The Travel Convention 2022 Programme

Page 1

MARRAKECH // MOROCCO 10-12 OCTOBER 2022 CONVENTION PROGRAMME HEADLINE PARTNERS HOST #ABTAmarrakech The UK travel industry’s flagship event: where conversations, connections and ideas happen
DEAD SEA PLAN YOUR TRIP NOW GOISRAEL.COM ISRA EL , MONUMENTAL MOMENTS, UNFORGET TABLE EXPERIENCES

Welcome to The Travel Convention

This year’s Convention is the first hosted overseas since the start of the pandemic, and the first to take place in Morocco since 2005, so it is a momentous occasion for ABTA, our Members and our Partners.

I know you will be warmly welcomed by our hosts, the Moroccan National Tourism Office, and on behalf of us all, I’d like to thank them for their tremendous support. The event provides the opportunity to remind us of all that Marrakech has to offer. Over 1,000 years old, this enchanting city is renowned for its history and artistry, flourishing souks, and diverse landscape. I’m sure the ochre city will offer the ideal backdrop for networking, learning and discussion.

With Travel’s new landscape as our theme, this year’s business sessions will provide you with valuable insights into what our world, our industry and our businesses will look like in 2023 and beyond. Speakers will address challenges on the horizon, exciting opportunities to embrace, and the steps we can take to thrive in an ever-changing world as we navigate this changing landscape for travel together.

I wish you a fruitful and enjoyable time in Marrakech.

On behalf of ABTA, it is my pleasure to welcome you to The Travel Convention in Marrakech.
THE TRAVEL CONVENTION 3
www.thetravelconvention.com @TheTravelConv // #ABTAmarrakech www.abta.com @ABTAtravel
HEADLINE PARTNERS TRADE MEDIA PARTNER THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN

of light

Kingdom
visitmorocco.com

Welcome to Marrakech

17 years after a very successful ABTA Convention in Marrakech, Morocco and the city of Marrakech are proud to welcome back The Travel Convention as we couldn’t miss the opportunity to meet and speak to the leading travel agents, tour operators and high-profile industry leaders.

For many of you, this isn’t your first visit to Morocco. However, you will be able to discover a new shape of its rich cultural heritage, spectacular scenery, ornate architecture, warm hospitality, and delicious cuisine.

Marrakech is the perfect setting for an international gathering of this magnitude. Its unique blend of traditional and modern lifestyles, authentic souks and medinas, and luxury hotels and venues are all strong assets that define the destination and make it a perfect match for the values of sustainable tourism that ABTA stands for. Don’t miss the wonders of this fabulous imperial city.

We would also like to invite you to discover and appreciate the unique light of Morocco, which has always been a source of inspiration for poets, painters and film makers. This wonderful light is at the heart of our new international communication platform “Morocco – the Kingdom of Light”, which highlights the great natural diversity of the country, as well as its living and authentic culture.

We’ve all been waiting for this Convention to take place in Marrakech for three years. It is the first ABTA Convention to be held abroad since the pandemic. So welcome to Marrakech. I wish you plenty of success for your meetings. May this Travel Convention be a new milestone in the development of British tourism in Morocco.

HOST
THE TRAVEL CONVENTION 5 MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 5

Programme of events

Monday 10 October [pages 9-12]

From 08:00 Golf tournament and lunch*

08:00-17:00

Excursions and experiences*

10:00-13:00 Cycle for LifeLine and lunch*

18:00-19:00

19:15-19:45

20:15-23:00

Royal Golf Marrakech

See page 9

Al Manara Gardens to AMAL Association

ABTA Members’ Reception**** Jamra (the lower pool), Mövenpick Hotel Mansour Eddahbi

Opening Ceremony

Royal Ballroom, Mövenpick Hotel Mansour Eddahbi

Welcome Party (with supper) Meydene, M Avenue

23:00-02:00 Convention Bar Manso Bar and Terrace, Mövenpick Hotel Mansour Eddahbi

Tuesday 11 October [pages 14-19]

08:00-09:15

08:45-09:30

09:15-09:45

Travel Weekly Business Breakfast*** Salle Fes 2, Palais de Congres

ABTA Press Briefing** Salle Fes 1, Palais de Congres

Convention Hub Ballroom foyer, Mövenpick Hotel Mansour Eddahbi

Tuesday 11 October [pages 14-19]

