pure fun
Your Membership opens the door to a world of fun and inspiring destinations, where you’ll play, explore and create timeless memories with your friends and family. The fun begins the moment you start planning your first vacation…
pure value
Discover the true value of your Membership.Your Pure Points let you take advantage of everything from quick getaways to cruises, extended vacations and more.The way you travel will never be the same…
pure flexibility
Each time you travel, you’ll select where you want to vacation, when you want to go and which room size fits your travel needs. Planning vacations has never been this easy or this much fun!
congratulations & welcome to the divi vacation club!
By joining this elite club, you’ve shown your commitment to valuable vacation and family time. Congratulations on the years of excitement and adventure ahead of you.
You now have access to top resort destinations in the Caribbean and around the world. We’re thrilled that these beautiful settings will be the backdrop of your vacations for years to come. You’ll also enjoy the versatility and convenience that your Membership provides, allowing you to plan vacations with ease.
Welcome to the better way to travel. You'll create timeless memories with the Divi Vacation Club and have the opportunity to share those memories with the people who matter to you most. And it all begins today.
Your adventure truly starts here!
let’s jump in!
Your Divi Vacation Club Membership Guide
The following pages will guide you through making the most of your Membership, explaining the benefits and opportunities your purchase affords you. We’ll cover:
1. Membership Basics - page 10
Everything you need to know about Pure Points
2. Divi Club Destinations - page 26
Resort information and useful Points Charts
3. Club Loyalty Benefits - page 49
Enjoy elite club services, recognition and amenities
4. The Divi Vacation Club Marketplacepage 59
How to travel the world with ease
5. Helpful Information - page 66
Membership guarantees, terms to know and more
Remember, you can always find the most up-to-date Divi Vacation Club information at www.divivacationclub.com.
To access this information, simply log in to your exclusive Member Site with your contract number and create a username and password for future logins. From there, you can explore everything you need to know about your Membership.
If you have any questions, please call our team of Vacation Specialists at 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). Vacation Specialists are available 7 days a week, Monday - Friday, 9:00 a.m. to 11:00 p.m., and on Saturday and Sunday, 10:00 a.m. to 6:00 p.m. (ET). You can also email your questions or requests to divi@clubreservations.com.
let’s start with some membership basics... where will your adventure take you?
6: travel the world
what are pure points?
Pure Points are your currency in the Divi Vacation Club – you use your Pure Points to book your travel. Kick off your vacation fun with Pure Points.
Pure Points are issued annually or biennially during the term of your Club Membership and are used to make reservations at participating destinations.*
Each time you travel, you use only the amount of Pure Points needed for your trip.This is determined based on the time of year, destination, size of accommodations and length of stay.
Best of all, you can never have too many or too few Pure Points! You always have the ability to purchase more Points, bank Points for the coming years and borrow or rent Points for this year’s travel.
with biennial usage are issued Pure Points every other year during the term of their Club Membership.
more about borrowing, banking & renting Points, please see pages 20-22.
how many pure points does it take?
There are so many ways to use your Pure Points, and not just on a single vacation! Let’s explore a few examples of how you might travel over a three-year period using a budget of 100,000 Pure Points.
YEAR ONE
You have 100,000 Pure Points from your current Use Year.
Take a romantic trip for two to the Caribbean to experience Aruba
Take advantage of airline deals and stay 7 nights (Tues-Tues) in High Season*
Enjoy a one-bedroom penthouse suite at Divi Village Golf & Beach Resort
42,000 Pure Points
Take a road trip to visit Orlando, Florida with the family
Exchange your Points for a 3-night (Sun-Tues) stay during Peak Season*
Spread out in a two-bedroom unit at an Interval Elite Resort**
32,700 Pure Points
•You use 98,700 Pure Points to travel in Year One
•You will BANK 1,300 Pure Points toward travel in your next Use Year
Get away for Thanksgiving week and visit family in Missouri
Exchange your Points for an entire week of quality family time in Shoulder Season*
Enjoy comfortable studio accommodations in an Interval Premier Resort**
24,000 Pure Points
YEAR TWO
You have 1,300 Pure Points carried over from your previous Use Year, plus 100,000 Pure Points from your current Use Year. That adds up to 101,300 total Pure Points available for use in Year Two.
Visit the beautiful Hawaiian Islands for a very special tropical vacation The Caribbean is calling… time to visit St. Maarten
Exchange your Points and enjoy two 7-night stays in two fantastic resorts during High Season*
Spend one week in a one-bedroom unit at an Interval Elite Resort, and one week in a one-bedroom unit at an Interval Select Resort**
80,000 Pure Points
•You use 117,000 Pure Points to travel in Year Two
Enjoy a 7-night stay during Mid-Season* in a room with a spectacular ocean view and feast on amazing French cuisine
Stay at Divi Little Bay Beach Resort in a spacious one-bedroom suite
37,000 Pure Points
•You BORROW+ 15,700 Pure Points from your next Use Year to complete your travel
YEAR THREE
You've borrowed 15,700 Pure Points during your previous Use Year. You receive 100,000 Pure Points from your current Use Year. You will have a total of 84,300 Pure Points to use in Year Three.
Dive, snorkel and soak up the sun on Bonaire
Explore Las Vegas, the city that never sleeps
Enjoy a 7-night stay during Peak Season*
Relax in a spacious, oceanfront studio at Divi Flamingo Beach Resort & Casino
Exchange your Points for an exciting 3 nights (Sun-Tues) of casino play and show-stopping performances during Peak Season
Enjoy a studio unit at an Interval Select Resort**
Escape to the mountains of Colorado for a family adventure
Exchange your Points for a 7-night stay during Shoulder Season*
Relax in a two-bedroom unit at an Interval Select Resort**
Visit an Interval Select Resort for more thrill and excitement closer to home
Exchange your Points for a 7-night stay during Shoulder Season, and enjoy ocean views, booking your stay only 21 days in advance
Stay in a studio at an Interval Affiliate Resort**
•You use 86,400 Pure Points to travel in Year Three
•You decide to RENT 2,100 Pure Points to complete your travel in Year Three
*Travel dates are divided into seasons based on travel demand. Review the Divi Club Destinations Points Charts on pages 26-48, or visit www.divivacationclub.com for more details. All exchange requests are based on availability.
**Interval recognizes resorts as Interval Elite Resorts, Interval Premier Resorts, Interval Select Resorts and Interval Affiliate Resorts, based on the resort quality, desirability of the resort location and overall guest experience.
+When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations.
Planning a Pure Points vacation is easy! When you’re ready to reserve your vacation, you can book online at www.divivacationclub.com or call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International).
learning to read a points chart
Let’s say you want to travel Divi Village Golf & Beach Resort this year with your children. You want to have plenty of space, so a twobedroom suite is perfect for you!
Now you need to decide when you want to travel, so you use the resort’s Points Chart to determine how many Pure Points your vacation will
For this example, let’s say you want to travel during your children’s summer break, and week 30 works well with your family’s schedule. This time of year is in High Season, so you will use 68,000 Pure Points to take this vacation.
