Pulse

pulse Sum mer 2017

A pu blication of the Tesoro Mar tinez Refiner y

WE HEAR YOU! Our Community Advisory Panel works with refinery management to address local concerns

Inside:

> Avon Wharf’s Grand Reopening > Tesoro Fields: Serving Amateur Athletes for Generations > Our High School Robotics Team Is FIRST

p e r s p e c t i v e s

FAQs It’s Turnaround Time Many elements go into running a safe refinery, including programs that encourage smart behaviors, systems that ensure procedures and rules are being followed and, of course, equipment that runs properly.

Ensuring our equipment is operating safely and efficiently requires the periodic shutdown of parts of the refinery. We can’t always maintain or inspect equipment properly while it’s running and full of product. These planned shutdowns, called turnarounds (TARs), are required by numerous regulations to be conducted in intervals varying from three to 10 years.

It’s a complicated process to inspect and overhaul a unit—involving two to three years of planning to make sure the parts are ready to go and the experts who know how to install and inspect them are on-site at the right time.

We’re executing a TAR in June and July. It’ll include testing safety systems and inspecting, cleaning, repairing and replacing equipment. An additional 2,000 people will be on-site, which means an incredible boost to the local economy and perhaps some increased traffic around the refinery. But here’s the bottom line: We do this to help keep our community and employees safe and to better enable us to reliably serve our customers’ energy needs.

Addressing common Questions and concerns Q: Are all refineries the same?

A: No. While the refining process is similar—breaking down crude to a finished product—all refineries use different crudes and make different products. Equipment is built specifically for a certain type of crude.

What’s more, in making different products (gasoline, motor oil, jet fuel, diesel and other intermediates), there are incredible differences in the processes. So, no two refineries will ever be identical.

Some regulating agencies are trying to require that all refineries be as efficient as the most efficient refinery. That would be like requiring your home to use the exact same amount of energy as every other house in your neighborhood, regardless of how large your home is, when it was built and how many people are living there. As you drive by the various refineries in the Bay Area, you see pipes, tanks and steam.

That’s about where the similarities end.

pulse Sum mer 2017

A pu blication of the Tesoro Mar tinez Refiner y

WE HEAR YOU! Our Community Advisory Panel works with refinery management to address local concerns

Mike Hollingshaus Senior Manager, Maintenance

> Avon Wharf’s Grand Reopening > Tesoro Fields: Serving Amateur Athletes for Generations > Our High School Robotics Team Is FIRST

Look for the Shared Value graphic in this issue of Pulse to see how we are viewing our business through this new “lens.”

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Patty Deutsche Director, Northern CA Government & Public Affairs 150 Solano Way Martinez, CA 94553 tsocorp.com

INSIDE:

Shared Value

Tesoro Pulse

© 2017 by Tesoro Refining & Marketing Company

Tesoro Pulse is published twice a year as an outreach to our community. Questions and comments may be directed to the individuals and groups listed on page 15.

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TAR by the Numbers A turnaround (TAR) is a complex activity that involves shutting down a portion of the refinery for maintenance and improvements.

Here’s an overview of what is involved in the TAR that’s underway at Tesoro right now:

30,000+ 24/7 years of

experience involved in execution and oversight

around-the-clock work on several fronts

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1 mil ion

+

estimated job hours

months of

2,000

additional workers at peak

pre-construction activities

Daily Safety Meetings

100+

36 months of

planning before start of the event

Shared Value - Environment - Employees - Business Partners - Community

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The newly renovated Avon Wharf includes a two-story, state-ofthe-art control room with the backdrop of Mount Diablo.

Avon Wharf Grand Reopening The new upgrades reflect Tesoro’s hard work and commitment to seismic safety

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fter years of planning, construction, permits and design changes, the Avon Wharf is new and improved and back to being fully operational. You may remember in the Winter 2016 issue, we wrote about the many permits that were needed to bring this wharf into compliance with the new seismic requirements—called MOTEMS (Marine Oil Terminal Engineering and Maintenance Standards)— before the State Lands Commission would renew our lease.

Well, on April 20, a grand reopening was held. With the help of numerous local politicians and executives from Tesoro (including Keith Casey, EVP, Marketing and Commercial) and dozens of other dignitaries, the ribbon was ceremoniously cut. Under the morning sunshine, and with the backdrop of Mount Diablo on one side and the gleaming Delta in front, Tom Lu, the Tesoro Martinez Refinery Manager, welcomed the crowd and talked about the more than 1 million work

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hours that went into making this a successful project.

