DC/SLA Chapter Notes - May/June 2001

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May - June 2001 Volume 60, No. 9/10 Contents z

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President’s Corner

Chapter Notes is free to DC/SLA members. Subscriptions to non-members are available at $10 per year. Advertising rates effective September 1997 are: $95 - 1/4 page; $175 - 1/2 page; $290 - full page. For information regarding advertisements, Contact the DC/SLA Chapter Notes Business Manager:

DC/SLA to Receive Association Merit Award for Chapter's Student Support

Donna Kanin PG&E National Energy Group, 7500 Old Georgetown Road, 12th Floor, Bethesda, MD 20814, 301/280-6785; e-mail: donna.kanin@neg.pge.com

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The Chapter Notes Editors

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Circus Life in San Antonio

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Mini-Minutes of the February DC/SLA Board Meeting Renewed, Spring-Cleaned and Ready for Change Thanks to the Joint Spring Workshop San Antonio Sites DC/SLA 2001 Election Results

EDITORS' NOTE: Friday, July 13 is the deadline for materials, which can be included in the July/August 2001 issue. The issue is distributed approximately three weeks after the deadline. The preferred submission format is ASCII text sent via email. Materials for Chapter Notes should be sent to each editor: Marie C. Kaddell, Editorin-Chief 1150 18th Street, NW Suite 600; Washington, DC 20036; 202/8578223; fax 202-8578233; e-mail: cneditors@yahoo.com

Jan Alfieri 1101 King Street, Suite 700, Alexandria, VA 22314; 703/519-8458; fax 703/684-0540; email: cneditors@yahoo.com

Betty Landesman 601 E Street, NW; Washington, DC 20049; 202/434-6224; fax 202/434-6408; e-mail: cneditors@yahoo.com

Event announcements should also be submitted electronically to the DC/SLA Internet Committee chairs: Greta D. Ober-Beauchesne, Joint Bank-Fund Library; 202/623-6413; fax 202/623-6417; goberbeauchesne@imf.org or greta@worldbank.org

Kristina Lively, National Endowment for Democracy; 202/293-0300; fax 202/293-0258; kristina@ned.org

Send address changes for Chapter Notes to: SLA Headquarters, ATTN: Address/Name Changes, 1700 18th Street, NW, Washington, DC 20009-2508.

Change and Continuity, Part 2: The Chapter

By Dave Shumaker, DC/SLA President Last month's column focused on change and continuity at the Association level. In that column, I tried to capture the SLA leadership's vision of the Association's future, which President Donna Scheeder communicated during the SLA Winter Meeting. At the Chapter level, we too are engaged in change, and in a continuous process of envisioning the future and making it real. So this month, let's look at where we are and where we are going.

As May begins and the Chapter's Annual Banquet and SLA Annual Conference loom in the all too immediate future, this Chapter President realizes that the year that seemed to stretch out to infinity last July, has nearly run its course. And yet, so much remains to be done! If the Chapter's goals and vision

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were the President's alone, these final months would be the end of it. Verdict: A few things achieved, more left undone. Let's start all over next year.

That wouldn't be a good way to build the Chapter for the long term. Fortunately, that's not the way we're doing it. I've tried to build on the work of my predecessor, Nancy Minter, and Sue Johnson and I are already at work planning the smooth transition and continuation of this year's initiatives. Nancy brought to fruition an effort started by her predecessors - the development of a new strategic plan. Having this plan in hand was a tremendous advantage for me. It meant I didn't have to invent a program by myself.

Instead, some of the wisest members of the Chapter handed one to me - one that was well thought out, and ready for action. My efforts have been largely directed at implementing it. So here's what we did: Member Communications We continued to strengthen Chapter Notes. We published two articles explaining the Chapter's 2000 and 2001 budgets. Our editors continued to commission substantive articles on a variety of topics, and reports of Chapter programs. We also made stronger links between the printed newsletter and the Chapter website, often running abbreviated information in the newsletter with links to full details on the website.

Programs President-Elect Sue O'Neill Johnson developed a strong series of programs that combined networking opportunities with substantive information. She was ably assisted by our Hospitality Committee, Professional Development Chair, Joint Spring Workshop Chair, and several Groups.

