Strategy Update

We are thrilled to share some exciting updates on our Back in Black (BiB) project and the progress we’ve made in driving growth and enhancing our sales and service.

2023 has been a year of significant change and projects, and now we’re embarking on the big push for growth with both the Drake Staffing and Professional service lines. Here’s a quick overview:

• 20/20 CATMs: All branches have successfully developed their 20/20 CATMs, identifying growth opportunities with existing clients and targeting new clients for strategic sales efforts. This targeted approach will maximize our business growth potential.

• Dedicated Sales Activity: Each front office team has committed a minimum of four dedicated days per month to focus on turning leads into prospects and prospects into active trading clients. This increased effort will drive our growth and help us achieve our targets.

• Price Improvement Program: In July, the Staffing business launched a program to improve net revenue and profitability from existing clients through a price improvement program. By optimising our pricing strategies, we aim to boost profitability and strengthen client relationships.

• People Development: We are prioritising the development of our people, providing support to navigate through the new systems and processes utilising quick reference guides (QRGs) and training materials through the Drake Intranet SharePoint site “Insight.” This approach will ensure consistency and quality across teams.

Our continued focus will be on data integrity and cleansing, improved measurement and reporting, process efficiency, and enhancing the candidate and client experience. These ongoing projects will assist the sales and service teams to drive growth, streamline operations and elevate our service quality.

Thank you for your dedication and hard work in driving our sales and service initiatives. Together, we’re building a strong foundation for success and establishing Drake as an industry leader.

If you have any questions or ideas, please reach out to your manager. Your input is vital as we continue to evolve and improve.

Let’s keep pushing forward and achieving new heights together!

Congratulations to our Q3 RAPID Award Winners!

These fabulous staff were our Q3 RAPID Award winners!

RESPECT:

Lewis Ngatai

Congratulations to our RAPID Value Award Nominees!

ACHIEVEMENT:

Shivani Sholapurwala

PASSION:

Troy Poposki

INTEGRITY:

Paul Marshall

D&I:

Karina Hammer

Melyssa Cumming, Kellie Hayley, Jaspreet Bedi, Lewis Ngatai, Daniel Parncutt, Mischell Aristo, Garrett Overend, Yasman Wilkes, Roisin Bettaney, Simeon Nikolaidis, Chang Xu, Claire Alcock, Megan Van De Kamp, Kristina Deverell, Beverley Melville, Shelby Crameri, Jessie Drane, Alana Blandford, Matt Vido, Stuti Khanna, Abbey Blenkinsop, Stephanie Jory, Karen Chittick, Michael Benedet, Morgan Cullen, Nidhi Shrivastava, Isabella Evans, Valerie Muscat, Lucy Palu, Ivy Wen, Courtney Kaye, Kris Dilucchio, Chandra Henry, Lee Chung, Nathalie Den Doelder, Victoria Hunt, Kevin Vowles, Sarah Ross

RAPID TEAM AWARD:

Sydney Medox

Congratulations to our RAPID Team Award Nominees!

EC AWARD:

RAP Working Group

Credit Team, RAP Working Group, Medox Perth, Drake Bendigo, Drake Government

Thank you for all your hard work and support, and for living and breathing our RAPID values.

You can nominate a colleague or a team at any time

For more information about our RAPID Award program