Women in Business

A Special section saluting ďŹ ve area

Tera Guetter

women for their contributions to the

lakes area community

Talitha Sannes Venhulzen

Vonnie Hanson

Sharon Westerholm

women in business A SPECIAL SUPPLEMENT TO THE OCTOBER 28, 2009 TRIBUNE

Wanda Bentler & Chris Gravdahl

WOMEN IN BUSINESS 2009

2

Tera Guetter:

She’s got the whole wide watershed district in her hands

BY VICKI GERDES

vgerdes@dlnewspapers.com

For Tera Guetter, being the administrator of the Pelican River Watershed District is more than just a job.

“I love the land, I love nature, I love being outside,” she says. “It’s kind of a natural (fit).”

A native of Waubun, Guetter holds a degree in geology from the University of Minnesota-Morris.

After she and husband, Randy, moved back to the Detroit Lakes area from Apple Valley in 1995, she took a job as an environmental coordinator for Mahnomen County, managing its recycling and household hazardous waste programs.

“We moved out of the Twin Cities because we wanted that small town environment to raise our family,” she says. That family includes two daughters and three sons.

“We also wanted to feel like we were a part of the community,” she adds. “That’s really important to Randy and me.”

After two years of working in Mahnomen County, Guetter took a job with the Wild Rice Watershed District. She made the drive there from Detroit Lakes for a year before the job opened up with the PRWD. “I was pretty excited about it,” she says. Not only did she not have to make the drive back and forth from Ada every day, the Pelican River Watershed District “was more focused on lakes and water quality…which I found very appealing.”

Guetter was hired as the PRWD’s administrator in 1997, and has been there ever since.

The PRWD is governed by a board of managers, which prioritizes which projects Guetter will tackle each year.

“My job is to carry out the goals and activities prioritized by the (PRWD) managers,” Guetter says.

Those priorities are outlined in a 10-year management plan, which includes:

Tera Guetter has worked at the Pelican River Watershed District since 1997.

■ Monitoring of the district’s lakes, rivers and other water bodies; ■ Enforcing stormwater runoff rules, which require that runoff from melting snow and rain off rooftops and pavement be captured and treated before being released back into the water supply; ■ Water quality education, which involves maintaining the district’s informational website, giving presentations at meetings of area service groups as well as giving updates on PRWD activities to city council members and county commissioners; ■ Overseeing larger-scale projects of the PRWD, such as the current Rice Lake Wetland Nutrient Reduction Project — which involves trying to reduce phosphorus discharge from the wetland into nearby water bodies. (Phosphorus is a fertilizer that promotes excessive growth of aquatic plants, Guetter says.)

Reducing the infestation of invasive plant species such as flowering

rush in area water bodies is also part of PRWD’s mission, she adds.

“There’s a lot of science involved,” says Guetter, noting that it’s a great job for those who enjoy science, as she does.

One other part of Guetter’s work involves working closely with other local units of government such as counties, cities, townships and school districts on projects that are mutually beneficial. By pooling resources, these different entities are able to accomplish more than they could individually, she explains.

“No one entity can do all things,” she says. “We have to work together.”

When she’s not working on PRWD projects, Guetter is also heavily involved in the Detroit Lakes Morning Rotary Club, of which she has been a member since 2000.

“I love Rotary — it’s very much a part of my life,” she says. “There are so many things we do for the community.”

In 2007, Guetter became the club’s president for a one-year term, and was also named as the club’s Rotarian of the Year for 2007-08. That was the same year that the Detroit Lakes club was named as the top club for the district.

“I had quite a year,” she says. “It was a lot of fun.”

Guetter believes that joining a service organization such as Rotary is a great way for someone moving into a new town to get to know the people there.

“There are so many (service organizations) out there that are worthwhile, and do important services for the community,” she says.

Guetter and her husband are also very active in Holy Rosary Church.

All three of their children attended Detroit Lakes High School, where youngest son Alex is now a senior.

Their oldest daughter, Nicole, is a physical therapist at St. Mary’s Innovis Health, while Erika is a senior at St. Scholastica in Duluth.

WOMEN IN BUSINESS 2009

4

At D&D, women are a big part of the business

BY JASON ADKINS

jadkins@dlnewspapers.com

Women in the workplace is a relatively new trend in society, at least in the last 30 or 40 years.

But in the realm of human history, women have factored heavily into the operations of “mom and pop” stores.

D&D Repair & Appliance in Detroit Lakes is no exception.

Co-owner Wanda Bentler said that while “mom and pop” businesses have had women help running operations, women working elsewhere is just a normal part of society now.

“I’ve always felt that working mothers show a good example for their children,” Bentler said. “There are worse things you can do than showing you can hold down a job, put food on the table and be a responsible person.