10:40-11:05

The consumer outlook

11:05-11:30 Let’s discuss: travel’s new landscape

Rick Jones

Eleanor Scott

Dame Irene Hays

Richard Singer

Garry Wilson

11:30-11:35 ABTA LifeLine

11:35-12:05

Derek Jones

Coffee break Ballroom foyer, Mövenpick Hotel Mansour Eddahbi

09:40-15:30

Business sessions

RoyalBallroom, Mövenpick Hotel Mansour Eddahbi

09:50-10:00 Welcome Chris Ship 10:00-10:15

10:15-10:40

Travel’s new landscape

Tourism, geopolitics and the future

Mark Tanzer

Rory Stewart OBE

12:10 -12:40 Making work ‘work’

Leading decarbonisation in travel

13:00-14:00 Lunch

Alistair Pritchard

Christine Armstrong 12:40-13:00

Carol Rose

Saray Restaurant, Mövenpick Hotel Mansour Eddahbi

14:00-14:30

Leading with purpose for people and the planet

James Thornton 14:30-15:00 Let’s discuss: sustainability

Tim Alderslade Matt Callaghan

Susan Deer José Puyana

Hand Luggage Only 18:30-20:00 Meet the Media* Selman, Marrakech 20:30-00:00 Host Party (with supper)

15:00-15:30 The art of influence

Beldi Country Club 00:00-02:00 Convention Bar

Manso Bar & Terrace, Mövenpick Hotel Mansour Eddahbi

MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 6
[continued]

Wednesday 12 October [pages 21-24]

09:30-10:00

Hub

Ballroom foyer, Mövenpick Hotel Mansour Eddahbi

Wednesday 12 October [pages 21-24]

14:00-14:35 Let’s discuss: travel in 2023

09:50 -15:00

sessions

Royal Ballroom, Mövenpick Hotel Mansour Eddahbi

14:35-14:55 Walking with Nomads

10:00-10:05 Welcome to day two

Chris Ship

10:05-10:30 In the news… Lewis Goodall

10:30-10:55

10:55-11:30

11:30-12:00

conversation with...

hello to Gen

Michael Bayley

Jenk Oz

break Ballroom Foyer, Mövenpick Hotel Mansour Eddahbi

12:00-12:25 Meet the Queenagers Eleanor Mills

12:25-13:00

ABTA

ABTA is

Dean Harvey Lisa McAuley Suzanne Korff

Hotel Mansour Eddahbi

Giles Hawke

Alice Morrison

Alistair Rowland 15:00-15:05 Destination 2023 launch

14:55-15:00 Closing remarks

Chris Ship 20:00-22:30 Convention Supper Club*

Al Fassia Restaurant 22:00-02:00 Convention Bar

Manso Bar and Terrace, Mövenpick Hotel Mansour Eddahbi

Party, Host Party

official

Convention

Ceremony,

Conventions.

Lucy Huxley Ben Bouldin Lee Haslett
THE TRAVEL CONVENTION 7
Convention
Business
In
Say
Z
Coffee
Let’s talk: travel marketing
13:00-14:00 Lunch Saray Restaurant, Mövenpick
* Advance booking required ** media only *** by invitation only **** ABTA Members only
reserves the right to change the programme as outlined in this brochure.
happy for private events to take place during the Convention, provided they do not clash with the business sessions, refreshment breaks, Opening
Welcome
or
Bar. Any company hosting a private event that clashes with the
programme will be barred from attending future Travel
[continued]
Sahara Desert, Morocco People & planet-friendly small group adventures since 1989. intrepidtravel.com

Pre-Convention activities

Excursions

On Monday 10 October, delegates can take part in a range of excursions, trips, and activities, which have been designed to help you experience, explore and learn about our host destination. Note:advance booking required.

08:00-12:00 Agafay Desert

09:00-12:00 or 14:00-17:00 Cultural Marrakech sightseeing

09:00-12:00 or 14:00-17:00 Marjorelle and Secret Gardens

14:00-17:00 Jemaa el-Fna Square

09:00-16:00 Atlas Mountains

10:00-13:00 Tasting trail 10:00-14:00 Shop and cook as a local

Social activities

08:00-15:00 Golf tournament and lunch

10:00-13:00 Cycle for LifeLine and lunch

THE TRAVEL CONVENTION THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 9

Monday 10 October

08:00-15:00

Golf tournament*

Royal Golf Marrakech

The annual golf tournament will take place at the Royal Golf Marrakech. The course, described as an ‘oasis in the desert’ with its perfectly manicured gardens, offers a unique setting for an 18-hole round of golf. Upon completion of the course, golfers can relax and network in the club’s restaurant, once voted Best Clubhouse by Golf Inc Magazine. Transfers, arrival refreshments, green fees and a prize-giving buffet lunch will be provided.

