world, making a strong case for it being the world’s top destination for nature enthusiasts. Indeed, so diverse and unique is its natural life, Charles Darwin began to piece together his theory of evolution after visiting the region. Among the species visitors are likely to see up close and personal are marine iguanas, blue-footed boobies, waved albatrosses and, perhaps most famously, giant tortoises (see p30). These bizarre beasts and the strange, lava-soaked lands give it an otherworldly feel; it’s a destination like no other. What’s most remarkably, perhaps, is how the wildlife differs between ports of call, be it Daphne Island – home to sea lions and pelicans – or Dragon Hill – where, as you may have guessed by its name, the iguanas rule. For example cruises, see p43
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WILD BEASTS
ANIMAL COLLECTIVE Five fascinating creatures guaranteed to get wildlife-lovers purring
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s anyone lucky enough to have been to the Galapagos Islands will tell you: the wildlife somewhat steals the show. The archipelago is home to a vast number of endemic species, which are both plentiful and, for the most part, unafraid of humans, giving passengers the chance to get up close and personal. It’s one of many regions cruise ships visit where the wildlife proves a considerable lure. It’s the reason why wildlife enthusiasts make up a large contingent on most expedition and adventure cruises; indeed, there are entire itineraries geared towards animal spotting. And, what’s increasingly common, is the inclusion of experts on board, meaning guests aren’t just seeing the animals for the first time, they’re learning about them, too. Celebrity Cruises, for example, had Brent Nixon, the esteemed naturalist, sailing on some Celebrity Solstice cruises to Alaska last year. In the case of the Galapagos, it’s something that’s crucial. As one of the most biodiverse regions in the world, there’s an enormous amount to learn.
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Unsurprisingly, passengers are keen to capture these magnificent sights, too, and you’ll find plenty of budding photographers on board. Lindblad and Silversea Expeditions even have cruises geared around wildlife photography, promising on board lectures and workshops led by experts, with a professional photographer joining passengers on photo walks. So, here are some of the wild beasts your customers can aim their cameras at.
Giant tortoise Galapagos Islands
The Galapagos giant tortoise is the world’s largest, with some exceeding 1.5 metres in length and weighing 250 kilograms. They also live an awfully long time with an average age of 100 and the oldest ever hitting 152 years. Considered an endangered species, today, only about 15,000 remain, from hundreds of
thousands a few centuries ago. Isabela Island, the largest in the Galapagos archipelago, has more giant tortoises than the rest of the islands put together.
Penguins
Antarctica and surrounding islands
There are 17 different species of penguin on the continent of Antarctica, making them a crucial part of any expedition cruise to the region. While emperor penguins, whose 70-mile trek to their breeding ground was famously captured in March of the Penguins, live most southerly (and thus are out of the reach of most ships), chinstrap and gentoo penguins breed on the Antarctica Peninsular, where cruises visit. King penguins – the second largest in height after emperors (and almost identical in plumage) – are found on the islands of South Georgia and Falklands, where longer cruises stop.
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Bears
Svalbard (polar); Alaska (brown, black, grizzly)
Home to 98 percent of the US bear population, Alaska as much about wildlife, as it is about dramatic scenery. Chichagof Island has the highest concentration of bears per square mile anywhere on earth and is near Icy Strait Point, where the likes of Celebrity Cruises and Princess Cruises dock. Given grizzlies can weigh up to 364 kilograms and can reach three metres tall when stood on their hind legs, they’re best observed from afar. In Svalbard, the Norwegian archipelago, passengers also have the chance to see the polar bear, that most elusive and majestic of beasts, during the summer months when the melted ice means cruise ships can approach.
Marine iguana
Galapagos Islands
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Marine iguanas, unique to Galapagos Islands, have never won any beauty contests – even Charles Darwin was withering, describing them as the “most disgusting, clumsy lizards”. They’re undeniably gross – they sneeze saltwater out of their nose, which sits on their head like a white wig – but are utterly fascinating: they are the world’s only ocean-going lizard and some bear striking, almost neon colours.
Sloth
Peruvian and Amazonian rainforest
The tree-dwelling threetoed sloth, found in the forests of Central and South America, is one of many peculiar beasts passengers are likely to catch a glimpse of during a trip to down the Amazon river. The slowest moving mammal on earth (hence the name), sloths often remain in the same tree for years, moving so languidly that algae begins to form on their fur. But guests – particularly the closer to Peru the cruise goes – are spoilt for choice when it comes to wildlife: there are tamarins and
Wildlife photography: ‘Will my iPhone camera do?’
There are plenty of resources available online that you can direct budding photographers to, including the BBC’s excellent discoverwildlife. com. Those hoping to get in-focus wildlife shots should consider buying a DSLR camera, giving them the ability to control shutter speed. Tortoises may take a leisurely approach to life, but iguanas can move fast (up to 20 miles an hour!) – so guests will need a camera that can keep up. Most travel photographers recommend a wide-angle lens for landscapes and a zoom lens for catching critters from a distance.
squirrel monkeys in the trees, dolphins, catfish and piranhas in the water and blue macaws in the air. See How To Sell, p37; Directory, p54; What to Pack, p32
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WHAT TO PACK
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EXPEDITION CRUISE Waterproofs Many of the areas you can visit on an expedition cruise will make use of zodiacs to get a little closer to the action. Check with your cruise line to see what they provide – many companies partner with firms such as Ship To Shore Traveler to rent out parkas – but it’s a good idea to buy a waterproof carrier for camera gear.
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Hat It won’t surprise you to learn that there is a real chill in the air at both ends of the planet. Packing a hat that also covers your ears is definitely recommended.
Layers The golden rule of going out into the cold is wrap up in layers. Make sure that you’re wearing ‘breathable’ fabric (no cottons). Base layers should include wools and fleeces, covered by those all-important 5 waterproofs.
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Sun block and UVA sunglasses This is a bit of a curveball. However, the sun in Antarctica is surprisingly strong because of the thin ozone layer. Take some strong sunscreen and your shades!
