DIVI VACATION CLUB MEMBERSHIP GUIDE
1
2
pure fun Your Membership opens the door to a world of fun and inspiring destinations, where you’ll play, explore and create timeless memories with your friends and family. The fun begins the moment you start planning your first vacation… 3
4
pure value Discover the true value of your Membership. Your Points let you take advantage of everything from quick getaways to cruises, extended vacations and more. The way you travel will never be the same…
5
6
pure flexibility Each time you travel, you’ll select where you want to vacation, when you want to go and which room size fits your travel needs. Planning vacations has never been this easy or this much fun…
7
congratulations & welcome to the divi vacation club! By joining this elite club, you’ve shown your commitment to valuable vacation and family time. Congratulations on the years of excitement and adventure ahead of you. You now have access to top resort destinations in the Caribbean and around the world. We’re thrilled that these beautiful settings will be the backdrop of your vacations for years to come. You’ll also enjoy the versatility and convenience that your Membership provides, allowing you to plan vacations with ease. Welcome to the better way to travel. You'll create timeless memories with the Divi Vacation Club and have the opportunity to share those memories with the people who matter to you most. And it all begins today. Your adventure truly starts here!
8
let’s jump in! Your Divi Vacation Club Membership Guide The following pages will guide you through making the most of your Membership, explaining the benefits and opportunities your purchase affords you. We’ll cover:
1. Membership Basics - page 10
Everything you need to know about Pure Points
2. Divi Club Destinations - page 26
Resort information and useful Points Charts
3. Club Loyalty Benefits - page 49
Enjoy elite club services, recognition and amenities
4. Divi Exchange Network - page 59 How to travel the world with ease
5. Helpful Information - page 68
Membership guarantees, terms to know and more
Remember, you can always find the most up-to-date Divi Vacation Club information at www.divivacationclub.com. To access this information, simply log in to your exclusive Member Site with your contract number and create a username and password for future logins. From there, you can explore everything you need to know about your Membership. If you have any questions, please call our team of Vacation Specialists at 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). Vacation Specialists are available 7 days a week, Monday - Friday, 9:00 a.m. to 11:00 p.m., and on Saturday and Sunday, 10:00 a.m. to 6:00 p.m. (ET). You can also email your questions or requests to divi@clubreservations.com. 9
let’s start with some membership basics...
where will your adventure take you? 10
membership basics
what are pure points? ure Points are your currency in the Divi Vacation Club – you use your Points to book your travel. Kick off your vacation fun with Pure Points.
P
Each time you travel, you use only the amount of Points needed for your trip. This is determined based on the time of year, destination, size of accommodations and length of stay.
Pure Points are issued annually or biennially during the term of your Club Membership and are used to make reservations at participating destinations.*
Best of all, you can never have too many or too few Pure Points! You always have the ability to purchase more Points, bank Points for the coming years and borrow or rent Points for this year’s travel.
*Members with biennial usage are issued Points every other year during the term of their Club Membership. For more about borrowing, banking & renting Points, please see pages 20-22.
11
how many points does it take? There are so many ways to use your Pure Points, and not just on a single vacation! Let’s explore a few examples of how you might travel over a three-year period using a budget of 100,000 Pure Points.
YEAR ONE You have 100,000 Pure Points from your current Use Year. Take a romantic trip for two to the Caribbean to experience Aruba
Take a road trip to visit Orlando, Florida with the family
Get away for Thanksgiving week and visit family in Missouri
Take advantage of airline deals and stay 7 nights (Tues-Tues) in High Season*
Exchange your Points for a 3-night (Sun-Tues) stay during Peak Season*
Exchange your Points for an entire week of quality family time in Shoulder Season*
Enjoy a one-bedroom penthouse suite at Divi Village Golf & Beach Resort
Spread out in a two-bedroom unit at an Interval International Elite Resort**
Enjoy comfortable studio accommodations in an Interval International Premier Resort**
42,000 Pure Points
32,700 Pure Points
24,000 Pure Points
• You use 98,700 Pure Points to travel in Year One • You will BANK 1,300 Pure Points toward travel in your next Use Year
YEAR TWO You have 1,300 Pure Points carried over from your previous Use Year, plus 100,000 Pure Points from your current Use Year. That adds up to 101,300 total Pure Points available for use in Year Two. Visit the beautiful Hawaiian Islands for a very special tropical vacation
The Caribbean is calling… time to visit St. Maarten
Exchange your Points and enjoy two 7-night stays in two fantastic resorts during High Season*
Enjoy a 7-night stay during Mid-Season* in a room with a spectacular ocean view and feast on amazing French cuisine
Spend one week in a one-bedroom unit at an Interval International Elite Resort, and one week in a one-bedroom unit at an Interval International Select Resort**
Stay at Divi Little Bay Beach Resort in a spacious one-bedroom suite
80,000 Pure Points
37,000 Pure Points
• You use 117,000 Pure Points to travel in Year Two • You BORROW+ 15,700 Pure Points from your next Use Year to complete your travel 12
membership basics
YEAR THREE
You've borrowed 15,700 Pure Points during your previous Use Year. You receive 100,000 Pure Points from your current Use Year. You will have a total of 84,300 Pure Points to use in Year Three. Dive, snorkel and soak up the sun on Bonaire
Explore Las Vegas, the city that never sleeps
Escape to the mountains of Colorado for a family adventure
Visit Atlantic City for more thrill and excitement closer to home
Enjoy a 7-night stay during Peak Season*
Exchange your Points for an exciting 3 nights (Sun-Tues) of casino play and show-stopping performances during Peak Season
Exchange your Points for a 7-night stay during Shoulder Season*
Exchange your Points for a 7-night stay during Shoulder Season, and enjoy ocean views, booking your stay only 21 days in advance
Relax in a spacious, oceanfront studio at Divi Flamingo Beach Resort & Casino
Enjoy a studio unit at an Interval International Select Resort**
Relax in a two-bedroom unit at an Interval International Select Resort**
Stay in a studio at an Interval International Affiliate Resort**
33,000 Pure Points
9,900 Pure Points
34,000 Pure Points
9,500 Pure Points
• You use 86,400 Pure Points to travel in Year Three • You decide to RENT 2,100 Pure Points to complete your travel in Year Three *Travel dates are divided into seasons based on travel demand. Review the Divi Club Destinations Points Charts on pages 26-48, or visit www.divivacationclub.com for more details. All exchange requests are based on availability. **Interval International recognizes resorts as Interval International Elite Resorts, Interval International Premier Resorts, Interval International Select Resorts and Interval International Affiliate Resorts, based on the resort quality, desirability of the resort location and overall guest experience. +When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations.
Planning a Pure Points vacation is easy! When you’re ready to reserve your vacation, you can book online at www.divivacationclub.com or call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). For more information on exchanging through the Divi Exchange Network, please see pages 60-67
13
learning to read a points chart Let’s say you want to travel to Divi Village Golf & Beach Resort this year with your children. You want to have plenty of space, so a twobedroom suite is perfect for you!
For this example, let’s say you want to travel during your children’s summer break, and week 30 works well with your family’s schedule. This time of year is in High Season, so you will use 68,000 Pure Points to take this vacation.
Planning your Pure Points vacation is easy with our Points Charts. Points Charts for all Divi Club Now you need Destinations can be found on pages to decide when 26-48, as well as online at www.divivacationclub.com. As you want to always, if you need any assistance travel, so you planning your vacation or use the resort’s determining Points values, please Points Chart to call our team of Vacation Specialists determine how at 1-888-GO1-DIVI (461-3484) many Pure Points (Toll-free) or 1-305-925-3063 your vacation will (International). require.
*
*These Points values are based on a 7-night stay. 14
membership basics
step 1: how to access club information The most up-to-date club information can be accessed anytime through your exclusive Member Site at www.divivacationclub. com by clicking “Login.” If this is your first time logging in, you will be asked to create a personal login ID and password. From there, you can explore everything you need to know about your Membership. Always log in to this Member Site before making any online club transactions.
to set up your member site login ID and password, follow these steps: • To Register – Go to www.divivacationclub.com and click “Login.” Select “Register Today” to be directed to the registration page. Enter your Divi Vacation Club contract number and the name of the contract owner or eligible user. Enter your first name, last name, address, telephone number, email address and create a password. Re-enter the password in the “Verify Password” field. If you would like to receive email offers and club news, click “Yes.” For “Account Type,” select Divi Vacation Club Member. To finalize, click the “Submit” button. • To Log In – Go to www.divivacationclub.com and click “Login.” Enter your established email and password. For “Account Type,” select Divi Vacation Club Member. Click “Log In.” • Forgot or Lost Your Password? – Click “Reset Password.” Enter your established email and contract number. For “Account Type,” select Divi Vacation Club Member and click “Reset Password.” • Need help? – Contact our Member Services Department at memberrelations@divivacationclub.com.
step 2: to make online transactions, set up your personal account
we value your security and ask that you establish a second login and password to access your personal account to: • Make a Reservation • Bank Points • Borrow Points
• Rent Points • Check Your Points Balance • View Member History
• Update Personal Information • Learn More About Divi Club Destinations
• To Register – On the login page, click the “Register Now” button. Enter your Divi Vacation Club contract number and the name of the contract owner or eligible user. Enter your first name, last name and email address and create a login ID and password. Re-enter the password in the “Confirm Password” field and click the “Create Login” button. • To Log In – On the login page, enter your login ID and password, then click the “Sign In” button.
• Need Help? – If you forgot or lost your password or need to request a change to your login ID, contact a Vacation Specialist at 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International).
membership basics fast facts • Be sure to establish your login ID and password to both the www.divivacationclub.com Member Site and your Personal Account. Keep this information in a safe place—you will need to have your Member information and contract number to establish identity.
