you can expect
7 99%
100% 81%
AVERAGE “DAYS ON THE MARKET” TO SECURE A QUALITY TENANT.
31 97% AVERAGE NUMBER LEASED EACH MONTH.
CLIENTS WHO RECEIVE ANNUAL RENT REVIEWS.
78:1 STAFF TO PROPERTY MANAGEMENT RATIO.
OCCUPANCY RATES.
PERCENTAGE OF TENANTS THAT PAY THEIR RENT ON TIME.
PERCENTAGE OF TENANTS ON FIXED TERM LEASE.
At DJ Stringer, we pride ourselves on being the market leader in managing investment properties. Serving over 2,200 property owners and tenants, we provide essential investment advice to private individuals, corporations, and international clients.
As a proud member of both the REIQ and REINSW, we adhere to the highest industry standards.
Our team-oriented management structure ensures comprehensive care for every aspect to the management of your property:
• Leasing Consultants: Full-time specialists available six days a week with extended summer hours.
• Portfolio Property Managers: Experienced professionals managing properties in both QLD and NSW.
• Investment Advisors and Business Development Officers
• Creative & Marketing Department:
• Holiday and Short-Term Rentals
• Financial Administrators
• Office Management
• Sales and Commercial Divisions
DJ Stringer will optimise your investment return and provide a stable plan, giving you peace of mind. Engaging qualified property managers is essential to protect your investment and achieve optimal returns for both landlords and tenants. Our task-oriented team ensures each member impacts your property's management while offering comprehensive portfolio services.
We offer a free, accurate rental assessment to determine the achievable rent based on current market conditions. We prioritise selecting the right tenant and achieving the best possible rent. Our cutting-edge procedures ensure effective property management and we keep you informed throughout the tenancy.
By joining DJ Stringer Property Services, you will receive free consulting for any real estate needs, including:
• Property appraisals
• Feasibility for development
• Buying and selling advice
• And much more
DJ Stringer Property Services is the largest independent property group servicing the Southern Gold Coast and Northern NSW regions providing consultancy solutions for all disciplines.
From its humble beginnings at Kirra beach in 2001, principals David and Tammy Stringer have established a business built on reputation and success, providing consultancy and associated property services for every real estate discipline.
DJ Stringer Property Services now employs around 30 staff from its magnificent 600m2 dual level Corporate Head office situated in the bustling main street of Coolangatta.
Therefore, there is no better place to showcase your property & or real estate project.
Their management and rental portfolio accommodates the residential & commercial needs for over 2,200 landlords and tenants.
DJ Stringer Property Services has recently been awarded as one of the top 5 Rental Agencies on the Gold Coast & Tweed Heads and ranked within the top 100 in Australia, which is a true testament of its commitment & professionalism.
BUSINESS DEVELOPMENT MANAGER
Terri Whitney is a highly motivated and trusted Business Development Manager for our large Property Management Department who possesses several years of experience in Property Management, Marketing & Leasing.
Terri has strong communication and interpersonal skills with extensive knowledge of legislative requirements & market trends across all Southern Gold Coast & Northern NSW regions.
Terri provides property investors with confidence by providing quality of service and advice on preparation of property, together with marketing recommendations, that will ultimately secure you a sound tenant at optimum rent.
You will feel at ease with Terri’s professionalism and happy nature whilst creating a long and loyal working relationship.
