Delaware State University Adult & Continuing Education Certification Programs

Adult & Continuing Education CERTIFICATION

Programs at Delaware State University

 Computer Technology

 Healthcare

 Professional and Business

Adobe Design Suite

Certification Program

Gain the skills and hands-on experience necessary for visual design using Adobe Photoshop, graphic design using Adobe Illustrator, and print and digital media publication using Adobe InDesign. With this program, learners will discover the endless creative possibilities and design tools in these essential Adobe applications. Whether in graphic design, visual media or another related field, the need for learners who can use these applications regularly to accomplish creative and business tasks is endless. Applications for marketing, web design and development, print media and other digital arts are as boundless as they are exciting.

ABOUT THE PROGRAM

This program takes learners through the ins and outs of these three essential Adobe applications to ensure a professional level of proficiency in all three applications. Learners will gain the skills and expertise necessary to navigate each application, perform simple and complex functions, automate various items, and understand how to put these tools to use for themselves, colleagues or clients. Adobe Certified Professional certification is achievable in all three disciplines as learners make their way through this comprehensive program that includes hands-on labs to sharpen your skills.

Program is online and self-paced.

Price includes a $35 nonrefundable registration fee.

EDUCATION & CERTIFICATION

Students should have a high school diploma or GED. There is a National Certification exam available to students who successfully complete this program:

 Adobe Certified Professional in Visual Design using Adobe Photoshop

 Adobe Certified Professional in Graphic Design and Illustration using Adobe Illustrator

 Adobe Certified Professional in Print & Digital Medial Publication using Adobe InDesign

KEY COURSE TOPICS

This course covers the following key areas and topics:

 Getting Started with Photoshop

 Creating Basic Images

 Managing Selections and Layers

 Adjusting Images

 Refining Images

 Managing Files in a Production Window

 Creating Raster Images

 Applying Vector Image Tools

 Applying Advanced Layer Techniques

 Automating Tasks

 Editing Video

 Setting Project Requirements

 Introducing Illustrator

 Creating Documents Containing Basic Shapes, Customized Paths, and/or Customized Text

 Customizing Objects

 Customizing Basic Shapes

 Preparing Documents for Deployment

 Drawing Complex Illustrations

 Enhancing Artwork Using Painting Tools

 Customizing Colors and Swatches

 Formatting Type

 Enhancing the Appearance of Artwork

 Preparing Content for Deployment

 Setting Project Requirements

 Getting Started with InDesign

 Designing a Document

 Customizing a Document

 Working with Page Elements

 Building Tables

 Preparing a Document for Delivery

 Preparing Documents for Multiple Formats

 Managing Advanced Page Elements

 Managing Styles

 Building Complex Paths

 Managing Ex ternal Files

AWS SysOps Administrator Associate

Certification Program

This comprehensive program starts with foundational instruction on Amazon Web Services (AWS) you’ll learn using online, cloud-based labs.

ABOUT THE PROGRAM

The first section of this program empowers learners to understand architecture systems and solve technical problems using the latest cloud computing technologies. Learners will identify key AWS storage options, Amazon EBS, Amazon S3 bucket creation, and sample code and libraries along with computing and networking services using Amazon EBS and EC2 instances.

From there, the program introduces concepts and skills necessary to pass the AWS SysOps SOA-C01 exam through various exercises and interactive labs. The program covers all of the SOA-C01 exam objectives teaching learners about deploying, managing, and operating scalable, highly available, and fault-tolerant systems on AWS; and implementing and controlling the flow of data to and from AWS.

The AWS Certified SysOps Administrator Associate certification validates a candidate’s skills required to provision, operate, and maintain systems running on AWS. With this certification, a candidate can identify and gather requirements to create a solution built and operated on AWS, and provide AWS operations, deployment guidance, and recommend best practices throughout the life cycle of a project. No programming knowledge or prior AWS experience is required to take the exam. Program Duration:

Program is online and self-paced. Price includes a $35 nonrefundable registration fee.

