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Volume 57, No. 2 October, 1997 CONTENTS: The Well-Rounded Professional Series: Workshop on Conflict Management Recognizing Your Peers Call All Heart of America Members The President's Corner: This 'N' That KRI Sponsors Seminars (event summary) Winter Meeting Heats Up (call for volunteers) Members in the News: '97 SLA Seattle Annual Conference Reaches the Mediterranean Area New DC/SLA Chapter Members Free Passes to DC/SLA Events Are you Beta Phi Mu?
THE WELL-ROUNDED PROFESSIONAL SERIES WORKSHOP ON CONFLICT MANAGEMENT Tuesday, November 18th 6:00 - 8:00 p.m. The Washington Post Building 1150 15th St. N.W. Washington, DC 20071 Hors d'oeuvres will be served. Cost: $13.00 (Members); $14.00 (Nonmembers); $6.50 (Students & Retirees)
Human relations in a service environment are an important part of any librarian or information professional's job. How do you react? Do you have the tools to diffuse a potentially unpleasant or even dangerous situation? Is there a co-worker that you have difficulty dealing with? For our third program of the Washington DC SLA Chapter's "The Well-Rounded Professional Series," you are invited to attend a workshop on conflict management conducted by Martha Johns, Coordinator of Educational Theater Programs, Kaiser Permanente. Martha will help us learn how to handle these situations in a non-threatening way. We are looking for your input, however. If you're planning on attending, please add your thoughts and real-life situations on the return form. The Washington Post Building is two blocks from McPherson Square Station (on the Orange/Blue lines ) or 2-1/2 blocks from Farragut North (Red line). Downtown parking is available for a fee in the general neighborhood. The meeting room is located on the 9th floor. Please enter through the main entrance. Send the following form to Jenifer Grady, 1328 "E" Street SE, Washington, DC 20003 by MONDAY, NOVEMBER 10th. Checks should be made out to Washington DC SLA.
"Workshop on Conflict Management" November 18, 1997 NAME:___________________________ PHONE/E-MAIL_____________________________ ORGANIZATION______________________________________________________________ Conflict Management Feedback: What bugs me most is________________________________ ______________________________________________________________________________
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I'm not sure how to handle the patron who___________________________________________ ______________________________________________________________________________ I'll never forget when_____________________________________________________________ ______________________________________________________________________________
Recognizing Your Peers The Chapter may be submitting nominations for association-wide awards in December. The awards are described and past winners are listed on pages 83-87 of the current Who's Who in Special Libraries. It takes time to assemble the information needed to submit with these nominations, so if you have someone to suggest, please let Roger Haley, the chair of our Awards Committee, know as soon as possible: 202/546-1776.
Calling All Heart of America Members Were you ever a member of the Heart of America Chapter? Or do you know anyone who was? The Heart of America Chapter is trying to contact all former members. Our 50th anniversary is next year & we'll be ringing it in with a bang! We're looking to invite anyone who was ever in our chapter to our big shindig. So come on all you former HOA people -- Join the Party! You can reply by December 1, 1997 to: sjnancedurst@dstsystems.com or contact: Sheryl Nance-Durst, Membership Chair, HOA Chapter, 816 Broadway, 1st Floor, Kansas City, MO 64105.
