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THE RESETTLEMENT MAGAZINE ISSUE FIVE WINTER 2018
SUPPORTING FEMALE VETS What more can be done to help female veterans?
WALKING FOR CHANGE Christian Lewis discusses his journey of rediscovery
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INVICTUS GAMES 2018 Gold medal winner Mark Ormrod celebrates camaraderie at the Sydney Games
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T H E R E S E T T L E M E N T M AG A Z I N E
WELCOME
PUBLISHER Denise Connelly denise@dcpublishing.co.uk
To the winter issue of Advance Magazine!
ASSISTANT EDITOR Lorne Gillies lorne.gillies@dcpublishing.co.uk STAFF WRITERS Emma Storr emma.storr@dcpublishing.co.uk Saskia Harper saskia.harper@dcpublishing.co.uk DESIGN AND PRODUCTION Lucy Baillie lucy.baillie@dcpublishing.co.uk PRODUCTION ASSISTANT Lisa McCabe lisa.mccabe@dcpublishing.co.uk SALES Danny McGonigle danny.mcgonigle@dcpublishing.co.uk
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A
s the cold winter months roll in we’ve been staying warm at Advance HQ working on the latest issue. And squeezing in some Christmas shopping! This issue is bursting with even more exciting content, exlusive interviews, and guidance. Starting off this issue, we look at the exciting news that the UK, Welsh, and Scottish Governments have come together to create the UK’s first-ever veterans support strategy. Eager to find out more, we sat down with the Minister for Defence People and Veterans, the Rt Hon Tobias Ellwood on page 6 to discuss the strategy which is set to help reserves, veterans and Armed Forces personnel currently serving. We also went down under to celebrate the action from this year’s Invictus Games. Gold medal winner Mark Ormrod embodies the pride and camaraderie that entombs the Games. Over on page 13, Mark discusses the importance of the Games and how you too can get involved. In the workplace, we’re focusing on the skills you have learned whilst serving and how they can transfer into civilian employment. If you’re looking to start your own business, head over to page 28 to hear how one veteran did just that, and succeeded. I hope you enjoy the new issue, we’re excited to get stuck into Advance 2019. Make sure to let us know what you would like to see more of by contacting me at editor@dcpublishing.co.uk For now, all the best for the festive season ahead and a happy New Year. Until next time,
DON’T MISS 8 WALKING FOR CHANGE Over a year ago, Chris Lewis left a carpark in Wales to walk the coastline of the UK raising funds for SSAFA. He discusses the importance of change during the dark times. 10 FIGHT LIKE A GIRL: SUPPORTING FEMALE VETERANS Figures have revealed that female veterans feel forgotten when leaving the Armed Forces. One veteran shares her experience of finding support alongside a charity dedicated to saluting female veterans. 23 STANDING SHOULDER TO SHOULDER Transitioning to civvy street is a different experience for everyone. It is thought 10 per cent of veterans experience mental health conditions, discover the charity breaking the mould on guidance.
KEEP UP TO DATE Lorne Gillies, Assistant Editor
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©DC Publishing Ltd 2018. All rights reserved. No part of this publication may be reproduced or used in any way without prior written permission from the publisher. The views expressed in this magazine are not necessarily those of DC Publishing Ltd. The publisher takes no responsibility for claims made by advertisers within the publication. Every effort has been made to ensure that information is accurate; while dates and prices are correct at time of going to print, DC Publishing Ltd takes no responsibility for omissions and errors.
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WHAT’S INSIDE
CONTENTS PROFILE
6 ON THE FRONTLINE OF VETERAN SUPPORT
13
30
As the government introduces the first UK-led initiative on veteran support, the Minister of Defence People and Veterans Tobias Ellwood discusses the importance of the strategy.
8 WALKING FOR CHANGE
Over a year ago, Chris Lewis left a carpark in Wales to walk the coastline of Britain in a bid to raise funds for SSAFA, The Armed Forces Charity. He spoke with Advance about his journey of rediscovery.
SUPPORT
10 FIGHT LIKE A GIRL: SUPPORTING FEMALE VETERANS
Female veterans report feeling forgotten after leaving the Armed Forces. How can we change this?
17 THE LEGAL SIDE OF RETURNING TO CIVVY STREET
From benefits to getting the keys to your new pad, get the downlow on all the laws and regulations in place to get you settled into civvy street.
WORK
20 THE FRONTLINE OF FUNERALCARE
6
WELLBEING
Two veterans reveal how their Military skills have supported them in their new career.
23 STANDING SHOULDER TO SHOULDER
28 HITTING THE BUSINESS BULLSEYE Ever daydreamed about becoming your own boss? One mentoring service is helping veterans do just that.
30 ON THE JOB
We chat with one recruitment company to find out why hiring veterans is an important part of their working ethos.
TRAINING
25 UTILISING YOUR SKILLS
Life in the Armed Forces will leave 4
you with a plethora of transferable skills. Take those skills further with training.
23
Transitioning can have its ups and downs, Shoulder to Shoulder Erskine are making sure that veterans have the support they need.
SPORT
13 DOWN UNDER: THE 2018 INVICTUS GAMES
Gold medal winner Mark Ormrod takes us into the action of the most recent Invictus Games to chat camaraderie, giving it a go, and going for gold.
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ON THE FRONTLINE OF
VETERAN SUPPORT
In November the UK Government premiered an exciting initiative dedicated to delivering support for veterans. Produced jointly between UK, Welsh and Scottish Governments, the initiative celebrates the selfless and heroic acts of veterans. The Rt Hon Tobias Ellwood, Minister for Defence People and Veterans, spoke with Advance
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nlike many Ministers and Members of Parliament, Tobias Ellwood has an extra appreciation for the experiences of ex-service personnel, for he too served for Great Britain. Serving in the Royal Green Jackets from 1991 to 1996 in Northern Ireland, Gibraltar, Bosnia, Cyprus and Kuwait, Tobias left the Army ranked as Captain. Now working as an Army Reservist and Minister for Defence People and Veterans and as an MP, Tobias is just one of many politicians backing the first ever UK-wide strategy to support veterans. During your time in the Armed Forces there will have been highs and lows, Tobias, and the wider government, is making a promise to support veterans leaving the Military, personnel currently serving, and those looking to transition back to civvy street. There are thousands of charities working to provide support to veterans, and the new initative is just one more way to receive guidance. Why was it important to implement the strategy? Thanks to the internet and other advances in technology we can better harness the huge amount of help that is available through the Veterans Gateway. There are over 4000 service facing charities – sometimes it can be unclear where help can be provided and so the 6
It is a commitment for the next ten years‌to better celebrate what veterans have done for our country
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PROFILE
veterans strategy not only helps us bring together where support can be provided, but also it is a commitment for the next ten years for what government as a whole, and the rest of the public sector, and indeed the private sector, can and should be doing to better celebrate what veterans have done for our country and also promote the support that is available to them.
