July/August 2016 $3.00
Periodicals A Publication of the Delaware State Chamber of Commerce
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Mike Uffner and Matt Kersey cut the ribbon at Chevrolet of Dover, located at 1450 S. DuPont Highway. The acquisition is a new affiliate dealership of AutoTeam Delaware. PHOTOGRAPH BY ANDRE LAMAR
In this Issue Features DELAWARE’S COASTAL ZONE ACT: PATH FORWARD ............................................... 4 RESTAURANT, MEETING & BANQUET GUIDE ........................................................... 15 Your go-to guide for some of the state’s best places to eat, party, or host an event.
2016 SUPERSTARS IN BUSINESS APPLICATION ..................................................... 29 Is your small business or nonprofit organization super? Apply today!
GUIDE TO HIGHER EDUCATION ................................................................................ 39 Delaware Tech celebrates 50 years
Departments President’s Message .............................. 2 Legislative Priority .................................. 3 Long-Term Budget Woes Predicted Member News and Notes ...................... 6 Business Spotlight: Health Insurance Associates Nonprofit Spotlight: SoDel Cares Welcome New Members ........................ 8 Chamber Scene ..................................... 10 Newsbites ............................................... 53 Calendar ................................................. 56 Chamber Committees .......................... 57
BYJOHN SWEENEY
INSURANCE & FINANCIAL SERVICES ...................................................................... 46
Chamber Member Benefits ................. 58 For Assistance, Contact the Chamber .......................................... 60
On The Cover Delaware Tech celebrates 50 years. COVER DESIGN BY DELAWARE TECH VISUAL COMMUNICATIONS STUDENT JACOB ROSE
DELAWARE BUSINESS
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Volume 21, Number 4 / Delaware Business (USPS 012098) (ISSN 153253542) is published bi-monthly by the DSCC Center for Business Management. Subscription price is $18 a year (included in membership dues). Known office of publication is 1201 N. Orange St., Suite 200, Wilmington, DE 19801. Periodicals postage paid Wilmington, DE 19850. Postmaster: Send address changes to Delaware Business, c/o DSCC Center for Business Management, P.O. Box 671, Wilmington, DE 19899-0671. Telephone (302) 655-7221.
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DELAWARE BUSINESS
Message from the President “Rhetoric with an appropriation becomes policy” Several years ago a few lobbyists were standing around in Legislative Hall discussing what issues were important that year. A rookie lobbyist announced that “This year it will be all about the money” and a former Rich Heffron House member who subsequently spent several years lobbying replied “Every year it’s all about the money.” With the current revenue picture looking less than promising for the current fiscal year carrying over into the next couple years the reality of the every year comment hits home. The fact is that according to the last couple of DEFAC reports revenue growth over the next two fiscal years will be less than one percent. So essentially revenue growth is flat. With expenses such as Medicaid, personnel benefits, corrections and education rising, unless something changes quickly the current state budget and revenue structures are not sustainable. This is highlighted in the annual George Mason University Mercatus Center Study that rates each state on its fiscal health. Based on five areas related to a state’s current and future fiscal condition, Delaware has dropped from 30th last year (based on 2013 data) to 38th this year. Delaware was only one of two states, the other being Iowa, that dropped five or more places. Driving this dip in ranking is that the long-term solvency of our state is ranked 40th. More worrisome is that the budget solvency and service-level solvency are ranked 46th. This past legislative session we have seen where tight revenue expectations there were appropriation driven policy decisions such as the cuts in programs like early childhood education and addiction treatment. Next year is expected to be even more difficult. It is essential that the business community play a partnership role in addressing the fiscal problems that will affect all Delawareans. As we at the State Chamber have repeated on numerous occasions, this process will not be easy and everyone will feel some pain in order to see some gain. With this in mind on to the 2016 election.
EDITORIAL STAFF Salvatore J. “Chip” Rossi Chairman
A. Richard Heffron President
Christina Jones Graphic Design
BOARD OF DIRECTORS Donald T. Fulton Salvatore J. “Chip” Rossi George J. Weiner Bank of America Associates VICE CHAIR Martha S. Gilman Gary R. Stockbridge Gilman Development Delmarva Power Company TREASURER Michael Houghton Barry Crozier Morris, Nichols, Arsht & Belfint, Lyons & Shuman Tunnell, LLP CHAIR
Scott Malfitano CSC – Corporation Service Company Nicholas Marsini PNC Bank, Delaware, Retired Chad Moore The Bellmoor Inn & Spa Dennis M. Salter Summit Realty Advisors, Inc.
Mark Stellini Assurance Media, LLC Mark Turner WSFS Bank Richelle Vible Catholic Charities of Delaware Katie Wilkinson Fulton Bank, N.A.
BOARD OF GOVERNORS William R. Alan Delaware Community Foundation
John (Jack) Healy III Healy Long & Jevin, Inc.
Theodore J. Prushinski Citizens Bank, N.A.
Tony Allen Bank of America
Rita P. Hollingsworth
James Randall Caldwell Staffing
Stephanie Andrzejewski AstraZeneca Pharmaceuticals LP
Timothy J. Houseal Young Conaway Stargatt & Taylor, LLP
Steve Baccino Delmarva Power
Christopher L. Kenny ShopRites of Delaware
Robert (Rob) Rider, Jr. O.A. Newton
Michael B. Berardi Wohlsen Construction Company
Richard Kenny ShopRites of Delaware, Retired
John S. Riley Ashland, Inc.
Murray Berstein Nixon Uniform Service, Retired
Bernhard Koch AAA Mid-Atlantic
William B. Robinson George & Lynch, Retired
Julian H. “Pete” Booker The SmartDrive Foundation
Nicholas P. Lambrow M&T Bank
Richard D. Rowland Rowland, Johnson & Co., PA
Jennifer Gimler Brady Potter Anderson & Corroon LLP
Richard H. LaPenta Insurance & Financial Services, LTD
Rhett Ruggerio Ruggerio Willson & Associates, LLC
Dr. Mark T. Brainard Delaware Technical Community College
Stephan Lehm VanDemark & Lynch, Inc.
Michael Ratchford W.L. Gore & Associates, Inc.
Greg Sawka Bancroft Construction Company
Kevin C. Broadhurst Comcast
Alan Levin SoDel Concepts
Robert L. Byrd The Byrd Group
Renee Lewandowski Agilent Technologies
Fred C. Sears, II Delaware Community Foundation Retired William Smith Environmental Alliance
Timothy J. Constantine Highmark Delaware, BCBS
Andy Lubin Delaware Financial Group
W. Laird Stabler, III Laird Stabler & Associates, LLC
Thomas J. Cooper Cooper Realty Associates
Hinton J. Lucas, Jr. DuPont, Retired
Grace Stockley FideliTrade, Incorporated
Charlie Copeland Associates International, Inc.
William E. Manning Saul Ewing, LLP
Richard K. Struthers Ashford Point
Ernest Dianastasis CAI
Guy Marcozzi Duffield Associates, Inc.
Dian C. Taylor Artesian Water
Brian DiSabatino EDiS Company
Paul M. McConnell McConnell Development, Inc.
James A. Tevebaugh Tevebaugh Associates
E. Andrew Disbatino EDiS Company, Retired
Bonnie Metz Verizon, Delaware
William M. Topkis
Denis Dunn AT&T Delaware
Calvert Morgan, Jr. WSFS Bank
G. Kevin Fasic Cooch & Taylor, P.A.
Peter Morrow The Welfare Foundation
Jeffrey M. Fried Beebe Healthcare
Terry Murphy Bayhealth Medical Center
Julie Garner AstraZeneca Pharmaceuticals LP
Janice E. Nevin, M.D, MPH Christiana Care Health System
Dave Hargadon TD Bank
Brian Nixon Invista
Pete Hayward University of Delaware Retired
Roy Proujansky, MD Nemours Children’s Healthcare System
Michael S. Uffner AutoTeam Delaware Clinton Walker Barclaycard US William S. Wallace JPMorgan Chase Robert W. Whetzel Richards, Layton & Finger Stuart Widom Calpine Harry L. Williams Delaware State University
STAFF
The mission of the Delaware State Chamber of Commerce is to promote an economic climate that strengthens the competitiveness of Delaware businesses and benefits citizens of the state. The Chamber will provide services members want; it will serve and be recognized as the primary resource on matters affecting companies of all sizes; and it will be the leading advocate for business with government in Delaware.
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A. Richard Heffron President
James DeChene Director, Government Relations
Chuck James Senior Vice President, Membership
Marianne K. Antonini Sr. Vice President & CFO
Mark A. DiMaio Director, The Partnership, Inc.
Fred Miller Advertising/Retention
Cheryl Corn Executive Assistant to the President, Senior Vice President, Communications
Linda D. Eriksen Accounting Associate
Bill Osborne Interim President, DPPI
Ken Evans Account Executive
Kelly Wetzel Program & Communication Specialist
DELAWARE STATE CHAMBER OF COMMERCE 1201 NORTH ORANGE STREET, P.O. BOX 671 • WILMINGTON, DE 19899-0671 (302) 655-7221 • (800) 292-9507 • WWW.DSCC.COM
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LEGISLATIVE PRIORITY
Long-Term Budget Woes Predicted
PHOTO BY DICK DUBROFF/FINAL FOCUS
BY JAMES DECHENE
THIS YEAR’S BUDGET went through a difficult process, made more so by an election year. The members of the Joint Finance Committee faced, at the time of this writing, a $70 million budget shortfall between actual revenues and the Governor’s recommended budget. In addition, the funding wish list in front of JFC totaled roughly $160 million, meaning there was almost a quarter billion dollar gap between what legislators requested above the Governor’s recommended budget and what they could afford. Even more troubling is DEFAC’s forecast for negligible economic growth, less than 1% each year, over the next three years. Coupled with a recent Mercatus study comparing state’s short and long term fiscal health that showed Delaware as one of two states to suffer a significant drop year over year, from 30th to 38th, and the picture looks bleak for budgets going forward. The State Chamber of Commerce has put forward some ideas on areas to help Delaware meet its economic potential, including modifying state employee health plans to help offset consistent double digit increases in plan costs year after year, to remove or reduce the tax credit on retirement income, modernizing the DELAWARE BUSINESS
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Coastal Zone Act to help spur economic development, streamline the permitting process to be easier and faster in order to help businesses who want to locate here to do so, and to increase the availability of natural gas and broadband in Sussex County to entice businesses to locate throughout the state. To date, none of these proposals have gained traction in the General Assembly, but the simple fact remains that proactive measures must be taken to safeguard Delaware’s future. The last few years have seen last minute funding battles for programs totaling less than one half of one percent of the overall budget, and this year will most likely be no different. Difficult choices will need to be made not only this year, but also by the next governor and general assembly, on how to jump start Delaware’s economy. The State Chamber, the Delaware Public Policy Institute, The Delaware Business Roundtable and others have ideas and we will continue to bring them forward for discussion and debate. We understand there are no easy answers, but we also know that employers across the state have faced similar choices and have had to make their own difficult decisions to adapt and survive. 3
Delaware’s Coastal Zone Act: Path Forward BY COLLIN O’MARA
“I HAD NO IDEA that Delaware has all this!” exclaimed Interior Secretary Ken Salazar during a flight over the Delaware Bayshore that we took together with Governor Markell and Senator Carper in 2012. Secretary Salazar had enjoyed past visits to Wilmington, Newark, and our beaches, but he was simply blown away flying over mile after mile of pristine wetlands and meandering creeks—punctuated by thousands upon thousands of shorebirds dotting the shoreline. His utterance reflected an immediate appreciation of the vast ecological and economic value of this remarkable region, which he declared a “national treasure.” It was this tranquil beauty of our state’s coastal resources that Governor Russ Peterson sought to preserve from industrial development when proposing the Coastal Zone Act in 1971. And it’s indisputable that the Act has achieved this primary purpose. Yet a lot has changed in 45 years. Extreme storms and sea-level rise threaten to inundate Delaware’s tidal wetlands and coastal communities. Abandoned industrial facilities scar Route 9, while their legacy pollution contaminates ground water supplies. Landmark environmental laws, like the Clean Air Act and the Clean Water Act, minimize pollution to our air, waterways, and land. And the biggest driver of land conversion is housing—not commercial development. At the same time, our economy is changing rapidly. Under Governor Markell’s tireless leadership, Delaware has experienced significant job growth since 2008 and our unemployment rate is currently the lowest in the region. There has been steady job growth in the service sectors, especially financial services, but a shrinking proportion of well-paying manufacturing, construction, and research and development jobs—and, as a result, average wages are lower than a decade ago. As some Delawareans take lower wage jobs, others are opting out of the labor force, leaving many families struggling and increasing demand for government assistance (costs for which are outpacing sluggish and increasingly shaky revenues). Some of these shifts are a direct result of global economic forces and corporate consolidations; others are specific to Delaware, such as underinvestment in infrastructure; a complex local, county, and state regulatory environment; limited locations to site industrial facilities; and an emerging—but underdeveloped— innovation and entrepreneurship culture. These current environmental and economic realities must inform any discussions about the Coastal Zone Act or regulations, so we prioritize solutions that will 4
both strengthen the economy and enhance our renowned natural resources. Here are four specific areas that should be part of any conversation: Cleaning up abandoned industrial sites: It was never the intention of the Coastal Zone Act to leave behind an industrial graveyard of abandoned facilities. Worse yet, the soils under many of these sites are leaching toxic pollution into the groundwater—and in some cases our drinking water. Cleaning up these specific sites through DNREC’s highly effective Brownfields program, which leverages private sector investment, and then allowing the sites to be redeveloped and reused would be a win-win: a healthier environment and more places to create well-paying jobs. Improving the predictability of the regulatory process: States across the country are working hard to provide a predictable and efficient process to foster economic development. By comparison, there remains uncertainty about which activities are allowable under the Coastal Zone Act regulations, combined with a confusing offset program and a multi-layered
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appeals process that often takes multiple years—all of which can dissuade even the cleanest operations from creating jobs in the region. Allowing the remediation and reuse of existing contaminated sites (while continuing to preserve undeveloped land), having appeals go directly to the Courts rather than through an intermediary board, and replacing the current offsets process with a simpler and more predictable mitigation fee—would collectively catalyze economic development and help restore our natural resources. Investing in resilience: Natural defenses, like wetlands, dunes, and living shorelines, provide invaluable protection for coastal communities and facilities during extreme storms. We can drive investments in resilience (as well as site remediation) by shifting away from the complex current regulatory offset program and allowing the “net-environmental benefit� requirement to be fulfilled through a straight-forward mitigation fee or clean up and resilience improvements. Also, given our vulnerabilities to storms and sea-level rise, we should be much more mindful about where (and how) we build housing and facilities, so we’re not putting families or workers in harm’s way and creating future taxpayer liabilities. Building our Bayshore ecotourism economy: Every year, millions of visitors race down Highway 1 to get to our world-class beaches. As Secretary Salazar noted, folks have no idea that they are passing some of the most amazing birding, hiking, canoeing, biking, fishing, and duck hunting opportunities on the East Coast. By building upon the tourism invest-
affidavit
ments by Governor Markell, we could attract tens of thousands of visitors to enjoy the region’s unique ecotourism opportunities, which would create thousands of jobs and strengthen our picturesque Bayshore communities. Delaware’s Coastal Zone Act is one of our most important laws and any proposed change to the regulations or statute should not be taken lightly. By making improvements that remediate damaged natural resources and bolster coastal resilience, while spurring much-needed job creation, we will leave a legacy of which we can all be proud. Q Collin O’Mara served as Delaware’s Secretary of Natural Resources and Environmental Control from 20092014 where he worked to restore Delaware’s natural resources and strengthen Delaware’s economy. He currently serves as President and Chief Executive Officer of the National Wildlife Federation, America’s largest conservation organization with more than six million members and affiliates in 50 states and territories.
Dick’s familiarity with the business community makes him invaluable for our business needs. Cheryl Corn, Executive Assistant to the President, Senior Vice President, Delaware State Chamber of Commerce
We are consistently pleased with high-quality, creative photos and would highly recommend Final Focus Photography. Lauren E. Kornsey, Marketing Manager Potter Anderson & Corroon LLP
Dick provides a level of attention to detail & a commitment to excellence that matches our approach to practicing law. Kurt M. Heyman, Founding Partner, Proctor Heyman Enerio LLP
Dick & Pam Dubroff have consistently produced results that make our attorneys look great and as a marketing professional, make my job easier. Joanne Owens, Marketing Director Morris James LLP , Attorneys At Law
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Member
news&Notes BUSINESS SPOTLIGHT
Expanding a Legacy BY PAM GEORGE
In the 1980s, Jay Moriello established a company whose name, Health Insurance Associates, left no doubt as to its mission. “We did not want to be a jack-of-all-trades,” said Nick Moriello, Jay’s son, who is now president of the company. “We wanted to specialize.” That doesn’t mean Health Insurance Associates, which is the state’s largest independent health insurance agency, is single-minded. The company developed three markets: individuals who needed to purchase their own health insurance; people on Medicare who need to supplement the plan; and employer health plans. The company, which has offices in Newark and Dover, expanded over the years to provide services to the entire state of Delaware, as well as neighboring counties in Maryland and Pennsylvania. Health Insurance Agency also created a wholesale operation, referred to as a general agency, which serves as the back-office support for about 300 other
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insurance agents and brokers. Some are financial planners. Others are property or casualty insurance agents or independent agents, explained Moriello. But they all need help in order to offer health insurance to their clients, who do business with the agent and not always directly with Health Insurance Associates. In February, Savoy Associates, a 30-year-old regional general agency for employee and individual health benefits and services, purchased the wholesale side of Health Insurance Associate’s business. Savoy, based in northern New Jersey, has seven regional offices in four states. “They wanted to increase their presence in Delaware,” Moriello said. He is a director in the wholesale division and remains president of Health Insurance Associate’s original business. The acquisition offers benefits to Health Insurance Associates and its customers as well. “We’re better able to service our
Once focused on small companies, Health Insurance Associates can now meet the health insurance needs of companies with 220-plus employees in a broader geographic area.
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clients by using Savoy as our back-office support,” Moriello said. “They have many more resources and geographic territories, such as New York and New Jersey, that we didn’t previously have. Additionally, Savoy has a lot to offer larger employers.” Once focused on small companies, Health Insurance Associates can now meet the health insurance needs of companies with 200-plus employees in a broader geographic area. The purchase of the general agency portion of Health Insurance Associate’s business does not affect the clients or the employees in the legacy business. “Health Insurance Associates has not gone away,” Moriello said. “All of the staff is still here. Our business is still in Newark and Dover. We’re just bigger and better than ever.”