The President's Corner: This 'n' That... by Ellie Briscoe, DC/SLA President, ebriscoe@ngs.org Now is a good time to be sure that your mailing address, telephone and especially email address are correctly listed with SLA headquarters. We are preparing to send a one-time-only e-mail message to all Chapter members to introduce our Chapter listserv. Check your listing in Who's Who in Special Libraries. If it's not right, you can change it via the SLA Web site: http://www.sla.org/membership/update.html, or fax it to headquarters at 202/265-9317, attention: Membership Records. As many of you know, the Chapter has for a number of years had a program to lend money to library school students to assist with tuition costs. Some of you will remember the fantastic art auction that was held to raise capital for the student loan program, which has been named in honor of the late Cathy Jones. It's been a while since the program was evaluated, so the Board will be doing that this year. Please let us know if you have comments on the student loan program. Did it help you or someone you know become a working professional? Does the program still have value? Is there something else we could do with the funds that would be more effective? Send your comments to me at ebriscoe@ngs.org or to Michelle Crecca at michele.crecca@uspto.gov. David Shumaker is doing a superb job in coordinating our plans for the Winter Meeting, as you'll see elsewhere in this issue. Do sign up to give an hour or two; we can't do the job of Host Chapter without hosts. See below See you at the Library of Congress meeting with Barbara Spiegelman--I'm looking forward to hearing her ideas for practical ways to use the Competencies for Special Librarians document. If you want to review it, it's on the SLA Web site: www.sla.org/professional/comp.html. On a somber note: Paula Lovas is not doing well in her battle against cancer. She is getting weaker
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and is arranging a final trip home to Montana where she will enter a hospice, probably around the end of September. She does not plan to return to Washington. Paula is at home now, with hospice care. While she cannot handle telephone calls, we encourage you to send cards and notes to the following address: Paula Lovas, 4803 Sangamore Road, Bethesda MD 20816.
KRI Sponsors Seminars by Marisa Urgo, Internet Committee, gober-beauchesne@ifc.org On Wednesday, September 10, 1997, Knight-Ridder Information (KRI) Inc, sponsored two insightful seminars on two important issues facing special libraries. The first seminar discussed the trend toward virtual libraries and the second provided pratical advice on marketing library services. Tina Byrne, a knowledge management consultant for KRI, headed both seminars and she covered a lot of interesting ground. The first seminar, on Virtual Libraries, provided the attendees with some historical context (two and half years is "historical" in information-time) and then went on to discuss some of the advantages and disadvantages of the trend toward the virtual. The advent of the virtual library has provided information professionals with the opportunity to reach more people in their organization with more information. Ms. Byrne also provided examples of libraries that have used to their advantage the opportunities and challenges offered by virtual libraries. The second seminar discussed marketing, an increasingly vital aspect of the management of special libraries and information centers. Information professionals face issues of survival almost every day. Seminars and training sessions that cover the basics and discuss new trends should be an integral part of the information professional's development. Ms. Byrne covered the basics: developing and implementing a business plan, establishing a clientelle base, defining the library's services and maintaining the quality of personnel. She also provided examples of how some special libraries are using current trends in technology to increase awareness of the library and its services to the organization. The seminars covered two improtant issues facing special libraries: application of technology in developing virtual services and the marketing of library services to information-hungry employees.
Winter Meeting Heats Up by Dave Shumaker, Local Arrangements Chair, dshumake@mail06.mitre.org Local arrangements for the upcoming Winter Meeting and Winter Education Conference (January 22-28, 1998) are in full swing, and you can help. Our team leaders are: z z z
z z z
Corporate Sponsorship: Sharon Lenius, 703/339-9401 or slenius@pmorcas.army.mil. Contact Sharon with leads on sponsorship of the Great Hall Reception, or to help contact potential sponsors. Dinner Buddies: Michelle Crecca, 703/305-9570 or michele.crecca@uspto.gov. Contact Michelle if you'd like to lead a group for a Dutch Treat dinner. Hospitality Desk: Mandy Baldridge, 301/929-2665 or telesec@clark.net. Contact Mandy if you can volunteer a few hours to staff the Hospitality Desk during the meetings, or if you have a source of FREE local literature that we can hand out. Great Hall Reception: Estelle Alexander, 202/334-6241 or ealexander@aarp.org. Contact Estelle if you'd like to help with planning or staffing at the event. Registration Desk: Laura Foy, 301/581-4755 or labuy@msn.com. Laura will be looking for volunteers who can offer a few hours to help register attendees at the meetings. Contact her if you can help. Web Coordinator: Holly Chong-Williams 703/908-2386 or holly_chong-williams@krinfo.com. Holly is presenting local information, which will be linked to SLA Headquarters' Winter Meeting web page from our own Web page. Contact her if you can lend a hand.
