Quality Property Management Made Simple

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you can expect

7 99%

100% 81%

AVERAGE “DAYS ON THE MARKET” TO SECURE A QUALITY TENANT.

31 97% AVERAGE NUMBER LEASED EACH MONTH.

CLIENTS WHO RECEIVE ANNUAL RENT REVIEWS.

78:1 STAFF TO PROPERTY MANAGEMENT RATIO.

OCCUPANCY RATES.

PERCENTAGE OF TENANTS THAT PAY THEIR RENT ON TIME.

PERCENTAGE OF TENANTS ON FIXED TERM LEASE.

THE BEST CHOICE to protect your investment

LEADING THE MARKET IN INVESTMENT PROPERTY MANAGEMENT

At DJ Stringer, we pride ourselves on being the market leader in managing investment properties. Serving over 2,200 property owners and tenants, we provide essential investment advice to private individuals, corporations, and international clients.

As a proud member of both the REIQ and REINSW, we adhere to the highest industry standards.

Our team-oriented management structure ensures comprehensive care for every aspect to the management of your property:

• Leasing Consultants: Full-time specialists available six days a week with extended summer hours.

• Portfolio Property Managers: Experienced professionals managing properties in both QLD and NSW.

• Investment Advisors and Business Development Officers

• Creative & Marketing Department:

• Holiday and Short-Term Rentals

• Financial Administrators

• Office Management

• Sales and Commercial Divisions

DJ Stringer will optimise your investment return and provide a stable plan, giving you peace of mind. Engaging qualified property managers is essential to protect your investment and achieve optimal returns for both landlords and tenants. Our task-oriented team ensures each member impacts your property's management while offering comprehensive portfolio services.

We offer a free, accurate rental assessment to determine the achievable rent based on current market conditions. We prioritise selecting the right tenant and achieving the best possible rent. Our cutting-edge procedures ensure effective property management and we keep you informed throughout the tenancy.

By joining DJ Stringer Property Services, you will receive free consulting for any real estate needs, including:

• Property appraisals

• Feasibility for development

• Buying and selling advice

• And much more

WHY DJ STRINGER?

About us

YOUR SOUTHERN GOLD COAST AND NORTHERN NSW SPECIALISTS

DJ Stringer Property Services is the largest independent property group servicing the Southern Gold Coast and Northern NSW regions providing consultancy solutions for all disciplines.

From its humble beginnings at Kirra beach in 2001, principals David and Tammy Stringer have established a business built on reputation and success, providing consultancy and associated property services for every real estate discipline.

DJ Stringer Property Services now employs around 30 staff from its magnificent 600m2 dual level Corporate Head office situated in the bustling main street of Coolangatta.

Therefore, there is no better place to showcase your property & or real estate project.

Their management and rental portfolio accommodates the residential & commercial needs for over 2,200 landlords and tenants.

DJ Stringer Property Services has recently been awarded as one of the top 5 Rental Agencies on the Gold Coast & Tweed Heads and ranked within the top 100 in Australia, which is a true testament of its commitment & professionalism.

Bilinga Coolangatta
Bilinga Tweed Heads
Bilinga

TERRI WHITNEY

BUSINESS DEVELOPMENT MANAGER

Terri Whitney is a highly motivated and trusted Business Development Manager for our large Property Management Department who possesses several years of experience in Property Management, Marketing & Leasing.

Terri has strong communication and interpersonal skills with extensive knowledge of legislative requirements & market trends across all Southern Gold Coast & Northern NSW regions.

Terri provides property investors with confidence by providing quality of service and advice on preparation of property, together with marketing recommendations, that will ultimately secure you a sound tenant at optimum rent.

You will feel at ease with Terri’s professionalism and happy nature whilst creating a long and loyal working relationship.