• Only Members in good standing may make transactions, so make sure all of your fees are paid and up-to-date. • If you have questions or need assistance, contact a Vacation Specialist at divi@clubreservations.com or call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International).
15
16
membership basics
making a reservation using pure points Your Pure Points are issued annually or biennially during the term of your Club Membership.* They are your currency for booking reservations in the Divi Vacation Club. The Use Year for all Members begins January 1st and ends December 31st. During this 12-month period, you may reserve accommodations at any participating Divi Club Destination, or use the Divi Exchange Network to make reservations at a variety of worldwide destinations. To make a reservation at a Divi Club Destination, follow the instructions on page 18 or visit www.divivacationclub.com. *Members with biennial usage are issued Points every other year during the term of their Club Membership.
pure points reservation booking windows for divi vacation club destinations 480 days
(approximately 16 months)
president’s elite
390 days
(approximately 13 months)
platinum
300 days
(approximately 10 months)
gold
240 days
(approximately 8 months)
silver
120 days
partial or nightly stay reservation window
7-night + reservation window
(approximately 4 months)
check-in day For 7-night minimum reservations: Book a 7-night minimum stay at any Club Destination up to 480 days - 1 day prior to reservation check-in, depending on your level of Club Loyalty Benefits. For partial or nightly stay reservations: Book a partial or nightly stay at any Club Destination from 120 days - 1 day prior to reservation check-in. When making a reservation less than 365 days prior to check-in: Only members in good standing may make reservations, so please make sure all of your fees are paid before you try to book a reservation. When making a reservation more than 365 days prior to check-in: You will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations. *Reservation booking windows vary depending on your level of Club Loyalty Benefits and Membership type.
17
to make a pure points reservation at any participating divi club destination, simply follow these 3 steps!
1
Get Ready – Go to www.divivacationclub.com,
log in to your Member Site and go to “Making a Reservation.” Log in to your Personal Account (please make sure you have established a Personal Account Login – see page 15).
2
Get Set – Make sure you are in the "Member
Options" tab. If you have multiple contracts, select the one you wish to use. Under “What do you want to do,” use the drop-down box to select “Make a Club Reservation” and click "Go." Select when you want to travel, how many people are traveling, the number of nights you wish to stay and the resort you would like to visit, and click "Search." Your search result will display the available resort(s) with travel dates, room types and total Points cost. Make your choice and click "Select." Next, review your reservation information, fill out any special service requests and complete payment information, should transaction fees apply. Review your transaction details and confirm if you wish to receive an email with this information. To finalize, check the “Terms and Conditions” box and click “Confirm.” Once your transaction is complete, you will receive a reservation number (you can print this page).
3
Go! – Once your reservation has been
confirmed, you’re ready to travel. Enjoy an exciting getaway where you’ll create lifelong memories.
18
*Reservations cannot be modified or canceled online. Please call a Vacation Specialist to modify or cancel your reservation. If you prefer to make a reservation through a Vacation Specialist or need assistance, please call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). Vacation Specialists are available 7 days a week, Monday - Friday, 9:00 a.m. to 11:00 p.m., and on Saturday and Sunday, 10:00 a.m. to 6:00 p.m. (ET). Please see page 69 for information on reservation and cancellation fees.
membership basics
reservations fast facts: • The sooner you book a reservation, the better, so make sure you are familiar with your reservation booking window. For details, see the chart on page 17. • When making a reservation less than 5 days prior to check-in, please contact a Vacation Specialist. • If you need help selecting a Divi Club Destination, you can review resort details (room types, resort amenities, area attractions, photos) and nightly Points rates before you make your reservation. • For reservation or other transaction payments, you can use the credit card on file or add a new credit card. • Your reservation will be confirmed via email, so make sure the correct email address is on file. • Reservation modifications or cancellations cannot be completed online. If you need to modify or cancel your reservation, please contact a Vacation Specialist. • Please see page 69 for information on reservation fees. • If a member fails to check in on the first day of their reservation, they must notify the resort they are traveling to or risk reservation cancellation, without restoration of Points. • Points penalties and fees may be applied to cancellations. For details, see the chart on page 69. • Only Members in good standing may make reservations, so make sure all of your fees are paid before you book a reservation. • When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will have the option to prepay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations. Points Prime Members: Go to www.divivacationclub.com, log in to your Member Site and click “Making a Reservation.” Next, log in to your Personal Account (to establish a Personal Account Login, see page 15). Make sure you are in the "Member Options" tab. If you have multiple contracts, select the one you wish to use. Under “What do you want to do,” use the drop-down box to select “Reserve My Home Week” and click "Go." Your travel and check-in dates will automatically appear in the “Make a Reservation” window. Enter 7 nights and click "Search." Review your reservation information, fill out any special service requests and complete payment information, should transaction fees apply. Check the “Terms and Conditions” box and click “Select.” Review your transaction details and confirm if you wish to receive an email with this information. To finalize, click “Confirm.” Once your transaction is complete, you will receive a reservation number (you can print this page).
19
banking pure points Even if you can’t take your yearly vacation, your Points won’t go to waste! You can bank all or a portion of your unused Pure Points to travel in the next calendar year, which allows you to use leftover Points for an even better vacation next year! As a reminder, the Use Year for all members begins January 1st and ends December 31st.
banking fast facts: • You can bank your Pure Points anytime. Go to www.divivacationclub.com, log in to your Member Site and go to “Banking, Borrowing & More.” Under Banking Pure Points, click the link to log in to your Personal Account (please make sure you have established a Personal Account login - see page 15). • Make sure you are in the "Member Options" tab. If you have multiple contracts, select the one you wish to use to bank your Points. Under “What do you want to do,” use the drop-down box to select “Bank My Points” and click "Go." • Select your Use Period to bank from and select your Use Period to bank into. Enter the amount of Pure Points you wish to bank. Complete the payment information, should transaction fees apply, check the "Terms and Conditions" box and click "Continue" to complete your banking transaction.
100% of your Points 90 days prior to the Use Year end date and 75% of your Points 60 days prior to the Use Year end date. • If you are a Platinum or President’s Elite Club Member, you may bank 100% of your Points 60 days prior to the Use Year end date and 75% of your Points 30 days prior to the Use Year end date.
If you miss your Pure Points banking deadlines, any remaining Points can be used to make a reservation at a Divi Club Destination for travel within the current Use Year. Or, the Points can be used to make a reservation through the Divi Exchange Network for travel within 24 months of the booking date, so long as the reservation is booked before the Points expire. • Once banked, Points cannot be un-banked.
The deadlines for banking your Pure Points vary based on your Membership level. Banking deadlines are as follows: • If you are a Silver Club Member, you may bank 100% of your Points 120 days prior to the Use Year end date and 75% of your Points 90 days prior to the Use Year end date.
• Banked Points will expire on December 31 of the Use Year in which they were banked into. • If you are a Biennial Member*, your banked Points will be applied to the next calendar year. Therefore, these banked Points may only be used for travel outside of your normal Use Year. • Only Members in good standing may bank Points, so please make sure all of your fees are paid before you try to bank Points.
• If you are a Gold Club Member, you may bank
annual membership use year
use year
use year
2023
2024
2025
biennial membership
20
use year
use year
use year
2023
2024
2025
*Members with biennial usage are issued Points every other year during the term of their Club Membership.
membership basics
borrowing pure points Want to plan a longer stay? How about booking a suite and inviting friends to join in the fun? Or perhaps you want to celebrate your special occasion with a luxurious getaway? You can! If you find that the trip you’re planning requires more Pure Points than you currently own, you have the option to borrow all or a portion of your Points from the next Use Year to fulfill the vacation of your dreams.
borrowing fast facts: • Points Prime Members may borrow Points to complete a transaction by selecting the appropriate Use Year. Once selected, you will be prompted to relinquish your home week rights.
• Before borrowing Pure Points, you must create your desired reservation (follow the steps on page 18). If you do not have enough Pure Points to complete the transaction, you will be prompted to Borrow or Rent more Points. • You must use all of your Pure Points from the applicable year before borrowing from your next Use Year. • Once you have selected the Use Year, you will see the amount of Pure Points you need to borrow. Click "Continue" to proceed with your reservation. Complete any payment information, should transaction fees apply, check the "Terms and Conditions" box and click "Continue" to proceed with your reservation. • Points can only be borrowed to complete a reservation. You may borrow up to 100% of your next Use Year’s Points.
• Only Members in good standing may make reservations, so if you make a reservation less than 365 days prior to check-in, please make sure all of your fees are paid before you try to book. • When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations.
• If you cancel your reservation, your borrowed Points will go back into the year they were taken from.
annual membership use year
use year
use year
2023
2024
2025
biennial membership use year
use year
use year
2023
2024
2025
21
renting pure points Need more Points for this year’s getaway? You have the option to rent additional Pure Points to complete your reservation, giving you the opportunity to enhance your vacation without having to borrow from next year’s Point balance.
renting fast facts:
•
Before renting Pure Points, you must create your desired reservation (follow the steps on page 18). If you do not have enough Pure Points to complete the transaction, you will be prompted to Borrow or Rent more Points.
•
The cost of renting Pure Points is $.04 per Point. You may rent as many Pure Points as you need to complete your transaction, up to your annual allotment.
•
If you choose to rent Points, the total needed and the cost will be displayed. Complete any payment information, should transaction fees apply, check the "Terms and Conditions" box and click "Continue" to proceed with your reservation.
Rented Points are non-refundable. If you need to cancel a reservation made with rented Points, these Points will remain in your account until their expiration date, and may be used toward a new reservation during that time. Expiration dates are as follows:
22
•
Silver or Gold Club Members - 300 days after the date of purchase.