Recruiting Younger Members Our Student Affiliation Committee did a great job of strengthening our ties with students at Catholic University and the University of Maryland, who represent the future of our profession. Our Student Membership Award winner, Carolyn Birken, wrote an essay that attracted national attention. We awarded two student scholarships, and held an exciting, successful Career Day at Catholic University.

Still, much remains to be done. Here are some of the actions Sue and I have discussed for the future: Promote the Chapter's consultation service. One way to do this would be a joint project of the Public Relations and Consultation chairs to write a news item about the service and get it into local business press outlets.

Update the Washington Area Library Directory. Our past partners, DCLA and LLSDC, are eager to join us on this project.

Take communications to the next level. I believe we can improve our communications further by analyzing the role of print, web, and email (mailing list) services. Many SLA units are successfully adopting all- or nearly all-electronic communications. Should we do the same? Can we plan a transition that ensures no member is poorly served if we do? These questions require careful consideration and planning. Let's form an ad hoc Communications Committee to look at this important issue.

Simplify Chapter management. During the past year, I've come to feel that our organizational structure could be revised to better support our current goals. Accordingly, I've offered to lead a team next year that will recommend what changes, if any, to make.

In sum, I'm looking forward to next year. I'm confident that our shared vision of the Chapter's future will be implemented effectively under Sue's able leadership. I wish her every success, and know that with help from all of us, she'll have a great year!

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DC/SLA to Receive Association Merit Award for Chapter's Student Support Capping the Chapter's work to strengthen ties with library-school students, DC/SLA has won the Association's 2001

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second-place "Certificate of Merit for Chapters/Divisions Dedicated to the Support of Student Groups." In a recent letter to DC/SLA President Dave Shumaker, Executive Director David Bender said that SLA awards this certificate to pay special tribute to organizations that provide outstanding service to students.

In a message sent out on the Chapter Discussion List announcing the award, Dave Shumaker congratulated the many Chapter members who have been involved in student group relations during the past year. Particularly instrumental, he noted, were Linda Paez the Student Affiliation Committee Chair; DC/SLA Director Anna McGowan, and Meg McCully, who organized this year's Career Day. He also thanked Laura Foy and her Awards Committee members, whose quick and effective response to the call for nominations led to SLA's recognition of the Chapter's efforts. "Thanks to their leadership," Dave wrote, "we've had a very successful year in building our relationships with our local student groups."

In reply to Dave's Discussion List announcement, SLA President Donna Scheeder congratulated her local Chapter and observed that student recruitment is a major priority for the Association. She thanked DC/SLA for undertaking such a productive effort. Sending her best wishes, she concluded, "I am so proud of my SLA home group."

DC/SLA will receive its Certificate of Merit Award during SLA's Annual Conference in San Antonio. The official presentation will be made during the President Elect's Poster Session, Awards and Scholarship Presentation on Monday, June 11, from 3:00 p.m. to 4:15 p.m. Please check the final conference program for this event's location.

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All in a Day's Work: DC/SLA Members Discuss Jobs, Offer Advice at Career Day 2001

By Eileen Deegan After listening to panelists discuss their work at Career Day 2001 on March 24, a program co-sponsored

by DC/SLA and The Catholic University of America, three thoughts struck me: 1) There certainly is a wide array of professional information positions located in the DC metro area.

2) The Career Day speakers who occupy some of these positions are extremely knowledgeable.

3) No doubt, the panelists appearing at the Career Day's sessions that I couldn't attend also offered unique insights about their work.

In short, it wasn't possible for one person to attend all four panel discussions. To accommodate its large, diverse audience of information professionals, and Catholic University and University of Maryland students, two panels were held during the first session and two panels were held during the second session. For the first session on association, government and international libraries, one could select the Michelle Halber, Jim Madigan and Marcelle Saint-Arnaud panel, or the Linda Paez, John Latham and Sharon Lenius panel.

The program's second session offered a choice between two topics -- nonprofit, nontraditional and medical libraries featuring Sabra Breslin, Mary Ellen Bates and Susan Whitmore, and law, academic and corporate libraries featuring Barbara Folensbee-Moore, Anne Linton and David Shumaker. Faced with the need to choose among these four very interesting panels, I decided to attend the Halber/Madigan/Saint Arnaud and the Folensbee-Moore/Linton/Shumaker discussions.

Prior to the panels, Career Day opened with an informal lunch and a wide-ranging question and answer segment with the DC/SLA presidential candidates Anne Caputo and Roberta Geier, moderated by the current President-Elect Sue O'Neill Johnson.

