MJ Awards 2021
What Makes Durham Different? Our digital journey has been transformative. Expediting the delivery of the digital strategy ensured we could continue delivering services throughout the pandemic. Not only have we been able to continue to provide key frontline services, we have also used up to date technology and revised our service offer to enable our customers to access leisure and culture activities despite our buildings being closed, which has huge benefits for mental wellbeing. The shift to home working has also been completed at an accelerated pace and staff have adapted fantastically.
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