Planning your Pure Points vacation is easy with our Points Charts. Points Charts for all Divi Club Destinations can be found on pages 26-48, as well as online at www.divivacationclub.com As always, if you need any assistance planning your vacation or determining Pure Points values, pleasecall our team of Vacation Specialists at 1-888-GO1-DIVI (461-3484)(Toll-free) or 1-305-925-3063 (International).
*These Points values are based on a 7-night stay.
step 1: how to access club information
The most up-to-date club information can be accessed anytime through your exclusive Member Site at www.divivacationclub. com by clicking “Login.” If this is your first time logging in, you will be asked to create a personal login ID and password. From there, you can explore everything you need to know about your Membership. Always log in to this Member Site before making any online club transactions.
to set up your member site login ID and password, follow these steps:
• To Register – Go to www.divivacationclub.com and click “Login.” Select “Register Today” to be directed to the registration page. Enter your Divi Vacation Club contract number and the name of the contract owner or eligible user. Enter your first name, last name, address, telephone number, email address and create a password. Re-enter the password in the “Verify Password” field. If you would like to receive email offers and club news, click “Yes.” For “Account Type,” select Divi Vacation Club Member. To finalize, click the “Submit” button.
• To Log In – Go to www.divivacationclub.com and click “Login.” Enter your established email and password. For “Account Type,” select Divi Vacation Club Member. Click “Log In.”
• Forgot or Lost Your Password? – Click “Reset Password.” Enter your established email and contract number. For “Account Type,” select Divi Vacation Club Member and click “Reset Password.”
• Need help? – Contact our Member Services Department at memberrelations@divivacationclub.com.
step 2: to make online transactions, set up your personal account
Make a Reservation
Check Your Points Balance
View Member History
• After logging in at www.divivacationclub.com using Step 1, please click Personal Account Login, then click Login to Register or Log In to your Personal Account.
• To Register – On the login page, click the “Register Now” button. Enter your Divi Vacation Club contract number and the name of the contract owner or eligible user. Enter your first name, last name and email address and create a login ID and password. Re-enter the password in the “Confirm Password” field and click the “Create Login” button.
• To Log In – On the login page, enter your login ID and password, then click the “Sign In” button.
• Need Help? – If you forgot or lost your password or need to request a change to your login ID, contact a Vacation Specialist at 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International).
membership basics fast facts
• If you have questions or need assistance, contact a Vacation Specialist at divi@clubreservations.com or call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). we value your security and ask that you establish a second login and password to access your personal account to:
• Be sure to establish your login ID and password to both the www.divivacationclub.com Member Site and your Personal Account. Keep this information in a safe place you will need to have your Member information and contract number to establish identity.
• Only Members in good standing may make transactions, so make sure all of your fees are paid and up-to-date.
making a reservation using pure points
Your Pure Points are issued annually or biennially during the term of your Club Membership.* They are your currency for booking reservations in the Divi Vacation Club.The Use Year for all Members begins January 1st and ends December 31st During this 12-month period, you may reserve accommodations at any participating Divi Club Destination, or use the Divi Vacation Club Marketplace to make reservations at a variety of worldwide destinations.To make a reservation at a Divi Club Destination, follow the instructions on page 18 or visit www.divivacationclub.com.
*Members with biennial usage are issued Pure Points every other year during the term of their Club Membership.
pure points reservation booking windows for divi vacation club destinations
480 days (approximately 16 months)
390 days (approximately 13 months)
300 days (approximately 10 months)
240 days (approximately 8 months)
120 days (approximately 4 months)
check-in day
For 7-night minimum reservations:
Book a 7-night minimum stay at any Club Destination up to 480 days - 1 day prior to reservation check-in, depending on your level of Club Loyalty Benefits.
For partial or nightly stay reservations:
Book a partial or nightly stay at any Club Destination from 120 days - 1 day prior to reservation check-in.
Booking your Home Week Priority? Just follow these steps: Go to www.divivacationclub.com, log in to your Member Site and click “Making a Reservation.” Next, log in to your Personal Account (to establish a Personal Account Login, see page 15). Make sure you are in the "Member Options" tab. If you have multiple contracts, select the one you wish to use. Under “What do you want to do,” use the drop-down box to select “Reserve My Home Week” and click "Go." Your travel and check-in dates will automatically appear in the “Make a Reservation” window. Enter 7 nights and click "Search." Review your reservation information, fill out any special service requests and complete payment information, should transaction fees apply. Check the “Terms and Conditions” box and click “Select.” Review your transaction details and confirm if you wish to receive an email with this information. To finalize, click “Confirm.” Once your transaction is complete, you will receive a reservation number (you can print this page).
*Reservation booking windows vary depending on your level of Club Loyalty Benefits and Membership type.
to make a pure points reservation at any participating divi club destination, simply follow these 3 steps!
1
Get Ready – Go to www.divivacationclub.com, log in to your Member Site and go to “Making a Reservation.” Log in to your Personal Account (please make sure you have established a Personal Account Login – see page 15).
2
Get Set – Make sure you are in the "Member Options" tab. If you have multiple contracts, select the one you wish to use. Under “What do you want to do,” use the drop-down box to select “Make a Club Reservation” and click "Go." Select when you want to travel, how many people are traveling, the number of nights you wish to stay and the resort you would like to visit, and click "Search." Your search result will display the available resort(s) with travel dates, room types and total Pure Points cost. Make your choice and click "Select." Next, review your reservation information, fill out any special service requests and complete payment information, should transaction fees apply. Review your transaction details and confirm if you wish to receive an email with this information. To finalize, check the “Terms and Conditions” box and click “Confirm.” Once your transaction is complete, you will receive a reservation number (you can print this page).
3Go! – Once your reservation has been confirmed, you’re ready to travel. Enjoy an exciting getaway where you’ll create lifelong memories.
*Reservations cannot be modified or canceled online. Please call a Vacation Specialist to modify or cancel your reservation. If you prefer to make a reservation through a Vacation Specialist or need assistance, please call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). Vacation Specialists are available 7 days a week, Monday - Friday, 9:00 a.m. to 11:00 p.m., and on Saturday and Sunday, 10:00 a.m. to 6:00 p.m. (ET). Please see page 67 for information on reservation and cancellation fees.
reservations fast facts:
• The sooner you book a reservation, the better, so make sure you are familiar with your reservation booking window. For details, see the chart on page 17.
• When making a reservation less than 5 days prior to check-in, please contact a Vacation Specialist.
• If you need help selecting a Divi Club Destination, you can review resort details (room types, resort amenities, area attractions, photos) and nightly Pure Points rates before you make your reservation.
• For reservation or other transaction payments, you can use the credit card on file or add a new credit card.
• Your reservation will be confirmed via email, so make sure the correct email address is on file.
• Reservation modifications or cancellations cannot be completed online. If you need to modify or cancel your reservation, please contact a Vacation Specialist.
• Please see page 67 for information on reservation fees.
• If a member fails to check in on the first day of their reservation, they must notify the resort they are traveling to or risk reservation cancellation, without restoration of Pure Points.
• Points penalties and fees may be applied to cancellations. For details, see the chart on page 67
• Only Members in good standing may make reservations, so make sure all of your fees are paid before you book a reservation.