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NONPROFIT SPOTLIGHT
SoDel Cares BY MARTHA BOGATY With menus boasting mouthwatering seafood dishes like maple glazed salmon and Mexican style grilled skirt steak fajitas, SoDel Concepts built a successful restaurant group that is wellknown throughout southern Delaware. In addition to their triumphs within the food industry, the restaurant group launched SoDel Cares, a philanthropic effort created to help fundraise for local charities. “SoDel Concepts is very lucky to be located in Delaware, which is such a business-friendly place. Because of that, we feel an obligation to give back to our communities,” said Nelia Dolan, marketing director of SoDel Concepts. Dolan’s words ring true to SoDel Care’s mission. The nonprofit was created by SoDel Concepts to give back to local charities and their community, as well as continue the mission of Matt Haley, the late founder of SoDel Concepts and 2014 recipient of the James Beard Humanitarian of the Year Award. Haley founded the Global Delaware Fund and spent much of his time helping those in need across the world. SoDel Cares is an extension of the Fund, honoring and continuing Haley’s humanitarian work. The nonprofit fundraises for local charities mainly benefitting children, at-risk teenagers and adults re-entering society after prison. After SoDel Care’s creation in late summer 2015, they held their first fundraiser at Fish On in Lewes raising $67,000. A highlight at the fundraiser was a live auction
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Ronnie Burkle, director of operations at SoDel Concepts, introduces the donated Matt Haley motorcycle, a Moto Guzzi, at the live auction in September 2015.
which included Haley’s Italian motorcycle, at-risk and low-income children. selling for $8,500. Proceeds from the event The Harry K. Foundation, a charity went to local causes including Rehoboth created to help children with food Boys & Girls Club, The Freeman Stage at insecurity in local communities, is also a Bayside and Pathways to Success. recipient of SoDel Cares funding. Their SoDel Cares donated $4,000 in 2015 mission is to get a food pantry in every to the Food Bank of Delaware, an school throughout Delaware so children organization that distributes nutritious do not go to school hungry. food to Delawareans in need. In addition, SoDel chose these beneficiaries the organization facilitates a culinary because they align with the values of program, which helps unemployed and SoDel Concepts. Haley cared deeply disadvantaged people gain the skills they about success after prison and the need to work in the food industry. The well-being of children. As SoDel Cares foundation works closely with Meals on continues to evolve and succeed without Wheels Lewes-Rehoboth, providing meals Haley, his values are carried on. for more than 200 homebound residents SoDel Cares second annual fundraiser in the eastern Sussex County region. will be held in September 2016. With SoDel Concepts’ creation of innovative, Primeros Pasos preschool in beautiful meals and now SoDel Cares’ Georgetown is a strategic partner, generous efforts to help the community, where English language learners have SoDel is quickly becoming an impactful the chance to learn in a nurturing contributor in Delaware. environment. SoDel Cares donated $4,000 to Camp Martha Bogaty Barnes, run by DSCC Intern from Marshfield, MA the Delaware Mass Communication and Spanish Studies State Police, for University of Delaware the benefit of
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State council to promote Human Resource Activities. 9
STATE CHAMBER SCENE
BIOMEDICAL/CHRISTIANA CARE PARTNERSHIP CONRAD SCHOOLS OF SCIENCE Pictured: Rob Naylor
Dr. Jack P. Varsalona (right) was the recipient of the John H. Taylor, Jr. Education Leadership Award. He is pictured with Dan Rich (left) and Ralph Ferretti (middle) from the University of Delaware
#Superstar sinEDU
ACCELERATING PRELITERATE ENGLISH LANGUAGE LEARNERS PROGRAM (APELL) INDIAN RIVER SCHOOL DISTRICT Pictured: Nicole DeGirolano, Sylvester Quillen, Dr. LouAnn Hudson, Lori Ott, Karen Oliphant, Diaz Bonville, Stephanie Smith, Cindy Smith, Pattiva Cathell, Dr. Susan Bunting and Nery Holdren
@LopezforD E Proud to b e up w friends an state tonight d DEStateCh colleagues at @ amber Sup erst Education event! #Net ars in De @Governor Markell DE is onto something in improving our school s. Part of that something is collaboratio n we celebr ate tonight #su perstarsined u@ DEStateCh amber @clementc 26 Thanks @D ESt for a fantast ateChamber ic night to celebrate ou r partnersh ips, accomplish ments & d rive to not stop learning! #superstar sinedu
21ST CENTURY STARS STEAM PROGRAM WILLIAM HENRY MIDDLE SCHOOL
@DrMarkB rainard Congratulat ions to all @DEStateC ham Education A ber Superstars in ward Winn ers and Dr Jack Var salona @th eWilmU for your lead ership! Than k you!
Pictured: Valarie Kauffman, Natalie Way, Eugene Montano, Lurleen Black Bryant and Melissa Voshell
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OUTDOOR CLASSROOM F. NIEL POSTLETHWAIT MIDDLE SCHOOL Pictured: Dr. Kristina Failing, Michelle Sell, Derek Prillaman, Todd Klawinski, Dr. Kevin Fitzgerald, Dr. Christine Alois and Dr. Michael Noel Governor Jack Markell and Brian Nixon of Invista smile for the camera at the Superstars in Education reception.
PROJECT SEARCH RED CLAY CONSOLIDATED SCHOOL DISTRICT Paul Herdman of The Rodel Foundation of Delaware presented the John H. Taylor, Jr. Education Leadership Award to Dr. Jack P. Varsalona along with Maria Taylor.
Pictured: Andrea Guest, Lisa Friday, Pamela Ridgeway, Kerry Delgado, Dale Matusevich, Sue Kamrath, Frank Vignuli, Angela Hansen, Nicole D’Ambrosio, Vickie Fischer, Noel Olson, Sarah Celestin, Sandra Miller, Dana Beckton and Secretary Patrice Gilliam-Johnson
TEACHER PROFESSIONAL LEARNING PROGRAM SUSSEX CENTRAL HIGH SCHOOL Pictured: Bradley Layfield, Susan Bunting, John Orlando, Jessica Jackson and Michael League
Rich Heffron presented a check on behalf of The Partnership, Inc. to the Taylor Family Fund to continue John Taylor, Jr.’s good work around education.
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Greg Ballance of Diamond Technologies met with his company’s legislator, Representative Stephanie Bolden, to discuss current legislation that could impact his small business.
DSCC’s Fred Miller poses in the cyrotherapy machine during our networking breakfast at Peak Cryotherapy in n June.
Kevin Fasic of Cooch & Taylor discussed legislation at the Small Business Caucus meeting that the State Chamber and its Small Business Alliance paid special attention to this session. Bills included minimum wage (SB39), earned income tax credit (HB253) and online crowd-sourcing (HB327).
Mike Schwartz of LegalShield (left) and Ralph Petti of Continuity Dynamics (right) test the comfortable chairs at the Habitat ReStore networking breakast in May.
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From left: Representative Daniel Short, Stu Lindner of Artesian Water Company, Christine Schiltz of Parkowski, Guerke & Swayze and Rob Book of Delaware Electric Cooperative at the Small Business Conference & Endof-Session Legislative Brunch on June 7.
Hopkins & Sons’ Chris Rohrer and Diane Rizzo network with attendees at the Small Business Conference & End-of-Session Legisative Brunch, which was held at Dover Downs Hotel & Conference Center.
1
The Chamber presented Representative Deborah Hudson and Senator Brian Bushweller the Small Business Guardian award.
2
1. From left: Mike Vanderslice of Environmental Alliance, Inc., Kevin DiSabatino of DiSabatino Construction, Inc., Ryan Kennedy of Harvey, Hanna & Associates, Inc. and Larry DiSabatino of DiSabatino Construction, Inc.
3
2. From left: Jason Ballance of Diamond Technologies, Inc., Jennifer McKenzie of Assurance Media, LLC, Diane Urban of Gunnip & Company and Ryan Shears of Baker Tilly Virchow Krause, LLP 3. From left: Tina DiSabatino of Wilmington Friends School, Peter Murphy and Charlie Vincent of Innovincent 4. The 4th Annual DYPN Golf Outing had six foursomes golf and network at Deerfield this May. Each foursome consisted of three young professionals and one mentor, who sits on a DSCC board.
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May PN Go 27, 2 016 lf Outin g
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Member
news&Notes Small Business Conference & End-of-Session Legislative Brunch ii The State Chamber hosted the 2016 Small Business Conference & End-of-Session Legislative Brunch on June 7 at Dover Downs Hotel & Conference Center, presented by AT&T. There were 170 business leaders, state dignitaries and elected officials in attendance. The morning session featured a discussion titled Workforce Development: A Driving Force Behind Small Business. The panel was moderated by Denis Dunn, AT&T President of Delaware, Maryland & DC. Panelists included Melanie Augustin, Head of School, Zip Code Wilmington; Paul
Morris, Assistant Vice President, Workforce Development, Delaware Technical Community College; Mark Stellini, Principal, Assurance Media, LLC; Dr. Victoria Gehrt, Superintendent, New Castle County Vocational Technical School District. The panelists stressed the collaboration of businesses, high schools, and colleges to create curriculum that will prepare students for entering the workforce. Much of this is done through work-based training and co-ops. The New Castle County Vo-Tech School District, for example, places 90% of its co-op students with small
businesses. All four panelists agreed that soft skills development is necessary for a successful career path. The brunch featured President Pro Tempore Patricia Blevins and Speaker of the House Peter Schwartzkopf. They provided a legislative update as we approach the end of session in the state legislature. Issues included the budget and House Bill 283, or the Veterans, Skilled Workers, and Community Workforce Act. Another issue Senator Blevins touched upon is the need to create not just jobs, but good-paying jobs in Delaware. Recipients of the Small Business Guardian award were Representative Deborah Hudson and Senator Brian Bushweller.
&
Small Business
Conference
End-of-session
legislative brunch PRESENTED BY:
june 7, 2016
thank you to our sponsors: GOLD:
As of 6/2/16
MEDIA:
SILVER:
BRONZE:
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Restaurant, Meeting & Banquet Guide 2016 The Delaware State Chamber of Commerce’s Restaurant, Meeting & Banquet Guide is a one-stop resource for planning your next event.
Bolognese: homemade rigatoni, tomato, pork, veal, beef, pecorino. Chef Chris Parks. PHOTO BY THOMAS M. NUTTER
Lupo Italian Kitchen 247 Rehoboth Avenue, Rehoboth Beach, DE 19971 www.lupodimarerehoboth.com/ SoDel Concepts is a 2015 Superstar in Business winner! DELAWARE BUSINESS
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Restaurant, Meeting & Banquet Guide
It Starts with a Visit … Q&A with Scott Thomas
DELAWARE BUSINESS magazine recently sat down at The Bellmoor Inn in Rehoboth Beach to chat with our downstate partner Scott Thomas, executive director of Southern Delaware Tourism. What is Southern Delaware Tourism? We are the convention and visitor bureau for Sussex County. As a tourism office, our primary mission is to get more heads in hotel room beds. From an economic development perspective, we like to say, “It starts with a visit”. Once you are here for a visit, it often translates into a residential relocation or sometimes a business relocation or expansion.
cleanest beaches in the country! They are our anchor; our proverbial cruise ship. Our beaches are just the beginning of the experience. Once you are here, we work to spread the message about our various ports of call, our 25 small towns that have unique character and attractions of their own. The other 10% of the market is the business traveler. That is the market we are looking to grow – group events, meetings and retreats. Our objective is to get them here to stay overnight and then extend those nights.
Value of Tourism in Delaware (2014) 8 million visitors 40,830 employees 4th largest private employer
Who is your target audience? We are fortunate to be situated within a 4 hour drive of 27% of the U.S. population. We have a tremendous audience to pull from. As a resort community, about 90% of our visitors come here for leisure travel. The 26 miles of Atlantic coastline, from Lewes to Fenwick Island, is what we tout as our 5 star beaches. The best and 16
$470 million in taxes/fees Without tourism, each Delaware household would pay an additional $1,360 in taxes Credit: Delaware Tourism Office
As you plot your strategy for our 26 miles of coastline – who is the competition? Ocean City, Maryland, Myrtle Beach, South Carolina, the Outer Banks of North Carolina as well as West Virginia. We are trying to carve into the Philadelphia market that travels to the Jersey Shore. Post Super Storm Sandy has been a real opportunity to get some of those travelers who came here for our beaches. We are seeing growth from New York July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
metro as well as growth extending past the Ohio border. Traditionally the Ohioans went due east, but they are starting to come here.
How significant is tourism’s contribution to the state’s bottom line? The tourism contribution to the state’s gross domestic product has risen from $1.7 billion in 2012 to $3 billion in 2014. Sussex County is approximately a $1.7 billion slice of that $3 billion and with that comes about 18,000 jobs in the county. Statewide, it represents 35,000 jobs. Tourism is big, big business here in Delaware. It drives Sussex County’s economy along with agriculture. There are also indirect effects of tourism. The more visitors, the more need you are going to have for local services and products. There is a multiplier effect of about 1.2. For every dollar spent by a visitor, another $1.20 is left behind in the local economy.
Economic Impact of Tourism in Sussex County $1.7 billion generated by direct tourism sales annually Tourism employs 18,000 jobs Brings new money into the community Tourism sales have a multiplier effect of 1.2 (for every $1 spent directly by a visitor, another $1.20 is generated in indirect sales to the local economy)
You mentioned Super Storm Sandy. Why is spending money on beach recovery so important to all of us Delawareans, not just those who have beach front property?
Helps diversify and stabilize the local economy
Because it translates into a direct and an indirect impact on our economic anchor – our beaches. Without that, there goes a big chunk of that $1.7 billion spend and the 1.2 multiplier and the decrease in business for all of our local providers. The supply chain suffers. It is not just the direct spend on the boardwalk; it goes much deeper into the indirect effect of supporting the local economy here. To Delaware’s credit, the state has prioritized the beaches. The federal matching funds for repairs are not guaranteed. This will be a challenge going forward. How do we sustain the beaches? How do we protect them and budget for that?
Contributes to the state and local tax base and saves each
The traditional resort beach traveler is your bread and butter. How does Sussex County deal with what we think of as the “off season”? Our season gets longer and longer all the time. In Sussex County the strongest months are July through September. The fall shoulder season has grown into more of an extended season because all of the festivals and better promotion through collaboration with our local chambers of commerce. We all work together to promote our events and to make a bigger splash. We don’t just promote the summertime season. We are a drive to destination since we don’t have a major commercial airport. Regionally, we are a great intimate destination for small to medium sized meetings and retreats. We are focusing on promoting the corporate meeting market from January through April. That is when you will get the best deal and see more availability. Our office works to customize packages for groups. We cater to military reunions that capitalize on attractions like Ft. Miles at Cape Henlopen State Park. And don’t forget that Delaware’s tax-free advantage is a big sell. Not just on shopping but it extends to dining, entertainment and meeting space. For the group markets, it helps.
What are some of the challenges you face? The challenge for tourism in Sussex County is what we are going to be committed to in addition to tourism and agriculture. How are we going to keep the momentum of what we have going? How do we manage the growth? DELAWARE BUSINESS
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Attracts additional businesses to our area (“It Starts With a Visit”)
Delaware household approximately $800 in taxes annually It would take only 160 more visitors to support a new Delaware job Every 230 visitors pays for a Delaware public school student for the year Credit: Delaware Tourism Office
One of the biggest challenges is infrastructure and dealing with the traffic. Fortunately, many of our visitors are used to this kind of traffic, but it is a real concern for the local residents. For private enterprise, it is an opportunity. Our office works to forge new opportunities to create more jobs. I view mobilized tour experiences as a big opportunity. We strategize on how to get our guests on tours throughout the county once they are here. A lot of our local historical societies do a great job of walking tours and trolley tours. Food tours are starting to evolve. We think the next big opportunity is mobilizing this to better connect our 25 jewels, the towns of Sussex County. There are big tourism opportunities here in southern Delaware. It is not just what you are seeing, but who you are seeing it with and how you are seeing it.
What is up and coming, things to keep an eye on in these ports of call? Communities such as Milton, Milford, Georgetown and even as far west as Laurel have lots to offer. We are seeing more events like Delmarva Birding Weekend, paddling weekends, and promotions connecting Delmarva towns like Laurel, Delaware and Snow Hill, Maryland. There is a lot to be said about regional promotion as well as local promotion. These events help to broaden the demographic and attract younger people. The sports travel market is another big driver. It is a very consistent and stable market that the state is investing more in. Sports at the Beach in Georgetown is a tourism machine once their season starts. They are bringing in a tremendous influx of visitors with out-of-state teams, family 17
Personalized service makes all the difference.
and friends. We have the Slam Dunk to the Beach national high school basketball tournament in late December; a product of the Delaware Sports Commission bringing it back from its glory days.
What about brewery tours and our great restaurants? Our breweries are on the forefront, and now the wineries, distilleries, and even meaderies are up and coming. All are part of the story along with our local chefs, restaurants and the agricultural economy that has prompted us to trademark southern Delaware as the Culinary Coast…Come to the Culinary Coast, life tastes better here. We use this in our advertising in travel and leisure publications because culinary travel is alive 1 in 9 Delaware workers owes his/her and well and is growing. job to tourism It is a testament to our chefs, it is a testament to Tourism was responsible for 14% of our producers that are net new DE jobs in 2014 working together to create Tourism accounts for 10% of the a density and diversity of state’s tax revenues food offerings that catch people by surprise when Credit: Delaware Tourism Office they visit. We are very, very fortunate to have a lot of that talent here. There is always something new to try.
Putting Tourism in Perspective
Glenn Moore, VP, Delmar va Power, with Karen Sunkler, Event Manager (L) and Polly Weir, Director (R)
The University of Delaware Conference Services team knows it’s our exceptional service and capabilities that make all the difference - and it’s what keeps our clients returning year after year. Consider the following: With just one call you are instantly provided with three locations to choose from, each in a unique environment. – Being on an academic campus is invigorating and enhances the credibility of your event. – Full access to campus amenities makes accomplishing your goals a snap. – Our personal event managers coordinate everything from start to finish.
We would be remiss if we didn’t mention some of the unique venues around the county… Of course. Lavender Fields out by Milton and The Ross Mansion in Seaford are examples of unique group destinations. The Delaware Botanical Gardens near Dagsboro, scheduled to open in 2017 – 2018, will be a huge draw for visitors. We have new hotel properties like the Bethany Beach Ocean Suites. These are great outlets for small and medium sized groups.
Any parting thoughts? Tourism and agriculture are it in Sussex County. They are our two main engines. We need to grow and diversify our local economy that further shines what we have. The quality of life component of economic development is Sussex County’s ace in the hole. Q For more information, contact Scott Thomas at scottt@visitsoutherndelaware.com.