How does the Defence Transition Service get veterans back into work? For people who put their hands up as they’re departing, this service is the vehicle they join. Here we will walk people through a tailored programme to help personnel to put their CV together, complete or start academic educational programmes or qualifications they might require, and then look to place them in businesses or organisations once they depart. We also touch base with them – it is a two-year transition package and we look after them after this. There are then, also, the fantastic veterans’ charities that also stand ready to provide support further down the line. The strategy will also help wider society view veterans differently. Why do you think this is important? This is very critical. One main aspect is that images perpetuated on television or elsewhere is
perhaps unhelpful to characterise what our Armed Forces actually go through. The absolute majority serve well and leave well. In comparison with their peer group they are no more likely to experience mental health issues, or go to prison, or to have drug issues than their civilian counterparts. Yet, if you believe everything you see on television that clearly isn’t the case and we need to make that clear; it is very much beneficial for anybody choosing to serve in the Armed Forces. Do you have any future plans or initiatives to help further develop appreciation for our veterans? I’m really enthusiastic to model the American approach, which is a more practical illustration of support for our Armed Forces. When you travel to America you can see it everywhere: the huge pride is illustrated everyday with people saying thank you to veterans for their service. I would stress that our love, affection, and respect for the Armed Forces is exactly the same here, but our practical illustration into how that manifests itself is perhaps different and we need to better promote that. I think we can do this through our Armed Forces covenant programmes, more and more companies signing up to covenants
to give special deals and support to veterans, reserves, and Armed Forces personnel, too. Finally, what advice do you have for veterans, reserves, or Armed Forces personnel transitioning back to civvy street? For people already serving you can participate in programmes which will lead you through a very supportive package – which wasn’t there when I served, I have to say. These are all quite fresh initiatives and we’ve had great success in people utilising the fantastic array of, arguably, unique skillsets that you pick up in the Armed Forces: leadership, teamwork, discipline, determination, tenacity, and so forth. Alongside academic and technical skills that you now get in a very sophisticated Armed Forces arena. Absolutely the support is available, so if anyone wants to get the guidance: there is help out there. n PICS: UK MOD CROWN COPYRIGHT 2018
Going into further detail, how will the strategy work to give veterans the best experience outside the Armed Forces? In essence we’re providing veterans the knowledge of what to expect from the State when they leave. And how we can celebrate and promote the work that veterans do; who they actually are; and, indeed, areas of need. There are certain aspects of the strategy including education, or ensuring veterans are back in work after six months if they’ve done our transition programmes, but, of course, there are some – through no fault of their own – who will require support, and we need to make sure that we focus on those areas of need as best as possible.
FIND OUT MORE Veterans Gateway www.veteransgateway.org.uk Careers Transition Partnership (CTP) www.ctp.org.uk
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PROFILE
Walking for
change
Armed with a tent, a challenge, and ambition, one man left a Welsh carpark in August of 2017. Over a year later, veteran Christian Lewis is still powering through his challenge: to walk the coastline of the UK. Christian spoke with Lorne Gillies about his mission
“I
knew I had to make a change, I knew the changes I had to make – I was just too scared to do it,” says Christian Lewis, known better as Chris. “Something in me, one day, just told me to go and do this.” Taking challenges and hardships face on is a daily part of life, but it can be difficult. For Chris, it was leaving the Armed Forces that saw him and his teenage daughter, Caitlin falling on hard times. Chris remembers: “I’m quite a strong minded fellow and everything they told me when I joined up I listened to and I embraced it. I have taken it with me into civilian life, but it doesn’t work. You soon very much realise, where do I go from here? You don’t tell anyone and you don’t want to ask for help because you’re proud; the next minute things just start falling to pieces around you.”
HELPING HAND
When Chris and Caitlin found themselves homeless it was SSAFA, The Armed Forces Charity that provided the integral arm of guidance to help them get back on their feet and into accommodation. Dealing with bills, rent, debt, and other life skills that many take for granted can be daunting at times; figures reveal that more than 60,000 veterans are homeless with many also living with mental health conditions. Watching his friends decline, alongside his own struggles, spurred Chris onto his new, and most life defining, mission: walking the coastline of the UK to raise funds for SSAFA; the charity that helped him 8
Everyone can pull themselves out of it and learn to deal with it – that is the key and so many other veterans before him to get back on their feet.
THE WALK
“I have the chance to reflect on everything when I’m walking and it is good for the soul. You start to realise what is important and what isn’t, which is something that confused me for a long time,” adds Chris. “I couldn’t get my head around all the craziness. I really had lost my faith in humanity before I started the walk.” Having isolated himself, finding it challenging to speak with people, let alone leave his house, Chris has turned himself around and the difference is insurmountable. Hopeful, optimistic, and humble, Chris’ journey has taken him to the remotest Scottish islands, allowed him to drink in breath-taking scenery, and experience the kindness of strangers to take his life in a new direction.