Visitors were transported by bus on the brand-new roadway—which was widened considerably (specifically to allow emergency vehicles access to the wharf)—to an area just short of the berth. But all could clearly see the new equipment that has been installed.

What wasn’t as visible was the new safety technology that allows quick shut-off of any pipes should there be an earthquake. In fact, the new shut-off valves are capable of closing within 30 seconds to minimize spills to the water and/or wetlands.

Also visible was the brand-new control room—a two-story facility that includes a small kitchen, bathrooms and state-of-the-art monitors for those who call it “home” when a ship is at berth loading product.

That may not seem like a big deal to you, but to those who work out there, more than a mile from the shoreline, it’s a huge improvement.

Believe it or not, this project was finished ahead of the target date of completion—not something that happens often. It’s a tribute to the great planning, organization and collaboration of those who upgraded the Avon Wharf and made it a facility others will envy and we can enjoy.

Should there be an earthquake, the facility’s new shut-off valves are capable of closing within 30 seconds to minimize spills to the water and/or wetlands.

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The improvements made by Tesoro to their Avon Wharf are proof that our waterfront is alive and well. Industry is imperative to the success of the Northern Waterfront Economic Development Initiative.”

—Federal Glover, Contra Costa County Supervisor, District 5

Shared Value - Community - Environment - Government - Partners - Employees

ABC 7 News was on hand to capture the event and ran a spot on the evening news that featured James Jeter, Manager, Environmental Health & Safety.

Tesoro’s fire boat shows off its capabilities at the completion of the ceremony. Tesoro’s employees, part of the Fire Brigade, are trained to fight marine fires here and throughout the Bay.

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G o o d

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Sports Fields for Generations Youth organizations benefit from Tesoro’s donated athletic fields

If

you talk to anyone who has played sports in this area in the past 40 years, you’ll likely hear that they grew up playing at the Tesoro Fields. For generations, Tesoro has donated the sports fields on its property (consisting of two soccer fields and 16 baseball diamonds) to local athletic and performing organizations for a whopping $1 per year.

Given the price of sports field rentals these days, that amounts to millions of dollars of value. Here are highlights of just a few of the amateur competitors’ priceless experiences.

The Blue Devils Horn Line and Color Guard perform their 2017 program, As Dreams Are Made On.

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Blue Devils Performing Arts (BDPA) With three programs (the A Corps, B Corps and C Corps), this world-renowned organization is made up of young musicians and dancers between the ages of 8 and 25.

The A Corps has been named Drum Corps International (DCI) World Class champion 17 times; the B Corps has won DCI Open Class champion status five times; and the international corps, called BD Entertainment, has performed all over the world including the 50th Super Bowl, the NBA Championships, the Basel Tattoo in Switzerland and many other worldwide venues and arenas.

Since 1957, BDPA has served more than 8,000 young people. Today, there are more than 450 participants each year. More than just music and performance is involved; Blue Devils develop personal character through challenging physical, emotional, mental and social activities while promoting values of dedication, hard work and commitment to a team effort.

Many members of BDPA go on to be professional musicians, educators and executives.

You might find former members in Cirque du Soleil, teaching at major universities or heading up giant corporations. Their experience with the Blue Devils and drum corps inspires youngsters to develop necessary skills and aptitude for such illustrious positions and leadership. And just think—they all got their start at Tesoro Fields.

Interested in learning more, watching a rehearsal or seeing them perform? You’ll find rehearsal and performance schedules at bluedevils.org.

Diablo Futbol Club Since 2008, Diablo FC has provided competitive and recreational programs for approximately 800 soccer players each year. Diablo FC is a nonprofit 501(c)(3) organization whose mission is to instill passion and enjoyment of soccer in a positive, safe, competitive environment. Its comprehensive club program and professional staff train players in the mental, physical, technical and tactical aspects of soccer so they can reach their full potential and compete at the highest level. To learn more, visit diablofc.org.

Soccer players learn to honestly and wholeheartedly applaud the efforts of their teammates and their opponents.

Junior Optimist Baseball League (JOBL)

Young athletes—boys and girls—learn teamwork and sportsmanship through the games of baseball and softball.

Founded in 1963, JOBL is a nonprofit 501(c)(3) youth organization dedicated to the teaching of baseball and softball to area youth. The league serves players primarily from Concord, Martinez, Clayton, Pittsburg, Clyde and Walnut Creek.

JOBL is an all-volunteer league, and its complex consists of 15 playing fields, two playground areas, a snack shack and a conference room/equipment storage area.