Boots A lot of operators will loan their adventurers boots for the duration of their time on board. However, it is better to be safe than sorry and double check that this is the case.
Launched in 2014, Waterfront, the publisher of Cruise Adviser, offers editorial, content marketing and design solutions. Founded and run by journalists, the company puts immaculately written, bespoke content at the heart of everything it does. Waterfront, with its expertise in the travel industry, offers native advertising, blogger outreach as well as proofreading services. For more information contact info@waterfront-publishing.com.
COMFORT ZONE
ARE YOU FEELING COMFORTABLE? Know your ships – from former research vessels to luxury yachts
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One Ocean Expeditions
Aurora Expeditions
Lindblad
Operates Akademik Loffe, a former polar research ship, and puts heavy emphasis on shore excursions
Expedition specialists beloved by adventurous types. Expect a heavy Australian showing
Operates National Geographic Explorer, the most luxurious of the specialist lines’ ships
Specialist
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Aurora: Chrissie Goldrick, courtesy of Aurora Expeditions
he cruise industry accommodates a broader church than many give it credit for – and nowhere is this truer than in the realm of expedition and adventure. On itineraries such those discussed in this guide, you will not only find regular passengers who are looking to escape the Mediterranean and Caribbean cycle, but the much sought-after new-to-cruise customer. These come in the form of adventureminded travellers drawn in by the access a ship offers as well as luxury-lovers who don’t want to forgo comfort in the name of exploration.
COMFORT ZONE
The cruise lines, therefore, are just as diverse, ranging from specialist operators to mainstream and luxury lines who offer expedition among their more traditional itineraries. If you take a look at operators that sail to Antarctica – as we have plotted below – you will see the contrast is remarkable. At one end of the scale is One Ocean Expeditions, which places a heavy emphasis on expedition and, in particular, shore excursions, on the 96-passenger Akademik Loffe, which was originally built for polar research. At the other end is Ponant, the ultra-luxury line, which promises “elegant yacht-like ambiance, refined and personalised service as well as gastronomic cuisine” on top of its expedition programme. While the six lines below are not the only operators that offer expedition and adventure – see our Directory, p53 – they can give you and your customers a fair idea of what exists, and how the scale of comfort works. Consult our How To Sell guide, p37, for example cruises and our destinations special, beginning p20, for more.
Hurtigruten
Silversea Expeditions
Larger but still small ships with an emphasis on cuisine as well as adventure
Operates purpose-built luxury Silver Explorer with plenty of zodiacs ready to go
Ponant
Operates elegant five-star yachts for well-heeled explorers
Luxury
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Founded in 2014, Cruise Adviser brings together the most insightful commentary, news and analysis for those looking to sell cruise holidays
You can find us at cruise-adviser.com (compatible with smartphone and tablet), on Twitter (@cruiseadviser) and Facebook
Published six times a year, Cruise Adviser is aimed at front-line British travel agents and other sellers of cruises
Sign up for our weekly update for the chance to win prizes when selling cruises by emailing info@cruise-adviser.com
Following this Expedition & Adventure guide, look out for 2016 Preview in December and Ex-UK in January
For more information about print and online marketing, please email advertising@cruise-adviser.com
––––– THE HOW TO SELL GUIDE –––––
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elcome to cruise adviser’s How to Sell guide for expedition and adventure cruises. The following pages walk you through the opening questions to ask an adventurous client, finishing with some of our favourite cruise suggestions.
We have tried to make our guide as simple to use as possible and also included some of the best tips we’ve heard from the industry’s most renowned specialists. Remember: the key is research – hopefully this guide will help you get started. Good luck!
YES NO go to p40 go to p40
Would you go on a river?
Asia
YES go to p41
NO go to p41
YES go to p42
NO go to p42
Do you want to safari?
Do you want to see the great barrier reef?
Africa
Australia
EAST
START
HOT
WHERE DO YOU WANT TO GO?
WEST
South America
Are you interested in ancient history?
YES go to p43
NO go to p43
North America
Central America
Do you like music?
Would you be interested in sustainable development?
YES NO go to p44 go to p44
YES NO go to p45 go to p45
YES go to p46
NO go to p46
Wildlife go to p47
Northern Lights go to p48
Are you active?
Are you going to see something in particular?
Tough
Refined
NORTH
COLD
SOUTH
Rugged
Sophisticated
What do you want to see?
How long do you want to go for?
Whales go to p49
Birds go to p50
<10 nights go to p51
10+ nights go to p51
HOW TO SELL
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rom the bustling streets of Bangkok to the Great Wall of China, Asia is a continent that holds huge amounts of intrigue for the modern traveller. The diverse region is not as impenetrable as it once was either – with most western operators having seized the initiative long ago. We have split our suggestions below between river and ocean. This could be the start of a fascination with the Far East for you client if you get it right.
ASIA – RIVER Line: Viking River Cruises Departure port: Hanoi Departure date: August 1, 2016 Destination: Mekong River Duration: 15 days Ship: Viking Mekong Price: £3,299
Line: Uniworld Departure port: New Delhi Departure date: November 28, 2016 Destination: Ganges River Duration: 13 nights Ship: Ganges Voyager II Price: £5,385
OCEAN Line: Princess Cruises Departure port: Tokyo Departure date: April 25, 2016 Destination: Japan Duration: Five days Ship: Diamond Princess Balcony price: £868 Suite price: £2,038
Line: Azamara Club Cruises Departure port: Singapore Departure date: November 30, 2016 Destination: Thailand and Vietnam Duration: 10 nights Ship: Journey Oceanview price: £1,538 Suite price: £2,858
Top tip: If your customer has been to Asia before, be prepared to offer something different. It isn’t a continent that can be ‘done’ with one trip! 40
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iven the recent geo-political and health problems in certain regions, travellers have unfairly been giving the entire African continent a wide berth. When suggesting a cruise to the region make sure that you are in a position to ease their worries. For those who like big wildlife, it doesn’t get much better than a safari – we have picked two cruises that come with a safari included with another two where it can be added as a pre- or post-cruise stay if you want to put a package together.