Terri | 0491 644 897 or terri@djstringer.com.au

Tammy Stringer

Company Manager 0418 778 426 tammy@djstringer.com.au

Susie Hine

Property Manager 0409 666 973 susie.hine@djstringer.com.au

Gianetta Cooper

Property Manager 0407 462 802 gianetta@djstringer.com.au

Simone Rowles

Team Leader / Financial Admin (07) 5599 5222 simone@djstringer.com.au

Kim Townsend

Property Manager 0439 393 882 kim@djstringer.com.au

Jen Daniels

Property Management Admin (07) 5599 5222 jennifer@djstringer.com.au

TEAM

Terri Whitney

Business Development 0491 644 897 terri@djstringer.com.au

Tenneale Wallis

Property Manager 0436 123 755 tenneale@djstringer.com.au

Valeria Martinuzzi

Property Management Admin (07) 5599 5222 valeria@djstringer.com.au

Leah Papworth Leasing Consultant 0417 577 160 leah@djstringer.com.au

Julie Norris

Property Manager 0400 957 527 julie@djstringer.com.au

Imogen Alker

Property Management Admin 0439 380 632 imogen@djstringer.com.au

WHAT WE DO for you

EXPERT ADVICE TO MAXIMISE RETURNS

• Personal property inspections

• Honest and accurate rental assessments

• Tips on preparing your property for occupying to include all legislative requirements

• Expertise on the current rental market and trends

• Latest technology and state of the art prospective tenant inspection program

CUSTOM MARKETING CAMPAIGNS

• Premiere listing on realestate.com.au and domain.com.au

• Weekend viewings available

• Experienced & specialised leasing team

• Photos

• Signage

• Social Media

• Office Brochures

• Huge office front exposure – Coolangatta CBD

RIGOROUS TENANT SCREENING

• Detailed application format with photo ID requirement

• T.I.C.A. database checks

• Financial assessment

• Employment and income verification

• 100 point proof of identity requirements

• Personal references and emergency contact requirements

KEY POINTS of difference

CUSTOMISED strategic investment planning.

EXCELLENT communication and continuous informative updates.

ONGOING risk management assessments.

COMPREHENSIVE approach to all areas of property management.

PRE-VACATE inspections.

PERSONALISED APPROACH

to Property management by way of portfolio management.

DETAILED feedback and routine inspection reports with colour photos.

LATEST TECHNOLOGY

and state of the art prospective tenant inspection program.

CONTINUAL implementation of latest legislation requirements. ZERO ARREARS tolerance.

PROCESS

to find a tenant THE RIGHT AGENT

A professional, informed market analysis and appraisal

YOUR OPTIONS

Agreement and getting property ready for tenancy

MARKETING

Putting your property forward in the best light

OPEN HOMES

Inviting potential tenants to inspect and submit application

CAREFUL VETTING

Processing applications to find the best tenant

LIAISING WITH YOU

Presenting applications and providing your options

INFORM YOUR TENANT

Providing the care that your tenant seeks

COMPLETE DOCUMENTATION

We cross the 'T's" and dot the i's ensuring compliance

WELCOME TENANTS

Finalise lease ensuring all know their rights and obligations

KEEP YOU UPDATED

We pride ourselves of providing regular updates

METICULOUS preparation of all documentation

WE TAKE EXTRA PRIDE IN PAYING ATTENTION TO THE DETAILS

• Preparation/execution of Entry and Exit Condition Reports

• Comprehensive routine inspection reports supported with photos

• Carry out pre-vacate inspections, providing cleaning suggestions

• Informative sign up process to include education on responsibilities of tenants

• Collection and lodging of bond to Rental Bond Board / RTA

• Prompt and diligent processing of tasks during the tenancy

• Excellent communication and continuous informative updates

• Detailed owner reports, emails and correspondence

• Prompt action on maintenance / communication on general maintenance

• Emergency maintenance procedures / contractors in place

• Timely rent collection (exercising zero arrears tolerance)

• Annual rent reviews & lease renewals

• Co-ordination of maintenance as per owners instructions

• Ongoing risk management assessments

• Invoicing for water consumption (where applicable)

• Prompt payment of all accounts

• Disbursement of rental funds at mid and / or 1st business day of month

• Email end of month statements and financial year statements

• Tribunal representation if required

• Arranging landlord insurance

FEE SCHEDULE

As at July 2024

• Includes; signage if permitted, rental publication and office open 6 days a week.

• High powered “Premiere” listing on realestate.com.au

• As well as feature listing on the following websites; www.djstringer.com.au www.domain.com.au  www.homehound.com.au  www.rent.com.au

www.thehomepage.com.au  www.homely.com.au  www.allhomes.com.au

who's ready to rent your property?

