E
G D UID U C E A TO TI O N
the new faces
of Green
Business
THREE D OLLARS
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ERIC ABBEY / OWNER LOVING PETS CORPORATION DECORATIVE FEEDING BOWLS AND PET TREATS CRANBURY, NJ SINCE 2005 18 EMPLOYEES
SELLING MORE WITHOUT GOING BROKE CHALLENGE: Eric was enjoying astronomical growth. Orders for the Bella Bowl™, the company’s top seller, were going through the roof. But demand was putting a strain on Eric’s relationship with his supplier, not to mention his cash flow.
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SOLUTION: Eric and his PNC banker had the Cash Flow Conversation. They found that increasing Eric’s line of credit1 would help keep production lines fl owing smoothly — and allow Eric and his team to go out and sell even more, without worrying about cash shortfalls. ACHIEVEMENT: Loving Pets recently sold more than 330,000 Bella Bowls™ in a single month — the most ever. Now that Eric’s cash flow is steady, he can focus on taking his business to the next level. WATCH ERIC’S FULL STORY at pnc.com/cfo and see how PNC CFO: Cash Flow Options can help solve your business challenges. Call 1-877-CALL-PNC or visit a PNC branch to start your own Cash Flow Conversation today. ACCELERATE RECEIVABLES IMPROVE PAYMENT PRACTICES INVEST EXCESS CASH LEVERAGE ONLINE TECHNOLOGY ENSURE ACCESS TO CREDIT
The person pictured is an actual PNC customer, who agreed to participate in this advertisement. Loving Pets’ success was due to a number of factors, and PNC is proud of its role in helping the company achieve its goals. 1 All loans are subject to credit approval and may require automatic payment deduction from a PNC Bank Business Checking account. Origination and/or other fees may apply. Banking and lending products and services and bank deposit products are provided by PNC Bank, National Association, a wholly owned subsidiary of PNC and Member FDIC. Bella Bowl is a registered trademark of Loving Pets Corporation. PNC is a registered mark of The PNC Financial Services Group, Inc. (“PNC”). BBK-5188 ©2011 The PNC Financial Services Group, Inc. All rights reserved. PNC Bank, National Association. Member FDIC
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In This Issue
2
President’s Message
3
Legislative Priority
features 4 Member-to-Member discount directory
departments
47 21
Delmarva Power’s new Digital Meters
Small Business Report
50
Calendar of Events
53
16 GUIDE TO GREEN INDUSTRY Bloom Energy and Fisker Motors hit Delaware
And AstraZeneca goes solar. What it means to Delaware when the big guys go green.
25 Health Care
Manufacturing
55
Newsmakers What local health insurance providers are offering small businesses
58
State Chamber Scene
60
Welcome New Members
29
Runs, Walks, 5Ks, and the businesses that love them
62
Chamber Member Benefits
63
19
Clean Energy Summit
What the state’s business leaders are striving for on clean energy.
Chamber Committees
35 EDUCATION GUIDE
64
For Assistance, Call the Chamber
Teacher Externship Wrap-up
39
Parlaying Internships into Full-time Employment
41
Student Mentoring
Gilman Bowl Nomination
Business and political leaders involved in mentoring—why it’s important
Nominate an outstanding business individual for this
43
Race to the Top/ Vision 2015 update
year’s Superstars in Business Gilman Bowl Award. See page 51 for more information
On The Cover The 2011 Green Guide
Volume 17, Number 5 / Delaware Business (USPS 012098) (ISSN 153253542) is published bi-monthly by the DSCC Center for Business Management. Subscription price is $18 a year (included in membership dues). Known office of publication is 1201 N. Orange St., Suite 200, Wilmington, DE 19801. Periodicals postage paid Wilmington, DE 19850. Postmaster: Send address changes to Delaware Business, c/o DSCC Center for Business Management, P.O. Box 671, Wilmington, DE 19899-0671. Telephone (302) 655-7221.
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M e s s age P r e s ident ’ s
Editorial Staff
James A. Wolfe
Message from the President
Thomas J. Cooper Chairman James A.Wolfe President/CEO
Executive Committee CHAIRMAN Thomas J. Cooper Cooper Realty Associates IMMEDIATE PAST CHAIRMAN Richard K. Struthers
When it comes to making industry greener, there always seems to be a small but vocal group of naysayers. But more and more we are finding our business landscape being carved out by companies like Bloom Energy, Fisker Automotive and AstraZeneca–three international companies who are making major green-colored waves in Delaware. Bloom, whose fuel cells generate electricity without producing greenhouse gasses, could create 1,500 high-tech jobs in Newark. Fisker has already begun to staff its assembly facility for the mysterious “Project Nina.” And we can’t forget AstraZeneca, which recently installed a 1.7-megawatt system of solar panels atop its Wilmington campus roof. As this issue goes to print, the selection of the 2011 Marvin S. Gilman Superstars in Business will be made. You don’t want to miss the Superstars in Business Luncheon on Wednesday, November 9 with keynote speaker Howard B. Stoeckel, president and CEO of Wawa, Inc. Register online at www.dscc.com. Superstars in Business is a great way to honor small businesses and innovation, and since it’s voted upon by peers within the business community, its legitimacy can never be doubted. Nor can the DSCC’s goal of supporting business. This summer, the General Assembly passed bills that will reduce the cost of doing business in Delaware. The State House and Senate agreed unanimously to cut the gross receipts tax, which will make available to Delaware businesses an additional $17 million over the next two years. This legislation also removed around 300 small businesses from the GRT rolls. Within the new operating budget, the state agreed to pay the interest on unemployment funds borrowed from the federal government during the recession, taking the onus off local employers. The DSCC also worked on cutting the public utility tax, which will help those manufacturers wrestling with high utility costs. Added to that tax cut is a $5 million fund to assist manufactures implementing energy efficiency systems at their facilities. The DSCC will always fight for the business community’s needs. Whether that means supporting initiatives in Dover or connecting businesses statewide, we’re here for you.
Matt Amis Managing Editor Denee Crumrine Editor
VICE CHAIRMAN William R. Allan Verizon Delaware TREASURER Richard D. Rowland Rowland, Johnson & Co., PA Tony Allen, PhD Bank of America Sylvia S. Banks DuPont
Ernest J. Dianastasis CAI
Dennis M. Salter Summit Realty Advisors, LLC
Donald T. Fulton George J.Weiner Associates
Fred C. Sears II Delaware Community Foundation
Pierre du Pont Hayward University of Delaware Alan Levin Delaware Economic Development Office
Mark S. Stellini Virtual Resources, LLC Mark Turner WSFS Bank
Hinton Lucas DuPont
Michael S. Uffner AutoTeam Delaware
William E. Manning Saul Ewing, LLP
Richelle Vible Catholic Charities, Inc.
Chip Rossi Bank of America
Board of directors Linda Ammons Widener University School of Law Julian H. Booker Delmarva Broadcasting Company David B. Brown, Esq. Potter, Anderson & Corroon LLP I.G. Burton I.G. Burton and Co., Inc. Timothy J. Constantine Blue Cross Blue Shield of Delaware Charlie Copeland Associates International, Inc. Barry Crozier Belfint, Lyons & Shuman E. Andrew DiSabatino EDiS Company Christina Favilla Discover Bank Donald G. Gagnon AAA Mid-Atlantic Dr. Orlando J. George, Jr. Delaware Technical & Community College Martha S. Gilman Gilman Development Company Robert V.A. Harra, Jr. M&T Bank
John E. Healy III Healy, Long & Jevin, Inc. Michael Houghton Morris, Nichols, Arsht & Tunnell, LLP Tyrone Jones AstraZeneca Pharmaceuticals LP Chris Kenny Delaware Supermarkets, Inc.
Paul H. Mylander The Bank of Delmarva Theodore Prushinski Citizens Bank Michael N. Ratchford W. L. Gore & Associates, Inc. John S. Riley Ashland, Inc.
Richard H. LaPenta Insurance & Financial Serv., Ltd. Robert J. Laskowski, MD Christiana Care Health Systems Cathy MacFarlane ING DIRECT
Amer Sajed Barclaycard US Thomas A. Shoemaker TD Bank
Scott Malfitano CSC-Corp. Service Co.
W. Laird Stabler III, Esq. Laird Stabler & Associates
John McCarthy AstraZeneca Pharmaceuticals LP Paul M. McConnell McConnell Development, Inc.
Gary R. Stockbridge Delmarva Power
Michael McMullen Agilent Technologies Chad Moore The Bellmoor Bret Morris A. R. Morris Jewelers
William Wallace JPMorgan Chase Robert W. Whetzel Richards, Layton & Finger Harry L. Williams Del. State University
staff James A.Wolfe President/CEO
Matt Amis Communications Manager
Chuck James Account Executive
Marianne K. Antonini Senior Vice President
Cheryl Corn Executive Assistant to the President
Lisa Prickril Events Manager
A. Richard Heffron Senior Vice President
Denee Crumrine Program & Communications Specialist
Arlene Simon Account Executive
Janine G. Sorbello Senior Vice President & Executive Director, The Partnership
Linda D. Eriksen Accounting Associate
Bill Stephano Director of Membership
Greg Gross Director of Government Relations
Patrina Wallace Information Secretary
John H. Taylor, Jr. Senior Vice President & Executive Director, DPPI
ADVERTISING SALES / Miller Publishing, Inc.
Fred Miller President
Delaware State Chamber of Commerce 1201 North Orange Street, P.O. Box 671 • Wilmington, DE 19899-0671 (302) 655-7221 • (800) 292-9507 • www.dscc.com
The mission of the Delaware State Chamber of Commerce is to promote an economic climate that strengthens the competitiveness of Delaware businesses and benefits citizens of the state. The Chamber will provide services members want; it will serve and be recognized as the primary resource on matters affecting companies of all sizes; and it will be the leading advocate for business with government in Delaware.
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The Living is Easy
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Legislative Session Concludes on an High Note
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By Rich Heffron
T
his was supposed to be the third consecutive legislative year fraught with difficulty and controversy. Instead, it turned out pleasantly routine. The first session of the 146th Delaware General Assembly adjourned at 2 a.m. on July 1. Barring a full special session, both houses of the legislature will not meet again until next January. An unanticipated $650 million in extra revenue certainly made things a little bit easier. Budget bills were completed days before their deadline. The money committees—Joint Finance and Bond—made their decisions in full view of the public and with limited quarreling or dissent, and their colleagues in each chamber generally agreed with the committee members’ decisions. Any controversial legislation was addressed early in the session. These factors and more made for a successful legislative session for Delaware’s business community. The budget bills and four significant pieces of tax-reduction legislation look to be the measures that will most directly effect businesses. House Bills 127, 128 and 129—also known as Reductions for Gross Receipts, Personal Income and the Public Utility Taxes, respectively--provided a $25.9 million reduction in the Gross Receipts (GRT), Personal Income (PIT) and the Public Utility (PUT) taxes. Although the GRT and the PIT top rates are not back to the low rates seen in 2008, these cuts did come two years before the complete rollback scheduled for 2013. Additionally, supermarkets statewide saved millions in taxes when the two-tier tax structure was eliminated. The food market industry, along with the Delaware State Chamber of Commerce, has lobbied for this change for several years. The PUT cut is designed to assist manufacturers wrestling with high utility costs. Contained in the PUT legislation is a $5 million fund to assist manufactures implementing energy efficiency systems at their facilities. The operating budget totaled $3.5 billion, a 6.5-percent increase over last year and $100 million more than Gov.
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Photo by Dick Dubroff/Final Focus
Jack Markell proposed back in January, before there was any serious indication that the Delaware Economic and Financial Advisory Council would add $367 million in revenue to the March-May projections for Fiscal Year 11 and Fiscal Year 12. Some highlights include the 5-percent shift in the state portion for school transportation costs to school districts, a 2-percent raise for state employees, $1.1 billion for public education and $998 million for Health and Social Services, including $608 million for the states portion of Medicaid. Total capital spending will be approximately $650 million; $70-$80 million for economic development projects, $330 million for state facility maintenance and upgrades (including schools), $210 million for transportation, and $10 million for debt reduction. The Grant-in Aid bill totaled $41 million, a slight increase over last year. Both houses passed Senate Bill 124 (DeLuca, D-7th Dist.), which assists Bloom Energy by making their product, the Bloom Box fuel cell, applicable for renewable energy credit. This is part of the agreement for Bloom to construct a plant at the former Chrysler Plant location in Newark. Indications are that the plant will employ 900 people, with local suppliers helping to create another 600 jobs. n
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Member-to-Member
mem b e r - to - mem b e r
Discount
Directory
Delaware State Chamber of Commerce members offer savings on the benefits and services they provide through this directory. The following list of offers can be used to help your business. This list is updated throughout the year on the Chamber’s Members-Only section of the Web site, www.dscc.com. Some restrictions may apply. Call the business directly for additional details on its offer. To promote your own business with a memberto-member discount, call (302) 576-6566 or e-mail dscc@dscc.com.
A.R. Morris Jewelers Fine jewelers
Accent Office Furniture Office furniture and supplies.
African Wood, Inc. Delaware’s premier sales company to Africa sells American capital goods and expertise to the African market while seeking markets for African consumer goods in the American market.
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Contact: Bret Morris 802 Market Street Wilmington, DE 19801 (302) 658-4013 Fax: (302) 658-7819 Email: armorris@armorrisjewelers.com www.armorrisjewelers.com
Contact: Charlie Tigue 7A East Lea Boulevard Wilmington, DE 19802 (302) 764-5400 Fax: (302) 764-5500 Email: c.tigue@accentoffice.net www.accentoffice.net
Contact: David Amakobe 1201 N. Orange Street, Suite 902 Wilmington, DE 19801 (302) 252-7279 Email: ceo@afrwood.com www.afrwood.com
10% - 25% Offering DSCC members 10 to 25 percent off MSRP.
30% - 50% Offering DSCC members 30 to 50 percent off MSRP.
20% 20 percent off 10-by-10 Booth at The African Business EXPO USA 2011
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AgoraNet provides Web site design and development services and custom software programming. Since 1996, AgoraNet has been a leader in using cutting edge technology to help organizations and businesses of all sizes spread their message and sell their products.
AT&T Telecommunication Services.
AutoTeam Delaware Auto.
Back to Basics Learning Dynamics Since 1985, the award-winning tutors and instructors at Back to Basics have provided children and adults with exceptional one-on-one tutoring, small group workshops, and enrollment in our unique private school.
Ballantrae Organizing Solutions Give us three days, and we’ll help you reclaim three weeks of lost productivity! Ballantrae Solutions offers productivity training and office organizing/time management consulting for busy professionals, keeping them on top of their workload and not buried by it.
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Contact: Mikaila Akeredolu Email: MA5102@att.com
Contact: Michael Uffner 1606 Pennsylvania Avenue Wilmington, DE 19806 (302) 656-3100 Email: muffner@autoteamdelaware.com www.autoteamdelaware.com
Contact: Beverly Stewart 6 Stone Hill Road Wilmington, DE 19803 (302) 594-0754 beverly@backtobasicslearning.com www.backtobasicslearning.com
Contact: Jocelyn Coverdale 406 Suburban Drive #124 Newark, DE 19711 (302) 521-6941 Email: info@ballantraesolutions.com www.ballantraesolutions.com
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DSCC members will receive 10-percent off your first design or development contract.
20% 20 percent off your service fee
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One of the largest incorporating service companies in the United States, American Incorporators Ltd. provides a comprehensive range of formation and corporate compliance services to businesses wishing to incorporate in any of the 50 states.
Contact: Samantha Miller 1220 N. Market Street, Suite 808 Wilmington, DE 19801 (302) 421-5752 Email: samantha@corpserviceusa.com www.ailcorp.com
10%
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American Incorporators, Ltd.
Contact: Betsy Warren 314 E. Main Street Newark, DE 19711 (302) 224-2475 Fax: (302) 224-2552 Email: sales@agora-net.com
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AgoraNet, Inc.
$50 Off DSCC members will receive up to $50 off most phones. Click here to download a coupon to bring to an AT&T store.
10% Off Service and/ or Parts up to $100 One coupon per customer per visit. Not valid with any other offers.
Free Hour of Tutoring One free hour of tutoring ($52-$58), with discount given at the end of one month of services
15% - 30% DSCC members receive a 15-percent discount on all training and consulting services, and nonprofit organizations who are DSCC members receive a 30-percent discount.
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Best Western Brandywine Valley Inn
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Contact: Mary Taylor, general manager 1807 Concord Pike We are offering hotel accommodations, state-of-the-art video Wilmington, DE 19803 conference and executive meeting center, and much more. You (302) 658-4531 or (302) 656-9436 can expect the highest degree of hospitality and service when Fax: (302) 656-8564 selecting us for your business needs. Email: manager@brandywineinn. com www.brandywineinn.com
Bethany - Fenwick Area Chamber of Commerce Reach the downstate market and promote your business with one of the area’s most active and proactive chambers of commerce.
Better Business Bureau Business association.
Broadview Security We are a home and corporate burglar alarm and CCTV installation, service and monitoring company.
Clarion Hotel – The Belle & Augusta Grille The Clarion Hotel offers superior lodging accommodations and fine casual dining. Step into a gracious world of southern hospitality, with an ideal blend of modern excellence.
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Contact: Carrie Subity 36913 Coastal Highway Fenwick Island, DE 19944 (302) 539-2100, ext.12 Fax: (302) 539-9434 www.TheQuietResorts.com
Contact: Carol Tomlinson 60 Reads Way New Castle, DE 19720 (302) 230-0112 x14 Fax: (302) 230-0116 Email: ctomlinson@delaware.bbb.org
Contact: Adam Feinberg 272 Quigley Boulevard New Castle, DE 19720 (302) 322-5099 Fax: (302) 322-5501 Email: adam.feinberg@brinks.com
Contact: Paul Rada 1612 North DuPont Highway New Castle, DE 19720 (302) 428-1000 Fax: (302) 428-1440 Email: gm@clarionbelle.com www.clarionbelle.com www.augustagrille.com
15% DSCC members will receive a 15-percent discount.
