Contents
08
10
20 Years: Looking back
12
‘Customer-centic retail must!’
Business Model Canvas
This is what Ramanathan Hariharan,
pathbreaking strategies, workshops
Group Director and India Chairman,
and meets that set the foundation
emphasises on, the FFA approach
and put it on the road to success.
launched to ensure profitable growth
A graphic representation and
of Lifestyle was, at the roots, led by
overview of the FFA approach.
Felicitations from Renuka Jagtiani and Group CEO for all the good work
A graphic look at the scenario. 22
FFA and the Offline Approach
this very policy.
Appreciation from the Chairperson
11
20
A visual look at some of the
24
FFA 1: Securing the Top 20 Stores
Gensis: Five Focus Area (FFA)
The immediate imperative of
and team spirit that makes Lifestyle
Vasanth Kumar, outgoing MD /
FFA 1 was to secure the top 20
India so special.
CEO Lifestyle, had done a deep-sink
stores that delivered one-half of
analysis of the company and the
the top line and two-thirds of
Felicitations from Kabir Lumba
market before he arrived at the Five
the bottom-line. This initiative
The Group Director congratulates the
Focus Area (FFA) approach. It aimed
was specifically geared to achieve
team and sets the tone for the future.
to take up the bottomline.
this goal.
14
LIFESTYLE
3