AFRICA – WITH SAFARI Line: AmaWaterways Departure port: Cape Town Departure date: November 9, 2015 Destination: Africa and Chobe River Duration: 14 days Ship: Zambezi Queen Price: £7,088
David Berkowitz
Line: Oceania Cruises Departure port: Dubai Departure date: November 21, 2016 Destination: Cape Town Duration: 30 days Ship: Nautica Price: £6,629
Mandy Goldberg
WITHOUT SAFARI Line: Crystal Cruises Departure port: Cape Town Departure date: December 22, 2017 Destination: South Africa Duration: 16 days Ship: Crystal Symphony Price: £5,256
Line: Silversea Departure port: Cape Town Departure date: March 23, 2016 Destination: Dakar, Senegal Duration: 23 days Ship: Silver Explorer Price: £17,650
Top tip: Know what the lay of the land is – prepare yourself for questions over safety and make sure you know the answers that will alleviate those fears. CRUISE-ADVISER.COM
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hat do you expect from cruise around Australasia? The continent offers everything from the paradise islands in the Pacific sea to Australia’s metropolises and the rugged terrain of its Kimberley Coast. We’ve gone and split our Australasia cruises below based on tours that will allow guests to do some fine underwater activities – one while visiting the barrier reef and the other a little further afield.
AUSTRALASIA – SCUBA Line: Holland America Line Departure port: Sydney Departure date: November 9, 2015 Destination: Australia Duration: 19 nights Ship: Volendam Price: £1,698
Line: Lindblad Expeditions Departure port: Raratonga Departure date: November 3, 2015 Destination: Cook Islands Duration: 13 days Ship: Orion Price: £7,035
NO SCUBA Line: Aurora Expeditions Departure port: Broome Departure date: May 23, 2015 Destination: Kimberley Coast Duration: 11 days Ship: Coral Expeditions Price: £3,650
Line: Celebrity Cruises Departure port: Australia Departure date: March 29, 2015 Destination: Fiji and Tahiti Duration: 17 days Ship: Celebrity Millennium Price: £1,339
Top tip: While not highlighted here some cruise lines offer ex-UK departures to Australia. Passengers can recreate the journeys made by ‘ten-pound poms’ in years gone by 42
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HOW TO SELL
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rom an expedition point of view, South America is often referred to as the gateway to Antarctica, with many voyages to the white continent starting in southern Argentina. However, for us to do that would be to ignore everything else the region has to offer such as the Amazon river, Chilean fjords and Galapagos Islands – and of course land tours to Unesco world heritage site Machu Picchu. Below is a selection of our favourites.
SOUTH AMERICA – INTERESTED IN ANCIENT HISTORY Line: G Adventures Departure port: Lima Departure date: March 26, 2016 Destination: Amazon and Machu Picchu Duration: 16 days Ship: Amazon River boat Price: £2,709
Line: Oceania Cruises Departure port: Valparaiso, Chile Departure date: January 5, 2016 Destination: Incas & Andes Duration: 17 days Ship: Marina Price: £3,949
AND TWO MORE... Line: Cruise & Maritime Voyages Departure port: Tilbury Departure date: January 5, 2015 Destination: Amazon Duration: 42 days Ship: Magellan Price: £1,999
Line: Celebrity Departure port: Baltra, Galapagos Departure date: January 1, 2017 Destination: Galapagos Duration: Seven days Ship: Celebrity Xpedition Price: £3,169
Top tip: Research the itinerary you are offering and if there is something else that a client wants to do – for instance Machu Picchu – consider a pre- or –post cruise stay CRUISE-ADVISER.COM
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HOW TO SELL
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hen we told people that we were including cruises to North America within this guide we were met by raised eyebrows. But what’s more adventurous than cruising through Alaska, the Mississippi or indeed the eastern seaboard? We decided to split these cruises between those with a link to music – such as the American Steamboat trip from Memphis to New Orleans or Holland America’s New York cruise, with itineraries that had something else to offer.
NORTH AMERICA – MUSIC LOVERS Line: American Queen Steamboat Company Departure port: New Orleans Departure date: September 4, 2016 Destination: Mississippi Duration: Nine days Ship: American Queen Price: £1,617
Line: Holland America Departure port: New York Departure date: September 7, 2016 Destination: New England Duration: 10 nights Ship: Zuiderdam Price: £1,298
AND TWO MORE... Line: Princess Cruises Departure port: Vancouver Departure date: July 2, 2016 Destination: Alaska Duration: Seven days Ship: Star Princess Price: £788
Line: Crystal Cruises Departure port: Los Angeles Departure date: January 23, 2018 Destination: Pacific Islands Duration: 23 days Ship: Serenity Price: £5,755
Top tip: An Alaska cruise could be a good option for those with mobility issues. Despite its rugged terrain, passengers are able to enjoy scenic cruising from on deck 44
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HOW TO SELL
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ith the introduction of fathom earlier in 2015 we could not ignore it for this guide. The company will be setting up its sustainable development cruises in 2016 to the Dominican Republic and Cuba. The latter is particularly interesting because the ships will be departing from the US (Miami) a route which has up until very recently been banned by the US government. When there, passengers will help out on projects to ease the life of residents.
CENTRAL AMERICA – SUSTAINABLE DEVELOPMENT Line: Fathom Departure port: Miami Departure date: TBA Destination: Cuba Duration: Six days Ship: Adonia Price: £775
Line: Fathom Departure port: Miami Departure date: April 10, 2016 Destination: Dominican Republic Duration: Seven days Ship: Adonia Price: £1,886 (for two adults)
AND TWO MORE... Line: Thomson Departure port: Montego Bay, Jamaica Departure date: January 12 2016 Destination: Cuba Duration: Seven nights Ship: Dream Price: £1,137
Line: Lindblad Departure port: Barbados Departure date: January 21, 2016 Destination: Caribbean Duration: Eight days Ship: Sea Cloud Price: £3,520
Top tip: Social impact brand fathom is Carnival’s last foray into the new to cruise world. Offer it to those who have yet to try a holiday at sea CRUISE-ADVISER.COM
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he Arctic circle covers the boundaries of a number of countries – unlike its South Pole counterpart, which is a continent in itself. The Arctic is far more accessible than the Antarctic for British travellers: it’s even possible to do an ex-UK cruise and cross into the Arctic. Below are some of the toughest itineraries going north – although that doesn’t necessarily mean that they’re always the most active (bottom).