JOBL is a member of the Northern California section of the Cal Ripken Division of the national Babe Ruth League organization. It serves girls and boys ages 4 through 14. League play and travel opportunities are available for all but its youngest divisions. For info, visit joblconcord.com.

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Meet the Tesoro

CAP

Vel ipsam res aliquas mo CAP members (L-R): culpaNew quam, quidel in plabo.

Eagan, Tish OtatJonathan quid moluptaturi sinisYoung, re Paul Detjens, Ann Lindstrom volupta tissinture nonet

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Our Community Advisory Panel has new members who are exploring ways Tesoro can contribute locally

T

he Tesoro Martinez Refinery has been part of the Martinez/Concord communities since 1913—more than 100 years—but not always as Tesoro. In fact, there have been multiple owners throughout the century. But one thing has remained the same—our location. As part of the community, we are well aware of the potential and actual impact we have on our surrounding neighbors. Over the years, there have been noises, odors, traffic congestion and more. But there also has been an incredible support for charities, schools and causes that are important to our employees.

That’s where the Community Advisory Panel, or CAP, comes in. Formed in 1993, the CAP meets on-site monthly with refinery management to discuss issues of concern and matters of interest. Topics on the agenda can be anything from incidents that have occurred at the refinery to the review of new safety programs. The CAP can also consider recommendations that Tesoro address a particular need in the community or gain a better understanding of the company’s environmental commitment or workforce needs.

The panel’s 12 to 15 members reflect our community’s diversity: millennials and “seasoned” adults; neighbors from Clyde to Martinez to Walnut Creek; experts in water and public safety; and representatives from the nonprofit and education sectors. In the past year, the CAP has seen an influx of fresh faces. Here, meet our members, with brief remarks from each.

Tim Carr is a resident of North Concord. An electronics engineer with expertise in radio communications, Carr currently provides rugged, uninterruptible power supplies for Navy fighting ships of the world. He enjoys motorcycle touring and attending motor sport racing events.

Carr says: “I’ve been impressed to learn that safety is para-

mount to Tesoro—beyond anything else … including profit.”

and efforts to be a good neighbor. And as a direct and longtime neighbor of the refinery, the CAP is an opportunity for my agency to continue to improve relations with the refinery.”

Jonathan Eagan serves as Assistant Superintendent for the Mt. Diablo Unified School District. He oversees the Educational Technology department and works with STEM projects throughout the district. Eagan brings the perspective of K–12 education to the CAP. He has lived in Martinez for 20 years.

Eagan says: “I have learned that Tesoro truly has a commit-

ment to giving back to the community by supporting STEM education, donating time and resources to nonprofits like the Contra Costa Food Bank, and collaborating with local businesses and education to sponsor community events.”

Darrell Foote is a native Contra Costa resident working as a precision industrial automation systems designer for the biotech and semiconductor industries. A firm believer in the importance of technical education, he credits high school and community college shop classes with giving him the hands-on experience critical to succeed.

Foote says: “A longtime believer in the importance of sustain-

able local industry, I’m excited to participate in the CAP and contribute to the open and transparent relationship between the refinery and my community in Concord.”

Danea Gemmell

is a registered civil engineer and

currently serves as the Planning and Development Services Division Manager for Central Contra Costa Sanitary

Ryan Nichols, Tim Carr and Paul O’Mary (L-R) have served on the CAP for a couple years.

Paul Detjens is a 25-year resident of Martinez. He is currently the project manager for the Contra Costa County Flood Control District’s Lower Walnut Creek Restoration project, which borders the west side of the Tesoro Martinez Refinery. Detjens is a registered professional engineer and received his engineering degree at the University of California, Davis.

Detjens says: “To me, the CAP represents the refinery’s values

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worked in a variety of assignments over the years. His most recent assignment is as the Pacheco Resident Deputy, which has him working closely with the community and with quality-of-life matters.

Nichols says: “As a member of the Sheriff’s Office who patrols Veteran CAP members Curt Swanson (left) and Jeanette Green (right) help new member Caitlin Sly (middle) get oriented.

the Tesoro surrounding area, it is nice to know what goes on inside the refinery and to be on a personal level with many refinery employees so that information can flow more fluidly between my own department and the refinery.”

Paul O’Mary is a Station House Commander and first District. She was previously the City Engineer for Concord until 2012. Gemmell and her husband, T.C., have two daughters and both girls attend Diablo Valley College.

responder with the Contra Costa County Sheriff’s Office.

