The Digital Customer
Schools and Education Partners Our Schools Support Teams have been busy helping Education Partners to adapt to a world of online teaching and resources. We are currently supporting 230 schools on Office 365 and Google Classroom and have set up remote teaching/learning elements in Teams, Class Notebook and Assignments within Office 365 for 152 schools, enabling over 30,000 pupils to learn remotely. There are some education providers with differing needs and the approach has been adapted to meet their needs, which includes:
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• Aycliffe Young People’s Centre
• The Woodlands
This young people’s centre has special requirements in terms of safety and security of the young people they support but still need ICT to play a part in the learning of those pupils. An online system was developed to provide each young person their own private workspace accessible only for them and their teachers. A read only shared content library was also created for teachers to store resources, worksheets and other materials to assist their students. Security adaptations were made to restrict internet access and remove the email service to ensure the learning environment was appropriate for residents use whilst still providing a safe place for students and teachers to communicate for learning purposes.
The Woodlands Pupil Referral Unit requested the introduction of Microsoft Teams to facilitate remote teaching and learning for their pupils during the pandemic. Class Teams and pupil accounts were created; however, extra security measures were applied as pupils at this facility are taught separately from one another. The Teams working approach was successfully customised to reflect this.