25% State Chamber members who join the Bethany-Fenwick Area Chamber will receive 25 percent off a banner ad on www. TheQuietResorts.com. Applies only to new Bethany-Fenwick Area Chamber memberships and banner ads contracted during first year of membership.
No Application Fee Application fee waived when your company applies for BBB accreditation and mentions DSCC membership ($40 value).
No-Cost Analysis Please call our office number and ask for Adam to qualify for a no-cost security needs analysis of your home or office. Use promotion code WIL040/257 for an additional installation discount.
15% For hotel accommodations, lunch or dinner, we offer a 15-percent discount from our standard pricing. Some restrictions may apply for special event dates.
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Colonial Airport Parking offers low rates. Colonial Airport Parking is safe, secure and open 24-hours a day.
Crown Trophy Awards and recognition products for sports and business.
Dale Carnegie Training We are not your father’s Dale Carnegie course. We work with organizations that recognize the sure way to secure profitability in uncertain times is to invest in the people who drive their processes.
Contact: Jonelle Burns 201 Webster Building 3411 Silverside Road Wilmington, DE 19810 (302) 477-9730 Email: jburns@corexcel.com www.corexcel.com
10% Off Your Order
Contact: Jim Soutar 4103 Concord Pike, Talleyville Shopping Center Wilmington, DE 19803, or 218 People’s Plaza, Newark, DE 19702 (302) 478-9620 Fax: (302) 478-9611 Email: crownde1@gmail.com www.crowntrophy.com
15%
Contact: Doug Harbaugh or Elena Coarse 1150 Glenlinet Drive, C35 Allentown, PA 19806 (302) 368-7292 Email: doug.harbaugh@dalecarnegie.com www.dalecarnegie.com
Delaware Art Museum
Contact: Dennis Lawson 2301 Kentmere Parkway Founded in 1912, the Delaware Art Museum is a major cultural attraction in the Brandywine Valley. Wilmington, DE 19806 (302) 351-8515 It welcomes thousands of visitors each year, who come to experience its major exhibitions, permanent Fax: (302) 571-0220 Email: dlawson@delart.org collections and many programs for adults and youth. The Museum is best known for its renowned www.delart.org
collection of British Pre-Raphaelite art, works by Wilmington-native Howard Pyle and fellow American illustrators, and urban landscapes by John Sloan and his circle.
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DSCC members receive a discount of $1.50 off per day.
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Corexcel provides inexpensive, customizable training solutions for any budget. We sell DiSC profiles and other assessments to help you evaluate staff and new hires. You can use our online courses in topics like business skills, soft skills, clinical/ healthcare and nursing to provide training and development opportunities to your staff or incorporate into new hire training.
$1.50 Discount Per Day
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Corexcel
Contact: Jed Hatfield 630 S. Governor Printz Boulevard Lester, PA 19029 (610) 521-6900 Fax: (610) 521-6131 Email: rclark@colonialairpark.com www.colonialparking.com
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Colonial Airport Parking
DSCC members receive a 15-percent discount on name badge orders.
Free Consultation DSCC members are welcome to a free initial business issues consultation and a 10-percent discount on any of our programs.
$1 off/10% The Museum is pleased to offer DSCC members $1 off on Museum admission and a 10-percent discount in the Museum Store, which features unique and handmade craft items, jewelry, creative gifts for adults and children, cards, and art books.
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Delaware Express Shuttle & Tours
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Contact: Gerry Frenze 2825 Ogletown Road Newark, DE 19713 Trust Delaware Express to get you where you are going. With (302) 454-7800 ext 616 more than 100 dedicated drivers supported by professional Fax: (302) 454-9885 dispatch, safety, customer service and maintenance teams, we are Email: sales@DelExpress.com the largest and most trusted airport shuttle and executive www.DelExpress.com
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transportation provider with 20 years or more experience in Delaware. And now, as a member of the global GO Airport Shuttle network, the world’s largest door-to-door airport shuttle company, Delaware Express is expanding to offer regional services as well.
Delaware Manufacturing Extension Partnership (DEMEP)
Contact: Sara Collins 400 Stanton-Christiana Rd., Suite A158 Newark, DE 19713 (302) 283-3131 Fax: (302) 283-3137 Email: sfcollin@demep.org www.demep.org
Delaware Technical & Community College
Contact: Kathy Linsner 400 Stanton-Christiana Road Newark, DE 19713 (302) 453-3072 Fax: (302) 453-3719 Email: klinsner@dtcc.edu www.dtcc.edu/ccpsw/bus_career.html
Delaware Today
Contact: Charlie Tomlinson. 3301 Lancaster Pike, Suite 5 Wilmington, DE 19805 (302) 656-1809 Fax: (302) 656-1806 Email: ctomlinson@delawaretoday.com.
Delmarva Broadcasting Co. Interactive
Contact: Mark Weidel 2727 Shipley Road, P.O. Box 7492 Wilmington, DE 19803 DBC Interactive (DBCi) is a division of Delmarva Broadcasting (302) 478-2700 Company, dedicated to exploring new and innovative ways to Fax: (302) 478-0100 use emerging technologies for the benefit of our advertising Email: mweidel@dbc1.com
clients and listening audience. DBCi partners with forwardthinking organizations to develop successful uses of the Internet to meet their marketing goals.
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10% DSCC members and their employees receive a 10-percent discount on airport shuttle services to the Philadelphia Airport when making reservations on the State Chamber ground transportation portal. Go to www.dscc.com’s Member-toMember Discount page to access the portal.
10% DSCC members who mention the discount receive an additional 10 percent off any one-day seminar. (Normal workshop rate is $395.)
10% Delaware Tech will offer DSCC members a 10-percent discount off each of the two parts required to be awarded the supervisory certification.
Up to 80% Offering DSCC members a 12-month subscription for $12, a 33-percent discount off the regular subscription price, and 80 percent off newsstand price. Also offering 20 percent off applicable web advertising rates for www.delawaretoday. com.
20% DBCi offers DSCC members 20 percent off a new interactive marketing program of three months or more. Please call to discuss a custom program designed to meet your marketing goals.
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Financial consulting firm.
Contact: Mike Mullen 1201 N. Orange Street, Suite 729 Wilmington, DE 19801 (888) 657-5200 x725 Fax: (609) 784-0913 Email: Mullen@DonnellySteen.com
$250 Off DSCC members will receive $250 off of any financial plan. Choose from a comprehensive financial plan, goalsbased plan, or single issue plan such as cash flow, education funding, real estate purchase, etc.
10%
Farley Printing
10%
Environmental Alliance offers a 10-percent discount from our published rate sheet exclusively for DSCC members.
New customers who are DSCC members will receive 10 percent off their order.
Contact: Chrissy McDaniel 750 Dawson Drive Sign it and sell it! Increase your average sales and drive Newark, DE 19713 revenues by employing hardworking POP to advertise your products. We offer more than 800 SKUs to provide Phone: (800) 347-6271 Fax: (302) 283-1825 you with an affordable and effective store signage Email: cmcdevitt@foxfireprinting.com program.
15%
G.A. Blanco & Sons, In c.
30% - 50%
Foxfire Signs
Contract office furniture company.
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Contact: Bob Alexander 186 Timberlane Road Clarksboro, NJ 08020 (800) 931-0027 Fax: (800) 553-4379 Email: balexander@gablanco.com www.gablanco.com
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Smart ideas and innovative solutions for small and large businesses, educational institutions, non-profit and community organizations across a broad range of services:
96 Vandever Aveune Wilmington, DE 19802 (302) 656-4466
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Contact: Matt Geary 5341 Limestone Road Environmental Alliance, Inc. is a full-service Wilmington, DE 19808 environmental consulting and engineering firm (302) 234-4400 providing environmental due diligence for real-estate Fax: (302) 995-0941 transactions, remedial investigations, remediation system Email: mgeary@envalliance.com design installations and operation and maintenance www.envalliance.com services.
Environmental Alliance
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Donnelly Steen & Co.
DSCC members save 15 percent on all Foxfire Signs products with the use of code DSCCBIZ. As an added bonus, we will provide DSCC members with a sample kit of our popular Item Price Shelf Signs with their first purchase. This discount is not to be combined with our additional offers.
DSCC members receive 30 to 50 percent off of MSRP.
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George J. Weiner Associates
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GJWA creates innovative and cost-effective insurance programs for individual clients as well as customized employee benefit plans for our business clients.
Greater Georgetown Chamber of Commerce The Greater Georgetown Chamber of Commerce is the third largest chamber in Southern Delaware, linking business with community.
Habitat for Humanity New Castle County ReStore The Habitat ReStore is a non-profit business venture supporting the community through the resale of new and used home improvement and renovation supplies. The Habitat ReStore specializes in the resale of overstocked/discontinued new and gently used merchandise, donated by manufacturers, stores, contractors and individuals. These items are sold to the public at a discount of 50 to 90 percent off of retail prices. Proceeds benefit Habitat for Humanity’s building operations.
Hilton Garden Inn – Dover A 95-room hotel, with 1,800-square-feet of meeting space, a full bar and restaurant.
InfoRetrieval Pre-employment and tenant screening.
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Contact: George J. Weiner Associates Red Clay Center at Little Falls 2961 Centerville Rd., Suite 300 Wilmington, DE 19808 (302) 658-0218 Fax: (302) 998-4590 Email: info@gweiner.com www.weinerbenefitsgroup.com
Contact: Karen S. Duffield 140 Layton Avenue Georgetown, DE 19947 (302) 856-1544 Fax: (302) 856-1577 Email: info@georgetowncoc.com www.georgetowncoc.com
Contact: Joe Robertson Cornell Business Park 320 Cornell Drive, C2 Wilmington, DE 19801 (302) 652-5181 Fax: (302) 652-1006 Email: jrobertson@habitatncc.org www.habitatncc.org/restore
Contact: Ann M. Brown 1706 N. DuPont Highway, Dover, DE 19901 (302) 674-3784 Fax: (302) 674-3785 Email: ann.brown@hilton.com www.hilton.com
Contact: Kelly Jansen P.O. Box 268 Georgetown, DE 19947 (302) 337-0548 Fax: (302) 337-8730 Email: Info@BaseDE.com www.baseDE.com
Free Evaluation As an added value to our DSCC business clients we offer Health Advocate, the nation’s leading health care advocacy and assistance company, at no cost. Call for a free evaluation.
$25 Receive first-year discounted dues of $125 (regularly $150) or a free Web site link for one year (a $25 value).
10% DSCC members will receive a 10-percent discount on purchases up to $100.
10%, 50% 10 percent off best available rate for a guest room and half off meeting room rentals.
2 Free Screenings Offering screening of the first two applicants at no cost to our clients who are DSCC members.
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Contact: Melissa Vanasek 213 Greenhill Avenue, Ste. B Wilmington, DE 19805 (302) 657-0386 Email: mvanasek@kremereyecenter.com www.kremereyecenter.com/schedule-aconsultation
Liberty Staffing Services Personnel and temporary staffing services.
Payroll Management Assistance Payroll service.
Philip Berger Music Philip Berger music provides live, classic jazz standards for your business or social function. Inside or out, Philip Berger Music will provide the finest live music to make your function a memorable one.
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Contact: James Randall 8 South Dupont Road Wilmington, DE 19805 (302) 438-6667 Fax: (302) 655-7228 www.libertygroupstaffing.com
Contact: Jim Paoli 153 E. Chestnut Hill Road, Suite 210 (302) 456-6816 Fax: (302) 456-6812 Email: jpaoli@pmapayroll.com www.pmapayroll.com
Contact: Philip Berger 623 Halstead Road Wilmington, DE 19803 (302) 427-2251 Fax: (302) 478-4854 Email: philipberger@comcast.net
KTBS Payroll with guarantee a 20-percent savings off what you currently pay to your existing provider in addition to personalized service and integrated workers compensation insurance.
15% Chamber members and their family members save 15 percent on bilateral bladeless custom LASIK. Discount cannot be applied to previous surgery, enhancement, or cash, and cannot be combined with any other discount or insurance savings.
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Kremer Eye Center
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1201 North Orange St., 11th Floor Wilmington, DE 19801 (302) 661-6310 www.kaig.com
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Kelly Benefit Strategies Group, Inc.
4 Hours Credit Place an order for a temporary to work 40 hours or more and receive four hours credit on your invoice. One offer per customer. Min $60.
10% 10-percent discount on all payroll services with no set-up charges.
$200 A $200 discount to DSCC members. Call for a free demo CD.
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Contact: David Koster CPP 110 White Oak Road Rehoboth Beach, DE 19971 (302) 226-9226 dave.dscc@portraitsinthesand.com www.portraitsinthesand.com
Pro Kitchen Gear
Contact: Dave McCormick P.O. Box 7658 Wilmington, DE 19803 (302) 478-1020 dave@prokitchengear.com www.prokitchengear.com
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Portraits in the Sand, Inc.
Ramada Offering hotel accommodations and banquet facilities for up to 150 people with an on-site restaurant and lounge.
Contact: Argelis Harris 260 Chapman Road Newark, DE 19702 (302) 738-3400 Fax: (302) 738-3414 Email: aharris@cwhotels.com www.the.ramada.com/newark/24075
Respect Incorporated
Contact: Deborah Welch P.O. Box 9 Solve the people puzzle in your organization. Develop more effective leaders and teams, embrace diversity and Hockessin, DE 19707 inclusion; manage risk with compliance training. Lower (302) 235-8624 Fax: (302) 239-1193 personnel costs and increase innovation. Email: deborah@respectinc.com
Richards Paving, Inc.
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9 Bellecore Drive New Castle, DE 19720 (302) 328-5228
10-25%
10% Receive 10 percent off your entire order if it is shipped in Delaware. Order must be a minimum of $100.
5% State Chamber members receive a five-percent discount.
15% DSCC members receive a 15-percent discount.
5% DSCC members receive five percent off up to $100.
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Rockwell Associates is a premier financial service organization in Wilmington, Delaware, established in 1965, with proven professionals who are caring, conscientious people – the kind you depend on. Rockwell Associates can help with retirement and college funding, income protection, tax and estate plans, executive compensation and group benefits.
Simon & Co. We are a gift and specialty food mail-order business specializing in the most unique fine foods - combining them together with just the right packaging.
SSD Technology Partners SSD Technology Partners has been helping businesses achieve their goals by providing innovative computer systems and software solutions that connect you to the information you want and need.
Stanley Steemer
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Contact: Jennifer Simon 130 Hickman Road, Ste. 10 Claymont, DE 19703 (302) 792-2515 Email: Jennifer@Simonandco.com www.SimonandCo.com
Contact: Bobbie Brooks 1024 Justison Street Wilmington, DE 19801 (302) 652-3370 Fax: (302) 652-4591 Email: bbrooks@ssdel.com www.ssdel.com
Contact: Jane Moore 21 Southgate Boulevard New Castle, DE 19720 (302) 322-5511 Fax: (302) 322-5585 Email: moore-underwood-l@steemer.com www.stanleysteemer.com
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DSCC members can receive a free comprehensive personal or business financial status report along with a list of any recommendations that may be helpful.
20% Save 20 percent with RSC RED REWARDS discount, good every time you rent from list of qualified equipment using your new account.
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Construction and industrial rental equipment.
Contact: Sherry Howell 900 West Basin Road New Castle, DE 19720 (302) 322-5300 Fax: (302) 322-5601 Email: sherry.howell@rscrental.com www.RSCrental.com
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RSC Equipment Rental
Contact: Carolyn Humphrey 1521 Concord Pike Brandywine, DE 19803 (302) 655-7151 Fax: (302) 655-3042 Email: chumphrey@htk.com
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Rockwell Associates
15% DSCC members can receive a 15-percent discount on orders.
2 Free Hours Receive two free hours of on-site support when you sign up for a managed services contract. Please mention you found us in the DSCC directory. Some restrictions apply. Please call for additional information.
10% Offering DSCC members a 10-percent discount on carpet, tile or grout cleaning for their business office.
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Union Wholesale Company
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Union Wholesale Company has been supplying and installing specialty building materials throughout the region for more than 50 years.
University & Whist Club
University of Delaware Profess ional & Continuing Studies
Contact: Chad Morris 500 East Front Street Wilmington, DE 19801 (302) 656-4462 Fax: (302) 656-1102 Email: chadm@uwco.com www.uwco.com
Contact: Margaret Reilly 805 North Broom Street Wilmington, DE 19806 (302) 658-5125 Email: mreilly@universitywhist.com www.universitywhist.com
Contact: Louise Jones, Registrar (302) 831-1171 www.pcs.udel.edu/organizations/ associations.html
Professional and career development certificate programs. To see what programs are being offered, go to www.pcs.udel.edu/organizations/associations.html.
Virtual Resources, LLC
Contact: Mark S. Stellini & John Panico 724 Yorklyn Road, Suite 350 Virtual Resources helps business owners keep the Hockessin, DE 19707 money they make. With cloud-based IT services from Virtual Resources, there’s no capital equipment to buy, (302) 338-9660 expensive technical help to hire, or applications to setup Fax: (866) 888-7953 and maintain - rather all services are provided over the Email: mstellini@vresources.net and Internet for a monthly per user fee. Own less, do more. jpanico@vresources.net www.vresources.net
Willis of Delaware, Inc. (Formerly Zutz Ins urance Group) Willis of Delaware offers you the unique advantage of “Glocal” service - global resources delivered to you locally by insurance professionals who have access to creative solutions and resources.