Presidential Candidates Q&A Anne, Director of Knowledge and Learning Programs for Factiva, and Roberta, Reference Librarian at the National Gallery of Art, emphasized the need for MLS students to prepare for entry-level positions by taking basic library courses. Anne recommended that students also learn one or two skills that will help them get their first job. Her background in public speaking, she noted, was instrumental in landing her

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first professional job at The Dialog Corporation. She wishes, she said, that she had also taken technology and automation courses.

Roberta advised students to include internships or practicums in their coursework to get a feeling for what various libraries are about. Both candidates agreed that students should seek out good, inspirational teachers and learn from them. Both described their current jobs as "exciting" and places where their information skills were valued.

In response to Sue's question about what challenges today's special librarians face, Ann said we need to be more assertive about what we know and learn to work with people who don't have our background.

Keeping current with new technology, finding adequate space to house materials, and managing resources with fewer dollars are the significant challenges Roberta cited. In closing, both candidates urged the audience to join professional organizations like SLA that provide opportunities for professionals to meet and talk, and to attend high quality programs.

Panel Session: Associations/Government/International Following the candidates' Q&A, part of the audience proceeded to the session on association, government and international libraries presented by Michelle Halber of the Food Marketing Institute, Jim Madigan of Stanley Associates, and Marcelle Saint-Arnaud of the Commission for Labor Cooperation.

Opening the discussion, Michelle Halber noted that as a librarian for the Food Marketing Institute (http://www.fmi.org), a trade association for supermarkets and grocery stores, she works in the largest food-retailing library in the world. The FMI's Information Service provides reference for members, media and exhibitors, and handles approximately 10,000 requests each year. FMI librarians also abstract trade journals, review library publications for clipping, update the statistical portion of the association's website, market library services, and perform collection development.

In comparing the association environment to corporate and contracting environments, Michelle said that associations generally pay lower salaries, but provide good benefits. In most cases, associations do not require that librarians bill their time. Business associations, she observed, generally follow a corporate structure, while social service nonprofits can be casual and less structured places to work.

Another panelist with a background in associations was Jim Madigan, who has earned master's degrees in association management and library science. Presently, Jim works for Stanley Associates, an employeeowned information technology and services company whose government clients include the Environmental Protection Agency, the United States Patent and Trademark Office, and the Census Bureau.

Stanley Associates provides both cutting-edge library services such as integrated library systems management, database management, and Web development, and traditional library services such as cataloging, circulation, acquisitions, and reference. Demand for these services underscores the importance of taking core courses in library school, he said. Jim remarked that a primary advantage of working in the contracting environment is being exposed to a wide range of information centers. A list of available Stanley Associates positions is posted on the Internet at http://www.stanleyassociates.com/people_careers/positions.htm.

The panel's third speaker, Marcelle Saint-Arnaud, described her work as a solo librarian at the Commission for Labor Cooperation, an international organization created under the North American Agreement on Labor Cooperation (http://www.naalc.org). As the Commission's Research Documentation Coordinator, Marcelle provides information to the public and promotes the wider understanding of labor issues. In establishing the Commission's library and archives in 1996, she said, she realized the importance of jumping on the infotech wagon, and has had to learn such skills as setting up an intranet.

She also found that networking is critical. Membership in SLA's Solo Librarians Division is rewarding as it facilitates interaction with practitioners, she advised. At the Commission, Marcelle participates in researchers' meetings so she can learn what is going on and what she can do for her colleagues. Working in a multi-cultural environment, she emphasized, requires knowing more than one language, and requires being independent and computer literate. Student internships are available at the Commission, she said.

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Panel Session: Law/Academic/Corporate Barbara Folensbee-Moore of Morgan, Lewis & Bockius led off the session on law, academic and corporate libraries by addressing what expectations job seekers should have about working in law-firm libraries.

Librarians, she began, have to "dress up" at law firms. In addition to an MLS, they need a JD degree. If they don't have it in hand when they start, they need to earn it while working at the firm's library.

Barbara said she expects the librarians she hires to have computer skills and a high tolerance for stress.

Another expectation at her firm is that librarians will handle whatever information tasks the lawyers need.

The sentence, "I don't do that, it's not in my job description," is not tolerated, she noted. Librarians at her firm must also worry about profit and bill their time.