EDUCATION & CERTIFICATION

Students should have a high school diploma or GED. There is a National Certification exam available to students who successfully complete this program:

 Amazon Web Services (AWS) Certified SysOps Administrator — Associate

KEY COURSE TOPICS

This course covers the following key areas and topics:

 Introduction to Amazon Web Services (AWS)

 Working with AWS Storage Services

 Computing and Networking Services

 Managed Services and the Databases

 Deployment and Management

 Working with the AWS Simple Notification Service (SNS)

 Working with the AWS Simple Queue Service (SQS)

 Building an Application Using AWS

 Getting Started with AWS

 Implementing AWS Storage and Database Services

 Implementing Compute and Network Services

 Using AWS Management Tools

 Securing an AWS Deployment

 Configuring Virtual Servers

 Managing Data Storage

 Managing Databases

 Securing AWS Resources

 Managing Identity and Access

 Deploying AWS Resources

 Monitoring AWS Resources

 Monitoring and Managing Billing

 Optimizing Performance

 AWS Certified SysOps Administrator — Associate Exam Prep

Cloud Database Administrator

for Microsoft Azure Certification Program

This program provides an in-depth understanding of networking, storage, computing, application support and development in cloud environments with a specific focus on Microsoft Azure.

ABOUT THE PROGRAM

In this course, learners will discover the ins and outs of cloud concepts, Azure services, Azure workloads, security and privacy in Azure, as well as Azure pricing and support. Core solutions and management tools on Azure, general security and network security features, identity, governance, privacy, compliance features, and Azure cost management and Service Level Agreements are further explored.

Next, the learners will explore common tasks and concepts that an administrator needs to understand to deploy and manage infrastructure in Microsoft Azure. The administrator functions for cloud database structures include managing Azure AD objects (users, groups and devices), Azure AD join and self-service password reset. It also covers role-based access control, tagging, subscription level policies, and resource organization using resource groups, subscription, and management groups.

Finally, learners will gain an understanding of the skills and knowledge required for implementing and monitoring an Azure infrastructure, managing security solutions, implementing solutions for apps, and implementing and managing data platforms. Learners will understand Azure capability in networking, virtualization, identity, security, business continuity, disaster recovery, data platform, budgeting, and governance.

Program is online and self-paced.

Price includes a $35 nonrefundable registration fee.

KEY COURSE TOPICS

This course covers the following key areas and topics:

 Basic Cloud Concepts

 Core Azure Services

 Core Solutions and Management Tools on Azure

 General Security and Network Security Issues

 Identity, Governance, Privacy, and Compliance Features

 Azure Pricing, SLAs, and Lifecycles

 Managing Azure Identities and Governance

 Implementing and Managing Storage

 Deploying and Managing Azure Compute Resources

 Configuring and Managing Virtual Networking

 Monitoring and Backing Up Azure Resources

 Networking and Computing

 Hybrid, Compliance, and Messaging

 Developing for the Cloud

 Migrating and Deploying

 Monitoring and Recovering

 Gaining Azure Solutions Architect Expert Certification

Adult & Continuing Education and Workforce Development Email aceworkforce@desu.edu | Call 302.857.6820

Computer Security Technician

CompTIA Security+ and Network+ Certification Program

Program Duration: 6 Months | Course Contact Hours: 375 | Student Tuition: $4,034

The Computer Security Technician program is designed to prepare students to function as computer professionals in multiple technical, business, and healthcare settings. Sec+ technicians serve many technical support and IT operation roles with job titles such Systems Administrator, Security Administrator, Junior IT/Auditor, Penetration Tester, and Security Consultant as well as Network Field Technician, Help Desk Technician, and Network Support Specialist.

ABOUT THE PROGRAM

The purpose of this program is to prepare students to support the IT infrastructure through installing and configuring systems to secure applications, networks, and devices as well as perform threat analysis and respond with appropriate mitigation techniques. It also prepares students to learn to manage, maintain, troubleshoot, install, operate, and configure basic network infrastructure as well as describe networking technologies, understand basic design principles, adhere to wiring standards, and use testing tools. This course covers the following key areas and topics:

 Threats, Attacks, and Vulnerabilities: Detecting various types of network compromises and developing a plan to secure the network.

 Testing: Appropriately using penetration testing and vulnerability scanning tools and concepts.

 Identity and Access Management: Installing and configuring identity and access ser vices, including management controls.

 Technologies and Tools: Installing, configuring, deploying, and troubleshooting network components while assessing and troubleshooting issues to support organizational security.

 Risk Management: Implementing and summarizing risk management best practices and the business impact.

 Architecture and Design: Implementing secure network architecture concepts and system design.

 Cryptography and PKI: Installing and configuring wireless security settings and implementing public key infrastructure.

EDUCATION & CERTIFICATION

 The CompTIA Sec+ student should have a high school diploma or GED and have successfully completed CompTIA’s Net+ training or have 24 months’ experience of networking support or IT administration.