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Contact: Joyce Zutz 300 Delaware Avenue, 16th Floor, Wilmington, DE 19801 (302) 658-8000 Fax: (302) 658-8054 Email: protectme@zutzgroup.com www.zutzgroup.com
10% DSCC members can receive a 10-percent discount on all Internetbased orders.
35% DSCC members receive a 35-percent discount on new UWC resident memberships. Special rates for young professionals ages 21-34. Also, DSCC members can recieve 50 percent off of room rental fees for meetings booked through 2012.
10% The University of Delaware Professional & Continuing Studies extends a 10-percent discount to all DSCC members who register for their professional and career development certificate programs. To find out more visit the DSCC Members Only page.
Up to $5,000 Virtual Resources will waive the initial setup fee up to $5,000 for either the Virtual PC or Virtual Phone service for DSCC members.
Free Review DSCC members receive a free, comprehensive review of your personal, business or professional insurance program.
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Please join Chair Ellen Kullman for this year’s festivities 1990 P.S. du Pont Crawford Greenewalt Joseph Tatnall
2000 Charles M. Cawley John A. Krol 2001 Werner C. Brown John W. Rollins, Sr.
1991 Oliver Evans Wilbert & Genevieve Gore
2002 T. Coleman du Pont Robert W. Gore
1992 Alexander F. Giacco George Lobdell
2003 John B. Campbell Sally Hawkins
1993 Joseph Bancroft Irving S. Shapiro
2004 Leon N. Weiner Marvin (Skip) Schoenhals
1994 Jack Burris Arther S. Carota E.I. du Pont
2005 Leonard W. Quill Leon F. Slocomb, Jr.
1995 Joshua & Thomas Gilpin Edward Goett 1996 Walter S. Carpenter David D. Wakefield 1997 Joshua Heald Edgar S. Woolard, Jr.
2006 Murray Berstein Foster Friess
Alan R. Burkhard James A. Wolfe
2007 Alan B. Levin 2008 Frank J. McIntosh
1998 Carolyn S. Burger Harry Levin
2009 Craig A. Rogerson Dian C. Taylor
1999 Frederick G. Krapf, Jr. Bernard J. Taylor II
2010 Carol A. Ammon Mark A. Suwyn
Induction Ceremony Thursday, September 22, 2011 6:00 p.m. Delaware Museum of Natural History
For seating, contact Rob Eppes at Junior Achievement (302) 654-4510 or rob@JADel.org
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Green Giants Three Companies are Changing the Way we Think Green in Delaware By April Hall
S
ometimes it seems easier for smaller businesses to follow through with green initiatives. When you start to talk about the big corporations, there’s red tape and logistics that allow small things to fall through the cracks and real change can seem almost impossible. However, there are examples of companies taking on the challenge to reduce their carbon footprints and greenhouse gases and make a difference through diligence and creativity. When a company buys a facility and repurposes it for its own use, the building is often gutted and the trash is piled high in industrial-sized Dumpsters. Someone who’s bold enough to take a pick-through might find desks, filing cabinets or other found objects to furnish an office or further an art project. At the former GM plant in Wilmington, though, Dumpster
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divers were likely to come up empty-handed. Fisker Automotive, based in Anaheim, Calif., has taken over the Wilmington plant and plans to get new vehicles rolling off the line in 2012. The company is currently working on getting the plant up to snuff and was able to recycle a whopping 11.2 million pounds of materials including steel, iron, wood and aluminum. “This is an eco-conscious company,” says Roger Ormisher, director of communications for Fisker. “It is the company’s philosophy and always was. When Henry Fisker started the company, the goal was to make a car that was green and eco-conscious and still has a passion about it, without any compromise to the design or luxury factor or performance.” Plus it’s smart business. From salvaging what was in the Wilmington building, the company made more than $1
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clockwise from left:
Bloom Energy’s ‘Bloom Box’, AstraZeneca’s solar panels, and Fisker’s ‘Project Nina’ are chaning the way Delaware does Green.
million to put back into the project. What’s more, it was able to install new flooring at its global headquarters in California. Underfoot in the reception area out west is reclaimed wood from the assembly line where Saturns and Pontiacs were built. Next will be the refurbishing of assembly line robots. And let’s not forget all the people excited to be put back to work. This year, before the lines even start up in 2012, 120 people will be put to work, Ormisher says. Those employees will get the next generation of Fisker’s extended range electric cars into the market. “Project Nina” will be a sedan in the executive sedan class, like those of Mercedes or BMW, Ormisher says. The car will mostly run on an electric charge, like previous models have, and will also have a back-up gasoline tank.
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Another California import–Bloom Energy–has plans to build a high-tech manufacturing hub in Delaware, pending legislative approval and agreement with Delmarva Power. The company’s Energy Servers convert natural gas and liquid bio fuels (think ethanol) into electricity via electro-chemical reactions, which drastically decreases carbon emissions and improves energy efficiency. Bloom could create somewhere around 1,500 high-tech jobs between the company and its suppliers at the site of the former Chrysler factory in Newark. AstraZeneca is also looking to reduce its output of greenhouse gases and recently installed 7,300 solar panels at its North Wilmington campus, saving the emissions equivalent to 300 non-Fisker cars a year. “Producing green electricity is a significant step toward reducing the impact we have on the environment globally,” says Rich Fante, president, AstraZeneca U.S. & CEO, North America, in a statement. “AstraZeneca is committed to doing its part to create a cleaner, more energy-efficient Delaware.” As a bonus for the First State, the solar panels were manufactured by Motech Americas, LLC, based in Newark. The project, expected to produce 2.1 million kilowatt hours of electricity per year, is the largest the company has completed to date, but is far from its only green initiative put to work. “AstraZeneca has a track record for being proactive with regard to the environment,” says Jim Delceamore, director of U.S. engineering projects, in an email interview. “Some examples include the first LEED-certified lab building in the state of Delaware, EPA Energy Star Building certifications for the Wilmington site each years since 2007, heat recovery in lab facilities, high efficiency lighting and controls and solar energy projects dating back to 2004.” From the very high-tech to the very low tech, AstraZeneca was also the first pharmaceutical company in the area to start composting, getting employees in on the green act, Delceamore says. “Feedback on green initiatives from employees has been overwhelmingly positive,” he says. “Employees are proud to be part of a company that is committed to reducing greenhouse gas emissions globally.” n
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An Initiative of Delaware’s Sustainable Energy Utility (SEU)
“Energize Delaware rebates helped reduce our lighting costs by over 60%. It was a no-brainer.” Andrew Layman Assistant General Manager, Wilmington Blue Rocks
You can hit an energy-saving home run too! Our Efficiency Plus Business Program helps Delaware businesses cut energy waste and add to their bottom line with generous rebates and low-interest loans for energy-saving equipment and lighting projects. There’s even co-funding for energy audits. These incentives are available while funding lasts, so call today!
See what other Delaware businesses have to say about the Efficiency Plus Business Program:
“We decreased electrical consumption while simultaneously increasing light quality, a win-win for employees, Amtrak’s bottom line, and the environment.”
“ You spend a little bit more up front, but you get it back twofold in the end.” Bill Taylor Executive Director, The Queen Theater
John Tull Senior Analyst for Amtrak’s Utilities Management Group
Learn how your business can start saving today at EnergizeDelaware.org or call us at 877-624-4448. But hurry — these incentives won’t last forever.
Programs are supported in part by funds from the American Recovery and Reinvestment Act and the Regional Greenhouse Gas Initiative.
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A Plan of Action Clean Energy Conference Plots the Future of Green By John Taylor
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hen people talk about clean energy, they usually say there should be a lot more of it. Last December, the Delaware Public Policy Institute in partnership with the University of Delaware sponsored a two-day conference on “Creating Clean Energy Economies for Delaware and the Region.” About 500 people attended this event which was another in the series of “Knowledge-based Partnerships” symposia co-hosted by DPPI and UD. That conference focused on the fundamentals of clean energy and the scientific background and contexts in which
State leaders, including DNREC Secretary Collin P. O’Mara (at right), met in June to participate in the Delaware Public Policy Institute’s clean energy conference.
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clean energy could be developed. Theories and ideas were explored and discussed. At the end of day two, conference attendees determined that another session should be held in which the focus would be on “What can Delaware reasonably bring to scale in the realm of clean energy businesses?” It was clear that our state would not be able to develop all the clean energy options that exist; so which options could work here in the real world of business? In late June, the Delaware Public Policy Institute convened a two-day dialogue on the theme of “Creating Clean Energy Economies.” Unlike the meeting in December this was an invitation-only session that used DPPI’s dialogue model for enabling knowledgeable people to focus on complex ideas. Earlier successful “dialogues” had focused on regulatory impediments to development in Delaware (particularly in New Castle County) and on implementation of the federal Patient Protection and Affordable Health Care law. Both produced action plans that are still being implemented. DPPI’s role here was as convener and reporter. The Institute secured Blue Ball Barn as the meeting place and hired The Keystone Center as the facilitator for the two-day event. DPPI then produced a report with action plans for Delaware to move forward in the clean energy area. It’s important to note that Fisker Automotive was already renovating the former GM assembly plant on Boxwood Road to begin producing electric cars when the two conferences were held and that just before the June dialogue, Bloom Energy announced it would construct fuel cells on the University of Delaware’s new science and technology campus on the site of the former Chrysler assembly plant in Newark. Twenty seven people participated in the June dialogue. They represented both the private and public sector and included representatives from
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the Climate Prosperity Project, a group that is focused on helping businesses and governments to create prosperous, lowcarbon economies through energy savings, economic opportunities and job creation in several regions throughout the nation. Delaware is becoming a member of this coalition. The underlying principle guiding participants was that clean energy presents a business opportunity that Delaware simply can’t ignore. With Fisker and Bloom already here, and the Delmarva Power-NRG offshore wind power proposal moving toward implementation, Delaware already is a leader in clean energy. But, the participants decided, more could be accomplished. The conference attendees included businesses that were already producing clean energy products and those which are still developing them. Delaware’s large global corporations and its small developing businesses were represented at the table. So, too, were representatives of the academic and technology development sectors. At the end of day two, the conference participants made the following recommendations for creating a robust clean energy economy in Delaware: • Create a Clean Energy Alliance of all those directly and indirectly involved in clean energy. This was a DPPI suggestion to the governor in early spring that the dialogue participants endorsed. Participants suggested that the “Alliance” should be an affiliate of or an initiative of DPPI or its parent organization,
the Delaware State Chamber of Commerce. • Members of the “Alliance” should be identified and recruited as soon as possible from the various “clusters” within the clean energy industry. This would include sustainable chemistry and materials, solar, transportation and electric vehicles, fuel cells and wind as well as demand-side management and energy efficiency companies. Any others who could be key stakeholders should also be included. • An “Alliance” formation meeting should be convened during which members would create a statement of purpose and create a strategic business plan that would direct outreach and to determine data needs and how that data would flow. Also potential champions for this endeavor should be identified. • The “Alliance” should prioritize its activities and organize around those priorities. Among priorities identified during the dialogue were: launching a corporate challenge or campaign to engage the broader business community; leading public/ stakeholder education programs; and pursuing financing and funding opportunities. • DPPI and DSCC in cooperation with the Department of Natural Resources and Environmental Control and the Delaware Development Office, are pursuing these goals. n John Taylor is the executive director of the Delaware Public Policy Institute, a nonprofit, nonpartisan, nongovernmental public policy research organization.
Delaware Solid Waste Authority (DSWA) is offering this FREE EVENT for Delaware Residents only. Bring your unwanted Electronic Goods for Recycling (EGR) to this upcoming collection event! Also available at this special event is Document Shredding between 8 AM and 12 PM!
SPECIAL Electronic Goods Collection & Document Shredding Event
COMPUTERS RADIOS AND TVS SMALL APPLIANCES • Printers • Televisions • Microwave ovens • Computers / Parts • Video Cameras • Vacuum Cleaners • Monitors • Tape Recorders TOYS • Keyboards • VCRs • Hand held game systems • Mice • Cassette Players • Video Game Systems • Cables • Record Players • Electronic toys • Laptop Computers • Radios • Copying Equipment • DVD players • Calculators From 8 AM - 12 PM residents can bring TELECOMMUNICATIONS up to 2 boxes for SHREDDING FREE OF • Telephones • Facsimile CHARGE. Shredding sensitive documents • Cellular Telephones is one way to reduce your risk of • Answering Machines becoming an identity theft victim.
SH P RE M D
Saturday, August 20, 8 AM - 2 PM
DO CU 8 AM M
N I A R OR E N I H S
Delaware Technical and Community College, 400 Stanton - Christiana Road, in Newark, Delaware.
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T EN
For more information on DSWA’s Electronic Goods Recycling Program or any other DSWA program or its facilities, please call the Citizens’ Response Line at 1-800-404-7080 or visit our website at dswa.com. 20
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Delmarva Smart Meters at Work for Delaware’s Small Businesses By Glenn Moore
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he United States is engaged in the largest single energy grid modernization effort in the nation’s history. Investing in a broad range of “smart” grid improvements will spur a more efficient and reliable electric system, which will promote energy-saving choices for consumers and foster the growth of renewable energy. In fact, an analysis by the Electric Power Research Institute estimates that the implementation of smart grid technologies could reduce electricity use by more than four percent by 2030, a savings of $20.4 billion for businesses and consumers. Preserving energy is of particular importance to Delaware. Gov. Jack Markell has made efficiency and sustainability a high priority through a variety of initiatives. The governor understands that it is imperative for Delaware to become involved in a long-term solution that reduces wasteful energy practices, better manages costs and protects the environment.
Smart Meter Advantages
Smart meters make it possible for Delmarva Power customers to access their hourly, daily and monthly energy use data online. When customers know how much energy they use throughout the day, they can make smart decisions on ways to save it. Overall, smart meters will have a positive impact in a number of areas, including: energy management
Before smart meters, when customers received their bill by mail or online, could only see the total energy used during the prior month. Now, they can view daily, even hourly, usage by signing up for My Account (accessible through delmarva.com) and conducting a personalized energy audit. This analysis tool is a simple, powerful way for customers to see patterns of how and when they are using electricity, enabling them to curtail their energy use by making smarter deciDelmarva Power’s smart meters provide a sions. Such detailed information is a Delaware Takes Control more reliable system of energy data. valuable tool for controlling energy In 2009, Delaware enacted the Energy Conservation and Efficiency Act, which prioritizes energy consumption and staying competitive. efficiency and conservation before other sources of energy. While Delaware cannot alone influence global climate change, reliability it can aim to be more resilient and seek to further diversify its Advanced metering technology provides more information resources. Advanced digital, or “smart,” meters are a signifi- to better pinpoint where damage and/or power outages occur cant step in that direction and a key component of Delmarva on the electrical system. Ultimately, this will mean enhanced Power’s Blueprint for the Future plan. customer service and reliability, and fewer interruptions. This year, Delmarva Power launched the “Take Control Delaware” campaign to educate residential and business customer financial on the benefits of smart meters. This education initiative helps Currently, pricing is based on two measures of electricity customers understand what a smart meter is and how the infor- use: winter and summer. In the future, customers will have the mation it provides can help them make more informed decisions benefit of different pricing structures. In other words, while such about their home or business energy usage. The campaign urges detailed data cannot guarantee energy or money savings, it gives customers to learn more online at www.takecontroldelaware.com customers the power to evaluate precisely how much electricity or through Delmarva Power’s energy advisers. they’re actually using and then to take control over things they
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can change, such as improving the energy-efficiency of appliances and buildings. Also, because they can be read remotely, smart meters mean fewer estimated bills, which have occurred in the past when circumstances have prevented real-time readings. environmental
Smart meters help to reduce the use of older, less-efficient power plants, which can have higher greenhouse gas and other emissions. It also helps to reduce the need to build expensive new power plants. Over-the-air meter reading also decreases the number of vehicles the utility needs to keep on the road and the related air emissions. Delmarva Power’s installation of smart meters for its 300,000 small business and residential customers in Delaware is nearing completion. The technology will greatly improve communication between the customer’s meter and the utility. The result will be enhanced reliability and customer service as well as new tools for controlling energy use and costs. The U.S. Small Business Administration says “good energy management is good business”. The prudent use of energy is one of the easiest and most cost effective ways of cutting operating costs and increasing profitability. And, with smart tools in place, Delaware residents also can be good stewards of a sustainable energy future. n Glenn Moore is Vice President of Delmarva Power’s New Castle Region.
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We’re working hard
so you can make a profit.
Powering your business’s success Delmarva Power supports Delaware’s economic development and the local business community. Our continuing investment in infrastructure and new technology reinforces our commitment to provide a reliable source of energy so your business stays connected. For more information on how Delmarva Power continues to prepare for what the future brings, please visit delmarva.com.
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“With Kim’s help, my employees have the same quality health plan I have for my family.” – Gary Owner of Henry’s Car Care, Small Group plan member Small businesses have learned how well the Small Group plans from Blue Cross Blue Shield of Delaware work for them. Gary found a variety of plans with coverage, deductible and copay options. This allowed him to design a plan to fit the health care needs of his five employees — and the budget needs of his business. Now they have the peace of mind that comes from carrying the widely accepted Blue Cross and Blue Shield card, as well as access to the largest health care provider network in Delaware. To hear the rest of Gary’s story, visit DelawareBlueAndYou.com. To learn more about how we can work with your business, regardless of its size, call 800.572.4400 or speak with your broker.