Terri | 0491 644 897 or terri@djstringer.com.au
Tammy Stringer
Company Manager 0418 778 426 tammy@djstringer.com.au
Susie Hine
Property Manager 0409 666 973 susie.hine@djstringer.com.au
Gianetta Cooper
Property Manager 0407 462 802 gianetta@djstringer.com.au
Simone Rowles
Team Leader / Financial Admin (07) 5599 5222 simone@djstringer.com.au
Kim Townsend
Property Manager 0439 393 882 kim@djstringer.com.au
Jen Daniels
Property Management Admin (07) 5599 5222 jennifer@djstringer.com.au
Terri Whitney
Business Development 0491 644 897 terri@djstringer.com.au
Tenneale Wallis
Property Manager 0436 123 755 tenneale@djstringer.com.au
Valeria Martinuzzi
Property Management Admin (07) 5599 5222 valeria@djstringer.com.au
Leah Papworth Leasing Consultant 0417 577 160 leah@djstringer.com.au
Julie Norris
Property Manager 0400 957 527 julie@djstringer.com.au
Imogen Alker
Property Management Admin 0439 380 632 imogen@djstringer.com.au
• Personal property inspections
• Honest and accurate rental assessments
• Tips on preparing your property for occupying to include all legislative requirements
• Expertise on the current rental market and trends
• Latest technology and state of the art prospective tenant inspection program
• Premiere listing on realestate.com.au and domain.com.au
• Weekend viewings available
• Experienced & specialised leasing team
• Photos
• Signage
• Social Media
• Office Brochures
• Huge office front exposure – Coolangatta CBD
• Detailed application format with photo ID requirement
• T.I.C.A. database checks
• Financial assessment
• Employment and income verification
• 100 point proof of identity requirements
• Personal references and emergency contact requirements
CUSTOMISED strategic investment planning.
EXCELLENT communication and continuous informative updates.
ONGOING risk management assessments.
COMPREHENSIVE approach to all areas of property management.
PRE-VACATE inspections.
to Property management by way of portfolio management.
DETAILED feedback and routine inspection reports with colour photos.
and state of the art prospective tenant inspection program.
CONTINUAL implementation of latest legislation requirements. ZERO ARREARS tolerance.
A professional, informed market analysis and appraisal
YOUR OPTIONS
Agreement and getting property ready for tenancy
Putting your property forward in the best light
Inviting potential tenants to inspect and submit application
Processing applications to find the best tenant
Presenting applications and providing your options
Providing the care that your tenant seeks
We cross the 'T's" and dot the i's ensuring compliance
Finalise lease ensuring all know their rights and obligations
We pride ourselves of providing regular updates
• Preparation/execution of Entry and Exit Condition Reports
• Comprehensive routine inspection reports supported with photos
• Carry out pre-vacate inspections, providing cleaning suggestions
• Informative sign up process to include education on responsibilities of tenants
• Collection and lodging of bond to Rental Bond Board / RTA
• Prompt and diligent processing of tasks during the tenancy
• Excellent communication and continuous informative updates
• Detailed owner reports, emails and correspondence
• Prompt action on maintenance / communication on general maintenance
• Emergency maintenance procedures / contractors in place
• Timely rent collection (exercising zero arrears tolerance)
• Annual rent reviews & lease renewals
• Co-ordination of maintenance as per owners instructions
• Ongoing risk management assessments
• Invoicing for water consumption (where applicable)
• Prompt payment of all accounts
• Disbursement of rental funds at mid and / or 1st business day of month
• Email end of month statements and financial year statements
• Tribunal representation if required
• Arranging landlord insurance
Management / Rent collection fee
Letting fee
Routine inspections
Maintenance Fee
Statement / Administration fee
Lease renewal fee and rent review
Routine inspections
Financial year statement
Advertising costs
• Includes; signage if permitted, rental publication and office open 6 days a week.
• High powered “Premiere” listing on realestate.com.au
• As well as feature listing on the following websites; www.djstringer.com.au
www.domain.com.au
www.homehound.com.au www.rent.com.au
www.thehomepage.com.au
www.homely.com.au www.allhomes.com.au
Professional Photos
* the above fees attract 10% GST
Online calculator
Describe your property and we'll reveal how many potential tenants we have waiting that match your description
Input information such as:
Property type Bedrooms
Asking rent Suburbs and postcodes
Scan in code below to access calculator.
https://app.inspectrealestate.com.au/IREBDM/ExternalPages/TenantCalculator. aspx?AgencyName=DJStringer
Cleaning - The premises and inclusions are to be professionally cleaned including carpets, windows and tracks. Plan for a ‘pre-Tenant’ clean 4 days before a new tenancy begins. See checklist over page
Lawns and Gardens - Arrange for lawns and gardens to be trimmed and maintained regularly until Tenant commences lease with a final weed, mow and tidy 4 days prior to tenancy. Untidy lawns/gardens do not attract Tenants.