• When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations.
banking pure points
Even if you can’t take your yearly vacation, your Pure Points won’t go to waste! You can bank all or a portion of your unused Pure Points to travel in the next calendar year, which allows you to use leftover Pure Points for an even better vacation next year! As a reminder, the Use Year for all members begins January 1st and ends December 31st .
banking
fast facts:
•You can bank your Pure Points anytime. Go to www.divivacationclub.com, log in to your Member Site and go to “Borrowing, Banking, & More.” Under Banking Pure Points, click the link to log in to your Personal Account (please make sure you have established a Personal Account login - see page 15).
•Make sure you are in the "Member Options" tab. If you have multiple contracts, select the one you wish to use to bank your Pure Points. Under “What do you want to do,” use the drop-down box to select “Bank My Points” and click "Go."
•Enter the amount of Pure Points you wish to bank. Complete the payment information, should transaction fees apply, check the "Terms and Conditions" box and click "Continue" to complete your banking transaction.
The deadlines for banking your Pure Points vary based on your Membership level. Banking deadlines are as follows:
•If you are a Silver Club Member, you may bank 100% of your Points by August 31 each Use Year and 75% of your Points by September 30 each Use Year
•If you are a Gold Club Member, you may bank
100% of your Pure Points by September 30 each Use Year and 75% of your Points by October 31 each Use Year.
•If you are a Platinum or President’s Elite Club Member, you may bank 100% of your Pure Points by October 31 each Use Year and 75% of your Pure Points by November 30 each Use Year
If you miss your Pure Points banking deadlines, any remaining Points can be used to make a reservation at a Divi Club Destination for travel within the current Use Year. Or, the Points can be used to make a reservation through the Divi Vacation Club Network for travel within 24 months of the booking date, so long as the reservation is booked before the Points expire.
• Once banked, Points cannot be un-banked.
• Banked Points will expire on December 31 of the Use Year in which they were banked into.
• If you are a Biennial Member*, your banked Points will be applied to the next calendar year. Therefore, these banked Points may only be used for travel outside of your normal Use Year.
• Only Members in good standing may bank Points, so please make sure all of your fees are paid before you try to bank Points.
borrowing pure points
Want to plan a longer stay? How about booking a suite and inviting friends to join in the fun? Or perhaps you want to celebrate your special occasion with a luxurious getaway? You can! If you find that the trip you’re planning requires more Pure Points than you currently own, you have the option to borrow all or a portion of your Points from the next Use Year to fulfill the vacation of your dreams.
borrowing
•Before borrowing Pure Points, you must create your desired reservation (follow the steps on page 18). If you do not have enough Pure Points to complete the transaction, you will be prompted to Borrow or Rent more Points.
•You must use all of your Pure Points from the applicable year before borrowing from your next Use Year.
•Once you have selected the Use Year, you will see the amount of Pure Points you need to borrow. Click "Continue" to proceed with your reservation. Complete any payment information, should transaction fees apply, check the "Terms and Conditions" box and click "Continue" to proceed with your reservation.
•Pure Points can only be borrowed to complete a reservation. You may borrow up to 100% of your next Use Year’s Points.
•If you cancel your reservation, your borrowed Pure Points will go back into the year they were taken from.
• Members with Home Week Priority may borrow Pure Points to complete a transaction by selecting the appropriate Use Year. Once selected, you will be prompted to relinquish your home week rights.
•Only Members in good standing may make reservations, so if you make a reservation less than 365 days prior to check-in, please make sure all of your fees are paid before you try to book.
• When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations.
renting pure points
Need more Pure Points for this year’s getaway? You have the option to rent additional Pure Points to complete your reservation, giving you the opportunity to enhance your vacation without having to borrow from next year’s Pure Point balance.
renting fast facts:
•Before renting Pure Points, you must create your desired reservation (follow the steps on page 18). If you do not have enough Pure Points to complete the transaction, you will be prompted to Borrow or Rent more Points.
• The cost of renting Pure Points is $.04 per Point. You may rent as many Pure Points as you need to complete your transaction, up to your annual allotment.
•If you choose to rent Pure Points, the total needed and the cost will be displayed. Complete any payment information, should transaction fees apply, check the "Terms and Conditions" box and click "Continue" to proceed with your reservation.
Rented Pure Points are non-refundable. If you need to cancel a reservation made with rented Pure Points, these Pure Points will remain in your account until their expiration date, and may be used toward a new reservation during that time. Expiration dates are as follows:
• Silver or Gold Club Members - 300 days after the date of purchase.
• Platinum Club Members - 390 days after the date of purchase.
• President’s Elite Club Members - 480 days after the date of purchase.
•Only Members in good standing may make a reservation, so if you make a reservation less than 365 days prior to check-in, please make sure all of your fees are paid before you try to book and rent Pure Points.
• When you rent Pure Points to complete a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically October.) If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations.
assistance? We’re always here to help!
Call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International) with any questions about banking, borrowing or renting your Pure Points.
personal history payment portal
We’re excited to announce that we have a safe and secure payment portal where you can view and pay your loan, club dues, and operating fee. Register or log in here.
For more information on DVC’s payment portal, please visit page 68. payment portal fast facts:
• When registering, please make sure you to add your email address, last name, and to create a password.
• Please note that Internet Explorer is not a supported web browser.
It’s easy to view your Personal Member History to get your Pure Points balance and keep track of your account.
• You can update your personal history anytime. Go to www.divivacationclub.com, log in to your Member Site and go to “Club Reservation Transaction Payments & History.” Click on the “Personal History” link and log in to your Personal Account (please make sure you have established a Personal Account Login – see page 15).
• Select the "Member History" tab. Your contract information, Use Year, transaction details and available Points/Nights balance will display.
updating account information
Keeping your account up-to-date is quick and easy!
• You can update your personal history anytime. Go to www.divivacationclub.com, log in to your Member Site and go to “Club Reservation Transaction Payments & History.” Click on the “Account Information” link and log in to your Personal Account (please make sure you have established a Personal Account Login –see page 15).
• Select the “Member Profile” tab. In this section, you can establish, review and update your contact and billing information, and confirm or reset your Personal Account password. Please remember to send any changes to memberrelations@divivacationclub.com.
• Always click on the “Save My Changes” button to make sure your changes are saved.
information fast facts:
• Please check your Member Profile twice a year to ensure it’s up-to-date.
• To review your contracts, transaction history or available Pure Points balance, go to your “Personal Member History.”
transferring pure points
If you have friends and family who are Members in the Divi Vacation Club, and you have extra Pure Points, you can transfer your extra Pure Points into their accounts to expand their vacation opportunities.Transferring Pure Points is an easy way to help these Members create lasting memories, or even join your tropical getaway!
transferring fast facts:
•You may transfer your Pure Points to another Divi Vacation Club Member once a year.
•All Pure Points transferred are subject to a transfer fee.