10:00-13:00

Cycle for LifeLine*

Get a taste of what this spectacular city has to offer through a cycling tour. All proceeds will go to ABTA’s charitable trust, ABTA LifeLine, and local charity AMAL, which helps disadvantaged women in Morocco.

08:00-17:00

Excursions*

Discover Marrakech through a range of full and half day excursions

brought to you by the Moroccan National Tourism Office and Intrepid Travel. Trips include cultural Marrakech sightseeing; Marjorelle and Secret Gardens; Jemaa el-Fna Square; Atlas Mountains; a tasting trail and how to cook like a local.

For details,please visit the Convention website or app.

Provided by

Led by one of Intrepid Travel’s female tour guides, the ride will begin at Al-Manara Gardens before taking in the Royal Golf Marrakech, the Adgal Gardens, The Palmary, and finally back to Gueliz via Casablanca’s Road, passing by Marjane Market. The ride will finish at the Amal Association where participants will be able to enjoy a well-earned lunch.

For transfer times,please check the Convention app.

18:00-19:00

ABTA Members’ Reception

Jamra (the lower pool), Mövenpick Hotel Mansour Eddahbi

*Advance booking is required.

For last minute availability, please email moreinfo@thetravelconvention.com

Sponsored by

ABTA Members are invited to join ABTA’s Board and senior leadership team for a reception to mark the beginning of this year’s Travel Convention. The event, which is sponsored by Sabre, will take place at the Jamra, the lower pool and bar at the Convention hotel.

19:15-19:45

Opening Ceremony

Royal Ballroom, Mövenpick Hotel Mansour Eddahbi

This year’s Travel Convention hosts – the Moroccan National Tourism Office – will formally welcome delegates to Morocco and to the imperial city of Marrakech during the Opening Ceremony, which will take place in the Royal Ballroom.

The ceremony will be led by the Chief Executive Officer of the MNTO, Adel El Fakir, followed by a special dance performance.

MARRAKECH, MOROCCO // 10-12 OCTOBER 2022
MARRAKECH, MOROCCO // 10-12 OCTOBER 2022

Monday 10 October

20:15-23:00

Welcome Party (with supper)

Meydene, M Avenue

Hosted by

Hosted by the Moroccan National Tourism Office, the Welcome Party and supper will take place at Meydene, an interactive cultural centre located in the heart of the newly developed M Avenue.

During the party, delegates will enjoy a theatrical show, an immersive multimedia experience and walk through an eclectic exhibition, which unveils the magic and beauty of Marrakech.

Food stations, offering a taste of Morocco, will be located throughout the building with further delicious traditional dishes and drinks served at the venue’s rooftop restaurant, Le Douar, to the sounds of a local DJ.

Transfer:the venue is a five-minute walk from the Convention hotel.

Theme

23:00-02:00

Convention Bar

Manso Bar and Terrace, Mövenpick Hotel Mansour Eddahbi

Sponsored by

Following the Welcome Party, you’ll have the opportunity to continue networking with fellow delegates at the Convention Bar, sponsored by Noda. The venue is the Manso Bar and Terrace at the Convention headquarters hotel.

Travel’s new landscape

The lifting of Covid restrictions has demonstrated a strong and continued appetite for tourism, in all its forms, creating hope and positivity across the travel industry. Yet much about our world has changed. As we look to 2023 and beyond, we shall be entering a new era for travel with a multiplicity of challenges to overcome, lessons to learn, and exciting possibilities to embrace.

With this year’s business sessions themed around Travel’s new landscape, you will hear from the industry’s leaders, as well as from external experts and engaging guest speakers, who will present thought-provoking and future-focused content as we navigate the new landscape for travel together.

Key pillars

The foundation of the Convention programme is developed around four key pillars:

current issues and emerging trends high-quality networking with fellow travel professionals. new ways of working and marketing what’s going on and what lies ahead

MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 12

Tuesday 11 October

08:00-09:15

Travel Weekly Business Breakfast***

Salle Fes 2, Palais de Congres

Challenges and opportunities in the months ahead

09:50-10:00

Welcome

Chris Ship, Moderator

Chris Ship, the Royal Editor at ITV News, returns to moderate the Convention’s business sessions for the seventh time.

Organised by

By invitation only

As a precursor to the mainstage sessions, Travel Weekly’s invitation-only business breakfast will assess the first open summer since the pandemic and the outlook heading into the winter season with speakers including Intrepid Travel managing director Zina Bencheikh, Royal Caribbean vice-president EMEA Ben Bouldin and former Der Touristik UK chief executive, Derek Jones.

Sponsored by

Chris will welcome delegates to The Travel Convention and set out the intention and context for this year’s Convention theme: Travel’s new landscape.

