Field Staff Employee Handbook by DrakeANZ

FIELD STAFF EMPLOYEE HANDBOOK

CONTENT WELCOME TO DRAKE NEW ZEALAND ............. 03 WORK INFORMATION ........................................... 04 PAYMENT INFORMATION .................................... 05 TIMESHEETS INFORMATION .............................. 06 HEALTH AND SAFETY ........................................... 08 PERFORMANCE EXPECTATIONS ........................ 09 DRAKE VALUES ...................................................... 10 FREQUENTLY ASKED QUESTIONS .................... 11 OFFICE LOCATIONS ............................................. 12

FIELD STAFF EMPLOYEE HANDBOOK | DRAKE NEW ZEALAND

WELCOME TO DRAKE NEW ZEALAND Congratulations on becoming a member of the Drake team. We are really pleased that you have chosen to work with us. As a Drake Field Staff Employee you are important to us, because our success has been built on the hard work of people like you. Working with Drake offers you a chance to: 9 Improve your current skills

9 Make new connections

9 Be rewarded for your skills

9 Work jobs and hours to suit your lifestyle

9 Learn new skills

WHO WE ARE

IMPORTANT When offered a job, you do not have to accept it, but once you have accepted a job, you MUST do it.

Since 1971, Drake New Zealand has supplied temporary and permanent staff to our clients. We were founded in Canada in 1951 and now have offices in many countries all over the world, including 11 branches in New Zealand. Drake is a values-driven organisation, and we take pride in employing Field Staff who also represent those values. On page 11, you will find a list of our corporate values.

HOW TO BE SUCCESSFUL Improve your chances of success at work by following these tips: Attitude

Maintain a positive attitude

Punctuality

Always be on time

Reliability

Keep absenteeism to a minimum

Responsibility

Always give 100% effort

Honesty

Always tell the truth

Integrity

Keep each clientâ&#x20AC;&#x2122;s work confidential

Behaviour

You only have one chance to make a good first impression

YOUR DRAKE CONSULTANT Your Drake consultant is the most important person you will work with at Drake. When you work for Drake, please remember to call us if you: 9 Are going to arrive late for work 9 Are unable to go to work for any reason (you should call at least two hours before the shift starts) 9 Have an accident while working for Drake 9 Have any questions about pay rates or timesheets 9 Are having any problems at work

24/7 SUPPORT Your consultant is here to help you, so call us toll free on 0800 840 940

9 Are offered a full-time job, we would love to congratulate you and arrange for your final pay 9 For some reason you can no longer work for Drake

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FIELD STAFF EMPLOYEE HANDBOOK | DRAKE NEW ZEALAND

WORK INFORMATION Before going to work, please make sure that you have the name of the company you are going to work for, who to report to, the address and directions. Wear clean and suitable work clothing, always dress neatly and, if applicable, make sure that you wear the safety clothing as directed for that job. For industrial workers, always take your steel capped boots unless otherwise advised.

IMPORTANT Occasionally a representative from Drake will visit you while you are working. They are there to help you, so feel free to say hello.

When you arrive at work and meet the person you will be reporting to, give them your name, check your duties, confirm your hours of work and when your breaks will be. As soon as you know when your job is finishing, please call your consultant. That way, we know when you are available to begin your next job.

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FIELD STAFF EMPLOYEE HANDBOOK | DRAKE NEW ZEALAND

PAYMENT INFORMATION The email you provide on our Bank form will be used to set you up on our online payroll system – Datacom. Datacom is where you can access your electronic payslips. Remember to provide a valid email address on your bank forms!

HOW DOES IT WORK? 9 You will be sent an invitation email with instructions on how to set up your personal Datacom Payroll account before your first pay. It is important that you set up your account within 3 days of receiving this email or the link will expire.

ACCESSING DATACOM To access your electronic payslips each week, please click the button below or use this link: datacomdirectaccess.co.nz/login

9 Don’t forget your password! You need this to login to the Datacom Payroll system each week to access your electronic payslips. 9 Please contact your Drake consultant if the invitation link has expired or if you have forgotten your password.

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FIELD STAFF EMPLOYEE HANDBOOK | DRAKE NEW ZEALAND

TIMESHEET INFORMATION To make sure that you get paid correctly and on time please make sure that you complete your timesheet as shown below:

PLEASE REMEMBER 9 Both you and your supervisor must sign your timesheet 9 We must receive your timesheet by 10:00am Monday for payment that week 9 Use a new timesheet for each job (if you do not have a new timesheet call your consultant and they will send you one) 9 Round up your hours to 0, 15, 30 and 45-minute increments. For example, if you start work at 08:10, this should be rounded up to 08:15 9 Check that all your hours are added up correctly and that a total number for the week is entered 9 You are not paid for your meal break, unless advised by your consultant 9 If you want to be paid any sick or holiday pay, you must call your consultant before 10:00am on Thursday, for payment the following Friday 9 Set any automatic payments to come out of your account on Fridays because this is the official payday 9 Drake pays all Field Staff Employees weekly via direct credit into your bank account 9 Your pay period is Monday to Sunday 9 Any questions you have about your wages, hours worked or pay rates, please call your consultant

Help us reward your hard work and efforts by completing your timesheets correctly.

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FIELD STAFF EMPLOYEE HANDBOOK | DRAKE NEW ZEALAND

24 HOUR CLOCK All timesheets must be completed in a 24 hour clock. Please refer to the below guide for the hours of a 24 hour clock:

24 hour clock

1.00 am