UD Conference Services 3 02- 831-2 214 u d e l .e d u / co n fe re n ce s
Chuck James Senior Vice President, Membership Delaware State Chamber of Commerce cjames@dscc.com
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Restaurant, Meeting & Banquet Guide Bethany Beach Ocean Suites Simply perfect for meetings, events and last minute get-a-ways. BBoceansuites.com
HOTELS
Phone: (302) 226-1100
amenities we afford our guests,
featuring elegantly appointed
www.bestwesterngoldleaf.com
including the Oceanova Day
accommodations, furnished with
Atlantic Sands Hotel & Conference Center
The Best Western Gold Leaf
Spa, 99 Sea Level Restaurant &
reproductions and authentic
offers a convenient location and
Raw Bar, our boardwalk veranda
Victorian antiques blended with
1 Baltimore Avenue
unbeatable customer service
and a host of other services.
our modern hotel amenities. Our
Rehoboth Beach, DE 19971
and amenities for a reasonable
The perfect blend of luxury,
restaurant, Victoria’s, provides
Phone: (302) 227-2511
rate. Hotel guests will find
convenience and service allows
room service to our guests, as
www.atlatncisandshotel.com
themselves within walking
you to make the most out of
well as fine dining overlooking
Located on the Rehoboth
distance from Dewey Beach
your time together. Whether
the beautiful Atlantic Ocean.
Beach boardwalk, just feet
and Rehoboth Bay as well as
you stay with us for a night or a
from the white sands of one
minutes from a variety of local
week, you never have to leave
of the cleanest beaches in
golf courses including The Bay
the hotel – we have everything
Courtyard by Marriot Newark Univ. of Delaware
America, the Atlantic Sands
Club, Back Creek Golf Club, and
you need for a relaxing getaway.
400 David Hollowell Drive
Hotel is the perfect place for
Baywood Greens.
enjoying not only the beach,
Newark, DE 19716
Boardwalk Plaza Hotel
Phone: (302) 737-0900
but the boutiques and nightlife
Bethany Beach Ocean Suites
2 Olive Avenue
www.udel.edu/hotel
of the treasured resort town of
99 Hollywood Street/ Boardwalk
Rehoboth Beach, DE 19971
The Courtyard Newark at the
Rehoboth Beach.
Bethany Beach, DE 19930
Phone: (302) 227-7169
University of Delaware offers all
Phone: (302) 539-3200
www.boardwalkplaza.com
the services and amenities of a
Best Western Gold Leaf
www.bboceansuites.com
Boardwalk Plaza oceanfront
fine, business-class hotel, while
1400 Highway One
Bethany Beach Ocean Suites
in Rehoboth Beach, Delaware,
also enhancing the educational
Dewey Beach, DE 19971
takes great pride in the unique
is Victorian in design,
and research opportunities for
DELAWARE BUSINESS
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Restaurant, Meeting & Banquet Guide faculty and staff in the University’s
Days Inn
internationally respected hotel,
900 Churchman’s Road
Doubletree Hotel Downtown Wilmington
restaurant, and institutional
Newark, DE 19713
700 King Street
management program.
Phone: (302) 368-2400
Wilmington, DE 19801
www.daysinn.com
Phone: (302) 655-0400
Dover Downs Hotel & Conference Center
www.doubletree.hilton.com
1131 North DuPont Highway
hospitality, and commitment to the global community.
Crowne Plaza - Wilmington North
Days Inn
630 Naamans Road
5209 Concord Pike
Doubletree Hotel Wilmington
Phone: (302) 674-4600
Claymont, DE 19703
Wilmington, DE 19803
4727 Concord Pike
www.doverdowns.com
Phone: (302) 791-4611
Phone: (302) 478-0300
Wilmington, DE 19803
Dover Downs Hotel & Casino
www.cpwilmingtonnorth.com
www.daysinn.com
Phone: (302) 478-6000
is Delaware’s leading luxury
Conveniently located near both
As a guest of Days Inn, you
www.doubletree.hilton.com
casino hotel and offers
Wilmington and Philadelphia,
can expect warm hospitality
As the most recognized name
the area’s largest variety
the Crowne Plaza Wilmington
and clean, comfortable rooms
in the industry, travelers the
of entertainment options
North hotel is an ideal location
where everything works to
world over have been saying
including live harness racing,
for business and leisure travelers
make your stay trouble-free
“Take me to the Hilton” for
fabulous dining options
alike. As one of the top hotels in
and enjoyable. The staff
almost a century. Hilton Hotels
ranging from deli to gourmet,
Wilmington, we provide over 190
members work hard to earn
& Resorts remains the stylish,
a AAA rated four diamond
comfortable guest rooms and
the reputation as “The Best
forward thinking global leader
hotel, exciting concerts, 24
suites, complimentary Internet
Value under the Sun.” Days Inn
of hospitality by helping
hour gaming including live
access, a sparkling outdoor
strives to ensure you have an
make traveling easier with
table games, unique shopping,
pool, and access to our health
exceptional stay with them.
their smart design, innovative
and a luxurious spa.
and fitness center.
20
Dover, DE 19903
restaurant concepts, authentic
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Restaurant, Meeting & Banquet Guide
Keeping Things Cool When the Action Gets Hot Upgrades at the Chase Center on the Riverfront Ensure a More Comfortable Guest Experience BY PAM GEORGE As the Chase Center on the Riverfront prepared for its 20th
equipment, and provide our staff with the tools to adequately
birthday, changes were in order. Many of the systems dated back
manage the system.”
to 1998, when the banquet and convention facility opened. At
Along with the installation of new energy-efficient and long-
that time, LED lights weren’t as widely used and they were more
lasting lighting, the project — the bulk of which was completed
costly. The HVAC had handled the heating and air conditioning of
in early 2016 — included the replacement of all rooftop package
thousands of weddings, conventions, shows, and meetings.
units with systems that have high-efficiency filtration and variable
In 2011, the Riverfront Development Corporation, which
airflow capabilities. Improvements also included sealing the
owns and operates the center, asked New Castle-based
envelope around the loading docks. “This was an old warehouse
SeiberLich Trane to conduct an energy audit to identify potential
that was retrofitted to be an arts center,” McGinchey noted. “It
issues. SeiberLich Trane knew the facility well. It had installed and
wasn’t airtight. They were able to help us better insulate it.” The
maintained the original HVAC system.
project also encompassed lighting upgrades on the Riverwalk, the
The audit provided some eye-opening changes that could save the center a significant amount of money. It also took into account
Riverfront Market, and in the Delaware Children’s Museum. The Riverfront Development Corporation’s energy guarantee
the unique needs of a convention center, where attendance at
agreement states that the corporation will save money over
events is often unpredictable and can change in a matter of minutes.
the course of the equipment’s lifetime. With that guarantee,
“Having the energy audit done was a great first step,” said
the corporation secured a loan from Delaware’s Sustainable
Megan McGlinchey, deputy director of the Riverfront Development
Energy Utility program. Over the course of the 20-year loan,
Corporation. SeiberLich Trane suggested changes with a return
the corporation should realize a $20,000 to $30,000 savings in
on investment that the corporation wouldn’t have found on
the early years. “There’s a reduction in utility costs but also a
its own, she said. “They were able to develop a package of
reduction in our maintenance costs,” McGlinchey said. Those
energy-conservation measures that would reduce our energy
savings will help pay for the loan.
consumption, reduce our maintenance costs, replace our aging
The improvements also included the installation of an emergency backup generator, which was scheduled for installation this summer. “We can’t afford a loss of power,” McGlinchey said. “You can’t tell a bride and groom that the power is out and you need to cancel the wedding.” By the mid-May, energy bills were down 10 percent compared to the same period in 2015. What do these enhancements mean to the event planners who book the facility? The “smart” equipment can sense a change in occupancy in lobby and event spaces and adjust as needed. “We can program them and time them so the room is cool when they come in,” McGlinchey said. “It keeps the temperature more consistent. It provides a great atmosphere for events.”
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Restaurant, Meeting & Banquet Guide The Hyatt Place Dewey Beach combines style and innovation to create a completely new hotel experience. Our full service resort is located on the Bay, where you can enjoy Delaware’s most stunning sunsets. We are the perfect destination for your meeting or event! www.HyattPlaceDeweyBeach.com
Hotel DuPont
At Hyatt Place we do things
escape, retreat location and
It is currently home to 82,000
42 W 11th Street
differently. We combine style,
event destination.
square feet of gaming space
Wilmington, DE 19890
innovation and 24/7 convenience
Phone: (302) 594-3100
to create a perfectly seamless
LuxiaSuites
games, 2,300 slot machines
www.hoteldupont.com
stay with every modern comfort
1007 North Orange Street
and electronic table games, a
Infused with luxury, historic
you deserve. So you never have
Wilmington, DE 19801
variety of dining and shopping
Hotel du Pont is located in
to settle for any place less than
Phone: (302) 778-3000
options, nightlife, entertainment
the heart of the legal and
Hyatt Place.
www.luxiasuites.com
and live harness racing.
financial district in downtown
including more than 90 table
LuxiaSuites is the new standard
Wilmington, Delaware. A perfect
Inn at Canal Square
for luxury in corporate executive
Ramada
venue for business meetings,
122 W Market Street
housing. We provide a home
260 Chapman Road
mock trials, weddings and
Lewes, DE 19958
away from home that is both
Newark, DE 19702
social events. The prestigious
Phone: (302) 644-3377
comfortable and energizing.
Phone: (302) 738-3400
Hotel du Pont in Wilmington
www.theinnatcanalsquare.com
offers sophisticated style and
Located on the waterfront in
Mohegan Sun at Pocono Downs
Ramada Worldwide offers a
exceptional service to business
the heart of Historic Lewes,
1280 Highway 315
warm and friendly stay at nearly
and leisure guests alike.
The Inn at Canal Square offers
Wilkes-Barre, PA 18702
900 hotels in over 50 countries
its guests exceptional comfort
Phone: (570) 831-2255
around the world. We provide
Hyatt Place Dewey Beach
coupled with seaside charm.
www.MoheganSunPocono.com
our guests with free, high-
1301 Coastal Highway
With 22 beautifully appointed
Mohegan Sun Pocono features
speed wireless Internet access,
Dewey Beach, DE 19971
rooms, three 2BR luxury suites
a 238-room hotel with on-site
cozy beds for a relaxed and
Phone: (302) 581-3311
and 2 conference rooms, The
spa and adjacent 20,000
restful stay, guest bathrooms
www.HyattPlaceDeweyBeach.com
Inn serves as an ideal coastal
square foot Convention Center.
stocked with San Francisco
22
www.ramada.com
July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
Restaurant, Meeting & Banquet Guide Soap Company amenities,
The Bellmoor
and the brewpub has become
Romantic Atmosphere’, and it
and a variety of hotel choices
6 Christian Street
the home for “original beer,
has earned a decade of awards
to match every trip; from a
Rehoboth Beach, DE 19971
original food and original music.”
from The Wine Spectator for
family vacation or “quick stop
Phone: (302) 227-5800
Today, you’ll find a wide selection
its outstanding wine list. Its
and recharge,” to a full-scale
www.thebellmoor.com
of off-centered ales (including
reputation for innovative, ‘Bold
conference or lavish wedding.
The Bellmoor Inn & Spa is a
some from our in-house experi-
American Food’, and attentive
resort hotel offering an upscale
mental brewery that you won’t
service round out your superb
Red Roof Inn & Suites
lodging experience in Rehoboth
find anywhere else), small-batch
dining experience.
1119 South College Avenue
Beach, Delaware with a
spirits and a menu full of special-
Newark, DE 19713
variety of fabulous luxury hotel
ty pizzas, seafood entrees and
Feby’s Fishery, Inc.
Phone: (302) 368-8521
features and unique lodging
yummy sandwiches.
3701 Lancaster Pike
www.hojo.com
amenities. Take advantage of
Red Roof Inn & Suites is located
the elegant accommodations
Eden Restaurant
Phone: (302) 998-9496
off of I-95 which offers easy
that are the ideal lodging
23 Baltimore Avenue
www.febysfishery.com
access to shopping, dining and
option for family vacations,
Rehoboth Beach, DE 19971
Feby’s Fishery, located on New
entertainment, as well as quick
romantic weekend getaways,
Phone: (302) 227-3330
Road in Elsmere, Delaware,
access to the University of
and corporate retreats. The
www.edenrestaurant.com
opened to the public in June
Delaware. We are close to many
Bellmoor Inn is located in the
Eden Restaurant has set the fine
of 1974 by founders Philip &
corporate areas, state parks,
heart of Rehoboth Beach, just
dining standard in the Rehoboth
MarySue DiFebo. What began as
and the Wilmington Riverfront.
steps away from all of the
Beach food scene for over 15
a small locally sourced fishery,
area’s fine dining restaurants.
years. Delaware Today magazine
grew to become a full-scale sea-
has repeatedly voted it ‘Most
food restaurant and fish market.
Residence Inn by Marriott Dover
Wilmington, DE 19805
600 Jeffric Boulevard
RESTAURANTS
Dover, DE 19901 Phone: (302) 677-0777 www.marriott.com/DOVRI
Big Fish Grill on the Riverfront
Residence Inn by Marriott Dover
720 South Justison Street
is the perfect extended stay
Wilmington, DE 19801
Conference and Training Centers
hotel for relocations, training,
Phone: (302) 652-3474
STANTON AND WILMINGTON CAMPUSES
Corporate, temporary housing or
www.bigfishgrill.com
vacations. Our friendly 24 hour
Founded in 1997 by brothers
hotel staff will make your stay a
Norman and Eric Sugrue,
memorable experience.
Delaware’s Big Fish Grill has become one of the premier
Space - More than 2,000 square feet to accommodate up to 500 attendees
Sheraton Wilmington South Hotel
spots for casual dining in the
365 Airport Road
recipes, must have favorites, and
Technology - Wi-Fi, overhead projectors, video conference equipment
New Castle, DE 19720
affordable prices have resulted
Free parking - both locations
Phone: (302) 328-6200
in a dedicated following. Enough
www.sheratonwilmingtonsouth.com
so to earn numerous “Best
At Sheraton Wilmington South
Seafood at the Beach” awards by
Hotel, our contemporary
Delaware Today magazine.
region. A unique blend of original
Let’s plan your next event together.
Wilmington accommodations meet your needs. Each of our
Dogfish Head Brewings and Eats
143 suites features a separate
320 Rehoboth Avenue
living room and bedroom with
Rehoboth Beach, DE 19971
the latest innovations to make
Phone: (302) 226-2739
your stay comfortable and
www.dogfish.com
memorable.
Dogfish Head’s signature experi-
were specially designed to
One-Stop Shopping - Access to our team of professional planners and caterers
For more information contact Donna Wilson at (302) 454-3189 or dwilso@dtcc.edu.
mental style was born in 1995, DELAWARE BUSINESS
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Restaurant, Meeting & Banquet Guide
Wildwich Traveling the Food Desert with Mike Stanley When did Wildwich first hit the scene? We started with the truck in July 2014 at 12th and Market. About 18 months later we moved into our permanent space at 800 Delaware Avenue.
There seems to be a divide among the restaurant owners and the food truck owners… I own a restaurant right up the street. I know food trucks bring value. The restaurant owners’ perception is the food truck is taking away their business. Food trucks are supposed to go to food
Wildwich — tell me about this great name. I didn’t want to corner myself into one region of food…we do
deserts and supply great food. If your choices are limited and a gourmet food truck comes in once a week, it really changes things.
sandwiches; 61% of people eat a sandwich for lunch. I also knew I wanted to do something really wild so the Wildwich name was a natural evolution.
What are some of the challenges you face with the regulatory process? Right now, we are in the growing process and it is getting better
It takes guts to jump off the cliff and start your own business. What was your inspiration?
every year. Regulators are realizing the difference between the
I was never a chef. I had a little bit of culinary school, but most
need to continue to move forward with the best interest of the
food trucks of 10 years ago and the food trucks of today. We all
of my training has been waiting tables, managing restaurants, and
consumer in the mind. The last thing you want to do is make it so
bartending. It was always a dream to break out on my own. I knew
wide open that food trucks can park anywhere. Regulation needs
it was the right time three years before it happened. I didn’t win
to be well thought out.
the lottery or grow up in a rich family so I had to have my ducks in a row and wait for the right opportunity. I spent my whole career preparing to do this. In this business you often say goodbye to your family because
What do you see going forward? How do you see your business growing? I am looking for more locations. When we celebrate our 5th
of the long hours. One of the reasons I created Wildwich is to
anniversary I want to see us have 5 locations/vehicles. Ideally, I
capitalize on breakfast and lunch then be home with my family for
would like to move into other cities across the nation. Cities where
dinner. I want my kids and my wife to see me every day. I love the
the food truck is on the young side, where there is a heavy lunch
restaurant business, I do not love the hours.
crowd and not much going on at night. This is my passion. I want to attract chefs down the line that want to do the same thing – be home with their families and get out of the kitchen.
So lunch is your thing? Breakfast and lunch, family time at dinner.
What is your advice to others who want to build their empire? First of all, I have a very supportive wife. She gave me the encouragement to put my dream into action. I took my time to write a comprehensive business plan. Wilmington is a lunch city. To be successful, you need to find a location where you can be once a week. You are more in demand and you will have a longer line.
Where can our readers find you? We post our schedule at Wildwich.com. You can always find us at Rodney Square on Wednesdays, and Thursday at Silverside Carr Corporate Center, We really like that location; it is a food desert.
What is your biggest challenge every day? Not enough hours in the day!
24
July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
Restaurant, Meeting & Banquet Guide Green Room Hotel du Pont 42 W 11th Street Wilmington, DE 19890 Phone: (302) 594-3154 www.hoteldupont.com/green-roomen.html The Green Room features a colorful combination of new and old; including shimmering draperies, comfortable wingback chairs, and Versace patterned china. The legendary elegance and comfort of the historic Green Room are complemented by a fresh, seasonally-inspired menu under the direction of Executive Chef Keith Miller. An award-winning wine collection and impeccable service combine
The Bellmoor Inn & Spa: An upscale lodging experience in Rehoboth Beach. www.TheBellmoor.com
for an unforgettable fine dining experience. else’s. Bread is baked in-house
McDonald’s
Whether you’re celebrating
Grotto Pizza, Inc.
every day and served fresh.
2351 S. College Avenue
a birthday, anniversary, a
20376 Coastal Highway
Meat and veggies are sliced
Newark, DE 19702
long overdue date night, or
Rehoboth Beach, DE 19971
fresh in-house every day. The
Phone: (302) 733-0818
celebrating with a group, The
Phone: (302) 227-3567
turkey is real turkey, the roast
374 E. Main Street
Melting Pot Restaurant is perfect
www.grottopizza.com
beef is real roast beef – no
Newark, DE 19711
for any occasion. Tailor your
From humble beginnings,
additives, no vegetable-based
Phone: (302) 737-0502
visit with a four-course dining
Grotto Pizza has grown to 16
fillers, no fake stuff. Nothing
815 S. College Avenue
experience including cheese
locations throughout the state
is delivered pre-sliced. Real
Newark, DE 19713
fondue, salad, entree and
of Delaware, three locations
Hellmann’s mayo, real Grey
Phone: (302) 738-7857
dessert.
in the Wilkes-Barre area of
Poupon, real olive oil and red
2507 Concord Pike
Pennsylvania, and a location
wine vinegar – it’s the best of
Wilmington, DE 19803
Newport Restaurant
in Ocean City, Maryland.
the best.