10:00-10:15

Travel’s new landscape

08.45-09.30

ABTA Press Briefing**

09:40-15:30

ABTA will reveal the findings of this year’s Holiday Habits report, offering an exclusive first look to journalists at the Convention.

Business sessions

Royal Ballroom, Mövenpick Hotel Mansour Eddahbi

Doors will open at 09:40 for the opening day of business sessions.

10:15-10:40

Mark Tanzer, Chief Executive, ABTA

In his opening remarks, Mark Tanzer will share his own perspectives on this year’s Convention theme and reflect on the significant events the travel industry has experienced since the last Convention.

Sponsored by

Tourism, geopolitics and the future

Rory Stewart OBE

In this session, Rory Stewart, author, traveller, documentary maker, and former cabinet minister, will reflect on the shape of global politics – from the rise of populism to the war in Ukraine – and then link it back to the global economy and the future of travel. He will explore travel’s important role in helping to address global poverty, its contribution to understanding of other cultures and the ways in which new technology can help make a stronger, more sustainable travel industry for the future.

Invited media only Salle Fes 1, Palais de Congres
MARRAKECH, MOROCCO // 10-12 OCTOBER 2022
FOLLOW US ON TWITTER @TheTravelConv #ABTAmarrakech
THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 14

10:40-11:05

The consumer outlook

THE

11:05-11:30

Rick Jones, Partner, Corporate Finance, Head of Travel and Leisure, PwC Eleanor Scott, Travel Director, Strategy& (PwC)

Rick Jones and Eleanor Scott will provide a PwC view on the outlook for the UK economy, and how the cost-of-living squeeze will impact consumers. The session will include proprietary research on how consumers say they are changing their spending to cope, and where travel sits in their spending priorities – with some crystal ball gazing for what this might mean for travel in 2023.

Let’s discuss: travel’s new landscape

Chris Ship will be joined by a panel of industry experts who will share their own thoughts and opinions on travel’s new landscape.

Chris will facilitate the discussion and invite questions from the audience.

media only *** by invitation only

Dame Irene Hays Owner and Chair, Hays Travel Richard Singer Chief Executive Officer, Ice Travel Group Garry Wilson Chief Executive Officer, easyJet Holidays
TRAVEL CONVENTION
**
15

Tuesday 11 October

11:30-11:35

ABTA LifeLine is your charity providing much needed support to travel industry colleagues in times of need.

With the cost of living crisis, applications to ABTA LifeLine are on the rise. Here's how you can show your support at The Travel Convention.

11:35-12:05

ABTA LifeLine

Derek Jones, Chair, ABTA LifeLine

The Chair of ABTA LifeLine will introduce this year’s Convention LifeLine events.

Coffee break

Sponsored by Ballroom Foyer, Mövenpick Hotel Mansour Eddahbi

The Ballroom Foyer will be the place to enjoy light refreshments courtesy of the Moroccan National Tourism Office and take the opportunity to network with fellow delegates.

12:10 -12:40

Making work ‘work’

Christine Armstrong, Writer, Consultant, and Founder, Armstrong Associates

Get involved:

The charity bike ride

The charity auction £2 per employee pledge

The prize draw - win a Mulberry handbag!

Discover more by scanning our QR code.

Follow us on social @ABTAlifeline

What is going on in the world of work, what comes next and how do we make this new world of work actually work? The rising and falling issues around office space, attracting and retaining talent, the impact of new working practices on different groups and generations, working models, the cost-ofliving crisis and much more.

Christine will share the big data and current trends, brought to life with her own research and a dose of humour to ensure you know more about what’s going on out there than anyone else.

*Advance booking is required. For last minute availability, please email moreinfo@thetravelconvention.com

UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS,

@ABTALifeLine #ABTAmarrakech
MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE
CONNECTIONS AND IDEAS HAPPEN

12:40-13:00

Leading decarbonisation in travel

Alistair Pritchard, Lead Partner, Travel and Aviation, Deloitte Carol Rose, Senior Sustainability Manager, ABTA

With climate change a global threat, urgent action to tackle carbon emissions is required from all sectors and businesses of all sizes. In this session, ABTA and Deloitte will launch their new Climate Action Guidebook, a manual to help leaders decarbonise travel and tourism.

13:00-14:00 Lunch

14:00-14:30

The Moroccan National Tourism Office invites all delegates to join them for a buffet lunch at the hotel’s Saray Restaurant. The restaurant provides indoor and outdoor seating areas and is located beside the hotel’s main pool.

Leading with purpose for people and the planet

Back in 2005, Intrepid Travel’s co-founders faced their inconvenient truth: the business they had built was contributing to global warming, which was also leading to increased inequality.