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If you can help out wherever needed, call me at 703/883-6947. Also I'd like to thank the many Chapter members who have already called to volunteer. Your names are on our list, and you can expect to be contacted by one (or more) of the team leaders as preparations advance.
Member in the News 1997 SLA Seattle Annual Conference Reaches the Mediterranean Area The Voice of America aired a program devoted exclusively to SLA Seattle Annual Conference which targeted the Mediterranean area (Africa and Asia) for the Arabic speaking audience. The main speaker was Zeina Mansour, Librarian at the Overseas Development Council who is a native Egyptian and who speaks fluent Arabic. Zeina was invited to speak for ten minutes to share her experiences at the SLA conference. She spoke about the conference's theme, Information Professionals at the Crossroads: Changes As Opportunity and how attending the conference was a great opportunity for learning, sharing and networking. She began by defining the concept of special librarians, then focused on the major highlights of the conference. Zeina told the radio audience about the General Session that began with opening remarks by Sylvia Piggott, President of SLA. Sylvia introduced the key-note speaker by sharing a story that goes back 25 years ago: a 12 -year-old boy who excelled in school and was very energetic was sent by his teacher to the Seattle Public Library to perform volunteer work. He impressed the library staff by his hard work, commitment and enthusiasm. That boy later became the chairman and CEO of Microsoft Corporation, William (Bill) Gates. In her speech, Zeina focused on various sessions that she attended that were of great interest to her including programs in the area of globalization. She also mentioned great achievements by solo librarians, the significant role they play and how they are recognized as information leaders in their own organizations. Zeina also took the opportunity to explain the distinction between our traditional role as bookkeepers and the new role that has been greatly enhanced by the significant information technology changes, as well as the challenges, opportunities, and exciting possibilities that we librarians face in the 21st century. Attending the conference was a great learning experience for Zeina; she was glad to be able to share her thoughts on the conference and the city of Seattle with the Voice of America's audience.
NEW DC/SLA Chapter MEMBERS Stephanie Backman, Phillips Publishing International Incorporated; Margo Chisholm, Spiegel & Mc Diavmid; Martha Crawley, National Archives & Records Administration; Eileen Hood, National Imagery & Mapping Agency; Holly Hook; Madonna Liebling; Andrew Magpantay; Constance Murphy; Eileen Pingitore, Akin, Gump, Strauss, Hauer & Feld Library; Hoor Siddiqui; Helen Wall, Akin, Gump, Strauss, Hauer & Feld Library;
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Christopher Wright.
Free Passes to DC/SLA Events We'll make a deal with you. In exchange for writing an article on DC/SLA event for Chapter Notes, you can attend the seminar for free. Based on your article, all members can learn the important lessons from DC/SLA sessions. Limit of one free pass to each event and the volunteer writer can't cover more than three events in one year. For details, contact Greta Ober at 202-785-7144 or gober-beauchesne@ifc.org .
ARE YOU BETA PHI MU? Beta Phi Mu is the international honor society for library science. Founded in 1948 to encourage scholastic attainment among students and promote excellence in educational programs, the society now has more than 23,000 members. At the time of graduation, qualified students are nominated for membership by their library schools. The Iota Chapter of Beta Phi Mu will hold its annual initiation ceremony and business meeting in early November. Chapter members will receive a mailing about the date, program, and dues. If you were inducted into Beta Phi Mu in another city and now live in the DC area, you may reaffiliate with the Iota Chapter. (If you did not accept membership at time of graduation, you have five years to do so.) For information on affiliating with the Iota Chapter contact: Allison Level, Secretary, alev@loc.gov or 202/707- 6752. | Home | Chapter Board | Chapter Committees | Chapter Notes | Chapter Listserv | webmaster
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