•
Platinum Club Members - 390 days after the date of purchase.
•
President’s Elite Club Members - 480 days after the date of purchase.
•
Only Members in good standing may make a reservation, so if you make a reservation less than 365 days prior to check-in, please make sure all of your fees are paid before you try to book and rent Points.
•
When you rent Pure Points to complete a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically October.) If you choose to wait, please make certain that all payments due are made prior to the year-end, past-due date to avoid reservation cancellations.
Need assistance? We’re always here to help!
Call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International) with any questions about banking, borrowing or renting your Pure Points.
membership basics
introducing a new payment portal We’re excited to announce that we have launched a safe and secure payment portal where you can view and pay your loan, club dues, and operating fee. Register or log in here.
personal history It’s easy to view your Personal Member History to get your Pure Points balance and keep track of your account. •
You can update your personal history anytime. Go to www.divivacationclub.com, log in to your Member Site and go to “Club Reservation Transaction Payments & History.” Click on the “Personal History” link and log in to your Personal Account (please make sure you have established a Personal Account Login – see page 15).
•
Select the "Member History" tab. Your contract information, Use Year, transaction details and available Points/Nights balance will display.
For more information on DVC’s payment portal, please visit page 70. •
•
payment portal fast facts:
When registering, please make sure you to add your email address, last name, and to create a password. Please note that Internet Explorer is not a supported web browser.
updating account information Keeping your account up-to-date is quick and easy! • You can update your personal history anytime. Go to www.divivacationclub.com, log in to your Member Site and go to “Club Reservation Transaction Payments & History.” Click on the “Account Information” link and log in to your Personal Account (please make sure you have established a Personal Account Login – see page 15). • Select the “Member Profile” tab. In this section, you can establish, review and update your contact and billing information, and confirm or reset your Personal Account password. Please remember to send any changes to memberrelations@divivacationclub.com. • Always click on the “Save My Changes” button to make sure your changes are saved.
information fast facts:
• Please check your Member Profile twice a year to ensure it’s up-to-date. • To review your contracts, transaction history or available Pure Points balance, go to your “Personal Member History.” 23
24
membership basics
transferring pure points If you have friends and family who are Members in the Divi Vacation Club, and you have extra Pure Points, you can transfer your extra Points into their accounts to expand their vacation opportunities. Transferring Points is an easy way to help these Members create lasting memories, or even join your tropical getaway!
transferring fast facts: • You may transfer your Points to another Divi Vacation Club Member once a year. • All Points transferred are subject to a transfer fee. • Only Members in good standing may transfer Points, so make sure all of your fees are paid before calling a Vacation Specialist.
divi’s “send a friend” program Our “Send a Friend” Program lets you give the gift of travel with a stay at a Divi Club Destination. All you need to do is make a reservation in their name at the Divi Club Destination of their choosing using your Pure Points and then send the lucky travelers on their way!
“send a friend” fast facts: To transfer Points or use the “Send a Friend” Program, please call a Vacation Specialist at 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-9253063 (International). These transactions cannot be completed online.
• To make a reservation for friends or family using your Pure Points, make sure you specify who will be traveling in your place. Only the person whose name is on the reservation may check in.
• The “Send a Friend” Program may be subject to fees. • Only Members in good standing may participate in this program, so make sure all of your fees are paid in full before you try to book a reservation.
*The “Send a Friend” Program is subject to change or termination. 25
let’s explore the divi club destinations...
26
divi club destinations
the caribbean is calling... The Divi Vacation Club was created with a clear mission in mind. Its founders wanted to design a club for vacationers who have a true love for the Caribbean and enjoy returning to its magical islands year after year. At the same time, they were inspired by today’s modern travelers, who seek the flexibility to visit exciting new destinations and create memories that last a lifetime. To accomplish these goals, the club visited the islands of Aruba, Barbados, Bonaire and St. Maarten to secure continuing room commitments from
select resorts within the Divi Resorts Group, allowing them to establish rights to a variety of accommodations at some of the finest resorts in the Caribbean. The following section features Divi Club Destinations available to you. As a Club Member, as you can travel to these destinations directly through the Divi Vacation Club, without exchanging your Pure Points. We invite you to explore all of these stunning destinations to discover where your Caribbean adventures will take you!
IT’S HERE!
A NEW Divi Club Destination App
DOWNLOAD ANYTIME & ENJOY
27
28
divi club destinations
aruba
Aruba is the place to see and be seen in the Caribbean. From its famous white sand beaches to its vibrant, cosmopolitan nightlife, Aruba has something for everyone. Stay at one of the island’s Divi Club Destinations, each of which offers its own unique experience, whether you’re looking for a peaceful retreat or a fun-filled family vacation. Spend your days lounging on the beach, shopping at the famous Palm Beach Plaza or exploring the island’s natural beauty at Arikok National Park. Aruba offers plenty of family-friendly attractions, like the Butterfly Farm and tours of the historic gold mines, as well as exciting activities for adults, like experiencing Aruba’s lively nightclubs and testing your luck at Divi’s Alhambra Casino. This Dutchinspired tropical paradise will offer you a new, actionpacked adventure each time you visit! For more information about Aruba and its attractions, visit www.diviresorts.com. 29
your club destination
divi aruba phoenix beach resort • www.diviphoenix.com
amenities • 2 Outdoor Freshwater Swimming Pools • Swim-Up Bar • Kid’s Pool • Outdoor Whirlpool & Hot Tub • Pool Chaise Lounges & Towels • Beach Palapas, Cabanas, Chairs & Towels • Beachfront Dining at pureocean & purebeach Restaurants • Happy Hour & Manager’s Specials • puredeli a New York Style Deli • Fitness Center with Strength Training Equipment • Full-Service Spa* • Kids & Family Activities • BBQ Grills • Lighted Tennis & Basketball Courts • Non-Motorized Water Sports including Kayaks & Snorkeling Gear* • Shopping Promenade, Mini Mart & Gift Shops* • Complimentary Parking • Wedding, Meeting & Event Space & Planners* • 24-Hour Security • Concierge Services, Activity & Tour Desk • Complimentary Wi-Fi • ATM in Lobby • Multilingual Staff (English, Spanish & Dutch) *Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm 30
accommodations Club access at Divi Aruba Phoenix Beach Resort includes various accommodation sizes, from studios to three-bedroom penthouse suites. All suites are beachfront and offer fully equipped kitchens, spacious living areas and private balconies or patios with sweeping ocean views. This destination is rated as an Interval International Premier Resort®.
divi club destinations
points chart
phoenix I
room type
studio
one bedroom
two bedroom
ocean view studio beachfront studio ocean view one bedroom
phoenix II
beachfront one bedroom ocean view two bedroom beachfront two bedroom ocean view two bedroom penthouse beachfront two bedroom penthouse ocean view three bedroom penthouse beachfront three bedroom penthouse
days
peak season high season (weeks 1-14 & 51-52) (weeks 15-17 & 25-32)
mid season (weeks 18-24 & 33-35 & 44-50)
shoulder season (weeks 36-43)
sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week
5,600 14,000 56,000 7,200 18,000 72,000 12,300 30,750 123,000
4,400 11,000 44,000 5,900 14,750 59,000 9,600 24,000 96,000
3,400 8,500 34,000 4,100 10,250 41,000 6,500 16,250 65,000
3,100 7,750 31,000 3,800 9,500 38,000 5,900 14,750 59,000
sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week
6,100 15,250 61,000 7,200 18,000 72,000 7,700 19,250 77,000 8,600 21,500 86,000 13,800 34,500 138,000 15,800 39,500 158,000 13,800 34,500 138,000 15,800 39,500 158,000 17,600 44,000 176,000 18,400 46,000 184,000
5,400 13,500 54,000 6,300 15,750 63,000 6,600 16,500 66,000 7,500 18,750 75,000 12,000 30,000 120,000 13,800 34,500 138,000 12,000 30,000 120,000 13,800 34,500 138,000 14,500 36,250 145,000 15,700 39,250 157,000
4,300 10,750 43,000 5,200 13,000 52,000 5,300 13,250 53,000 6,400 16,000 64,000 9,600 24,000 96,000 11,600 29,000 116,000 9,600 24,000 96,000 11,600 29,000 116,000 12,200 30,500 122,000 13,300 33,250 133,000
3,900 9,750 39,000 4,400 11,000 44,000 5,000 12,500 50,000 5,900 14,750 59,000 8,900 22,250 89,000 10,300 25,750 103,000 8,900 22,250 89,000 10,300 25,750 103,000 11,300 28,250 113,000 12,000 30,000 120,000
31
your club destination
divi village golf & beach resort • www.divivillage.com
amenities
• 4 Freshwater Swimming Pools • Swim-Up Bar • Kid’s Pool • Pool Palapas, Cabanas, Chaise Lounges & Towels • Air-Conditioned Dining with Clubhouse Golf Course Views at Windows on Aruba & Mulligan’s Golf Café, Bar & Restaurant • Nearby restaurants Beach Bar and Tiki Bar & Grill • Happy Hour & Manager’s Specials • Deluxe 9-Hole Golf Course with Pro Shop & Golf Training Facility* • Beach Palapas, Chairs & Towels • Beach Volleyball Court • Fitness Center with Strength Training Equipment • Full-Service Spa* • Rock Climbing Wall on the Beach* • Kids & Family Activities • Water Sports Center: Kayaks, Snorkeling Gear, Rafts, Sunfish & Personal Watercrafts* • Lighted Tennis Courts & Tennis Instruction* • BBQ Grills • Bicycle Rental* • Gift Shop & Mini Mart* • Complimentary Shuttle Transportation to Nearby Divi Resorts & Alhambra Casino & Shops • Complimentary Parking • ATM in Lobby • Wedding, Meeting & Event Space & Planners* • 24-Hour Security • Concierge Services, Activity & Tour Desk • Complimentary Wi-Fi • Multilingual Staff (English, Spanish & Dutch) • All-Inclusive Options Available* *Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm 32
accommodations Club access at Divi Village Golf & Beach Resort includes suites that are just a short walk from the beach and a professional 9-hole golf course. The resort features various accommodation sizes from studios to three-bedroom suites, and golf villas along The Links at Divi Aruba golf course, all of which offer fully equipped kitchens, spacious living areas and private balconies or patios with beautiful ocean, pool, garden or golf course views. This destination is rated as an Interval International Premier Resort®.