They believed travel could – and should – do better.

Today, Intrepid is the world’s largest travel B Corp and a leader in sustainable adventures. CEO, James Thornton, shares how travel can build a more sustainable and equitable future for all.

James Thornton, Chief Executive Officer, Intrepid Travel Sponsored by Saray Restaurant, Mövenpick Hotel Mansour Eddahbi
THE TRAVEL CONVENTION 17
THE PLACE TO BE IN 2023 ON SALE NOW 7 AMAZING SHIPS SAILING IN EUROPE IN SUMMER 2023

October

14:30-15:00

Let’s discuss: sustainability

Chris Ship will be joined by a panel of industry experts who will share their visions for a sustainable travel industry, from new aviation fuels to encouraging biodiversity. Chris will facilitate the discussion and invite questions from the audience.

18:30-20:00 Meet the Media*

Sponsored by

This event, sponsored by Intrepid Travel, will be attended by the travel journalists invited to join this year’s Travel Convention, as well as those delegates who have purchased tickets.

The drinks reception will take place at the Selman Marrakech; an elegant hotel with a unique atmosphere set on 15 acres of landscaped grounds with beautiful views of the Atlas Mountains.

20:30-00:00

Host Party (with supper)

Beldi Country Club

15:00-15:30

The art of influence

Hosted by

The growth of the creator marketing industry isn’t showing any signs of slowing, with brands set to spend significant sums on influencer marketing in 2023. Partnerships with creators are now commonplace for many brands, but there is still much for the travel sector to learn about influencer marketing. In this session, we meet Yaya and Lloyd from Hand Luggage Only to find out what influencers look for from brands, and how brands can work with them.

00:00-02:00

*Advance booking is required. For last minute availability, please email moreinfo@thetravelconvention.com

The Host Party, hosted by The Moroccon National Tourism Office, will take place at the Beldi Country Club, a five-star luxury hotel and event venue nestled in the middle of six hectares of rose gardens and olive trees. The Club’s magic lies in the sheer size of its grounds and beautiful gardens. It is an eco-friendly Club with nature, local people and sustainability at its heart.

Located near the Medina and just a short transfer from the Convention hotel, the party will include a celebration of Moroccan cuisine, culture and entertainment.

Convention Bar

Manso Bar & Terrace, Mövenpick Hotel Mansour Eddahbi

The Convention Bar will be ready and waiting for you to continue networking with fellow delegates on your return from the Host Party.

Selman Marrakech Yaya Onalaja-Aliu and Lloyd Griffiths, Hand Luggage Only Tim Alderslade Chief Executive, Airlines UK Matt Callaghan Director of Customer and Operations, easyJet Holidays Susan Deer Director of Industry Relations, ABTA José Puyana Regional Director for Europe, ProColombia
THE TRAVEL CONVENTION 19
Tuesday 11
THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN

09:50 -15:00

Business Sessions

Royal Ballroom, Mövenpick Hotel Mansour Eddahbi

Doors open at 09:50

10:00-10:05

Welcome to day two

Chris Ship, Moderator

10:05-10:30 In the news…

Lewis Goodall, Journalist, Broadcaster and Author

In this session, we will hear from Lewis Goodall; co-host of Global’s new and already chart-topping podcast – The News Agents which he presents with Emily Maitlis and Jon Sopel.

The podcast explores the biggest stories in the news and strives to explain why certain events unfold in the way they do. Lewis will bring this depth, insight, and expertise to the stage to discuss the stories dominating the news at the time of the Convention and their possible impact on travel.

10:30-10:55

Wednesday 12 October

In conversation with Michael Bayley

Michael Bayley, President and CEO of Royal Caribbean International

In this video conversation with the President and CEO of Royal Caribbean International, Chris Ship will discuss travel’s new landscape and the key themes of this year’s business sessions from a global cruise line perspective.

10:55-11:30

Say hello to Gen Z

Jenk Oz, Social change activist, Entrepreneur, Founder and CEO, Thred Media

Sponsored by

Jenk will enlighten us on Gen Z – the generation that represents 32% of the global population and trillions in hard and soft spending power. He will explain who they are, what matters to them, how they behave, how they are changing the landscape of consumerism and pushing the boundaries of activism – and what all this might mean for travel.

11:30-12:00

Coffee Break

Sponsored by Ballroom Foyer, Mövenpick Hotel Mansour Eddahbi Head to the Ballroom Foyer to network with fellow delegates over refreshments, kindly provided by the Moroccan National Tourism Office.
THE TRAVEL CONVENTION 21
THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN

Wednesday 12 October

12:00-12:25

Meet the Queenagers

Eleanor Mills, Founder, Noon

Eleanor Mills is the Founder of Noon and an award-winning editor, writer and broadcaster. Noon is a unique platform connecting brands with women in midlife, a massive, financially lucrative and under-served cohort.