 Students who complete this comprehensive course would be prepared to sit for CompTIA’s Security+ Certification Exam and Network+ exam.

 In addition to facilitating entry-level computer technician positions, this course is ideal for students interested in pursuing subsequent certifications such as CompTIA Cybersecurity Analyst, CompTIA Advanced Security Practitioner, and other information security certifications.

 Students are eligible for an optional externship with a local employer after successful course completion.

DETAILED COURSE TOPICS COVERED

 Designing, implementing, configuring, managing, and maintaining networks and network devices

 Troubleshooting network problems

 Identifying strategies developed by cyber adversaries to attack networks and hosts and the countermeasures deployed to defend against them

 Applying the principles of organizational security and the elements of effective security policies

 Applying the technologies and uses of cryptographic standards and products

 Installing and configuring network- and host-based security technologies

 Enforcing wireless and remote access security

 Applying the standards and products used to enforce security on web and communications technologies

 Implementing strategies for ensuring business continuity, fault tolerance, and disaster recovery

 Identifying application and coding vulnerabilities and the development and deployment methods designed to mitigate them

 Communicating effectively and professionally

Computer Support Specialist

CompTIA A+ and Network+ Certification Program

The Computer Support Specialist program is designed to prepare students to function as computer professionals in multiple technical, business, and healthcare settings. Computer technicians serve many technical support and IT operation roles with job titles such as Support Specialist, Field Service Technician, Desktop Support Analyst, and Help Desk Tier 2 Support. Net+ technicians serve many technical support and IT operation roles with job titles such as Network Administrator, Network Field Technician, System Engineer, IS Consultant, Help Desk Technician, Network Support Specialist, and Network Analyst.

ABOUT THE PROGRAM

The purpose of this program is to prepare students to support computer users by configuring, troubleshooting, managing wired and wireless networks, problem-solving computer issues, and connecting users to the data they need to do their jobs regardless of the devices being used. This program will also prepare students to support the IT infrastructure through installing and configuring systems to secure applications, networks, and devices as well as perform threat analysis and respond with appropriate mitigation techniques. This course covers the following key areas and topics:

 Hardware: Identifying, using, and connecting hardware components and devices

 Software Troubleshooting: Troubleshooting PC and mobile device issues including application security support

 Networking: Understanding types of networks and connections including TCP/IP, WIFI, and SOHO

 Mobile Devices: Installing and configuring laptops and other mobile devices

 Other OS and Technologies: Understanding the Mac OS, Linux, and mobile OS

 Networking Concepts: Understanding the purpose of a variety of networking concepts and implementing them appropriately

 Infrastructure: Determining the appropriate cabling, device, and storage technologies for a given situation

 Network Operations: Using the best practices to manage the network

 Network Security: Understanding the common network attacks and securing wired and wireless networks

 Network Troubleshooting: Effectively implementing network troubleshooting methodologies

Program is online and self-paced.

Price includes a $35 nonrefundable registration fee.

EDUCATION & CERTIFICATION

 The CompTIA A+ student should have a high school diploma or GED.

 Students who complete this comprehensive course would be prepared to sit for CompTIA’s A+ Certification Exams Core 1 and Core 2 as well as CompTIA’s Network+ Exam.

 In addition to facilitating entry-level computer technician positions, this course is ideal for students interested in pursuing subsequent certifications such as the Net+, Sec+, cybersecurity, computer infrastructure, and advanced certifications.

 Students are eligible for an optional externship with a local employer after successful course completion.

DETAILED COURSE TOPICS COVERED

 Installing and configuring hardware and components

 Installing, configuring, and maintaining devices, PCs, and software for end users

 Installing, configuring, maintaining, and synchronizing mobile devices

 Understanding and applying the basics of network security/forensics

 Properly and safely diagnosing, resolving, and documenting common hardware and software issues

 Applying and documenting effective troubleshooting thought processes and skills

 Providing appropriate and excellent customer support and service

 Understanding the basics of vir tualization, desktop imaging, and deployment

 Communicating effectively and professionally with clients, colleagues, subordinates, and supervisors to achieve the organization’s goals involving computer support and IT operations

Front End Web Design and Development

Certification Program

Program Duration: 6 Months | Course Contact Hours: 375 | Student Tuition: $4,034

Gain hands-on expertise in the ICT Web Design Essentials certification exam with the ICT Web Design Essentials course.