Blue Cross Blue Shield of Delaware is an independent licensee of the Blue Cross and Blue Shield Association. ©2011 Blue Cross Blue Shield of Delaware
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Scaling Down Health Care Local Providers Go Big for Small Businesses By April Hall
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rying to compare every available option for health benefits is enough to make your head spin. Very often determining how plans differ from one another is a job in itself. “I think that small business owners are different than large corporations with human resources departments,” says Jude Bradley, a sales director for Aetna. “It might be the president of the small business or the president’s spouse and finding the right healthcare insurance is among the dozen things they’re trying to do.” Often, small businesses will turn to an insurance broker to do the legwork for them, she says. Those brokers call the many insurance companies and tell sales representatives exactly what their clients are looking for, presenting the best options to the business owner. For its part, Aetna has a choice of 13 medical plans. The norm is that a higher premium equals less out-of-pocket costs, but even employees working at the same company may have radically different needs. Aetna does allow businesses to offer two plans to their employees. Aetna also offers several ways to make it easier for clients to access administrative tools, Bradley says. In addition to
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putting medical, pharmacy, vision, dental, life and disability plans online, there is also an online payment option – impressive technological momentum for a company that’s been in business for 150 years. “Aetna was selected by Fortune Magazine as the mostadmired company among health care insurers,” Bradley says. “In Delaware and across the country, we have a large network of doctors and hospitals. We’re focused on quality, customer satisfaction, health innovation and customer advocacy.” Coventry Health Care of Delaware touts its access as a highlight of services, as well. Based in Newark, Del., spokeswoman Kendall Marcocci says, “Employer group contacts have a dedicated account manager, an account executive and access to senior leadership who are housed in the Newark location.” Their services span 670,000 members in Delaware and eight other states. Unique to Delaware, Marcocci says, is the company’s “Super Joe” plans. These marry primary care physician visits and Tier1 prescription drugs (most generic and selected over-thecounter medication) at low co-pays and no deductible. “Coventry Health Care’s Super Joe plans meet the budgets of employees and their families while offering employers the
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dozen things they’re trying to do.” —Jude Bradley, Aetna flexibility to design cost-effective benefit strategies through the use of deductibles ranging from $1,000-$10,000 on other services,” Marcocci says. She says all business clients, regardless of size, can also take advantage of preventative health and wellness programs at no additional costs. Businesses who take advantage of the Delaware State Chamber of Commerce’s exclusive healthcare plan with the Blue Cross Blue Shield of Delaware will get free annual biometric screenings for their employees. The screenings provide health risk assessments, potential health conditions and guidelines for future health management. The Blue Cross Blue Shield plans are designed specifically for small- and medium-sized businesses with less than 150 employees Page 1 and is only available through DSCC insurance brokers. n
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“Two weeks after robotic surgery, I was back to my routine.” Tina Hession had severe cramping from uterine fibroids. When she decided to do something about it, she turned to her gynecologist at Bayhealth, who recommended robotic surgery to remove the growths. Because the procedure is minimally invasive, Tina was in and out of Kent General the same day. Just two weeks after surgery, she was driving and going up and down stairs. Learn how we’ve transformed our care for Tina. Visit AlwaysForYou.org.
Share your Bayhealth story at AlwaysForYou.org or call (302) 744-7013. 26
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The Best of Health Nothing is more important than the good health of you and your family. Beebe Medical Center provides southern Delaware with a variety of quality healthcare services so you get the most out of life. General Information. . . . . . . . .645-3300 Beebe Imaging . —Lewes. . . . . . . . . . . . . . . . . .645-3275 . —Georgetown. . . . . . . . . . . . .856-9729 . —Millville. . . . . . . . . . . . . . . .539-8749 . —Rehoboth.Beach. . . . . . . . . .645-3010 Beebe Lab Express . —Lewes. . . . . . . . . . . . . . . . . .645-3568 . —Georgetown. . . . . . . . . . . . .856-7781 . —Long.Neck. . . . . . . . . . . . . .947-1202 . —Millsboro. . . . . . . . . . . . . . .934-5052 . —Millville. . . . . . . . . . . . . . . .539-1620 . —Milton . . . . . . . . . . . . . . . . .684-8579 . —Rehoboth.Beach. . . . . . . . . .645-3010
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Wound Care Services. . . . . . . .947-2500
Lewes, Delaware www.beebemed.org InsIst on QuaLIty. InsIst on BeeBe.
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The Delaware State Chamber of Commerce Business Card with WorldPoints® Rewards offers you an exceptional rewards program. Every purchase charged to your account earns you points you can redeem for cash, travel, brand-name merchandise and gift cards. Request additional cards for your employees.
Call 1-800-598-8791 to apply and mention priority code UABDKH. For information about the rates, fees, other costs and benefits associated with the use of this card, or to apply, call the tollfree number above, or write to P.O. Box 15020, Wilmington, DE 19850. Certain restrictions apply to these and other benefits described in the benefits brochure sent with your card or available upon your request. The National Society of Professional Engineers Business card with WorldPoints® Rewards is issued and administered by FIA Card Services, N.A. WorldPoints is a registered trademark of FIA Card Services, N.A.
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hea l th ca r e The Easter Seals’ annual Volleyball Challenge brings out the best in local politicians, including Congressman John Carney (right).
Race to the Finish Local Businesses Get Behind Runs, Walks, 5Ks and Races for a Good Cause By Eileen Smith Dallabrida
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porting events can help businesses and nonprofit organizations to promote fitness while building a healthy brand at the same time. The prize at the end of the finish line is helping a good cause. Athletes of every stripe contribute dollars and sweat to missions that range from cancer research to mentoring programs for children. Christiana Care Health System, the state’s largest private employer, is a sponsor of the Delaware Marathon. Other large employers, including AstraZeneca, the DuPont Co. and ING Direct, encourage workers to both stay fit and contribute to the community by participating in runs, walks and cycling races. At Easter Seals Delaware & Maryland’s Eastern Shore, the annual Volleyball Challenge, held each March for 30 years, is
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an important fundraiser that also attracts widespread media attention to the organization. “It’s something different, outside the realm of golf tournaments and walks,” says Verna Hensley, vice president of public affairs. “And it’s indoors, so we aren’t at the mercy of the weather.” The tournament was initially sited at various gymnasiums throughout the state. But the event has grown so popular it is now housed at a larger venue: the Carpenter Building at the University of Delaware. Among the regularly returning participants are employee teams from DuPont, Barclays Bank, Bank of America and ING Direct. In 2005, Easter Seals upped the ante by introducing a special match pitting Democrats against Republicans. U.S. Rep. John
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“People recognize that we are about more than making money. We are part of the community.”
— Chris Noga, PRO PT
Carney has served as captain of the Dems and state Rep. Greg Lavelle is at the helm for the GOP. The team rosters are a who’s who of Delaware politics, including Gov. Jack Markell and former congressman Mike Castle. Traditionally, the victors gleefully carry the trophy to Legislative Hall in Dover, where it is displayed proudly for the next year. “The Democrats have won three matches and the Republicans have won three,” Hensley notes. “We expect a great deal of excitement in 2012 because it will be a tiebreaker, of sorts.” But the real VIPs at the tourney are the families and individuals who have benefited from Easter Seals, who are on hand to meet supporters. “It gives us an opportunity to promote our mission—and some of the players wind up volunteering after the event is over,” Hensley says. In March 2011, the event raised $324,000 to help children and adults with disabilities gain greater independence, a boost from the $285,000 donated in 2010. “In this difficult economy, that is phenomenal,” Hensley says. At PRO Physical Therapy, employees’ mission is to help people to regain and maintain fitness through orthopedic rehabilitation, sports medicine and aquatic therapy. That spirit has long been reflected in the company’s support of various races for good causes throughout the region. PRO PT provides therapists and trainers for a number of events, leading pre-race stretches and offering therapy to athletes who need help. The company also provides trainers for the Beast of the East regional wrestling tournament, held in Newark, and the St. Andrews triathlon, setting up a sports medicine tent and partnering with a physician. “People recognize that we are about more than making money,” says Chris Noga, senior vice president of business development. “We are part of the community.”
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The company is a sponsor of such large events as the Lance Armstrong Foundation run in Wilmington, as well as the Indian River Run. In 2008, PRO PT established a 5K Run, Walk and Roll that has become an annual event for athletes of all levels, who dash, stroll and traverse the course in wheelchairs to raise money for such organizations as the Variety Club. “We’ve been proud to have participated in events throughout the area for many years,” Noga says. “We are especially proud to sponsor our own event.” Long after aching muscles have been soothed, T-shirts and trophies are reminders of the event—and of the companies and organizations that sponsored them. In adding to boosting brand recognition, the sponsors of events bask in the glow that accompanies doing good for the community. Athletic events also provide an opportunity for building team spirit outside the office. Employees often train together and develop healthy rivalries with competing teams. Organizations also can target specific demographic groups through their events. A salon intent on building its profile with well-heeled women might sponsor a ladies tennis tournament. Focused on growing your company’s reputation as a familyfriendly business? A one-mile fun run in a park could be the ticket. Strollers permitted. The Greenways Gallop, a one-mile fun run/walk and festival, benefits Delaware Greenways’ programs that promote active living. The open space advocates also sponsors regular hiking and biking events, as well as a Family Trail Days series, a spinoff of the “No Child Left Inside” Campaign, a joint anti-obesity campaign with Nemours Health and Prevention Services, and Delaware State Parks. Previously known as the Wellness Community, the Cancer Support Community Delaware raises money to promote research and provide services for people with living with cancer. It’s also a way to let supporters know of the organization’s new name. “Now that we’re changing our name, it’s even more important to keep our name out there,” says Susan Dubb, who directs special events for the nonprofit organization. The organization’s annual Monster Miles event sends walkers around at the track Dover International Speedway. Sponsors of the fourth annual 5K 4 Cliff, in memory of Cliff Corlett, a dash through Wilmington’s Rockford Park, include ING Direct and Chesapeake Insurance Advisors. The New Year’s Resolution Run in Dover is well on its way to becoming an annual tradition. “It gets four to five years to build a group of people of several hundred who keep coming back to an event,” Dubb says. “But once you establish that core group the momentum continues to grow.” n
Funded by the Division of Substance Abuse & Mental Health/DE Health & Social Services
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What can a pharmaceutical company do to help people afford their medicines? What are the AstraZeneca AZ&Me Prescription Savings Programs? Programs that provide AstraZeneca medicines at no cost to qualifying people with no prescription drug coverage or Medicare Part D enrollees who experience difficulty affording them.
Who is AstraZeneca? AstraZeneca is a pharmaceutical company that makes brand-name prescription medicines and has offered prescription savings programs for over 30 years. The AZ&Me Prescription Savings Programs have over 20 AstraZeneca medicines available in the program. To learn more about the program or see a complete list of available medicines please scan the tag below or visit www.azandme.com
Call. Ask. Enroll. 1-800-AZandMe (1-800-292-6363) or AZandMe.com
Full Prescribing Information is available at www.astrazeneca-us.com, or by calling AstraZeneca at 1-800-236-9933. You are encouraged to report negative side effects of prescription drugs to the FDA. Visit www.FDA.gov/medwatch, or call 1-800-FDA-1088.
AZ&Me is a trademark of the AstraZeneca group of companies. ©2011 AstraZeneca Pharmaceuticals LP. All rights reserved. 1021702 1/11
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AstraZeneca is proud to support the Delaware State Chamber of Commerce For more information, call 1-800-AZandMe or visit astrazeneca-us.com ©2011 AstraZeneca Pharmaceuticals LP.All rights reserved.
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What does AstraZeneca stand for?
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Patients Last year, we helped more than 500,000 people save $769.6 million on their medicines. For more than 30 years, AstraZeneca has offered prescription savings programs to help people afford our medicines. A family of four without prescription insurance that earns up to $60,000 per year may qualify to receive our medicines for free, and a senior couple on Medicare earning up to $40,000 per year may qualify for significant savings. We also provide free medicines to local health centers that serve the uninsured – helping patients get the care and treatment they need in one convenient location. Helping patients get the medicines they need. That’s what AstraZeneca stands for. www.AZandMe.com
© 2011 AstraZeneca Pharmaceuticals LP. All rights reserved.
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What does AstraZeneca stand for?
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Supporting Communities Our mission is to make a meaningful difference in people’s health through great medicines. But we recognize that a healthier nation cannot come from medicines alone. True progress in healthcare can only be made through better, deeper connections and collaboration with all of our stakeholders. That’s why AstraZeneca is providing $10 million to support the American Cancer Society Patient Navigator Program nationwide. This program connects people with cancer to personal advocates who help guide them through challenges they may face following a cancer diagnosis. We also provided more than $9 million to support the American Cancer Society Hope Lodge® facilities in Boston and Philadelphia, which offer a free “home away from home” for cancer patients and their families who need to travel for treatment. Supporting communities. That’s what we stand for. www.AZandMe.com
© 2011 AstraZeneca Pharmaceuticals LP. All rights reserved.
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Teacher Externship 2011 Educators Develop Future Opportunities For Students
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elaware educators postponed their summer break in an effort to develop future opportunities for their students as participants in the Teacher Externship Program. During the week of June 20, 2011, 53 educators and 26 businesses throughout the state came together to prepare students for the workforce through shadowing and observation opportunities. Employers shared the skills and knowledge important in today’s business world, which will help educators develop lesson plans to increase student performance in the classroom. The program was a partnership between the Delaware State Chamber of Commerce, the Delaware Department of Education, and the Delaware Business, Industry, Education Alliance. Educators were awarded professional development hours toward the renewal of their teaching certification while developing professional relationships with businesses. These relationships may provide additional resources such as curriculum materials, classroom guest speakers, and project mentors to reinforce the connection between school and work. For a list of participating businesses, see page 36. Teachers visited the Food Bank to meet a student in the culinary program who has a disability. This student learned her skills through the pathways program, and earned her GED. from left, Veronica Hodges, Middletown High School Family and Consumer Sciences teacher; Kristen Hoen, Concord High School biology teacher; Amy Soni, Smyrna High School English teacher and Joan Yulduzian, Mount Pleasant High School biology teacher Teachers see first-hand the Bank of America Knowledge Channel Broadcast Studio in Wilmington. from left: Maria Lougheed, production assistant, Bank of America Knowledge Channel Broadcast Studio in Wilmington; Rob Furness, Bank of America VP, Senior Change Manager; Jo Ellen de Cos, Concord High School Spanish teacher; Thomas Tabb, A.I. duPont High School Intro to Business and Accounting teacher and Connie Montaña, Bank of America VP, Corporate Social Responsibility project manager
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Teacher externship 2011 Participating Businesses
abbott’s mill nature center bank of america beebe medical center bewitched tattoo biggs museum of american art boscov’s dept. store christiana town center c. s. kidner associates/ capitol strategies cape may - lewes ferry center for disabilities studies delaware dept. of safety and homeland security delaware dept. of services for children, youth & their families delaware emergency management agency delaware judiciary - supreme court of delaware delaware river and bay authority delaware state chamber of commerce delmarva broadcasting company goodwill of delaware & delaware county, inc. hagley museum and library ilc dover, lp lums pond animal hospital pbk photography pepco holdings inc. delmarva power pinnacle foods group llc vlasic prestwick house, inc. wilmington blue rocks winterthur museum and country estate
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left-hand page: Educators tour Hagley Museum and Library. top photo, from left: Robert Hill, human resources manager at Hagley Museum and Library; David Pody, English teacher, Delcastle Technical High School; Veronica Marine, Business Finance and Marketing teacher, Appoquinimink High School and Linda Tascione, English teacher, Delcastle Technical High School. on this page, Educators received a lesson in judiciary affairs at the Supreme Court of Delaware.
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Teacher externship 2011
Raelynn Reed, Shue Medill Middle School ESL teacher at Lums Pond Animal Hospital
Teachers at PBK Photography. from left: Alba Garcia, Delcastle Technical High School Spanish teacher; Jim Jones, owner and photographer of PBK Photography; Mary Pat Casey, West Park Place Elementary School ESL interventionalist and Bruce King, A.I. duPont computer Literacy & Business teacher
Teachers Thomas Tabb, left, and Jo Ellen de Cos tour the Product Development Lab in Wilmington with Bank of America presenter Scott Ellis, VP and Product Manager.