Phone: (302) 478-5685
601 Newport Pike, Greystone Plaza
1401 Governor’s Place
Newport, DE 19804
Although Grotto Pizza has expanded beyond the small
Manhattan Bagel, Inc.
Bear, DE 19701
Phone: (302) 998-1073
take-out stand, the company
3209-B Concord Pike
Phone: (302) 836-1308
For over 25 years, Newport
continues to adhere to its
Wilmington, DE 19803
Everyday all around the globe,
Restaurant, located in Greystone
core values of excellent food,
Phone: (302) 477-0700
McDonald’s is putting people,
Plaza, has served breakfast,
friendly guest service and
www.manhattanbagel.com
processes and practices into
lunch, and dinner. The restaurant
community service.
Einstein Noah Restaurant Group,
place to make better food, more
offers delicious homemade
Inc. is a leading company in the
sustainable sourcing, happier
chicken croquettes and crab
Jimmy John’s Gourmet Sandwiches
quick casual restaurant industry
people, a stronger community,
cakes. Newport Restaurant is a
that operates locations primarily
and a healthier planet.
casual, family restaurant.
824 N. Market Street
under the Einstein Bros. and
Wilmington, DE 19801
Noah’s New York Bagels®
The Melting Pot
Potstickers Asian Grill
Phone: (302) 777-1300
brands and primarily franchises
1601 Concord Pike
1247 New Churchman’s Road
www.jimmyjohns.com
locations under the Manhattan
Wilmington, DE 19850
Newark, DE 19713
Jimmy John’s definition of fresh
Bagel® brand.
Phone: (302) 652-6358
Phone: (302) 731-0188
www.meltingpot.com
www.potstickersasiangrill.com
is worlds apart from everyone DELAWARE BUSINESS
|
Ju l y / Au gu st 2 0 1 6
25
Restaurant, Meeting & Banquet Guide The oceanfront Atlantic Sands Hotel & Conference Center offers 180 guest rooms & suites, over 10,000 sq. ft. of meeting & event space, complimentary Wi-Fi & parking and much, much more! www.AtlanticSandsHotel.com
Potstickers Asian Grill features
The Birch Tree Cafe
The Buttery Restaurant, Inc.
Phone: (302) 345-8555
Asian-fusion food and a sushi
31826 Good Earth Lane
102 2nd Street
www.wildwich.com
bar located inside a warmly
Clarksville, DE 19970
Lewes, DE 19958
Wildwich is serving delicious
decorated restaurant with
Phone: (302) 539-2468
Phone: (302) 645-7755
gourmet sandwiches out of a big
hanging lanterns.
www.thebirchtreecafe.com
www.butteryrestaurant.com
peach-colored truck! Find it on
The Birch Tree Cafe was named
Nestled in Historic Lewes,
the streets of Wilmington to grab
SoDel Concepts
for the family that owns and
Delaware you’ll find The Buttery
one of these great meals, from
PO Box 49
operates the restaurant, three
a haven for inspired food served
the Jolly-Mon to the Dapper
Rehoboth Beach, DE 19971
of whom have Celiac disease
in a rich, warm and inviting atmo-
Duo. Wildwich also recently
Phone: (302) 841-7703
and follow a gluten free diet.
sphere. Here, culinary creation
opened a brand new cafe in
www.sodelconcepts.com
Currently, we are Delaware’s only
and heavenly flavor mingle to
downtown Wilmington.
SoDel Concepts is an award-
completely dedicated gluten free
make it one of Delaware’s favorite
winning restaurant group
kitchen, serving up a variety of
dining destinations. Its year round
located on Southern Delaware’s
baked goods, soups, sandwiches,
lunch and dinner service on The
Culinary Coast. We have built
salads, and desserts. We also
Veranda, set within lush garden,
10 concepts in 10 years which
offer delicious beverages, such as
scenery also makes The Buttery a
Dogfish Head Craft Brewery, Inc.
include 8 restaurants, a catering
fruit smoothies, green smoothies,
Mid-Atlantic Garden of Eden.
6 Cannery Village Center
company, and a food truck,
hand-crafted sodas, coffee
collectively receiving over 50
and espresso drinks made with
Best of Delaware awards.
26
BREWERIES & DISTILLERIES
Milton, DE 19968 Phone: (302) 684-1000
organic and fair trade coffee
Wildwich Gourmet Sandwich Truck and Café
beans, and even gluten free beer,
2000 Brett Road
Dogfish Head began in June
wine, and cider!
New Castle, DE 19720
of 1995 when Dogfish Head
www.dogfish.com
July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
Restaurant, Meeting & Banquet Guide Brewings & Eats, the first
of Delaware’s top-rated and
the art fitness center along with
exciting and challenging layout
state’s first brewpub, opened in
most popular golf courses,
a dedicated and professional
for golfers of all levels. The
Rehoboth Beach with a plan to
Deerfield features 18 holes
staff to serve your every need.
North Course also offers a grill
bring original beer, original food,
of championship public golf,
and original music to the area.
driving range, golf instruction
Rookery Golf Club
room, practice facility, tennis
Today, they sell and distribute
and an inviting Pub & Grille.
27052 Broadkill Road
courts, and much more.
nearly 20 styles of beer that
and bar, banquet facility, locker
Milton, DE 19968 Phone: (302) 684-3000
University & Whist Club
and a half-dozen kinds of hand-
DuPont Country Club & Brantwyn
www.rookerygolf.com
805 North Broom Street
crafted spirits.
1001 Rockland Road
The Rookery South has become
Wilmington, DE 19806
Wilmington, DE 19803
a local favorite in the Delmarva
Phone: (302) 658-5125
Midnight Oil Brewing Company
Phone: (302) 654-4435
Peninsula. Set between swelling
www.universityandwhistclub.com
2043 Bentwood Court
www.dupontcountryclub.com
mounds to the west and a heron
The University & Whist Club of
Wilmington, DE 19804
Nestled within the historic
rookery to the east lies the
Wilmington is known for its quiet
Phone: (484) 716-5383
Brandywine Valley in the State of
championship 18-hole layout
elegance and charm. The club is
Midnight Oil Brewing is a nano
Delaware, the DuPont Country
offering a wonderful playing
recognized for its long-standing
brewery just starting up in North
Club was originally built as
experience for golfers of all
reputation for fine dining and
Delaware looking for funding to
an amenity and benefit for its
abilities. The Rookery North was
attentive service. The club offers
build a brewery large enough to
DuPont Company employees
an established 18-hole golf &
eight different private rooms
distribute throughout Delmarva.
and represents the rich traditions
country club, but is now open
that can accommodate from 2
and core values of DuPont.
to the public. The tree lined,
to 200 guests. It’s open to the
bermuda fairways provide an
public for catering, business
are sold in more than 25 states
Painted Stave Distilling 106 W. Commerce St.
Heritage Shores Club
Smyrna, DE 19977
1 Heritage Shores Circle
Phone: (302) 653-6834
Bridgeville, DE 19933
www.paintedstave.com
Phone: (302) 337-9926
Painted Stave Distilling crafts
www.heritageshoresgolf.com
premium spirits in small
Located just a short distance
batches by utilizing only the
to the nearby beach cities,
best ingredients sourced from
this championship golf course
regional farms, and by blending
offers an exciting design
traditions of the past with
with traditional country club
today’s creativity and state-
amenities. Designed by one of
of-the-art technology. Housed
the nation’s leading golf course
in a 1940s era movie theater,
architects, Arthur Hills, this golf
Painted Stave Distilling
course stretches 7,005 yards
operates in the spirit of tradition
and offers five selections of
to patiently fashion noteworthy
tee boxes to accommodate all
spirits to be shared and savored
players.
It doesn’t feel like work
when you’re at the beach.
with our friends.
Kings Creek Country Club, Inc. One Kings Creek Circle
COUNTRY/MEMBER CLUBS
Rehoboth Beach, DE 19971 Phone: (302) 227-7172
Deerfield
www.kingscreekcountryclub.com
507 Thompson Station Road
Kings Creek Country Club offers
Newark, DE 19711
its members a championship
Phone: (302) 368-6640
18 hole golf course, a golf
www.deerfieldgolfclub.com
Learning Center, an Olympic size
Deerfield is “Delaware’s Home
swimming pool and baby pool,
for Incredible Public Golf.” One
two tennis courts and a state of
DELAWARE BUSINESS
|
Ju l y / Au gu st 2 0 1 6
F
eel the ocean breeze during your next conference or meeting. Our oceanfront banquet rooms are ideal for business or group retreats. We also offer award-winning food and luxurious accommodations. Call or visit us online to learn more.
2 Olive Avenue & the Boardwalk Rehoboth Beach, DE 19971 (800) 33 BEACH | (302) 227-7169 www.boardwalkplaza.com
27
Restaurant, Meeting & Banquet Guide meetings, rehearsal dinners,
location for convocations,
Delaware State University
Stanton & Wilmington Campus:
bridal and baby showers,
concerts, and banquets, and
1200 N. DuPont Highway
Contact: Donna Wilson
wedding receptions, breakfasts,
also serves as the home for
Dover, DE 19901
Phone: (302) 454-3189
luncheons, dinners, private
UD’s men’s and women’s
Phone: (302) 857-7775
Terry Campus, Dover:
parties, holiday gatherings, Bar/
basketball programs and UD’s
www.desu.edu
Contact: Facilities Rental
Bat Mitzvahs, and memorial
women’s volleyball program.
Delaware State University
Phone: (302) 857-1427
receptions.
This 5,000-seat facility, opened
offers facilities available to
www.dtcc.edu
in 1992, is part of the David M.
host events ranging from
Experience the best of both
NelsonAthletic Complex, which
conferences, meetings and
worlds – a learning environment
includes 22,000-seat Delaware
seminars to banquets and
grounded in academic
Stadium, the Delaware Field
concerts. Capacities range up
tradition, with the finest in
House, the 2,000-seat Delaware
to 8,000 people. The University
hospitality amenities and
The Bob Carpenter Sports/ Convocation Center
Diamond, numerous athletic
is centrally located, includes
high-tech meeting facilities.
fields, the Delaware Ice Skating
friendly and courteous service
There are four locations,
University of Delaware
Science Development Center
and is handicapped accessible.
with a least one in each of
631 South College Avenue
at the Rust Ice Arena, and an
Newark, DE 19716
outdoor swimming pool.
UNIVERSITIES & COLLEGES
Delaware’s three counties. Each
www.udel.edu/bcc
DE Alliance for Excellence
Delaware Technical Community College Conference & Training Centers
The Bob Carpenter Sports/
13 East 8th Street
Georgetown Campus:
video conferencing facilities and
Convocation Center is the
Wilmington, DE 19801
Contact: Louise Rathfon
ample parking at all locations,
University of Delaware’s primary
Phone: (302) 571-5664
Phone: (302) 259-6340
Phone: (302) 831-4016
center offers fully equipped breakout rooms, networked multipurpose computer labs,
continued on 33
Boardwalk Plaza Hotel, Rehoboth Beach – Celebrating 25 years in business in 2016. www.boardwalkplaza.com
28
July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
HOW SUPER IS YOUR BUSINESS? Apply now for the 2016 Marvin S. Gilman Superstars in Business Award and show Delaware why you deserve star status!
Use this application to enter your small business or nonprofit today. You can also apply online at ssb.dscc.com.
Superstars in Business Awards Luncheon Wednesday, November 9, 2016 11:15 a.m. Hotel du Pont, Gold Ballroom
Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com
WHAT MAKES YOUR BUSINESS SUPER?
This application form is a simple self-evaluation that can improve your business management skills, and put you in the running to win the 2016 Marvin S. Gilman Superstars in Business Award! Step 1 / Self-Evaluation: • If your organization is a business, please use form A. • ,I \RX DUH D QRQSUR‫ۋ‬W SOHDVH XVH IRUP % 3OHDVH DQVZHU WKH TXHVWLRQV DV D VHSDUDWH 0LFURVRIW :RUG ‫ۋ‬OH ZLWK \RXU FRPSDQ\ OHWWHUKHDG RU complete it online at ssb.dscc.com. Electronic PDFs and paper versions are also available. Please contact Kelly Wetzel at kwetzel@dscc.com or (302) 576-6564. Eligibility: • Member of the Delaware State Chamber of Commerce. • In business for at least three continuous years. • 150 employees or fewer. • 3UHYLRXV 6XSHUVWDUV LQ %XVLQHVV ZLQQHUV PD\ UH DSSO\ DIWHU ‫ۋ‬YH \HDUV If you would like to be connected with a previous Superstars in Business winner for assistance in completing your application, please contact Kelly Wetzel at kwetzel@dscc.com or (302) 576-6564. Step 2 / Submission: Applications must be submitted to the Superstars in Business Committee no later than Thursday, August 18, 2016 at 12 p.m. No late entries will be accepted. Please note that materials submitted FDQQRW EH UHWXUQHG EXW DOO LQIRUPDWLRQ UHPDLQV FRQ‫ۋ‬GHQWLDO **Applications longer than ten pages will not be accepted. You may add up to four attachments in addition to a ten page application. Step 3 / Application Review: :LWKLQ HDFK FDWHJRU\ WKH ‫ۋ‬QDOLVWV PD\ EH FRQWDFWHG IRU DGGLWLRQDO LQIRUPDWLRQ RU YDOLGDWLRQ RI WKH LQIRUPDWLRQ VXEPLWWHG 7KH UHYLHZ PDGH DW WKLV VWHS LV KHOG LQ VWULFW FRQ‫ۋ‬GHQFH Step 4 / The Awards: Each winner will be presented with a special award recognizing their superior achievement on November 9, 2016 at a luncheon in the Gold Ballroom of the Hotel du Pont in Wilmington. Marketing and recognition will be given to all the Business Superstars throughout the year. Awards may be judged in the following categories (Please note that categories will be decided upon at the Selection Committee’s discretion based on number of entries and quality of applications): • 1 to 24 employees • 60 to 150 employees • 25 to 59 employees • 1RQSUR‫ۋ‬WV Below each question we have provided you with ‘Ideas for Success.’ They aim to help you form more robust answers and provide suggestions on what information may make your response more competitive. These are not requirements, but may help judges compare your business against other applicants. Please answer questions as concisely as possible.
ENTRY DEADLINE: August 18, 2016 at 12p.m.
Apply online at ssb.dscc.com or mail completed applications to: Small Business Alliance / Delaware State Chamber of Commerce 1201 N. Orange Street, Suite 200, P.O. Box 671 Wilmington, DE 19899 Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221
Form A for BUSINESSES
Please answer all questions as concisely as possible on your company letterhead or online at ssb.dscc.com. Applications may not exceed ten pages. You may include up to four attachments in addition to a ten page application. 1. Business name, address and phone number; Primary contact’s name, title, phone number and email address. 2. Please describe your business. 3. /LVW WKH QXPEHU RI \HDUV LQ EXVLQHVV DQG EULHÀ\ H[SODLQ KRZ \RXU EXVLQHVV ZDV VWDUWHG 4. Number of employees and average tenure (Please distinguish between full-time and part-time). 5. Please provide your business mission statement and/or business philosophy. Provide your mission statement, vision statement, guiding principles or strategies for success. How is your mission statement communicated to clients, investors and/or the general public, i.e. word of mouth, through marketing materials, etc.? Also explain how they were developed – were they customer or leadership driven, and how do you ensure they are understood by your entire company? Tell us here if you have team building meetings, strategy sessions and/or safety meetings that may include a regular discussion on these important guiding statements.
6.
Given the economic challenges of the recent past and present, how have you been able to sustain or grow your business? 3OHDVH H[SODLQ KRZ WRGD\¡V GLI‍ۋ‏FXOW HFRQRPLF FOLPDWH KDV FUHDWHG REVWDFOHV RU RSSRUWXQLWLHV IRU \RXU EXVLQHVV How are you dealing with the “New Normal?â€? Here is the place to highlight any strategies or measures taken that have resulted LQ VDYLQJV VWDELOLW\ RU JURZWK $Q LQGH[ RI SUR‍ۋ‏WDELOLW\ SURMHFWLRQ DQG RU ‍ۋ‏QDQFLDO VXPPDU\ LV UHTXLUHG H[DPSOHV FRXOG EH UHYHQXH JURZWK SHUFHQWDJH SUR‍ۋ‏W PDUJLQ HWF 3UR‍ۋ‏WDELOLW\ UHVXOWV RU D VWHDG\ ‍ۋ‏QDQFLDO WUDFN UHFRUG ZRXOG EH JUHDW HYLGHQFH RI VNLOOIXO EXVLQHVV PDQDJHPHQW +RZ GR \RXU ‍ۋ‏QDQFLDO UHFRUGV PHDVXUH XS WR RWKHU FRPSDQLHV LQ \RXU LQGXVWU\" 6PDOOHU FRPSDQLHV VKRXOG VKRZ JURZWK RU VXVWDLQDELOLW\ DQG VKDUH SURMHFWLRQV IRU WKH IXWXUH $FWXDO ‍ۋ‏QDQFLDO metrics will separate your application from the competition. Tell us of innovative ways you have used to market or boost VDOHV WKDW KDYH SURGXFHG D JRRG 52, EH VSHFL‍ۋ‏F 5HPDLQ DVVXUHG WKDW DOO LQIRUPDWLRQ LV NHSW FRQÂżGHQWLDO
7. What makes your business stand apart from your peers and/or similar businesses? Please use this question to outline how you identify customer needs and priorities. Customer loyalty, years of experience, low associate turnover and industry awards are all competitive weapons. Tell us if you are measuring customer satisfaction or if you have moved to customer loyalty or customer advocacy. Share with us how you brand your company and how you maintain it, i.e. social media, online networking, marketing campaigns, etc. Tell us if you have a customer database or process to retain information about customers to use in the future. If you have a formal process for tracking and resolving complaints, please highlight your program here and brag about your results. If associate training or education reimbursement programs are a big part of your employee retention program or your TXDOLW\ VDIHW\ SURJUDPV SOHDVH WHOO XV DERXW WKDW WRR 6SHFL‍ۋ‏F H[DPSOHV DUH DSSUHFLDWHG
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,GHQWLI\ WZR RU WKUHH RI WKH PRVW VLJQL¿FDQW FKDOOHQJHV LQ JURZLQJ \RXU EXVLQHVV ([SODLQ KRZ \RX KDQGOHG WKHP Some companies highlight their hiring and retention programs here and others may share their success in adpating WR HFRQRPLF FOLPDWH FKDQJHV ,I WKHUH DUH FKDOOHQJHV ‍ۋ‏QDQFLDO RU RWKHUZLVH KRZ GLG WKH OHDGHUV RI WKH RUJDQL]DWLRQ UDOO\ DVVRFLDWHV WR PHHW WKH FKDOOHQJH" +RZ ZHUH WKH FKDOOHQJHV LGHQWL‍ۋ‏HG DQG GLG \RX DQWLFLSDWH WKHP FRPLQJ" ,I WKH\ could not have been predicted, what have you learned for the next time to make the company stronger? If there are no challenges/problems to list because all employees are proactively taking care of all aspects of the business in the best possible way, tell us that too!