It’s imperative for him to be a CAP member so that he better understands what’s going on inside the refinery regarding turnarounds and any security concerns the company may have.

Gemmell says: “I’m surprised at the breadth of activities that Tesoro and the CAP are involved in. While Tesoro is considered by many to be a ‘big company,’ they pay attention to the small details of the community, including the success of nearby schools for STEM education, food bank supplies and creek environment.”

O’Mary says: “Being on the CAP allows me to get to know the management on a first-name basis so when a response from the station house is needed, everyone knows each other, which makes things run more efficiently.”

Jeanette Green

Barbara Scoles grew up in Concord and Martinez

grew up in Concord and moved back 20 years ago to raise her own family. She works in the telecommunications industry and has been volunteering since 2004 in Concord with the Mt. Diablo School District in the reopening of Holbrook Elementary. She also runs the Holbrook Neighborhood Watch Program and has been a homeowners association board member for her community since 2004.

Green says: “It’s important for me to be on the CAP to ensure the safety of the community and its residents.”

Ann Lindstrom has lived in Clyde for 25 years, where she volunteers in numerous areas: the Clyde Community Club, the Clyde Civic Improvement Association, as Neighborhood Watch Captain, and as liaison with the Office of the Sheriff, Contra Costa County. She completed the Sheriff’s Office Citizen’s Academy and assists in events such as National Night Out. Lindstrom currently works for the Contra Costa County Employment and Human Services Department.

Lindstrom says: “As a longtime resident of Clyde, I have

always felt safe being a neighbor of Tesoro. Since becoming a CAP member, I am impressed by the measures that are taken

by Tesoro to strive for safety in the workplace and keep the surrounding environment protected.”

Ryan Nichols was born and raised in Contra Costa County. He joined the Office of the Sheriff in 2007 and has

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but has been a Bay Point resident for more than 30 years now. She graduated from Los Medanos College with a degree in behavioral science and certifications in administration of justice and criminal law. She has been a competitive soccer coach for more than 20 years and is currently coaching with Heritage Soccer Club. She is on the board of the Juvenile Hall Auxiliary, which serves previously incarcerated and incarcerated youth in Contra Costa County.

Scoles says: “I’m a newer member of the CAP but have been able to inform my community about Tesoro’s commitment to health and safety within their facility and their incredible commitment to being a part of the larger community, through their generous investments in programs such as STEM and attentive

While Tesoro is considered by many to be a ‘big company,’ they pay attention to the small details of the community, including the success of nearby schools for STEM education, food bank supplies and creek environment.”

—­Danea Gemmell, CAP member

I admit to my initial surprise at the deep commitment of Tesoro workers and the care they have for local residents, but guess what?

They are all local residents, too, and this is their beloved home as well as the place where they work!”

—Anne Marie Taylor, CAP member

transparency to the concerns of the surrounding communities in regard to health and safety issues.”

Caitlin Sly has worked for the Food Bank of Contra Costa and Solano (one of Tesoro’s next-door neighbors) for more than eight years and has been Program Director for three years. Sly graduated from University of California, Davis in 2006 with a major in Latin American history and a minor in Spanish. She previously lived in Mexico, teaching English to elementary school students, before joining the Food Bank. She sits on several committees throughout Contra Costa and Solano counties focusing on nutrition and food access in low-income communities.

Sly says: “I have been surprised to see what a great relationship CAP members have with Tesoro staff. There is a definite sense that the Tesoro staff care deeply about the opinion of the community members and see the maintenance of an open dialogue as a key to the refinery’s success.”

the Tesoro CAP brings the voice of nonprofit and higher education organizations to the conversation.

Taylor says: “The authenticity and candor of Tesoro employees is always at the highest level of integrity and respect. I admit to my initial surprise at the deep commitment of Tesoro workers and the care they have for local residents, but guess what? They are all local residents, too, and this is their beloved home as well as the place where they work!”

Tish Young is a chemist and is currently the Dean of Sciences and Engineering at Diablo Valley College. Young is passionate about providing STEM educational opportunities for our community that lead to high-paying professional jobs, such as those offered by Tesoro.

Young says: “It is important for me to be on the CAP so that I

understand the employment needs of employers like Tesoro so Diablo Valley College can design appropriate programs to train the next generation of employees.”

Facilitator: Tom Stewart has facilitated the Tesoro CAP since its inception.

He also works with the CAPs from The Dow Chemical Company in Pittsburg and Phillips 66 in Rodeo. As a consultant, he works with companies on marketing, strategy development and community relations and has a particular passion for workforce development, ensuring our local students are prepared for the jobs that await them.