Building standards - The property is to comply with local and state authority building regulations ensuring the property is safe and secure with special attention to balconies & railings.
Windows and doors - All windows and doors including cupboard doors open and close easily.
Locks and Keys - All locks are secure and operate effectively with keys provided for each and every lock.
Sets of Keys - Three full sets of keys are required (additional entry sets if there are 3 or more tenants).
Security keys – Three copies of all
security keys - Body Corporate will require authority from you (the owner) to issue additional copies required.
Remotes/ Fobs - Where there is a garage or entry access that has remote or security access we require a garage remote for each car space provided and/or each approved tenant.
Pest control recommended for all new tenancies.
Rubbish and accumulated items in and around the property to be disposed of. Bins to be emptied and clean.
Safety switch and smoke alarmsAll houses and units must comply with smoke alarm and safety switch regulations. (relevant States fact sheets available).
By Laws – a copy of bylaws are to be provided to the Managing Agent and details of the Body Corporate Managers name and email address provided –applies to units and townhouses only
Blinds and Vertical Cords comply with legislation (cords are fixed to wall with no hanging loops)
Redirect and Cancel services - If it is your own home being rented out, then we suggest the following:
Re-direct mail via Australia Post;
Notify the Council of your forwarding address for Rates Notices if you have not instructed our Agency to pay the rates on your behalf;
Notify Energex, gas, phone and other utility companies to finalise accounts if applicable, and provide your forwarding address details;
Notify your Insurance Company and Mortgagee Holder of the change of occupancy status;
Water Consumption - The tenancy agreement between a landlord and a tenant will state who is responsible for water consumption charges. Landlords are allowed to pass on the full water consumption charges to tenants provided all the minimum criteria have been met. (Relevant state factsheets available).
Pool regulations - If your Property has a pool, ensure it meets current Government Regulations in regards to fencing, CPR signage and water consumption/use. The Pool Owner must provide the agent with a current certificate of compliance which forms part of the tenancy and an agreement on future maintenance of the pool agreed upon. Tips for maintaining the pool and or company you have used to service the pool is helpful.
Gas - If there is a gas supply to the property – notify agent of source of supply and current arrangement.
Maintenance –All maintenance is attended to prior to tenancy commencing. Efficient response to maintenance requests during the tenancy also assists us with maintaining the value of your investment.
Landlord Protection Insurance. Whilst rental reference checks are completed as thoroughly as lawfully allowed, we cannot predict or know a Tenant’s future.
Ability to meet their tenancy obligations can be affected eg in event of death or long illness, loss of job, relationship split etc. (We are not licensed or authorised to provide advice on landlord protection products) Brochures are available.
Building and Contents Insurance for your Property’s fittings and fixtures may be included with your Property insurances or incorporated in a Landlord Protection policy. As your Managing Agent we require that you have Public Liability Insurance for your Property. If your Property is a unit the cover must include the internal unit space.
NOTE: Public Liability under the Building Insurance, taken out by the Body Corporate, only covers the common areas. It does not cover events inside your unit.
Manuals - Provide or leave copies of operating instructions or manuals for appliances or other items which tenants require instructions to use if available. Include warranties in place.
Light globes - Best practice is to ensure all light bulbs are in place and working allowing us to enforce this standard at the end of the tenancy.