•Only Members in good standing may transfer Points, so make sure all of your fees are paid before calling a Vacation Specialist.
divi’s guest certificate program
Our Guest CertificateProgramletsyougivethegiftoftravelwithastayataDiviClubDestination. All you need to do is make a reservation in their name at the Divi Club Destination of their choosing using your Pure Points and then send the lucky travelers on their way!
guest certificate fast facts:
To transfer Points or add a Guest Certificate, please call a Vacation Specialist at 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). These transactions cannot be completed online.
• • To make a reservation for friends or family using your Pure Points, make sure you specify who will be traveling in your place. Only the person whose name is on the reservation may check in. fees.
The Guest Certificate Program may be subject to
• Please see page 67 for information on guest certificate fees.
*The Guest Certificate Program is subject to change or termination.
let’s explore the divi club destinations...
the caribbean is calling...
The Divi Vacation Club was created with a clear mission in mind. Its founders wanted to design a club for vacationers who have a true love for the Caribbean and enjoy returning to its magical islands year after year. At the same time, they were inspired by today’s modern travelers, who seek the flexibility to visit exciting new destinations and create memories that last a lifetime.
To accomplish these goals, the club visited the islands of Aruba, Barbados, Bonaire and St. Maarten to secure continuing room commitments from
select resorts within the Divi Resorts Group, allowing them to establish rights to a variety of accommodations at some of the finest resorts in the Caribbean.
The following section features Divi Club Destinations available to you. As a Club Member, as you can travel to any of these destinations directly through the Divi Vacation Club, without exchanging your Pure Points. We invite you to explore all of these stunning destinations to discover where your Caribbean adventures will take you!
aruba
Aruba is the place to see and be seen in the Caribbean. From its famous white sand beaches to its vibrant, cosmopolitan nightlife, Aruba has something for everyone. Stay at one of the island’s Divi Club Destinations, each of which offers its own unique experience, whether you’re looking for a peaceful retreat or a fun-filled family vacation.
Spend your days lounging on the beach, shopping at the famous Palm Beach Plaza or exploring the island’s natural beauty at Arikok National Park. Aruba offers plenty of family-friendly attractions, like the Butterfly Farm and tours of the historic gold mines, as well as exciting activities for adults, like experiencing Aruba’s lively nightclubs and testing your luck at Divi’s Alhambra Casino. This Dutchinspired tropical paradise will offer you a new, actionpacked adventure each time you visit!
For more information about Aruba and its attractions, visit www.diviresorts.com.
• 2 Freshwater Swimming Pools
• Swim-Up Bar
• Kid’s Pool
• Outdoor Whirlpool & Hot Tub
• Pool Chaise Lounges & Towels
• Beach Palapas, Cabanas, Chairs & Towels
• Beachfront Dining at pureocean, purebeach & Wave Shack Restaurants
• Happy Hour & Manager’s Specials
• puredeli a New York Style Deli
• Fitness Center with Strength Training Equipment
• Full-Service Spa*
• Kids & Family Activities
• BBQ Grills
• Basketball Courts
• Non-Motorized Water Sports*
• Shopping Promenade, Mini Mart & Gift Shops*
• Complimentary Parking
• Wedding, Meeting & Event Space & Planners*
• 24-Hour Security
• Concierge Services, Activity & Tour Desk
• Complimentary Wi-Fi
• ATM in Lobby
• Multilingual Staff (English, Spanish & Dutch)
*Indicates items available at an additional cost amenities
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm
Club access at Divi Aruba Phoenix Beach Resort includes various accommodation sizes, from studios to three-bedroom penthouse suites. All suites are beachfront and offer fully equipped kitchens, spacious living areas and private balconies or patios with sweeping ocean views. This destination is rated as an Interval International Premier Resort®. accommodations
points chart
amenities
• All-Inclusive Options Available*
• 4 Freshwater Swimming Pools & A Fun Waterslide
• Swim-Up Bar
• Kid’s Pool
• Pool Palapas, Cabanas, Chaise Lounges & Towels
• Air-Conditioned Dining with Clubhouse Golf Course Views at Windows on Aruba, Mulligan’s Golf Café, Bar & Restaurant, & BarTapas
• Poolside Dining at Seabreeze Restaurant & Bar & Infinity Grill & Bar
• Coffee Corner, Gourmet Coffee, Pastries and More Located in the Lobby
• Nearby Restaurants Beach Bar and Tiki Bar & Grill
• Happy Hour & Manager’s Specials
• 9-Hole Golf Facility with Pro Shop, Practice Area, & Golf Instruction*
• Beach Palapas, Chairs & Towels
• Beach Volleyball Court
• Fitness Center with Strength Training Equipment
• Full-Service Spa*
• Rock Climbing Wall on the Beach*
• Kids & Family Activities
• Activity Center: Kayaks, Snorkeling Gear, & More*
• Lighted Tennis & Pickleball Courts
• BBQ Grills
• Bicycle Rental*
• Gift Shop & Mini Mart*
• Complimentary Shuttle Transportation to Nearby Divi Resorts & Alhambra Casino & Shops
• Complimentary Parking
• ATM in Lobby
• Wedding, Meeting & Event Space & Planners*
• 24-Hour Security
• Concierge Services, Activity & Tour Desk
• Complimentary Wi-Fi
• Multilingual Staff (English, Spanish & Dutch)
*Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm
accommodations
Club access at Divi Village Golf & Beach Resort includes suites that are just a short walk from the beach and a professional 9-hole golf course. The resort features various accommodation sizes from studios to three-bedroom suites, and golf villas along The Links at Divi Aruba golf course, all of which offer fully equipped kitchens, spacious living areas and private balconies or patios with beautiful ocean, pool, garden or golf course views.
This destination is rated as an Interval International Premier Resort®.
points chart
amenities
• All-Inclusive Options Available*
• 3 Freshwater Swimming Pools
• Swim-Up Bar
• Poolside Lunch & Snacks at Tiki Pool Bar & Grill
• Happy Hour & Manager’s Specials
• Pool Palapas, Cabanas, Chaise Lounges & Towels
• Beach Volleyball Court
• Beach Palapas, Chairs & Towels
• Nearby Restaurants at Divi Village Golf & Beach Resort: Windows on Aruba, Mulligan’s Golf Café, Bar & Restaurant, BarTapas, Seabreeze Restaurant & Sports Bar, Infinity Grill & the Beach Bar
• Complimentary Shuttle Transportation to Nearby Divi Resorts & Alhambra Casino & Shops
• Rock Climbing Wall on the Beach*
• Fitness Center with Strength Training Equipment
• Kids & Family Activities
• Bicycle Rental*
• Activity Center: Kayaks, Snorkeling Gear, Rafts, Sunfish & Personal Watercrafts*
• Tennis & Pickleball Courts at Divi Village Golf & Beach Resort
• Nearby Lively Beachside Bars*
• Nearby Full-Service Spa*
• Nearby 9-Hole Golf Facility with Pro Shop, Practice Area & Golf Instruction*
• Complimentary Parking
• Nearby ATM
• Nearby Wedding, Meeting & Event Space & Planners*
• 24-Hour Security
• Concierge Services, Activities & Tour Desk
• Complimentary Wi-Fi
• Multilingual Staff (English, Spanish & Dutch)
*Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm
Club access at Divi Dutch Village Beach Resort includes newly renovated suites in a tropical garden setting, just steps away from Druif beach. The resort features various accommodation sizes from studios to three-bedroom suites, offering fully equipped kitchens, spacious living areas and private balconies or patios with spectacular ocean, pool or garden views. This destination is rated as an Interval International Premier Resort®. accommodations
points chart
barbados
Experience the unique flavor of Barbados when you vacation at Divi Southwinds Beach Resort. From stunning beaches to perfectly landscaped golf courses, entertaining festivals and delectable dining – you’re sure to find plenty to love about Barbados. Explore the island’s British influence while you watch a game of cricket or polo and enjoy high tea in the afternoon. It’s no wonder this was one of James Bond’s favorite Caribbean destinations!