Dubbed ‘Queenagers’ with spending power and influence, Noon’s ground-breaking research on the attitudes, spending and preoccupations of midlife women, has unearthed some surprising insights. In conversation with Chris Ship, Eleanor will talk about this new cohort, how to market to them and their travel aspirations.

12:25-13:00 Let’s talk: travel marketing

Chris Ship will be joined by a panel of travel marketing experts to talk about tapping into niche markets and the travel marketing trends that we can expect to take a front seat in 2023. Chris will facilitate the discussion and invite questions from the audience.

13:00-14:00 Lunch

Sponsored by Sponsored by Saray Restaurant, Mövenpick Hotel Mansour Eddahbi The Moroccan National Tourism Office invites delegates to join them for a buffet lunch, which will once again take place at the hotel’s Saray Restaurant, located beside the hotel’s main pool. Dean Harvey Marketing Director, Der Touristik UK Lisa McAuley Owner and Managing Director, Silver Travel Advisor Suzanne Korff Director of Marketing & Communications, Princess Cruises UK and Europe
THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 22 MARRAKECH, MOROCCO // 10-12 OCTOBER 2022

14:00-14:35

Lucy Huxley, Editor-in-Chief at the Travel Weekly Group will be joined by a panel of industry leaders to discuss travel in 2023, covering operational issues and the changing distribution landscape through to how to attract and retain talent. Lucy will facilitate the discussion and invite questions from the audience.

14:35-14:55

Walking with Nomads

Scottish adventurer Alice Morrison is the presenter of the BBC2 Series Morocco to Timbuktu: An Arabian Adventure. In her latest book, Walking with Nomads, she tells the story of three remarkable and inspirational journeys across Morocco, from the Sahara to the Atlas Mountains, to reveal the growing challenges faced by our planet. Alice will draw on her deep knowledge of and love for Morocco and share tales of her remarkable journeys across the region.

Ben Bouldin Vice President EMEA, Royal Caribbean International Lee Haslett Vice President Global Sales, Virgin Atlantic Giles Hawke Chief Executive Officer, Cosmos Tours Alice Morrison, Author, Adventurer and Presenter Let’s discuss: travel in 2023 Moderated by Lucy Huxley, Editor in Chief, Travel Weekly Group
THE TRAVEL CONVENTION 23

Wednesday 12 October

14:55-15:00

Closing remarks

Alistair Rowland, Chairman, ABTA

The Chairman of ABTA will highlight his key takeaways from the business sessions and thank all those involved in delivering this year’s event in Marrakech, as he brings the 2022 Travel Convention to a close.

22:00-02:00

Convention Bar

Manso Bar and Terrace, Mövenpick Hotel Mansour Eddahbi

A final chance to enjoy some informal networking and to bid farewell to your travel colleagues and the exotic and vibrant city of Marrakech.

15:00-15:05

Destination 2023 launch

Chris Ships leads the much-anticipated reveal of next year’s host destination. Where in the world will it be?

20:00-22:30

Convention Supper Club*

Al Fassia Restaurant

The Convention Supper Club will give delegates the opportunity to get together over an informal three-course supper in one of the city’s most notable restaurants. The Supper will take place at Al Fassia, which is an all-female, family-run establishment with an opulent but classic Moroccan atmosphere.

*Advance booking is required. For last minute availability, please email moreinfo@thetravelconvention.com

MARRAKECH, MOROCCO // 10-12 OCTOBER 2022
THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 24
We help you to give your customers less hassle and more holiday with our wide range of essential extras. Get them in the holiday mood. www.holidayextras.com/agents facebook.com/groups/hxagents

ABTA – The Travel Association

ABTA is a trade association for UK travel agents, tour operators and the wider travel industry. We’re the largest travel trade body, with over 3,900 travel brands in Membership who have a combined pre-pandemic annual UK turnover of £40 billion.

We work closely with our Members to help raise and maintain standards and build a more sustainable travel industry, and provide travellers with advice, guidance and support.

Our Members sign up to a code of conduct and commit to agreed service standards and fair trading. ABTA, together with our Members, helps the public travel with confidence.

