Portland State Career Fair Guide Make it in the art game
Before the resume
Jobs on campus
ARTS & CULTURE PAGE 7
OPINION PAGE 15
NEWS PAGE 5
NEWS. . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ARTS & culture............ 6 OPINION........................ 14 ETC................................ 17 SPORTS........................ .. 18
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Portland State University Portland State University Tuesday, Feb. 5, 2013 | vol. 67 no. 35
D2L crash hits students poised for midterms 2-day data center failure interrupts digital access to midterm resources
A new source of information on the Islamic world
Jaime Dunkle Vanguard Staff
A catastrophic software crash nixed studying for midterms for some students at Portland State last week. Learning software giant Desire2Learn stopped working on Tuesday, Jan. 29. Service at PSU resumed on Friday. D2L services more than 10 million students globally. President and CEO John Baker issued a public apology on the D2L website. The announcement stated that the outage affected one in four students at its peak. “For many of our clients, our software is the hub around which they build their programs. They expect that our services are up and running during the day and throughout the evening and night. “This is the goal to which we strive, and I apologize for falling far short of this. Some of you had no service for a period that reached up to 72 hours, which is completely unacceptable. Our system is now functioning normally and I have personally confirmed that all client data and sites are fully restored,” Baker said. Jetzabel Franco, a psychology major at PSU, expressed frustration at the technological mishap. “I couldn’t study for midterms at all,” Franco said.
Muslim collection joins library Erik Mutzke Vanguard staff
© D2L.PDX.EDU
Periodic updates were posted on the D2L website during the crash. The company serves more than 10 million students around the globe.
Franco is a visually impaired student. She said she needed to use class information on D2L to study for her psychology and environmental science midterms. “It was really upsetting because D2L works better than having your teacher email you 18 PowerPoints,” Franco said. Though annoyed, Franco was also compassionate about the software fiasco. “It’s just something that happens once in a while,” she said. “I understand that, but it was still frustrating
for it to happen, conveniently, during midterms.” Faculty and students both suffered through the calamity. “It meant we could not get access to our files,” said Sharon Blanton, the chief information officer at PSU’s Office of Information Technology. Blanton confirmed the outage impacted one-fourth of D2L’s customers worldwide. “Unfortunately it is something that is completely out of our control, so we were at their mercy,” Blanton said. D2L doesn’t regularly have
problems. It was down about a year ago, but not for as long as the recent outage, she said. “As far as we know they have completed their repairs and everything should be OK now,” Blanton said. “It’s really frustrating for us to just sit here and not be able to do anything. There’s absolutely nothing we can do.” PSU contacted D2L about the problem. “We’re so sorry,” Blanton said. “We’ve spoken [to people] all the way up to the CEO of D2L, and he is extremely apologetic.”
The extensive Middle East studies collection at Portland State’s Branford P. Millar Library dates back to the early 1950s with the creation of the Middle East Studies Center for undergraduate studies. It is one of the largest and most comprehensive resources on the Middle East in Oregon—and it just got a little bigger. The Millar Library was recently awarded the “Bridging Cultures Bookshelf: Muslim Journeys,” from the National Endowment for the Humanities and the American Library Association. PSU is one of 840 universities in the nation that applied for the collection of 25 books, three documentary films, a one-year subscription to Oxford Islamic Studies Online and a DVD of short films. On Friday, Kambiz GhaneaBassiri, an associate professor of religion and humanities at Reed College and a national scholar who helped to create and organize the collection, came to PSU to speak about the library’s acquisition. See bookshelf on page 4
Career fair helps students start the search Student ambassador welcomes jobhunters with tips, encouragement Austin Maggs Vanguard staff
If you’ve ever thought about applying for a job with the federal government but stopped in your tracks when you tried to start the lengthy, complicated application process, now may be the time to reconsider. Senior management and human resources double major Jessica Douglas—who is also a student ambassador for the U.S. Department of the Interior—will hold a workshop during Wednesday’s career fair. Douglas’ workshop will focus on developing job-hunting skills, including writing a federal resume and learning the difference between a federal and a regular resume.
“You have to include so much more,” Douglas said. “Many people get kicked out of the applicant pool because they didn’t correct stuff on their resumes. So we try to teach people about [them].” The career fair will feature more than 60 different organizations, including representatives from private industry and government agencies. Portland State Director of Communications Scott Gallagher feels that students should attend the fair to help broaden their knowledge of available jobs and internships. “The more knowledge you have, the better off you’ll be,” Gallagher said. Aside from being a student, Douglas’ position as student ambassador is a volunteer position. Douglas’ task is to create awareness of opportunities for working with the government. This includes informing people of internships and jobs available with the federal government, and helping staff and students find and apply for
those positions. “The goal is really to get some new, talented individuals in the government and create change,” Douglas said. This is Douglas’ first project to market the government and collaborate with PSU. Douglas is the first student ambassador for the Department of the Interior. She also works in Washington, Hawaii, Idaho and Guam. Douglas has worked for the U.S. Fish and Wildlife Service and is promoting available jobs in that agency. “When people think [of ] Fish and Wildlife, they immediately think of biology and natural resources. But, ultimately, we still need accountants, engineers and human resources specialists,” Douglas said. “There [are] opportunities for every type of major.” See Career fair on page 2
kayla nguyen/VANGUARD STAFf
Jessica Douglas, a senior student ambassador for the U.S. Department of the Interior who is double majoring in human resources and management, will hold a workshop on developing job-hunting skills at Wednesday’s career fair.