9. %ULHÀ\ GLVFXVV WKH QDWXUH DQG LQYROYHPHQW RI \RXU FRPPXQLW\ VHUYLFH HIIRUWV /LVW NH\ OHDGHUV¡ LQYROYHPHQW ² GHVFULEH LQYHVWPHQWV RI WLPH DV ZHOO DV FDXVHV VXSSRUWHG ‍ۋ‏QDQFLDOO\ 7KLV LV DOVR the place where you may highlight efforts to care for our environment. List efforts regarding investment in friendlier vehicles or equipment, and to conserve and recycle materials. Do you have a formal program that includes fundraising or service hours donated? Are the commitments or passions you have for certain causes conveyed in your marketing? Are they a part of the image you relate to others? Describe any support for a health and safety program where you may even include family members.
10. Please provide the names and contact information of your professional support, i.e. banks, accounting ÂżUPV HWF ,I \RX DUH DQ DZDUG ZLQQHU ZH ZLOO FRQWDFW WKHP RQ \RXU EHKDOI WR VKDUH WKH JRRG QHZV We also encourage you to provide customer testimonials with your application. Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221
Form B for NONPROFITS Please answer all questions as concisely as possible on your company letterhead or online at ssb.dscc.com. Applications may not exceed ten pages. You may include up to four attachments in addition to a ten page application. 1. Business name, address, and phone number; Primary contact’s name, title, phone number and email address. 2. 3OHDVH GHVFULEH WKH ZRUN RI \RXU QRQSUR¿W 3. Number of years serving the community. 4. Number of paid staff and average tenure. 5. Number of volunteers and their average tenure. 6. Percentage of your organization’s budget that is: Program Services______, Fundraising______, Management and General______. 7. Please provide your organization’s mission statement and/or philosophy. A mission statement, vision statement, guiding principles or strategies for success should be listed here or can be included as attachments. How is your mission statement communicated to clients, investors and/or the general public, i.e. word of mouth, through marketing materials, etc.? Also explain how they were developed – were they customer or leadership driven, and how do you ensure they are understood by your entire organization? Tell us here if you have team building meetings, strategy sessions and/or safety meetings that may include a regular discussion on these important guiding statements. 8. :KDW PDNHV \RXU QRQSUR¿W VWDQG DSDUW IURP \RXU SHHUV DQG RU VLPLODU QRQSUR¿WV" Please outline the measurable outcomes you monitor that indicate client satisfaction, program delivery, volunteer tenure and retention and fundraising effectiveness. 9. :KDW LV WKH QXPEHU RI SHRSOH RU JURXSV WKDW KDYH EHQH¿WHG IURP \RXU RUJDQL]DWLRQ" 3OHDVH provide results for each of the last three years.) 10. :KDW KDYH EHHQ WKH WZR RU WKUHH PRVW VLJQL¿FDQW FKDOOHQJHV LQ PHHWLQJ WKH QHHGV RI \RXU constituency? And how have you approached these challenges? Do you have a survey process for your constituents and/or your benefactors to identify how their needs are changing? Have any changes to your organization come from this survey process in the past few years? 11. Please provide the names and contact information of your professional support, i.e. banks, DFFRXQWLQJ ¿UPV HWF ,I \RX DUH DQ DZDUG ZLQQHU ZH ZLOO FRQWDFW WKHP RQ \RXU EHKDOI WR VKDUH WKH good news. We also encourage you to provide customer testimonials with your application.
Delaware State Chamber of Commerce | Superstars in Business | Apply online at ssb.dscc.com | (302) 655-7221
Restaurant, Meeting & Banquet Guide continued from page 28
auditorium, private meeting
a seaside retreat set apart from
The Brandywine Executive
all less than 20 minutes from
rooms, traditional classrooms,
the day-to-day buzz. But beyond
Center was opened in October
any point in Delaware. A team
an impressive ballroom and a
these remarkable locations, you
2004 to serve the needs of
of experienced conference
striking, open lobby.
will discover our dedication to
business owners, entrepreneurs,
serving you. We have the skills
and solo professionals in need
work with you to develop a
Neumann University
and knowledge to bring your
of a professional office. We
flawless meeting that exceeds
One Neumann Drive
event to life. Our support is
currently serve over 100 member
expectations. Every detail from
Aston, PA 19014
tailored to your needs, whether
companies throughout the US.
menu planning to the most
Phone: (610) 558-5513
you are a practiced planner or a
sophisticated technology will be
www.neumann.edu/about/
first-time organizer. Rely on us to
Chase Center on the Riverfront
handled. Capacity: five to 1,300.
conferencing.asp
help you however we can.
815 Justison Street
and meeting planners will
Looking for a retreat-like
Wilmington, DE 19801
Goodstay Center & Arsht Hall
atmosphere for your meeting?
The Virden Retreat Center
Phone: (302) 425-3929
University of Delaware
Neumann University has 1,800
700 Pilottown Road
www.centerontheriverfront.com
2600 - 2800 Pennsylvania Avenue
square feet of meeting space
Lewes, DE 19958
Located on Wilmington,
Wilmington, DE 19806
conveniently located in the
Phone: (302) 645-4100
Delaware’s revitalized riverfront,
Phone: (302) 573-4401
Rocco A. Abessinio Building.
www.udel.edu/conferences
the Chase Center is the largest
www.udel.edu/conferences
Included in this space are
With plenty of sun and sea air
special event facility in the
Goodstay is a favorite site for
four modern meeting rooms
to ease your mind and body, the
Brandywine Valley. Our more
weddings and social gather-
equipped with board tables,
Virden Retreat Center is open
than 87,000 square feet of
ings. Intimate meeting and din-
audio-visual capabilities,
year-round. The surrounding
versatile space is perfect for
ing rooms, the Gold Room and
and easy access to vending
coastal wetlands lend tranquil-
hosting corporate meetings
the Grand Ballroom have been
machines and restrooms. In
ity and intimacy to social events
and conferences, shows
restored to preserve the spirit
addition, an executive dining
and weddings, retreats and wed-
and conventions, weddings
of the 18th century while offer-
area is centrally located among
dings. Virden’s layout is easy and
and social celebrations. The
ing the amenities of the 21st.
these rooms, allowing for easy
open, its capabilities complete:
Chase Center’s spacious
Roses and lilies border a sea-
and convenient breaks. This
six meeting rooms, video con-
meeting rooms complete with
sonal patio shaded by grand old
area allows for coffee and
ferencing, overnight lodging and
audio visual capabilities, a
trees. Tudor gardens provide an
refreshment breaks, as well
all meals plus our full registration
250 fixed-seat auditorium,
opportunity to relax and renew.
as luncheons and banquets.
and planning services. The mod-
dedicated open exhibit space
Bright, comfortable and conve-
All catering is done by our
est size of this southern campus
and two beautifully appointed
nient, Arsht Hall is equipped with
Sodexo Campus Services staff.
facility ensures quick responsive-
ballrooms to complement our
the technological capabilities
Find out more about our room
ness from our staff.
delicious culinary creations and
required for today’s business.
capabilities, dining options, and
impeccable service. Discover
With 17,000 square feet of meet-
audio-visual equipment here.
how the Chase Center can
ing space, satellite connections
COMMUNITY, CONFERENCE, AND CONVENTION CENTERS
elevate your next event.
Internet, plus complete catering
The University of Delaware Conference Services
and personalized planning ser-
100 David Hollowell Drive
vices, this modern conference
Newark, DE 19716
center is well-suited to training
Phone: (302) 831-2214
ACCESS, Inc.
Phone: (302) 324-4444
seminars, workshops and asso-
www.udel.edu/conferences
901 North Market Street, Suite 460
www.de.easterseals.com
ciation gatherings.
As you consider UD’s Conference
Wilmington, DE 19801
Easter Seals offers a beautiful,
Services, you will find that each of
Phone: (302) 656-4800
brand new 1,400-squarefoot
John M. Clayton Hall
our three locations has distinctive
Office space rental services.
Conference Center conveniently
100 David Hollowell Drive
characteristics. The Newark
Newark, DE 19716
Campus is a hive of academic
Brandywine Executive Center
Boulevard in New Castle. It is
Phone: (302) 831-2214
activity. The Wilmington Campus
1521 Concord Pike, Suite 301
perfect for professional training,
www.udel.edu/conferences
blends the traditional and the
Wilmington, DE 19803
conferences, workshops or
Clayton Hall is a clean, modern
modern in a delightfully natural
Phone: (302) 352-9970
meetings. Depending on
facility featuring a theater-style
setting. The Lewes Campus is
www.bwecenter.com
seating and table arrangements,
for video conferencing, wireless
DELAWARE BUSINESS
|
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Easter Seals Conference Center 61 Corporate Circle New Castle, DE 19720
located just off of Commons
33
Restaurant, Meeting & Banquet Guide this room can accommodate
Overlooking Legislative
space to fit your vision. Click on
of up to 20 people. Plan your
between 65 – 100 people. It is
Mall in historic, downtown
one of the options below to see
next special event in one or all
fully accessible and includes
Dover, the Biggs Museum of
images of each space and to
three of the parlors. For informa-
Internet connection, video
American Art offers a variety
learn more about room capacity
tion about renting the Carriage
connection and more. Limited
of unique spaces for all kinds
and menu options. No matter
House for wedding receptions,
food service is available. Parking
of events. From private holiday
what you select, our delicious
private parties, bereavement lun-
is free and convenient. Rates are
parties to inspiring meetings,
caters and professional staff will
cheons, graduations, and all other
reasonable. All funds are used
the newly renovated Biggs
make your event memorable.
social events please contact The
to support disability services.
Museum architecture and all
The Museum’s on-site caterer,
Greenery Caterers at 302-472-
Ask about our Dover and
of its inspiring collection make
Sodexo, offers a wide variety
2433.
Georgetown locations.
this one of Delaware’s most
of food, beverages, and more.
sought-after-event-venues. The
Click on the below links for more
The Delaware Contemporary
Kingswood Community Center
Biggs Museum offers unique
information and menus.
200 South Madison Street
2300 Bowers Street
indoor spaces to corporations,
Wilmington, DE 19802
non-profits, and individuals.
Delaware Children’s Museum
Phone: (302) 656-6466
Phone: (302) 764-9022
Whether you are hosting a
550 Justison Street
www.thedcca.org
www.kingswoodcc.org
monthly training meeting, an
Wilmington, DE 19801
The DCCA’s look is “Industrial
Wilmington, DE 19801
informal cocktail gathering, or
Phone: (302) 654-2340
Chic.” This fun and sophisticated
STAT Office Solutions
formal seated dinner, the Biggs
www.delawarechildrensmuseum.org
atmosphere, coupled with our
1201 North Orange Street
Museum is the perfect setting to
Host your next special event
staff and caterers, promises a
Wilmington, DE 19801
entertain staff, clients, and VIPs.
at the newest location in
truly memorable experience. We
Phone: (302) 884-6746
With our Museum galleries open
Wilmington. From a board
will provide you with effortless
www.statofficesolutions.com
during the event, your guests will
meeting of four to an elegant
planning, fabulous service and
STAT Office Solutions offers first-
be inspired by our outstanding
gala of four hundred, this
delicious food surrounded by
class work and meeting space
collection of world-renowned
unique venue will create a buzz
artwork on the cutting edge. The
without the expense of traditional
art. The Biggs Museum can also
of anticipation around your
Main Lobby, the premier event
office space. Several customized
play host to a number of social
event. At the DCM you have the
space, is perfect for a variety
packages are available for
affairs, such as networking
opportunity to create and stage
of special occasions, including
furnished office space, virtual
events, cocktail parties,
your event, or rely on the help of
holiday parties, dinner dances,
offices, and meeting facilities in
rehearsal dinners, weddings,
our professional event planning
client-recognition parties and
their world-class headquarters
and other celebrations. Guests
staff. Enjoy food and drinks in
wedding receptions. The space is
conveniently located in downtown
can enjoy three floors of galleries
and around our exciting exhibits.
flexible enough to accommodate
Wilmington.
displaying over 1,800 works
Taste hors d’oeuvres around
an intimate dinner event for 50
of historical and contemporary
the water table and our 24-foot
or gala affair for 300 guests. The
American art, spanning over 400
climber. Meet and greet in our
Wings Foundation Auditoriumhas
years of history.
state-of-the- art classrooms and
theatre-style seating for 125.
meeting spaces. The DCM is
The Auditorium is perfect for
Wilmington Area Planning Council (WILMAPCO) 850 Library Avenue, Suite 100 Newark, DE 19711
Delaware Art Museum
a fun, vibrant, and stimulating
daytime use for an early-bird
Phone: (302) 737-6205
2301 Kentmere Pkwy.
space— perfect for your next
breakfast, a lunch conference or
www.wilmapco.org
Wilmington, DE 19806
event.
a CME program. In the evening,
A meeting/conference room is
Phone: (302) 571-9590
available for public meetings.
www.delart.org
Rockwood Park and Museum
or a small wedding ceremony.
Capacity: 45.
Unique, inspiring, and
610 Shipley Road
Capacity: Accommodations for
sophisticated, the Delaware
Wilmington, DE 19809
15 to 300 guests.
Art Museum offers the
Phone: (302) 761-1722
perfect setting to impress
www.nccde.org/441/Facility-Rentals
Winterthur Museum
your guests. Whether you’re
Rockwood offers lovely outdoor
5105 Kennett Pike
Biggs Museum of American Art
hosting a performance or
spaces that are available for rent,
Wilmington, DE 19735
406 Federal Street
large presentation, intimate
each offering a unique setting.
Phone: (302) 888-6103
Dover, DE 19901
meeting, lively cocktail party,
The mansion’s warm and cozy
www.winterthur.org
Phone: (302) 674-2111 ext. 101
or unforgettable wedding, the
Victorian parlors provide the per-
From off-site staff meetings
www.biggsmuseum.org
Museum has the ideal event
fect setting for smaller gatherings
to elegant galas for hundreds,
MUSEUMS
34
it is ideal for a concert, program
July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
The Inn at Canal Square. Nantucket-style on the Delaware Coast! On the waterfront in the heart of Historic Lewes, lavish comfort coupled with seaside charm. www.theinnatcanalsquare.com
our diverse array of venues
tradition of affordable quality
education and community
du Pont, the brightest stars of
includes a space perfect for
theatre, to entertain families
engagement programs.
stage and screen have lit the
all of your events. Each event
with exceptional theatrical
is customized to meet your
experiences, and to preserve
Delaware Theatre Company
the lovely Victorian stage since
individual needs.
our Historic Theatre House for
200 Water Street
1913. The theatre presents a
generations to come.
Wilmington, DE 19801
six-show professional Broadway
Phone: (302) 594-1104
series for avid theatre lovers.
THEATERS
Wilmington skyline and graced
Delaware Symphony Orchestra
www.delawaretheatre.org
Delaware Children’s Theatre
Phone: (302) 656-7442
The mission of Delaware Theatre
World Cafe Live
1014 Delaware Avenue
Fax: (302) 656-7754
Company is to create theatre of
500 N. Market Street
Wilmington, DE 19806
P.O. Box 1870
the highest professional quality
Wilmington, DE 19801
Phone: (302) 655-1014
Wilmington, DE 19899
in Delaware and thereby enrich
Phone: (302) 504-9550
www.DEchildrenstheatre.org
www.delawaresymphony.org
the vitality of the area through
www.worldcafelive.com
The Delaware Children’s
Alfred I. du Pont founded the
artistic programming, education
For your special event, you
Theatre has been entertaining
earliest ancestor of the Delaware
and community service.
want a space as unique as
audiences of all ages for over
Symphony Orchestra (DSO)
forty seasons. In that time, it
in the early 19th century. As the state’s only professional
The Playhouse on Rodney Square
Queen includes three separate
has grown to meet the needs of the community it serves.
orchestra, the DSO brings
1007 N Market Street
that accommodates 100 seated
The DCT mission is to enrich
symphonic music to thousands
Wilmington, DE 19801
or 200 standing, a separate
our Children’s cultural life, to
of Delawareans through its
Phone: (302) 888-0200
tiered majestic theater that
help young talent find its way
Classical and Chamber concert
www.duponttheatre.com
comfortably seats 300 and
to the stage, to continue a
series, special concerts, and
Located in the luxurious Hotel
expands to accommodate 700
DELAWARE BUSINESS
|
Ju l y / Au gu st 2 0 1 6
you. World Cafe Live at the spaces: a cafe and restaurant
35
Restaurant, Meeting & Banquet Guide PHOTOGRAPHERS
Phone: (302) 226-9226
First State Corporate Services
www.PortraitsInTheSand.com
1111B South Governors Avenue
Final Focus
Portraits In The Sand
Dover, DE 19904
LoMA district of Market Street,
301 A Street, P. O. Box 232
Photography Studio is the
Phone: (302) 658-9911
that accommodates smaller
Wilmington, DE 19899
Delaware Beach Portrait
corp.delaware.gov/agents/a9268020.
groups for a more intimate
Phone: (302) 655-7718
Specialist Photographer by
shtml
experience. In each space you
www.finalfocus.com
nationally award winning Master
can expect flawless sound,
For 25 years, Dick Dubroff of
and Certified Professional
Light Action, Inc.
lighting, and video, on-site
Final Focus Photography has
Photographer David Koster
71 Industrial Boulevard
production and catering, flexible
been working as an independent
along the mid-Atlantic beaches
New Castle, DE 19720
seating, and adjacent secure
professional photographer
in Delaware. Destination
Phone: (302) 328-7800
parking. It all comes together
specializing in corporate and
photography is also available
www.lightactioninc.com
in one harmonious package
commercial photography,
throughout the country,
Light Action, Inc. is a leading
at Wilmington’s premier music
headshots for business
Caribbean, and abroad. Their
full service production company
destination and events facility,
professionals, promotional shots
photography subjects include
on the east coast specializing
World Cafe Live at the Queen.
for actors and entertainers, family
families, couples, children,
in theatrical lighting, staging,
Choosing World Cafe Live at
and children’s portraiture, and
pets, high school seniors, dogs,
audio/video and outdoor roofing
the Queen for your event venue
special events such as weddings.
individuals, engagements,
systems. A broad range of the
anniversaries, reunions,
most modern products and services are available to our clients supporting concerts,
standing, and the charismatic Olympia Room with over-sized windows overlooking the new
means a one-stop shop. Your experienced event planner can
Kevin P. Tucker Photography
groups, events, boats, photo
help you create the event of
4407 Fielding Road
restorations, and more.
dreams down to the smallest
Wilmington, DE 19802
details – all you have to do
Phone: (302) 764-8040
is enjoy. From customizable
www.kevinptucker.com
menus and state of the art
Kevin P. Tucker Photography
lighting and sound equipment to
provides traditional and digital
a comprehensive professional
photographic services.
musician rolodex, World Cafe
theatrical productions, television and film, corporate, political, and
SIGNS/EXHIBITS/AV/ LIGHTING
other premier special events, houses of worship, schools and universities, trade shows,
Delaware Logos, LLC
holiday lighting and more.