Around 70% of consumers would rather book with a travel organisation which is an ABTA Member than with one which is not. www.abta.com

MARRAKECH, MOROCCO // 10-12 OCTOBER 2022
THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 26

Meet the team

Senior Leadership Team

Alistair Rowland ABTA Chairman Lizzie Andrews Digital Marketing Manager Claire Biddle Head of Partnerships Emma Brennan Head of Media and Communications Trudie Clements Director, Lifeline Eve Coburn Head of Events Ian Hall Head of Travel Insurance Laura Jackson Media and PR Manager Lisa Kingman Senior Financial Protection Manager Helen Miles Financial Planning and Analysis Manager Stuart Parker Head of Operations Carol Rose Senior Sustainability Manager Matt Turton Account Director, Events and Partnerships Danny Waine Head of Membership Chloe Walters Customer Information Manager Carolyn Wincer Commercial Director for Travelife Vicki Wolf Head of Education and Career Development Susan Deer, Director of Industry Relations Carolyn Watson, Director of FinanceLuke Petherbridge, Director of Public Affairs Simon Bunce, Director of Legal Affairs Mark Tanzer, Chief Executive Graeme Buck, Director of Communications
THE TRAVEL CONVENTION 27

Headline Partners

Founded in Detroit in 1946, Avis operates from over 5,000 locations in 165 countries worldwide. Avis is a trusted and award-winning brand with a long history of innovation in the car rental industry, and is one of the world’s top brands for customer loyalty, with a commitment to true convenience and exceptional service.

Our partners recognise the importance of selecting a reputable car hire provider to form a crucial part of their benefits package for their customers. To ensure our customers enjoy a truly global service, we explore every opportunity to create and satisfy local demand everywhere we operate, choosing the rental locations most convenient for our customers. This approach has resulted in our exceptional international presence.

Drive with confidence, complete your journey safely with our Avis Safety Pledge.

www.avisbudgetgroup.com

Specifically for brands, Global offers a portfolio of over 900 podcasts that are hosted on Global Player that are either wholly created by Global or in partnership with talent that choses to partner with Global.

A fully vetted, brand safe premium podcast network delivering host read and spot advertising opportunities. As a leading entertainment business Global is perfectly poised to supercharge and amplify podcast partnerships across its extensive portfolio of radio brands and outdoor formats. This along with decades of expertise in the live events space and its ever expanding social and digital footprint means that Gobal makes campaigns work far harder and much smarter for travel brands.

As Europe’s largest radio company, Global is home to respected, national market leading media brands broadcasting across the UK on DAB & FM and around the world on Global Player, including Capital, Heart, Classic FM, LBC, LBC News, Global’s Newsroom, Smooth, Radio X, Capital XTRA and Gold.

Global Player allows listeners to enjoy all of Global’s radio brands, award-winning podcasts, and expertly curated playlists, in one place in app, on web and on smart speakers.

Global is also one of the leading Outdoor companies in both the UK & Europe, with over 235,000 sites reaching 95% of the UK population. Global’s extensive and diverse outdoor portfolio encompasses Transport for London’s Underground network, almost all major UK airports including Gatwick, the UK’s largest portfolio of roadside posters and premium digital screens in prime locations, as well as the UK’s largest network of buses including all major cities.

@global | @globalplayer | @newsagentspod www.global.com

MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 28
Working with you and for you as the world reopens GROUP É travelweekly.co.uk " @travelweekly x 020 7881 4800 24 FEBRUARY 2022 ISSUE 2,611 TRAVELWEEKLY.CO.UK SEPTEMBER 2019 touring adventure TANDA_SEP19_001.indd THE LUXURY TRAVEL CLUB FROM TRAVEL WEEKLY ISSUE 37 SEPTEMBER 2019 ASPIRETRAVELCLUB.CO.UK VIETNAM Chaos and serenity collide in diverse Hoi An JOHN TORODE MasterChef star shares his love of culinary adventures BUDAPEST Aspire’s guide to exploring Hungary’s City of Spas

Headline Partners

We’re Intrepid, the world’s largest adventure travel company. For over 30 years we’ve been taking travellers around the globe. It all started in 1989 with two friends who believed travel could be a force for good, both for travellers and the communities they visit.

Today, we run people and planet-friendly small-group adventure tours in 140+ countries.

Spanning a range of themes and styles to cater to our diverse travellers, itineraries have a few things in common – local accommodation, local experiences and legendary local leaders.

Intrepid are also the world’s largest travel B Corp. That means we meet the highest standards of social and environmental performance, public transparency, and legal accountability to balance profit and purpose. Our travellers have a guarantee we don’t just talk the talk, but walk the walk.

We’re super excited to be here in Morocco with you – it’s a really special place to us. It’s no secret that our local leaders in Morocco are some of the best in the world, and the team in our Marrakech office are dedicated to sharing the beauty of their country with Intrepid travellers.