ARCTIC – TOUGH Line: One Ocean Expeditions Departure port: Cambridge Bay Departure date: August 28 Destination: Iqaluit Duration: 13 days Ship: One Ocean Navigator Price: £6,797
Line: Quark Expeditions Departure port: Yellowknife, Northwest Territories Departure date: June 30, 2016 Destination: Arctic Duration: Eight days Hotel: Arctic Watch Lodge Price: £3,882
AND TWO MORE... Line: Fred Olsen Departure port: Tilbury Departure date: July 17, 2016 Destination: Iceland and Greenland Duration: 26 nights Ship: Black Watch Price: £5,299
Line: Azamara Departure port: Hamburg Departure date: June 24, 2016 Destination: Arctic Circle Duration: 14 nights Ship: Journey Price: £3,674
Top tip: If booking with a specialist expedition tour operator, expect there to be some level of physical fitness required. This will be less so with the more traditional operators 46
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he Arctic is teeming with wildlife. However, while it might be great to see a whale or polar bear while on your travels, would you say that’s the main reason you are going? Many expedition cruise lines theme their voyages to suit those of a particular persuasion. Whether that’s photography, geology, anthropology or even astronomy – there are expedition cruises out there to suit virtually every taste. We’ve split the four below between wildlife-specific and other.
ARCTIC – WILDLIFE - YES Line: Hurtigruten Departure port: Oslo Departure date: July 12, 2016 Destination: Svalbard Duration: 14 days Ship: MS Fram Price: £4,474
Line: Crystal Cruises Departure port: Anchorage, US Departure date: August 16, 2016 Destination: Northwest Passage Duration: 32 days Ship: Serenity Price: £15,494
AND TWO MORE... Line: Silversea Departure port: Tromso Departure date: June 11, 2016 Destination: Arctic Circle Duration: 12 days Ship: Silver Explorer Price: £6,550
Line: Ponant Departure port: Longyearbyen, Norway Departure date: July 20, 2016 Destination: Spitsbergen Duration: Eight days Ship: Le Boreal Price: £3,500
Top tip: As with the UK, wildlife is not a year-round thing. Find out what it is your clients want to see and whether they are regularly sighted at that time of year. See p18 and p34 for more details CRUISE-ADVISER.COM
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HOW TO SELL
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e know what you’re thinking, who doesn’t want to see the northern lights? We know, we know. But remember that some people may just have seen them before and now want to head to the Arctic with the idea of trying something a little different. We’ve tipped two cruises from two cruise line’s more traditional fleet to see the magnificent aurora borealis and two trips that go in the summer months.
ARCTIC – NORTHERN LIGHTS Line: Hurtigruten Departure port: Bodo, Norway Departure date: February 12, 2016 Destination: Norway Duration: Eight days Ship: MS Polarlys Price: £1,149
Line: Cruise & Maritime Voyages Departure port: Tilbury Departure date: March 2, 2016 Destination: Iceland Duration: 13 nights Ship: Marco Polo Price: £1,269
AND TWO MORE... Line: Viking Departure port: Bergen Departure date: June 17, 2017 Destination: Norway Duration: 15 days Ship: Viking Sky Price: £4,490
Line: Princess Cruises [shore excursion] Departure port: Denali Departure date: On specific cruises Destination: Arctic Circle Duration: Six Hours Price: £300
Top tip: While some operators may like to thing that the northern lights are guaranteed, they most certainly are not! Say that guests are likely, but not certain, to see them! 48
CRUISE-ADVISER.COM
HOW TO SELL
T
he more you start selling expedition cruises, the more you will realise that more often than not the operators themselves will use a key selling point – be that the northern lights, bird spotting or, in this case, whale watching. The poles are the natural habitat for a number of the mammoth mammals. So, whether you specifically want to go on a tour dedicated to seeing them, or you want to widen your horizons and see other animals too, we’ve laid out a few gems for you to choose from.
ANTARCTIC – RUGGED – WHALE WATCHING Line: One Ocean Expeditions Departure port: Ushuaia Departure date: November 8, 2016 Destination: Antarctica Duration: 12 nights Ship: Akademik Loffe Price: £5, 243
Line: Hurtigruten Departure port: Santiago, Chile Departure date: November 22, 2016 Destination: Chilean Fjords and Cape Horn Duration: 18 days Ship: MS Midnatsol Price: £4,226
AND TWO MORE... Line: Quark Expeditions Departure port: Ushuaia Departure date: November 22, 2016 Destination: Falklands, South Georgia and Antarctica Duration: 20 days Ship: Ocean Diamond Price: £8,287
Line: Aurora Expeditions Departure port: Ushuaia Departure date: March 9, 2016 Destination: South Georgia and Antarctica Duration: 18 days Ship: Polar Pioneer Price: £9,261
Top tip: While guests can spot whales from the side of the ship, frequently it will mean getting in a zodiac to get a better sighting CRUISE-ADVISER.COM
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HOW TO SELL
F
rom colonies of penguins to unique species of albatross, Antarctic is home to around 11 per cent of the world’s seabird population. We have included a tour here with Heritage Expeditions, which is perfect for ornithological enthusiasts, while the One Ocean Expeditions cruise is run in collaboration with the Royal Canadian Geographic Society. The Quark tour is perfect for those who want an ‘express’ way of seeing the region!