DON’T MISS… our full interview with Chris on the website www.advance magazine.co.uk
CHANGE
Just like Chris, veterans who are struggling hold the power to take themselves out of the darkness. “You can take all the advice you want in the world, but the only time that is going to change is when you are ready to take that advice on board,” encourages Chris fervently. “Everyone can pull themselves out of it and learn to deal with it – that is the key.” ■ FIND OUT MORE Follow Chris and Jet’s journey at www.chriswalks.com. Find support with SSAFA by visiting, www.ssafa.org.uk
www.advancemagazine.co.uk
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10/12/2018 12:03
FIGHT LIKE A GIRL:
Supporting female veterans Recent research revealed that female veterans feel there is less support for them than their male peers when leaving the Armed Forces. We take a deeper look at the issue, to find out what more can be done to prepare women for life after the Military
E
arlier this year, research from SSAFA, The Armed Forces Charity highlighted that almost half (46 per cent) of female veterans felt their male comrades were better supported when transitioning. Nearly as many (43 per cent) reported feeling alone, with no one to look out for them after leaving the Armed Forces. Parliament statistics show that there are around 15,270 women in the UK Armed Forces, making up 10 per cent of the Forces population. With the possibility of up to half of them leaving the Military feeling unsupported, this could have disastrous consequences on their physical and mental wellbeing. DISCHARGED Rachel Williamson joined the Royal Air Force (RAF) in 2007, after leaving college as a physical training instructor (PTI). Retraining as a medic, Rachel served for over 10 years before an injury forced her to be medically discharged from the RAF. “Being discharged was my biggest challenge as it was a decision that was out of my control and I never expected it,” explains Rachel. “I refused to believe I was a serving member one day then a veteran the next. I was so used to having that 10
routine of wearing a uniform every day, my military ID that never left my purse, and the banter that no one outside the Armed Forces will quite understand.” Leaving the Military can be a daunting time in any veteran’s life. Yet, many female veterans are entering civvy street alone, because they don’t feel the support available is suitable to their needs, or think it won’t make a difference. Luckily, Rachel found support with SSAFA, as part of their mentorship scheme. Working with a mentor, she was able to receive help applying for jobs, preparing for interviews and getting general life advice. With her mentor’s support, Rachel even landed a place at the Invictus Games. According to SSAFA, increasing numbers of female veterans are coming forward to apply for the mentorship scheme. However, whether this is as a result of more women joining the Army, or more women feeling the support is beneficial to them, it is currently unknown. “It’s all about providing a wide range of support to everyone from all backgrounds,” says Rachel. “When searching online specifically for female veteran support, not much comes up as, for many
charities, the aim is to attract all veterans. But, with 46 per cent of female veterans feeling there is less support available, why not at least trial gender-specific services?” SUPPORT Rachel was one of the lucky women who had a great welfare team, who looked after her as soon as she was given the news of her medical discharge. During her transition back to civvy street, Rachel was offered resettlement courses, welfare breaks, distance learning courses and was given advice from her personnel recovery unit (PRU). The fact that so many women do not feel they have access to the same support is worrying, and something that must change if the Armed Forces want to keep up the
www.advancemagazine.co.uk
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SUPPORT
Being discharged was my biggest challenge as it was a decision that was out of my control and I never expected it
momentum of women joining the ranks. Everyone’s experience of serving in the Military is different, which is why a ‘one-size-fits-all’ approach to providing support doesn’t work. Salute Her is a project run by military charity, Forward Assist. The programme provides gender-specific support to females returning to civvy street and aims to uncover the social disadvantages women face during their transition from service back to civilian life. “I had noticed that many women were coming back from combat zones with diagnosed PTSD and all support services were male orientated,” explains Forward Assist founder, Tony Wright. “I decided to create a gender-specific service for female veterans to address that need.” Salute Her believes that female veterans are a hidden population in the UK, and so they work closely with them to investigate the types of services they believe women need. “We don’t guess or presume what support they require,” adds Tony. “This means we are able to provide a needs-led service that is fit for demand.” DEBATE Many may say that gender-specific support for female veterans is not necessary, and they should access the general support available. With such a large number of women feeling abandoned, thinking there is a lack of help for them, the current services are failing to provide many women with the support they need and deserve. In October, the UK Military lifted
the ban on women working in close combat roles, with female recruits beginning training with the Royal Marines and the infantry next year. While it is heartening to see opportunities for women broaden, in a step closer to equality, it is just as worrying to think that these women are being enticed into challenging roles, and could leave the Forces to find little, if any, support, upon the completion of their service. Regardless if improvements require the introduction of genderspecific services, or current government schemes and charities developing more inclusive services, we urge support providers to assess the way they give guidance to their female veterans, to ensure they’re doing enough to support their transition. ■ FIND OUT MORE Salute Her – Forward Assist www.forward-assist.com 0191 250 4877 www.advancemagazine.co.uk
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10/12/2018 12:15
SPORT
DOWN UNDER:
THE 2018 INVICTUS GAMES This year’s Invictus Games saw 500 athletes from 18 nations compete down under in Sydney. The games celebrate the camaraderie and perseverance that comes with serving in the Armed Forces
PICS: © GETTY IMAGES / INVICTUS GAMES SYDNEY 2018
I
nvictus is the Latin word for unconquered and the Invictus Games represents wounded, injured and ill servicemen and women who are just that. The Games were launched by Prince Harry after he visited the Warrior Games in the United States in 2013. After seeing the positive impact of sport on recovery, he vowed to launch a similar event in the UK. In 2014 the first Invictus Games took place in London with more than 400 competitors from 13 nations. In the last four years the games have travelled to Florida, Toronto and this year, Sydney. As awareness of the Games has grown, so have the numbers: this year 500 athletes from 18 nations competed. As the Games mature, the core message stays the same: wounded, injured and ill servicemen and women have been tested and challenged, but they have not been overcome. UNCONQUERED Mark Ormrod applied to join the Royal Marines at age 16, beginning his training at age 17 and deploying
to Iraq in 2003 at just 19-years-old. After completing his minimum service in 2006, Mark left the Marines to re-train as a bodyguard. He found little success in the career and re-joined in 2007 before being deployed to Afghanistan. On Christmas Eve 2007 Mark was on a routine foot patrol when he stepped on and triggered an IED. In order to survive, both his legs and his right arm was amputated, making Mark the UK’s first triple amputee to survive the Afghanistan conflict. After spending weeks in hospital and attending rehabilitation, Mark started working at the Royal Marines Charity. “It was really good for me because I didn’t want to