divi club destinations
points chart room type
studio eagles one bedroom eagles
golf villas
two bedroom eagles two bedroom eagles deluxe studio birdies one bedroom birdies two bedroom birdies three bedroom birdies
studio
divi village
one bedroom one bedroom penthouse two bedroom two bedroom penthouse
days
peak season high season (weeks 1-14 & 51-52) (weeks 15-17 & 25-32)
mid season (weeks 18-24 & 33-35 & 44-50)
shoulder season (weeks 36-43)
sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week
5,200 13,000 52,000 6,500 16,250 65,000 11,700 29,250 117,000 3,000 32,500 130,000 5,000 12,500 50,000 6,300 15,750 63,000 11,300 28,250 113,000 17,600 44,000 176,000
4,300 10,750 43,000 5,100 15,750 51,000 9,400 23,500 94,000 10,200 25,500 102,000 4,100 10,250 41,000 4,900 12,250 49,000 9,000 22,500 90,000 13,900 34,750 139,000
2,700 6,750 27,000 3,600 9,000 36,000 6,300 15,750 63,000 7,200 18,000 72,000 2,500 6,250 25,000 3,400 8,500 34,000 5,900 14,750 59,000 9,300 23,250 93,000
2,400 6,000 24,000 3,300 8,250 33,000 5,700 14,250 57,000 6,600 16,500 66,000 2,200 5,500 22,000 3,100 7,750 31,000 5,300 13,250 53,000 8,400 21,000 84,000
sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week sun-thurs (per night) fri-sat (per night) full week
3,700 9,250 37,000 4,500 11,250 45,000 5,000 12,500 50,000 8,200 20,500 82,000 8,700 21,750 87,000
3,000 7,500 30,000 3,800 9,500 38,000 4,200 10,500 42,000 6,800 17,000 68,000 7,200 18,000 72,000
2,400 6,000 24,000 3,000 7,500 30,000 3,200 8,000 32,000 5,400 13,500 54,000 5,600 14,000 56,000
2,100 5,250 21,000 2,700 6,750 27,000 2,900 7,250 29,000 4,800 12,000 48,000 5,000 12,500 50,000
33
your club destination
divi dutch village beach resort • www.dividutch.com
amenities • 3 Freshwater Swimming Pools • Swim-Up Bar
• Poolside Lunch & Snacks at Tiki Pool Bar & Grill • Happy Hour & Manager’s Specials
• Pool Palapas, Cabanas, Chaise Lounges & Towels • Beach Volleyball Court
• Beach Palapas, Chairs & Towels
• Nearby Restaurants at Divi Village Golf & Beach Resort: Windows on Aruba, Mulligan’s Golf Café, Bar & Restaurant, Seabreeze Restaurant & Sports Bar, Infinity Grill & Beach Bar
• Complimentary Shuttle Transportation to Nearby Divi Resorts & Alhambra Casino & Shops
• Rock Climbing Wall on the Beach*
• Fitness Center with Strength Training Equipment • Kids & Family Activities • Bicycle Rental*
• Nearby Water Sports Center: Kayaks, Snorkeling Gear, Rafts, Sunfish & Personal Watercrafts*
• Nearby Lighted Tennis Courts • Nearby Lively Beachside Bars* • Nearby Full-Service Spa*
• Nearby Deluxe 9-Hole Golf Course with Pro Shop & Golf Training Facility* • Complimentary Parking • Nearby ATM
• Nearby Wedding, Meeting & Event Space & Planners* • 24-Hour Security
• Concierge Services, Activities & Tour Desk • Complimentary Wi-Fi
• Multilingual Staff (English, Spanish & Dutch) • All-Inclusive Options Available*
*Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm 34
accommodations Club access at Divi Dutch Village Beach
Resort includes newly renovated suites in a tropical garden setting, just steps away from Druif beach. The resort features
various accommodation sizes from studios to three-bedroom suites, offering fully
equipped kitchens, spacious living areas and private balconies or patios with
spectacular ocean, pool or garden views. This destination is rated as an Interval International Premier Resort®.
divi club destinations
points chart room type
dutch village
mini studio
studio
one bedroom
two bedroom
three bedroom
days
peak season high season (weeks 1-14 & 51-52) (weeks 15-17 & 25-32)
mid season (weeks 18-24 & 33-35 & 44-50)
shoulder season (weeks 36-43) 2,200
sun-thurs (per night)
3,500
3,000
2,500
fri-sat (per night)
8,750
7,500
6,250
5,500
full week
35,000
30,000
25,000
22,000
sun-thurs (per night)
5,000
4,300
3,600
3,200
fri-sat (per night)
12,500
10,750
9,000
8,000
full week
50,000
43,000
36,000
32,000
sun-thurs (per night)
5,600
4,800
4,000
3,600
fri-sat (per night)
14,000
12,000
10,000
9,000
full week
56,000
48,000
40,000
36,000
sun-thurs (per night)
9,100
7,800
6,500
5,800
fri-sat (per night)
22,750
19,500
16,250
14,500
full week
91,000
78,000
65,000
58,000
sun-thurs (per night)
12,600
10,800
9,000
8,000
fri-sat (per night)
31,500
27,000
22,250
20,000
full week
126,000
108,000
90,000
80,000
35
barbados
Experience the unique flavor of Barbados when you vacation at Divi Southwinds Beach Resort. From stunning beaches to perfectly landscaped golf courses, entertaining festivals and delectable dining – you’re sure to find plenty to love about Barbados. Explore the island’s British influence while you watch a game of cricket or polo and enjoy high tea in the afternoon. It’s no wonder this was one of James Bond’s favorite Caribbean destinations! Activities are endless on Barbados, and one of the most popular attractions is located just outside the resort. The St. Lawrence Gap is a walkable neighborhood stretching along the southern coast of Barbados, with delicious restaurants, fun beach activities, local shopping for unique souvenirs and an exciting nightlife scene. Outside of “The Gap,” you’ll find plenty of adventures, including surfing, hiking, scuba diving and some of the best charter fishing in the Caribbean. For more information about Aruba and it’s attractions, visit www.diviresorts.com.
36
divi club destinations
37
your club destination
divi southwinds beach resort • www.divisouthwinds.com
amenities • 3 Freshwater Swimming Pools • pureocean Beachfront Restaurant & Bar • Happy Hour & Manager’s Specials • Poolside Chaise Lounges & Cabanas • Beach Chairs & Towels • Fitness Center • Children’s Playground • Day Spa & Beauty Salon* • Basketball Court • Lighted Tennis Courts • Kids & Family Activities • 9-Hole Professional Miniature Golf • Non-Motorized Water Sports Available* • Nearby Lively Beachside Restaurants & Bars in the Famous Gap* • Complimentary Parking • Wedding, Meeting & Event Space & Planners* • 24-Hour Security • Activities Coordinator & Tour Desk • Complimentary Wi-Fi • Multilingual Staff
*Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm 38
accommodations Club access at Divi Southwinds Beach Resort includes suites with stunning ocean or tropical garden views. Deluxe oceanfront one-bedroom suites are also available along Dover Beach, in addition to one- and two-bedroom suites surrounding the sparkling freshwater pool. All suites offer fully equipped kitchens, spacious living areas and private patios or balconies. This destination is rated as an Interval International Select Resort®.
divi club destinations
points chart room type
southwinds
one bedroom garden view one bedroom beach villa one bedroom pool view
two bedroom
days
peak season high season (weeks 1-14 & 51-52) (weeks 15-17 & 25-32)
mid season (weeks 18-24 & 33-35 & 44-50)
shoulder season (weeks 36-43)
sun-thurs (per night)
4,200
3,000
2,300
2,100
fri-sat (per night)
10,500
7,500
5,750
5,250
full week
42,000
30,000
23,000
21,000
sun-thurs (per night)
4,500
3,500
2,200
2,000
fri-sat (per night)
11,250
8,750
5,500
5,000
full week
45,000
35,000
22,000
20,000
sun-thurs (per night)
5,000
3,600
2,400
2,200
fri-sat (per night)
12,500
9,000
6,000
5,500 22,000
full week
50,000
36,000
24,000
sun-thurs (per night)
6,500
5,000
3,600
3,200
fri-sat (per night)
16,250
12,500
9,000
8,000
full week
65,000
50,000
36,000
32,000
39
40
divi club destinations
bonaire For an unforgettable vacation experience, visit the naturally beautiful island of Bonaire. Known for its world-class scuba diving and snorkeling locales, this is the perfect destination for thrillseekers. Explore the famous Calabas coral reef right along the shoreline when you stay at the colorful Divi Flamingo Beach Resort & Casino. Bonaire is a nature lover’s paradise, with protected ecosystems and a vibrant, untouched tropical environment. There are plenty of unique adventures and attractions for the whole family, including a day at the Donkey Sanctuary, a walk through Washington Slagbaai National Park, a Cadushy Cactus Liquor Distillery Tour or a Bigfoot Tour, where you’ll search for hidden mysteries on the island. You and your family will love the memories you make on Bonaire! For more information about Bonaire and its attractions, visit www.diviresorts.com. 41
your club destination
divi flamingo beach resort & casino • www.diviflamingo.com
amenities • PADI 5-Star, SSI Dive Center with 5 Dive Boats
• Piers with Direct Water Access to Boat Diving & 24-Hour Shore Diving/Snorkeling
• 24 ft. Camera Tables & Freshwater Camera Buckets • Tank Pick-Up Station
• Directly Located on the Ocean with Beach Access • Physically Challenged Divers Welcome • Dive Gift Shop & Gear Rental • International Scuba School • 2 Freshwater Pools
• 3 Oceanfront Restaurants & 2 Bars • Happy Hour & Manager’s Specials • Divi Flamingo Casino*
• Poolside Chaise Lounges & Cabanas
• Beach Chairs, Palapas, Umbrellas & Towels • Sundeck with Cabanas • Fitness Center • Shuffleboard
• Life-Size Chess Board
• Kids & Adult Activities
• Full-Service Day Spa & Beauty Salon* • Complimentary Parking
accommodations Club access at Divi Flamingo Beach Resort & Casino includes studio accommodations just steps from the ocean. Rooms offer fully equipped galley kitchens and private balconies or patios with sparkling freshwater pool views.