Activities are endless on Barbados, and one of the most popular attractions is located just outside the resort.The St. Lawrence Gap is a walkable neighborhood stretching along the southern coast of Barbados, with delicious restaurants, fun beach activities, local shopping for unique souvenirs and an exciting nightlife scene. Outside of “The Gap,”you’ll find plenty of adventures, including surfing, hiking, scuba diving and some of the best charter fishing in the Caribbean.
For more information about Barbados and it’s attractions, visit www.diviresorts.com.
• 3 Freshwater Swimming Pools
• pureocean Beachfront Restaurant & Bar
• Happy Hour & Manager’s Specials
• Poolside Chairs, Shade, & Towels
• Beach Chairs, Shade, & Towels
• Fitness Center
• Children’s Playground
• Day Spa & Beauty Salon*
• Basketball Court
• Lighted Tennis & Pickleball Court
• Kids & Family Activities
• 9-Hole Professional Miniature Golf
• Non-Motorized Water Sports Available*
• Nearby Lively Beachside Restaurants & Bars in the Famous Gap*
• Complimentary Parking
• Wedding, Meeting & Event Space & Planners*
• 24-Hour Security
• Activities Coordinator & Tour Desk
• Complimentary Wi-Fi
• Multilingual Staff
*Indicates items available at an additional cost amenities
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm
This destination is rated as an Interval International Select Resort®. accommodations
Club access at Divi Southwinds Beach Resort includes suites with stunning ocean or tropical garden views. Deluxe oceanfront one-bedroom suites are also available along Dover Beach, in addition to one- and two-bedroom suites surrounding the sparkling freshwater pool. All suites offer fully equipped kitchens, spacious living areas and private patios or balconies.
points chart
bonaire
For an unforgettable vacation experience, visit the naturally beautiful island of Bonaire. Known for its world-class scuba diving and snorkeling locales, this is the perfect destination for thrillseekers. Explore the famous Calabas coral reef right along the shoreline when you stay at the colorful Divi Flamingo Beach Resort & Casino.
Bonaire is a nature lover’s paradise, with protected ecosystems and a vibrant, untouched tropical environment. There are plenty of unique adventures and attractions for the whole family, including a day at the Donkey Sanctuary, a walk through Washington Slagbaai National Park, a Cadushy Cactus Liquor Distillery Tour or a Bigfoot Tour, where you’ll search for hidden mysteries on the island. You and your family will love the memories you make on Bonaire!
For more information about Bonaire and its attractions, visit www.diviresorts.com.
amenities
• All-Inclusive Options Available*
• PADI 5-Star, SSI Dive Center with 5 Dive Boats
• Piers with Direct Water Access to Boat Diving & 24-Hour Shore Diving/Snorkeling
• 24 ft. Camera Tables & Freshwater Camera Buckets
• Tank Pick-Up Station
• Directly Located on the Ocean with Beach Access
• Physically Challenged Divers Welcome
• Dive Gift Shop & Gear Rental
• International Scuba School
• 2 Freshwater Swimming Pools
• 4 Oceanfront Eateries & 2 Bars
• Happy Hour & Manager’s Specials
• Divi Flamingo Casino*
• Poolside Chairs, Umbrellas, & Towels
• Beach Chairs, Palapas & Towels
• Sundeck with Cabanas, Chairs, & Towels
• Fitness Center
• Shuffleboard
• Life-Size Chess Board
• Kids & Adult Activities
• Full-Service Day Spa & Beauty Salon*
• Complimentary Parking
• Hertz™ Car Rental*
• Wedding, Meeting & Event Space & Planners*
• 24-Hour Security
• Activities Coordinator & Tour Desk
• Complimentary Wi-Fi
• Multilingual Staff (English, Spanish & Dutch)
*Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm
This destination is rated as an Interval International Select Resort®. accommodations
Club access at Divi Flamingo Beach Resort & Casino includes studio accommodations just steps from the ocean. Rooms offer fully equipped galley kitchens and private balconies or patios with sparkling freshwater pool views.
points chart
Vacationers visiting St. Maarten will feel like they are exploring two countries at once on this half-French, half-Dutch island. This unique island paradise is truly an escape from daily life, with beautiful beaches, crystal clear waters, world-renowned culinary establishments and fabulous highend shopping. Nestled on its own private peninsula, Divi Little Bay Beach Resort offers one of the most stunning settings on the island.
Experience the unique cultural and culinary fusion that makes this island unlike any other. The resort is located on the Dutch side but is only a short distance from the French side, making it an ideal location for travelers. Some of the island’s best attractions include the French-inspired city of Marigot, the world’s steepest zip line at Rainforest Adventures and the blissful Loterie Farm.
For more information about St. Maarten and it’s attractions, visit www.diviresorts.com
amenities
• All-Inclusive Options Available*
• 3 Freshwater Swimming Pools & a Swim-Up Bar
• 2 Beachfront Restaurants & Bars
• Air-Conditioned Dining at pureocean Restaurant
• Mexican Restaurant on the Terrace & Pizza Restaurant by the Pool
• Poolside Pizzeria & Bar
• Cafe with Gourmet Coffee & To-Go Menu
• BBQ & Picnic Area
• Beach & Pool Food & Beverage Service
• Happy Hour & Manager’s Specials
• Outdoor Whirlpool & Hot Tub
• Boat Dock with Local Island Tours*
• Poolside Cabanas, Umbrellas, Chaise Lounges & Towels
• Beach Umbrellas, Chairs & Towels
• Fitness Center with Strength Training Equipment
• Shopping Promenade & Grocery Mart*
• Full-Service Spa*
• Water Sports Center with Paddle Boards, Kayaks, Snorkels, & More*
• Kids & Family Activities
• Beach Volleyball
• Thrifty™ Car Rental*
• Complimentary Parking
• ATM in Lobby & Currency Exchange
• Wedding, Meeting & Event Space & Planners*
• 24-Hour Security
• Concierge Services, Activities & Tour Desk
• Complimentary Wi-Fi
• Multilingual Staff (English, Dutch & French)
*Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm
accommodations
Club access at Divi Little Bay Beach Resort includes beautiful oceanfront suites, each with stunning scenery and large private balconies or patios. The resort features various accommodation sizes from studios to three-bedroom suites. All are just steps away from the sand and offer fully equipped kitchens, spacious living areas and sweeping ocean views. There are also casita suites tucked into the hillside, surrounded by tropical gardens.