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Getting a Foot in the Door Internships can lead to fruitful careers. Here’s proof. By Larry Nagengast
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or college students, internships can be many things. At the very least, it’s a way to find out whether your interests and skills fit in a particular industry. It’s also a way to learn the rhythms of the world of work, a way to expand horizons and build a network of professional contacts, a way to generate the cash needed for the next semester’s tuition and book bills. And, for some, it’s the start of a career. According to a survey conducted early this year by the National Association of Colleges and Employers, 67 percent of the interns at businesses that participated in the survey were offered fulltime jobs by their employer and 87 percent accepted those offers. Internships are a learning experience for both the student and the employer. “Internships give us the opportunity not only to try out students, but also to see if they have the same work ethic that we’re looking for,” says Peggy Eddens, executive vice president for human capital management at WSFS Bank. And, she says, businesses are looking for future employees who are not only “an intellectual fit” but also “a cultural fit,” with qualities needed to work comfortably within the company’s environment. Herein, stories of four young people who successfully parlayed their internships into fulltime employment at Delaware businesses. Le’Rhone Walker, The Archer Group
Le’Rhone Walker didn’t follow the typical path to his internship, but the Archer Group isn’t your typical employer. After studying art and multimedia at Delaware College of Art and Design and the University of the Arts in Philadelphia, Walker recognized his interest in business and transferred to Le’Rhone Walker Wilmington University as a marketing major. Bored with his part-time job in a bank call center, he set up his own internet design business. He wanted something more. He thought about moving to New York or Silicon Valley, but he kept hearing about the Archer Group, the fast-growing interactive marketing agency in Wilmington. Then, in November 2008, lightning struck. One of his mother’s friends was a neighbor of Archer founder Lee Mikles. The
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friend put in a good word, Mikles asked for his resume and, voilá, a few days later Walker had an interview with Todd Miller, then Archer’s creative director and now its managing partner. Working with more experienced web designers, Walker demonstrated his ability to resolve complex software issues. Soon he was assigned to multiple projects, attending meeting with clients, finding his ideas and suggestions were readily accepted. “I was fast-tracked to where I am now, from intern, to parttime, to fulltime design technologist to production manager,” Walker says. He now supervises seven people. Walker’s time as an intern helped him understand how Archer’s different departments worked and how best to communicate with them, he says. His advice to interns: “You have a voice. Speak up. New people bring a fresh perspective to a business. Interns sometimes don’t understand that.” Miller, who gave Walker his start, says “Le’Rhone stood out the moment we met him. He was a self-starter, a hard worker and had a great love for his craft—traits that will always make an intern or employee highly successful at Archer.” Anastasia Quinn, Delaware Today
Fresh out of the College of the Holy Cross in Worcester, Mass., in the summer of 2010, Wilmington resident Anastasia Quinn took an unpaid internship at Delaware Today magazine while working part-time at a produce stand. An English major, she thought Delaware Today offered the experience Anastasia Quinn she needed to get started on a career in communications or publishing. She split her time between the editorial and marketing departments. In editorial, she researched and wrote a few articles, and helped put together one of the magazine’s perennials, the salaries package on who earns what in Delaware. In marketing, she learned the ins and outs of Delaware Today’s big summer event, the Best of Delaware party. In September 2010, she became a part-time employee in a job-share arrangement. In January, she was hired fulltime as marketing coordinator. She plans special events (including
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the Best of Delaware), writes promotional copy and sends out email blasts that tell Delaware Today readers what’s going on and what’s in the latest edition. “The internship really helped. I worked in editorial and marketing. I saw both sides, how they worked, and how they fit together,” she says. Her advice to interns: “Smile, be friendly, work hard. Do your best every day, not because you’re trying to get hired, but because you work hard anyway.” Charlie Tomlinson, the magazine’s associate publisher, says “it was a no-brainer” to hire Quinn fulltime. “She’s a sponge. She soaks up everything. She shows a lot of enthusiasm, she’s always asking ‘what else do you want me to do?’” Meredith Rubin, ING Direct
University of Delaware student Meredith Rubin spent the summer of 2010 as an intern in ING Direct’s community affairs department, helping to launch an internal system to track volunteer participation by the Internet bank’s associates. She returned as an intern in January, during UD’s winter Meredith Rubin session, and became a part-time employee during the spring semester. After graduation, she accepted ING’s job offer as a grants coorLaw_genAd_3.6875x4.9375:Layout 1 4/5/11 9:42 AM Page 1 dinator in the community affairs department.
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Rubin wasn’t expecting the internship to lead to a job offer. (Only seven of last summer’s 39 interns are now working fulltime for the bank, spokesman Brenda Dean says.) But she definitely wanted to make a good impression. “I was trying to make as many connections as possible, get my foot in the door a little,” she says. The most challenging part of the internship, she says, was that “every day was always different,” but the experience has helped her in her new assignment. As a grants coordinator, she explained, she’s seeing a different side of community affairs operations. As an intern, she helped track the organizations where ING associates volunteered. In her current job, she processes requests from many of those organizations for financial support from the bank. Her advice to interns: “Take advantage of as many opportunities as you can. Take what you’re given and make as many connections as possible.” Cheryl Murphy, ING Direct community affairs manager, says Rubin “steps up to the plate, no matter what she is given to do. She’s inquisitive, she’s very organized. She accepted all the roles we have given her. She never says, ‘this is not my job.’” Erin Pennypacker, WSFS Bank
As an intern with WSFS Bank in the summers of 2005 and 2006, and during the college semester breaks that followed, Erin Pennypacker quickly realized that she had found a place where she would like to work. “I liked the company, I liked the people I worked with, I definitely thought Erin Pennypacker it would be a stepping stone,” the 2007 graduate of West Chester University says. Like many interns, she began as a teller (officially known as a “personal banker”) in the WSFS Hockessin branch, where her biggest challenge was winning the trust of longtime customers who preferred dealing with more experienced employees. “I had to step up to make them feel more comfortable with me,” she says. After graduation, she was offered a fulltime job as a personal banker, then was given the chance to become a corporate banking trainee. That led Pennypacker to her current job as a credit analyst, where she works primarily with business clients, helping determine whether they qualify for loans. There’s less face-to-face contact than as a teller, and more work on the phone, contacting owners and their accountants whenever there’s a question about their financial information, she says. Her advice to interns: “Put your all in what you’re doing. Try to excel, and to learn what everyone is trying to teach you.” Christine Bishop, WSFS vice president for commercial banking, says “Erin is very detail-oriented, which is perfect for this position. She asks a lot of questions, and she makes it easy for our customers to feel like they’re part of our team.” n
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Mentoring the Mentors The Delaware Mentoring Council Helps Connect Powerful Delawareans to Students in Need By Eileen Smith Dallabrida
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n education, work and life, mentors offer wisdom, encouragement and guidance through the rough patches. The Delaware Mentoring Council is a mentor to mentors, a coalition of mentor programs, local corporations and businesses, government agencies and organizations committed to providing volunteer tutors and one-on-one support to every child in the state who needs it. “We are advocates for mentoring,” says Robert Andrzejewski, executive director. “Our goal, pure and simple, is to help kids.” Andrzejewski, the former superintendent of Red Clay School District, began his career as a special education teacher. Today he mentors a hearing-impaired boy. Jim Wolfe, president and CEO of the Delaware State Chamber of Commerce, is co-chair of DMC. In 2003, the chamber and DMC partnered to form the Business Mentoring Task Force to explore ways to increase involvement of businesses in mentoring programs. Andrzejewski says that initiative has yielded a number of fruitful partnerships, including a relationship between East Side Charter School in Wilmington and Barclays Bank, which pays the school’s mentoring coordinator. More than 100 Barclays employees volunteer at the school. Feedback from Barclays also enabled DMC to improve the program. Mentors expressed concern that there wasn’t always an agenda for them to follow when they met with students because teachers often didn’t have time to plan an activity. To provide structure and ease the burden on teachers, the council invested in an educational package of activities for hour-long mentoring sessions. Anecdotally, students and teachers report that the extra attention mentors give kids benefits children academically, emotionally and socially. But metrics remain elusive. This year, DMC is rolling out tools to measure the success of mentoring initiatives at various schools. “We can use diagnostic testing to take a look at what mentoring is adding for the students,” Andrzejewski says.
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The Delaware Mentoring Council helps connect tutors to kids in need of academic enrichment.
“Corporate folks like that.” Mentoring in Delaware received a big push in the 1990s from Sen. Tom Carper, who launched DMC when he was governor as a delinquency prevention initiative. Carper also volunteered as a mentor. Today, Carla Markell, the state’s first lady, is a passionate booster. Lt. Gov. Matt Denn is DMC’s honorary chairman. Connecting Generations, parent of Creative Mentoring, was founded in 1990 by a retired DuPont Co. executive who based the program on the dynamic of a relationship between a grandparent and a grandchild. In recent years, the program has grown dramatically, from 400 mentors in the 2007-08 school year to 1,400 in 2010-11. Richard Kapolka, a former principal at Christiana and Seaford high schools, came out of retirement to lead the nonprofit agency after he began mentoring a child in Middletown. “We believe a caring adult can make a lasting positive influence on a child,” he says. According to a Connecting Generations survey at the end of the school year, 90 percent of parents saw improvement in their child’s self confidence due to mentoring; 70 percent of teachers reported that the grades of mentored children improved. The group has placed mentors at 75 schools throughout the state, including Frederick Douglass Stubbs Elementary in Wilmington, where 25 mentors from the nearby law firm of Young Conaway Stargatt and Taylor work with youngsters. In partnership with Christ Church in Greenville, Connecting Generations received a three-year, $150,000 grant from the Jesse Ball du Pont Foundation to develop specialized training on such topics as goal setting.
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The group also provides on-site training for companies and organizations with 10 or more mentors. Through an AmeriCorps grant, the group has placed 10 mentor coordinators at schools in Wilmington and Dover. “With cutbacks, it is more difficult for schools to have mentor coordinators,” Kapolka says. “Without a designated person, it’s something that can quickly fall through the cracks.” In addition to businesses, Connecting Generations partners with other groups devoted to helping children, such as Youth for Christ, Cathedral Choir School and the Latin-American Community Center in Wilmington. The agency also is training juniors and seniors in high school to mentor first and second graders. “We talk to Rotary Clubs, churches, businesses, anywhere someone will let us in,” Kapolka says. The typical volunteer is a stay-at-home mother with schoolage children. But mentors come from various walks of life. The Indian River School District benefits from a prosperous and willing base of retirees, with several schools in the district attracting more than 100 volunteers. Reading with students helps to build vocabulary and also provides an opportunity to discuss values, such as honesty, trust and caring for others. A game of dominoes is a fun lesson in math. “Battleship is a great way for kids to learn coordinates,” he says. To match mentors and students, both volunteer and child fill detailed questionnaires with such information as age and whether or not they like animals. Parents and teachers also fill
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out forms. Mentors also must pass a criminal background check. Female mentors are matched with children of either gender, but male mentors are matched only with boys. Sometimes, mentors and students want to develop a relationship outside academia. Big Brothers Big Sisters Delaware works with mentors and children in both school and community settings. Currently, the organization has matched 1,200 children age 6-17, most from single-parent households or foster homes. “These are kids who benefit from additional adult support,” says Mary Fox, director of program services. In the community, mentors spend time with kids once a week in a social setting, perhaps going to dinner or a sporting event. Many read with children in a library. In the schools, mentors volunteer one hour a week. “The majority are working at a bank or a government office and take their lunch hour,” Fox says. “Many are married with young children at home and they don’t want to take away from spending time with their own children on weekends.” Even though most mentors don’t engage in tutoring, they help to build respect for education and give kids a leg up in important skills, such as planning ahead. “They are role models who say ‘I think school is important,’” she says. “They give help with that science project that might be due in a month. If there’s a book report due in three weeks, they make sure that book gets read.” n
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Public School Reform Slow but Steady Vision 2015, Race for the Top, Teach for America Lead the Way By Larry Nagengast
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s the 2011-2012 school year begins, Delawareans will see more evidence of education reform in the classroom. But little progress has been made on one of the key goals of the Vision 2015 reform initiative launched in 2006: restructuring the state’s school finance system. Chronologically, the Vision 2015 effort has passed its halfway mark. As far as accomplishments go, “we’re half on track, and for two of the six goals we’re really not where we should be,” says Paul Herdman, president and CEO of the Rodel Foundation of Delaware and a founding member of the Vision 2015 reform team. Major changes are under way at the four “partnership zone” schools targeted for major reforms through the $119 million federal Race for the Top grant, says Dr. Lillian Lowery, state secretary of education. “There was a lot of angst around it. No one wants to be labeled a failing school. But the schools have embraced it. It ended up giving them the impetus to make some really hard choices,” she says. The partnership zone schools—Glasgow High School and Stubbs Elementary School in the Christina School District, Howard High School of Technology in the New Castle County Vo-Tech District, and Positive Outcomes Charter School in Camden—are undergoing staffing and curriculum overhauls developed by their stakeholders. Glasgow will have three academies within the school and project-based learning. Stubbs will feature a science, technology, engineering and math program and an extended school day. Howard will include small learning communities and a post-graduation pathway for students. Positive Outcomes has secured a partnership with Big Picture Learning, a Rhode Island-based education company, and a new curriculum. There will be something new in every district as teachers and administrators begin to implement the Reach to the Top plans developed during the past school year, Lowery says. One significant change for most schools is a reworking of teacher schedules so teachers at the same grade level or in the same subject area will have 90 minutes of planning time to work
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together each week, Lowery says. Coupled with improved databases that enhance teachers’ ability to review student attendance and disciplinary records in addition to testing data, the extra planning time will promote collaboration and lead to better instruction, she says. Both Herdman and Lowery are enthusiastic about the expansion of the Teach for America presence in Delaware schools. TFA, a 20-year-old national program that recruits high-ranking college graduates who commit to teaching for two years in underperforming urban and rural schools, opened a Delaware regional office in Wilmington this summer and will have 28 firstyear teachers in Delaware this year, primarily in the Christina and Red Clay districts and in charter schools in Wilmington, according to Delaware executive director Joe Moorman. About 15 TFA teachers had worked in Red Clay and charter schools the last two years through the organization’s Mid-Atlantic office, Moorman says. Recent studies in Tennessee, North Carolina and Louisiana show that TFA corps members have a greater impact on student achievement than other new teachers, says TFA spokeswoman Rebecca Neale.
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“We’re excited to be in Delaware,” Moorman says. “We’re working in partnership with the community [and] we look for people who are capable of building relationships in a diverse setting.” In assessing the progress made toward reaching Vision 2015 goals, Herdman and Lowery cited positive changes in four areas: curriculum (adopting national “common core” standards), developing and supporting teachers (the additional planning time), empowering principals (new professional development programs and encouraging districts to give principals more freedom to focus on inovation) and parental involvement (requiring new outreach programs as part of Reach to the Top planning). A fifth Vision 2015 goal, investing in early childhood education and targeting more resources to high-need children, got a big boost this year when the General Assembly approved Gov. Jack Markell’s recommendation to add $22 million to the budget. Of that total, $9 million would go to increase “purchase of care” rates (payments to providers who care for children whose parent or guardian does not earn enough to pay market rates for child care) and $13 million for higher reimbursement rates, grants and technical assistance for providers participating in the Delaware Stars quality rating program and to support teachers pursuing and obtaining higher education degrees. One of the major challenges in overseeing early learning is the division of responsibilities among three cabinet departments, says University of Delaware professor Daniel Rich, chair of the
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state’s Early Childhood Council. The Department of Services for Children, Youth and Their Families handles child-care licensing, the Department of Education sets learning standards, and most funding comes through the Department of Health and Social Services. Legislation approved in 2010 to reconstitute the council and strengthen interdepartmental cooperation has improved communication and coordination, Rich says. More has to be done, especially in implementing standards for improving quality and in strengthening professional development, Rich says. “We should be positive in our assessment, but that doesn’t mean we don’t have a long way to go,” he says. Of the six Vision 2015 goals, the one on which the least progress has been made is the development of a simple and fair system for funding public education, Herdman says. The state’s current unit count system “should have been retired 40 years ago,” Herdman says. Herdman called the system “dysfunctional;” Lowery says it’s “convoluted.” This system allocates state funds according to how many “units” a district accumulates, with specified numbers of students, depending on grade level or special education needs, counting as a unit. The system “treats students like widgets,” Herdman says. Three years ago, a Vision 2015 group known as the Leadership for Education and Achievement (LEAD) in Delaware Committee, authorized by former Gov. Ruth Ann Minner, issued a report on education funding that called for a new system that would allocate money to districts based on individual students’ needs. Thirty-nine states now use such as system. Momentum for school finance reform stalled with the 2008 financial collapse and the transition to the Markell administration, Herdman says. Although Markell has suggested some lesser reforms, including having districts share certain services, Herdman says “there hasn’t been as much movement as we need to have.” Lowery says six school districts have offered to pilot a program which would give them complete flexibility in how they spent their allocations of state funds. Lowery says she favors the experiment, but situations “where some district or school just completely blows up its finances” — Christina in 2005-6 and the Reach Academy for Girls charter school this year — have tempered support for such a test. The current system gives districts little flexibility in spending, Herdman says, and they’ll need that flexibility in a few years, when Reach to the Top grants are no longer available to support the reforms now under way. “We’re hoping the state realizes the need to change the funding system so there’s not a big funding cliff [to fall off], particularly for our high need schools.” Finance reform, however, will upset potent interest groups within the education community, Herdman says. “Every dollar that is currently allocated has somebody holding tightly onto it at the other end.” State and district education leaders must make the case that finance reform “makes this a better place for all of us,” Lowery says. “We need to educate people. We probably should start right now.” n
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Wordyle (wurt’le) n. 1. Toy for crea�ng “word
clouds” from text in which the most frequently used word appears the largest. This wordle on Delaware’s Race to the Top plans came up nicely, don’t you think? www.rodelfounda�onde.org D e l awa r e
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2011 SMALL BUSINESS ALLIANCE BOARD OF MANAGERS Stephan Lehm VanDemark & Lynch, Inc. Co-Chair pam cornforth Ronald mcdonald house of de Co-Chair Timothy U. Boulden Boulden, Inc. Lawrence D. DiSabatino DiSabatino Construction Company Joseph Farley, Jr. Farley Printing Company Chair, Benefits & Services Committee G. Kevin Fasic Cooch & Taylor P.A. Donald T. Fulton George J. Weiner Associates Janice Giannini Paradigm Associates, LLC Gregory M. Gurev MySherpa John E. Healy, III Healy Long & Jevin, Inc. Co-chair, Legislative Committee Chad Moore The Bellmoor inn & spa william parks colonial parking, inc. chair, 2011 Superstars in business awards program
THE D ELAWARE S TATE C HAMBER OF C OMMER C E
Small Business Report
DE D O : E n trepren eu rship H elps
Ac celerate Bu si n ess E c osystem
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James D. Randall liberty Staffing Services chip rankin EBC carpet services Michael Reath Delmarva Broadcasting Company treasurer Scott Thomas Southern Delaware Tourism
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Priscilla Turgon Professional Staffing William F. Ward, Jr. Bill Ward, Inc. 2011 SMALL BUSINESS ALLIANCE SENIOR ADVISORY COUNCIL ken anderson de economic development office terrence barclift bank of america nash childs bancroft construction Cynthia Dwyer Wellness Community- Delaware Martha Gilman Gilman Development Company William Major Wilmington Trust Company James B. O’Neill, Ph.D. University of Delaware William B. Robinson, Jr. George & Lynch, Inc. Richard D. Rowland Rowland, Johnson & Company, P.A. Dennis M. Salter Summit Realty Advisors, LLC Michael S. Uffner AutoTeam Delaware sharon R. Reardon SMALL BUSINESS ALLIANCE EXECUTIVE DIRECTOR DSCC
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The Small Business Alliance unites State Chamber member companies with fewer than 150 employees. The Alliance, with its own by-laws, Board of Managers, and committee structure, offers strength in numbers, the security of being a part of a powerful and influential organization, savings on benefits purchased at group discount rates, and education and development for small business owners and employees.