ANTARCTIC – RUGGED – BIRD SPOTTING Line: Heritage Expeditions Departure port: Invercargill Departure date: November 16, 2016 Destination: Sub-Antarctic Islands Duration: 19 nights Ship: Spirit of Enderby Price: £6,800
Line: Lindblad National Geographic Departure port: Ushuaia Departure date: February 14, 2016 Destination: Antarctica, South Georgia and the Falklands Duration: 24 days Ship: NS Orion Price: £15,527
AND TWO MORE... Line: Quark Expeditions Departure port: Punta Arenas, Chile Departure date: December 13, 2016 Destination: Antarctic Duration: Eight days Ship: Sea Adventurer Price: £5,825
Line: One Ocean Expeditions Departure port: Punta Arenas, Chile Departure date: January 19, 2016 Destination: Antarctica Duration: 12 days Ship: Akademik Loffe Price: £6,862
Top tip: While we would never suggest guaranteeing animal sightings, catching a glimpse of vast penguin colonies is usually a pretty safe bet 50
CRUISE-ADVISER.COM
HOW TO SELL
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e could perhaps be accused of stating the obvious when we say that cruises to the South Pole normally require a decent chunk of time. It’s not unusual for a cruise to last more than 20 days – and that’s not including the time it takes to travel. However, given the fact that not all of your clients are going to be so time-rich – we wanted to include some tours for those passengers who will need to be back in the office taking important calls before too long.
ANTARCTIC – SOPHISTICATED – MORE THAN 10 NIGHTS Line: Aurora Departure port: Ushuaia Departure date: March 9, 2016 Destination: Stanley and Falklands Islands Duration: 18 nights Ship: Polar Pioneer Price: £9,261
Line: Crystal Cruises Departure port: Buenos Aires Departure date: January 27, 2016 Destination: Antarctic Duration: 18 days Ship: Symphony Price: £5,369
ANTARCTIC – SOPHISTICATED – FEWER THAN 10 NIGHTS Line: Antarctica XXI Departure port: Ushuaia Departure date: November 29, 2016 Destination: Drake’s Passage Duration: Six days Ship: Hebridean Sky Price: £2,976
Line: Ponant Departure port: Ushuaia Departure date: November 29, 2015 Destination: Antarctica Duration: 10 nights Ship: Le Lyrial Price: £4,624
Top tip: There is usually a commitment – both time and financial – to be made when booking these trips. Don’t shy away from it – they’re worth every penny CRUISE-ADVISER.COM
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TIPS FROM THE TOP How best to sell expedition cruises? by James Cole Managing director of World Travel Holdings
We have given you the destinations, the best times to go and even the animals you can see when you get there. But, at cruise adviser we always strive to go one step further. So, not only have we just walked you through our easy to follow How To Sell guide – we’ve also drafted in an expert who’s been there and done it already. James Cole, the managing director of World Travel Holdings UK, has led the team at Cruise 118 and its subsidiaries since 2008. We asked him to give us his top five reasons to send passengers on an expedition cruise.
Explain that passengers will be following in the footsteps of history’s greatest explorers
2. They can observe unique wildlife in its natural habitat
3.
4.
5.
Enjoy breathtaking views of dramatic frozen landscapes
Discover the history and culture of indigenous people across the Arctic Circle
Experience the Earth’s fascinating extremes on a once-in-a-lifetime journey
4. Ansgar Walk
1.
See the How To Sell guide, p37, and Directory, starting on the next page 52
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Walk the path less travelled. Discover the magic and beauty of a distant land. See the world through someone else’s eyes. AmaWaterways’ love for travel has inspired it to bring its river cruise expertise to the more remote parts of the world. With innovative ships, carefully designed itineraries, expert guides and immersive tours, guests can explore the exotic in elegance and comfort.
Aurora Expeditions embodies the spirit of adventure, travelling to some of the most wild and remote places on our planet. With over 20 years’ experience, its small group expeditions allow for a truly intimate experience with nature. Its expeditions push the boundaries with flexible and innovative itineraries, exciting wildlife experiences and fascinating lectures.
Hannah Logan, sales support executive
Emma Savage, marketing manager
AmaWaterways UK Olympus House, Olympus Close, Ipswich IP1 5LN
Aurora Expeditions Suite 12, 35 Buckingham St, Surry Hills, Sydney, Australia
TELEPHONE
TELEPHONE
+44 (0)14 7324 2665
+61 (2) 9252 1033
agency.sales@amawaterways.co.uk
emma@auroraexpeditions.com.au
WEBSITE
WEBSITE
amawaterways.co.uk
auroraexpeditions.com.au
CA OVERVIEW
CA OVERVIEW
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AUSTRALIA FAR EAST GALAPAGOS
FAR EAST GALAPAGOS RUSSIA
MIDDLE EAST NEW ZEALAND INDIAN OCEAN
INDIAN OCEAN SOUTH AMERICA
RUSSIA SOUTH AMERICA
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Shore excursions; alcohol; roundtrip flights; airport transfers; wi-fi
Shore excursions; alcohol; zodiacs; ice landings; roundtrip flights; airport transfers; wi-fi; laundry; specialist land clothing; specialist water clothing; specialist boots.
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Focusing on ‘Destination Immersion’, Azamara Club Cruises offers a richer travel experience for the discerning traveller. Longer stays, more overnights in port and night touring means that guests can deepen their understanding of our amazing world. Two boutique ships, Azamara Quest and Azamara Journey, visit some of the most compelling destinations in the world.
Celebrity Cruises is redefining the way you see the world. Its contemporary fleet offers a modern luxury experience with its cutting edge design and warm spaces; dining experiences where the design of the venues is as important as the food; and amazing service, all created to provide an unmatchable experience for holidaymakers’ precious time.
Lori Scanella, business support executive Azamara Club Cruises 3, The Heights, Brooklands, Weybridge, Surrey KT13 ONY
Celebrity Cruises Building 3, The Heights, Brooklands, Surrey KT13 0NY
TELEPHONE
TELEPHONE
+44 (0)19 3283 4379
+44 (0)84 5456 0523
WEBSITE
salessupport.uk@rccl.com
celebritycruises.co.uk
WEBSITE azamaraclubcruises.co.uk cruisingpower.co.uk
CA OVERVIEW REGIONS
CA OVERVIEW REGIONS
AFRICA ANTARCTICA ARCTIC
ASIA ANTARCTICA SOUTH AMERICA
AUSTRALIA FAR EAST ASIA
AUSTRALIA GALAPAGOS
MIDDLE EAST NEW ZEALAND INDIAN OCEAN
MIDDLE EAST NEW ZEALAND
RUSSIA SOUTH AMERICA
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Alcohol; zodiacs; gratuities included
Gratuities included; roundtrip flights; airport transfers
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Cruise & Maritime Voyages is Britain’s newest privately owned cruise line and 2016 heralds their 17th year of operation. CMV’s smaller more intimate ships offer a leisurely and traditional home from home country house style of cruising with the emphasis very much on personal service and going that extra mile. That’s why over 40 per cent of its passengers cruise with CMV again and again.