This destination is rated as an Interval International Premier Resort®.
points chart
oceans at divi little bay
www.diviresorts.com/oceans-little-bay
upper tier amenities
Members recieve all the amentities and activities at Divi Little Bay Beach Resort plus:
• Comfy Robes
• Fluffy Slippers
• Nespresso
• Soft Ambient Lighting
• Spa Amenities
• Smart TVs
• Bluetooth-Enabled Streaming Music
• Lighted Bathroom Mirror/Hairdryer
• Air Conditioning
• In-room Safe/Security Locks
• Washer & Dryer
• Iron/Ironing Board
• Complimentary Elite Wi-Fi
• Sleeps 4
points chart
Oceans At Divi Little Bay is exclusively available to President’s Elite & Platinum DVC members only.
oceans at little bay one-bedroom suite
Enjoy all of the comforts of home in our large Oceans One-Bedroom Suites. Each suite offers plenty of room to spread out with a private bedroom with King bed, fullyequipped kitchen, a living room and dining area, a queen sleeper sofa, a private bathroom, and a balcony or patio with stunning views. accommodations
Toenhance the value of the Divi Vacation Club, your Membership includes Club Loyalty Benefits* – our way of rewarding you just for being a Club Member! Our Club Loyalty Benefits program gives you additional savings by offering discounts on many of the vacation services and amenities you’ll enjoy each time you travel to a Divi Club Destination. We provide Club Loyalty Benefits for all Membership levels, so no matter how many Pure Points you purchase, you can take advantage of this elite benefits program.
HAVE A QUESTION ABOUT YOUR CLUB LOYALTY BENEFITS?
email memberrelations@divivacationclub.com
THE LEVEL OF CLUB LOYALTY BENEFITS you receive depends on how many annual Pure Points you purchased: •
– through 64,999 Pure Points
*Fees are subject to change. Services and amenities are subject to change without notice and can be discontinued at any time.
club loyalty benefits
club services
Our Club Services Benefits* help you save money each time you take advantage of your Membership’s pure flexibility. With reduced fees and special discounts, you can do even more with your Pure Points, without additional costs.
• Extended Reservation Windows for Booking (as far out as 16 months in advance)
• Pure Points Banking Window Extended (up to 60 days prior to the Use Year end date)
• Up to 40% Discount on Best Available Resort Nightly Rate at a Divi Club Destination When DVC Points Are Not Used
• Bonus Time
• Savings on Club Transaction Fees
• Discounted Borrowing and Banking Fees
• Extended Cancellation Grace Periods
• Savings on Guest Certificates
• Complimentary Annual Interval International Platinum® Membership
• Dedicated Pre-Arrival Divi Vacation Club Concierge
*Availability and savings of Club Services Benefits differ by Membership level. Please refer to the Benefits-at-a-Glance Chart to confirm which benefits you receive.
club recognition
As an elite Member of the Divi Vacation Club, you’ll always be treated like a VIP. Our Club Recognition Benefits* ensure that you feel like a priority from the moment you set foot on any Divi Club Destination.
• Complimentary In-Room Arrival Gift
• Up to 35% Discount on All-Inclusive Meal Plans
• Elite Wi-Fi (speeds up to 10 MBPS)
• Personal Vacation iPad (for use while at the resort)
• Early Check-In
• VIP Check-In
• Access to Premier Island Events
• Personal Welcome Letter from the President
• Complimentary Lunch or Dinner with Resort Staff**
• Daily Housekeeping Services
• Upgraded Bathroom Amenities
*Availability and savings of Club Recognition Benefits differ by Membership level. Please refer to the Benefits-at-a-Glance Chart to confirm which benefits you receive.
**First time you travel to a Divi Club Destination using your Membership.
club amenities
Divi
Club Destinations offer some of the most fantastic on-site amenities for guests to enjoy, and as a Divi Vacation Club Member, you’ll get access to exclusive savings on these through our Club Amenities Benefits.*
• Preferred Reservations and Seating at All On-Site Resort Restaurants
• Preferred Tee Times at The Links at Divi Aruba Golf Course
• Up to 30% Discount on Golf Equipment Rentals
• Up to 30% Discount on Golf and Tennis Lessons
• Up to 30% Discount at The Links Pro Shop
• Up to 30% Discount on Food and Beverage at Divi Club Destinations
• Up to 20% Discount at Select Island Retail Stores
• Up to 30% Discount on Car Rentals
• Up to 30% Discount on Spa Services
• Up to 15% Discount on Non-Motorized Water Sports at Divi Little Bay Beach Resort
• Free Local Newspaper
• Up to 5x Instant Credit (free slot play) at Divi Club Destination Casinos
• Discounts on Services for Meetings, Weddings and Special Events
• Up to 35% Discount on Diving at Divi Flamingo Beach Resort & Casino
• Complimentary Nitrox Tanks for Dives at Divi Flamingo Beach Resort & Casino
*Availability and savings of Club Amenities Benefits differ by Membership level. Please refer to the Benefits-at-a-Glance Chart to confirm which benefits you receive.
silver club membership level - through 64,999 pure points
club services
reservation window of up to 240 days (approximately 8 months)
Points banking deadline of 120 days prior to Use Year end date for 100% of Points, 90 days for 75% of Points
20% discount on nightly rate when DVC Points are not used*
$52/$73 additional club transaction fees
$52 borrowing and banking fees
48-hour cancellation grace period from reservation booking date
$62 for Guest Certificate fee (1 per year)
complimentary annual Interval International Platinum® membership
club recognition club amenities
20% discount on allinclusive meal plans
up to 10% discount is accepted at Divi Club Destination restaurants and bars only where available.
up to 20% discount at select island retail stores
up to 10% discount at select Divi Club Destination Spas up to 10% discount on car rentals at Divi Club Destinations
up to 5% discount on non-motorized water sports at Divi Little Bay Beach Resort
complimentary local newspaper
2x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit)
discount on meeting and wedding services
up to 20% discount on diving at Divi Dive Bonaire
club loyalty benefits
gold club membership level - 65,000 through 99,999 pure points
club services club recognition club amenities
reservation window of up to 300 days (approximately 10 months)
Points banking deadline of 90 days prior to Use Year end date for 100% of Points, 60 days for 75% of Points
30% discount on nightly rate when DVC Points are not used*
bonus time included
$52/$73 additional club transaction fees
$42 borrowing and banking fees
14-day cancellation grace period from reservation booking date
50% off Guest Certificate fee (1 per year)
30% discount on allinclusive meal plans
20% off daily housekeeping
up to 20% discount on golf equipment rentals at The Links at Divi Aruba
up to 15% discount on golf lessons at The Links at Divi Aruba
up to 15% discount on select merchandise at The Pro Shop at The Links at Divi Aruba
up to 15% discount is accepted at Divi Club
Destination restaurants and bars only where available.