leave and now it feels like I never did,” says Mark. “I’m still with the lads in that world.” GOALS Every Christmas Mark sets himself goals for the year ahead. When he sat down to write them out in 2016 he thought about 2017 marking 10 years since his accident. “I was aware of the Games from friends that had competed and I just decided to jump into the deep end to celebrate 10 years,” explains Mark. “I never expected to make the team and didn’t know anyone – I had no experience. I was lucky, so I entered that world and started training.” In September 2017 Mark travelled www.advancemagazine.co.uk
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SPORT
to Toronto, Canada where he would compete in six events; winning two silver and two bronze medals. “Sport is used as an aid to your recovery,” says Mark. He was also awarded the Jaguar Award for Exceptional Performance, Determination and Dedication. A career with the Royal Marines Charity allowed Mark to maintain his connection to the Military world, but this was advanced by his participation in the Games. “For a lot of people, it’s about being in that environment,” adds Mark. “Having the banter, being in a team, having a group of like-minded individuals around you.” GOING FOR GOLD For Mark four medals and the prestigious Jaguar Award were not enough: he wanted to go for gold. “I’m quite ambitious and in my own head quite ruthless towards achieving my goals, although I got the award and ended up with two silver and two bronzes my OCD kicked in and I thought, ‘I haven’t reached the top of the mountain yet’,” says Mark. After some deliberation he made the decision to apply for the 2018 Games. “I thought I need to get two gold medals, two of each, so I went through the process again, this time I had experience and knowledge,” explains Mark. That appreciation and skill paid off as Mark left the 2018 Games with a total of seven medals – four of them gold. “I didn’t expect to come away with seven. I’m officially going to stop competing now because I don’t think I could top the last two years unless I went and got 10 golds,” laughs Mark. “Anything else would be an anti-climax, hopefully now I can help other people.” The camaraderie experienced in the Armed Forces is ever-present at the Games, something Mark showcased in Sydney when he stepped in to prevent a race from being cancelled. The 50-metre breaststroke only had one other
I’ve seen it change people’s lives, the power of being involved is phenomenal 14
competitor. “I’d never swam breaststroke before,” adds Mark. “I did 75 metres in the pool on the day of the race to figure out how to propel myself forward to have a go. That’s what it’s about, having a go, pushing yourself, and trying to better yourself.” Joining the race late didn’t stop Mark who went onto win another gold medal. MOVING FORWARD Mark now plans to retire as an Invictus athlete, but hopes to maintain some involvement with the Games. “They started an ambassador programme for previous competitors to come along to training sessions to help the new athletes, and talk about what it’s like to compete; hopefully I can do that,” says Mark. The next Invictus Games will take place at The Hague in the Netherlands in 2020 and Mark will be there to cheer his fellow
servicemen and women on. He says: “It’s only a hop across the euro tunnel, I’ll probably go with a beer in hand and enjoy not competing.” Now with 11 Invictus medals to his name, Mark would urge anyone considering competing to go for it. “Step outside your comfort zone,” encourages Mark. “I’ve seen it change people’s lives, the power of being involved is phenomenal. It’s not about medals, it’s about improving yourself as a person.” Strong, resilient and determined, Mark Ormrod embodies the true values of the Invictus Games. The fifth Invictus Games in 2020 will continue to bring nations and veterans together through sport. n
FIND OUT MORE To find out more about The Hague 2020 visit www.invictusgamesfoundation.org
www.advancemagazine.co.uk
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10/12/2018 29/06/2018 16:32 10:25
SUPPORT
LEGAL SIDE of returning to CIVVY STREET the
Knowing your rights, and the regulations in place to support you on civvy street can make resettlement less daunting, but where do you start? Our handy legal guide is here to help
B
udgeting can be challenging – sticking to a budget is even harder. Trying to do both, while transitioning back into civilian life is tough, but there are resources out there to help you manage your money effectively.
FINANCE Money and budgeting can be one of the most stressful parts of transitioning back to civvy street. As an ex-service member of the Armed Forces, you are entitled to different benefits and pensions from your service. The Armed Forces Compensation Scheme (AFCS) provides financial aid to those experiencing an illness or injury as a result of active service, on or since 6 April 2005. It is also available to spouses and civil partners of those who have died as a result of their time in the Military. Similarly, the Armed Forces Independence Payment (AFIP) offers financial aid to those seriously injured by their service, to cover the additional costs incurred due to injury or disability. It is paid at a rate of £145.35 per week. The War Pensioners’ Scheme (WPS) is an option if you have been hurt or disabled whilst serving. The amount you get is based on the severity of your disability: if you’re assessed at more than 20 per cent, you will receive a weekly pension; if under 20 per cent, you will receive a one-off lump sum. To apply for benefits, you should contact government charity, Veterans UK (www.gov.uk), for an application form. Staff can help you with the form, if you require assistance.
Turn2Us (www.turn2us.org.uk) is a charity providing financial advice. You can use their grant search to find out what financial support you can claim, based on your postcode, age and previous job titles. They also have a benefits calculator, which allows you to check the benefits you might be entitled to, and how to claim them.
HOUSING There are many different routes you can take to find your perfect home when returning to civvy street. Housing associations are a great place to go to for support when looking for your new home. Associations specifically serving the ex-military community include Haig www.advancemagazine.co.uk
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SUPPORT Housing (www.haighousing.org.uk) and Stoll (www.stoll.org.uk). These organisations will help you find a home within one of their housing communities, where other veterans and their families live. Renting privately is another route to go down. If you choose to do this, it is important to ask your landlord or lady for a tenancy agreement. This includes information such as the cost of rent and when it should be paid each month; whether rent includes utility bills, such as council tax or electricity; how long the agreement lasts, and the rules on ending the tenancy for both you and the landlord. It is important to have an agreement, as it protects your rights as a tenant. If you’re looking to buy a property, but can’t outright, you’ll have to apply for a mortgage. This can be done by visiting a bank or building
Organisations will help you find a home within one of their housing communities, where other veterans and their families live
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society, and it’s a good idea to look around to find out the best deals for how much you have to pay each month, taking interest rates into consideration. Before applying for a mortgage, make sure your credit report is correct, as this will be consulted to decide whether you will be offered a mortgage; if it is wrong, you could be unsuccessful. Your credit score looks at how efficiently you’ve paid back any previous debts such as student or bank loans, and indicates to the lender your ability to pay them back. Your score can be checked for free on websites such as Clear Score (www.clearscore.com) or Experian (www.experian.co.uk).