Online calculator

Describe your property and we'll reveal how many potential tenants we have waiting that match your description

Input information such as:

Property type Bedrooms

Asking rent Suburbs and postcodes

Scan in code below to access calculator.

https://app.inspectrealestate.com.au/IREBDM/ExternalPages/TenantCalculator. aspx?AgencyName=DJStringer

RECOMMENDATIONS

to prepare your property

LEGISLATIVE REQUIREMENTS AND OTHER IMPORTANT STEPS TO ENSURE THE SMOOTH TRANSITION OF YOUR NEW TENANT

Cleaning - The premises and inclusions are to be professionally cleaned including carpets, windows and tracks. Plan for a ‘pre-Tenant’ clean 4 days before a new tenancy begins. See checklist over page

Lawns and Gardens - Arrange for lawns and gardens to be trimmed and maintained regularly until Tenant commences lease with a final weed, mow and tidy 4 days prior to tenancy. Untidy lawns/gardens do not attract Tenants.

Building standards - The property is to comply with local and state authority building regulations ensuring the property is safe and secure with special attention to balconies & railings.

Windows and doors - All windows and doors including cupboard doors open and close easily.

Locks and Keys - All locks are secure and operate effectively with keys provided for each and every lock.

Sets of Keys - Three full sets of keys are required (additional entry sets if there are 3 or more tenants).

Security keys – Three copies of all

security keys - Body Corporate will require authority from you (the owner) to issue additional copies required.

Remotes/ Fobs - Where there is a garage or entry access that has remote or security access we require a garage remote for each car space provided and/or each approved tenant.

Pest control recommended for all new tenancies.

Rubbish and accumulated items in and around the property to be disposed of. Bins to be emptied and clean.

Safety switch and smoke alarmsAll houses and units must comply with smoke alarm and safety switch regulations. (relevant States fact sheets available).

By Laws – a copy of bylaws are to be provided to the Managing Agent and details of the Body Corporate Managers name and email address provided –applies to units and townhouses only

Blinds and Vertical Cords comply with legislation (cords are fixed to wall with no hanging loops)

Redirect and Cancel services - If it is your own home being rented out, then we suggest the following:

Re-direct mail via Australia Post;

Notify the Council of your forwarding address for Rates Notices if you have not instructed our Agency to pay the rates on your behalf;

Notify Energex, gas, phone and other utility companies to finalise accounts if applicable, and provide your forwarding address details;

Notify your Insurance Company and Mortgagee Holder of the change of occupancy status;

Water Consumption - The tenancy agreement between a landlord and a tenant will state who is responsible for water consumption charges. Landlords are allowed to pass on the full water consumption charges to tenants provided all the minimum criteria have been met. (Relevant state factsheets available).

Pool regulations - If your Property has a pool, ensure it meets current Government Regulations in regards to fencing, CPR signage and water consumption/use. The Pool Owner must provide the agent with a current certificate of compliance which forms part of the tenancy and an agreement on future maintenance of the pool agreed upon. Tips for maintaining the pool and or company you have used to service the pool is helpful.

Gas - If there is a gas supply to the property – notify agent of source of supply and current arrangement.

Maintenance –All maintenance is attended to prior to tenancy commencing. Efficient response to maintenance requests during the tenancy also assists us with maintaining the value of your investment.

Landlord Protection Insurance. Whilst rental reference checks are completed as thoroughly as lawfully allowed, we cannot predict or know a Tenant’s future.

Ability to meet their tenancy obligations can be affected eg in event of death or long illness, loss of job, relationship split etc. (We are not licensed or authorised to provide advice on landlord protection products) Brochures are available.

Building and Contents Insurance for your Property’s fittings and fixtures may be included with your Property insurances or incorporated in a Landlord Protection policy. As your Managing Agent we require that you have Public Liability Insurance for your Property. If your Property is a unit the cover must include the internal unit space.

NOTE: Public Liability under the Building Insurance, taken out by the Body Corporate, only covers the common areas. It does not cover events inside your unit.

Manuals - Provide or leave copies of operating instructions or manuals for appliances or other items which tenants require instructions to use if available. Include warranties in place.

Light globes - Best practice is to ensure all light bulbs are in place and working allowing us to enforce this standard at the end of the tenancy.