ABOUT THE PROGRAM

This program starts with the fundamentals of designing websites and provides the knowledge to demonstrate web page design principles, plan the design and development of an effective website, create web pages using basic HTML code and authoring tools, use collaborative web technologies in a web development or research project, and prepare web pages for publication.

Learners will then move on to prep for the CIW Site Development Associate 1D0-61B exam. We’ll introduce learners to various technologies available to enhance a user’s web experience, and design and color principles for web pages. Learners will gain expertise in applying CSS and the latest versions, designing web pages to industry standards, considering copyright and ethical issues when creating web pages, and more.

Finally, we’ll cover the CIW: Advanced HTML5 and CSS3 Specialist exam where Learners will go through instruction in essential HTML5, Cascading Style Sheets (CSS3), and JavaScript knowledge used in web development. Learners will demonstrate skills in HTML forms, validating HTML codes, using CSS and more!

Program is online and self-paced. Price includes a $35 nonrefundable registration fee.

LEARN MORE | DESU.EDU/ACE

Adult & Continuing Education and Workforce Development Email aceworkforce@desu.edu | Call 302.857.6820

KEY COURSE TOPICS

This course covers the following key areas and topics:

 Principles of Web Design

 Planning a Website

 Creating a Website

 Publishing a Website

 Markup Language and Site Development Essentials

 HTML5 Coding

 Cascading Style Sheets (CSS3) and Graphical Elements

 Hyperlinks

 HTML Tables

 Web Forms

 Video, Audio and Image Techniques

 Extending HTML

 GUI HTML Editors and Mobile Websites

 Website Development for Business

 Advanced CSS3 Techniques

 Introduction to JavaScript Events, Functions and Methods

 Using HTML5 APIs

 Completing, Submitting and Validating User Input Forms

 Copyright, Ethics and Legal Considerations

 CIW Advanced HTML5 and CSS3 Specialist

 Objectives and Lessons

 Using HTML5 APIs

EDUCATION & CERTIFICATION

Medical Billing and Coding

Certification Program

Program Duration: 6 Months | Course Contact Hours: 375 | Student

Tuition: $3,285

Medical billing and coding is one of the fastest-growing careers in the healthcare industry today! The need for professionals who understand how to code healthcare services and procedures for third-party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices, and other healthcare providers all depend on medical billing and coding for insurance carrier reimbursement.

THE PROGRAM

This billing and coding program delivers the skills students need to solve insurance billing and coding problems. It details proper assignment of codes and the process to file claims for reimbursement. With the transition to ICD-10, this course also provides training in ICD-10-CM. This course covers the following key areas and topics:

 An overview of the healthcare and insurance industry

 The organization and use of the ICD-10-CM, CPT, and HCPCS manuals to identify codes

 A detailed review and practice using the alphabetic index and tabular list of the ICD-10-CM, and practice coding examples within the CPT

 Basic claims processes for medical insurance and third-party reimbursements

 Completing common insurance forms, tracing delinquent claims, and appealing denied claims

 ICD-10-CM Overview

Program is online and self-paced. Price includes a $35 nonrefundable registration fee.

KEY COURSE TOPICS

 Intro to International Classification of Diseases, Clinical Modifications and Coding Guidelines

 Introduction to the organization and use of the ICD-9-CM, ICD-10-CM, and CPT manuals

 Basics of diagnostic and procedural coding

 The Health Insurance Claim Form (CMS 1500)

 HIPAA and Electronic Data Interchange (EDI)

 Review and practice coding Evaluation and Management (E&M) services

 Review and practice coding from anesthesia, surgery,radiology, medicine, and the pathology/laboratory sections of the CPT

 CPT Modifiers, E and V Codes, and Late Effects

 Coding surgical procedure and medical procedures for the cardiovascular, integumentary, male/female reproductive systems, maternity care and delivery

 Coding for general surgery, radiology, pathology, diagnostic, therapeutic and laboratory services and the Level II National Codes

 Tracing delinquent claims and insurance issues

 Examination of the ICD-10-PCS system

EDUCATION & CERTIFICATION

 Students should have or be pursuing a high school diploma or GED.

 Numerous national certification exams are available for students who complete this course including National Healthcareer Association (NHA) Certified Billing and Coding Specialist (CBCS).