• Hertz™ Car Rental*
• Wedding, Meeting & Event Space & Planners* • 24-Hour Security
• Activities Coordinator & Tour Desk • Complimentary Wi-Fi
• Multilingual Staff (English, Spanish & Dutch) • All-Inclusive Options Available*
*Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm 42
This destination is rated as an Interval International Select Resort®.
divi club destinations
points chart
flamingo
room type
studio
days
peak season (weeks 1-14 & 51-52)
high season (weeks 15-17 & 25-32)
mid season (weeks 18-24 & 33-35 & 44-50)
shoulder season (weeks 36-43)
sun-thurs (per night)
3,300
2,800
2,100
1,900
fri-sat (per night)
8,250
7,000
5,250
4,750
full week
33,000
28,000
21,000
19,000
43
st. maarten
Vacationers visiting St. Maarten will feel like they are exploring two countries at once on this half-French, half-Dutch island. This unique island paradise is truly an escape from daily life, with beautiful beaches, crystal clear waters, world-renowned culinary establishments and fabulous highend shopping. Nestled on its own private peninsula, Divi Little Bay Beach Resort offers one of the most stunning settings on the island. Experience the unique cultural and culinary fusion that makes this island unlike any other. The resort is located on the Dutch side but is only a short distance from the French side, making it an ideal location for travelers. Some of the island’s best attractions include the French-inspired city of Marigot, the world’s steepest zip line at Rainforest Adventures and the blissful Loterie Farm. For more information about St. Maarten and it’s attractions, visit www.diviresorts.com.
44
divi club destinations
45
your club destination
divi little bay beach resort www.divilittlebay.com
Oc
N
ea OW ns at O P pa D i v EN ge i L 48 it te ! Ba y
amenities • 3 Freshwater Swimming Pools & a Swim-Up Bar • 4 Beachfront Restaurants & 3 Bars • Cafe with Gourmet Coffee & To-Go Menu • BBQ & Picnic Area • Happy Hour & Manager’s Specials • Outdoor Whirlpool & Hot Tub • Boat Dock with Local Island Tours* • Poolside Cabanas, Umbrellas, Chaise Lounges & Towels • Beach Umbrellas, Chairs & Towels • Fitness Center with Strength Training Equipment • Shopping Promenade & Grocery Mart* • Full-Service Spa* • Water Sports Center: Windsurfing, Scuba Diving, Snorkeling, Jet Skis/ WaveRunners, Fishing, Boogie Boards & Kayaks* • Kids & Family Activities • Beach Volleyball • Thrifty™ Car Rental* • Complimentary Parking • ATM in Lobby & Currency Exchange • Wedding, Meeting & Event Space & Planners* • 24-Hour Security • Concierge Services, Activities & Tour Desk • Complimentary Wi-Fi • Multilingual Staff (English, Dutch & French) • All-Inclusive Options Available* *Indicates items available at an additional cost
For more information on this Divi Club Destination download the app www.diviresorts.com/app-welcome.htm
accommodations Club access at Divi Little Bay Beach Resort includes beautiful oceanfront suites, each with stunning scenery and large private balconies or patios. The resort features various accommodation sizes from studios to three-bedroom suites. All are just steps away from the sand and offer fully equipped kitchens, spacious living areas and sweeping ocean views. There are also casita suites tucked into the hillside, surrounded by tropical gardens. This destination is rated as an Interval International Premier Resort®.
divi club destinations
points chart room type
studio
little bay
studio deluxe
days
peak season high season (weeks 1-14 & 51-52) (weeks 15-17 & 25-32)
mid season (weeks 18-24 & 33-35 & 44-50)
shoulder season (weeks 36-43)
sun-thurs (per night)
3,900
3,200
2,700
2,100
fri-sat (per night)
9,750
8,000
6,750
5,250
full week
39,000
32,000
27,000
21,000
sun-thurs (per night)
4,600
4,000
3,500
2,800
fri-sat (per night)
11,500
10,000
8,750
7,000
full week
46,000
40,000
35,000
28,000
one bedroom casta
sun-thurs (per night)
4,700
4,000
3,300
2,600
fri-sat (per night)
11,750
10,000
8,250
6,500
full week
47,000
40,000
33,000
26,000
sun-thurs (per night)
5,300
4,500
3,700
2,900
one bedroom
fri-sat (per night)
13,250
11,250
9,250
7,250 29,000
one bedroom deluxe one bedroom grand deluxe one bedroom premier
two bedroom
two bedroom penthouse
three bedroom
full week
53,000
45,000
37,000
sun-thurs (per night)
6,200
5,000
4,300
3,400
fri-sat (per night)
15,500
12,500
10,750
8,500
full week
62,000
50,000
43,000
34,000
sun-thurs (per night)
6,300
5,100
4,400
3,500
fri-sat (per night)
15,750
12,750
11,000
8,750 35,000
full week
63,000
51,000
44,000
sun-thurs (per night)
6,600
6,100
5,000
4,400
fri-sat (per night)
16,500
15,250
12,500
11,000 44,000
full week
66,000
61,000
50,000
sun-thurs (per night)
10,500
9,300
7,700
6,500
fri-sat (per night)
26,250
23,250
19,250
16,250 65,000
full week
105,000
93,000
77,000
sun-thurs (per night)
10,900
9,100
7,900
6,300
fri-sat (per night)
27,250
22,750
19,750
15,750 63,000
full week
109,000
91,000
79,000
sun-thurs (per night)
14,800
12,300
10,600
8,400
fri-sat (per night)
37,000
30,750
26,500
21,000
full week
148,000
123,000
106,600
84,000
47
your club destination
oceans at divi little bay www.diviresorts.com/oceans-little-bay AT D I V I R E S O R T S
Fo
N
O re e a n W sid OP en s a t’s t Eli D i EN te v i & Pl L i t ! at i nu t e B m M ay
Oc
rP
em
be
rs
upper tier amenities • Comfy Robes
• Fluffy Slippers • Nespresso
• Soft Ambient Lighting • Spa Amenities • Smart TVs
• Bluetooth-Enabled Streaming Music • Lighted Bathroom Mirror/Hairdryer
accommodations
• Air Conditioning
• In-room Safe/Security Locks • Iron/Ironing Board
• Complimentary Elite Wi-Fi • Sleeps 4
points chart Oceans At Divi Little Bay is exclusively available to President’s Elite & Platinum DVC members only. oceans at little bay one-bedroom suite peak season weeks 1-14, 51-52 full week only
81,000
high season weeks 15-17, 25-32 full week only
70,000
mid season weeks 18-24, 33-35, 44-50 full week only
60,000
shoulder season weeks 36-43 full week only
53,000
Enjoy all of the comforts of home in our large Oceans One-Bedroom Suites. Each suite offers plenty of room to spread out with a private bedroom with King bed, fullyequipped kitchen, a living room and dining area, a queen sleeper sofa, a private bathroom, and a balcony or patio with stunning views.
48
club loyalty benefits
49
club loyalty benefits
T
o enhance the value of the Divi Vacation Club, your Membership includes Club Loyalty Benefits* – our way of rewarding you just for being a Club Member! Our Club Loyalty Benefits program gives you additional savings by offering discounts on many of the vacation services and amenities you’ll enjoy each time you travel to a Divi Club Destination. We provide Club Loyalty Benefits for all Membership levels, so no matter how many Pure Points you purchase, you can take advantage of this elite benefits program. CLUB LOYALTY BENEFITS DELIVER VALUABLE SAVINGS ON:
1 Club Services 2 Club Recognition 3 Club Amenities 50
HAVE A QUESTION ABOUT YOUR CLUB LOYALTY BENEFITS?
email memberrelations@divivacationclub.com
THE LEVEL OF CLUB LOYALTY BENEFITS you receive depends on how many annual Pure Points you purchased: • silver membership – through 64,999 Pure Points • gold membership – 65,000 through 99,999 Pure Points • platinum membership – 100,000 through 299,999 Pure Points • president’s elite membership – 300,000+ Pure Points
*Fees are subject to change. Services and amenities are subject to change without notice and can be discontinued at any time.
club loyalty benefits
club services
O
ur Club Services Benefits* help you save money each time you take advantage of your Membership’s pure flexibility. With reduced fees and special discounts, you can do even more with your Pure Points, without additional costs. • Extended Reservation Windows for Booking (as far out as 16 months in advance)
• Pure Points Banking Window Extended (up to 60 days prior to the Use Year end date)
• Up to 40% Discount on Best Available Room Rates for Rental Reservations at Divi Club Destinations • Bonus Time
• Savings on Club Transaction Fees
• Discounted Borrowing and Banking Fees • Extended Cancellation Grace Periods • Savings on Guest Certificates
• Complimentary Annual Interval International Platinum® Membership
• Dedicated Pre-Arrival Divi Vacation Club Concierge
*Availability and savings of Club Services Benefits differ by Membership level. Please refer to the Benefits-at-a-Glance Chart to confirm which benefits you receive.