Curtis Swanson is a consulting civil engineer. He worked for Central Contra Costa Sanitary District for 33 years and retired as Director of Operations in 2014. Swanson grew up in Concord and now resides in Alamo. He did his undergraduate and graduate studies at the University of California, Davis. Swanson and his wife, Christine, have two children.

Swanson says: “During my tenure on the CAP, Tesoro has

invested hundreds of millions of dollars to upgrade refinery operations, improve safety, reduce emissions and flaring, and improve disaster preparedness.”

Anne Marie Taylor is Vice President of Advancement for John F. Kennedy University in Pleasant Hill. She oversees all community engagement, corporate outreach, foundation and grant partnerships, alumni activities, fundraising events, and donor relations. Her involvement with

(L-R) Anne Marie Taylor, Darrell Foote, Barbara Scoles and Danea Gemmell represent a variety of constituencies on the CAP.

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Olivia and Hayoun, senior women team members, are building the mechanical piece to lift the robot onto the rope.

FIRST Robotics For Tesoro, sponsoring College Park High School’s rookie science and technology team is an exciting endeavor

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n 2016, Tesoro became a sponsor of FIRST (For Inspiration and Recognition of Science and Technology)—specifically, of a national Robotics Championship competition that took place in San Jose with more than 100 teams of high school students from across the world.

What was very clear, however, was the lack of teams from the East Bay. To remedy that glaring absence, Tesoro Martinez is now sponsoring a FIRST Robotics team (Team #6662) at College Park High School in Pleasant Hill. FIRST teaches life skills to kids of all ages, through the use of technology. FIRST Robotics is a high school-level program, but FIRST does offer technology programs for other grade levels.

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Off to a Great Start College Park High School kicked off its rookie year with 27 members. If you imagine that an after-school robotics program consists of a clique of “geeks”—think Big Bang Theory— nothing is further from the truth.

Some team members are football players and swimmers; many are in the orchestra or band. They range from freshmen to seniors, as many

girls as boys, and most did not know each other before the season began.

To watch the students work together, you’d never know that. Max Morehead, a senior, is the President of the team and has a terrific way of rallying everyone to a common goal. The crew not only built a robot together but also had to create a presentation, a portfolio, do quality control—and each team member played a vital role.

They call themselves “Engineers with Attitude” but not the kind of attitude you’d think. There is brainstorming going on, helping, guiding, counseling and cleaning up messes.

“We don’t think we’ll win this year— it’s our first attempt,” observed Morehead before the upcoming competition in the spring. “But we are excited about the competition and helping other teams do well.” In FIRST, that’s called “coopertition.”

“This is much better,” say Marcus Sander, a college-bound senior who participated in another robotics program called Vex. “We’re actually building something from scratch that has a purpose and we have to work together to make it happen.

And unlike some sports, there are no individual stats here—we’re a team.”

We’re actually building something from scratch that has a purpose and we have to work together to make it happen.”

—Marcus Sander, college-bound senior, College Park High School

Building and Programming Powerful Technology “Steamworks” was the theme of this year’s competition, held March 16 to 19 in San Francisco. In short, teams had to program their robots to pick up balls and toss them into a boiler, providing “fuel” to make steam. In addition, the robots needed to collect gears and deposit them in the “air tower” to make it operate. All of this was done in a timed, controlled setting, but working with other teams.

In this regional competition, there were more than 40 teams from as far away as Hawaii and Turkey.

Although members of College Park’s team thought they might have a chance to earn the Rookie Award, they did much better. They made it to the quarterfinals and, ultimately, captured the Judges Award, which honors a team “whose unique efforts, performance or dynamics merit recognition yet do not fit into any of the existing award categories.” An incredible achievement for a firsttime entry.

In addition to building a robot that actually competes, team members learned about STEM jobs, made presentations, did outreach in the community (to teachers and students), and improved their skills in teamwork and problem-solving—all while enjoying themselves!

For the kids, it’s a win-win proposition: Maile Moyrong, a 10th-grader, was in charge of quality control—making sure the team checked off everything that was reviewed by judges at the competition. She enjoys the team because

it’s really a community. Even her little sister wants to come. “That motivates me,” she says. At one point, upperclassman Morehead remarked to Shauna Hawes, the teacher who got the team going, “Mrs. Hawes, wouldn’t it be great if, in two years, every high school had this?”

