Digital Durham MJ Awards 2021 Digital Transformation

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The Digital Customer

Online Services Whilst some services have inevitably been affected by local and national restrictions, we have used the available technology and digitised these where possible to minimise impact on our customers and to support them.

The library service has moved online and customers can continue to borrow ebooks, emagazines etc. free of charge through a click and collect service.

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Those looking to keep fit while staying safe indoors can take part in free online exercise classes, which can be essential for positive mental wellbeing.

Customers can even find out fascinating facts about their family tree through our online sessions with the Durham County Record Office.


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.