51
club recognition
A
s an elite Member of the Divi Vacation Club, you’ll always be treated like a VIP. Our Club Recognition Benefits* ensure that you feel like a priority from the moment you set foot on any Divi Club Destination.
• Complimentary In-Room Arrival Gift
• Up to 35% Discount on All-Inclusive Meal Plans • Elite Wi-Fi (speeds up to 10 MBPS)
• Personal Vacation iPad (for use while at the resort) • Early Check-In • VIP Check-In
• Access to Premier Island Events
• Personal Welcome Letter from the President
• Complimentary Lunch or Dinner with Resort Staff** • Daily Housekeeping Services
• Upgraded Bathroom Amenities *Availability and savings of Club Recognition Benefits differ by Membership level. Please refer to the Benefits-at-a-Glance Chart to confirm which benefits you receive. **First time you travel to a Divi Club Destination using your Membership.
52
club loyalty benefits
club amenities
D
ivi Club Destinations offer some of the most fantastic on-site amenities for guests to enjoy, and as a Divi Vacation Club Member, you’ll get access to exclusive savings on these through our Club Amenities Benefits.* • Preferred Reservations and Seating at All On-Site Resort Restaurants • Preferred Tee Times at The Links at Divi Aruba Golf Course
• Up to 30% Discount on Golf Equipment Rentals
• Up to 30% Discount on Golf and Tennis Lessons • Up to 30% Discount at The Links Pro Shop
• Up to 30% Discount on Food and Beverage at Divi Club Destinations • Up to 20% Discount at Select Island Retail Stores • Up to 30% Discount on Car Rentals
• Up to 30% Discount on Spa Services
• Up to 15% Discount on Non-Motorized Water Sports at Divi Little Bay Beach Resort • Free Local Newspaper
• Up to 5x Instant Credit (free slot play) at Divi Club Destination Casinos • Discounts on Services for Meetings, Weddings and Special Events • Up to 35% Discount on Diving at Divi Flamingo Beach Resort & Casino • Complimentary Nitrox Tanks for Dives at Divi Flamingo Beach Resort & Casino
*Availability and savings of Club Amenities Benefits differ by Membership level. Please refer to the Benefits-at-a-Glance Chart to confirm which benefits you receive.
53
silver club membership level - through 64,999 pure points
club services reservation window of up to 240 days (approximately 8 months)
club recognition 20% discount on allinclusive meal plans
club amenities up to 10% discount is accepted at Divi Club Destination restaurants and bars only where available.
Points banking deadline of 120 days prior to Use Year end date for 100% of Points, 90 days for 75% of Points
up to 20% discount at select island retail stores
20% discount on rental reservations at Divi Club Destinations
up to 10% discount on car rentals at Divi Club Destinations
$52/$73 additional club transaction fees
up to 10% discount at select Divi Club Destination Spas
$52 borrowing and banking fees
up to 5% discount on non-motorized water sports at Divi Little Bay Beach Resort
48-hour cancellation grace period from reservation booking date
complimentary local newspaper
$62 for Guest Certificate fee (1 per year)
2x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit) discount on meeting and wedding services
up to 20% discount on diving at Divi Dive Bonaire
54
club loyalty benefits
gold club membership level - 65,000 through 99,999 pure points
club services
club recognition
club amenities
reservation window of up to 300 days (approximately 10 months)
30% discount on allinclusive meal plans
up to 20% discount on golf equipment rentals at The Links at Divi Aruba
up to 15% discount on car rentals at Divi Club Destinations
Points banking deadline of 90 days prior to Use Year end date for 100% of Points, 60 days for 75% of Points
20% off daily housekeeping
up to 15% discount on golf and tennis lessons at The Links at Divi Aruba
up to 15% discount at select Divi Club Destination Spas
up to 15% discount on select merchandise at The Pro Shop at The Links at Divi Aruba
up to 10% discount on non-motorized water sports at Divi Little Bay Beach Resort
30% discount on rental reservations at Divi Club Destinations
bonus time included
$52/$73 additional club transaction fees
up to 15% discount is accepted at Divi Club Destination restaurants and bars only where available. up to 20% discount at select island retail stores
complimentary local newspaper 3x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit)
$42 borrowing and banking fees
discount on meeting and wedding services
14-day cancellation grace period from reservation booking date
up to 25% discount on diving at Divi Dive Bonaire
50% off Guest Certificate fee (1 per year)
55
platinum club membership level - 100,000 through 299,999 pure points
club services
club amenities
reservation window of up to 390 days (approximately 13 months)
in-room arrival gift
preferred reservations and seating at on-site restaurants
up to 20% discount on car rentals at Divi Club Destinations
Points banking deadline of 60 days prior to Use Year end date for 100% of Points, 30 days for 75% of Points
35% discount on allinclusive meal plans
preferred golf tee times at The Links at Divi Aruba
up to 20% discount at select Divi Club Destination Spas
35% discount on rental reservations at Divi Club Destinations
elite Wi-Fi, up to 10 MBPS
complimentary golf equipment rentals at The Links at Divi Aruba
up to 10% discount on non-motorized water sports at Divi Little Bay Beach Resort
bonus time included
3 p.m. early check-in
up to 20% discount on golf and tennis lessons at The Links at Divi Aruba
complimentary local newspaper
$42/$63 additional club transaction fees
complimentary VIP check-in
up to 20% discount on select merchandise at The Pro Shop at The Links at Divi Aruba
no borrowing and banking fees
40% off daily housekeeping
up to 20% discount is accepted at Divi Club Destination restaurants and bars only where available.
4x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit)
30-day cancellation grace period from reservation booking date
upgraded bathroom amenities
up to 20% discount at select island retail stores
1 free Guest Certificate per year
invitation to select premier island events, based on availability
complimentary annual Interval International Platinum® membership
56
club recognition
discount on meeting and wedding services up to 30% discount on diving at Divi Dive Bonaire
complimentary nitrox dive tanks at Divi Dive Bonaire
club loyalty benefits
president’s elite membership level - 300,000+ pure points club services
club recognition
club amenities
reservation window of up to 480 days (approximately 16 months)
in-room arrival gift
preferred reservations and seating at on-site restaurants
up to 30% discount on car rentals at Divi Club Destinations
Points banking deadline of 60 days prior to Use Year end date for 100% of Points, 30 days for 75% of Points
35% discount on allinclusive meal plans
preferred golf tee times at The Links at Divi Aruba
up to 30% discount at select Divi Club Destination Spas
40% discount on rental reservations at Divi Club Destinations
elite Wi-Fi, up to 10 MBPS
complimentary golf equipment rentals at The Links at Divi Aruba
up to 15% discount on non-motorized water sports at Divi Little Bay Beach Resort
bonus time included
2 p.m. early check-in
up to 30% discount on golf and tennis lessons at The Links at Divi Aruba
complimentary local newspaper
no additional club transaction fees
complimentary VIP check-in
up to 30% discount is accepted at Divi Club Destination restaurants and bars only where available.
5x instant credit (free slot play) at participating casinos (must be a Player's Club Member to receive benefit)
no borrowing and banking fees
invitation to select premier island events, based on availability
up to 30% discount on food and beverage at Divi Club Destinations
discount on meeting and wedding services
90-day cancellation grace period from reservation booking date
personal welcome letter from Divi’s President
up to 20% discount at select island retail stores
up to 35% discount on diving at Divi Dive Bonaire
2 free Guest Certificates per year
complimentary lunch or dinner with resort staff*
complimentary annual Interval International Platinum membership
complimentary daily housekeeping
dedicated pre-arrival concierge
upgraded bathroom amenities
personal vacation iPad for use while at the resort
complimentary nitrox dive tanks at Divi Dive Bonaire
*First time you travel to a Divi Vacation Club Destination using your Membership.
57
BENEFITS AT-A-GLANCE BENEFIT TYPE
BENEFIT*
CLUB SERVICES
reservation window1 banking rules
CLUB RECOGNITION
CLUB AMENITIES
GOLD
PLATINUM
240 days
300 days
390 days
480 days
120 days prior to use year end date for 100%, 90 days for 75%
90 days prior to use year end date for 100%, 60 days for 75%
60 days prior to use year end date for 100%, 30 days for 75%
60 days prior to use year end date for 100%, 30 days for 75%
SILVER
-64,999 pure points
65,000 - 99,999 pure points
100,000 - 299,999 pure points
PRESIDENT’S ELITE 300,000+ pure points
rental reservation discount2
20%
30%
35%
40%
bonus time
n/a
included
included
included
additional club transactions
$52/$73
$52/$73
$42/$63
included
banking/borrowing fees
$52
$42
waived
waived
cancellation grace period from booking date
48 hours
14 days
30 days
90 days
guest certificate fee
$62
50% discount 1/year
1 free/year
2 free/year
Interval Platinum membership
n/a
n/a
included
included
dedicated pre-arrival concierge
n/a
n/a
n/a
included
in-room arrival gift
n/a
n/a
included
included
all-inclusive meal plan discount3
20%
30%
35%
35%
elite Wi-Fi
n/a
n/a
up to 10MBPS
up to 10MBPS
early check-in
n/a
n/a
3 p.m.