Medical Billing and Coding

with Medical Administrative Assistant Certification Program

Program Duration: 6 Months | Course Contact Hours: 375 | Student Tuition: $3,985

Medical billing and coding and medical administration are among the fastest-growing careers in the healthcare industry today! The need for professionals who understand how to code healthcare services and procedures for third-party insurance reimbursement is growing substantially. Physician practices, hospitals, pharmacies, long-term care facilities, chiropractic practices, physical therapy practices, and other healthcare providers all depend on medical billing and coding and medical administrative professionals for insurance carrier reimbursement. In addition, medical administrative assistants, medical secretaries, and medical records clerks are all positions in great demand.

EDUCATION & CERTIFICATION

 Students should have a high school diploma or GED.

 There are several National Certification exams that are available to students who successfully complete this program:

 American Academy of Professional Coders (AAPC) Certified Professional Coder Exam (CPC or CPC-H Apprentice)

 American Health Information Association (AHIMA) Certified Coding Associate (CCA) exam

 National Healthcareer Association (NHA) Billing and Coding Specialist Certification (CBCS)

 National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) exam

LEARN MORE | DESU.EDU/ACE

& Continuing Education and Workforce Development

KEY COURSE TOPICS

This program offers the skills needed to perform complex coding and billing procedures and solve insurance billing and coding problems. The course covers: CPT (Introduction, Guidelines, Evaluation and Management), specialty fields (such as surgery, radiology and laboratory), the ICD-10 for both diagnosis and procedure coding, ICD-9 (Introduction and Guidelines), the proper assignment of codes and basic claims processes for insurance reimbursements. Additionally, this program provides students a well-rounded introduction to medical administration that delivers the skills students require to obtain an administrative medical assistant position or advance within their current healthcare career. This course covers the following key areas and topics:

 An overview of healthcare and the insurance industry

 The organization and use of the ICD-10-PCS, ICD-10-CM, ICD-9-CM, CPT, and HCPCS manuals to identify correct codes

 Practice using the alphabetic index and tabular list of the ICD-10 and ICD-9-CM

 Reviews of both ICD-10 (diagnostic coding) and ICD-10-PCS (inpatient procedural coding)

 Various issues surrounding the implementation of ICD-10

 Detailed review and practice coding examples from all sections within the CPT

 Basic claims processes for medical insurance and third-party reimbursements

 Completing insurance forms, tracing delinquent claims, and appealing denied claims

 Interpersonal skills, medical ethics, and basic medical law

 Telephone techniques and skills for scheduling appointments

 Medical terminology

 Basics of insurance billing and coding

 Medical records management and management of practice finances

Program is online and self-paced. Price includes a $35 nonrefundable registration fee.

Physician’s Office Assistant

Medical administrative assistants primarily work in doctor’s offices, clinics, outpatient settings, hospitals and other healthcare settings. The growth and the complexity of the U.S. healthcare system have resulted in a substantial increase in the need for qualified applicants, with medical administrative assistants, medical secretaries and medical records clerks all positions that are in great demand. Employment of a medical assistant is expected to grow an impressive 34% by 2030.

Access to health information is changing the ways doctors care for patients. With the nation’s healthcare system moving to the electronic medical record, numerous employment opportunities exist for medical assistants, health information systems staff, patient registration professionals and other related positions. Healthcare professionals with the ability to understand, update and maintain the electronic health record are in great demand.

ABOUT THE PROGRAM

This program covers information on the medical assisting profession, interpersonal skills, medical ethics and law, medical terminology, basics of insurance billing and coding, telephone techniques, scheduling appointments, medical records management and management of practice finances. Additionally, it prepares students to understand and use electronic records in a medical practice. The course reviews the implementation and management of electronic health information using common electronic data interchange systems and maintaining the medical, legal, accreditation and regulatory requirements of the electronic health record.

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KEY COURSE TOPICS

History and background of the medical assisting profession

Interpersonal skills, medical ethics and basic medical law 

Telephone techniques and skills for scheduling appointments 

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Medical terminology

Basics of insurance billing and coding

Medical records management and management of practice finances

The effect of confidential communication laws, the release of information and HIPAA

 EHR experience using Medcin software to perform health information tasks

 Using EHR to manage patient information including the examination, assessment notes and treatment plans

 Impor tance of data accuracy, consistency, completeness and security of information

National Certification exams are available to students who successfully complete this course, including:

National Healthcareer Association (NHA) Certified Medical Administrative Assistant (CMAA) Exam

National Healthcareer Association (NHA) Certified Electronic Health Record Specialist (CEHRS) Exam

should have a high school diploma

with Medical Administrative Assistant Certification Pharmacy Technician

Program Duration: 6 Months | Course Contact Hours: 375 | Student Tuition: $3,985

The need for Pharmacy Technicians continues to grow with demand expected to increase substantially. Technicians work under the supervision of a registered pharmacist in hospitals, home infusion pharmacies, community pharmacies and other healthcare settings. This high demand for pharmacy technicians is the result of a multitude of factors including the constant availability of new drugs, the national shortage of registered pharmacists, the establishment of certified pharmacy technicians, and the aging population.