ENTRY

Fan

Wipe marks off doors & walls

Sweep & mop entrance

Remove cobwebs & dirt

Clean glass at entrance

Clean verticals/curtains

BEDROOM 1 (MASTER)

Fan

Skirting & power points

Debug light fittings

Window ledges/tracks/frames

Wipe down wardrobe runner

Wash marks off walls

Clean verticals/curtains

BEDROOM 2

Fan

Skirting & power points

Debug light fittings

Window ledges/tracks/frames

Wipe down wardrobe runner

Wash marks off walls

Clean verticals/curtains

BEDROOM 3

Fan

Skirting & power points

Debug light fittings

Window ledges/tracks/frames

Wipe down wardrobe runner

Wash marks off walls

Clean verticals/curtains

BEDROOMS 4/5 + STUDY

Fan

Skirting and power points

Debug light fittings

Window ledges/tracks/frames

Clean window

Wipe down wardrobe runner

Wash marks off walls

KITCHEN

Sanitize sinks

Bench tops

Stainless steel polish

Oven / stove / microwave

Fridge/dishwasher & filter

Wipe down cupboard doors

Wash walls/window & ledge

Window frame/tracks/frames

Clean verticals/curtains

LOUNGE/DINING/FAMILY

Fan

Skirting & power points

Debug light fittings

Window ledges/tracks/frames

Clean Windows

Clean verticals/curtains

TOILET

Clean walls/cistern/holder

GENERAL

Rubbish bins emptied/washed

Lawns mowed/gardens tidied

Garden weeded throughout

Clean all windows inside/out

NBN Box left installed

Leave the property locked & Secure

FLOOR COVERINGS

Carpets vacuumed

Tiles floors mopped

HALL/LINEN CUPBOARD

Clean skirtings/power points

Wash walls

Debug light fittings

Wipe all shelves of cupboard

Window ledges & tracks

Clean windows

Clean verticals/curtains

LAUNDRY/GARAGE

Dryer lint removed

Clean sink & water hose tap

Clean out cupboard

Clean out laundry tub

Wash all walls of garage

Remove fresh stains of oil

BATHROOM

Clean bath/sink/shower

Clean vanity cupboards/ drawers

Wipe down walls/tiles

Clean windows/frames

Clean curtains/blinds

Clean exhaust fan

Clean shower screen

Clean floor/mirror

POOL

Water balance report

Remove leaves

Empty skimmer box

Pool equipment in clean working order

Perhaps your property may be more suitable for holiday letting & or you would like to enjoy using without restriction yourself?

Let us arrange an assessment from our specialised holiday division, simply known as Gold Coast Holiday Homes.

Our holiday letting & management services are performed within the same DJ Stringer Coolangatta main street office.

DJ Stringer Property Services is the largest independent property group servicing the Southern Gold Coast and Northern NSW regions.

WHAT YOUR NEIGHBOURS

are saying

Great commitment to the letting of our property

Terri was awesome from start to finish and always available to answer our many questions. Terri gave honest opinions as to how we could effectively let our unit. We respected her work ethic always willing to have as many viewings as was needed.

Roslyn (Landlord)

Highly Recommended

Terri is the most professional property manager we have experienced. Great communication, thorough processes, super helpful and she truly cares about landlords and tenants which makes it a positive transaction for all parties.

Lisa (Landlord)

Very Professional

Terri was very professional and knowledgeable. She found suitable tenants in a short time. The entrance condition report is very comprehensive.

Robert (Landlord)

TAX TIME CHECKLIST

Residential property investor

DON'T MISS OUT ON ANY DEDUCTIONS

INCOME

this tax time and maximise your cash flow

DEDUCTIONS

Rental Property Summary Report

Any other income – payouts, interest etc

DEDUCTIONS

Admin expenses

Applicable purchase or sales contracts

Stationery

Accountant/bookkeeping fees

Tax Depreciation Schedule fees

Property management expenses

Advertising

Property manager fees

Agent Administration costs

Insurances

Personal insurance premiums

Landlord insurance

Building/contents

Public liability insurance (if not already included in landlord)

Depreciation

Depreciation of plant and equipment

Capital works report

Bank charges

Interest repayments

Loan fees

Taxes/charges

Council rates

Water charges

Land tax

Bank charges

Strata

Capital improvements

Renovations

Replaced assets

Extensions Repairs

Repairs for damage or wear and tear

Maintenance

Maintenance to protect against

deterioration

Pest control

Garden, lawn, pool care

Best of the Best! Professional, knowledgeable and friendly.

Terri was brilliant in her knowledge, professionalism and communication with me in helping me to secure my rental apartment. Terri continually kept me informed of my application progress and assisted with my many questions. Terri's friendly nature made her very approachable. Experienced, a great communicator and friendly attitude, Terri is the best of the best.

Cheryl (Tenant)

Excellent Attention Given

Terri went over and above to get our property rented and did everything in a very professional manner and kept me informed all the way.

Stuart (Landlord)

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