2 p.m.
VIP check-in
n/a
n/a
included
included
premier island events
n/a
n/a
included based on availability
included based on availability
personal welcome letter from DVC president
n/a
n/a
n/a
included
complimentary lunch or dinner with resort staff (1st visit)
n/a
n/a
n/a
included included
daily housekeeping
n/a
20% off
40% off
upgraded bathroom amenities
n/a
n/a
included
included
personal iPad for use at resort
n/a
n/a
n/a
included
preferred on-site reservations and seating
n/a
n/a
included
included
preferred golf tee times4
n/a
n/a
included
included
golf equipment rental discount4
n/a
up to 20%
included
included
golf & tennis rental discount4
n/a
up to 15%
up to 20%
up to 30%
golf pro shop discount4
n/a
up to 15%
up to 20%
up to 30%
food & beverage discount: Divi Club Destinations5
up to 10%
up to 15%
up to 20%
up to 30%
discounts at select retail stores5
up to 20%
up to 20%
up to 20%
up to 20%
on-site car rental discount6
up to 10%
up to 15%
up to 20%
up to 30%
spa discount7
up to 10%
up to 15%
up to 20%
up to 30%
non-motorized water sports discount8
up to 5%
up to 10%
up to 10%
up to 15%
free local newspaper9
included
included
included
included
casino benefits10
2x instant credit
3x instant credit
4x instant credit
5x instant credit
discounted meeting/wedding services11
included
included
included
included
diving discount12
up to 20%
up to 25%
up to 30%
up to 35%
nitrox tank diving12
n/a
n/a
included
included
Don’t forget to take your Loyalty Benefits Card with you when you travel to a Divi Club Destination to receive your benefits! 1. Reservation windows vary depending on your Club Membership level and the type of program. 2. Cannot be combined with any promotion. 3. For all-inclusive pricing, please contact Divi Reservations at 800-367-3484 or 919-419-3484. Discount and all-inclusive plans are not available at Divi Aruba Phoenix, or Divi Southwinds. May not be combined with other meal plan discounts or special rates. Discount is available to members who are listed on the contract and their guests staying in the same unit, no discount on all-inclusive rates for children. 4. The Links at Divi Aruba only. 5. Discount is accepted at Divi Club Destination restaurants and bars only where available. 6. Car rental discounts may vary by resort location. Discount off rental fee and mileage only. 7. Spa discounts may vary by resort location. 8. Available at Aqua Mania Adventures at Divi Little Bay Beach Resort only. 9. At select Divi Club Destinations only. 10. Alhambra Casino, Aruba only. To receive benefits, members must join the Casino Players’ Club. Includes free slot play for all levels. 11. Divi Club Destinations on Aruba & St. Maarten only. 12. Divi Flamingo Beach Resort & Casino only.
*Fees are subject to change. Services and amenities are subject to change without notice and can be discontinued at any time.
58
Divi Exchange Network
divi exchange network
I
n addition to more accommodation choices, travel flexibility and Club Loyalty Benefits, your Divi Vacation Club Membership includes access to the Divi Exchange Network, which lets you exchange your Pure Points to visit hundreds of worldwide destinations in over 80 countries, and lets you book Getaways, cruises and so much more!
59
travel the world with the divi exchange network...
60
divi exchange network
welcome to the divi exchange network Divi Vacation Club Members can travel the world through the Divi Exchange Network, a premier exchange service that lets you use your Pure Points to book travel to hundreds of worldwide destinations. With this program, the Divi Vacation Club partners with third-party exchange companies, currently Interval International®, to provide a bundle of great benefits for Members to enjoy. The following section describes some of the benefits available to you through various Interval International programs.
1
2
3
4
5
6
You can exchange your Pure You have access to major discounts and deals Points through Interval on shopping, hotels, International to book vacations to hundreds of resorts worldwide, entertainment, dining and travel. choosing any season, room type and length of stay.
You can purchase Getaways If you need to change your for bonus vacations travel plans, you can switch throughout the year – plus, destinations, resorts and you’ll save up to $50 on each dates through E-Plus®, a program Getaway, depending on your that allows you to re-trade your membership level. reservations up to three times for one low fee.
You can give your exchange or Getaway accommodations to friends or family by purchasing a Guest Certificate. Interval Platinum Members receive up to five free Guest Certificates per membership year.
You have access to Interval’s online community, which connects you with other Members for vacation tips, resort recommendations and more. You’ll also get a printed Travel Planner, included with this Membership Guide, for easy vacation planning.
Please note: Some of the benefits outlined above are only available with an Interval International Platinum® Membership, which is complimentary during the first year of Membership in the Divi Vacation Club. For a complete list of benefits, check your Interval International materials or log in to www.intervalworld.com. To confirm or upgrade your Exchange Membership level with Interval International, please call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). All exchange requests are based on availability. *While it is anticipated that Interval International will provide the Divi Exchange Network benefits under an ongoing contractual relationship, there is no assurance that the agreement between the Divi Vacation Club and Interval International will continue for any particular length of time.
61
what are my exchange values? season peak 135-150 TDI
resort tier elite/premier
select/affiliate
high 110-130 TDI
elite/premier
select/affiliate
mid 90-105 TDI
elite/premier
select/affiliate
shoulder 50-85 TDI
elite/premier
select/affiliate
days sun-thurs fri-sat full week sun-thurs fri-sat full week sun-thurs fri-sat full week sun-thurs fri-sat full week sun-thurs fri-sat full week sun-thurs fri-sat full week sun-thurs fri-sat full week sun-thurs fri-sat full week
studio 5,000 12,500 50,000 3,300 8,250 33,000 4,000 10,000 40,000 2,600 6,500 26,000 3,200 8,000 32,000 2,100 5,250 21,000 2,400 6,000 24,000 1,900 4,750 19,000
1-bedroom 6,100 15,250 61,000 4,200 10,500 42,000 4,800 12,000 48,000 3,200 8,000 32,000 3,800 9,500 38,000 2,400 6,000 24,000 3,200 8,000 32,000 2,200 5,500 22,000
2-bedroom 10,900 27,250 109,000 6,600 16,500 66,000 8,600 21,500 86,000 4,900 12,250 49,000 7,300 18,250 73,000 3,800 9,500 38,000 5,600 14,000 56,000 3,400 8,500 34,000
3-bedroom 14,900 37,250 149,000 10,500 26,250 105,000 11,900 29,750 119,000 7,200 18,000 72,000 10,200 25,500 102,000 6,100 15,250 61,000 8,500 21,250 85,000 5,300 13,250 53,000
4-bedroom 16,500 41,250 165,000 11,900 29,750 119,000 13,200 33,000 132,000 8,000 20,000 80,000 11,100 27,750 111,000 6,700 16,750 67,000 9,300 23,250 93,000 5,900 14,750 59,000
TDI refers to Interval International’s Travel Demand Index. The above values represent Interval International’s exchange values and are subject to change at any time.
Ready to start exchanging? Go to www.divivacationclub.com or www.intervalworld.com to exchange online or call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International) and ask for the Divi Exchange Network. 62
divi exchange network
Traveling outside Divi Club Destinations is a breeze! Just a few simple steps will have you on your way to discovering exciting new experiences and exploring locations around the world through our current exchange partner, Interval International.
Select a resort destination from Interval International's Travel Planner, or review experiences and exchange options included with your Membership online at www.divivacationclub.com or www.intervalworld.com.
Determine how many Pure Points you need to exchange. The amount of Points you need depends on the season, resort, accommodations, length of stay and unit size. To plan your exchange online, visit www.intervalworld.com, and enter your preferred destination, the dates you wish to travel and your party size to find out how many Points your trip will require and view all of the options available to you. You can make reservations at www.divivacationclub.com or www.intervalworld.com, or by calling 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International) to speak to a Vacation Specialist.
Once your Points exchange is confirmed, you’re ready to travel the world and enjoy amazing new experiences! 63
shortstay exchange Don’t need a full week? With Interval International’s ShortStay Exchange® benefit, you can use your Points toward a shorter vacation of one to six nights. Here are a few examples of how ShortStay Exchange can be used:
Reserve a cruise out of Port Canaveral, Florida and enjoy a few extra days in Daytona Beach!
Enjoy hitting the greens for a long weekend with your golf buddies.
Have a girls’ weekend and enjoy a rejuvenating spa experience.
Visit family and enjoy quality time with your loved ones.
guest certificates Want to share the Divi Vacation Club fun with friends and family who are not Members? You can! Easily purchase Guest Certificates for friends and family through Interval International. Guest Certificates allow you to book a vacation for your guests at a Divi Club Destinations, or at any resort in Interval's exchange network. Plus, Guest Certificates are a great way to give the gift of adventure!
guest certificate fast facts • As the Club Member, you will make the reservation on behalf of your guest(s). • You can purchase a Guest Certificate when confirming your guest’s reservation with a Vacation Specialist or by logging in to www.intervalworld.com. • You may purchase Guest Certificates on all exchange and Getaway confirmations.
64
• Guest Certificates are issued at the time of confirmation and your Pure Points are not deducted from your account until the reservation is confirmed. • Guest Certificates are subject to a fee, unless you are an Interval Platinum Member. • Interval Platinum Members receive up to five free Guest Certificates per membership year.
divi exchange network
other ways to use the interval exchange network In addition to exchanging your Pure Points for stays at hundreds of resorts through Interval International, you can also take advantage of these travel and leisure benefits if you maintain an Interval Gold® or Interval Platinum Membership.