1230 Parkway Avenue, Suite 100
Live at the Queen can provide
Lindy Powers Photography
West Trenton, NJ 08628
Parcels, Inc.
you with unique services
1334 Park Avenue
Phone: (800) 889-3878
230 N. Market Street
unparalleled in other venues.
West Chester, PA 19380
www.delaware.interstatelogos.com/
Wilmington, DE 19899
Phone: (610) 347-1079
state/
Phone: (302) 658-9911
www.lindypowers.com
Since 1999, Delaware Logos
www.parcelsinc.com
At Lindy Powers Photography
has been responsible for the
Parcels offers full service
we create the best executive
administration and operation
litigation support, high speed
Boyd’s Flowers
headshots in the Philadelphia/
of the Delaware Logo Sign
copying and scanning services,
2013 Pennsylvania Avenue
Wilmington area. In fact, in the
Program for the State of
color reprographics, banner
Wilmington, DE 19806
world of corporate portraiture
Delaware and the Delaware
production, and specialty
Phone: (302) 421-2900
our work is unparalleled. The
Department of Transportation.
printing, including short runs.
www.boydsflowers.com
importance of having first-class
We offer a complete “turn-
Services are available 24/7.
It is Boyd’s mission to provide
professional headshots on
key” approach where we are
you with caring service,
your website, promotional, and
responsible for all marketing,
Signarama of Newark
products of quality and value,
advertising materials cannot
administration, operational
995A S. Chapel Street
so we will be partners at those
be overstated. Our corporate
needs, and general oversight.
Newark, DE 19713
times most important in your
photographs convey the caliber
life. We offer the best variety of
of you, your team, and your
Digital Music Express (DMX)
www.SignaramaOfNewark.com
flowers in Wilmington, across
business.
4008 North Dupont Highway
Signarama is your online shop for
New Castle, DE 19720
custom signage. Design business
Portraits In The Sand
Phone: (302) 575-1800
signs, banners, decals, vinyl
110 White Oak Road
Digital Music Express provides
lettering, yard & political signs,
Rehoboth Beach, DE 19971
background and foreground music.
trade show displays & more.
FLORISTS
the USA and worldwide.
36
Phone: (302) 454-7446
July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
Restaurant, Meeting & Banquet Guide Tupp Signs, Inc.
ingredients and creatively
save you time and money by
www.scigames.com
457 East New Churchmans Road
prepared entrees, while
doing the legwork for you, free
Scientific Games is a lead-
New Castle, DE 19702
maintaining reasonable prices.
of charge.
ing innovator in the global
Phone: (302) 322-1600
Today the Trostles are solely
www.tuppsigns.com
dedicated to catering and events
Tupp Signs is a sign
planning through Greenery
manufacturing technology
Caterers.
pioneer. Since 1928 we’ve
lottery and regulated gaming industries. Beginning with the
A LITTLE DIFFERENT
breakthrough technology that launched the world’s very first
Bowlerama
secure instant lottery game in
been on the leading edge of
Le Chateau Gourmet
3031 New Castle Ave
1974, the company has con-
business sign innovation in
805 South Harrison Street
New Castle, DE 19720
tinued to advance the games,
the Northeast. From the early
Wilmington, DE 19805
Phone: (302) 654-0263
technology, programs, mar-
days of Harry Tupp’s hand-
Phone: (302) 654-2585
www.bowlerama.net
keting research and security
painted masterpieces, to the
Le Chateau Gourmet is a social
At Bowlerama, “Delaware’s
that have been a driving force
programmable electronic LED
catering company located in
Premier Family Entertainment
behind the success of more
displays of today, Tupp Signs
Wilmington, Delaware.
Center”, we offer fun for
than 300 customers on six con-
everyone! We have 62 bowling
tinents over the last 40 years.
has led the way.
EVENT SERVICES/ SPEAKERS/STAFFING
CATERERS
lanes, all of which have the option of bumpers for our
TS Smith & Sons, Inc.
youngest of bowlers who
P.O. Box 275
will also enjoy our KidZone,
Bridgeville, DE 19933
Boston Market Catering
Barry’s Events
a midway style redemption
Phone: (302) 337-8271
1611 Pennsylvania Avenue
1700 Shallcross Avenue
arcade. We offer daily specials,
www.tssmithandsons.com
Wilmington, DE 19806
Wilmington, DE 19806
leagues, and much more.
T.S. Smith & Sons is an 800 acre
Phone: (215) 478-1833
Phone: (302) 690-5555
www.bostonmarket.com
www.brandywinearts.com
Delaware Lottery
Bridgeville, Delaware. Thomas
In an age of proliferating
The new Brandywine
Phone: (302) 744-1600
Sterling Smith started the
takeout and fast food dining,
Festival of the Arts is under
1575 McKee Road, Suite 102
business in 1907 and eventually
Boston Market offers a unique
the management of Barry
Dover, DE 19901
passed it to his sons, Walton
opportunity for people who
Schlecker. Keeping the
www.state.de.us/lottery
and Robert, who passed it to
yearn for home-cooked food.
original spirit of the art fair,
We make it a truly enjoyable
Barry added live music, local
Fisher’s Popcorn
“Walt” and Robert Smith Jr.
experience to come in and
food vendors, and children’s
P.O. Box 3130
Today the business is operated
order the foods our family likes
activities. While it has evolved
Ocean City, MD 21843
by Walt’s three sons, Thomas,
best: chicken, turkey, beef, or
over the years, Brandywine
Phone: (302) 539-8833
Charles, and Matthew, and
meatloaf, with sides ranging
Festival of the Arts still remains
www.fisherspopcorn-fenwick.com
are the oldest apple, peach,
from classic mashed potatoes to
in Brandywine Park, its original
Family owned and operated
and nectarine operation in
freshly steamed vegetables and
location, and continues to take
since 1937, this popcorn palace
Delaware. Q
garlic-infused creamed spinach.
place annually on the weekend
has several locations, each one
after Labor Day.
creating delicious, gluten-free,
Greenery Caterers
family-owned farm located in
their sons Charles Walton Jr.
caramel-coated popcorn. They
Greater Wilmington Convention & Visitors Bureau
pride themselves on using no
Wilmington, DE 19803 Phone: (302) 652-1426
100 W. 10th Street, Suite 20
make “the world’s best caramel
www.greenerycaterers.com
Wilmington, DE 19801
popcorn.” Fisher’s offers five
Craig and Patti Trostle’s
Phone: (302) 295-2216
different flavors in three different
experience began in 1978 when
www.VisitWilmingtonDE.com
containers.
they founded The Greenery
From stately mansions and
Restaurant which quickly
museums to opulent gardens
Scientific Games, Inc.
became one of Wilmington’s
and historic hotels, GWCVB will
1575 McKee Road, Suite 101
most popular dining venues,
help you find the perfect setting
Dover, DE 19904
known for using the freshest
for your next event. They will
Phone: (302) 678-5294
55 Pascall Road
DELAWARE BUSINESS
|
Ju l y / Au gu st 2 0 1 6
preservatives and their hands to
37
Delivering Excellence, Changing Lives z
Over 100 high-quality academic programs – more than half of which are nationally-accredited – designed to meet Delaware’s workforce needs.
z
More than 2,100 industry experts serving on 84 advisory committees to ensure graduates have the skills necessary to be job-ready.
z
Ninety-six percent (96%) of 2015 graduates are employed or continuing their education.
z
Over 600 Delaware businesses and organizations hire our graduates.
z
More than $5.6 million in scholarships awarded to over 9,000 students in the last 10 years.
z
70% of students graduating debtfree with an 18.2% return on their investment.
z
More than 200 transfer agreements with four-year institutions that allow graduates to transfer smoothly and economically as juniors.
z
Dual enrollment programs that serve more than 800 students from 19 school districts, giving students a jump start on a college degree.
z
$1.1 billion in income added to Delaware’s economy in 2013-14 as a direct result of Delaware Tech and its students, approximately equal to 1.6% of the Gross State Product.
Visit dtcc.edu/50th to view the College’s anniversary video, alumni stories and more. 38
July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
Guide to Higher Education
Delaware’s Future Begins Here BY JOHN SWEENEY
Mark T. Brainard, J.D. President, Delaware Technical Community College DELAWARE BUSINESS
|
Ju l y / Au gu st 2 0 1 6
39
Guide to Higher Education MOST STORIES about anniversaries begin with the past. Not this one. Celebrating 125 years of service to the state, the nation and the world
At DSU, we’ll help you achieve it. • Wide variety of bachelor’s, master’s and doctoral degree programs • Aviation program with its own fleet of aircraft • Only accredited Social Work bachelor’s and master’s degree programs in Delaware • Two convenient locations for graduate studies: Dover and Wilmington • Personal attention from passionate, expert faculty • Cutting-edge research and hands-on learning • State-of-the-art facilities • New on campus! The Delaware Institute for Science and Technology’s Optical Science Center for Applied Research (OSCAR) Building • Opportunity for Delaware high school graduates to apply for the Inspire Scholarship
DESU.EDU Dover | Wilmington | Georgetown 302.857.6351
40
Delaware Technical Community College is 50 years old. So, if you know Delaware Tech, the logical question is not “What happened?” but “What’s next?” It has always been that way. From its beginnings in 1966 to today, Delaware Tech’s focus has been on the future. It has to be. That is where its students are heading. And so is Delaware. “Our mission is the same today as it was then,” President Mark T. Brainard said. “It’s to connect local businesses and industry with a skilled workforce. That won’t change.” If anything, the mission is even more important today. If Delaware is to grow economically, it has to have a skilled workforce. Yet global competition and advanced technology have transformed the workplace. Delaware Tech is responding. It is not just shop class any more. It is a world of precision and skill. Just look under the hood of your car and imagine what it would have looked like in 1966. Of course, when the people who created Delaware Tech looked into the future they did not see electronic information systems in cars, diagnostic medical sonography in hospitals, or airframe and aviation powerplant programs in Georgetown. However, they did see the need for constant change. William Carter is generally considered the prime mover behind the creation of Delaware Tech. Richard Carter recalls his father’s passionate insistence on a college for the young people being left behind by a changing economy. Sussex County especially needed a boost to keep its talented young people from moving away. Richard Carter said his father campaigned for a college for Sussex, pointing out to whoever would listen that Kent and New Castle counties had colleges for their young people, but Sussex did not. The trouble was that few people were listening. But circumstances changed. Delaware finally got around to ending racial segregation in the middle of the 1960s. By coincidence, one of the newest and best-equipped schools in Sussex was William C. Jason Comprehensive High School near Georgetown, the first African-American secondary school in the county. The state’s desegregation plans ordered its closing. Its students would be integrated into other Sussex schools. About the same time, Gov. Charles L. Terry Jr. became interested in a new movement growing across the country: community colleges. He wanted Delaware involved in the movement. William Carter seized the opportunity. The William C. Jason School was the ideal spot for such a college. His persistence paid off. So in 1966, the Delaware General Assembly passed legislation creating Delaware Technical and Community College. But, this being Delaware, a condition was added: Delaware Tech would have a presence in all three counties. Thus, a statewide system was born. That was just a start. The system had to be built. Barbara Weatherly, the daughter of the college’s first president, Dr. Paul Weatherly, recalls the passion the system’s founders had for the school. Dr. Weatherly had been recruited from South Carolina, where he worked in that state’s community college system. He quickly joined with Delaware advocates and set to work creating a local system. July / Aug us t 2 0 1 6
| DELAWARE BUSINESS
Guide to Higher Education
Resources and capacity remain the college’s greatest challenge…a solution like SB 137 would give Delaware Tech something it does not have now – the ability to make longer-term plans. – Dr. Mark T. Brainard
“At that time, people thought of Delaware Tech as being a calling, like going into the ministry,” Ms. Weatherly said. “It was going to change the face of the state. It was going to provide opportunity to people who never had opportunity before.” It came together piece by piece. How? “The bedrock of the college was always staying connected to the local community, to what its needs were and to use those advisory committees,” Dr. Orlando J. George said. He was the school’s president from 1995 to 2014. The advisory committees came in at the start, Dr. George said. For every major, there was advisory committee of practitioners – professionals who were experts in their field, who were working in the industry every day. For nursing, there were doctors and nurses; for manufacturing, there were manufacturers and technical specialists. All to keep the college up to date on the skills and competencies needed in each field. People shrug and ask, DELAWARE BUSINESS
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“Who listens to a committee?” “Well, we did,” Dr. George said. When the practitioners said a change was coming, the college adapted. Dr. John R. Kotula, the college’s second president, said these dual commitments to students and the needs of Delaware industry pushed the school in new directions. That close attention to developing trends led to the addition of the allied health programs. Again, they started slowly, Dr. Kotula said. But staying close to the changing needs of the state’s businesses and industries brought more additions. Next came dental hygiene. Then biotechnology and specialties like cardiovascular sonography. But the students were always special too. “I always think about the irony of the extremes,” Dr. Brainard said. “You have the students coming in the front door, ready to go. They are prepared and motivated. Whether they want to study nursing or law enforcement, they are ready.” 41
Guide to Higher Education “Then you have the students who are unemployed, perhaps underdeveloped and in need of remedial work. These are the extremes. And there are those who fall in between.” “We have to be ready for all of them, to help all of them navigate the curriculum.” Dr. Brainard noted ninety percent of DelTech’s students go on to further schooling or go on to work in the field they studied. “Sixty percent do both.” “At Delaware Tech, you are not going to be a number,” Dr. George said. “You are a human being with individual needs and challenges that our faculty and staff want to address.” “Every segment of the college worked for one thing: to promote the growth of our students academically, as well as personally,” Harriet Brown, former dean of students at the Stanton Campus, said. “The maintenance staff, the people who worked in the cafeteria, the people who worked in the business office – everyone wanted the students to succeed.” Put them together – an eye on industry and a concern for students – and success does follow.
The college’s board of trustees is seeking a permanent solution. That is why the board and administration are behind Senate Bill 137, which would authorize a statewide property tax. “Essentially, the bill would fund a community college infrastructure fund through a modest statewide property tax based on the same model as the state’s vocational school districts,” Dr. Brainard said. “This dedicated revenue stream enables Delaware Tech’s Board of Trustees to issue bonds, and the college would no longer be dependent on the state for its capital needs – saving the state $6 million a year.” Dr. Brainard and other college officials have been busy talking to community and business groups to explain the proposal and to ask their support. He said a solution like SB 137 would give Delaware Tech something it does not have now – the ability to make longer-term plans. In the meantime, the innovation continues. Consider the advanced manufacturing program for Delaware high school students. It is part of Gov. Jack Markell’s Pathways to Prosperity initiative. To build a better pipeline of skilled workers, Delaware Tech
“At Delaware Tech, you are not going to be a number, you are a human being with individual needs and challenges that our faculty and staff want to address.” Charles Uniatowski Photography
Just look at the numbers. • 46,000 graduates • Nearly 70 percent of students graduating debt-free thanks to scholarships and the Student Excellence Equals Degree (SEED) program instituted by Gov. Ruth Ann Minner • More than 2,100 industry experts on 84 advisory committees • A new four-year Bachelor of Science nursing degree that will meet the demanding acute care mandates for hospitals • Little or no debt for most students These figures do not count the workforce training and dual enrollment programs for high school students. Each of the college’s four campuses also serves as centers for the local communities, with summer camps for youth and an economic boost to local businesses. However, success brings its own challenges. The college at its four campuses have more than 40 buildings. By 2020, 50 percent of them will be more than 40 years old. Age takes a toll. Already some of the campus buildings are showing that toll. Leaky roofs mean wet floors and damaged classrooms. Heating and air-conditioning systems, some of them dating from the 1970s, mean inefficient operation and increased costs. Dr. Brainard said resources and capacity remain the college’s greatest challenge. He said the national standard for infrastructure reinvestment for the four campuses is $12 million a year. But the average the college can allot through state and other support is $4.2 million a year. That annual $8 million a year gap has led to about $100 million in deferred maintenance costs. That will translate into delays in needed updates of the campus libraries, curtailment of some popular courses and a slowdown in new technology programs. 42
– Dr. Orlando J. George
worked closely with the Delaware Manufacturing Association to create a curriculum for high school students that would keep them in school, provide practical manufacturing experience, earn college credit and put a little money in their pockets. The students participate in 600 hours of hands-on learning in the college’s high-tech training center and a paid summer “craftsmanship” experience with local manufacturers. Businesses love it. “Bloom Energy is proud to have been a part of the Delaware Tech Manufacturing Pathways Program since its inception,” Bryan B. Horsey, manager of public affairs for the Bloom Manufacturing Center of Delaware, said. “The program has helped Bloom to reach candidates early, so they are more prepared for opportunities in our Delaware operations. Bloom Energy is looking forward to hosting a group of Manufacturing Pathways Program interns again this summer.” Last summer the FMC Newark Plant maintenance department took three high schools students as interns. They started by shadowing mechanics, but before long they became part of the maintenance team, Dan Pierce, FMC Newark plant manager, health and nutrition, said. “At the end of the summer, the students left being prepared to make informed choices about their future. The mechanics had a real sense of pride knowing they had passed along years of experience in a short time. “We had exit discussions during the last week with the students and the responses were ‘We are doing this again next year, right?’” Mr. Pierce said. He deemed the experience a success for both the students and FMC. Lou Garzarella, AstraZeneca’s senior director of site engineering and facilities management, said the students worked alongside experienced employees performing equipment maintenance and materials receiving July / Aug us t 2 0 1 6
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within the company’s automated warehouse. He added, “We’ve found the students to be motivated in their assignments while positively contributing to our plant operations and getting real world experience directly related to their studies.� So what really is next for Delaware Tech? No one knows. However, Richard Carter, a Delaware historian, has a good idea. “I have been looking around for some time for the ‘next big thing’ for Delaware,� he said. In the 19th century, the peach industry pumped up the state’s economy. In the early 20th century, the poultry industry helped keep Delaware from hitting bottom during the Great Depression. In the late 20th century, the Financial Center Development Act gave the state a big boost. “We’re now at a point where we need something big time,� he said. “I fully expect Delaware Tech to be in on the ground floor of finding that ‘next big thing’ and helping our state to achieve it.� Q
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John Sweeney is a Delaware writer and editor
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Nicole Hetrick is a UD alumna and a graduate of UD’s Business Analyst Certificate.