ABOUT THE PROGRAM

This program will prepare students to enter the pharmacy field and to pursue certification including the Pharmacy Technician Certification Board’s PTCB exam. This course covers the following key areas and topics:

 Pharmacy calculations

 Medical terminology specific to the pharmacy

 Skills to read and interpret prescriptions

 Review of the top 200 drugs

 Skills to identify drugs by generic and brand names

 Dosage calculations, I.V. flow rates, drug compounding and dose conversions

 Dispensing of prescriptions, inventory control, and billing and reimbursement

Program is online and self-paced.

Price includes a $35 nonrefundable registration fee.

LEARN MORE | DESU.EDU/ACE

Adult & Continuing Education and Workforce Development Email aceworkforce@desu.edu | Call 302.857.6820

EDUCATION & CERTIFICATION

 Students should have a high school diploma or GED.

 The Pharmacy Technician Certification Board’s (PTCB) is the national certification exam.

 Numerous states now require PTCB certification to work as a pharmacy technician.

DETAILED COURSE TOPICS COVERED

 The history of pharmacy and healthcare

 Pharmacy technician role and responsibilities

 Pharmacy technician certification and registration process

 Types of pharmacies including the hospital pharmacy, retail practice, long-term care practice, mail order pharmacy, home care pharmacies, and others

 Drug regulation and control

 Pharmaceutical terminology and related anatomy

 Parts of the prescription and labeling

 Pharmacy calculations and math review

 Pharmacy measures and abbreviations

 Routes and formulations

 Basic biopharmaceutics

 Aseptic technique and the handling of sterile products

 Total Parenteral Nutrition (TPN)

 Basics of IV solutions and calculating 24-hour supply of IV solutions

 Information and pharmacy resources

 Inventory management and financial issues

 Brand names and generic drugs

 Drug names and drug classes

LEED Green Associate

Certification Program

Program Duration: 6 Months | Course Contact Hours: 375 | Student Tuition: $3,535

In this program, learners will be introduced to the components of building construction. This course will examine the five types of NFPA classifications for building construction. Loads, structural components, and how fire and other emergencies impact building design and construction will be explored. The components of building systems, their effects on building design and construction, and how structures act under fire and other emergency situations will be examined as well.

ABOUT THE PROGRAM

This self-paced course introduces key concepts and terms to prepare learners to earn their Leadership in Energy and Environmental Design (LEED®) Green Associate v4™ accreditation. The course is divided into modules that explain the LEED® process, LEED® certification and knowledge domains associated with the seven LEED® rating systems in a simple and straightforward way that can be quickly and easily understood.

Throughout the course, comprehension and understanding of important topics will be tested through challenging exercises and interactive games. Quizzes and tests will also be employed to ensure that learners have a clear grasp of the critical details they’ll need to know as LEED Green Associates™.

LEARN MORE | DESU.EDU/ACE

Adult & Continuing Education and Workforce Development Email aceworkforce@desu.edu | Call 302.857.6820

KEY COURSE TOPICS

 The importance of building construction as it relates to firefighter safety

 Analyze the properties of construction materials

 Analyze parts of a building plan

 Distinguish buildings by NFPA Classification

 Analyze building systems contained in building structures

 Analyze the mechanisms for building collapse

 Analyze the effect of fire loads and behavior on building structure fires

 Explain special considerations for fire safety in building construction

 Analyze green technology in building construction

 Understand the structure and requirements of the LEED Green Associate™ Exam

 Explain and apply the key concepts found in the LEED® rating systems

 Differentiate green building practices and their associated environmental, economic and social benefits

Program is online and self-paced. Price includes a $35 nonrefundable registration fee.

EDUCATION & CERTIFICATION

Students should have a high school diploma or GED.