EMPLOYMENT Many charities focus on veteran employment, including The Regular Forces Employment Association (RFEA) (www.rfea.org.uk) and Hire a Hero (www.hireahero.org.uk). They can provide many different forms of support, from writing a CV and preparing for an interview, to finding you suitable opportunities with companies actively hiring veterans. For veterans who have acquired a disability during service, or are experiencing mental health issues,
an employer legally has to make reasonable adjustments to enable you to be able to do your job properly, without limitations. This could include installing a ramp for wheelchair users; funding a British Sign Language (BSL) class to enable you to communicate effectively with colleagues; or allowing you to take more breaks, or work from home a few days a week. Employment charities such as The Poppy Factory (www.poppyfactory. org) work to find you the best opportunities, and liaise with your new employer to ensure they commit to making any workplace adjustments you need in order to succeed in your role.
MOTORING There are many mobility benefits you can also claim or apply for as an ex-service member. Local authorities across the country provide free travel: in London you can apply for a Veteran’s Oyster photocard, which allows free travel all day on London buses, the underground, overground and Docklands Light Railway. You can also travel free on most National Rail services in London after 9.30am on weekdays, and any time on weekends and public holidays. In Scotland, you can apply for a National Entitlement Card if you have received a lump sum payment from the Armed Forces Compensation scheme, or have received War Pensioners’ Mobility Supplement (WPMS). The card will entitle you to free bus travel anywhere in Scotland. A similar initiative is available in Wales, too. You may also be entitled to the Motability scheme. Motability is a charity that helps people with disabilities use their mobility benefits to buy or lease a car, mobility scooter, powered wheelchair and wheelchair adapted vehicles (WAVs). If you receive the WPMS or Armed Forces Independence Payment (AFIP), it can be used to cover the cost of a Motability lease agreement. It can be confusing trying to understand your rights and entitlements after leaving the Armed Forces, but you don’t have to do it alone. Get in touch with one of the many organisations today, to help ease your journey back into civvy street. ■
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Your Armed Forces Experts
Here For You When You Need Us We have been helping members of the Armed Forces, their families and the people of Plymouth for over 200 years. We are specialists in: Buying and selling a home including FHTB loan agreements Military divorce including service pensions, separation, mediation and children Court of Protection and Lasting Powers of Attorney
Call us: 01752 663295 Email: info@wolferstans.com www.wolferstans.com
Personal Injury and Medical Negligence claims including claims against the MOD Armed Forces Compensation and War Pension Schemes Compensation Protection Trusts
Wills, Trusts and Probate Employment including discrimination on behalf of reservists and regulars Unfair dismissals of civilian employees Dispute resolution including public sector ill health pension claims and PAX
We are very proud to be the first law firm in the UK to be awarded the ERS Gold Award for our commitment to the Armed Forces Community.
Wolferstans is authorised and regulated by the Solicitors Regulation Authority. Wolferstans' SRA numbers: North Hill 75407, Plymstock 75408, Plympton 63799. Crown copyright 2011. Reproduced under the terms The Open Government License: www.nationalarchives.gov.uk/doc/open-government-license/version/3/
A PROMISE BY THE NATION. The Armed Forces Covenant is a promise by the nation, ensuring that those who serve or have served in the Armed Forces, and their families, are treated fairly. So why not publicly declare your commitment to our Armed Forces by signing up? In doing so you would be among the 3,000+ UK organisations to have already shown their support. Signing up to the Covenant is straightforward and sets companies on the path to have their pledge recognised through the Defence Employer Recognition Scheme (ERS). This scheme incorporates prestigious Bronze, Silver and Gold awards,
granted in recognition of their pledge to support defence and the Armed Forces Community. The ERS awards culminate annually with prestigious ceremonies, including in Edinburgh (right) and London, to recognise the efforts of the Silver and Gold award winners. For more about the Covenant and what it means for you, contact Highland Reserve Forces’ and Cadets’ Association’s Regional Employer Engagement Directors in Dundee. Call Michelle McKearnon on 01382 631026 or email hi-reed@rfca.mod.uk. Call Roy McLellan on 01382 631022 or email hi-reed2@rfca.mod.uk.
The 2018 ERS Silver award winners at Edinburgh Castle.
Proudly suppor ting those who ser ve.
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TheThe frontline of
FUNERALCARE Losing a loved one is a challenging test in life. The tireless and dedicated work of funeralcare workers can make the final farewell less daunting for families and friends. Veterans are ideal candidates to support people during the hardship of death
C
aring for a family after a loved one has passed away is an emotionally testing, yet rewarding, role. Working in the funeralcare industry can seem quite macabre on the surface, in reality, it is an industry enriched with respect, tradition, and care. Skills and ethos that are prevalent within the Armed Forces. SERVING Having always aspired to work in funeralcare, it was advice to “go get some life experience,” that spurred Michael McCready to join the British Army. “It turned me from boy to a man and instilled everything I needed to be good in the role I’m in just now. I still have the Military head,” enthuses Michael, who is an estate planning lead with Co-op Funeralcare. “It really did give me the basics of being successful in the Co-op.” “I have been completely indoctrinated and the Army is a different way of life,” explains Mark McGuffog who served for 30 years in the Royal Logistics Corps, experiencing tours in Afghanistan, Iraq, and Bosnia. Transitioning back to civvy street to spend more time with family, Mark found the services provided by the Armed Forces beneficial for getting into employment. However, it was the role within Co-op Funeralcare that appealed to Mark. “When it came to the funeralcare role, it was the job description for me. It sounded very much like everything I had been doing in the Army and on paper it looked like a really good move,” he adds. Now working as a senior care 20
Michael McCready
I’ve never had so much job satisfaction in my whole life logistic manager, the organisational and management skills Mark developed in the Army put him in good stead for employment on civvy street. EMPLOYMENT Dedicated to delivering a caring, compassionate service, the skills you obtained and developed within the Armed Forces are well matched for working in the sector of funeralcare. Mark continues: “The Army talk about it in their resettlement process: transferable skills. This
is something that people don’t actually realise they have. We naturally make decisions, planning, managing situations; all of this makes veterans really employable. Plus, we are massively adaptable at getting things done, which will set people apart and make them stand out to do really, really well.” For Michael, alongside skills obtained during his time serving, a passion for funeralcare fuelled his determination to succeed in the industry. Having worked as a driver and in security, it was attending an awareness course with the National Association of Funeral Directors (NAFD) that propelled Michael’s career further. “It has been a trade and a business for a long time where it has appealed to older people, being 23 when I started, I really struggled to get in because they want life experience and people who have experienced a bereavement to understand the importance of funerals. I believe that certificate along with serving in the Military helped me: coming in like a shiny new penny and standing out,” explains Michael. Actively hiring ex-service personnel, Co-op Funeralcare is proud of veterans and their determination, respect, drive, and attributes that make them the ideal candidates for any role in the business. From ceremonial drivers, estate planning leads, to senior care logistic managers, there are jobs in all areas of the sector. “The guys will be used to operating in a professional environment and it is no different in funeralcare. You can come in at