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Guide to Higher Education
TRANSFORMATION Creating New Leaders at Neumann University BY DR. SAM LEMON
RUSSIAN NOVELIST LEO TOLSTOY said: “Everyone thinks of changing the world, but no one thinks of changing himself.” As Tolstoy wisely observed, change must begin from within. Personal transformation is the focus of the Master of Science in Organizational and Strategic Leadership program at Neumann University. The OSL program is an accelerated 10-course, cohort-driven, master’s program that can be completed online or in the classroom in 18 months. Most students who enroll in the program are employed full time and many are working parents who completed their bachelor’s degrees a number of years ago. Consequently, they approach graduate school with a mixture of pride, excitement, and trepidation. What they discover is pleasantly surprising. It may have been years since they took a college course, but they find they actually never stopped learning, because many of life’s most important lessons are learned outside of a classroom. “Real life” skills our students acquired on the job, or as community volunteers, or via the challenges of parenting – directly translate into strategic leadership and organizational skills. As many graduate students and instructors know, learning becomes easier and more enjoyable as an adult. The skills one develops on the job, like, meeting deadlines, juggling multiple responsibilities, prioritizing work, or comprehending and analyzing new information and ideas are well suited for graduate studies. When it comes to writing papers, even that seems easier in some ways, because adult students have important things to write about – like powerful, growth-producing, thought-provoking life and work experiences that enabled them to grow and succeed. Classroom discussions are also enhanced and engaging because adult students bring with them a library of knowledge and expertise to share with others. Subjects in graduate courses are more interesting because they have direct applications for professional practice – which is another aspect of the OSL program. It is essential that what adult students learn in their courses is not disconnected information or overly theoretical. It must be practical knowledge they can use on their jobs. This serves two purposes. It enhances professional performance and demonstrates a return on investment for their employers. Whether companies provide tuition assistance or just moral support, they are getting “new and improved” employees who are not only more skilled and knowledgeable, but who can also provide free yet invaluable graduate-level research their companies would otherwise have to purchase at great expense from think tanks or research firms. Consequently, supporting their employees’ pursuit of a professional degree offers a win-win situation for both. 44
Throughout the program, students connect coursework with personal development and professional practice, and are encouraged to choose research topics that benefit their companies, their communities, or the environment. Beyond developing professional expertise, students are also required to keep a journal of their impressions about what they are learning. Initially, this may seem daunting for some, but these thoughtful reflections help to promote the personal transformation so many are seeking nowadays. These newly acquired leadership skills, along with an advanced toolkit of knowledge, provide the abilities and confidence needed for graduates to succeed and help make the world a better place. Tolstoy was right: change begins from within. Upon completion of the OSL program, many students call it “transforming” as they earn new leadership positions. In addition to learning contemporary course content and the “nuts and bolts” of exemplary leadership, because Neumann University provides a Catholic Education in the Franciscan Tradition, social and ethical responsibility is another theme embedded in the OSL program. Examples of unethical leadership abound in the world around us. But research proves that ethical inspiring leaders, who treat their employees with respect, and encourage them to take ownership of the company’s goals and shared vision, out-perform and earn more for their companies than those who cut ethical corners or don’t understand the wisdom of using the carrot versus the stick. The purpose of education is not to fill a bucket, but to create an unquenchable thirst for learning. It is a heroic quest to break through the barriers that keep our thinking small and “comfortable,” and to develop the courage to conquer our reluctance to try new ideas, that confines us. The highest mountains to climb are the ones we create in our minds. Earning an education doesn’t make one a better person – it proves we are capable of exceeding what we thought were our limits. It allows us to fly. Why procrastinate, waiting for a “better time”? Transform yourself. Change the world. Enroll in Neumann University’s master’s program in Organizational and Strategic Leadership, today. Q
Dr. Sam Lemon Director of the Neumann University master’s degree program in Organizational and Strategic Leadership To learn more, call 610-361-5208.
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Emphasis on Forensics and Fraud Detection
Master’s Degree in Accounting
It all adds up. The Neumann University master’s degree in Accounting adds up to greater opportunity. The emphasis on forensics and fraud detection will provide you with credentials that are in demand. Neumann’s program allows you to: • Finish in just 18-21 months • Study in class and online • Focus on forensics and fraud For more information: gradadultadmiss@neumann.edu 610-361-5208
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Aston, Pennsylvania
www.neumann.edu 45
Insurance & Financial Services
HEALTH INSURANCE: MOST BUSINESS OWNERS want to provide health insurance for their employees. Health insurance is a benefit that can help attract new employees, and also keep existing employees. Health insurance can also help keep a workforce healthy and productive by ensuring that employees visit a doctor regularly or have health issues treated. But health insurance is often a top expense for businesses, so is it worth providing coverage to your employees? Let’s take a closer look at this question that many business owners find themselves asking. It’s important to consider that almost everyone will need health care services at some point – a doctor’s office visit, a trip to an urgent care center or prescription drugs. Without health insurance, a person could be faced with paying a hefty bill for these services. How hefty? Well, according to the federal government’s website healthcare. gov, a three-day hospital stay could cost as much as $30,000. Something as 46
routine as a broken leg from skiing, bicycling or playing sports could cost $7,500 on average without health insurance, according to healthcare.gov. Living with a chronic illness such as diabetes or asthma can also be costly. Chronic diseases affect people of all ages, and according to the Centers for Disease Control and Prevention (CDC), the incidence of type 2 diabetes is actually increasing among young adults. The American Diabetes Association estimates that the average annual cost of diabetes is $13,700 in medical expenses per person. Without health insurance, people with chronic conditions may have to pay the full brunt of those expenses. In addition, most insurers offer access to wellness programs to help businesses provide healthier food options in the cafeteria or vending July / Aug us t 2 0 1 6
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Do Your Employees Really Need It?
machines, start a walking program, help employees quit smoking or organize an on-site wellness fair for employees. Most insurers will work with a business to help incentivize employees to participate as well. Now that we’ve talked about the value of health insurance for your employees, how can you decide who to go with to provide the best coverage? When most people think of health insurance, they think of Blue Cross and Blue Shield. Many of the Blue Cross and Blue Shield Plans across the country have been serving members for 75 years or more, and are not-forprofit companies. Locally, Highmark Blue Cross Blue Shield Delaware has been serving Delawareans since 1935. Collectively, the Blue Cross and Blue Shield System provides healthcare coverage for nearly 100 million people — one-third of all Americans — in all 50 states, the District of Columbia and Puerto Rico. “The Blues” offer a variety of insurance products to all segments of the population, including large employer groups, small businesses and individuals. Nationwide, more than 90 percent of hospitals and 80 percent of physicians contract directly with Blue Cross and Blue Shield companies. If you or your employees travel, these participating healthcare providers and the independent Blue Cross and Blue Shield companies across the country are linked through a single electronic network for claims processing and provider reimbursement called the BlueCard Program. The BlueCard Program processes nearly 300 million claim transactions each year.
Like most other Blues across the country, Highmark Delaware is also active in supporting the community and organizations that provide free or low cost health care and other services to at-risk residents. In 2007, we established BluePrints for the Community as a donor-advised fund at the Delaware Community Foundation. Since its inception, BluePrints has awarded more than $10.7 million. BluePrints helps address the issues faced by Delaware’s uninsured and underserved populations by supporting initiatives that increase access to health care for the uninsured/underserved, reduce health disparities in minority communities, support early childhood development programs focused on health and recruit and train health care professionals. In June, Highmark Delaware hosted our third annual Highmark Walk for a Healthy Community at Bellevue State Park. This annual fundraising walk benefits local health and human service agencies as participating organizations raise money for their individual missions. In just three years more than 25 Delaware organizations have raised over $250,000 to support their vital programs. Highmark Delaware also follows the great Blues tradition of providing coverage to our most vulnerable populations as Highmark Health Options provides Medicaid coverage to those Delawareans in need. So when you add it up, there is great value in providing health insurance to your employees. And whether your business is based here in Delaware or elsewhere, there is great value in choosing a Blue Plan for the coverage you do provide. Q
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Photo Courtesy of Assurex Global
Insurance & Financial Services
RISK MANAGEMENT ON THE HORIZON: GAME OF DRONES BY DAVE LYONS, JR. AND TIMOTHY J. LYONS
IT WASN’T TOO LONG AGO that the word “drone” conjured up images of stealth military strikes in war-torn countries around the globe, and while military applications still prevail, commercial and personal drone use is gaining in popularity. According to a 2015 industry report by Business Insider, the market for commercial/civilian Unmanned Aviation Vehicles (UAV) will increase at a compound annual growth rate of 19% between 2015 and 2020, compared to 5% growth on the military side. The growing number of industries finding ways to utilize this technology include: • Agriculture • Construction and surveying • Film and photography • Freight transport • Law enforcement and security • News media • Oil and gas DELAWARE BUSINESS
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• Real estate • Telecommunications • Utilities and energy In the Mid-Atlantic region, Bancroft Construction Company has taken a lead to leverage drone use on commercial projects. “We use drones to document progress and communicate conditions to subcontractors, long-distance consultants and owners,” says Bancroft CFO, Jack Barr. “The real-time, high-level view they give us is invaluable for site planning and logistics.” Additionally, drone usage eliminates some of the risks associated with physical site visits. While this fast-growing industry presents real opportunities for companies ranging from small entrepreneurs to Fortune 500 firms, it also opens up new risks. There are a multitude of exposures surrounding drones, ranging from injured bystanders to personal property damage to invasion of privacy allegations. To mitigate those exposures, some insurance carriers have begun offering liability coverage for drones. 49
Insurance & Financial Services In June of 2015, the Insurance Services Office introduced three exclusionary endorsements that specifically exclude drone related losses under both Coverage Parts A and B of the general liability policy. Insurance carriers now have the option to extend limited coverage endorsements that off-set these exclusions. Personal Injury and Advertising coverage is recommended and extends to invasion of privacy claims. Smaller drones do not present the same degree of risk that more sophisticated and expensive six-wing models do. Companies that use drones should consider protecting themselves against: â&#x20AC;˘ Theft of drone and attached equipment â&#x20AC;˘ Damage to drone, including attachments, electronics and components â&#x20AC;˘ Property damage caused to others by drone â&#x20AC;˘ Bodily injury caused to others by drone â&#x20AC;˘ Premises liability at locations used in connection with scheduled flights â&#x20AC;˘ Malicious damage â&#x20AC;˘ System hacking â&#x20AC;˘ Contractual liability As with any insurance policy, one way to overcome challenges and mitigate risks is by compiling a thorough profile of operating procedures. Listed below are some of the questions that companies seeking coverage should be prepared to answer. Collectively, they indicate commitment to safety and, consequently, help structure a policy and determine cost:
â&#x20AC;˘ How experienced are your drone operators? â&#x20AC;˘ Do your drone operators have proof of training, or do they plan on getting training? â&#x20AC;˘ Do you have written standard operating procedures for drone use? â&#x20AC;˘ Do you own or lease your equipment? â&#x20AC;˘ Do you maintain a record of all parts or add-ons for your drone? â&#x20AC;˘ Do you keep a flight log and data? â&#x20AC;˘ Do you keep a maintenance log? â&#x20AC;˘ Do you have FAA approval for flying a civil UAS, or have you received an exemption to perform commercial operations under Section 333? (Section 333 of Public Law 112-95 grants the Secretary of Transportation authority to permit certain UAS to operate without meeting all regulatory requirements for manned aircraft.) â&#x20AC;˘ Under what conditions do you fly? For instance, do you fly at night, over water, indoors, etc.? â&#x20AC;˘ Do you have a previous history of accidents or drone loss? As drone technology and its usage continue to evolve, so do the rules. FAA classification, expected this summer, will influence further development of coverages to meet inherent risks. Q Source material for the article was provided by Assurex Global, â&#x20AC;&#x153;Drone Insurance: A Market on the Riseâ&#x20AC;?
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SWING CONNECT GIVE 1st ANNUAL JMAC GOLF TOURNAMENT SWING Come join us at the very first annual JMAC Golf Tournament. The golf event is an initiative of the Joint Military Affairs Committee (JMAC) of the State and County chambers. CONNECT The purpose of the event is to promote positive relations between the local business community and the Delaware National Guard. And of course - It is meant to be a fun, networking event!! GIVE Proceeds from the event will benefit a great cause – Camp Colwell! The Children of the Delaware National Guard Youth Camp, also fondly known as Camp Colwell, is a 501(c) 3 organization with a mission to provide an annual, one week overnight youth camp at Bethany Beach for the children of the Delaware National Guard. MONDAY, 26 SEPTEMBER 2016 12noon Shotgun start * 11am Registration & Driving Range opens Back Creek Country Club, Middletown, DE Back Creek BBQ Buffet & Prizes after Golf “Delaware Guardsmen and women live, work, and raise their families in the local communities, so we share a special relationship with local businesses. This type of interaction and support is vitally important and the synergies created benefit all Delawareans,” said Maj. Gen. Frank Vavala, Adjutant General, Delaware National Guard. Anyone interested in golfing, being a sponsor, or donating items for the raffle, you may request the Event Flyer, by contacting Ms. Christine Kubik, 302-326-7582, christine.f.kubik.nfg.mail.mil 52
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Newsbites Christiana Care social workers lend a helping hand to Wilmington day shelter’s homeless When Joe Hickey became executive director of St. Patrick’s Center in 2011, he established a day shelter to provide showers, laundry, telephone access and meals for homeless residents in Wilmington’s poverty-stricken east side – the poorest zip code in the state of Delaware. Soon, more than 200 mostly homeless people were seeking respite at the center every day. Under the health system’s “Medical Homes Without Walls” outreach, three social workers began providing assistance with issues related to health care, insurance, mental health and substance abuse. A nurse visits several times each month to take blood pressure screenings and do wellness checks. Christiana Care volunteers also regularly prepare bagged lunches for the center’s homeless clients.
Beebe Healthcare becomes First Medical Center on Delmarva and One of Only Two in the Mid Atlantic to offer MultiPoint Pacing Technology for Heart Failure Patients Beebe Healthcare is proud to announce that it is the first medical center on Delmarva, and one of only two in the Mid Atlantic, to use a new, recently FDA-approved technology that vastly improves the treatment for
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patients with congestive heart failure and other electrical problems of the heart. MultiPoint pacing technology delivers electrical pulses to multiple locations within the left side of the heart to resynchronize contraction of the heart’s lower chambers (ventricles). Resynchronization is necessary when a patient is suffering from a type of irregular heartbeat that causes difficulty in breathing and that can be life-threatening. “MultiPoint Pacing” allows coverage of a larger area of the heart and in clinical trials has been proven to help patients when traditional biventricular implantable cardioverter defibrillators (ICD) and pacemakers have been ineffective.
Sinan Aral discusses the power of social media at UD talk Sinan Aral, a frequent speaker at high-profile events like Data Gotham, TEDxSiliconValley, TEDxColumbia Engineering, TEDxNYU, ADSCon and PopTech, discussed some of his latest research findings during a talk at the University of Delaware. Aral, a leading social media expert, conducts research exploring the growing role of websites like Twitter and Facebook in culture, business and more. UD’s sixth annual W. L. Gore Lecture Series in Management Science featured Aral, who serves as the David Austin Professor of Management at the MIT Sloan School of Management where he holds a joint appointment in the IT and marketing groups and co-leads the Initiative on the Digital Economy. Aral has worked closely with
Facebook, Yahoo, Microsoft and many other leading Fortune 500 firms on social media and information technology investments, and was named one of Poets & Quants’ Best 40 Under 40 exceptional business school professors under 40 years of age.
Nemours CEO Among 50 Most Influential Physician Executives Dr. David J. Bailey, MD, MBA, president and CEO of Jacksonvillebased Nemours Children’s Health System has been named by Modern Healthcare Magazine as one of the 50 Most Influential Physician Executives for 2016. Less than five percent of hospitals and health systems in the U.S. are led by a physician. The program honors physician executives deemed by their peers and the senior editors of Modern Healthcare to be the most influential individuals in any healthcare sector in terms of leadership and impact on the industry.
DSU designation as “Tree Campus USA” reaffirmed for fifth consecutive year DSU held its annual Earth Day observance celebrated the University’s reaffirmed designation as a Tree Campus USA. Originally awarded the designation in 2012, the Tree Campus USA status has now been held by DSU for five consecutive years. The designation goes to schools that have
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Newsbites an implemented plan for tree care that is supported by school allocations, an established Campus Tree Advisory Committee, related education outreach, as well as an annual observance of Arbor Day. The DSU main campus in Dover currently has hundreds of trees that are represented by 130 different species.
Students Duct-Tape Principal for Cancer Fundraiser Students at Pleasantville Elementary School participated in The Leukemia and Lymphoma Society’s (LLS) Student Series campaign to help fund blood cancer research and patient service programs. During the fundraising period, students collected spare change and brought the change back to their home rooms each morning. Funds collected help LLS fund research to find cures, develop better therapies, and provide information and support to blood cancer patients and their families. The school raised more than $6,000 for LLS in their first five years of participating in the campaign. At the beginning of the 2016 campaign which launch on April 8th, organizers set a goal to raise $1,800 for blood cancer research. At the third marking period awards assembly, which also served as the campaign kick-off, students learned they would have the opportunity to duct-tape Principal, Jennifer Alexander to the cafeteria wall on the last day of the campaign. Alexander will “Stick It to Cancer” and allow her students to tape her to the cafeteria wall for the afternoon!
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Allen Harim Growers Named Outstanding Poultry Producers at 2016 Delmarva Poultry Industry Booster Banquet Two Allen Harim growers were named Outstanding Poultry Producers at the 2016 Delmarva Poultry Industry Booster Banquet in April in Salisbury, the 60th year that the banquet has been held. Tom and Mary Cheezum of Preston, Maryland, began growing chickens in 1980 when they bought a farm with two chicken houses near Preston, Maryland. They now operate just one upgraded house where they grow 20,000 antibiotic-free birds per flock for Allen Harim. Tom and Mary’s youngest son Eric also helps raise chickens. The family also grows grain, corn and beans on their 750-acre family farm. Also honored were Scott Peterman and Wil Jerman, who own and operate the Peterman Farm near Milford, Delaware. Scott’s parents, Jack and Sandy Peterman, began growing chickens on the Peterman Farm in 1978. In 1989, Scott and his wife, Carrie, purchased the farm and added more chicken houses. After 17 years in broiler production, Scott and Carrie joined the Allen Harim team to produce antibiotic free chickens.
Jewish Federation of Delaware Receives Three 2016 Communicator Awards The Jewish Federation of Delaware received three awards recognizing creativity and marketing excellence from the 2016 Communicator Awards (CommunicatorAwards.com), the leading international awards program recognizing big ideas in marketing and communications. Founded two decades ago, The Communicator Awards receives over 6,000 entries from companies and
agencies of all sizes, making it one of the largest awards of its kind in the world. Federation received a Gold Award of Excellence in the Annual Reports Category for its 2014-2015 Report to the Community and Silver Awards of Distinction in the Special Event Category for its “Men’s Nite Out – Laughs & Drafts” Event and in the Special Edition Magazine Category for its 2015 Shalom Delaware.