VIP Concierge
Have you ever wished that you had your own personal assistant? With VIP Concierge, you’ve got one! Transform any trip into an experience you’ll remember for ages with an unmatched degree of insight and information. Whether you need someone to assist you with daily tasks, obtain the unusual or indulge your whims, let a savvy VIP Concierge member handle all the details.
Hotel Discounts
Interval Gold Members get up to 65% off, and Interval Platinum Members enjoy up to 70% off select hotel bookings — powered by Priceline Partner Network.
Hotel Exchange
Trade your Pure Points toward stays at fantastic hotels and condo-style accommodations sourced directly by Interval. For helpful FAQs on Hotel Exchange, please visit www.intervalworld.com/web/cs?a=60&p=faq-main&code=hotel_exchange_faq
Golf Connection
Play like a member! Golf Connection gives you: • Access to more than 1,000 private courses in the U.S. and Canada • Search assistance for available tee times at more than 1,500 public courses
Dining Connection
• Special VIP benefits at more than 250 restaurants in over 30 of the world's top markets • You can “dine like a celebrity” with special amenities such as private kitchen tours, table visits from the chef or complimentary appetizers, desserts and drinks. • Convenient “in-advance” reservation assistance
City Guides
Learn more about your favorite destinations before you travel, and let a VIP Concierge member assist you with: • Restaurants, shopping, nightlife, sightseeing musts, museums, spas and more • In-depth travel advice on top worldwide destinations, including popular resort locations • Hot tips and insider information only locals know
Interval Experiences
This unique program lets you exchange your Points for unique and exciting experiences around the world. Adventures include: • A chauffeured tour of California’s wine country • Test driving a Ferrari • A wildlife safari • A gourmet cooking class • Golf lessons with a PGA professional
Cruise Exchange
Use your Pure Points towards the purchase of Alaskan, Caribbean, European, transatlantic and river cruises, and more! For more information on all of these exciting benefits, visit www.intervalworld.com. To speak with a VIP Concierge member, call 877-232-2814 or 703-891-7376.
65
exchange fast facts: • Be sure to check your Interval International membership level. You can easily view all of the benefits of your Interval International membership and upgrade your level anytime at www.intervalworld.com. • You may exchange 100% of your Pure Points each year. • Visit www.divivacationclub.com for the most current and detailed Interval External Points Value Charts. • Only members in good standing may make exchanges using Points, so make sure all of your fees are paid in full before you try to make an exchange. Interval International recognizes resorts as Interval International Elite Resorts, Interval International Premier Resorts, and Interval International Select Resorts and Interval International Affiliate Resorts, based on the resort quality, desirability of the resort location and overall guest experience. 66
divi exchange network
67
finally, here’s some helpful information you should know...
68
helpful information Club Operating Fees and Club Dues* If you are an annual Member, you are charged a Club Operating Fee (due one year in advance) and Club Dues (for the Use Year) on an annual basis, during the fourth quarter of each calendar year, which are to be paid no later than January 1st. If you are a biennial Member, you are charged Club Dues on an annual basis and a Club Operating Fee every other year, based on your Use Year. If you wish to prepay your annual Club Dues, you can do so by calling 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). When you borrow Pure Points or make a reservation more than 365 days prior to check-in, you will have the option to pre-pay annual Club Dues and Club Operating Fees at the time of reservation, or you may choose to wait until annual invoices are issued (typically in October). If you choose to wait, please make certain that all payments due are made prior to the year-end, pastdue date to avoid reservation cancellations.**
*All fees are subject to change. **Cancellation grace periods vary based on the Member's level of Club Loyalty Benefits. See the chart on page 58 for all cancellation grace periods. A Divi Vacation Club Member who fails to check in on the first day of a reservation must notify the resort they are traveling to or risk reservation cancellation, without restoration of Points.
points management
(per transaction)* gold
$55
$45
platinum
waived
president’s elite
points borrowing
$55
$45
waived
waived
points transferring
$55
$45
waived
waived
guest certificate
$66
50% off
silver
points banking
1 per year
reservations to divi club destinations
waived
FREE
FREE
1 per year
2 per year
(per transaction)* gold
no fee
no fee
no fee
platinum
president’s elite
subsequent online transactions
$55
$55
$45
waived
subsequent vacation specialists
$77
$77
$67
waived
silver
1st transaction
external exchange fees
no fee
in the divi exchange network (per transaction)*
online
$55
vacation specialist
$77
reservation cancellations**
(per transaction)*
within 48 hours of making reservation**
no fee
100% points reinstated
120 days or more prior to arrival
$105
100% points reinstated
less than 120 days prior to arrival
$172
100% points reinstated
all-inclusive meal plan option
(per transaction)*
silver
20% Discount
gold
30% Discount
platinum
35% Discount
president’s elite
35% Discount
For all-inclusive pricing, please contact Divi Reservations at 800-367-3484 or 919-419-3484. Discount not applicable at Divi Aruba Phoenix, Divi Southwinds, or Divi Carina Bay. May not be combined with other meal plan discounts or special rates. Discount is available to members who are listed on the contract and their guests staying in the same unit, no discount on all-inclusive rates for children.
69
new payment portal We are pleased to announce that a convenient payment portal is now available to all Divi Vacation Club members. This portal allows you to safely and securely pay your loan, club dues, and operating fees. To access the payment portal register or log in here. When registering on our new payment portal for the first time: • Click “Register as a new user” • Add your email address • Add last name (which must match your contract or set up will fail) • Create a password and confirm the password Once registered, you will receive a verification request to your email account • Click “verify email” and setup is complete • Remember to bookmark this page for easy future access
Once registered and logged in, you will have access to: • View your account details by contract, resort, unit type, loan balances, maintenance fee, or operating fee balances up to three years out • Make a loan payment • Make a maintenance fee payment • Click “?” to view itemized charges • Click year drop-down for payments up to three years out • Make changes to your email address, phone number, credit card, or change/update your password* • Receiving an electronic payment receipt for all payment transactions
• *Internet Explorer is not a supported web browser for this login page. When you have paid any current dues and fees, and your balance is $0, you can easily link to your Personal Account from the payment portal. Just log in and make your reservation. If your setup is unsuccessful, or you need assistance, please call 1-800-367-3484 (toll-free) or 919-419-3484 (international), Monday-Friday, 8 a.m. – 5 p.m. ET, or via email at memberrelations@divivacationclub.com and provide your last name and email on file. Please send any changes to memberrelations@divivacationclub.com. Always click on the “Save My Changes” button to make sure your changes are saved.
70
helpful information
it’s here!
new developments within the divi vacation club At some point during your Membership in the Divi Vacation Club…
1. Coming soon! Download the NEW Divi Resorts app to view more information on Divi Club Destinations www.diviresorts.com/app-welcome.htm
2. Limited-time reduced Pure Points values may be offered during off-peak seasons at Divi Club Destinations.
3. Special events may be hosted exclusively for Club Members. Any new developments will be made with the goal of continually improving the Divi Vacation Club. As these additional programs are created, information will be available at www.divivacationclub.com and sent to members via email. Please be sure to let us know if your email or mailing address changes.
71
terms to know
Pure Points - Your currency in the Divi Vacation Club. Pure Points Member – A Member who has purchased Pure Points for flexible yearly travel in the Divi Vacation Club. Pure Points Prime Member – A Member who previously owned a fixed week through Divi Resorts Vacation Ownership, who can now convert their weeks to Points for flexible travel in the Divi Vacation Club.
72
Divi Club Destination - A resort that has allocated inventory to the Divi Vacation Club. This gives Club Members the ability to book reservations without exchanging their Pure Points through the Divi Exchange Network. Divi Club Destination App - Coming Soon Members will be able to view resort information anyitme. Biennial Member - A Member who has usage rights every other year, rather than every year.
Member Site – A special portal where Membership materials and helpful tips are located.
Use Year - Your Use Year in the Divi Vacation Club begins on January 1st and ends on December 31st each year.
Personal Account – A secure account portal that provides access to your specific account information, and allows you to make reservations, bank, borrow and rent Points.
Points Chart - A chart displaying the number of Pure Points required for a specific vacation, based on the resort, season, length of stay and room type.
helpful information
Club Loyalty Benefits At-A-Glance Chart - A
Renting Pure Points - Allows you to rent additional
Reservation Window - The window of time you
Transferring Pure Points - Allows you to transfer
chart that describes all of the benefits included in the Loyalty Benefits Program.
Pure Points to complete a reservation, without borrowing from the next Use Year’s Points balance.
have to book your reservation, based on your travel dates.
your Pure Points into another Divi Vacation Club Member’s account.
Banking Pure Points - Allows you to save unused
Divi Exchange Network - A premier exchange
Pure Points by transferring them from the current Use Year to the next Use Year.
Borrowing Pure Points - Allows you to borrow
Pure Points from the next Use Year to complete a reservation in the current Use Year.
service that lets you use your Pure Points to book travel to hundreds of worldwide destinations. Our current exchange partner is Interval International.
Guest Certificate - Allows you to book a reservation for guests at a Divi Club Destination or at a resort in the Divi Exchange Network using your Pure Points.
73
You now have all of the information you need to begin your adventure in the Divi Vacation Club. So go ahead and start planning your next vacation today!
keep in touch! To reach a Vacation Specialist, call 1-888-GO1-DIVI (461-3484) (Toll-free) or 1-305-925-3063 (International). We are currently available 7 days a week, Monday - Friday, 9:00 a.m. to 11:00 p.m., and Saturday - Sunday, 10:00 a.m. to 6:00 p.m. (ET). Email your questions or requests anytime to divi@clubreservations.com or visit us online at www.divivacationclub.com. For questions about Club Loyalty Benefits, email memberrelations@divivacationclub.com
74
@divivacation @diviresorts