At Intrepid, our mission is simple: to create positive change through the joy of travel.

www.intrepidtravel.com/uk

At Royal Caribbean, we speak the international language of ‘wow!’

Take one look at our 250+ destinations, and thousands of on and off-board experiences, and just try to tell us we haven’t thought of everything. Whether it’s your first time or your fortieth, we’re always striving for new ways to perfect your paradise, wherever we sail.

Your summer 2023 adventure awaits. From colourful Mediterranean coasts to whitewashed seaside Greek villages, the best way to see Europe is with the cruise line voted Best Mainstream Cruise Line for 15 years running. Immerse yourself in ancient Greek cultures and landscapes on the game-changing Odyssey of the Seas. Sample the delights of wine-country wonders throughout France, Spain and Italy onboard Symphony of the Seas. And experience unique itineraries from fjord-filled getaways in Norway to trekking across the Arctic Circle. So what are you waiting for, get ready to embark on the ultimate European adventure in 2023.

www.royalcaribbean.com

MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 30THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 30

Headline Partners

Universal Partners FX is the fastest growing FX company in the UK.

Universal Partners FX is the fastest growing FX company in the UK. Whilst we work across all industries, we specialise in the travel sector, helping provide solutions to the specific needs of travel agents, airlines and tour operators. With travel businesses having a large volume of foreign transactions to be executed each month, our global payment solutions and risk management tools help add thousands to bottom line profits.

What do we offer?

To help businesses navigate an often volatile currency market, we offer the following products and services:

• SWIFT payments that arrive the same working day.

• Mass Payments enabling multiple transactions in 140+ currencies via one simple upload.

• Collection Accounts that enable the receipt of foreign currencies at competitive exchange rates without the need for local bank accounts.

• An Online Platform that enables 24/7 access to your full transaction history as well as live market rates.

• Bespoke hedging strategies put together by a dedicated account manager and a team of analysts.

• A wide ranging FX product suite that takes into consideration your industry, your risk appetite and your financial objectives.

• Credit to facilitate long term forward buying strategies for businesses with larger FX exposures*

*Available only to clients trading over a certain amount and subject to credit check.

Call us on +44 (0) 207 190 9559 to talk to one of our currency experts today. www.upfx.co.uk

THE TRAVEL CONVENTION 31 31
THE TRAVEL CONVENTION

Useful information

Details of how to download the Convention App, sponsored by Holiday Extras, have been emailed to you. The app will work on iPhone, Android and other smartphone devices and will provide you with an at-a-glance guide to the Convention. It also provides the opportunity to connect with other Convention attendees before, during and after the event, and to submit questions for the panel discussions.

Badges & lanyards

Please wear your badge and lanyard throughout the Convention to confirm that you are a registered delegate. The organisers have the right to refuse admission to the official events to anyone not wearing a badge. If you misplace your badge, a replacement can be obtained from the Information Desk located located at the booth beside the Royal Ballroom.

Delegate items have been created from environmentally friendly materials as part of ABTA’s commitment to implementing sustainable practices.

Sponsored byConvention App Sponsored by
MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN
Sustainability Dress codes Business attire Party wear Business sessions Welcome Party and Host Party

Thank you

HEADLINE PARTNERSHOST

TRADE MEDIA PARTNER

ORGANISERS AND PRODUCERS

CONVENTION ADVISORY PANEL

Tim Alderslade, Airlines UK

Martin Alcock, Travel Trade Consultancy

Stuart Baker, GWI

Ben Bouldin, Royal Caribbean International

Zina Benchiekh, Intrepid Travel

Jeanette Harper, Avis Budget Group

Cat Jordan, Travelzoo

Debbie Marshall, Silver Marketing Association

Alistair Pritchard, Deloittte

ABTA and its Board of Directors would like to thank the following companies and individuals for their contribution towards the success of this year’s Travel Convention:
MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 34
Discover THE OCEAN STATE OF MIND e new European luxury lifestyle brand at sea, debuting in May 2023 EXPLORAJOURNEYS.COM | 0800 014 8486 | SUPPORT@EXPLORAJOURNEYS.COM
MARRAKECH, MOROCCO // 10-12 OCTOBER 2022 THE UK TRAVEL INDUSTRY’S FLAGSHIP EVENT: WHERE CONVERSATIONS, CONNECTIONS AND IDEAS HAPPEN 36 Your customers’ travel memories start with you The customer experience you offer starts with us Our technology solutions make it easy for your teams to put the customer at the heart of everything they do. Book a free consultation now: inspiretec.com/ABTA-convention

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