AstraZeneca confirms North America commercial headquarters to remain in Delaware AstraZeneca today announced Delaware will remain the headquarters of its North America Commercial business which plays a critical role in delivering AstraZeneca’s strategy and organizational priorities. Paul Hudson, President, AstraZeneca US and Executive Vice President, North America said: “Delaware provides a great environment for our employees as we continue to deliver innovative biopharmaceuticals that benefit millions of patients. At the same time, our company and culture have evolved since AstraZeneca’s presence first started in the state over 15 years ago. Creating an even more vibrant work environment that furthers our evolving culture of innovation and collaboration, while staying in the state we’ve proudly called home, allows us to leverage our legacy and continue building new capabilities for the future.” AstraZeneca is in the process of looking at whether to redesign its current office space or relocate to another nearby location in Delaware. Timing for a
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decision is expected later this year and is dependent on a thorough review of all options available and conversations with third parties.
Chevrolet of Dover Under New Ownership Mike Uffner, President, Chairman and CEO of Delaware Cadillac and AutoTeam Delaware, announced the acquisition of a new affiliate dealership, Chevrolet of Dover. Matt Kersey, the General Manager at Delaware Cadillac in Wilmington for six years, will be President of Chevrolet of Dover. The dealership is located at 1450 S. DuPont Highway in Dover, Delaware. This addition will bring the total number of associates working in the AutoTeam Delaware organization to over 200. Kersey has been the General Manager of Delaware Cadillac since May 2010. His career in the automotive business began in 1985 with an entry level position at his uncle’s dealership. He is a member of the Massachusetts Army National Guard. Uffner, a former chairman of the Delaware State Chamber of Commerce and a creator of the Small Business Alliance, was nominated for a TIME Dealer of the Year Award in 2011 by the Delaware Automobile and Truck Dealers Association and recognized at the National Auto Dealers Convention. Under Kersey and Uffner’s leadership, AutoTeam Delaware affiliated dealerships have been recognized by the Department of Defense and the Employer Support of the Guard and Reserve as a finalist for the Employer Support Freedom Award, the highest recognition given by the
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U.S. Government to employers for their outstanding support of employees serving in the Guard or Reserve.
AT&T Commits to Hiring 20,000 Veterans by 2020 Doubling its military hiring commitment, AT&T has announced it plans to hire an additional 10,000 veterans for a total of 20,000 by 2020. This commitment was announced at the White House Joining Forces event, along with more than 50 other companies dedicated to hiring and training veterans and military spouses. These companies recognize the immeasurable value of veterans’ skills and how well their expertise translates to business practices – and collectively pledged to hire 100,000 veterans over the next 5 years. The hiring commitment from AT&T was one of the largest announced. AT&T actively focuses on recruiting veterans into career paths because the experience and skills gained through military service are an invaluable contribution to the workforce.
DART Announces Winners of 16th Annual Statewide Transit Poster Contest DART announced the winners of its 16th Annual Statewide Transit Poster Contest. Three winners will receive prizes from DART and its Business Partner, Wilmington Blue Rocks. Twenty-five students from schools and/or afterschool programs statewide participated in the contest, depicting their vision of this year’s theme, “Ride More. Save More. Do More.” Students researched the bus service and its various
destinations and learned of the benefits of riding transit in Delaware. Students from 6th through 12th grade were invited to participate. This year’s Grand Prize Winner is Sundene Lodge, a 6th Grader from Tug Academy Home School. The 1st Place Winners by grade are: 6th Grade, Sundene Lodge, Tug Academy Home School, Mrs. Lodge; 7th Grade, Lydia Klecan, Smyrna Middle School, Mr. Beaumont; 8th Grade, Trey Lodge, Tug Academy Home School, Mrs. Lodge. (There were no entries for 9th, 10th, 11th, or 12th grades this year.) All first place winners will receive a number of prizes from DART and be recognized at a future Wilmington Blue Rocks game.
Megan McGlinchey to serve as Acting Executive Director of Riverfront Development Corporation of Delaware (RDC) The Riverfront Development Corporation of Delaware (RDC) announced the appointment of Megan M. McGlinchey to the role of Acting Executive Director of the Corporation, effective June 1, 2016. Ms. McGlinchey’s appointment comes as a result of the leave of absence being taken by current Executive Director, Michael S. Purzycki, who is pursuing a candidacy for Mayor of the city of Wilmington. Ms. McGlinchey has held various positions since she joined the Corporation in 1997, most recently serving as Deputy Director since January of 2014. In her role as Deputy Director, she has overseen the day-today operation of the Chase Center on the Riverfront, the Delaware Children’s Museum, the Riverfront Market, the DuPont Environmental Education Center, Riverwalk Mini Golf, and Horizon Riverfront Rink.
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Newsbites Chambers USA 2016 Ranks Morris Nichols Band 1 in Four Delaware Practice Areas; 25 Attorneys Recognized The 2016 edition of Chambers USA: America’s Leading Lawyers for Business again ranked Morris, Nichols, Arsht & Tunnell LLP as a Band 1 law firm in the Delaware categories for Bankruptcy/ Restructuring, Chancery, Corporate M&A & Alternative Entities, and Intellectual Property. Twenty-five Morris Nichols attorneys were recognized as leaders in their field in Delaware. Partner Jack B. Blumenfeld earned special recognition as a “Star Individual,” a distinction given to attorneys with exceptional recommendations.
Chambers USA Honors 36 Richards, Layton & Finger Attorneys Thirty-six Richards, Layton & Finger attorneys, more lawyers than from any other Delaware firm, have been named leaders in their field by Chambers USA, one of the world’s most respected legal directories. In addition to the individual attorney rankings, Chambers has recognized six of the firm’s practice areas for excellence, with the firm’s Bankruptcy/Restructuring, Chancery, Corporate/M&A & Alternative Entities, and Real Estate practices receiving the
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Calendar of Events TUESDAY, JULY 19, 2016
WEDNESDAY, SEPTEMBER 21, 2016
Meet the New Members
Delaware Networking Station
8:30 AM - 10:30 AM
5:00 PM – 8:00 PM
1201 N. Orange St.
Chase Center on the Riverfront
First Floor Board Room
815 Justison Street
Wilmington, DE 19899
Wilmington, DE 19801
WEDNESDAY, SEPTEMBER 7, 2016
MONDAY, SEPTEMBER 26, 2016
Evening Mixer Fish On Seafood Grill & Bar
JMAC Camp Golf Tournament
5:30 PM – 7:30 PM
Back Creek Golf Club
17300 N. Village Main Blvd.
100 Back Creek Drive
Lewes, DE 19958
Middletown, DE 19709
THURSDAY, SEPTEMBER 8, 2016
FRIDAY, SEPTEMBER 30, 2016
23rd Annual Chamber Chase Golf Tournament
DYPN Community Outreach Day: Habitat for Humanity Project
10:30 AM – 7:00 PM
8:00 AM – 3:00 PM
Kings Creek Country Club
Walnut Ridge
1 Kings Creek Circle
1401 North Walnut Street
Rehoboth Beach, DE 19971
Wilmington, DE 19802
11:00 AM Shotgun Start
TUESDAY, SEPTEMBER 13, 2016
Networking Breakfast at The Delaware Contemporary 7:30 AM – 9:00 AM 200 South Madison Street Wilmington, DE 19801
publication’s highest Band 1 ranking. Chambers reports that Richards, Layton & Finger represents “the gold standard in Delaware.” Ten Richards, Layton & Finger attorneys have been ranked in Chambers’ Band 1—the most of any Delaware firm—and Mark Collins, chair of the firm’s Bankruptcy & Restructuring Department, has been designated as a “Star Individual” for the fifth consecutive year, one of only three Delaware attorneys to earn this prestigious ranking this year.
GOT NEWS? Share your latest news with us! Press@dscc.com
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CHAMBER Committees State Chamber members play a visible, active role in the business community by serving on committees. If you would like to get involved, contact the committee’s Chamber representative or register online at www.dscc.com. Ambassador Committee: The Ambassador Committee is a specially chosen group of volunteers that assists in increasing membership and retention, and acts as a liaison between the State Chamber staff and the membership at large. Contact: Chuck James at (302) 576-6562 or cjames@dscc.com.
Committee monitors issues, policies, and trends affecting Delaware’s infrastructure and transportation systems, as well as advises the Chamber’s Board of Directors on related policy issues. For more information, contact James DeChene at (302) 576-6560 or jdechene@dscc.com.
Employer Advocacy & Education Committee: The Employee Advocacy and Education Committee promotes and assists the employment interests of Chamber members. It is a forum for members of the Chamber to discuss and evaluate human resource and personnel issues facing Delaware employers; to actively engage in the legislative process to develop and implement legislative solutions; to advise the Chamber leadership on the impact of proposed legislative and regulatory measures; and to educate the membership about regulatory requirements affecting their bottom line. The committee meets at least quarterly to identify and develop strategies for current and future issues, and holds special events open to Chamber members to focus on timely topics in the field of human resources and personnel management. For more information, contact James DeChene at (302) 576-6560 or jdechene@dscc.com.
Military Affairs Committee: The Military Affairs Committee aims to build efforts to support the hiring of military veterans, and to support the local branches of the military on other relevant issues. Its goals include building business relationships to support the military community, and to create jobs for reserve components and veterans. The committee meets quarterly, and is chaired by Gary Stockbridge of Delmarva Power. Contact: James DeChene at (302) 576-6560 or jdechene@dscc.com.
Environmental Committee: Working closely with the Department of Natural Resources and Environmental Control (DNREC), members are involved in the review and shaping of environmental legislation and regulation. Contact: James DeChene at (302) 576-6560 or jdechene@dscc.com.
Delaware Young Professionals Network: This committee was formed to encourage young executives in Delaware to be involved in the Chamber, network with other young professionals and further their business growth. The DYPN, for professionals between the ages of 21 and 40, aims to develop Delaware’s young workforce through professional business networking and personal growth. Contact: Kelly Wetzel at (302) 576-6564 or kwetzel@dscc.com. Economic Development Committee: The Delaware State Chamber of Commerce’s newest committee will see its inaugural meeting early 2016. Contact Mark DiMaio at (302) 576-6575 or mdimaio@dscc.com
Health Care Committee: Members discuss key health care issues facing Delaware businesses and provide feedback to the Chamber legislative team to assist in formulating policy. Contact: James DeChene at (302) 576-6560 or jdechene@dscc.com. Tax Committee: This committee reviews tax legislation and advocates for the reduction of personal and business taxes in Delaware. Contact: James DeChene at (302) 576-6560 or jdechene@dscc.com. Infrastructure and Transportation Committee: The Infrastructure and Transportation Committee recognizes the critical role that the condition and functionality of Delaware’s infrastructure and transportation systems play in creating a strong economy and quality of life. The Infrastructure and Transportation DELAWARE BUSINESS
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Delaware State Chamber of Commerce
SMALL STATE. BIG BENEFITS. UPS Shipping Discounts Save up to 34% on a broad portfolio of shipping services including: • Up to 34% on UPS Air letters including UPS Next Day Air®* • Up to 30% on UPS Air packages (1 lb.+) • Up to 32% on UPS International imports and exports • Up to 16% on UPS Ground shipments • Savings begin at 70% on UPS Freight® shipments over 150 lbs. DSCC members can receive these discounts even if you already have a UPS account. Whether you need your documents or packages to arrive the next day or are looking for the most affordable shipping option, UPS understands the importance of reliability, speed, and cost. Plus, the more you ship, the more you can save with UPS. To enroll and start saving today, visit www.savewithups.com/dscc. For more information, call 1-800-MEMBERS (1-800-636-2377). UD Online MBA Scholarship Through an Affiliate Partnership with the Lerner College of Business & Economics, Chamber members will receive an affiliate program scholarship for $5,000 off of their tuition for the University of Delaware Online MBA Degree Program. The Lerner College Online MBA is an AACSB-accredited program that can be completed in as little as sixteen months. This powerful new education option offers the quality, flexibility, and convenience to earn an MBA degree from a highly regarded, nationally ranked, public university. In addition to the $5,000 affiliate scholarship, Chamber member employees will be eligible to apply for the Dean’s Merit Scholarship, which awards the most highly qualified candidates up to an additional $5,000 in scholarship funding. Visit www.apdegree.com/DSCC to get started. Prescription Drug Discount Card The Delaware Drug Card will provide savings of up to 75-percent on prescription drugs at more than 50,000 pharmacy locations across the country. The Delaware Drug Card has no restrictions to membership, income or age, and you are not required to fill out an application. This program helps all residents of Delaware afford their prescription medications.
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Member-to-Member Discount Directory State Chamber members offer substantial savings on products and services to fellow members. To see the full list of discounts online, visit www.dscc.com and click on Member2Member Discounts. Notary Service Did you know that Notary Public services are free for Chamber members? Call (302) 655-7221 to make an appointment to stop in for a notary seal on your documents. Certificate of Origin Documents Certificate of Origin documents are $20 for Chamber members ($100 for non-members). Call (302) 655-7221 for more information. Delmarva Broadcasting Company Fifteen-percent in bonus airtime on commercial orders placed by new advertisers on any Delmarva Broadcasting radio station. Contact Mike Reath at mreath@dbcmedia.com or call (302) 4782700 for more information. Dental and Vision Plan Dominion Dental Services provides dental and vision benefits on a group and individual basis with competitive, member-exclusive rates. Dental care coverage for most diagnostic and preventive services is 100 percent with up to 80 percent coverage for restorative care including fillings, root canals, crown and bridge work, periodontal treatment, oral surgery and more. Go to www. dscc.com/chamber/dental_plan.aspx or call (888) 518-5338 for more information. No application fee for DSCC members. Constant Contact Email Marketing Service State Chamber members are eligible to receive discounts on their Constant Contact account subscriptions. Members can save 20-percent if they prepay for 6 months and 25-percent if they prepay for 12 months. That is a 10-percent deeper discount than what is available to other customers. To sign up, visit the Constant Contact link on the State Chamber’s members-only page or call (866) 876-8464 to activate your member discount. Continuing Education Certificate Discounts The University of Delaware offers a 10% discount to State Chamber members when they choose to sign up for continuing education certificate programs.
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LegalShield All Delaware State Chamber members and member companies now have the opportunity to access affordable legal services. LegalShield is one of the nation’s leading providers of legal safeguards for individuals, families, small businesses and employee groups. Member companies can join the more than 34,000 companies currently offering LegalShield’s personal legal plans as a voluntary benefit to their employees. Through LegalShield’s personal legal plans, employees gain access to unlimited personal legal advice from LegalShield provider attorneys on topics such as mortgages, wills, contracts, and more. Employees also have the option to enroll in LegalShield’s identity theft plans for the added benefits of identity monitoring and identity restoration services. LegalShield’s personal legal plans also effectively reduce employee stress and absenteeism while driving increased productivity.
The Small Business Plan provides member companies with legal advice and counsel on any business legal issue, contract and document review, debt collection, trial defense and more. In eliminating cost barriers associated with obtaining legal counsel, LegalShield’s Small Business Plan ensures members have access to the legal support they need to grow and protect their businesses. To get started with LegalShield, visit www.legalshield.com/info/ dscc. For more information, contact Independent Associate Mike Schwartz at (302) 275-8898. mikeschwartz.legalshieldassociate.com
Access full details on these benefits of membership in the members-only section of the DSCC website. For more information about obtaining your company’s members-only login credentials, please email info@dscc.com.
SAVE THE DATE 18th Annual Marvin S. Gilman Superstars in Business Awards Luncheon WEDNESDAY, NOVEMBER 9, 2016 Hotel du Pont, Gold Ballroom 11:15 AM - 1:45 PM
Apply to be a Superstar in Business online at ssb.dscc.com or visit www.dscc.com to download a pdf version ;ĂƉƉůŝĐĂƟŽŶ ĚĞĂĚůŝŶĞ ŝƐ ƵŐƵƐƚ ϭϵ͕ ϮϬϭϲͿ ^ƉŽŶƐŽƌƐŚŝƉ ĂŶĚ ĂĚǀĞƌƟƐŝŶŐ ŽƉƉŽƌƚƵŶŝƟĞƐ ĂƌĞ ĂǀĂŝůĂďůĞ &Žƌ ŵŽƌĞ ŝŶĨŽƌŵĂƟŽŶ͕ ĐŽŶƚĂĐƚ <ĞůůLJ tĞƚnjĞů Ăƚ ŬǁĞƚnjĞůΛĚƐĐĐ͘ĐŽŵ Žƌ ;ϯϬϮͿ ϱϳϲͲϲϱϲϰ
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CALL THE CHAMBER The State Chamber of Commerce staff works for you, serving our member companies and organizations statewide. This State Chamber staff directory lists phone numbers and email addresses, as well as individual areas of responsibility. If you need business assistance or information, please donâ&#x20AC;&#x2122;t hesitate to call.
A. Richard Heffron President
576-6563 rheffron@dscc.com
Marianne K. Antonini Sr. Vice President Finance & CFO
576-6567 mantonini@dscc.com
Cheryl Corn Executive Assistant to the President Sr. Vice President Communications
576-6572 ccorn@dscc.com
James DeChene Director, Government Relations
576-6560 jdechene@dscc.com
Mark A. DiMaio Director, The Partnership, Inc.
576-6575 mdimaio@dscc.com
Linda D. Eriksen Accounting Associate
576-6569 leriksen@dscc.com
Ken Evans Account Executive
576-6576 kevans@dscc.com
Chuck James Sr. Vice President, Membership Ambassador Committee
576-6562 cjames@dscc.com
Fred Miller Advertising Sales Member Retention
576-6579 fmiller2@dscc.com
Bill Osborne Interim President, DPPI
576-6590 bosborne@dscc.com
Kelly Wetzel Program & Communication Specialist Small Business Alliance Delaware Young Professionals Network
576-6564 kwetzel@dscc.com
save the date 23rd Annual
Delaware State Chamber of Commerce
Chamber Chase Golf Tournament thursday, september 8, 2016 Kings Creek Country Club, Rehoboth
Chamber Chase Golf For more information, please contact: Cheryl Corn at (302) 576-6572 or ccorn@dscc.com 60
DELAWARE STATE CHAMBER OF COMMERCE 1201 N. Orange Street, P.O. Box 671 Wilmington, DE 19899-0671 (302) 655-7221 / Fax (302) 654-0691 (800) 292-9507 Kent & Sussex counties www.dscc.com Blog: delawarebusinessmagazine.com facebook.com/delawarestatechamber twitter: @Destatechamber
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EXPORT ROAD SHOW • Learn about resources available to assist your company to do business in foreign markets • Meet with exporting experts to discuss your organization’s needs and determine growth opportunities • Find the best strategies for entering or expanding into global markets Want the road show to stop at your location? Contact the Delaware Manufacturing Extension Partnership at 302.283.3131. EXPORT ROAD SHOW RESOURCE PARTNERS