“And, unfortunately, you can’t rely on one income anymore. We’re in the age of a two-income family.”

Detroit Lakes is progressive when it comes to women in the workplace, Bentler said.

“I think there are a lot of women in business in this area and there are a lot of family businesses,” Bentler said.

The Bentler’s daughter, Chris Gravdahl, has helped out in the family business since she was a child.

She said that it’s nice to walk to businesses around the area and know the people by name and see different generations becoming involved in running them.

Bentler has been involved even when her husband Dave ran a service business before opening a retail outlet.

“We were both involved prior to that (opening of the store) and Chris probably helped with deliveries since she was 8 years old,” Bentler said.

Gravdahl has vivid memories of helping out her parents as a child.

“I remember Dad would always ask me to get his toolbox from the truck,” Gravdahl said. “Those are the things in my mind that I remember when I was little. I could barely lift the thing.

And later on, I was carrying my own on deliveries.”

She said that some customers had to get use to the idea of a girl, which she was when she started, doing what was considered a man’s job.

“She was not always well received, even as a teenager when she showed up on deliveries,” Bentler said.

Gravdahl said that she was busy when she first got her driver’s license.

The mother-daughter team of Wanda Bentler and Chris Gravdahl run D&D Repair and Appliance in Detroit Lakes.

With the Bentler’s owning stores in Detroit Lakes and Perham several years ago, Gravdahl was drawn into the business more and more, and interacting with customers.

“People would be apprehensive that I would be able to do the job,” she said.

“Of course they didn’t realize that I had been around it since birth, practically.”

Since she’s been around for a long time, Gravdahl said that she’s found that the customers have accepted her.

“We have customers that have known me for years,” Gravdahl said.

Being an adult now instead of a

teenager helped with that as well.

There is a third-generation involved with the store, with Gravdahl’s 12-week-old daughter hanging out at the store.

She’ll be heading to day care shortly, but Gravdahl said that a lot of customers were nice and asked about how the baby was when she was pregnant.

“It’s been the best of both worlds,” Gravdahl said.

As a first-time grandmother, Bentler said that she likes having her granddaughter there, even though it can be difficult taking care of an infant and running a business.

Despite the occasional cries, she said she’ll miss having her around in the store during the day.

“We’re going to miss her tremendously,” Bentler said.

As a parent, Bentler is proud to see her daughter grow in the business and as a person.

“She’s been very quick to pick up information,” Bentler said.

Plus Gravdahl’s mechanical skills have also come in handy on the repair side.

“She’s good at helping people with repairs and helping with service issues,” Bentler said.

5

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6

For Vonnie Hanson, going to work is just..

Icing on the cake

BY PIPPI MAYFIELD

pmayfield@dlnewspapers.com

When Vonnie Hanson came back the summer after her first year in college, upon a friend’s suggestion, she got a job in the County Market bakery decorating cakes.

“They gave us a bag and tips and gave us some basics and told us to go home and practice,” she said. “I absolutely fell in love with it.”

If anyone has ordered a cake from Central Market, they’ve more than likely seen Hanson’s work — decorating with that passion she found about 20 years ago.

After several years with County Market, Hanson quit to raise a family — with her husband, Lonnie, they have Jessica and Sara, who has followed in her mother’s footsteps and decorates cakes in Fargo.

Hanson then went back to County Market after several years. She moved to Central Market when County Market was bought out, and has been there the last seven years.

She said the attitude at Central Market is a great one for her skills. It’s more than just a grocery store, so she said the company has been happy to send her to both national and international decorating seminars.

“Everyone has the same love,” she said of those attending the seminars, adding that those seminars have been the most beneficial to honing her trade.

“It’s all about the tools and frosting.”

Hanson can look at a cake or a picture of a cake and tell what frosting was used and what tools were used to make the designs. Those are two important things, she says, when perfecting cake decorating.

When it comes to favorites, though, Hanson lists chocolate as her top frosting to work with. She also likes different types of frosting called royal icing and embroidery.

“To pick a few would be hard,” she said of her favorites as she struggles to narrow down the list.

One thing she does enjoy most is the wedding cakes. Each one is a challenge, not necessarily because of the design — although each is something different to work with — but the challenge of making it exactly as the bride

wants it to be.

She’s even gotten hugs after the finished product is revealed, she said, and she appreciates it all from simple to gaudy.

“I want to take the time to make it extra special,” she said.

The extra time has paid off in other areas, too. Hanson has taken several awards for her cake decorating skills.

The first cake she entered, she won Best in Show.

It was a chocolate cake with a large white flower. It was fun to stand around and listen to comments, she said, most people pointing out that it just looked so good they’d like to eat it.

After competing for a few years, she took off because of other time-consuming projects — like teaching Girl Scouts how to decorate so they can earn a patch — and she teaches community education classes each year on cake decorating. Now, she said, she’s ready to compete again.