Apart from these stressful elements, Barbara named several appealing aspects about working in law firms. The pay is usually good, and firms support professional activities including SLA membership and attendance at conferences. Another nice aspect, she said, is the 9 a.m. to 5 p.m. workday, with no weekend or evening hours. On the whole, Barbara said she enjoys law firm work and highly recommends it for those librarians who like legal research and have the personality for working in the firms' demanding environment. In closing, she noted that extensive information about law librarianship careers is available at the American Association of Law Libraries website at http://www.aallnet.org/services/, and she pointed out an informative essay at the Law Library Resource Xchange website - "Choosing Law Librarianship: Thoughts for People Contemplating a Career Move," by Mary Whisner (http://www.llrx.com/features/librarian.htm).

Following Barbara, Anne Linton, Director of Library Services at George Washington University's Himmelfarb Health Sciences Library highlighted both the typical and atypical activities she performs. In charge of 13 librarians, 32 staff members and a 2.5 million dollar budget, Anne's typical day can include tasks related to the budget, personnel, facilities and security, planning, committee meetings, accreditation issues, and various crises. In addition, she said her job entails teaching a distance education course, regularly sitting at the reference desk, doing some searching, and working with small, problem based learning groups.

Among the atypical activities that set her work apart from the work conducted at the university's main academic library, is her extensive interaction with the faculty. While both libraries work with GWU faculty on collection development matters, Anne also interacts with faculty to develop an instructional technology program and compile a faculty publications database. Anne said she sits on numerous committees, as she needs to be plugged into what's happening on campus. She also stays attuned to her library's future challenges. These challenges include devising systems to push resources electronically to the desktop, and dealing with the rising costs for research materials. The bulk of the library's current budget goes to serials subscriptions, Anne observed. Other challenges include dealing with the increasing complexity of her institution and accommodating changing educational styles.

To give the audience a sense of why corporate librarians are needed, DC/SLA President Dave Shumaker, the panel's final speaker, described the multifaceted roles librarians play at his employer, The MITRE Corporation. One major role he said he plays at MITRE, where he is Associate Manager for the Corporate Information Management Department, is "seminar organizer." Dave explained how this role complements his work managing contracts for information. Because the information comes in the form of both documents and presentations by experts, it is valuable to have a librarian organize the presentations and seminars. Other major, expanding roles for MITRE librarians, are "knowledge steward" and "information architect." The "steward" serves as a knowledge manager who captures project outcomes and lessons learned, and publishes this and other internal and external information on the company's intranet. The "information architect," Dave said, helps to manage the intranet by developing its taxonomy, controlled vocabulary and information mapping.

MITRE librarians also act as "information counselor." The library's Reference Services have evolved into the Information Desk whose mission is to help people navigate through information, and make referrals to internal experts and knowledge sources. As part of this transformation, the librarians have implemented a request tracking system, he noted. Another major role of MITRE librarians Dave identified, is "virtual team member." While some librarians now work on teams apart from the MITRE Information Center, they continue to interact with their information colleagues as part of the Center's virtual team. In closing, Dave provided the URL where MITRE job openings are posted -- www.mitre.org/jobs/search-

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jobs.shtml. To locate available library-related positions, he said, type the phrase "information analyst" in the keyword search box.

This panel session ended much like the presidential candidates' Q&A segment began - on the topic of recommended library school classes. In response to an audience member's question about what classes they had found most valuable, Barbara replied, a budget class. Dave said he was very glad he had taken Drexel University's strong information science classes. The theoretical background they provided was very helpful, he commented. He also recommended an introduction to management class. Anne Linton had the last word. Taking a project management class, she remarked, is important for learning how to work collaboratively.

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Circus Life in San Antonio

By Mary Hannon-Haley Have you ever fantasized about joining the circus? Here's your chance to experience the next best thing. The Hertzberg Circus Collection and Museum in San Antonio will "send in the clowns" to welcome SLA conference attendees to the "big top" on Tuesday, June 12, from 3:00 p.m. to 6:00 p.m. The Museum will be closed to the public for the exclusive use of SLAers.

Step right up to see vintage artifacts, costumes, rare posters, and lithographs. Munch on popcorn and view a variety of circus performances on video. Become acquainted with Wild West shows, "Las Carpas" (Mexican tent shows) and hands-on magic tricks. Learn from P.T. Barnum's marketing wizardry. Be charmed by the miniature 1920's circus, Tom Thumb's coach and Jenny Lind memorabilia.