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supported during any time required any level, too,” adds Mark. “We have off work. The Co-op, as an entire people doing the driver roles, company, is committed people like myself coming in as senior managers – I think, to providing reservists Co-op no matter where in the reasonable time off work to attend training; paying business you are coming Funeralcare has the difference between into you will fit right in” more than 1,000 your normal wages and funeral homes PROGRESSION reservist pay during Although Michael got Annual Camp; and much in the UK more. involved with a course from the NAFD, the training ENCOURAGEMENT and on-the-job education and Mark emphasises that working with experience provided by Co-op Funeralcare will see you in a good Co-op Funeralcare is not unlike your time in the Armed Forces – position to progress in the company. meaning you are sure to strive in Michael explains: “A lot of the the environment. “The progression training comes from your colleagues of a funeral from the initial contact and the camaraderie: it is fantastic from a client, all the different in here and it reflects what it is like in the Military. We’ve all got each components, it requires workers who all pull together in the same other’s backs.” direction to deliver the best quality Alongside career progression, funeral they can,” adds Mark. employees who are serving in “Really, that is what we do as an the Territorial Army (TA) will be
Army, be it in a section, a platoon: we all try to achieve the same mission.” The welcoming nature of Co-op Funeralcare, alongside the prospect to advance in your career, utilise your skillset from the Armed Forces, and help families during one of the most challenging times: working in this sector encompasses the respect and initiative that you as a veteran can provide. “I’ve never had so much job satisfaction in my whole life; it really touches me and it is great. And it would be great for any veteran,” concludes Michael enthusiastically. n
FIND OUT MORE To find out more about roles with Co-op Funeralcare visit, jobs.coop.co.uk
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We provide a lifetime of support to soldiers, veterans and their immediate families. Each year, we support a wide range of front line charities and specialist organisations, such as SSAFA, Combat Stress, Royal Star & Garter and the NSPCC, which deliver help on our behalf. We also make direct grants to thousands of individuals, ranging in age from two to 106 years old. Through our network of support, our work touches the lives of around 70,000 people worldwide, every year. It is because of the generosity of people like you that we are able to do this vital work – today and in the future. Donate online or get involved in fundraising at
www.soldierscharity.org
ABF The Soldiers’ Charity is a registered charity in England and Wales (1146420) and Scotland (039189) Registered Office: Mountbarrow House, 12 Elizabeth Street, London SW1W 9RB Tel: 020 7901 8900, Email: fundraising@soldierscharity.org
Left to right: Siobhan Weller, Les Fryatt, Kenneth Kwogyenga – Charity beneficiaries
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WELLBEING
STANDING SHOULDER TO SHOULDER Finding work, making new friends or adapting to daily life, returning to civvy street can put a strain on your mental health. Having someone to turn to when times are difficult can make resettlement less overwhelming
T
ransitioning from the Armed Forces can be challenging. Figures show 10 per cent of veterans have a mental health condition after leaving. Services like TimeBank’s Shoulder to Shoulder Erskine project are essential to help veterans looking for support and guidance with mental health needs. TimeBank, a volunteering charity, in partnership with Erskine, pairs veterans who are struggling with volunteer mentors to tackle complex social problems. TimeBank believes that great volunteering can transform the lives of both volunteers and beneficiaries by building stronger, happier and more inclusive communities. The programme is funded by ABF, the soldiers’ charity. Executive officer of grants and welfare at ABF, Catriona Spiller, says: “Shoulder to Shoulder’s mentoring programme helps veterans who have lost their way regain self-esteem, social skills and overall wellbeing.”
been referred. Mentors can have an Armed Forces background, but this isn’t necessary. A mentor with little knowledge of the Military could bring life experience, different topics, skills and a fresh perspective to the table.
COMMON INTEREST
The mentoring programme helps veterans to move past barriers and progress towards goals. These barriers could stem from mental health problems, isolation or a lack of knowledge of where to turn after leaving the Armed Forces.
All mentors on the programme are volunteers trained by Shoulder to Shoulder Erskine project coordinator, Ali Smith, before being carefully paired up with a veteran who has contacted the service or
ONE TO ONE
Pushing yourself outside your comfort zone can be difficult when transitioning back to civvy street. Social situations, crowds, and talking to new people might cause anxiety. This is where Shoulder to Shoulder Erskine can help. Once veterans and mentors are matched they will meet for a one-toone meeting, twice monthly over a three to nine-month period. Meetings normally take place in a public place, which is done to push veterans to get out and about, use public transport, and talk to new people. These seemingly small steps can make a huge difference.
PROGRESSION
Help and advice is essential, Catriona explains: “For the minority of veterans who struggle with the transition to civilian life, it is important that there is a support network to help them get back on their feet.” Ali adds: “Most veterans we support are socially isolated, have no routine, structure or focus. Mentors engage with them to identify their individual goals and build their confidence to lead independent lives, manage their own recovery plans and take control of their lives. This is especially the case for veterans who are interested in building social networks, taking part in new meaning activity, volunteering or getting back on the ladder to employment.” No matter if you volunteer as a mentor, or are a veteran looking for help and support with civilian life, Shoulder to Shoulder Erskine is an opportunity to create positive change. ■ FIND OUT MORE For more information on the Shoulder to Shoulder Erskine project visit www. timebank.org.uk/shoulder-to-shoulder or phone 07437 437 867, or email ali@timebank.org.uk
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DONATE £5 TODAY
Text ‘ERSKINE’ to 70660
TEXT YOUR SUPPORT Text ‘SUPPORT’ to 70145 and we will call you
THEIR SACRIFICE SUPPORT OUR VETERANS www.erskine.org.uk Texts to ‘Donate’ cost £5 plus standard network charge. Texts to ‘Support’ cost standard network charge. Erskine receives 100% of your donation. Obtain bill payer’s permission. Customer Care 0141 814 4706. Erskine is a registered Scottish Charity No. SC006609
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We always have room for more inside
For more information, please contact the Recruitment Team on 01234 243200 or to apply visit:
• Paramedics • Newly qualified paramedics • Qualified emergency medical technicians
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TRAINING
YOUR SKILLS Time served in the Armed Forces will provide you with a host of valuable skills for employment on civvy street. There are many organisations providing additional training for ex-service personnel to take their skills further
D
etermination, dedication, resilience, and problem solving are just several of the vital qualities you will have in your arsenal transitioning back to civilian life. Now is the time to utilise them in civilian employment.