Hawes oversees the workshop areas at Valley View Middle School, where both FIRST and the middle school after-school robotics programs work (see sidebar). She shares Morehead’s enthusiasm and his great pride in the program. “One day, the kids spent an entire afternoon arguing over the shape of the chassis—but it was glorious,” she recalls. “They were laughing and brainstorming and collaborating and it was all so constructive. We’ve created an environment here where they are happy and contributing and productive—they want to come back.” All participants agreed. Even some of the graduating seniors remarked that if they go to college locally, they’ll be back to help mentor next year’s team.

Notes from teacher Shauna hawes What do Linkbots, Spheros, Vex, Pipers, drones and Ozobots have in common? They are used in different STEM clubs throughout the middle schools of Mt. Diablo Unified School District (MDUSD), supported by Tesoro. Some of the clubs meet during the school day, such as before school or at lunch, and others meet after school.

In all the clubs, STEM thinking, programming, math skills, collaboration and problem-solving are “hidden” in the fun with robots the students are having. After several years, the programs have expanded to include new kinds of robots and tools.

Several of the schools entered the C-STEM Day competition at the University of California, Davis on May 20.

When the teams arrived, they were given challenges to solve with Linkbot robots, and time in the morning to work on designing and programming solutions. The afternoon was spent competing and perfecting the programs.

Thanks, Tesoro, for bringing STEM to life in the MDUSD middle schools!

—Shauna Hawes, MDUSD

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SUCCESS

STOR I ES

Process Safety Just Got Personal focusING on safety education for every employee

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n 2013 and 2016, Tesoro Martinez conducted Safety Culture Surveys with the intent of finding out what employees thought about Tesoro’s safety environment, the programs in place and its commitment to safety overall. The results of that survey prompted Tesoro to make genuine and concerted efforts to improve safety on-site. In particular, that’s meant making sure employees know they have power and authority over not only their personal safety but also process safety.

Mike Lee, the United Steelworker Union Process Safety Representative on-site, joined a team to help develop the I Am Process Safety program. The goal is to convey tangible ways for every employee to positively improve safety and the refinery’s safety culture, educating all employees to better understand their integral role in process safety.

What, exactly, is process safety? Well, the true definition is very formal: a disciplined framework for managing the integrity of operating systems and processes for handling hazardous substances by applying good design principles, engineering and operating practices. Basically, it means, “Keep it in the pipes and go home safe.” That sounds simple enough, but there actually are 20 elements that play a vital role in what we do every day (see sidebar).

“Through upcoming programs like Great Catch and current programs like Stop Work Obligation Authority, employees take real ownership and pride in their role in operating a safe refinery,” explains Lee. “Process Safety is part of everything we do.

It is everyone’s responsibility.”

The I Am Process Safety program reflects a well-trained, integrated workforce with the common goal of hazard recognition and mitigation and a culture that promotes learning from mistakes to prevent incidents. For Lee and all Tesoro employees, our credo is clear: Process safety matters because I matter.

I Am Process Safety.

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20 Elements That Play a Vital Role in What We Do Every Day • • • • • • • • • • • • • • • • • • • •

Incident Investigation Damage Mechanism Review Compliance Audits Employee Participation Management of Organizational Change Human Factors Process Safety Management Safeguard Protection Analysis Process Hazard Analysis Process Safety Information Hot Work/Safe Work Permits Pre-Start-Up Safety Review Operating Procedures Emergency Planning and Response Process Safety Culture Assessment Management of Change Training Hierarchy of Hazard Control Analysis Contractors Mechanical Integrity

f y i

A Shared Home Base Some of the greatest hits on our property date back to the 1930s

Avon Village, the original name of the property on which the Tesoro Refinery sits, was home to a semi-pro baseball team called the Flying A’s. The team competed against other refinery league rivals (Standard Oil, Shell, Union 76 and the C&H Sugar Refinery) and, in the 1930s, its games would actually draw as many as 6,000 fans!

✃ C l i p a n d s av e

(

con ta c t u s

)

We’re available to address your concerns and interests

• What’s that smell? Call Odor Science & Engineering at 510-912-5812.

This third-party company will ask for your address and come to investigate all complaints.

• Other concerns about the refinery operations: Call 925-228-1220.

• Community outreach? Contact Patty Deutsche at patricia.a.deutsche@tsocorp.com.

• Looking for donations for a charity? Visit tsocorp.com/social-responsibility and click on “Community Investments,” then “How to Apply.”

• Careers at Tesoro: All job openings are posted online at tsocorp.com/careers.

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PAID

Oakland, CA Permit No. 1584

150 Solano Way Martinez, CA 94553