Bu si n e s s S Januar epte mbe y /r Febr / O c tobe uar ry 22010 011
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DEDO: Entrepreneurship Helps Accelerate Business Ecosystem By: Ken Anderson
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n the 2007 State New Economy Index, an annual report produced by the Ewing Kauffman Foundation of Kansas City, Delaware was ranked No. 7 overall in the country in its “transformation to the New Economy.” However, in one separate indicator entitled “entrepreneurial activity,” Delaware was ranked No. 50. That’s right—50th in the country. In 2010, Delaware shot to No. 6 overall, and to 28th in the “entrepreneurial activity” category. That’s quite a bit of progress in just a little over three years. As you can see, the numbers are all over the place. When you get down to it, the only thing that matters are the results, and they clearly show that Delaware is on the move. What has been the key to the accelerated progress? There are many critical components of any ecosystem. No one entity can take full responsibility for it. Aggressive and collaborative strategies are a key component. Our private and public partnerships throughout the state are all critical components in the development of the entrepreneurial ecosystem so important to job creation. Like many, I was not happy about the Delaware ranking when I came to the Delaware Economic Development Office in October 2007, and with the support of Gov. Jack Markell’s administration and DEDO Director Alan Levin, the office and its partners have been able to pursue several initiatives to support the development of the ecosystem that attracts, sustains and supports entrepreneurs, innovators and businesses in Delaware. Since early 2008 DEDO has: launched the Delaware Emerging Technology Center virtual web portal, conducted two Base Realignment and Consolidation (BRAC) Conferences, created a bi-annual Boot Camp and Business Plan Competition, held the state’s first Minority and Women Owned Business Forum, followed by a larger Small Business Summit focused on Minority and Women Owned Businesses. During this same period DEDO has hosted three Governor’s Entrepreneurial Business Conferences, and in 2010, started a very popular quarterly Entrepreneurs Secrets of Success Seminar Series, featuring notable Delaware and regional entrepreneurs such as: Honorable Alan B. Levin, Sam Calagione, Carol Ammon, Mark Stellini
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Gov. Jack Markell stressed the importance of entrepreneurship during his conference in June.
and Dr. Lozelle DeLuz. All shared the good, the bad and the ugly of their entrepreneurial journeys. The Delaware State Chamber of Commerce has participated in the planning and been a partner in the majority of these events. At June 2011 Governor’s Entrepreneurial Business Conference, Gov. Markell and his cabinet highlighted the importance of entrepreneurship in Delaware, citing job creation as Delaware’s top objective. During the conference, 14 Delaware ETC’s Boot Camp and Business Plan Competition participants received cash awards totaling close to $28,000. (Watch conference highlights at http:// dedo.delaware.gov/gebc/gebc_video.shtml.) Long term new job creation in Delaware is going to come principally from small businesses. Many of those businesses will be new evolving from a cadre of Delaware-based entrepreneurs. Consequently, as we focus on job creation, we will continue to sustain efforts to develop an ecosystem that attracts, supports, funds and provides the environment for entrepreneurship, innovation and small businesses in the First State. n Ken Anderson is the director of Entrepreneurial and Small Business Support for the Delaware Economic Development Office (DEDO), an Executive Management Office of Gov. Jack Markell, responsible for entrepreneurialism and small business support for the State of Delaware.
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Superstars in Business News EDiS Company (1998 Superstar in Business) is pleased to announce a new addition to the firm. Leslie T. Johnson has been hired as Director of Human Resources and People Development. In this new position, Ms. Johnson will help develop and maintain EDiS’ employee-oriented, high performance culture and superior workforce. She will work with EDiS’ management team to enhance the employees’ employment experience by providing support for HR-related programs, policies and initiatives, employee relations and talent management. She will also be responsible for benefits administration, compensation and performance management, as well as learning and development. Ms. Johnson comes to EDiS with eight years of human resources experience. She previously worked for MBNA America for twenty years and has since worked for Big Brothers Big Sisters, American Hearing Aid Associates, Conectiv Energy and Onix Group. She has executed a wide variety of HR-related initiatives for these companies. [HAVE ART] The Wellness Community-Delaware (2002 Superstar in Business) is offering a monthly series called Living Beyond Cancer that will help cancer survivors make the transition from active treatment to post- treatment care. This series will cover many topics such as: Fitness, Nutrition, Stress Reduction, Medical Management Beyond Cancer and other important survivorship topics. On Thursday, June 16th at 4 pm, Donna Strachen- Ledbetter of Brandywine Pastoral Institute will address the emotional challenges of making the transition from patient to survivor. All programs offered by The Wellness Community- Delaware are offered to people affected by cancer and their loved ones free of charge. You may register by calling 645-9150. The Sussex facility is located at 18947 John J. Williams Hwy., Suite 312, Rehoboth. DiSabatino Construction Company (2002 Superstar in Business) recently celebrated 30 years in business with a reception at the University of Delaware’s Clayton Hall. Company founder and president, Larry DiSabatino, spoke at the event and imparted several interesting statistics about the company. For instance, over the past 30 years, DiSabatino Construction has completed over $750 million worth of work. In addition, DiSabatino Construction currently employs over 300 talented people in various construction and maintenance trades, some of which have remained with the company from its inception and were honored at the event.
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DiSabatino Construction is part of a long tradition of builders in the DiSabatino family. Larry’s great-grandfather, Ernesto, emigrated from Italy to Delaware and founded Ernest DiSabatino and Sons with his four sons, including Larry’s grandfather, Arthur DiSabatino, in 1908. Anthony DiSabatino, Larry’s father, continued the family building tradition as part of DiSabatino and Raniere Construction Company, which also included Larry’s uncles, Fritz Raniere, Ernie DiSabatino and Artie DiSabatino. In April 1981, Larry founded DiSabatino Construction Company, carrying on the family’s role in construction and related services for the Delaware community and continuing to serve such customers as the DuPont Company and AstraZeneca. Presently, Larry’s sons, Michael, Jeffrey, and Kevin, who represent the fifth generation of DiSabatino’s working in the Delaware construction industry, work for the company. Larry’s cousins, E. Andrew Jr, Richard Jr, Brian, E. Andrew III, and Adam DiSabatino, lead EDIS, another construction organization in the region. DiSabatino Construction appreciates the support of its friends, employees, customers and colleagues and is looking forward to many more years of serving the community. Belfint, Lyons & Shuman, P.A. (2005 Superstar in Business), a full-service certified public accounting and consulting firm, is proud to announce that Daniel J. Protokowicz, CPA was recognized as a second-year winner with a Delaware 2011 Five-Star Wealth Managers’ rating in the August issue of Delaware Today Magazine. The Delaware Five Star Wealth Managers are selected through an independent survey of clients, peers and industry experts to find wealth managers in the Delaware area who scored highest in overall satisfaction. The survey was based on key criteria, such as integrity, value for fee charges and quality of recommendations. The top seven percent of wealth managers in the Delaware area were honored with the Five Star distinction. Protokowicz is a director in the firm’s tax and small business department and is an expert in corporate and nonprofit taxation and employee benefit plan compliance. He also advises clients on partnership and individual tax issues. Dan’s experience has led him to present on various tax topics at the Delaware Tax Institute, the Wilmington Tax Group, the National Tax Conference for IGAF Polaris (formerly IGAF Worldwide) and Lorman Education Seminar for Delaware Tax-Exempt Organizations, as well as on a variety of radio stations. n
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Calendar of Events September 7
Superstars in Business Planning Committee
8:30 a.m. – 9:30 a.m. Location: DSCC Board Room For more information, please contact Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
September 7
Evening Mixer at the Bellmoor
5:30 p.m. - 7:30 p.m. Location: The Bellmoor Inn & Spa (6 Christian Street, Rehoboth Beach) For more information, call Lisa Prickril at (302) 576-6586
September 8
Small Business Alliance Board of Managers
8:30 a.m. – 9:30 a.m. Location: The Bellmoor, Rehoboth For more information, please contact Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
September 8
Annual Chamber Chase Golf Tournament
Time: 10:30 a.m. – 6:30 p.m. Location: Kings Creek Country Club Cost: $200 per golfer / $800 per foursome Sponsorships available For more information, call Lisa Prickril at (302) 576-6586
September 9
Wilmington (2) Lead Group Meeting
8:15 - 9:15 a.m. Location: State Chamber Board Room Pre-registration required. For more information, call Chuck James at (302) 576-6562
September 12
Ambassador Committee Meeting (Open to Committee Members Only)
12:00 noon – 1:00 p.m. Location: DSCC Board Room For more information, call Chuck James (302) 576-6562
September 13
Newark Lead Group Meeting
8:15 a.m. – 9:30 a.m. Location: 5301 Limestone Road, Suite 123, Wilmington 19808 Pre-registration required.
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For more information, call Chuck James at (302) 576-6562
September 13
Women in Business Committee Meeting
9:00 a.m. – 10:00 a.m. Location: DSCC Board Room For more information, please contact Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
September 14
DSCC Board of Directors Meeting
11:30 a.m. – 1:30 p.m. Brantwyn – Essonne Room Open to DSCC Board of Directors, invited guests, and Sr. Staff
September 15
Education & Development Committee Meeting
9:00 a.m. – 10:00 a.m. Location: DSCC Chairman’s Room For more information, please contact Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
September 15
Health Care Committee Meeting
9:30 a.m. – 11:00 a.m. Location: DSCC Board Room, 1201 N. Orange Street, Wilmington, DE 19801 Cost: Free For more information, please contact Matt Amis at (302) 576-6566 or mamis@dscc.com.
September 20
Young Executives Meeting
12:00 p.m. – 1:30 p.m. Speed Networking & Lunch Location: Doubletree Downtown Hotel For more information, please contact Lisa Prickril at (302) 576-6586 West Sussex Lead Group
8:00 a.m. – 9:15 a.m. Location: Jefferson, Urian & Doane, 651 N. Bedford St. Ext.. Georgetown, DE Pre-registration required For more information, call Chuck James at (302) 576-6562 Delaware Manufacturing Assoc. Board of Managers Meeting
10:00 a.m. – 11:00 a.m.
September 22
Dover Lead Group Meeting
8:30 am - 9:30 am Location: Chop’s Grill at Dover Sheraton: 1570 N. DuPont Highway Dover, DE 19901 Pre-registration required. For more information, call Chuck James at (302) 576-6562
September 22
Environmental Committee Meeting
Guest Speaker: Shawn M. Garvin, Administrator for EPA’s Mid-Atlantic Region 12:00 p.m. – 1:30 p.m. Location: Goodstay Center at Arsht Hall Pre-registration required For more information, call Greg Gross at (302) 576-6568
September 23
Wilmington (2) Lead Group Meeting
8:15 - 9:15 a.m. Location: State Chamber Board Room Pre-registration required. For more information, call Chuck James at (302) 576-6562
September 27
Newark Lead Group Meeting
8:15 a.m. – 9:30 a.m. Location: 5301 Limestone Road, Suite 123, Wilmington 19808 Pre-registration required. For more information, call Chuck James at (302) 576-6562
September 27
Table Top Mixer
September 21
September 21
Location: TBD Open to Board Members and invited guests. For more information call Cheryl Corn at (302) 576-6572
Location: Chase Center, 815 Justison Street, Wilmington 19801 Pre-registration required. For more information, call Lisa Prickril (302) 576-6586
October 3
Legislative Committee Meeting
12:00 p.m. – 1 p.m. Location: DSCC Board Room For more information, contact Greg Gross at (302) 576-6568 or ggross@dscc.com.
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8:15 a.m. Registration; 8:30 a.m. – 10:30 a.m. Workshop Location: TBD For more information, please contact Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
October 5
West Sussex Lead Group
8:00 a.m. – 9:15 a.m. Location: Jefferson, Urian & Doane, 651 N. Bedford St. Ext.. Georgetown, DE Pre-registration required For more information, call Chuck James at (302) 576-6562
October 5
Superstars in Business Planning Committee
8:30 a.m. – 9:30 a.m. Location: DSCC Board Room For more information, please contact Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
October 6
Chamber Leadership Evening Reception with Chip Rossi
5:30 p.m.-7:30 p.m. Location: The baby grand Pre-registration is required For more information, contact Lisa Prickril (302) 576-6586
October 10
Ambassador Committee Meeting (Open to Committee Members Only)
12:00 noon – 1:00 p.m. Location: DSCC Board Room For more information, call Chuck James
October 11
Newark Lead Group Meeting
8:15 a.m. – 9:30 a.m. Location: 5301 Limestone Road, Suite 123, Wilmington 19808 Pre-registration required. For more information, call Chuck James at (302) 576-6562
October 13
Dover Lead Group Meeting
8:30 am - 9:30 am Location: Chop’s Grill at Dover Sheraton: 1570 N. DuPont Highway Dover, DE 19901 Pre-registration required. For more information, call Chuck James at (302) 576-6562
October 13
Evening Mixer at Deerfield
5:30p.m.-7:30p.m. Location: Deerfield Pre-registration required For more information, contact Lisa Prickril at (302) 576-6586
October 14
Wilmington (2) Lead Group Meeting
8:15 - 9:15 a.m. Location: State Chamber Board Room Pre-registration required. For more information, call Chuck James at (302) 576-6562
October 19
West Sussex Lead Group
8:00 a.m. – 9:15 a.m. Location: Jefferson, Urian & Doane, 651 N. Bedford St. Ext.. Georgetown, DE Pre-registration required For more information, call Chuck James at (302) 576-6562
October 20
Health Care Committee Meeting
9:30 a.m. – 11:00 a.m. Location: DSCC Board Room, 1201 N. Orange Street, Wilmington, DE 19801 Cost: Free For more information, please contact Matt Amis at (302) 576-6566 or mamis@dscc.com.
Small Business Report
October 4
Small Business Alliance Workshop
October 25
Newark Lead Group Meeting
8:15 a.m. – 9:30 a.m. Location: 5301 Limestone Road, Suite 123, Wilmington 19808 Pre-registration required. For more information, call Chuck James at (302) 576-6562
October 26
Benefits & Services Committee Meeting
9:00 a.m. – 10:00 a.m. Location: DSCC Chairman’s Room For more information, please contact Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
October 27
Dover Lead Group Meeting
8:30 am - 9:30 am Location: Chop’s Grill at Dover Sheraton: 1570 N. DuPont Highway Dover, DE 19901 Pre-registration required. For more information, call Chuck James at (302) 576-6562
October 28
Wilmington (2) Lead Group Meeting
8:15 - 9:15 a.m. Location: State Chamber Board Room Pre-registration required. For more information, call Chuck James at (302) 576-6562 n
Nominations Underway for Gilman Bowl The Marvin S. Gilman Bowl is a prestigious award presented to an individual who has made outstanding contributions to the small businesses and non-profit organizations of Delaware. It will be presented at the annual Superstars in Business Award Luncheon on November 9, 2011. The Superstars in Business Committee is asking members of the business community to nominate worthy recipients for this major business award. The Bowl is given in honor of the memory of Marvin Gilman who served as an exemplary leader and a paragon of small business in Delaware. Nominations are open to all Delawareans and can be made by any organization or individual in the state. The deadline for nominations is September 30, 2011. Contact Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com for nomination forms.
Register for events online at www.dscc.com. These dates are subject to change. Please check with the staff person in charge or call (800) 292-9507 to confirm time/speaker/cost, etc. To receive event notices by Email, send your name and company affiliation to publications@dscc.com.
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HHHHHHHHHHHHHHHHHHH
H Meet the 2011
SUPERSTARS in Business
Reserve your seats now for the Marvin S. Gilman
Superstars in Business Awards Luncheon at the Hotel DuPont on Wednesday, November 9, 2011. Don’T MiSS ThiS ExciTing AwARDS EvEnT!
Gain insight
Celebrate
Congratulate
from our keynote speaker, Howard Stoeckel, CEO of Wawa, Inc.
the small businesses and non-profits that contribute to the great state of Delaware.
the new generation of Superstars in Business.
Network with exemplary Delaware business and community leaders.