Lisa Jacobs, head of trade sales Cruise & Maritime Voyages Gateway House, Stonehouse Lane, Purfleet, Essex RM19 1NS
TELEPHONE +44 (0)84 4414 6140
EMAIL agents@cruiseandmaritime.com
WEBSITE cruiseandmaritime.com
CA OVERVIEW
THE CA OVERVIEW FLEET
REGIONS
Marco Polo, Astor, Azores (to be renamed Astoria), Magellan CMV Signature (river) Bellefleur, Bellejour, Belvedere
AFRICA AMAZON ARCTIC ASIA AUSTRALIA NEW ZEALAND INDIAN OCEAN SOUTH AMERICA
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Crystal Cruises is the world’s leading luxury cruise provider, having earned more World’s Best awards than any other cruise line, hotel or resort in history. On board the allinclusive, ultra-luxurious Crystal Symphony and Crystal Serenity, refined elegance meets casual simplicity.
Fathom is a different kind of cruise that combines love of travel with the desire to make a difference in the world. It is a new category of travel. Part of the Carnival Corporation family, Fathom offers consumers authentic, meaningful travel experiences to enrich the life of the traveller and work alongside locals as they tackle community needs.
Elaine Gillard, senior sales and marketing manager
David Drier, vice President of fleet ops and sales
Crystal Cruises 50-51 Wells Street, London W1T 3PP
Fathom 3655 NW 87th Ave MLGL-815 Miami, FL 33178
TELEPHONE +44 (0)20 7399 7602
TELEPHONE +1 855-9FATHOM
EMAIL elaine@cruiseportfolio.co.uk
EMAIL support@fathom.org
WEBSITE crystalcruises.co.uk
WEBSITE
CA OVERVIEW
CA OVERVIEW
fathom.org
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AFRICA ANTARCTICA ARCTIC
CARIBBEAN
AUSTRALIA FAR EAST ASIA INDIAN OCEAN MIDDLE EAST NEW ZEALAND RUSSIA SOUTH AMERICA
FACILITIES
FACILITIES
Alcohol; zodiacs; ice landings; gratuities included; wi-fi
Shore excursions; alcohol; wi-fi; laundry
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Award-winning Fred Olsen Cruise Lines operates four traditional, intimate ships, Balmoral, Braemar, Boudicca and Black Watch. Being smaller, Fred. Olsen’s ships are able to cruise right to the heart of more than 200 destinations worldwide from ten convenient, regional UK ports, ‘bringing the world closer to you’.
G Adventures will get you up close and personal with the planet in a way you’d never manage on your own. By thinking small and thinking local, it provides meaningful travel and real connections to people and cultures during every trip. With knowledgeable CEOs, small individual groups, and eight travel styles to choose from, G Adventures will ensure guetsts are always with like-minded travellers on a trip to remember.
Lol Nichols, general sales manager
Sarah Schlederer, inside sales marine specialist
Fred. Olsen Cruise Lines 42 White House Road, Ipswich, Suffolk, IP1 5LL
TELEPHONE +44 (0)14 7329 2200
G Adventures 19 Charlotte Street, Toronto, Canada
TELEPHONE +44 (0)34 4272 2190
lol.nichols@fredolsen.co.uk
sarahs@gadventures.com
WEBSITE
WEBSITE
fredolsencruises.com
gadventures.com
CA OVERVIEW
CA OVERVIEW
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AFRICA AMAZON ARCTIC
AFRICA AMAZON ARCTIC ANTARCTICA
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MIDDLE EAST NEW ZEALAND INDIAN OCEAN
MIDDLE EAST NEW ZEALAND INDIAN OCEAN
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Shore excursions; alcohol; zodiacs; ice landings; gratuities included; roundtrip flights; airport transfers; wi-fi; laundry; specialist land clothing; specialist water clothing; specialist boots
Shore excursions; zodiacs; ice landings; airport transfers; specialist boots
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Holland America Lineâ&#x20AC;&#x2122;s fleet of 15 ships offers more than 500 cruises to 415 ports in 98 countries, territories or dependencies. One- to 110-day itineraries visit all seven continents and highlights include Antarctica, South America, Australia/New Zealand and Asia voyages; a Grand World Voyage; and popular sailings to ports in the Caribbean, Bermuda, Alaska, Mexico, Canada/New England, Europe and Panama Canal.
Holland America Line UK office Carnival House 100 Harbour Parade Southampton. SO15 1ST
TELEPHONE +44 (0)84 4338 8600
EMAIL salessupport@hollandamerica.co.uk
WEBSITE hollandamerica.com
CA OVERVIEW
THE FLEET
REGIONS
MS Prinsendam Statendam class (S class) MS Statendam MS Maasdam, MS Ryndam, MS Veendam Rotterdam class (R class) MS Rotterdam, MS Volendam, MS Zaandam, MS Amsterdam Vista class (V class) MS Zuiderdam, MS Oosterdam, MS Westerdam, MS Noordam Signature class MS Eurodam, MS Nieuw Amsterdam Pinnacle class MS Koningsdam (2016)
AFRICA AMAZON ANTARCTICA ARCTIC ASIA AUSTRALIA FAR EAST GALAPAGOS MIDDLE EAST NEW ZEALAND INDIAN OCEAN RUSSIA
SOUTH AMERICA
FACILITIES Shore excursions; roundtrip flights; airport transfers; wi-fi
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Hurtigruten offers voyages to the furthest extremes of the earth. The Hurtigruten trip past countless fjords, up the coast of Norway between Bergen and Kirkenes, has a history dating back more than 120 years. There are more than 100 fjords & 34 ports to discover – whatever the time of year. These days, Hurtigruten ships also go further afield offering explorer-style voyages in destinations such as Greenland, Spitsbergen and Antarctica.