EXPLAINED
Transferable skills are general skills that can be used in a multitude of career paths and sectors. Regardless of time spent serving in the Armed Forces, everyone has skills that they have learned and advanced during their time working in different positions. Coming out of the Military means you have an eclectic mix of skills that many employers will actively be looking for. The skills you have obtained, partnered with your life experience, means you are at a distinct
Coming out of the Military means you have an eclectic mix of skills that many employers will actively be looking for
advantage when applying for jobs outside of the Armed Forces. Getting the guidance to hone in on those skills and learning how to translate them to a civilian workforce.
EDUCATION
Whilst you were serving it is highly likely that you have obtained many qualifications. That time and dedication spent achieving various levels of education was not wasted – you can breathe a sigh of relief. The British Training Board (TBTB) is a service which was established to provide bespoke support for veterans to transfer inhouse qualifications into nationally and internationally recognised qualifications. After sending in your in-house qualifications or continued professional development (CPD) certificates, TBTB will translate any certification into awards recognised in civvy street. An added touch, if you know what you would like to do in the future, the calculator also
recognises any qualifications which are suitable for your prospective civilian career. It’s a win, win. Established by ex-service personnel TBTB is an important tool to have in your future job hunt. Costing £30 for a lifetime membership, joining the scheme will provide you with skills translation support, funding for courses, and a one-to-one coach.
ENHANCE
If you are looking to enhance skills you already have then Stoll, a charity providing supported housing to vulnerable veterans, provide literacy, numeracy and IT courses to get you ahead in any prospective careers. For veterans looking to further their education, Stoll’s welfare fund is on hand to help residents in their homes to have training paid for, and support in funding the costs associated with returning to work. SaluteMyJob is another service on-hand to help you become the most competitive candidate www.advancemagazine.co.uk
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TRAINING possible. Alongside providing advice on CV improvement, careers guidance, SaluteMyJob also has online assessments to take your skills in a new direction. Using their unique Explore, Translate and Adapt process, the course will help you identify your transferable knowledge, skills and experiences; translate it into language for commercial employers; assist you in adapting you attitudes and behaviours. Getting ahead will be effortless thanks to the high calabre of transferable skills you have. n MORE INFORMATION Armed Forces Covenant www.armedforcescovenant.gov.uk Ex-Military Careers www.ex-militarycareers.com SaluteMyJob www.salutemyjob.com Stoll www.stoll.org.uk
FINE TUNE YOUR CIVILIAN CV Translating your Military skills to a civilian employer is not as hard as you may think at first. There are many simple and discreet changes you can make to showcase the skills you can bring to any role. Starting off with the transition: updating your CV for civilian positions.
JOB DESCRIPTION
No matter what position you are applying for, reading the job description is imperative. Within the job overview you can pick up key roles, responsibilities, and essential skills an employer is looking for. Having this knowledge to hand is vital as it will allow you to highlight your individual talents and experiences that make you perfect for the position. This is where your problem solving skills come into play: what attributes did you gain in the Armed Forces? How can they be utilised in the workplace? In what way is your dedication to getting the job done something a future employer will value?
TRANSFER
From working in a team, attention to detail, experience of highly stressful situations, thinking under pressure, and beyond: this is your chance to celebrate the skills you have and detail how they are transferable. And 26
there will be many – you just have to think outside the box. Your CV is the opportunity to demonstrate why you are the best for the job.
TRANSLATE
Taking into consideration that civilian employers may not understand or know terminology used in the Armed Forces is crucial. There is no point showcasing your brilliant skillset in Military terms as prospective employers may not understand what you mean. Unless you are looking for employment in a governmental role, consider adapting your position in the Military to suit more civilian job roles. For example, if you were a sergeant whilst you were serving you can call yourself a team leader on your civilian CV. Or a field artillery battalion operations pfficer can be translated to operations manager or operations supervisor – tiny changes can make the world of difference.
ACHIEVEMENTS
Selling yourself on a piece of paper is never easy, but you have to make sure you stand out from the crowd – be confident in your achievements. If you have been awarded a medal or commendation make sure to include this on your CV and detail why and how you got the recognition. Include any additional training that you have had whilst in the Armed Forces and since transitioning.
OVERVIEW
Ensure your CV is concise and to the point – nobody wants to read a CV that is four pages long. Similarly, avoid making your CV all about your time in the Armed Forces, work hard to translate your skills, achievements, and ambitions for civilian employers. Endeavour to highlight how you are best suited for the role and what you can bring to the position that other candidates may not. Most of all, know that your time serving will take you further.
www.advancemagazine.co.uk
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out with your old job, in with a new one.
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Hitting the
BUSINESS BULLSEYE
Leaving the Armed Forces you are well equipped with the drive it takes to master the business world. Skills and determination combined with the right support make ex-Forces personnel perfect entrepreneurs
L
ast year 414,000 new businesses started in the UK, but a further 328,000 businesses failed. Becoming an entrepreneur is no easy feat. Alongside funding and a good mindset, you need a flawless business plan and support from someone who has been successful before. Despite the challenges, becoming an entrepreneur is worth the work. Being your own boss, making the major decisions that affect your business and doing something you love might sound impossible, but it is the ideal option for service leavers.