There is a National Certification exam available to students who successfully complete this program:

 Green Business Certification Inc. (GBCI) LEED® Green Associate Exam

Professional in Human Resources

A Human Relations (HR) Professional is a vital part of many departments and organizations. HR professionals help create a positive, efficient work environment while aligning employees’ needs with organizational goals. These professionals have gained much momentum over the years and increased their involvement within a company. From 2023 to 2033, the job outlook for HR professionals is projected to increase by 8%, which is much faster than average.

ABOUT THE PROGRAM

The Professional in Human Resources (PHR) program develops and fosters skills that are necessary in the career field. This program outlines what professionals in their field will be responsible for in an HR department and how to excel in these roles. Aspects of an HR professionals’ job, such as business management/strategy, workforce planning/employment, human resource development, compensation, benefits, employee/labor relations and risk management are all discussed in this program to prepare learners for the job market. Students will learn from real-work situations and conflicts to ensure they feel and are prepared for any circumstances they experience in their career.

EDUCATION & CERTIFICATION

should have a high school diploma or GED.

There is a National Certification exam available to students who successfully complete this program:

 Human Resources Certification Institution® (HRCI) Professional in Human Resources (PHR™)*

*The HRCI institute requires certain criteria is met prior to taking its exam. To be eligible for the PHR, you must meet one of the following conditions for education and/or experience:

 Have at least one year of experience in a professional-level HR position + a Master’s degree or higher OR

 Have at least two years of experience in a professional-level HR position + a Bachelor’s degree OR

 Have at least four years of experience in a professional-level HR position.

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KEY COURSE TOPICS

Analyze the role of the HR manager as a strategic partner to manage human resources in the organization

 Develop a strategic HR plan for an organization

 Determine the strategic HR requirements of a job along with its specific duties and requirements

 Explain the process of establishing pay rates

 Evaluate the differences in compensating managerial and professional jobs

 Describe the importance of ethical behavior at work

 Analyze the role of HRM in improving workplace ethics, employee discipline and privacy, and managing dismissals

 List the HR challenges of international business

 Illustrate how inter-country differences affect HR management

 Develop business management and strategy

 Understand effective workforce planning and employment

 Use information about the organization and business environment to reinforce expectations, influence decision making and avoid risk

 Identify, attract and employ talent while following all federal laws related to the hiring process

 Define human resource management and how to be a human resource manager

 Understand how to recruit new employees and select the best fit individual

Program is online and self-paced.

Price includes a $35 nonrefundable registration

Associate Professional in Human Resources

Certification Program

Formerly known as Personnel, Human Resources (HR) departments are fast becoming a significant player in organizations across the country. Previously, these divisions handled mainly administrative functions like managing employee benefits, recruiting, and interviewing and hiring new staff as directed by management. Today’s HR professionals, on the other hand, are increasingly involved in company initiatives and strategic planning. With this evolving role, HR departments are now able to offer unprecedented opportunities for those entering the field. According to the Bureau of Labor Statistics, the number of HR professions in the U.S. will rise faster than the national average over the next 10 years, making this a great focus for students looking to enter the business world.

ABOUT THE PROGRAM

The Associate Professional in Human Resources Program introduces human resources (HR) functions and related elements and activities to students wishing to enter a career in this field or anyone who runs or may start a business of their own. This program will outline for students the roles and responsibilities of members of a typical HR department, educating the staff that make up a particular firm in various corporate policies, rules and/or procedures as well as how their individual role will include HR-related activities, whether officially part of an HR department or not. Students will move through the evolution of HR management to the modern functions of most HR divisions from the perspective of both management and subordinate employees. Further, students will explore various compensation structures and gain an understanding of the importance of maintaining fair and equitable compensation and benefit programs.

Program is online and self-paced. Price includes a $35 nonrefundable registration fee.

EDUCATION & CERTIFICATION

Students should have a high school diploma or GED.

There is a National Certification exam available to students who successfully complete this program: Human Resources Certification Institution® (HRCI) Associate Professional in Human Resources (aPHR™)

Professional Bookkeeping with QuickBooks®

Certification Program

Program Duration: 6 Months | Course Contact Hours: 375 | Student Tuition: $3,834

Keeping accurate accounting and financial records is essential to the success of any small business. As such, the bookkeeper for any particular business plays one of the most important roles in the company working very closely with management in the day-to-day operation of the business. Bookkeepers who have a full understanding of the most widely-used accounting application for small businesses – QuickBooks® – have a significant role to play in any business as their records underpin the files provided to any associated accounting professionals working on behalf of the business. The demand for professionals with bookkeeping skills was estimated to grow 14% through 2022. Combined with QuickBooks skills, individuals who have all of these skills will be in high demand for years to come.