Anthony Daniels, head of sales Hurtigruten Ltd Bedford House, Fulham High Street, SW6 3JW
TELEPHONE +44 (0)20 8846 2666
EMAIL anthony.daniels@hurtigruten.com
WEBSITE hurtigruten.co.uk/agents
CA OVERVIEW
THE FLEET
REGIONS
MS Finnmarken, MS Fram, MS Kong Harald, MS Lofoten, MS Midnatsol, MS Nordkapp, MS Nordlys, MS Nordnorge, MS Nordstjernen, MS Polarlys, MS Richard With, MS Trollfjord, MS Vesterålen, MS Spitsbergen
ANTARCTICA ARCTIC SOUTH AMERICA
FACILITIES Zodiacs; gratuities included; roundtrip flights; airport transfers; wi-fi; specialist land clothing; specialist water clothing; specialist boots
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Lindblad Expeditions is an expedition travel company that works in partnership with National Geographic to inspire people to explore and care about the planet. The organisations work in tandem to produce innovative marine expedition programmes on all seven continents and to promote conservation, sustainable tourism and culture around the world.
Oceania Cruises operates six ships from 684 to 1250 guests. Exciting and exotic worldwide itineraries are enhanced by extensive shore excursions and expert onboard lecturers. Fine dining – acclaimed as the finest at sea – is served in a choice of open-seating restaurants including speciality dining at no extra charge. Cuisine, comfort, service and outstanding value are the pillars that define its five-star product.
Jacinta McEvoy, VP global sales
Kate Gibbs, sales and marketing support manager
Lindblad Expeditions 96 Morton Street, New York, NT 10014
TELEPHONE +1 212-261-9000
EMAIL jacintam@expeditions.com
WEBSITE
Oceania Cruises Suite Abc, Beresford House, Town Quay, Southampton, SO14 2AQ
TELEPHONE +44 (0)34 5505 1920, OPTION 3
EMAIL agencysales@oceaniacruises.com
expeditions.com
WEBSITE oceaniacruises.com
CA OVERVIEW
CA OVERVIEW
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AFRICA AMAZON ANTARCTICA ARCTIC
AFRICA AMAZON ASIA INDIAN OCEAN
AUSTRALIA GALAPAGOS SOUTH AMERICA
AUSTRALIA
NEW ZEALAND INDIAN OCEAN
MIDDLE EAST SOUTH AMERICA
NEW ZEALAND
FACILITIES
FACILITIES
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Roundtrip flights; wi-fi
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One Ocean Expeditions is a Canadian expedition line founded in 2007. The company operates two purpose-built ships, each with a high ice-class hull and carrying fewer than 98 guests. The vessels are specifically designed for polar exploration and combine modern comforts and superb amenities with first-class safety features.
Founded in 1995 by Scotsman and Burmese historian Paul Strachan with the rebuilding of an original Clyde-built steamer called Pandaw, the company can trace its roots back to the original Irrawaddy Flotilla Company, founded by Scottish merchants in 1865. Still a familyrun company, Pandaw was the first line to offer expeditions on both the Irrawaddy and Chindwin Rivers.
Debra Taylor, new business development
Sven Zika, sales and marketing manager
One Ocean Expeditions 38141 2nd Avenue, Squamish, BC, V8B 0C4, Canada
Pandaw River Expeditions Great West House, Great West Road, Brentford TW8 9DF
TELEPHONE
TELEPHONE
+44 (0)79 5685 2197
+44 (0)20 8326 5620
debra@toucanmoon.com
sven@pandaw.com
WEBSITE
WEBSITE
oneoceanexpeditions.com
pandaw.com
CA OVERVIEW
CA OVERVIEW
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AMAZON ASIA
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Shore excursions; zodiacs; ice landings; roundtrip flights; airport transfers; specialist water clothing; specialist boots
Shore excursions; alcohol; gratuities included; airport transfers; wi-fi; laundry
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The only French cruise line and world leader in polar cruising, Ponant perpetuates the great French maritime tradition; one that offers exceptional destinations on small capacity ships embodying a lifestyle à la française: a travel concept that combines intimacy and curiosity, luxury and authenticity. From the beginning, Ponant made a bold gamble to focus on building small capacity ships.
Stephen Winter, international sales director PONANT 408 Avenue Prado 13008 Marseille
TELEPHONE +33 6 48037931
EMAIL swinter@ponant.com
WEBSITE ponant.com
CA OVERVIEW
THE FLEET
REGIONS
Le Ponant, Le Boréal, L’Austral, Le Soléal Le Lyrial (2016)
AFRICA AMAZON ANTARCTICA ARCTIC AUSTRALIA FAR EAST GALAPAGOS NEW ZEALAND INDIAN OCEAN RUSSIAN SOUTH AMERICA ASIA
FACILITIES Alcohol; zodiacs; ice landings; ice landings, specialist clothing (land); specialist clothing (water); specialist boots
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One of the best-known names in cruising, Princess Cruises is a global travel company operating a fleet of 18 modern ships renowned for their innovative design and wide array of choices in dining, entertainment and amenities, all provided in an environment of exceptional customer service. A recognised industry leader, Princess carries 1.7 million guests each year to destinations around the globe ranging in length from three to 114 days.
Quark Expeditions has been taking passengers to the Arctic and Antarctica since 1991, and is proud to introduce Galapagos Islands expeditions for 2016. Its cruise and land-based expeditions are designed for travellers who wish to discover destinations found only off the beaten path. Join it to learn about fascinating indigenous culture, see spectacular landscapes andexperience unfettered wildlife in the world’s most remote and pristine locations.
