Virtual Customer Service for DANTES Programs reviewing and reprinting by logging in to their account on the testing platform. DSST scores are automatically and electronically reported to the Joint Services Transcript (JST), Air Force Automated Education Management System (AFAEMS) and Community College of the Air Force (CCAF). Refer students to CCAF when scores are missing from a CCAF Progress Report.
Customer Service Specialist by: Kirstin Savage For the last few years, visitors have been coming to the DANTES website and submitting questions to find information about DoD VolEd programs. This article shares the top 5 trending topics for 2019, with information that education counselors can use to help minimize confusion and facilitate the challenging processes faced by military students.
CREDIT BY EXAM 1. DSST We receive numerous inquiries about the DSST exams, including questions about registration, scheduling, where to find test prep materials, free retesting, scoring and reporting. Prometric owns the DSST exams and delivers free and for purchase DSST exam preparation resources online. They offer in-depth courses, practice tests, videos, flash cards, as well as the DSST Mobile Prep App, all with 24/7 access. Students will complete the registration and verification of DANTES-funding eligibility at the testing center within the testing platform on the day of the exam. Exam results are available to the test taker immediately after administration, except for those taking the Principles Public Speaking exam. Prometric emails scores for the public speaking exam to the address provided at the time of registration. Test takers can access their scores at any time for
DANTES Information Bulletin
If a student is registered with other academic institutions, Prometric will mail a paper score report when the school’s 4-digit DSST code has been entered at the time of testing. Advise students to check with their school 4-6 weeks after testing to verify that their score has been received. Get start-
ed taking DANTES-funded DSSTs by visiting www. myvoled.com/dsst Refer any questions about scoring and reporting to Prometric at www.getcollegecredit.com/contact/
2. CLEP
The most common questions that military students ask about the CLEP program are; where to order free Examination Guides, how to register as a DANTES-funded candidate and what happens if a registration ticket expires. Information on the DANTES website provides a complete overview of the CLEP program and includes step-by-step instructions you can use to help students begin the process of testing. The College Board owns the CLEP exams. Military students are required to create a MyCLEP account and specify their DANTES-funded eligibility status under the “Edit Personal Details” section of the registration process. The College Board automatically cancels a CLEP registration ticket for a DANTES-funded student, 6 months from the date of “purchase.” There is no penalty for cancelling a registration; however, once a ticket is cancelled, the student will need to re-register to take the exam. Get started taking DANTES-funded CLEP exams by visiting www.myvoled.com/clep Refer students to the College Board for help with their registration process https://pages.collegeboard.org/contact-us
http://www.dantes.doded.mil
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