ABOUT THE PROGRAM

This program takes students through the ins and outs of baseline accounting principles, bookkeeping and overall record keeping relative to successful small business accounting. With a comprehensive understanding of accounting, this program ensures students can not only keep accurate books, but understand why and how these records are kept, as well as how these processes and procedures might be improved. A full study of QuickBooks® will ensure that students can operate successfully within the most widely used accounting software application and provide associated accounting professionals with the files necessary for tax preparation and/or support their efforts in any tax or audit situation.

Program is online and self-paced. Price includes a $35 nonrefundable registration fee.

EDUCATION & CERTIFICATION

 Students should have a high school diploma or GED.

 National Association of Certified Professional Bookkeepers (NACPB) Bookkeeper Certification Exam

 Intuit QuickBooks Certified User® Exam

KEY AREAS AND TOPICS COVERED

Accounting Modules:

 Accounting and the Business Environment Overview

 Accounting Concepts, Principles and Terminology

 Recording and Adjusting Business Transactions

 Completing the Accounting Cycle

 Merchandising Options and Inventory

 Accounting Information Systems

 Internal Control and Cash

 Receivables, Plant Assets and Intangibles

 Current Liabilities and Payroll

 Financial Operations of Corporations and Partnerships

 Earnings and Stocks

 Long-Term Liabilities, Investments and Cash Flow

 Financial Statement Analysis

 Marketing Accounting

 Job Costing and Process Costing

 Cost-Volume-Profit Analysis

 Budgeting, Cost Systems and Business Decisions

QuickBooks Modules:

 Getting Started with QuickBooks

 Working with Business Transactions

 Payroll

 Financial Reporting

Adult & Continuing Education and Workforce Development Email aceworkforce@desu.edu | Call 302.857.6820

 Accounts Receivable and Payable

Paralegals play one of the most important roles in the legal industry. Though individual attorneys are ultimately responsible for the legal work they produce and the strategies they devise, many tasks from legal research and writing, source citing, filing, and others are delegated to paralegals. Working in a large firm or assisting just a handful of attorneys, paralegals require a fundamental understanding of the substantive and procedural elements applicable to the specific areas of law where they’ll be working so that they can build on a solid foundation of knowledge starting from the first day.

ABOUT THE PROGRAM

The Paralegal Professional Program is ideal for those students looking to start their career in this meaningful profession. This program covers the following key concepts and fundamental topics for paralegals:

 Paralegal and General Legal Ethics

 Technology in the Law Office

 Legal Research and Writing

 Substantive Law

 Procedural Law

 Microsoft Word

Program is online and self-paced. Price includes a $35 nonrefundable registration fee.

KEY COURSE TOPICS

 Role of the paralegal in the US legal system

 Legal accounting procedures

 Becoming a paralegal professional

 Paralegal profession regulations

 Common ethical issues

 Sources of American law

 State and federal court systems

 Client interviews and the investigation process

 Legal research

 Different styles and formats used in legal writing

 Drafting legal documents

 Trial preparation

 Trial & appellate processes and ADR Criminal law and procedure

 Legal principles of tort, property, family, estate and probate, business and contract law

 Legal ethics including unauthorized practice of law,legal fees, solicitation and advertising

 Zealous representation, integrity and duty to report

EDUCATION & CERTIFICATION

or GED. Students who complete this comprehensive course would be prepared to sit for the National Association of Legal Assistants (NALA) Certified Paralegal (CP) national certification examination.

The Office of Adult and Continuing Education (ACE) offers diverse online certificate programs ideal for individuals aiming for career advancement or pursuing knowledge in an in-demand occupation field of study. These programs are designed to be concise yet informative, catering to individuals seeking to enhance their education, skills, and qualifications.

Each ACE program is developed through an assessment process to offer an up-to-date training curriculum, ensuring the content remains relevant and aligned with demands that meet requirements to secure employment for the future. The approach enables participants to acquire practical knowledge and competencies directly applicable to their careers.

FUNDING OPPORTUNITIES

Funding may be available for ACE certification programs. Please contact the Office of Adult and Continuing Education office for further information.

ONLINE CERTIFICATE PROGRAM REFUND POLICY

Students may receive a full tuition refund if requested in writing to aceworkforce@desu.edu within 7 business days of the start date of the course. The $35 registration fee is not refundable.

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