Register now to be a part of this momentous event at www.dscc.com or call (302) 655-7221. Sponsorships are still available; call (302) 576-6564 to show your support. Thanks and recognition to the sponsors* of Superstars in Business: Diamond: Colonial Airport, Inc. Gold: Citizens Bank; PNC Bank; Belfint, Lyons & Shuman, CPAs; Delaware Economic Development Office; EBC Carpet Services Corporation; Glenmede Trust Silver: Master Sidlow & Associates; AAA Mid-Atlantic; AutoTeam Delaware; PSEG Nuclear; University of Delaware; VanDemark & Lynch Bronze: Delaware Community Foundation; DiSabatino Construction Company; Habitat for Humanity Friend: Children & Families First Media and Publicity: Delmarva Broadcasting Company; Teleduction; Farley Printing; Mease Communications Awards: A.R. Morris Jewelers Gifts: Delmarva Broadcasting Company; Healy, Long & Jevin
* Sponsors as of June 30, 2011
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DEMEP Profile:
Realignment Leads to Business Growth By Eileen Smith Dallabrida
E
astern Industrials Services Inc. is an industrial and commercial contractor. For more than 20 years, EISI has provided insulation, fireproofing, scaffolding and industrial coatings to the eastern United States. Formerly a division of Eastern, PTM Manufacturing, LLC, specializes in custom-engineered, LEED-eligible exterior and interior HVAC systems that support sustainable building practices for industrial, commercial and residential applications. EISI and PTM are based in a 13,000-square-foot facility in Newark. PTM—which stands for Pride Through Manufacturing, as well as the first names of owners Pete Faverio, Tim Shelton and Mike Zimny—manufactures and distributes the patented Techna-Duc insulation system the partners invented. The technology is designed to form a watertight shield against the environment and reduce energy output by up to 25 percent. PTM also distributes and fabricates the Kingspan KoolDuct product line, which combines insulation and ducting for more thermally efficient HVAC systems. In a rugged market for manufacturers, the company has
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chiseled a niche with businesses and other organizations that are intent on establishing environmentally responsible systems. Customers include some of the state’s largest employers, among them AstraZeneca, DuPont Co., Christiana Care Health System, Verizon, University of Delaware and numerous school districts. “In a difficult economy, we are especially appreciative that we are doing well and growing,” says Ron Galloway, chief operating officer. “With government energy programs in place, PTM is in a good place to gain momentum.” To fire up new efficiencies, EISI obtained a training grant from the Delaware Economic Development Office. Eastern then turned to the Delaware Manufacturing Extension Partnership, part of a nationwide network of not-for-profit advisory centers. Accredited by the National Institute for Standards and Technology, DEMEP’s mission is to substantially improve the quality, productivity and profitability of manufacturers in the state by identifying, transferring and implementing best practices.
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“At DEMEP, our entire focus is on teaching businesses to get better at what they do,” says Steve Quindlen, executive director. “We show manufacturers low-cost ways to make their operations more efficient so that they can grow their business and profits.” Training began with the principles of lean manufacturing, a strategy that focuses on reducing seven wastes—over-production, waiting time, transportation, processing, inventory, motion and scrap—that do not contribute to the final product. “Eastern and PTM already had a good operation,” says Kelly McKeown, DEMEP field agent. “We helped with the realignment they needed to prepare for growth.” DEMEP compiled meticulous value stream maps on such key processes as estimating and bidding jobs. The goal is to eliminate waste—any steps or processes that do not contribute to the bottom line—from the work flow. In the new, more-efficient system at the facility, EISI and PTM have formulated a unique process that helps to identify and assign estimates so that no one estimator is overburdened with tasks. As a result, the company has been able to shave 20 percent off the time spent on estimates and bidding. That significant savings in labor was immediately channeled into productivity. “It helps to ensure that we are giving our customers what they have asked for and are meeting their needs ahead of schedule,” Galloway says. The bottom line: improvements in time management have
Member Dental & Vision Benefits Delaware State Chamber of Commerce Members have access to high-value dental and vision benefits through Dominion Dental Services. Benefits Include: Three unique dental options Use a network dentist or any dentist Coverage for over 250 dental services Extensive coverage for eye exams, eyeglass lenses, frames and contact lenses Simple online enrollment and administration Who can participate? Any individual or member company.
DominionDental.com/edental/dscc The Dominion Group of companies includes Dominion Dental Services, Inc., the licensed underwriter of the dental plans, and Dominion Dental Services USA, Inc., a licensed administrator of dental and vision benefits. This policy includes limitations, exclusions and terms under which the policy may be continued in force or discontinued.
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enabled the company to take on 10 percent more work. Despite the greater volume, on-time delivery has improved. To refine warehouse operations, DEMEP recommended implementing 5-S procedures. Originally rolled out in Japan, 5-S focuses on effective organization and standardized procedures to simplify the work environment, reduce waste and activities that don’t add value to the product, while increasing quality efficiency and safety. The 5-S principles translate to: Straightening, Systematic cleaning or Shining, Standardizing, and Sustaining. Under a new system, tools and materials are kept in designated places where they are at the ready when needed. “We have arranged the shop so that everyone knows where things are can find them easily,” Galloway says. The lean process also included taking stock of equipment and materials to determine what was generating value for the company—and what was cluttering up the space and getting in the way of a more efficient operation. “We cleaned house and threw out, sold or gave away things we don’t need,” Galloway recalls. DEMEP field agents suggested the company look for opportunities for outsourcing in order to eliminate under-utilized equipment and put the space to better use. For example, the facility sold a large, industrial sewing machine after finding a supplier that could economically provide pads that EISI and PTM used to make in-house. After selling several large pieces of equipment that were no longer needed, EISI and PTM reclaimed enough floor space to put coating materials and tools together in a new step-saving arrangement. That strategy also enabled the facility to relocate a large metal-cutting machine and eliminate the steps required to move cut materials from the machine to the staging area. “Now the metal that comes off the machine goes directly into the staging area,” Galloway says. DEMEP also is guiding the company on a path to recycle scrap materials. Based on the success of lean and 5-S training, Eastern plans to continue working with DEMEP to learn more ways to decrease waste and increase productivity. The training that DEMEP has provided has helped to put EISI and PTM on the path to meeting their five-year growth goal. With the market for energy-saving technology in growth mode, Galloway is hopeful that business will increase each year. To handle the increased workload, the company has brought on additional workers, including 15 hired within a 60-day period. With demand increasing, Galloway expects to further expand the payroll. That is especially gratifying, as Eastern’s and PTM’s core philosophy has always been that its workers are the companies’ greatest asset. “We have high-quality, open-minded employees, who want to know how to do things better,” Galloway says. “Their hard work and dedication is what made these improvements become part of the way we do our jobs.” n
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Newsmakers Connolly Bove Lodge & Hutz Expands Connolly Bove Lodge & Hutz LLP announced the firm has opened an office at 267 East Main Street in Newark. Business Law Group attorneys Max Walton and Josiah Wolcott are now based in the Newark office, and will focus on the following law practice areas: government representation (state, county and city) and commercial/construction Litigation. Other legal services include business planning, corporate law, commercial real estate, intellectual property, estates and trusts, and employment and family law. “We are pleased to offer our clients a second location in Delaware to provide legal services to business and government as well as our other local and specialized services” said Chip Connolly, the Firm’s managing partner. “The rapid growth of the region and increased focus on innovation and technology fit well with our practice on a variety of levels and we want to be part of these exciting developments.” Max B. Walton is a litigation partner in the firm’s Business Law Group and has significant lead counsel experience in matters involving commercial, constitutional, land use, construction, election, and insurance coverage matters in
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Biden Buckles Down On Issues At End-Of-Session Legislative Brunch By Matt Amis
Chronic environmental violators, drunk driving laws, and foreclosure regulations were three hot-button issues addressed by guest speaker Attorney General Joseph R. “Beau” Biden, III at the Delaware State Chamber of Commerce’s End-of-Session Legislative brunch Wednesday morning. From Dover Downs Hotel & Conference Center, Biden said he is buckling down on drunk driving laws, particularly those that deal with repeat offenders. “Our laws simply aren’t tough enough,” he said. With a slumping housing market at the fore of state and national concerns, Biden said he’s working to make changes to foreclosure proceedings. One potential solution Biden offered is a statute that would force mediation between a housing lender and a borrower to modify a delinquent mortgage before foreclosing. “A lot of people don’t deserve to be in their homes because they’re not paying their mortgages,” Biden said. “But one thing they do deserve is the chance to have a meaningful discussion about it.” Speaker of the House Robert Gilligan and President Pro Tempore Anthony DeLuca shared updates and insights from Legislative Hall and the Delaware General Assembly. “I have never avoided a tough issue, and we won’t this year,” Gilligan said, citing bills that will pave the way for medical marijuana and civil unions. Both expressed excitement at the courtship of Bloom Energy, a California-based company whose fuel cell manufacturing facility at the site of the former Chrysler Assembly Plant in Newark could create more than 900 jobs. “The impact of this deal will be more far-reaching in 10 years than we can imagine,” DeLuca said. An audience of more than 150—including many state legislators—filled Dover Downs’ Diamond Room as DSCC President and CEO Jim Wolfe lauded the cooperation between the DSCC and state government. “We continue to work side-by-side with Gov. Markell to help make Delaware an attractive place for new manufacturers, and to keep those existing manufacturers right here in Delaware,” he said. Sponsors for the event were Enrivonmental Alliance, Inc., Blue Cross Blue Shield of Delaware, Delaware State Education Association, Delaware Electric Cooperative, Rhett Ruggerio Government Relations, LLC, Bank of America, LiUNA, Delaware Supermarkets, Inc., Cozen O’Connor, Comcast Cable, UPS, Verizon Delaware LLC, AT&T, Phrma Pharmaceutical Research.
Delaware state courts. He acts as outside counsel for numerous state, county, and municipal governments and agencies. Max is a frequent lecturer for the University of Delaware’s Institute for Public Administration, and gives seminars on various topics including land use law, constitutional
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law, election law, agency procedure, and takings. Walton serves as the chair of the Government Law Section of the Delaware State Bar Association. Josiah “Joe” Wolcott is an associate in the firm’s Business Law Group. Joe represents clients in a variety of areas including corporate lit-
igation, commercial litigation and municipal law. Joe’s areas of concentration include contract disputes, construction law, commercial leases, land use, landlord tenant law, and corporate law. Wolcott also represents numerous local and state municipalities in both litigation and general
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counsel capacity. Walcott represents clients at every level of court within the State as well as in the United States District Court for the District of Delaware. He has achieved success though both alternative dispute resolution and trial. Fisker Automotive Begins First Round of Job Postings Fisker Automotive has begun the first stage of a comprehensive job creation program this weekend as advertisements for the first positions at the re-commissioned Wilmington plant are posted. The plan for 2011 will encompass the hiring of about 120 employees. This initial group will be made up of engineering staff, electro-mechanical technicians, and early teams of production workers as Fisker starts preparing for the launch of its second line of production vehicles, code-
named Project Nina, at the end of 2012 with sales commencing in 2013. Forty electro-mechanical technicians were hired during July and August, a further 80 production employees will be added between October and February 2012 and there will be a continuous addition of jobs as the Project Nina platform nears full production. Says Fisker Automotive Chief Operating Officer, Bernhard Koehler; “This is an exciting time for Fisker. As we bring the Fisker Karma sedan to market and start delivering to customers, we are simultaneously starting to employ a world-class American workforce to build world-class American electric vehicles with extended range (EVer) in a re-commissioned American plant.” The announcement of new jobs in Delaware comes on top of a significant employment expansion at Fisker’s Global
Newsbites n Lisa Prickril has joined the Delaware State Chamber of Commerce staff as Events Manager. Lisa joined the Chamber in January 2011 as an intern and was hired as Events Manager upon graduation. In her new role, Lisa will manage the Chamber’s full calendar of events including mixers, Lisa Prickril educational workshops, awards luncheons and dinners, trade shows, and conferences. Lisa is a 2011 graduate of the University of Delaware where she earned a B.S. in Marketing. n In May, Matt Amis took over as communications manager for the Delaware State Chamber of Commerce. He will oversee the production of Delaware Business magazine, edit the DSCC’s website and manage the chamber’s public relations. Amis is a 2005 graduate of Matt Amis the University of Delaware, and a former editor at Delaware Today magazine.
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Headquarters based in Anaheim, California. The company’s headcount in California has quadrupled from 50 staff in January 2010 to 200 in January 2011. By the end of June it will have increased a further 50 percent to 300 direct hires. In addition, with a similar number of contractors, Fisker will have created more than 600 American jobs in the past 18 months. Adds Koehler; “2011 is a pivotal year for us in Delaware. As we start to hire new employees, we will begin the process of installing new equipment and testing the manufacturing process.” As befits a company with Fisker’s environmental credentials, since buying the plant in summer 2010 the company has spent the last few months clearing out and re-commissioning the plant. However, instead of scrapping materials Fisker has sent more than 11.2 million pounds of Iron, steel, wood and aluminum on more than 400 truckloads to be re-cycled. The revenue generated from these recovery and re-cycling activities has been used to purchase more materials, tools and equipment as well as on additional factory improvements. Some materials are being reused by Fisker itself. For example, wood from the original production line has even been used to floor the reception area of the Anaheim headquarters. The Project Nina program will be a new generation of Fisker cars, following on from the Fisker Karma, the world’s first true luxury electric vehicle with extended range (EVer). The first Project Nina vehicle, scheduled to roll off the Wilmington production line
at the end of 2012 will be a mid-size premium sedan that delivers on Fisker’s promise of “Pure Driving Passion.” National Conference of Commissioners on Uniform State Laws Elects New President Morris Nichols’ banking, regulatory and commercial law counseling partner and Best Lawyers 2009 Delaware Banking Lawyer of the Year Michael Houghton has been elected President of The National Conference of Commissioners on Uniform State Laws. The two-year appointment was made at the organization’s 119th Annual Meeting in Vail, Colorado. The ULC is the organization through which over 350 Uniform Law Commissioners that have been appointed by states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands to research, draft and promote enactment of uniform state laws. Since 1892, the ULC has promulgated more than 200 acts, including the Uniform Commercial Code, the Uniform Probate Code, the Uniform Partnership Act, the Uniform Securities Act, the Uniform Child Custody Jurisdiction and Enforcement Act, and the Uniform Interstate Family Support Act. Mike was first appointed to the ULC from Delaware in 1995. Since then, the drafting committees that he has served on have produced the Uniform Limited Liability Company Act, the Revised Uniform Commercial Code (UCC) Article 9, and the Revised UCC Articles 3 and 4. He is a former Chair of the ULC Legislative
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Celebra ti n
g
Ove
r 70 Yea
rs
vice
Bayhealth Medical Center Nurses Earn Honors During awards ceremonies at the Modern Maturity Center in Dover, ten Bayhealth
Certified PubliC ACCountAnts & Advisors
Ser
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Back to Basics Adds Tutoring Center in Newark In August, Back to Basics Learning Dynamics, Inc added a second tutoring center in Delaware, located on the campus of the Independence School at 1300 Paper Mill Road in Newark, Delaware. “This growth will allow easier access to one-on-one tutoring for new Back to Basics’ clients in the more southern half of New Castle County,” says Back to Basics’ founder and president, Beverly Stewart. “Our goal is for our students to spend more time learning, not traveling.” Back to Basics’ new location will be available for year-round tutoring, Monday through Friday. During the school year, hours are 3:15 p.m. to 9:30 p.m. and summer hours are 7 a.m. to 7:45 p.m.
Unit Clinical Nurse Specialist Angeline Dewey (Advance Practice Nurse Finalist), Kent General Hospital 3-East Medical-Surgical Nurse Taffi Lang (New Graduate Nurse Finalist), Milford Memorial Hospital Nurse Educator/Preceptor Deborah O’Neill (Nurse Educator Finalist), Kent General Hospital Clinical Patient Care Services Coordinator Judy Pekasiewicz (Nurse Leader Finalist), Milford Memorial Hospital Intensive Care Unit Clinical Patient Care Services Coordinator Tanya Robinson (Acute Care Critical Finalist), Milford Memorial Hospital 2-West MedicalSurgical Nurse Ashley Samsel (New Graduate Nurse Finalist), Milford Memorial Hospital Intensive Care Unit Nurse Annelisa Winston (New Graduate Nurse Finalist) n
nurses were finalists and three Bayhealth nurses earned a Delaware Excellence in Nursing Practice Award. The award recognizes nursing professionals who consistently promote, excel and bring a positive approach to their area of practice. Bayhealth nurses earning recognition this year as winners included Kent General Hospital Cardiac Cath Lab Clinical Patient Care Services Coordinator Jennifer Taylor (Acute Care Critical Award Winner), Kent General Hospital Medical-Surgical Nurse Kevin Wiley (New Graduate Nurse Award Winner), and Bayhealth Senior Vice President and Chief Nurse Executive Bonnie Perratto (Nurse Leader Award Winner). Finalists included: Kent General Hospital Intensive Care
of
Sydnor Promoted to VP of External Affairs at Beebe Beebe Medical Center is pleased to announce that Alex Sydnor, executive director of the Beebe Medical Foundation, has assumed additional responsibilities as vice president of external affairs. In this capacity, he oversees the marketing and communications functions and is responsible for the facilitation of strategic planning efforts for Beebe Medical Center. He remains a member of the executive staff and executive director of the Beebe Medical Foundation, the fundraising and development arm for Beebe Medical Center. As Executive Director of the Foundation since 2007, Sydnor has been a champion for Beebe Medical Center, encouraging philanthropy and uniting the Medical Center with the communities that it serves. He has increased donations from patients and their families, support from private foundations, and has expanded outreach to those donors who give bequests and other estate planning gifts. His most notable accomplishment for the Beebe Medical Foundation has been the Nursing Education Campaign, which he has planned, launched and managed, and
which most recently earned the largest gift in the history of Beebe Medical Center--a $3 million donation from MaRan Foundation, established by Peggy and Randall Rollins. “Our focus at Beebe Medical Foundation is always on reaching the community that is served by Beebe Medical Center,” Sydnor says. “That is the same goal of the Marketing and Communications Department. I’m confident that our patients, supporters, and Beebe Medical Center will be served better by managing these outreach functions as one.”
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Committee, a former Chair of the ULC Scope and Program Committee and is a past ULC Vice President. Mike just completed a two-year term as Chair of the ULC Executive Committee, the governing body of the ULC, and the committee responsible for implementing the policies adopted by the ULC at its meetings.