CHALLENGE
Peter Mountford is a successful entrepreneur and chairman of Heropreneurs, a charity helping veterans start their own businesses. Since the charity was created, Peter has mentored 45 entrepreneurs. “Creating your own successful business is an incredibly hard thing 28
to do, we take our response very seriously,” says Peter. “We’re not just promoting it for the sake of it: we provide support but also challenge people. If something isn’t suitable, like the wrong business model, we will diplomatically tell them that,” he adds. Heropreneurs isn’t trying to make every veteran a businessperson, it is about helping those who already have a plan in place. “We’re not trying to push people; just trying to do our best to help people thinking of starting their own business,” says Peter. Having somewhere to turn for advice, support and expertise is invaluable for service leavers looking to start their own business. “There is a huge need for it,” explains Peter. “I think the challenge is getting the message out to the community that we exist.” Andy Grant served as a Royal Marines Commando for seven years. He retired after being hit by a bomb
Andy Grant
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during a routine foot patrol that left him with life-changing injuries. “Despite the 27 injures when I was blown up I still had my leg, it was just very badly damaged,” recalls Andy. “I tried for 18 months to keep the leg in the hope I would regain my normal life but, in the end, I opted to have the leg amputated for a better quality of life.” After spending time learning how to walk again, and getting used to life as an amputee, Andy decided to start his own business. “I realised I had a unique story and by continuing to live my life to the fullest despite the setbacks I had been through it was inspiring to people so I began to share my story,” says Andy.
SUPPORT
Now running his own business as a motivational speaker, Andy gives talks to businesses, sports clubs and in schools. His first step was to seek advice from a life coach who had already been successful. Seeking advice and support from someone already in business is an essential step for entrepreneurs. Heropreneurs asks veterans firstly to fill out a form that asks questions about them and their business plan. “The initial meeting is for us to see whether somebody is the right person to start a business, so it’s a bit of a vetting process first of all,” explains Peter. “If they pass that test we then go find a mentor for them.” A mentor could be anyone – they don’t have to be from the same area of business, it is their knowledge of what goes on behind the scenes that is valuable. “Our mentors aren’t getting involved in the day to day running of the business, the most effective way they work is to sit down and come up with the key matters that need to be addressed,” adds Peter.
SKILLS
Serving in the Armed Forces teaches you skills that are key to becoming a successful entrepreneur. “The Marines have something called the commando ethos. Determination, adaptability, unselfishness, fortitude,” says Andy. “Without a doubt my experiences within the Marines gave me the foundations to make it on my own after leaving.” As a successful businessman and mentor, Peter has seen these skills showcased again and again.
My experiences within the Marines gave me the foundations to make it on my own “They gain lots of skills that are transferable into business life such as leadership, organisation, discipline, resilience, and tenacity: those are all relevant skills you need when creating your own business,” enthuses Peter. While support is vital to success, the most important person who can consistently motivate you in business is yourself. “You need to have a lot of drive and determination as working on your own, no one will push you unless you push yourself,” stresses Andy.
DETERMINATION
While you might leave the Armed Forces with the skills to motivate yourself, it is often a lack of business know-how that sees veteran entrepreneurs failing. “They don’t have the commercial skills or networks needed, our mentors fill in that gap and we like to help our members network too,” says Peter. Along with support from friends and family, having a mentor to
support you can replicate the camaraderie experienced in the Military. “When in the Armed Forces people have a network and community they rely on,” adds Peter. “When they leave that disappears, you need to replicate that on civvy street.” Looking back, both Peter and Andy wish they had asked for help earlier. “Don’t be afraid to ask for help and advice,” encourages Andy. “Seeking a mentor early on is definitely a must.” His thoughts are echoed by Peter: “That’s huge added value, I wish I had a mentor when I started, it is so invaluable: entirely free, independent, unbiased. The feedback is extraordinary.” The skills you learn during your time in the Armed Forces and a good business plan combined with the help and expertise of a businessperson can lead to success. Working for yourself, doing what you love could be your ideal path on civvy street. n
FIND OUT MORE For more information about Heropreneurs visit www.heropreneurs.co.uk To learn more about Andy Grant’s story visit www.agmotivation.co.uk www.advancemagazine.co.uk
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ON THE JOB
Finding employment after leaving the Military can be a daunting process. Thankfully, more and more companies are providing support to veterans to ensure they achieve their full potential, and find sustainable employment doing something they love
F
DM is a company that trains recruits to become IT or business consultants, before sending them to work at a client business. In 2013, FDM created their Ex-Forces Programme, run by veterans, to support service leavers into employment during and after resettlement. Client businesses come from a diverse range of sectors including financial services, the government sector, television and media, technology, non-profit and retail. FDM provides opportunities to work with high profile clients, including Barclays, Bet365, Sky and the Home Office. Roles range from technical specialists at a junior level, to management positions, which are aimed at veterans who have left senior roles, such as major, squadron leader and lieutenant.
EMPLOYMENT
Jim Goodwin is the head of the FDM Ex-Forces Programme. After serving in the Royal Tank Regiment for 16 years, he transitioned in 2012, and utilised the strength he picked up during his service to his advantage back home. 30
“We continue to support the guys, not just when they’re in training, but when they’re on-site, too,” explains Jim. “When a consultant is employed with FDM they’re on a two-year contract, and if their placement finishes or they complete the project, they’re kept within the company and we’re able to get them back on site with a different project.” In under five years, FDM has helped almost 600 veterans into sustainable employment. Of the 300 veterans currently on the programme, 250 are placed in roles with FDM’s clients.
POSITIVE
“The fact is, hiring ex-Forces members is good for business,” explains Jim. “You’ve got some really well-trained, resilient people with profound life experience, who are solution driven, and self-motivated to find a successful outcome. That willingness to succeed, the self-discipline and the focus that is instilled in ex-Forces individuals, provides the X Factor of transferable skills.” Veterans’ wellbeing is a top priority for the company: they have an arrangement with PTSD Resolution to ensure employees get the support
they need and deserve, to enable them to work to the best of their ability. “What is really important is understanding yourself,” says Jim. “One of the biggest challenges service leavers have is that they don’t put themselves first, and that’s the sense of duty: you clean your rifle, you clean your kit, you clean yourself in that order. Personal development is key, and that means understanding the journey you’ve been on and what it means to you.” For their efforts to support exservice employees, FDM’s Ex-Forces Programme was awarded the gold medal by the Ministry of Defence’s Employer Recognition Scheme – one of just 33 companies given the accolade in 2017. “The key to success in transitioning is being open-minded,” advises Jim. “You never know what opportunities might be out there that you hadn’t considered before.” n FIND OUT MORE FDM www.fdmgroup.com PTSD RESOLUTION www.ptsdresolution.org
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