up to 20% discount at select island retail stores
up to 15% discount on car rentals at Divi Club Destinations
up to 15% discount at select Divi Club Destination Spas
up to 10% discount on non-motorized water sports at Divi Little Bay Beach Resort
complimentary local newspaper
3x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit)
discount on meeting and wedding services
up to 25% discount on diving at Divi Dive Bonaire
platinum club membership level - 100,000 through 299,999 pure points
club services
reservation window of up to 390 days (approximately 13 months)
Points banking deadline of 60 days prior to Use Year end date for 100% of Points, 30 days for 75% of Points
35% discount on nightly rate when DVC Points are not used*
club recognition
35% discount on allinclusive meal plans in-room arrival gift
elite Wi-Fi, up to 10 MBPS
club amenities
preferred reservations and seating at on-site restaurants
preferred golf tee times at The Links at Divi Aruba
complimentary golf equipment rentals at The Links at Divi Aruba
up to 20% discount on car rentals at Divi Club
Destinations
up to 20% discount at select Divi Club
Destination Spas
up to 10% discount on non-motorized water sports at Divi Little Bay Beach Resort
no borrowing and banking fees bonus time included
3 p.m. early check-in
$45/$67 additional club transaction fees
complimentary VIP check-in
40% off daily housekeeping
30-day cancellation grace period from reservation booking date
1 free Guest Certificate per year
complimentary annual Interval International Platinum® membership
upgraded bathroom amenities
invitation to select premier island events, based on availability
up to 20% discount on golf lessons at The Links at Divi Aruba
up to 20% discount on select merchandise at The Pro Shop at The Links at Divi Aruba
up to 20% discount is accepted at Divi Club Destination restaurants and bars only where available.
up to 20% discount at select island retail stores
complimentary local newspaper
4x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit)
discount on meeting and wedding services
up to 30% discount on diving at Divi Dive Bonaire
complimentary nitrox dive tanks at Divi Dive Bonaire
club loyalty benefits
president’s elite membership level - 300,000+ pure points
club services
Points banking deadline of 60 days prior to Use Year end date for 100% of Points, 30 days for 75% of Points reservation window of up to 480 days (approximately 16 months)
40% discount on nightly rate when DVC Points are not used*
bonus time included
no additional club transaction fees
no borrowing and banking fees
90-day cancellation grace period from reservation booking date
2 free Guest Certificates per year
complimentary annual Interval International Platinum membership
dedicated pre-arrival concierge
club recognition club amenities
35% discount on allinclusive meal plans in-room arrival gift
elite Wi-Fi, up to 10 MBPS
2 p.m. early check-in
complimentary VIP check-in
invitation to select premier island events, based on availability
personal welcome letter from Divi’s President
complimentary lunch or dinner with resort staff**
complimentary daily housekeeping
upgraded bathroom amenities
personal vacation iPad for use while at the resort
preferred reservations and seating at on-site restaurants
preferred golf tee times at The Links at Divi Aruba
complimentary golf equipment rentals at The Links at Divi Aruba
up to 30% discount on golf lessons at The Links at Divi Aruba
up to 30% discount is accepted at Divi Club
Destination restaurants and bars only where available.
up to 30% discount on food and beverage at Divi Club Destinations
up to 20% discount at select island retail stores
up to 30% discount on car rentals at Divi Club Destinations
up to 30% discount at select Divi Club Destination Spas
up to 15% discount on non-motorized water sports at Divi Little Bay Beach Resort
complimentary local newspaper
5x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit)
discount on meeting and wedding services
up to 35% discount on diving at Divi Dive Bonaire
complimentary nitrox dive tanks at Divi Dive Bonaire
*Discount is only available to members named in the DVC contract and guests staying in the same unit.
**First time you travel to a Divi Vacation Club Destination using your Membership.
BENEFITS AT-A-GLANCE
Don’t forget to take your Loyalty Benefits Card with you when you travel to a Divi Club Destination to receive your benefits!
1. Reservation windows vary depending on your Club Membership level and the type of program. 2. Discount is only available to members named in the DVC contract and their guests staying in the same unit. Discount cannot be combined with any other promotion. 3. For all-inclusive pricing, please contact Divi Reservations at 800-367-3484 or 919-4193484. Discount and all-inclusive plans are not available at Divi Aruba Phoenix, or Divi Southwinds. May not be combined with other meal plan discounts or special rates. Discount is available to members who are listed on the contract and their guests staying in the same unit, no discount on all-inclusive rates for children. 4. The Links at Divi Aruba only. 5. Discount is accepted at Divi Club Destination restaurants and bars only where available. 6. Car rental discounts may vary by resort location. Discount off rental fee and mileage only. 7. Spa discounts may vary by resort location. 8. Available at Aqua Mania Adventures at Divi Little Bay Beach Resort only. 9. At select Divi Club Destinations only. 10. Alhambra Casino, Aruba only. To receive benefits, members must join the Casino Players’ Club. Includes free slot play for all levels. 11. Divi Club Destinations on Aruba & St. Maarten only. 12. Divi Flamingo Beach Resort & Casino only.
*Fees are subject to change. Services and amenities are subject to change
divi vacation club marketplace
In addition to more accommodation choices, travel flexibility and Club Loyalty Benefits, your Divi Vacation Club Membership includes access to vacation exchange with Interval, which includes exchange to other Interval member resorts. Additionally, members can redeem their Pure Points towards the cost of cruises, hotels, and an ever-increasing portfolio of vacation experiences worldwide via Divi and our partners.
travel the world with the divi vacation club marketplace...
welcome to the divi vacation club marketplace
Divi Vacation Club Members can travel the world through the Divi Vacation Club Marketplace, which includes Interval Membership. Interval’s Quality Vacation Exchange Network allows members to exchange their Pure Points to book travel to hundreds of worldwide destinations. With this program, Divi Vacation Club partners with third-parties, including companies like Interval, to provide exclusive benefits and services accessible to members on a year-round basis.
All Divi Vacation Club members are members of Interval Platinum, the highest level of membership offered by Interval. It provides members with a wide range of benefits, including:
Platinum Escapes: Interval Platinum members periodically receive special email invitations to purchase discounted lastminute Getaways. $50 off every Getaway: Interval Platinum members receive $50 off every Getaway they book.
Hotel Exchange: Interval Platinum members can exchange their week or points for a hotel stay at over 3,000 hotels worldwide.
Interval Experiences: Interval Platinum members can exchange their week or points for unique and exciting experiences, such as safaris, cruises, and theme park tickets.
VIP Concierge: Interval Platinum members have access to a VIP Concierge service that can help them with everything from booking travel to planning activities.
Interval Options: Interval Platinum members can use Interval Options to upgrade their exchange week, extend their stay, or book additional accommodations.
Discounted travel services: Interval Platinum members receive discounts on a variety of travel services, including car rentals, flights, and cruises.
Access to Interval Travel: Interval Platinum members have access to Interval Travel®, a full-service travel agency that delivers one-stop shopping for everything and anything vacation-related.
Complimentary Guest Certificates:
Interval Platinum members are eligible to request up to five (5) Guest Certificates annually without the payment of a fee. Guest Certificates allow members to assign their use of Getaway accommodations or exchange accommodations to family and friends.
Access to Interval Platinum Member Deals: Interval Platinum members can get up to 70 percent off select hotel bookings with special Interval Platinum Member Deals — available only at intervalworld.com!