“It takes you to a different level, pushes you.”

Hanson heads up the bakery department and said it’s only as good as the workers. She is proud of those who work under her. There are three other employees in the off-season and about six during the summer.

“We love what we do, and I think it shows,” she said of the entire crew.

Back when Hanson came home that summer from college and started a new career path, she was on her way to becoming a teacher. Now she gets to combine her cake skills and her teaching skills in the bakery, and through community education.

“There isn’t anything else I really want to do. It gives me satisfaction,” she said.

“It’s a lost art, kind of,” she said of cake decorating.

Years ago lots of women made cakes for birthdays and such, but now more are prone to buy their cakes and haven’t even had an icing bag in their hands. That can be taught, though, Hanson said.

While creativity can’t be taught, she said, the skill can be.

A skill Hanson herself would like to work on is working with sugars. Cake artists heat sugar and blow the sugar to form swans and other decorative figures. Hanson said she’s tried it in the past, but doesn’t have the equipment

Central Market’s Vonnie Hanson found a passion for decorating cakes more than 20 years ago.

to continue.

“You never stop learning. There’s always new product and new tools that come out.”

With most of her time spent in the bakery, Hanson admits she doesn’t decorate cakes at home but buys hers at Central Market as well. Her days off are spent on other necessities.

From the business aspect, Hanson said, “customer service is so important,” but not just to be nice to the customer but to take the time to sit down and make sure they are happy and get what they want. Which shouldn’t be a problem.

“If someone asks for something, they pretty much get it.”

7

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Westerholm has thrived in male-dominated fields

BY NATHAN BOWE

nbowe@dlnewspapers.com

Sharon Westerholm of rural Detroit Lakes is the go-to person at the Lake Region Builders Association.

For the past several years she has served as the organization’s executive officer, and for 15 or so years prior to that she was an active member of the governing board.

Her half-time job as executive officer shares something in common with most of the other jobs she has had held over the years — she was recruited for the position.

“I’ve never had to look for work, they come and find me,” she said with a laugh.

As executive officer for the builders association, she organizes the big annual home show in Detroit Lakes, works on the parade of homes, organizes continuing education classes required for professionals in the building trades, does a lot of public relations work, and sets up the group’s monthly meeting, among other tasks.

There are about 20 members who are construction contractors and another 50 associate members such as plumbers, electricians, realtors, insurance experts, and heating technicians.

Westerholm currently operates out of her home about 12 miles north of Detroit Lakes, but the builders association plans to open a small office near Jack Chivers Realty on Highway 59 South.

“This will be the first official office of the builders association,” she said.

The group hopes to rent out a room in back of the 500-square-foot office “so we can make our payment every month,” Westerholm joked.

She hopes the office will be ready by Dec. 1. It’s just a bare room now, but members of the association will donate time and materials needed to equip the office and make it serviceable.

“This is our (the association’s) 25th anniversary in November, but we’re celebrating it in January,” when the group also holds its annual banquet and meeting, she said.

Westerholm, 63, has long worked in a male-dominated field.

She worked for Skelgas (now Ferrellgas) from 1969 to 1996 in Detroit Lakes, working in all aspects of the business.

“I hauled gas, helped set tanks— I wasn’t just the office manager, I did a lot of field work.”

Westerholm was the first woman

Sharon Westerholm is the go-to person at the Lake Region Builders’ Association.

manager anywhere at Skelgas, a national company at the time. She managed sites in Detroit Lakes and Park Rapids for Amerigas.

She said the male employees at the time didn’t have problems taking orders from a woman, and the business ran smoothly.

“We had a very good rapport,” she said.

But her 30 years of experience didn’t count for much when Ferrellgas took over. Her new supervisor fired her because he didn’t think she was “tough enough” to be in the propane business.

He kept her male co-worker, who had been in the business less than two years. That supervisor was later fired himself.

She feels bad about the negative publicity recently generated by Ferrellgas.

“It’s sad,” she said. “I know the men who work there personally — they take the brunt of it when they pull into someone’s front yard and something isn’t right.”

She started her own propane distribution plant in Detroit Lakes in 1997 for National Propane.

She was born in Detroit Lakes, but her mother died when she was young, and her father kept her and her two younger brothers on the move, living in “quite a few places” around the country.

“It made me strong,” she said of her difficult childhood.

She left home when she was 16 and struck out on her own, finding work as a waitress in Moorhead, then going to work at a National Foods grocery store in Moorhead.

She was recruited to work at the Detroit Lakes National Foods store,

which used to be where the Washington Square Mall parking lot is now, and moved back to Detroit Lakes in 1965.

That’s when she met her future husband, Joe, who grew up in Detroit Lakes and at the time was a cartographer for the Air Force.