Fan
Wipe marks off doors & walls
Sweep & mop entrance
Remove cobwebs & dirt
Clean glass at entrance
Clean verticals/curtains
Fan
Skirting & power points
Debug light fittings
Window ledges/tracks/frames
Wipe down wardrobe runner
Wash marks off walls
Clean verticals/curtains
Fan
Skirting & power points
Debug light fittings
Window ledges/tracks/frames
Wipe down wardrobe runner
Wash marks off walls
Clean verticals/curtains
Fan
Skirting & power points
Debug light fittings
Window ledges/tracks/frames
Wipe down wardrobe runner
Wash marks off walls
Clean verticals/curtains
Fan
Skirting and power points
Debug light fittings
Window ledges/tracks/frames
Clean window
Wipe down wardrobe runner
Wash marks off walls
Sanitize sinks
Bench tops
Stainless steel polish
Oven / stove / microwave
Fridge/dishwasher & filter
Wipe down cupboard doors
Wash walls/window & ledge
Window frame/tracks/frames
Clean verticals/curtains
Fan
Skirting & power points
Debug light fittings
Window ledges/tracks/frames
Clean Windows
Clean verticals/curtains
Clean walls/cistern/holder
Rubbish bins emptied/washed
Lawns mowed/gardens tidied
Garden weeded throughout
Clean all windows inside/out
NBN Box left installed
Leave the property locked & Secure
Carpets vacuumed
Tiles floors mopped
Clean skirtings/power points
Wash walls
Debug light fittings
Wipe all shelves of cupboard
Window ledges & tracks
Clean windows
Clean verticals/curtains
Dryer lint removed
Clean sink & water hose tap
Clean out cupboard
Clean out laundry tub
Wash all walls of garage
Remove fresh stains of oil
Clean bath/sink/shower
Clean vanity cupboards/ drawers
Wipe down walls/tiles
Clean windows/frames
Clean curtains/blinds
Clean exhaust fan
Clean shower screen
Clean floor/mirror
Water balance report
Remove leaves
Empty skimmer box
Pool equipment in clean working order
Perhaps your property may be more suitable for holiday letting & or you would like to enjoy using without restriction yourself?
Let us arrange an assessment from our specialised holiday division, simply known as Gold Coast Holiday Homes.
Our holiday letting & management services are performed within the same DJ Stringer Coolangatta main street office.
Great commitment to the letting of our property
Terri was awesome from start to finish and always available to answer our many questions. Terri gave honest opinions as to how we could effectively let our unit. We respected her work ethic always willing to have as many viewings as was needed.
Roslyn (Landlord)
Terri is the most professional property manager we have experienced. Great communication, thorough processes, super helpful and she truly cares about landlords and tenants which makes it a positive transaction for all parties.
Lisa (Landlord)
Terri was very professional and knowledgeable. She found suitable tenants in a short time. The entrance condition report is very comprehensive.
Robert (Landlord)
this tax time and maximise your cash flow
Rental Property Summary Report
Any other income – payouts, interest etc
Admin expenses
Applicable purchase or sales contracts
Stationery
Accountant/bookkeeping fees
Tax Depreciation Schedule fees
Property management expenses
Advertising
Property manager fees
Agent Administration costs
Insurances
Personal insurance premiums
Landlord insurance
Building/contents
Public liability insurance (if not already included in landlord)
Depreciation
Depreciation of plant and equipment
Capital works report
Bank charges
Interest repayments
Loan fees
Taxes/charges
Council rates
Water charges
Land tax
Bank charges
Strata
Capital improvements
Renovations
Replaced assets
Extensions Repairs
Repairs for damage or wear and tear
Maintenance
Maintenance to protect against
deterioration
Pest control
Garden, lawn, pool care
Best of the Best! Professional, knowledgeable and friendly.
Terri was brilliant in her knowledge, professionalism and communication with me in helping me to secure my rental apartment. Terri continually kept me informed of my application progress and assisted with my many questions. Terri's friendly nature made her very approachable. Experienced, a great communicator and friendly attitude, Terri is the best of the best.
Cheryl (Tenant)
Excellent Attention Given
Terri went over and above to get our property rented and did everything in a very professional manner and kept me informed all the way.
Stuart (Landlord)
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