Please note: Some of the benefits outlined above are only available with an Interval Platinum® Membership. For a complete list of benefits, check your Interval materials or log in to www.intervalworld.com. To confirm or upgrade your Exchange Membership level with Interval, please call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). All exchange requests are based on availability.
*While it is anticipated that Interval will provide the Divi Vacation Club Marketplace benefits under an ongoing contractual relationship, there is no assurance that the agreement between the Divi Vacation Club and Interval will continue for any particular length of time.
making an exchange
The Divi Vacation Club Marketplace
To exchange successfully with Interval, you should follow these steps: Decide where you want to go and when. Interval has a wide variety of resorts and destinations to choose from, so it’s important to decide where and when you want to exchange your week before you start the process. You can search the Interval Resort Directory on the Interval website or in the Interval mobile app.
Request an exchange. Once you’ve found an exchange that you’re interested in, you can request it online or by calling Divi Member Services at 1.888.GO1.DIVI or at 1.305.925.3063
Complete the exchange: If a desired unit is immediately available, you will need to complete the exchange process by paying any applicable exchange fees.
Place an exchange request: If a unit that meets your travel needs is not immediately available, you should place a formal exchange request providing Interval with as many dates and resorts as possible. Be specific so that Interval’s computer systems can automatically match and confirm you to your desired accommodations.
Enjoy your vacation! Once you have completed the exchange process, you are all set to enjoy your vacation. Interval will send you a confirmation email with all of the details of your exchange.
Here are some tips for exchanging successfully with Interval:
Be flexible with your dates and destinations. The more flexible you are, the more likely you are to find a successful exchange. Request exchanges early. The earlier you request an exchange, the more likely it is to be approved.
Be responsive to Interval’s communications. Interval will need to contact you to complete the exchange process. Be sure to respond to their emails and phone calls promptly. It is also very important to have an active membership profile established with Interval to facilitate visit IntervalWorld.com and click on Create Profile on the landing page.
shortstay exchange
Don’t need a full week? With Interval’s ShortStay Exchange® benefit, you can use your Points toward a shorter vacation of one to six nights.
Here are a few examples of how ShortStay Exchange can be used:
finally, here’s some helpful information you should know...
Club Operating Fees and Club Dues*
If you are an annual Member, you are charged a Club Operating Fee (due one year in advance) and Club Dues (for the Use Year) on an annual basis, during the fourth quarter of each calendar year, which are to be paid no later than January 1st
If you are a biennial Member, you are charged Club Dues on an annual basis and a Club Operating Fee every other year, based on your Use Year.
If you wish to prepay your annual Club Dues, you can do so by calling 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International).
When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, pastdue date to avoid reservation cancellations.**
*All fees are subject to change. **Cancellation grace periods vary based on the Member's level of Club Loyalty Benefits. See the chart on page 58 for all cancellation grace periods. A Divi Vacation Club Member who fails to check in on the first day of a reservation must notify the resort they are traveling to or risk reservation cancellation, without restoration of Points. A change to a previously confirmed reservation shall be treated in the same manner as a cancellation.
payment portal
We are pleased to announce that a convenient payment portal is available to all Divi Vacation Club members. This portal allows you to safely and securely pay your loan, club dues, and operating fees. To access the payment portal register or log in here.
When registering on our new payment portal for the first time:
• Click “Register as a new user”
• Add your email address
• Add last name (which must match your contract or set up will fail)
• Create a password and confirm the password
Once registered, you will receive a verification request to your email account
• Click “verify email” and setup is complete
• Remember to bookmark this page for easy future access
• *Internet Explorer is not a supported web browser for this login page.
Once registered and logged in, you will have access to:
• View your account details by contract, resort, unit type, loan balances, maintenance fee, or operating fee balances up to three years out
• Make a loan payment
• Make a maintenance fee payment
• Click “?” to view itemized charges
• Click year drop-down for payments up to three years out
• Make changes to your email address, phone number, credit card, or change/update your password*
• Receiving an electronic payment receipt for all payment transactions
When you have paid any current dues and fees, and your balance is $0, you can easily link to your Personal Account from the payment portal. Just log in and make your reservation.
If your setup is unsuccessful, or you need assistance, please call 1-800-367-3484 (toll-free) or 919-419-3484 (international), Monday-Friday, 8 a.m. – 5 p.m. ET, or via email at memberrelations@divivacationclub.com and provide your last name and email on file. Please send any changes to memberrelations@divivacationclub.com.
Always click on the “Save My Changes” button to make sure your changes are saved.
terms to know
Pure Points - Your currency in the Divi Vacation Club.
Pure Points Member – A Member who has purchased Pure Points for flexible yearly travel in the Divi Vacation Club.
Members with Home Week Priority – A Member who previously owned a fixed week through Divi Resorts Vacation Ownership, who can now convert their weeks to Points for flexible travel in the Divi Vacation Club.
Member Site – A special portal where Membership materials and helpful tips are located: www.divivacationclub.com
Personal Account – A secure account portal that provides access to your specific account information, and allows you to make reservations, bank, borrow and rent Points.
Divi Club Destination - A resort that has allocated inventory to the Divi Vacation Club. This gives Club Members the ability to book reservations without exchanging their Pure Points through the Divi Vacation Club Marketplace
Divi Club Destination App - Members will be able to view resort information anytime.
Biennial Member - A Member who has usage rights every other year, rather than every year.
Use Year - Your Use Year in the Divi Vacation Club begins on January 1st and ends on December 31st each year.
Points Chart - A chart displaying the number of Pure Points required for a specific vacation, based on the resort, season, length of stay and room type.
Club Loyalty Benefits At-A-Glance Chart - A chart that describes all of the benefits included in the Loyalty Benefits Program.
Reservation Window - The window of time you have to book your reservation, based on your travel dates.
Banking Pure Points - Allows you to save unused Pure Points by transferring them from the current Use Year to the next calendar year.
Borrowing Pure Points - Allows you to borrow Pure Points from the next Use Year to complete a reservation in the current calendar year.
Renting Pure Points - Allows you to rent additional Pure Points to complete a reservation, without borrowing from the next Use Year’s Points balance.
Transferring Pure Points - Allows you to transfer your Pure Points into another Divi Vacation Club Member’s account.
Divi Vacation Club Marketplace - The Marketplace provides you with the ability to redeem or exchange Pure Points for a broad range of products and services including certain Divi sponsored benefits. Vacation Exchange for Divi Vacation Club members is facilitated via Interval which provides access to hundreds of destinations worldwide
You now have all of the information you need to begin your adventure in the Divi Vacation Club. So go ahead and start planning your next vacation today! keep in touch!
To reach a Vacation Specialist, call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). We are currently available 7 days a week, Monday - Friday, 9:00 a.m. to 11:00 p.m., and Saturday - Sunday, 10:00 a.m. to 6:00 p.m. (ET).
Email your questions or requests anytime to divi@clubreservations.com or visit us online at www.divivacationclub.com. For questions about Club Loyalty Benefits, email memberrelations@divivacationclub.com