And, take an escorted tour of the research center and library.

Sponsored by the Retired Members Caucus, the Social Science Division, and the Museums, Arts & Humanities Division, this unique event was organized by DC Chapter members "Kitty" Scott, Roger Haley and Nancy Minter. "Buzzy" Basch of Basch Subscriptions, Inc., another DC Chapter member, is providing a generous donation to support the Museum entertainment and to reserve the afternoon for SLA. All members of the Retired Members Caucus are asked to stay on at the museum for the caucus business meeting immediately following the program. Please consult the final SLA conference program for location details.

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Mini-Minutes of the February DC/SLA Board Meeting Highlights of the February 13 meeting conducted by DC/SLA President Dave Shumaker and held at the Urban Institute, include: Dave Shumaker reported on SLA's Winter Conference. Four members of our Chapter, Sue O'Neill Johnson, Roger Haley, Susan Fifer Canby, and Eric Brewer, received awards for their various contributions to the profession.

Career Day is taking place on March 24, 2001 at Catholic University. Pre-registration is required for the boxed lunch.

The nominations for Chapter offices were accepted. The ballots will be mailed in Chapter Notes and are due by March 30th.

The Student Affiliation Committee has been working on awarding two student scholarships. The

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Committee is also working on recruiting librarians for the Spend a Day with a Special Librarian program.

For the full minutes, please see the Chapter website at www.sla.org/chapter/cdc.

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Renewed, Spring-Cleaned and Ready for Change - Thanks to the Joint Spring Workshop

By Dee Clarkin, DC/SLA Professional Development Chair Spring evokes thoughts of change, growth and renewal. Similarly, the April 20 Joint Spring Workshop, cosponsored by DC/SLA, the Law Librarians' Society of Washington, DC (LLSDC), and the District of Columbia Library Association (DCLA), gave approximately fifty attendees the opportunity to devote a day to self-renewal, and to focus on change, excellence, leadership, and resume presentation. It was time well spent.

Linda J. Burrs, President and Principal Consultant of the firm, Step Up to Success, conducted the morning session. A high-energy, dynamic speaker, Burrs led the group through three mini-presentations about change, excellence in customer service and situational leadership. Burrs' ten years of corporate training experience was evident as she wove what first appeared to be three disparate themes into a unified whole. Peppering her presentation with real-life anecdotes, Burrs succeeded in both delivering a fresh perspective on these topics, and generating energetic audience participation and discussion. Burrs emphasized the following points: Change. Successful management of change is the result of focusing on the human needs of those involved. Specifically, the organization must provide avenues for honest communication, opportunities for employee participation, and a time to grieve. To prevent disaffection, managers should practice active listening and facilitate employee empowerment. Burrs stressed the individual's responsibility for keeping in shape for change by learning new skills. In these technology-driven days, getting and keeping in shape for change should be a constant practice.

Excellence in Customer Service. Did you know that unhappy customers tell at least ten to twelve other individuals about their experience? Burrs recommends taking the following preventive actions: know your clients; know yourself; and make it a habit to step into your clients' shoes. Practices and routines that a librarian thinks are necessary may make no sense to a client, and may raise barriers. Think critically and objectively about what sacrifices a client must make to do business with you -- then work diligently to remove the need for those sacrifices.

Situational Leadership. This simple, but practical, management technique assists employees in achieving their maximum performance level over time. It recognizes that, ideally, employees move through four developmental stages -- from low competency/high commitment up to high competency/high commitment. A manager must first diagnose what developmental stage an employee is in, and then match his or her management style to the employee. In the case of an inexperienced employee, the manager would start in a directing mode. The manager would then progress to coaching, supporting, and finally, delegating, when the employee reached his or her highest developmental level.

Robert R. Newlen, Head of Legislative Relations at the Library of Congress' Congressional Research Service directed the afternoon session. Newlen is well known for his professional service in the American Library Association's Library Administration and Management Association Division (LAMA), and for his recent tenure on the ALA Executive Board. However, it was in his capacity as author of the 1998 book Writing Resumes that Work: A How to Do It Manual for Librarians that Newlen spoke at the Workshop.