“We were married in 1967,” she said.

“We just had our 42nd anniversary.”

They have two grown children: Tracy works at Midwest Bank and is married to Kevin Larson. They have two kids, Nick and Katie.

Jeff works at the Air National Guard base in Fargo and is married to Valerie. They live in Moorhead.

The kids may be grown up and gone, but the house isn’t empty: Sharon and Joe have a soft spot for animals. They have four dogs and a cat, all at one time abandoned or saved from a bad situation.

9

WOMEN IN BUSINESS 2009

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Walking the tightrope DL doctor looks for balance between work and family

BY PIPPI MAYFIELD

pmayfield@dlnewspapers.com

Dr. Talitha Sannes-Venhuien has come full circle.

She was born in St. Mary’s hospital in Detroit Lakes and now works there as a family physician.

“I knew I wanted to be a doctor very young, actually I started wanting to be a vet but then I decided people were more fun than animals,” she said with a laugh.

As of seventh grade, she knew she wanted to become a surgeon, just like her hero, Dr. Stollee.

Sannes-Venhuien graduated from Perham High School, got her undergraduate degree from the University of Minnesota Morris and her medical degree from the University of North Dakota in Grand Forks.

She has practiced medicine in several locations, including St. Cloud, Park Rapids, Melrose, Long Prairie and Bemidji. But when she returned to the area, she and her family moved back to Rose Lake, just three miles from where her parents still live.

Besides her time on the lake with her family and in the hospital with her patients, Sannes-Venhuien is also involved with service organizations.

There is Neighbor to Neighbor, and elder care volunteer organization in Frazee; student education through the University of Minnesota summer student programs, RPAP program and pre-med students; the Area Health Education Center Board and, as a family, the Frazee Thift Store, which her husband helped start.

Professionally, she works in Detroit Lakes three days a week and Frazee one day a week. She also does rounds at the local nursing homes with her patients as well.

Like any career, the medical profession can have its ups and downs.

Sannes-Venhuien said the most rewarding part is helping people in their time of need.

“Medicine is a tremendous privilege to be caring for people at their most vulnerable, and I feel very blessed to be able to help people,” she said.

On the flip side, the hardest part is understanding how little medicine can help in some situations.

“It is very hard to work with people I know in my community and family members who are ill and trying

to separate my feelings about that from my professional work,” she said.

“Sometimes it can be overwhelming.”

It’s also the perfect definition of medical school and life in the medical profession.

“I give the same advice to everyone — make sure that there isn’t something else you could do and be happy, because if medicine isn’t a calling or a passion, it is too hard to do as a job.”

She said the demands the medical field puts on family, friends and personal lives is tremendous.

“I have seen a lot of people who picked medicine as a career, like picking law or business, and once you are in it, is very hard to make the decision to get out because of the debt and education commitment. But, the doctors who don’t feel passionately about it are the ones who get bitter and cynical, and it is a very hard thing to do a job you hate for the rest of your career, especially when other people’s lives are at stake.”

Sannes-Venhuien stuck to her career choice and has seen the strain on her personal life. She and her husband, Jason, have four children. Finding that balance some days is tough.

“I heard a story about a doctor who stayed after he was off duty one day to continue to care for a patient who was ill because the family asked him to. They thought he was a great doctor, but his wife and children thought he wasn’t the greatest dad and husband.

“This balance between the pull of wanting to be a great doctor and be there for my patients 24/7 and wanting to be a great mom and wife, there for my family 24/7, is something I really am still struggling with. It is extremely difficult sometimes to know what the right choice is.”

Those hard decisions are faced by anyone in the trade, or anyone who wants to be active in family, community and career.

As for women in the medical field, Sannes-Venhuien said she thinks women are being accepted more and more.

“At this point, for women, I think there is much less ‘glass ceiling’ in many areas of medicine than in most professions.”

That’s not to say it’s completely gone, though.

“In the surgical subspecialties, there still is a lot of ‘old boys network’

Dr. Talitha Sannes-Venhuien works at both the Detroit Lakes and Frazee branches of St. Mary’s Innovis. that can be very challenging.”

And for anyone pursuing fellowship or specialty training, family is not encouraged — it can be quite a fight to maintain a role as a parent and still fit in to your peer group.”

And there is always room for improvement.

“I think in general we need to do a better job of showing our patients a good healthy lifestyle.”

And she agrees doctors aren’t always the best role models when it

comes to that very advice — working 80-plus hour weeks, eating on the go, too busy to exercise.

“Particularly as professional women, I think we are too quick to buy into the ‘we can do it all’ mentality.

Sometimes we can feel like we have more to prove than our male counterparts, particularly with family obligations.

“It is impossible to do it all — sometimes we just have to say no, even to good and important things.”

11

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