Victoria Snelgar
Pushparaj Shetty, senior distribution manager
Princess Cruises Carnival House, 100 Harbour Parade, Southampton, SO15 1ST
Quark Expeditions 3131 Elliott Avenue, Suite 300 Seattle WA 98121
TELEPHONE +44 (0)84 3373 0333
TELEPHONE +1 416 645 8248
EMAIL salesteam@princesscruises.co.uk
EMAIL push.shetty@quarkexpeditions.com
WEBSITE princesscruises.co.uk
WEBSITE quarkexpeditions.com
CA OVERVIEW
CA OVERVIEW
REGIONS
REGIONS
AFRICA
ASIA INDIAN OCEAN
AUSTRALIA NEW ZEALAND
AMAZON ARCTIC ANTARCTICA GALAPAGOS
MIDDLE EAST SOUTH AMERICA
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FACILITIES Shore excursions; alcohol; zodiacs; ice landings; airport transfers; specialist land clothing; specialist water clothing; specialist boots to loan and a quark parka to keep
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Seabournâ&#x20AC;&#x2122;s three intimate ships are the perfect blend of glamorous elegance, impeccable service, exquisite cuisine and highly personalised destination experiences, all of which have earned Seabourn some of the most coveted awards in travel. The muchheralded Seabourn Encore arrives late in 2016, making Seabourn the youngest most modern contemporary fleet in the ultra-luxury market.
Travelling to some of the most remote regions of the planet, Silversea Expeditions provides guests with a thrilling, awe-inspiring journey. From the lush rainforests of the equatorial Pacific to the Arctic and Antarctica the expedition ships sail to all seven continents. A fleet of zodiacs allow guests to explore even the most remote locations.
Natasha Donovan, head of trade sales Seabourn Carnival House, 100 Harbour Parade, Southampton, SO15 1ST
TELEPHONE +44 (0)844 338 8690
Silversea Expeditions Level 3, 21 Palmer Street, London SW1H 0AD
TELEPHONE +44 (0)798 370 8273
salessupport@seabourn.co.uk
natashad@Silversea.com
WEBSITE
WEBSITE
seabourn.co.uk
Silversea.com
CA OVERVIEW
CA OVERVIEW
REGIONS
REGIONS
AFRICA AMAZON ANTARCTICA ASIA
AFRICA AMAZON ANTARCTICA ARCTIC
AUSTRALIA INDIAN OCEAN SOUTH AMERICA
AUSTRALIA FAR EAST GALAPAGOS ASIA
MIDDLE EAST NEW ZEALAND
MIDDLE EAST NEW ZEALAND INDIAN OCEAN RUSSIA SOUTH AMERICA
FACILITIES
FACILITIES
Alcohol; zodiacs; ice landings; gratuities included; roundtrip flights; airport transfers; wi-fi; laundry; specialist land clothing; specialist water clothing; specialist boots
Shore excursions; alcohol; zodiacs; ice landings; gratuities included; roundtrip flights; airport transfers; wi-fi; laundry; specialist land clothing; specialist water clothing; specialist boots
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Multi-award-winning river cruise line Uniworld is renowned for its outstanding service, offering indisputable luxury onboard. As the world’s only authentic boutique river cruise line, Uniworld is committed to delivering the highest standards of excellence in luxury river cruising.
It’s hard to stay up to date with the latest promotions and offers from cruise lines. So much changes that it can feel like you’re drowning in a sea of emails as you desperately try to stay abreast of what’s new. And there’s always something new – a brochure, campaign, cabin or ship. Widgety is designed to save you time, bringing the latest content from your key cruise lines to you – automatically.
Lucy Hopkins, sales development executive
Damian Gevertz, director
Uniworld 15 Grosvenor Place, London, SW1X 7HH
Widgety Testwood Park, Testwood House, Salisbury Road, Southampton SO40 2RW
TELEPHONE +44 (0)20 7468 4131
TELEPHONE +44 (0)23 8042 8000
EMAIL lucy.hopkins@uniworld.com
EMAIL damian@widgety.co.uk
WEBSITE uniworld.com/uk
WEBSITE widgety.co.uk
CA OVERVIEW REGIONS ASIA MIDDLE EAST
FACILITIES Shore excursions; alcohol; gratuities included; airport transfers; wi-fi
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DIRECTORY
Viking Cruises offers culturally-enriching, destination-focused river and ocean cruises for travellers curious about the world. Viking Cruises takes its guests on curated, elegant voyages along some of the most iconic rivers and oceans in Europe and the Far East allowing a unique window on inspiring destinations and rewarding experiences.
Andrew Schweitzer, agency sales executive, UK and Ireland Viking Cruises Nelsons House, 83 Wimbledon Park Side, London SW19 5LP
TELEPHONE +44 (0)20 8780 7926
EMAIL andrew.schweitzer@vikingcruises.com
WEBSITE vikingcruises.co.uk
CA OVERVIEW
THE FLEET
REGIONS
Ocean ships Star, Sky (2016), Sea (2016); longships Aegie, Alruna, Alsvin, Astrild, Atla,
ASIA MEDITERRANEAN MIDDLE EAST NORTH EUROPE
FACILITIES Shore excursions; alcohol; roundtrip flights; wi-fi
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Baldur, Bestla, Beyla, Bragi, Buri, Delling, Egil, Eir, Eistla, Embla, Fontane, Forseti, Freya, Gefjon, Gullveig, Heimdal, Hemming, Hermod, Hlin, Idi, Idun, Ingvi, Jarl, Kadlin, Kara, Kvasir, Legend, Lif, Lofn, Magni, Mani, Mimir, Modi, Neptune, Njord, Odin, Osfrid, Prestige, Pride, Rinda, Rolf, Schumann, Skadi, Skirnir, Spirit, Sun, Tialfi, Tor, Torgil, Var, Ve, Vidar, Vili; Russia river ships Akun, Ingvar, Truvor; Asia river ships Emerald, Mandalay, Mekong
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Coming next time... TITLE
WHAT IS CRUISE’S NEXT PORT OF CALL? CRUISE ADVISER 2016 PREVIEW GUIDE COMING DECEMBER
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