Sinc
e 19 3 9
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Coverrossiter.com
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(302) 656-6632
Wilmington Office: 62 Rockford Road • Suite 200 • Wilmington, DE 19806 NEW Middletown Office: Bunker Hill Professional Centre II 102 Sleepy Hollow Drive • Suite 201 • Middletown, DE 19709
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NEWS CHAMBER STATE
State Chamber Scene Leadership Luncheon
Leadership Luncheon
May 24, 2011
May 24, 2011
from left: John Taylor of the Delaware State Chamber of Commerce, Delaware Department of Education Deputy Secretary Daniel Cruce, Delaware Teacher of the Year Joseph Masiello, Cabella Calloway, Joseph Masiello, Sr. Photo by Matt Amis
from left: Andrew Langsam, Cabella Calloway, Tyler Faux Dugan at the DSCC Leadership Luncheon. Photo by Matt Amis
Leadership Luncheon
Dogfish Head Evening Mixer
May 24, 2011
June 8, 2011
from left:
Delaware Teacher of the Year Joseph Masiello of Cab Calloway School of the Arts poses with students at the DSCC Leadership Luncheon at the DuPont Country Club in Wilmington. Photo by Matt Amis
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Dogfish Head President Sam Calagione gives a tour of his Milton brewery to the attendees at the DSCC Evening Mixer. Photo by Denee Crumrine
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STATE CHAMBER
Networking Breakfast
June 8, 2011
July 12, 2011
from left:
Dawn Schatz of Appoquinimink Counseling Services, Pam Cornforth of the Ronald McDonald House of Delaware, Jon Bell of Better Business Bureau of Delaware, Inc., and Barbara Loeslein of the Ronald McDonald House of Delaware enjoy the Dogfish Head DSCC Evening Mixer. Photo by Denee Crumrine
Sheronda Phillips of YMCA Delaware and Janette McGowan of the University of Phoenix enjoy the DSCC Networking Breakfast at the University of Phoenix Wilmington campus. Photo by Matt Amis
End-of-Session Legislative Brunch
End-of-Session Legislative Brunch
June 15, 2011
June 15, 2011
Keynote speaker Joseph R. “Beau” Biden, III. presides over attentive listeners at the 2011 End-of-Session Legislative Brunch at Dover Downs. Photo by Denee Crumrine
The crowd looks on as Senate President Pro Tempore Tony Deluca addresses them at the DSCC End-of-Session Legislative Brunch at Dover Downs Hotel & Casino. Photo by Denee Crumrine
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NEWS
Dogfish Head Evening Mixer
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NEWS CHAMBER
Welcome New Members
STATE
African Wood, Inc.
Trade Association
Finance Professionals
Mr. David F. Amakobe 1201 N. Orange Street Suite 902 Wilmington, DE 19801 www.afrwood.com
Business Consulting Services
Boscov’s Travel Center
FMP Media Solutions, Inc.
Travel Agency
Ms. Barbara Edens 4737 Concord Pike # 100 Wilmington, DE 19803 www.boscovs.com
Mr. Austin Carter 1201 N. Orange St. Wilmington, DE 19801 www.financeprosllc.com
Webcasting/B2B Video Production Mr. Chuck Ward 1201 N. Market St. Suite 400 Wilmington, DE 19801 www.fmpmedia.com
Delaware Mentoring Council
Fran Romer Tutoring
Dr. Robert Andrzejewski 540 Dennis Lane Hockessin, DE 19707 www.delawarementoring.org
Ms. Fran Romer 2903 N. Franklin Street Wilmington, DE 19802
Nonprofit Organization
Diamond State Media
Multimedia Presentation Equipment
Mr. Nick Brodzinski 316 W 19th St. Wilmington, DE 19802 www.diamondstatemedia.com
Educational Products, Programs & Services
Frog Hollow Golf Club & Banquet Facility
Golf/Country Clubs
Ms. Carmel Stephano 1 East Whittington Way Middletown, DE 19709 www.froghollowgolfclub.com
EMC Corporation
Mr. Robert A. DiRita, Jr.
300 Conshohocken State Road Suite 700 West Conshohocken, PA 19428 www.emc.com
Ms. Nancy Solero 300A West Ninth Street Wilmington, DE 19801 www.engage3sixty.com
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Ms. Debbie Doordan
100 W. Tenth St. Wilmington, DE 19801 www.innovativeschools.org Institute of Chartered Accountants and Administrators
Professional Associations Mr. Mufutau Adebowale 3422 Old Capitol Trail Suite 700 Wilmington, DE 19808
POS Tuning North America, LLC
Manufacturers
Mr. Daniel Gonschorrek 173 Edgemoor Road Wilmington, DE 19809 www.postuning.com Technotextus LLC
Translators
Mr. Alexander Alexeev 1201 N Orange St Suite 7100 Wilmington, DE 19801 www.technotextus.com
ionRISK, LLC
Security Services
The Carpet and Rug Institute
Mr. Michael DaGrossa 1601 Concord Pike Suite 78 Wilmington, DE 19803 www.ionrisk.net
Ms. Jennifer L. Mendez 1530 Wilson Blvd. Suite 690 Arlington, VA 22209 www.carpet-rug.org
Kumon of Bear and Hockessin
The Franklin Company
Mr. Sonali Pandit 213 Peoples way Hockessin, DE 19707 www.kumonbear.com
Mr. Edgar Zayas 3801 Kennett Pike Building C-109 Wilmington, DE 19807 www.franklin-tech.com
Educational Products, Programs & Services
Employment Agencies – Exeucitve Search
LifeTree Group, LLC GDF Suez Energy Resources
Energy Services
Mr. Todd Christ 137 Fox Hollow Drive Magnolia, DE 19962
engage3sixty, LLC
Marketing Consultants
Innovative Schools
Global Kompass Strategies
Business Consulting Services Mr. Michael Marquardt 180 Brecks Lane Greenville, DE 19807 www.globalkompass.com
Training & Development Mr. Nathan Eckel PO Box 6251 Wilmington, DE 19804
Paul J. Renzi Masonry
Masonry & Stonework Mr. Paul J. Renzi 3321 Choachman Rd Wilmington, DE 19803 www.renzimasonry.com
Weymouth, Swayze & Corroon Insurance, Inc.
Insurance Agents, Brokers & Services Mr. Richard F. Corroon 5710 Kennett Pike Wilmington, DE 19807 www.wscins.com n
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Now’s the time to get a FREE QUOTE for the Delaware State Chamber Health Plan.
YOUR
CUSTOMERS
ARE OUR
Call (302) 576-6580 for more information. Request a Quote for this exclusive plan just for DSCC members.
For more information, visit www.dscc.com/chamber/health_plan.aspx
READERS JEALOUS
THE MOST POWERFUL MEDIA COMPANY IN DELAWARE
Blue Cross Blue Shield of Delaware is an independent licensee of the Blue Cross and Blue Shield Association.
The Delaware Drug Card
The News Journal Media Group reaches 9 out of 10 adults.* That’s
from the Delaware State Chamber of Commerce
more
No application! Everyone qualifies! Simply take this pre-activated card to your pharmacy for up to 75% discount on all FDA-approved prescription drugs.
company in Delaware. Let us help
FREE Delaware Drug Card instructions: 1. There are no forms to fill out. Simply present the Delaware Drug Card at your pharmacy along with your prescription or refill to receive a discount. Please visit our website www.dscc. com/chamber/prescription_drug_discount_card.aspx for the list of available regional and national pharmacies that includes Walgreens, CVS, Target, Walmart, Kmart, Safeway and more.
than
any
other
media
you connect with your new and existing customers.
Contact Eric Mayberry, vice president of advertising at 302-324-2631 or emayberry@delawareonline.com.
2. The pharmacy should keep your Delaware Drug Card information on file in their computer system, but please carry it with you in case you need to provide the information again or change pharmacies. 3. Vendor Sponsor: M Insurance Services. For questions or more information, call 1-866-837-6655. The Delaware Drug Card will provide savings of up to 75% on prescription drugs at over 50,000 pharmacy locations across the country. This card is a point of sale discount plan and does not expire. This program is not insurance.
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*New Castle County adults.
Source: Thoroughbred Research, 2010.
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NEWS
Delaware State Chamber of Commerce
CHAMBER
Small State. Big Benefits.
The State Chamber Health Plan
STATE
The cost of employee health care is a top concern among Delaware business owners. DSCC has devised an affordable, quality health care plan for its members. Blue Cross Blue Shield of Delaware announced new reduced rates and added an additional lower-cost plan choice. Visit www.dscc.com/healthplan. htm today or call (302) 576-6580 for more details. Prescription Drug Discount Card
The Delaware Drug Card will provide savings of up to 75 percent on prescription drugs at more than 50,000 pharmacy locations across the country. The Delaware Drug Card has no restrictions to membership, income or age, and you are not required to fill out an application. This program helps all residents of Delaware afford their prescription medications. For more information, go to www.dscc.com/rxdiscount.htm. Discounted Cell Phone products and Service
State Chamber members can get a 10-percent discount from T-Mobile on qualifying monthly recurring charges and other special offers. Email Melissa Williams at melissa.williams2@tmobile.com to learn more about this benefit. Notary Service
Did you know that Notary Public services are free for Chamber members? Call (302) 655-7221 to make an appointment to stop in for a notary seal on your documents. W.B. Mason Office Supplies
W.B. Mason offers Chamber members exclusive deep discounts off their most commonly used items. Discounts are up to 90 percent. Contact Doreen Miller for more information at doreen. miller@wbmason.com or (888) 926-2766, ext. 8358. Blood Bank Membership
Member companies with five employees or less are offered unlimited group coverage in the Blood Bank of Delmarva. Call (302) 655-7221 for more information.
DSCC Affinity Credit Card with WorldPoints Rewards
The DSCC affinity card by Bank of America is a business credit card offered exclusively to State Chamber members that also offers a rewards program for discounted airline tickets, free hotel nights and car rentals and more. The Chamber affinity card with WorldPoints® lets members combine points from personal and business cards to get rewards even faster. Call (800) 598-8791 to apply, mention priority code FABLHRAQ. dental and vision plan
Dominion Dental Services provides dental and vision benefits on a group and individual basis with competitive, memberexclusive rates. Dental care coverage for most diagnostic and preventive services is 100 percent with up to 80 percent coverage for restorative care including fillings, root canals, crown and bridge work, periodontal treatment, oral surgery and more. Go to www.dscc.com/chamber/dental_plan.aspx or call (888) 518-5338 for more information. No application fee for DSCC members. Constant Contact Email Marketing Service
State Chamber members are eligible to receive discounts on their Constant Contact account subscriptions. Members can save 20 percent if they prepay for 6 months and 25 percent if they prepay for 12 months. That is a 10-percent deeper discount than what is available to other customers. To sign up, visit the Constant Contact link on the State Chamber’s members-only page or call (866) 876-8464 to activate your member discount. Access full details on these benefits of membership in the membersonly section of the DSCC website. For more information about obtaining your company’s members-only login credentials, please email webmaster@dscc.com. n
Certificate of Origin Documents
Certificate of Origin documents are $20 for Chamber members ($100 for non-members). Call (302) 655-7221 for more information.
Member-to-Member Discount Directory
Delmarva Broadcasting Company
and services to fellow members. To see the full list of discounts
Fifteen percent in bonus airtime on commercial orders placed by new advertisers on any Delmarva Broadcasting radio station. Contact Mike Reath at mreath@dbcmedia.com or call (302) 478-2700 for more information.
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State Chamber members offer substantial savings on products
online, visit www.dscc.com and click on Member2Member Discounts.
S epte mbe r / O c tobe r 2 0 1 1 D e l a w a r e B u s i n e s s
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STATE
Chamber Committees & Forums
CHAMBER
State Chamber members play a visible, active role in the business community by serving on committees. If you would like to get involved, contact the committee’s Chamber representative or register
NEWS
online at www.dscc.com.
Ambassador Committee: The Ambassador Committee is a specially chosen group of volunteers that assists in increasing membership and retention, and acts as a liaison between the State Chamber staff and the membership at large. Contact: Chuck James at (302) 576-6562 or cjames@ dscc.com.
This committee identifies group-oriented benefits, such as health care coverage, dental and vision care, discounted office supplies, phone service, direct mail, radio advertising and much more to help Chamber members be healthy and competitive. Contact: Denee Crumrine at (302) 576-6564 or dcrumrine@ dscc.com.
Benefits & Services Committee:
This committee provides practical, valuable and affordable education and development programs to help existing members and potential members be more successful. Contact: Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
Education & Development Committee:
The Employee Relations Committee: This committee meets each month and brings in knowledgeable experts to discuss ever-changing labor and employment laws and regulations that impact all Delaware businesses. The interaction between speakers and committee members provides a cost-effective and efficient way to obtain up-to-date information that helps employers create or modify personnel policies and procedures before legal problems arise. Contact: Greg Gross at (302) 576-6568 or ggross@dscc.com. Environmental Committee: Working closely with the Department of Natural Resources and Environmental Control (DNREC), members are involved in the review and shaping of environmental legislation and regulation. Contact: Greg Gross at (302) 576-6568 or ggross@dscc.com.
Members discuss key health care issues facing Delaware businesses and provide feedback to the Chamber legislative team to assist in formulating policy. Contact: Matt Amis at (302) 576-6566 or mamis@dscc.com.
Health Care Committee:
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Provides a forum to discuss issues affecting Delaware holding companies on the state and national levels. Contact: Matt Amis at (302) 576-6566 or mamis@dscc.com.
Holding Company Committee:
Members, lobbyists and legislative representatives work together to address legislative issues of interest to Chamber members. Monthly lunchtime meetings feature guest speakers who cover current topics of interest to the business community. Contact: Greg Gross at (302) 576-6568 or ggross@dscc.com.
Legislative forum:
Tax Committee: This committee reviews tax legislation and lobbies for the reduction of personal and business taxes in Delaware. Contact: Greg Gross at (302) 576-6568 or ggross@ dscc.com. Transportation Committee: The transportation committee creates a unified voice when making recommendations to the Delaware Department of Transportation. Contact: Greg Gross at (302) 576-6568 or ggross@dscc.com.
The Delaware State Chamber of Commerce’s newest committee was formed to encourage young executives in Delaware to be involved in the Chamber, network with other young professionals and further their business growth. The Young Executives Committee, for professionals between the ages of 21 and 40, aims to develop Delaware’s young workforce through professional business networking and personal growth. Contact: Denee Crumrine at (302) 576-6564 or dcrumrine@dscc.com.
Young executives committee:
Women in Business forum: The Women in Business Forum was formed to forge relationships, break boundaries and build a better business environment for women in our community. Former guest speakers include First Lady Carla Markell, Gov. Ruth Ann Minner, Family Court Chief Judge Chandlee Kuhn, State Reps. and Sens., and business leaders. Contact: Denee Crumrine at (302) 576-6564 or dcrumrine@ dscc.com. n
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For Assistance, Call the Chamber The State Chamber of Commerce staff works for you, serving nearly 2,800 member companies and organizations statewide. This State Chamber staff directory lists phone numbers and Email addresses, as well as individual areas of responsibility. If you need business assistance or information, please don’t hesitate to call.
James A. Wolfe President & CEO
A. Richard Heffron Sr. Vice President Government Affairs
576-6563 rheffron@dscc.com
Gregory L. Gross Director of Government Affairs Employee Relations Committee Environmental Committee Legislative Forum Tax Committee Transportation Committee
Janine G. Sorbello Sr. Vice President Education & Exec. Director, The Partnership Business Mentoring Alliance Principal for a Day Teacher Externship Superstars in Education
576-6575 jsorbello@dscc.com
Chuck James Account Executive
Marianne K. Antonini Sr. Vice President Finance & CFO
576-6560 jwolfe@dscc.com 576-6567 mantonini@dscc.com
John H. Taylor, Jr. 576-6590 Sr. Vice President & jtaylor@dscc.com Exec. Director, Delaware Public Policy Institute Denee Crumrine Program & Communications Specialist Young Executives Committee Small Business Alliance Cheryl Corn Executive Assistant to the President Linda D. Eriksen Accounting Associate Matt Amis Communications Manager Delaware Business Production Website Health Care Committee Holding Company Committee
576-6564 dcrumrine@dscc.com
576-6572 ccorn@dscc.com
576-6568 ggross@dscc.com
576-6562 cjames@dscc.com
Lisa Prickril Events Manager Young Executives Committee
576-6586 lprickril@dscc.com
Arlene M. Simon Account Executive
576-6576 asimon@dscc.com
Bill Stephano Director of Membership
576-6574 bstephano@dscc.com
Patrina Wallace Information Secretary
655-7221 pwallace@dscc.com
Miller Publishing, Inc. Fred Miller President, Miller Publishing, Inc. Advertising Sales
576-6579 fmiller2@dscc.com
576-6569 leriksen@dscc.com 576-6566 mamis@dscc.com
Delaware State Chamber of Commerce 1201 N. Orange Street, P.O. Box 671 Wilmington, DE 19899-0671 (302) 655-7221 / Fax (302) 654-0691 (800) 292-9507 Kent & Sussex counties www.dscc.com Blog: dscc.wordpress.com facebook: facebook.com/delawarestatechamber flickr: flickr.com/dscc twitter: @Destatechamber
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We can each make a difference. We support those who do. For more than 100 years, the Wilmington Trust corporate family has been privileged to work with, and support, individuals and organizations committed to providing quality of life and opportunity to all members of our communities. In our second century of serving clients, our commitment to improving the lives of our neighbors remains steadfast. We are proud to support the
Delaware State Chamber of Commerce
Chris Scarpitti–302.651.8858
Š 2011 Wilmington Trust Corporation.
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