Newlen's dry but witty presentation style was particularly effective as he showcased examples of dramatically horrendous resumes, and decoded the "red flags" that mark a falsified resume. (About fortyfive percent of all resumes contain false information). In addition, he warned of the perils of professional resume services, and performed a "before and after" make over on one resume. Explaining that most

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busy managers spend only 30 seconds reviewing an individual resume, Newlen placed particular emphasis on the importance of good appearance, typographical style and layout. Speaking to those in the audience who are responsible for hiring, Newlen said they should view an applicant's resume as a potential subordinate's first work product. He also ran through a checklist of "buyer beware" factors that could ward off a potential hiring disaster, or, at a minimum, indicate a need for further questions.

While his presentation style differed from Linda Burrs', Newlen was just as effective in engaging the audience, as evidenced by the lively question and answer session following his presentation. Not only did he provide the participants with an extensive handout on resume preparation, Newlen also stayed after the session to give individual advice to attendees who had brought copies of their resume. His depth of knowledge, warm generosity and engaging brand of self-deprecating humor (At one point he remarked: "I never meant to be the Tony Robbins of Library Resume Writing") made for a very useful and enjoyable afternoon session.

In addition to the speakers' presentations, the day featured a variety of informal networking opportunities. The Workshop organizers thoughtfully scheduled several breaks and a leisurely lunch. They even added extra fun to the afternoon by raffling off a copy of Robert Newlen's book. A continental breakfast and afternoon snack were hosted by the program's generous corporate sponsors, Bernan Press and Global Securities Information, Inc.-LIVEDGAR. Also adding a pleasant touch to this workshop was the comfortable and convenient setting where it was held -the George Mason University Law School in Arlington.

Congratulations to the Joint Spring Workshop Committee, including the chair, LLSDC's Mary Longchamp and DC/SLA's representative, Laura Hjerpe, for staging this wonderful "spring-cleaning" that enabled participants to examine themselves, their client relations, leadership styles and resumes. Other committee members who contributed to the Workshop's success were Charlotte White (LLSDC), Jim Walther (LLSDC), Lee Marie Wisel (DCLA), and Ellen Feldman (LLSDC). Special thanks are due Ann Greene, current president of LLSDC, whose vision and commitment ensured that the Workshop reappeared after a year's hiatus. All in all, the Joint Spring Workshop was a renewing and refreshing pause that empowered its attendees to face whatever developments the other seasons may bring.

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San Antonio Sites Did you know that San Antonio's average high temperature in June is 91.6 degrees? If you are attending the SLA Annual Conference, this is just one important detail among many that you will want to know. The following Internet resources, recommended by our colleagues in the Lone Star State, provide a wealth of information about the San Antonio area -- from the Alamo to the weather.

SLA Annual Conference Discussion List On this discussion list moderated by Texas Chapter member, David Liserio, you can post questions about San Antonio entertainment, dining, lodging, tourist attractions, transportation, and more.

Websites: z FIESTA! - The Texas Chapter's Annual Conference Website - http://www.txsla.org/2001/index.htm

To subscribe: Send an e-mail to lists@lists.sla.org.

Leave the subject blank and type out "subscribe sla-annualconference First Name Last Name" as your message.

(Example: subscribe slaannualconference Joan Smith).

z San Antonio Express-News Website http://www.mysanantonio.com/expressnews/

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GoSanAntonio.com - http://www.gosanantonio.com

z San Antonio Public Library http://www.sat.lib.tx.us/html/sanantonio.htm

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TravelTex.com - http://www.traveltex.com

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SA360.com - http://www.sa360.com

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Subscribe to the Chapter Discussion List!

A great way to keep up with Chapter news and events is to join the DC/SLA Discussion List! This List provides DC/SLA members a means of quick and easy communication.

To subscribe, please send an e-mail to: lists@lists.sla.org Type the following words in the body of the message: subscribe sla-cdc Firstname Lastname You will receive an automatic confirmation message indicating that you were added to the List.

For additional information, go to http://www.sla.org/chapter/cdc/list.html, or contact Greta Ober at (202)-623-6413 or greta@worldbank.org.

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DC/SLA 2001 Election Results The following members were elected to DC/SLA office in the 2001 election: First Vice President/President-Elect Anne Caputo Second Vice President Mandy Baldridge Corresponding Secretary Estelle Alexander Director, 2001-2003 Kenlee Ray Congratulations to the newly elected officers of SLA's Washington, DC Chapter!

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